Member Experience Advocate - Universal - Birmingham East Region| Full-Time
Avadian Credit Union 3.6
Advocate job in Birmingham, AL
We are looking for energetic, driven, service-oriented individual to fill our Member Experience Advocate - Universal (travel) position at various Birmingham Area branches including Colonnade, Greystone, Chelsea, Gardendale and Homewood. In this role, the Member Experience Advocate - Universal will serve as a full-service liaison between the members and the Credit Union. The Member Experience Advocate - Universal will provide needs based solutions to members, perform transactions, open accounts, resolve issues, originate loans, and manage the lobby. In this role, the Member Experience Advocate - Universal will be offering members a personal experience from the moment they enter the branch, to the moment they leave.
As if working with a fun team of highly talented professionals isn't enough, we also offer competitive salaries and a comprehensive benefits program. We don't want to brag or anything, but it's pretty top notch.
Functions and Responsibilities:
Responsible for rotating branch duties, including paying and receiving functions.
Responsible for accurately processing and adhering to Avadian's Operations and Protocols.
Cultivate member relationships and use retail strategies along with Avadian's Preferred Way of Selling to develop sales leads and provide needs based solutions to members from Avadian's full range of financial products and services.
Adhere to action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities.
Explain consumer, mortgage, and business loan products to members, profile members' needs, and recommend loan options.
Support the branch member retention and relationship expansion through regular contact with existing and potential members.
Maintain a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures.
Maintain a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports.
Request, evaluate, and interpret credit information from Credit Bureau reports to ensure compliance with Avadian guidelines and federal regulations.
Explain reasons for denials and explore options for members when accounts are denied.
Possess a good understanding of the consumer loan process, guidelines, and a complete understanding of IRA's.
Balance the branch vault, CDM, and ITC, as necessary.
Fill in at other branches as needed.
Prompt and regular attendance is required.
Perform other duties as assigned.
Requirements
Experience Required:
One to three years of retail banking experience.
Sales quota experience or sales management experience.
Education:
A high school diploma or GED.
Other Requirements:
Must be comfortable providing needs based solutions to members.
Must have a competitive nature and be goal driven.
Must have the ability to work in a fast paced environment.
Must have the ability to use online computer systems, organize transactions and accurately manage large sums of money.
Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism.
Position will require employee to work on Saturdays from 8:45 a.m. until 12:30 p.m.
Willingness to travel between described locations is required.
Bilingual in Spanish a plus
Rate: $21 per hour + Comprehensive Benefits Package
Please note - submitting a resume does not guarantee any future action by Avadian Credit Union.
Avadian Credit Union is an Equal Opportunity Employer.
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Avadian Credit Union - Central Alabama Branches Jobs
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$21 hourly 3d ago
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Student Worker - Food Service or Catering - University of Alabama - Retail
Aramark Corp 4.3
Advocate job in Tuscaloosa, AL
Your career starts here! Take advantage of our operations on your campus by kickstarting your future with our passionate teams and dedicated leaders who are ready to get you to where you want to go.
As a Student Food Services / Catering Worker, not only will you play an important part in helping us prep food and follow safety guidelines, but you'll master customer service and social skills! Prior experience isn't the most important thing - we're looking for students who are ready to be trailblazers with Aramark. Pursue what matters and apply to join our team today.
Essential functions and responsibilities of the position may vary by location based on client requirements and business needs.
Job Responsibilities
Prepares and builds food items according to standardized recipes and directions
Properly stores food in accordance with standards
Sets up workstations including prep tables, service counters, hot wells, steam tables, etc.
Breaks down, cleans, and sanitizes workstations
Serves food to customers while ensuring guest satisfaction and anticipating the customers' needs
Replenishes food items and ensure product is stocked to appropriate levels
Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.
Adheres to Aramark safety policies and procedures including food safety and sanitation
Ensures security of company assets
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Previous food service experience preferred
Must have or acquire food safety certification
Demonstrates guest service skills
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Tuscaloosa
$18k-24k yearly est. 4d ago
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1787)
Target 4.5
Advocate job in Tuscaloosa, AL
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT ON DEMAND
You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.
As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our my Time mobile scheduling app) that work best with your schedule.
When you choose to pick up a shift, reliable and prompt attendance is necessary.
We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated.
Your communication and ability to work when our business demands it most are critical to your success in this role.
Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the my Time mobile scheduling app is where you can pick up the shifts you desire to work.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
* Communicating and interacting with guests to build an inclusive guest experience
* Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
* Adapting to different guest interactions and situations
* Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
* Thank guests and let them know we're happy they chose to shop at Target.
* Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
* Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
* Make the guest aware of current and upcoming brand launches, store activities and events.
* Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.
* Understand and show guests how to use Wallet and the other features and offerings within the Target App.
* Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target's policies and procedures.
* Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target's policies and procedures.
* Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
* Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).
* Stock supplies during store open hours while being available for the guest.
* Demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* Support Cash Office processes as needed, including management of cash systems.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
* Communicating effectively, including using positive language and attentive to guests needs
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
* Welcoming and helpful attitude toward guests and other team members
* Attention to detail while multi-tasking
* Willing to educate guests and engage around products and services
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Work both independently and with a team
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle cash register operations, cash transactions, and support cash office operations as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
* Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs
* Active engagement by picking up and working shifts as well as responding to our attempts at contact. You must work at least one shift within 5 months or you will be administratively terminated.
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
$15 hourly Auto-Apply 60d+ ago
Medicare Member Advocate I
Viva Health 3.9
Advocate job in Birmingham, AL
Why VIVA HEALTH? VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys.
VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare.
Benefits
* Hourly pay starting at $17.00 and up
* Strong incentive plan with an average of $7000/year (start earning as quickly as your 3rd month!)
* Comprehensive Health, Vision, and Dental Coverage
* 401(k) Savings Plan with company match and immediate vesting
* Paid Time Off (PTO)
* 9 Paid Holidays annually plus a Floating Holiday to use as you choose
* Tuition Assistance
* Flexible Spending Accounts
* Healthcare Reimbursement Account
* Paid Parental Leave
* Community Service Time Off
* Life Insurance and Disability Coverage
* Employee Wellness Program
* Training and Development Programs to develop new skills and reach career goals
* Employee Assistance Program
See more about the benefits of working at Viva Health - *******************************************
Job Description
The Medicare Member Advocate I will assist members with questions and issues related to their coverage with VIVA MEDICARE - primarily via telephone in a call center environment. This position will work with a team of other Medicare Member Advocates to meet the overall department objectives to enhance the customer experience. This position has work-from-home opportunities but requires occasional on-site work.
Key Responsibilities
* Answer the minimum number of calls for a full eight-hour day as outlined in the Minimum Production and Quality Standards.
* Receive and respond professionally and courteously to all member inquiries regarding eligibility, claims, general coverage questions, Primary Care Physician (PCP), address changes, provider network, and any questions or concerns about their health and prescription drug benefits with VIVA Medicare.
* Document and forward grievances and Part D exception requests to the Appeals & Grievances department according to established policies and procedures.
* Create accurate and timely member documentation concerning all phone calls taken according to departmental operating guidelines.
* Ability to work evening and weekend shifts as needed.
REQUIRED:
* High school diploma or GED
* One year of experience in a call center
* Excellent oral and written communication skills
* Effective listening and reading comprehension skills
* Above-average data entry skills
* Knowledge of standard office practices and procedures, including the operation of office equipment, including personal computers and word processing, spreadsheets, and presentation programs
* Proper written and spoken English skills including spelling, punctuation, and grammar; basic business arithmetic
* Ability to work with minimal supervision
* Ability to work under pressure from deadlines and goals
* Ability to complete all company-required, job-specific, and departmental training
PREFERRED:
* Some college
* Experience in health or insurance-related call center
* Experience working with the elderly population
* Working knowledge of Medicare, medical terminology, and HIPAA guidelines
$17 hourly 17d ago
Case Advocate
Faith Chapel Christian Center
Advocate job in Birmingham, AL
The Case Advocate is a vital member of the Homes for All team, dedicated to empowering those experiencing homelessness within our micro-shelter community to achieve stable, independent housing. This role involves direct, compassionate engagement with residents, providing essential case management support, working with residents to keep the shared community clean, assisting with move-ins and move-outs, and facilitating connections to critical community resources. The Case Advocate works collaboratively within a supportive team to foster a dignified and effective service environment.
DUTIES AND RESPONSIBILITIES:
Provide respectful and empathetic engagement to adults with histories of chronic homelessness, substance use, and mental illness. Develop strong, trusting relationships to facilitate progress towards stable, independent housing.
Offer direct assistance with gathering essential documentation, increasing income, employment linkage, and accessing necessary primary healthcare, mental healthcare, and substance use support services as directed by supervisor.
Serve as a primary resource for residents regarding micro-shelter availability, community referrals, and general service inquiries, responding to inquiries in person, via telephone, and email as directed by supervisor.
Utilize advanced, evidence-based interventions including harm reduction strategies, motivational interviewing, and non-violent crisis intervention techniques tailored for vulnerable populations.
Prepare case reports, accurately document all client interactions, and maintain comprehensive case records via the Homeless Management Information System (HMIS).
Collaborate effectively with peer workers, administrative support, and other team members to create a supportive and effective environment for service delivery to individuals from diverse socio-economic backgrounds.
Engage effectively and build rapport with individuals from diverse backgrounds, including those considered hard-to-reach.
Provide respectful, compassionate, and non-judgmental support to individuals in distress.
Collaborate effectively with team members and external service providers.
Prepare accurate, comprehensive case reports and maintain meticulous client records.
Work independently and manage a caseload effectively.
KNOWLEDGE, SKILLS AND ABILITIES:
High School Diploma or equivalent required. A minimum of two (2) years of experience performing direct client service in the community and human services field is preferred.
Demonstrated experience working with vulnerable populations, particularly those experiencing homelessness, mental illness, and/or substance use challenges.
May require a valid driver's license at the time of appointment.
Proficiency in operating computer software programs utilized by the program, including HMIS.
PHYSICAL REQUIREMENTS:
Ability to maintain an on-site presence, including standing and walking for extended periods in a community setting that includes both indoor and outdoor areas.
Ability to bend, kneel, and perform light cleaning and maintenance tasks.
Ability to lift and move items weighing up to 25 pounds.
Ability to respond calmly and promptly to emergencies.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Faith Chapel Cares LLC is a part of the ministry of Faith Chapel Christian Center. Applicants for this position are expected to support and uphold the vision, values, and beliefs of Faith Chapel Christian Center in their work environment and lifestyle.
$26k-41k yearly est. Auto-Apply 10d ago
Part Time Independent Living Program Family Child Specialist
Gateway 4.6
Advocate job in Birmingham, AL
Gateway seeks a skilled, organized, energetic, customer service-oriented and committed professional for a position as a Part-Time Family and Child Specialist in our Independent Living Program in the Birmingham area. Gateway's Independent Living Program is committed to helping teens in foster care launch into adulthood while becoming strong, connected and contributing members of our communities.
The Independent Living Program ensures that Gateway continues to exceed national statistics helping foster youth graduate from high school, get jobs and become strong young adults through teaching and coaching of ILP skills.
This is an hourly paid position for approximately 20 hours per week.
Qualifications
Bachelor's degree in social work, human services or related field. Licensure at highest level preferred. Proficient with Electronic Health Record, email, and Microsoft Office. Ability to work a flexible schedule including evenings and weekends when needed.. Reliable transportation with the ability to work with clients in Birmingham, Tuscaloosa, and periodically in Huntsville as needed. Driving record and insurance as required by Gateway's insurer.
Gateway offers a competitive salary, mileage reimbursement at the maximum Federal rate, 401(k) match, excellent supervision and skills training, and seeks to promote from within. Gateway hires the best people, because the children and families we serve deserve nothing less. Our team is a hardworking, ethical, diverse and courageous workforce of champions. We are game changers, leaders and innovators, dedicated to building strong families and stronger communities. Each team member is an exemplary professional and role model, working at the highest levels of quality, integrity, cultural competence, safety and enthusiasm. Our unique strengths combine in Gateway's collaborative environment to produce world-class outcomes for those we serve.
$35k-42k yearly est. 12d ago
Be Home Every Day!!!! Local!!!
SNL Distribution Services 4.0
Advocate job in Hoover, AL
BUILD YOUR RETIREMENT FUTURE AT SNL!! SNL Distribution Services Corporation has openings for experienced LOCAL Tractor Trailer Drivers in the YOUR AREA. Our drivers are HOME EVERY DAY and earn up to $1300 per week! We Own it!! SNL is an EMPLOYEE-OWNED company. That means at SNL you're not a number, you're a valued owner and shareholder! SNL shareholders earn stock in the company by simply doing their job and building a lifetime career with us. The stock is paid out at retirement and coupled with SNL's 401K, provides our shareholders with an outstanding retirement income!
SNL provides company subsidized Health, Dental and Vision Insurance, 6 paid Holidays, Paid Vacation (5-15 days, based on service), Quarterly Safety Bonus, 401K with company match, Life Insurance, Short Term Disability Insurance, and a job with long term security. In addition, most of our openings allow the Driver to be home daily.
Consider the opportunity to…….
• Be Home Every Day
• Earn Great Pay
• Receive Generous Benefits
• Earn Fantastic Retirement
Ask yourself…….Shouldn't YOU be an SNL shareholder?
Applicants should be 21 years old with 1 year driving experience. A stable driving record along with a Class “A” license required.
$1.3k weekly 60d+ ago
Bilingual Social Services Assistant
Cahaba Medical Care Foundation 3.0
Advocate job in Birmingham, AL
Job Description Last Updated on September 28, 2023
Social Services Assistant
Reports to Social Services Coordinator
Background: Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Alabama. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care.
Purpose: As a social services assistant, you provide vital support to social workers and other mental health professionals in offering services to the community that they desperately need. You may deal with rehabilitation, psychology, and social work needs as you provide support for families and client services to the community. Your goal is to aid social workers in offering the benefits or community services that are most applicable and helpful to them. As a social services assistant, you have the opportunity to change lives by providing aid many don't even realize is available to them. Your goal is to identify needs and determine the best ways to overcome them with the services available to the citizens of the community.
Key Responsibilities:
Keep accurate, updated, and organized records after every patient visit to ensure that there are no undocumented breaks between treatments or visits
Answer questions about benefits available to individuals or refer them to the correct organization to get help
Discuss benefits like child care, food stamps, housekeeping, sanitation, and money management to determine needs versus wants
Review and submit reports requested by the Social Services Coordinator or Case Managers
Interview family members or individuals to obtain a complete family history to more closely determine which services are appropriate and needed
Assist with sliding fee applications
Assist with patient assistant applications
Assist with clerical needs, as requested.
Complete transportation and home visits, as requested
Regular and punctual attendance in the office during business hours
Requirements:
High school diploma or GED
Knowledge about any of the following areas of social services: marriage, speech, sociology, personal health, human biology or casework methods
Excellent organizational, interpersonal, and communication skills
High level of flexibility and willingness to help with the daily tasks
Preferred:
Experience in some type of customer service role
$25k-32k yearly est. Auto-Apply 9d ago
Local home daily
10-4 Truck Recruiting
Advocate job in Birmingham, AL
1400.00-1600.00 WEEKLY Top performers make more
1500.00 Sign on bonus
PER DIEM-300.00 EACH WEEK UNTAXED
Regional - HOME EVERY WEEKEND
2000-2500 Miles per week
Weekly Pay via Direct Deposit
NO FORCED DISPATCH
Great Benefits
Great pay!
