Advocate jobs in San Antonio, TX - 312 jobs

Be your own boss. Start your own ABA practice, powered by Alpaca Health. Alpaca Health helps BCBAs start their own ABA practice. Big corporations often churn out clients and staff in search of greater profit. At Alpaca Health, out mission is to power independent BCBAs who put their science, team, and clients first. Think a client only needs 10 hours? No pressure to ask for 40. Can't take on more clients? You control your hours with no productivity quotas. We welcome part-time BCBAs. Want to deliver direct services? No sweat. Do what your clients need. We empower you to do what's best for your ABA community with best-in-class technology, ethical applications of AI, and a provider success team to guide you every step of the way. We handle everything non-clinical: LLC formation, payer contracting, intake, scheduling, billing, and more. As a Founder , you will grow your own ABA community. You will grow your team, work with families, and fulfill your passion for ABA -- all without dealing with paperwork. What will you do as a Founding BCBA? Clinical Leadership: Develop and implement evidence-based ABA programs, ensuring the highest standards of clinical excellence and ethical practice. Practice Development: Collaborate with our team to set up guidelines and processes for your team. Team Building: Recruit, train, and mentor RBTs and, eventually, other BCBAs to deliver compassionate, effective care under your guidance. Client Engagement: Build strong relationships with families, providing education and support to ensure client satisfaction and positive outcomes. Program Oversight: Monitor client progress through data analysis and make program adjustments as needed to ensure meaningful outcomes. Conduct functional assessments and complete assessment and progress reports accordingly. Collaboration: Communicate with our team on administrative tasks to meet healthcare regulatory needs, payor requirements, and key deadlines. What will you not do as a Founding BCBA? All of the following, Alpaca Health will do: Practice Formation: LLC incorporation, liability + malpractice insurance, bank account creation Insurance and Billing: Payer contracting, credentialing, verification of benefits, prior authorizations, claim submission, denial management, and reimbursement reconciliation Software and Technology: Practice Management System, Data Collection, Scheduling, Billing, Payroll, Intake, AI Session Notes, and more Operations: Document quality assurance, Managed Intake, Managed Scheduling, Managed Billing Practice Management Support: Live, on-demand support from Alpaca Health's team with help on ABA best practices Qualifications Valid BCBA Certification Master's Degree in Applied Behavioral Analysis, Special Education, Psychology, or Related Field Applicable licensure to practice in your state of interest Minimum three years experience in ABA, with supervisory roles preferred. Strong leadership skills. Strong oral and written communication skills. Pursue your dream of growing your own ABA community!

Full-time Description Essential Duties and Responsibilities Account Management Provide day-to-day client management and servicing for Middle Market accounts, as well as some Small Business Accounts as needed, with a primary focus on construction accounts. Support team in handling of calls/emails and investigates questions and concerns from insured (Billing, Change Requests, Certificates, Auto ID Cards, Basic Policy questions). Process incoming mail (postal, email and/or faxes) for the team and distribute to team Process cancellation notices/non-payment issues; Advise Client Manager/Account Executive to handle Review policies, send change request to companies, update schedules and applications, and prepare for policy delivery Deliver policies as directed by Producer/Client Manager/Account Executive Request and prepare policy endorsements Issue certificates of insurance and deliver Special Handling Certificates to Client Manager/Account Executive Process client monthly reports Process premium audits and deliver disputed audits to Client Manager/Account Executive Follow agency procedures for EPIC (client management system). Perform other duties as assigned. New/Renewal Marketing Contribute to agency revenue and retention goals by following established Commercial Lines policies and procedures Review expiration checklist and manage workflow per Commercial Lines Service Standards Work with team to coordinate market ready submissions including specialty applications Review and roll renewal submissions or create Acord applications as directed by team Complete online rating with carriers as required for coverage placement as directed by team Prepare finance agreements with finance companies Review and issue renewal certificates, automobile identification cards, binders, claim reporting forms, invoices to distribute to clients. Other Duties and Responsibilities Maintain culture of employee ownership - contribute time and support to agency/carrier events or activities that strengthen our culture Create and maintain a positive work environment Accept special assignments as directed by Department Managers Support agency directives in effectively managing agency/carrier relationships Work openly and constructively with team members to reinforce the importance of delivering an efficient, effective and high-quality work product Represent Christensen Group in the greatest professional and ethical manner possible Provide the ultimate customer experience within the boundaries of the organization's capabilities Demonstrate general knowledge of agency carriers, carrier/broker marketplace and underwriting in order to coordinate with insurance companies to address client issues and solve client problems Keep management informed of known actions, written or verbal that may affect the ability to successfully perform assignments or adversely affect the Company operations Contribute to creating a safe and fun learning environment Commit to continued education to grow skills and knowledge Requirements At least 2 years of Business Insurance customer service experience, preferably with a construction book of business (required). Ability to service a business insurance book of business with little to no guidance (required). Ability to work in a team setting (required). Microsoft Office experience, specifically Word and Excel (required). Detail-oriented (required). Ability to organize and prioritize work responsibilities (required). Excellent communication skills - verbal and written (required). Active Resident Property and Casualty insurance license (required). Epic experience (preferred). Ability to navigate insurance carrier websites (preferred). Salary Description $55,000 - $70,000

Full-time Description **THIS POSITION IS LOCATED AT LACKLAND** IVA'AL Solutions, LLC provides support to the Air Force (AF) Family Advocacy Program (FAP) and is responsible for staffing qualified Licensed Clinical Social Workers, Licensed Registered Nurses, Certified Victim Advocates, and Program Assistants at U.S. AF Military Treatment Facilities (MTFs) across the country. The AF FAP is a Department of Defense, (DoD) funded program whose purpose is to both prevent and respond to intimate partner abuse, child abuse, and problematic sexual behavior with children and youth. Job Description: The Domestic Abuse Victim Advocate (DAVA) provides AF personnel, their family members, or intimate partners who are victims of intimate partner abuse non-clinical emergent and urgent service whenever requested. With the exception of mandatory state, federal, and military reporting requirements (i.e., domestic violence, child abuse, and duty to warn situations) the DAVA provides a private and confidential service to encourage victims in seeking assistance. Essential Functions: Provides 24/7 response to victims alleging abuse (these services are provided based on the needs of client via telephone or in-person). Establish a Victim's Safety Plan on a case-by-case basis. The victims' safety is the DAVA's top responsibility and priority. The DAVA will review the Safety Plan during each victim contact. Conduct initial and ongoing risk assessments. If imminent risk of serious harm or death is established, notify the social work supervisor, law enforcement, and Command. If children are involved, the process also includes child physical safety and emotional well-being; refer involved children to the social worker for follow-on care. Immediately report any changes in the victim's circumstances that changes or impacts the safety plan to the supervisor and/or social worker or mental health provider in charge. Advise victims of the military or civil actions available to promote safety (e.g., military order of protection, restraining order, and injunction). Offer victims information regarding their identified needs (e.g., emergency shelter, housing, childcare, legal services, clinical resources, medical services, transitional compensation). Accompany clients to appointments or court proceedings when requested by the client. Assistance with transportation is typically not provided to clients, however, after consultation with the social work supervisor and when no other reasonable means exist the DAVA may transport the victim to important appointments (i.e.: medical, court, protective actions). The DAVA cannot transport minor children unless accompanied by the parent or legal guardian and has the appropriate safety restraints in the vehicle. Establish a contact file for each victim served that contains minimal information about the allegations or nature of the incident. The primary purpose of the DAVA contact file is to maintain victim's name and contact information as well as a log of the victim contacts and nature of the contacts or service provided by the DAVA. Develop process to keep the social work supervisor and designated POC (e.g. on-call mental health provider, emergency room.) informed of DAVA's location and timelines when providing DAVA victim services. This process will include location, arrival, and departure notification. Continually evaluate the quality of the installation's coordinated community response and collaborate with base agencies to improve the system response to victims. Empower victims to be involved in plans or decisions about the safety of self and children. Collaborate and establish protocols with Security Forces Squadron (SFS), Office of Special Investigations (OSI), and Military Medical Treatment Facilities confirming. At the discretion of the Social Work Supervisor, the DAVA may also provide emotional support and information and referral services to the non-offending caregiver in a child maltreatment or youth sexual assault case. Required Education and Experience/Qualifications: Must possess a minimum of a bachelor's degree from an accredited University in any of the following disciplines: Social Work; Psychology; Marriage, Family, and Child Counseling; Counseling or Behavioral Science; Criminal Justice, or related field. Must possess 2 years of experience assisting and providing advocacy services to victims of domestic violence/abuse or sexual assault. Must obtain the Basic Advocate Credential with designation of Comprehensive Intervention Specialist as approved and offered by the National Advocate Credentialing Program, which is overseen by the National Organization for Victims Assistance. Must pass a criminal history/Security Clearance background check. Must have transportation and a valid drivers' license. Health Requirements: All DAVA personnel working within an MTF must maintain current certification in either the American Heart Association Basic Life Support Course (BLS) (Course C) or the American Red Cross Cardiopulmonary Resuscitation (CPR)/BLS (Heart Saver) Course. Before starting work, DAVA personnel working with MTFs shall provide proof of immunization from the following diseases according to CDC guidelines: Hepatitis B, measles, mumps, rubella, varicella, and influenza, and proof of a negative TB skin test (completed within the past 12 months (if positive, proof of negative chest X-ray within the past 12 months) prior to start of work). Technical Skills: Must be computer-proficient to work autonomously using Microsoft Office and possess data entry skills needed to create and maintain client files. Specifically, DAVAs must utilize Family Advocacy Program Network computer software to document client visits and safety plans in compliance with AF FAP policies and accepted professional practice guidelines. Work Environment: This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines. Travel may be required as needed and is primarily local during the business day, although some out-of-area and overnight travel may be expected and will comply with Joint Travel Regulation (JTR). Expected Hours of Work: This is a full-time position. General hours of work are 7:30am-4:30pm when the AF Clinic is open; however, the DAVA is required to remain on call after normal duty hours if/when a victim of family maltreatment/intimate partner sexual assault is in need of assistance. After normal duty hours, if requested, the DAVA is required to respond telephonically or in-person (with AF Social Work Leadership permission) to the hospital or law enforcement agency. Hours worked after normal duty hours will be accounted for in the form of "flexing hours" or "overtime" pay in accordance with govt policy and labor laws. EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. EOE/AA/M/F/D/V Indian Preference Statement: IVA'AL Solutions, LLC, a federally recognized American Indian owned company, provides an Indian Preference Policy for hiring and promoting of fully qualified American Indians. When considering candidates for employment or promotion, that are basically equal in qualifications including education, skill, training, experience and a successful background screening process, priority is extended to an American Indian candidate unless a valid, documented reason of unsuitability or unsatisfactory performance exists to justify non-selection of an Indian employee or applicant. Salary Description $34.80/hr

