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  • Member Advocate

    American Health Partners 4.0company rating

    Advocate job in Orlando, FL

    American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. This division currently operates in Tennessee, Georgia, Missouri, Kansas, Oklahoma, Utah, Texas, Mississippi, Iowa, Idaho, Louisiana, and Indiana with planned expansion into other states in 2025. For more information, visit AmHealthPlans.com. If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! Benefits and Perks include: * Affordable Medical/Dental/Vision insurance options * Generous paid time-off program and paid holidays for full time staff * TeleDoc 24/7/365 access to doctors * Optional short- and long-term disability plans * Employee Assistance Plan (EAP) * 401K retirement accounts with company match * Employee Referral Bonus Program Position Summary: The Member Advocate is a customer-service focused position that will support local service areas. This role reports to the Program Manager of their specific work region. The position is considered a work-from-home position as no formal office space/work location is provided; however, the Member Advocate will conduct a large portion of his/her work within partner nursing homes within a specific work region. Essential Functions: * Member Advocate will welcome all new members in accordance with established Plan processes. * Once member is enrolled, follow up member to ensure that any questions are answered, act as a point of contact if the member or their family needs assistance with the plan, or provide them with periodic updates about the plan. * Act as front-line support as needed with the member, partner facility and integrated care team to ensure the needs of the Member and Plan are met. * Develop and maintain relationships with key network providers/facilities within assigned region; support continued regional network development activities necessary to meet network adequacy requirements. * Meet with the member and/or their family at least monthly. * Member Advocates will annually sponsor or assist with no less than one group activity at each of their regional nursing facilities. * Contact TruHealth staff or appointees at least monthly, but more often as appropriate, to discuss and ensure the needs of the Member and Plan are met. * Follow up on any items that the members are dissatisfied with and report to plan accordingly. * Develop and maintain reporting to include but not limited to managing member status, daily/weekly/monthly facility calendar, issues tracking/management. * Ensure that ALL interactions with the member are compliant with CMS regulations. * Other responsibilities as assigned. Required Work Experience: * Experience successfully working in a healthcare delivery setting with elderly patients as either a clinician, social worker or caregiver. Nursing home experience is preferred. * CMS regulations regarding Medicare Advantage Plans Other Requirements: * Exceptional interpersonal skills with demonstrated ability to work independently as well as with a team; must be a good listener to understand feedback raised by the family. * Compliant, at all times, with CMS regulations regarding Medicare Advantage Plans. * Ability to work well with staff at each of the nursing homes in the assigned region to include nursing staff, doctors and administration staff. * Ability to deliver outstanding customer service with a proven track record. * Exceptional organizational skills * Strong written and verbal communication and clear-thinking skills with the ability to synthesize complex issues into simple messages. * Willingness and ability to travel to facilities within your assigned region; have dependable transportation, a current driver's license, a clean driving record, and proof of insurance. * Strong proficiency in computer skills in Microsoft Office Suite products. * Have suitable home work space allowing for productive office environment. License/Certification/Education Required: * Current Driver's License in applicable state * Associate Degree preferred EQUAL OPPORTUNITY EMPLOYER Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. This employer participates in E-Verify.
    $33k-46k yearly est. 14d ago
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  • Domestic Violence Child Welfare Advocate

