What does an adviser sales do?
Adviser sales are responsible for reaching out to clients through calls and correspondence to promote and sell products or services. With a sales target to reach, they must secure sales by prioritizing customer satisfaction. There are also instances when they have to perform follow-up calls, conduct surveys or polls, process payments or refunds, and even handle complaints, issues, and concerns. Furthermore, it is essential to coordinate with the team and adhere to company policies and regulations.
Adviser sales responsibilities
Here are examples of responsibilities from real adviser sales resumes:
- Greet members at the front desk while upselling products and creating leads.
- Provide customer service, initiate layaway plans and checkout non jewelry customers
- Train new employees, efficiently operate POS systems, process sales invoices, and progress on multiple projects simultaneously.
- Assist customers with style coordination, operate POS transactions, greet customers and help with the opening and closing operations.
- Diagnose and resolve user problems with standard and custom application software packages and windows operating systems, tools and utilities.
- Research and troubleshoot customer service problems
- Assist customers with layaway purchases and custom jewelry orders
- Utilize windows base system to access accounts and validate representatives.
- Generate additional revenue by inspecting and cleaning customers jewelry and identifying any need repairs.
- Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
- Create invoices for orders using QuickBooks software.
- Follow all of CDS and Costco's practices and procedures.
- Adapt quickly to promoting the various products at CDS demos.
- Negotiate rates with residential and commercial customers with upselling for viewing.
- Circuit provisioning formats used to troubleshoot, verify activation completion in switches.
Adviser sales skills and personality traits
We calculated that 18% of Adviser Sales are proficient in POS, Loss Prevention, and Product Knowledge. They’re also known for soft skills such as Math skills, Selling skills, and Customer-service skills.
We break down the percentage of Adviser Sales that have these skills listed on their resume here:
- POS, 18%
Assisted customers with style coordination, operated POS transactions, greeted customers and helped with the opening and closing operations.
- Loss Prevention, 15%
Received shipments, opened and unpacked merchandise and implemented proper procedures for loss prevention.
- Product Knowledge, 14%
Provided outstanding customer service by creating a friendly environment including greeting and acknowledging every customer, maintaining solid product knowledge.
- Customer Service, 11%
Portrayed excellent customer service skills; analyzed and resolved customer problems and issues to customer satisfaction regarding returns and exchanges.
- Store Management, 8%
Reported day-to-day results and improvement ideas to Store Management.
- Sales Techniques, 7%
Implemented various sales techniques and assisted in monthly reformatting of store layout and window displays.
"pos," "loss prevention," and "product knowledge" are among the most common skills that adviser sales use at work. You can find even more adviser sales responsibilities below, including:
Math skills. One of the key soft skills for an adviser sales to have is math skills. You can see how this relates to what adviser sales do because "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers." Additionally, an adviser sales resume shows how adviser sales use math skills: "calculated nightly sales statistics as well as compiled weekly bank deposits for the business. "
Selling skills. Another essential skill to perform adviser sales duties is selling skills. Adviser sales responsibilities require that "retail sales workers must be persuasive when interacting with customers." Adviser sales also use selling skills in their role according to a real resume snippet: "attended weekly meetings that included learning workshops focusing on: sales techniques, rapport building, and referral management. "
Customer-service skills. This is an important skill for adviser sales to perform their duties. For an example of how adviser sales responsibilities depend on this skill, consider that "retail sales workers must be responsive to the wants and needs of customers." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an adviser sales: "used sales techniques that maximize revenue, while maintaining existing guest loyalty to marriott. ".
Interpersonal skills. adviser sales responsibilities often require "interpersonal skills." The duties that rely on this skill are shown by the fact that "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." This resume example shows what adviser sales do with interpersonal skills on a typical day: "increased select product sales using effective interpersonal skills, even selling out on different occasions. "
The three companies that hire the most adviser saless are:
- Office Depot2,066 adviser sales jobs
- Warby Parker268 adviser sales jobs
- Conduent76 adviser sales jobs
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Compare different adviser sales
Adviser sales vs. Sales support associate
A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.
While similarities exist, there are also some differences between adviser sales and sales support associate. For instance, adviser sales responsibilities require skills such as "good communication," "store management," "sales techniques," and "issue receipts." Whereas a sales support associate is skilled in "back room," "math," "sales support," and "strong computer." This is part of what separates the two careers.
Sales support associates earn the highest salaries when working in the finance industry, with an average yearly salary of $45,041. On the other hand, adviser sales are paid more in the professional industry with an average salary of $49,155.On average, sales support associates reach similar levels of education than adviser sales. Sales support associates are 0.2% less likely to earn a Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.Adviser sales vs. Sales floor associate
Salesfloor associates often work with retail establishments. They are either referred to as retail sales associates or retail associates. These associates greet customers as they arrive, assess their needs, and help them find the right products and services. Other responsibilities include operating cash registers, introducing customers to promotions and opportunities, and cross-selling products to increase sales. Also, they assist customers in getting their complaints resolved as well as with their returns and refunds. Job seekers must have excellent customer service skills, relevant retail experience, and a strong knowledge of selling techniques.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that adviser sales responsibilities requires skills like "good communication," "store management," "sales techniques," and "issue receipts." But a sales floor associate might use other skills in their typical duties, such as, "math," "home health," "sales transactions," and "stock shelves."
In general, sales floor associates achieve similar levels of education than adviser sales. They're 2.4% less likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.Adviser sales vs. Seasonal sales representative
Usually working on a contractual basis, a seasonal sales representative serves as the clients' point of contact in businesses. They typically offer products and services through calls and correspondence, arrange appointments, discuss promotions, explain product specifications and pricing, negotiate contracts, arrange payment plans, and build positive relationships with clients. Moreover, a seasonal sales representative must perform research and analysis to identify business and client opportunities, generate leads, and develop sales strategies while adhering to the company's policies and regulations.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an adviser sales is likely to be skilled in "good communication," "store management," "issue receipts," and "excellent presentation," while a typical seasonal sales representative is skilled in "cleanliness," "sales transactions," "seasonal sales," and "seasonal position."
Seasonal sales representatives earn the highest salary when working in the education industry, where they receive an average salary of $41,794. Comparatively, adviser sales have the highest earning potential in the professional industry, with an average salary of $49,155.When it comes to education, seasonal sales representatives tend to earn similar degree levels compared to adviser sales. In fact, they're 0.4% less likely to earn a Master's Degree, and 0.0% less likely to graduate with a Doctoral Degree.Adviser sales vs. Sales specialist
A sales specialist is responsible for offering the best goods and services to customers in order to boost the company's sales. Sales specialists also promote strategies and solutions to contribute to the company's growth and profitability. A sales specialist must have extensive knowledge of the current market trends and the best sales skills to perform marketing tasks. Sales specialists should have excellent communication and customer service skills to assist existing and potential clients with their inquiries and concerns.
Types of adviser sales
Updated January 8, 2025
