Advocate jobs in Ann Arbor, MI - 944 jobs

We are helping people overcome. Join us. Why Join Hope Network Center for Autism? East Lansing is a growing hub for autism services - and we stand out because we prioritize quality over volume. Working with us means: Being part of a multidisciplinary, mission-driven clinical team A supportive culture committed to your growth and maintaining high clinical integrity Opportunities to advance your career into BCBA, Clinical Supervisor, or leadership roles Regular training, CEU support, performance coaching, and professional development A predictable schedule, strong administrative support, and a collaborative clinical model Helping families in the East Lansing/Mid-Michigan community access services where demand is rising Join a respected statewide organization that values your expertise - and values the children and families we serve. Make a meaningful impact as part of a clinical team committed to high-quality, evidence-based autism services. Hope Network's Center for Autism is expanding our East Lansing team and seeking a Board-Certified Assistant Behavior Analyst (BCaBA) with strong clinical expertise, exceptional professionalism, and a commitment to improving outcomes for children with autism spectrum disorder (ASD). What You'll Do: Conducting assessments using tools such as ABLLS-R, VB-MAPP, PEAK, AFLS, Vineland, Essential for Living, and functional behavior assessments. Developing individualized treatment plans and behavior intervention plans (BIPs) for center-based, in-home, community-based, and telehealth ABA programs. Supervising Behavior Technicians and supporting performance management, coaching, training, and competency development. Providing ongoing parent training and participating in family, treatment-team, and stakeholder meetings. Monitoring learner progress, analyzing data, and making clinical recommendations based on medical necessity. Ensuring clinical documentation, billing, and EHR requirements are completed accurately and on time. Collaborating with the Associate Clinical Director and Scheduler to maintain staffing plans and ensure quality service delivery. Upholding BACB ethics, Michigan LBA requirements, HIPAA standards, and Hope Network policies. Qualifications: Bachelor's degree required. BCaBA certification with a passing BACB exam score. Current Michigan LBA (or eligibility to obtain). Minimum 2 years of ABA clinical experience, including autism treatment and behavior programming. Experience providing ABA in clinic, home-based, and community settings. Valid driver's license and acceptable driving record. Strong leadership, communication, collaboration, and clinical decision-making skills. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Academic Development Advising a student on credits required to successfully complete the Michigan Merit Curriculum. Monitoring students' overall academic performance and collaborating with staff members to develop necessary academic supports for students. Consulting with individual students/parents to discuss academic gaps and research potential supports or interventions. Delivering core curriculum lessons that are aligned to the ASCA Mindsets & Behaviors standards that equip students with the necessary test-taking, time management and/or organization tools to be successful. Advising students on dual enrollment opportunities and/or early/middle college opportunities. Career Development Through classroom, small group, and individual student planning, assisting students in developing a post-secondary plan, also known as an Educational Development Plan, that is required for all students starting seventh grade. Providing resources to students to engage in career exploration opportunities. Delivering career assessments and core curriculum lessons aligned to the ASCA Mindsets & Behaviors that assist students in identifying personal characteristics that lead to potential career opportunities. Assisting students in post-secondary research to identify training/educational opportunities that lead to the necessary skills/certifications/licensure to pursue a career. Facilitating college representative visits, military exploration opportunities and financial aid workshops/assistance for students and parents, as well as organizing and delivering college fairs. Advising students on potential Career and Technical Education opportunities that provide them with career exploration, work-based learning experiences and opportunities to earn certifications and credentials leading to entry-level employment. Social/Emotional Development Providing responsive services to meet the needs of students, including individual, group and crisis response counseling. Assisting students in developing positive relationships with peers and adults. Assisting students who may be experiencing difficult life circumstances. Connecting students and families with community resources through referrals. Assisting students in developing healthy coping strategies for successful school and life transitions. Assisting students in developing interpersonal communication skills. Delivering core curriculum lessons aligned to the ASCA Mindsets & Behaviors that equip students to become positive members of their school and community. Advocacy and Leadership Advocating for school counseling programs and positive learning environments that focus on student learning and achievement by collaborating and connecting with teachers, administrators, staff, parents, and the community. Demonstrating a commitment to continuous learning and professional growth. Leading professional development activities for other educators. Providing leadership by articulating ways in which school counseling contributes to student achievement.