On Site Location: Bulverde, TX PRIMARY FUNCTION/RESPONSIBILTY The Youth Care Specialist is to monitor, guide, coach, instruct, mentor, communicate politely with all youth in their daily setting. Youth will be respectfully treated as Very Important People (VIP's), with quality customer service-oriented attitudes, behaviors and words. All for the purpose of building sustainable self-regulation skills in the youth. ESSENTIAL DUTIES AND RESPONSIBILITIES Youth Care Specialist (YCS) provide direct care for abused/neglect youth through a therapeutic and trauma informed framework. YCS must work together for the benefit of those we serve and the continuity of the program; staff are expected to collaborate with the entire team and schedule regular meetings together to coordinate all the needs of the children and goings on of the campus. Be able to read, write and communicate with co-workers, medical personnel, and other person's necessary to care for the needs of children. Provide emotional support utilizing trauma informed techniques, praise, positive feedback, affection, and empathy to build client's ability to self-regulate. Use rational problem-solving techniques to teach the clients critical thinking skills, assist with behavioral problems, counsel through personal issues, and provide crisis intervention. Plan, participate, and provide opportunities for individual and family activities that are both educational and entertaining. Model positive parenting, family, and individual relationship skills to clients, parents, legal guardians, and caretakers. Maintain contact and records with both internal and external agencies to obtain or provide information regarding youth's behaviors, strategies, and progress. Prepare written records for program budgeting, weekly menus, tracking youth progress, reporting incidents/behaviors, and collaborating with the case manager on documenting youth medical needs and appointments within the prescribed time frame. Teach and model positive values and ethical behaviors, as well as support and encourage participation in all activities. Always encouraging residents to participate but never forcing them and always respecting everyone's personal space. Assist with supervising the activities assigned to direct care staff to aid in client development and success. Assist youth with laundering personal laundry. Manage the daily operating schedule of the residence; assist with youth transportation needs, and overall facility upkeep (inside and outside). Adhere to all SJRC Touchstone policies and procedures, campus and residence guidelines, and DFPS GRO minimum standards. Report any/all suspecting abuse or neglect to the Administrator on duty and immediately report the information to DFPS: txabusehotline.org. Keep the Administrator and/or Director informed immediately, in the event of emergencies or unusual developments. Attend scheduled trainings and staff meetings. Document USDA food program data. Ensure compliance with all licensing regulations and contract requirements. Always ensure safety and supervision of youth. Complete all duties assigned by the supervisor. Report campus maintenance to the supervisor. Touchstone Program Follow individualized therapeutic protocols for youth. Ensure basic needs of hygiene, nutrition, and clothing are met for each child. Prepare and serve daily meals as needed. Maintain cleanliness of the home environment, ensuring a safe and secure environment. Guide youth in self-regulation attributes related to social settings, self-help, academics, independent living preparation, problem solving, personal hygiene, financial literacy, and employability skills. Counsel youth through personal challenges using principles of the Neurosequential model of therapeutics, in accordance with required regulatory standards. Attend to youth's medical, dental, vision, and behavioral health needs. Provide for moral, spiritual, and educational development of youth. Provide crisis intervention to youth while maintaining emotional self-control. Organize and participate in play/recreational time with the youth. Support and assist youth with all educational need to include homework, projects, and extracurricular activities. Provide transportation as needed to school, work, appointments, and recreational activities. Assist the Shift Supervisors in providing documentation, services, and treatment needs to youth. Display positive role modeling and leadership for youth by exhibiting skills taught in TBRI training. QUALIFICATIONS High School diploma or equivalent is required, such as a GED from a program recognized by the Texas Education Agency, the Texas Private School Accreditation Commission or similar educational entity from another state, or documentation to verify high school equivalency from home schooling. Must provide a copy of degree/proof of degree. College degree or credit is preferred. Valid Texas driver's license, appropriate insurance, and reliable car. Flexibility and willingness to work a wide array of hours, including days, evenings, weekends, and holidays. Ability to pass reference verification procedure to determine one's fitness to satisfactorily and safely care for youth. Ability to attend all required trainings. Must be physically, mentally, and emotionally capable of performing all assigned tasks, and have the necessary skills to perform assigned tasks. Age minimum of 21 years of age per licensing standards. PHYSICAL/MENTAL REQUIREMENTS AND OTHER INFO Body mobility to stoop, kneel, bend, reach, and walk and walk briskly to interact with and monitor children. Stamina to work long days and drive long distances. Moderate to heavy lifting to up to 60 pounds. Must have the ability to communicate both verbally and in writing. Must have the ability to give and receive verbal and written instructions (with or without hearing aids). Must have the ability to read fine print, have sustained vision, and peripheral vision (with or without glasses). Environment requires dexterity to remain calm and adapt to fast paced and emotional environments consisting of children with moderate to severe emotional and psychological needs. Retreat / Camp like settings with varying moderate to high degrees of background noise. Light and ventilation are found in a typical cabin setting. Campuses are smoke-free, except on permitted campuses in designated areas. Possible injury when lifting or moving (child or objects) if employee fails to use proper body mechanics, or if proper techniques are not used when the use of SAMA containment techniques are required. DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPS Supervised by: Shift Supervisor Supervises: N/A PM Shift - 2-10pm weekends required

PRIMARY FUNCTION/RESPONSIBILTY The Youth Care Specialist is to monitor, guide, coach, instruct, mentor, communicate politely with all youth in their daily setting. Youth will be respectfully treated as Very Important People (VIP's), with quality customer service-oriented attitudes, behaviors and words. All for the purpose of building sustainable self-regulation skills in the youth. ESSENTIAL DUTIES AND RESPONSIBILITIES * Youth Care Specialist (YCS) provide direct care for abused/neglect youth through a therapeutic and trauma informed framework. * YCS must work together for the benefit of those we serve and the continuity of the program; staff are expected to collaborate with the entire team and schedule regular meetings together to coordinate all the needs of the children and goings on of the campus. * Be able to read, write and communicate with co-workers, medical personnel, and other person's necessary to care for the needs of children. * Provide emotional support utilizing trauma informed techniques, praise, positive feedback, affection, and empathy to build client's ability to self-regulate. * Use rational problem-solving techniques to teach the clients critical thinking skills, assist with behavioral problems, counsel through personal issues, and provide crisis intervention. * Plan, participate, and provide opportunities for individual and family activities that are both educational and entertaining. * Model positive parenting, family, and individual relationship skills to clients, parents, legal guardians, and caretakers. * Maintain contact and records with both internal and external agencies to obtain or provide information regarding youth's behaviors, strategies, and progress. * Prepare written records for program budgeting, weekly menus, tracking youth progress, reporting incidents/behaviors, and collaborating with the case manager on documenting youth medical needs and appointments within the prescribed time frame. * Teach and model positive values and ethical behaviors, as well as support and encourage participation in all activities. Always encouraging residents to participate but never forcing them and always respecting everyone's personal space. * Assist with supervising the activities assigned to direct care staff to aid in client development and success. * Assist youth with laundering personal laundry. * Manage the daily operating schedule of the residence; assist with youth transportation needs, and overall facility upkeep (inside and outside). * Adhere to all SJRC Touchstone policies and procedures, campus and residence guidelines, and DFPS GRO minimum standards. * Report any/all suspecting abuse or neglect to the Administrator on duty and immediately report the information to DFPS: txabusehotline.org. * Keep the Administrator and/or Director informed immediately, in the event of emergencies or unusual developments. * Attend scheduled trainings and staff meetings. * Document USDA food program data. * Ensure compliance with all licensing regulations and contract requirements. * Always ensure safety and supervision of youth. * Complete all duties assigned by the supervisor. * Report campus maintenance to the supervisor. Touchstone Program * Follow individualized therapeutic protocols for youth. * Ensure basic needs of hygiene, nutrition, and clothing are met for each child. * Prepare and serve daily meals as needed. * Maintain cleanliness of the home environment, ensuring a safe and secure environment. * Guide youth in self-regulation attributes related to social settings, self-help, academics, independent living preparation, problem solving, personal hygiene, financial literacy, and employability skills. * Counsel youth through personal challenges using principles of the Neurosequential model of therapeutics, in accordance with required regulatory standards. * Attend to youth's medical, dental, vision, and behavioral health needs. * Provide for moral, spiritual, and educational development of youth. * Provide crisis intervention to youth while maintaining emotional self-control. * Organize and participate in play/recreational time with the youth. * Support and assist youth with all educational need to include homework, projects, and extracurricular activities. * Provide transportation as needed to school, work, appointments, and recreational activities. * Assist the Shift Supervisors in providing documentation, services, and treatment needs to youth. * Display positive role modeling and leadership for youth by exhibiting skills taught in TBRI training. QUALIFICATIONS * High School diploma or equivalent is required, such as a GED from a program recognized by the Texas Education Agency, the Texas Private School Accreditation Commission or similar educational entity from another state, or documentation to verify high school equivalency from home schooling. Must provide a copy of degree/proof of degree. * College degree or credit is preferred. * Valid Texas driver's license, appropriate insurance, and reliable car. * Flexibility and willingness to work a wide array of hours, including days, evenings, weekends, and holidays. * Ability to pass reference verification procedure to determine one's fitness to satisfactorily and safely care for youth. * Ability to attend all required trainings. * Must be physically, mentally, and emotionally capable of performing all assigned tasks, and have the necessary skills to perform assigned tasks. * Age minimum of 21 years of age per licensing standards. PHYSICAL/MENTAL REQUIREMENTS AND OTHER INFO * Body mobility to stoop, kneel, bend, reach, and walk and walk briskly to interact with and monitor children. * Stamina to work long days and drive long distances. * Moderate to heavy lifting to up to 60 pounds. * Must have the ability to communicate both verbally and in writing. * Must have the ability to give and receive verbal and written instructions (with or without hearing aids). * Must have the ability to read fine print, have sustained vision, and peripheral vision (with or without glasses). * Environment requires dexterity to remain calm and adapt to fast paced and emotional environments consisting of children with moderate to severe emotional and psychological needs. * Retreat / Camp like settings with varying moderate to high degrees of background noise. * Light and ventilation are found in a typical cabin setting. * Campuses are smoke-free, except on permitted campuses in designated areas. * Possible injury when lifting or moving (child or objects) if employee fails to use proper body mechanics, or if proper techniques are not used when the use of SAMA containment techniques are required. DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPS Supervised by: Shift Supervisor Supervises: N/A PM Shift - 2-10pm weekends required

Job Description On Site Location: Bulverde, TX PRIMARY FUNCTION/RESPONSIBILTY The Youth Care Specialist is to monitor, guide, coach, instruct, mentor, communicate politely with all youth in their daily setting. Youth will be respectfully treated as Very Important People (VIP's), with quality customer service-oriented attitudes, behaviors and words. All for the purpose of building sustainable self-regulation skills in the youth. ESSENTIAL DUTIES AND RESPONSIBILITIES Youth Care Specialist (YCS) provide direct care for abused/neglect youth through a therapeutic and trauma informed framework. YCS must work together for the benefit of those we serve and the continuity of the program; staff are expected to collaborate with the entire team and schedule regular meetings together to coordinate all the needs of the children and goings on of the campus. Be able to read, write and communicate with co-workers, medical personnel, and other person's necessary to care for the needs of children. Provide emotional support utilizing trauma informed techniques, praise, positive feedback, affection, and empathy to build client's ability to self-regulate. Use rational problem-solving techniques to teach the clients critical thinking skills, assist with behavioral problems, counsel through personal issues, and provide crisis intervention. Plan, participate, and provide opportunities for individual and family activities that are both educational and entertaining. Model positive parenting, family, and individual relationship skills to clients, parents, legal guardians, and caretakers. Maintain contact and records with both internal and external agencies to obtain or provide information regarding youth's behaviors, strategies, and progress. Prepare written records for program budgeting, weekly menus, tracking youth progress, reporting incidents/behaviors, and collaborating with the case manager on documenting youth medical needs and appointments within the prescribed time frame. Teach and model positive values and ethical behaviors, as well as support and encourage participation in all activities. Always encouraging residents to participate but never forcing them and always respecting everyone's personal space. Assist with supervising the activities assigned to direct care staff to aid in client development and success. Assist youth with laundering personal laundry. Manage the daily operating schedule of the residence; assist with youth transportation needs, and overall facility upkeep (inside and outside). Adhere to all SJRC Touchstone policies and procedures, campus and residence guidelines, and DFPS GRO minimum standards. Report any/all suspecting abuse or neglect to the Administrator on duty and immediately report the information to DFPS: txabusehotline.org. Keep the Administrator and/or Director informed immediately, in the event of emergencies or unusual developments. Attend scheduled trainings and staff meetings. Document USDA food program data. Ensure compliance with all licensing regulations and contract requirements. Always ensure safety and supervision of youth. Complete all duties assigned by the supervisor. Report campus maintenance to the supervisor. Touchstone Program Follow individualized therapeutic protocols for youth. Ensure basic needs of hygiene, nutrition, and clothing are met for each child. Prepare and serve daily meals as needed. Maintain cleanliness of the home environment, ensuring a safe and secure environment. Guide youth in self-regulation attributes related to social settings, self-help, academics, independent living preparation, problem solving, personal hygiene, financial literacy, and employability skills. Counsel youth through personal challenges using principles of the Neurosequential model of therapeutics, in accordance with required regulatory standards. Attend to youth's medical, dental, vision, and behavioral health needs. Provide for moral, spiritual, and educational development of youth. Provide crisis intervention to youth while maintaining emotional self-control. Organize and participate in play/recreational time with the youth. Support and assist youth with all educational need to include homework, projects, and extracurricular activities. Provide transportation as needed to school, work, appointments, and recreational activities. Assist the Shift Supervisors in providing documentation, services, and treatment needs to youth. Display positive role modeling and leadership for youth by exhibiting skills taught in TBRI training. QUALIFICATIONS High School diploma or equivalent is required, such as a GED from a program recognized by the Texas Education Agency, the Texas Private School Accreditation Commission or similar educational entity from another state, or documentation to verify high school equivalency from home schooling. Must provide a copy of degree/proof of degree. College degree or credit is preferred. Valid Texas driver's license, appropriate insurance, and reliable car. Flexibility and willingness to work a wide array of hours, including days, evenings, weekends, and holidays. Ability to pass reference verification procedure to determine one's fitness to satisfactorily and safely care for youth. Ability to attend all required trainings. Must be physically, mentally, and emotionally capable of performing all assigned tasks, and have the necessary skills to perform assigned tasks. Age minimum of 21 years of age per licensing standards. PHYSICAL/MENTAL REQUIREMENTS AND OTHER INFO Body mobility to stoop, kneel, bend, reach, and walk and walk briskly to interact with and monitor children. Stamina to work long days and drive long distances. Moderate to heavy lifting to up to 60 pounds. Must have the ability to communicate both verbally and in writing. Must have the ability to give and receive verbal and written instructions (with or without hearing aids). Must have the ability to read fine print, have sustained vision, and peripheral vision (with or without glasses). Environment requires dexterity to remain calm and adapt to fast paced and emotional environments consisting of children with moderate to severe emotional and psychological needs. Retreat / Camp like settings with varying moderate to high degrees of background noise. Light and ventilation are found in a typical cabin setting. Campuses are smoke-free, except on permitted campuses in designated areas. Possible injury when lifting or moving (child or objects) if employee fails to use proper body mechanics, or if proper techniques are not used when the use of SAMA containment techniques are required. DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPS Supervised by: Shift Supervisor Supervises: N/A PM Shift - 2-10pm weekends required

The Youth Engagement Specialist is responsible for identifying, engaging, and enrolling eligible youth into workforce development programs through SERCO of Texas, Inc, Workforce Solutions Alamo and the City of San Antonio Ready to Work Program. This role plays a critical part in increasing youth participation and ensuring program goals, including goals, training, expenditures and enrollments, are met. The ideal candidate is passionate about connecting with opportunity youth (ages 16-24), has a strong community presence, and can build effective referral partnerships and outreach strategies in both virtual and in-person settings. Essential Duties and Responsibilities: Conduct targeted outreach to recruit eligible out-of-school and in-school youth for WIOA Youth and RTW related programs. Identify and attend events and locations frequented by youth (e.g., schools, shelters, justice programs, churches, community centers) to distribute program information. Establish and maintain working relationships with community partners, schools, juvenile justice, foster care agencies, and youth-serving organizations. Coordinate and participate in community events, pop-up enrollments, job fairs, school visits, and virtual outreach sessions. Assist youth with completing interest forms, pre-applications, and scheduling intake appointments. Collaborate with Career Navigators and Case Managers to support enrollment follow-up, documentation collection, and referral tracking. Create youth-friendly marketing materials and social media content in coordination with the communications team. Maintain accurate records of outreach activities, referrals, and outcomes using internal tracking tools and case management systems (e.g., TWIST, WorkInTexas, SNYC). Monitor outreach goals to ensure alignment with caseload and program expenditure targets. Provide periodic reports on outreach results and recommend strategies for continuous improvement. Qualifications: High school diploma or GED required; associate or bachelor's degree in social work, marketing, public relations, or a related field preferred. Understands and has experience managing work experience programs such as OJTs, Interships, and Work Experience programs, including the processing of timesheets, training plans, uploading documents for program completion Experience working with youth or underserved populations, particularly ages 16-24. Excellent interpersonal and communication skills, with ability to build trust and rapport with diverse youth populations. Demonstrated knowledge of community-based organizations and resources that serve youth. Ability to engage youth in both in-person and digital outreach environments. Familiarity with WIOA Youth, workforce development, or case management is preferred. Proficiency in Microsoft Office Suite and ability to learn data systems such as TWIST and WorkInTexas. Bilingual (English/Spanish) preferred but not required. Must have reliable transportation, valid driver's license, and willingness to travel locally, in Texas, and occasionally out of state travel. Working Conditions: Regular travel to community locations and partner sites. Regular office hours, evening or weekend hours required to support outreach events. Standard office environment with flexibility for remote engagement and fieldwork. SPECIAL REQUIREMENTS: 1. Must possess a valid Texas Driver's License and provide automobile liability insurance as required by the State of Texas. 2. Must have access to reliable transportation in order to travel within the service area. 3. Must have two (2) years of experience as an eligibility specialist or case management; familiarization with WIOA Youth guidelines and regulations. SPECIAL REQUIREMENTS: 1. Must possess and provide a valid Texas Driver's License and Automobile Liability Insurance as required by the State of Texas. 2. Must have access to reliable transportation in order to travel within service area. Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. 1. PHYSICAL DEMANDS: While performing duties of the job, employee is occasionally required to stand; walk; sit; for long periods of time. Employee must be able to drive for extended periods of time. Employees must occasionally lift and /or move up to 25 pounds, must be able to set up display area. 2. WORK ENVIRONMENT: Fast-paced, demanding both, physically and mentally, and in constant communication. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

This is a responsible, non-supervisory position requiring familiarity with various veterans/government programs. Veterans Care Specialist support eligible veterans enrolled in the Veterans Directed Care (VDC) program by providing comprehensive case management and care coordination services that promote independence, choice, and quality of life. This role works directly with veterans and their caregivers to develop person centered care plans, and ensure services are delivered in a manner that aligns with program requirements and veteran directed care principles. The Veterans Care Specialist conducts assessments, coordinates and monitors authorized services, and supports veterans in directing their own care, including working with caregivers and personal care attendants as applicable. The position requires consistent follow-up to ensure services remain appropriate, effective, and compliant with Veterans Affairs guidelines and organizational policies. Accurate and timely documentation is a core responsibility, along with identifying and escalating risks, service gaps, or compliance concerns. In this role, the Veterans Care Specialist serves as a liaison between veterans, caregivers, VA partners, and the fiscal management service provider. The position also involves educating veterans and caregivers on program rules, responsibilities, and allowable services, while navigating complex care needs with professionalism, empathy, and sound judgment. Desired Education/Job Experience: High School Graduate with some college in social work, human services, or a related field, along with at least two years of experience in case management, veterans services, or long-term services and supports. Experience working with veterans, older adults, or individuals with disabilities is essential. Other Qualifications: A valid Texas driver's license and the ability to travel within the service area are required; Individual must demonstrate strong communication, organizational, and documentation skills, along with experience in electronic case management systems and Microsoft Office Suite. Work is performed in a combination of office, community, and remote settings, and flexibility in scheduling may be required to meet program and veteran needs. Bilingual proficiency in Spanish/English preferred but not required. This position is a Pay Grade 10, with a starting hourly rate of $20.97. This is a non-exempt position. Open until Filled. Only electronic online applications will be accepted. AACOG is a qualifying employer for the US Department of Education's Public Service Loan Forgiveness (PSLF). AACOG offers a generous benefits package. These benefits can be reviewed at ADVANTAGES of WORKING for AACOG.

The Family Specialist is responsible for providing ongoing monitoring, support, and case management services to foster/adopt families and clients. Foster/Adopt Family Development and Monitoring: Provides assistance and support to foster families so that they remain in compliance with DFPS Minimum Standards and Pathways' policies and procedures. Assists foster/adopt parents in documenting how they are working on Service Plan goals. Conducts and documents monthly and quarterly visits to all assigned foster/adopt homes. Provides training during quarterly visits to all assigned foster/adopt homes. Creates and ensures compliance with Action/Safety Plans. Uploads/completes all documentation within two business days. Client Placement and Monitoring: Responds to all internal referrals for placement. Identifies and prepares families and children for placement. Conducts placement and completes all required placement documentation/training when necessary. Conducts 7-Day Follow-Ups (post-placement) to ensure the child's wellbeing and safety. Assesses and ensures the child's wellbeing and safety on an ongoing basis. Schedules and facilitates service plan meetings and the development and implementation of Service Plans. Monitors foster/adopt homes and services provided to children through monthly contacts (at minimum). Ensures that all educational services are provided to the child and links assessments and plans to meet the child's educational needs in the public school setting (including attending ARD meetings and requesting special services through the school to meet the child's educational needs). Ensures that all medical, dental, and other health related appointments are attended within required timeframe. Attends court hearings and permanency planning meetings and shares information with the child's legal representative(s) and treatment team. Completes monthly documentation on how the child is progressing on Service Plan goals. Plans, implements, and reviews behavioral interventions in conjunction with the CPMS, Program Director, and/or Treatment Director. Uploads/completes all documentation within two business days. Supervisor: Program Coordinator / Program Director Supervises: N/A Caseload: Estimated 30 to 35 clients Work Environment: Primarily community based position with a portion of office-based activities Work Hours: This is a full-time, minimum 40 hours per week position. Work hours set by the Family Specialist (and approved by the Program Coordinator/Director) with allowances in scheduling to be available to meet with staff, children, and families during times and dates convenient for all parties involved (i.e. evenings and weekends). Classification: Non-exempt. Qualifications Education & Experience Option 1 - A Master's degree in a human services field from an accredited college or university and one year of supervised child-placing experience; the degree must include the following: Minimum of 9 credit hours in graduate level courses that focus on family and individual function and interaction; or 350 hours of formal, supervised field placement or practicum with a social service or human services agency; Option 2 - A Master's degree from an accredited college or university and two years of supervised child-placing experience; Option 3 - A Bachelor's degree in a human services field from an accredited college or university and two years of supervised child-placing experience; Option 4 - A Bachelor's degree from an accredited college or university and three years of supervised child-placing experience; Option 5 - A Bachelor's degree from an accredited college or university and direct supervision from a person meeting one of the above qualifications. Knowledge, Skills, & Abilities Thorough working knowledge of needs of children placed in substitute care. Ability to support the agency's culture, growth, and success through communication, accountability, and positivity. Ability to be clear headed and decisive based on the scope of the position. Ability to work efficiently and effectively both individually and as part of a team. Ability to appropriately accept feedback through the supervision process thus displaying the willingness to learn, grow, and improve. Effective oral and written communication skills. Skilled in approaching care/services from a strengths-based perspective. Competent in using Microsoft Word, Excel, Power Point, Go To Meeting, the Internet, and other software applications. Effective organizational skills. Additional Requirements Proof of valid Texas Driver's License (Type C) and at least three years of driving experience. Access to reliable transportation. Proof of valid/current auto insurance. Cleared motor vehicle driving record. Three employment references. Cleared criminal background check and signed statement regarding felony indictments/convictions. Cleared TB test results (current within 12 months prior to employment). Cleared pre-employment drug test. Working cellular telephone. Physical and Mental Demands With or without reasonable accommodation, the physical and mental requirements of this job may include the following: frequent seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, crawling, frequent sitting, standing and walking may be required for long periods of time and may involve climbing stairs, walking up inclines and on uneven terrain. Additional physical requirements may include, frequent lifting and or moving up to 25 pounds. Ability to remain calm in stressful situations.

