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Remote Dev Advocate - AI Tools & Community (US/UK)
Victrays
Remote advocate job
An innovative AI startup is seeking a Developer Advocate to educate and inspire developers about their AI tools. This role involves creating technical content, engaging with the developer community across various platforms, and supporting product launches. Ideal candidates will have a strong technical background in software development or AI, excellent communication skills, and experience building communities. Joining this mission-driven environment offers opportunities for meaningful impact in a rapidly growing industry.
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$37k-46k yearly est. 1d ago
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US SaaS Commercial Counsel & Privacy Lead
Incident.Io
Remote advocate job
A leading AI incident response platform is seeking a qualified lawyer as their first legal hire in the US. This role involves providing strategic legal support to sales teams, managing SaaS agreements, and navigating data protection issues. Applicants should have a strong background in commercial contracts and thrive in a fast-paced environment. The company offers a competitive salary, generous benefits, and the opportunity to shape their legal function as they scale. Remote working options are available.
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$136k-281k yearly est. 5d ago
Family Partner: Lived-Experience Advocate (Remote)
Senecafoa
Remote advocate job
A mental health services provider in California seeks a Family Partner to empower families, especially parents and caregivers, to actively engage in treatment planning and decision-making. Candidates should have lived experience with adolescent mental health services. The role involves relationship-building, providing support, and navigating county systems. Offering competitive pay, flexible schedules, and comprehensive benefits including medical, dental, and paid time off.
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A global legal services organization is seeking a senior commercial attorney to provide interim support for its commercial legal team. The role includes negotiating MSAs for a consumer-facing division and requires strong in-house experience, particularly in regulated environments. Ideal candidates thrive in fast-paced settings and can manage competing priorities. The project is expected to last 2 to 3 months, with a preferred on-site presence in Northbrook, IL or Austin, TX. Compensation ranges from $105 to $115 per hour based on qualifications and experience.
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$45k-82k yearly est. 3d ago
Case Manager
Us Tech Solutions 4.4
Remote advocate job
Contract Duration: 03 Months
Location: Miami-Dade County (Hialeah: 33010, 33012, 33013, 33014, 33015, 33016, 33018, 33142, 33147).
We are seeking a Bilingual Case Management Coordinator (Spanish/English) to support Medicaid Long Term Care/Comprehensive Program members in Miami-Dade County, FL. This is a work-from-home position that requires significant field travel (50-75%) for face-to-face member visits in homes, Assisted Living Facilities, and Skilled Nursing Facilities.
The Case Management Coordinator is responsible for assessing, planning, implementing, and coordinating care management activities for members with supportive and medically complex needs. The role focuses on improving short- and long-term health outcomes through care coordination, education, and integration of community resources.
Key Job Duties
Coordinate case management activities for Medicaid Long Term Care/Comprehensive Program members
Conduct telephonic and face-to-face comprehensive member assessments
Develop, implement, and monitor individualized care plans
Coordinate care with Primary Care Providers, skilled providers, and interdisciplinary teams
Facilitate services including prior authorizations, condition management support, medication reviews, and community resources
Conduct multidisciplinary reviews to achieve optimal healthcare outcomes
Utilize motivational interviewing and influencing skills to promote member engagement and behavior change
Educate and empower members to make informed healthcare and lifestyle decisions
Experience & Qualifications
Required Qualifications
Bilingual (Spanish/English) - fluent in speaking, reading, and writing
1+ year of experience in behavioral health, long-term care, or case management
Preferred Qualifications
Managed care experience
Case management and discharge planning experience
Long-term care experience
Education
Bachelor's degree required, preferably in Social Work or a related field
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruter Details:
Name: Umar Farooq
Email: **********************************
Internal Id #26-00632
$37k-48k yearly est. 4d ago
STD Case Manager - Remote
Symetra 4.6
Remote advocate job
Symetra has an exciting opportunity to join our team as aShort-Term Disability (STD) Case Manager!
About the role
In this role, you'll be responsible for making timely, accurate, and customer-focused decisions on STD, Statutory Disability Insurance (SDI), and Absence Management (AM) claims. You'll collaborate with internal and external partners to gather and analyze information, ensuring each claim is handled with care, efficiency, and empathy.
What You Will Do
Evaluate and manage new and ongoing STD, SDI, and AM claims with accuracy and timeliness.
Gather and assess clinical, vocational, employer, and financial information to support claim decisions.
Apply contract terms and procedural guidelines to determine claim outcomes.
Maintain detailed and accurate documentation in claim systems.
Communicate clearly and professionally with claimants, employers, and internal teams.
Develop and follow claim management plans to achieve optimal outcomes.
Deliver compassionate, customer-first service that builds trust and confidence.
Foster a collaborative, respectful, and high-performing team environment.
