Advocate jobs in Knoxville, TN

General Purpose of Job Medfinancial is a fast-growing company that provides excellent customer service to our healthcare clients and their patients who are seeking to resolve their healthcare obligations. You will work with patients, hospitals, physician groups and will acquire a lot of great experience in customer service, financial counseling, and healthcare collections. A Financial Advocate provides excellent customer service to the hospital's clients and to borrowers. Duties and Responsibilities (Daily and Monthly) Financial Advocates are on the phone throughout the workday with some back-office responsibilities. Counseling patients on their healthcare invoices for collection purposes. Answering inbound calls, Completing manual outbound calls Working on outbound auto dialers. Additional duties as assigned to meet our company objectives of customer service in a patient centric manner. Excellent written & oral communication skills with an attention to detail. Work and communicate in a team environment. Team Player while being able to work independently. Computer literacy and accurate & efficient typing skills are a must. The ability to multitask and work in various computer systems simultaneously. Meet or exceed Quality Assurance standards on a daily, weekly, monthly, basis. Positive attitude, work ethic, and professionalism. Schedule adherence. Education Requirements High School Diploma Required (associate degree Preferred) Requirements Must work onsite at our office in Knoxville, TN Bilingual agents are needed as well High School Diploma required (Associates Degree Preferred) Intermediate computer skills required Excellent oral, grammatical, written, and multi-tasking skills

Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (*********************************** **ALL ABOUT ON DEMAND** You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule. As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our my Time mobile scheduling app) that work best with your schedule. When you choose to pick up a shift, reliable and prompt attendance is necessary. We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated. Your communication and ability to work when our business demands it most are critical to your success in this role. Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the my Time mobile scheduling app is where you can pick up the shifts you desire to work. **ALL ABOUT SERVICE & ENGAGEMENT** Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. **At Target** **,** **we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the** **skills and** **experi** **e** **nce** **of** **:** + Communicating and interacting with guests to build an inclusive guest experience + Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns + Adapting to different guest interactions and situations + Promoting and engaging around various benefits, offerings and services **As a Guest Advocate, no two days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:** + Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard. + Create a welcoming experience by greeting guests as you are completing your daily tasks. + When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. + Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. + Thank guests and let them know we're happy they chose to shop at Target. + Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices. + Work efficiently to minimize guest wait time while maintaining guest service and accuracy. + Make the guest aware of current and upcoming brand launches, store activities and events. + Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them. + Understand and show guests how to use Wallet and the other features and offerings within the Target App. + Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target's policies and procedures. + Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target's policies and procedures. + Deliver easy andaccurate service to all Order Pick Up, Drive Up, and Registry guests. + Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers). + Stock supplies during store open hours while being available for the guest. + Demonstrate a culture of ethical conduct, safety and compliance. + Work in a safe manner at all times; comply with all safety policies,best practices, and training; report hazards and correct where possible. + Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. + Support Cash Office processes as needed, including management of cash systems. + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **This m** **ay** **be the right job for you if:** + You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. + You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. + You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). **The good news is that we have some amazing training that will help teach you ever** **y** **thing you need to know to be a** **Guest** **Advocate.** **But** **,** **there are a few** **skills** **you should have from the get-go:** + Communicating effectively, including using positive language and attentive to guests needs + Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes. + Welcoming and helpful attitude toward guests and other team members + Attention to detail while multi-tasking + Willing to educate guests and engage around products and services + Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. + Work both independently and with a team **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Accurately handle cash register operations,cash transactions,and support cash office operations as needed + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 poundsand occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others. + Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs + Active engagement by picking up and working shiftsas well as responding to our attempts at contact. You must work at least one shift within 5months or you will be administratively terminated. + Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. + Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************* **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

Job Title: Wireless Retail Sales Advocate - Cricket Wireless (Authorized Retailer) Company: Rymco LLC - Authorized Retailer for Cricket Wireless Job Type: Full-Time | Hourly Pay + Commission At Rymco LLC, we're looking for highly motivated individuals who are ready to “go the extra smile” for our customers. As a Wireless Retail Sales Advocate, you'll be the face of Cricket Wireless, providing outstanding service and connecting customers with the wireless solutions that best fit their needs. Responsibilities: Greet and assist customers in a professional and engaging manner Maintain product knowledge to effectively present and upsell wireless plans, phones, and accessories Meet or exceed individual and store sales goals Maintain store cleanliness, organization, and visual merchandising standards Assist with marketing efforts and in-store promotions Handle customer issues with care and escalate when necessary Qualifications: Outgoing personality and strong communication skills Strong work ethic and motivation to succeed 1+ year of customer service experience (Preferred) Sales or marketing background (Preferred, not required) Language English (Required) Availability to work: Monday-Saturday: 10:00 AM - 8:00 PM Sunday: 12:00 PM - 5:00 PM (Hours subject to change) What We Offer: Hourly Pay + Commission Opportunities Health, Dental & Vision Insurance Paid Time Off (PTO) Employee Discounts on Wireless Services and Products Paid Training Provided Ideal Candidate Is: Adaptable and enjoys variety in daily tasks Achievement-oriented and excited by challenges Comfortable in a fast-paced, competitive sales environment Willing to learn and grow with a supportive, goal-driven team Our Culture: We describe our work environment as: Aggressive - Competitive, growth-oriented, and driven by results. Apply Today and take the next step in your career with a company that values your ambition and rewards your success!

Title: Accommodations Support Advocate - Temporary Employee Classification: Clerical & Secretarial Institution: Roane State Community College Department: Dean of Students The Dean of Students Office is hiring a part time Accommodations Support Advocate who is responsible for developing accommodation plans for students with disabilities as well as providing support for those students when they are experiencing barriers to their success. Job Duties * To develop and provide accommodation plans, this individual will: * Communicate with prospective students and their families about the process for requesting accommodations; * Assess student accommodation requests; * Engage students in an interactive process to develop accommodation plans; * Determine appropriate accommodations through review of documentation from medical, psychological, and educational professionals and the utilization of professional judgment; * Collaborate with faculty and staff on best practices related to accessibility and disability support. * Assist with accommodation testing at the Oak Ridge campus. Minimum Qualifications Bachelor's degree in counseling, social work, psychology, education, or a related field from an accredited college or university required. Experience providing accommodations to individuals with disabilities. Demonstrated ability to provide support to individuals experiencing difficult situations. Knowledge, Skills, and Abilities Understanding of legal issues and relevant state and federal laws related to higher education and student affairs administration (including FERPA, ADA, Clery, and Title IX). Ability to work independently, take personal initiative, and work within a team-oriented environment. Demonstrated ability to work in collaboration with others in the development and delivery of programs across multiple areas. Exemplary written and verbal communication skills are required. Must be able to write concisely and professionally.

Title: Accommodations Support Advocate - Temporary Employee Classification: Clerical & Secretarial Institution: Roane State Community College Department: Dean of Students Job Summary The Dean of Students Office is hiring a part time Accommodations Support Advocate who is responsible for developing accommodation plans for students with disabilities as well as providing support for those students when they are experiencing barriers to their success. Job Duties To develop and provide accommodation plans, this individual will: Communicate with prospective students and their families about the process for requesting accommodations; Assess student accommodation requests; Engage students in an interactive process to develop accommodation plans; Determine appropriate accommodations through review of documentation from medical, psychological, and educational professionals and the utilization of professional judgment; Collaborate with faculty and staff on best practices related to accessibility and disability support. Assist with accommodation testing at the Oak Ridge campus. Minimum Qualifications Bachelor's degree in counseling, social work, psychology, education, or a related field from an accredited college or university required. Experience providing accommodations to individuals with disabilities. Demonstrated ability to provide support to individuals experiencing difficult situations. Knowledge, Skills, and Abilities Understanding of legal issues and relevant state and federal laws related to higher education and student affairs administration (including FERPA, ADA, Clery, and Title IX). Ability to work independently, take personal initiative, and work within a team-oriented environment. Demonstrated ability to work in collaboration with others in the development and delivery of programs across multiple areas. Exemplary written and verbal communication skills are required. Must be able to write concisely and professionally.

Compensation Range: $18.48 - $23.42 Case Management Assistant Career Opportunity Recognized for your desire to be a Case Management Assistant Are you in pursuit of a career that aligns with your personal values and offers room for professional growth? Join us as a Case Management Assistant, a pivotal role dedicated to streamlining workflow, facilitating communications, and enhancing the efficiency of our Case Management department. Engage with local community resources and contribute to a commitment to care that resonates with the needs and values of our patients. This opportunity brings your work closer to both home and heart, allowing you to play a vital part in the orchestration of Case Management operations. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing. Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: * Affordable medical, dental, and vision plans for both full-time and part-time employees and their families * Generous paid time off that accrues over time. * Opportunities for tuition reimbursement and continuous education. * Company-matching 401(k) and employee stock purchase plans. * Flexible spending and health savings accounts. * A vibrant community of individuals passionate about the work they do! Become the Case Management Assistant you always wanted to be * Coordinate and facilitate Team Conference meetings. * Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules. * Effectively coordinate communication of daily Case Management Assignment updates. * Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared. * Gather Quality Improvement and department Performance Improvement data. * Assist with collection of Key Care Indicators and clinical outcomes data. * Assist in regulatory and joint commission survey preparedness activities. Qualifications * High school diploma or equivalent preferred. * Proficiency in Microsoft Office products. * Strong typing skills with speed and accuracy. * Knowledge of medical terminology (preferred). * Experience with insurance/payor systems (preferred). * Good visual acuity and communication skills. * Flexibility to work weekdays/weekends, evenings, or night shifts if necessary. * Availability during religious/legal holidays as scheduled. We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

BASIC PURPOSE OF THE JOB Promotes family-centered care by providing services to meet the psychosocial, emotional, and developmental needs of patients and families. REPORTS TO * Director-Child Life JOB REQUIREMENTS Supervisory Responsibilities: No Minimum Education: Bachelors Degree Degree: Child Development, Early Childhood Education, Child Life, or other related field License/Certification Required: Certified Child Life Specialist (CCLS) or eligible to sit for the Child Life Certification exam Minimum Work Experience: 6 months related experience, which can include worksite educational experience REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES * Must possess excellent communication skills with diverse populations. * Must have the ability to problem solve and work independently and must have strong interpersonal skills. * Some computer skills helpful. * Must meet physical requirements of this position. DUTIES AND RESPONSIBILITIES * Documents assessment, plans and interventions in the medical record; verbally communicates information when appropriate and compiles reports as needed. * In collaboration with the medical and/or nursing staff, conducts medical play, psychosocial preparations and support during procedures. * Participates in planning, implementation, and evaluation of activities, celebrations and events related to the departmental mission (i.e., holiday celebrations, volunteer recognition, Child Life week). * Plans, implements, and evaluates programs and activities for individuals and groups of patients in the playrooms, at the bedside, in outpatient clinics, and in the Emergency Department, ensuring a safe, supportive environment. * Acts as a liaison between patients, families, and staff. * Serves as a resource and advocate on child developmental issues, providing consultation to the healthcare team. * Participates in Quality Improvement Activities * Participates in community education programs. * Supervises Child Life students and volunteers. * Willingly accepts any other assignment that may be requested. * Is cost conscious with Departmental resources. * Utilizes hospital resources and time respectfully and accountably PHYSICAL REQUIREMENTS * Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. * Medium lifting, pushing and pulling is required for 20-50 lbs occasionally, 10-20 pounds frequently and 10 lbs constantly to move objects. Sudden emergency situations have the potential for exposure for lifting or moving of up to 100 lbs. Frequent bending, walking, sitting, squatting, reaching, and standing are required. Keyboard/computer use and/or repetitive motions may be required. Come work where you can make a difference everyday.

Youth Villages has been a national leader in the adoption and implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services. If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization. Responsibilities Program Overview Our Specialized Crisis Services program serves children and adolescents under the age of 18 who are experiencing a crisis- suicidal, homicidal, physical aggression, or psychosis. The program specializes in working with the client, family, and other systemic key participants to assess the risks versus the protective factors to keep the client and others safe. Specialized Crisis Services strives to use the least restrictive environment. The Youth Villages' SCS Program uses a systematic treatment model where interventions are parent focused bringing change through the family, school, community, and peer groups; training staff intensively in conducting assessment, crisis management, in-home treatment, and respite care. Position Overview * Provide mobile crisis response and thorough, strength-based assessment of children and families in crises in their natural environments. * Utilize crisis respite homes when appropriate * Provide ongoing treatment and intervention to maintain the families until appropriate services are secured * Working non-traditional hours * Having flexibility in your schedule * Working well with others in a highly supervised atmosphere * Documentation that is online / web-based and available to you from home * Collaborate with adult crisis teams and community consumers * Counselors may serve a 60+ mile radius from the office * Counselors may be required to attend meetings on their days of Additional Information Schedules vary and will be discussed in greater detail during the interview process. This position consists of both telehealth and in-person assessments. Youth Villages' SCS teams are based out of the following cities: Memphis, Paris, Dyersburg, Jackson, Nashville, Columbia, Cookeville, Clarksville, Dickson, Chattanooga, Morristown and Knoxville. Schedule is flexible and non-traditional; based around the availability of youth and families served. Applicants must have a valid driver's license, a personal vehicle to use for work purposes and auto insurance. Community Based staff will be reimbursed for applicable mileage Salary $52000 - $60000 / year based on education and clinical license Qualifications Requirements A Master's degree in a clinical or mental health discipline is required Candidates may be considered if within 6 months of graduating with a mental health or clinical Master's degree Degrees that can be considered include: Social Work, Counseling, Psychology, or Marriage and Family Therapy. Other degrees will have to be evaluated further to determine if they meet the qualifications. One year of clinical experience with youth preferred Applicants who are provisionally licensed or working towards licensure are strongly preferred (LMSW, LCSW, LPC, LMFT) Excellent written, verbal, and oral skills Ability to manage multiple priorities simultaneously Basic computer knowledge Ability to maintain a flexible schedule Counselors must have their own vehicle to use for work purposes as well as have liability insurance Acceptable driving record - Three or fewer moving violations within the past 36 months Benefits Medical, Dental, Prescription Drug Coverage and Vision 401(k)2 weeks paid vacation12 paid sick days per year11 paid holidays Paid Parental LeaveMileage & Cell Phone Reimbursement (when applicable) Tuition reimbursement and licensure supervision Growth & development through continuous training Clinical and administrative advancement opportunities Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.

Get to know Thompson! Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson's continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity. What will you do as a Lead Youth Care Specialist for our youth residential programs? As a Lead Youth Care specialist, your role is to serve as critical support to Program Supervisors by providing operational oversight, coaching, and coordination across transitional housing sites in Tennessee. You will be required to work both day and night shifts. Support regular check-ins with Youth Care Specialists (YCS) to provide coaching, feedback, and support. Assist with onboarding new staff, including training coordination, badge setup, and documentation. Serve as a point of contact for YCS staff when Program Supervisors are off-site. Monitor daily operations across assigned sites, ensuring adequate staffing and shift coverage. Ensure accurate documentation of youth interactions, shift notes, and incident reports. Assist in preparing audits and ensuring documentation meets DCS and internal standards. Monitor adherence to trauma-informed care principles and contract goals. Collaborate with Program Supervisors and DCS Program Coordinators to align staffing and service delivery. Participate in team meetings, hiring panels, and tactical planning sessions. Relay feedback and concerns from YCS staff to leadership for resolution and improvement. All other duties as assigned by supervisor What does this position offer? Starting Pay Range: $22 - $23.00/hourly based on experience Fantastic Full-time benefits….. 3 weeks paid time off (PTO) the first year plus 10 paid Holidays! Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options 401K Match Education Reimbursement Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service Paid time off for volunteering in the community Free EAP services Mileage Reimbursement if applicable iPhone and Laptop provided Multiple opportunities for growth Requirements Minimum Qualifications/Requirements: Must have a valid Driver's License Meet any credentialing, licensing and privileging standards as it pertains to the program(s) they lead. High School Diploma required. Bachelor's Degree preferred. A minimum of two (2) years' experience working in a residential youth operation or related experience working in the field of child and family services. Familiarity with trauma-informed care, child development, and crisis intervention. Demonstrated leadership or supervisory experience, preferred Proficient in Microsoft Office Suite application software. Ability to work flexible 8-hour shifts which may include days, nights and weekends You're the right fit for the Lead Youth Care Specialist position if… You have a passion for working with and developing youth! You enjoy knowing you're making an IMPACT on the lives of others! EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you! If your qualifications meet the requirements of the job, and you want to be part of a winning culture, don't delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities! Thompson is an Equal Opportunity Employer. Thompson participates in E-Verify and Diana Screen for Florida locations. #TCFFTN Salary Description $22-$23.00/hourly based on experience

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $104,000.00 - $171,700.00 Target Openings 1 What Is the Opportunity? This role is eligible for a sign on bonus up to $20,000. Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned serious and complex Specialty claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training and serves as an expert technical resource to other claim professionals, business partners, customers, and other stakeholders as appropriate or required. This position does not manage staff. What Will You Do? * Directly handle assigned severe claims. * Full damage value for average claim (without regard to coverage or liability defenses): $500,000 to several million dollars, amounting to a typical inventory of claims with FDV of over a multi-million dollar value. * Provide quality customer service and ensure file quality, timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. * Work with Manager on use of Claim Coverage Counsel as needed. * Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. * Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. * Complete outside investigation as needed per case specifics. * Actively engage in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants nurse consultants, and fire or fraud investigators, and other experts. * Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. * Maintain claim files and document claim file activities in accordance with established procedures. * Develop and employ creative resolution strategies. * Responsible for prompt and proper disposition of all claims within delegated authority. * Negotiate disposition of claims with insureds and claimants or their legal representatives. * Recognize and implement alternate means of resolution. * Manages litigated claims. Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers. * Utilize evaluation documentation tools in accordance with department guidelines. * Proactively review Claim File Analysis (CFA) for adherence to quality standards and trend analysis. * Utilize diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability and damages exposure. * Establish and maintain proper indemnity and expense reserves. * Provide guidance to underwriting business partners with respect to accuracy and adequacy of, and potential future changes to, loss reserves on assigned claims. * Recommend appropriate cases for discussion at roundtable. * Attend and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. * Actively and enthusiastically share experience and knowledge of creative resolution techniques to improve the claim results of others. * Apply the Company's claim quality management protocols, and metrics to all claims; document the rationale for any departure from applicable protocols and metrics with or without assistance. * Apply litigation management through the selection of counsel, evaluation. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Bachelor's Degree preferred. * 10+ years claim handling experience with 5-7 years experience handling serious injury and complex liability claims preferred. * Extensive working level knowledge and skill in various business line products. * Excellent negotiation and customer service skills. * Advanced skills in coverage, liability and damages analysis with expert understanding of the litigation process in both state and federal courts, including relevant case and statutory law and procedure; expert litigation management skills. * Extensive claim and/or legal experience and thus the technical expertise to evaluate severe and complex claims. * Able to make independent decisions on most assigned cases without involvement of supervisor. * Openness to the ideas and expertise of others and actively solicits input and shares ideas. * Thorough understanding of commercial lines products, policy language, exclusions, ISO forms and effective claims handling practices. * Demonstrated strong coaching, influence and persuasion skills. * Advanced written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise. * Can adapt to and support cultural change. * Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. * Analytical Thinking - Advanced * Judgment/Decision Making - Advanced * Communication - Advanced * Negotiation - Advanced * Insurance Contract Knowledge - Advanced * Principles of Investigation - Advanced * Value Determination - Advanced * Settlement Techniques - Advanced * Litigation Management - Advanced * Medical Terminology and Procedural Knowledge - Advanced What is a Must Have? * 10+ years claim handling experience or related experience with 3-5 years experience handling serious injury and complex liability claims. High School Degree or GED required; In order to perform the essential job functions of this job, acquisition and maintenance of Property/Causalty Adjuster License(s) may be required to comply with state and Travelers requirements. Generally, license(s) are required to be obtained within three months of starting the job. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Job Title: Youth Care Specialist *$70.00 gas stipend each pay period for employees 25+ miles from facility Hourly pay starting at $19-$21/hour After 90 days of satisfactory performance hourly pay increases to $21-$22.50/hour After 6 months of satisfactory performance hourly pay increases to $22.50-$24.00/hour We are seeking a highly skilled and compassionate Youth Care Specialist to join our team. If you are passionate about providing care to youth in need and want to join a top-notch team, please apply today! We offer a competitive salary and comprehensive benefits package, including health, dental, vision insurance and a 401k that's top 3 % in the country. Company: Youth Opportunity Investments - Roane Youth Academy Youth Opportunity is dedicated to empowering youth with individualized needs to achieve success and independence by establishing solid foundations of physical and emotional well-being, positive social and familial relationships, and education. Through a strong commitment to teamwork, leadership, and organizational culture, our employees are equipped and qualified to create transformative impacts in the lives of young individuals. At Youth Opportunity, we prioritize the investment in excellence for the growth and success of our employees and the achievement of the youth we serve. Learn more about our culture at: ************************************************* Job Type: Full Time Retention Bonuses: $1,500 after one year $2,500 after two years $3,500 after three years and each year thereafter. Medical, Dental, Vision, and Life Insurance eligible after 60 days of employment 401k with 100% match up to 4% of your salary after 60 days of employment Paid Time Off and 7 Paid Holidays (for full-time employees) Tuition Assistance and Opportunities for Growth Employees that live 25+ miles from the facility receive a $70.00 gas stipend each pay period. Key Responsibilities: This direct care position supervises a group of 7-10 youth through activities during waking and non-waking hours. While unobtrusively providing external controls necessary to ensure safety and security, Youth Care Specialists guide and teach youth the internal controls needed to live responsibly when and where external controls are relaxed. Supervise the activities of a group of youths, maintaining knowledge of the whereabouts of all group members. Comply with published procedures on movement, physical security, contraband, head counts, and reporting. Provide a safe, secure environment using group counseling techniques, individual relationships, “positive discipline” techniques through effective use of the behavior modification system (I-Choose), and the use of crisis intervention and de-escalation techniques as needed. Represent each youth's problems, needs, and accomplishments to the treatment team, or provides progress reports to the counselor representative on the treatment team. Call and/or conduct “huddle-ups”, problem solving group meetings, and daily reviews with the assigned group of youths, providing prompts and interventions to ensure that youth are helping each other and are recognized for their efforts. Assist classroom teachers in the delivery of subject matter and transfer of class content and study practices to the living units. Assist and promote activity planning and completion by the assigned group of youths. Ensure that planning, doing, and evaluating are part of the daily routing for each group, and that activities or opportunities for individual recognition are created and used to treatment advantage. Document daily shift occurrences and frequent population counts as required by local and corporate policy. Make referrals for special needs or medical evaluation, and brief oncoming shifts on events of the past shift. Other Duties Include: Participate in training and development activities as required. Report any acts, incidents or conditions that reflect the possibility of inappropriate youth-to-youth or staff-to-youth relationships. Perform other duties as assigned. Requirements: Education - Two years of college coursework in social or human service field preferred. High school diploma or equivalent required. Experience - For incumbents with a high school diploma or equivalent, two years' work experience working with youth preferred. Skills - Verbal skills to relate effectively with youth on an adult level, without patronizing, are required. Group counseling and leadership skills are required. Good analytical skills and the ability to distinguish between cause and effect and opinion and fact are also required, as is the capacity to think and act independently. Certification in First Aid, CPR, and appropriate crisis intervention methods must be obtained during the probationary period. Proficiency in group work must be demonstrated during probationary period and remaining employment with YOI. Must be able to provide accurate, objective written documentation of shift events and unusual incidents. Physical Demands - Must be able to lift 30 pounds from floor level to shoulder height. Extensive walking and standing required. Must be capable of detecting and rapidly responding to client altercations, attempts at self-harm, or escape attempts, and must be able to apply approved physical restraint techniques. Must be capable of participating with clients in active and passive team or individual activities in outdoor or indoor environments, occasionally during inclement weather. Must be capable of transporting a client. Must be free of communicable diseases as defined by the state and to the extent that such knowledge is attainable under the law. Other - Must maintain an appropriate and valid state driver's license. Must meet state and criminal background check requirements. Equal Opportunity Employer: Youth Opportunity Investments is an equal opportunity employer and affords equal opportunity to all associates and applicants without regard to race, color, region, national origin, citizenship, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or any other legally protected status.

Job Description NO ON-CALL HOURS. All routine travel is within Knox County. 37.5 hour work week Head Start is a comprehensive preschool program for low income children and their families. Head Start provides children, including those with special needs, with services that actively encourage and promote social, emotional, intellectual (school readiness skills), physical growth and development. Head Start fosters good health through well child checks and dental exams, current immunizations, nutrition and lead risk assessments. Parent involvement is one of the cornerstones of the program and parents have many and varied opportunities to participate in their child's education and development. Support services are available for families including social services, mental health and disability services, and transportation. CAC is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of race, color, religion, creed, sex, national origin, age, disability, marital or Veteran status, sexual orientation, or any other legally protected status. Duties Conducts planning activities and completes required documentation related to family/health services, center duties, and overall program needs Conducts and provides activities and services necessary for effective delivery of family and health services Conducts eligibility, recruitment, selection, enrollment, and attendance activities in compliance with Head Start regulations and local operational plans and procedures to assist in reaching and maintaining full enrollment Communicates, coordinates, and integrates effectively with staff, parents, and community representatives, and fulfills center duties to meet overall program goals for children and family service delivery Requirements Requirements: B.S. in Social Work, Sociology, Psychology, Child Family Studies, or related field Criminal background check (fingerprint, vulnerable person's registry, etc.) Experience working with impoverished children and families Experience and comfort with making home visits Strong written, oral, and interpersonal communication skills Valid Driver's License ability to obtain Commercial Driver's License (CDL). Vehicle for work related travel Ability to read, write, and speak English Legally eligible to work in the US Nice To Haves Case Management experience Experience in an early childhood classroom Benefits 37.5 hour work week Free life insurance equivalent to one year's salary (up to $50,000) Dental and vision insurance Free health insurance for the individual Retirement contributions by the employer equivalent to 6% of one's salary after one year of employment Over three weeks of paid leave for winter break, spring break, holidays, etc. Sick Leave Public Service Student Loan Forgiveness (PSLF) Employer Overtime pay over 40 hours No-cost meals when working with children Deferred Compensation Plan Employee Assistance Program Flexible spending account

Job Description The Behavior Specialist's objective is to approach challenges with enthusiasm and optimism and has a passion for the animal welfare industry. An individual who helps to find every pet a home, by collaborating with potential adopters and supporting them to be the best pet parent they can be. Introduction: Young-Williams is looking for someone who is outgoing, friendly, and who likes a challenge to join our Behavior Department If the following describes you, we want you to apply! You have experience with dog/cat handling and restraint and are well versed in reading dog/cat body language You have the skills necessary to be a “case manager” for individual dogs/cats and the fosters and volunteers who want to help them You thrive in a collaborative environment where teams work together to help animals succeed but are also comfortable working independently You can create behavior plans and coach staff members, fosters or volunteers to carry those plans out, and follow up to provide any support needed You are comfortable handling potentially aggressive dogs/cats including dogs that have been deemed Dangerous by the courts You are proficient with computer programs such as Word, Excel, etc., and are a quick learner of new software, like our shelter database, PetPoint You have amazing people skills You are a multi-tasker extraordinaire who can do a variety of things at the same time, and make good decisions while managing competing priorities You are open to new ideas, comfortable with change and endlessly optimistic You excel at finding creative and responsible solutions for outcomes for dogs/cats You are a super communicator who can consistently identify and relay important information that needs to be shared You believe in animal handling and training that encourage the human-animal bond, using positive reinforcement techniques ESSENTIAL FUNCTIONS OF THE JOB INCLUDE: Complete dog/cat evaluations, dog-to-dog tests and other behavior assessments Develop action plans for dogs/cat with special enrichment/training needs Create and execute behavior modification plans and handling plans for dogs/cat Maintain accurate and timely records Provide written reports and/or feedback during team discussions, make recommendations on disposition, pathways, placement, and euthanasia Support the Foster/Placement team to identify dogs in need of and appropriate for the canine foster program and rescue placement Report the need of veterinary intervention of sick or injured dogs/cat Provide basic medical care such as vaccinations, microchipping and heartworm tests for dogs as needed Work with the vet clinic to create Fear Free visits for dogs with behavioral challenges Administrate medications for dogs/cats who need behavior intervention through medication Participate in daily rounds to identify behavior needs and pathway plan for each animal quickly and efficiently Investigate pet backgrounds by calling Animal Control Officers and/or previous owners to gain more insight into individual dog/cat histories Participate in and help build the dog volunteer program (Advanced Canine Caretakers) Participate in dog playgroups as needed Communicate professionally with staff, volunteers, and members of the public about animal-specific behaviors in verbal and written form Clean rooms/cages and keep all animals comfortable, ensuring they have proper food, water and enrichment, while monitoring them for physical and/or behavioral concerns and reporting any issues as they arise. Assist with follow up calls (provide support), answering the phones and emails. Facilitate customer interactions with animals while providing positive, objective and useful information in a conversation-based approach that encourages dialogue Ensure that paperwork for all adoptable animals is accurate and properly maintained in hard copy as well as in the database Adoption advocate for behavior dog/cat POSITION REQUIREMENTS: High school diploma or equivalent Minimum 2 years of animal handling experience Experience with veterinary or grooming restraint preferred 2 years of Customer service experience Computer skills such as using Microsoft Excel, Word, and Outlook Certification as an expert in animal training through a reputable university or nationally recognized organization (CPDT, CCPDT, CAAB, ABS, AABS) Fear Free Shelter certificate or willingness to complete within 90 days Euthanasia Certification (preferred) Equipment use: Computer or laptop, printer, copy machine, fax machine, telephone, cell phone and cleaning equipment and supplies Safety kit tools: safety belt, break stick, pet corrector, air horn, spray shield, etc. WORKING CONDITIONS: Indoors in a high noise air-conditioned/heated building Outdoors at shelter or on-location for various activities Work hours: Work hours may vary. Shelter is open to the public 7 days/week from 10:00a - 6:00pm evenings and weekends and holiday hours will be required Regular exposure to animals and their bodily fluids, cleaning chemicals, fumes, dust, bites, and scratches Need for development of self-care skills to combat compassion fatigue Heavy lifting and/or moving up to 100 pounds with assistance Regular upright movement, such as standing or walking Regular leash handling with one or both hands

Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the Katie Miller Residential Specialist today! The Katie Miller Residential Specialist Job Summary The Residential Specialist is responsible for partnering with foster parents and other community resources to benefit child's care, health, and safety, providing on-going assistance to parents on behavioral intervention. Assists them in developing plans to address target behaviors. Ensuring ongoing therapy visits with child's biological parents and siblings. Liaising with court staff to provide written documentation of therapeutic goal progress, providing information for the monthly summaries of child's progress within the placement to team leader. Ensuring all case records are maintained in an up to date condition on a weekly basis. Scheduling all recommended mental health interventions for child and family. Coordination between community agencies, on-call rotation, providing transportation to clients as needed, assisting in re-matching children to a new foster parent, corresponding with DCS, attending all CFTMS and court, documentation in TFACTS, and completing monthly summaries. Due to the diversity of job responsibilities, this position requires flexibility in scheduling. JOB DUTIES/RESPONSIBILITIES This is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change s, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Productivity Maintains a Level 3 Caseload and provides Residential Services for Level 3 clients. Conducts visits according to Provider and Policy Manual. Assist nurse in setting up appointments for basic health needs for each client (eye, dental, EPSDT). Sees clients weekly for check-ins and document in TFACTS. Assist with treatment planning. 2. Quality Care Participates in weekend on-call rotation. Participates in the On call Rotation- on a weekly basis as scheduled by the Program Coordinator (and includes all holiday scheduling). Returns emergency calls within 15 minutes of receiving call. Updates the emergency contact book upon admission of new client or change in client status. Complete the Casey Life Skills assessment for any new admission For runaways or hospitalization, contacts DCS and Central Office immediately via provided on-call numbers and voice mail regardless of time of day. Logged on serious incident report. Also notify the program and services coordinator to ensure neighborhood alerts are sent. Be responsible for covering shifts when staff call out ( If you are unable to reach PRN staff, you are responsible for covering) Effectively works toward permanency for each client. Partners with Child and Family team to meet performance based contracting goals. Be present at all important meetings (court, IEP, supervised visits). Requests and is present at appointed CFTM intervals (admit, discharge, rematch, etc.) Links child to community resources (i.e., therapy, A & D needs, Independent Living). Mediates supervised visits between child and biological parent(s)/guardian when applicable. Includes biological parent in all treatment planning. Communicates with DCS worker a minimum of one time per month. Provides/arranges transportation of clients to/from all appointments. Ensures that client is supervised at all times; an adult is present with client during any appointment and/or meeting. Child is never unaccompanied. Arranges respite for clients whenever necessary. 3. Administrative Completes all required clinical documentation in accordance with Center Policy and Procedure and funding source guidelines. Assists with comprehensive treatment plan with first 72 hours of admit with all appropriate signatures. Assists with all Quarterly Treatment Plans every 3 months on each client with all appropriate signatures provided. Completes Discharge Plan 45 days prior to discharging from the Program when applicable. Completes opening paperwork (releases, consents, sex abuse packet, program rules, etc.) at intake anytime this is needed. Completes Progress notes within P&P guidelines. Completes monthly summaries by the 5th of the month. Returns required documentation to appropriate administrative personnel as required by TFACTS (includes Foster Home Checklists, Contracts, admit/discharge confirmations, census reports, job requests). Complete and fax Serious Incident Reports within 24 hours to all necessary individuals at DCS or within the compliance department. Completes 15 hours of training each year. Is an effective Team Member Responds to all emails and voicemails within 2 business days. Attends and is on time for mandatory tx team meeting weekly. Participates in staff development activities as requested by supervisor. Participates in supervision with immediate supervisor. Takes on additional responsibilities when asked (extra clients, covers co-workers caseloads, committees, etc.). Covers floor to ensure staff to child ratios as needed for coverage. COMPENSATION: Starting salary for this position is approximately $19.15/hr based on relevant experience and education. QUALIFICATIONS - Katie Miller Residential Specialist Experience: Experience in developing treatment plans, implementation of treatment plans for children and/or families. Maintenance of casework documentation and progress notes; Serving as liaison between agency and community partners such as schools, courts, DCS, etc. Therapy and therapeutic support to children regarding educational goals, anger control, grief issues, separation issues, and other personal/family issues. Crisis intervention. Education / Knowledge: A bachelor's degree and one (1) year of pertinent experience in the human services field with children or in a residential treatment setting. Volunteer experience and practicum and intern experiences in programs/facilities that work with children and families may be counted as pertinent work experience. Physical: Must be capable of transporting clients. Required to be certified in and adequately implement verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. Must have mental ability to exercise sound judgment under pressure. The necessary skills for this position include the ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, and flexibility, willingness, and adaptability to working with diverse populations. Must also have the ability to communicate effectively and possess good time management and organizational skills. Must be computer literate and have the ability to communicate effectively (both oral and written communication.) Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PIbc1848a79618-26***********6

Job Details KT-Knoxville Area Command - Knoxville, TN Part Time with Benefits 20 or More Social ServicesAbout this Opportunity: Knoxville Area Command is hiring for a Part-Time Social Service Worker. This position will provide social service assistance to eligible clients in the following areas: food and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures. This position is Responsible for: Preparing, completing, and processing food and financial assistance vouchers for eligible clients. Provides clients with food from pantry; receives and stocks items donated for the pantry; maintains an itemized account of pantry disbursements and inventory. Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance. Prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information. Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same. Answers telephone in a courteous and tactful manner; assists clients by providing accurate and complete information regarding the Social Service Program operations and/or services. Types and files routine correspondence, documents, lists, reports, etc. on behalf of the Officer in Charge. Assists the Officer in Charge with all Christmas programming including Angel Tree applications, warehouse set-up, sorting, distribution, and clean-up. Assists the Officer in Charge with volunteer management during all Christmas activities and throughout the year. Serves as liaison to other agencies in order to obtain/coordinate assistance on client's behalf; builds and maintains professional working relationships with community agencies. Performs other related work as required. Physical Requirements and Working Conditions: Ability to meet attendance requirements. Ability to read, write, and communicate the English language Ability to perform mathematical calculations. Ability to type and keypunch information into a computer. Ability to sort and file documents alphabetically and numerically. Ability to operate various general office equipment including a telephone, computer, and adding machine. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time;Moderate mobility: duties are usually performed by combinations of sitting, standing, lifting, and walking on a frequent change basis. Distance of travel is usually within the same building. Pick-up of donated items. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Ability to follow instructions and work independently; Work requires driving a vehicle daily with exposure to the outdoors where there are physical discomforts associated with changes in weather such as rain, cold, snow, heat or discomforts associated with noise, dust, dirt, and the like. Employee Benefits: AFLAC Paid Time Off (PTO) Retirement Plans and more! What we are looking for in you: Education and Experience High school diploma or G.E.D., and two years experience working in a social or public service environment with experience assisting the public. Or Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Certifications/Licenses Valid State Driver's License

Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. The Family Care Coordinator will work with organ donor families, hospital personnel, physicians, and other team members from TDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in the Knoxville area of Tennessee and throughout Tennessee hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donor's next-of-kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient's prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor's family. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion. Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation. Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary. Visually assesses donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary. Provides education to hospital staff regarding authorization, family care process and donation process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work 15 days per month - and be on call for periods of up to 24 hours. The ideal candidate will have: A bachelor's degree 2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. Include shift schedule Not IncludedInclude budgeted hours Not Included

Schedule - 4 days per week - Part Time including benefits. Healthcare social work experience is required 25.00/hr to 27.50/hr Assists and counsels patients and families with health related financial, social and emotional concerns according to the physician's orders under the direction and supervision of a Medical Social Worker who has a Master's degree or a Doctoral degree from a school of social work accredited by the Council on Social Work Education. Responsibilities * Provides Social Work Services in accordance with the Physician's plan of care. * Demonstrates competency in the skills required by the care center. * Performs accurate and comprehensive assessments. * Ensures that changes in the patient's clinical status are communicated to other healthcare team members and the care center office staff in a timely manner (documented communication in the patient's record). * Coordinates care planning and delivery with the physician, patient/ family, other healthcare team members to facilitate optimal patient outcomes. * Provides medical social work interventions and treatment based on an ongoing patient assessment/ reassessment and in accordance with Physician orders. * Educates the patient and family members and other team members on medical social work interventions and treatment plan. * Performs care planning, transfer and discharge functions in accordance with care center policy and applicable laws, regulations and standards. * Participates in interdisciplinary team conferences/ patient care conferences in accordance with care center policy. * Develops, prepares and maintains individualized patient care progress records with accuracy, timeliness and according to policies. Submits accurate and timely documentation per care center policy. * Identifies risks or threats to the patient's health in the patient's environment and promptly implements appropriate interventions to reduce risks. Communicates identification of risks/ threats to the patient to the Physician and other members of the healthcare team to coordinate care effectively. * Maintains knowledge of community resources, identifying appropriate resources to meet patient and family needs to facilitate optimal outcomes. * Keeps abreast of social work trends and knowledge. * Adheres to all applicable laws, regulations and standards. * Complies with the agency's policies. * Participates in the agency's Quality Assessment Performance Improvement Program and activities. * Participates in in-service programs and provides educational in-service programs to agency staff as requested. * Performs other duties as assigned. Qualifications Required * Provides services under the supervision of a qualified social worker and: * Has a baccalaureate degree in social work, psychology, sociology, or other field related to social work, and * Has had at least 1 year of social work experience in a health care setting; or * Has 2 years of appropriate experience as a social work assistant, and has achieved a satisfactory grade on a proficiency examination conducted, approved, or sponsored by the U.S. Public Health Service, except that the determinations of proficiency do not apply with respect to persons initially licensed by a state or seeking initial qualification as a social work assistant after December 31, 1977. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. Required * Provides services under the supervision of a qualified social worker and: * Has a baccalaureate degree in social work, psychology, sociology, or other field related to social work, and * Has had at least 1 year of social work experience in a health care setting; or * Has 2 years of appropriate experience as a social work assistant, and has achieved a satisfactory grade on a proficiency examination conducted, approved, or sponsored by the U.S. Public Health Service, except that the determinations of proficiency do not apply with respect to persons initially licensed by a state or seeking initial qualification as a social work assistant after December 31, 1977. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. * Provides Social Work Services in accordance with the Physician's plan of care. * Demonstrates competency in the skills required by the care center. * Performs accurate and comprehensive assessments. * Ensures that changes in the patient's clinical status are communicated to other healthcare team members and the care center office staff in a timely manner (documented communication in the patient's record). * Coordinates care planning and delivery with the physician, patient/ family, other healthcare team members to facilitate optimal patient outcomes. * Provides medical social work interventions and treatment based on an ongoing patient assessment/ reassessment and in accordance with Physician orders. * Educates the patient and family members and other team members on medical social work interventions and treatment plan. * Performs care planning, transfer and discharge functions in accordance with care center policy and applicable laws, regulations and standards. * Participates in interdisciplinary team conferences/ patient care conferences in accordance with care center policy. * Develops, prepares and maintains individualized patient care progress records with accuracy, timeliness and according to policies. Submits accurate and timely documentation per care center policy. * Identifies risks or threats to the patient's health in the patient's environment and promptly implements appropriate interventions to reduce risks. Communicates identification of risks/ threats to the patient to the Physician and other members of the healthcare team to coordinate care effectively. * Maintains knowledge of community resources, identifying appropriate resources to meet patient and family needs to facilitate optimal outcomes. * Keeps abreast of social work trends and knowledge. * Adheres to all applicable laws, regulations and standards. * Complies with the agency's policies. * Participates in the agency's Quality Assessment Performance Improvement Program and activities. * Participates in in-service programs and provides educational in-service programs to agency staff as requested. * Performs other duties as assigned.

***IMMEDIATE INTERVIEW OPPORTUNITIES AVAILABLE*** Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities The Family Centered Treatment Specialist provides quality psychotherapeutic services to children, adolescents, and families utilizing the Family Centered Treatment model. Essential Duties & Responsibilities: Provide Family Centered Treatment (FCT) Services as per the service definition and model fidelity requirements. FCT Certification is required and must be completed within one year of employment in order to continue to provide FCT services and maintain employment with Health Connect America (HCA). Complete FCT Checkoffs and other internal trainings within designated deadlines. Trainings are assigned and monitored through an e-learning system. Deliver FCT services to children, adolescents and their families, primarily in their living environments, with a family focus. Provide 24/7 on-call coverage to a caseload of families and children. Service is regularly provided in the home and community, and will require service provision at the convenience of the child and family requiring a flexible work schedule. Complete all required Clinical Records and FCT documents with the child and family and ensure the documents are entered/uploaded timely in the Electronic Health Record, according to company standards. Develop Service Plan in coordination with Treatment Team Process and maintain the plan per designated authorization processes in the clinician's area of service. Work collaboratively on behalf of the child and family with the identified Treatment Team members to ensure effective communication and coordinated service provision. Conduct ongoing revisions of Service Plan and is responsible for implementation of Service Plan. Provide psychoeducation as indicated in the Service Plan. Conduct interventions with the family aligned with the FCT model to include facilitating the movement of the child and family through the four phases of treatment and completing all fidelity documents. Assist the families and children to establish weekly goals and help them to identify the steps that need to be taken to reach the established goals. Make referrals to services and resources on behalf of the families and children. Develop and coordinate discharge plan based on treatment, indicating all relevant aftercare needs and plans. Access community resources that would be beneficial to client aftercare needs. Coordinate and oversee the initial and ongoing assessment activities. Convene the Treatment Team for Service Plan. Consult with identified medical (e.g., primary care and psychiatric) and non-medical (e.g., Dept. of Child Services, school, Dept. of Juvenile Justice) providers; engage community and natural supports, and include their input in the person-centered planning process. Ensure linkage to the most clinically appropriate and effective services including arranging for psychological and psychiatric evaluations. Provide and coordinate behavioral health services and other interventions for the youth or other family members with other behavioral health professionals and Treatment Team members. Monitor and document the status of the consumer's progress. Participate in Quality Assurance/Quality Improvement activities to include audits, corrections and designated improvement plans and projects. Qualifications Education & Experience: Minimum of a Bachelor's Degree in human services or related field is required. Two years' experience working with youth or families. Current Family Centered Treatment Certification is preferred. Additional state specific requirements include: Ohio LSW or eligibility for provisional licensure preferred. North Carolina and Virginia QMHP or ability to register as a QMHP. Mississippi Must be provisionally credentialed as a PCSS in Mississippi with eligibility to be fully credentialed as a CCSS in Mississippi. Be Well with HCA: We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters

Description Residential Coordinator Job Type: Full-time Pay: $18.87/hr Summary: We are seeking a highly organized and compassionate Residential Coordinator to oversee daily operations and provide support to residents in our well-maintained residential homes. The Residential Coordinator will supervise a team of care providers to ensure that our people supported receive high-quality care and our residential facility(s) operate efficiently and effectively. Benefits: Overtime pay $1,000 New Hire Bonus for full-time employees Referral bonuses Medical, dental, vision and life insurance for full-time employees after 60 days of employment 401(k) retirement with up to 5% company match for full-time employees after 1 year of employment Generous personal paid time off for employees working 30-40+ hours per week Advancement opportunities. All job-training provided by Sertoma at no cost to the employee Company vehicles provided for the transportation needs of our persons supported. Key Responsibilities: Supervise a team of house managers and Direct Support Professionals(DSP) who care for adults with intellectual disabilities in a residential setting. All homes are owned and/or managed by Sertoma. Ensure that the house managers keep our well-appointed homes clean, safe, and well-maintained. Encourage staff to properly care for all persons under our care and take progressive corrective actions when necessary. Evaluate and mentor their direct reports with the goal of developing high quality professionals. Ensure that the house manager develops and implements care programs and community activities for persons supported. Assist residents with their daily needs and provide emotional support. Ensure that house manager keeps accurate and detailed records are maintained about our person's supported. This includes dietary, medical, behavioral changes or episodes that adversely impact the environment. Ensure that house manager is in compliance with all applicable state regulations and standards for the facility. Communicate effectively with residents, their families, conservators, and other stakeholders. Must participate in a rotating “on call” and be available 24/7 while “on call” (7 days at a time) Must be available to work varying shifts (day/night) Must be willing to complete house visits on all shifts (day/night) In absence of a house manager, will preform house manager duties Requirements Qualifications: Advanced degree and/or 3-5 years of DSP/ Caregiver experience preferred. Experience working in a residential setting with individuals with intellectual disabilities. Strong organizational and leadership skills Excellent communication and interpersonal skills Ability to work collaboratively with a team Familiarity with relevant DIDD/ ECF regulations and standards Critical thinking and problem solving skills Requirements: HS diploma, GED., or equivalent (minimum) Advanced degree (preferred) Valid TN Driver's License No more than 3 moving violations on your MVR within the past 3 years US work authorization Able to pass drug test at any time Sertoma Center, Inc. is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. We participate in E-Verify We participate in the Tennessee Drug-Free Workplace Program #ID23