Approach and engage shelter clients and activities using Compassionate care approaches and interventions to facilitate and motivate Clients toward permanent housing and positive change. Observes and interacts with Clients throughout the facility to ensure safety and assist with reaching positive program outcomes and supportive services. Responsibilities: Practices the NSO's treatment model, ethics, standards of conduct and procedures. Committed to continuing professional growth by reading various forms of Organization or professional literature, attending scheduled orientation, training classes, workshops, and cross training by observing groups and staff. Reports all program information to supervisors or assigned persons based on policies and procedures, including CAM staff and other program teams to be used for housing and program planning. This will include emotionally challenging situations. Perform intake screening and orientation for new clients entering shelter Responsible for de-escalating Clients and guiding persons needing crisis assistance and using training, tools, and sound judgement to minimize challenging or aggressive behaviors. Responsible for monitoring medications as prescribed by medical professionals and following medication monitoring policy. Responsible for modeling, practicing, supporting, and articulating the NSO's treatment philosophy to clients, volunteers, donors, and other staff. Responsible for supporting the completion, accuracy, and documentation of Clients intakes in accordance with NSO's Documentation Policy. Responsible for communicating organization procedures and expectations, including Shelter expectations to clients. Responsible for positive and professional interactions with Clients, coworkers, volunteers, donors and organization partners. Responsible for assisting in providing and documenting referrals to other community services, appropriate for client support and care. Assist in providing education, training, and coaching to Clients regarding establishing and maintaining permanent housing. Responsible for learning and accurately inputting data into the Homeless Management Information System (HMIS). Committed to solving problems with Clients and other co-workers to ensure a positive and productive working environment. Maintain positive community relations with key community partnerships including but not limited to law enforcement and community mental health. Support the facilitation and document all safety drills/tests and actual incidents, including critical incidents, emergency plan drills or actual events and shift logs or report Perform routine health and safety checks on all shelter clients Assist in monitoring and maintaining a safe and secure environment Assist with serving meals to shelter residents Provide support to clients in achieving independence with activities of daily living, such as hygiene, grooming, and daily routines. Stock and organize supplies Assist in maintaining the cleanliness and organization of the building Accept & organize donated items Answer and direct phone calls Track, document, and communicate shelter census and bed inventory Document incidents clearly and objectively in the form of an Incident Report Attend monthly staff meetings and individual supervision Complete all required training courses Maintain compliance with all company policies and procedures and applicable rules and regulations of grantors. Comply with and adhere to department and NSO policies and procedures. Performs other duties related to the essential duties of the position and within the individual's capabilities as assigned by one's supervisor. Professional Skills: Ability to use technology, including Microsoft office, an electronic database. Ability to document/communicate effectively verbally, in writing, and via email. Ability to work effectively as a team, demonstrating a professional demeanor and maintaining clear lines of communication with teammates and leadership. Professionally represent NSO and promote NSO mission and vision statements. Promote a harmonious work environment. Ensure consumer satisfaction through process of monitoring, improving, and delivering excellence in program services. Open to new approaches and taking the steps to increase knowledge, skills and abilities, both from within and outside NSO. Model the Pillars and guiding principles of NSO at all times. Candidate Requirements: High School Diploma or GED Experience in customer service, human services or related field preferred but not required. Some completion of college coursework in Social Work, Psychology or related field preferred but not required Reliable Transportation Working Conditions and Necessary Capabilities Works in a homeless shelter type setting; uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is variable, due to frequent contact with consumers Seeing/vision, talking/speaking and listening/hearing are continuously required. Ability to stand for long periods of time, walk long distances, bend, stoop, and lift-up to 25lbs. May have exposure to cleaning chemicals as needed May have potential exposure to airborne infectious agents, blood and/or bodily fluids during medical emergencies. Ability to interact with clients using compassion, empathy, dignity, and respect. Ability to adapt rapidly to changes in environment, policies, and protocols. Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we've come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what's next”? We are RESULT-ORIENTED , growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Job Description Reports To: Client Service Team Leader Duties and Responsibilities: Assist Account Managers with processing insurance transactions, including: New and renewal policy processing Endorsements, audits, cancellations, and restatements Maintain up-to-date and accurate account information in the agency management system (AMS360) Request and track information from carriers as needed Collaborate with Client Executives and Client Managers on transactional service needs Assemble and format client information packets and deliverables Monitor billing, payments, and reconciliation issues Analyze data and spreadsheets for internal and client use Support document management, compliance checks, and reporting processes Proactively identify and communicate any administrative issues or inconsistencies Qualifications High school diploma or equivalent Strong attention to detail and organizational skills Proficiency with Microsoft Excel and other Office applications Excellent written communication and task follow-through Interest in the insurance industry and a willingness to learn Ability to work independently while taking direction from multiple team members Additional Information Please see our company Benefits: Medical, Dental, Vision Life and AD&D insurance FSA / HSA Commuter & Child Care FSA Cancer Support Benefits Pet Insurance Accident & Critical Illness Hospital Indemnity Employee Assistance Program (EAP) 11 Paid Holidays Flexible PTO 401K Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.

$20.00 per hour offering up to 19 hours per week. Are you interested in a career in social services? Are you new or have experience working in this field? Are you a student or recent graduate seeking experience in mental and behavioral health? This position is a direct, hands on opportunity with great flexibility. Treatment Advocates with National Youth Advocate Program work closely with adolescents, youth, and children as well as families and community partners, to provide advocacy and support through behavior health and respite care for individuals with mental and behavioral health diagnoses in the home, community and office setting. Responsibilities may include transportation, participation in community activities, or one on one in home services. This position will also be responsible for the transportation of youth. Working at NYAP Flexible Schedule Excellent Compensation Mileage Reimbursemen Responsibilities • Participate in the development of the youth treatment/service plans • Interact with the youth to develop a trusting, supportive relationship while assisting in achieving identified goals. • Ability to provide oversight and participate in 1-on-1 activities with the client according to treatment plan. • Ability to engage clients; document conversations and outcomes and submit paperwork for billing • Identify outside resources and services in the community for youth development and goal attainment • Must be willing to provide transportation for client(s) to and from outside locations and activities as needed. Minimum Qualifications • 21 years of age or older. • Associates Degree, Bachelor's Degree or enrollment in an accredited Associates or Bachelor's Program; Preferred, GED or High School Diploma; Required. • Experience in child welfare; Preferred. • Daily travel required with the willingness to meet clients on a flexible schedule or during non-traditional hours if needed; Availability for after school hours, evenings and weekends. • Working, reliable telephone. • Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. Driving and Vehicle Requirements Valid driver's license Reliable personal transportation Good driving record Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Apply today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy. Qualifications An Equal Opportunity Employer, including disability/veterans.

InfuSystem is a leading national health care service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers by delivering ambulatory pumps and supplies, along with related clinical, biomedical and billing services, to practices and patients nationwide. With a comprehensive suite of services, InfuSystem improves clinician access to quality medical equipment and promotes patient wellness and safety while reducing the overall cost of infusion care. InfuSystem offers Oncology, Pain Management and Wound Care therapies, including Negative Pressure Wound Therapy. The company's Durable Medical Equipment (DME) Services are composed of direct payer rentals, pump and consumable sales, and biomedical services and repair, including on-site and depot services. InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps. Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets - all completed to factory specifications. Headquartered in Rochester Hills, Michigan, InfuSystem delivers local, field-based customer support and operates Centers of Excellence in Michigan, Florida, Kansas, California, Massachusetts, Texas and Ontario, Canada. SUMMARY: The Wound Care Denials & Appeals Specialist (RCM / DME) is responsible for the management of activities relative to third party payer collections. This includes, but is not limited to, performing accounts receivable management, following up on denials/non-payments, filing appeals for medical necessity, benefit coverage, etc. This position should have collections work experience in DME and wound care services. This position will have demonstrated proficiency in working a variety of payers and wound care services. Quality and productivity scores must be above average. This individual will also act as a knowledge source for the department for wound care services. ***Remote versus hybrid work eligibility will be evaluated based on the applicant's location*** IN THIS ROLE, THE IDEAL CANDIDATE WILL: Monitor accounts receivable agings to ensure timely resolution of claims Ability to identify and report any trends causing future potential denials Ensure payment accuracy Learn and assist with Collection processes for all business line or as assigned. Must be able to interpret payer explanation of benefits (EOBs) Review payer denials, analyze accounts, and determine the next appropriate steps to achieve payment success This will include payer portal review and phone calls to payers. Successful candidates will have the ability to clearly and concisely communicate the issues that they are seeing and request payer representatives to assist with resolution. Conduct insurance reverification as needed through various eligibility tools Research, write, and submit appeals as appropriate Process third party payer correspondence, refunds, and adjustments Accurately and thoroughly document the pertinent collections activities in appropriate systems Possess knowledge on billing guidelines and modifiers used for Advanced Wound Care and Negative Pressure Wound Therapy Have experience in submitting appeals for Advanced Wound Care and Negative Pressure Wound Therapy Respond to all patient inquiries timely Remain up to date on payer medical policy notices and changes Share information and ideas for process improvements with team Comply with all work instructions, policies, and behavioral expectations Performs other related duties as assigned and required QUALITY AND QUANTITY OF WORK Team members will be responsible for hitting regular productivity targets with a high level of quality. Quality audits will be performed on a regular basis and feedback and education will be provided to the team member to help support growth and development. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS: Associate degree or equivalent preferred; minimum five years related experience; or equivalent combination of education and experience Five years of wound care billing/collections experience preferred Organizational skills Good troubleshooting skills Strong attention to detail Proficient with Word, Excel, Outlook Operate Express/HDMS/Waystar proficiently Understanding of insurance guidelines including Medicare, Medicaid, Workers Compensation, and all Commercial managed-care plans Ability to handle inquiries and respond via telephone or in writing Ability to explain and resolve collections-related questions/issues to patients, sales representatives, and facilities Proper use of ICD-10, CPT, and HCPCS codes Ability to independently meet tight deadlines in a project-based atmosphere PERSONAL AND PROFESSIONAL ATTRIBUTES: Required to understand and have a commitment to the philosophy, mission, values, and vision of the business and will be required to demonstrate these values with his/her daily actions. The ideal candidate must be a rigorous analytical thinker and problem solver with the following professional attributes: Strong work ethic Sound judgment Proven written and verbal communication skills Natural curiosity to pursue issues and increase expertise Passionate about InfuSystem and serving customers and patients Strives to make an impact on improving our business processes and results Exemplary honesty and integrity Ability to collaborate effectively and work selflessly as part of a team PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPREHENSIVE BENEFIT PACKAGE TO INCLUDE: Health, Dental, Vision Life Insurance, STD & LTD 401(k) with a specified Company Match Employee Stock Purchase Program Tuition Assistance Generous Paid Time Off plan Paid Parental Leave Employee Assistance Program Competitive Pay Direct Deposit Employee Referral Bonus

Job Description The Victim Advocate supports AFG's mission, and its goal to provide domestic violence advocacy services to victims/survivors of domestic violence in order to promote self-determination and safety. Key Responsibilities: Provide crisis intervention and empowerment-based, trauma-informed advocacy. Coordinate advocacy needs,informationand referral services for AFG clients. Provide info and education to help clients understand the dynamics of domestic violence. Provide ongoing advocacy-based counseling and safety planning. Engage in community networking activitiesto bothincrease access to services for individuals as well as to assist community service providers in understanding the dynamics of abuse. Support clients as they navigate the civil and legal systems. Collaborate with community partners such asthe Michigan Coalition to End Domestic and Sexual Violence (MCEDSV),JPand others. Record relevant clientdata, serviceusageand referrals intothedatabase in a timely manner. RepresentAFGanditsprograms in a positive light to clients, volunteers,fundersand the community. Provide advocacy and support via the 24/7 emergency crisis line,as needed. Provideon-goingtraining to AFG staff,volunteersand the community,as needed. Perform otherduties,as assigned. Demonstrated Abilities: Solid organizationaland crisismanagement skills Goodcommunicationskills,diplomacyand tact Good decision-making,conflict-resolutionand effective listeningskills Ability to workwith a diverse group of people whileexhibitingcultural sensitivity Ability to handle crisis,cope with job stress andmaintainconfidentiality Acquired Knowledge: Requires an associate orbachelor's degree insocial work, human services or another related field of study and 2-3 years of experience working with domestic violence survivors Additionalrelevant experience may be substituted for the degreerequirement Requiresbasic computer software and Internetskills Bilingual in English and Spanish preferred This position requires regular driving. Incumbents must have reliable transportation, must possess a driver's license and automobile insurance, and must have a good driving record.

Job Description Pay $75,000 - $85,000/year with a 10/4 schedule - 10 days on with 4 days off per cycle About Grace Management, Inc. Grace Management, Inc. is a national leader in senior living, managing communities across the country that offer independent living, assisted living, and memory care. We're proud to foster a people-centered culture rooted in compassion, connection, and service. At Grace, you're more than an employee - you're part of a team dedicated to making a meaningful difference in the lives of residents and their families every day. Why Grace Management? Our tagline says it all: It's not like home. It is home. We're a mission-driven company dedicated to creating meaningful experiences for residents, families, and team members - and we're looking for someone who can help bring that story to life in a bold and innovative way. We believe the quality of our communities starts with the people who support them, which is why we're committed to help nurture a strong sense of belonging and professional growth. Full-time benefits include: PTO (Paid Time Off) and Holiday Pay: Take advantage of paid time off to maintain a healthy work-life balance. Daily pay: Get paid daily, providing you with financial flexibility and control over your earnings. Health/Dental Insurance 401K with employer match: Plan for your financial future with our 401k program. Life Insurance: Company paid life insurance Short and long-term disability: Financial security while you recover from an injury that puts you out of work Referral Bonuses: Refer qualified candidates and earn rewards Tuition Reimbursement: Invest in your education with our support Employee Assistance Program: Connecting our employees with resources for handling personal challenges Summary of Duties of the Life Enrichment Specialist The Life Enrichment Specialist is a full-time travel position responsible for providing on-site leadership support to Grace Management, Inc. communities by filling open Life Enrichment and Village Program leadership roles on assignment. This position ensures consistency in programming, hospitality excellence, and resident engagement during times of transition, vacancy, or performance improvement. The Specialist will work in collaboration with the Resident Experience team to uphold company standards, mentor Life Enrichment Directors and Village Program Life Enrichment Managers, and provide training and stabilization support across the portfolio. Essential Functions of the Life Enrichment Specialist Serve as an interim Life Enrichment Director or Village Program Life Enrichment Manager during community vacancies, transitions, or leadership changes, ensuring a seamless continuation of engagement programs. Travel to communities nationwide, providing hands-on leadership, training, and mentorship to Life Enrichment teams. Demonstrate full understanding and support of the Grace Management, Inc. mission, policies, and hospitality standards, ensuring consistent compliance and service excellence. Partner with the Vice President of Resident Experience to implement life enrichment initiatives, training programs, and engagement standards. Support the Resident Experience team with facilitation of national training sessions and engagement-focused initiatives. Provide mentoring and onboarding for new Life Enrichment Directors and Village Program Life Enrichment Managers, modeling professionalism and leadership. Deliver virtual and on-site Vibrant Living orientation and ongoing training, ensuring high adoption across all communities. Conduct community visits to observe operations, audit training compliance, assess engagement KPIs, and provide performance coaching. Offer temporary leadership coverage during acquisitions, transitions, or special projects to stabilize programming and maintain a strong engagement culture. Support development of action plans based on resident survey results and follow through on improvement initiatives. Collaborate cross-departmentally with Sales and Dining teams to deliver integrated lifestyle experiences. Assist in developing tools, templates, and best practices to enhance the delivery of engagement, hospitality, and life enrichment standards company-wide. Demonstrates support of the Grace Management, Inc. mission (by actions and attitude), policies and procedures, and assures consistent compliance. Support Resident Experience standards for Grace Management, Inc., working directly with corporate and community leaders to optimize department performance. Supports Vice President of Resident Experience in development and implementation of life enrichment initiatives, training plans, and life enrichment standards. Demonstrate exceptional command of the technology necessary to deliver virtual content and engagement on an enterprise scale. Participates in operations team calls to remain updated on company/community information and to provide updates on life enrichment, memory care and hospitality and engagement initiatives in collaboration with the Resident Experience team. Work with the Director of Hospitality and Engagement on the resident survey action planning process and completion of plan initiatives. Participates in interviewing new Life Enrichment Directors, Life Enrichment Coordinators, or Village Program Life Enrichment Managers as requested. Support the onboarding and coaching of Life Enrichment leaders (LEDs, LECs, and VPLEMs) across all levels of care as requested and assigned. Assist with the implementation of quarterly engagement campaigns, holiday programming, and corporate initiatives. Monitor resident engagement KPIs and provide follow-up coaching and support as needed. Assist with the development and refinement of tools, documentation templates, and best practices for resident engagement, hospitality, and life enrichment. Ensure programming culture is maintained and enhanced during times of change. Partner with community and divisional leadership to align expectations during onboarding. Non-Essential Functions of the Life Enrichment Specialist Participates in projects or committees, as assigned. Performs other duties, as requested. Stay informed on industry trends and innovation in engagement and programming Knowledge, Skills, Abilities, and Experience Bachelor's degree in Gerontology, Recreation Therapy, Human Services, or related field preferred Minimum of High School Diploma or GED equivalent and five years of relevant senior living community management experience or comparable post-high school education which may include vocational or college education; and three years of relevant multi-site senior living community management experience with proven leadership and management skills. Prior experience with Life Enrichment and Hospitality. Ability to travel full time (100%) to support community needs. Valid Driver's License and a driving record that meets the requirements of Grace Management, Inc. insurance carrier. Ability to accomplish goals and tasks by motivating others Ability to read, write and speak English. Excellent computer skills including: Windows, Office, Word, Excel, Outlook, internet based and property management programs. Solid ability to interact and build relationships. Demonstrate competence in oral and written communication. Must be organized, attentive to detail, and possess a positive, friendly and professional demeanor. Exceptional grammatical and writing skills, proficient with email process and etiquette. Must have the interpersonal skills to work with various levels of people, associates, and residents. Be in good physical health and free of communicable diseases. Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds. Adhere to and carry out all Grace Management, Inc. policies and procedures There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.

Beaumont Troy Hospital In response to the health care needs of a growing community, in 1977, Corewell opened a new 189-bed hospital on rural farmland in Troy. Today, Corewell Health Beaumont Troy Hospital has grown to 530 licensed beds and offers a comprehensive array of health care services, continuing to develop to meet the needs of the growing communities it serves. Scope of Work The Child Life Specialist is responsible for providing therapeutic play opportunities and assisting children with coping skills before, during and after medical procedures. Utilizing developmentally appropriate play, preparation, education and creative expression activities, the Child Life Specialist provides support to children and families in order to lessen the stress of the hospital experience. Qualifications Required Bachelor's Degree in Therapeutic Recreation, Child Development or related field. Successful completion of Child Life Internship under the direct supervision of a Certified Child Life Specialist who meets the basic requirements for supervision as recommended by the Association of Child Life Professionals (ACLP). Required CRT-Child Life Specialist (CCLS) - CLCC Child Life Certification Commission 1 Year required How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Troy Hospital - 44201 Dequindre Road - Troy Department Name Nursing Operations Child Life - Royal Oak Hosp Employment Type Part time Shift Day (United States of America) Weekly Scheduled Hours 16 Hours of Work 8am-4:30pm Days Worked Wednesday, Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Department: Child Life Therapy Weekly Hours: 40 Status: Full time Shift: Days (United States of America) Sign On Bonus: Job Requisition Qualifies for Sign on Bonus Bonus Amount: $5,000 When children are in the hospital, the Child Life Specialist helps with their growth and development in the hospital environment. You will provide therapeutic activities for pediatric patients who cannot leave their rooms to help them cope. You will also help the parents by providing psychosocial support and encouraging their involvement in their child's care and development. The Child Life Specialist will help with group activities like holiday celebrations, birthday parties and special events for patients and their families. The above summary is intended to describe the general nature and level of work performed by the positions. It should not be considered exhaustive. JOB REQUIREMENTS Education: Bachelor's degree in related field of study (Child Life, Family Studies, Counseling, Child Development, Education), such as allowing for credentialing as a Certified Child Life Specialist; Certification from the Association of Child Life Professionals. Skills: Understanding of growth & development. Ability to input and retrieve information from electronic charting system. Requires effective interpersonal skills: ability to understand directions, communicate and respond to inquiries. Years of Experience: Entry level; Death & Dying, Palliative Care workshops Certification: Child Life Specialist Certification PREFERRED REQUIREMENTS Education: Master's degree in Child Life, Counseling, Education, Psychology. Skills: Work experience with children in healthcare environments. Strong interpersonal communication and listening skills; outgoing and warm personality traits. Ability to interact with seriously ill children of all developmental levels, their siblings, parents, and extended family members. Years of Experience: 3 years Sign-On Bonus: $5,000 Must be an external candidate 1 year commitment ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. Benefits: We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ************************ Equal Opportunity Employer/Drug-Free Workplace

