Transitional Case Manager
Remote job
Explore opportunities with VNA of Maryland, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
As the Transitional Case Manager (TCM), you will be facilitating seamless transitions for patients from facility settings to post-acute care. You will verify home health orders, assess care requirements, and ensure continuity of care. Your role includes assessing patients' health literacy, involving patients and families in care planning, and providing education to improve outcomes and promote self-management. You will implement rehospitalization reduction initiatives for patients at risk and communicate with healthcare providers throughout the transition.
You'll enjoy the flexibility to work remotely as you take on some tough challenges.
Primary Responsibilities:
Educate patients on post-discharge follow-up, homebound criteria, and obtaining prescriptions
Assess readmission risk using the LACE tool
Ensure patients and families have agency contact information
Coordinate ancillary services (DME, Infusion) as needed
Assist in preparing for patient care post-discharge
Liaise between the agency and healthcare providers
Communicate patient transfers and coordinate resumption of care
Provide feedback on readmissions and non-admit decisions
Perform other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Current, unrestricted RN, LPN, or SW licensure in state of practice
Current CPR certification
1+ years home health experience or 1+ years of hospital case management experience
Current driver's license, vehicle insurance, access to a dependable vehicle or public transportation
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $48,700 to $87,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
#LHCJobs
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Auto-Apply
Duration: 03 Months
Job Overview - Case Manager
We are seeking a self-motivated, detail-oriented, and highly organized Case Management Coordinator to support Medicaid Long Term Care/Comprehensive Program members in Miami-Dade County, FL. This role is primarily field-based, requiring approximately 75% travel within the assigned region, with 25% work-from-home responsibilities. The coordinator will assess, plan, implement, and coordinate case management services to support members' medical, social, and wellness needs across home, assisted living, and nursing facility settings.
Key Job Duties
Coordinate case management activities for Medicaid Long Term Care/Comprehensive Program enrollees
Conduct telephonic and face-to-face assessments of members in homes, assisted living facilities, and nursing homes
Perform comprehensive member evaluations using care management tools and data review
Provide coaching, education, and support to empower members to make informed healthcare decisions
Monitor, evaluate, and document care activities in compliance with regulatory and accreditation guidelines and internal policies
Utilize case management and quality management processes consistently and accurately
Experience & Qualifications Required
Bachelor's Degree required, preferably in Social Work or a related field
Case management experience required
Long-term care experience preferred
Bilingual Spanish/English strongly
Schedule
Monday-Friday, 8:00 AM - 5:00 PM (EST)
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruter Details:
Name: Umar Farooq
Email: **********************************
Internal Id #25-55185
National Commercial Underwriting Lead - Remote Counsel
Remote job
A leading recruiting platform is seeking a Deputy Chief National Commercial Underwriting Counsel. This remote leadership role involves overseeing commercial underwriting operations, managing a team, and providing guidance on real estate issues. Ideal candidates will have over 10 years of experience in title insurance or real estate and possess a JD degree. The position emphasizes strategic support for underwriting and closing activities, cultivating a high-performing team environment for long-term business growth.
#J-18808-Ljbffr
Insurance Subrogation Case Specialist (Hybrid - Dublin, OH)
Remote job
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
HMS is hiring an Insurance Subrogation Case Specialist to join our growing team! In this role, you'll help identify, verify, and coordinate healthcare coverage for Medicaid members, while managing subrogation and claims-related cases.
If you have experience in insurance, healthcare claims, or call center operations-and you're looking for a mostly remote position with career growth potential-this is a great opportunity to join a mission-driven organization that helps make healthcare more affordable and efficient.
Your role in our mission
* Investigate and verify healthcare coverage and third-party liability information for Medicaid recipients.
* Review and analyze insurance policies, claims, and case documentation.
* Manage active subrogation case files and ensure all data is entered accurately and on time.
* Communicate with insurance carriers, employers, and members to obtain and confirm coverage details.
* Handle a high volume of inbound and outbound calls related to subrogation or claims.
* Prepare and maintain reports on open cases, enrollment updates, and payment processing.
* Support company goals for revenue recovery, accuracy, and program compliance.
What we're looking for
* 3-5 years of experience in insurance, healthcare, or government-sponsored programs.
* Experience handling customer service or call center inquiries (both inbound and outbound).
* Strong attention to detail and accuracy in data entry.
* Proficient with Microsoft Excel, Word, and internet research.
* Excellent communication, problem-solving, and organizational skills.
* Ability to work independently in a remote/hybrid environment.
What you should expect in this role
* Hybrid role - primarily remote with in-office presence 2 days per month in Dublin, Ohio.
* Monday to Friday schedule (daytime business hours).
* Video cameras must be used during all interviews, as well as during the initial week of orientation.
* To work effectively as a teleworker or hybrid positions with Gainwell, employees must have a broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload. Higher speeds are recommended for optimal performance.
* To Test your internet download and upload speed:
* Go to Google.
* Search for Internet Speed Test or click here.
#LI-HYBRID #LI-JA1 #LI-CM1
The pay range for this position is $43,800.00 - $62,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Counselor - Counseling Services
Remote job
Job Title Counselor - Counseling Services Location Main Campus - Dayton, OH Job Number 05357 Department Student Support Services Job Category Professional Job Type Full-Time Status Regular Job Open Date 12/02/2025 Resume Review Date 12/29/2025 Closing Date 12/28/2025 Open Until Filled No
The Counselor in Counseling Services is responsible for providing individual counseling, group counseling, crisis intervention and workshops to students. These services are provided by appointment or on a walk-in basis and pertain to a wide range of needs including personal/emotional, academic and career issues. This position will assist students in clarifying and achieving realistic goals for success in college and their personal lives. The Counselor is skilled and trained to provide assessment, advising, counseling, evaluations and referrals to college departments, as well as external resources that promote student development from enrollment through goal achievement. This position is also responsible for outreach and occasional presentations for staff/faculty as needed.
After sufficient training, this position is eligible to work remote up to 40% of their work schedule at the discretion of the supervisor.
