Top Advocate Skills

Below we've compiled a list of the most important skills for an Advocate. We ranked the top skills based on the percentage of Advocate resumes they appeared on. For example, 12.2% of Advocate resumes contained Crisis Intervention as a skill. Let's find out what skills an Advocate actually needs in order to be successful in the workplace.

The six most common skills found on Advocate resumes in 2020. Read below to see the full list.

1. Crisis Intervention

high Demand
Here's how Crisis Intervention is used in Advocate jobs:
  • Provided crisis intervention, hospital advocacy, support and assistance to domestic violence/sexual assault victims, both residential and non-residential.
  • Provide crisis intervention, emotional support, information, emergency assistance and victim rights advocacy to survivors of homicide victims.
  • Provide crisis intervention, emotional support, and medical/legal advocacy to survivors of sexual violence seen in the emergency department.
  • Assisted staff during emergency situations, utilizing familiarity and comfort working in crisis intervention and deescalating disputes between youth.
  • Provided nonjudgmental advocacy, crisis intervention, information and referral services to survivors of domestic and/ or sexual violence.
  • Provided callers with crisis intervention, referral, information, and problem solving -Document callers demographics and information provided
  • Provided emotional support, crisis intervention, advocacy and guidance to facilitate victims' reintegration into society.
  • Provided emotional support and crisis intervention and acted as a resource for available community and social services.
  • Provided immediate crisis intervention and advocacy services for female trauma survivors in the hospital setting.
  • Provided emergency response, crisis intervention, advocacy and emotional support to sexual assault survivors.
  • Provide educational and supportive intervention, including crisis intervention and safety assessment for clients.
  • Provide problem solving and crisis intervention services to empower clients to develop self-sufficiency.
  • Provide crisis intervention, support and information during medical and forensic exam.
  • Provided short-term individual and family crisis intervention for survivors of sexual assault.
  • Reported crisis, unusual or questionable calls immediately to Crisis Intervention Coordinator.
  • Provided crisis intervention to adults and teens that experienced domestic and/or sexual violence
  • Provide crisis intervention and empowerment based advocacy to victims of domestic violence.
  • Provided sexual assault and domestic violence crisis intervention and advocacy to survivors.
  • Facilitate problem solving and provide crisis intervention services to residents as necessary.
  • Conducted intakes and performed crisis intervention for victims of domestic violence.

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3. Child Abuse

high Demand
Here's how Child Abuse is used in Advocate jobs:
  • Maintain confidentiality of clients* Mandatory report of dependent adult abuse and child abuse training
  • Educated the community and provided awareness programs concerning child abuse.
  • Coordinate child abuse investigations, protection, treatment and prosecution efforts
  • Facilitated groups, Housing, eviction, SSI, Social Security, Child abuse, disabilities, rental lease, etc.
  • Maintain a working knowledge of domestic violence, sexual assault, elder abuse and child abuse laws and reporting responsibilities.
  • Provided respite care and family support services designed to assist families in crisis to prevent child abuse or neglect.
  • Adhere to agency policies and work rules including confidentiality, child abuse reporting, and code of ethics.
  • Provide guidance in areas of domestic violence, sexual assault, and child abuse and crisis intervention.
  • Responded to crisis line calls from victims of sexual and domestic violence and child abuse.
  • Interacted with children of child abuse through games and activities before interviewing with officials
  • Advocated for victims of domestic violence, sex assault and child abuse.
  • Report any suspected child abuse to the Director of Community Outreach Services.
  • Identify and report sexual assault, elder abuse and child abuse.
  • Investigate the parents involved in child abuse and neglect cases.
  • Assess possible child abuse in conjunction with domestic violent families.
  • Assisted with child abuse and neglect cases.
  • Assist Victims of Domestic Violence and Child Abuse
  • File reports of suspected child abuse.
  • Provided training on sexual assault, stalking, civil legal issues, criminal legal issues, child abuse, and confidentiality.
  • Provide crisis intervention to prevent child abuse by talking with parents that call the Crisis Nursery hotline.

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4. Crime Victims

high Demand
Here's how Crime Victims is used in Advocate jobs:
  • Provided extensive advocacy and practical assistance to crime victims.
  • Advocated for crime victims serving as a liaison with attorneys, magistrates, courts, police, probation and judges.
  • Screen Patients for Third party Resources/ Medicaid and or other programs for Youths, Parolees, Elderly and Crime Victims.
  • Provided legal advocacy for crime victims with the process of terminating, extending, modifying and applying for personal protection orders
  • Worked closely with courts, law enforcement and victims to provide a comprehensive, well-rounded support ton crime victims.
  • Review and assess violent crime reports as reported to the police by crime victims, witnesses, etc.
  • Assisted crime victims in completing New York State Office of Victims Services (OVS) applications.
  • Helped clients fill out Crime victims compensation forms and counseled domestic violence and sexual assault victims.
  • Performed crisis intervention services for crime victims on location of various crime scenes.
  • Assisted victims with protective order application, legal aid and crime victims compensation.
  • Offer emotional support and crisis counseling to crime victims in cities and states.
  • Assist with crime victims and rape victims and help locate services.
  • Provide support to assigned caseload of crime victims referred to agency.
  • Assisted victims with compensation applications through the Crime Victims Board.
  • Collaborated with Crime Victims Advocates within Family and Criminal Court.
  • Assist clients in applying for Crime Victims Compensation.
  • Assisted with crime victims compensation and Bridge interviews.
  • Provided resources and referrals for crime victims.
  • Offered courtroom support for crime victims.
  • Track daily victim contacts Act as a liaison between investigative personnel and property crime victims.

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5. Financial Assistance

high Demand
Here's how Financial Assistance is used in Advocate jobs:
  • Administered rental assistance and utility assistance payments, screened interviewed and evaluated consumers for eligibility for financial assistance.
  • Provided victims with information and referrals to community services for emergency financial assistance and medical agencies for services.
  • Handled qualification verification and mail-out of charity applications, itemized bills, and financial assistance applications.
  • Collaborate with patients and non-profit organizations to provide financial assistance for specialty drug.
  • Provided advocacy to ALL homeless Domestic Violence clients needing financial assistance.
  • Initiate financial assistance application and assess patients for Charity Care eligibility.
  • Provided information for immediate and long-term financial assistance.
  • Assist hospital patients with financial aid, charity care applications with DSHS to help them get health insurance and financial assistance.
  • Assisted patients and families in attaining health insurance and/or financial assistance, in order to pay for unplanned medical expenses.
  • Worked with physician facilitate the process of obtaining financial assistance in order to maximize patients' access to treatment.
  • Accompanied clients to Department of Social Services to help with emergency financial assistance and assistance with obtaining an apartment.
  • Provide local resources and contacts to assist in obtaining housing and other financial assistance for soldiers needing such support.
  • Assisted victims with agency services such as food, clothing, bus voucher, and emergency financial assistance.
  • Assist with applying for financial assistance from city agencies and other charitable organization to resolve rent arrears.
  • Apply and process Financial Assistance Applications, apply and represent eligible patients for Social Security Benefits.
  • Worked with non-profit patient assistance program that provided financial assistance and help with patient's co-pays.
  • Assess patient need for financial assistance, complete needed paperwork and collect necessary back up documents.
  • Served as an advocate for clients in need of housing, medical, and financial assistance.
  • Utilize language line while working with diverse populations who are in need of financial assistance.
  • Handled the Allstate program through the Ohio Domestic Violence Network providing financial assistance for clients.

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6. Safety Planning

high Demand
Here's how Safety Planning is used in Advocate jobs:
  • Answered incoming calls from domestic violence victims and assisted them with safety planning, provided community resource information and supported callers.
  • Provided assistance to victims in crisis through safety planning, emotional support and/or immediate connections to emergency services.
  • Educate about healthy/abusive relationships, safety planning, emotional support, crisis intervention and domestic violence awareness.
  • Provided advocacy for victims of sexual assault and domestic violence through in-office crisis counseling and safety planning.
  • Provided support counseling, referrals and safety planning to individuals accessing the domestic violence/sexual assault crisis line.
  • Performed risk assessments and safety planning, provided information and referrals, and identified appropriate options.
  • Provide individual advocacy, safety planning and crisis intervention to community-based survivors of domestic violence.
  • Provided Family violence option safety planning sessions for victims/survivors at Warren County social services.
  • Provide individual counseling, crisis intervention and safety planning with residents of domestic violence.
  • Discussed safety planning issues and domestic violence/sexual assault education with the participant.
  • Provided professional documentation of services provided including statistical information and safety planning.
  • Focused on crisis management, intervention, safety planning and advocacy.
  • Conducted cross-complaint assessments, danger assessments and safety planning.
  • Provided non-legal case management to clients: safety planning, connected to supportive services, advocated for access to public benefits.
  • Provided bilingual, culturally-sensitive and trauma-informed support through means of safety planning, filling out shelter screenings, and emotional support.
  • Assist with safety planning, conduct intakes, create resident files and complete all necessary documentation to assist client's needs.
  • Re-launched the New Beginnings Crisis Line Project with improved staffing logistics, support materials, and safety planning for callers.
  • Provided safety planning, and educating clients about intimate partner abuse to help them to break the cycle of violence.
  • Worked with victims to understand and obtain available remedies and resources, such as safety planning and orders of protection.
  • Completed 36 hours of training in domestic violence, sexual assault, counseling, safety planning, and local resources.

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7. Customer Service

high Demand
Here's how Customer Service is used in Advocate jobs:
  • Provided superior customer service, demonstrated and applied sales knowledge to identify sales opportunities to both retain existing and future customers.
  • Established and maintained relationships with clients and Prime team members to enhance collaboration and ensure delivery of exceptional Customer service.
  • Delivered exceptional customer service while educating guests about the fundamentals of gait analysis and answered any running related questions.
  • Assisted aerial port customer service representatives regarding Marine Corps shipments in minimizing the occurrence of frustrated cargo.
  • Provide outstanding customer service through efficient, friendly and professional service to internal and external customers.
  • Work cross-functionally with other TriNet colleagues to deliver exceptional customer service and build cohesive interdepartmental relationships.
  • Worked to provide dedicated customer service and assistance to qualified members in Medicare Prescription Drug coverage.
  • Provided weekly memorandums to President and executive staff to summarize all outstanding customer service issues.
  • Work collaboratively with other customer service representatives and supervisor to ensure that best-practices are shared.
  • Provided effective training to new hires and emphasized quality production and excellent customer service.
  • Provided quality customer service to all callers while maintaining patient confidentiality and HIPAA compliance.
  • Supported a team of customer service representatives to increase service center profitability and customer satisfaction
  • Received recognition for high quality of customer service experience and perfect attendance multiple times.
  • Directed time and cost of distribution and inventory management functions while improving customer service.
  • Identified and communicated training gaps in Customer Service Representative Plan knowledge and service delivery.
  • Managed customer interactions and expectations over the phone by utilizing customer service skills.
  • Developed and implemented departmental policies and procedures regarding all aspects of Customer Service.
  • Transported patients, maintained equipment, maintained sanitized environment, great customer service.
  • Created training program to teach customer service representatives the standard procedure regarding reships.
  • Exhibited excellent customer service with focus on meeting customer needs and supporting operations.

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8. Community Outreach

high Demand
Here's how Community Outreach is used in Advocate jobs:
  • Developed and implemented community outreach programs; informational events to educate and bring cancer awareness to the community.
  • Tabled community outreach and assisted Supervisor and Director with updating compliance, policy and protocols to required standards.
  • Represented the company through marketing and community outreach activities to educate the public and establish name recognition.
  • Instruct educational outreach presentations for community members and actively participate in community outreach awareness events.
  • Identified, recruited, and facilitated new families/residents for program activities through community outreach collaboration.
  • Included military community outreach, coordinating interview panels, and quantifying candidate qualifications.
  • Organized community outreach programs which included lectures and other educational activities.
  • Provided community outreach, education and training on domestic violence.
  • Performed community outreach, emphasizing communication with multicultural low-income populations.
  • Provided community outreach/education services for a 7-county rural area.
  • Gathered resources and organized appointments for community outreach.
  • Participate in community outreach and training initiatives.
  • Conducted community outreach with local migrant population.
  • Identified resources connected to community outreach programs.
  • Help organize non-profit events for community outreach.
  • Assisted with community outreach and education.
  • Supplied community outreach and education.
  • Participated in various community outreach and informative programs to educate both the youth and others on the effects of domestic violence.
  • Engaged in community outreach activities to increase the enrollment, attendance, and involvement of low income families in preschool programs.
  • Assist with community outreach events to raise awareness and increase mobilization - Plan events that enhances the lives of local community

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9. Emergency Shelter

high Demand
Here's how Emergency Shelter is used in Advocate jobs:
  • Provided referrals to community services and completed intake process with callers seeking emergency shelter.
  • Assisted Multidisciplinary team serving homeless men and women in emergency shelter program.
  • Provided confidential emergency shelter and safety planning to residential and nonresidential clients.
  • Assisted runaway youth in locating emergency shelters and transportation throughout Texas.
  • Completed intakes for individuals seeking emergency shelter or Orders of Protection.
  • Managed and completed exit processes from emergency shelter.
  • Conducted intakes for emergency shelter program.
  • Attend court dates, respond to emergency calls, as well as perform intake for those in need of emergency shelter.
  • Assisted with referrals to outside resources, including employment, emergency shelter, day care and additional social and educational services.
  • Provided in-person emotional support, crisis counseling, and referral to emergency shelter if needed, and follow-up.
  • Provide help with emergency shelter, transportation, as well as set up victim with support services.
  • Assist victims of domestic violence and their children who are residing in Emergency shelter.
  • Assisted clients in obtaining Emergency Shelter, Rapid Rehousing and Residential Aftercare Programs.
  • Responded to requests from the Hastings Police Department for assistance with emergency shelter.
  • Assess callers for emergency shelter and provide such service to eligible callers.
  • Assess and screen victims of domestic violence for acceptance to emergency shelter.
  • Respond to safety and welfare of the residents of the emergency shelter.
  • Provided direct support to homeless adults and children in emergency shelter setting.
  • Ensured safety and support to emergency shelter residents overnight and on weekends.
  • Assist the individual needs of residents at the emergency shelter.

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10. Community Resources

high Demand
Here's how Community Resources is used in Advocate jobs:
  • Provided crisis intervention, explored and validated feelings, safety planning, gathered information and provided referrals to appropriate community resources.
  • Worked directly with clients to help connect them with community resources Worked with various community organizations to build and strengthen relationships
  • Provided advocacy, education and support for residents, family members of domestic violence and other community resources.
  • Provide individual counseling about personal and social issues* Instruct difficult-to-place youth with behavior adjustment and accessing community resources
  • Referred victims and family members to community resources, such as legal assistance and professional counseling facilities.
  • Arrange and/or provide transportation of resident to access necessary community resources essential to resident meeting personal goals.
  • Assist individuals in developing life skills and accessing community resources in preparation for transition to independent living.
  • Assist clients in accessing benefits and services by providing information and education on community resources.
  • Support program efforts by identifying and developing information and community resources Materials for Parent Leaders.
  • Maintain parent information board offering information on current community resources and family engagement events.
  • Referred victims to additional community resources to promote healing, safety and continued advocacy.
  • Provided customers information and referral services to linkage to community resources and family supports.
  • Educate clients and community members about mental and physical abuse and available community resources.
  • Engage co-survivors and survivors with community resources and provide confidential legal disciplinary options.
  • Assist residents to establish financial stability, locate housing and secure community resources.
  • Assisted local community members in finding jobs, affordable housing and other community resources
  • Administered caseload for homeless and assisted to search affordable housing and community resources.
  • Provide referrals to the victim/survivor of sexual assault to appropriate community resources.
  • Assisted clients in developing safety plan and accessing appropriate community resources.
  • Provide information and referral to access community resources and personal advocacy.

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11. Mental Health Services

high Demand
Here's how Mental Health Services is used in Advocate jobs:
  • Serve as a speaker for staff working with people in the criminal justice system who also require mental health services.
  • Worked closely with consumers of mental health services client relations in mental health area and numerous situations affecting their lives.
  • Provide outreach services for TennCare recipients that need information on mental health services and alcohol and drug abuse services.
  • Communicated, represented, and promoted the mental health services consumer's perspective within the continuum of care.
  • Assist clients with obtaining health care, dental care, sustaining care and/or mental health services.
  • Assist peers in obtaining housing, medical and mental health services.
  • Assess clients and deliver appropriate mental health services and treatment therapy.
  • organized out reach events with local, city and state agencies to increase awareness of mental health services and referral options.
  • drug and alcohol treatment, mental health services, public benefit case management, etc.)

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12. Phone Calls

high Demand
Here's how Phone Calls is used in Advocate jobs:
  • Communicated weekly through telephone calls and emails with my assigned hospital representatives to ensure their contracts were maintained accurately.
  • Answered phone calls, answered litigant's questions regarding their cases, and referred to other government help centers if necessary.
  • Keep accurate records of all court appearances, phone calls, and in-person contacts with and on behalf of the victim.
  • Keep track of the children and their families through follow up phone calls, home visits, and assistance in court.
  • Initiated and responded to emails and phone calls from other Blue Cross and Blue Shield plans to jointly resolve claim issues.
  • Answered crisis phone calls, made sure the house was secure, and stayed available to any resident's emergencies overnight.
  • Ensured students are attending school daily and if not, determined why via phone calls, letters and/ or home visits.
  • Prepare agendas and make a phone calls with field workers in case they have some violations in their work place.
  • Work with offshore managers to monitor phone calls and coach two teams of base agents to improve email survey scores.
  • Cashier, handle cash and make frequent cash skims, answer customer phone calls and provide customer service and assistance.
  • Assist with front desk duties such as answering office phone calls, checking in patients and scheduling patient appointments.
  • Give victims paperwork, community resource information, assist with phone calls, and necessary arrangements in emergent situations.
  • Identify trends (via phone calls and email) related to carrier service and/or employees' understanding of plan provisions
  • Document patient activities, answer phones/make phone calls, watch over patients while recovering from addiction, clean facility.
  • Make follow-up phone calls, facilitate communication with guest and other agencies and make referrals to other agencies.
  • Assist with member members inquires via phone calls, and follow up visits per their request as needed.
  • Call center setting, answer phone calls from members, quote their benefits as well as e-mail benefits.
  • Received, documented, and redirected emergency phone calls; appointments, inquires, directions, etc.
  • Answered up to 25 phone calls a day, and assisted coworkers with their more difficult callers.
  • Conducted follow-up via home visit or telephone calls to provide information on programs and services available.

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13. Hotline

high Demand
Here's how Hotline is used in Advocate jobs:
  • Performed hotline counseling to ensure safety to victims and provided transportation services to shelter programs.
  • Operated staff hotline and asses immediate victim needs and provide emergency intervention at local hospitals
  • Monitored crisis hotline and supported clients in crisis while maintaining client privacy and confidentially.
  • Supported hotline callers with immediate crisis and questions regarding sexual violence and relationship abuse.
  • Participated in weekly on call rotation for hospital accompaniment and hotline calls.
  • Provide advocacy, information, community referrals and counseling to hotline callers.
  • Supplied hotline coverage assisting survivors and significant others of sexual assault.
  • Answered hotline calls from national, international and hearing-impaired callers.
  • Answered and assisted individuals who called the Crisis Hotline seeking assistance
  • Provided emergency crisis counseling through a statewide hotline.
  • Provide hotline support for emergency and community-based callers.
  • Answered Hotline calls and determined eligibility of callers.
  • Interact with persons domestically/internationally via a crisis hotline.
  • Provided weekly after hours hotline advocacy.
  • Monitored 24-hour crisis hotline provided by agency
  • Answered county-wide domestic violence hotline.
  • Maintain Washington State Hotline Directory.
  • Volunteer advocate providing information and support to victims of sexual assault and their significant others who call the Rape Crisis Hotline.
  • Answer Hotline/ provide support to callers and consumers -Data Entry in Excel -On Safety Committee and ability to respond to Haven Calls
  • Oversee shelter procedures, supervision of clients, hotline screening * Intake registrations, empathetic to client's needs, client advocacy

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14. Law Enforcement

high Demand
Here's how Law Enforcement is used in Advocate jobs:
  • Collaborate with DCF, law enforcement and victim advocates in developing comprehensive coordinated services to ensure perpetrator accountability.
  • Assisted survivors in communicating with law enforcement and hospital staff during exams following sexual assault.
  • Collaborated with local and surrounding law enforcement regarding clients in civil and emergency protective custody.
  • Provided crisis support and advocacy when minors are detained and interviewed by law enforcement.
  • Provide information to clients about medical facilities, law enforcement offices and judicial proceedings.
  • Ensured sensitive and appropriate service delivery through referrals and coordination with local law enforcement.
  • Created and delivered presentation to law enforcement about protocols at shelter for intruder alerts.
  • Educated on reporting options and available to provide support during preliminary law enforcement interviews.
  • Established and maintained networking agreements with local law enforcement, medical facilities and hospitals.
  • Created and insured continuation of collaborations with other social service agencies and law enforcement.
  • Trained representatives of law enforcement and community organizations on the dynamics of DV/SA.
  • Contacted Judges and Law enforcement with detailed record keeping in compliance with confidentiality.
  • Received calls from local law enforcement about reports of domestic violence/sexual assault.
  • Provided community education and professional training to law enforcement and partner agencies.
  • Collaborated with law enforcement and area hospitals to maximize safety planning efforts.
  • Developed and forwarded reports of trafficking to appropriate law enforcement agencies.
  • Developed Domestic Violence training program for local law enforcement agencies.
  • Facilitated meetings with pertinent legal and law enforcement contacts.
  • Coordinated services with law enforcement and prosecutors.
  • Worked effectively with local law enforcement personnel.

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15. Data Entry

average Demand
Here's how Data Entry is used in Advocate jobs:
  • Administered all aspects of account management, business development, membership profile management, and data entry/input.
  • Collected statistical information on all calls and maintained data entry records for workers activity codes.
  • Performed data entry and reconciliation to maintain organization's database.
  • Performed trend based auditing and data entry on customer interactions.
  • Created client progress reports using Alliance-specific data entry software.
  • Performed data entry for client service documentation.
  • Input data entry for evaluations participation.
  • Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) in a non-profit environment.
  • Trained staff on the intake, assessment, implementation, data entry, and reporting aspects of the HPRP program.
  • Answer phones, insurance verification, problem solving, account maintenance, data entry, scheduling, and cash posting.
  • Schedule and maintain counseling caseloads, mentor new volunteers/staff and provide general data entry and file maintenance support as required.
  • Job responsibilities: provide support for procurement software, data entry, troubleshooting, taking calls, and documenting processes
  • Answer incoming domestic violence calls, data entry of services, inventory, and assist callers with finding various resources
  • Developed a training tool/manual to improve the ease, consistency, and accuracy of the data entry process.
  • Utilize computer software such as word processing, data entry, and power-point presentations on a daily basis.
  • Processed claims for prescription mail order refills, billing adjustments, data entry, and provided plan design education
  • General administrative duties such as filing, data entry, and updates to our list of available resources.
  • Monitor for rights-related patterns and trends via Unusual Incident Report review and recipient rights data entry and review.
  • Performed various clerical duties such as data entry, phone tactics, scheduling, and calculating stats.
  • Answered crisis calls, assisted with light housekeeping, supervised children and assisted with data entry.

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16. Health Care

average Demand
Here's how Health Care is used in Advocate jobs:
  • Provided benefits when needed and other information pertaining to their health care plan Skills Used utilized Cisco and multiple computers applications
  • Disseminated information from multiple databases and delivered information based upon member's knowledge of health care.
  • Researched and informed members about the legal regulatory considerations involved in health care reimbursement and collections.
  • Supported the physicians in delivering quality health care to ambulatory patients.
  • Provided individual case management regarding health care issues pertinent to consumers.
  • Assist united health care members with benefit information
  • Act as a liaison between a client/patient and the health care system in order to optimize the care the client/patient receives.
  • Collaborated with medical care teams via the Patient Centered Health Care model to expedite assistance for patients with urgent medical needs.
  • Provided lectures and led round-table discussions for local health care providers on the topics of rhinitis, asthma, and eczema.
  • Assisted member with health care benefit information, performed cost research for medical procedures and created cost reports for the member.
  • Plan, provide, or evaluate educational programs for nursing staff, interdisciplinary health care team members, or community members.
  • Gained a wealth of knowledge regarding the health care system, adding to my ability to assist a diverse client base.
  • Assist families with access to community and health care organizations by determining supportive services needed and coordinating referrals to such agencies.
  • Provide a comprehensive resource to patients, physicians, other health care professionals, payer, manufacturer representatives, etc.
  • Accompany clients to health care visits, track goals and behavioral records and provide feedback to Providers on these visits.
  • Handled public health, health care, insurance, disability, environment, public lands issues for Member of Congress.
  • Understand a bill or resolve a claim find a network health care provider, including UnitedHealth premium doctors and hospitals.
  • Educate patients on the cost of their health care and providing estimate of the anticipated patient liability to Aurora.
  • Interacted on behalf of the client with federal or state municipalities, health care facilities and social service agencies.
  • Coordinated outreach services in providing families with information on health care, hygiene, and English language instruction.

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17. Social Workers

average Demand
Here's how Social Workers is used in Advocate jobs:
  • Assisted psychologist, social workers and rehabilitation workers.
  • Worked as part of a coordinated team with social workers, the district attorney, and thee child therapist as a volunteer
  • Interview material witnesses such as foster parents, family relatives, school teachers, social workers, and daycare providers.
  • Conducted intake interviews with Social Workers and DJJ Workers and completed documentation necessary to place residents at shelter.
  • Collaborate with other counselors, case managers, and social workers to enhance services to client populations served.
  • Worked on an interdisciplinary team that included law enforcement, social workers, nurses, doctors and lawyers.
  • Case Management, Communicate with Social workers, Case Managers to provide and allocate proper services for clients.
  • Coordinated with doctors, pharmacists, insurance companies and social workers on behalf of Hispanic callers.
  • Collaborated with other counselors, social workers and law enforcement to ensure services where needed.
  • Interacted with physicians, social workers, and law enforcement on behalf of the survivor.
  • Assisted social workers as needed to make observations during court hearings and home visits.
  • Organize and schedule meetings for social workers, clients, and other necessary parties.
  • Trained social workers and foster parents on cultural sensitivity and the foster youth experience.
  • Worked alongside Social Workers, Probation Officers, Teachers, Employers and Housing Managers.
  • Confer with counselors, teachers, social workers, etc., involved in case.
  • Maintain a team approach with Social Workers and Case Management to ensure patient coverage.
  • Worked closely with lawyers, social workers, case mangers and geriatric specialist.
  • Work closely with principal, teachers, social workers, and support staff.
  • Document and provide progress reports to social workers for assigned clients.
  • Conducted coordinated intakes with direct referrals from VA HUD-VASH Social Workers.

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18. Emotional Support

average Demand
Here's how Emotional Support is used in Advocate jobs:
  • Provided emotional support, information, and community referrals to multilingual/multicultural survivors of sexual assault in hospital setting immediately following incident.
  • Assist caseworkers in development of informal one-on-one relationship building with child, providing undivided attention, empathy and emotional support.
  • Provided physical and emotional support for recipients at a residential facility where clients learned through example setting and positive reinforcement.
  • Provide emotional support, information, education, advocacy and referrals for program participants to achieve safety and self-sufficiency.
  • Provide in-hospital response and emotional support to victims of sexual assault for purposes of intervention and advocacy.
  • Provided guidance and emotional support to survivors before and after medical sexual assault exams.
  • Provide ongoing and follow-up crisis peer counseling/emotional support to residents as needed.
  • Provided emotional support and guidance in accessing the judicial and community systems.
  • Offer emotional support to persons experiencing physical and mental crisis.
  • Provided victims with information on resources and provided emotional support.
  • Provide resources and emotional support for survivors of sexual assault
  • Provide emotional support to people effected by sexual assault
  • Provided emotional support and safety considerations to clients.
  • Provided emotional support using active listening and empathy.
  • Worked alongside and provided emotional support to co-survivors.
  • Provided emotional support, referrals to foster youth
  • Provide emotional support and validation when needed.
  • Provided emotional support in a pleasant/non-judgmental environment.
  • Provide emotional support and companionship.
  • Provided emotional support to victims.

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19. Developmental Disabilities

average Demand
Here's how Developmental Disabilities is used in Advocate jobs:
  • Provided job placement and coaching at a community based day service for adults with intellectual and developmental disabilities.
  • Provide advocacy and consultation services to individuals with intellectual and developmental disabilities and families as needed.
  • Collaborated with case manager within the Division of Developmental Disabilities and the Department of Children and Families
  • Provide hands-on workplace assistance to New York residents with developmental disabilities through coaching and general support.
  • Support individuals with intellectual/developmental disabilities to establish positive and proactive behaviors in various settings.
  • Pathways-Assisted Clients with developmental disabilities by integrating life skill and recreational activities daily.
  • Assist 12 individuals with developmental disabilities with daily skills/tasks and independent living.
  • Coordinate a team to provide care to individuals with developmental disabilities.
  • Provided advocacy assistance to adults with developmental disabilities and autism.
  • Worked with individuals developmental disabilities in an independent living situation.
  • Prepared and served meals for adults with developmental disabilities.
  • Provided direct care/supports to persons with developmental disabilities.
  • Provide daily/weekly support to people with developmental disabilities.
  • Assisted two adult males with developmental disabilities.
  • Assist clients with developmental disabilities, by ensuring that they meet their daily ADL goals and other respective goals as needed.
  • Assisted in writing grants that will help in day-to-day activities to make life more manageable for those with developmental disabilities.
  • Worked with individuals with developmental disabilities to improve upon their life skills as they were integrated into the community.
  • Provide excellent advocacy duties to people with developmental disabilities in accordance with NY State OPWDD policies and procedures.
  • Worked with students with intellectual and developmental disabilities making the transition from high school to college.
  • Supported adults with developmental disabilities in their homes while providing life skill and job training.

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20. Court Hearings

average Demand
Here's how Court Hearings is used in Advocate jobs:
  • Accompanied victims to court hearings and case-related appointments to provide emotional support.
  • Advocated and informed individuals of expectations during civil legal court hearings.
  • Represented clients by attending interdisciplinary team meetings and court hearings.
  • Represented involuntarily held patients at mental health court hearings.
  • Accompany clients to court hearings as an advocate/interpreter.
  • Provided parental representation at required court hearings.
  • Assist victims in filling out all applicable forms for assistance, including temporary restraining orders & accompanying victims to court hearings.
  • Communicate with the GAL Attorney Advocate to develop legal strategies and prepare for court and attend court hearings and other meetings.
  • Attended court hearings, doctor's appointments, assisted in filing restraining orders and oversaw parental supervised visits as requested.
  • Assisted attorneys in writing court documents and preparing pro se clients for mediation, court conferences, and court hearings.
  • Acted as the legal voice, sworn in at court hearings in order to become an individual's guardian advocate.
  • Attended court hearings and offered advice to District Attorney, Judges, and Probation Officers regarding clients needs and progress.
  • Attend court hearings, submit reports to court with recommendations, interview all involved parties and make monthly home visits.
  • Provide one on one services to victims of domestic violence Attendance of civil and criminal court hearings with clients.
  • Provided court advocacy in civil protective order process, attending court hearings, and court accompaniment with program participants.
  • Attended Civil and Criminal Court to observe the court proceedings by the ADA and accompanied clients/survivors to court hearings.
  • Act as advocate and translate for clients; accompany them when appropriate to court hearings and housing interviews.
  • Participated and provided testimony in court hearings, ensuring to speak for the best interest of the children.
  • Provided general advocacy services for Orders of Protection and Harassment Restraining Orders with clients during court hearings.
  • Work with attorneys, attend court hearings for protection orders, and attend USCIS meetings with clients.

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21. Medicaid

average Demand
Here's how Medicaid is used in Advocate jobs:
  • Screen and interview clients to determine their eligibility for state funded medical benefits such as Medicaid, Social Security Disability.
  • Provided representation support for Social Security, Medicare, Medicaid, Vocation Rehabilitation, and housing appeals.
  • Utilized financial information including income and insurance/Medicaid status to assist qualified patients with drug assistance programs.
  • Complete documentation on goal progress and consumer interactions which was compliant with Medicaid guidelines.
  • Trained human resource agencies on various Medicaid programs to strengthen support for disadvantaged communities.
  • Verify eligibility for commercial, Medicare and Medicaid insurance companies to obtain benefit coverage.
  • Demonstrate ability to communicate, problem solve and work effectively with Medicaid population.
  • Correspond with DDS and DMAS to determine eligibility for emergency and expedited Medicaid.
  • Screened patients for Medicaid and Social Security disability qualifications in a hospital setting.
  • Screen insured and uninsured patients for eligibility of Medicaid or other applicable programs.
  • Developed knowledge of application process for Medicaid and extent of Medicare coverage.
  • Served as liaison with community primary care physicians regarding Medicaid membership issues.
  • Investigated potential Medicaid fraud attempts and provided education as a first-step solution.
  • Conducted patient screenings, completed and filed paperwork for Medicaid or Disability.
  • Presented information on Medicaid Appeals regarding Client Services throughout the community.
  • Verify and enter insurance eligibility and coverage information for Medicaid plan.
  • Complete and file Social Security applications to ensure Medicaid eligibility.
  • Maintained contact with reassessed Medicaid recipients to ensure limited auto-assignment.
  • Reminded Medicare and Medicaid members about annual renewal process.
  • Specialized in Medicaid and/or SSI/SSDI disability programs case management.

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22. Medical Appointments

average Demand
Here's how Medical Appointments is used in Advocate jobs:
  • Support services included independent living skills, medical appointments support, socialization skills, medication management.
  • Assist with medical coordination, accompany consumers to medical appointments, and facilitate medical follow-up.
  • Provided transportation and accompanied clients to medical appointments, personal and group recreational activities.
  • Provided residents' transportation to medical appointments, school and recreational activities.
  • Researched, organized and planned medical appointments.
  • Manage medical appointments and associated documentation.
  • Assisted/transported clients with medical appointments.
  • Conduct screening and developmental assessment of participant children to monitor and evaluate children's health status, medical appointments and nutrition.
  • Escorted clients to various service providers such as Medical appointments, Public Assistance, NYCHA, Criminal and Housing Court.
  • Coordinated medical appointments, transportation needs and special requirements for pregnant birth mothers working with the adoption agency.
  • Arranged physician appointments, transportation to medical appointments, community services, home health services, emergency services.
  • Arranged and provided transportation, assistance with financial transactions, medical appointments, and other daily living activities.
  • Worked with individuals with developmental delays on a daily basis with banking, shopping, medical appointments.
  • Maintain communication with providers and accompany clients on psychiatric and medical appointments to speak on their behalf.
  • Accompany children to and from the dental and medical appointments for immunizations and follow up visits.
  • Schedule, attend, and carry clients through medical appointments while following up with necessary paperwork.
  • Encourage and assist with daily medication, weekly banking, shopping, medical appointments, etc.
  • Attend meetings held and critical medical appointments made on behalf of individuals receiving guardianship services.
  • Escorted juveniles to and from facility, court, hospitals, and medical appointments.
  • Scheduled and attend all clients' medical appointments and client community integration programs.

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23. Support Groups

average Demand
Here's how Support Groups is used in Advocate jobs:
  • Provided case management services for survivors of domestic violence * Facilitated community and residential educational and support groups
  • Provided crisis support to survivors of domestic violence and co-facilitated weekly non-resident and resident support groups.
  • Develop appropriate consumer community support systems.-Develop, assist, and facilitate consumer peer support groups.
  • Co-facilitated support groups for child and adult survivors of domestic violence Prepared support group materials
  • Facilitated weekly domestic violence survivor support groups in shelter and outreach offices.
  • Encouraged self-empowerment and behavior modification through daily support groups and individual counseling.
  • Co-facilitated support groups for parents in need of information awareness and support.
  • Facilitate on- site parent education and support groups to women in rehabilitation.
  • Involved in developing curriculum for shelter educational and support groups.
  • Facilitate support groups targeting adult survivors of domestic violence.
  • Designed and Facilitated Workshops and support groups for community collaboration
  • Facilitated a wide variety of recovery-based support groups.
  • Facilitate weekly support groups in Domestic Violence education.
  • Facilitated peer support groups and documented meeting minutes.
  • Facilitate personal empowerment workshops and support groups.
  • Facilitated weekly safety planning and support groups.
  • Facilitated support groups for battered women.
  • Organized and facilitated support groups.
  • Facilitated weekly support groups to build supportive community and teach coping skills; created inspirational tone and supportive bond with participants.
  • Provided contacts for local wellness centers and support groups to aid her mental and emotional recovery through the cancer treatment process.

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24. Support Services

average Demand
Here's how Support Services is used in Advocate jobs:
  • Coordinated support services with various service providers and fulfilled legal requirements of guardianship including inventory, accounting, and court appearances.
  • Provided students to relevant information about academic and personal support services available at the college.
  • Provided intensive case management and support services to program participants through their mandated court directives.
  • Plan and coordinate specific individual need based support services on behalf of children/adolescents.
  • Provided information, advocacy, and support services for individuals with disabilities.
  • Coordinated professional and support services for victims with community organizations and agencies.
  • Provided support services for residents with intellectual disability living in residential facilities.
  • Coordinated and/or implemented mental health and recovery support services with individuals.
  • Provided referral and support services in community resource setting.
  • Provide support services to adolescents identified as homeless.
  • Promoted appropriate, innovative family support services.
  • Support services include transportation and case management.
  • Provide individual/family support services to programs participants.
  • Facilitate weekly drop-in support services.
  • Refer, link, and monitor support services requested and identified to assist in maintaining and increasing of quality of life.
  • Provided both clinical and support services to persons recovering from mental illness, co- occurring disorders, and other life challenges.
  • Work involved providing direct advocacy, case management, and support services for in-school youth participating in the Futures Program.
  • Provide support services including but not limited to transportation, assistance with completing paperwork, childcare, clothing and housing.
  • Created bilingual educational material, training on domestic violence, legal processes for Domestic Violence survivors and support services.
  • Referred clients to other support services (medical, housing, social services, employment & legal services).

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25. Independent Living

average Demand
Here's how Independent Living is used in Advocate jobs:
  • Provide individualized supports to developmentally disabled adults to allow them to improve upon and maintain their skills for independent living.
  • Hired to advocate 35-40 adults in a semi-assisted living facility while transitioning into independent living.
  • Home visits and telephone contact with Participants to foster independent living skills and community integration.
  • Offered discharge planning with benefit planning services, community inclusion developing independent living skills.
  • Provided rehabilitative interventions and independent living skills coaching for individuals with mental health challenges.
  • Facilitate domestic violence education and independent living skills groups for victims of domestic violence.
  • Develop and supervise weekly activities that promote life skills development and independent living.
  • Perform respite, community integration and independent living skills training.
  • Participated on coalitions to cultivate allies for independent living philosophy.
  • Provide independent living services to persons who experience a disability.
  • Facilitated the development of consumer's independent living plans.
  • Facilitated in the recommendation and approval of independent living.
  • Provided independent living skills to developmentally handicapped adults.
  • Assist individuals with disabilities to achieve independent living goals
  • Demonstrated a decrease in client behaviors by teaching social skills, appropriate behaviors while in the community and independent living skills.
  • Provide information and referral services, independent living skills training, peer support, transition support, and access to resources.
  • Coordinated a variety of independent living/life skills programs & supported work programs and services to high-risk youth and their families.
  • Provide behavior modification, independent living skills training, within the family's home, school, and/or community.
  • Offered a supportive environment of housing and counseling services to help homeless women make the transition to independent living.
  • Work with individuals to develop an Independent Living Plan that encourages the development of goals related to housing stability.

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26. Social Security

average Demand
Here's how Social Security is used in Advocate jobs:
  • Provide advocacy and representation to Social Security beneficiaries when such services become necessary to protect the employment rights of such beneficiaries.
  • Assist clients with procuring necessary documents and services such as identification card, birth certificate, social security income, disability income
  • Managed the process of assisting those with mental handicaps completed the necessary paperwork to apply for Social Security Disability.
  • Managed a caseload of clients; Completed social security disability applications; Cleared warrants; Assisted with eviction cases
  • Provide information and referral services to Social Security beneficiaries needed to secure regain or retain gainful employment.
  • Established a rapport with social Security, Department of Social Services, and Disability Determination Services.
  • Collaborate with government agency for social security benefits and housing plan celebratory events and maintained records
  • Acted as a case manager by assisting individuals with public aid/social security/other entitlements as needed.
  • Complete initial claim and appeal applications for the Social Security Administration and Disability Determination Services.
  • Provided money management and case services for disabled clients currently receiving Social Security benefits.
  • Identified appropriate social security programs entitlement for members and facilitates enrollment when needed.
  • Compiled evidence of medical disability for presentation to the Social Security Disability board.
  • Provided oral advocacy and evidence of qualifying disabilities under Social Security law.
  • Worked directly with the Social Security Administration and Disability Determination Services daily.
  • Worked with Disability Law Attorney and Social Security Attorney in Administrative Hearings.
  • Required excellent communications skills both with clients and the Social Security Administration.
  • Applied for Social Security Benefits and occupational therapy due to Autism diagnosis.
  • Developed relationships with clients based on specific needs of Social security applications.
  • Assist individuals applying for Social Security Disability Insurance and Supplemental Security Income.
  • Represented developmentally disabled clients at Social Security hearings and administrative Fair Hearings.

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27. Substance Abuse

average Demand
Here's how Substance Abuse is used in Advocate jobs:
  • Develop and implement strengths-based Individualized Assessment Plans for clients who are dual diagnosed with behavioral health and substance abuse-related issues.
  • Organized and led weekly counseling sessions for adolescents in this substance abuse rehabilitation facility.
  • Serve individuals facing a variety of challenges including chronic substance abuse and developmental disabilities.
  • Support participants in maintain focus in their substance abuse recovery and mental health stability
  • Placed 20+ clients into rehabilitation programs for substance abuse treatment successfully.
  • Provided advocacy for pregnant/parenting women with substance abuse issues.
  • Conduct street outreach to substance abuse/homeless population.
  • Perform initial assessments for risk of harm and substance abuse with customers, and refer to a licensed clinician when appropriate.
  • Provide rehabilitation and community outreach support to adults with mental health and substance abuse diagnoses that struggle with independent living skills.
  • Counseled clients on an individual needs regarding GED/literacy, housing, domestic violence, substance abuse, and mental illness.
  • Scheduled, facilitated and evaluated client group training in life skills, substance abuse, moral reasoning and victim awareness.
  • Perform diplomatic skills working with substance abuse using the abilities to deescalate tempers and provides structure and support for patients.
  • Performed one on one counseling and group counseling sessions with at risk children from domestic violence and substance abuse families.
  • Provide case management services to male and female parolees who have recently completed an In-prison therapeutic community substance abuse program.
  • Assisted members in locating referrals pertaining to mental health services, substance abuse, recovery support, and permanent housing.
  • Refer residents to other agencies for services related to employment, substance abuse treatment, child care and educational assistance.
  • Board Member for the Street Reach This is an outreach program for Homeless Mentally ill and Substance Abuse individuals.
  • Provided community outreach to youth and adults on topics such as drugs, peer pressure, and substance abuse.
  • Performed data audits that dealt with the race, age, sex, substance abuse, and homeless history.
  • Worked with indigent clients accused of felonies, many of whom suffer from substance abuse and/or mental health disorders.

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28. Staff Members

average Demand
Here's how Staff Members is used in Advocate jobs:
  • Investigate and direct veteran inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
  • Collaborated with other staff members to complete clinical assessments and effective treatment planning.
  • Interviewed potential student staff members and clearly communicated recommendations in a written format.
  • Performed other administrative and support duties while assisting different departments and staff members.
  • Communicate with the probation officers, assistant prosecutor, police department, clerks and all staff members within the court house.
  • Interviewed potential new staff members, mediated with conflict such as roommates, floor conflicts, team conflicts and building conflicts.
  • Coordinated and supervised the after-school program, maintained daily data and record keeping on each student and staff members.
  • Meet with staff members on a regular basis to inform them of any changes in policies and procedures.
  • Collaborated with staff members to create new programs that integrate both college and high school students.
  • Work with other staff members or health care providers to benefit the client s status.
  • Collaborated with staff members to educate and/or update the next shift regarding issues with clients.
  • Recruited, trained and supervised agency's new staff members, interns and volunteers.
  • Facilitated In-Service training for over 30 CASA staff members, Advocates and volunteers.
  • Train thirteen new staff members on product demonstration procedures and company policies.
  • Provided mentoring to new staff members, assist in special projects.
  • Completed data entry and data collecting for all shelter staff members.
  • Supervised staff members in the family law and landlord/tenant law departments.
  • Assisted with the selection of newly appointed student staff members.
  • Facilitated first LBGTIQ domestic violence training to 8 staff members.
  • Share on-call responsibilities on rotating basis with other staff members.

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29. Counsel

average Demand
Here's how Counsel is used in Advocate jobs:
  • Counseled adolescents and families in crisis situations and assisted them in creating temporary placement and/or safety plans.
  • Provide supportive crisis counseling services using an empowerment model for individuals experiencing Sexual Assaults and Domestic Violence.
  • Maintain & protected confidential nature of client information while counseling & assisting consumers obtaining entitlement benefits.
  • Counseled victims of domestic violence and sexual abuse and provided group educational and vocational guidance services.
  • Facilitated and co-facilitated counseling groups and psycho-educational groups for adults and adolescents presenting diverse diagnoses.
  • Provided advocacy based counseling, and services for victims/survivors of domestic violence and sexual assault.
  • Provided individualized structure and counseling to assist clients in seeking recovery and sustaining sobriety.
  • Conducted outreach, counseling, and provided linkages for culturally diverse homeless populations.
  • Work with Counselors providing Family Violence Intervention Program services to batterers.
  • Provided emotional support and individual crisis counseling to clients as needed.
  • Counseled individuals on options available and empowered them to make decisions.
  • Monitored student progress through individual clinical counseling and service plan reviews.
  • Encouraged self-empowerment and skills development through counseling referrals and work programs.
  • Provided weekly individual family counseling services to a caseload of ten.
  • Counseled clients currently in homeless shelter to discuss financial solutions.
  • Provided counseling with support in day-to-day crisis and office operation.
  • Monitored and counsel students on credit accumulation and graduation requirements.
  • Provided financial advocacy workshops, counseling and supportive services.
  • Provide crisis services/counseling for individual consumers and their families/guardians.
  • Coordinated Counseling and treatment efforts with other medical professionals.

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30. Domestic Violence

low Demand
Here's how Domestic Violence is used in Advocate jobs:
  • Consulted and collaborated with hospital and community health care providers and assisted in the implementation of hospital-wide domestic violence screening protocol.
  • Provided emergency domestic violence intervention with a goal of transitioning domestic violence victims from shelter to transition or permanent housing.
  • Provided overnight on-call duties including providing direct support to domestic violence victims in their home immediately following an assault.
  • Completed 40 hours training and provided advocacy and support to sexual assault/domestic violence survivors in hospitals and/or police departments.
  • Supervised case management of and records on victims of domestic violence and homelessness to facilitate life-changing success.
  • Provide education and advocacy on issues of sexual and domestic violence in Montana State University community.
  • Assist abused spouses/victims of Domestic Violence to obtain Legal Immigrant Status through filing appropriate immigrant petitions.
  • Provided safety planning, referrals to various organizations assisting domestic violence victims and their children.
  • Answered the crisis line and assisted callers with various domestic violence/rape/sexual assault related issues.
  • Collaborate with San Antonio Police Department to raise community awareness of domestic violence issues.
  • Conducted over 50 community outreach presentations on domestic violence, matrimonial and immigration law.
  • Provide accurate information about domestic violence and sexual violence to primary and secondary surveys.
  • Provided individual counseling, case management to victims of domestic violence and/sexual assault.
  • Educated victim/survivor and community about the dynamics of domestic violence and sexual assault.
  • Provided domestic violence peer counseling and advocacy for shelter participants and their children.
  • Provided safety planning and information about domestic violence resources to shelter guests.
  • Provide individual assessment and safety planning services to victims of domestic violence.
  • Participate in outreach events to educate the community on domestic violence awareness.
  • Provide weekly one-on-one practical and emotional support to survivor of domestic violence.
  • Answered a sexual assault/domestic violence crisis helpline to connect victims/survivors with local resources

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31. New Clients

low Demand
Here's how New Clients is used in Advocate jobs:
  • Entered and updated new clients details in the customer relationship management software according to administrative guidelines.
  • Screened, interviewed and processed new clients per eligibility requirements.
  • Help potential clients by screening inquiry; Maintain reception area Update appointments and location schedules Prepare files for new clients.
  • Answered multiple phone lines, took crises calls, conducted intakes on new clients, attended to resident's needs.
  • Resolved customer issue with creditors and payments, provided program information to new clients and assist with other internal departments.
  • Orient new clients to Salvation Army and department's rules, accept county vouchers and assign bed and locker numbers.
  • Review and outline new clients case files, highlighting relevant procedural documents and supportive medical treatment and military service records.
  • Collaborated with inside sales team to retain current business and enroll new clients in company offered rebate programs.
  • Entered new clients' information into HMIS and issued ID badges as well as complete other tasks.
  • Prepare tax returns, partnership deeds, collections, and set up for the new clients.
  • Assist new clients in accessing available resources and provide help with client and clinic paperwork.
  • Retained new clients and handled initial client intakes, eased and counseled clients in crisis.
  • Served as a first contact for new clients and assisted a Clinical Specialist during assessments.
  • Remain knowledgeable and up to date on all new clients, programs and script changes.
  • Maintained a clientele of 60 new clients per month and 60 continuing clients per month.
  • Interviewed and assessed between five and ten new clients each week for safe-housing eligibility.
  • Orient new clients to policies, schedules, rules and procedures upon admission.
  • Provide new clients with orientation sessions and explain available services at the facility.
  • Complete and assist counselors with admission procedures and orientation of new clients.
  • Train and walk new clients through navigating and using our web portal.

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32. Treatment Plans

low Demand
Here's how Treatment Plans is used in Advocate jobs:
  • Researched approved medication and treatment plans Advocated for patient's rights under the Baker Act Temporary guardianship of involuntarily committed clients
  • Developed and implemented individualized treatment plans based on clinical experience and knowledge.
  • Promoted program participant compliance with all necessary follow-up appointments and treatment plans.
  • Participated in the development and implementation of treatment plans for Consumers.
  • Coordinated the development and implementation of Individual Treatment Plans.
  • Develop and assess individual strength-based person centered treatment plans.
  • Planned activities according to individualized treatment plans.
  • Developed treatment plans and coordinated referrals.
  • Maintained participant records in the Homeless Management Information System including all participant documents, progress notes, and personal treatment plans.
  • Managed multiple medical billing accounts, negotiated treatment plans and ensured timely payments from both insurance companies and our personal finances.
  • Identify ways to add value to treatment plans and consulting with facility staff or outpatient care providers on those ideas.
  • Planned and facilitated individual treatment plans of service, for the Consumers in the crisis home and in the community.
  • Develop treatment plans in conjunction with case managers with special emphasis on legal and social ramifications of prior incarceration.
  • Documented client evaluations, treatment plans, and progress notes via Riverside Community Care's electronic health record system.
  • Develop individual person centered treatment plans focusing on the consumer's specific needs and therapy issues.
  • Developed and implemented treatment plans for permanency/stability for children and families in the child welfare system.
  • Provide care, teaching, intervention, support and assistance according to individual treatment plans.
  • Provided peer counseling to victims and worked with shelter counselor to establish client treatment plans.
  • Determine and develop appropriate treatment plans, coordinating with hospital, Therapists and Case Managers.
  • Performed assessments, formulated treatment plans, and maintained compliant clinical records for each client.

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33. Special Needs

low Demand
Here's how Special Needs is used in Advocate jobs:
  • Mediate discussions between parents of special needs children and school staff and administrators regarding educational accommodations under Sec.
  • Represented and served as an advocate for disabled Soldiers and their families in obtaining services and support for their special needs.
  • Provided parents who had special needs children with the necessary skills to work as Direct Care providers or Teachers Aide.
  • Negotiated educational service delivery for children with special needs between families and school districts in the Metro west Boston area.
  • Assisted in creating a program to help fellow campers understand the challenges of being non-verbal and special needs at camp.
  • Work directly with the Michigan Department of Health & Human Services to provide Family Centered Care for special needs children.
  • Advocated and assisted with the implementation of Individual Education Programs that I investigated and developed for the special needs children.
  • Visited 21 families twice a month with the Parents As Teachers curricula half of these were special needs families.
  • Conducted intake interviews with parents of children and adolescents with special needs to determine particular needs and treatment plan.
  • Educated staff as to child's special needs and considerations aided child in successfully participating in camp activities.
  • Treat a broad spectrum of special needs patients weekly while enhancing skills with behavior management and oral sedation.
  • Assist parents with special needs children to understand a difficult diagnosis and an extended list of treatment options.
  • Coordinate, monitor, and maintain medical care/evaluations for the purposes of obtaining special needs services.
  • Lead the creation and maintenance of a support group for parents of children with special needs.
  • Attend ongoing seminars to gain knowledge and remain abreast of practices for children with special needs.
  • Headed up own business in the area of advocacy for families with children with special needs.
  • Skilled to work with and assist individuals with special needs, mental and physical disabilities.
  • Volunteer work at hospital and helping to take care of adult niece with special needs.
  • Helped parents find education placement for special needs students via interview schools and community networking.
  • Advocated for children with special needs in Frederick County and the State of Maryland.

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34. Appropriate Referrals

low Demand
Here's how Appropriate Referrals is used in Advocate jobs:
  • Provided clients and family members with information about addiction issues and available services and programs making appropriate referrals when necessary.
  • Monitor and followed-up with clients after initial visit and made appropriate referrals to medical professionals and community outreach agencies.
  • Counseled veterans on appropriate referrals on education, medical and specialized services they were entitled to.
  • Provide advocacy and therapeutic services and make appropriate referrals to survivors of sexual assault.
  • Provided academic and/or emotional support for students and made appropriate referrals if needed.
  • Produced the appropriate referrals for extended counseling and other emergency assistance.
  • Researched and provided appropriate referrals whenever necessary.
  • Perform case management and provide appropriate referrals.
  • Coordinated appropriate referrals for consumers.
  • Monitor and evaluate children and make appropriate referrals for support, show parents where to find resources within their own community.
  • Provide applicants with appropriate referrals to other Federal, State and local agencies, voluntary organizations, and faith based organizations.
  • Provided reliable information, appropriate referrals, and emotional support to women who were infected with HIV or AIDS.
  • Connect program participants to legal services and link them to additional supportive resources and make appropriate referrals when necessary.
  • Make appropriate referrals for members that need additional assistance in finding appropriate treatment and care for their emotional needs.
  • Report to Medical Director any incidents or conflicts with patients or difficulties in providing them with appropriate referrals.
  • Serve as a role model who provides reliable information, appropriate referrals, and emotional support.
  • Provided support and appropriate referrals to survivors of sexual abuse, their families, and professionals.
  • Educated victims of rape and domestic violence on their legal rights and provided appropriate referrals.
  • Assist advocate with the crisis lines and direct community callers to appropriate referrals.
  • Assessed the needs of victims and made appropriate referrals for intervention.

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35. Service Plans

low Demand
Here's how Service Plans is used in Advocate jobs:
  • Assist Program Director in developing Individualized Service Plans and Crisis/Safety plans to encourage informed and independent decision-making.
  • Complete intakes using case management assessment tools to establish and individualized service plans.
  • Identified and developed realistic service plans to address presenting problems.
  • Participate in the formulation of individual family service plans.
  • Developed, revised, and implemented service plans in outreach and residential settings tailored specifically to each client s assessed needs.
  • Work closely with educational specialist, court advocate, job developer and work-site supervisors to develop service plans for each participant.
  • Performed psycho-social evaluations, service plans, and case reviews to assess the success of short and long term goals.
  • Process payment transactions, exchanges, reimbursements, insurance claims and upgrades for wireless devices and service plans.
  • Deliver service plans based on a strength-based approach using the wrap around model for all YAP youth.
  • Set up positive activities and community service plans for each youth that has been assigned to me.
  • Sell no- contract wireless phones, service plans, and accessories in a fast paced environment.
  • Contribute to development of goals and outcomes as set forth in clients' Individual Service Plans.
  • Collaborated with clients to discuss goals, objectives & progress while updating their service plans.
  • Evaluate applicants for services and formulate service plans to include short-term and long-term client goals.
  • Conduct assessments and reassessments and develop client centered service plans based on assessed needs.
  • Developed service plans with short and long term goals for multiple areas of need.
  • Assist with Individualized Service Plans to ensure success in community and prevention of placement.
  • Worked with biological parents to confirm adherence to their court assigned service plans.
  • Establish service plans with participants, identifying short term and long term goals.
  • Prepare and input service plans and progress notes into our Awards software database.

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36. Patient Care

low Demand
Here's how Patient Care is used in Advocate jobs:
  • Collaborate during weekly team conferences to support the physician and the interdisciplinary team in facilitating patient care.
  • Directed the transition from paper documentation to electronic patient care reporting.
  • Maintain operational flow and maximum patient output without compromising patient care.
  • Scheduled doctor appointments and documented patient care.
  • Provide excellent patient care promoting patient satisfaction.
  • Work closely in a team environment to ensure patient care is top priority and operations are run smoothly.
  • Provide patient care and unit support by performing specific duties and procedures under direction of the registered nurses.
  • Provided patient care in the wound care unit, emergency department, operating room, and medical surgical floor
  • Build relationships with clients so that the clinics can be more efficient and provide better patient care.
  • Planned and document patient care through detailed nursing care plans following institutional care plan policies and procedures.
  • Serve as a patient care advocate by developing and maintaining relationships with patients and their families.
  • General medical / surgical clinical rotation at veteran's hospital, on the inpatient care floor.
  • Perform tasks related to maintain the integrity of patient care standards and efficient unit operations.
  • Work collaboratively with surgeons, cardiologists, and interns to achieve optimum patient care.
  • Provide quality patient care for patients in a high risk postpartum and gynecological unit.
  • Discussed cases with physicians and other health professionals to prepare comprehensive patient care plans.
  • Collaborated with other professionals and departments on issues related to patient care.
  • Maintained accurate records of patient care, condition, progress & concerns.
  • Direct patient care, and assisted physician with examinations and treatments.
  • Maintained records of patient care, condition, progress or problems.

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37. IEP

low Demand
Here's how IEP is used in Advocate jobs:
  • Provided Specialized Individual assistance and IEP/FSP training to persons with physical disabilities and impairments.
  • Accompany parents to IEP, Section 504, and other school meetings/conferences and provide advice and assistance as needed.
  • Facilitate Individual Education Plan (IEP) meeting, and assist with developing Behavioral Intervention Plan (BIP).
  • Participated in Special Education committee meetings as the Spanish to English translator, during the IEP review process.
  • Attended IEP meetings, upon parent request, and explained educational plans to parents from a parent perspective.
  • Attend IEP meetings, Informal Dispute Resolution sessions, IHSS Appeal Hearings as the client's Authorized Representative.
  • Draft Individualized Education Program request letters, make assessment requests, attend and negotiate IEP services for clients.
  • Assist parents of children receiving special education services through the Individual Education Plan (IEP) process.
  • Review evaluations and write measurable IEP goals based on evaluations and student present levels of performance.
  • Drafted Student Strengths and Key Evaluation Results Summary and draft of Vision Statement sections of IEP.
  • Attend IEP meetings with family to help facilitate a positive and professional experience for all involved.
  • Provide one-on-one support and encouragement for parents, attend school meetings and review IEP's.
  • Participated in Special Education committee meetings as the parent advocate during the IEP review process.
  • Review IEP (Individualized Education Plans) and develop educational transition plans for school re-entry.
  • Help guide and educate parents of SPED students through the IEP and 504 process.
  • Attend regular to highly complex individual education program (IEP) meetings with parents.
  • Consult with parents about IEP's, 504 Plans and any Special Educational needs.
  • Have extensive knowledge in Individual Education Plans (IEP's) and Rule 185.
  • Attended IEP meetings to ensure that the student receives services entitled under IDEA.
  • Provided advocacy to clients with special education needs in school IEP meetings.

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38. Veterans

low Demand
Here's how Veterans is used in Advocate jobs:
  • Developed and maintained communication and contact with community services organizations and other agencies concerned with veterans and public service programs.
  • Skilled in communicating effectively with a multiple discipline team dealing with complex issues resulting in Soldiers/Veterans having exceptional results.
  • Proposed recommendations to leadership to provide better advocacy and guidance to veterans seeking benefits and entitlements.
  • Educated attorneys and community members about the effects of criminal prosecution upon veterans' benefits.
  • Conduct assessments and coordinate referrals and placements of eligible veterans to appropriate programs and facilities.
  • Gathered information from veterans, researched medical conditions, and completed paperwork for veterans.
  • Provided counseling and support for homeless veterans residing in a transitional housing facility.
  • Provided diversion services to Veterans to prevent nursing home placement or institutionalization.
  • Aided Homeless Veterans in finding transportation to medical appointments, food and housing
  • Procure approval from Veterans Administration, Certificate of Eligibility and VA Appraisal.
  • Helped veterans interact with personnel in multiple pay and disability organizations.
  • Perform Re-entry request that allow incarcerated veterans to successfully re-enter society.
  • Assist veterans with establishing or re-establishing support systems within their community.
  • Interview veterans or their representatives to identify problems relating to care.
  • Established a Veterans Rehabilitation Program for Wilson County and Community.
  • Designed and maintained website for public information concerning Veterans Issues.
  • Greeted Veterans and performed initial screening including suitability and eligibility.
  • Provided peer-to-peer recovery mentoring to veterans in addiction recovery.
  • Provided case analysis for community Veterans and coordinated resources.
  • Organize orientation programs and activities for student veterans.

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39. Conflict Resolution

low Demand
Here's how Conflict Resolution is used in Advocate jobs:
  • Collaborated and coordinated with international and interfaith communities to engage in the complexity of conflict resolution on a large scale.
  • Facilitated crisis intervention and conflict resolution for children with behavioral problems throughout two counties in Illinois.
  • Provided peer support, and crisis management, implemented conflict resolution/assertiveness training programs for other peers.
  • Facilitated support groups, collected deposits and rents, transported residents, reinforced nonviolent conflict resolution.
  • Provided conflict resolution and mediation among participants, interdisciplinary team members, and community organizations.
  • Administered and participated in crisis intervention and facilitated conflict resolution among clients as needed.
  • Coordinated case-management, crisis intervention and conflict resolution with shelter residents/crisis line callers.
  • Involved in extensive conflict resolution and mediation to bring about peaceful resolutions.
  • Facilitated parent support groups, disability rights education and district conflict resolution.
  • Implement conflict resolution skills that are culturally sensitive and trauma informed.
  • Facilitated parenting classes on child development and conflict resolution.
  • Provided conflict resolution assistance to shelter residents.
  • Provide crisis intervention by managing conflict resolution.
  • Processed crisis intervention calls and skills in conflict resolution, working independently and in an open, respectful, flexible environment.
  • Provide crisis intervention and advocacy to women, as well as assist with problem solving and conflict resolution among residents.
  • Supervised clients in the agencies shelter, applied conflict resolution interventions, and monitored surveillance cameras to ensure safety.
  • Job duties include completing intakes, discharges, mediation, conflict resolution, resource linkage, and emotional support.
  • Assist parents with positive conflict resolutions, finding their voice, communicating with written and verbal negotiation skills.
  • Assisted clients in budgeting, housekeeping, conflict resolution and maintaining goals to achieve their own independence.
  • Empowered community members to contribute their own time, ideas and context towards conflict resolution.

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40. Outbound Calls

low Demand
Here's how Outbound Calls is used in Advocate jobs:
  • Job responsibilities included placing outbound calls to clients that had requested more information on how to improve their credit score.
  • Handled inbound and outbound calls from prospective students of all ages and levels looking for more information on higher education.
  • Answer inbound and placed outbound calls * Place orders and track orders * Exceptional customer service and trouble shooting skills
  • Make outbound calls to clients to resolve discrepant or missing information that is needed to complete patient testing.
  • Responded to inbound calls and performed outbound calls while identifying and rectifying any escalating or priority issues.
  • Perform inbound & outbound calls to effectively persuade creditors to accept partial payment plans or payment arrangements.
  • Answered phones, discussed medical bills, performing inbound and outbound calls...soft collections.
  • Answer Inbound calls from clients and potential clients and also made outbound calls.
  • Make outbound calls to set up medication orders and establish new patients.
  • Provided support for inbound and outbound calls primarily focused on health care.
  • Make outbound calls to customers on prescriptions withhold orders and payment issue.
  • Conducted inbound/outbound calls for the consistency of the development of the company.
  • Worked in a call center environment making inbound and outbound calls.
  • Make outbound calls to customers to ensure customer satisfaction and retention.
  • Placed outbound calls to pharmacies and set up appointments for members.
  • Place outbound calls to Customers requesting payment for their cable/internet/phone services.
  • Completed daily outbound calls to existing customers to expand sales opportunities.
  • Make outbound calls in efforts to bring customer accounts current.
  • Make outbound calls to dissatisfied customers to resolve their issues.
  • Make outbound calls to providers on behalf of the member.

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41. Medical Records

low Demand
Here's how Medical Records is used in Advocate jobs:
  • Reviewed members' medical records from providers to determine if mental health and substance abuse services delivered are medically necessary.
  • Interviewed claimants, completed application forms and medical records in a timely and accurately as well as supporting documentation.
  • Maintained medical records of residents and communicated with other medical providers to ensure continuation of care after discharge.
  • Reviewed procedures for medical records/ release of information and determining appropriate access to patient health records.
  • Coordinated medical records for physician review and consultation as well as participated in global case reviews.
  • Disassembled medical records and prepared documents for scanning into the database system.
  • Determine and request necessary medical records to support the claimants disabling conditions.
  • Communicated patient information for medical records and professional exchange of information.
  • Prepared medical records for appeals review process and submitted decision letters.
  • Obtained and summarized social history via medical records and investigations.
  • Delivered medical records to Southeastern Regional Medical Center weekly.
  • Delivered exemplary customer service and maintained medical records
  • Reviewed medical records to ensure completeness.
  • Requested medical records and physician assessments.
  • Notified Physicians of incomplete medical records.
  • Maintained and filed confidential medical records.
  • Performed coding and abstracting on patients medical records by selecting and documenting ICD9-CM Diagnoses and procedure codes and CPT 4 codes.
  • Process request for DD 214, medical records, and any other records needed to process a claim for benefits.
  • Collect supplementary information needed to assist client, such as police reports, medical records, or criminal history.
  • Worked with students to obtain medical records, coordinate immunizations and assisted with insurance and health issues.

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42. Hipaa

low Demand
Here's how Hipaa is used in Advocate jobs:
  • Ensured legal compliance integrity and confidentiality in accordance with company policy and HIPAA regulations.
  • Maintain confidentiality of patient health information in compliance with HiPAA regulations.
  • Maintained patient confidentiality through adherence of company and HIPAA requirements.
  • Practiced strict HIPAA policies regarding client confidentiality.
  • Ensured patient confidentiality by following HIPAA policies.
  • Prepare and submit initial protocol to the IRB for approval (including informed consent, informed assent and HIPAA forms).
  • Applied Pharmaceutical / Medical terminology, OSHA regulations, Medical office policies and procedures and policy acts of HIPAA.
  • Adhered to all HIPAA laws and regulations, while providing and giving information during telephone conversations and writing documentation.
  • Conducted staff training on client rights, responsibilities, confidentiality, code of conduct, and HIPAA regulations.
  • Ensured that all release were in compliance with the request, authorization, company policy and HIPAA regulations.
  • Liaised as a HIPAA- and OSHA-focused resource by conducting monthly meetings and reporting crucial information to office staff.
  • Assist and verified insured members with prescription forms in accordance with HIPAA Law.
  • General assistance to all members calling following strict HIPAA policies and procedures.
  • Concealed each member's confidential and personal information according to HIPAA guidelines.
  • Follow all procedures including AMA, risk assessment, and HIPAA.
  • Collect, maintain and release information under HIPAA and Privacy Act.
  • Maintain confidential HIPAA information and all other inquires for provider.
  • Comply with HIPAA requirement for privacy and access of records.
  • Maintain HIPAA regulations at all times for member s security.
  • Maintain patient confidence and confidentiality, following HIPAA rules.

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43. Client Files

low Demand
Here's how Client Files is used in Advocate jobs:
  • Processed intake assessments, maintained client caseload-monitored client files submitted needed documentation.
  • Maintained client files according to company policy and contract requirements.
  • Completed documentation for client files and statistical information database.
  • Complete necessary documentation to maintain client files.
  • Managed client files and helped organized agency fundraisers
  • Maintained client files with discretion and confidentiality.
  • Maintained comprehensive client files and documentation.
  • Risk assessment, needs analysis, maintenance of client files, & closing are other vital skills used daily.
  • Maintained records accuracy by retaining client files and ensuring electronic and hard copies compliant with securities firm regulations.
  • Maintain precise and accurate documentation of case management services, including client files and entries into client databases.
  • Create and maintain client files, input data for statistics, and stay current on contact notes.
  • Maintain client files, agency files, statistics, forms, and other record keeping as required.
  • Managed petty cash, purchased supplies, maintained records/client files, and prepared monthly ESG report.
  • Charged with reviewing and verifying client files and initiating follow up on associated corrective actions.
  • Update Running Record Assessment Forms, intake sheets, and other forms in client files.
  • Prepare client files and reports and make referrals to other agencies in the community.
  • Created and maintained in confidentiality client files and made copies of all client documents.
  • Create and maintain client files and make copies of all clients' documents.
  • Maintained accurate and confidential client files in accordance to agency policies and procedures.
  • Maintained and updated client files into secure server and hard copy.

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44. Insurance Companies

low Demand
Here's how Insurance Companies is used in Advocate jobs:
  • Consulted with insurance companies in resolving denials, effectively recognized next steps to ensure timely payment.
  • Interviewed and answered questions regarding eligibility to patients, insurance companies and medical providers.
  • Checked member eligibility and authorization through company database and various health insurance companies.
  • Verify benefits, authorization requirements, contact physician offices and insurance companies.
  • Communicated with insurance companies, government agencies for patient benefits.
  • Verify coverage and effective dates for numerous insurance companies.
  • Represented clients in mediation against insurance companies.
  • Reviewed invoices from insurance companies for accuracy.
  • Updated insurance info, ran and worked weekly reports to make sure the insurance companies and patients are being billed correctly.
  • Schedule conference calls between insurance companies, patients, and myself to resolve issues so that claims can be paid.
  • Communicate with doctors and their staff on behalf of patients, as well as insurance companies to facilitate claims processing.
  • Manage Auto claims and commercial claims, assist clients, interpret policy language; work with clients and insurance companies.
  • Account Resolution: Post charges on all initial accounts to assure timely payment and accurate reimbursement from multiple insurance companies.
  • InsuranceHandled inbound calls and enrolled customers who wanted to start new or renew existing plans with major insurance companies.
  • Work with the clinics' billing company and insurance companies concerning benefit issues or non-payments with claims filed.
  • Prepared, edited, and proofread all correspondence for outgoing memorandums for insurance companies and the MWH System.
  • Communicated with Health Insurance companies, hospital staff, and clients in order to coordinate hospitalizations.
  • Complete written requests and phone consults with insurance companies to obtain medically necessary services needed.
  • Work with clients, Insurance Companies and Intermediaries on a daily basis in problem solving.
  • Write level of care assessments and work with insurance companies to obtain authorization for LOC.

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45. CPR

low Demand
Here's how CPR is used in Advocate jobs:
  • Core Qualifications Microsoft word Excel Power Point CPR certified HIV certified Group Therapy Treatment Planning Documentation
  • Required to be current on all in-service training, CPR, first aid and Medication Aide training.
  • Job Description: Provided first aid, CPR, and AED to my living unit.
  • Certified in First Aid, CPR, and CPI (Crisis Prevention Intervention).
  • Certified in CPR and Basic Life Support Knowledge of medical terminology Excellent People Skills
  • Maintain all required certifications such as medication administration First Aid & CPR.
  • Acquired CPR, First Aid, and Safety Care training.
  • Perform CPR and assist in Trauma's and Codes.
  • Maintained First Aid, CPR and Mandatory Reporter Certifications.
  • Provided minor medical attention, CPR and First Aid.
  • Administered first aid and CPR in emergency situations.
  • Acquired Basic First Aid & CPR/AED certifications.
  • Received certifications in CMP, CPI, CPR, FIRST AIDE, and AED.
  • Maintain certification in MAP, CPR, First Aid and SOLVE.
  • Perform CPR and AED as needed.
  • Renewed knowledge of First Aid/CPR and Medication/Bloodborne Pathogens Certifications.
  • Maintain certification in CPR, First Aid and SOLVE Medication administration and handling in accordance to the right procedures.
  • Direct care for the developmentally disabled Certifications- Medication Aide, First Aid, CPR, MANDT, Insulin Administration
  • Maintain caseload members.Maintain certifications in MHPP, CPI, CPR, First Aide and AED courses.
  • Gained expertise in First Aid, CPR, nonviolent crisis intervention, Narcan administration.

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46. Powerpoint

low Demand
Here's how Powerpoint is used in Advocate jobs:
  • Presented at statewide summit on alternatives to incarceration using Microsoft PowerPoint.
  • Skilled in a variety of software applications and PowerPoint presentations.
  • Created and delivered PowerPoint presentations at monthly employee meetings.
  • Company correspondence; advanced skills with Microsoft Office Suite (PowerPoint, Excel, Word, Outlook, etc.)
  • Integrate technology and interaction into our program through PowerPoint, DVD/video, and use of Smart board in the classroom.
  • Maintained Windows operating systems, Aspect e-Workforce Management Suite, Microsoft Excel, PowerPoint, and Excel spreadsheets.
  • Created and updated Quality training PowerPoint presentation used to train all Agents and Management on the Quality program.
  • Used Microsoft programs, Quick Books, and PowerPoint programs, and 10 key.
  • Increased public awareness of safe sex awareness issues through picture & PowerPoint demonstrations.
  • Prepared oral and PowerPoint presentations to the public school system and civic organizations.
  • Create job-aids and PowerPoint decks and present to staff and senior management.
  • Prepared PowerPoint presentations to be presented to the investor.
  • Use the full range of Microsoft Office, Including Word, Excel, PowerPoint, and Outlook.
  • Organized and maintained confidential pupil files Generate all mandated quarterly records utilizing Microsoft Word, Excel and PowerPoint.
  • Utilize Microsoft Works, Excel, and powerpoint to maintain and update paperwork and other reports needed by organization.
  • Developed training techniques, guides, and powerpoints, greatly improving quality of work from new hires.
  • Prepare and develop materials, PowerPoint presentations, and pre- and post-tests for analysis of curricula.
  • Experienced with Microsoft Office Tools (i.e Word, Excel, Powerpoint, etc.)
  • fax, internet, e-mail, software, create PowerPoints etc.
  • Create PowerPoint presentations, brochures, & factsheets.