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the Refugee School Impact (RSI) Coordinator, the RSI Family Engagement Specialist provides families with ongoing culturally appropriate resources they can use to stay informed and well-equipped. The Family Engagement Specialist provides parental support through home visits, group orientations and parenting education. Furthermore, Family Engagement Specialist also assist students and families with long term integration and self-sufficiency through building interconnectedness with the school and larger community. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including: * medical, dental, vision available the first day of employment, * generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays, * 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave, * company 403(b) contribution of 3%, an additional 7% match which vests immediately, At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers. DUTIES * Perform the day-to-day operations of the RSI program to meet contract goals and objectives. * Serve as the primary liaison between schools, refugee families, and community organizations. * Conduct home visits for screenings, enrollment, and needs assessments. * Prepare and deliver cultural orientation, parenting education, and other support activities to RSI families, focusing on topics such as the U.S. education system, cultural differences, and effective parenting strategies. * Help ensure refugee families understand and actively participate in parent-teacher conferences and other school-related activities. * Collaborate with school staff and advocates to ensure the needs of families and students are met. * Provide direct client assistance by providing tailored support services to meet individual family needs. * Collect data and generate timely reports to track program outcomes and progress. * Support clients with program outreach work (e.g., providing program information to community partners to facilitate referrals into program). * Provide referrals to community services and resources such as parenting skills programs, healthcare and dental clinics, family planning, low-income housing, nutrition services, rental and energy assistance, and childcare as needed. * Maintain accurate, confidential records for each client and ensure proper documentation of services. * Coordinate services and activities with Global Refuge RSI team to ensure families receive necessary and timely support. * Follow-up on referrals in a timely manner. * Attend all required meetings, workgroups, and trainings, including program orientations and database training to effectively utilize program management tools. * Maintain appropriate boundaries when working with parents and families. * Support with joint development and hosting of youth and family activities across Global Refuge RSI programming. * Maintain program information and data collection systems in compliance with Global Refuge standards and contractual obligations. * Participate in performance-related goal setting and achievement to meet personal and organizational objectives and goals. * Other duties as assigned. QUALIFICATIONS * Bachelor's degree in Social Work or behavioral/human services field or two years of experience providing case management and/or social services preferred. * Experience working with refugees, immigrants, or limited English speakers, is highly preferred. * Fluency in one of the key languages used by client populations is preferred (includes but is not limited to: Spanish, Arabic, Dari, French, Swahili). * Proficient in the use of MS Word, MS Excel, and database programs. * Ability to work efficiently in a fast-paced environment, troubleshoot, and follow projects through with attention to detail. * Ability to work as a team member and independently, with a high level of self-motivation. * Exceptional interpersonal skills, including keen listening ability and relationship building. * Must have a valid driver's license, reliable personal transportation, a clean driving record, and valid insurance and be able to travel locally as required. * Cross-cultural or international experience preferred. * Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners. * Must be willing and able to work in-office 5 days per week. Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify. We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

Role and Responsibilities Divinity Family Services is committed to preserving family connections and promoting stability by licensing and supporting kinship homes for foster care through our Foster and Adoptive Home Development (FAD) program. Guided by Trust-Based Relational Intervention (TBRI) principles, we recognize the unique strengths and needs of kinship caregivers who step in to care for children within their extended families. Within the FAD department, the Kinship Family Engagement Specialist plays a central role in developing, verifying, monitoring, and supporting kinship families. This includes offering consistent, compassionate guidance and trauma-informed coaching to help caregivers build safe, connected, and regulated home environments that meet the emotional and behavioral needs of children who have experienced adversity. Our mission is to empower kinship families through relational support, trauma-informed training, and permanency-focused services that honor family integrity and healing. Duties Actively assist in the recruitment of kinship families, with an emphasis on preserving family and cultural connections. Communicate and collaborate with kinship families to collect and process all required documentation for licensure. Provide relational support to families as they navigate technical requirements, recognizing that kinship caregivers may need additional advocacy and coaching. Walk alongside kinship families to maintain a strengths-based, culturally responsive approach while tracking their progress, determining eligibility, and ensuring applicants meet verification criteria. Conduct walkthroughs of the home, checking for health and safety compliance (including fire and evacuation plans), while recognizing the uniqueness of kinship households and approaching variances through a trauma-informed and supportive lens. Ensure homes meet Minimum Standards for Child Placing Agencies as well as SSCC and DFPS contractual requirements, while offering education, empowerment, and accommodations that promote permanency without unnecessary disruption. Enter all required data into internal software systems and support families in uploading necessary documentation into their Parent Portal. Provide patient, hands-on assistance, especially for kinship families who may face digital literacy or resource barriers. Collaborate regularly with DFPS kinship and legal units to request records, share updates, and advocate for timely licensing and support of kinship caregivers. Foster positive relationships with DFPS staff rooted in shared permanency goals. Offer continued coaching, encouragement, and TBRI-informed strategies to kinship parents throughout and after the verification process. Recognizing kinship caregivers may experience unique stressors and deserve relational, flexible support. Work closely with Quality Assurance and Case Management teams to ensure each home's file is complete and participate in collaborative discussions that focus on the kinship family's individual strengths and the child/children's needs. Conduct home study interviews that are individualized and culturally sensitive, evaluating home safety, relational dynamics, and potential risks. Engage all household members, children in care, and references in a way that builds trust and honors lived experiences. Complete the Kinship Addendum or full home study with a narrative approach that reflects the family's values, trauma history, and readiness to support the child. Ensure each section tells the family's story in a dignified and strengths-focused manner. Submit completed home studies and compliance files to the kinship auditing team for internal review. Incorporate feedback professionally and accurately, then submit it to the Kinship Support Supervisor for final approval and signature. Proactively communicate any areas of concern to the Kinship Support Supervisor and appropriate external parties, ensuring child safety and placement stability are prioritized. Qualifications and Education Requirements The employee must meet the minimum age requirements for full-time work in accordance with Texas child labor law and the federal fair labor standards act. This job description will act as an acknowledgment that the employee does meet the minimum age requirements set by state and federal labor guidelines. Bachelor's Degree Home study writing experience preferred and knowledge of Minimum Standards state guidelines and state contracts Preferred work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Bilingual (English/Spanish) required. This position requires fluency in both English and Spanish to communicate effectively with clients/customers, team members, and community partners. Conditions of Employment Employees must maintain a valid Texas driver's license and motor vehicle insurance coverage as required by Texas law. In accordance with Texas law, Divinity Family Services (DFS) will conduct criminal background checks on all candidates and reserves the right to conduct random drug screenings during employment. Employees may be required to work weekends or evening hours as necessary to meet the needs of the organization. Employees are required to always keep a functioning cellular phone to ensure availability for on-call and after-hours duties. The physical demands of the position may require employees to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. On rare occasions, employees may be required to lift 30 pounds. In compliance with the Health Insurance Portability and Accountability Act (HIPAA), employees are required to adhere to all applicable federal and state laws, as well as DFS's policies and procedures, regarding the safeguarding of confidential healthcare information. In accordance with the Americans with Disabilities Act (ADA), Divinity Family Services (DFS) will make reasonable accommodations for qualified employees with disabilities, upon request, unless doing so would cause undue hardship to the organization. DFS is committed to diversity and inclusion, adhering to Equal Employment Opportunity (EEO) guidelines. The organization does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic, in compliance with federal, state, and local laws.

Title: ACE 21st Century Family Engagement Specialist Payscale: AP1 Calendar: 203 Reports to: Director of Student Support & Special Programs Position Overview: The 21st Century ACE program is a grant funded after school program designed to align with school day activities to improve academic performance, school day attendance, promote positive behavior, increase graduation and promotion rates, and provide college and career readiness. The ACE 21st Century Family Engagement Specialist will be an active participant in the campus community and leadership team. Minimum Qualifications: - Bachelor's Degree in Education, Human Development & Family Studies, Social Work, or related field - Knowledge of after school or youth programs - Experience in working with adults in an education or group setting - Experience in working with at-risk populations - Knowledge of community resources, social services, and relevant regulations. - Strong written and verbal communication and interpersonal skills - Ability to demonstrate proficiency in computer and technology skills - Possess a valid Texas Driver's License and have reliable transportation - Ability to pass a fingerprint based background check under TEA regulations - paid at own expense. Preferred Qualifications: - Bilingual ability in English and Spanish - Previous experience in Adult & Community Education Job Description: The following statements describe the general responsibilities assigned to this position and should not be construed as an exhaustive list of all duties, skills, efforts, or working conditions that may be assigned or required. Program Service Delivery: Engage families through phone calls, conferences, and coordination with student support personnel to monitor attendance and program participation. Design campus family engagement activities that support student academic achievement. Coordinate with district personnel to implement Parenting Partners curriculum at ACE centers Meet contract obligations by obtaining qualified participants by prescribed deadlines. Act as a liaison between the program and families, maintaining open lines of communication. Parent & Program Relationship Building: Establish and maintain positive relationships with families, gaining their trust and confidence. Conduct one-on-one meetings with families to understand their needs, concerns, and goals. Foster a sense of community among families through support groups, parent workshops, and networking events. Campus Coordination: Collaborate with principal and appropriate student support staff to target ACE families Provide ACE program orientation and training for families Monitor and document family attendance and participation for each family event. Administer Family Surveys to evaluate program effectiveness. Disseminate information about ACE programs, resources, and opportunities to families. File & Data Management: Collect registration, demographic, and academic information for each identified adult participant and enter into the TEAL database. Maintain data quality by monitoring files, maintaining proper documentation, and reviewing data for accuracy and errors. Maintain files to ensure program compliance with TEA guidelines Assist in tracking and analyzing data related to family engagement efforts, contributing to program evaluation and improvement. Integrative & Administrative Services: Coordinate services with program partners and providers to provide quality activities and services to meet participant needs. Provide volunteer and community partner orientation regarding Harlandale ISD policies and school-based services. Provide information, training, and tools to help families become effective advocates for their own needs. Position Funding: This is a 5 year grant funded position. There is no guarantee for future employment beyond the completion of the grant after the 2025-2026 school year.

Recovery Advocate (Addiction Rehab Support) - Full-Time | Wimberley, TX (Old Oaks Ranch Campus) 🌄 Nature Meets Purpose | ✅ Full-Time Shifts | 💙 Mission-Driven Work 🌟 Why Work at Nova Recovery Center - Old Oaks in Wimberley? Tired of the daily city grind? Imagine trading traffic for rolling hills, fresh air, and meaningful work. Located just outside the hustle of Austin, our Old Oaks campus in Wimberley, TX offers a tranquil, retreat-like setting where your work can truly change lives. As a Recovery Advocate, you'll play a vital role in helping individuals through the earliest stages of their recovery journey. This is more than a commute-it's a daily drive toward impact and inner fulfillment. ✨ What We Offer: ✅ Purpose-Driven Work - Support clients during one of the most critical moments of their lives ✅ Consistent Schedule - Full-time hours and shift stability ✅ Peaceful Work Environment - Get out of the city and into nature without losing your paycheck ✅ Career-Boosting Experience - Perfect for aspiring counselors, case managers, nurses, and recovery coaches ✅ Growth Opportunities - Structured paths for internal advancement 🎁 Benefits Package Medical Insurance Dental, Vision, and Life Insurance options available Paid Time Off (PTO) - Accrue 5.85 hours per pay period after probationary period 📍 Location: 601 Old Oaks Ranch Road, Wimberley, TX 78676 (Approx. 45-55 min from South Austin - and worth every mile.) 💰 Starting Pay: $14.00/hour 📅 Possible Available Shifts (Full-Time): 🌅 1st Shift: 7:00 AM - 3:00 PM 🌆 2nd Shift: 3:00 PM - 11:00 PM 🌙 3rd Shift: 11:00 PM - 7:00 AM 🔹 What You'll Do as a Recovery Advocate You'll be a grounding presence in a client's early recovery experience. From maintaining structure to offering encouragement, you'll ensure our environment is safe, supportive, and healing. Your Role Includes: ✔️ Monitoring client behavior & documenting observations ✔️ Completing rounds every 30 minutes to ensure safety ✔️ Helping with admissions, discharges & transport ✔️ Encouraging recovery-focused behavior & redirecting when needed ✔️ Upholding respectful, professional boundaries while offering heartfelt support 📌 Who We're Looking For: ✅ Compassionate, grounded individuals with a heart for helping others ✅ Strong communicators with emotional resilience ✅ People who value structure, calm, and meaningful work ✅ Those who see commuting to Wimberley as a scenic route to purpose 🚀 Join the Team at Old Oaks At Nova Recovery Center, our team is tight-knit, passionate, and driven by purpose. We work in nature, with intention, and we're changing lives every day.

Matador Special Services/Behavior Specialist Additional Information: Show/Hide SEGUIN INDEPENDENT SCHOOL DISTRICT Job Description JOB TITLE: Behavioral Specialist WAGE/HOUR STATUS: Exempt REPORTS TO: Special Education Behavior Coordinator PAY GRADE: Professional (1) DEPT/SCHOOL: Matador Special Services Department DAYS EMPLOYED: 197 DATE REVISED: June 2025 PRIMARY PURPOSE: Conduct Functional Behavioral Assessments and develop Behavior Intervention Plans. Provide consultation, technical assistance, and behavioral support to assigned campuses. Services may include crisis intervention, program development and monitoring, modeling and support for teachers, classroom consultation and other direct or indirect services to students and families. QUALIFICATIONS: Education/Certification: Master's degree (preferred) Minimum of 3 years teaching experience SEE ATTACHMENT FOR ADDITIONAL JOB INFORMATION While all applications will be reviewed, not all applicants will be interviewed. Seguin Independent School District does not to discriminate on the basis of age, race, religion, color, national origin, sex, marital or veteran status, disability (or relationship or association with an individual with a disability), genetic information or other legally protected status in its programs, services or activities as required by Title VI of the Civil Rights Act of 1964, as amended; Title IX of the Education Amendments of 1972; and Section 504 of the Rehabilitation Act of 1973, as amended. Attachment(s): * Behavior Specialist rev_ June 2025.doc

Role and Responsibilities Divinity Family Services is committed to preserving family connections and promoting stability by licensing and supporting kinship homes for foster care through our Foster and Adoptive Home Development (FAD) program. Guided by Trust-Based Relational Intervention (TBRI) principles, we recognize the unique strengths and needs of kinship caregivers who step in to care for children within their extended families. Within the FAD department, the Kinship Family Engagement Specialist plays a central role in developing, verifying, monitoring, and supporting kinship families. This includes offering consistent, compassionate guidance and trauma-informed coaching to help caregivers build safe, connected, and regulated home environments that meet the emotional and behavioral needs of children who have experienced adversity. Our mission is to empower kinship families through relational support, trauma-informed training, and permanency-focused services that honor family integrity and healing. Duties Actively assist in the recruitment of kinship families, with an emphasis on preserving family and cultural connections. Communicate and collaborate with kinship families to collect and process all required documentation for licensure. Provide relational support to families as they navigate technical requirements, recognizing that kinship caregivers may need additional advocacy and coaching. Walk alongside kinship families to maintain a strengths-based, culturally responsive approach while tracking their progress, determining eligibility, and ensuring applicants meet verification criteria. Conduct walkthroughs of the home, checking for health and safety compliance (including fire and evacuation plans), while recognizing the uniqueness of kinship households and approaching variances through a trauma-informed and supportive lens. Ensure homes meet Minimum Standards for Child Placing Agencies as well as SSCC and DFPS contractual requirements, while offering education, empowerment, and accommodations that promote permanency without unnecessary disruption. Enter all required data into internal software systems and support families in uploading necessary documentation into their Parent Portal. Provide patient, hands-on assistance, especially for kinship families who may face digital literacy or resource barriers. Collaborate regularly with DFPS kinship and legal units to request records, share updates, and advocate for timely licensing and support of kinship caregivers. Foster positive relationships with DFPS staff rooted in shared permanency goals. Offer continued coaching, encouragement, and TBRI-informed strategies to kinship parents throughout and after the verification process. Recognizing kinship caregivers may experience unique stressors and deserve relational, flexible support. Work closely with Quality Assurance and Case Management teams to ensure each home's file is complete and participate in collaborative discussions that focus on the kinship family's individual strengths and the child/children's needs. Conduct home study interviews that are individualized and culturally sensitive, evaluating home safety, relational dynamics, and potential risks. Engage all household members, children in care, and references in a way that builds trust and honors lived experiences. Complete the Kinship Addendum or full home study with a narrative approach that reflects the family's values, trauma history, and readiness to support the child. Ensure each section tells the family's story in a dignified and strengths-focused manner. Submit completed home studies and compliance files to the kinship auditing team for internal review. Incorporate feedback professionally and accurately, then submit it to the Kinship Support Supervisor for final approval and signature. Proactively communicate any areas of concern to the Kinship Support Supervisor and appropriate external parties, ensuring child safety and placement stability are prioritized. Qualifications and Education Requirements The employee must meet the minimum age requirements for full-time work in accordance with Texas child labor law and the federal fair labor standards act. This job description will act as an acknowledgment that the employee does meet the minimum age requirements set by state and federal labor guidelines. Bachelor's Degree Home study writing experience preferred and knowledge of Minimum Standards state guidelines and state contracts Preferred work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Conditions of Employment Employees must maintain a valid Texas driver's license and motor vehicle insurance coverage as required by Texas law. In accordance with Texas law, Divinity Family Services (DFS) will conduct criminal background checks on all candidates and reserves the right to conduct random drug screenings during employment. Employees may be required to work weekends or evening hours as necessary to meet the needs of the organization. Employees are required to always keep a functioning cellular phone to ensure availability for on-call and after-hours duties. The physical demands of the position may require employees to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. On rare occasions, employees may be required to lift 30 pounds. In compliance with the Health Insurance Portability and Accountability Act (HIPAA), employees are required to adhere to all applicable federal and state laws, as well as DFS's policies and procedures, regarding the safeguarding of confidential healthcare information. In accordance with the Americans with Disabilities Act (ADA), Divinity Family Services (DFS) will make reasonable accommodations for qualified employees with disabilities, upon request, unless doing so would cause undue hardship to the organization. DFS is committed to diversity and inclusion, adhering to Equal Employment Opportunity (EEO) guidelines. The organization does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic, in compliance with federal, state, and local laws.

Job Description On Site Location: Bulverde, TX PRIMARY FUNCTION/RESPONSIBILTY The Youth Care Specialist is to monitor, guide, coach, instruct, mentor, communicate politely with all youth in their daily setting. Youth will be respectfully treated as Very Important People (VIP's), with quality customer service-oriented attitudes, behaviors and words. All for the purpose of building sustainable self-regulation skills in the youth. ESSENTIAL DUTIES AND RESPONSIBILITIES Youth Care Specialist (YCS) provide direct care for abused/neglect youth through a therapeutic and trauma informed framework. YCS must work together for the benefit of those we serve and the continuity of the program; staff are expected to collaborate with the entire team and schedule regular meetings together to coordinate all the needs of the children and goings on of the campus. Be able to read, write and communicate with co-workers, medical personnel, and other person's necessary to care for the needs of children. Provide emotional support utilizing trauma informed techniques, praise, positive feedback, affection, and empathy to build client's ability to self-regulate. Use rational problem-solving techniques to teach the clients critical thinking skills, assist with behavioral problems, counsel through personal issues, and provide crisis intervention. Plan, participate, and provide opportunities for individual and family activities that are both educational and entertaining. Model positive parenting, family, and individual relationship skills to clients, parents, legal guardians, and caretakers. Maintain contact and records with both internal and external agencies to obtain or provide information regarding youth's behaviors, strategies, and progress. Prepare written records for program budgeting, weekly menus, tracking youth progress, reporting incidents/behaviors, and collaborating with the case manager on documenting youth medical needs and appointments within the prescribed time frame. Teach and model positive values and ethical behaviors, as well as support and encourage participation in all activities. Always encouraging residents to participate but never forcing them and always respecting everyone's personal space. Assist with supervising the activities assigned to direct care staff to aid in client development and success. Assist youth with laundering personal laundry. Manage the daily operating schedule of the residence; assist with youth transportation needs, and overall facility upkeep (inside and outside). Adhere to all SJRC Touchstone policies and procedures, campus and residence guidelines, and DFPS GRO minimum standards. Report any/all suspecting abuse or neglect to the Administrator on duty and immediately report the information to DFPS: txabusehotline.org. Keep the Administrator and/or Director informed immediately, in the event of emergencies or unusual developments. Attend scheduled trainings and staff meetings. Document USDA food program data. Ensure compliance with all licensing regulations and contract requirements. Always ensure safety and supervision of youth. Complete all duties assigned by the supervisor. Report campus maintenance to the supervisor. Touchstone Program Follow individualized therapeutic protocols for youth. Ensure basic needs of hygiene, nutrition, and clothing are met for each child. Prepare and serve daily meals as needed. Maintain cleanliness of the home environment, ensuring a safe and secure environment. Guide youth in self-regulation attributes related to social settings, self-help, academics, independent living preparation, problem solving, personal hygiene, financial literacy, and employability skills. Counsel youth through personal challenges using principles of the Neurosequential model of therapeutics, in accordance with required regulatory standards. Attend to youth's medical, dental, vision, and behavioral health needs. Provide for moral, spiritual, and educational development of youth. Provide crisis intervention to youth while maintaining emotional self-control. Organize and participate in play/recreational time with the youth. Support and assist youth with all educational need to include homework, projects, and extracurricular activities. Provide transportation as needed to school, work, appointments, and recreational activities. Assist the Shift Supervisors in providing documentation, services, and treatment needs to youth. Display positive role modeling and leadership for youth by exhibiting skills taught in TBRI training. QUALIFICATIONS High School diploma or equivalent is required, such as a GED from a program recognized by the Texas Education Agency, the Texas Private School Accreditation Commission or similar educational entity from another state, or documentation to verify high school equivalency from home schooling. Must provide a copy of degree/proof of degree. College degree or credit is preferred. Valid Texas driver's license, appropriate insurance, and reliable car. Flexibility and willingness to work a wide array of hours, including days, evenings, weekends, and holidays. Ability to pass reference verification procedure to determine one's fitness to satisfactorily and safely care for youth. Ability to attend all required trainings. Must be physically, mentally, and emotionally capable of performing all assigned tasks, and have the necessary skills to perform assigned tasks. Age minimum of 21 years of age per licensing standards. PHYSICAL/MENTAL REQUIREMENTS AND OTHER INFO Body mobility to stoop, kneel, bend, reach, and walk and walk briskly to interact with and monitor children. Stamina to work long days and drive long distances. Moderate to heavy lifting to up to 60 pounds. Must have the ability to communicate both verbally and in writing. Must have the ability to give and receive verbal and written instructions (with or without hearing aids). Must have the ability to read fine print, have sustained vision, and peripheral vision (with or without glasses). Environment requires dexterity to remain calm and adapt to fast paced and emotional environments consisting of children with moderate to severe emotional and psychological needs. Retreat / Camp like settings with varying moderate to high degrees of background noise. Light and ventilation are found in a typical cabin setting. Campuses are smoke-free, except on permitted campuses in designated areas. Possible injury when lifting or moving (child or objects) if employee fails to use proper body mechanics, or if proper techniques are not used when the use of SAMA containment techniques are required. DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPS Supervised by: Shift Supervisor Supervises: N/A PM Shift - 2-10pm weekends required

OVN Shift - 10pm-6am weekends required PRIMARY FUNCTION/RESPONSIBILTY The Youth Care Specialist is to monitor, guide, coach, instruct, mentor, communicate politely with all youth in their daily setting. Youth will be respectfully treated as Very Important People (VIP's), with quality customer service-oriented attitudes, behaviors and words. All for the purpose of building sustainable self-regulation skills in the youth. ESSENTIAL DUTIES AND RESPONSIBILITIES * Youth Care Specialist (YCS) provide direct care for abused/neglect youth through a therapeutic and trauma informed framework. * YCS must work together for the benefit of those we serve and the continuity of the program; staff are expected to collaborate with the entire team and schedule regular meetings together to coordinate all the needs of the children and goings on of the campus. * Be able to read, write and communicate with co-workers, medical personnel, and other person's necessary to care for the needs of children. * Provide emotional support utilizing trauma informed techniques, praise, positive feedback, affection, and empathy to build client's ability to self-regulate. * Use rational problem-solving techniques to teach the clients critical thinking skills, assist with behavioral problems, counsel through personal issues, and provide crisis intervention. * Plan, participate, and provide opportunities for individual and family activities that are both educational and entertaining. * Model positive parenting, family, and individual relationship skills to clients, parents, legal guardians, and caretakers. * Maintain contact and records with both internal and external agencies to obtain or provide information regarding youth's behaviors, strategies, and progress. * Prepare written records for program budgeting, weekly menus, tracking youth progress, reporting incidents/behaviors, and collaborating with the case manager on documenting youth medical needs and appointments within the prescribed time frame. * Teach and model positive values and ethical behaviors, as well as support and encourage participation in all activities. Always encouraging residents to participate but never forcing them and always respecting everyone's personal space. * Assist with supervising the activities assigned to direct care staff to aid in client development and success. * Assist youth with laundering personal laundry. * Manage the daily operating schedule of the residence; assist with youth transportation needs, and overall facility upkeep (inside and outside). * Adhere to all SJRC Touchstone policies and procedures, campus and residence guidelines, and DFPS GRO minimum standards. * Report any/all suspecting abuse or neglect to the Administrator on duty and immediately report the information to DFPS: txabusehotline.org. * Keep the Administrator and/or Director informed immediately, in the event of emergencies or unusual developments. * Attend scheduled trainings and staff meetings. * Document USDA food program data. * Ensure compliance with all licensing regulations and contract requirements. * Always ensure safety and supervision of youth. * Complete all duties assigned by the supervisor. * Report campus maintenance to the supervisor. Touchstone Program * Follow individualized therapeutic protocols for youth. * Ensure basic needs of hygiene, nutrition, and clothing are met for each child. * Prepare and serve daily meals as needed. * Maintain cleanliness of the home environment, ensuring a safe and secure environment. * Guide youth in self-regulation attributes related to social settings, self-help, academics, independent living preparation, problem solving, personal hygiene, financial literacy, and employability skills. * Counsel youth through personal challenges using principles of the Neurosequential model of therapeutics, in accordance with required regulatory standards. * Attend to youth's medical, dental, vision, and behavioral health needs. * Provide for moral, spiritual, and educational development of youth. * Provide crisis intervention to youth while maintaining emotional self-control. * Organize and participate in play/recreational time with the youth. * Support and assist youth with all educational need to include homework, projects, and extracurricular activities. * Provide transportation as needed to school, work, appointments, and recreational activities. * Assist the Shift Supervisors in providing documentation, services, and treatment needs to youth. * Display positive role modeling and leadership for youth by exhibiting skills taught in TBRI training. QUALIFICATIONS * High School diploma or equivalent is required, such as a GED from a program recognized by the Texas Education Agency, the Texas Private School Accreditation Commission or similar educational entity from another state, or documentation to verify high school equivalency from home schooling. Must provide a copy of degree/proof of degree. * College degree or credit is preferred. * Valid Texas driver's license, appropriate insurance, and reliable car. * Flexibility and willingness to work a wide array of hours, including days, evenings, weekends, and holidays. * Ability to pass reference verification procedure to determine one's fitness to satisfactorily and safely care for youth. * Ability to attend all required trainings. * Must be physically, mentally, and emotionally capable of performing all assigned tasks, and have the necessary skills to perform assigned tasks. * Age minimum of 21 years of age per licensing standards. PHYSICAL/MENTAL REQUIREMENTS AND OTHER INFO * Body mobility to stoop, kneel, bend, reach, and walk and walk briskly to interact with and monitor children. * Stamina to work long days and drive long distances. * Moderate to heavy lifting to up to 60 pounds. * Must have the ability to communicate both verbally and in writing. * Must have the ability to give and receive verbal and written instructions (with or without hearing aids). * Must have the ability to read fine print, have sustained vision, and peripheral vision (with or without glasses). * Environment requires dexterity to remain calm and adapt to fast paced and emotional environments consisting of children with moderate to severe emotional and psychological needs. * Retreat / Camp like settings with varying moderate to high degrees of background noise. * Light and ventilation are found in a typical cabin setting. * Campuses are smoke-free, except on permitted campuses in designated areas. * Possible injury when lifting or moving (child or objects) if employee fails to use proper body mechanics, or if proper techniques are not used when the use of SAMA containment techniques are required. DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPS Supervised by: Shift Supervisor Supervises: N/A

On Site Location: Bulverde, TX OVN Shift - 10pm-6am weekends required PRIMARY FUNCTION/RESPONSIBILTY The Youth Care Specialist is to monitor, guide, coach, instruct, mentor, communicate politely with all youth in their daily setting. Youth will be respectfully treated as Very Important People (VIP's), with quality customer service-oriented attitudes, behaviors and words. All for the purpose of building sustainable self-regulation skills in the youth. ESSENTIAL DUTIES AND RESPONSIBILITIES Youth Care Specialist (YCS) provide direct care for abused/neglect youth through a therapeutic and trauma informed framework. YCS must work together for the benefit of those we serve and the continuity of the program; staff are expected to collaborate with the entire team and schedule regular meetings together to coordinate all the needs of the children and goings on of the campus. Be able to read, write and communicate with co-workers, medical personnel, and other person's necessary to care for the needs of children. Provide emotional support utilizing trauma informed techniques, praise, positive feedback, affection, and empathy to build client's ability to self-regulate. Use rational problem-solving techniques to teach the clients critical thinking skills, assist with behavioral problems, counsel through personal issues, and provide crisis intervention. Plan, participate, and provide opportunities for individual and family activities that are both educational and entertaining. Model positive parenting, family, and individual relationship skills to clients, parents, legal guardians, and caretakers. Maintain contact and records with both internal and external agencies to obtain or provide information regarding youth's behaviors, strategies, and progress. Prepare written records for program budgeting, weekly menus, tracking youth progress, reporting incidents/behaviors, and collaborating with the case manager on documenting youth medical needs and appointments within the prescribed time frame. Teach and model positive values and ethical behaviors, as well as support and encourage participation in all activities. Always encouraging residents to participate but never forcing them and always respecting everyone's personal space. Assist with supervising the activities assigned to direct care staff to aid in client development and success. Assist youth with laundering personal laundry. Manage the daily operating schedule of the residence; assist with youth transportation needs, and overall facility upkeep (inside and outside). Adhere to all SJRC Touchstone policies and procedures, campus and residence guidelines, and DFPS GRO minimum standards. Report any/all suspecting abuse or neglect to the Administrator on duty and immediately report the information to DFPS: txabusehotline.org. Keep the Administrator and/or Director informed immediately, in the event of emergencies or unusual developments. Attend scheduled trainings and staff meetings. Document USDA food program data. Ensure compliance with all licensing regulations and contract requirements. Always ensure safety and supervision of youth. Complete all duties assigned by the supervisor. Report campus maintenance to the supervisor. Touchstone Program Follow individualized therapeutic protocols for youth. Ensure basic needs of hygiene, nutrition, and clothing are met for each child. Prepare and serve daily meals as needed. Maintain cleanliness of the home environment, ensuring a safe and secure environment. Guide youth in self-regulation attributes related to social settings, self-help, academics, independent living preparation, problem solving, personal hygiene, financial literacy, and employability skills. Counsel youth through personal challenges using principles of the Neurosequential model of therapeutics, in accordance with required regulatory standards. Attend to youth's medical, dental, vision, and behavioral health needs. Provide for moral, spiritual, and educational development of youth. Provide crisis intervention to youth while maintaining emotional self-control. Organize and participate in play/recreational time with the youth. Support and assist youth with all educational need to include homework, projects, and extracurricular activities. Provide transportation as needed to school, work, appointments, and recreational activities. Assist the Shift Supervisors in providing documentation, services, and treatment needs to youth. Display positive role modeling and leadership for youth by exhibiting skills taught in TBRI training. QUALIFICATIONS High School diploma or equivalent is required, such as a GED from a program recognized by the Texas Education Agency, the Texas Private School Accreditation Commission or similar educational entity from another state, or documentation to verify high school equivalency from home schooling. Must provide a copy of degree/proof of degree. College degree or credit is preferred. Valid Texas driver's license, appropriate insurance, and reliable car. Flexibility and willingness to work a wide array of hours, including days, evenings, weekends, and holidays. Ability to pass reference verification procedure to determine one's fitness to satisfactorily and safely care for youth. Ability to attend all required trainings. Must be physically, mentally, and emotionally capable of performing all assigned tasks, and have the necessary skills to perform assigned tasks. Age minimum of 21 years of age per licensing standards. PHYSICAL/MENTAL REQUIREMENTS AND OTHER INFO Body mobility to stoop, kneel, bend, reach, and walk and walk briskly to interact with and monitor children. Stamina to work long days and drive long distances. Moderate to heavy lifting to up to 60 pounds. Must have the ability to communicate both verbally and in writing. Must have the ability to give and receive verbal and written instructions (with or without hearing aids). Must have the ability to read fine print, have sustained vision, and peripheral vision (with or without glasses). Environment requires dexterity to remain calm and adapt to fast paced and emotional environments consisting of children with moderate to severe emotional and psychological needs. Retreat / Camp like settings with varying moderate to high degrees of background noise. Light and ventilation are found in a typical cabin setting. Campuses are smoke-free, except on permitted campuses in designated areas. Possible injury when lifting or moving (child or objects) if employee fails to use proper body mechanics, or if proper techniques are not used when the use of SAMA containment techniques are required. DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPS Supervised by: Shift Supervisor Supervises: N/A

Job Description If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the Refugee School Impact (RSI) Coordinator, the RSI Family Engagement Specialist provides families with ongoing culturally appropriate resources they can use to stay informed and well-equipped. The Family Engagement Specialist provides parental support through home visits, group orientations and parenting education. Furthermore, Family Engagement Specialist also assist students and families with long term integration and self-sufficiency through building interconnectedness with the school and larger community. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including: medical, dental, vision available the first day of employment, generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays, 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave, company 403(b) contribution of 3%, an additional 7% match which vests immediately, At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers. DUTIES Perform the day-to-day operations of the RSI program to meet contract goals and objectives. Serve as the primary liaison between schools, refugee families, and community organizations. Conduct home visits for screenings, enrollment, and needs assessments. Prepare and deliver cultural orientation, parenting education, and other support activities to RSI families, focusing on topics such as the U.S. education system, cultural differences, and effective parenting strategies. Help ensure refugee families understand and actively participate in parent-teacher conferences and other school-related activities. Collaborate with school staff and advocates to ensure the needs of families and students are met. Provide direct client assistance by providing tailored support services to meet individual family needs. Collect data and generate timely reports to track program outcomes and progress. Support clients with program outreach work (e.g., providing program information to community partners to facilitate referrals into program). Provide referrals to community services and resources such as parenting skills programs, healthcare and dental clinics, family planning, low-income housing, nutrition services, rental and energy assistance, and childcare as needed. Maintain accurate, confidential records for each client and ensure proper documentation of services. Coordinate services and activities with Global Refuge RSI team to ensure families receive necessary and timely support. Follow-up on referrals in a timely manner. Attend all required meetings, workgroups, and trainings, including program orientations and database training to effectively utilize program management tools. Maintain appropriate boundaries when working with parents and families. Support with joint development and hosting of youth and family activities across Global Refuge RSI programming. Maintain program information and data collection systems in compliance with Global Refuge standards and contractual obligations. Participate in performance-related goal setting and achievement to meet personal and organizational objectives and goals. Other duties as assigned. QUALIFICATIONS Bachelor's degree in Social Work or behavioral/human services field or two years of experience providing case management and/or social services preferred. Experience working with refugees, immigrants, or limited English speakers, is highly preferred. Fluency in one of the key languages used by client populations is preferred (includes but is not limited to: Spanish, Arabic, Dari, French, Swahili). Proficient in the use of MS Word, MS Excel, and database programs. Ability to work efficiently in a fast-paced environment, troubleshoot, and follow projects through with attention to detail. Ability to work as a team member and independently, with a high level of self-motivation. Exceptional interpersonal skills, including keen listening ability and relationship building. Must have a valid driver's license, reliable personal transportation, a clean driving record, and valid insurance and be able to travel locally as required. Cross-cultural or international experience preferred. Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners. Must be willing and able to work in-office 5 days per week. Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify. We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.