Advocate jobs in Hartford, CT

Case Manager - Full-time and Part-time opportunities available! The Smarter Choice for your Career! Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available. Case Manager Performs assessment of patient and collects data from other sources to determine and facilitate the most appropriate level of care and identification of discharge needs. Collaborates with physician to ascertain medical treatment plan and works with the health care team and health plans to insure reimbursement, to coordinate services across the continuum to fulfill the treatment plan in the most cost effective and high quality manner. Minimum Qualifications: Registered Nurse that is a graduate of an accredited school of nursing, currently licensed to practice in the State of Connecticut. Minimum of 2 years experience in acute care, home care or long term care. Requires significant familiarity with payer systems across the continuum of care. Comprehensive Benefits Offered Competitive and affordable benefits package Shift Differentials Continuing Education assistance Tuition reimbursement Student Loan relief through Fiducius Quick commute access from I-84, Route 9 and surrounding areas

Visit ************* directly and click Employment to apply DAY PROGRAM CASE COORDINATOR Catholic Charities Day Program provides a self-directed community integration program that promotes self-advocacy and a lifestyle of learning. Each individual in our program possesses a unique potential; a potential to create, grow, learn, and adapt. The Day Program Case Coordinator provides services relating to advocacy, data compilation, and reporting on individualized programming and services for participants. Trains staff in Person Centered Plans; works collaboratively with all staff, families, and IDT members. Manages all aspects of program participant documentation. GENERAL DUTIES AND RESPONSIBILITIES: * Comply with participant rights, policies, quality assurance standards, and CCAOH policies and procedures. * Coordinate with assistant director to ensure state and federal data compliance. * Works collaboratively with the Department Supervisors, Managers, Assistant Director, Senior Director, Staff, and Stakeholders to accomplish program and individualized goals and objectives. * Compiles data, analyzes individualized programming, and recommends programs and services for assigned participants. * Writes and/or assures that report documentation is maintained in all assigned areas, including, but not limited to, the following: * Attendance Reporting * Behavior and ISP Data * Incident and Accident reports * Guidelines, Protocols, and Medication Orders * Program plans/IPs, vocational assessments * Transition, discharge, admission summaries * Uploading and maintaining documents on Therap. * Maintaining Therap programs, individual support plans, and personal information. * Prepares and submits written reports for review and approval based on deadlines. * Maintains required documents and individual packets to ensure proper funding levels (Level of Need and URR process). * Participates in and presents reports on individual progress to interdisciplinary teams. * Advocates and recommends programming choices based on the needs of each individual in collaboration with the IDT. * Provides management of program participant documentation. * Trains staff in implementing individuals' programs, goals, and objectives. * Applies concepts of human rights, participant rights, and Agency policy regarding abuse and liability issues in daily practices. * Ensuring requests are submitted to remain in compliance with HRC and PRC. * Maintains all required training and certifications. * Receives supervision from Day Program Manager. PQI Functions * Maintain program participant files * Ensure compliance with all Stakeholders * Identify patterns and trends for program * Use results of data to inform supervisor of trends that may impact services Additional duties as assigned QUALIFICATIONS: Associates degree preferred and one experience with individuals with developmental disabilities - or - High school graduate and two years' experience working with individuals with developmental disabilities required. Demonstration of strong organizational skills Demonstration of excellent communication skills, including the ability to communicate effectively with individuals with developmental disabilities The day program case coordinator works in indoor settings. Frequent lifting and/or carrying objects/individuals up to 25 plus pounds is required. Standing, sitting, stooping, kneeling, bending, balancing, walking, running, pushing, pulling, and traveling may be required. Must be able to successfully complete Physical Management Training (PMT) restraint training course. Must have the ability to safely perform physical restraints as needed for safety Applicants will be subject to criminal and driving history background checks. Must have a valid Connecticut driver's license with no more than two violations in a three-year period, subject to review. Drivers History completed annually EMPLOYEE BENEFITS Catholic Charities offers access to a comprehensive array of benefits, including: For Good Health: Medical, Prescription, Dental and Vision insurance For a Secure Future: Life, AD&D and Long-term disability insurance For Retirement: 403(b) Plan, with employer matching contributions for eligible employees For Career Advancement: Training and development opportunities For Work Life Balance: Generous paid time off; including 14 holidays, vacation and sick time. Employee Assistance Program (EAP) - Free and confidential counseling for employees and their immediate family members Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED. Visit ************* directly and click Employment to apply M-F 8am-4pm, availability to work in both Newington and Manchester. Travel required (There is reimbursement for mileage) 40 hours per week

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: The opportunity Short-Term Disability insurance provides an income to employees who cannot work due to an illness or injury. As a Case Specialist, you will review claims for Short-Term Disability and decide if the person applying for benefits are eligible to receive them. Some claims are easy, some are more complex. But all claims give you the opportunity to interact and make a difference for our Clients daily. How you will contribute * Review claim forms to make sure the person applying for benefits meets all the requirements to receive benefits, including their medical condition, the recommendations of their health care providers, and the details of the short-term disability contract. * Approve the benefits if the person meets all these requirements. * Process these claims in a timely manner with accuracy. * Serve our clients in a caring and empathetic manner, communicating clearly with them the decisions you make. * Reach out to employees, employers, health care providers, attorneys, and anyone else as needed to get the paperwork or information you need to make a decision. * Make sure all your claim decisions match the insurance contract and follow all laws, regulations, and procedures. What you will bring with you * Passion for helping people, especially in times of need due to illness or injury. * Your desire and ability to provide superior service and build positive relationships. * Independent thinking and decision-making skills to support payment of benefits. * Your energy to thrive in a fast-paced environment. * Drive to continuously learn, build, and grow professionally. * The ability to adapts well to change and execute on new concepts. * Insurance claims experience is not a requirement. Salary Range: $49,400 - $66,700 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Claims - Life & Disability Posting End Date: 29/01/2026

In this roll the successful candidate will fill the position as a Quality Advocate (QA) in support of the Radiological Services Director at the Groton Shipyard. The Radiological Services QA will establish and monitor processes to ensure nuclear new construction, overhaul, and repair work is conducted in accordance with regulatory, contractual, customer, and company requirements at the Groton shipyard and the SUBASE New London Nuclear Regional Maintenance Department. The Quality Advocate will also assist in monitoring the performance of critical nuclear support functions such as such as radiation health, radiological oversight, nuclear and radiological training, and radiological emergency response functional areas. The Radiological Services QA is responsible for: Creating, evaluating, and adjusting performance metrics appropriate to proper continued assessment of nuclear waterfront Directorate performance Collecting, organizing, and analyzing metric data Developing and tracking to completion corrective actions to improve Directorate performance Focusing and supporting Directorate resources on correcting negative performance trends Chairing or otherwise assisting department leadership in problem resolution efforts, as appropriate. Assistance includes, but is not limited to, Deckplate Learning Sessions (DLSs), Team Learning Sessions (TLSs), Critiques, Corrective Action Board agenda items, Supervisor of Shipbuilding Method letters, Level I problems, Incident Reports, and NASVEA Findings. Tracking and trending Directorate commitments, debriefing nuclear work, developing and implementing standard procedures in support of Directorate quality objectives Coordinating and overseeing department and Directorate self-assessments Participating in audits, developing responses to audit findings, RDRs, CARs, and other deficiency reports Leading the Directorate surveillance program and utilizing surveillance data to identify and develop process improvements Serve as a member of the Directorate Quality Improvement Group Developing and providing training in support of critical self-assessment, problem resolution, and learning organization objectives Leading a team of Quality Advocates in support of the items noted above Maintain a position in the Radiological Emergency Response Organization Other duties as assigned The QA will be required to interface with the Navy, Nuclear Operations, Nuclear Engineering, Naval Reactors, RadCon, Nuclear Quality and other organizations and various levels of management. Regular interface with Nuclear Directorate department leadership is key in this role. Qualifications Required: 10+ years working in support of the Naval Nuclear Propulsion Program (NNPP) Familiarity / experience with EB Problem Resolution Procedures and Processes Ability to Obtain and Maintain a Secret level DOD security clearance or higher Ability qualify as a Radiation Worker and obtain required dosimetry Preferred: Experience leading or as a team member assigned to resolve one or more of the following: EB management agenda item Level I problem PCO item CAB item NAVSEA Finding Previous experience in a Quality/Audit/Problem Resolution Role Completion of EB problem resolution training Experience chairing or otherwise assisting in problem resolution efforts, including Deckplate Learning Sessions (DLS's), Team Learning Sessions (TLS's), Critiques, Corrective Action Board (CAB) agenda items, Supervisor of Shipbuilding Method letters, Level I problems, Incident Reports, and NASVEA Findings. Engineering or equivalent technical degree Skills In depth understanding and ability to leverage data to predict future performance outcomes, prevent problems, and develop recommendations to improve performance Excellent written and verbal communication skills Demonstrated leadership experience and abilities Demonstrated ability to evaluate and solve complex problems Physical Qualifications Climbing, Color Vision We can recommend jobs specifically for you! Click here to get started.

VICTIM WITNESS ADVOCATE DISTRICT COURT CRIMINAL BUREAU VICTIM SERVICES DIVISION (Springfield Office) Attorney General Andrea Joy Campbell is seeking a highly motivated person to join the Victim Services Division as a Victim Witness Advocate. Members of the Victim Services Division (VSD) are the primary liaisons for victims and witnesses in cases, investigations, and post-conviction federal habeas matters handled by the Attorney General's Office. The primary goals of the VSD are: (1) to provide crisis assessment and intervention to crime victims and witnesses; (2) to reduce the level of secondary victimization associated with victims' and witnesses' involvement in the criminal justice system and other collateral systems; (3) to assist in the investigation and prosecution of crimes by fostering an effective, supportive, and positive relationship with victims and witnesses; and (4) to ensure that crime victims and witnesses are provided with the rights and services mandated by M.G.L. c. 258B. The Victim Witness Advocates (VWA's) aid in investigations, prosecutions, and post-conviction hearings by working closely with victims and witnesses throughout the criminal justice process. VSD works with all the divisions within the Criminal Bureau, as well as other select divisions across the Office. Primary Duties: The Victim Witness Advocate is responsible for providing information, support, and advocacy services to victims, witnesses, and their families throughout the criminal justice process at the District Court level. The ability to work with victims and witnesses on criminal cases. Duties include, but are not limited to: Working with Assistant Attorneys General, investigators, law enforcement partners, support service providers, and Trial Court personnel in the district court to ensure that victims receive rights they are entitled to as established in the Massachusetts Victim Bill of Rights (M.G.L. c. 258B). Providing daily in-court support during all hearings and trials. This includes providing daily information, updates, and advocacy services to victims, witnesses, and their families throughout the criminal justice process at the district court level. Reading daily ASCISS reports in anticipation of arraignments that may be coming into the district court for the day. Reach out to victims and witnesses prior to arraignments. Assisting victims with filling out 209A/258E restraining/harassment order applications and providing in court support through those processes. Placing victims on Bail Notification when necessary. Providing crisis intervention, safety planning, and support service referrals for victims to other state and community agencies. Responding to victim/witness inquiries, assess needs, and determine necessary support resources. Coordinating interpreter services for victim and witnesses. Providing victims and witnesses with post disposition services such as notification of release, CORI certification, SORB registration, and Probation information. Maintaining an assigned caseload, physical case files, and updates in OnBase with victim/witness information. Communicating with Superior Court Advocates on cases that will be considered for indictment. Position Requirements: Minimum of one to three years of experience in victim witness advocacy within the criminal justice system or other related work, such as experience in crisis intervention or human support services. Specialized experience working with multidisciplinary teams, including law enforcement, prosecutors, investigators, and community victim service providers is required. Excellent verbal and written communication skills and organizational skills. Ability to perform duties in the district court in person Monday through Friday. Bilingual applicants are encouraged to apply The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful, diverse, equitable, and inclusive work environment. Position Type: Full-Time/Non-Exempt Our current hybrid model includes some remote workdays for most positions. On in-office days, employees are required to report to one of our designated office locations, either in Boston or at a regional office. Salary: $54,753-$57,489 The application deadline for this posting is January 2, 2025, at 5:00 PM (ET). Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at **************. Inquiries regarding position & status may be made to: Anne Kelley McCarthy, Chief Victim Services Division ************** The Attorney General's Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General's Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.