The salary for this position begins at $58,491.00 and is commensurate with education and experience.
Why work for Sinclair College?
The following are some of the benefits that professional staff with Sinclair College receive:
* Tuition waiver for employee and dependents for all Sinclair courses and programs
* Support for continued training and education, including tuition reimbursement for other universities and colleges
* OPERS pension participation option, with 14% employer contribution
* 4+ weeks of personal and vacation leave, 3+ weeks of sick leave annually
* 14 days of annually observed company holidays
* Expansive and competitive insurance programs, including an HSA with annual employer contribution available
* High quality programs and events for work-life balance
* SCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Principal Accountabilities
* Develop, coordinate, integrate, and implement programs that support enrollment and retention strategies for designated groups of students. Such strategies may include:
* Assessment and evaluation of self-reported students' needs including review as appropriate, relevant academic reports
* Educational advising focusing on students' concerns, needs and issues resulting in recommendations of appropriate career options, course load, and academic supports
* Provision of information and services to students, faculty and staff through orientations, support groups, consultation, learning activities and workshops
* The information will aim at fostering student self-advocacy and independence.
* Serve on teams, task forces or committees to design or redesign programs, procedures and policies that address student success issues
* Train, assign work responsibilities, and supervise part-time "other hourly" staff and student workers (when applicable)
* Work with academic coaches and other Student Services personnel to assist students with issues connected to enrollment and registration
* Strong customer service and/or student advocacy as demonstrated through a positive attitude of approachability, adaptability, strong problem-solving and desire to identify and support student success
* Engage in behaviors that create an inclusive environment in which all people are valued and supported
* Does not stop with the first or easiest answer to a customer, but gets to the root cause of the problem, question or issue to solve it as quickly and professionally as possible
* Other duties as assigned
Requirements
* Minimum of a master's degree in counseling or social work required
* Minimum of 3 years of counseling experience in higher education, secondary education and/or human services agencies
* Licensure in Counseling, Psychology, or Social Work
* Licensed Independent Social Worker (LISW), Licensed Social Worker (LSW), Professional Counselor (PC), Professional Clinical Counselor (PCC) required
* Individual and group counseling skills required
* Strong verbal and written communication skills required
* Demonstrated evidence of strong customer service skills required
* Excellent listening and problem-solving skills required
* Ability to assess students' needs, concerns, and interpret appropriate relevant academic reports to determine students' strengths and identify resources to resolve problems required
* Broad knowledge about human development and a variety of student concerns and social problems, including relationships, substance abuse, parenting and domestic violence required
* Crisis intervention knowledge and skills required
* Knowledge about career, personal interest, and learning styles required
* Knowledge of community, community colleges and, specifically, knowledge of Sinclair Community College processes and procedures in order to advocate and make effective referrals preferred
* Ability to be self-directed, self-motivated, and solutions and win-win oriented required
* Organizational and presentation skills, including workshops, program planning skills, and presentations for faculty, staff, and students required
Wound Specialist - Virtual Wound Care (REMOTE)
Remote job
The Wound Care Nurse provides quality, cost-effective management of a caseload of patients via telehealth and remote encounters for patients across multiple states who have complex wound care needs. Upon referral from StealthCo partner physicians, the wound care nurse provides comprehensive patient care (treating the whole patient). Leveraging our tech stack, they can assess, formulate, and execute plans of care, using image-based remote patient monitoring to regularly adjust care plans, triage, and coordinate care for accelerated healing. You will provide expert consultation, coordination of services and education for patients, families and the healthcare team to achieve optimal patient care.The major clinical focus of this position is providing wrap-around services and management of the treatment journey virtually.
You will report to and work with the Chief Medical Officer.
(Note: this position has the opportunity to become full-time.)
What you'll do:
Wound Care
Collaborates with partner physicians, coordinates referrals, DME, and prescriptions to drive positive outcomes.
Assesses, examines, counsels, and determines a plan of care for prevention and healing of wounds.
Determines and orders appropriate topical products, compression therapy, sharp debridement, referrals to specialty providers, labs and x-rays and protocols based on established evidence-based guidelines and algorithms
Organizes and forms the plan of care for patients and rehabilitation through assessment, examination, teaching, counseling and recommending treatment and product use.
Leverages image-based remote patient monitoring to continually inform treatment and care management.
Wound Education and Consultation
Consults with contracted home health agencies, primary care clinicians, wound care clinics, and partner physicians regarding appropriate clinical wound care and utilization for home care and outpatient services.
Informs treatment protocols and patient engagement plans
Consults with DME, Materials Management regarding optimum use of supplies and equipment
Quality Management/Utilization: Participates in quality management/improvement activities including occurrence reporting, focused studies, process and outcome measurement and continuous quality improvement projects.
Performs other duties as assigned.
What you'll need:
Background
Nursing Degree
Minimum four (4) years of wocn or NP experience
Minimum two (2) years of wound care experience.
License, Certification, Registration:
This job requires licensure and credentials in Colorado, with the capability to be licensed and credentialed in multiple states in the future (Support to be provided)
National Provider Identifier/ WOCN certification
Misc. Skills
Current evidence-based knowledge of wound nursing practice.
Experience with wound assessments,
Experience working with multiple technology platforms
Knowledge/experience with all kinds debridement including sharp wound debridement.
Ability to complete concise, thorough clinical documentation of patient assessments and care.
Working knowledge of quality management and resource utilization methodologies.
Thorough knowledge of universal infection control
Presents in-service training
Strong verbal and communication skills.
Problem-solving, organizational and time management skills.
Ability to work in interdisciplinary team as a consultant and direct care provider.
Able to provide continuous patient education in alliance with WOCN standards
Demonstration of customer-focused service skills.
Ability to proficiently operate personal computer, technology platforms, virtual conferencing, and remote image support
Auto-ApplyCrisis Intervention Specialist
Remote job
REPORTS TO: Campus Support Team Supervisor
DEPARTMENT: LI Residential CST
SCHEDULE: Full-Time / Onsite
$1,000 Hiring Incentive
AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst helps more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential.
PROGRAM BACKGROUND:
Enhanced Hard-to-Place (HTP) Group Home program, providing specialized residential services to adolescents, between the ages of 13 to 18, in 2 gender-specific homes, with a maximum capacity of 8 in each house. The group home offers community-based, home-like atmosphere while providing a structured and therapeutic environment to meet the residents' needs. The program is designed for individuals with a history of behavioral difficulties that cannot be successfully maintained in their family home setting, a history of multiple unsuccessful placements, as well as victims of abuse/maltreatment and trauma. The program provides individual, group, and family therapy with 24-hour supervision within a highly structured therapeutic milieu
POSITION SUMMARY:
Under the supervision of the Enhanced Support Team Supervisor, the Crisis Intervention Specialist supervises clients, provides a safe and secure environment and applies agency-approved methods of behavior modification including the point system, verbal de-escalation techniques, and physical intervention if needed. Shifts assigned may vary and change according to Agency needs.
REQUIRED QUALIFICATIONS:
High School Diploma or Equivalent or a Bachelor's Degree in a related field.
If no Bachelor's degree, 1+ years experience in residential care with children and / or adolescents.
Must have and maintain a valid NYS Driver's License with a satisfactory driving record.
RESPONSIBILITIES:
Maintain a safe and secure environment for clients on campus and in group settings.
Respond to crises.
Assess situation and make determinations of safest alternative according to TCI protocol.
Use verbal de-escalation techniques.
Use safe and approved physical interventions, when necessary.
Communicate with AOD.
Demonstrate knowledge of human development stages.
Report behaviors believed to be symptomatic or emotional, physical, or psychological disturbances.
Document clients' behaviors and activities in CST/group home log.
Complete critical incident reports.
Maintain appropriate boundaries.
Complete CFTSS documentation for individual and group sessions.
BENEFITS/PERKS:
• A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime required)
• 403B retirement benefits
• Employer-paid life insurance and long-term disability insurance
• Generous paid time off (vacation, personal, 12 paid holidays for fulltime employees, sick leave based on hours worked)
• Free employee assistance program through National EAP
• Insurance discounts for our staff and their families
• Trainings to support professional and personal development
• Employee wellness program
• Employee recognition activities
Hourly Rate:
$24.00/Hour
Hiring Incentive of $1,000 after 500 worked hours.
MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
Jewish Life Specialist
Remote job
Who We Are:
Mem Global is where Jewish young adults in their 20s and early 30s come to connect, explore, and create meaningful Jewish experiences with their peers. As the umbrella brand for our global suite of programs, Mem Global supports young adults as they bring Judaism to life through thousands of peer-driven gatherings across 25+ countries each year. We're all about creating spaces where Jewish young adults can lead, embrace, learn, and build the kind of community that will build a strong and vibrant Jewish future for all of us.
The Mem Global team is seeking an experienced Jewish Educator to join the team as a part-time Jewish Life Specialist (JLS). Reporting to our Associate Director, Jewish Education, the JLS will be responsible for building relationships with Community Builders in their assigned region through 1:1 conversations, developing learning materials for Community Builders' events rooted in their ideas and vision, and supporting the broader organizational vision of bringing Judaism to life.
All voices are needed at Mem Global (please see our identity statements for more details). Every new member of the Mem Global team is an opportunity for us to introduce fresh perspectives, talent, and skills into both our professional team and our communities. We look for employees from diverse backgrounds, faiths, and life experiences to join our global team.
Who You Are and What You'll Do:
You strongly believe in the Mem Global mission and that there is no one way of being or doing Jewish.
You have experience working with young adults and get personal and professional satisfaction in guiding them to create peer-led programming.
You are effective at working independently and are able to stay organized and be proactive in doing the work of a Jewish Life Specialist.
You have gone through your own Jewish journey of discovering what's important to you and trying rituals or learning texts that were outside of your comfort zone so that you are able to serve as a
mashgiach ruchani
and offer guidance to Community Builders in their own journeys.
You are a teacher, love Jewish text and rituals, and can draw connections between what's going on in the world and in Community Builders' lives to Jewish tradition, while making every learner feel valued and respected.
You'll make Jewish learning accessible, relatable, and compelling for Community Builders by answering their questions about Judaism, holidays, and texts for use within their programming, utilizing a creative approach, and connecting them to internal and external learning resources.
You'll build relationships with Community Builders by pro-actively reaching out for introductory calls, sharing Mem Global's educational resources, and serving as a resource for planning programs and holiday and ritual observance.
You will coach Moishe House Community Builders to help them reflect on their Jewish life and build a Jewish home that serves their own needs and brings Judaism to life for their community members.
You'll review, approve, and support programmatic grant applications related to the Jewish holidays. Where necessary, you'll help Community Builders raise the educational standard of their program ideas, with an eye toward a ground-up approach.
You have experience in creating and supporting the creation of experiential education programs, and you're excited by the challenge it can bring.
You'll design educational resources for the wider Mem Global network as part of a team of educators, and you'll periodically teach the Mem Global staff and community.
You enjoy working with data and are able to track your interactions with Community Builders through Mem Global systems.
You are available to work 15 hours per week, with the ability to spread hours out throughout the week to enable 24-hour response times to Mem Global communications - it's important to have flexibility for occasional meetings and to get back to our Community Builders when they are looking for answers. You will also have monthly meetings with our Community Managers, and those typically happen between 9am-5pm during the workdays.
You have a bachelor's degree in education, Jewish Studies, or another related field, and some professional work experience that is post-undergrad, at a Jewish organization in a programmatic capacity.
You have or are pursuing a post-undergraduate degree in Jewish Education, such as a master's degree in Jewish Education (or in the 2nd year or later of a graduate degree program in Jewish Education), or Rabbinical or Cantorial ordination. Alternatively, you have at least two years of post-undergraduate Jewish text study, through formal programs such as Pardes, Hadar, Drisha, or a yeshiva/kollel. Other forms of formal post-graduate Jewish study will be considered.
You are able to travel, and would be excited to visit and engage in Moishe House events in your area, with an expectation to visit at least 3 within two months of starting work.
You are able and excited to attend NattyCon which will take place on October 8th - 11th, 2026.
You embrace and demonstrate the Mem Mindset: Be the Difference, Connect & Listen, Invest Wisely, Embrace the Unknown, Own It!, Value People, and Work Well, Live Well, and Have Fun!
The Fine Print:
The Jewish Life Specialist position is a part-time position that works remotely from a location within the United States, up to 15 hours per week, and requires weekday and some evening and weekend work hours, with the ability to spread hours out throughout the week and some occasional travel to Moishe House events. The JLS reports into the Associate Director, Jewish Education.
How Mem Global Pays You:
Mem Global's starting salary ranges are based on education, experience, location, and skillset required for each role.
The starting annual salary range for this part-time non-exempt position is: $26,000
Mem Global is a dynamic organization that recognizes and supports individuals from a broad range of experiences and backgrounds. We are proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation.
Possible Steps in Our Hiring Process:
Step 1: Apply with your resume, and cover letter, and you'll hear back from us!
Step 2: Video interview using a web-based platform
Step 3: Skills assessment, and interview(s) with the hiring manager(s)
Step 4: We'll check your references to hear about your past experience
Step 5: Get an offer letter, sign it, start your Mem Global journey!
Auto-ApplyCase Management Assistant
Remote job
Helping with UR transmission. Working high volume of faxes and voice mails. Data entry. Coordinates and implements the transition of care (TOC) / Discharge (DC) plan for ambulatory patients. Prioritizes and coordinates the plan across the care of continuum through critical thinking, teamwork, and communication between care providers, patients, families and external vendors to ensure timely discharge.
JOB ACCOUNTABILITIES:
COLLABORATION WITH CARE COORDINATION (CC) TEAM TO EXECUTE TRANSITION OF CARE (TOC) PLAN.
- Collaborates with Case Managers and Social Workers in baseline patient assessment to identify post hospital support and any discharge needs.
- Collaborates with Case Managers and Social Workers jointly to communicate and problem solve in the development of the TOC plan including offering choices and preferences for post-acute providers, available resources and sharing the expected discharge date and disposition.
- Ensures the patient and medical facility receives information on benefit coverage including partnering with payers when needed.
- Monitors progress towards meeting the TOC goals and escalates to Case Managers and Social Workers any barriers to achieving the recommended goals identified in the plan.
- Assures the patient and medical facility are kept informed of the progression of the TOC plan throughout the hospital stay.
- Coordinates all the necessary post discharge referrals and authorizations in collaboration with the CC team.
- Monitors and communicates with Case Managers and Social Workers regarding status of post hospital provider referrals, identification of barriers and/or progress in TOC goals throughout the day to promote timely discharge.
- Facilitates the transfer of a patient to an appropriate post-acute facility, by preparing documents for the receiving provider, assisting in obtaining physician signatures and providing assistance with transportation services.
DEPARTMENTAL GOALS & OBJECTIVES.
- Rounds with Case Managers and Social Workers on units to provide updates and/or receive direction on assistance needed.
- Delivers the Medicare "Important Message" (IM) and informs patient or medical facility of their right to appeal their discharge.
- Proactively identifies, communicates and resolves barriers that impede a timely TOC plan; escalate unresolved barriers to Case Managers and Social Workers or leadership.
- Actively participates in daily team huddles and CC department meetings.
- Contributes to team decision-making process in planning daily priorities, resolving barriers and conflicts with action plans and creative solutions.
- Collaborates with team members on interdependent tasks.
- Demonstrates initiative and flexibility in working with intra / interdisciplinary teams.
- Actively shares knowledge and information with team members.
- Builds and maintains relationships that foster trust and confidence.
COMMUNICATION.
- Maintains accurate, current and legible documentation according to department standards.
- Enters CC note in the electronic medical record as needed to capture the status of referrals / communication for each patient
- Captures patient / medical facility preference(s) and other key CC discussions and agreements in the electronic medical record.
- Enters final post-discharge provider and assures closure of discharge cases in Allscripts
- Provides clerical support as needed including copying, faxing, scanning and data entry.
- Completes all forms required for department reporting
CUSTOMER SERVICE.
- Demonstrates tact and respect for all customers.
- Actively builds positive relationships with all customer and partners.
- Uses effective communication skills to resolve issues in a timely, positive and productive manner.
- Willingly provides and accepts direct, constructive feedback to and from colleagues and leaders.
- Identifies and escalates quality and risk management concerns to CM leadership team.
- Complies with confidentiality policies, Health Insurance Portability and Accountability Act (HIPPA) regulations, and department standards when transmitting patient information to agencies or vendors as needed for patient placement and referral.
.SKILLS AND KNOWLEDGE:
Oral and written communication skills.
Interpersonal and time management skills
Ability to work effectively in a fast-paced environment with rapidly shifting priorities and competing demands.
Ability to work independently with a minimum of direction.
Ability to exercise discretion and prioritize tasks, seeking input as indicated.
Intermediate PC skills and word processing skills required.
Skills
ehr, emr, customer service, HIPAA, healthcare, medical, health plan, insurance, patient care, data entry, call center customer service, front desk, microsoft office, EPIC, healthcare systems, patient access, patient registration, patient scheduling, administrative support, medical terminology, insurance verification
Top Skills Details
ehr,emr,customer service,HIPAA,healthcare,medical,health plan,insurance,patient care,data entry
Additional Skills & Qualifications
EPIC is required
Must have health insurance knowledge
Must have 1 year of recent healthcare experience within inpatient or outpatient experience
High school diploma or equivalent
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Reno, NV.
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jan 6, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
V104- Intake Case Coordinator II
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
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Join Job Duck as an Intake Case Coordinator and become an essential part of a dynamic team dedicated to delivering exceptional client support. In this role, you will manage critical communications with providers, verify balances, and ensure accurate documentation to keep cases moving efficiently. Your ability to stay organized and maintain professionalism will directly impact client satisfaction and operational success. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values clear, empathetic communication.
• Salary Range: from $1,150 USD to $1,220 USD
Responsibilities include, but are not limited to:
Contact providers on behalf of clients to request and review outstanding invoices and verify balances
Coordinate timely follow-ups with stakeholders
Negotiate with providers on behalf of clients after training period
Confirm insurance coverage applicability for clients
Accurately document all findings and interactions in the CRM system
Participate in daily, weekly, and monthly team meetings
Maintain professionalism and empathy in all client and provider interactions
Communicate with multiple providers and consolidate inquiries for efficiency
Requirements:
Additional Job Description:
• Location: Virginia (Remote support for U.S.-based office)
• Time Zone: Eastern Standard Time (EST)
• Office Hours: Monday to Friday 8:30 AM - 5:30 PM EST
• Software/Tools:
• CRM: Neos
• VoIP: Intermedia
• Internal Communication: Neos, Zoom
• Email: Neos
• Calendar: Neos
Required Skills:
• Minimum of 1 year of experience in a client-facing role, such as customer service or sales.
• Advanced/native-level English skills (both written and spoken)
• Strong attention to detail and organizational skills
• Excellent verbal and written communication
• Emotional maturity and ability to handle sensitive information
• Empathetic and professional demeanor
• Ability to work independently and as part of a team
• Comfortable with CRM systems and VoIP tools
EQUIPMENT REQUIREMENTS:
• Intel i5 or better CPU (i5/i7/i9) or AMD Ryzen 5 series
• 8GB RAM (16GB recommended)
• Windows 11
• Internet speed of 15 Mbps upload and download
• Headset with microphone (laptop webcam microphones are not acceptable)
• Apple's mac OS is not supported
Work Shift:
8:30 AM - 5:30 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Auto-Apply988 Crisis Call Specialist
Remote job
988 Crisis Call Specialist
Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes?
Who we are
Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities.
Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling.
If you want to join our team where community is at the heart of what we do, then you've come to the right place!
Job Summary:
Do you like to talk on the phone? Are you the person your family and friends turn to when they need support? Can you remain calm in stressful situations and empathize without judgement? If you can answer yes to these questions, the National Suicide Prevention Lifeline team needs your help!
With training in the following tasks, you will be able to serve your community members.
Triage incoming Lifeline calls and obtain caller information.
Conduct assessments and dispatch appropriate interventions when needed.
Deescalate callers in crisis over the phone.
Develop appropriate and realistic safety plans and complete appropriate follow up tasks.
Knowledge and familiarity with community resources
Complete documentation in an accurate and thorough manner.
Location: Remote* only after training and available to come into office when needed.
We are seeking a candidate who is able and willing to work varied shifts including evenings, weekends, holidays, and overnights.
Overnights shifts offer a pay differential. *Remote work is available after completion of training.
Qualifications
High School diploma or equivalent
Ability to pass background check
Provide proof of auto liability insurance coverage per Western's policies
Montana Driver's License with a good driving record
1-year related work experience in human services, preferred
Benefits:
We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status.
Health Insurance - 3 options to choose from starting as low as $5 per pay period
Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability
Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account
Health savings account (HAS) with match or medical flexible spending account (FSA)
403(B) Retirement enrollment offered right away with an employer match offered after one year
Generous paid time off to take care of yourself and do the things you love
Accrued PTO starts immediately
Extended sick leave
9 paid holidays and 8 floating holidays
Loan forgiveness programs through PSLF or NHSC
Auto-ApplyBehavioral Health Specialist (LCSW/LPC/Psychologist)
Remote job
The Behavioral Health Specialist (Licensed Clinical Social Work (LCSW), Licensed Professional Counselor (LPC), and/or Psychologist) will be an integral member of the NHCLV multidisciplinary team to provide mental health treatment for patients in the Integrated Behavioral Health program at NHCLV. The Behavioral Health Specialist educates patients about mental illness through the use of psychoeducation and provides mental health counseling within individual, family, couples, and group counseling settings. The Behavioral Health Specialist works closely with the primary care provider, behavioral health care managers, integrated behavioral health care navigators, and a consulting psychiatrist to revise the wellness/treatment plan when patients are not improving, and offer alternatives as needed to support treatment. The Behavioral Health Specialist will evaluate, assess, and support the patient in the office, their home, and community as needed. The Behavioral Health Specialist will utilize patient centered, family focused therapy using a variety of treatment modalities such as Cognitive Behavioral Therapy (CBT) and Solution Focused therapy.
QUALIFICATIONS
Master's degree in social work, psychology, human services, or related field.
Licensed in the state of Pennsylvania. At least two years of experience as a Behavioral Health Specialist (LCSW, LPC, and/or Psychologist).
Minimum two years of counseling related experience.
Capacity to work with families in a confidential, respectful, caring, professional manner.
Competency in Spanish Language ability (spoken/written) preferred.
Strong communication skills both verbal and written.
Adequate computer skills required (MS Office, web based software, and some knowledge of electronic health records system).
Must have strong interpersonal skills.
Excellent organizational skills needed.
Must be able to work independently and as part of a team.
Valid driver's license and car that is insured is required.
WORKING CONDITIONS
Hours of Operation: Between 7:30am - 8:00pm as scheduled based on patient needs. Evening and weekend hours possible. Full-time, salaried exempt position with occasional evening meetings and regular evening clinical hours expected but not greater than 3 days per week; rotating weekend hours required not to exceed 2 weekends per month. Clinician shall share call and coverage obligations on a substantially equal basis with the other Clinician-employees of the Corporation.
Other: Off-site work at other program sites and patient homes. Out-of-town and overnight trips possible
PA Criminal Clearance, PA Child Abuse Clearance and FBI dated from within the past year. A credit history is needed for any role who directly handles agency funds.
MMR, Varicella, Tdap, Tuberculosis (2 PPDs or QuantiFERON TB Gold), Hepatitis B, Influenza and Covid Vaccinations.
Other credentialing requirements may be required depending on the role.
Crisis Intervention Specialist (part-time)
Remote job
Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.
JOB SUMMARY:
Intro to the Crisis Prevention and Response (CPR) Team
Our Crisis Response and Prevention team envisions and enables our mission of A World Without Suicide. It is our goal that all of our clients find unwavering support and hope. Rooted in our core values of Connection, Commitment, and Congruence, we strive to transform crises into opportunities for growth and healing. With cutting-edge best practices and compassionate care, our team empowers individuals to seek help fearlessly. Our clients never give up, and neither do we. Together, we are driving the democratization of mental health treatment each and every day.
Why is the CPR Team important?
Immediate Intervention: Prompt assistance during moments of acute distress or emotional upheaval.
Safety and Stabilization: Ensuring the well-being and stability of participants during critical situations.
Continuity of Care: Ensuring support during acute moments whilst in treatment ensuring continuity from the group experience to the individual/family experience.
Preventing Relapses and Hospitalizations: Reducing the risk of relapses and the need for hospitalizations.
Suicide and Self-Harm Prevention: Identifying warning signs and intervening to prevent self-harm or suicide.
What does a Crisis Intervention Specialist do?
A part time Crisis Intervention Specialist at Charlie Health plays a crucial role in ensuring the safety and stability of our clients during acute mental health crises. They are responsible for immediate screening and intervention when clients exhibit severe emotional distress or harmful behaviors. Crisis Intervention Specialists collaborate with the clinical team to screen risk of highly acute clients, develop crisis intervention plans, de-escalate dysregulated clients, and connect patients with appropriate resources to facilitate their recovery and well-being within the IOP setting.
DUTIES & ESSENTIAL JOB FUNCTIONS:
Monitors crisis queues for clients receiving individual therapy, family therapy, and participating in group sessions
Responds to inbound crisis calls providing real-time risk assessment, de-escalation, and safety planning
Screen risk and collaborates on stabilization planning for clients at risk of harm to themselves or others
Completes all required documentation in alignment with compliance standards and Charlie Health's best practices
Serves as key point of contact for crisis triage during client group sessions in collaboration with Senior Care Coaches and Care Coaches
Conducts case consults with Care Team members as needed
Supports all Care Team members (i.e., Primary Therapists, Care Coaches, Group Facilitators, etc.) in collaboration regarding the client's care
Other care coordination tasks as needed
Other tasks and duties as assigned by the Director of Crisis Response and Prevention or the Chief Clinical Officer
REQUIREMENTS:
Independently licensed clinician
Previous experience in crisis preferred
Ability to work a minimum of 20 hours per week with flexibility to meet the needs of the team and clients
Motivated individual who is passionate about mental health, able to perform in a high-paced environment, and eager to play a formative role in shaping a growing business.
Excellent interpersonal and communication skills required. Familiarity with cloud-based communication and relevant software-Gmail, Slack, Dropbox, Zoom, EMR.
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
POSITION CLASSIFICATION: W2 Part-Time
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis.
Please note that this role is not available to candidates in Illinois
.
Our Values
Connection: Care deeply & inspire hope.
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don't give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Auto-ApplyAdvisor: Child Development & Pediatric Behavioral Health Specialist
Remote job
Department
Studio
Employment Type
Part Time
Location
Cambridge
Workplace type
Fully remote
Key Responsibilities Qualifications What Success Looks Like About C10 Labs C10 Labs is a Cambridge-based venture studio fund transforming the future of AI-First startups. We partner with inspiring entrepreneurs to push their businesses forward and scale their solutions. Through surrounding our teams with expert technology support, operational know-how, and our network of advisors, we help create a greater impact together.
Remote Mobile Crisis Counselor (QMHP)
Remote job
Comprehensive Mobile Crisis Response | Virginia
Service Areas: Richmond • Greenville County • Prince Edward County • Amelia County • Dinwiddie County • Prince George County • Powhatan County • Goochland County • Hanover County • Blackstone / Fort Pickett Area
Priority Hiring: Evenings, Overnights & Weekends.
Pay Differentials Available
About the Role
Village Behavioral Health is seeking Qualified Mental Health Professionals (QMHP) to join our Comprehensive Mobile Crisis Response (MCR) program.
This role combines remote clinical documentation and coordination with local, in-person crisis response within assigned counties. You will be part of a multidisciplinary team providing immediate intervention, de-escalation, stabilization, and linkage to care for individuals experiencing behavioral health crises.
Who This Role Is Especially Well-Suited For
In addition to traditional behavioral health professionals, this role is an excellent fit for degree-qualified professionals already working in rural and semi-rural communities, including:
Teachers and Special Education Teachers who meet QMHP criteria through qualifying degrees and experience
Law enforcement officers, deputies, and sheriffs with qualifying college degrees seeking a behavioral-health-focused crisis role
Professionals working in corrections, probation, parole, or re-entry services who meet QMHP requirements
Active-duty military, National Guard members, reservists, and transitioning service members stationed near Fort Pickett (Blackstone) or surrounding areas who possess qualifying degrees and meet QMHP eligibility
Professionals with backgrounds in education, public safety, military service, or human services who are embedded in rural communities and want to apply their skills in crisis response.
Many professionals in Prince Edward, Amelia, Dinwiddie, Prince George, Powhatan, Goochland, Hanover, Greenville County, and the Fort Pickett/Blackstone area already meet QMHP eligibility and are well positioned for this work.
Key Responsibilities
Respond to mobile crisis dispatches within assigned regions
Provide crisis intervention, de-escalation, and safety planning
Collaborate with law enforcement, hospitals, CSBs, and community partners
Complete accurate, timely documentation in the EHR
Participate in supervision, training, and team debriefings
Schedule & Pay Differentials
Additional compensation available for:
Evenings: After 8:00 PM
Overnights: After 12:00 AM
Weekends: Saturday & Sunday
Priority consideration and higher pay for QMHPs available for nights, overnights, and weekends.
Requirements
Must meet QMHP criteria under Virginia regulations
Valid Virginia driver's license, reliable vehicle, and insurance
GPS-enabled smartphone or tablet
CPR, First Aid, and Crisis De-escalation certification (or ability to obtain)
Ability to pass DBHDS background and registry checks
Reliable internet and HIPAA-compliant remote work practices
Why Join Village Behavioral Health?
Remote documentation and clinical support
Competitive pay differentials for non-traditional hours
Meaningful crisis work serving rural and underserved communities
Strong clinical leadership and structured supervision
Excellent opportunity for educators, public safety professionals, corrections staff, and military personnelseeking impactful, flexible work
Behavioral Health Specialist (Youth Development Center)
Remote job
Behavioral Health Specialist (Youth Development Center) Do YOU enjoy helping youth ages 11-18 years old? If so, we may have the role YOU are looking for! Be part of a team providing innovative life changing residential care to youth in need. The Behavioral Health Specialist utilizes their unique skills and understanding of trauma and mental health to provide direct care to teenage youth in a residential setting. They work as a member of an interdisciplinary team to provide comprehensive service delivery. The Behavioral Health Specialist plays a crucial role by providing and monitoring therapeutic interventions, engaging youth in treatment programing and in motivating a positive peer culture. They are consistent in demonstrating therapeutic communication, unconditional positive regard and empathy during all interactions with youth and their families. Competitive pay based on licensure and educational experience. Starting Hourly Rate - $16.92 and up Available Shifts Full Time 40 hours Friday through Monday 11:00 pm to 9:00 am Full Time 32 hours Monday through Thursday 3:00 pm to 11:00 pm Part time 20 hours Friday and Saturday 11:00 pm to 9:00 am PRN openings -- 1st and 3rd shift hours Essential Functions:
Supervise youth in a residential setting, provide crisis intervention as needed.
Provide direct monitoring of youth and facility throughout the work shift.
Document any significant events in the log and progress notes, complete incident reports when appropriate.
Plan and supervise recreation activities, assistant in meal preparation.
Qualifications:
High School diploma or equivalent
Minimum 2 years work experience in serving at risk youth or in a residential program preferred.
Clean driving record and insurance - may be required to provide transportation to youth for home visits, appointments, or activities
Ability to handle physical activities, including recreational activities
Bilingual and/or Sign Language proficiency a plus
Why Work with Lighthouse Youth & Family Services:
Rewarding career - make a difference in the lives of youth!
Top Workplace 2023 ***********************************************************************************************************
Work for a diverse, seasoned and well respected agency with engaged leadership team
Recovery Friendly Workplace
Ability to work remotely for some roles
Competitive pay based on licensure/education
Generous Paid Time Off (23 days prorated based on hire date) and Other Paid Leave Options (Holidays, FMLA, Bereavement and Parental Leave)
Medical, dental, vision, including company paid life and long term disability insurance.
401k Retirement Plan including company match (up to 6%)
Tuition Reimbursement and Department of Education's Loan Forgiveness Program.
Employee Assistance Program
Engaging Wellness Program
Referral Bonus Program
Licensure renewal reimbursement; paid training and professional development opportunities.
Ability to obtain internal supervision towards increased licensure.
Paid assistance with obtaining Trauma-Informed Care certification.
Casual dress
Join a winning organization with a great culture and work environment, and have a rewarding career that impacts the lives of youth and families! Find all open positions at lys.org/careers.
Crisis Counselor - Fully Remote in Silver City, NM
Remote job
Education (one of the following required): Bachelor's Degree from an accredited 4 year college or university. Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, New Mexico residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
* Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
* Build rapport, actively listen, and foster client engagement.
* Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
* Provide resources, coping strategies, referrals, and safety planning.
* Intervene appropriately in emergent situations.
* Maintain accurate, timely, and clinically sound documentation.
* Multitask effectively while navigating multiple software systems.
* Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection.
What You Can Expect
* Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
* Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
Family Vacation Destination Specialist (Remote)
Remote job
Join our dynamic team, dedicated to curating unforgettable family vacations. We specialize in crafting tailor-made experiences for families seeking adventure, relaxation, and lasting memories. As a leading authority in Family Vacations, we are committed to providing personalized service and expert guidance to ensure every trip exceeds expectations.
Are you passionate about travel and skilled at creating unforgettable experiences? Do you thrive on helping families discover the perfect destination for their next adventure? If so, we want you to join our team as a Family Vacation Destination Specialist.
**Responsibilities:**
- Consult with clients to understand their family's unique interests, preferences, and budgetary considerations.
- Design customized itineraries tailored to each family's needs, including accommodations, activities, and transportation.
- Provide expert advice on family-friendly destinations, attractions, and experiences worldwide.
- Coordinate all aspects of travel arrangements, including booking flights, accommodations, tours, and activities.
- Stay informed about travel trends, family-friendly destinations, and industry developments to provide the highest level of service.
- Handle any issues or emergencies that may arise during travel, ensuring a seamless and stress-free experience for families.
- Build and maintain strong relationships with clients to foster repeat business and referrals.
**Qualifications:**
- Strong customer service skills with the ability to build rapport and establish trust with clients.
- Excellent communication and interpersonal skills, with the ability to listen to clients' needs and offer tailored recommendations.
- Detail-oriented with strong organizational and multitasking abilities.
- Passion for travel and a genuine desire to help families create lifelong memories.
**Benefits:**
- Opportunities for professional development and training.
- Travel perks and discounts.
- Flexible work schedule.
- Collaborative and supportive team environment.
Text "Family" to ************* to schedule a meeting with us.
An equal opportunity employer and welcomes applicants from diverse backgrounds.
Assistant - Work From Home
Remote job
Job Title: Work From Home Assistant
Company Overview: SVH Travel Company is a leading provider of bespoke travel experiences, specializing in luxury accommodations, personalized itineraries, and exceptional service. With a global presence and a commitment to excellence, we cater to discerning travelers seeking unparalleled hospitality and unforgettable journeys.
Job Overview: As a Work From Home Assistant at SVH Travel Company, you will provide comprehensive support to various departments within the organization, contributing to the smooth operation and success of our business. This remote position requires versatility, strong organizational skills, and the ability to adapt to different tasks and responsibilities.
Responsibilities:
Administrative Support: Provide administrative assistance to different teams, including scheduling meetings, managing calendars, and organizing documents.
Communication: Serve as a point of contact for internal and external communications, responding to emails, phone calls, and inquiries in a professional and timely manner.
Document Management: Assist in the creation, formatting, and editing of documents, presentations, and reports using Microsoft Office suite and other software tools.
Data Entry: Accurately enter and maintain data in spreadsheets, databases, and online systems, ensuring completeness and integrity of information.
Customer Support: Assist with customer inquiries, issues, and requests via phone, email, and chat, providing exceptional service and resolving concerns effectively.
Project Assistance: Support various projects and initiatives across different departments, contributing to the achievement of organizational goals and objectives.
Research: Conduct research on industry trends, competitors, and market developments to support decision-making and strategy development.
Special Tasks: Handle special tasks and ad-hoc assignments as assigned by supervisors or management, demonstrating flexibility and willingness to take on new challenges.
Benefits:
Competitive salary with opportunities for performance-based bonuses.
Remote work flexibility, allowing for a comfortable and convenient work-from-home setup.
Opportunities for career growth and advancement within a reputable travel company.
Access to exclusive travel discounts and perks.
Comprehensive training and support to excel in the role.
Health insurance coverage and other benefits package.
Qualifications:
High school diploma or equivalent (Bachelor's degree preferred).
Previous experience in administrative support, customer service, or a related field is advantageous.
Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
Strong attention to detail and accuracy in data entry, document management, and communication.
Proficiency in using Microsoft Office suite, including Word, Excel, PowerPoint, and Outlook.
Strong communication skills, both verbal and written, with a professional and courteous demeanor.
Ability to work independently and collaboratively in a remote team environment.
Flexibility to adapt to changing priorities and work schedules as needed.
Join SVH Travel Company and become an integral part of our team, contributing to the success of our organization while enjoying the flexibility of working from home.
Assistant Instructor (Part-Time), Master of Social Work, 10X Technology-Assisted Teaching
Remote job
The Assistant Instructor is responsible for providing instructional and academic support to learners in courses. This support will be offered through: 1:1 coaching and consultation, instructional materials and resources, and the facilitation of office hours or group study sessions.
Essential Duties & Responsibilities:
Building an online community conducive to the spirit of learning and continuous improvement in a positive, learner-focused environment.
Using text, video, and other technologies to create learning resources that drive learner engagement and assist learners with course content and skill development.
Leading and commenting in courseroom discussions with learners.
Planning and facilitating optional weekly interactive, collaborative study and review sessions that combine what to learn (content) with how to learn (study strategies).
Assessing learning and comprehension through evaluation of course competencies; this may include informal assessments or formal evaluations utilizing rubrics for discussions and assignments.
Keeping up to date with essential technologies, including Civitas, Outlook, Kaltura, and more.
Maintaining adequate learner records.
This position requires 30-35 hours a week and is remote. Most duties can be completed on nights and weekends, but some availability during regular business hours for training, team meetings and learner appointments may also be required. The Assistant Instructor will be expected to check into the courseroom on weekends.
Job Skills:
Experience with teaching or tutoring.
Self-motivated and highly organized.
Advocate of social media and mobile technology.
Ability to embrace technological and pedagogical methodology changes.
Excellent written and verbal communication skills and ability to interact effectively with faculty, coaches, and learners.
Demonstrated effective time management skills.
Excellent relationship-building, customer service, and problem resolution skills.
Demonstrated strong attention to detail, initiative and follow-through.
Demonstrated ability to remain calm under pressure and maintain a professional demeanor at all times.
Knowledge of adult learning theory and practices such as development of learning contracts, collaborative learning, and active learning strategies
Ability to assess individual and group learning needs and explain concepts in different ways.
Experience working with a diversity of learning styles.
Comfortable using technology to facilitate learning.
Work Experience:
2 Years of full time professional social work practice experience post MSW degree conferral, required.
Experience teaching in higher education, required.
1-3 years teaching experience at the graduate level, in an online environment, required.
Education:
All degrees must be conferred from a regionally accredited institution. Copies of required certificates and licenses, and unofficial transcripts for all graduate degrees with the institution and conferred degree and date, must be attached.
Master of Social Work degree from a regionally accredited College or University is required.
Enrollment in a Doctoral program or a completed Doctorate is preferred.
Certificates, licenses and registrations:
Master Social Work License is required.
Must obtain Minnesota Social Work Licensure upon hire and prior to starting the position.
Other:
Job Location
Many of our positions, including this role, are designed to be remote "home office" settings.
Employees working out of a home office are responsible for providing an appropriate and safe office space, office furniture and organization, communication tools, and related items. These include:
Arranging for high speed internet connection, printer and a dedicated phone line for business use. Specifics regarding expense coverage and reimbursement vary based on individual position categories. Capella will not provide office equipment or on-site set up assistance.
The environment must be free from distractions and enable a highly productive and professional work environment.
As with on-site positions, our off-site positions require that the majority of the time will be spent using a telephone, PC and monitors.
Any and all daycare arrangements must be made so that employees are not working while providing care for children or other family members at home.
There are minimal lifting requirements unless otherwise noted.
Must be able to travel 10% of time.
Must be able to lift 25 lbs.
Typical office setting.
Mobility within the office including movement from floor to floor.
Travel via plane, car, and metro may be required to perform this job.
Must be able to work more than 40 hours per week when business needs warrant
Access information using a computer.
Effectively communicate, both up and down the management chain.
Effectively cope with stressful situations
Strong mental acuity
Regular, dependable attendance and punctuality are essential functions of this job.
Other essential functions and marginal job functions are subject to modification.
$20.00/hour is the expected starting pay for this position. This offer is based on current budgetary guidelines and additional factors outlined below.
SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.
Careers - Our Benefits, Strategic Education, Inc
SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.
$17.75 - $27.00 - Hourly
If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at ***********************
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