Advocate jobs in Miami, FL - 968 jobs

Bilingual Case Manager (English/Spanish) - Personal Injury 📍 Miami, FL | ⏳ Temp-to-Hire | 🕗 Monday-Friday, 8:00 AM - 5:00 PM We are seeking a dedicated and detail-oriented Bilingual Case Manager with personal injury experience to join our team in Miami, FL. This is a temp-to-hire opportunity with a consistent weekday schedule and the chance to join a supportive, fast-paced legal environment focused on helping injured clients navigate their medical and legal processes. About the Role: As a Case Manager, you will play a key role in coordinating Examinations Under Oath (EUOs) and Independent Medical Exams (IMEs) while managing ongoing communication and documentation for personal injury cases. Your ability to handle sensitive information, communicate effectively in both English and Spanish, and manage detailed casework will directly impact the success of our clients' outcomes. Key Responsibilities: Schedule and coordinate EUOs and IMEs; send timely and accurate notices to all involved parties Maintain ongoing follow-up with clients regarding treatment updates and case progress Request, receive, and organize medical records and billing documentation Review and analyze medical documentation for accuracy and completeness Communicate regular case status updates to clients Maintain well-organized, confidential, and compliant case files Requirements: Minimum 1 year of personal injury case management experience Bilingual - fluent in English and Spanish (written and verbal) Strong organizational skills with high attention to detail Excellent communication and customer service skills Ability to manage confidential information with discretion Must be able to start immediately Comfortable working Monday through Friday, 8:00 AM to 5:00 PM

Come join our team as a Behavioral Health Associate, at Wellness Resource Center! We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community through compassion, this position is right for you! This is a PRN position, working hours as assigned to cover facility needs. ESSENTIAL FUNCTIONS: Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services. Ensure the well-being of patients and provide a positive, supportive and structured environment. Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed. Document timely, accurate and appropriate clinical information in patient's medical record. Assist in providing a safe, secure and comfortable environment for patients, significant others and staff. Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff. May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens. May obtain patient's vital signs, height and weight as assigned and document in patient record. Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills. Engage patients in activities and interactions designed to encourage achievement of treatment goals. Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility. May provide transportation for patient or coordinate transportation with appropriate staff member. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. At Wellness Resource Center we specialize in providing services to adults struggling with substance use disorders, mental health, and associated co-occurring disorders in an inpatient and outpatient basis. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: * High school diploma or equivalent required. * 1 year or more experience working with the specific population of the facility preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: * CPR and de-escalation and restraint certification required (training available upon hire and offered by facility). * First aid may be required based on state or facility requirements. SCHEDULE/JOB STATUS: * PRN- As needed. * Looking for a flexible schedule. PAY: * Starting at $16 * Shift Differentials are applied as well Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. null

Summary of Responsibilities A Behavioral Health Practitioner (BHP) works under the direction and supervision of a Clinical Manager, providing community-based behavioral health services to individuals with psychiatric illness, substance use issues and/or co-occurring disorders. The BHP must be open and willing to work with culturally and gender diverse groups and individuals to facilitate goals of self-efficacy. This position requires a high degree of self-initiative and motivation. The schedule is flexible, as determined by the person served' s needs and may include early morning, evening or weekend appointments. The position may involve services provided in the designated BHS clinic, driving to persons served homes or various locations within the community where services are provided (if services are offered on-site according to the program and funding source.) It may include telehealth services utilizing both audio and visual communication with individuals. BHPs provide individual, family and group counseling, crisis intervention, conflict resolution, initial assessments to determine level of care, treatment planning, case presentations, presenting psychoeducational information to individuals regarding diagnosis, symptoms, medications, relapse prevention and safety planning. The BHP provides services to both children and adults. The position also includes participating in multidisciplinary case conferences and supervision, treatment plan reviews, developing aftercare treatment and all required documentation utilizing Collaborative Documentation. Essential Duties and Responsibilities •Primary focus is on providing comprehensive clinical services and therapy which includes biopsychosocial assessments, screening and placement for level of care, diagnosis, individual psychotherapy, group therapy, family therapy, brief interventions utilizing evidence-based care and tools and educational counseling services to a caseload of person's served consisting of adults and children. •Community- based mental health services which includes services in the persons served home, school or community location in addition to office and telehealth clinical services. •BHP Licensed Psychotherapists are expected to complete the Certificate of Professional Initiating Involuntary Examination form for any individual meeting Baker Act criteria in their presence. •BHPs and mandatory providers are expected to adhere to all Florida mandatory reporting laws in addition to but not limited to child abuse and elderly abuse. •Complete all required documentation utilizing Collaborative Documentation and all agency formats/standards •Maintain on-going relationships with community agencies and function as a liaison with identified individuals/organizations •Participate in community education/activities program presentations as required JOB DESCRIPTION •Participate in on-going improvement and utilization review activities as well as BHS scheduled training, meetings, and clinical supervision sessions •Adhere to training requirements of BHS •Utilize the current data/clinical computer program (Electronic Health Records System) necessary to perform billing and clinical documentation •Provide services that are medically/clinically necessary •Continually assess for potential risk of crisis, suicide, self-harm and/or homicide. •Collaborate with individual on a clinically appropriate safety plan •Collaborates with other providers on the person's served integrated team other treatment team members regarding person's served progress and needs. •Prepare and works with the person served in transition/discharge planning and relapse prevention •Follow instructions regarding limitation for services brought by utilization management (UM Department) •Adhere to the high standards of health care ethics and quality within this professional field, strictly following agency rules and protocols as well as established regulations. •Attend and participate in supervision sessions as scheduled; applying evidenced-based practices that are embraced by BHS Behavioral Health Practice Guidelines. •Always maintain professionalism, including professional behavior and attire •Meet all deadlines including but not limited to schedules, documentation and timesheets •Performs with excellent people skills by offering requested information, orientation and/or support to the person served in a caring and respectful attitude. •Adhere to all BHS incident reporting and policies. Qualification Required for BHP Level 1 Licensed Practitioner of the Healing Arts or BHP Licensed includes any of the following: 1.Marriage and family therapists licensed in accordance with Chapter 491, F.S. 2.Clinical social workers licensed in accordance with Chapter 491, F.S 3.Mental health counselors, licensed in accordance with Chapter 491, F.S. 4.Psychologists licensed in accordance with Chapter 490, F.S. SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LANGUAGE SKILLS: Ability to read, write and speak in English. Bi-lingual candidates are preferred/helpful. Must be able to read and comprehend simple instructions, short correspondence, and memorandums. Agility to effectively communicate information both orally and written on one-to-one and small group situations to person's served and other employees. Job Type: Full-time Pay: $80,000.00 per year Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Work Location: In person

About the Team Experience Advocates take pride in delivering premier support and a world class experience to thousands of customers every day. This is a critical frontline role that touches every operation at Opendoor and supports customers during the most meaningful financial decision of their lifetime. As an Experience Advocate your day will consist of navigating phones and written communications through multiple platforms, as well as collaborating with internal stakeholders to improve the customer experience. You'll have a front-row seat to view the complexity of our mission and help us build industry-defining solutions while developing real estate mastery along the way. Role Responsibilities Be the face and voice of Opendoor handling the sophisticated needs of our customers with integrity, empathy, and efficiency. Guide customers to understand all aspects of the Opendoor home-buying and home-selling process by responding quickly to questions and unresolved issues. Respond to incoming calls from customers, agents, neighbors, vendors, and partners wanting to learn about Opendoor. This includes assistance with home information, transactions, buying and selling programs, feedback, and partnerships. Own tough customer interactions that require de-escalation, gathering detailed information, and developing pathways for communication. Act as a liaison between customers and internal partners to resolve customer issues. Navigate internal and external knowledge resources to assist in your discernment, find solutions and deliver accurate information. Continuously develop your real estate and Opendoor knowledge by participating in training and discussions. Cultivate a positive environment through engagement and peer interactions while maintaining a growth mindset. Work closely with internal teams (sales, agents, pricing, home operations) and external partners (title/escrow, lenders) to deliver a perfect experience to customers. Deeply understand our customer's needs and share insights with our product teams to improve the customer experience and develop new programs that set Opendoor apart. Meet team performance goals consistently (adherence, productivity, and CSAT) Remain flexible to work schedules that will include weeknight or weekend coverage Skills Needed Mission-driven. You believe in our mission to empower everyone with the freedom to move and can't stop thinking about how we can improve upon our outstanding customer experience. Hungry. You have the horsepower and whatever-it-takes attitude to give your customers a delightful experience working outside of normal business hours including weekends. True empaths. What gets you out of bed each morning is connecting with and helping people from all walks of life. You naturally put the needs of others before your own and derive energy from helping people. All about the team. You grow by empowering others and taking the time to cultivate growth in your teammates. Before anyone asks, you're always there to lend extra capacity when the team gets overextended. Skilled communicators + active listeners. You have limitless perseverance and enjoy the challenge of explaining a complex concept multiple times in different ways until a customer truly gets it. This can happen throughout a 45-minute phone call or 10 text messages and you don't bat an eye. Solution-oriented. Everyone notices problems, do you have a bias towards action? When a current policy is crafting customer friction or you're certain a new tool could make our customer interactions more efficient, this gets you excited. You scope the problem, capture supporting evidence, and propose a solution. Coachable. You have an appetite for feedback and receive it with passion, seeking out opportunities to become a better operator. Adaptive and flexible operators. You work well in ambiguity, feel comfortable context-shifting, and adapt quickly to changing processes and tools. Bonus points if Bilingual in English and Spanish Experience in a fast paced, high volume call environment Experience or knowledge in real estate Efficient in simultaneously navigating multiple systems Requirements: Must be in office for all scheduled working days that fall on Monday, Tuesday, Thursday and Friday. *Wednesdays are optional but not required Available to work on evenings, weekends and holidays. At Opendoor our mission is to tilt the world in favor of homeowners and those who aim to become one. Homeownership matters. It's how people build wealth, stability, and community. It's how families put down roots, how neighborhoods strengthen, how the future gets built. We're building the modern system of homeownership giving people the freedom to buy and sell on their own terms. We've built an end-to-end online experience that has already helped thousands of people and we're just getting started.

**Starting hourly rate of $23.00 per hour, plus the shift differentials of $1.00 for 2nd Shift and $2.00 for 3rd Shift ** ** Hours, ranging from 8 to 30 hours per week, and the shift schedule 1st, 2nd, or 3 rd Shift including weekends and holidays** This position is on an as needed basis Duties and Responsibilities: Support the admission, transfer, and discharge process for the patient. Perform luggage checks and transfer luggage weighing up to 50 pounds. Conduct on person searches and document patient belongings. Facilitate new patient orientation and unit tours. Organize patient movement. Help organize patients for off-campus appointments as required. Ensure patient attendance to scheduled programming and accompany and/or monitor as required. Accompany patients to meals and activities. Assist with guest speakers and in-house recovery support meetings. Monitor and direct patients during emergency evacuations. Assist the clinical and admission teams to monitor and assess patient behavior with supervision/support of a clinical or administrative staff member. Assist elopement, Against Medical Advice (AMA), and Against Staff Advice (ASA) protocols. Maintain communication with clinical staff regarding patient issues. Conduct and document hourly head counts of patients or their whereabouts. Document patient behavior in electronic medical record. De-escalate patients. Perform daily room/perimeter checks and periodic room searches. Educate patients with behavioral health disorders on the use of recovery-oriented stress management, social, relational, and coping skills to build and sustain recovery. Conduct the Columbia Suicide Severity Rating Scale (C-SSRS) when indicated. Follow protocol for patients returning from off-site passes, including but not limited to observation of urine, drug screenings, breathalyzers, completion of on-person search and luggage search. May present educational lectures with clinically approved materials. Monitor and work with patients to ensure common areas are kept clean, neat, safe, and presentable. This job description reflects management's assignment of essential functions; it does not restrict or prescribe other duties or tasks that may be required or assigned. Physical Requirements: The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 50 pounds. Must be able to walk and actively participate in activities throughout campus, which may include ascending and descending stairs. Must be able to sit for prolonged periods of time as needed. Must be able to drive a 15-passenger van, car, or car to and from various activities. Must be able to work overtime/extended hours, holidays and during periods of inclement weather as needed. Education / Experience / Qualifications: High school diploma or equivalent is required. Requires proficient computer skills, including knowledge of Microsoft Office. Requires a basic understanding of substance use disorders and recovery program philosophies. Must be 21 years of age or older. Requires a current, valid, unrestricted driver's license with at least 5 years of driving experience. Experience working with respective populations is preferred. If in recovery, 2 years of continuous sobriety is preferred. This is a safety sensitive position. Knowledge, Skills, and Abilities: Must be able to demonstrate knowledge of the principles and philosophies of recovery programs (i.e. 12 Steps, Dharma Recovery, SMART Recovery, etc.) Must possess the skills to adequately supervise respective population and be able to observe, report, and document behaviors on the unit. Must be able to operate as a role model in decorum, speech, and behaviors consistent with recovery principles. Must demonstrate good organizational skills. Must possess the skills necessary to present clinically approved educational lectures. Must possess cultural sensitivity and act appropriately within all cultures. Must be computer literate and able to work with most Microsoft applications along with other network components. Must be able to keep all clinical work within the guidelines of the federal and state guidelines and Caron policy regarding ethical standards. #IND101