Job Description - Youth Worker, Young Mothers Program FLSA Classification: Non-Exempt About Roca Roca is a fast-paced, data-driven, and relentless organization that serves nearly 2,000 high-risk young people every year. Founded just outside of Boston in 1988, Roca operates a nationally acclaimed Intervention Model with five sites in Massachusetts and one in Baltimore, Maryland, and Hartford, CT. Roca's mission is to relentlessly disrupt violence by engaging young people, police, and systems to heal trauma, find hope, and drive change. Over 37 years, Roca has learned that to impact urban violence, we must work directly with the young people and systems at the center of it. Roca's Intervention Model engages young people at the center of urban violence in an intensive four-year program to address trauma, teach life-saving cognitive-behavioral skills, and break the cycle of incarceration and poverty that traditional youth programs alone can't break. And, because it takes all of us, Roca also helps institutions like police and state agencies change the way they work with young people who are traumatized and living at the intersection of gangs, drugs, poverty, violence, immigration challenges, and involvement with multiple public systems. Position Overview Roca's work is based on the theory that young people, when re-engaged through positive and intensive relationships, can change their behaviors and develop life, education, and employment skills to disrupt the cycles of poverty and incarceration. Roca's Intervention Model engages the highest-risk 16-24 year olds in a long-term process of behavior change and skill building opportunities. Understanding that meaningful change doesn't happen overnight, we deliver an Intervention Model that is four years long and allows for relapse during the process. We know that lasting change requires a safe space to grow and to flex newly acquired decision-making skills. If a young person is seeking change or can make it through our model without relapsing, then they are not a candidate for Roca and can likely be served by a less intense program. The Youth Worker will report to the Director of Roca Hartford and have the primary responsibility of engaging 20-25 very high-risk young mothers through relationships and programming as well as working with community partners (DCF, Probation, and other community-based providers) within the City of Hartford. The successful Youth worker will work closely with team members, supervisors, and others within the organization to ensure that each young person is driving to outcomes of economic independence and living out of harm's way. We strive to meet short and intermediate term outcomes for Young Mothers including but not limited to: Increased Gains in Emotional Regulation, Increased Utilization of Early Childhood Services, Reduced Negative Systems Involvement, and in the long term: No Re-Incarcerations and Retained Employment. Responsibilities Maintain a caseload of young people and build transformation relationships in alignment with Roca's intervention model. Demonstrate the ability to provide additional types of educational/vocational/life skills programming, including but not limited to educational supports, financial literacy, workforce readiness, parenting and child development, healthy habits, driver's education, and/or help with job placement. Strategically plan workweek schedules- including outreach lists for contact, programming needs, identifying if YP needs additional assistance and CBT coaching and constructive use of Track Books. Facilitate, apply, practice, and demonstrate Cognitive Behavioral Theory (CBT) using Roca's Intervention Model. Consistently exercise and application of Cognitive Behavioral Theory (CBT). Assist and role model in the process of obtaining and sustaining employment through job search and overall workforce professionalism. Engage with other aspects of work, such as but not limited to, family and criminal court engagement, work behind the wall/in residential programs, peacemaking circles, work with the community, productive and professional participation in meetings, etc. Ensure accurate and timely entry of case notes into ETO (Efforts to Outcome system) daily. Analyze and interpret ETO data as it relates to young people and understanding how data relates to a young person's progress. Adapt outreach efforts in accordance of data collected in ETO. Qualifications The very nature of Roca's work requires an individual of great commitment and energy to the mission. Roca seeks a highly driven individual who is in alignment with the culture and values of Roca. In addition, the ideal candidate for this position will be a trustworthy decision-maker. He/she will have a sense of humor, feel passionate and committed to direct work with high risk youth, and demonstrate interest in coaching and supporting coworkers. Roca expects candidates to have the following skills: BA preferred/Equivalent experience accepted--Minimum of three years of direct service work with high risk young people, preferably teen mothers. Understanding and experience working with street involved high risk young people. Capacity for creative problem-solving, conflict resolution, violence prevention Strong written and oral communication skills. Capacity to think and act intentionally and strategically to help young people change behaviors. Creative problem solving and thinking. Excellent at organizing, managing and completing multiple complex projects and tasks simultaneously with thoroughness, accuracy, timeliness and good humor. Self-motivation, initiative, sound judgment, and commitment to ongoing learning are essential. Ability to work as a part of a team. Bilingual in Spanish preferred. Requirements for the position: Ability to travel around the service area Computer Literacy Valid state issued driver's license Criminal background and current driving record check Willingness and ability to work outside of normal business hours, and Holidays and/or weekends as needed. Ability to work with diverse cultures Strong attendance and high energy Physical Demands: The physical demands that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel objects, and talk and hear. - The employee is frequently required to push, pull, stock, and must lift and/or move up to 50 pounds. Work can be repetitive in nature.- Specific vision abilities required by this job include depth perception, peripheral vision, the ability to distinguish basic colors and the ability to adjust vision to bring objects into focus. It may be necessary to wear some protective clothing and/or equipment such as rain and snow gear, boots, goggles, hard hat, full face shield, respirator, ear plugs/muffs and gloves. Work requires physical exertion such as long periods of standing, walking over rough, uneven surfaces, and recurring bending, climbing, crawling, crouching, stooping, and reaching, and occasional lifting or moderately heavy items. Work requires average physical agility and dexterity. Work Environment: The work environment an employee is exposed to while performing the essential functions of this job. The position can work in outdoor and indoor environments. - The noise level is typically moderate. - The incumbent is frequently exposed to all outdoor weather conditions.

