Member Experience Advocate - Universal - Birmingham East Region| Full-Time
Avadian Credit Union 3.6
Advocate job in Birmingham, AL
We are looking for energetic, driven, service-oriented individual to fill our Member Experience Advocate - Universal (travel) position at various Birmingham Area branches including Colonnade, Greystone, Chelsea, Gardendale and Homewood. In this role, the Member Experience Advocate - Universal will serve as a full-service liaison between the members and the Credit Union. The Member Experience Advocate - Universal will provide needs based solutions to members, perform transactions, open accounts, resolve issues, originate loans, and manage the lobby. In this role, the Member Experience Advocate - Universal will be offering members a personal experience from the moment they enter the branch, to the moment they leave.
As if working with a fun team of highly talented professionals isn't enough, we also offer competitive salaries and a comprehensive benefits program. We don't want to brag or anything, but it's pretty top notch.
Functions and Responsibilities:
Responsible for rotating branch duties, including paying and receiving functions.
Responsible for accurately processing and adhering to Avadian's Operations and Protocols.
Cultivate member relationships and use retail strategies along with Avadian's Preferred Way of Selling to develop sales leads and provide needs based solutions to members from Avadian's full range of financial products and services.
Adhere to action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities.
Explain consumer, mortgage, and business loan products to members, profile members' needs, and recommend loan options.
Support the branch member retention and relationship expansion through regular contact with existing and potential members.
Maintain a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures.
Maintain a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports.
Request, evaluate, and interpret credit information from Credit Bureau reports to ensure compliance with Avadian guidelines and federal regulations.
Explain reasons for denials and explore options for members when accounts are denied.
Possess a good understanding of the consumer loan process, guidelines, and a complete understanding of IRA's.
Balance the branch vault, CDM, and ITC, as necessary.
Fill in at other branches as needed.
Prompt and regular attendance is required.
Perform other duties as assigned.
Requirements
Experience Required:
One to three years of retail banking experience.
Sales quota experience or sales management experience.
Education:
A high school diploma or GED.
Other Requirements:
Must be comfortable providing needs based solutions to members.
Must have a competitive nature and be goal driven.
Must have the ability to work in a fast paced environment.
Must have the ability to use online computer systems, organize transactions and accurately manage large sums of money.
Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism.
Position will require employee to work on Saturdays from 8:45 a.m. until 12:30 p.m.
Willingness to travel between described locations is required.
Bilingual in Spanish a plus
Rate: $21 per hour + Comprehensive Benefits Package
Please note - submitting a resume does not guarantee any future action by Avadian Credit Union.
Avadian Credit Union is an Equal Opportunity Employer.
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Avadian Credit Union - Central Alabama Branches Jobs
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$21 hourly 4d ago
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Annuity Case Management Specialist
Protective Life Insurance Company 4.6
Advocate job in Birmingham, AL
The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.
At Protective Life, our Case Management organization plays a vital role in delivering exceptional service and support to our customers and distribution partners. As an Annuity Case Management Specialist, you will manage annuity transactions from submission through completion, ensuring accuracy and efficiency every step of the way.
This role requires strong problem-solving and research skills, a sense of urgency in resolving requirements, and the ability to coordinate communication throughout the transaction process. You'll take ownership of your workload and contribute to team goals while maintaining high service standards. Success in this position means providing clear, consistent communication to both internal teams and external partners, ensuring a seamless experience for all involved. Job Functions:
Processes all incoming requests including but not limited to financial requests, address changes, Electronic Fund Transfer changes, beneficiary change requests and redirecting payments in accordance with court orders.
Reviews follow-ups and proactively works with internal and external customers to resolve issues to complete processing.
Reviews data received for accuracy and consistency and verifies accurate transaction set-up. Approves release of payments relative to authority level.
Processes payment return, cancels, and stop payments
Consistently meets or exceeds established Customer Center, team, and individual goals.
Provides outstanding customer service to all telephone and written inquiries from outside brokers, offices, annuitants, government agencies, attorneys. This includes providing written correspondence.
Recommends changes/upgrades of the administration and payment systems.
Participates in development, testing and continuous training as needed.
Qualifications:
Experience/Education: 1+ years in annuity, retirement, or finance OR a bachelor's degree in business or related field.
Production Environment: Minimum 6 months experience meeting production goals in a fast-paced setting.
Skills: Strong communication, customer service, problem-solving, and teamwork abilities.
Adaptability & Technical Proficiency: Ability to master multiple systems, handle diverse customers, and adapt to changing environments.
Ownership & Standards: Maintain productivity and quality above team standards while ensuring consistent communication and service throughout processes.
Protective's targeted salary range for this position is $42,500 to $49,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (
e.g.
, paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.
Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email . This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
$42.5k-49k yearly 5d ago
Student Worker - Food Service or Catering - University of Alabama - Retail
Aramark Corp 4.3
Advocate job in Tuscaloosa, AL
Your career starts here! Take advantage of our operations on your campus by kickstarting your future with our passionate teams and dedicated leaders who are ready to get you to where you want to go.
As a Student Food Services / Catering Worker, not only will you play an important part in helping us prep food and follow safety guidelines, but you'll master customer service and social skills! Prior experience isn't the most important thing - we're looking for students who are ready to be trailblazers with Aramark. Pursue what matters and apply to join our team today.
Essential functions and responsibilities of the position may vary by location based on client requirements and business needs.
Job Responsibilities
Prepares and builds food items according to standardized recipes and directions
Properly stores food in accordance with standards
Sets up workstations including prep tables, service counters, hot wells, steam tables, etc.
Breaks down, cleans, and sanitizes workstations
Serves food to customers while ensuring guest satisfaction and anticipating the customers' needs
Replenishes food items and ensure product is stocked to appropriate levels
Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.
Adheres to Aramark safety policies and procedures including food safety and sanitation
Ensures security of company assets
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Previous food service experience preferred
Must have or acquire food safety certification
Demonstrates guest service skills
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Tuscaloosa
$18k-24k yearly est. 5d ago
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1460)
Target 4.5
Advocate job in Homewood, AL
The Starting Hourly Rate / Salario por Hora Inicial is $17.25 USD per hour. The Pay Range / Rango salarial is $17.25 USD - $25.90 USD per hour. Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
* Communicating and interacting with guests to build an welcoming guest experience
* Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
* Adapting to different guest interactions and situations
* Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Make the guest aware of current promos. store activities and events.
* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
* Thank guests and let them know we're happy they chose to shop at Target.
* Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
* Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
* Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
* Understand and show guests how to use the features and offerings within the Target App including Wallet.
* Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
* Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures.
* Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
* Stock supplies during store open hours while being available for the guest.
* Demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
* Communicating effectively, including using positive language and attentive to guests needs
* Welcoming and helpful attitude toward guests and other team members
* Attention to detail while prioritizing tasks
* Willing to educate guests and engage around products and services
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Work both independently and with a team
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle checkout operations, transactions, and support cash office operations as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
* Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
$17.3-25.9 hourly Auto-Apply 42d ago
Medicare Member Advocate I
Viva Health 3.9
Advocate job in Birmingham, AL
Why VIVA HEALTH? VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys.
VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare.
Benefits
* Hourly pay starting at $17.00 and up
* Strong incentive plan with an average of $7000/year (start earning as quickly as your 3rd month!)
* Comprehensive Health, Vision, and Dental Coverage
* 401(k) Savings Plan with company match and immediate vesting
* Paid Time Off (PTO)
* 9 Paid Holidays annually plus a Floating Holiday to use as you choose
* Tuition Assistance
* Flexible Spending Accounts
* Healthcare Reimbursement Account
* Paid Parental Leave
* Community Service Time Off
* Life Insurance and Disability Coverage
* Employee Wellness Program
* Training and Development Programs to develop new skills and reach career goals
* Employee Assistance Program
See more about the benefits of working at Viva Health - *******************************************
Job Description
The Medicare Member Advocate I will assist members with questions and issues related to their coverage with VIVA MEDICARE - primarily via telephone in a call center environment. This position will work with a team of other Medicare Member Advocates to meet the overall department objectives to enhance the customer experience. This position has work-from-home opportunities but requires occasional on-site work.
Key Responsibilities
* Answer the minimum number of calls for a full eight-hour day as outlined in the Minimum Production and Quality Standards.
* Receive and respond professionally and courteously to all member inquiries regarding eligibility, claims, general coverage questions, Primary Care Physician (PCP), address changes, provider network, and any questions or concerns about their health and prescription drug benefits with VIVA Medicare.
* Document and forward grievances and Part D exception requests to the Appeals & Grievances department according to established policies and procedures.
* Create accurate and timely member documentation concerning all phone calls taken according to departmental operating guidelines.
* Ability to work evening and weekend shifts as needed.
REQUIRED:
* High school diploma or GED
* One year of experience in a call center
* Excellent oral and written communication skills
* Effective listening and reading comprehension skills
* Above-average data entry skills
* Knowledge of standard office practices and procedures, including the operation of office equipment, including personal computers and word processing, spreadsheets, and presentation programs
* Proper written and spoken English skills including spelling, punctuation, and grammar; basic business arithmetic
* Ability to work with minimal supervision
* Ability to work under pressure from deadlines and goals
* Ability to complete all company-required, job-specific, and departmental training
PREFERRED:
* Some college
* Experience in health or insurance-related call center
* Experience working with the elderly population
* Working knowledge of Medicare, medical terminology, and HIPAA guidelines
$17 hourly 18d ago
Member Advocate
Birmingham 4.0
Advocate job in Birmingham, AL
BASIC FUNCTIONS:
The incumbent is responsible for providing efficient, prompt, and professional service to members for any health and benefit related issues. The incumbent will have a thorough knowledge of benefits and the claims process.
In addition, the incumbent provides support in the Health Management area by screening referrals for Member Management services based on established guidelines. The goal is to engage and establish a relationship with the member to resolve benefit issues and encourage the member to take steps to improve their health. The goals are to take action to assist members to obtain a primary care physician and/or close gaps in care to improve their health.
PRIMARY RESPONSIBILITIES:
Explain and resolve claims/benefit issues
Provide resolution of medical education
Assist in navigating health care system
Provide preventive service reminders
Schedule appointments and services with providers
Assist in the coordination of services such as transportation and recommend programs and services
The incumbent collaborates with team members (care coordinators, medical directors, and claims specialists) to meet the member's health care needs and resolve claims issues. The incumbent cooperates with manager and employees when joint endeavors are required to achieve departmental goals.
The incumbent must possess excellent communication skills to diffuse situations and resolve problems. The incumbent must effectively articulate with physicians, members and families. The incumbent demonstrates empathy, compassion and has a basic understanding of cultural and socioeconomic backgrounds. The skill to communicate effectively with many types of people in delicate, frustrating, or tense situations is required.
The incumbent is responsible for obtaining accurate information and referring members to member management services based on guidelines. The incumbent must possess excellent problem solving skills and have excellent organizational skills. The incumbent must be an independent thinker and work via written or oral communication with the member/family, physician, providers, vendors, claims and other department within the Company.