Why Work at Symetra
Here's what some of our employees have to say about why they work at Symetra:
"I chose Symetra because I heard it was a pro-employee company-and it's absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow-both within your role and beyond-make it a great place to build your career." - Alicia L., Claims Examiner
"What I was searching for was a company that genuinely valued my voice-and I found that at Symetra. I truly enjoy working one-on-one with our customers, especially when they're going through life's toughest moments. Being able to offer support and hear their relief and gratitude when we help-it's deeply meaningful. That's what makes me proud to be part of the Symetra team." - Lilly H., Claims Team Lead
What we offer you
Benefits and Perks
We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overview
Compensation
Hourly Range: $22.00 - $36.23 plus eligibility for annual bonus program
Who You Are
High school diploma required.
3+ years of STD claims experience preferred.
Knowledge of STD, SDI, and Absence management products and relevant regulations preferred.
Understanding of medical terminology, anatomy, and pathology preferred.
Excellent communication, decision-making, and organizational skills.
Strong customer service and problem-solving skills.
Able to manage multiple priorities concurrently with attention to detail.
Proficiency with the Microsoft Office Suite required.
Claim Vantage and/or Fineos experience a plus.
NY Independent Adjuster license or industry certifications (e.g., FMLA Specialist) are a plus.
We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: careers Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.
When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:
Disqualification from the recruitment process
Withdrawal of a job offer
Termination of employment and other criminal and/or civil remedies, if fraud is discovered
$22-36.2 hourly 4d ago
Intervention Specialist
New Story Schools (Oh
Advocate job in Columbus, OH
We believe every learner deserves a safe place to grow. At New Story Schools, teams unite academics and therapeutic supports to help students ages 5-21 build skills for life. If collaboration, compassion, and data-informed practice drive you, join us.
As an Intervention Specialist at New Story Schools, you will create meaningful learning experiences for students with developmental and learning differences. You'll design instruction aligned with each student's IEP, support their social and academic growth, and collaborate closely with families and multidisciplinary teams.
What You'll Need
Bachelor's degree in special education or related field from an accredited institution
Valid Ohio Intervention Specialist license
Demonstrated experience developing and implementing IEPs
Strong collaboration and communication skills with families and school teams
Dedication to inclusive, student-centered instruction and behavioral support
What You'll Do
Plan and deliver instruction aligned with each student's IEP goals
Conduct assessments to track academic, behavioral, and social progress
Collaborate with families and related service providers to ensure consistent support
Maintain accurate documentation and progress reports for compliance and evaluation
Foster a positive classroom culture that supports learning, independence, and respect
Why You'll Love Working Here
Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays
Wellness perks including gym discounts, mindfulness apps, and prescription savings
Tuition reimbursement, career development programs, and leadership training
401(k) retirement savings with a 4% company match and immediate vesting
Health, dental, and vision insurance
Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources
Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you
New Story Schools is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at ...@newstory.com.
$34k-49k yearly est. 7d ago
Strategic Privacy, AI & Tech Counsel (Remote)
Allstate Northern Ireland Limited
Remote advocate job
A leading insurance and risk management firm is seeking a Privacy, Compliance & Technology Counsel to provide privacy counsel across various technology platforms. This remote position requires a Juris Doctorate and 7+ years of legal experience in privacy and technology-related matters. The successful candidate will advise on compliance with regulatory requirements and emerging business issues, leveraging strong analytical skills and business acumen. This role emphasizes collaboration and impacts the firm's strategic direction while working in a highly regulated environment.
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$33k-45k yearly est. 2d ago
Licensed Professional Counselor
Betterhelp 3.5
Remote advocate job
Private practice with no doors and no overhead.
BetterHelp is one of the world's largest online therapy platforms for mental health professionals who want to focus on client care - not admin or overhead. You provide the expertise. We handle the rest.
Why Join BetterHelp
Competitive hourly compensation.
$650 Health Benefit Stipend: Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week
No insurance headaches. No clawbacks. No payment delays. We handle everything - you get paid weekly for every session. Ai documentation.
Increase Caseloads: 70% of clients use insurance, helping you build and sustain a strong caseload.
$500 first client bonus* - Earn when you see your first insurance client within 30 days of applying.
$2,000 first month bonus* - Providers licensed in NY, VA, MD, DC, can earn an additional $2k in their first month.
Additional Benefits
Work from the comfort of home (fully remote)
Flexible schedule - you set your own hours.
Free access to 390+ CEU courses
Free BetterHelp membership for self-care
Insurance + cash-pay clients available
Additional bonuses & incentives for high performers
Zero overhead: No fees are collected from the therapist, ever.
Autonomy over clinical decisions
Access and connect with our community of over 30,000 therapists
We're Looking For
LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD
Experienced Mental Health Therapist or Counselor with a passion for helping adults, couples, or teens.
Requirements:
3+ years of mental health counseling experience
Master's or Doctorate in Counseling, Psychology, Social Work, or Marriage & Family Therapy
Fully independent license (LCSW, LPC, LMFT, LMHC, etc.) and can provide therapy without supervision.
U.S. residency, private workspace, reliable internet, and liability insurance
A private and professional environment for conducting sessions.
Excellent written communication.
Must have professional liability insurance.
Reliable Internet connection.
Currently residing in the US.
NOTE:
Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor).
Experience counseling adults, couples, and/or teens.
*The use of the word “bonus” refers to an incentive provided to independent contractors. It does not imply an employment relationship nor entitle any independent contractors to employee benefits. Bonuses vary state to state and are subject to changes and certain requirements must be met to qualify for bonuses.
$80k-114k yearly est. 2d ago
Remote - Brand Counsel
Beacon Hill 3.9
Remote advocate job
Beacon Hill is hiring a Brand Counsel to support a growing pharmaceutical organization's Commercial, Market Access, and Medical Affairs teams during a critical period of product commercialization and pre-launch activity. This is a fully remote, full-time 6-month contract role with the potential to convert to a permanent position based on performance and business needs.
Responsibilities:
Partner cross-functionally to provide legal advice related to Marketing and Market Access, including brand strategy, promotional materials, and patient support initiatives.
Advise Medical Affairs on strategy, scientific exchange, field medical materials, and related activities.
Foster a culture of compliance in interactions with healthcare professionals through policy development and delivery of effective training initiatives.
Provide legal advice as a member of cross-functional teams, including product development program teams, promotional and medical review committees, and grant and investigator-sponsored trial review committees.
Advise on pre-launch and commercialization activities in compliance with applicable healthcare laws and regulations.
Communicate legal advice to business stakeholders in a clear, practical, and solutions-oriented manner.
Support core business initiatives while managing multiple priorities in a fast-paced environment.
Requirements:
Juris Doctor (JD) required.
Active bar admission in at least one U.S. jurisdiction; candidate must be barred in the state in which they reside.
8+ years of legal experience, with required experience advising pharmaceutical or life sciences clients; in-house pharmaceutical industry experience strongly preferred.
Deep understanding of healthcare laws and regulations, including the Anti-Kickback Statute, False Claims Act, and Food, Drug & Cosmetic Act.
Experience advising on pharmaceutical advertising and promotion principles.
Experience with state price reporting and/or privacy matters preferred.
Proven ability to counsel clients effectively and build strong cross-functional relationships.
Ability to thrive in a fast-paced environment, manage competing priorities, and execute complex projects to successful completion.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
$31k-59k yearly est. 14h ago
Clinical Case Manager Behavioral Health - Spanish Speaking - Work at Home
CVS Health 4.6
Remote advocate job
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effective outcomes. Telephonic clinical case management with Medicare population.Uses Motivational Interviewing and engagement interventions to optimize member participation in case management programs. Completes a Comprehensive Assessment and Plan of care.Will document in clinical systems to support legacy Aetna and Coventry membership.Provides BH consultation and collaboration with Aetna partners.Active participation in clinical treatment rounds.Active participation in team activities focused on program development. Innovative thinking expected.The majority of time is spent at a desk on telephonic member outreaches and computer documentation.Assist members with locating community based behavioral health resources.Required Qualifications3+ years of direct clinical practice experience An active and unrestricted clinical behavioral health license in state of residence is required (ex: LPC, LCSW, LMFT, LPCC, LISW, LSW) Required to use a residential broadband service with internet speeds of at least 25 mbps/3mbps in order to ensure sufficient speed to adequately perform work duties. Some candidates may be eligible for partial reimbursement of the cost of residential broadband service Bilingual Spanish and English Preferred QualificationsCrisis intervention skills preferred Managed care/utilization review experience preferred Case management and discharge planning experience preferred Discharge planning experience Utilization review, prior authorization, concurrent review, appeals experience CCM preferred DSNP experience a plus Knowledge of Substance Abuse DisordersEducationMasters Degree in Social Work or Counseling required Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$54,095.00 - $116,760.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/30/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$39k-51k yearly est. 3d ago
Intervention Specialist
The Learning Spectrum 3.6
Advocate job in Lancaster, OH
At The Learning Spectrum, we're committed to your growth. We encourage you to explore roles that align with your skills and career goals. Selection is based on qualifications, performance, and readiness to succeed.
As an Intervention Specialist at The Learning Spectrum, you'll design and lead individualized educational programs that integrate academic instruction, functional skill development, and behavior support. You'll collaborate across disciplines to ensure every student receives a whole-child education that empowers independence and success.
What You'll Need
Valid Ohio Intervention Specialist license and bachelor's degree in special education or related field
Experience developing, implementing, and evaluating IEPs for students with autism or developmental disabilities
Knowledge of behavior management, sensory regulation, and evidence-based teaching methods
Strong data tracking, documentation, and communication skills
Commitment to working collaboratively within a multidisciplinary team environment
What You'll Do
Develop and implement IEPs with measurable goals tailored to academic and behavioral growth
Plan and deliver structured lessons that support learning, life skills, and social-emotional development
Conduct assessments, record progress, and adjust strategies based on student data and team input
Guide and coach paraprofessionals and classroom staff in consistent instructional and behavioral practices
Collaborate with families, therapists, and related service providers to ensure holistic student support
Why You'll Love Working Here
Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays
Wellness perks including gym discounts, mindfulness apps, and prescription savings
Tuition reimbursement, career development programs, and leadership training
401(k) retirement savings with a 4% company match and immediate vesting
Health, dental, and vision insurance
Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources
Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you
The Learning Spectrum is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at ...@newstory.com.
$33k-47k yearly est. 11d ago
Human Services Specialist 3
Arizona Department of Administration 4.3
Remote advocate job
DEPARTMENT OF CHILD SAFETY
The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support.
Human Services Specialist 3
Job Location:
POST-PERMANENCY SUPPORTS (SUBSIDY)
1818 E Sky Harbor Circle North Phoenix, AZ
Posting Details:
Salary: $22.6003 HRLY/$47,000.62 Salary
Grade: 18
Closing Date: January 20, 2026
Job Summary:
The Adoption and Guardianship Subsidy Case Manager provides senior-level case management with direct/indirect assistance to hard to place adoptive children and their families. This position reviews applications to determine eligibility for the respective programs, and creates cases in the software systems to allow for payments to be processed and the child to receive insurance coverage. In addition, this position provides ongoing support/advocacy to the family.
Job Duties:
Determines if hard to place children in adoptive/guardianship homes are eligible for adoption or guardianship assistance respectively using completed federal and state criteria. Supports the integration and stability of the child with the adoptive family. Provides adoptive parents with resources available through public and private entities. Clearly and accurately documents each "special condition' of the child on the adoption subsidy agreement.
Provides case management and crisis intervention services to adoptive families of children who meet the "legal definition of a child with special needs". Provides comprehensive senior-level case management services and supports to prevent these adoptions from disrupting and to support the family unit through the provision of needed social services. Consults with the child's behavioral health and medical professionals, adoptive parents, school personnel and Department of Child Safety (DCS) staff to identify the level and frequency of services required to maintain children in their family unit.
Completes all required documentation on approved cases to comply with state and federal requirements. Assures that adoption subsidy agreements are executed prior to the finalization of the adoption. If case managers reduce, terminate or deny services for the child, the case manager must inform the adoptive parent of their appeal right/due process, and prepare the case for the appeal hearing.
Provides training/technical assistance to adoptive parents and adoption workers on department policies/procedures. Provides DCS permanency staff with ongoing information regarding the adoption subsidy application process, documentation requirements, statutory time frames and prior authorizations requirements. Ensures that all processes are completed timely and accurately in computer software systems that allow for payments to be processed and medical coverage to be in place.
Reviews and resolves high profile case-specific issues and concerns. Works with the office of the Attorney General, DCS Central Office administrators, medical and behavioral health professionals and school personnel so that case-specific issues and concerns can be resolved at the lowest level of intervention.
Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
Complex federal and state adoption laws, regulations and policies
Family dynamics
Child development and behavior
Sources of family conflict
Community social service resources to help support adoptive families
Awareness of appropriate treatment for approved special service subsidies
Skills in:
Interviewing and helping adoptive families and their children to understand and
address problems which could cause disruption of placement
Management to maintain documentation and meet deadlines in processing active
cases
Establishing and maintaining interpersonal relationships for work with children,
families and staff in other professions and agencies
Ability to:
Establish and maintain effective working relationships
Communicate effectively both verbally and in writing
Conduct training
Interpret program policies, procedures and rules
Selective Preference(s):
The preferred candidate will have a Bachelor's degree in Social work or other social science program and previous experience in adoptions or child welfare.
Pre-Employment Requirements:
The ability to secure and maintain clearance from the DCS Central Registry.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical, dental, life, and short-term disability insurance plans
Top-ranked retirement and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
Sick time accrued at 3:42 hours bi-weekly
Deferred compensation plan
Wellness plans
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting ************ or by email at *************. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at ************ or by email at ********************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
$22.6 hourly 8d ago
Case Coordinator (31096)
Ime Resources
Remote advocate job
Ready to Make an Impact in Healthcare?
AllMed is seeking a detail-oriented professional with pharmacy or medical field experience to join our growing team! You don't need to be a certified Pharmacy Technician - if you have a strong background in healthcare and a passion for improving lives, we want to hear from you.
In this role, you'll play a critical part in ensuring reports meet the highest standards of quality, integrity, and compliance with client agreements, regulatory guidelines, and federal/state mandates.
Why Join Us?
- 100% Remote Work
- Flexible Schedule: Tuesday-Saturday shift of 9:30am-6:00pm EST OR Monday-Friday of 11:00am-7:30pm EST
Responsibilities may include:
Performs quality assurance review of reports, correspondences, addendums or supplemental reviews.
Ensures clear, concise, evidence-based rationales have been provided in support of all recommendations and/or determinations.
Ensures that all client instructions and specifications have been followed and that all questions have been addressed.
Ensures each review is supported by clinical citations and references when applicable and verifies that all references cited are current and obtained from reputable medical journals and/or publications.
Ensures the content, format, and professional appearance of the reports are of the highest quality and in compliance with company standards.
Ensure that the appropriate board specialty has reviewed the case in compliance with client specifications and/or state mandates and is documented accurately on the case report.
Verifies that the peer reviewer has attested to only the fact(s) and that no evidence of reviewer conflict of interest exists.
Ensures the provider credentials and signature are adhered to the final report.
Identifies any inconsistencies within the report and contacts the Peer Reviewer to obtain clarification, modification or correction as needed.
Assists in resolution of customer complaints and quality assurance issues as needed.
Ensures all federal ERISA and/or state mandates are adhered to at all times.
Provides insight and direction to management on consultant quality, availability and compliance with all company policies and procedures and client specifications.
Promotes effective and efficient utilization of company resources.
Participates in various educational and or training activities as required.
Performs other duties as assigned.
Bring your healthcare experience and attention to detail to a team that values your contribution. Apply today and help us make a difference!
Qualifications
High school diploma or equivalent required. A minimum of two years clinical or related field experience, or equivalent combination of education and experience.
Must have strong knowledge of medical terminology, anatomy and physiology, medications and laboratory values.
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals; Ability to compute rates and percentages.
Must be a qualified typist with a minimum of 40 W.P.M
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
Must possess excellent skills in English usage, grammar, punctuation and style.
Ability to accurately follow instructions and respond to directions from upper management.
Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team-oriented environment.
AllMed provides clinical decision making and utilization management solutions to leading payer and provider organizations. We work closely with your team toward a shared vision of healthcare that delivers the highest quality, values patient experience, and ensures both appropriate care and utilization of health-related services.
AllMed offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
$41k-57k yearly est. 6d ago
V105 - Legal Case Status Coordinator
Flywheel Software 4.3
Remote advocate job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
Step into a role where your communication skills and calm demeanor make a real difference every day. As a Legal Case Status Coordinator with Job Duck, you'll be the steady point of contact for clients, helping them feel supported and informed while attorneys focus on their cases. You'll coordinate court dates, manage case statuses, and ensure attorneys have the right documents and instructions before heading to court. This position is perfect for someone who enjoys solving problems independently, thrives in fast-paced environments, and brings empathy and professionalism to every interaction. If you're resourceful, tech-savvy, and comfortable working with clients in distress, you'll find this role both rewarding and impactful.
• Monthly Salary Range: 1,150 to 1,220 USD
Responsibilities include, but are not limited to:
Respond to inquiries with professionalism and care
Organize and confirm court dates for attorneys
Act as a buffer between clients and attorneys, managing expectations and flow of information
Serve as the primary contact for clients, offering clear and compassionate communication
Check case statuses with courts and filing services
Share instructions and necessary documents for court appearances
Manage daily call volume as needed
Requirements:
1-2 years of experience in customer support inside a law firm
Excellent communication skills in both English and Spanish
Strong customer service or client-facing background required
Familiarity with assisting clients with legal cases is preferred
Ability to work independently and manage tasks without constant supervision
Solid writing and organizational abilities
Key Skills
Clear and confident communication
Strong customer service instincts are a must
Ability to follow detailed instructions is a must
Proactivity is a must
Independent thinking and problem-solving
Calm and composed under pressure
Professional presence and reliability
Common sense and attention to detail
Tech-savvy
Patient and empathetic
Self-directed and resourceful
Software: CRM familiarity is a plus, OpenPhone, Slack, Google Suite, Dropbox
Expected call volume: Some calls involved
Working Schedule: Monday to Friday
Location: Remote || PST (Pacific Standard Time)
Work Shift:
8:00 AM - 5:00 PM [PST][PDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Are you interested in a rewarding career with the Commonwealth of Pennsylvania? The Office of Vocational Rehabilitation (OVR), Bureau of Blindness and Visual Services (BBVS) Office is seeking a Vocational Rehabilitation Counselor Intern to assist Pennsylvanians with blind and visual impairments. Our ideal candidate will have an understanding of vocational rehabilitation services and be willing to apply that knowledge to assist individuals with impairments gain the skills necessary to live and work independently in their communities.in obtaining gainful employment. If you are interested in experiencing the satisfaction of public service while enjoying professional career growth, the Department of Labor and Industry wants to talk to you!
DESCRIPTION OF WORK
As a Vocational Rehabilitation Counselor Intern, you will participate in a structured training program that focuses on developing and maintaining referral sources to ensure potential customers are identified. Work involves determining and coordinating the delivery of blindness and visual services to customers through consultations where you will develop goals and plans to achieve their goals. You will also have the opportunity to provide counseling and guidance services as well as assist in job placement for each customer.
Unleash your potential with our team that is dedicated to helping individuals work and maintain independent lives!
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $45,907.00 (before taxes).
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Current enrollment in the final year of a master's degree program in vocational rehabilitation counseling, rehabilitation education, or rehabilitation administration.
Special Requirements:
Authorization by the college or university for the student to participate in the Commonwealth's Vocational Rehabilitation Counselor Intern Program. Upon entering the internship, the student must be enrolled in the final semester of the appropriate master's degree program.
Other Requirements:
PA residency requirement is currently waived for this title.
You must be able to perform essential job functions.
Legal Requirements:
This position falls under the provisions of the Child Protective Services Law.
Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$45.9k yearly 3d ago
Behavior Specialist - Autism Intervention Center
Empower Centers 4.3
Advocate job in Columbus, OH
Behavior Specialist
REPORTS TO: Mental Health Clinical Supervisor; Director(s); Clinical Supervisor(s); Behavior Analyst/Behavior Consultant; Other managers as directed.
POSITIONS SUPERVISED: None
FLSA STATUS: Non-exempt
PURPOSE: The Behavior Specialist position is a specialized role available at our autism intervention center to work with our clients that have more challenging behaviors. This position is best for a detail-oriented person who loves to collaborate with others, can implement clinician developed behavior support plans with fidelity, collect and document daily data, complete daily progress notes, and provide data to clinicians at case review meetings. Challenging behaviors vary depending on the client and their specific needs.
ORGANIZATIONAL LEVEL:
Director
Manager
Senior Staff
Staff
EDUCATION REQUIRED: Must hold a bachelor's degree and/or 3 years of related experience required.
CREDENTIALS REQUIRED: None
PRODUCTIVITY REQUIREMENT: 1,200 hours per year (12 months)
General Requirements (All Employees)
Follow work schedule with reliable attendance and punctuality and attend meetings, staff development, and training
Multi-task, organize and prioritize assignments
Adhere to applicable company and departmental policies and procedures
Work in difficult environments, solve problems effectively, and exhibit a positive attitude
Initiate communication with supervisor when needed and work collaboratively with supervisor and other employees
Follow the guidelines, coaching, and directives provided by management to ensure consistent application of agency protocols
Receive constructive feedback from supervisor(s) and implement corrections
Follow all legal and licensing board requirements and ethical standards
Follow state, federal, and local law as they pertain to job duties and execution
Keep all client information confidential
Specific Duties, Competencies, Responsibilities, and Behaviors
Work 1:1 consistently with clients that have more challenging behaviors for up to 6 hours per day
Do not respond emotionally to behavior episodes verbally or through body language or other non verbal communication
Remain calm during behavior episodes and doesn't give off that they are nervous or scared to other staff or the client
Respond positively to feedback from supervisors and implements feedback immediately, correctly and consistently
Initiate modification of instructor variables- pairing, fading in demands, extinction of off task behaviors, without direction from supervisors
Follow a BSP with minimal modeling front the program supervisor and implements the BSPs without question with fidelity
Demonstrate adaptability to new clients, new recommendations, and environmental changes
Treatment Room Organization: IA sets up the classroom areas such as teacher desk, independent centers and instructional area. Creates schedules and sub plans for the classroom and students. Treatment Binder is set up correctly and the room is clean and organized daily.
Safety: Maintains proper supervision of children within care at all times. Maintains a safe environment for students by ensuring children do not have access to anything that could harm or injure them. Student health and hygiene are top priority as well as teaching self help/adaptive skills.
Discrete Trial Training: Implements the procedures of Applied Behavior Analysis including completing correction procedures, teaching verbal behavior accurately, modifying instructor variables. Implements errorless learning as designed as well as prompt fading procedures.
Discrete Trial Training Part 2: Implements appropriate variable ratio schedule of work to reward, uses visuals such as schedulesles and first, then boards, token economy systems, reviews data daily and uses an appropriate pace of instruction
Mand Training: Pairs self and environment with reinforcement on a daily basis, conducts preference and reinforcer assessments, and teaches functional communication training to students
Engagement: Has a medium to high level of engagement with clients captures their motivation in order to increase skill development at a high frequency
Behavior Support Plan Implementation: Implements behavior support plans as designed including specific strategies like social extinction, therapeutic rapport, rational detachment and demonstrates professionalism, compassionate care as well as cultural competence during this time.
Administrative Job Duties: Uses professional, ABA language and privacy when discussing a client. Turns in data collection, dismissal checklist and progress reports in a timely manner. Creates materials, takes daily data and seeks input from supervisors.
Professionalism: Recognizes potential problems, presents them professionally, and suggests appropriate solutions, follows IA and all staff policies and procedures. Creates a positive working environment for all staff.
Do not request schedule changes
Complete all training, education, and development activities as required
Demonstrate accurate implementation of clinical and other competencies specific to the position
Provide behavioral health services following the client's treatment plan, and as qualified to do so, including but not limited to CPST and/or TBS services
Complete data collection, progress notes, and communication of client progress or lack thereof following internal procedures (e.g., progress note documentation, walkie procedures, Q/A systems, troubleshooting and program completion forms, etc.)
Monitor and report progress on designated clients toward their ISP/ITP, IEP, and/or Treatment Plan objectives and goals to the supervisor
Work collaboratively within a treatment team; implement feedback as directed
Change diapers and provides toilet training; run after children that have eloped from treatment area, get up and down from ground when needed
Participate in staff development, education and training
Attend video reviews given by supervisor and complete self-evaluations and video reviews as requested
Seek, receive and apply feedback appropriately and professionally
Meet productivity requirements
Model professional behavior and decorum such as treat staff and clients professionally; uses professional language when discussing
Prepare for sessions prior to session start time to make each treatment moment valuable
Prepare and maintain mix and vary boxes and associated materials including but not limited to promptly adding newly-mastered target materials
Conduct reinforcer assessments and delivers reinforcement following ABA principles and procedures
Conduct social skills sessions for individuals in need and as assigned by client's case supervisor
Implement behavior plans as directed by supervisors
Identify and report to supervisors when interventions are needed for specific clients and client treatment and/or education programs
Substitute at any given time for other staff to work with clients potentially not on regular schedules
Other
Employees in all positions may have contact with co-workers and clients and be required to engage in moderate physical activity.
Company Management has the right to change an employee's job duties or request that employees perform other reasonable duties that are not listed.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Work Location: In person
Compensation details: 20-20
PI6672744be64f-31181-39045283
$41k-56k yearly est. 8d ago
Records Case Opening Coordinator
Magna Legal Services 3.2
Remote advocate job
About Us: Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings.
Job Description: Job Title: Records Case Opening Coordinator Position Summary: Magna Legal Services is seeking a Records Case Opening Coordinator to join our team. This person will be responsible for reviewing and adding client orders to the system and court subpoenas that are submitted the client. This person will also communicate with the client and answer their questions daily. We are looking for someone that has great client service skills and strong attention to detail. Key Responsibilities
Review and add new client orders to the system
Review, prepare and scan authorizations submitted by clients
Learn and apply various court subpoena rules
Review and understand court service lists
Review, prepare and scan court subpoenas submitted by clients
Contact with clients regarding questions on orders and document deficiencies
Problem solve client inquiries/issues regarding orders
Prioritize assignments
Assist with confirming where requests should be sent to obtain records
Qualifications
Minimum of 2-3 years in a relevant field, such as medical record retrieval, call center operations, customer service, collections, or a related area.
Proficient computer skills; ability to navigate the internet, Microsoft Office Suite, and Outlook.
Outstanding verbal and written communication abilities.
Detail-oriented and self-organized
Capable of managing multiple tasks and prioritizing responsibilities effectively.
Ability to participate in a team atmosphere and fast-paced environment
Excellent problem-solving skills
Strong capacity for retaining and applying knowledge.
Compensation: USD $16.00 - $20.00 per hour.
An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of the total compensation package for employees.
Magna Legal Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$16-20 hourly Auto-Apply 60d+ ago
CORRECTIONAL COUNSELOR 2* - 01132026-74109
State of Tennessee 4.4
Advocate job in London, OH
Job Information State of Tennessee Job Information Opening Date/Time01/13/2026 12:00AM Central TimeClosing Date/Time01/26/2026 11:59PM Central TimeSalary (Monthly)$3,631.00 - $5,434.00Salary (Annually)$43,572.00 - $65,208.00Job TypeFull-TimeCity, State LocationJackson, TNDepartmentCorrection
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CORRECTION, MADISON COUNTY
This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position
Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor s degree and experience equivalent to one year of full-time professional social or psychological counseling work.
Substitution of Education for Experience: One year of graduate coursework in a social or behavioral science may be substituted for the year of professional counseling experience.
Substitution of Experience for Education: Full time social or psychological counseling experience can be substituted for the required education on a year for year basis for a maximum of two years; requiring two years of study at an accredited college or university.
OR
One year as a Correctional Counselor with the State of Tennessee Department of Correction.
Necessary Special Qualifications: Applicants for this class must:
A valid vehicle operator's license may be required for employment in some positions.
Overview
Under general direction, is responsible for professional correctional counseling work of average difficulty and related work as required. This is the working level class in the Correctional Counselor sub-series. An employee in this class supervises a caseload of incarcerated offenders inside a correctional facility. This class is flexibly staffed with and differs from the Correctional Counselor 1 in that an incumbent of the latter performs entry-level work. This class differs from the Correctional Counselor 3 in that an incumbent of the latter is responsible for leading and supervising others in counseling work.
Responsibilities
1. Calculates sentencing information to determine accuracy of an offender s sentence computation.
2. Verifies that offender sentencing complies with judgment order.
3. Completes classification/reclassification and/or risk-needs assessments for offenders.
4. Prepares reports on offender history, progress, adjustment, rule violations, visitation, recommendations for special visits, and other related statistics.
5. Evaluates all offender records, case notes, and information to ensure compliance with all applicable standards, laws, policies, rules, and regulations while under the guidance of a higher ranking Correctional Counselor.
6. Conducts and/or monitors Prison Rape Elimination Act screenings to determine potential victim or aggressor status.
7. Monitors environment to identify security related concerns in order to assure continued safety of facility.
8. Identifies appropriate intervention techniques to deal with offender behavioral issues.
9. Assists offenders in addressing concerns regarding job pay, trust fund, sentence information, and educational needs and programs and with communicating with outside agencies to expedite release plans or respond to emergencies.
10. Schedules outside services to assist with offender transition from prison to the community.
11. Develops and collaborates reentry plans with re-entry Counselor for offenders within established time frames and in accordance with departmental procedures.
Competencies (KSA's)
Competencies:
* Communicates Effectively
* Decision Quality
* Collaborates
* Plans and Aligns
* Situational Adaptability
Knowledges:
* Clerical
* Law and Government
* Psychology
* Public Safety and Security
* Sociology and Anthropology
Skills:
* Active Learning and Listening
* Mathematics
* Speaking
* Reading Comprehension
* Critical Thinking
Abilities:
* Deductive Reasoning
* Inductive Reasoning
* Originality
* Problem Sensitivity
* Speech Clarity
Tools & Equipment
* Multi-line Phone
* Radio
* Personal Computer
* Word Processing Software
* Electronic/Paper Documents
$43.6k-65.2k yearly 4d ago
Social Services Assistant - Medical Respite
Heading Home 4.2
Remote advocate job
Job Title: Social Services Assistant (SSA) I
Reports to: Program Manager
Status: Non-exempt
Grade: A02
Salary: Dependent on Qualifications
Position Summary:
The Social Services Assistant I coordinates social service activities, directly assisting and supporting Heading Home shelter residents with their day-to-day needs.
Essential Duties & Responsibilities:
Supports the shelter team in the coordination of shelter services.
Assists in and coordinates transportation if needed.
Assists in directing new residents to their assigned spaces.
Provides shelter residents with an orientation of the shelter facility.
Maintains good rapport with residents to facilitate a safe and comfortable environment.
Maintains accurate resident counts and files documentation.
Communicates directly with supervisor, security personnel, and other staff.
Performs once-a-day daily check-ins with residents.
Monitors all spaces and conducts daily room and bed checks.
Arrange room or dorm cleaning between clients and staff.
Arranges linen exchange between clients and staff.
Liaison for food delivery.
Enforces resident policies and procedures.
All other duties as assigned.
Qualifications:
To perform this job successfully, an individual must have excellent communication and interpersonal skills, think strategically, and act quickly. They must also possess the ability to work well with others across a broad spectrum of situations. Prior experience working with individuals experiencing homelessness and mental illness is preferred.
The requirements listed represent the knowledge, skills, and abilities required.
Minimum: High School Diploma or GED.
Practical experience working with people in customer service or a related field is .
A minimum of one (1) year of experience working with the unhoused population is preferred.
Ability to communicate effectively orally and in writing in English.
De-escalation, trauma-informed care, or similar training is highly desired.
Must be able to maintain composure under difficult situations.
Strong attention to detail.
Strong organizational and multi-tasking ability.
Ability to meet deadlines and prioritize competing demands.
Data entry and file management experience.
Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
Maintain a clean and organized workspace.
Reliable and a team player.
Other Requirements:
Valid Driver's License and reliable transportation.
Ability to navigate stairs, ladders, ramps, and uneven terrain.
Must become CPR/First Aid trained within 90 days of hire.
The responsibility of all Heading Home employees includes the following:
Always represent and promote Heading Home positively and professionally.
Maintain good attendance and punctuality.
Attend all staff and agency meetings as required.
Maintain professional boundaries with clients and staff.
Read, understand, and comply with the policies outlined in the Heading Home Employee Handbook.
_____________________________________________________________________________________
This job description does not constitute an employment agreement between the employer and the employee. The employer may change this document as the employer's needs and job requirements change.
Overnight Shift: 12:00 AM - 8:00 AM