    Harbor House of Central Florida 3.4company rating

    Advocate job in Orlando, FL

    Job Description Harbor House of Central Florida - Child Welfare Advocate (CPI) Harbor House of Central Florida is Orange County's state-certified Domestic Violence service provider. We are dedicated to supporting survivors of domestic violence through comprehensive services, including a 24-hour crisis hotline, emergency shelter, counseling, legal advocacy, and community education. Position Overview: The Child Welfare Advocate (CPI) Serves as a consultant for child welfare staff and community partners to enhance survivor and child safety while holding batterers accountable in domestic violence cases. The Domestic Violence Child Welfare Advocate will be co-located with a Department of Children and Families (DCF) Child Protective Investigations (CPI) Unit that oversees Orange County child welfare cases. Key Responsibilities: Works to make contact, build rapport, and work directly with CPI staff in assessing domestic violence cases to determine areas of need, set goals, and when appropriate develop service management plans. Provides referrals with community service providers to facilitate accomplishment of service management plan. Conducts follow-up meetings with CPI staff to assess progress toward completion of goals and identify areas requiring further assistance. Provides immediate support, advocacy, safety planning, lethality assessments and crisis intervention counseling to survivors of domestic violence. Participates in service management review with peers, supervisors and staffing meetings. Work closely with Harbor House INVEST Advocates, Early Victim Engagement (EVE) Advocates, Court Advocates, and Shelter Services Advocates to ensure coordination of services. Records and compiles statistical data on clients and services that will be submitted to the Legal Advocacy Manager. Qualifications: Education: Minimum of an undergraduate degree in Social Work, Psychology, Counseling, or related field is required. Experience: A minimum of two years of service management experience, preferably in a domestic violence program, law enforcement, or other related victim advocate program, is required. Training in the Safe & Together model for child welfare cases is preferred. Discretion: Professional experience may be substituted for formal education at the discretion of the Chief Executive Officer. Licensing: Valid Florida Driver's License with a clean record for the past 5 years. Must be 21 years or older to meet agency insurance requirements. Skills: Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). Ability to learn organization-specific software, including databases and content management systems. Strong professional writing and communication skills. Ability to manage multiple priorities in a fast-paced environment with attention to detail. Knowledge of case management, and the ability to provide effective and immediate crisis intervention. Knowledge of DCF, child protective investigations, and the dependency court process. Training Requirements: Completion of CORE Competency training within 90 days of hire. Additional mandatory training is required on an annual basis per Agency Policies & Procedures. Why Join Us? By joining Harbor House of Central Florida, you will play a vital role in supporting survivors of domestic violence. Your work will directly contribute to the well-being and empowerment of those in need Harbor House is an equal opportunity employer and drug free workplace. We provide a dynamic and rewarding workplace environment with excellent benefits. Join a team that saves lives every day. To apply visit our website at: ****************************************************** No calls please Harbor House is a drug-free workplace. Job Posted by ApplicantPro
    $40k-48k yearly est. 17d ago
  • SALES ADVOCATE

    Elite Wireless Corporation

    Advocate job in Lake Mary, FL

    General Position Objectives: The Sales Advocate is responsible for assisting customers with the purchase of products and services. The Sales Advocate should consistently deliver high quality customer service. Will consistently exceed sales and operations goals. The Sales Advocate is responsible for store appearance, as well as assisting in operational assignments and projects assigned by management. Sales Achieve and exceed established weekly sales quotas. Deliver complete, high quality sales that exceed the company's benchmark on key metrics. Practice specific behaviors and best practices to generate and maximize sales and key metrics, as indicated by management. Regularly check sales paperwork to review for discrepancies/errors. Use proper judgment to avoid fraudulent purchases or theft. Operations Complete all required training within the timeline established by management. Maintain store appearance. Adhere to all policies, as outlined in the Employee Handbook and other company communications. Follow all Cash Depositing procedures as outlined by management. When opening or closing a store, accurate and timely completion of related checklists. Immediate communication of any inventory deficiency to management. Merchandising Participate in marketing events that are held both at your location and within the district as required. Protect and maintain Company assets by following security guidelines provided by management. Assist with merchandise arrangement and display items within the location. Assists with inventory maintenance. Additional job tasks as assigned. Qualifications Skills and Competencies Excellent sales skills and demonstrated ability to meet or exceed performance standards Able to deliver high quality customer service Ability to work flexible hours, including evenings, weekends and holidays. Ability to operate a personal computer, wireless equipment, copier and fax Education and Experience High School degree or equivalent Previous retail sales experience preferred but not required Previous cash handling experience preferred (any industry) but not required Working Conditions Physical Effort: Position requires moderate physical activity; requires handling of average-weight objects up to 30 pounds or standing for long periods of time (more than 8 hours per day). Physical Risk: Work environment involves some exposure to physical risks that require following basic safety precautions; must be able to work on ladder; push and pull 30lbs.; lift up to 15 lbs. overhead; must be able to carry 50lbs. or greater for at least 100 feet; and stoop and bend.
    $36k-59k yearly est. Auto-Apply 60d+ ago
  • Advocate

    Kellogg Garden Products 4.1company rating

    Advocate job in Orlando, FL

    Kellogg Garden Products, a family-owned and operated company with roots that span over four generations is seeking seasonal Advocates. In this role you will: Increase sales of Kellogg branded items, by assisting customers with their soil purchases. Work in an assigned Home Depot store during peak selling seasons. Stock displays and assist customers with general gardening projects. Job Requirements: Must be outgoing, friendly, and a good listener Good verbal and interpersonal skills to work effectively with diverse groups of people Ability to become knowledgeable of all company products and sales procedures Ability to proactively and effectively communicate with customers and store personnel Achieve sales goals established by management Ability to stand, bend, stoop, climb and lift heavy objects weighing 50 lbs. or more Must have a personal smartphone (Android 4.0 and up or iPhone 9.0 or later) with data Outdoor work environment Employment/Schedule/Hours: Seasonal (February-June) Friday, Saturday, and Sunday Morning and early afternoon Education & