Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI)
Lutheran Social Services of WI & Upper MI
Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources.
Key Responsibilities:
Conduct assessments and develop individualized service plans
Facilitate care coordination and crisis intervention
Collaborate with families, providers, and service teams
Participate in after-hours on-call rotation
What We Offer:
Full-time, benefits-eligible role with flexible scheduling
Public Service Loan Forgiveness (PSLF) eligibility
Medical/Dental/Vision + 403B retirement plan
Paid time off, holidays, mileage reimbursement
Ongoing training and professional development
Qualifications:
Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling)
Minimum 1 year of mental health service experience
Valid driver's license and reliable transportation
Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.
$32k-38k yearly est. 7d ago
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Travel Occupational Therapy Case Manager, Home Health Hospice - $2,553 per week
Anders Group 4.2
Advocate job in West Allis, WI
Anders Group is seeking a travel Occupational Therapist for a travel job in West Allis, Wisconsin.
Job Description & Requirements
Specialty: Occupational Therapist
Discipline: Therapy
40 hours per week
Shift: 8 hours, days
Employment Type: Travel
Anders Group Job ID #982318. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: OT Case Manager HH @ CH Home North Metro A - OT: **********23
About Anders Group
WHY ANDERS?
Anders Group is a Joint Commission accredited staffing agency and stands out from other agencies by our commitment to making sure our travelers are given the best customer service. Our team works hard to find the best jobs with the most aggressive rates!
Anders Group offers rewarding assignments and competitive compensation packages, nationwide!
We offer the following benefits from day one:
Health Insurance, Including a Buy-up Option Dental Insurance Vision Insurance
Life Insurance
401(k)
Licensure Reimbursement
Premium Pay Packages
CEU Reimbursements
Daily Per Diems
Travel Reimbursements
Rental Car Allowances
Continuing Education Resources
Referral Bonus
And Many More!
THE ANDERS DIFFERENCE
You're committed to providing exceptional healthcare. We're committed to you.
Anders Group was founded by a team of healthcare recruiters who had built strong relationships with healthcare facilities and professionals nationwide. As staffing firms shifted their focus to numbers and margins, these recruiters saw a need for a company to take a different approach to staffing. Anders Group was founded in 2010 to do just that. We focus on individual and facility goals to make quality placements. Great people working with great facilities make for the best placements. Through our focus on providing the best experience to Allied and Nursing health care professionals, Anders Group has grown to be a top staffing firm in Healthcare. We look forward to working with you!
Benefits
Medical benefits
Dental benefits
Vision benefits
Life insurance
401k retirement plan
License and certification reimbursement
Continuing Education
Referral bonus
$34k-47k yearly est. 1d ago
Family Service Coordinator- Bilingual
Curative Care 3.1
Advocate job in Milwaukee, WI
Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in family's lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program.
Family Service Coordinators provide case management/service coordination for children ages zero to three who evidence a developmental delay or other atypical development. Service Coordinators conduct screenings, facilitate eligibility determination, organize and participate in evaluations and develop plans for care. Service Coordinators link families with community resources, teach families how to be effective advocates for their children, and assist families in arranging for services their children may need at the time of discharge. Service Coordinators demonstrate excellent documentation, organization and customer service skills.
SKILLS AND QUALIFICATIONS:
The Family Service Coordinator must be fluent in Spanish and have:
1. Knowledge of the local service delivery system, the target group's needs, the need for integrated services, and the resources available or needing to be developed
2. A Bachelor's Degree in a human service related field (Human service related fields are those that include coursework in areas such as human development, psychology, social services or similar areas)
3. One (1) year of supervised experience working with families with special needs preferred
4. A valid Wisconsin driver's license, reliable transportation and car insurance are required
5. Experience with children in the 0-3 age range and a love of working with them.
Come join our team and start making a difference today!
Job Type: Full-time
Equal Opportunity/Affirmative Action Employer committed to creating a culturally diverse workforce that serves the various needs of our clients.
$39k-48k yearly est. 5d ago
Mental Health Specialist
La Causa, Inc. 3.8
Advocate job in Milwaukee, WI
Job Type
Full-time
Milwaukee, WI • Social Services
Mental Health Advisor - Adult Services
Milwaukee, WI · Social Services
La Causa Social Services is dedicated to supporting adults with mental health and substance use challenges through compassionate, client-centered care. We are seeking a skilled and motivated Mental Health Advisor to provide clinical supervision, guidance, and support to our Adult Services staff and consumers. As a Mental Health Advisor, you will work closely with Adult Services staff, consumers, and program leadership to ensure high-quality service delivery, professional development, and positive outcomes for the community we serve.
Why Join La Causa, Inc.?
Meaningful work supporting adults with mental health needs. Collaborate with a team of dedicated mental health professionals. Professional development and training opportunities. Potential for career advancement within the organization. Competitive benefits and paid leave.
Your Role
As a Mental Health Advisor, you will provide clinical supervision, staff support, and consumer intervention while helping to maintain program quality and compliance. You will serve as a key member of the Adult Services team, fostering collaboration, professional growth, and positive outcomes.
What You'll Do:
Supervise, train, evaluate, and manage assigned Adult Services staff, including assisting with personnel processes such as hiring, interviewing, and performance management.
Provide clinical supervision and support for staff cases, including reviewing documentation such as SARJs, RPOCs, and Crisis Plans.
Assist staff in crisis interventions and home visits, providing clinical feedback and support to consumers as needed.
Support staff with community resource recommendations, professional development, and training on mental health needs. Serve as a liaison for the organization and programs with stakeholders, including Milwaukee County.
Complete and submit required documentation by deadlines. Maintain effective communication, collaboration, and cooperation with all stakeholders.
Follow all duties as a mandated reporter. Attend meetings and professional development activities. Perform other duties as assigned.
Physical Demands:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.
The employee is regularly required to drive, stand, sit, reach, stoop, bend, and walk.
Working Conditions:
Work is generally performed in an office setting with minimal, infrequent local travel.
Flexible hours may be required based on program needs.
Minimum Qualifications:
Master's degree in Social Work, Psychology, or a related field from an accredited school.
Valid Wisconsin Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT).
Minimum of three (3) years of experience working with mental health and/or substance use.
Strong written and verbal communication skills suitable for diverse audiences.
Bilingual in Spanish and English (preferred).
Excellent organizational skills and attention to detail.
Positive, collaborative, and professional disposition; “people person” with strong interpersonal skills.
Proficient with Microsoft Office suite.
Ability to work flexible hours, including evenings and weekends if needed.
Must successfully complete and pass all background checks.
Valid Wisconsin driver's license, reliable transportation, and insurance meeting La Causa driving standards.
About La Causa, Inc.
Founded in 1972, La Causa, Inc. is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide adults, youth, and families with quality, comprehensive services that nurture healthy family life and enhance community stability. Our Social Services division includes Adult Services, Youth Services, and Crisis Programs. At La Causa, Inc., our dedicated staff welcomes all into Familia La Causa and serves the Milwaukee community with care, compassion, and professionalism. Learn more at *****************************
Join Our Team-Apply Today!
Empower adults and create lasting positive impact.
$37k-51k yearly est. 2d ago
Clinician - Jefferson County Youth Crisis Stabilization Facility
Wisconsin Community Services 3.2
Advocate job in Watertown, WI
CLINICIAN Youth Crisis Stabilization Facility - WCS Jefferson County Responsible for providing individual therapy and supervising milieu group therapy to the youth residing at Youth Crisis Stabilization Facility utilizing the Integrated Treatment Model including Dialectical Behavior Therapy (DBT). Provide service coordination in collaboration with the Youth Treatment Specialist team.
The Youth Crisis Stabilization Facility is licensed under the Department of Health Services Chapters 50 and 34 to provide a short-term stabilization service for up to 8 youth (ages 10-17).
Essential Functions:
1. Interview, assess, screen, and approve admissions of youth for services at YCSF.
2. Assist with admissions process on site, assisting families with paperwork completion and orientation of youth to the program.
3. Supervise the youth coordinator, providing weekly individual supervision, review and sign off on youth care plans and service recommendations/resources.
4. Facilitate treatment and value-added groups for the youth including but not limited to DBT skills, sex education, healthy relationships, cultural awareness, substance use, independent living and life skills for 8 youth across the gender spectrum, ages 10-17 years old.
5. Provide daily (more frequently as needed) 1:1 individual therapy session following treatment plans utilizing a variety of therapeutic approaches in the spirit of DBT.
6. Complete assessments to develop youth care plans including stabilization and safety plans.
7. Provide DBT training and coaching to the direct care staff by engaging in activities/programming to role model and teach DBT skills to both youth and staff.
8. Provide weekly clinical supervision to Youth Treatment Specialists in the YCSF program per DHS 34 requirements.
9. Engage in monthly peer review with clinical supervisor per DHS 50.
10. Participate as a member of the medical peer review committee per DHS 50.
11. Participate in consultation teams both as a team member and as a facilitator for program staff to assist in monitoring the fidelity of the milieu group therapy.
12. Participate in weekly consultation, training and supervision on the integrated treatment model.
13. Conduct daily risk assessments to ensure the youth are safe and not a risk to themselves or others.
14. Coordinate with Jefferson County Crisis Services as needed.
15. Work collaboratively with child and family team to implement a comprehensive treatment plan outlining each youth's identified target behaviors.
16. Attend court hearings as needed to provide updates and advocate for youth.
17. Work on-call to ensure clinical needs of youth are being met and provide clinical guidance to staff during crisis after hours.
18. Document all interactions in the electronic medical record SecurManage.
19. Engage with youth's support network and participate in family engagement initiatives.
20. Attend psychiatric medical appointments and assist in medication administration.
21. Keep appropriate documentation for all funding sources.
22. Maintaining resident record files in accordance with YCSF certification, Department and Health Services (DHS) 50 and 34 to ensure all records are updated and complete.
23. Uphold and promote a positive and supportive culture for youth and staff.
24. Maintain confidentiality within all written and verbal communications
Other Duties and Responsibilities: Provide coverage and direct service to youth as needed. Other job-related duties as may be necessary to carry out the responsibilities of the position.
Knowledge, Skills, and Abilities:
Working knowledge of positive child/youth development; patience and understanding of difficult life situations; the ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; proficient with Microsoft Word and Excel; perform basic computer functions; uses time efficiently and effectively; ability to multi-task; sensitivity towards cultural, ethnic and disability needs.
Minimal Qualifications:
A master's degree in a social work, psychology, or a behavioral science field. Training license as an Advanced Practice Social Worker, Licensed Professional Counselor In-Training, or Licensed Marriage and Family Therapist In-Training required, full licensure as a Licensed Clinical Social Worker, Licensed Professional Counselor or Licensed Marriage and Family Therapist preferred.
Two years field work experience or employment experience working with children or families with significant life needs.
Working knowledge of computer applications preferred (Windows and Microsoft Word).
Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth of each client.
Knowledge and skills to work with population age 10-17.
Valid driver's license, automobile, and insurance sufficient to meet agency requirements.
Meet all the employee requirements including references, criminal background check, drug test, and driver's license check.
Work Relationship and Scope: Reports directly to the Program Director. Has contact with a wide variety of individuals including youth and family members, other program staff, vendors, and other collateral contacts, neighbors, funders, Jefferson County Department of Health and Human Services, court officials, the Department of Health and Human Services, Public School staff and administrators, staff of youth serving agencies, and the community.
Personal Attributes: Follow agency Code of Conduct and Leadership Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, youth and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission.
Working Conditions:
State Certified Youth Crisis Stabilization Facility (YCSF)
Local travel as required fulfilling essential functions of the position.
Ability to take rotational 24-hour supervisory call responsibilities.
Ability to serve youth who have experienced a great deal of trauma and express trauma through behaviors.
Physical Demands: Duties require activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention during crisis. Driving is required.
Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.
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$48k-63k yearly est. 5d ago
Licensed Marriage and Family Therapist (LMFT, LPC, LCSW)
Lifestance Health
Advocate job in Milwaukee, WI
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in behavioral health.
Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team!
We are actively looking to hire talented therapists in the area, who are passionate about patient care and committed to clinical excellence. We are currently interviewing!We offer our Therapists:
Flexible work schedules: Full-time and part-time (20 hours week+) available - set your own schedule!
Hybrid Models (on-site & telehealth)
100% outpatient work. No nights, no hospital calls, no weekends.
Compensation with unlimited/uncapped earnings
Full benefits package: health, dental, vision, life, 401k (with match), paid parental leave, EAP and more.
Collegial work environment
Newly designed and modern offices
Full administrative support (scheduling & billing)
Latest in digital technology
Strong work/life balance!
Our Therapists are a critical part of our clinical team. We're seeking Therapists who are:
Fully licensed in Wisconsin
LCSW, LPC, or LMFT
Child, adolescent, or adult experience.
***$82,000 - $109,000 annually + Sign on bonus (full-time)
About LifeStance Health LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US.
LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.