Job Summary The Crisis Hotline Professional works directly under the supervision of the Manager-Crisis Hotline and Front Desk. The Resource and Crisis Hotline Professional provides immediate, compassionate support to individuals experiencing emotional distress, mental health crises, or seeking behavioral health resources. This role involves responding to calls, texts, and chats with professionalism and empathy, conducting risk assessments, and coordinating appropriate interventions. The professional ensures accurate documentation, follows agency protocols, and collaborates with team members to deliver trauma-informed, person-centered care. This position plays a vital role in promoting safety, stability, and access to services for individuals in need. This is a 24/7 facility with shifts available across all hours. Compensation is based on experience. Essential Functions Respond to crisis calls, texts, and chats with empathy, professionalism, and urgency. Conduct suicide and safety risk assessments using approved tools and protocols. Provide immediate emotional support, crisis de-escalation, and short-term counseling. Offer referrals to local mental health, substance use, and social service resources. Develop and implement crisis-related safety plans in collaboration with the individual. Engage emergency services (e.g., 911, mobile crisis teams) when necessary for safety. Document all interactions accurately in the electronic health record (EHR) or call system. Maintain caller confidentiality and adhere to HIPAA and agency privacy policies. Participate in regular supervision, team meetings, and ongoing training. Monitor for high-risk situations such as suicidal ideation, abuse, or frequent callers. Provide follow-up support and ensure warm hand-offs to appropriate services. Support and mentor volunteers or new staff as needed. Maintain up-to-date knowledge of crisis intervention techniques and community resources. Communicate effectively with team members to ensure continuity of care. Uphold ethical standards and demonstrate cultural sensitivity in all interactions. Perform other duties as assigned to support crisis response operations. Job Requirements and Qualifications Education: Bachelor's degree in a human service-related field (social work, psychology, counseling, family services, sociology, criminal justice). Training Requirements (licenses, programs, or certificates): BLS Recipient Right's Clinical License Experience Requirements: Minimum two years of experience working in a human or medical service environment (school, hospital, crisis center, call center, community mental health agency). Preferred Experience: Experience in working with electronic health records Experience in customer service Experience with data entry Experience in crisis de-escalation Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Job Specific Competencies/Skills: Interpersonal Skills Strong Organizational Skills Strong time management Strong written and oral communication De-escalation and conflict resolution Experience in working with electronic health records Experience in customer service Experience with data entry Experience in crisis de-escalation Clinical knowledge of mental health and suicide prevention Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Knowledge Requirements: HIPPA Microsoft 365 Recipient Right's Mental Health Code Medicaid Manual Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, on-call schedules, etc.): Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in a crisis center environment. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

Job Description: Youth Worker/Volunteer GENERAL STATEMENT OF RESPONSIBILITIES: Supervises youth for the efficient, effective operations of the Genesis Youth Services Independent Living Plus (ILP) Program. Implementing trauma-informed care and providing direct services to participants. Works with program participants to provide support in a residential setting promoting independent living. Essential Functions · Will follow all policies and procedures set forth by the Department of Health and Human Services Independent Living Plus (ILP) Program. · Services Independent Living Plus (ILP) Program Staff supported agreements and contracts. · Complies with all Genesis Youth Services policies and procedures. · Develops professional relationships with the youth and serves as a mentor. · Develops positive professional relationships with youth and plays a vital role in preparing youth for independence. · Helping youth meet their individual goals and contribute to a positive peer community. · Prepares timely updates, reports and other necessary communications to the Housing Manager. · Recommends to the Program Manager the need for additional training (i.e., behavior management, understanding mental health issues). · Maintain a clean and safe physical environment. · Monitor and encourage positive interaction between residents, staff, and volunteers. · Plans, administers and prepares a variety of narrative and statistical reports. · Manage confidential information. · Regular and consistent attendance. · Other duties as assigned. Qualifications · High School diploma or GED. · Supervisory experience preferred. · Have a valid State of Michigan Driver's License and have a safe driving record and have current personal auto insurance. · Negative TB Test. · Satisfactory DHHS clearance and State Police Record Check. Required · Must be CPR and First Aid certified (Within 90 Days of onboarding). Job Types: Full-time, Part-time Pay: $15.00 - $19.00 per hour Expected hours: 20 - 40 per week Schedule: Afternoon shift Day shift Evening shift On call Weekends as needed Work Location: In person

Behavioral Health Specialist - Full Time Job Type : Full-Time, On-site Make a Lasting Impact with EPIC Health At EPIC Health, we're redefining the standard of care by delivering compassionate, evidence-based behavioral health services to the frail, the vulnerable, and their caregivers. As a Behavioral Health Specialist, you'll be at the forefront of supporting patients facing challenges such as mental illness, addiction, and behavioral health crises. Your expertise will guide individuals and families toward meaningful, life-changing solutions. What You'll Do Comprehensive Patient Care Conduct thorough mental health assessments and diagnostics to identify patient needs. Develop, implement, and evaluate individualized clinical treatment plans. Provide outpatient therapy tailored to adults and/or children with diverse mental health needs. Offer crisis intervention services, ensuring patient safety and immediate support. Team Collaboration and Community Engagement Collaborate with interdisciplinary teams to ensure comprehensive care delivery. Build and sustain relationships with community organizations to support patient advocacy. Connect patients with mental health and public health resources in the community. Monitoring and Reporting Maintain accurate patient records, treatment plans, and progress reports. Conduct assessments to track patient improvement and adjust interventions as needed. Prepare detailed case summaries and discharge plans. What You Bring Required Qualifications Education: Master's Degree in Social Work, Counseling, or a related field. License: Active LPC or LMSW licensure. Experience: Minimum of 3 years working with the population served, including experience in: Conducting assessments and reviewing treatment plans. Delivering individual and family therapy. Providing crisis and behavioral interventions. Skills and Competencies Expertise in evidence-based practices and psychosocial assessment. Strong treatment planning skills with the ability to adjust plans as necessary. Excellent communication skills for patient counseling and interdisciplinary collaboration. Proficiency in crisis stabilization and emergency decision-making. Familiarity with local mental health resources for patient referrals and advocacy. Why Join EPIC Health? When you join EPIC, you become part of a mission-driven organization dedicated to transforming lives. What We Offer Competitive Compensation: Reflecting your skills and dedication. Comprehensive Benefits: Health, dental, vision, and more. Professional Growth: Opportunities for continued learning and career advancement. Supportive Environment: Work with a multidisciplinary team that values innovation and collaboration. Ready to Make a Difference in Behavioral Health? If you're driven to provide compassionate, impactful care and ready to contribute to a supportive team, we want to meet you. Apply today and join EPIC Health in transforming mental health care for our community. Visit ************** to learn more about us. * Background checks are required for this role.

Now Hiring: Licensed Behavioral Health Specialist | Transform Lives Every Day Make a lasting impact on behavioral healthcare by supporting vulnerable individuals and families through evidence -based care. As a Behavioral Health Specialist, you will provide comprehensive mental health services, collaborate with interdisciplinary teams, and guide patients through life -changing clinical pathways. Your role will be pivotal in addressing mental illness, addiction, and behavioral health crises across diverse populations. Key Responsibilities Comprehensive Patient Care Conduct comprehensive mental health assessments and diagnostic evaluations. Develop, implement, and revise individualized treatment plans. Deliver outpatient therapy services to adults and/or children. Provide crisis intervention and behavioral stabilization when needed. Team Collaboration & Community Engagement Collaborate with care teams, including physicians, case managers, and social workers. Build partnerships with community organizations to strengthen patient support systems. Refer and connect patients to appropriate public and mental health resources. Monitoring & Reporting Maintain accurate and timely clinical documentation, treatment notes, and discharge plans. Track patient progress through ongoing assessments and adapt interventions accordingly. Prepare case summaries and reports for internal and external stakeholders. Requirements Qualifications Education & Licensures Experience Minimum of 3 years' experience working with diverse mental health populations. Skilled in conducting assessments, developing treatment plans, and providing therapy. Background in crisis management and behavioral interventions. Skills & Competencies Strong foundation in evidence -based practices and psychosocial care. Proficient in crisis response and emergency decision -making. Effective communicator with strong counseling and collaboration skills. Knowledge of community -based mental health resources and patient advocacy. Benefits Competitive Compensation - Commensurate with your expertise and impact. Comprehensive Health Benefits - Including medical, dental, and vision coverage. Professional Development - Opportunities for ongoing training and career growth. Collaborative Culture - Join a supportive, mission -driven team focused on innovation and care excellence.

Social Service Worker, Foster Care Family Adoption Consultants, AFS Full-Time, 40 Hours/Week $41,600-$45,760/Year Schedule: Variable including some evenings and weekends GENERAL STATEMENT OF DUTIES: Performs independently a full range of assignments, using the methods and techniques required to complete the processes of services to birth families, foster families, and adoptive families. ESSENTIAL RESPONSIBILITIES: Duties and responsibilities shall be completed promptly and expeditiously within the time frames outlined in the Family and Community Services agency policy, BCAL, MDHHS and ISEP. 1. Considerable contact with agency staff/personnel, clients, DHHS staff, court staff, referral sources, etc. 2. Work directly with children, biological families, foster families, adoptive families and other relevant individuals. 3. Comply with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements. 4. Obtain and maintain appropriate training hours as required. 5. Utilize agency form letters, documents, informational materials, and other agency resources to facilitate organizational service. 6. Maintain accurate and confidential case records and information. 7. Provide recruitment and retention to foster families as needed. 8. Provide crisis intervention services, including being available on-call as needed. 9. Child Abuse or Neglect Reporting Responsibilities: Must report any suspected child abuse or neglect as required by state child protection statutes. Is knowledgeable about the statute and directs any questions about the statute to the appropriate protective services unit. Further understands that such suspected child abuse or neglect involving any FCS client or immediate family member must also be reported to FCS supervision. 10. Participate in phone calls, home visits, court hearings, and/or any other appointment/meeting pertaining to FCS clients as needed to ensure that services are being rendered to children and families appropriately. 11. Provide support, training and education with regards to foster care policy and procedure as required. 12. Conduct comprehensive assessments of individuals/families as needed and provide/secure appropriate services to address these needs. 13. Develop, implement and monitor case plans and services being rendered to clients. 14. Prepare and maintain clear and concise reports and documents according to agency/state licensing policies and procedures including but not limited to: service plans, legal documents, forms, and petitions. 15. Attend all court hearings as required and provides accurate testimony and recommendations regarding case progress and services rendered to children and families based upon assessments completed. 16. Provide transportation assistance to clients as appropriate. 17. Complete investigations in accordance with state or agency regulations, as required. 18. Perform all other tasks as needed and/or assigned. Requirements QUALIFICATIONS: 1. Knowledge of agency policy, procedures and overall operations preferred. 2. Knowledge of State and Federal social welfare laws and policies including DHHS policy, BCAL ISEP, the Child Protection Law and all relevant court requirements and procedures preferred. 3. Ability to maintain records, prepare reports, conduct correspondence, communicate verbally with a range of clients and professionals, and maintain favorable public relations. 4. Knowledge of social work theory methods, principles, practices, techniques, and language for casework, group work, and community organization. 5. High level of communication skills, decision making skills and problem solving techniques. 6. Ability to navigate computer systems comfortably. 7. Ability to work independently. 8. Be of good moral character and demonstrate emotional stability, and professionalism. 9. Develop and maintain the ability, knowledge, experience, training and skills to perform duties and responsibilities of the position. 10. Must not show any evidence or indication of the following behavior, which would constitute immediate grounds for dismissal: · Any convictions involving child abuse or neglect · Location on the Central Registry · Any participation in the abduction, sale or trafficking of humans · No unethical conduct impeding the best interests of children · No felonies involving harm or threatened harm to an individual within the 10 years immediately preceding the date of hire. 11. Valid Michigan Driver's License and ability to meet agency requirements for driving insurability, if applicable. 12. Must be able to meet agency requirements for criminal back ground and central registry checks. MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Possession of a Bachelor's or Master's degree with a major in one of the following human services areas: social work, sociology, psychology, family ecology, consumer/community services, family studies, family and/or child development, guidance/school counseling, counseling psychology, criminal justice, human services, interdisciplinary studies in social science, education, law enforcement, forensic psychology, behavioral science, gerontology, special education, education of the emotionally disturbed or education of the gifted. Successfully complete all initial and ongoing training requirements. MINIMUM EXPERIENCE REQUIREMENTS: One year experience as a social service worker and completion of CWTI in foster care or adoption preferred.

Behavior Analyst We are helping people overcome. Join us. The Behavior Analyst (BCBA) is responsible for developing appropriate programs and behavior intervention plans as well as supervising their implementation. The Behavior Analyst develops comprehensive and focused treatment plans for children based on medical necessity for the remediation of the deficits of the child's autism diagnosis. The Behavior Analyst continually monitors their assigned teams and each learner's progress in order to provide the most relevant treatment. Why Join our Team? Medical, Dental, & Vision benefits eligible on day one Conference & Continuing Education Reimbursement 403(b) Retirement Plan Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus Leadership Career-Pathing Generous Paid Time Off Retirement Savings Plan with employer match Supportive Work Environment What you'll be doing: Clinical Practice Assessing, supervising, and evaluating learners by administering; ABLLS-R, VB-MAPP, PEAK, Vineland, AFLS, Essential for Living or other Functional Behavior Assessments Creating and supervising the implementation of individualized goals and objectives for center-based, community, in-home, and telehealth programs. Creating individualized behavior intervention plans, monitoring implementation and providing feedback as necessary. The Behavior Analyst will provide direct behavior analytic therapy as needed. Conducting parent trainings as clinically appropriate for the learner. Supervision Capturing and contriving opportunities to teach staff and learners in the natural environment and trains others to do the same. Participating in parent meetings, treatment meetings, stakeholder meetings, trainings and other meetings as needed. Supporting initial training alongside the training team, assisting with ongoing training with a focus on retaining and supporting behavior technicians. Developing and retaining staff through performance reviews, discipline, development activities and formal and informal training in accordance with Hope Network's Employee Handbook and BACB guidelines. Job Requirements: Master's degree in a field related to Behavior Analysis (Masters in Applied Behavior Analysis preferred) BCBA Certification through the Behavior Analyst Certification Board (BACB) Current State of Michigan Behavior Analyst Licensure At least 1 year of experience working as a BCaBA or under the supervision of a BCBA in training hours At least 2 years of experience working with youth diagnosed with autism spectrum disorder Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Approach and engage shelter clients and activities using Compassionate care approaches and interventions to facilitate and motivate Clients toward permanent housing and positive change. Observes and interacts with Clients throughout the facility to ensure safety and assist with reaching positive program outcomes and supportive services. The Housing Advocate II will have use of a company vehicle. This position requires providing transportation for the clients for a variety of appointments and other needed services. Responsibilities: Practices the NSO's treatment model, ethics, standards of conduct and procedures. Committed to continuing professional growth by reading various forms of Organization or professional literature, attending scheduled orientation, training classes, workshops, and cross training by observing groups and staff. Reports all program information to supervisors or assigned persons based on policies and procedures, including CAM staff and other program teams to be used for housing and program planning. This will include emotionally challenging situations. Perform intake screening and orientation for new clients entering shelter Responsible for de-escalating Clients and guiding persons needing crisis assistance and using training, tools, and sound judgement to minimize challenging or aggressive behaviors. Responsible for monitoring medications as prescribed by medical professionals and following medication monitoring policy. Responsible for modeling, practicing, supporting, and articulating the NSO's treatment philosophy to clients, volunteers, donors, and other staff. Responsible for supporting the completion, accuracy, and documentation of Clients intakes in accordance with NSO's Documentation Policy. Responsible for communicating organization procedures and expectations, including Shelter expectations to clients. Responsible for positive and professional interactions with Clients, coworkers, volunteers, donors and organization partners. Responsible for assisting in providing and documenting referrals to other community services, appropriate for client support and care. Assist in providing education, training, and coaching to Clients regarding establishing and maintaining permanent housing. Responsible for learning and accurately inputting data into the Homeless Management Information System (HMIS). Committed to solving problems with Clients and other co-workers to ensure a positive and productive working environment. Maintain positive community relations with key community partnerships including but not limited to law enforcement and community mental health. Support the facilitation and document all safety drills/tests and actual incidents, including critical incidents, emergency plan drills or actual events and shift logs or report Perform routine health and safety checks on all shelter clients Assist in monitoring and maintaining a safe and secure environment Assist with serving meals to shelter residents Provide support to clients in achieving independence with activities of daily living, such as hygiene, grooming, and daily routines. Stock and organize supplies Assist in maintaining the cleanliness and organization of the building Accept & organize donated items Answer and direct phone calls Track, document, and communicate shelter census and bed inventory Document incidents clearly and objectively in the form of an Incident Report Attend monthly staff meetings and individual supervision Serve as the primary driver for the Detroit Healthy Housing Center, executing daily transports as well as handling special requests and/or individualized transportation needs. Complete daily and monthly vehicle inspection checklists. Ensure that vehicle is kept clean and safe at all times by cleaning/sanitizing both inside and outside parts of the vehicle when needed. Ensure vehicle maintenance is completed and that fluid levels are properly and safely maintained. Obtain and submit all records and receipts for gas and/or vehicle maintenance. Report any instance of mishap or accident' submit written documentation when an incident report is necessary Follow all public health guidelines related to safety and sanitation. Complete all required training courses Maintain compliance with all company policies and procedures and applicable rules and regulations of grantors. Comply with and adhere to department and NSO policies and procedures. Performs other duties related to the essential duties of the position and within the individual's capabilities as assigned by one's supervisor. Professional Skills: Ability to use technology, including Microsoft office, an electronic database. Ability to document/communicate effectively verbally, in writing, and via email. Ability to work effectively as a team, demonstrating a professional demeanor and maintaining clear lines of communication with teammates and leadership. Professionally represent NSO and promote NSO mission and vision statements. Promote a harmonious work environment. Ensure consumer satisfaction through process of monitoring, improving, and delivering excellence in program services. Open to new approaches and taking the steps to increase knowledge, skills and abilities, both from within and outside NSO. Model the Pillars and guiding principles of NSO at all times. Candidate Requirements: High School Diploma or GED Valid Michigan Chauffeur License Experience in customer service, human services or related field preferred but not required. Some completion of college coursework in Social Work, Psychology or related field preferred but not required Reliable Transportation Working Conditions and Necessary Capabilities Works in a homeless shelter type setting; uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is variable, due to frequent contact with consumers Seeing/vision, talking/speaking and listening/hearing are continuously required. Ability to stand for long periods of time, walk long distances, bend, stoop, and lift-up to 25lbs. May have exposure to cleaning chemicals as needed May have potential exposure to airborne infectious agents, blood and/or bodily fluids during medical emergencies. Ability to interact with clients using compassion, empathy, dignity, and respect. Ability to adapt rapidly to changes in environment, policies, and protocols. Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

