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Advertising representative skills for your resume and career
15 advertising representative skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Excelled in quality of customer service and efficiently assisted clients on placing classified advertisements while providing market knowledge and information.
- Performed exemplary customer service to dealers of assigned territory regarding online advertisements of inventory.
2. Sales Presentations
- Isolated undeveloped market area and devised sales presentations, tendered sales quotations and provided consultation to existing clients.
- Prospected mew clients through sales presentations and advertising demonstrations.
3. Local Businesses
Local businesses are independently owned businesses that require less capital, fewer workforces, and less or no machinery. These businesses are ideal for operating on a small scale to serve a local community/population and provide profits to the business owners. A local business can be a locally owned business or a corporate business with multiple locations operating in a specific area. Local businesses provide opportunities for entrepreneurs, jobs for neighbors, and meeting places for communities.
- Represented the University of Arkansas' student newspaper by prospecting for new advertisers while maintaining working relationships with local businesses.
- Sell advertising space in college newspaper Contact local businesses on weekly basis Communicate with designer to produce final product
4. Cold Calls
Cold calling is a kind of business solicitation from customers who didn't express interest in their product and services before. In this technique, a salesman conducts a call with potential customers with whom they haven't had a prior interaction. Cold calling can include phone calls or telemarketing. However, in-person visits like door-to-door marketing are also a type of cold calling
- Networked with local business owners on advertising opportunities via several cold call approaches.
- Obtained national recognition for cold call selling
5. Real Estate
Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.
- Managed a vast real estate territory while meeting or exceeding monthly and yearly goals.
- Provided feedback on ads and helped customers with editing in real estate ads.
6. Inbound Calls
- Received inbound calls to place classified and display advertisements for businesses and individuals.
- Answered inbound calls in a high call environment.
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- Assisted in the design layout for various display ads and performed outbound sales calls for multiple service directories.
- Handled multiple clients and assisted them with placing various classified ads, including display ads.
8. Customer Accounts
- Implemented a process to increase the number customer accounts.
- Managed lucrative customer accounts for three different media markets.
9. Outbound Calls
An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.
- Take in-coming calls on multi-line telephone Assists customers in placing classified advertisements Make outbound calls to sell advertising space
- Administered secondary quality control process by conducting outbound calls to verify leads from internal marketing activities met CSG Marketing opportunity-management criteria.
10. Account Management
The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.
- Account Management and Budgeting for Automotive Advertising.
- Participated in sales and account management for the company's print and online yellow page advertising business.
11. Client Relationships
- Generated new leads*Maintained client relationships*Designed advertisements*Promoted to management level and oversaw 3 additional salespersons
- Generated new leads*Maintained client relationships*Designed advertisements*Consistently surpassed sales goal objectives
12. Front Desk
- Promoted from the front desk to advertising representative, I developed new accounts through networking and community leadership.
- Experience in a front desk position serving as a Classified Advertising Representative team member.
13. Trade Shows
- Execute booth sales for company conferences, as well as attend industry trade shows to seek out new business contacts.
- Attend sales meeting, industry related trade shows and training seminars to promote services and expand networks of contacts.
14. Indesign
- Performed layout of classified section in InDesign each month and assisted editorial department with proofing.
- Created layout of Classifieds Section for next day publication via Adobe InDesign CS5.
15. Photoshop
- Used graphics/photo imaging software such as Adobe Illustrator, Adobe Photoshop.
- Utilized Microsoft Word, Excel, Multi-Ad Creator 6, Adobe Photoshop, Quark Express, multi-line phone daily.
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What skills help Advertising Representatives find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on advertising representative resumes?
Marthinus JC van Loggerenberg
Assistant Professor of Advertising, University of San Francisco
-Conceptual thinking and planning towards practical implementation
-Specialist skills in a very particular area of an advertising discipline landing credibility
What hard/technical skills are most important for advertising representatives?
Marthinus JC van Loggerenberg
Assistant Professor of Advertising, University of San Francisco
-Strategic planning skills that include sales strategy
-Market research and analysis, in particular, consumer behavior analysis
-Marketing expertise (or excellent understanding) in areas like SEO, lead generation, PPC, content creation, social media, etc.
-Value and process improvement, especially in the digital media space
-Computer skills to create marketing reports, ad mockups, and presentations (includes likes of MS Office, Adobe Photoshop or Illustrator, etc.)
What soft skills should all advertising representatives possess?
Marthinus JC van Loggerenberg
Assistant Professor of Advertising, University of San Francisco
-Empathy and collaboration
-Holistic (or systemic) as well as analytical thinking
-Organizational skills that include prioritization and time management
-Confidence, charisma, showing ambition, and leadership
3. What hard/technical skills are most important?
What advertising representative skills would you recommend for someone trying to advance their career?
Frederik Beuk
Associate Professor of Marketing, University of Akron
What type of skills will young advertising representatives need?
What technical skills for an advertising representative stand out to employers?
Dr. Matteo Cantarello Ph.D.
Visiting Assistant Professor of Hispanic Studies, William & Mary
List of advertising representative skills to add to your resume

The most important skills for an advertising representative resume and required skills for an advertising representative to have include:
- Customer Service
- Sales Presentations
- Local Businesses
- Cold Calls
- Real Estate
- Inbound Calls
- Display ADS
- Customer Accounts
- Outbound Calls
- Account Management
- Client Relationships
- Front Desk
- Trade Shows
- Indesign
- Photoshop
- Client Accounts
- Business Relationships
- Business Development
- Customer Relations
- Professional Relationships
- Customer Inquiries
- Sales Territory
- Legal Notices
- Legal Advertisements
- Display Advertisements
- Account List
Updated January 8, 2025