REQUIREMENTS:
Must be at least 22 Years of age
At least 1 year OTR (3 states) and 6 months of it being flatbed within the past 5 years
Driver must have experience with pipe and steel and must have experience with straps, tarps, chains, and binders
No Sap drivers
No more than 3 MV's in the last 3 years
No suspensions for MV in the last 4 year
No DOT preventable accidents in the last 3 years
No more than 1 at fault accidents in the last 3 years
No more than 1 major moving violation in the last 3 years (MVR and PSP combined)
No more than 5 jobs in the 3 years. (Negotiable)
No Safety terminations in the last year
Background Friendly-No pending charges
Urine test only
No DUI/DWI in the last 3 years
BENEFITS:
401(k)
Dental insurance
Health insurance
Paid toll fees
Paid training
Referral program
Vision insurance
Free rider program
Language:
English (Required)
License/Certification:
CDL A (Required)
SUBMIT RESUME TODAY FOR MORE DETAILS
$24k-35k yearly est. Auto-Apply 60d+ ago
Social Services Assistant
TLC Nursing Center 3.4
Advocate job in Oneonta, AL
Join Our Compassionate Team at TLC Nursing Center as a Social Services Assistant!
Located at 212 Ellen Street, Oneonta, AL 35121, TLC Nursing Center is a 101-bed facility dedicated to providing exceptional care and support to our residents. We are seeking a Social Services Assistant to help address the psychosocial needs of our residents and their families.
As a Social Services Assistant, you will play a vital role in providing emotional support, advocacy, and resources to residents and families.
Responsibilities:
Assist the Social Services Director in conducting psychosocial assessments of residents upon admission and throughout their stay.
Provide emotional support and counseling to residents and families to address issues related to adjustment, coping, and grief.
Help residents access community resources and services, including financial assistance, housing options, and social support programs.
Coordinate family meetings, support groups, and educational sessions to facilitate communication and address concerns effectively.
Collaborate with interdisciplinary team members, including nurses, therapists, and administrators, to develop and implement care plans that address residents' psychosocial needs.
Document resident interactions, assessments, and interventions in compliance with facility policies and regulatory requirements.
Participate in interdisciplinary care conferences to review resident progress, set goals, and address psychosocial issues impacting care.
Support residents in maintaining connections with social networks, including friends, family, and community organizations.
Provide assistance and advocacy for residents in resolving conflicts, accessing services, and upholding their rights and preferences.
Benefits:
TLC Nursing Center offers a comprehensive benefits package, including:
Competitive salary.
Health, dental, and vision insurance.
Retirement savings plan with employer match.
Paid time off.
If you are a compassionate individual with a background in social services and a commitment to enhancing the quality of life for seniors, we invite you to apply for the Social Services Assistant position at TLC Nursing Center.
Join us in our mission to create a supportive and caring environment where residents thrive and maintain their dignity and independence.
Apply today to become part of our dedicated team committed to making a positive impact on the lives of our residents and their families!
Background Checks:
As part of our employment process, all candidates may be subject to a background check. This check may include, but is not limited to, criminal history, employment verification, education verification, and reference checks. The information obtained through these background checks will be used solely for the purpose of evaluating your suitability for employment with TLC Nursing Center. Any discrepancies or false information provided by the candidate may result in disqualification from consideration for employment or termination if already employed. By applying for employment, you consent to the background check process as outlined above.
Drug Screening:
TLC Nursing Center is committed to maintaining a drug-free workplace. As such, all candidates who receive a conditional offer of employment may be required to undergo drug screening. Drug screening may include testing for illegal substances as well as certain prescription medications that may impair job performance or safety. Refusal to undergo drug screening or testing positive for prohibited substances may result in the withdrawal of a job offer or disciplinary action, up to and including termination of employment. By applying for employment, you consent to the drug screening process as outlined above.
Notice of Nondiscrimination:
TLC Nursing Center does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits of any of its activities or in employment, whether carried out directly by TLC Nursing Center or through a contractor or any other entity with whom it arranges to carry out its programs and activities.
This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (45 C.F.R. Part 80), Section 504 of the Rehabilitation Act of 1973, as amended (45 C.F.R. Part 84), and the Age Discrimination Act of 1975, as amended (45 C.F.R. Part 91).
Confidentiality:
All information obtained through the background check and drug screening process will be kept confidential and used solely for the purpose of evaluating your qualifications for employment with TLC Nursing Center.
Legal Compliance:
Please note that the background check and drug screening policies may be subject to additional requirements or variations based on local, state, or federal laws.
Please note: This disclaimer is for informational purposes only and does not constitute a contract of employment. Policies and procedures regarding background checks and drug screenings may vary by jurisdiction and are subject to change at the discretion of TLC Nursing Center.
$26k-33k yearly est. 49d ago
Medicare Member Advocate I
Viva Health 3.9
Advocate job in Birmingham, AL
Why VIVA HEALTH?
VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys.
VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare.
Benefits
Hourly pay starting at $17.00 and up
Strong incentive plan with an average of $7000/year (start earning as quickly as your 3rd month!)
Comprehensive Health, Vision, and Dental Coverage
401(k) Savings Plan with company match and immediate vesting
Paid Time Off (PTO)
9 Paid Holidays annually plus a Floating Holiday to use as you choose
Tuition Assistance
Flexible Spending Accounts
Healthcare Reimbursement Account
Paid Parental Leave
Community Service Time Off
Life Insurance and Disability Coverage
Employee Wellness Program
Training and Development Programs to develop new skills and reach career goals
Employee Assistance Program
See more about the benefits of working at Viva Health - *******************************************
Job Description
The Medicare Member Advocate I will assist members with questions and issues related to their coverage with VIVA MEDICARE - primarily via telephone in a call center environment. This position will work with a team of other Medicare Member Advocates to meet the overall department objectives to enhance the customer experience. This position has work-from-home opportunities but requires occasional on-site work.
Key Responsibilities
Answer the minimum number of calls for a full eight-hour day as outlined in the Minimum Production and Quality Standards.
Receive and respond professionally and courteously to all member inquiries regarding eligibility, claims, general coverage questions, Primary Care Physician (PCP), address changes, provider network, and any questions or concerns about their health and prescription drug benefits with VIVA Medicare.
Document and forward grievances and Part D exception requests to the Appeals & Grievances department according to established policies and procedures.
Create accurate and timely member documentation concerning all phone calls taken according to departmental operating guidelines.
Ability to work evening and weekend shifts as needed.
REQUIRED:
High school diploma or GED
One year of experience in a call center
Excellent oral and written communication skills
Effective listening and reading comprehension skills
Above-average data entry skills
Knowledge of standard office practices and procedures, including the operation of office equipment, including personal computers and word processing, spreadsheets, and presentation programs
Proper written and spoken English skills including spelling, punctuation, and grammar; basic business arithmetic
Ability to work with minimal supervision
Ability to work under pressure from deadlines and goals
Ability to complete all company-required, job-specific, and departmental training
PREFERRED:
Some college
Experience in health or insurance-related call center
Experience working with the elderly population
Working knowledge of Medicare, medical terminology, and HIPAA guidelines
$17 hourly 17d ago
Member Experience Advocate - Universal - Birmingham East Region| Full-Time
Avadian Credit Union 3.6
Advocate job in Birmingham, AL
Full-time Description
We are looking for energetic, driven, service-oriented individual to fill our Member Experience Advocate - Universal (travel) position at various Birmingham Area branches including Colonnade, Greystone, Chelsea, Gardendale and Homewood. In this role, the Member Experience Advocate - Universal will serve as a full-service liaison between the members and the Credit Union. The Member Experience Advocate - Universal will provide needs based solutions to members, perform transactions, open accounts, resolve issues, originate loans, and manage the lobby. In this role, the Member Experience Advocate - Universal will be offering members a personal experience from the moment they enter the branch, to the moment they leave.
As if working with a fun team of highly talented professionals isn't enough, we also offer competitive salaries and a comprehensive benefits program. We don't want to brag or anything, but it's pretty top notch.
Functions and Responsibilities:
Responsible for rotating branch duties, including paying and receiving functions.
Responsible for accurately processing and adhering to Avadian's Operations and Protocols.
Cultivate member relationships and use retail strategies along with Avadian's Preferred Way of Selling to develop sales leads and provide needs based solutions to members from Avadian's full range of financial products and services.
Adhere to action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities.
Explain consumer, mortgage, and business loan products to members, profile members' needs, and recommend loan options.
Support the branch member retention and relationship expansion through regular contact with existing and potential members.
Maintain a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures.
Maintain a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports.
Request, evaluate, and interpret credit information from Credit Bureau reports to ensure compliance with Avadian guidelines and federal regulations.
Explain reasons for denials and explore options for members when accounts are denied.
Possess a good understanding of the consumer loan process, guidelines, and a complete understanding of IRA's.
Balance the branch vault, CDM, and ITC, as necessary.
Fill in at other branches as needed.
Prompt and regular attendance is required.
Perform other duties as assigned.
Requirements
Experience Required:
One to three years of retail banking experience.
Sales quota experience or sales management experience.
Education:
A high school diploma or GED.
Other Requirements:
Must be comfortable providing needs based solutions to members.
Must have a competitive nature and be goal driven.
Must have the ability to work in a fast paced environment.
Must have the ability to use online computer systems, organize transactions and accurately manage large sums of money.
Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism.
Position will require employee to work on Saturdays from 8:45 a.m. until 12:30 p.m.
Willingness to travel between described locations is required.
Bilingual in Spanish a plus
Rate: $21 per hour + Comprehensive Benefits Package
Please note - submitting a resume does not guarantee any future action by Avadian Credit Union.
Avadian Credit Union is an Equal Opportunity Employer.
$21 hourly 16d ago
Peer Advocate
Faith Chapel Christian Center
Advocate job in Birmingham, AL
The Peer Advocate provides on-site support to ensure a safe, clean, and peaceful environment within the micro-shelter community. This role maintains a consistent presence in the village, supports residents during move-in and move-out, monitors site activity, and helps enforce community guidelines. The Peer Advocate assists with light maintenance and janitorial duties, responds to resident needs and emergencies, and collaborates closely with the Lead Advocate to promote resident well-being, safety, and smooth day-to-day operations.
DUTIES AND RESPONSIBILITIES:
Foster a safe, clean and peaceful environment in the Homes4All Micro-shelter community.
Assist Residents in completing move-in and move-out paperwork. Monitor Residents entering and exiting the village. Maintain logs and complete incident reports.
Provide an on-site presence in the community, provide assistance to the Residents, enforce rules and guest policy.
Monitor activities, safety, security, and cleanliness in the village. Serve on team providing 24/7 staffing. Monitoring the people as they enter and exit the site. The purpose is to assist with deterring theft, violence, vandalism, illegal activities or infractions of rules and code of conduct.
Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the community.
Prepare vacant units including light maintenance, cleaning, and coordinating with Lead Advocate to ensure proper turnover.
Respond to Residents questions in a polite and comforting manner.
Provide info and feedback to Lead Advocate on on-going operations and the welfare of Residents.
Respond to emergencies, being on-call with cell phone and performing grounds checks. Call 911 in case of emergencies such as fire or injuries. Alert Homes4All staff and management of incidents, safety concerns and other related issues.
Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Proven ability to work with minimal supervision.
One year maintenance, customer service and/or management experience.
Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health and class issues, and a demonstrated commitment to low-income housing and ending homelessness.
Experience working with low-income people.
Excellent problem solving and conflict resolution skills.
Excellent communication skills.
Must pass criminal background checks and drug screening test.
PHYSICAL REQUIREMENTS:
Ability to maintain an on-site presence, including standing and walking for extended periods in a community setting that includes both indoor and outdoor areas.
Ability to bend, kneel, and perform light cleaning and maintenance tasks.
Ability to lift and move items weighing up to 25 pounds.
Ability to respond calmly and promptly to emergencies.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Faith Chapel Cares LLC is a part of the ministry of Faith Chapel Christian Center. Applicants for this position are expected to support and uphold the vision, values, and beliefs of Faith Chapel Christian Center in their work environment and lifestyle.
$26k-41k yearly est. Auto-Apply 10d ago
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2276)
Target 4.5
Advocate job in Alabaster, AL
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT ON DEMAND
You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.
As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our my Time mobile scheduling app) that work best with your schedule.
When you choose to pick up a shift, reliable and prompt attendance is necessary.
We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated.
Your communication and ability to work when our business demands it most are critical to your success in this role.
Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the my Time mobile scheduling app is where you can pick up the shifts you desire to work.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
* Communicating and interacting with guests to build an inclusive guest experience
* Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
* Adapting to different guest interactions and situations
* Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
* Thank guests and let them know we're happy they chose to shop at Target.
* Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
* Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
* Make the guest aware of current and upcoming brand launches, store activities and events.
* Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.
* Understand and show guests how to use Wallet and the other features and offerings within the Target App.
* Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target's policies and procedures.
* Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target's policies and procedures.
* Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
* Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).
* Stock supplies during store open hours while being available for the guest.
* Demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* Support Cash Office processes as needed, including management of cash systems.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
* Communicating effectively, including using positive language and attentive to guests needs
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
* Welcoming and helpful attitude toward guests and other team members
* Attention to detail while multi-tasking
* Willing to educate guests and engage around products and services
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Work both independently and with a team
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle cash register operations, cash transactions, and support cash office operations as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
* Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs
* Active engagement by picking up and working shifts as well as responding to our attempts at contact. You must work at least one shift within 5 months or you will be administratively terminated.
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
$15 hourly Auto-Apply 60d+ ago
Intensive In-Home Services Family & Child Specialist
Gateway 4.6
Advocate job in Tuscaloosa, AL
Gateway seeks a skilled, organized, energetic, customer service-oriented and committed professionals for positions as Family and Child Specialists in our Intensive In-Home Services program Jefferson/Shelby Counties. These positions offer rewarding opportunities to be game changers for children and families, in a supportive learning environment that helps our staff develop their skills and abilities to the highest levels.
The mission of the Family and Child Specialist in Gateway's Intensive In-Home Services program is to provide intensive in-home skill-based education and therapy services to at risk families. The goal is to protect children while safely keeping families together. Therapy and services are provided in family homes, utilizing a highly successful teaching and coaching curriculum and evidence-based, trauma informed interventions. Gateway is Alabama's leading provider of IIHS since we began this service in 1995.
Qualifications
Bachelor's degree in social work, psychology or a related field. One year of experience in child welfare preferred. Good written and verbal skills. Skilled with engaging families and building on their strengths to successfully and safely care for their children. Proficient with Electronic Health Record, email, and Microsoft Office. Ability to work a flexible schedule. Reliable transportation, ability to deliver in-home services and therapy in assigned county, and driving record and insurance as required by Gateway's insurer.
Gateway offers a competitive salary, mileage reimbursement at the maximum Federal rate, generous leave time, comprehensive health insurance, 401(k) match, excellent supervision and skills training, and seeks to promote from within. Gateway hires the best people, because the children and families we serve deserve nothing less. Our team is a hardworking, ethical, diverse and courageous workforce of champions. We are game changers, leaders and innovators, dedicated to building strong families and stronger communities. Each team member is an exemplary professional and role model, working at the highest levels of quality, integrity, cultural competence, safety and enthusiasm. Our unique strengths combine in Gateway's collaborative environment to produce world-class outcomes for those we serve.
$32k-40k yearly est. 8d ago
Bilingual Social Services Assistant
Cahaba Medical Care 3.0
Advocate job in Birmingham, AL
Job Description Last Updated on September 28, 2023 Social Services Assistant Reports to Social Services Coordinator Background: Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Alabama. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care.