The Victim Advocate supports AFG's mission, and its goal to provide domestic violence advocacy services to victims/survivors of domestic violence in order to promote self-determination and safety. Key Responsibilities: Provide crisis intervention and empowerment-based, trauma-informed advocacy. Coordinate advocacy needs,informationand referral services for AFG clients. Provide info and education to help clients understand the dynamics of domestic violence. Provide ongoing advocacy-based counseling and safety planning. Engage in community networking activitiesto bothincrease access to services for individuals as well as to assist community service providers in understanding the dynamics of abuse. Support clients as they navigate the civil and legal systems. Collaborate with community partners such asthe Michigan Coalition to End Domestic and Sexual Violence (MCEDSV),JPand others. Record relevant clientdata, serviceusageand referrals intothedatabase in a timely manner. RepresentAFGanditsprograms in a positive light to clients, volunteers,fundersand the community. Provide advocacy and support via the 24/7 emergency crisis line,as needed. Provideon-goingtraining to AFG staff,volunteersand the community,as needed. Perform otherduties,as assigned. Demonstrated Abilities: Solid organizationaland crisismanagement skills Goodcommunicationskills,diplomacyand tact Good decision-making,conflict-resolutionand effective listeningskills Ability to workwith a diverse group of people whileexhibitingcultural sensitivity Ability to handle crisis,cope with job stress andmaintainconfidentiality Acquired Knowledge: Requires an associate orbachelor's degree insocial work, human services or another related field of study and 2-3 years of experience working with domestic violence survivors Additionalrelevant experience may be substituted for the degreerequirement Requiresbasic computer software and Internetskills Bilingual in English and Spanish preferred This position requires regular driving. Incumbents must have reliable transportation, must possess a driver's license and automobile insurance, and must have a good driving record.

Job Description The Crisis Hotline Professional works directly under the supervision of the Manager-Crisis Hotline and Front Desk. The Resource and Crisis Hotline Professional provides immediate, compassionate support to individuals experiencing emotional distress, mental health crises, or seeking behavioral health resources. This role involves responding to calls, texts, and chats with professionalism and empathy, conducting risk assessments, and coordinating appropriate interventions. The professional ensures accurate documentation, follows agency protocols, and collaborates with team members to deliver trauma-informed, person-centered care. This position plays a vital role in promoting safety, stability, and access to services for individuals in need. This is a 24/7 facility with shifts available across all hours. Compensation is based on experience. Essential Functions Respond to crisis calls, texts, and chats with empathy, professionalism, and urgency. Conduct suicide and safety risk assessments using approved tools and protocols. Provide immediate emotional support, crisis de-escalation, and short-term counseling. Offer referrals to local mental health, substance use, and social service resources. Develop and implement crisis-related safety plans in collaboration with the individual. Engage emergency services (e.g., 911, mobile crisis teams) when necessary for safety. Document all interactions accurately in the electronic health record (EHR) or call system. Maintain caller confidentiality and adhere to HIPAA and agency privacy policies. Participate in regular supervision, team meetings, and ongoing training. Monitor for high-risk situations such as suicidal ideation, abuse, or frequent callers. Provide follow-up support and ensure warm hand-offs to appropriate services. Support and mentor volunteers or new staff as needed. Maintain up-to-date knowledge of crisis intervention techniques and community resources. Communicate effectively with team members to ensure continuity of care. Uphold ethical standards and demonstrate cultural sensitivity in all interactions. Perform other duties as assigned to support crisis response operations. Job Requirements and Qualifications Education: Bachelor's degree in a human service-related field (social work, psychology, counseling, family services, sociology, criminal justice). Training Requirements (licenses, programs, or certificates): BLS Recipient Right's Clinical License Experience Requirements: Minimum two years of experience working in a human or medical service environment (school, hospital, crisis center, call center, community mental health agency). Preferred Experience: Experience in working with electronic health records Experience in customer service Experience with data entry Experience in crisis de-escalation Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Job Specific Competencies/Skills: Interpersonal Skills Strong Organizational Skills Strong time management Strong written and oral communication De-escalation and conflict resolution Experience in working with electronic health records Experience in customer service Experience with data entry Experience in crisis de-escalation Clinical knowledge of mental health and suicide prevention Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Knowledge Requirements: HIPPA Microsoft 365 Recipient Right's Mental Health Code Medicaid Manual Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, on-call schedules, etc.): Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in a crisis center environment. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.