The incumbent gathers pertinent information regarding a member's benefit or health concern to assist in resolving any benefit or health related issues.
The incumbent communicates with members, providers and vendors to obtain information to assist in providing resolution to member's benefit or health issues.
The incumbent schedules appointments with primary care providers to assist the member in establishing a primary care provider, closing gaps in care and assisting in improving health care.
The incumbent provides education regarding preventive care and chronic conditions to close gaps in care and assist in improving health care.
The incumbent encourages appropriate use of facilities and services to improve quality of care and maintain cost effectiveness.
The incumbent responds to requests for information from members, providers, vendors and group representatives (within the scope of PHI) to resolve benefit and/or health related issues.
Accomplishes all assigned job functions in a manner that optimizes departmental effectiveness while maintaining confidentiality
SUMMARY OF QUALIFICATIONS
Required
High School Diploma or equivalent
Bachelor's degree in a health related area or upon hire commit to actively pursue a bachelor's degree in a health related area
2 years of experience in a clinical setting (i.e. physician's office, clinic, hospital, home health) familiar with health benefit plans, or 2 years of experience working in health and wellness promotion
Analytical skills to probe and determine root cause of problems to facilitate resolution of issue
Strong customer service skills and superior phone skills
Effective verbal and written communication skills
Proficient computer skills
Preferred
Experience as a Licensed Practical Nurse (LPN) or Health Educator/Promoter
Social work experience
$28k-39k yearly est. 60d+ ago
Case Advocate
Faith Chapel Christian Center
Advocate job in Birmingham, AL
The Case Advocate is a vital member of the Homes for All team, dedicated to empowering those experiencing homelessness within our micro-shelter community to achieve stable, independent housing. This role involves direct, compassionate engagement with residents, providing essential case management support, working with residents to keep the shared community clean, assisting with move-ins and move-outs, and facilitating connections to critical community resources. The Case Advocate works collaboratively within a supportive team to foster a dignified and effective service environment.
DUTIES AND RESPONSIBILITIES:
Provide respectful and empathetic engagement to adults with histories of chronic homelessness, substance use, and mental illness. Develop strong, trusting relationships to facilitate progress towards stable, independent housing.
Offer direct assistance with gathering essential documentation, increasing income, employment linkage, and accessing necessary primary healthcare, mental healthcare, and substance use support services as directed by supervisor.
Serve as a primary resource for residents regarding micro-shelter availability, community referrals, and general service inquiries, responding to inquiries in person, via telephone, and email as directed by supervisor.
Utilize advanced, evidence-based interventions including harm reduction strategies, motivational interviewing, and non-violent crisis intervention techniques tailored for vulnerable populations.
Prepare case reports, accurately document all client interactions, and maintain comprehensive case records via the Homeless Management Information System (HMIS).
Collaborate effectively with peer workers, administrative support, and other team members to create a supportive and effective environment for service delivery to individuals from diverse socio-economic backgrounds.
Engage effectively and build rapport with individuals from diverse backgrounds, including those considered hard-to-reach.
Provide respectful, compassionate, and non-judgmental support to individuals in distress.
Collaborate effectively with team members and external service providers.
Prepare accurate, comprehensive case reports and maintain meticulous client records.
Work independently and manage a caseload effectively.
KNOWLEDGE, SKILLS AND ABILITIES:
High School Diploma or equivalent required. A minimum of two (2) years of experience performing direct client service in the community and human services field is preferred.
Demonstrated experience working with vulnerable populations, particularly those experiencing homelessness, mental illness, and/or substance use challenges.
May require a valid driver's license at the time of appointment.
Proficiency in operating computer software programs utilized by the program, including HMIS.
PHYSICAL REQUIREMENTS:
Ability to maintain an on-site presence, including standing and walking for extended periods in a community setting that includes both indoor and outdoor areas.
Ability to bend, kneel, and perform light cleaning and maintenance tasks.
Ability to lift and move items weighing up to 25 pounds.
Ability to respond calmly and promptly to emergencies.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Faith Chapel Cares LLC is a part of the ministry of Faith Chapel Christian Center. Applicants for this position are expected to support and uphold the vision, values, and beliefs of Faith Chapel Christian Center in their work environment and lifestyle.
$26k-41k yearly est. Auto-Apply 10d ago
Be Home Every Day!!!! Local!!!
SNL Distribution Services 4.0
Advocate job in Hoover, AL
BUILD YOUR RETIREMENT FUTURE AT SNL!! SNL Distribution Services Corporation has openings for experienced LOCAL Tractor Trailer Drivers in the YOUR AREA. Our drivers are HOME EVERY DAY and earn up to $1300 per week! We Own it!! SNL is an EMPLOYEE-OWNED company. That means at SNL you're not a number, you're a valued owner and shareholder! SNL shareholders earn stock in the company by simply doing their job and building a lifetime career with us. The stock is paid out at retirement and coupled with SNL's 401K, provides our shareholders with an outstanding retirement income!
SNL provides company subsidized Health, Dental and Vision Insurance, 6 paid Holidays, Paid Vacation (5-15 days, based on service), Quarterly Safety Bonus, 401K with company match, Life Insurance, Short Term Disability Insurance, and a job with long term security. In addition, most of our openings allow the Driver to be home daily.
Consider the opportunity to…….
• Be Home Every Day
• Earn Great Pay
• Receive Generous Benefits
• Earn Fantastic Retirement
Ask yourself…….Shouldn't YOU be an SNL shareholder?
Applicants should be 21 years old with 1 year driving experience. A stable driving record along with a Class “A” license required.
$1.3k weekly 60d+ ago
Advocate
Youth Advocate Program Inc. 4.2
Advocate job in Oneonta, AL
Status: Part-Time Hourly FLSA Classification: Non-Exempt Summary of Position: Hourly, Part-Time Advocate positions serving youth and families throughout Cullman County are available. * Advocate must be dependable, committed, and able to serve as a positive role model for youth in the community, school, and home settings
* Primary Responsibilities of the Advocate are to initiate, organize, plan, develop, and implement direct advocacy services to assigned participants and their families.
* All service plans will be based on a strength-based approach using the wrap around model.
Position offers flexible hours, competitive weekly pay, and activity reimbursement
Qualifications/Requirements:
* High School Diploma or GED is required.
* Experience in community work and knowledge of community resources
* Experience working with at-risk youth and families
* Must be extremely organized
* Possess excellent communication and interpersonal skills
* Must be professional, flexible, and have the ability to work independently
* Proficient in Microsoft Office; experience using an electronic health record (EHR) system is a plus.
* Must be available evenings and weekends
* Experience in community work and knowledge of community resources.
* Bilingual (Spanish speaking) is a plus.
* Requires reliable transportation, valid driver's license, and current auto insurance coverage.
Benefits Available:
* Voluntary Dental
* Voluntary Vision
* UNUM Supplemental Benefits
* 403(b) Retirement Savings Plan
* Employee Assistance Program
* Pet Insurance
* Flexible Schedule
* Competitive Weekly Pay
* Direct Deposit
Youth Advocate Programs, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.
$28k-35k yearly est. 60d+ ago
Bilingual Social Services Assistant
Cahaba Medical Care Foundation 3.0
Advocate job in Birmingham, AL
Job Description Last Updated on September 28, 2023
Social Services Assistant
Reports to Social Services Coordinator
Background: Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Alabama. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care.
Purpose: As a social services assistant, you provide vital support to social workers and other mental health professionals in offering services to the community that they desperately need. You may deal with rehabilitation, psychology, and social work needs as you provide support for families and client services to the community. Your goal is to aid social workers in offering the benefits or community services that are most applicable and helpful to them. As a social services assistant, you have the opportunity to change lives by providing aid many don't even realize is available to them. Your goal is to identify needs and determine the best ways to overcome them with the services available to the citizens of the community.
Key Responsibilities:
Keep accurate, updated, and organized records after every patient visit to ensure that there are no undocumented breaks between treatments or visits
Answer questions about benefits available to individuals or refer them to the correct organization to get help
Discuss benefits like child care, food stamps, housekeeping, sanitation, and money management to determine needs versus wants
Review and submit reports requested by the Social Services Coordinator or Case Managers
Interview family members or individuals to obtain a complete family history to more closely determine which services are appropriate and needed
Assist with sliding fee applications
Assist with patient assistant applications
Assist with clerical needs, as requested.
Complete transportation and home visits, as requested
Regular and punctual attendance in the office during business hours
Requirements:
High school diploma or GED
Knowledge about any of the following areas of social services: marriage, speech, sociology, personal health, human biology or casework methods
Excellent organizational, interpersonal, and communication skills
High level of flexibility and willingness to help with the daily tasks
Preferred:
Experience in some type of customer service role
$25k-32k yearly est. Auto-Apply 9d ago
Family Advocate
Family Guidance Center 3.5
Advocate job in Birmingham, AL
Working Matters
Case Manager
The Case Manager directs the day-to-day operations of the Working Matters Program at the county level. This includes case file quality assurance, assistance in locating placement and employment opportunities, development and attainment of project goals, data collection and assessment, community networking, networking with county DHR, and meeting funder expectations, including reporting requirements.
Hours: 37.5 hours/week with flexibility expected
Supervision: Program Director with oversight by Director of Family Services
Qualifications
Education: Undergraduate in a human services field with experience working with families or proven related professional experience. Experience working in employment-related issues and with TANF population preferred. Knowledge of the local county, including employment dynamics; ability to attract employers to the project; proven ability to network.
Other: Must complete criminal and CA/N clearance with no indications. Quality verbal and written communications skills are essential. Must be able to multi-task effectively.
Training: Job training provided through Program Director.
Position Summary:
Direct all program activities in respective county
Provide direct services to a DHR-referred caseload of adults
Recruit placement sites
Determine, document, and report participation daily
Identify employment barriers with each participant and seek long-term resolution
Identify potential gainful employment options with participant
Coordinate with County DHR
Develop and implement collection and assessment practices related to success rates, participation rates, and other program data to measure effectiveness and outcomes
Problem solve and support program staff with an emphasis on teamwork
Ensure case file compliance with excellence in documentation, confidentiality, and comprehensive service delivery.
Create and sustain networks of stakeholders and resources, including potential employers, to ensure program's success
Develop and sustain a partnership with County DHR to facilitate referrals, case plans, and communication
Practice the FGC Elements of Excellence in all aspects of day-to-day work
Salary Range: $30,000- $34,500
$30k-34.5k yearly 12d ago
Care Counselor
Alsana 3.9
Advocate job in Birmingham, AL
Pay Rate: $17.25 / hr
Schedule: Monday, Tuesday, Friday and Saturday 2:00pm - 10:00pm
Who We Are
At Alsana, we exist to be a source of hope and healing in the world. We are a dedicated eating disorder recovery community supporting adults and adolescents of all genders through personalized, whole-person care. We offer in-person residential, outpatient, and virtual programs nationwide, including adolescent PHP and IOP. Our programs are designed to meet people where they are in their recovery journey.
Our culture is deeply relational and grounded in clinical integrity, whole-heartedness, mutual respect, thoughtful engagement, and rooted reliability. We believe the way we show up for one another is inherently healing and shapes every interaction we have with clients, families, and partners. Every team member plays a vital role in creating an experience where people feel rooted, engaged, and respected. When you join Alsana, you become part of a recovered community built on compassion, respect for each person's unique story, and access to care across all identities.
What You'll Do:
At Alsana, we are a community of hope and healing. As a Care Counselor, you'll play a vital hands-on role in supporting our clients on their recovery journey. You'll work alongside therapists, dietitians, nurses, and other care professionals to help implement treatment plans and create a safe, encouraging environment where clients can grow.
This is a great opportunity for compassionate individuals who are calm under pressure, strong communicators, and deeply committed to client care.
Always maintains each client's physical and psychological safety, including assigned tasks (e.g., taking and recording vital signs, weights, and meals, and reporting results to nursing/physician).
Completes accurate documentation of observations and notifies supervisor of any unusual findings (e.g., change in vitals, weight fluctuations, or meal refusals).
Documents client progress per procedure.
Assists with basic first aid as directed by RN/LVN staff and follows all appropriate documentation protocols.
Ensures documentation reflects changes in client condition; notifies nursing and interdisciplinary team as required.
Provides 1:1 assistance to clients in crisis per their care plan and staff direction.
Supports nutritional needs as outlined by the nutritionist and treatment plan.
Eats meals and snacks with clients as part of modeling and recovery support.
Communicates with clients and their families respectfully and clearly; involves licensed staff as needed.
Drives clients in a company vehicle to outings, appointments, and errands.
Maintains and communicates client level system; informs licensed staff of related concerns.
Leads or co-leads therapeutic groups for residential, PHP, or IOP clients, including evening and weekend rotations.
Qualifications
High School Diploma required
1 year of exp in behavioral health
Current, valid, and unencumbered state-specific driver's license
Adult CPR/AED certification (preferably through American Heart Association), or ability to obtain within 30 days
ServSafe certification or ability to obtain within 30 days
Able to participate in basic daily tasks and light recreational activities
Experience supporting or guiding others in a team or care setting
Benefits That Support You
At Alsana, we believe in taking care of the people who make our mission possible. Eligible team members enjoy a supportive benefits package designed to support your health, well-being, and growth, including:
Medical, Dental, and Vision insurance with multiple plan options
(Cigna nationwide; Kaiser available in CA)
HSA plans with employer contributions
FSA Healthcare and Dependent Care plan options
Generous PTO, sick time, Covid Time, & 6 paid holidays
Company-paid Basic Life and AD&D insurance
Short-term disability (company-paid for non-CA; CA uses state plan)
Continuing education stipend for eligible roles
Voluntary benefits including Supplemental Life, Long-Term Disability, Accident, & Hospital Indemnity
LifeMart employee discount program
Free meals & snacks (position-specific)
Join us in helping people feel rooted, engaged, and respected as they find their path to recovery. Together, we foster a community built on compassion, mutual respect, and whole-hearted care.
#CC123
$17.3 hourly Auto-Apply 15d ago
Local home daily
10-4 Truck Recruiting
Advocate job in Birmingham, AL
1400.00-1600.00 WEEKLY Top performers make more
1500.00 Sign on bonus
PER DIEM-300.00 EACH WEEK UNTAXED
Regional - HOME EVERY WEEKEND
2000-2500 Miles per week
Weekly Pay via Direct Deposit
NO FORCED DISPATCH
Great Benefits
Great pay!
REQUIREMENTS:
Must be at least 22 Years of age
At least 1 year OTR (3 states) and 6 months of it being flatbed within the past 5 years
Driver must have experience with pipe and steel and must have experience with straps, tarps, chains, and binders
No Sap drivers
No more than 3 MV's in the last 3 years
No suspensions for MV in the last 4 year
No DOT preventable accidents in the last 3 years
No more than 1 at fault accidents in the last 3 years
No more than 1 major moving violation in the last 3 years (MVR and PSP combined)
No more than 5 jobs in the 3 years. (Negotiable)
No Safety terminations in the last year
Background Friendly-No pending charges
Urine test only
No DUI/DWI in the last 3 years
BENEFITS:
401(k)
Dental insurance
Health insurance
Paid toll fees
Paid training
Referral program
Vision insurance
Free rider program
Language:
English (Required)
License/Certification:
CDL A (Required)
SUBMIT RESUME TODAY FOR MORE DETAILS
$24k-35k yearly est. Auto-Apply 60d+ ago
Social Services Assistant
TLC Nursing Center 3.4
Advocate job in Oneonta, AL
Join Our Compassionate Team at TLC Nursing Center as a Social Services Assistant!
Located at 212 Ellen Street, Oneonta, AL 35121, TLC Nursing Center is a 101-bed facility dedicated to providing exceptional care and support to our residents. We are seeking a Social Services Assistant to help address the psychosocial needs of our residents and their families.
As a Social Services Assistant, you will play a vital role in providing emotional support, advocacy, and resources to residents and families.
Responsibilities:
Assist the Social Services Director in conducting psychosocial assessments of residents upon admission and throughout their stay.
Provide emotional support and counseling to residents and families to address issues related to adjustment, coping, and grief.
Help residents access community resources and services, including financial assistance, housing options, and social support programs.
Coordinate family meetings, support groups, and educational sessions to facilitate communication and address concerns effectively.
Collaborate with interdisciplinary team members, including nurses, therapists, and administrators, to develop and implement care plans that address residents' psychosocial needs.
Document resident interactions, assessments, and interventions in compliance with facility policies and regulatory requirements.
Participate in interdisciplinary care conferences to review resident progress, set goals, and address psychosocial issues impacting care.
Support residents in maintaining connections with social networks, including friends, family, and community organizations.
Provide assistance and advocacy for residents in resolving conflicts, accessing services, and upholding their rights and preferences.
Benefits:
TLC Nursing Center offers a comprehensive benefits package, including:
Competitive salary.
Health, dental, and vision insurance.
Retirement savings plan with employer match.
Paid time off.
If you are a compassionate individual with a background in social services and a commitment to enhancing the quality of life for seniors, we invite you to apply for the Social Services Assistant position at TLC Nursing Center.
Join us in our mission to create a supportive and caring environment where residents thrive and maintain their dignity and independence.
Apply today to become part of our dedicated team committed to making a positive impact on the lives of our residents and their families!
Background Checks:
As part of our employment process, all candidates may be subject to a background check. This check may include, but is not limited to, criminal history, employment verification, education verification, and reference checks. The information obtained through these background checks will be used solely for the purpose of evaluating your suitability for employment with TLC Nursing Center. Any discrepancies or false information provided by the candidate may result in disqualification from consideration for employment or termination if already employed. By applying for employment, you consent to the background check process as outlined above.
Drug Screening:
TLC Nursing Center is committed to maintaining a drug-free workplace. As such, all candidates who receive a conditional offer of employment may be required to undergo drug screening. Drug screening may include testing for illegal substances as well as certain prescription medications that may impair job performance or safety. Refusal to undergo drug screening or testing positive for prohibited substances may result in the withdrawal of a job offer or disciplinary action, up to and including termination of employment. By applying for employment, you consent to the drug screening process as outlined above.
Notice of Nondiscrimination:
TLC Nursing Center does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits of any of its activities or in employment, whether carried out directly by TLC Nursing Center or through a contractor or any other entity with whom it arranges to carry out its programs and activities.
This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (45 C.F.R. Part 80), Section 504 of the Rehabilitation Act of 1973, as amended (45 C.F.R. Part 84), and the Age Discrimination Act of 1975, as amended (45 C.F.R. Part 91).
Confidentiality:
All information obtained through the background check and drug screening process will be kept confidential and used solely for the purpose of evaluating your qualifications for employment with TLC Nursing Center.
Legal Compliance:
Please note that the background check and drug screening policies may be subject to additional requirements or variations based on local, state, or federal laws.
Please note: This disclaimer is for informational purposes only and does not constitute a contract of employment. Policies and procedures regarding background checks and drug screenings may vary by jurisdiction and are subject to change at the discretion of TLC Nursing Center.
JOB TITLE: Board Certified Behavior Analyst (BCBA)
RESPONSIBLE TO: Exceptional Education Supervisor
JOB GOAL:
To assist school personnel in assessing and implementing an effective program to address behaviors of students.
QUALIFICATIONS:
Valid Alabama Teacher's Certificate with endorsement in special education.
Completed certification in Applied Behavior Analysis and/or Board Certified Behavior Analyst.
Minimum of 3 years experience working with students with autism, communication disorders, developmental delays, and/or behavioral concerns.
Experience in writing and implementing effective behavior plans.
Trained in prevention and management of aggressive behavior.
Team leadership experience.
Knowledge of effective strategies for academic, communication, and behavior intervention.
DUTIES AND RESPONSIBILITIES:
Participates as a team member in the identification of and assessment of students' social, behavioral, emotional, and academic problems.
Works in collaboration with the Exceptional Education Supervisor, psychometrist, and other district administrators in identifying and prioritizing district behavioral needs, interventions, etc.
Works in coordination with teachers, administrators, consultants, and other appropriate professionals in conducting a Functional Behavior Assessment (FBA) and in developing a Behavior Intervention Plan (BIP).
Provides staff training and support in behavior management strategies.
Assists in the design, implementation, and follow-up of behavioral management programs for students to remediate behavioral and social problems.
Models and coaches staff in behavior management strategies.
Demonstrates and teaches effective communication skills.
Performs and models de-escalation techniques when an individual is exhibiting escalated and/or aggressive behavior toward himself/herself or toward staff.
Provides social skills training to students in such areas as anger management, social skills enhancement, conflict resolution, and appropriate peer interactions.
Analyzes behavioral data and collaboratively writes Behavior Intervention Plans (BIP) to address behaviors that need to be increased or decreased.
Trains teachers in the documenting and analyzing behavioral data.
Plans and confers with the classroom teacher concerning any behavioral, social, or personal problems affecting students.
Assists with evaluation of students in the areas of autism, communication, social skills, sensory issues, etc.
Consults with school and district personnel, and parents.
Maintains frequent and substantive communication with staff.
Complies with local, state, and federal regulations regarding special education records, reports, and services.
Cooperates with all teacher regulations and responsibilities in the school.
Complete certification in Managing Crisis Safely strategies and techniques and help train ACS staff yearly.
Performs other duties as assigned by Exceptional Education Supervisor.
EVALUATION: Performance of this job will be evaluated in accordance with provisions of the Board's policies on evaluation of personnel.
SALARY: Appropriate placement on current salary schedule.
$65k-97k yearly est. Auto-Apply 60d+ ago
Legal Case Manager
Alexander Shunnarah 4.1
Advocate job in Birmingham, AL
Why Work For Us
Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Alabama with offices across the nation. We handle complex cases and provide each attorney and staff with the support they need enabling us to best serve our clients. Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment. We are dedicated to giving our clients the utmost attention and care while fighting for them to get what they deserve.
At Alexander Shunnarah Trial Attorneys, we take a real approach. We are innovative, always finding ways to be better, and have a go-getter mentality across the board. Each team member plays a critical role in our mission. We know our people are what makes us great. If you're looking for a career where you can help make a difference in the lives of others alongside a supportive team, we encourage you to apply!
What We Value
Client Commitment
Integrity
A Will to Win
Teamwork
Personal Accountability
Passion
Are you ready to make a significant impact in personal injury cases? We're on the lookout for a dedicated and detail-oriented Case Manager to join our team and support our attorneys through all phases of pre-litigation and some litigation. If you're passionate about client advocacy and thrive in a fast-paced environment, this role is perfect for you!
This is a 100% on site position. We believe this work is done best together!
What You'll Do:
Drive Success: Manage personal injury pre-litigation and some litigation cases, providing essential support to attorneys and clients.
Be a Key Player: Work closely with attorneys throughout all phases of pre-litigation, ensuring smooth and efficient case progression.
Engage Directly: Maintain effective communication with clients, providers, and insurance companies, handling inquiries and updates with precision.
Stay Organized: Utilize your organizational skills and proactive approach to manage documents, deadlines, and case details effectively.
What You Need:
Experience:
Minimum 1 year of Legal Case Manager experience required; 3-5 years preferred
Proven ability in drafting and reviewing legal documents.
Experience in medical records management and understanding personal injury cases (highly preferred).
Tech-Savvy: Proficiency in Microsoft Office (2 years required) and familiarity with FileVine or other case management systems (preferred).
Communication Skills: Excellent verbal and written communication skills are essential for this role.
What You Get:
A Great Role: Full-time position with opportunities to grow and contribute to impactful cases.
Comprehensive Benefits: Dental, vision, and health insurance, plus supplemental insurance and paid time off.
A Supportive Environment: Join a team that values collaboration, innovation, and your professional development.
Ready to advance your career and make a real difference? Apply now and become a vital part of our dedicated team!
Alexander Shunnarah Trial Attorneys is committed to a diverse and inclusive workplace. Alexander Shunnarah Trial Attorneys is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email ******************.
$43k-56k yearly est. Auto-Apply 18d ago
NACA Counselor
Neighborhood Assistance Corp. of America
Advocate job in Birmingham, AL
NACA COUNSELOR
COMPENSATION RANGE: $65,000 to $100,000+
FLSA: Non-Exempt
CONTACT: *************
BENEFITS: Comprehensive package: single/family health, vision, dental and 401(k)
WEBSITE: ************
Dear NACA Job Applicant,
Thank you for your interest in working at NACA. Please follow the below steps.
YOU HAVE ACCESSED THIS SITE THROUGH THE NACA WEBSITE:
Complete the below application. The application process involves a series of questions which will require some time and thought to complete. Also, please submit your resume. Due to the high demand from applicants please allow a week to review your application and to receive a response. If you pass the initial evaluation, a member of the HR team will contact you to schedule an interview and a pre-employment assessment online.
YOU HAVE ACCESSED THIS SITE DIRECTLY:
Visit our website at https://************/careers/ to view the job description. Please also use this opportunity to read more about NACA's extraordinary accomplishments over 40 years, and our Best in America homeownership programs.
GENERAL INFORMATION:
To gain an insight into NACA's homebuying process, job requirements and NACA's mission, you can register to attend a homebuyer's workshop which are held virtually and also face-to-face every two weeks. Also, to learn about NACA's outstanding homeownership programs you can access the attached Homebuyer Workbook. Working at NACA requires strong customer service skills, significant time commitment, and ability to work in a fast-paced work environment. We are looking for dedicated and talented hard-working individuals who are willing to further NACA's mission of fighting for economic justice and affordable homeownership particularly for those subjected to systemic racism.
Working at NACA provides unprecedented opportunities for someone to do well by doing good. If you are excited about becoming part of our fast-growing organization that sets the national standard in providing affordable homeownership and advocacy, we invite you to apply by accessing the link below. We look forward to reviewing your application. In the meantime if you have any questions, please contact us at *************.
Sincerely,
Bruce Marks
NACA's CEO & Founder
$65k-100k yearly Easy Apply 14d ago
BCBA (Board Certified Behavior Analyst) Job
Hopebridge, LLC 3.5
Advocate job in Hoover, AL
Apply Now Why You'll Love This Job At Hopebridge, we provide autism therapy services that help children and families live their best lives. We expand access to compassionate, evidence-based care-rooted in science, delivered with heart, and built for long-term progress. As a BCBA, you'll guide children through meaningful developmental milestones, mentor the next generation of clinicians, and make a difference.
Company Culture
Hopebridge isn't just a place to work-it's a place to grow. We offer a clear career ladder (BCBA → Lead → Senior → Assistant Clinical Director → Clinical Director), free CEUs, and mentorship opportunities through our Bridge Program. With ethical caseloads, a supportive clinical leadership team, and 100+ locations nationwide, we empower you to build a sustainable career doing what you love. You'll also have access to up to 2 remote work-from-home days per month for flexibility and balance.
Responsibilities
Day in the Life
● Conduct behavioral assessments and develop individualized ABA therapy plans
● Supervise RBTs and fieldwork students, ensuring ethical, high-quality service delivery
● Provide parent and caregiver guidance to foster skills
● Collaborate with a multidisciplinary team of speech, occupational, and mental health professionals
● Track progress, write treatment plans, and adjust interventions based on clinical data
● Participate in clinical team meetings and ongoing learning cohorts
Skills & Qualifications
● Master's degree or higher in ABA, education, psychology, or related field
● Active BCBA Certification and Licensure in Applicable States
● Commitment to neurodiversity-affirming, child-centered care
● Ability to supervise and mentor RBTs and clinical fellows
● Comfortable working in a fast-paced, center-based setting
If you're passionate about helping children thrive and want to work in a collaborative, mission-driven environment, we'd love to meet you. Apply today to begin your Hopebridge journey.
Apply Now
Job Number: 163440
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$66k-86k yearly est. 16d ago
Case Manager-Msw | Rehab Services
Medical West Hospital Authority
Advocate job in Birmingham, AL
About the Role:
The Case Manager for the Inpatient Rehabilitation Unit is responsible for the coordination and delivery of services to patients and families/caregivers within the limits of the financial resources of the patient. The Case Manager will act as a liaison to the payor source assuring cost effectiveness of treatment provided by the rehabilitation team; facilitates and coordinates the discharge planning process; serves as a patient and family advocate to coordinate and direct effective communications regarding the patient's care; subject to call back as required.
Qualifications:
Must either have a licensure from the Alabama State Board of Social Workers as a licensed Social Worker or the Alabama State Board of Nursing as a Registered Nurse. One to two years in case management/social work experience in the acute care, rehabilitation, or workers compensation setting is required.
A minimum of BLS is required. BLS must be obtained within 30 days of hire. BLS must be renewed per BLS guidelines and up to date.
Responsibilities:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
1) Provides case management services to all assigned patients and their families to ensure appropriate treatment, benefit utilization, and discharge planning.
2) Tracks length of stay to ensure that discharges are timely, given coverage, patient progress, and discharge destination. Initiates appeals process per policies and procedures to extend length of stay when appropriate.
3) Plays an active and ongoing role in the investigation process, in order to maximize insurance resources availability.
4) Functions as a liaison to the referral source and the payor to insure effective communication regarding the
preliminary plan of care, progress towards program goals, and expected discharge plans.
5) Coordinates IRF Team Conference/Staffing Meetings weekly and assures timely reporting (verbal and written) to all external review parties.
6) Performs other related responsibilities as required or directed.
7) Schedules clients outside appointments as necessary and coordinates medical care as directed by physician. Completes appropriate paperwork prior to outside services being scheduled.
8) Ensures that no less than weekly contact is maintained with the family to facilitate family involvement, appraise the
family of patient progress, coordinate discharge planning, and investigate funding issues.
9) Ensures the quality, timeliness and confidentiality of medical records documentation in accordance with the facilities'
defined policies and procedures.
10) Actively participates in departmental meetings, in-service education and professional affiliations to enhance
professional growth and remain up to date with trends in case management practices.
11) Communicates with the Business Services Department on pre-certification, continued stay reviews, and additional
sources of insurance coverage as needed.
12) Negotiates, orders, and arranges delivery of services, equipment, and supplies during a client's stay and discharge
alone or in conjunction with therapy services.
13) Facilitates and coordinates the discharge planning process; serves as a patient and family advocate to coordinate
and direct effective communications regarding the patient's care.
14) Acts as a liaison to the payor source assuring cost effectiveness of treatment provided by the rehabilitation team.
15) Contributes to a positive work climate and the overall team effort of the department.
$30k-46k yearly est. Auto-Apply 41d ago
MIO Case Manager
Jefferson Blount St. Clair Mental Health Authority
Advocate job in Birmingham, AL
Case Manager
Normal Working Hours/Days: 8 a.m. - 5 p.m. Monday-Friday. Some flexibility dictated by patient need will be required.
PRIMARY JOB FUNCTIONS:
Provide access to a wide range of services for the seriously mentally ill as assigned by the supervisor.
Properly assess need and devise individualized service plan for each client.
Serves as a liaison between the client and various service providers to ensure continuity of care.
Effectively implement written service plans to meet client goals and objectives.
Develop and maintain adequately detailed and accurate client records.
Provide transportation to clients when necessary.
Provide accurate documentation in debriefing for weekly and monthly reports/meetings as stipulated by program demands.
Perform all administrative duties as required.
MINIMUM QUALIFICATIONS:
Bachelors degree in social work, psychology or other human service field. Experience working with individuals with serious mental illness, case management or outreach preferred.
Valid Alabama driver's license and a suitable automobile to permit the required travel. Must be insurable and maintain insurability under JBS's automobile insurance carrier's standards. Must show and maintain car insurance equal to or in excess of the State of Alabama standards for automobile insurance coverage.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of seriously mentally ill Target Population definitions.
Ability to work autonomously.
Knowledge of the special needs and behavioral characteristics of the seriously mentally ill adult population (target population).
Knowledge of the community and available community resources.
Knowledge of the rules and regulations governing the human services provider agencies in the catchment area.
Knowledge of the legal and ethical issues relative to confidentiality of client records and the ability to interpret and apply them within the scope of the case management responsibilities.
Ability to communicate effectively with a multi-disciplinary team.
Knowledge of casework principles and methods related to case management.
Working knowledge of interviewing techniques and principles.
Ability and willingness to document activities and maintain records.
Skills in interpersonal relationships and dynamics.
Considerable written and expressive communication skills.
Acquainted with the use and side effects of psychotropic medications.
If assigned responsibility by supervisor - ability and willingness to work in area shelters, boarding homes or foster homes as well as other sites in which the seriously mentally handicapped population may be resident.
The average advocate in Hoover, AL earns between $21,000 and $51,000 annually. This compares to the national average advocate range of $26,000 to $58,000.
Average advocate salary in Hoover, AL
$33,000
What are the biggest employers of Advocates in Hoover, AL?
The biggest employers of Advocates in Hoover, AL are: