Advocate jobs in New Bedford, MA - 3,355 jobs

Harbor Area Healthy Families Massachusetts Home Visitor Spanish Speaking highly preferred. Believing in proper work/life balance, Bridges Homeward operates on a 33.5 hour (4 1/2 day) work week!! PURPOSE & SCOPE: The Home Visitor of Healthy Families-Massachusetts (HFM) is a member of the Bridges Homeward Team who utilizes a strengths-based, skill-building framework of service. Healthy Families Massachusetts includes the whole family in service delivery, engaging fathers, mothers, babies, and extended family members. 'Extended family' is defined by the participant and may include significant support systems such as those individuals the family has identified as their kinship network. Through attuned interactions, Healthy Families Massachusetts home visitors encourage participants at their own pace to develop the knowledge, skills, and support networks that will enable them to be strong, resilient parents with access to the resources needed to successfully manage their lives and be the best advocates for themselves and their children. The Healthy Families Program's goals are to: Prevent child abuse and neglect by supporting positive, effective parenting skills Achieve optimal health, growth, and development in infancy and early childhood Promote increased educational attainment, job, and life skills Reduce unintended repeat teen pregnancies Promote optimal parental health and wellness DUTIES AND RESPONSIBILITIES: The Healthy Families Massachusetts Home Visitor: Provides parenting education and support in-home and in group settings Helps to Reduce violent, impulsive, and risky behaviors among adolescent parents Promotes safe and healthy homes Improves family self-sufficiency while helping the most vulnerable families Utilizes the Protective Factors Framework to provide in home services in order to support families in increasing resiliencies, resources, knowledge, skills, and support systems Organizes and manages a caseload of families and children referred to Healthy Families Massachusetts Collaborates with parents, children, community resources, and HFM staff in developing plans, specifying resources and services needed, making referrals, and monitoring service provision Maintains regular contact with collaborating partners Provides conflict resolution and mediation for families Monitors safety of children in the home Maintains complete, detailed, and accurate records Helps support or present information alone or with other team members at parenting workshops Duties and responsibilities are carried out in conformance with relevant Competences (attached). REQUIRED EDUCATION & EXPERIENCE: Highschool Diploma Minimum of one year of experience providing case management and/or counseling services to children, adolescents, and families; preference given to those with experience working with pregnant or parenting teens or young adults Lived parenting experience preferred Bilingual required; we are seeking candidates that speak English and at least one of the following languages: Spanish, Portuguese, and Haitian Creole. An ability to establish trusting relationships with program participants Experience and humility to work with the culturally diverse families in our catchment area and demonstrated acceptance of individual differences. Knowledge of infant and child development Willing to engage in building reflective capacity Infant mental health endorsement preferred Other requirements: Valid drivers license and car CORI/SORI/Finger printing required

Provides role as patient advocate through his/ /her own role modeling of standards of performance and by communicating and meeting patients needs for service. Assists registered nurses in direct care of patients, specifically patients activities of daily living. Insures a safe and therapeutic environment on the unit through observation monitoring, interacting and providing/assisting in groups Requirements: Bachelors degree in any of the social sciences preferred and/or comparable behavioral health experience may be substituted for the degree requirement. Experience in working with mentally ill and/or developmentally delayed clients. Candidate must have excellent written skills. Excellent communication skills. Schedule: 11a-7:30p 20/40 Part Time Every Other Weekend This is an Adult Inpatient Detox/Addiction Unit Care New England Health System (CNE) and its member institutions: Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center are trusted organizations fueling the latest advances in medical research, attracting the nations top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

A leading cybersecurity firm is hiring a Legal Counsel to provide commercial legal support and negotiate various agreements. This hybrid role, based in Boston, requires a strong understanding of SaaS and technology contracts along with cross-functional collaboration skills. The ideal candidate has at least 2 years of related experience, is admitted to the Massachusetts bar, and can effectively communicate complex legal advice to non-legal teams. Competitive compensation and opportunities for professional development are offered. #J-18808-Ljbffr

HHMI is focused on supporting and moving science forward in a variety of different ways ranging from conducting basic biomedical research, empowering educators, inspiring students, developing the next generation of scientists - even stretching into film and media production. Our Headquarters is in the greater Washington, DC metro area and is home to over 300 employees with expertise in investments, communications, digital production, biomedical sciences, and everything in between. The work housed here supports and augments the groundbreaking research conducted in HHMI labs across the nation. As HHMI scientists continue to push boundaries in laboratories and classrooms, you can be sure that your contributions while working here are making a difference. Summary HHMI is seeking a Contracts Counsel for its Office of the General Counsel (OGC) to help support HHMI's programs and operations by providing informed, practical, creative, and timely legal counsel in the review and negotiation of research‑related agreements. As a member of the dynamic team in HHMI's OGC, you will be directly involved in HHMI's mission of advancing biomedical research for the benefit of humanity. The person in this role will review and negotiate contracts relating to the conduct of research in HHMI laboratories. These contracts include agreements covering the transfer of reagents and other materials into and from HHMI laboratories (inbound and outgoing Materials Transfer Agreements or MTAs and MTOs). In addition, the Contracts Counsel ensures that inter‑institutional agreements (IIAs) and licenses entered into by third‑party research institutions that relate to technology developed in HHMI laboratories are consistent with HHMI's policies and interests. The Contracts Counsel will work closely with other OGC staff, HHMI scientific management, HHMI laboratory heads and staff, and research institution staff to efficiently resolve issues relating to MTAs, MTOs, IIAs, and licenses. This position reports to the Deputy General Counsel and works under the general supervision of the Deputy General Counsel and one Senior Contracts Counsel. We will consider either remote or hybrid working arrangements, given the candidate's preference. What we offer Meaningful Impact: the opportunity to provide informed and practical legal counsel on research‑related agreements that directly support HHMI's mission and people. Focused and Collaborative In‑House Practice: a dynamic in‑house role centered on negotiating and advising on materials transfer agreements, inter‑institutional agreements, and licenses, with close collaboration alongside HHMI scientists, leadership, and colleagues across OGC. Professional Growth: support for continuing legal education and professional development, with opportunities to deepen expertise. Competitive Total Rewards Package: comprehensive healthcare, generous retirement contributions, paid leave, and additional programs that support well‑being and professional development. What you will do Provide informed, practical, creative, and timely advice and counsel to HHMI departments and staff in support of HHMI's mission, strategic priorities, programmatic objectives, and operational goals while balancing organizational risks. Maintain a thorough understanding of HHMI's policies and be able to apply them in several contexts, i.e., MTAs, MTOs and licenses. Perform MTA Review: efficiently handle MTAs for laboratories at assigned research sites to ensure timely review and negotiation and, if MTA terms are acceptable, processing through execution. This includes: Review and negotiate MTAs with providers and research institutions; Advise HHMI laboratory heads and laboratory staff regarding legal obligations under MTAs; Educate laboratory heads, laboratory staff, research institutions staff, and others involved in the MTA process on HHMI policies as they relate to MTAs; Work collaboratively in the MTLR group to resolve legal and practical issues arising in MTA negotiation and processing. Perform MTO Review: review and edit MTOs and advise assigned institutions as needed on questions relating to MTOs, such as MTO terms acceptable to HHMI. Perform IIA and License Review: provide timely comments to assigned research institutions on IIAs, options, and licenses, consistent with HHMI policies. Consult and coordinate with others in OGC and at HHMI, including Senior Director‑Scientific Officers and Senior Director‑Scientific Program Officers, as appropriate, on MTA, MTO, and license issues. Update and maintain electronic databases associated with MTAs, MTOs, and licenses in a timely manner. Assist the MTLR group and other OGC staff in suggesting, evaluating, documenting, and implementing improvements to HHMI procedures and practices for handling MTAs, MTOs, and licenses. Maintain a current knowledge of legal issues and current practices in the scientific community relevant to MTAs, MTOs, and licenses, including through participation in continuing legal education and membership in appropriate bar and professional associations. As opportunities arise, support efforts of HHMI laboratories and the broader scientific community to promote the availability of reagents and other research materials. What you bring Juris Doctor (J.D.) degree. Active membership in good standing with an established bar required. A minimum of three years of experience as an attorney in private practice or in a corporate, nonprofit, or government legal department. At least two years of experience drafting and negotiating contracts. Experience drafting and negotiating contracts relating to life sciences research and/or intellectual property is a plus. Strong analytical, problem‑solving, judgment, and decision‑making skills, with the ability to manage multiple priorities effectively. Excellent written and verbal communication skills, with the ability to communicate effectively with scientists, senior management, colleagues, and outside counsel. Interest in learning new subject matter, developing proficiency with legal and information systems, and supporting the work of HHMI scientists and grantees. Application Instructions To apply, please submit a resume and a brief, one‑page cover letter stating how your qualifications and experience match the requirements, and how your experience will support HHMI in its mission. Physical Requirements Remaining in a normal seated or standing position for extended periods of time; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about workspace. The position requires mobility, including the ability to move materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word “may,” the Essential Duties and Responsibilities described above are “essential functions” of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits Our employees are compensated from a total rewards perspective in many ways for their contributions to our mission, including competitive pay, exceptional health benefits, retirement plans, time off, and a range of recognition and wellness programs. Visit our Benefits at HHMI site to learn more. Compensation Range: $119,038.08 (minimum) - $148,797.60 (midpoint) - $193,436.88 (maximum). Pay Type: Annual HHMI's salary structure is developed based on relevant job market data. HHMI considers a candidate's education, previous experiences, knowledge, skills and abilities, as well as internal consistency when making job offers. Typically, a new hire for this position in this location is compensated between the minimum and the midpoint of the salary range. HHMI is an Equal Opportunity Employer #J-18808-Ljbffr

Title: Residential Counselor - MAP Pay Range: $18 - $21.75 Schedule: Friday, Saturday, Sunday 11pm-9am (30 hr. blended shift, 6am-9am are awake hrs) FLSA: Non Exempt Who We Are: Founded in Brockton, MA in 1975, BAMSI is a 501(c)3 nonprofit organization "bringing people and services together." Over the years, we have become one of the most trusted organizations working with children, families, individuals, and seniors to enrich their lives. At its core, BAMSI is about building connections with people and services. Each year, our organization impacts the lives of more than 50,000 individuals. BAMSI's mission is to meet each person where they are so they can learn, grow, and thrive. BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Accessibility; to creating a holistic system of care; and to abolishing the stigmas surrounding mental illness, disability, and addiction. What We Offer: Time Off - 4 weeks combined vacation, personal and cultural holiday 12 paid holidays 2 weeks Sick Time Highly Specialized Paid Trainings including opportunity to earn CEUs HSA and Competitive Benefit Package 403B plan with discretionary match Wellness Activities Employee Assistance Program Career Development Opportunities Why BAMSI? Purpose-Driven Work: Make a direct impact on residents' growth and independence. Training & Development: Gain skills in mental health support, MAP certification, and more. Collaborative Culture: Join a team dedicated to dignity, respect, and evidence-based practices. What You'll Do: Provide rehabilitative support to adults in Group Living Environments (GLE), fostering skills for daily living and community integration. Key responsibilities include: Teach ADLs (cooking, budgeting, medication management) and socialization skills. Implement Treatment Plans and behavioral interventions under clinician guidance. Administer/supervise medications per MAP guidelines and document care. Transport residents to appointments and community activities. Advocate for residents' needs and model healthy coping strategies. Maintain a safe, clean home environment and complete timely documentation. What You Bring: High school diploma/GED; mental health experience preferred. Valid driver's license and ability to assist with mobility (bending, standing, etc.). Strong communication skills (English) and basic computer proficiency. Compassion, patience, and a commitment to trauma-informed care. Bonus: Lived experience or multilingual abilities (e.g., Spanish, Portuguese). Friday, Saturday, Sunday 11pm-9am 30 hrs

Job Summary: Provides role as patient advocate through his/ /her own role modeling of standards of performance and by communicating and meeting patients' needs for service. Assists registered nurses in direct care of patients, specifically patients' activities of daily living. Insures a safe and therapeutic environment on the unit through observation monitoring, interacting and providing/assisting in groups Specifications: Bachelor's degree in any of the social sciences preferred and/or comparable behavioral health experience may be substituted for the degree requirement. Experience in working with mentally ill and/or developmentally delayed clients. Candidate must have excellent written skills. Excellent communication skills. Schedule: 20/40 Part Time Evenings - Every Other Weekend Delmonico 4 is an Adult Inpatient General Treatment Unit Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

Community hospital part of a system looking to add on Case Manager! Sign On Bonus! Days Onsite 8-5! Qualifications: License or Certification. Must be qualified to independently complete an assessment within the scope of practice of his/her discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling). If licensure is required for one's discipline within the state, individual must hold an active license. Must meet eligibility requirements for CCM or ACM™ certification upon entry into this position OR within two years of entry into the position. CCM or ACM™ certification required OR must be obtained within two years of being placed in the Case Manager II position. Minimum Qualifications: For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN preferred. A diploma is acceptable only in those states whose minimum requirement for licensure or certification is a diploma rather than an Associate Degree. For all other eligible licensed or certified health care professionals, must possess a minimum of a bachelor's degree and graduate degree is preferred.

Join the Sleep Fitness Movement At Eight Sleep, we're on a mission to fuel human potential through optimal sleep. As the world's first sleep fitness company, we're redefining what it means to be well-rested and building the most advanced hardware, software, and AI technology to make it possible. Our products power peak mental, physical, and emotional performance by transforming every night of sleep into a personalized, data-driven recovery experience. We are trusted by high performers, professional athletes, and health-conscious consumers in over 30 countries worldwide. Recognized as one of Fast Company's Most Innovative Companies in 2019, 2022, and 2023, and twice named to TIME's “Best Inventions of the Year.” We operate like a high-performance team: fast, focused, and motivated by impact. We don't just ship; we iterate, refine, and obsess over the details that help our members sleep better and wake up stronger. Every role at Eight Sleep is a chance to create cutting-edge technology, collaborate with world-class talent, and help shape a future where sleep isn't passive - it's a powerful tool for living better. If you're tired of the ordinary and driven to build at the edge of what's possible, this is your moment. Join us and lead the movement that's transforming how the world sleeps and what we're all capable of when we wake up. High Standards. No Apologies We operate with intensity because our mission demands it. At Eight Sleep, we bring the same mindset as the world's top performers: focused, relentless, and always pushing to be in the top 1% of our craft. Think Kobe Bryant's mamba mentality, applied to bold ideas, next-gen tech, and flawless execution. This isn't a 9-to-5. We're a team that puts in the extra effort, not because it's required, but because we care about the impact of our work. We're here to build fast, push limits, and deliver without compromise. If you thrive under pressure and want to do the most meaningful work of your career, you'll feel right at home. If you're looking for something easier - this isn't it. The Role We are looking for a passionate, aggressive, and skilled IP lawyer to serve as Lead Counsel, IP. Reporting to our CFO, this is a highly critical role and will own IP efforts on a global scale across Eight Sleep's suite of hardware, software, and other products. You will partner closely with the CEO, CFO, and heads of R&D and Operations to develop a proactive global IP strategy across our product portfolio. You will be responsible for harvesting new IP, submitting new filings, and responding to office actions. In addition, you will be the main point of contact with external legal counsel and will manage the IP budget. Location NY, SF, Boston, or remote. What You'll Be Doing Develop and execute Eight Sleep's global IP strategy across patents, trademarks, copyrights, and trade secrets. Manage the preparation, filing, and prosecution of patent and trademark applications, leveraging external counsel where appropriate. Conduct FTO, prior art, and clearance analyses to support product development and commercialization. Oversee IP due diligence for strategic partnerships and other business transactions. Provide practical, business-oriented legal advice on IP matters, including risk assessment and enforcement strategy. Support global brand protection, including domain management and enforcement against infringement or counterfeiting. Oversee broader legal issues including employment law, commercial partnerships and vendor agreements. Champion a culture of continuous improvement, automation, and operational excellence within the function. What We're Looking For J.D. degree Active membership in at least one US state bar and eligibility to obtain registered in‑house counsel status (if required by the State Bar in the assigned work location) 5-10 years of legal experience as a practicing attorney, including at least 2-4 years at a tier I law firm Strong experience with patent prosecution, portfolio management, and global IP strategy in the technology sector, preferable with some consumer hardware experience. > Experience with commercial agreements and partnerships Excellent communication and demonstrated ability to operate proactively, collaborate, and build cross‑functional relationships with legal and business partners Experience managing outside counsel and coordinating global IP protection strategies. A hands‑on, self‑starter mentality with the ability to operate independently, identify opportunities, and drive initiatives forward with minimal direction. Compensation Competitive total compensation package including company equity Salary range: $275k - $325k plus equity, depending on experience, location, and qualifications. Why join Eight Sleep?Innovation in a culture of excellence Join us in a workplace where innovation isn't just encouraged - it's a standard. Our flagship product, the Pod, is a testament to our culture of excellence, beloved by hundreds of thousands of customers worldwide. At Eight Sleep, you will be part of a team that continuously pushes the boundaries of technology in sleep fitness. Immediate responsibility and accelerated career growth From your first day, you'll take on substantial responsibilities that have a direct impact on our core business and product success. We are a small team that empowers you to own your projects and see the tangible effects of your efforts, enhancing both your professional growth and our company's trajectory. Your path will be challenging but rewarding, perfect for those who thrive in fast‑paced environments aiming for high standards. Collaboration with exceptional talent Work alongside other bright minds like you: at Eight Sleep exceptional intelligence and a passion for breakthroughs are the norms. Our team members are not only experts in their fields but also avid innovators who thrive in our dynamic, fast‑paced environment. Equitable compensation and continuous equity investment We extend equity participation to every full‑time team member, recognizing and rewarding your direct contributions to our success. This includes periodic equity refreshments based on performance, ensuring that as Eight Sleep grows and succeeds, so do you - perfectly aligning your achievements with the broader triumphs of the company. Pay grows rapidly as you accumulate experience with Eight Sleep and translate it into concrete impact. Your own Pod - and other great benefits Every Eight Sleep employee receives the very product that defines our mission: a Pod of their own. If you join us you'll get your own Pod, along with other benefits. Learn more at eightsleep.com/careers At Eight Sleep we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our values by ensuring everyone feels they can flourish and grow. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. #J-18808-Ljbffr

About Us CBS Therapy is a New England based therapy company created by therapists for therapists. Unlike other therapy companies, CBS Therapy Directors are practicing therapists and are accessible to any staff member. They speak your language and share your challenges. CBS Therapy is interested in helping therapists find rewarding experiences that are tailor-made for their strengths, interests and schedules. Elementary Math Teacher CBS Therapy is currently seeking Math Teachers for a Full-Time school placement for the 2025-26 School Year! Our full time employees are eligible for fortune 500 benefits and PTO! We greatly appreciate the individuals that we work with and like to ensure that every CBS employee feels valued and supported at all times. Skills Passion and enthusiasm for teaching Effective classroom management Engaging instructional methods Strong organizational, planning, and communication skills Willingness to be collaborative and flexible, committed to self-improvement and holding self to the highest of expectations Passion and enthusiasm for subject matter, along with content mastery Qualified Candidates Must Have: Bachelor's degree or higher Valid (State) DOE Certificate Minimum of three (3) years satisfactory teaching experience grades K-5, 6-8 content area qualified, 9-12 content area qualified or as preferred Experience in data assessment protocols and statistical analysis Ability to provide professional growth and staff development opportunities Thorough knowledge of educational technology Strong interpersonal, communication and organizational skills; Ability to provide services to various school sites, as directed and assigned: availability of Available and able to attend mandatory training sessions Successful criminal history background clearance Proof of United States citizenship or legal resident alien status

Pay & Benefits: Annual salary: $70K-$80K Comprehensive health, dental, and vision insurance Life and accidental death (AD&D) insurance Employer-funded pension plan 403(b) retirement savings plan Generous paid time off, holidays, and bereavement leave CE allowance and professional development support The Opportunity: Whittier Street Health Center is seeking a full-time Child and Family Clinician (LCSW, LICSW, or LMHC) to join our Behavioral Health team with dedicated time supporting Maternal Wellness initiatives. In this role, you will provide trauma-informed mental health services to pregnant and parenting women and their families, helping promote emotional health, resilience, and stability during pregnancy, postpartum, and early parenting. This is a meaningful opportunity for a clinician passionate about perinatal mental health, family systems, and integrated care. Key Responsibilities: Conduct diagnostic assessments for pregnant and parenting women and families Provide individual, family, and group therapy using trauma-informed, evidence-based approaches Develop and implement treatment plans in collaboration with patients and medical providers Facilitate maternal wellness and parenting support groups Deliver interventions tailored to perinatal mental health and family adjustment Collaborate closely with OB/GYN, Pediatrics, and Behavioral Health teams Conduct intakes and respond to immediate referrals from medical providers Qualifications: Licensed clinician in Massachusetts (LCSW, LICSW, or LMHC) Master's degree in Social Work, Counseling, or related field Minimum of 2 years' experience providing mental health services to children, women, or families Experience in perinatal mental health, trauma-informed care, or maternal wellness strongly preferred Clinical internship and coursework in child, adolescent, and family therapy Strong knowledge of DSM-5 and evidence-based treatment protocols Ability to conduct thorough assessments and develop high-quality treatment plans Join Our Team! If you are a compassionate clinician dedicated to supporting women, children, and families, especially during the transformative perinatal period, we encourage you to apply. You'll work as part of a collaborative, multidisciplinary team committed to advancing mental health, family wellness, and health equity.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The focus of this position is to support patient and family rights and needs, assist in resolving concerns, highlight compliments of staff, and foster a welcoming environment. The role serves as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (grievances, complaints, assists, and compliments) in a compassionate and supportive manner. The Patient and Family Relations senior specialist serves as an internal clinical and operations resource for PFR, serving as a mentor and coach for specialists and representatives, performing chart reviews, clarifying medical terminology, and modeling best practices related to correspondence, family meetings, rounding, and interacting with clinical care teams. The senior specialist takes lead on cases escalated from staff and those referred by senior leaders. A significant portion of the role involves supporting care teams in managing challenging behaviors, up to and including care agreements and dismissal management. The senior specialist embodies the institution's commitment to optimizing the patient experience and cultivating a strong patient and family centered culture. This role reports to the AMC senior manager, Patient and Family Relations. Because this role in an active change management environment, the senior specialist will need to demonstrate maturity, flexibility, and open mindedness as the contours of this position will actively evolve over time. Principal Duties and Responsibilities: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. Serves as an internal clinical and operations resource for the rest of the team, performing chart reviews, clarifying medical terminology, and interacting with clinical care teams. Serves as a role model, mentor, and coach for recruiting, onboarding, training, evaluating, and integrating staff into PFR and PFR workflow. Performs chart reviews, clarifying medical terminology, and interacting with clinical care teams. Meets with patients and families in the ED, inpatient units, and the PFR office. Negotiates and mitigates expectations to promote satisfaction, ensure quality and safety, and minimize the risk of adversarial outcomes. Serves as a team lead for meetings with safety specialists, risk managers, and leadership. Serve as a team lead for Apology and Disclosure and other family meetings, and as a resource to care teams in managing challenging behaviors and patient dismissals. Conducts timely investigations and response to patient grievances, complaints, and concerns, including interviewing staff and reviewing medical records. Facilitates effective communication between patients, families, and staff to enhance patient and family-centered care and support mutual goals. Prepares formal correspondence and documentation, both patient-facing and internally, such as letters, emails, and reports, with efficiency and accuracy. Mediates and mitigates expectations to promote satisfaction, ensure quality and safety, and minimize risk of adversarial outcomes. Identifies patterns of service breakdowns and escalates to senior manager to share with Patient Experience measurement and improvement team. Supports patients and families in understanding patient rights and responsibilities, responds to patient complaints or concerns in accordance with DPH, CMS and The Joint Commission regulatory standards for patient complaints and grievances. Documents patient and staff concerns/requests in confidential department database. Rounds in high-volume clinical areas to obtain preemptive feedback from patients, visitors, and staff regarding AMC care experiences, when appropriate, and aligned with hospital safety policies. Diversity, Equity, and Inclusion (DEI) - Demonstrate a commitment to supporting MGB DEI initiatives, using the organizational tools and training provided to help identify and dismantle systemic racism within departmental processes, and all other forms of possible discrimination. Other duties as assigned. Qualifications Qualifications: Bachelor's degree in clinical field, social work, psychology, human services, or related field preferred. 5-8 years of clinical and/or operational experience in a hospital or health care setting, or 4 years of demonstrated high performance in a Patient and Family Relations specialist position. A combination of education and experience may be substituted for requirements. Skills/Abilities/Competencies: Strong understanding of health care operations with particular expertise in understanding and communicating clinical aspects of chart review and clinical conversations with care teams. Models succinct and comprehensive patient care report narratives so “the ask” and context are clear for the reader or listener. Ability to communicate, both verbally and in writing, clearly, compassionately, sensitively, and in a health literate way, with patients and their loved ones, physicians, colleagues, and all levels of the organization. Excellent interpersonal service skills with demonstrated qualities of compassion, respect, calm demeanor, and strong emotional self-regulation via phone and in person, while assisting a wide range of customers with varying needs. Flexible thinker, with the ability to advocate for patients and families, balancing the needs of the care team. Experience in managing multiple tasks and functions, in a fast-paced environment, prioritizing and meeting deadlines. High level of sensitivity to confidential information. Exhibits excellent organizational and collaboration skills. Excellent maturity and mediation skills in a diverse and multicultural environment. Ability to continuously respect and value diversity. Experience working with data and data tracking. Computer Skills: Proficient in Microsoft Word, Excel, and PowerPoint. Supervisory Responsibilities: No direct reports; indirectly provides leadership and guidance to colleagues with less experience. Fiscal Responsibility No direct budgetary responsibility. Demonstrates fiscal responsibility by effectively using Mass General Brigham resources. Working Conditions: The duties require daily use of computer, phone, printer and fax. The employee is frequently required to sit; talk, hear, use hands to finger; handle; or feel; reach with hands and arms, and is occasionally required to stand and walk. Duties require frequently lifting and/or moving up to 5 pounds and occasionally lifting or moving up to 20 pounds. Specific vision abilities required by the job include close and distance vision and depth perception. Possible local travel to Mass General Brigham sites. Additional Job Details (if applicable) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $69,596.80 - $101,202.40/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Description and Responsibilities Open Sky supports adults with developmental and intellectual challenges who are referred by the Department of Developmental Services. Our mission is to provide homes that are safe, nurturing, and address the individual's personal needs and preferences. Every individual in an Open Sky residential program is encouraged to play an active role in community life, whether it be by volunteering, taking classes, participating in group outings, or joining a health club. Our dedicated staff ensures that individuals have the necessary supports and skills to build a successful and satisfying life in the community while enabling individuals to lead meaningful and active lives. The Residential Counselor supports individuals diagnosed with a Developmental Disability live as independently as possible, while providing evidence-based treatment and care, within a group living environment. They provide guidance, support and perform various levels of activities of daily living. Through implementing procedures that ensure the health, safety, and well-being of individuals, counselors ensure individuals are living a healthy, productive, and independent life. Counselors are strong advocates for individuals served, believe in the power of community, and acknowledge the importance of community integration! Other Key Responsibilities: * Assist in developing individualized, person-centered treatment plans and play a lead role in the daily implementation plans. * Implement all procedures that ensure the health, safety, and well-being of individuals and general cleanliness and safety of the physical site. * Assist individuals to access and/or provide transportation. * Review and complete all required documentation. The organization recognizes skills, location, training and population served in certain programs by offering an additional hourly differential. Ask your recruiter if this position qualifies for an additional hourly differential! Qualifications * High School Diploma, GED or equivalent, required. * Valid Driver's License and acceptable driving record, required. * Reliability, willingness to learn, and being open to new opportunities. About Us At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: * Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities * Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) * We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. * Medical, Dental and Vision Insurance with Prescription Plan * 403b Retirement Plan with Employer Match * Life Insurance (100% Employer-Paid) * Eligible employer for the Public Student Loan Forgiveness Program * And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status. Base Rate USD $20.00/Hr. Responsibilities 2025-10442

Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements Tell us about a friend who might be interested in this job. All privacy rights will be protected. The Cape and Islands District Attorney's Office serves all of the people of the Cape and Islands with offices in Barnstable, Orleans, Falmouth, Edgartown and Nantucket. We are seeking a full-time Victim Witness Advocate to work Monday through Friday 8\:30am-4\:30pm. This is an in-person position and prior experience is preferred but not required. The Victim Witness Advocate coordinates with Assistant District Attorneys, investigators, support service providers, and criminal justice system personnel to ensure that victims receive the rights established in the Victim Bill of Rights. They determine and assess the necessary support needs of victims and serve as their main point of contact throughout the criminal justice process. Responsibilities Coordinate with Assistant District Attorneys, investigators, support service providers, and criminal justice system personnel to ensure that victims receive the rights established in the Victim Bill of Rights. Respond to victim/witness inquiries, assess needs, and determine necessary support resources. Provide crisis intervention and support service referrals to other state and community agencies, advocating on behalf of victims and providing information on investigation/prosecution updates, schedule changes, and substantive case information. Provide emotional support and information about the criminal court process in the event of a criminal prosecution and provide consistent updates to families. Provide written and verbal notification to victims and witnesses regarding arrests, arraignments, pre-trial conferences, motions, hearings, grand jury appearances, trials, defaults, dispositions, restitution hearings, sentencing, and appellate proceedings. Provide in-court support during hearings and trials, explaining to victims, witnesses, and family members the court process and their rights throughout that process. Maintain an assigned caseload. Build and maintain relationships with agencies and resources that support victims. Other related duties as assigned. Qualifications Bachelor's Degree in victim services, criminal justice system, or related social service field preferred. At least three years of related experience preferred. Experience in trauma, crisis intervention, case management, and safety planning preferred. Excellent attention to detail and organizational skills. Ability to handle sensitive and confidential information. Outstanding interpersonal skills and workplace etiquette. Ability to function well in a high-paced and at times stressful environment. Excellent verbal and written communication skills.

Victim Witness Advocates are primarily responsible for providing information, support, and advocacy services to victims, witnesses and their families throughout the criminal justice process. Responsibilities/Duties * Orient and explain to victims, witnesses, and family members the court process and their rights throughout that process * Court accompaniment for victims, witnesses and family members * Crisis intervention for victims, witnesses, and family members who are in need as a result of their victimization * Provide written and verbal notification to victims and witnesses regarding arrests, arraignments, pre-trial conferences, motions, hearings, grand jury appearances, trials, defaults, dispositions, restitution hearings, sentencing and appellate proceedings * Assess and evaluate victim needs and assist with referrals for appropriate services such as: shelter, mental health counseling, peer support groups, emergency financial assistance, protection, and relocation * Provide formal and informal education and training to criminal justice and community agencies regarding victim rights and victim witness services Qualifications * Bachelor's degree in related field and experience in social services or criminal justice * Outstanding interpersonal skills and workplace etiquette * Ability to work well in a high pressure environment with multiple deadlines while maintaining a high level of quality * A sincere interest in the public sector, the work of the NDAO, an overall understanding of the Criminal Justice System * The sensitive and confidential nature of our work requires strong personal character, integrity, judgment and maturity * A general knowledge of office practices and legal principles

Job DescriptionLocation: East Providence, RI 02914Date Posted: 12/30/2025Category: ResidentialEducation: None With over 35 years in business, the Delta-T Group has built a reputation for referring highly qualified professionals for rewarding short and long-term independent contract opportunities. Direct Support Shelter Advocates East Providence - Immediate Start! HOURLY RATE * $20/hr SUMMARY OF CLIENT'S DESCRIPTION OF THIS OPPORTUNITY * Provide care and support to homeless individuals and/or Families in homeless shelter. * Provide instruction and reinforce personal care/hygiene tasks, community living, communication, and socialization skills * Implement person-centered activities and goals that create and maintain a supportive environment * Maintain accurate and timely documentation including progress notes and reports that meet State and federal requirements CLIENT'S REQUIRED EXPERIENCE & EDUCATION * Minimum of one (1) year experience working with adults with homeless or mental health population in a health care setting * Must be self-motivated with a positive, energetic, and professional demeanor * Ability to maintain First Aid/CPR, and other certifications as required * Must possess a valid driver's license to transport Individuals as needed DTG ADVANTAGES * Establish a relationship with one of the largest referral agencies for behavioral-health * Weekly compensation * Flexible scheduling: choose opportunities that best fit your schedule; increase or decrease your schedule at your discretion. * Access to a broad array of client opportunities. COMPANY MISSION Delta-T Group's mission is to provide cost-effective, reliable referrals, and innovative referral solutions, for the social services, behavioral health, allied health and special education fields, for the betterment of independent behavioral health professionals seeking new opportunities and those needing care and support. ADDITIONAL INFORMATION Candidates replying to this role also usually have experience or interest in other roles including: Direct Support Professional, DSPs, Care Givers, Aides, Home Health Aide, Mental Health Technicians, MHTs, Behavior Health Technicians, BHTs, and Youth Care Workers. Title: Direct Support Shelter Advocates - Immediate Start! $20/hr Class: Direct Care Support Type: TEMPORARYRef. No.: 1275600-26BC: #DTG103 Company: Delta-T Group Massachusetts, Inc.Contract Contact: Contract Submit MAOffice Email: *********************** Office Phone: ************Office Address: 140 Gould Street, Suite 230, Needham, MA 024941 About Us: Each Delta-T Group office is separately incorporated. Delta-T Group is a referral service for self-employed independent contractors seeking behavioral healthcare education and social service supplemental marketplace opportunities. Delta-T cannot guarantee any number or duration of referrals or opportunities as a result of your registration. When and if opportunities become available, you may accept or decline such referrals at your sole discretion.

About the Agency: Health Imperatives is a non-profit community-based agency, predominantly serving families and individuals in Southeastern, MA. Our mission is to improve the health and wellbeing of low-income or vulnerable families and individuals in Southeastern, Massachusetts. We accomplish this mission by administering both health and violence intervention and prevention programs and services. JOB ANNOUNCEMENT JOB TITLE: Domestic Violence Shelter Advocate HOURS: Part-time - 16 hours per week (Saturday & Sunday, 3:30 pm-11:30 pm) LOCATION: Brockton SALARY: $18.58 DUTIES: Under the direct supervision of the Manager of the shelter, the advocate will provide overall support to shelter residents and will ensure the safety, security, and well being of residents and the maintenance and functioning of the building and operations of the shelter during their shift. Shifts will be determined as needed. Promote a clean, harmonious, and welcoming environment. Ensure that the basic needs of all residents are met during their stay, including but not limited to; food, clothing, bedding, and medical needs. Work closely with the case manager to communicate needs and to ensure seamless continuity of services. Document all interactions as required and expected, including but not limited to; special requests, incidents, and other concerns. Maintain safety and security precautions. Work closely with volunteers when they are assisting with residents and/or shelter activities. Work closely with the Assistant Director to identify and address all facility maintenance in a timely fashion. Respond to emergency requests and/or needs by residents. Oversee cleanliness and orderliness of the facility and resident involvement in shared tasks and responsibilities. Perform routine clerical tasks including but not limited to; answering the telephone, maintaining office space. Attend staff and agency meetings as required. Travel Any other duties as assigned. REQUIRED QUALIFICATIONS: Ability to maintain a flexible schedule in accordance with program needs; i.e., some evenings and/or weekend emergency responses may be necessary and demonstrated understanding of the dynamics of sexual violence and relationship violence. Strong written and verbal communication skills are required. Valid MA driver's license and reliable vehicle. PREFERRED QUALIFICATIONS: Experience with crisis intervention regarding issues such as homelessness, mental health, substance abuse preferred. Experience in accessing community resources and making referrals, particularly in housing. Self-starter with a strong ability to work both independently and as part of a team. To apply, please visit ********************************* or Mail resume and cover letter to: Human Resources Health Imperatives, Inc. 942 West Chestnut Street Brockton, MA 02301 HEALTH IMPERATIVES ENCOURAGES MULTI-CULTURAL AND MULTI-LINGUAL DIVERSITY IN ALL OF ITS PROGRAMS AFFIRMATIVE ACTION EQUAL OPPORTUNITY EMPLOYER M/F/D/

Job Description Title: Residential Counselor - MAP Pay Range: $20 - $23.75 Schedule: 22 hrs- Sat/Sun 11a-7p, Fri 9a-3p FLSA: Non Exempt Who We Are: Founded in Brockton, MA in 1975, BAMSI is a 501(c)3 nonprofit organization “bringing people and services together.” Over the years, we have become one of the most trusted organizations working with children, families, individuals, and seniors to enrich their lives. At its core, BAMSI is about building connections with people and services. Each year, our organization impacts the lives of more than 50,000 individuals. BAMSI's mission is to meet each person where they are so they can learn, grow, and thrive. BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Accessibility; to creating a holistic system of care; and to abolishing the stigmas surrounding mental illness, disability, and addiction. What We Offer: Time Off - 4 weeks combined vacation, personal and cultural holiday 12 paid holidays 2 weeks Sick Time Highly Specialized Paid Trainings including opportunity to earn CEUs HSA and Competitive Benefit Package 403B plan with discretionary match Wellness Activities Employee Assistance Program Career Development Opportunities Why BAMSI? Purpose-Driven Work: Make a direct impact on residents' growth and independence. Training & Development: Gain skills in mental health support, MAP certification, and more. Collaborative Culture: Join a team dedicated to dignity, respect, and evidence-based practices. What You'll Do: Provide rehabilitative support to adults in Group Living Environments (GLE), fostering skills for daily living and community integration. Key responsibilities include: Teach ADLs (cooking, budgeting, medication management) and socialization skills. Implement Treatment Plans and behavioral interventions under clinician guidance. Administer/supervise medications per MAP guidelines and document care. Transport residents to appointments and community activities. Advocate for residents' needs and model healthy coping strategies. Maintain a safe, clean home environment and complete timely documentation. What You Bring: High school diploma/GED; mental health experience preferred. Valid driver's license and ability to assist with mobility (bending, standing, etc.). Strong communication skills (English) and basic computer proficiency. Compassion, patience, and a commitment to trauma-informed care. Bonus: Lived experience or multilingual abilities (e.g., Spanish, Portuguese). 22 hrs- Sat/Sun 11a-7p, Fri 9a-3p 22

Tell us about a friend who might be interested in this job. All privacy rights will be protected. Qualifications Bachelor's degree in related field and experience in social services or criminal justice Outstanding interpersonal skills and workplace etiquette Ability to work well in a high pressure environment with multiple deadlines while maintaining a high level of quality A sincere interest in the public sector, the work of the NDAO, an overall understanding of the Criminal Justice System The sensitive and confidential nature of our work requires strong personal character, integrity, judgment and maturity A general knowledge of office practices and legal principles Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements Victim Witness Advocates are primarily responsible for providing information, support, and advocacy services to victims, witnesses and their families throughout the criminal justice process. Responsibilities/Duties Orient and explain to victims, witnesses, and family members the court process and their rights throughout that process Court accompaniment for victims, witnesses and family members Crisis intervention for victims, witnesses, and family members who are in need as a result of their victimization Provide written and verbal notification to victims and witnesses regarding arrests, arraignments, pre-trial conferences, motions, hearings, grand jury appearances, trials, defaults, dispositions, restitution hearings, sentencing and appellate proceedings Assess and evaluate victim needs and assist with referrals for appropriate services such as\: shelter, mental health counseling, peer support groups, emergency financial assistance, protection, and relocation Provide formal and informal education and training to criminal justice and community agencies regarding victim rights and victim witness services

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The focus of this position is to support patient and family rights and needs, assist in resolving concerns, highlight compliments of staff, and foster a welcoming environment. The role serves as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (grievances, complaints, assists, and compliments) in a compassionate and supportive manner. The Patient and Family Relations senior specialist serves as an internal clinical and operations resource for PFR, serving as a mentor and coach for specialists and representatives, performing chart reviews, clarifying medical terminology, and modeling best practices related to correspondence, family meetings, rounding, and interacting with clinical care teams. The senior specialist takes lead on cases escalated from staff and those referred by senior leaders. A significant portion of the role involves supporting care teams in managing challenging behaviors, up to and including care agreements and dismissal management. The senior specialist embodies the institution's commitment to optimizing the patient experience and cultivating a strong patient and family centered culture. This role reports to the AMC senior manager, Patient and Family Relations. Because this role in an active change management environment, the senior specialist will need to demonstrate maturity, flexibility, and open mindedness as the contours of this position will actively evolve over time. Principal Duties and Responsibilities: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. Serves as an internal clinical and operations resource for the rest of the team, performing chart reviews, clarifying medical terminology, and interacting with clinical care teams. Serves as a role model, mentor, and coach for recruiting, onboarding, training, evaluating, and integrating staff into PFR and PFR workflow. Performs chart reviews, clarifying medical terminology, and interacting with clinical care teams. Meets with patients and families in the ED, inpatient units, and the PFR office. Negotiates and mitigates expectations to promote satisfaction, ensure quality and safety, and minimize the risk of adversarial outcomes. Serves as a team lead for meetings with safety specialists, risk managers, and leadership. Serve as a team lead for Apology and Disclosure and other family meetings, and as a resource to care teams in managing challenging behaviors and patient dismissals. Conducts timely investigations and response to patient grievances, complaints, and concerns, including interviewing staff and reviewing medical records. Facilitates effective communication between patients, families, and staff to enhance patient and family-centered care and support mutual goals. Prepares formal correspondence and documentation, both patient-facing and internally, such as letters, emails, and reports, with efficiency and accuracy. Mediates and mitigates expectations to promote satisfaction, ensure quality and safety, and minimize risk of adversarial outcomes. Identifies patterns of service breakdowns and escalates to senior manager to share with Patient Experience measurement and improvement team. Supports patients and families in understanding patient rights and responsibilities, responds to patient complaints or concerns in accordance with DPH, CMS and The Joint Commission regulatory standards for patient complaints and grievances. Documents patient and staff concerns/requests in confidential department database. Rounds in high-volume clinical areas to obtain preemptive feedback from patients, visitors, and staff regarding AMC care experiences, when appropriate, and aligned with hospital safety policies. Diversity, Equity, and Inclusion (DEI) - Demonstrate a commitment to supporting MGB DEI initiatives, using the organizational tools and training provided to help identify and dismantle systemic racism within departmental processes, and all other forms of possible discrimination. Other duties as assigned. Qualifications Qualifications: * Bachelor's degree in clinical field, social work, psychology, human services, or related field preferred. * 5-8 years of clinical and/or operational experience in a hospital or health care setting, or 4 years of demonstrated high performance in a Patient and Family Relations specialist position. * A combination of education and experience may be substituted for requirements. Skills/Abilities/Competencies: * Strong understanding of health care operations with particular expertise in understanding and communicating clinical aspects of chart review and clinical conversations with care teams. * Models succinct and comprehensive patient care report narratives so "the ask" and context are clear for the reader or listener. * Ability to communicate, both verbally and in writing, clearly, compassionately, sensitively, and in a health literate way, with patients and their loved ones, physicians, colleagues, and all levels of the organization. * Excellent interpersonal service skills with demonstrated qualities of compassion, respect, calm demeanor, and strong emotional self-regulation via phone and in person, while assisting a wide range of customers with varying needs. * Flexible thinker, with the ability to advocate for patients and families, balancing the needs of the care team. * Experience in managing multiple tasks and functions, in a fast-paced environment, prioritizing and meeting deadlines. * High level of sensitivity to confidential information. * Exhibits excellent organizational and collaboration skills. * Excellent maturity and mediation skills in a diverse and multicultural environment. * Ability to continuously respect and value diversity. * Experience working with data and data tracking. * Computer Skills: Proficient in Microsoft Word, Excel, and PowerPoint. Supervisory Responsibilities: * No direct reports; indirectly provides leadership and guidance to colleagues with less experience. Fiscal Responsibility * No direct budgetary responsibility. * Demonstrates fiscal responsibility by effectively using Mass General Brigham resources. Working Conditions: * The duties require daily use of computer, phone, printer and fax. * The employee is frequently required to sit; talk, hear, use hands to finger; handle; or feel; reach with hands and arms, and is occasionally required to stand and walk. * Duties require frequently lifting and/or moving up to 5 pounds and occasionally lifting or moving up to 20 pounds. Specific vision abilities required by the job include close and distance vision and depth perception. * Possible local travel to Mass General Brigham sites. Additional Job Details (if applicable) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $69,596.80 - $101,202.40/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.