Full-time Description Who We Are At Camillus House, we are driven by our mission to serve individuals and families experiencing homelessness and poverty in South Florida. Guided by the teachings of St. John of God, we provide comprehensive services that include housing, healthcare, behavioral health, and supportive services. Our core values Hospitality, Respect, Quality, Spirituality, and Responsibility shape how we serve our clients, support one another, and uphold the dignity and worth of every person. Who You Are You are a compassionate and mission driven advocate with a strong commitment to supporting survivors of human trafficking through trauma informed client centered care. You are skilled at building trust, navigating complex housing and social service systems, and empowering individuals to achieve safety, stability, and independence. You bring empathy, professionalism, and cultural sensitivity to your work and are able to balance advocacy, crisis response, and case management in a fast-paced environment. You are deeply aligned with Camillus House values and motivated by service to others. What You Will Do As the Victim Advocate for Human Trafficking Survivors, you will provide comprehensive wraparound support to survivors as they transition from emergency shelter into stable housing. Reporting to the Director of Behavioral Health, you will play a critical role in helping clients achieve long-term housing stability, safety, and self-sufficiency through a rapid rehousing model. Your responsibilities include: Case Management and Service Planning: Deliver individualized, survivor centered case management based on each client's unique needs. Develop, implement, and monitor service plans focused on housing stability, employment readiness, financial literacy, healthcare access, and overall well-being. Coordinate referrals and maintain ongoing communication with internal and community service providers. Client Advocacy and Support: Provide trauma informed advocacy and emotional support to survivors accessing emergency and transitional housing services. Establish trusting relationships that foster empowerment, self-advocacy, autonomy, and long term independence. Crisis Intervention and Safety Planning: Respond effectively to crises by providing immediate emotional support and practical interventions. Develop, reassess, and update personalized safety plans to address ongoing risks and promote survivor safety throughout the housing transition process. Follow Up and Ongoing Engagement: Maintain consistent contact with survivors after housing placement through home visits, check ins, and progress evaluations. Identify emerging needs early and provide timely support to promote housing retention and stability. Housing Stability and Rapid Rehousing: Assist survivors with locating, securing, and maintaining safe and stable housing. Support clients through housing applications, lease processes, landlord engagement, and move in coordination. Monitor housing progress and rental assistance as survivors work toward financial independence. Legal and Systems Advocacy: Support survivors in accessing legal resources related to immigration, family law, employment rights, and criminal record expungement. Provide advocacy, referrals, and accompaniment while respecting survivor choice and confidentiality. Mission and Values Integration: Demonstrate Camillus House values by welcoming all individuals with hospitality, treating every person with dignity and respect, supporting holistic well being of mind, body, and spirit, delivering high quality services, and acting responsibly as a steward of resources and relationships. Other Duties What You Will Bring Education and Credentials: Bachelor's degree in social work, psychology, criminal justice, housing studies, or a related field required. Master's degree preferred. Certifications or specialized training in trauma informed care, housing advocacy, or services for survivors of human trafficking are strongly preferred. Experience: Minimum of two to three years of professional experience in victim advocacy, housing services, or a related social services field. Experience supporting survivors of human trafficking, domestic violence, or homelessness preferred. Prior experience working within rapid rehousing or transitional housing programs is highly desirable. Ability to Work Independently and Collaboratively: Demonstrated ability to work autonomously while also collaborating effectively within multidisciplinary teams and across community partners. Crisis Management and Problem Solving: Strong crisis intervention, decision making, and problem-solving skills with the ability to remain calm, effective, and client focused in high pressure situations. Cultural Competence: Ability to work respectfully and effectively with individuals from diverse cultural, socioeconomic, and linguistic backgrounds. Housing Systems Knowledge: Working knowledge of rapid rehousing models, housing systems, and rental assistance programs, including the ability to engage landlords and navigate housing placement processes. Language Proficiency: Proficiency in spoken and written English required. Spanish preferred. Additional languages, including Creole, are a plus. Organizational and Documentation Skills: Strong organizational skills with exceptional attention to detail, particularly in maintaining accurate and confidential client records. Professionalism and Emotional Resilience: High level of professionalism, emotional intelligence, adaptability, and resilience when working with vulnerable populations and complex situations. Trauma Informed Practice: Strong understanding of trauma informed, survivor centered approaches that promote empowerment, safety, and long-term stability. Verbal and Written Communication: Excellent verbal and written communication skills, with the ability to advocate effectively, document clearly, and engage with clients and partners professionally. Work Environment and Schedule: This is a non-remote, full-time position, typically scheduled Monday through Friday, with flexibility required for evenings, weekends, holidays, or on call responsibilities as program needs dictate. The role involves standing, walking, and use of hands, with occasional lifting of up to twenty-five pounds. The work environment noise level ranges from low to moderate. Requirements What We Offer • Comprehensive Medical Plans (PPO & HMO options) • Dental Insurance • Vision Insurance • GAP Insurance (fully paid by employer) • Employer-paid Short-Term Disability Coverage • Employer-paid Long-Term Disability Coverage • Employer-paid Life Insurance • Voluntary Life & AD&D Insurance • Accident & Critical Illness Insurance • Long-Term Care Insurance • Proactive Health Management Plan (PHMP) Wellness Program • Employee Assistance Program (EAP) - Confidential support for personal and work-life issues • Pet Insurance (Nationwide) • Paid Vacation Time • Paid Sick Time • Paid Federal Holidays • Paid Floating Holidays Equal Opportunity Employer Camillus House is an equal opportunity employer and a drug-free workplace. We are committed to creating an inclusive environment for all employees, valuing diversity, and fostering a culture of equity. Salary Description $50,000

The Role The Client Advocate is responsible for cultivating and maintaining client relationships that includes leading strategy development and execution. They have ownership of the E365 Service plan, engaging expert resources and leading pricing and profitability efforts. The CA arranges WTW resources to provide coordinated service and placement to meet the client's insurance and risk management needs. A Client Advocate should be the top Relationship Management colleague for accounts to which they are assigned. An CA has a strong connection to the client's business and a fundamental understanding of its industry, thus this relationship is a business partnership with client decision makers. They are ultimately responsible for client retention, client profitability, and delivery of all outcomes for their assigned clients. The Client Advocate (CA) is responsible for maximizing revenue from existing clients. Needs to be comfortable "upselling" the client and growing the account. The CA will lead RFPs, oral presentations and pitches. As a senior member of the organization, you will have additional responsibility serving as: * A mentor to colleagues * A Subject Matter Expert for one or more lines of business * A Team Leader This role offers a hybrid working opportunity, with some required office time and travel to client locations based out of any US location. The Responsibilities * Retains existing book of business and develop and strengthen client relationships - recognized as primary client relationship contact * Contributes to new business opportunities for new clients and develops business opportunities with existing clients * Drives the RFP response process, including review, identification, and coordination of resources and expertise required, and ultimate document ownership * Engages with sales and broking to understand marketplace changes * Establishes comprehensive understanding of client's industry, business, and objectives * Provides strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. Recommends appropriate solutions throughout the policy term (including acquisition due diligence) * Drives creation and delivery of E365 Plan and Client Stewardship report * Identifies, engages, and integrates delivery of all WTW internal resources to deliver on the client experience * Leads and mentors account team members * Maximizes the profitability and retention of their book of business * Negotiates, creates, and delivers fee/compensation agreements to clients * Informs client's insurance program design and strategy by working in conjunction with Broking to ensure utilization of appropriate analytical tools * Drives design and delivery of client presentations/proposals, client advocacy reports, client service plans and schedules * Drives the renewal process to establish and implement the client-specific renewal strategy. Collaborates with WTW resource, practice, and industry groups to develop and deliver renewal to clients. * Ensures Group policy requirements (legal, regulatory & compliance) are met * Other duties as identified and appropriate to ensure exceptional client experience Qualifications The Qualifications * Experience: * 5+ years of commercial Property & Casualty experience in a client-facing role. * Expertise in public sector risk programs, such as education-specific clients (schools, municipalities, higher education institutions, charter networks, state agencies, and special districts) and/or government contractor clients. * Strong understanding of governmental risk exposures (public safety, transportation fleets, utilities, parks & recreation, public facilities, emergency services). * Experience managing large, multi-location property schedules (schools, municipal buildings, infrastructure assets). * Technical Knowledge: * Strong understanding of coverage forms for program design, gap analysis, and ongoing consultation. * Ability to interpret underwriting submissions, exposure schedules, loss runs, COPE data, and actuarial evaluations. * Knowledge of public sector procurement processes (RFPs, competitive bidding, compliance requirements). * Familiarity with public entity pooling (risk-sharing pools, captives, self-insured structures). * In-depth knowledge of public sector policies and endorsements across relevant lines (property, liability, auto, law enforcement, cyber, crime/fidelity). * Analytical & Presentation Skills: * Ability to interpret, analyze, and present analytical models. * Comfort presenting to public boards, councils, and committees, including program updates and renewal strategies. * Professional Skills: * Relationship management: leverage internal/external resources to meet client needs. * Negotiation: develop creative solutions, drive consensus, and resolve conflicts. * Project management: oversee large, complex projects end-to-end. * Leadership: advocate for change, provide clear guidance, and collaborate effectively. * Licensing & Credentials: * Must maintain P&C broker license and complete continuing education. * Professional designations preferred (CPCU, ARM, CIC, CRIS, CRM, AINS, ARPM). Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). Compensation The base salary compensation range being offered for this role is $130,000- $170,000 USD per year. This role is also eligible for an annual short-term incentive bonus. Company Benefits (US locations) WTW provides a competitive benefit package which includes the following (eligibility requirements apply): * Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) * Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only) * Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. EOE, including disability/vets

**The Role** The Client Advocate is responsible for cultivating and maintaining client relationships that includes leading strategy development and execution. They have ownership of the E365 Service plan, engaging expert resources and leading pricing and profitability efforts. The CA arranges WTW resources to provide coordinated service and placement to meet the client's insurance and risk management needs. A Client Advocate should be the top Relationship Management colleague for accounts to which they are assigned. An CA has a strong connection to the client's business and a fundamental understanding of its industry, thus this relationship is a business partnership with client decision makers. They are ultimately responsible for client retention, client profitability, and delivery of all outcomes for their assigned clients. The Client Advocate (CA) is responsible for maximizing revenue from existing clients. Needs to be comfortable "upselling" the client and growing the account. The CA will lead RFPs, oral presentations and pitches. As a senior member of the organization, you will have additional responsibility serving as: + A mentor to colleagues + A Subject Matter Expert for one or more lines of business + A Team Leader This role offers a hybrid working opportunity, with some required office time and travel to client locations based out of any US location. **The Responsibilities** + Retains existing book of business and develop and strengthen client relationships - recognized as primary client relationship contact + Contributes to new business opportunities for new clients and develops business opportunities with existing clients + Drives the RFP response process, including review, identification, and coordination of resources and expertise required, and ultimate document ownership + Engages with sales and broking to understand marketplace changes + Establishes comprehensive understanding of client's industry, business, and objectives + Provides strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. Recommends appropriate solutions throughout the policy term (including acquisition due diligence) + Drives creation and delivery of E365 Plan and Client Stewardship report + Identifies, engages, and integrates delivery of all WTW internal resources to deliver on the client experience + Leads and mentors account team members + Maximizes the profitability and retention of their book of business + Negotiates, creates, and delivers fee/compensation agreements to clients + Informs client's insurance program design and strategy by working in conjunction with Broking to ensure utilization of appropriate analytical tools + Drives design and delivery of client presentations/proposals, client advocacy reports, client service plans and schedules + Drives the renewal process to establish and implement the client-specific renewal strategy. Collaborates with WTW resource, practice, and industry groups to develop and deliver renewal to clients. + Ensures Group policy requirements (legal, regulatory & compliance) are met + Other duties as identified and appropriate to ensure exceptional client experience **Qualifications** **The Qualifications** + **Experience:** + 5+ years of commercial Property & Casualty experience in a client-facing role. + Expertise in public sector risk programs, such as education-specific clients (schools, municipalities, higher education institutions, charter networks, state agencies, and special districts) and/or government contractor clients. + Strong understanding of governmental risk exposures (public safety, transportation fleets, utilities, parks & recreation, public facilities, emergency services). + Experience managing large, multi-location property schedules (schools, municipal buildings, infrastructure assets). + **Technical Knowledge:** + Strong understanding of coverage forms for program design, gap analysis, and ongoing consultation. + Ability to interpret underwriting submissions, exposure schedules, loss runs, COPE data, and actuarial evaluations. + Knowledge of public sector procurement processes (RFPs, competitive bidding, compliance requirements). + Familiarity with public entity pooling (risk-sharing pools, captives, self-insured structures). + In-depth knowledge of public sector policies and endorsements across relevant lines (property, liability, auto, law enforcement, cyber, crime/fidelity). + **Analytical & Presentation Skills:** + Ability to interpret, analyze, and present analytical models. + Comfort presenting to public boards, councils, and committees, including program updates and renewal strategies. + **Professional Skills:** + Relationship management: leverage internal/external resources to meet client needs. + Negotiation: develop creative solutions, drive consensus, and resolve conflicts. + Project management: oversee large, complex projects end-to-end. + Leadership: advocate for change, provide clear guidance, and collaborate effectively. + **Licensing & Credentials:** + Must maintain P&C broker license and complete continuing education. + Professional designations preferred (CPCU, ARM, CIC, CRIS, CRM, AINS, ARPM). Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. **This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.** **Compensation and Benefits** Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). Compensation The base salary compensation range being offered for this role is $130,000- $170,000 USD per year. This role is also eligible for an annual short-term incentive bonus. **Company Benefits (US locations)** WTW provides a competitive benefit package which includes the following (eligibility requirements apply): + **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) + **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (*********************************************************************************************************** ( _Washington State only_ ) + **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. **EOE, including disability/vets**

* Bonus available for qualified candidates Works under the supervision of leadership and Child Life team to assist the child and/or family in their adjustment to hospital, diagnosis, and/or treatment plan by providing pre/post procedural/surgical teachings, emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and medical play to enhance understanding. Collaborates as a member of the interdisciplinary team to develop and administer an individualized plan of care, adhering to the professional standards of practice of the Association of Child Life Professionals. Job Specific Duties * Assists the patient/family in their adjustment to the hospital, diagnosis, and/or treatment plan. * Provides educational interventions using developmentally appropriate explanations. * Offers emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and engages in medical play to enhance patient understanding. * Provides Child Life assessments and normalizes the hospital environment for patients and families. * Covers caseload thoroughly and prioritizes patients based on the Association of Child Life Professional's guidelines for the standard of care; plans & organizes daily routine; meets deadlines for assigned projects. * Develops a productive work environment that incorporates volunteers into daily programming through delegating, valuing input, empowering, and providing feedback. * Establishes and maintains a healthy, balanced, and therapeutic relationship with the patient and family within the integrated healthcare system based on their needs. * Identifies & addresses the learning needs for patients/families; identifies inhibitors to learning process & readiness to learn; adjusts teaching strategies based on age, ethnic & gender issues. * Interacts in a cooperative manner within the healthcare team to support and contribute to the shared patient/family focused care goals through professional communications techniques. * Utilizes a clinical decision-making process and critical thinking to effectively deliver patient care with all healthcare providers across the continuum of care. * Utilizes clinical decision-making processes to achieve desired patient/family outcomes. * Conducts formal and informal developmental assessments of psychosocial needs of patients and families within 24 hours of consult. * Serves as backup preceptor for practicum students and intern students once hours set by the Association of Child Life Professionals and competencies are met. * Serves as unit preceptor for new hires within the Child Life department if competencies are met. * Provides support and collaborates professionally with Child Life Activity Assistants. Minimum Job Requirements * Bachelor's Degree in Child Life, Child Development, Early Childhood Education, or related field * CCLS - Certified ChildLife Specialist required within 1 year of hire * American Heart Association AED - maintain active and in good standing throughout employment * Completion of Child Life internship following the Association of Child Life Professionals current standards (if candidate has validated Certification from the ACLP, then this requirement will be waived) Knowledge, Skills, and Abilities * General skills to resolve problems requiring the use of child developmental theory, professional child life principles and experience- based knowledge. * Basic knowledge of procedures, illnesses, injuries, and other related events on a nursing unit. * Able to demonstrate the knowledge and skill necessary to provide appropriate care to the age of the patients served on their assigned unit. * Ability to assess, plan, implement and evaluate when delivering Child Life services. * Well-developed writing skills, and excellent communication skills including conflict resolution to effectively work as a team member.

Starting Hourly Rate / Salario por Hora Inicial: $16.50 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT SEASONAL JOBS Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket. Seasonal Service & Engagement: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Seasonal General Merchandise & Food Sales: Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. At Target we believe our team members have meaningful experiences that help them build and develop skills for a career. These roles can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement * Experience executing daily/weekly workload to support business priorities and deliver on sales goals WHAT WE ARE LOOKING FOR We might be a great match if: * Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests * Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target * Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do. * You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know. But there are a few skills you should have from the get-go: * Welcoming and helpful attitude toward guests and other team members * Learn and adapt to current technology needs * Work both independently and with a team * Resolve guest questions quickly on the spot * Attention to detail and follow multi-step processes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Accurately handle cash register operations * Climb up and down ladders * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds * Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Roles Include: * Seasonal Guest Advocate * Seasonal General Merchandise Expert * Seasonal Fulfillment Expert * Seasonal Style Consultant * Seasonal Inbound Expert * Seasonal Food & Beverage Expert * Seasonal Tech Consultant Find competitive benefits from financial and education to well-being and beyond at ********************************************** Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information. Application deadline is : 03/21/2026

Full-time Description Sales Associate (Bilingual) BlueFigUSA, Florida's largest authorized retailer of Cricket Wireless, is looking for a motivated and enthusiastic Bilingual Sales Advocate to join our dynamic team in Miami, FL. If you are passionate about providing excellent customer service, fluent in both Spanish and English, and eager to contribute to a fast-paced retail environment, we invite you to apply and become part of our growing company. Key Responsibilities: - Deliver exceptional customer service to ensure a positive shopping experience for all clients. - Communicate product features, benefits, and promotions effectively in both Spanish and English. - Meet and exceed sales targets by actively engaging with customers and understanding their needs. - Assist customers with selecting and purchasing products, providing knowledgeable guidance. - Maintain a clean, organized, and welcoming store environment. - Stay informed about new products, services, and store policies to provide accurate information. - Support team members and contribute to a collaborative work environment. Skills and Qualifications: - Fluency in both Spanish and English, with excellent verbal and written communication skills. - Previous retail or sales experience is preferred but not required. - Strong interpersonal skills and a customer-focused attitude. - Ability to work flexible hours, including weekends and holidays. - Basic computer skills and familiarity with point-of-sale systems. - Self-motivated, energetic, and able to work independently and as part of a team. At BlueFigUSA, we foster a vibrant and inclusive culture that values growth, teamwork, and customer satisfaction. We offer competitive pay, ongoing training, and opportunities for career advancement. Join us and be part of a company that values your enthusiasm and dedication! Requirements EDUCATION and/ or EXPERIENCE: High school diploma or equivalent. KNOWLEDGE, SKILLS, & ABILITIES: The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Positive, can-do attitude, highly motivated, results-driven personality. Excellent customer service skills and the ability to understand and implement our sales process. Ability to function independently as well as be a team player. Strong verbal, written, presentation, and interpersonal communication skills. Ability to multitask in a fast-paced environment. Ability to complete sales tasks and meet quotas. Must be able to work the varied hours of retail, including evenings, weekends, and holidays. DESIRED SKILLS: Customer Service experience is preferred, but not required Bilingual / English & Spanish SALARY/ BENEFITS: Base Salary Range $14.00 hourly Base + Commission (Hourly Pay and Commission Paid Weekly) Medical, Dental, Vision & Supplemental Insurance Benefits are eligible after 60 days JOB TYPE: Full-Time/ Part-Time Hourly- Non-Exempt ENVIRONMENT & PHYSICAL DEMANDS: The environmental and physical demands described here are representative of those an individual must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to occasionally lift 10 to 25 pounds. Constant walking and standing; frequent bending, stooping, and reaching

Title: Care Worker Duration: 4 + months of extendable contract Work Schedule: 10:30 am - 7pm Responsibilities: · Provides non-clinical support to workflows involving utilization management, case management, disease management, and health promotion. Trouble shoots for the clinical team when an appropriate provider, type of service, or appropriate level of care cannot be readily found. · Understanding of plan benefit structures, psychiatric/medical terminology, and local communication resources. · Researches availability of community services in order to link members to appropriate services. Assists in transitions in care for hospitalized patients and makes appropriate placements as needed. - Assumes responsibility for self-development and career progression. · Proactively seeks and participates in ongoing training (formal and informal) in all aspects of the Care Worker role. Assists in the mentoring and training of new Care Workers. Remains responsible for updating self on ever changing information to ensure accuracy when dealing with members and providers. · Coordinates and manages distribution of correspondence and materials to enrollees and providers. Participates in operational activities, including data collection, tracking, and analysis. Additional Information All your information will be kept confidential according to EEO guidelines.

As a Peer Counselor, you will provide essential peer support, education, and advocacy to individuals living with or at risk of HIV. Your personal experience and understanding of the challenges faced by those with HIV will be invaluable in offering emotional support, promoting adherence to treatment, and connecting clients with essential resources. You will collaborate with case managers, healthcare providers, and community organizations to enhance the well-being and quality of life for our clients and perform outreach activities as part of the Minority AIDS Initiative (MAI). Key Responsibilities: Peer Counseling & Support: Facilitate individual therapeutic sessions with clients, using personal experience to provide guidance and support. Assist clients in implementing treatment goals, including adherence to prescribed regimens, medications, and medical procedures. Provide emotional support and encouragement to help clients manage their health and well-being. Client Education & Empowerment: Educate clients about the Ryan White service delivery system, helping them navigate available resources and services. Offer information and training on self-care practices that align with clients' treatment goals. Empower clients to take an active role in managing their health by fostering a supportive and understanding relationship. Client Interaction & Monitoring: Maintain regular contact with clients through face-to-face meetings, phone calls, and home visits. Monitor clients' progress in adhering to their treatment plans and provide ongoing support to address any challenges or concerns. Document interactions and progress, ensuring accurate records are kept for each client. Collaboration & Coordination: Work collaboratively with healthcare providers, case managers, and other professionals to ensure a comprehensive approach to client care. Participate in team meetings and case conferences to discuss client progress and strategies for continued support. Coordinate with other services and resources to meet clients' needs effectively. HIV Counseling, Testing & PrEP Uptake: Proficiency in HIV counseling and testing protocols in compliance with Florida Statutes and Administrative Code. Strong communication and counseling skills, with the ability to handle sensitive information with confidentiality and empathy. Knowledge of public health policies and the legal framework governing HIV testing and reporting. Ability to assess patient risks and provide appropriate educational and medical guidance. Experience with electronic medical records and accurate documentation practices. Cultural competence and interpersonal skills to engage diverse populations effectively. Link clients with Pre-Exposure Prophylaxis (PrEP) or HIV treatment. Qualifications: High school diploma or equivalent; some college coursework in social work, psychology, or a related field is preferred. Personal experience with a similar health condition or challenge as the clients being served. Strong understanding of the Ryan White service delivery system and available resources. Excellent communication, empathy, and interpersonal skills. Ability to work independently and as part of a multidisciplinary team. Commitment to supporting clients in a compassionate, non-judgmental manner. Maintain Certification with Department of Health's HIV Testing & Counseling Department Reports To: Juliett Taylor, Case Management Supervisor Employment Type: Full-Time Salary: $30,000 - $40,000, depending on experience

Positions are PER DIEM (ON CALL). Flexible Schedule. Seeking qualified candidates throughout the Lower Hudson Valley including Westchester, Rockland, Dutchess and Orange Counties. Abbott House is an innovative community-based organization that helps children, families, adults and people with intellectual and developmental disabilities with complex needs build lasting foundations a for a promising future. We operate programs in the New York Metropolitan area and Hudson Valley. Job Summary: Based on training, experience and qualifications, the Behavioral Health Specialist may be called upon to provide one or more of the following services to children and families enrolled in the specific services. In no situation shall a Behavioral Health Specialist provide services where he/she does not meet the minimum educational requirements and qualifications necessary to provide such services as documented. Prevocational Services Prevocational Services are individually designed to prepare a youth (age 14 or older) to engage in paid work, volunteer work or career exploration. Prevocational Services are not job-specific, but rather are geared toward facilitating success in any work environment for youth whose disabilities do not permit them access to other prevocational services. The service will be reflected in youth's plan of care and must be directed to teaching skills rather than explicit employment objectives. In addition, Prevocational Services assist with facilitating appropriate work habits, acceptable job behaviors, and learning job production requirements. Respite This service focuses on short-term assistance and/or relief for children/youth with disabilities (developmental, physical and/or behavioral), and family/caregivers which can be provided in a planned mode or delivered in a crisis environment. Respite workers supervise the child/youth and engage the child in activities that support his/her and or caregiver/family's constructive interests and abilities. Planned respite services provide planned short-term relief for family/caregivers that are needed to enhance the family/caregiver's ability to support the child/youth's functional, mental health/substance use disorder and/or health care issues. The service is direct care for the child/youth by staff trained to support the child/youth's needs while providing relief from caregiver activities for the family/caregiver. This may occur in short-term increments of time (usually during the day) or on an overnight or longer-term increment. Planned Respite Services support the plan of care goals. Planned Respite activities include providing supervision and recreational activities that match the child/youth's developmental stage and continue to maintain the participant's health and safety. Crisis Respite is a short-term care and intervention strategy for children/youth and their families as a result of a child's mental health/substance use crisis event, medical crisis or trauma that creates a risk for an escalation of symptoms without supports and/or loss of functioning. It may be used when acutely challenging emotional or medical crisis occur which the child/youth is unable to manage without intensive assistance and support. The need for Crisis Respite may be identified as a result of crisis intervention or may come from referrals from the emergency room, the community, LDSS/LGU/SPOA, school, self-referrals, Care Manager referrals, or as part of a step-down plan from an inpatient setting. Supported Employment Supported Employment provides ongoing supports to participants who, because of their disabilities, need intensive on-going support to obtain and maintain and individual job in competitive or customized employment, or self-employment, in an integrated work setting in the general workforce for which an individual is compensated at or above the minimum wage, but not less than the customary wage and level of benefits paid by the employer for the same or similar work performed by individuals without disabilities. The outcome of this service is sustained paid employment at or above the minimum wage in an integrated setting in the general workforce, in a job that meets personal and career goals. Caregiver/Family Advocacy Supports and Services Caregiver/Family Advocacy and Support Services enhance the child/youth's ability, regardless of disability (developmental, physical, and/or behavioral), to function as part of a caregiver/family unit and enhance the caregiver/family's ability to care for the child/youth in the home and/or community as well as, provides the child/youth, family, caregivers, and collateral contacts (family members, caregivers, and other stakeholders identified on the child/youth's POC) with techniques and information not generally available so that they can better respond to the needs of the participant. These services are intended to assist the child/youth, family/caregiver, and collateral contacts in understanding and addressing the participant's needs related to their disability(ies). These services can enhance the child/youth's ability, regardless of disability (developmental, physical, and/or behavioral), to function as part of a caregiver/family unit and enhance the caregiver/family's ability to care for the child/youth in the home and/or community. Community Habilitation Habilitation services assists children/youth with developmental, medical or behavioral disabilities with the self-help, socialization, and adaptive skills necessary for successful functioning Additional Responsibilities: Responsible for the oversight and execution of all requirements for the program, as assigned. Properly document all necessary information on each child in order to bill for services accordingly. Participate in treatment team meetings to provide updates. Report all Serious Reportable and Recordable Incidents to Supervisor Comply with Abbott House's policies, procedures, and time frames for reporting, documenting, and billing. Knowledge of evidence based practice and complex trauma. Any other related duties as required. About You: You are the ideal candidate if you are creative, mature, responsible and enthusiastic. You are also committed to helping children with emotional challenges, developmental disabilities, and medical fragility. Each service listed requires a different level of education/experience. Prevocational Services requires an AA/AS plus 1 year of experience or a BA with 1 year of experience. Respite Services requires a High School Diploma with experience. Supported Employment Services requires an AA/AS plus 1 year of experience or a BA/BS with 1 year of experience. Caregiver/Family Advocacy and Support Services requires a BA with 2 years of experience or a MA with 1 year of experience. Community Habilitation requires a High School Diploma with experience. “Experience” relates to working directly with children and families.

The Seven Seas Group form a dedicated team of recruitment professionals with nearly 20 years of experience in the cruising industry. We are currently seeking motivated, energetic and flexible candidates to work onboard leading cruise liners like Royal Caribbean and Norwegian Cruiselines. If you possess excellent communication, great customer service skills and have some experience in the related field then please apply with your up to date resume, a recent photo and a short motivation letter. Job Description Participates in embarkation procedures by disseminating information regarding the Adventure Ocean Program, Youth Evacuation Plan, and directing and escorting guests to staterooms. Determines the activities to initiate based on the ages and the needs of the children assigned to participate in the scheduled activity. Organizes and leads a variety of established age appropriate activities (children aged 3-17) Maintains discipline within assigned group to ensure safety precautions are followed. Qualifications Bachelor's degree from an accredited university or college or the international equivalent. Three to five years experience working with large groups of youths ages 6 months -17 years. Experience working in school sponsored youth groups, YMCA, camps or similar positions preferred. Additional Information All your information will be kept confidential according to EEO guidelines.

✨Join a group of passionate advocates on our mission to improve the lives of youth! Rite of Passage Team is hiring for a Coach Counselor/Youth Care Worker at South Florida Youth Academy in Miami, Florida. ✨ Located in vibrant Miami, our office is at the heart of one of the most dynamic cities in the U.S. Known for its diverse culture, growing tech and business scene, and year-round sunshine, Miami offers an inspiring backdrop to grow your career Pay: Starting at $19 per hour. Schedule includes 4 hours of guaranteed overtime each pay period. Perks & Benefits: Medical, Dental, Vision and company paid Life Insurance within 90 days, and 401k match of up to 6% after 1 year of employment, Paid Time Off that can be used as soon as it accrues and more! ROP-benefits-and-perks-2 What you will do: As a Youth Care Worker - Days , you will provide 24-hour security and supervision to always ensure the safety of our Youth. You will monitor and document behaviors, monitor and join the Youth during Sports and Recreation time and assist and mentor the youth while they learn and develop within the program. To be considered you should: Possess a High School Diploma or GED, have one-year experience working with at-risk youth in a direct care position OR 60 hours of college education and possess a Driver's License. Schedule: Our Youth Care Workers- Days works . Apply today and Make a Difference in the Lives of Youth! After 40 years of improving the lives of youth, we are looking for passionate advocates to continue the legacy of helping young people become successful adults. As a Youth Care Worker - Days , you will have the unique opportunity to create a positive, safe and supportive environment for the youth we serve while building a career rich in growth opportunities and self-fulfillment. Follow us on Social! Instagram / Facebook / Linkedin / Tik Tok / YouTube

Job DescriptionDescription: Rise Health Services is seeking a compassionate, detail-oriented Health Advocate. This role is ideal for someone who excels in member engagement, enjoys helping others navigate their healthcare needs, and thrives in a fast-paced outreach environment. As a Health Advocate at Rise Health Services, you will serve as a key point of contact for our members - particularly those under value-based care or care-management programs. Your role is to engage members via inbound and outbound calls to help coordinate preventive care, routine screenings, medication adherence, appointments, and overall health maintenance. Through effective communication, guidance, and follow-up, you will help improve health outcomes, close care gaps, and support the organization's quality and payer performance goals. Key Responsibilities: Member Outreach & Engagement Make outbound calls to members to schedule preventive care (screenings, wellness visits, immunizations), follow-up appointments, and medication refills. Handle inbound calls from members seeking assistance, guidance, or support regarding their benefits, coverage, or care coordination. Educate members about their health benefits, preventive care recommendations, and available resources. Care Gap Closure & Quality Support Assist members in closing care gaps tied to quality and value-based metrics (e.g., preventive screenings, chronic-care management, immunizations). Track and follow up on member care plans, ensuring services are scheduled and completed. Document all member interactions, outcomes, follow-up needs, and care coordination steps accurately in the system. Coordination with Providers & Internal Teams Communicate with providers' offices, clinics, pharmacies, or other partners to facilitate appointments, referrals, or service access as needed. Escalate complex issues to clinical or care-management teams when additional intervention or support is required. Member Advocacy & Support Help overcome barriers to care - logistical, behavioral, educational, or coverage-related. Offer empathetic, member-centered support; build trust and rapport while ensuring professionalism. Reporting & Metrics Tracking Maintain call logs, outreach records, outcomes, and relevant data within CRM/EHR or care-management systems. Assist in producing reports or dashboards tracking outreach results, care-gap closure rates, preventive care compliance, and quality-related metrics. Support periodic audit or quality reporting requirements as needed. Compliance & Confidentiality Handle protected health information (PHI) in compliance with HIPAA and organizational privacy policies. Follow company guidelines for documentation, data security, and member privacy. Requirements: Preferred Qualifications & Skills High school diploma or GED required; Associate's or Bachelor's degree in Healthcare Administration, Public Health, Social Work, or related field preferred. 1-3 years (or more) experience in call center, member services, care coordination, or related healthcare outreach roles - ideally within value-based care or managed care environments. Excellent verbal and written communication skills; strong active listening and customer service orientation. High proficiency in computer use - comfortable with EHR/CRM systems, web-based applications, telephony systems, and data entry. Empathy, professionalism, patience, and ability to work sensitively with potentially vulnerable or elderly populations. Strong organizational skills, reliability, and the ability to manage multiple tasks and follow-ups. Ability to work from a remote workspace: stable wired internet, quiet and private work area, reliable phone/ headset setup (if remote). Work Environment & Expectations Remote-friendly position (subject to verification of internet/telecom requirements and workspace suitability). Fast-paced, target-driven environment with outreach and follow-up metrics. Work may include outreach primarily during business hours; schedule may include flexible shifts or periodic overtime depending on program needs and member availability. Regular monitoring of quality and performance metrics, with expectations for documentation accuracy and member satisfaction. Why Join Rise Health Services Opportunity to make a meaningful difference by helping members access necessary care, close care gaps, and improve health outcomes Work in a value-based care environment, supporting quality metrics and population health initiatives Remote-eligible role offering flexibility Chance to grow within a dynamic healthcare services company as care coordination and value-based care continue to expand Compensation & Benefits Competitive Pay Medical, dental, life and vision insurance. Paid time off (PTO), holidays, and flexible scheduling options.

Working Title: FAMILY SUPPORT WORKER OPS - 60934113 Pay Plan: Temp 60934113 Salary: $16.71 Hourly Total Compensation Estimator Tool FAMILY SUPPORT WORKER This position is responsible for performing a variety of complex duties in Child Protective Investigations; including, but not limited to the completion of technical clerical paperwork associated with child abuse investigations from intake through case closure. * Serves as assistant to the Child Protective Investigators. This involves varied assignments including data collection, evaluation of information, report development, tracking of assignments and other related duties with minimal instruction. * Receives Florida Safe Families Network (FSFN) intakes through assignment and performs the preliminary workup for investigations. Researches records and documents to include, but not limited to: vital statistics, criminal history checks, CCIS checks, prior reports, person merge, diligent search, etc. Summarizes all records located and inputs information in FSFN case/investigation record. Reassigns case to primary investigator. * Assists with transportation needs in Child Protective Investigations, including picking up medical or other records, transporting children to placements, court, Child Protection Team (CPT) appointments, various other interviews, exams, and medical appointments. Assists with various client interactions such as scheduling; serving petitions; administering drug tests; supervising children in the office; supervising parental visitations; etc. Assesses client needs in a timely maker as specified by operational procedure. * Serves as backup to Records Technicians and Staff Assistant. * Manages phone calls as office reception, professionally and courteously. * Prepares various correspondence and/or documents such as placement consideration letter, shelter packets, IV-E packets, etc. Maintains placement database, researches placement options, and/or performs fingerprinting. * Completes written referrals for identified services. Completes all records requests by obtaining copies of police reports, psychological evaluations, and other documents in accordance with operational policy. * Maintains timely, accurate backups and updates of logs (e.g., vehicle logs; CAMS; etc.). Maintains a tracking system of records requests and rescreens to ensure they are completed in a timely manner. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Department: Holtz Women's and Children - Child Life - PICU Shift Details: Full-Time, Day, 8am-4:30PM Why Jackson: Holtz Children's Hospital at the University of Miami/Jackson Memorial Medical Center is one of the largest pediatric hospitals in the southeast United States, where UHealth - University of Miami Health System physicians treat children from throughout Florida and the Caribbean. Holtz Children's is known worldwide for its care of critically ill newborns in its neonatal intensive care unit, which is one of the largest in the United States and boasts some of the best medical outcomes. In collaboration with the Miami Transplant Institute, Holtz Children's is one of only three centers in the country that specializes in pediatric multi-organ transplants. It is home to one of only three state-accredited comprehensive children's kidney failure centers and one of the largest pediatric kidney transplant programs in the world. The Children's Heart Center at Holtz Children's is the only comprehensive children's heart program in South Florida. In partnership with the University of Miami, Holtz Children's also trains the most pediatric physicians of any medical center in the southeastern United States. Summary * The Child Life Specialist provides psychosocial and developmentally based assessment, interventions, and support to pediatric patients and families with the primary goals of increasing patient and family education / understanding, decreasing anxiety, and maintaining the integrity of the child and family. * Plans and provides emotionally and developmentally appropriate experiences to encourage continued cognitive and emotional growth during various health care experiences. * lans and provides developmentally appropriate preparation for medical / surgical procedures, facilitation of coping strategies, and empowerment of family members to support the patient. Enhances the quality of pediatric patient care through participation, documentation, and communication with other members of the health care team. * Teaches, supervises, and evaluates the work of volunteers and child life student interns. * Serves as a resource and an advocate on child development, family-centered care, multicultural awareness, and the impact of various health care experiences on pediatric patients and families. Responsibilities * Exchanges significant information with members of the health care team (e.g. daily report, interdisciplinary meetings). * Provides age-specific orientation to the child and family to health care experiences and personnel and to the setting(s) where health care will occur. * Develops supportive therapeutic relationships with pediatric patients and families that reinforce trust and maintain appropriate professional boundaries. * Provides consultation to the health care team regarding the ongoing developmental status and unique needs of children and families to promote effective adaptation to treatment and/or potentially stressful events and circumstances; makes referral recommendations. * Provides opportunities for and facilitates a variety of play, activities, and other interactions which promote self-healing, self-expression, understanding and mastery. * Demonstrates awareness of social, emotional, developmental, educational, and cultural needs of pediatric patients and families. Varies group activity center environment and programs to provide ongoing patient / family enrichment and support. * Provides developmental screening and assessment based on formal and informal techniques; completes child life assessment, plan and follow-up per child life program policy. Consistently incorporates relevant theoretical concepts (e.g. separation issues, behavioral management, developmental milestones) into pediatric patient assessment and planning. Develops individual treatment plans for child life referrals based on an assessment of the child's development, temperament, coping style, culture, spirituality, potential stressors, family needs, and available social supports. * Plans and initiates follow-up actions to achieve identified goals for patient interventions and program development. Keeps daily records of patient participation in child life activities and/or interventions. * Provides developmentally appropriate psychological preparation for potentially stressful experiences. * Provides emotional support during identified stress points, and utilizes stress reduction techniques to facilitate adaptive coping of the child and family. Provides written documentation of child life clinical interventions per child life program and/or Pediatric Surgical area policy. * Accurately interprets and utilizes medical information; seeks clarification of diagnosis or treatment options when necessary. * Promotes and participates in a collaborative approach to services with patients, families and the health care team. * Utilizes therapeutic play techniques (including health care play) as a diagnostic and treatment tool. * Provides or cooperates with programs which assure continuity in the child's normal life experience (e.g. school programs, personal and holiday celebrations). * Provides specific interventions to enhance and normalize the hospital environment for pediatric patients and families. * Provides family-centered care which supports family bonds, utilizes family strengths in the care of the child, and provides support and counseling to family members with respect to their own stress and needs. * Provides information and resources (to families and professionals) regarding child development and psychosocial care. * Provides information and resources to pediatric patients and families regarding prevention, health maintenance, and lifestyle issues related to their health care needs. * Uses technology to develop resources which facilitate patient education and/or adaptation to the health care environment (I.e. activity schedules, behavior plans, therapeutic scrapbooks). * Provides follow-up care with children and families, where necessary and appropriate. * Provides sensitive palliative care to pediatric patients, families and siblings when indicated. * Provides supportive bereavement / grief support interventions to families when indicated. Orients Foster Grandparents and volunteers to the needs of hospitalized children and the purpose of the child life program, makes patient assignments and provides daily reinforcement of therapeutic techniques to same. * Participates in the orientation and training of new child life staff as indicated. * Provides interdisciplinary in-service and student teaching on the role of the child life program, child development, and the impact of illness, injury and hospitalization on pediatric patients and families. * Supervises and evaluates the performance of Foster Grandparents and volunteers based on established expectations and the goals of the child life program; forwards results for Volunteer Resources file. * Orients child life student interns to child life services and assignments during rotation on primary unit(s) of responsibility. * Supervises and evaluates the performance of student interns based on established expectations and the goals of the child life student internship program; provides ongoing feedback and forwards results to child life internship coordinator. * Establishes and maintains contact with community groups and individuals and coordinates their visits in the pediatric area to foster enriching experiences and positive hospital-community relations. Communicates effectively and expresses ideas clearly; actively listens and follows appropriate channels of communication. * Represents child life issues/concerns/philosophy to interested groups or individuals (e.g. in-services, public relations work) and provides child health care education. * Maintains administrative documentation per child life program policy and provides a written report of monthly activities to the child life coordinator. Maintains appropriate balance of direct, indirect and non-direct services (per productivity statistics). Insures proper maintenance, safety and organization of activity areas and materials, assists in the selection of program materials and monitors their utilization on the unit. Maintains compliance with budget allocations in purchasing of program supplies. * Attends and participates in child life and/or Pediatric Surgical team staff meetings and program development. * Demonstrates flexibility and adaptability in response to changes in child life program needs or priorities; Adjusts personal schedule to accommodate child life program needs when necessary. Keeps informed of current professional literature, shares information with other staff members and actively participates in associations whose concerns are related to the activities of the child life program. * Adheres to the Child Life Council Code of Ethics. * SURGICAL Reviews JHS system data sources (I.e. Pre-Op Testing Schedule, OR Schedule) to set daily priorities for clinical interventions. * SURGICAL Provides initial patient/family assessment and exchange of significant information with members of the Pediatric Ambulatory and/or Pediatric Surgical team(s). SURGICAL Provides age-specific orientation to the child and family regarding the Ambulatory / Surgical experience and personnel, and to the setting(s) where surgical care (I.e. holding area, OR, PARU) will occur. * SURGICAL Prioritizes the psychosocial/medical acuity of pediatric patients/ families to determine appropriate child life services interventions. * SURGICAL Enhances Pediatric surgical area environment(s), programs and resources to provide ongoing patient / family stimulation, enrichment and support. SURGICAL Acknowledges special situations (e.g. a child's birthday, holidays) during the pediatric surgical experience to reinforce continuity in the child's normal life experience. SURGICAL Initiates specific actions to enhance and normalize the Pediatric Surgical area environment(s) and treatment areas for pediatric patients and families. SURGICAL Uses technology to identify and/or develop resources which facilitate patient education and/or adaptation to the Pediatric Surgical care experience (e.g. disease-specific and/or surgical preparation information). SURGICAL Initiates follow-up communication with inpatient child life staff regarding specific patient / family issues or support needs, when indicated. SURGICAL Orients child life student interns to Pediatric Surgical child life services and oversees student assignments during a student's rotation in the Pediatric Surgical area(s). SURGICAL Insures proper maintenance, safety and organization of Pediatric Surgical treatment areas and activity resources, assists in the selection of program materials and monitors their utilization in treatment areas. Performs other related duties as assigned. Recognizes patient's level of psychosocial development and modifies approaches according to patient's chronological and developmental age. Modifies interview techniques to identify psychosocial needs common to all age, growth and developmental stages. * Completes initial assessments within three (3) days of admission and reassesses daily. Establishes priorities and evaluates patient care utilizing data from patient care record and observation. * Plans four week work schedule when requested by Program Director. Completes QA/QI activities as requested by Program Director. * Reviews and evaluates the care plan and updates the patient's progress toward resolution of problems every shift. Provides individualized instruction to patient and/or significant others regarding the plan of care on an ongoing basis with written documentation of patient's and/or significant other's ability to verbalize understanding of information. * Reports pertinent changes in patient's status to appropriate treatment team members within thirty minutes. * Utilizes effective de-escalation measures as alternatives to seclusion/restraint. * Participates in the collection and documentation of patient information, including physiological, psychological, and socioeconomic needs and communicates findings according to policy. Completes documentation of interventions including patient status, response to treatment, unusual events, and planned interventions. Enters signature, time, date, and credentials legibly on all charting. * Orients new personnel and serves as preceptor as delegated by the Program Director. * Explains all procedures and treatments to patients and/or significant other at each occurrence. * Observes legal rights of mental health patients, demonstrating knowledge of patient's rights as described in the Baker Act. * Recognizes signs/symptoms of child/adult/elderly abuse and reports findings to appropriate agency, in accordance with policies and procedures. * Participates in patient community meetings and regularly conducts Medication Groups. * Plans, implements and coordinates activity therapy treatment sessions for both individual and group sessions daily. * Plans and coordinates special holiday events and activities. * Performs other related duties as required. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Experience * Generally requires 3 to 5 years of related experience. * In-patient/ Pediatric ICU experience highly preferred. Education Bachelor's degree in related field is required Credentials * Valid license or certification is required as needed, based on the job or specialty. * American Heart Association Basic Life Support (BLS)and any additional applicable life support certification for Healthcare Providers is required upon hirewith at least 6 months validityand maintenance at JHS for the duration of employment. Unit Specific Credential FL-BLS Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.