Our values:Belonging: We cultivate a space where everyone can show up as their authentic self.Empathy: We seek out diverse perspectives and listen to learn without judgment.Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.One Team: We realize our full potential when we work together towards our shared purpose.
If you elect to interact with us via our website, please only use ****************** or *************************** Additionally, our recruiters utilize email addresses with ******************* domain. Other websites and domains are not affiliated with LifeStance Health and may represent threats to your data security.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ...@lifestance.com or by calling +1-800-###-####. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.
$82k-109k yearly 2d ago
Victim Witness Advocate
Milwaukee County (Wi 3.6
Advocate job in Milwaukee, WI
Victim Witness Advocate - District Attorney Hourly Pay Rate $22.33 to $33.51 Job Summary: Provide comprehensive services as mandated by the Wisconsin Constitution and Chapter 950 of the Wisconsin Statutes to crime victims and witnesses. The Victim Witness Advocates (VW) are required to work on-site 100% of assigned workday due to the nature of the position. Face to face interactions is needed to meet the demands of engaging victims and witnesses in the criminal justice process.
Job Duties:
Provide services to crime victims/witnesses. Management of criminal juvenile court caseload, ensuring all victims/ witnesses are treated properly during course of case prosecution. Orientate clients to their rights, the criminal justice system, and referral resources.
Interpret to witnesses the importance of participation. Reassure and persuade reluctant witnesses to cooperate with prosecution. Identify and reduce barriers for cooperation. Refer witnesses when appropriate to Witness Protection Program to ensure their safety.
Maintain on-going contact with witnesses to inform them of case status, provide supportive counseling to alleviate trauma of victimization and assess the need for information and referral to other community resources.
Prepare victims/witnesses to testify in criminal/juvenile court hearings; provide escort and accompaniment to court; arrange and or provide transportation; place victims/witnesses on call or notify of last-minute changes to reduce the number of unnecessary appearances.
Orient victims to the Crime Victim Compensation Program and assist with completing applications and gathering required information. Assist with VINE registration, which allows the Dept. of Corrections to notify victim/witness upon release or escape of a defendant.
Inform prosecutor of concerns or problems raised by victims/witnesses. Communicate victims wishes concerning the prosecution, outcomes, and plea/sentencing negotiations. Gather documentary evidence relative to restitution and notify court. Assist with crime impact statements
Coordinate property recovery for victims when property is no longer needed for evidence. Assist witnesses in applying for fees and authorized expense reimbursement. Intervene with schools, employment, and insurance companies on victim's behalf. Obtain civil protection orders.
Coordinate travel arrangements and lodging; prepare affidavits and court orders for court approval; organize with prosecutor the order and appearance of witnesses in court; schedule appearances of expert witnesses; and obtain authorization for release of medical records.
Coordinate subpoena service and recalls with clerks and process servers. Update victims/witnesses' information to remain current. Use search engines and other methods as necessary. Enter notes and case information in PROTECT for each victim/witness as case is worked.
Mentor and train students, interns, and volunteers. Conduct community presentations and attend job fairs and other crime victim events. Assist volunteers in staffing the victim/witness waiting rooms.
Minimum Qualifications:
Current resident of the United States
Valid Wi Driver's license and insurance both maintained throughout employment.
Bachelor or higher degree required in Criminal Justice or Human Services
At least (1) one year of experience providing counseling or services to crime victims/clients
Knowledge of all related computer and software applications, such as word processing and spreadsheets (Microsoft Word and Excel)
Required Skills and Abilities:
Knowledge of special needs and problems of crime victims/witnesses and sensitivity to individuals with special needs, children, and older adults.
Ability to collaborate and maintain relationships with community agencies, service providers, and law enforcement.
Knowledge of the application of social work theories, practices, and techniques required.
Knowledge of the criminal and juvenile justice systems and Wisconsin Statutes Ch: 950 and 48
Knowledge of community resources for crime victims and witnesses. Proficient in Microsoft Word.
NOTE: This position is unclassified and not subject to Civil Service Rules and Regulations. This original application is open to qualified candidates authorized to work in the United States. Appointee must establish Wisconsin State residency within six (6) months of appointment and maintain such residency during incumbency. During the application process please upload your updated resume and cover letter outlining experience.
Pay Grade: NR19
$22.3-33.5 hourly 14d ago
Bilingual Sales Advocate (60289)
Mobilelink Usa
Advocate job in Watertown, WI
Mobilelink-Bilingual Sales Advocate
With over 500 Cricket stores, Mobilelink is Cricket's largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate.
Our Bilingual Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today!
Why Join the Mobilelink Family?
Unlimited earning potential
Unlimited growth potential
PTO after 90 days.
Dental Insurance
Health insurance
Vision insurance
Company-paid Life Insurance
Role Responsibilities:
Provide extraordinary customer service by being compassionate towards and understanding their needs.
Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
Assist our leaders with store operations and duties.
Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.
Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.
#CB
Qualifications
Job Qualifications:
Must be fluent in two or more languages. This specific position requires English and Spanish.
Clear communication skills- Attitude and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity
A background in retail sales is helpful, but not required.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
Strong Social Media presence preferred.
Must have reliable transportation to the location.
Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Adhere to the Team Color policy while maintaining a neat and professional appearance.
Working Conditions:
Ability to lift up to 10 pounds.
Ability to bend, squat, and stretch for purposes of inventory and stocking.
Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
Ability to work in a fast-paced environment.
Ability to follow instructions to completion.
Problem solves under pressure.
$34k-58k yearly est. 2d ago
Sales Advocate
One Outsourcing
Advocate job in Round Lake, IL
At One Outsourcing, an Authorized Retailer for Cricket Wireless, we pride ourselves in providing a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract. Cricket Wireless powers a nationwide network that covers more than 308 million customers. Want to join a great company where your ideas and talents really matter? We are one of Cricket Wireless largest Authorized Retailers and were growing! Our dedication to our employees and our customers is relentless. We work hard, we have fun, and we meet goals! Join our Team, make it a career and let's help more customers discover the most valuable customer-focused service around
Wireless Sales Advocate Job Function:
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Opening, closing, money handling, inventory counts, taking deposits to the bank, communicating sales and goals to the team throughout your shift.