Purpose: As a social services assistant, you provide vital support to social workers and other mental health professionals in offering services to the community that they desperately need. You may deal with rehabilitation, psychology, and social work needs as you provide support for families and client services to the community. Your goal is to aid social workers in offering the benefits or community services that are most applicable and helpful to them. As a social services assistant, you have the opportunity to change lives by providing aid many don't even realize is available to them. Your goal is to identify needs and determine the best ways to overcome them with the services available to the citizens of the community.
Key Responsibilities:
* Keep accurate, updated, and organized records after every patient visit to ensure that there are no undocumented breaks between treatments or visits
* Answer questions about benefits available to individuals or refer them to the correct organization to get help
* Discuss benefits like child care, food stamps, housekeeping, sanitation, and money management to determine needs versus wants
* Review and submit reports requested by the Social Services Coordinator or Case Managers
* Interview family members or individuals to obtain a complete family history to more closely determine which services are appropriate and needed
* Assist with sliding fee applications
* Assist with patient assistant applications
* Assist with clerical needs, as requested.
* Complete transportation and home visits, as requested
* Regular and punctual attendance in the office during business hours
Requirements:
* High school diploma or GED
* Knowledge about any of the following areas of social services: marriage, speech, sociology, personal health, human biology or casework methods
* Excellent organizational, interpersonal, and communication skills
* High level of flexibility and willingness to help with the daily tasks
Preferred:
* Experience in some type of customer service role
$25k-32k yearly est. 7d ago
Social Services Assistant
TLC Nursing Center 3.4
Advocate job in Oneonta, AL
Job Description
Join Our Compassionate Team at TLC Nursing Center as a Social Services Assistant!
Located at 212 Ellen Street, Oneonta, AL 35121, TLC Nursing Center is a 101-bed facility dedicated to providing exceptional care and support to our residents. We are seeking a Social Services Assistant to help address the psychosocial needs of our residents and their families.
As a Social Services Assistant, you will play a vital role in providing emotional support, advocacy, and resources to residents and families.
Responsibilities:
Assist the Social Services Director in conducting psychosocial assessments of residents upon admission and throughout their stay.
Provide emotional support and counseling to residents and families to address issues related to adjustment, coping, and grief.
Help residents access community resources and services, including financial assistance, housing options, and social support programs.
Coordinate family meetings, support groups, and educational sessions to facilitate communication and address concerns effectively.
Collaborate with interdisciplinary team members, including nurses, therapists, and administrators, to develop and implement care plans that address residents' psychosocial needs.
Document resident interactions, assessments, and interventions in compliance with facility policies and regulatory requirements.
Participate in interdisciplinary care conferences to review resident progress, set goals, and address psychosocial issues impacting care.
Support residents in maintaining connections with social networks, including friends, family, and community organizations.
Provide assistance and advocacy for residents in resolving conflicts, accessing services, and upholding their rights and preferences.
Benefits:
TLC Nursing Center offers a comprehensive benefits package, including:
Competitive salary.
Health, dental, and vision insurance.
Retirement savings plan with employer match.
Paid time off.
If you are a compassionate individual with a background in social services and a commitment to enhancing the quality of life for seniors, we invite you to apply for the Social Services Assistant position at TLC Nursing Center.
Join us in our mission to create a supportive and caring environment where residents thrive and maintain their dignity and independence.
Apply today to become part of our dedicated team committed to making a positive impact on the lives of our residents and their families!
Background Checks:
As part of our employment process, all candidates may be subject to a background check. This check may include, but is not limited to, criminal history, employment verification, education verification, and reference checks. The information obtained through these background checks will be used solely for the purpose of evaluating your suitability for employment with TLC Nursing Center. Any discrepancies or false information provided by the candidate may result in disqualification from consideration for employment or termination if already employed. By applying for employment, you consent to the background check process as outlined above.
Drug Screening:
TLC Nursing Center is committed to maintaining a drug-free workplace. As such, all candidates who receive a conditional offer of employment may be required to undergo drug screening. Drug screening may include testing for illegal substances as well as certain prescription medications that may impair job performance or safety. Refusal to undergo drug screening or testing positive for prohibited substances may result in the withdrawal of a job offer or disciplinary action, up to and including termination of employment. By applying for employment, you consent to the drug screening process as outlined above.
Notice of Nondiscrimination:
TLC Nursing Center does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits of any of its activities or in employment, whether carried out directly by TLC Nursing Center or through a contractor or any other entity with whom it arranges to carry out its programs and activities.
This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (45 C.F.R. Part 80), Section 504 of the Rehabilitation Act of 1973, as amended (45 C.F.R. Part 84), and the Age Discrimination Act of 1975, as amended (45 C.F.R. Part 91).
Confidentiality:
All information obtained through the background check and drug screening process will be kept confidential and used solely for the purpose of evaluating your qualifications for employment with TLC Nursing Center.
Legal Compliance:
Please note that the background check and drug screening policies may be subject to additional requirements or variations based on local, state, or federal laws.
Please note: This disclaimer is for informational purposes only and does not constitute a contract of employment. Policies and procedures regarding background checks and drug screenings may vary by jurisdiction and are subject to change at the discretion of TLC Nursing Center.
$26k-33k yearly est. 21d ago
Member Experience Advocate - Universal - Birmingham West Region| Full-Time
Avadian Credit Union 3.6
Advocate job in Birmingham, AL
Full-time Description
We are looking for energetic, driven, service-oriented individual to fill our Member Experience Advocate - Universal (travel) position at various Birmingham Area branches including Hueytown, Hoover, Helena, Pelham and Vernon. In this role, the Member Experience Advocate - Universal will serve as a full-service liaison between the members and the Credit Union. The Member Experience Advocate - Universal will provide needs based solutions to members, perform transactions, open accounts, resolve issues, originate loans, and manage the lobby. In this role, the Member Experience Advocate - Universal will be offering members a personal experience from the moment they enter the branch, to the moment they leave.
As if working with a fun team of highly talented professionals isn't enough, we also offer competitive salaries and a comprehensive benefits program. We don't want to brag or anything, but it's pretty top notch.
Functions and Responsibilities:
Responsible for rotating branch duties, including paying and receiving functions.
Responsible for accurately processing and adhering to Avadian's Operations and Protocols.
Cultivate member relationships and use retail strategies along with Avadian's Preferred Way of Selling to develop sales leads and provide needs based solutions to members from Avadian's full range of financial products and services.
Adhere to action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities.
Explain consumer, mortgage, and business loan products to members, profile members' needs, and recommend loan options.
Support the branch member retention and relationship expansion through regular contact with existing and potential members.
Maintain a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures.
Maintain a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports.
Request, evaluate, and interpret credit information from Credit Bureau reports to ensure compliance with Avadian guidelines and federal regulations.
Explain reasons for denials and explore options for members when accounts are denied.
Possess a good understanding of the consumer loan process, guidelines, and a complete understanding of IRA's.
Balance the branch vault, CDM, and ITC, as necessary.
Fill in at other branches as needed.
Prompt and regular attendance is required.
Perform other duties as assigned.
Requirements
Experience Required:
One to three years of retail banking experience.
Sales quota experience or sales management experience.
Education:
A high school diploma or GED.
Other Requirements:
Must be comfortable providing needs based solutions to members.
Must have a competitive nature and be goal driven.
Must have the ability to work in a fast paced environment.
Must have the ability to use online computer systems, organize transactions and accurately manage large sums of money.
Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism.
Position will require employee to work on Saturdays from 8:45 a.m. until 12:30 p.m.
Willingness to travel between described locations is required.
Bilingual in Spanish a plus
Rate: $21 per hour + Comprehensive Benefits Package
Please note - submitting a resume does not guarantee any future action by Avadian Credit Union.
Avadian Credit Union is an Equal Opportunity Employer.
$21 hourly 17d ago
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2276)
Target 4.5
Advocate job in Alabaster, AL
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
* Communicating and interacting with guests to build an welcoming guest experience
* Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
* Adapting to different guest interactions and situations
* Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Make the guest aware of current promos. store activities and events.
* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
* Thank guests and let them know we're happy they chose to shop at Target.
* Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
* Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
* Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
* Understand and show guests how to use the features and offerings within the Target App including Wallet.
* Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
* Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures.
* Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
* Stock supplies during store open hours while being available for the guest.
* Demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
* Communicating effectively, including using positive language and attentive to guests needs
* Welcoming and helpful attitude toward guests and other team members
* Attention to detail while prioritizing tasks
* Willing to educate guests and engage around products and services
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Work both independently and with a team
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle checkout operations, transactions, and support cash office operations as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
* Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
$15 hourly Auto-Apply 60d+ ago
Bilingual Social Services Assistant
Cahaba Medical Care Foundation 3.0
Advocate job in Birmingham, AL
Job Description Last Updated on September 28, 2023
Social Services Assistant
Reports to Social Services Coordinator
Background: Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Alabama. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care.
Purpose: As a social services assistant, you provide vital support to social workers and other mental health professionals in offering services to the community that they desperately need. You may deal with rehabilitation, psychology, and social work needs as you provide support for families and client services to the community. Your goal is to aid social workers in offering the benefits or community services that are most applicable and helpful to them. As a social services assistant, you have the opportunity to change lives by providing aid many don't even realize is available to them. Your goal is to identify needs and determine the best ways to overcome them with the services available to the citizens of the community.
Key Responsibilities:
Keep accurate, updated, and organized records after every patient visit to ensure that there are no undocumented breaks between treatments or visits
Answer questions about benefits available to individuals or refer them to the correct organization to get help
Discuss benefits like child care, food stamps, housekeeping, sanitation, and money management to determine needs versus wants
Review and submit reports requested by the Social Services Coordinator or Case Managers
Interview family members or individuals to obtain a complete family history to more closely determine which services are appropriate and needed
Assist with sliding fee applications
Assist with patient assistant applications
Assist with clerical needs, as requested.
Complete transportation and home visits, as requested
Regular and punctual attendance in the office during business hours
Requirements:
High school diploma or GED
Knowledge about any of the following areas of social services: marriage, speech, sociology, personal health, human biology or casework methods
Excellent organizational, interpersonal, and communication skills
High level of flexibility and willingness to help with the daily tasks
Preferred:
Experience in some type of customer service role
The average advocate in Hoover, AL earns between $21,000 and $51,000 annually. This compares to the national average advocate range of $26,000 to $58,000.
Average advocate salary in Hoover, AL
$33,000
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