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47. Technical Support

low Demand
Here's how Technical Support is used in Advocate jobs:
  • Worked with technical support/networking, forwarding requests and unresolved issues to the designated resource by communicating and coordinating with internal departments.
  • Facilitated effective communication between dealers and technical support, content team, digital marketing and search marketing specialists.
  • Provided technical support to clients to ensure proper delivery of information to medical insurers.
  • Provided technical support and troubleshooting for various software applications on numerous hardware.
  • Lead Supervisor and Management forums and mentored Advanced Technical Support Agents.
  • Provided technical support to customers having purchased products from our locations.
  • Provided technical support to Canary home security customers.
  • Worked closely with communications managers and technical support.
  • Provided technical support for streaming classes
  • Practiced both solution-based selling and technical support for customers and clients, in addition to facilitating GSM and CDMA portability.
  • Handled requests from OEM customers, including; organizing briefings, future development issues, critical situations and technical support.
  • Provided technical support and on-site training of proprietary Lynx medication fulfillment systems to clients in the Southwest Region.
  • Respond to all customer interactions for E-commerce, Rebate inquiries, Technical Support and My Kohl's Charge.
  • Specialized dedicated team providing service, for technical support, provider changes and other requirements as needed.
  • Provided customers with technical support and guided the customer on a step by step troubleshooting process.
  • Go to person on my team for Flex Design Launch, and Technical Support issues.
  • Provided ongoing training and technical support on all offerings via phone and live meetings.
  • Provided first and second line customer service and technical support for all in-house applications.
  • Perform on-site software training and technical support for local and national clients.
  • Experience working with Database Applications and Software in a Technical Support Center.

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48. Protective Orders

low Demand
Here's how Protective Orders is used in Advocate jobs:
  • Provided empowerment counseling, provided financial assistance, housing assistance and assistance with restraining orders and protective orders.
  • Assisted victims with safety planning, information about restraining/protective orders, and gave information about New Horizons services.
  • Prepared temporary protective orders and advocated for victims of domestic violence in court hearings.
  • Provide information and assistance to victims that are interested in obtaining protective orders.
  • Gained certification in administering Temporary Protective Orders and Stalking Orders.
  • Assisted residents with obtaining protective orders, obtain legal representation.
  • Prepared legal documents for temporary or permanent protective orders.
  • Assist clients with filing for Protective Orders, police reports, Crime Victims Compensation, and filing for Child Support.
  • Assisted victims with paperwork seeking protective orders and educated victims about their legal rights under Chapter 209A.
  • Assist clients with writing and filing Temporary Protective Orders and accompany clients to court hearings.
  • Assisted clients in filing protective orders, divorce petitions, and motions to assist.
  • Assisted in filling out court forms such as protective orders and Disillusionment of Marriage.
  • Accompany and prepare clients to present evidence before court for extension of protective orders.
  • Provided assistance to victims who were filing for Emergency and Permanent Protective Orders.
  • Assist residents file and obtain protective orders, attending court proceedings as needed.
  • Assist victims in completing domestic violence protective orders and civil no contact orders.
  • Assist Domestic Violence and Sexual Assault survivors to apply for Protective orders.
  • File paperwork with the clerk of court for protective orders.
  • Explained the legal process of getting Protective Orders to petitioners.
  • Assisted in the completion and filing of Emergency Protective Orders.

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49. Monthly Reports

low Demand
Here's how Monthly Reports is used in Advocate jobs:
  • Compiled information and statistical data for weekly and monthly reports while making recommendations for the improvement of future department operations.
  • Scheduled weekly, monthly follow-up calls and then converted information into monthly reports for advertising manager.
  • Submitted monthly reports summarizing employment outcomes for residents using the Employment Resource Center.
  • Generated weekly and monthly reports based on statistical information and demographics.
  • Reviewed monthly reports and administered stipends to advocates in internship placements
  • Maintain confidential information and enter data for monthly reports.
  • Monitored documentation and submitted monthly reports.
  • Prepared monthly reports obtained through family contacts, services, and screenings as outlined in the Team Manual from parent advocates.
  • Generate weekly and monthly reports and data entry of all Illinois SafePath services into State of Illinois database.
  • Generated monthly reports for Behavioral Health and Social Services detailing client's pending, denied or approved status.
  • Monitored and reviewed daily call activity and customer satisfaction data for development of client team's monthly reports.
  • Career planning and guidance for clients, as well as monthly reports about clients progress throughout program.
  • Performed all intakes and received all hot line calls, generated monthly reports for the coalition.
  • Research and collect the detailed data necessary to produce numerous monthly reports required by the state.
  • Complete Progress Notes, client intake demographic data entry, prepare monthly reports, group notes,
  • Build and update changes for monthly reports for production, billing, postage accounts, etc.
  • Provided monthly reports on services rendered as a means to monitor clients' goals and progress.
  • Generate monthly reports for the council to review and process reimbursement for each qualifying child.
  • Documented and submitted monthly reports of telephone logs and community outreach logs for program outcomes.
  • Collect program data, maintain case files and assist with completion of monthly reports.

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50. Special Events

low Demand
Here's how Special Events is used in Advocate jobs:
  • Assisted with the planning and execution of special events for the Call Center team as well as other departments.
  • Develop and plan special events, which include health summits, film festivals, and sex education forums.
  • Participate in special events such as Hiring Events, Job Fairs and projects as required.
  • Coordinated and implemented special events such as holiday parties, birthdays and anniversary dates.
  • Organize field trips and other special events to make learning more engaging.
  • Planned and coordinated various activities and special events for mentors and students.
  • Facilitate and assist with coordination of daily activities, including special events.
  • Assisted in all special events and the managing of volunteers
  • Construct special events for Gateway Technical College students.
  • Required to attend special events as needed.
  • Participate in professional development oppportunities and attend special events.
  • Coordinated fundraising for special events.
  • Created and organized the right publicity for events Plan and execute special events hosted at grand openings of lounges
  • Participate in professional meetings, completes tours/intakes and assist in coordination of special events for OVIPs.
  • Help with and attend special events, as required; -Follow through on all assignments;
  • Controlled all aspects of special events, including vendor negotiations,timelines, and sponsorship sales.
  • Create Brochures Create flyers Assist with setting up for special events

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20 Most Common Skill for an Advocate

Crisis Intervention15.4%
Legal Advocacy11.5%
Child Abuse10.6%
Crime Victims8.3%
Financial Assistance7.5%
Safety Planning7%
Customer Service6.7%
Community Outreach4.8%

Typical Skill-Sets Required For An Advocate

RankSkillPercentage of ResumesPercentage
1
1
Crisis Intervention
Crisis Intervention
12.2%
12.2%
2
2
Legal Advocacy
Legal Advocacy
9.1%
9.1%
3
3
Child Abuse
Child Abuse
8.4%
8.4%
4
4
Crime Victims
Crime Victims
6.6%
6.6%
5
5
Financial Assistance
Financial Assistance
6%
6%
6
6
Safety Planning
Safety Planning
5.5%
5.5%
7
7
Customer Service
Customer Service
5.3%
5.3%
8
8
Community Outreach
Community Outreach
3.8%
3.8%
9
9
Emergency Shelter
Emergency Shelter
3.2%
3.2%
10
10
Community Resources
Community Resources
3%
3%
11
11
Mental Health Services
Mental Health Services
2.9%
2.9%
12
12
Phone Calls
Phone Calls
2.1%
2.1%
13
13
Hotline
Hotline
1.6%
1.6%
14
14
Law Enforcement
Law Enforcement
1.6%
1.6%
15
15
Data Entry
Data Entry
1.5%
1.5%
16
16
Health Care
Health Care
1.4%
1.4%
17
17
Social Workers
Social Workers
1.4%
1.4%
18
18
Emotional Support
Emotional Support
1.3%
1.3%
19
19
Developmental Disabilities
Developmental Disabilities
1.3%
1.3%
20
20
Court Hearings
Court Hearings
1.2%
1.2%
21
21
Medicaid
Medicaid
1.2%
1.2%
22
22
Medical Appointments
Medical Appointments
1.1%
1.1%
23
23
Support Groups
Support Groups
1.1%
1.1%
24
24
Support Services
Support Services
1.1%
1.1%
25
25
Independent Living
Independent Living
1.1%
1.1%
26
26
Social Security
Social Security
0.9%
0.9%
27
27
Substance Abuse
Substance Abuse
0.9%
0.9%
28
28
Staff Members
Staff Members
0.9%
0.9%
29
29
Counsel
Counsel
0.9%
0.9%
30
30
Domestic Violence
Domestic Violence
0.8%
0.8%
31
31
New Clients
New Clients
0.8%
0.8%
32
32
Treatment Plans
Treatment Plans
0.8%
0.8%
33
33
Special Needs
Special Needs
0.7%
0.7%
34
34
Appropriate Referrals
Appropriate Referrals
0.7%
0.7%
35
35
Service Plans
Service Plans
0.7%
0.7%
36
36
Patient Care
Patient Care
0.6%
0.6%
37
37
IEP
IEP
0.6%
0.6%
38
38
Veterans
Veterans
0.6%
0.6%
39
39
Conflict Resolution
Conflict Resolution
0.5%
0.5%
40
40
Outbound Calls
Outbound Calls
0.5%
0.5%
41
41
Medical Records
Medical Records
0.5%
0.5%
42
42
Hipaa
Hipaa
0.5%
0.5%
43
43
Client Files
Client Files
0.5%
0.5%
44
44
Insurance Companies
Insurance Companies
0.5%
0.5%
45
45
CPR
CPR
0.4%
0.4%
46
46
Powerpoint
Powerpoint
0.4%
0.4%
47
47
Technical Support
Technical Support
0.4%
0.4%
48
48
Protective Orders
Protective Orders
0.4%
0.4%
49
49
Monthly Reports
Monthly Reports
0.4%
0.4%
50
50
Special Events
Special Events
0.4%
0.4%

22,595 Advocate Jobs

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