Sales Associate duties
Working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up to date with product features and maintain our store's visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service Assess customers' needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis “Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)
Qualifications
Skills Proven work experience as a Retail Sales associate, Sales representative or similar role Basic understanding of sales principles and customer service practices
Proficiency in English, bilingual is always welcomed
Basic Math skills
Working knowledge of customer and market dynamics and requirements Track record of over-achieving sales quota Hands-on experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Ability to work flexible hours, including evenings, weekends, and holidays
$34k-57k yearly est. 2d ago
Case Specialist I, STD
Sun Life Financial 4.6
Advocate job in Milwaukee, WI
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
The opportunity
Short-Term Disability insurance provides an income to employees who cannot work due to an illness or injury. As a Case Specialist, you will review claims for Short-Term Disability and decide if the person applying for benefits are eligible to receive them. Some claims are easy, some are more complex. But all claims give you the opportunity to interact and make a difference for our Clients daily.
How you will contribute
* Review claim forms to make sure the person applying for benefits meets all the requirements to receive benefits, including their medical condition, the recommendations of their health care providers, and the details of the short-term disability contract.
* Approve the benefits if the person meets all these requirements.
* Process these claims in a timely manner with accuracy.
* Serve our clients in a caring and empathetic manner, communicating clearly with them the decisions you make.
* Reach out to employees, employers, health care providers, attorneys, and anyone else as needed to get the paperwork or information you need to make a decision.
* Make sure all your claim decisions match the insurance contract and follow all laws, regulations, and procedures.
What you will bring with you
* Passion for helping people, especially in times of need due to illness or injury.
* Your desire and ability to provide superior service and build positive relationships.
* Independent thinking and decision-making skills to support payment of benefits.
* Your energy to thrive in a fast-paced environment.
* Drive to continuously learn, build, and grow professionally.
* The ability to adapts well to change and execute on new concepts.
* Insurance claims experience is not a requirement.
Salary Range: $49,400 - $66,700
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Claims - Life & Disability
Posting End Date:
29/01/2026
$49.4k-66.7k yearly Auto-Apply 3d ago
Case Worker
Milwaukee Rescue Mission 3.7
Advocate job in Milwaukee, WI
Joy House - Milwaukee Rescue Mission Division for Women & Children. The women and children who come to us for emergency or long-term support rely on the safety, love and warmth of Joy House and its many services. We nourish and nurture them through training, education and spiritual guidance so they can make better lives for themselves and for their kids.
Joy House is looking for Christian women, with a heart's desire to work with the homeless, to fill full-time Case Worker positions. Case Workers provide one-to-one advocacy and case management to Joy House guests and their children.
Work Schedule: Full-time, Saturday-Wednesday 1:00pm-9:00pm OR Sunday-Thursday, 3pm-11pm
Location: Central Campus - 830 N 19th Street, Milwaukee, WI. 53233 RESPONSIBILITIES:
Meet one-on-one with assigned guests, formally at least once per week and informally daily, to provide advocacy and case management
Work with community agencies and individuals to refer and inform guests of available resources
Assist with locating housing, employment and other resources necessary to gain self-sufficiency
Assess physical, spiritual and emotional needs of guests and assist with goal setting and direction in how to realize those goals
Ensure the gospel has been clearly communicated and understood by each guest
Provide spiritual mentoring
Schedule and execute intake of new guests
Maintain complete file records, case notes and forms of assigned guests to maintain communication and provide guests easy access to resources
Help ensure guests understand and follow premise rules and regulations
Work with co-workers as a team to ensure the safety and well being of all guests and maintain order throughout the shift
Assist manager in administering corrective actions with guests
Periodically assist with training of new staff
Assist staff with answering phones
Assist Hospitality team with tasks
Perform breathalyzer tests and urine screenings
QUALIFICATIONS:
Mature Christian Woman with a servant's heart who is able to relate well with others in a diverse population
Undergraduate degree in applicable field (social work, psychology, sociology, nursing, women's ministry) preferred
3-5 years case management experience in related field
Ability and willingness to share the gospel
Culturally competent and relational with excellent organization, interpersonal communication and mentoring skills
An authentic, eager and influential role model with the ability to motivate and inspire
Computer literacy; competent working with database software and MS Office applications: Outlook, Word, Excel, PowerPoint
Ability to case note clearly and according to best practices
Ability and willingness to follow instructions, to be flexible and a team player
Ability to assist with resident quarantines and clean ups
Have a genuine concern for the salvation and spiritual welfare of Milwaukee Rescue Mission guests
A workplace demeanor consistent with a Christian church environment: civil, respectful, polite, and responsive
Be in agreement with and subscribe to the MRM statement of Faith and the MRM Statement of Biblical Convictions
Be a committed follower of the Lord Jesus Christ, which is evident in personal testimony and Christian conduct
Pass a pre-employment background check and drug test
EXCELLENT BENEFIT PACKAGE:
Hiring range $22.99 - $25.41 hour (+ shift differential), based on candidate qualifications and experience.
Excellent Medical, Dental, and Vision Insurance
Health Savings Accounts with employer match
Life and Short/Long Term Disability Insurance
401K with generous employer contribution
Paid holidays and generous PTO
Health Club reimbursement
Education assistance
Free onsite parking
Free meal available during shift
Business Casual/Casual Dress
The Milwaukee Rescue Mission is a 501 (c)3, charitable, non-profit church, Christian organization. Milwaukee Rescue Mission has an organizational religious exemption from the prohibitions contained in Title VII of the Civil Rights Act of 1964, as amended, concerning religious discrimination in employment. We further reserve the right to discriminate or designate certain positions when a bona fide occupational qualification exists. Subject to the Constitution of the United States and all applicable state and federal laws, Milwaukee Rescue Mission does not discriminate in the administration and dissemination of its programs and services.
$23-25.4 hourly 53d ago
Lead Shelter and Hotline Advocate (Sun-Thu 4pm-12am)
Sojourner Family Peace Center
Advocate job in Milwaukee, WI
Shelter and Hotline Advocate
Full-time (40 hours), Shift: Sunday-Thursday 4pm-12am
Pay: $21.00 (additional $1.50 for bilingual in English/Spanish employees)
Sojourner Family Peace Center employs dedicated, hardworking professionals who want to be of service to others and make a difference in Milwaukee and surrounding communities. If you have a desire to help support survivors and work with passionate colleagues, whose personal and professional experience is as diverse as the clients we serve, this may be the position for you.
Overview
Under the direction of the Director of Shelter and Hotline Services, the Lead Shelter and Hotline Advocate provides support to the Supervisor, Shelter Program Coordinator, Shelter and Hotline Advocates, and guests as well as callers/ texters to the crisis hotline. They will complete administrative tasks, carry out programming, provide training and support to Shelter and Hotline Advocates as well as interns and volunteers while enforcing rules, providing guidance, and monitoring needed tasks to ensure compliance, safety, and customer service. In accordance with the mission of Sojourner Family Peace Center, this role is critical to ensuring best-case outcomes in crisis circumstances and situations. This role requires a high level of communication, critical thinking, problem solving, and de- escalation skills, while requiring minimal supervision. This position is part of the on-call rotation.
Total Rewards Program We Provide
Competitive Pay, $21.00/hour (an additional $1.50/hour for bilingual English/Spanish)
Medical, Dental and Vision Insurance
Short-Term Disability Insurance
Group Life Insurance
403B Retirement Plan with Generous Match
Comprehensive Wellness Program
Flexible Spending Accounts
Generous PTO Policy
5 Wellness Days per year
10 Paid Holidays
Therapy Dog on site twice a month
Employee Assistance Program
Voluntary Benefits through Colonial Life Insurance
Professional Development Opportunities
What are the Job Responsibilities?
-Programming: Assist onsite with daily needs of shelter residents. Create and facilitate life skills curriculum for residents.
-Onboarding: Assist with onboarding of new staff.
-Policies and Procedures: Assist with training and onboarding of employees' review of policies and procedures. Assist with enforcement of policies and procedures.
-Operations: Daily inspect shelter facility conditions and housekeeping standards. Recombobulate or assign recombobulation after an outtake and coordinate cleaning. Assign chores and hold clients accountable. Report hazards per procedures. Assist with roll call, curfew, and compliance by clients.
-Client Grievances: Assist with issue resolution for grievances and escalate per the procedures.
-Compliance: Complete required statistical recordkeeping, data gathering, and reports. Ensure staff records are completed in an accurate, clear, timely manner, and are stored according to compliance procedures.
-Communication: Assures effective communication between guests, case management, and other departments and documents guest needs, events, incidents, and concerns.
-Data and Statistics: Ensure data integrity within database(s). Assist in compiling statistics.
-Community Resources: Maintain positive relationships and coordinate services with existing outside providers, resources, and collaborating community agencies.
-Partners: Maintain positive relationships with partners. Escalate grievances and concerns to Supervisor as needed.
-Organizational Capability: Assist with recommendations and updates of training manuals. Assist with annual training of volunteers and staff.
-Communication: Assist with effective communication within Shelter and Hotline to meet individual and organization needs.
-Leadership: Provide new Shelter and Hotline employees, volunteers, and interns with proper Hotline and Shelter training, support, and mentoring.
-Culture: Role model Sojourner's values and be a coach and resource to the organization. Identify and escalate barriers and challenges within the Shelter and Hotline organization. Provide input to overall delivery of trauma informed care.
-On-Call: Provide on-call support 24 hours a day for emergencies and staff support and guidance during assigned on-call coverage rotation. Serve as the liaison to on-call staff in the event of a crisis situation.
-Safety: Possess full knowledge of emergency and safety procedures. Complete bed checks each evening/night when during work shift. Complete weekly environmental checks of client rooms.
-Documentation: Complete and ensure documentation is properly and accurately being entered into data system. Assist in compiling statistics.
-Facilities: Complete formal safety checks of the Shelter and formal Shelter spaces such courtyard, hub, community rooms, bathrooms and other spaces. Monitor facilities to ensure that the shelter is clean, presentable and properly stocked at all times. Complete laundry as needed.
-Community Living: Verify and record assigned chores. Assist residents with cleaning common areas as needed. Monitor the ongoing activity throughout the shelter. Provide support and interpret house rules and procedures for the new and current residents.
-Meals: Assist and give orientation to Peace Dinner volunteers. Maintain an organized, clean kitchen while maintaining ServSafe Food Handler Certification. Assist with meal set ups, clean ups, other kitchen procedures, and meal preparations. Maintain grocery inventory, assist with food order, assist with menu creation.
-Support: Complete additional tasks requested by the Shelter and Hotline Leadership team. Support Shelter Program Coordinators in updating and completion of resident's tasks. Know current referral sources. Actively listen and provide a non-judgmental environment for residents.
-Intakes/Outtakes: Interview and complete the Intake process for new residents and facilitate the Outtake process for departing residents. Enter data for all residents who move in and move out immediately into database.
-Hotline: Receive, disseminate, and record crisis, information/referral, jail release calls, and law enforcement calls. Review, complete and/or correct client forms and enter into the computerized data system.
Other
-Ability to work a regular schedule and have regular attendance at the workplace.
-Practice agency polices and safety in the workplace.
-Attend all mandatory meetings and trainings.
-Uphold and exhibit the agency's Core Values.
-All other work-related duties and projects as assigned.
Required Education and Experience
Associate's degree or equivalent in human services, social work, criminal justice, psychology or relevant field. Experience working with clients in crisis and/or who have experienced trauma.
Preferred Education and Experience
Bachelor's degree is preferred. Experience with the issue of domestic violence and/or on a crisis hotline preferred. Minimum two years professional experience in advocacy, case management, food service, or related field; or a combination of education and experience. CPR certified.
Additional Eligibility Qualifications
Communication Skills
Ability to read and interpret documents such as safety rules, logs, and procedure manuals. Ability to prepare safety plans, intake information, charts and logs, and correspondence. Ability to communicate effectively with distressed callers, residents, and other employees of the organization.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Other Skills and Abilities
Requires the ability to operate a variety of standard business machines, such as a computer and the job related software, a keyboard, calculator, telephone, FAX, photocopier, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee frequently is required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position is an office-based position.
Bilingual candidates are encouraged to apply.
Apply using our online application system at ************************************* The review process will begin immediately and will continue until the position is filled. Please apply and upload your resume directly to our web site; we do not access resumes posted in Indeed.
Sojourner complies with all federal, state, and local employment laws, providing equal employment opportunities without discrimination. In accordance with federal requirements, we will ensure that hiring, promotion, and workplace practices remain aligned with applicable laws and regulations.
Visit our Website at ****************************
$21 hourly Auto-Apply 35d ago
Shelter Advocate
Community Advocates 4.2
Advocate job in Milwaukee, WI
Do you enjoy making a difference in our community? Community Advocates is seeking caring and compassionate Shelter Advocate to join our team!
We have an opening for 2nd shift (2 pm-10 pm). Shelter Advocates are required to work every other weekend and every other holiday. Shelter Advocates who work the holiday are paid time and a half!
Our Milwaukee Women's Shelter provides comprehensive services and treatment for women, men, and children whose lives have been affected by domestic violence, addiction, mental health issues, homelessness, and poverty.
Our Autumn West Safe Haven provides low-barrier housing for individuals who are currently homeless and experiencing severe and persistent mental health challenges.
This position is responsible for the routine operations of the site during the assigned shift, collaborates with all shelter staff, and reports to the Program Manager.
Essential Duties and Responsibilities
Processing and documenting incoming calls on the 24-hour crisis line/211 Referrals- for potential Homeless families and DV victims and families. Advising Volunteers and Interns on acceptable methods as they relate to the crisis line.
Complete intakes and/or outtakes for families residing at the FSC/MWC Shelter. Including: providing tours for families during intakes and cleaning and preparing rooms when residents leave the shelter for the next family
Consistently update daily shift reports and keeping Case Managers/Ops Manager/Shelter Manager/Intake Specialist informed
Helping to maintain the cleanliness of the shelter and keeping order at all times. .
Complete room inspections on each floor. Make rounds every other hour throughout the entire facility to ensure that systems are running safely.
Serve as an internal and external liaison by reporting all incident details of the shelter to the Case Managers, Shelter Manager and COO. This also means behaving in a professional manner at all times when interacting with staff, clients, volunteers, interns and community organizations.
Function as a team player in order to meet the goals and objectives of the FSC/MWC Shelter and in supporting our mission.
Perform other tasks as assigned by supervisor.
Skills and Qualifications
Work and/or volunteer experience related to domestic violence, social work and/or residential programs.
Excellent organizational skills and attention to detail.
Knowledge and experience in crisis intervention.
Sensitivity to the effects of Trauma on survivors
Computer experience required.
Ability and willingness to work both individually and as part of a team with other staff in provision of services to residents.
Verbal and written skills - ability to convey information effectively and as appropriate for the needs of the audience.
Active listening - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension - understanding written sentences and paragraphs in work related documents.
Time Management - managing one's own time and the time of others.
Service Orientation - actively looking for ways to help people.
EDUCATION/EXPERIENCE:
High school diploma or equivalent required
$37k-43k yearly est. Auto-Apply 60d+ ago
Family Support Specialist - Organ Donation - 7am-11pm - 16 hour shifts 3x a week includes weekends
Versiti 4.3
Advocate job in Milwaukee, WI
Located in Milwaukee, Wisconsin, Versiti Organ and Tissue is a federally designated Organ Procurement Organization, (OPO) supporting the transplant community in southeastern Wisconsin. While we recover organs for life-saving transplant, we prioritize a family-centered process, supporting both our donors and their families throughout the end-of-life, donation, and bereavement processes. We educate both the public and medical professionals about the tremendous need for organ and tissue donors. We are guided by an advisory board that includes members from the community and affiliated transplant centers. Our service area includes 50 critical care hospitals and 3 transplant centers for a population of 2.3 million people in a 12-county region. We are the region's primary, most current source of information about organ and tissue donation in collaboration with our state team, Donate Life Wisconsin. More than 100,000 Americans are waiting for the organ they need to survive. 2,000+ of those individuals reside in Wisconsin. The need is great, and Versiti is committed to increasing the number of donated organs, eyes and tissue available for transplant to save and enhance lives.
Position Summary
The Family Support Specialist (FSS) is a true donation advocate. They are responsible for obtaining authorization from potential donor families to choose the legacy of donation for their loved one. At Versiti, this is achieved through high-caliber, compassionate, and collaborative family support, working closely and effectively alongside other Versiti OPO staff as well as hospital care teams to develop effective care plans to achieve goals. The FSS is committed to outcome-oriented care, ensuring the donation process remains family-centered while optimizing the OPO's opportunity to save lives.
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Essential Responsibilities
Supports family needs throughout the entire donor process from referral, family discussion, donor management, operating room, and family follow-up. Meets with the potential donor family to offer donation, providing emotional support and compassion during and after the donation process
Coordinates huddles with the hospital staff to establish a collaborative plan to support the family and Establishes initial contact with the potential donor family
Engages with full awareness and sensitivity to cultural and religious beliefs regarding the grief process
Accurately obtains and completes written consent from the legal next of kin for the purposes of organ and tissue donation
Supports and upholds donor designation status with all families, as applicable
Assists Hospital Development Liaisons with educating health care professionals and the public regarding organ donation; may develop, conduct, and participate in education programs for health care professionals and the public
Supports and demonstrates a customer service commitment to internal and external customers through adherence to Versiti customer service standards and processes
Maintains competence through participation in job-related continuing education and contributes to quality assurance activities
Actively participates and contributes in Lean and continuous improvement
Understands and performs all applicable regulatory and compliance requirements set forth by AOPO (Association of Organ Procurement Organizations), UNOS and CMS
Demonstrates schedule flexibility as determined by business need and Proactively seeks continued professional development
Work/job related travel and reliable transportation is required and Requires evening, weekend and holiday work hours
Stays current with authorization best practices and bereavement-related issues through participation in continuing education
Participates in case debriefs, assigned work groups and special projects
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Qualifications
Experience Required:
1+ years previous healthcare or community-based service experience, displaying strong communication skills and managing interpersonal dynamics, especially in challenging emotional situations required
Educational Requirements:
Bachelor's Degree in Social Work, Sociology, Psychology or related field required
OR
Associate's Degree in a related field and 1+ years of healthcare or community-based service experience, displaying strong communication skills and managing interpersonal dynamics, especially in challenging emotional situations, plus an additional 2+ years experience collaborating with patients or customers in challenging emotional situations (3+ years required overall) in lieu of required degree required
OR
High School and 1+ years of healthcare or community-based service experience, displaying strong communication skills and managing interpersonal dynamics, especially in challenging emotional situations, plus an additional 4+ years experience collaborating with patients or customers in challenging emotional situations (5+ years required overall) in lieu of required degree required
Tools and Technology
Microsoft Suite (Word, Excel, PowerPoint, Outlook) required
General office equipment (computer, printer, fax, copy machine, scanner) required
Not ready to apply? Connect with us for general consideration.
$35k-45k yearly est. Auto-Apply 21d ago
Street Outreach Worker
Outreach Community Health Centers 3.8
Advocate job in Milwaukee, WI
Job Purpose and Reporting Structure: Under the direction of the Director of Homeless Services, the Outreach Worker conducts face-to-face assessments with clients and provides appropriate referrals to homeless shelters or short-term case management in alignment with agency policies and procedures.
Essential Duties and Responsibilities include, but are not limited to:
Conduct street outreach in various settings (streets, under bridges, encampments, meal sites, shelters, and other congregate locations) to identify potential clients.
Perform face-to-face assessments with clients and determine appropriate referrals.
Identify new locations where unhoused individuals may be found.
Assist clients in accessing food, hygiene kits, sleeping bags, and shelter or housing when available.
Distribute information packets about available services.
Support clients in connecting with housing, medical and mental health care, legal assistance, benefits, and AODA (Alcohol and Other Drug Abuse) services.
Refer clients for screenings, assessments, and case management as needed.
Collaborate with case managers to connect clients to qualified resources.
Provide referrals and assistance with obtaining Social Security and/or SSI benefits.
Accurately complete Encounter Forms and enter assessments into the Wisconsin Service Point database.
Provide transportation to shelters when necessary.
Participate in the weekly A.M. shift (Fridays, 2:00 a.m. - 10:00 a.m.).
Complete special projects and maintain required documentation and records.
Attend mandatory trainings and meetings.
Report maintenance or service needs for Outreach vehicles.
Build and maintain collaborative relationships with community partners and agencies.
Education and/or Experience:
High school diploma or equivalent required.
Six to twelve months of related experience preferred, or an equivalent combination of education and experience.
Additional Requirements:
Outreach Community Health Centers requires employees in certain departments to be fully vaccinated against MMR, Varicella, and Influenza.
Outreach Community Health Centers, Inc. is an Equal Opportunity Employer
$36k-46k yearly est. 60d+ ago
Behavioral Health Specialist I - CRC West
Centers for Independence 3.8
Advocate job in Milwaukee, WI
Job Purpose: This is a professional position that involves the direct care of mentally ill adults. This position helps provide a homelike environment. This position is part of a community based, recovery oriented, team of people who provide prevention and intervention services to voluntary adults in psychiatric crisis at the CRC.
Essential Job Functions:
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
Provides case management services for assigned clients; documents clinical files for all client contacts; consults with clinical staff on concerns and client needs.
Works as part of team to provide a treatment program for client; acts as advocate with appropriate agencies for individual clients.
Monitors client activities and facility environment; helps to create a safe and therapeutic environment for clients; follows established safe practices; protects clients from personal injury; follows safety protocols and calls for assistance as required.
Intervenes as necessary to prevent harmful behavior and de-escalate clients; monitors, reviews clients' physical and emotional stability.
Provides some oversight and guidance to the Behavioral Health Technician staff to ensure the proper execution of work tasks.
Develops and enhances cooperative professional relationships with local community agencies significant to the continuum of care for clients.
Processes admission paperwork for clients; coordinates services with medical support, outpatient, emergency rooms, law enforcement, pharmacy, housing and other necessary agencies.
Updates and maintains a variety of files, records, charts, and other documents; gathers, compiles and organizes data for management purposes; maintains appropriate records and prepare reports both verbal and written.
Assists consumers in learning independent living skills, which are defined in the resident's Individual Service Plan. (i.e. laundry, housekeeping). As well as encourages management of symptoms through support and education.
Participates in ensuring that nutritious community meals are planned, prepared, and served within the home, including food preparation, serving and storage.
Monitors consumer medication regime and compliance as directed by their physician.
Reports to appropriate staff any changes in consumer behavior and functioning.
Ensures that residents maintain acceptable standards of personal hygiene.
Ensures that residents leave for their appointments appropriately dressed and bathed.
Ensures that the house is clean at all times and conforms to CBRF regulations HFS 83.
Ensures that all physical repairs are reported to the Director of the Crisis Resource Center.
Performs room, water, temperature, or any other daily weekly monitoring that is assigned by the supervisor including labeling and putting away the weekly grocery order.
Participates in emergency evacuation procedures and fire alarm system checks with staff and residents.
Familiarizes self with resident individualized service plan.
Documents residents' daily behavior and routine in the client's chart.
Ensures that paperwork and transportation to residents' medical appointments are completed.
Orders supplies and groceries as necessary.
Trains and orients pool staff as necessary.
Supervises and documents morning client groups as appropriate for education level.
Plans and maintains menus for house meals.
Performs special assignments and or projects as assigned.
Other duties as assigned.
Qualifications
Required Education, Experience, Certifications, Licensure and Credentials:
(Where appropriate, education and/or experience may be substituted)
Minimum Required Education: Bachelor's Degree is required in the field of Social Work Counseling, or related Human Services Field
Minimum Required Experience: Minimum of 2 years' experience working with adults with severe and persistent mental illness. Supervision experience is desirable.
Travel Type: None
Knowledge, Skills, & Abilities:
Must be familiar with Microsoft Word and Excel.
Professional workplace appearance and conduct; friendliness and courtesy to clients, coworkers, and vendors.
Effectively communicates and develops good working relationships with co-workers.
Reliability in reporting to work regularly and on time.
Must possess good communication, listening, writing and organizational skills. Ability to communicate effectively over the telephone, by computer and in person.
Ability to effectively train coworkers.
Experience with adults undergoing a psychiatric crisis.
Knowledge of community resources available to consumers in the Milwaukee County area.
Ability to communicate clearly and concisely in English and Spanish, both orally and in writing is desirable.
Ability to use a personal computer.
Ability to perform well in a fast-paced work environment.
Physical Requirements, Visual Acuity, and Work Conditions:
Physical Requirements: On occasion must be able to push/pull/lift/move objects weighing at least 50 pounds. Work is performed largely at the Crisis Resource Center, an office environment, other various settings.
Visual Acuity: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.
Working Conditions: This position may work in a variety of indoor and outdoor work environments including the Crisis Resource Center, office settings and may include outdoor areas. Work areas may include various outdoor weather conditions, loud noises, and fluctuating temperatures and require the use of stairs.
Employee is expected to contribute to a 24 hour/7 day per week crisis response staffing capability.
$31k-40k yearly est. 3d ago
Crisis Stabilizer, TCM/CCM
St. Charles Inc. 4.3
Advocate job in Milwaukee, WI
The Crisis Stabilizer is responsible for providing support, crisis intervention, and stabilization to individuals in the Target Case Management (TCM) and/or Crisis Case Management (CCM) program. Through close collaboration with case management and the clinical team, they actively promote consumer wellness, assist in recovery & crisis plans, and foster community integration ensuring alignment with DHS requirements.
ESSENTIAL FUNCTIONS:
Provides stabilization and support services for the consumer's well-being during periods of crisis.
Assists consumers in developing crisis & safety plans to ensure they have the supports needed during challenging situations.
Supports the consumer's treatment team in implementing the consumer's crisis & safety plan.
Assists and provides guidance to consumers to aid them through their recovery.
Identifies and connects consumers to local community resources.
Communicate with applicable stakeholders as appropriate in a timely manner after each crisis incident.
Provides assistance with the delivery of all aspects of support to the consumer.
Participates in ongoing communication and collaboration with consumers and other team members.
Prepare, complete, and submit required items by due dates to include, but not limited to evaluation of services provided, documentation of all interventions, preventions, and stabilization contacts.
Adheres to both St. Charles Youth & Family Services policies and procedures and Milwaukee County designated policies and procedures.
Supports the goals of the agency and program mission/vision.
Other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Bachelor's degree in Human Services or a related field required.
One year of experience working with the target population and/or providing crisis and mental health services.
Strong organizational skills, ability to manage multiple complex tasks, strong professional communication and team work.
Strong verbal and written communication skills, including the ability to perform record keeping, documentation, prepare formal reports using proper writing skills.
Ability to display cultural competence and sensitivity to the populations we service by responding respectfully and effectively to people of all cultures, socioeconomic characteristics, languages, classes, races, ethnic backgrounds, religions, and other diversity factors.
Page Break
Ability to perform computer tasks using MS Windows applications, Agency data base systems, etc.
Valid Wisconsin driver's license and personal liability insurance.
Ability to use personal and agency vehicles for work related duties according to the agency's insurance liability standards.
WORKING CONDITIONS:
General office environment/multiple locations to include community sites and client's homes.
Travel approximately 50% using Agency's vehicle(s).
In accordance with the Americans with Disabilities Act, the above is intended to summarize the essential functions of and requirements for the performance of this job. It is not meant to be an exhaustive list of miscellaneous duties and responsibilities that may be requested in the performance of this position.
St. Charles Youth & Family Services, Inc. is an Affirmative Action/Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
$52k-65k yearly est. Auto-Apply 32d ago
Social Services Assistant
Lifespace Communities 4.1
Advocate job in Milwaukee, WI
Community:
Newcastle Place
Address:
12600 N PortMequon, Wisconsin 53092
Pay Range
$19.28-$26.52+ Hourly
Live your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences.
At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our talented team as our new Social Services Assistant today!
A few details about the role:
Attend resident care planning meetings and assist with completing social service documentation in accordance with community policies and procedures, state, and federal laws.
Assist in the inquiry process, move-in coordination, and paperwork completion processes. Conduct tours as needed and follow welcome procedures for all new move-ins.
Work with the Qualified Social Worker to ensure all new residents upon move-in to introduce self, community, and review move-in packet, verify insurance coverage and inform of any extra costs for non-covered services.
Assist the Qualified Social Worker to make referrals, arrange transportation, and provide the necessary support to meet the psycho-social medically related needs of the residents.
Document psycho-social needs and pertinent social data about personal and family problems related to resident illness and care, and actions taken to meet resident needs.
Complete all required documentation pertaining to advance care planning to include assisting with completion of Advanced Directives per regulatory standards and compliance.
Coordinate with residents, families, team members, and other outside agencies/providers for in-house services as needed and move-out planning activities.
Ensure confidentiality of all resident care information is maintained. Review and explain Resident Rights and Grievance process. Assist with investigating any resident vulnerable adult complaint and report as necessary to department of human services.
And here's what you need to apply:
High school diploma
Associate degree or bachelor's degree in human services like field (Sociology, Psychology, Family/Consumer Sciences, etc.) preferred.
Experience in senior living or skilled nursing preferred.
Lifespace has enjoyed over 40 years of success, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace family get ready to ignite your life and experience Living Lifespace.
COMPANY OVERVIEW:
Lifespace Communities, Inc., founded in Des Moines, Iowa and based in Dallas, Texas, is one of the nation's largest Senior Living providers of non-profit retirement communities. Lifespace employs over 4,500 team members and servers over 5,100 residents. The organization is committed to creating communities where people are empowered to live their aspirations.
Equal Opportunity Employer
If you are excited to learn and grow, be excellent, thrive with your team and deliver personalized experiences you'll enjoy your career with us!
$19.3-26.5 hourly Auto-Apply 23d ago
Transfer Care Specialist
Tulip Cremation
Advocate job in Milwaukee, WI
Foundation Partners Group is completely transforming the funeral industry by offering the latest technology and compassionate care that our families want. With over 200 locations across the country, we are seeking exceptional team members to expand our mission of providing compassionate care to one life, one family, and one community at a time.
Our team members are vital to the quality of our funeral homes, and we value the insight, ideas, and passion they bring every day. If you are a service-minded and innovative individual looking for a career with unlimited growth potential in a rapidly expanding company, apply now!
We currently have an opening for a Transfer Care Specialist at Krause Funeral Home & Cremation Services in Milwaukee, WI.
As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.
What You Will Do:
* Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
* Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
* Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
* Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations
* Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
* Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)
What We Require:
* Valid state-issued driver's license with a clear driving record
* Ability to lift 100lbs safely
* Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
* Composure and compassion
* Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
* Ability to establish and maintain effective internal and external work processes
What We Offer:
* Excellent Compensation: Competitive salaries, performance incentives, referral bonuses, paid vacation days, sick days, and holidays.
* Unlimited Potential: Career paths and growth opportunities with a privately held, nationwide company.
* Exceptional Benefits: Medical, dental, and vision insurance options and 100% company-paid life insurance and disability (long-term and short-term).
* Matching Funds: Company matches up to six percent of funds to your 401k, plus annual contributions, if you choose the Health Savings Account (HSA) option.
* Team Building: Regular company-wide meetings, one-on-one interactions, and a warm, welcoming environment.
Are you ready? Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.
#ENT2023
$32k-46k yearly est. 22d ago
Local Flatbed -Home Daily
Zeller Transportation
Advocate job in Milwaukee, WI
Driver responsibilities include making pick-ups and deliveries in WI, IL, IN, & MI -Overtime after 40 hours -Starting at $25.50/hour plus weekly and monthly bonuses up to an additional $3.00/hour -Monday through Friday plus 1 Saturday every 8-10 weeks -50-60 hours per week with more available
-Early AM starts available
-Home Daily
-Weekly Direct Deposit
-Medical, Dental, & Vision insurance
-401k
-Vacation and Holiday pay
-Annual raises
-Valid Class A CDL
-23 years old
-Minimum 18 months verifiable tractor-trailer experience
-Minimum 12 months of verifiable flatbed experience
-No more than 2 moving violations in the last 12 months and no more than 3 in the last 36 months
The average advocate in Cudahy, WI earns between $28,000 and $76,000 annually. This compares to the national average advocate range of $26,000 to $58,000.
Average advocate salary in Cudahy, WI
$46,000
What are the biggest employers of Advocates in Cudahy, WI?
The biggest employers of Advocates in Cudahy, WI are: