Advocate jobs in Iowa

We are currently recruiting 2 full-time Board-Certified Behavior Analyst for a healthcare facility located in Dallas, County, Iowa and Augusta, Maine. Positions offers a competitive salary and robust recruitment package. Please forward an updated resume if you meet the qualifications. Thank you. POSITION SUMMARY: The BCBA will provide support to individuals and their families by coordinating and providing services in Applied Behavior Analysis, function analyses and assessment, behavior acquisition and reduction procedures, and adaptive life skills. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL FUNCTIONS: •Adhere to and support all policies and procedures, providing necessary training for Registered Behavior Technician and communicating these expectations to parents, service providers, and funders as necessary. •Follow all clinical policies and procedures and guidelines. •Communicate openly with the Program Manager regarding a) availability and limits to experience and knowledge set regarding client needs, b) concerns affecting delivery of services, and c) other issues requiring attention. •Collaborate with families and other service providers to enhance and integrate intervention (e.g., within IEPs, ISPs, schools, other medical/therapy professionals), communicating verbally and in writing and attending meetings as needed. •Complete assessments and develop reports within designated timelines, following clinical policies and using the behavior plan template as designed. •BCBA will guide BCaBA's as to the responsibilities performed with each client •Attend all scheduled meetings held at Center whether scheduled in person or online. If unable to attend, initiate communication with the National Clinical Director to get information and resources provided. •Provide oversight for Registered Behavior Technician on a 1:1 basis working directly with clients - in accordance with the BACB, funding, and Center guidelines, to include documentation requirements. •Maintain documentation of services in accordance with the funder's requirements utilizing the appropriate reporting formats and submitting within the timelines required. •Understands and adheres to all external accreditation review standards, applicable state, local and Federal laws and/or regulations including maintaining patient confidentiality through abiding by HIPAA laws/regulations. •Performs additional duties as assigned. Education: Master's Level: Board Certified Behavior Analyst (BCBA) Providers of behavior analysis must have licensure or certification on active status at the time services are provided.

American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. This division currently operates in Tennessee, Georgia, Missouri, Kansas, Oklahoma, Utah, Texas, Mississippi, Iowa, Idaho, Louisiana, and Indiana with planned expansion into other states in 2025. For more information, visit AmHealthPlans.com. If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! Benefits and Perks include: * Affordable Medical/Dental/Vision insurance options * Generous paid time-off program and paid holidays for full time staff * TeleDoc 24/7/365 access to doctors * Optional short- and long-term disability plans * Employee Assistance Plan (EAP) * 401K retirement accounts with company match * Employee Referral Bonus Program Position Summary: The Member Advocate is a customer-service focused position that will support local service areas. This role reports to the Program Manager of their specific work region. The position is considered a work-from-home position as no formal office space/work location is provided; however, the Member Advocate will conduct a large portion of his/her work within partner nursing homes within a specific work region. Essential Functions: * Member Advocate will welcome all new members in accordance with established Plan processes. * Once member is enrolled, follow up member to ensure that any questions are answered, act as a point of contact if the member or their family needs assistance with the plan, or provide them with periodic updates about the plan. * Act as front-line support as needed with the member, partner facility and integrated care team to ensure the needs of the Member and Plan are met. * Develop and maintain relationships with key network providers/facilities within assigned region; support continued regional network development activities necessary to meet network adequacy requirements. * Meet with the member and/or their family at least monthly. * Member Advocates will annually sponsor or assist with no less than one group activity at each of their regional nursing facilities. * Contact TruHealth staff or appointees at least monthly, but more often as appropriate, to discuss and ensure the needs of the Member and Plan are met. * Follow up on any items that the members are dissatisfied with and report to plan accordingly. * Develop and maintain reporting to include but not limited to managing member status, daily/weekly/monthly facility calendar, issues tracking/management. * Ensure that ALL interactions with the member are compliant with CMS regulations. * Other responsibilities as assigned. Required Work Experience: * Experience successfully working in a healthcare delivery setting with elderly patients as either a clinician, social worker or caregiver. Nursing home experience is preferred. * CMS regulations regarding Medicare Advantage Plans Other Requirements: * Exceptional interpersonal skills with demonstrated ability to work independently as well as with a team; must be a good listener to understand feedback raised by the family. * Compliant, at all times, with CMS regulations regarding Medicare Advantage Plans. * Ability to work well with staff at each of the nursing homes in the assigned region to include nursing staff, doctors and administration staff. * Ability to deliver outstanding customer service with a proven track record. * Exceptional organizational skills * Strong written and verbal communication and clear-thinking skills with the ability to synthesize complex issues into simple messages. * Willingness and ability to travel to facilities within your assigned region; have dependable transportation, a current driver's license, a clean driving record, and proof of insurance. * Strong proficiency in computer skills in Microsoft Office Suite products. * Have suitable home work space allowing for productive office environment. License/Certification/Education Required: * Current Driver's License in applicable state * Associate Degree preferred EQUAL OPPORTUNITY EMPLOYER Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. This employer participates in E-Verify.

