50 Jobs That Use Inbound Calls The Most

If you’re skilled with inbound calls, these jobs are right up your alley.

Chris Kolmarby Chris KolmarRankings, Skills - 1 year ago

If you’re reading this, you’re probably on the job hunt, and if you’re on the job hunt, you’re probably about ready to throw your hands in the air in frustration.

It’s difficult out there–and made only more difficult by a lack of helpful tools. Which is why we’re here.

We’re a database for all your “Finding a Job Need to Knows”. And today, we’re going to help whittle down the list of jobs to choose from, per your skillset.

And the good news is, if you’re skilled in inbound calls, there are a lot of great jobs to choose from.

Here are the top 10:

  1. Customer Service
  2. Customer Service Associate
  3. Technical Support Representative
  4. Service Representative
  5. Technical Support Technician
  6. Customer Sales Representative
  7. Receptionist
  8. Technical Support Specialist
  9. Member Service Representative
  10. Sales Representative

For the full list of 50, jump to the bottom of the article. But now, here’s how we came up with this list of the jobs that use inbound calls.

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How we identified the jobs that use inbound calls the most

One of the easiest ways to advance in your career is to develop the skills that are most in demand by future employers.

Lucky for us, we have a database of over 7 million real-world resumes to identify which jobs require which skills. So, we looked through each resume to identify which job titles had ‘inbound calls’ listed as a skill the most.

We did our best to find fuzzy matches, meaning something like ‘INBOUND CALLS’ or ‘inbOUND CALLS’ would match our search. We then divided the number of matches by the total number of resumes to see which job titles had the highest percentage of matches.

Detailed List Of The 50 Jobs That Use Inbound Calls The Most

Rank Job Title Hits
1 Customer Service 2,106
2 Customer Service Associate 675
3 Technical Support Representative 645
4 Service Representative 617
5 Technical Support Technician 614
6 Customer Sales Representative 594
7 Receptionist 507
8 Technical Support Specialist 474
9 Member Service Representative 410
10 Sales Representative 375
11 Representative 360
12 Agent 356
13 Customer Account Executive 317
14 Customer Service/Sales 279
15 Lead Customer Service Representative 276
16 Team Leader 238
17 Data Entry 207
18 Customer Service/Data Entry 206
19 Inside Sales Representative 199
20 Specialist 196
21 Sales Agent 193
22 Technical Support Agent 177
23 Help Desk Analyst 177
24 Dispatcher 169
25 Customer Service Supervisor 160
26 Customer Service Manager 145
27 Finance Service Representative 138
28 Benefit Specialist 134
29 Telemarketer 128
30 Debt Collector 124
31 Sales Consultant 122
32 Account Representative 121
33 Adviser 118
34 Patient Service Representative 117
35 Customer Account Representative 116
36 Call Center Specialist 115
37 Reservations Agent 114
38 Sales 112
39 Sales Associate And Customer Service 112
40 Temp/Contact Center Representative 108
41 Call Center 108
42 Operator 106
43 Customer Service Team Lead 106
44 Loss Mitigation Specialist 100
45 Provider Services Representative 96
46 Customer Service Professional 94
47 Technician Junior 94
48 Insurance Agent 94
49 Service Specialist 91
50 Credit Analyst 89

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