Teen Support Advocate - Job# 301 Winchester, CT 06098 20 hours per week - $18.00-$19.00 per hour Thursday, Friday 4pm-9pm and Sunday 11am-9pm About This Job: The Teen Support Advocate position will provide direct care, supervise, and assist the adolescents (during school and group times), and act as a role model reinforcing the adolescent's individualized treatment plan. In addition, the Teen Support Advocate will facilitate groups as appropriate and will conduct therapeutic programming under the supervision of the Clinician and Shift Supervisor. The Teen Support Advocate must be sensitive to unique issues such as mental health, suicide and contraband. Ensure physical safety of youth and provide Crisis Intervention Routine counts to make sure clients are present and safe Routine bed checks to ensure youth are present in their beds Maintain a professional relationship with youth maintaining proper physical boundaries Plan and lead organized daily activities and facilitate groups Conduct therapeutic programing including Restorative Justice Practices and DBT-Lite Interpret program to youth and family Complete all written reports as assigned Be aware and assure safety of youth with special needs physical or emotional Provide transportation to clients and families as needed Maintain Administration of Medication Certification Reinforce and role model youth's individual needs plan Regular and consistent attendance Qualifications: Experience working with youth, at-risk or court-involved adolescents - Required High school diploma or equivalent - Required Excellent interpersonal skills A valid driver's license - Required Flexible hours and evenings Shift and Rate of Pay: Part-time 20 hours per week $18.00-$19.00 per hour Thursday and Friday 4:00pm-9:00pm Sunday 11:00am-9:00pm Additional shifts can be picked up and are overtime eligible Benefits: At CJR, we pride ourselves on creating a compassionate, culturally responsive work environment and offering a comprehensive benefits package that encourages and supports a healthy work/life balance. Joining our team, full-time employees will enjoy the following benefits: Generous Paid Vacation Package (unused time eligible for carry over) Generous Paid Sick Time (unused time eligible for carry over) Paid Holiday Time (separate from vacation time) Floating Holidays (separate from paid vacation time and paid holiday time) Annual monetary incentives 401(k) Retirement Savings Plan with Company Match Career Growth Opportunities Company Celebrations & Employee Recognition Program Employee discounts (cell phone, computer) Employee Assistance Program (EAP) Qualified Public Service Loan Forgiveness (PSLF) Employer Federal Student Aid 10%-20% tuition discount at many local educational institutions, including those listed by the CT Nonprofit Alliance About CJR: A career at CJR is focused on working to ensure that every young person has an opportunity to thrive! CJR reaches across the state of Connecticut to deliver a broad continuum of care through our residential, education, wellness, and community-based programs. At CJR, you will experience a fulfilling career with an employer that encourages advancement, respects diversity, and rewards excellence! CJR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual identity, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry. We embrace the competitive advantage of diversity.

Job Description Summary: As a member of the Family Shelter staff team, provide coverage on weekend days/eves. Responsible for overall functioning of the shelter during shift. Monitor the adherence of the shelter rules and routines by residents; ensure security and safety of the shelter. Why Work for SMOC? Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees. Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees. 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees. Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability. Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more. Primary Responsibilities: Be responsible for the safety and security of the shelter. Respond calmly and effectively in emergency situations. Monitor chores, curfews and household rules and routines. Set limits, de-escalate disruptive situations and give warnings as needed. Written communication in the logs at the end of each shift. Offer support to residents. Attend all staff meetings, group trainings and supervisions as needed. Accept donations and oversee volunteer activities. Uphold confidentiality. Answer telephone and door. Manage clothing and household donations. Maintain housekeeping supplies. Communicate with maintenance team. Complete minor housekeeping as needed. Clean and prepare rooms for new families. Complete daily staff log notes. Engage all clients by understanding and addressing their needs whether within or outside the scope of work. Communicate effectively with clients and staff. Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements. Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures. Other duties as assigned. Knowledge and Skill Requirements: Minimum High School Diploma or GED Sensitivity to low-income families of diverse backgrounds Ability to work independently Bilingual strongly preferred Good oral and written communications skills Must have valid driver's license and reliable transportation Organizational Relationship: Directly reports to Program Director. Indirectly reports to Component Director. Physical Requirements: Ability to ascend and descend stairs. Ability to lift a minimum of 25 lbs. Working Conditions: As part of the responsibilities of this position, Program Specialist, Family Shelter Support, you will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required. Monday, Wednesday, and Friday: 8:00AM - 4:00PM. Includes a 1-hour unpaid lunch break. 21 Hours per week.

Job Title: Direct Service Advocate Reports to: DVSS Program Director Schedule: Part-time; Sunday, Friday one week and Monday, Saturday , 3pm-11pm; 30 hours biweekly Starting Rate: $20.00 FLSA Status: Non-Exempt The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. The YW provides a safe place for survivors of domestic violence, sexual assault, and human trafficking. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, and vocational training for youth. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus. Expectations of all employees In the performance of essential and general job responsibilities, all YWCA employees are expected to: Demonstrate commitment to the YWCA's mission and principles of trauma-informed work. Represent the YWCA in a professional and competent manner to participants, community members, organizational partners, and other stakeholders. Reflect on and interrupt assumptions, personal and systemic biases, and sources of power when interacting or communicating with colleagues, clients, and external partners. Support policies, practices, and decisions that demonstrate our shared accountability for racial equity. Foster a positive working environment. Coordinate efforts across teams, programs, and partner organizations. Maintain professional behavior and strict confidentiality. Position Purpose The Direct Service Advocate (DSA) is responsible for providing support, advocacy and role modeling to adult, teen, and child program participants living in the YWCA's residential programs. DSA's are part of a team model working with peers, supervisors, clinicians and outside connections to best serve program participants. DSA's support the agency mission and trauma informed service model in order to provide safe, consistent and quality services to vulnerable populations. Essential Responsibilities Conduct shelter screenings and intakes as needed. Provide crisis intervention as needed. Help residents become acquainted with shelter and other residents upon arrival. Provide counseling to resident upon arrival and as needed throughout their stay. Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry, shoveling, mopping). Ensure residents are following shelter schedule, including wake up times as applicable. Enforce shelter rules and guidelines. Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area. Ensure completion of chores as applicable. Required to work alone in the event of a staff call-out. Complete all required paperwork and maintain client records. Attend monthly staff meetings. Provide transportation to residents and adhere to all safety laws/policies regarding seat belts, car seat requirements and speed limits at all times. Perform other related duties as needed. Qualifications Associate's degree plus 1 - 3 years of experience in human services; Experience working in residential setting preferred; Familiarity with issues of domestic violence; Experience with survivors of gender-based violence and exploitation; Experience addressing the impacts of decisions and actions on multiple communities; Understanding of both interpersonal and structural racism and bias; Ability to represent agency from a management perspective in an active union environment; Excellent written and organizational skills including computer skills; Must be able to be covered by the agency's insurance policy; and Must be able to lift 40 lbs. EEO STATEMENT It is the policy of YWCA of Western Massachusetts to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or maternity, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the YWCA will provide reasonable accommodations for qualified individuals with disabilities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. AT-WILL EMPLOYMENT The YWCA is an “at-will” equal opportunity employer. While the YWCA will continue to operate with care regarding employment decisions, the YWCA and its employees may terminate the employment relationship at any time and for any reason, with or without cause, and without advance notice. Exceptions include select, non-exempt positions covered under the Collective Bargaining Agreement (CBA). This position is covered under the CBA (union) and is subject to union dues. CRIMINAL BACKGROUND CHECKS The YWCA, in our effort to provide safety to those we serve, and to protect our agency, performs criminal offender record information (CORI) checks on all prospective employees. Final offers of employment are contingent upon receipt of an acceptable CORI report as solely determined by the YWCA. INTRODUCTORY PERIOD All employment at the YWCA begins with a 150-day Introductory Period.

JOB TITLE: Family Service Worker PROGRAM/DEPT: Early Childhood Division REPORTS TO: Education and Family Services Manager GRADE/CLASSIFICATION : Regular Full Time FLSA: Non-exempt Description: To establish partnerships with families and support them in the identification and attainment of their family and individual goals and objectives; to partner with teaching staff and other components areas in engaging families in the life of the Head Start/School Readiness Program and to monitor service quality to children and families. Primary Duties and Responsibilities (others may be assigned based upon program needs): Establish positive and continuous relationships with families and develop strength-based assessments that describe their goals, strengths, resources and support network. Serve families representing different cultures using a culturally competent and flexible approach. Promote children's health development and interactive learning at home. Engage parents in volunteering, community service and other ways of contributing to program activities and services. Research and maintain up to date information on community resources. Match family needs with community resources in collaboration with area specialists as necessary. Advocate for families and support them in advocating for themselves. Assist with transitions to other programs, communities and schools. Assist parents with transportation needs through a variety of strategies. Provide appropriate and timely referrals to community resources. Coach, consult and educate parents. Assess crisis situations and ensure safety of all parties involved. Function as a mandated reporter on behalf of children about whom there is the suspicion of abuse or neglect. Facilitate all Quality Service Review meetings (QSR's) with teaching staff for the purpose of mutually sharing relevant home and school information toward the goal of quality, timely service provision to all children and families in the program. Participate in case management to promote service integration. Contact parents via home visits, phone calls, group activities or site visits, as needed, to promote partnership and to provide for regular communications. Conduct timely follow-up with authorities, other agencies and with families, when appropriate, to determine child and/or family status as an avenue to individualizing services from the program. Work with program managers of health, mental health and disabilities, and child development in order to follow-up and ensure holistic service delivery. Promote and support parent involvement and leadership throughout the program. Provide assistance in coordinating and facilitating parent meetings and activities. Participate in conducting outreach, recruitment and enrollment of children and families. Monitor and report children's classroom attendance and make follow-up phone calls or home visits after three absences. Participate in pre-service and in-service training days, as well as other workshops deemed necessary by the Administration. Provide assistance to the Disabilities & Mental health Manager or the Health & Nutrition Manager in the monitoring of files, managing enrollment applications, and mentoring staff, particularly new staff as required. Perform other duties as assigned. Minimum Requirements: An Associate's Degree in Social Service, Human/Family Services or a related field; prefer a minimum of 3 years working with families. Family Service Credential a plus. Skills: Knowledge of theories and practice of social work, counseling or human services. Must possess personal qualities necessary to relate to parents and staff. Must have excellent written and verbal communication skills. Must have strong documentation skills. Physical Requirements: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard Ability to kneel, stoop, bend, and sit on the floor. Ability to lift up to fifty (50) pounds. Language Requirements: Ability to read, write and speak English, bilingual a plus When duties and responsibilities change, the job description will be reviewed and changed based upon changes to program or organization's priorities. HRA of New Britain, Inc. is an Affirmative Action/Equal Opportunity Employer, including Disabilities/Vets.

The Crisis Stabilization Residential Counselor is a member of the Direct Care Staff Team withing the Community Behavioral Health Center's Crisis Stabilization Programs. They will assist Persons Served in need of mental health, psychiatric, and/or substance use stabilization while in acute treatment. While clients are in the milieu, the Counselor will help provide 24/7/365 coverage of care services, attend to a variety of client needs, and support the clinical and psychiatric nurse staffing to achieve established treatment plan and support clients' return to the community. Responsibilities include supporting clients' activities of daily living, administering medications as needed, advocating for individuals within various community settings, and providing opportunities to optimize their independence, rehabilitation and recovery. Develop professional and supportive relationships with clients and provide informal counseling and guidance with a person-centered focus. As a full-coverage program, daytime or overnight shifts are available. Ideal candidate will have a high school diploma or a preferred Bachelor's Degree, or equivalent experience; strong interpersonal skills; empathy for others; demonstrated commitment to serving those with significant needs; ability to work well within a team model and independently. Computer skills necessary. Must have a vehicle for work use and current driver's license; ability to complete medication administration training. All candidates must complete and pass background record screening process. We are currently seeking multiple candidates for this opportunity. Shifts we are looking to fill are second (3pm-11pm) and third (11pm-7am), schedules will include weekend coverage needs. Pay range is between $18.00/hr. - $21.63/hr. which is based on degree, and employment status (per diem vs. full time/part time). Differential of $2.00/hr. for second shift, third shift and weekends. At CHD, Center for Human Development, Care Finds a Way: The Center for Human Development (CHD) provides a broad range of high-quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. CHD has partnered with the state of Massachusetts to increase access to urgent behavioral health care through our new outpatient behavioral health clinic and crisis services. Gateway, CHD's new Community Behavioral Health Center in Chicopee, provides: An outpatient behavioral health clinic 24/7 mobile crisis services Crisis stabilization for youth and adults in person and via telehealth Our CBHC program delivers these services as an alternative to hospital emergency departments. It also offers respite, outreach, medication management, and peer-level support to ensure that your family member is taken care of on every level Connect with our team today - If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!

Provides support, referrals, information and advocacy services to victims of domestic violence and their children; works to safeguard the lives of victims and their children who have experienced violence in their homes. Educate the community served by the program regarding domestic violence and to develop outreach to enhance the accessibility of the program. Hours for this position are Monday 4pm-12am, Tuesday-Friday 9am-5:30pm **ROLE AND RESPONSIBILITIES** + Responds to referrals for children and adolescents, assessing their situations making informed referrals and intake decisions. + Responds to contacts made by victims, assessing their situation, making informed referrals and intake decisions **.** Explains shelter functions, goals, regulations to those entering the program. + Provides individual supportive counseling sessions with children and adolescents as needed + Familiarizes self with resources in county for children and adolescents, makes appropriate referrals and familiarizes self with current resource listings. + Advocates for children and adolescents within the legal, welfare, housing and medical systems. + Acts as a liaison between sheltered and non sheltered children and agencies in the community. + Provides outreach and community education in local school systems during the academic year + Facilitates children and adolescent support groups within New Horizons and the community + Coordinates services and resources for children including play groups, indoor/outdoor activities, arts and crafts, music, drama and sports + Collaborates with other groups (CCADV, SACS, DCF) to educate the public, improve services offered, and to advocate for the rights of domestic violence victims and their children. + Maintains compliance with agency mandatory training requirements. + Attends Child Advocate meetings held by CCADV + Collects, transports, and organizes donations and follows up with appropriate thank you' s + Responsible for the hotline calls on an as needed basis + And other duties as assigned **QUALIFICATIONS** Required Skills and Education + Bachelors degree Preferred Skills + Comprehensive working knowledge of the dynamics of domestic violence + Commitment to working with victims affected by domestic violence, and a capacity to develop an overall plan for their safety and the preservation of their right to self-determination. + Effective oral and written communication. + Knowledge of community resources. Required Licenses/Certifications + CHC requires as a condition of employment current American Red Cross CPR for the Professional Rescuer and AED (CPR/FPR/AED) certification. The only acceptable alternative is current American Heart Association BLS/AED for Healthcare Providers certification. + Certification as a battered women's counselor, as approved by CCADV. + Employees must have a current driver's license with a clean driving record at time of hire and throughout employment. **PHYSICAL REQUIREMENTS/WORK ENVIRONMENT** + May required rapid physical response, though work is primarily sedentary. + Because of safety and security threats, this is a stressful position. + Requires stair climbing. **ADDITIONAL QUALIFICIATIONS** This position requires a high degree of communication as victims of domestic violence are often under severe stress. The Child Advocate must be able to communicate with New Horizons staff/Community Health Center staff and other agency providers on issues of domestic violence. **Organization Information:** Community Health Center, Inc. (CHCI). CHC is one of the country's most creative and dynamic providers of primary medical, dental and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHCI is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 500,000 patient visits per year from primary care hubs and community clinics across the state of Ct, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute, the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement, and the Community eConsult Network. National Nurse Practitioner Residency and fellowship training Consortium, National Institute for the Advancement of Medical Assistants and the Community eConsult Network. **Location:** Community Based Services Admin **City:** Middletown **State:** Connecticut **Time Type:** Full time MWHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Schedule: Full-time Reports to: Program Director About Our Client Our client provides a caring, inclusive community where adults with intellectual and developmental disabilities can live meaningful, connected lives. Their programs emphasize respect, collaboration, and personal growth in a vibrant home and day program setting. Position Summary The Case Coordinator plays a key role in supporting residents and day program participants by coordinating care, overseeing service plans, and ensuring each individual's needs are met through collaboration with the Clinical and Direct Support teams. This position requires compassion, attention to detail, and the ability to balance administrative responsibilities with direct engagement and advocacy for the people served. The pay range for this position is $20-$23/HR Key Responsibilities Manage a diverse caseload of residents and day program participants, working closely with caregivers, clinicians, and support staff. Develop, monitor, and adjust individualized support and treatment plans in partnership with the Clinical Team. Observe participants regularly to assess progress, identify needs, and ensure high-quality care and safety. Coordinate healthcare and appointments in collaboration with the Nursing Supervisor. Maintain accurate and timely documentation in compliance with DDS standards and agency policies. Support, train, and provide feedback to caregivers to ensure effective, compassionate service delivery. Communicate regularly with families, guardians, and DDS Service Coordinators. Participate in meetings, trainings, and the admissions process for new residents or day program participants. Serve as a professional, reliable point of contact for emergencies and urgent issues as part of the on-call rotation. Qualifications Bachelor's degree preferred, or equivalent relevant experience with DDS and/or DSS. 3-5 years of experience working with adults with intellectual and developmental disabilities. Valid driver's license, reliable transportation, and satisfactory background and driving record. Strong organizational, communication, and problem-solving skills. Ability to work collaboratively within a multidisciplinary team and maintain professionalism in all interactions. Must obtain and maintain required certifications (First Aid, CPR, Bloodborne Pathogens, etc.). Why Work With Our Client Meaningful, mission-driven work in a supportive and inclusive environment. Opportunities for professional growth, training, and development. Competitive pay and benefits package. A welcoming team culture that values collaboration, respect, and personal integrity. If you're a compassionate professional looking to make a difference in the lives of others, we invite you to apply and join our client's dedicated team.

Requirements MINIMUM ACCEPTABLE QUALIFICATIONS Bachelor's Degree in relevant field, required. Preferred three years of professional level experience in ABA/relevant field and intellectual disabilities/autism. Must be 21+ years old, a valid driver's license, daily use of a car on site and be available by telephone for daily contact.

Visit ************* directly and click Employment to apply DAY PROGRAM CASE COORDINATOR Catholic Charities Day Program provides a self-directed community integration program that promotes self-advocacy and a lifestyle of learning. Each individual in our program possesses a unique potential; a potential to create, grow, learn, and adapt. The Day Program Case Coordinator provides services relating to advocacy, data compilation, and reporting on individualized programming and services for participants. Trains staff in Person Centered Plans; works collaboratively with all staff, families, and IDT members. Manages all aspects of program participant documentation. GENERAL DUTIES AND RESPONSIBILITIES: * Comply with participant rights, policies, quality assurance standards, and CCAOH policies and procedures. * Coordinate with assistant director to ensure state and federal data compliance. * Works collaboratively with the Department Supervisors, Managers, Assistant Director, Senior Director, Staff, and Stakeholders to accomplish program and individualized goals and objectives. * Compiles data, analyzes individualized programming, and recommends programs and services for assigned participants. * Writes and/or assures that report documentation is maintained in all assigned areas, including, but not limited to, the following: * Attendance Reporting * Behavior and ISP Data * Incident and Accident reports * Guidelines, Protocols, and Medication Orders * Program plans/IPs, vocational assessments * Transition, discharge, admission summaries * Uploading and maintaining documents on Therap. * Maintaining Therap programs, individual support plans, and personal information. * Prepares and submits written reports for review and approval based on deadlines. * Maintains required documents and individual packets to ensure proper funding levels (Level of Need and URR process). * Participates in and presents reports on individual progress to interdisciplinary teams. * Advocates and recommends programming choices based on the needs of each individual in collaboration with the IDT. * Provides management of program participant documentation. * Trains staff in implementing individuals' programs, goals, and objectives. * Applies concepts of human rights, participant rights, and Agency policy regarding abuse and liability issues in daily practices. * Ensuring requests are submitted to remain in compliance with HRC and PRC. * Maintains all required training and certifications. * Receives supervision from Day Program Manager. PQI Functions * Maintain program participant files * Ensure compliance with all Stakeholders * Identify patterns and trends for program * Use results of data to inform supervisor of trends that may impact services Additional duties as assigned QUALIFICATIONS: Associates degree preferred and one experience with individuals with developmental disabilities - or - High school graduate and two years' experience working with individuals with developmental disabilities required. Demonstration of strong organizational skills Demonstration of excellent communication skills, including the ability to communicate effectively with individuals with developmental disabilities The day program case coordinator works in indoor settings. Frequent lifting and/or carrying objects/individuals up to 25 plus pounds is required. Standing, sitting, stooping, kneeling, bending, balancing, walking, running, pushing, pulling, and traveling may be required. Must be able to successfully complete Physical Management Training (PMT) restraint training course. Must have the ability to safely perform physical restraints as needed for safety Applicants will be subject to criminal and driving history background checks. Must have a valid Connecticut driver's license with no more than two violations in a three-year period, subject to review. Drivers History completed annually EMPLOYEE BENEFITS Catholic Charities offers access to a comprehensive array of benefits, including: For Good Health: Medical, Prescription, Dental and Vision insurance For a Secure Future: Life, AD&D and Long-term disability insurance For Retirement: 403(b) Plan, with employer matching contributions for eligible employees For Career Advancement: Training and development opportunities For Work Life Balance: Generous paid time off; including 14 holidays, vacation and sick time. Employee Assistance Program (EAP) - Free and confidential counseling for employees and their immediate family members Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED. Visit ************* directly and click Employment to apply M-F 8am-4pm, availability to work in both Newington and Manchester. Travel required (There is reimbursement for mileage) 40 hours per week

Summary: As a member of the Family Shelter staff team, provide coverage on weekend days/eves. Responsible for overall functioning of the shelter during shift. Monitor the adherence of the shelter rules and routines by residents; ensure security and safety of the shelter. Why Work for SMOC? Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees. Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees. 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees. Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability. Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more. Primary Responsibilities: Be responsible for the safety and security of the shelter. Respond calmly and effectively in emergency situations. Monitor chores, curfews and household rules and routines. Set limits, de-escalate disruptive situations and give warnings as needed. Written communication in the logs at the end of each shift. Offer support to residents. Attend all staff meetings, group trainings and supervisions as needed. Accept donations and oversee volunteer activities. Uphold confidentiality. Answer telephone and door. Manage clothing and household donations. Maintain housekeeping supplies. Communicate with maintenance team. Complete minor housekeeping as needed. Clean and prepare rooms for new families. Complete daily staff log notes. Engage all clients by understanding and addressing their needs whether within or outside the scope of work. Communicate effectively with clients and staff. Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements. Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures. Other duties as assigned. Knowledge and Skill Requirements: Minimum High School Diploma or GED Sensitivity to low-income families of diverse backgrounds Ability to work independently Bilingual strongly preferred Good oral and written communications skills Must have valid driver's license and reliable transportation Organizational Relationship: Directly reports to Program Director. Indirectly reports to Component Director. Physical Requirements: Ability to ascend and descend stairs. Ability to lift a minimum of 25 lbs. Working Conditions: As part of the responsibilities of this position, Program Specialist, Family Shelter Support, you will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required. Monday, Wednesday, and Friday: 8:00AM - 4:00PM. Includes a 1-hour unpaid lunch break. 21 Hours per week.

The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. The YW provides a safe place for survivors of domestic violence, sexual assault, and human trafficking. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, and vocational training for youth. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus. The YWCA is seeking a Direct Service Advocate for our Domestic Violence Shelter Services in Springfield, MA. The Direct Service Advocate (DSA) is responsible for providing support, advocacy and role modeling to adult, teen, and child program participants living in the YWCA's residential programs. DSA's are part of a team model working with peers, supervisors, clinicians and outside connections to best serve program participants. DSA's support the agency mission and trauma informed service model in order to provide safe, consistent and quality services to vulnerable populations. Job Title: Direct Service Advocate Reports to: Assistant Program Director Schedule : Part-time; Saturday/Sunday, 7:00am-3:00pm; 15 hours biweekly Starting Rate $20.00/hr FLSA Status: Non Exempt Primary Responsibilities for the position include, but are not limited to: Conduct shelter intakes as needed. Provide crisis intervention and counseling as needed. Help residents become acquainted with shelter and other residents and provide counseling to resident upon arrival. Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry area, shoveling, mopping, and take trash out). Enforce shelter rules and guidelines. Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area. Complete all required paperwork and maintain client records. Qualifications Associate's degree plus 1 - 3 years of experience in human services; Experience working in residential setting; Familiarity with issues of domestic violence; Experience with survivors of gender-based violence and exploitation; Experience addressing the impacts of decisions and actions on multiple communities; Understanding of both interpersonal and structural racism and bias; Ability to represent agency from a management perspective in an active union environment; Excellent written and organizational skills including computer skills; Must be able to be covered by the agency's insurance policy; and Physical Requirements Must be able to lift 40 lbs. This position is covered under the CBA (union) and is subject to union dues. INTRODUCTORY PERIOD All employment at the YWCA begins with a 150-day Introductory Period.

JOB TITLE: Family Service Worker PROGRAM/DEPT: Early Childhood Division REPORTS TO: Education and Family Services Manager GRADE/CLASSIFICATION: Regular Full Time FLSA: Non-exempt Description: To establish partnerships with families and support them in the identification and attainment of their family and individual goals and objectives; to partner with teaching staff and other components areas in engaging families in the life of the Head Start/School Readiness Program and to monitor service quality to children and families. Primary Duties and Responsibilities (others may be assigned based upon program needs): Establish positive and continuous relationships with families and develop strength-based assessments that describe their goals, strengths, resources and support network. Serve families representing different cultures using a culturally competent and flexible approach. Promote children's health development and interactive learning at home. Engage parents in volunteering, community service and other ways of contributing to program activities and services. Research and maintain up to date information on community resources. Match family needs with community resources in collaboration with area specialists as necessary. Advocate for families and support them in advocating for themselves. Assist with transitions to other programs, communities and schools. Assist parents with transportation needs through a variety of strategies. Provide appropriate and timely referrals to community resources. Coach, consult and educate parents. Assess crisis situations and ensure safety of all parties involved. Function as a mandated reporter on behalf of children about whom there is the suspicion of abuse or neglect. Facilitate all Quality Service Review meetings (QSR's) with teaching staff for the purpose of mutually sharing relevant home and school information toward the goal of quality, timely service provision to all children and families in the program. Participate in case management to promote service integration. Contact parents via home visits, phone calls, group activities or site visits, as needed, to promote partnership and to provide for regular communications. Conduct timely follow-up with authorities, other agencies and with families, when appropriate, to determine child and/or family status as an avenue to individualizing services from the program. Work with program managers of health, mental health and disabilities, and child development in order to follow-up and ensure holistic service delivery. Promote and support parent involvement and leadership throughout the program. Provide assistance in coordinating and facilitating parent meetings and activities. Participate in conducting outreach, recruitment and enrollment of children and families. Monitor and report children's classroom attendance and make follow-up phone calls or home visits after three absences. Participate in pre-service and in-service training days, as well as other workshops deemed necessary by the Administration. Provide assistance to the Disabilities & Mental health Manager or the Health & Nutrition Manager in the monitoring of files, managing enrollment applications, and mentoring staff, particularly new staff as required. Perform other duties as assigned. Minimum Requirements: An Associate's Degree in Social Service, Human/Family Services or a related field; prefer a minimum of 3 years working with families. Family Service Credential a plus. Skills: Knowledge of theories and practice of social work, counseling or human services. Must possess personal qualities necessary to relate to parents and staff. Must have excellent written and verbal communication skills. Must have strong documentation skills. Physical Requirements: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard Ability to kneel, stoop, bend, and sit on the floor. Ability to lift up to fifty (50) pounds. Language Requirements: Ability to read, write and speak English, bilingual a plus When duties and responsibilities change, the job description will be reviewe d and changed based upon changes to program or organization's priorities. HRA of New Britain, Inc. is an Affirmative Action/Equal Opportunity Employer, including Disabilities/Vets.

About Roca Roca is a fast-paced, data-driven, and relentless organization that serves nearly 2,000 high-risk young people every year. Founded just outside of Boston in 1988, Roca operates a nationally acclaimed Intervention Model with five sites in Massachusetts and one in Baltimore, Maryland, and Hartford, CT. Roca's mission is to relentlessly disrupt violence by engaging young people, police, and systems to heal trauma, find hope, and drive change. Over 37 years, Roca has learned that to impact urban violence, we must work directly with the young people and systems at the center of it. Roca's Intervention Model engages young people at the center of urban violence in an intensive four-year program to address trauma, teach life-saving cognitive-behavioral skills, and break the cycle of incarceration and poverty that traditional youth programs alone can't break. And, because it takes all of us, Roca also helps institutions like police and state agencies change the way they work with young people who are traumatized and living at the intersection of gangs, drugs, poverty, violence, immigration challenges, and involvement with multiple public systems. Position Overview The Youth Worker will report to the Assistant Director. The Youth Worker will have the primary responsibility of engaging 25 very high risk young adults through relationships and programming as well as working with community partners (police, probation officers, community members) within the communities Roca is serving. The successful Youth Worker will work closely with team members, supervisors, and others within the organization to ensure that each young person is driving to outcomes of economic independence and living out of harm's way. We strive to meet the following outcomes: No Re-Incarcerations and Retained Employment. General Responsibilities Facilitate, apply, practice, and demonstrate Cognitive Behavioral Theory (CBT) using Roca's Intervention Model. Consistently exercise and application of Cognitive Behavioral Theory (CBT) informally, formally and virtually. Assist and role model in the process of obtaining and sustaining employment through job search and overall workforce professionalism. Engage with other aspects of work, such as but not limited to, court engagement, work behind the wall, peacemaking circles, work with the community, productive and professional participation in meetings, etc. Continually learn, demonstrate, practice and improve skills related to Roca's intervention model. Ensure accurate and timely entry of case notes into ETO (Efforts to Outcome system) daily. Act as a Crew Supervisor and manage a work crew, when needed. Analyze and interpret ETO data as it relates to young people and understanding how data relates to a young person's progress. Ability to adapt outreach efforts in accordance of data collected in ETO. Other duties as assigned. Specific Job Responsibilities Maintain a caseload of young people and build transformation relationships in alignment with Roca's intervention model. Demonstrate the ability to provide additional types of educational/vocational/life skills programming, in person and virtually, e.g. educational classes, ServSafe, upgraded workforce professional skills, parenting, healthy habits, driver's education, and/or the ability to help with job placement. Strategically plan workweek schedules- including outreach lists for contact, programming needs, identifying if YP is in need of additional assistance and CBT coaching and constructive use of Track Books. Qualifications The very nature of Roca's work requires an individual of great commitment and energy to the mission. Roca seeks a highly driven individual who is in alignment with the culture and values of Roca. In addition, the ideal candidate for this position will be a trustworthy decision-maker. He/she will have a sense of humor, feel passionate and committed to direct work with high risk youth, and demonstrate interest in coaching and supporting coworkers. Roca expects candidates to have the following skills: BA preferred/Equivalent experience accepted--Minimum of three years of direct service work with high risk young people. Understanding and experience working with street involved high risk young people. Capacity for creative problem-solving, conflict resolution, violence prevention. Strong written and oral communication skills. Capacity to think and act intentionally and strategically to help young people change behaviors. Creative problem solving and thinking. Excellent at organizing, managing and completing multiple complex projects and tasks simultaneously with thoroughness, accuracy, timeliness and good humor. Self-motivation, initiative, sound judgment, and commitment to ongoing learning are essential. Ability to work as a part of a team. Requirements for the position: Ability to travel around the service area. Computer Literacy Valid state issued driver's license. Criminal background and current driving record check. Willingness and ability to work outside of normal business hours, and Holidays and/or weekends as needed. Ability to work with diverse cultures. Strong attendance and high energy. Bilingual preferred but not required Physical Demands: The physical demands that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel objects, and talk and hear. - The employee is frequently required to push, pull, stock, and must lift and/or move up to 50 pounds. Work can be repetitive in nature.- Specific vision abilities required by this job include depth perception, peripheral vision, the ability to distinguish basic colors and the ability to adjust vision to bring objects into focus. It may be necessary to wear some protective clothing and/or equipment such as rain and snow gear, boots, goggles, hard hat, full face shield, respirator, ear plugs/muffs and gloves. Work requires physical exertion such as long periods of standing, walking over rough, uneven surfaces, and recurring bending, climbing, crawling, crouching, stooping, and reaching, and occasional lifting or moderately heavy items. Work requires average physical agility and dexterity. Work Environment: The work environment an employee is exposed to while performing the essential functions of this job. The position can work in outdoor and indoor environments. - The noise level is typically moderate. - The incumbent is frequently exposed to all outdoor weather conditions.