Salary $52,416.00 - $72,238.40 Annually Job Type Full-time Job Number 01868 Department Youth Justice & Rehabilitation Center Opening Date 11/26/2025 Closing Date 12/12/2025 4:30 PM Central * Description * Benefits Under general supervision, the Detention Youth Counselor provides close supervision and counseling to residents housed at the Scott County Juvenile Detention Center to improve behaviors as well as achieve individual goal plans. Provides training to assigned staff. Job Responsibilities Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Manages and monitors detention center residents; screens residents to determine placement; deescalates residents and restrains if needed; supervises residents through all daily activities to include meals, chores, recreation time, and shower procedures; responds to various requests. Conducts room searches; pats down residents entering and exiting the building and after visits; monitors security cameras to ensure residents are safe and well. Conducts minute checks on residents on suicide watch or on room confinement; maintains accurate counts of medications, keys, pencils, and utensils each shift; completes and documents periodic fire drills. Implements Aggression Replacement Training (ART), Yoga, Prison Rape Elimination Act (PREA) training with residents; schedules speakers on a variety of topics to educate, motivate, and inspire residents; administers testing for advancement within our program. Facilitates resident needs; schedules phone calls and visits with family, attorneys and Juvenile Court Officers; schedules haircuts as needed; cleans laundry, sheets, and blankets. Monitors and verifies all required staff certifications are current to include CPI, CPR, ART, Medication Manager, and Safe Serve certifications. Completes a variety of daily paperwork to include meal roster, phone list, refrigerator and freezer temperatures, and notes regarding the daily activities and interactions of residents; scans and submits to Juvenile Court Officers; completes incident, restraint, and injury reports; writes behavioral observation notes for each resident at the end of each shift. Processes the intake and discharge of residents; verifies discharge files are complete and orderly prior to annual audit; compiles and documents all court dates for residents; communicates with County Bailiffs regarding court dates for residents. Prepares and serves all meals and snacks in compliance with the Federal School Lunch Program; cleans, sanitizes, and stores all dishes and utensils; takes out garbage and cleans kitchen after each meal; manages portion control; tracks food allergies for individual residents. Responds to the medical needs of residents; administers minor first aid as needed; completes medical protocol for every injury; monitors residents that need to be taken to the hospital. Prepares medications for transfer to other facilities; passes medications both prescribed and over the counter; documenting each med passed; orders and stores medication securely upon delivery. Cleans up biohazardous materials; collects stool samples for lab tests; administers and evaluates mental health evaluations and makes referrals as needed. Performs a variety of minor maintenance as needed in the evenings and on weekends when regular maintenance staff is off duty. Staff trains interns and new employees in all aspects of daily work. Demonstrates the ability to exemplify, by his/her actions, the County PRIDE philosophy. Performs related duties as assigned. Standards For Initial Consideration Education, Training, and Experience Guidelines: Bachelor's degree in Criminal Justice or related field; AND six (6) months of experience working with youths in the court system; OR an equivalent combination of education, training, and experience. Knowledge of: Applicable local, State, and Federal laws, codes, regulations, and ordinances. Work safety policies, procedures, and practices. De-escalation techniques. Behavior management methods and practices. Skill in: Conducing mental health evaluations. Maintaining accurate records. Preparing clear and concise reports. Operating a computer to include standard software and some specialized software. Establishing and maintaining cooperative working relationships. Communicating effectively verbally and in writing. Supplemental Information License and Certification Requirements Must possess a Medication Manager and Safe Serve certification or obtain certification within six (6) months of hire. Must complete Crisis Prevention Institute training within six (6) months of hire. Must maintain a First Aid, CPR, and AED Certification within six (6) months of hire. Physical Demands and Working Environment: Work is performed throughout the detention center and requires exposure to potential physical harm from residents, hazardous cleaning chemicals, bodily fluids, and a variety of kitchen and general maintenance equipment and tools. Moderate physical exertion may be required when physically restraining residents. The following is a summary of benefits provided to non-union County employees. Benefits for employees covered under a collective bargaining agreement may vary somewhat depending on specific contract provisions. * Scott County Employment Benefits

Job Details Davenport - Lombard Office - Davenport, IA We are Family Resources Family Resources is a nonprofit social services agency that was founded in 1849. Our mission is to support successful lives to build strong communities. Family Resources values safety, integrity, trauma-informed care, partnerships, and dignity & respect. Employee Benefits: 32 Hour Work Week Affordable health, dental, vision insurance, short-term disability (majority of premium is covered by employer). Long-term disability and life insurance (fully paid by employer). Paid time options: 8 to 16 hours of PTO every month to accrue based on education/experience, plus a rollover of PTO every year up to 320 hours. 24 hours of personal time. * 40 hours of self-care. * *Prorated at date of hire & resets January 1 st each year. Longevity leave - after 10 years of full-time employment, we pay you to take 320 hours off to rejuvenate and not use any paid time off options. 12 paid holidays. 401(k) 50% matching up to 10% & financial planning guidance. Pet insurance options. $25.00 cell phone reimbursement. $0.50 mileage reimbursement per mile. Employee Assistance Program (EAP). Other Extras Work/Life Balance Employer qualifies as a Public Student Loan Forgiveness employer Efficient, Inclusive, Flexible, and Trauma-Informed work environment Manageable workloads Family Resources runs on an Entrepreneurial Operating System (EOS) purely: When hiring, we look at the whole body, The Head, The Heart, and The Briefcase for hiring success. When we hire, we ensure you: Are you the “Right Person, for the Right Seat”? You get it, want it, and have the capacity to do it. Your values align with the agency's values. With EOS, Living Your Ideal Life Means: Doing what you love - “spending your days doing things you love and are great at - things you do that give you energy and that you're passionate about” With people you love - “being with people you really love being around, who are enjoyable and uplifting, and with whom you can be your authentic self.” Making a huge difference - “making a huge impact and leaving a legacy, whether it's with the world, your employees, clients/customers, family, friends, or yourself” Being compensated appropriately - “making as much money as you want by providing value to others, helping them get what they want” With time for other passions - “Having time to pursue the other activities you're passionate about in your personal life” Operate by managing and strengthening the 6 key components - Vision, People, Data, Issues, Process, and Traction. Individuals who thrive at Family Resources include those who: Live our values. Understand that this isn't just a job. The work is about trying to change ourselves and the communities we live in. Engage in self-reflection for personal growth. Are self-advocates. Balance respecting leadership with proactively bringing up conversations about organizational needs. Have some humility and know that no one person has all the answers. Be Patient. Values feedback. Can work as part of a team and move work forward independently. Draw on both lived experience and knowledge that comes from reflection, conversation, and research in carrying out their job duties. Qualifications: Education Required: Bachelor's degree or equivalent experience in the survivor/human services field. Education Preferred: Master's degree in the survivor/human services field. Experience Required: Any relevant experience in the related field. Experience Preferred: 3 years of experience working in the human services field with survivor services experience. Valid driver's license in good standing and vehicle with appropriate auto insurance required. Must be able to pass the motor vehicle record background check. Position Specifics: Typically reflecting a 32-hour work week. Position Hours: Tuesday - Friday, typically 8:30 am to 5:00 pm with some required flexibility to meet the needs of the clients outside of these typical days/hours. Full-time position. Nonexempt hourly position. $28.48 per hour estimated $47,388.44 per year. Comprehensive benefits are offered. Service Area: The position is located in Scott County, Iowa Position Details: The Advocate - Self-Sufficiency will assist survivors of all violent crimes in becoming self-sufficient. This position will focus on three major barriers survivors identify in becoming self-sufficient: obtaining employment, transportation barriers, and child care assistance. This position will provide advocacy, including but not limited to navigating and accessing community resources, providing economic empowerment advocacy, assistance with job skills, resume building, accessing child care, including providing child care and/or respite, safety planning, etc. This position will provide transportation for survivors to and from work, appointments, etc. This position will also assist survivors with service coordination and rapid re-housing services as needed. This position will assist the Supervisor of Sheltering and Housing in obtaining, maintaining, and strengthening relationships with key partners in the service area to accomplish the goals of this position, as well as assist in tracking emergency client assistance funds. This position will require experience in assisting individuals with budgeting and/or education regarding money management. This position requires reliable transportation and proof of auto insurance. These responsibilities are carried out under the direction of the Supervisor of Sheltering & Housing. This position will need to have a flexible schedule that may include working some nights, weekends, and holidays. As a member of Family Resources, you will have an EOS leader who: Gives clear directions. Ensures you have the necessary tools. Acts with the greater good in mind. Delegates appropriately. Takes time to truly understand your role and how you can help the company. Makes their expectations clear. Communicates well. Has effective meetings. Meets one-on-one with you one time per month. Rewards and recognizes your performance.

Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis. We believe in going above and beyond to support donor families during and after the donation process. Our core values are what guide us, allow us to excel at serving our community, and keep our culture at Iowa Donor Network alive: Serve with Heart: We meet our donor families where they are. We are dedicated to providing compassionate service to all. Drive and Embrace the Future: We are proactive in our pursuit of excellence and work together to continuously evolve with adaptability Be Clear, Bold, and Respectful: We are genuine and courageous in our communication. If we see an opportunity for improvement, we shy something to make it better. Always Own It: we are resilient and passionately pursue our mission. We are personally accountable for taking initiative and delivering on commitments. Have you been searching for an opportunity to be part of something bigger than yourself, make a tremendous contribution to your community, and pursue a mission to save lives daily? If so, Iowa Donor Network could be just the organization you have been looking for. Job Title: Family Advocate Location: Must maintain permanent residency within one hour of North Liberty, Iowa. Schedule: 10 (24-hour) shifts per month, 12 weekend days per quarter, 3 Donor Family Care events per year (outside of regular on-call shifts), as well as 3 holiday shifts per year. Hours: 8am-8am CST *training will require additional availability Exemption Status: Exempt Salary Range: $56,500 - $70,600 annually *Iowa Donor Network determines final compensation based on education, experience, and skills relevant to the position. Job Title: Family Advocate Work System: Honor the Gift Department/Group: Donor Family Care Reports To: Manager of Donor Family Care Location: Altoona/North Liberty Position Type: Full-Time Exemption Status: Exempt OSHA Category: II IDN Culture Statement: Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis. Position Summary: This position supports donor families through organ and tissue donation in the hospital setting, and with ongoing grief and bereavement support after donation is complete. Daily activities include collaboration with IDN clinical team members, donor family members, interdisciplinary medical team and other essential stakeholders. Performance is measured by the satisfaction of the care provided to our donor families. Essential Functions and Performance Responsibilities: Responsible for collaborating with the donor family by continually assessing family needs, establishing rapport and communicating with families to independently advocate for the needs of the family while simultaneously advocating for the donation process. Oversee timely and respectful communication and collaboration with interdisciplinary medical team, donor families, and IDN team members. Ensure excellence in continuum of care for donor families, including grief support, donor family correspondence with recipients, donor family events, and donor family support gro ups. Participate in scheduled monthly meetings, process improvement, and quality assurance activities within the work system and organization. Position Qualifications and Education Requirements: Requires a four-year degree in the areas of Social Services, Psychology, Family Services, Child Life, Counseling or other healthcare related field. A minimum of two years of equivalent work experience involving complex family dynamics, such as death and dying, grief and loss or supporting families in the hospital setting is preferred. Skills and Abilities: Ability to establish strong, positive connections with diverse audiences, in rapidly changing, stressful, and unpredictable situations. Demonstrates a natural tendency to help, but not pressure others. Deliver health education suitable for all literacy levels. Excellent time management skills with a proven ability to prioritize needs and balance multiple simultaneous projects in a fast-paced and at times stressful environment. Exercise judgement in donation advocacy, crucial to the outcome of the case. Strong analytical and problem-solving skills. Demonstrates strong autonomy in decision making. Physical Requirements: Maintain a current valid driver's license and be insurable through IDN's insurance. Respond to call/page within 10 minutes and arrive to office/hospital within one hour of call as appropriate. Travel to the office and donor hospitals through the State of Iowa at any given hour of the day or night. This travel may occur under various weather conditions. Must be able to lift up to 20 pounds at times. Prolonged periods of sitting at a desk and working on a computer. Must respond timely to IDN communication outside of scheduled shifts. Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. (e.g., Influenza obtained annually by December 1st.) Duties of the position require travel or onsite response to execute essential job functions required in the facilitation of the donation process. Organizational Responsibilities: It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values. Employee's obligation to maintain the confidentiality of information shall survive the termination of employee's employment with IDN. All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than an “at will” employment relationship.

At One Outsourcing, an Authorized Retailer for Cricket Wireless, we pride ourselves in providing a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract. Cricket Wireless powers a nationwide network that covers more than 308 million customers. Want to join a great company where your ideas and talents really matter? We are one of Cricket Wireless largest Authorized Retailers and were growing! Our dedication to our employees and our customers is relentless. We work hard, we have fun, and we meet goals! Join our Team, make it a career and let's help more customers discover the most valuable customer-focused service around Wireless Sales Advocate Job Function: We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Opening, closing, money handling, inventory counts, taking deposits to the bank, communicating sales and goals to the team throughout your shift. Sales Associate duties Working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up to date with product features and maintain our store's visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assess customers' needs and provide assistance and information on product features Welcome customers to the store and answer their queries Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis “Go the extra mile” to drive sales Maintain in-stock and presentable condition assigned areas Actively seek out customers in store Remain knowledgeable on products offered and discuss available options Process POS (point of sale) purchases Cross sell products Handle returns of merchandise Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design) Qualifications Skills Proven work experience as a Retail Sales associate, Sales representative or similar role Basic understanding of sales principles and customer service practices Proficiency in English, bilingual is always welcomed Basic Math skills Working knowledge of customer and market dynamics and requirements Track record of over-achieving sales quota Hands-on experience with POS transactions Familiarity with inventory procedures Solid communication and interpersonal skills A friendly and energetic personality with customer service focus Ability to perform under pressure and address complaints in a timely manner Ability to work flexible hours, including evenings, weekends, and holidays

The Crisis Line Advocate provides over the phone advocacy, shelter navigation, and resources and referrals to those fleeing violence through the Northeast Iowa (Region 3). Key Roles & Responsibilities Victim Advocacy | Crisis Counseling | Information & Referral | Assessment of Service Needs | Data & Documentation Work Hours Weekdays- 5:00pm-10:00pm Weekends- 2:00pm-10:00pm These hours will be shared as this is a part-time position. What You Will Do: Identify and pursue safe alternatives to hotel stays whenever possible. Provide advocacy, crisis counseling, and access to crisis services and housing programs to callers on our crisis line. Support the crisis services team in navigating safe shelter options and diversion strategies for survivors of violence. Provide victim advocacy, crisis counseling and education to survivors of violence staying at Friends House. Comply with data tracking and documentation requirements. Works remote and provides virtual support. How You Will Succeed: People First- When you exhibit people first, you show genuine care/concern for the well-being and success of others and act accordingly to support/uplift them. Discover & Do- When you exhibit discover and do, you take action to solve problems, improve functionality and make things happen. Equity and Inclusion- When you exhibit equity and inclusion you foster an environment where all people feel welcome, valued and that they can contribute their unique talents and experiences. Grit - When you exhibit grit you work to achieve excellence and continuously improve, even in the face of challenges and adversity. Understand, align with and practice under the following philosophies/models: Housing First Model, Trauma-Informed Care, Client-Centered Approach, Harm Reduction, and Low-Barrier Shelter. Believe in our 10-year vision: Everyone has a home. Believe in our mission: We are ending homelessness by leading with the Housing First approach, driving systemic change through strong community partnerships, and providing individualized support that prioritizes client choice. Understand the 6 components of the Entrepreneurial Operating System (EOS). Job Qualification and Competencies: Must demonstrate ability to organize, prioritize and plan work to meet deadlines. Ensure confidentiality is in place for all people FOF serves. High School Graduate with a minimum of two years work experience. Previous experience in the following preferred: victim services, crisis intervention, housing programming, and/or case management. Ability to pass state, federal, and child abuse background checks.

Consistent caseload Relationship building Provide quality and individualized care Fast paced environment No weekends or holidays Starting wage is $15.00/hr As a Medical Advocate, you will will assist in organizing, arranging, and completing visits with outside professionals as required to meet the medical needs of each individual, integrating medical needs and services into the individual program plans for each participant. Schedule: Monday-Friday 8am-4:30pm Essential Job Responsibilities: Treat everyone with dignity and respect Coordinate and schedules all medical appointments Serve as a liaison between doctors and pharmacies Maintain and update all medical records Provide transportation to and from doctor's appointments Qualifications include: Possess current and valid driver's license and auto insurance, and maintain a good driving record. High School diploma or GED Ability to meet employment requirements (i.e. health screening, Driving Record, TB test) Health, Dental, and Vision Insurance PTO 403(b) Retirement Plan Employee Assistance Program Referral Program *Denotes essential functions of the position. The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so employed.

Full-time Description We are seeking a compassionate, trauma-informed Shelter Advocate to join our Domestic Violence Services (DVS) team. The Advocate will provide direct support and crisis intervention to clients impacted by domestic violence, ensuring their safety and well-being in a secure, supportive shelter environment. This role is vital in fostering a healing space for survivors and helping them achieve their goals through advocacy, resource connection, and empowerment. The impactful work you'll be doing: Provide crisis intervention, advocacy, safety planning, and referrals to current and potential clients in person or by phone. Respond effectively to crisis situations within the shelter in accordance with agency policies, ensuring the safety of clients and staff. Consult with on-call supervisors as needed. Develop and maintain knowledge of community resources and build working relationships with service providers to facilitate effective referrals and coordinated care. Support clients in achieving self-sufficiency and emotional well-being through goal setting, progress monitoring, and trauma-informed, strength-based advocacy. Engage in professional development to expand knowledge of domestic violence, trauma-informed care, cultural awareness, mental health, and substance abuse. Maintain required ICADV certification. Complete all required documentation per shift, including intake and exit paperwork, incident reports, case notes, and shelter log updates. Maintain professional communication with team members to ensure continuity of care and trauma-informed service delivery. Support the daily operations of the shelter, including monitoring the facility for cleanliness and safety, resolving client conflicts, and providing support in alignment with individual client goals. Provide or coordinate transportation to clients for goal-related activities and appointments as needed. Maintain consistent attendance, be available for shift coverage as needed, and actively participate in team and advocate meetings. Remain alert and attentive throughout the entirety of each shift to ensure the needs of the shelter and its residents are met. Perform backup shelter duties during assigned weekends. Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in Human Services, Social Work, or related field preferred. Previous experience working with individuals impacted by domestic violence, trauma, or crisis situations strongly preferred. Knowledge of trauma-informed care, victim services, and local community resources. Strong interpersonal and communication skills with the ability to maintain professional boundaries. Ability to work independently, manage multiple priorities, and respond effectively in high-pressure situations. Valid driver's license and reliable transportation required Why you'll love working here: 80 hours of vacation time after 90 days of employment Up to 480 hours of accrued paid sick hours 8 paid holidays Full benefits package, including medical, dental, vision Company provided life insurance, with optional voluntary life insurance STD and LTD 401k with Company Match EAP Employee Referral Program Be a part of something extraordinary! Salary Description $18-$19/hour

Job Details Entry US-IA-Oskaloosa - Oskaloosa, IA Full-Time/Part-Time High School Diploma or GED $18.50 - $19.50 Hourly Varied ShiftsFSW-FCS What you will do? As the Family Support Worker you will serve as an important part of a service delivery team that works to help achieve reunification with parents and children and maintain that unification. This position will provide opportunities for families to have meaningful family contacts with one another and identify critical formal and informal supports to families that can provide support on an ongoing basis and assist the family in removing barriers to maintain family unification. Specific responsibilities include: Schedule appointments and meetings. Provide transportation assistance with valid driver's license and insurance Supervise family interactions Supervise sibling interactions Identify tools, resources and/or supports within the community Advocate for children/families referred to FCS services Telephone contacts with the parent(s)/adult(s) in the case Work with Family Support Specialists and Intervention Specialists assigned to the case and work as a cohesive team member providing case supervision Be trained in and demonstrate skills in family interaction and capable observation documentation during sibling and family interaction Qualifications & Program Information What you need: To qualify you must be at least 23 years of age and possess a High School diploma or GED. Prior education or experience related to social services is preferred but, not a requirement.

Job Description Are you looking for a career that truly makes a difference? Join a mission-driven team that empowers children with Autism to reach their full potential and lead fulfilling, joyful lives. We're hiring dedicated individuals to start their careers in Applied Behavior Analysis (ABA) - one of the fastest-growing and most impactful fields in behavioral healthcare. What We Offer: Job security and growth in a high-demand field Flexible scheduling - afternoon and evening shifts available Competitive compensation with part-time opportunities No prior experience required - we provide full, paid training Ideal for college students or career changers Valuable hands-on experience for future careers in psychology, education, or healthcare Key Responsibilities: Deliver 1:1 ABA therapy to children with Autism in-home or community settings Implement personalized skill-building and behavior support plans Track client progress through electronic data collection Foster a positive, engaging, and supportive environment Collaborate with families and clinical teams to ensure treatment success Qualifications: High school diploma or equivalent (college coursework in Psychology, Education, or related fields is a plus) A genuine passion for working with children and making a difference Patience, empathy, and strong communication skills Willingness to complete the 40-hour RBT (Registered Behavior Technician) course Availability for at least 6 months Additional Information: All roles begin as part-time Services are provided in clients' homes or in the community Reliable transportation required

Full-time Description Easterseals Iowa is seeking a dedicated individual to join our Crisis Stabilization Center. As a Crisis Stabilization Professional, you will play a crucial role in supporting children and families experiencing mental health crises. Our program operates both at our serene Camp Sunnyside location and within the community. Now is an excellent time to join as we have updated our salary ranges and available hours to choose from! Join Our Team as a Crisis Stabilization Professional! Location: Camp Sunnyside | Schedule: Full-Time, 7-5 pm Friday-Sunday and 1-11pm on Mondays Pay: $18.00-$20.00/hour + Annual Raises/Bonuses Location: Camp Sunnyside | Schedule: Part-time, overnight position, Sunday 11pm to Monday 7am and Monday 11pm to Tuesday 7 am Pay: $18.00-$20.00/hour + Annual Raises/Bonuses Are you passionate about supporting children and families during their most vulnerable moments? Easterseals Iowa is seeking a dedicated Crisis Stabilization Professional to join our residential team at the beautiful Camp Sunnyside. This is your opportunity to make a meaningful impact while working in a supportive, mission-driven environment. What You'll Do: Empower Families: Deliver skill-building interventions that help children and families manage crises and build long-term resilience. Collaborate for Impact: Partner with a multidisciplinary team to develop and implement stabilization and WRAP, (Wellness Recovery Action Plan) strategies. Coordinate Care: Work closely with other supports and service providers to ensure families receive comprehensive support. Why You'll Love Working Here: Meaningful Work: Be part of a mission that transforms lives. Competitive Pay: with predictable raises and performance bonuses. Specialized Training: Receive expert training in: Crisis Intervention Motivational Interviewing Suicide intervention skills The Skills System - an evidence-based approach for clients with cognitive challenges Beautiful Setting: Work in a peaceful, nature-rich environment at Camp Sunnyside. What We're Looking For: Education & Experience: Bachelor's degree in a human services field (psychology, social work, nursing, education, etc.) + 1 year of behavioral/mental health experience OR a bachelor's degree in another field + 2 years of behavioral/mental health experience OR 2 years of behavioral/mental health experience Bonus: Experience in crisis services is highly preferred Other Requirements: Reliable transportation (mileage reimbursement provided if working in the community) Flexible availability, including evenings and weekends Insurability under Easterseals vehicle policy Access to a phone for support needs What to Expect: Step 1: Phone interview with our Recruitment & Talent Development Coordinator Step 2: In-person interview with our Team Leader Salary Description $17.50-$18.50

JOB TITLE: Bilingual Victim Service Advocate (DV and Housing) DEPARTMENT: Domestic Abuse Council and Housing REPORTS TO: Victim Services Coordinator COUNTIES: Monona, Crawford, Ida, Sac, Calhoun, Carroll BENEFITS: Full time position; Health, Vision & Dental Insurance, Vacation/Sick Leave, Simple IRA, Non-Exempt Position Summary: The Bilingual Victim Advocate is responsible for providing trauma-informed, survivor-centered victim services to survivors of domestic abuse, homicide, and all victims of violent crime, with an emphasis on serving Spanish-speaking clients and communities. Additionally, the advocate conducts community outreach, training, and awareness initiatives to strengthen resources for survivors and enhance public understanding of victim needs furthering the impact of the agency's mission. The Housing Advocate provides essential support and guidance to individuals and families who are experiencing or at risk of homelessness. This position plays a key role in assessing referrals, connecting clients with housing opportunities, and supporting the transition into stable housing. Key Responsibilities: Direct Client Services & Advocacy Provide trauma-informed, survivor-centered support and case management for survivors of all other violent crimes. Respond promptly to crisis calls, ensuring survivors receive immediate safety planning and emotional support. Assist survivors with protection orders, Crime Victim Compensation applications, and legal advocacy. Accompany survivors to court hearings, law enforcement interviews, and medical appointments for emotional and procedural support. Connect survivors with community resources. Provide verbal and written interpretation and translation in Spanish and English as needed during client interactions, documentation, and community outreach. Ensure language access for limited English proficient (LEP) clients by facilitating clear communication and understanding of services and rights. Provide in-home services and mobile advocacy when deemed safe and appropriate. Establish and uphold clear professional boundaries with clients, following ethical guidelines and organizational policies. Ensure all interactions remain respectful, professional, and focused on client well-being while maintaining confidentiality and avoiding conflicts of interest. Maintain a minimum of 60% direct service hours per month supporting victims. Participate in on-call rotations, providing crisis response for seven-day periods, including holidays (if applicable). Flexibility to work irregular hours, including evenings, weekends, and holidays as needed. Case Management & Documentation Manage incoming crisis calls and walk-ins, ensuring proper assessment and documentation. Complete intakes, service logs, needs assessments, confidentiality agreements, and referrals accurately. Ensure timely data entry into the agency's confidential database. Maintain confidential and complete case records, ensuring timely entry into the agency's database for compliance and reporting. Follow all agency policies, confidentiality laws, and grant requirements. Community Outreach & Public Awareness Conduct public speaking engagements and presentations to increase awareness of homicide and other violent crimes, domestic violence, trafficking, and victim services. Assist in distributing educational materials and resources for public awareness campaigns. Develop and maintain relationships with referral agencies, law enforcement, healthcare providers, and social service organizations to enhance community response to victim services. Represent the agency at community meetings, outreach events, and collaborative initiatives. Assist with fundraising and awareness efforts, including selling raffle tickets, attending vendor fairs, and supporting agency events. Training & Professional Development Attend staff meetings, case conferences, and required training sessions. Successfully complete mandatory 20-hour victim counselor training upon hire. Complete all required training certifications, including the Homicide and Violent Crimes Certification within one year of employment. Engage in ongoing training and development to stay current on best practices in victim advocacy. Staff Wellness & Support Prioritize self-care and seek support when experiencing work-related crises or vicarious trauma by utilizing available mental health resources, participating in debriefings, and implementing personalized self-care strategies. Communicate effectively with staff and supervisors to foster a supportive work environment, ensure clarity in expectations, and promote collaboration to enhance victim services. Adhere to all Family Crisis Centers' policies, procedures, and confidentiality. Adapt to evolving organizational needs by taking on additional responsibilities as necessary. Support agency-wide initiatives and assist with special projects as needed. Qualifications: Education & Experience: Bachelor's degree in human service related field or equivalent professional and personal experience. Bilingual in Spanish and English required. Must be able to read, write, speak, and interpret in both languages. Experience in crisis intervention, victim advocacy, or case management preferred. Skills & Competencies: Fluency in both spoken and written Spanish and English, with the ability to effectively interpret and translate in real-time. Strong ability to respond effectively in crisis situations and establish trust with survivors. Excellent public speaking, written communication, and interpersonal skills. Ability to work independently, prioritize tasks, and maintain organized client records. Training & Certification: Must complete mandatory victim advocate training within 30 days of employment and fulfill on-going certification requirements. Travel Requirements: Willingness to travel frequently for client support, outreach, and training. Background Requirements: Must pass all required background checks, including/not limited to: Criminal and child/dependent adult abuse background checks Sex Offender Registry clearance Must possess a valid driver's license and adequate motor vehicle insurance. FCC is an equal opportunity employer. FCC is fair and impartial in all of its relations with its employees and applicants for employment and makes all employment related decisions without regard to race, creed, color, religion, sex, sexual orientation, gender identity, socio-economic status, parental responsibility, language, national origin, age, health status (including HIV-positive), physical or mental disability, or any other categories protected by federal, state, or local law.

Are you looking for a career that truly makes a difference? Join a mission-driven team that empowers children with Autism to reach their full potential and lead fulfilling, joyful lives. We're hiring dedicated individuals to start their careers in Applied Behavior Analysis (ABA) one of the fastest-growing and most impactful fields in behavioral healthcare. What We Offer: Job security and growth in a high-demand field Flexible scheduling afternoon and evening shifts available Competitive compensation with part-time opportunities No prior experience required we provide full, paid training Ideal for college students or career changers Valuable hands-on experience for future careers in psychology, education, or healthcare Key Responsibilities: Deliver 1:1 ABA therapy to children with Autism in-home or community settings Implement personalized skill-building and behavior support plans Track client progress through electronic data collection Foster a positive, engaging, and supportive environment Collaborate with families and clinical teams to ensure treatment success Qualifications: High school diploma or equivalent (college coursework in Psychology, Education, or related fields is a plus) A genuine passion for working with children and making a difference Patience, empathy, and strong communication skills Willingness to complete the 40-hour RBT (Registered Behavior Technician) course Availability for at least 6 months Additional Information: All roles begin as part-time Services are provided in clients homes or in the community Reliable transportation required

Seasons Center Mission Statement: Guiding Individuals and Families towards a meaningful and fulfilling life. Why Choose Seasons? Great Benefits Ongoing Training Opportunities, including Continuing Education Credits Family Focused and Promotes Self-Care About the Job Seasons is a comprehensive behavioral health center offering a broad range of psychiatric and behavioral health services to communities in the Northwest Iowa region. We are currently seeking a full-time Functional Family Therapy (FFT) Specialist. The FFT Specialist provides FFT services, as well as oversight and clinical supervision to a team of FFT therapists delivering evidence-based services to youth and families. This role ensures fidelity to the FFT model, provides clinical guidance, and works collaboratively with staff and stakeholders to achieve positive client outcomes. Salary Range $55,000-$65,000 per year (Depending on years of experience, education, and license level) Requirements Must have or be eligible for a full, independent Iowa license (LISW, LMHC or LMFT) Must be eligible to provide clinical supervision Excellent leadership and communication skills are required Must have strong clinical skills and experience providing treatment to children, families, and individuals mental illnesses Some travel is required for this position, so a valid driver's license is required A certification in functional family therapy is preferred but not required Questions About the Job? For more information, please visit us as ********************* or contact Laura at ************. See a full list of benefits available to all eligible employees are available at the bottom of the careers tab at ********************* . Seasons Center for Behavioral Health is an Equal Opportunity Employer. Seasons does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Job Details Med Quarter - Cedar Rapids, IA Full Time 4 Year Degree $38000.00 - $44000.00 Salary DayDescription Make a Difference Every Day - Become a School Based BHIS Case Worker at Tanager Are you looking for a role where you can truly change lives? Imagine being the reason a child smiles again, builds self-confidence, or discovers a new dream. As a School Based BHIS Caseworker at Tanager, you won't just have a job - you'll have a purpose. Every interaction you have can shape a child's future, helping them feel seen, supported, and safe. If you believe in the power of human connection, healing, and growth, this is your chance to help a child discover their potential. About Tanager Since 1879, we've been dedicated to supporting children and families in Linn County and as the first children's human services agency in the county, our mission continues to evolve with the needs of our community. Today, we serve over 4,000 children and teens annually through prevention, treatment, and outreach programs. We're more than a non-profit - we're a community of caregivers working together to Inspire, Empower, and Heal. Position Overview As a School Based BHIS Caseworker, you will be working directly with children and their families in the school setting to provide skill building services addressing their mental health needs, while delivering direct care services that are: Client-centered Strengths-based Professional and compassionate In this role, you will work closely with clients to encourage positive behaviors and actions, while also providing indirect coordination and collaboration with other professionals to ensure comprehensive services that benefit the child and family. Skill-building services focus on seven key areas: cognitive flexibility, communication, conflict resolution, executive functioning, interpersonal relationships, problem-solving, and social skills. This position offers scheduling flexibility, allowing you to meet with clients and their families at predetermined times that best support their needs. Why Choose Tanager? We care for the people who care for our kids. Full-time employees enjoy: Comprehensive Benefits: Medical, dental, vision, and pet insurance Financial Security: Retirement plan, employer-paid life, short & long-term disability Wellbeing Support: Access to Headspace app, Employee Assistance Program (EAP) Work-Life Balance: 10 paid holidays, Compassionate Leave, generous PTO policy Growth Support: tuition reimbursement and opportunities for advancement Convenient Pay: Weekly payroll We also offer a 9 month option to enjoy the flexibility of a school based calendar And most of all - the chance to inspire hope and make a lasting impact Qualifications Qualifications Bachelors degree in social work or related human services field Minimum of one-year relevant post-degree experience in the human services field Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work Required Special Qualifications: Must possess a valid Drivers License and meet the driving requirements of the Agency Ready to Inspire Hope? If you're passionate about helping youth find their strength, voice, and purpose - Tanager is the place for you. Join a team where your work truly matters and where every day brings a new chance to make a positive impact. Apply today and start changing lives - including your own. Tanager is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Transports youth and supervises visitation.WORK 16 - 30 HOURS A WEEK! MAJOR RESPONSIBILITIES & DUTIES: Ensures the safety of the youth during transportation and during visitation with biological family. Transports youth in and around service area from a designated location to the place of the visit and back again understanding that being on time for every scheduled visit or transportation is crucial. Supervises the youth and their family members during scheduled visit times to ensure the safety of the children involved and that conversations are positive and appropriate. Observes and assesses behaviors of all parties and guides or redirects as needed to assist in the process of constructing a successful visit. Maintains and organizes documentation of each supervised visit and transportation and turns in reports within established timelines. Communicates as needed with the appropriate staff on various issues that arise with each case. Develops a working relationship with the youth and family members to build trust which is crucial in the process of prompting and modeling parenting skills to the parents and in assisting them with interacting constructively with their children. Discerns the proper time to step in and intervene when redirection is required as a result of any violations of behavior or situations in the visitation plan in which the youth and family members are faced with safety concerns. Responds on short notice situations occasionally to substitute for a supervised visit, to fulfill urgent requests for new visits, or to transport children from one place to the other. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of state Vehicle and Driver Safety Guidelines. Ability to drive frequently and for extended periods of time using own vehicle. Knowledge of regulatory requirements pertaining to youth care. High level of professionalism and interpersonal skills. Computer skills in Microsoft Office. Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality. Ability to build and sustain trust to facilitate successful, professional relationships. Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards. Ability to quickly make decisions in sensitive and sometimes critical areas and to adapt responses to situations while maintaining procedural and regulatory integrity. Strong knowledge of Boys Town Model. REQUIRED QUALIFICATIONS: High school diploma or equivalent required. Minimum 1 year of experience in youth care or human services required. Minimum 21 years of age (applicable to Rhode Island only). NOTE: Education and experience requirements may be higher based on Affiliate Site location, Local contracts, or Federal/State contract requirements. A combination of education and experience may be considered provided they meet the contract requirements (for example: an Associates degree in human services and 6 months of related work experience, or a Bachelor's degree in human services.) Possess a valid driver's license with a good driving record required. Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required. Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required. Pass an annual Motor Vehicle Registration (MVR) check required. Evening and weekend work hours required. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Must be able to lift car seats and children up to 50 pounds Reasonably expected to have and maintain sufficient, agility, and endurance to perform all job requirements (including stressful situations - physically, mentally, and emotionally) encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families. Must have sufficient ability to see, hear, speak, and mobility to monitor youth. Duties are performed in both indoor and outdoor settings. While performing the duties of this job, the employee is subject to outside weather conditions and may be required to visit homes with substandard living conditions and domestic pets. Travel/transportation is a significant responsibility of this position. Must be a safe driver and transport youth and families in all seasons and weather conditions. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.

Support Staff/Behavioral Specialist APEX Date Available: August 2025 Closing Date: Until Filled The Apex Regional Program is not a part of the Glenwood Community School District, but is housed within our district. The Apex Regional Program in Glenwood, IA is a private, alternative Level III K-8 school program seeking applicants for positions of behavior specialist and registered behavior technician (RBT). We have a small student-teacher ratio and a team of behavior specialists, teachers, RBTs, BCBAs and licensed therapists on staff who work together to determine treatment plans and collaborate on IEPs. Qualified applicant should have a minimum of a high school diploma or GED, experience working with children or disabled adults, and the ability to work independently as well as in a team environment. For applicants interested in gaining RBT certification, training and supervision can be provided. It is an essential function to be able to meet the rigorous demands of the job, which may include: long periods of lifting, bending, kneeling, crouching, crawling, and engaging with children on the floor or standing for long periods. Glenwood is a beautiful community just 20 minutes south of Council Bluffs. Please submit a letter of interest or resume to Katy Bowen, M.Ed, email:*****************************. Questions regarding the program or position are welcomed.

Requirements Must have or be eligible for a full, independent Iowa license (LISW, LMHC or LMFT) Must be eligible to provide clinical supervision Excellent leadership and communication skills are required Must have strong clinical skills and experience providing treatment to children, families, and individuals mental illnesses Some travel is required for this position, so a valid driver's license is required A certification in functional family therapy is preferred but not required Questions About the Job? For more information, please visit us as ********************* or contact Laura at ************. See a full list of benefits available to all eligible employees are available at the bottom of the careers tab at *********************. Seasons Center for Behavioral Health is an Equal Opportunity Employer. Seasons does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.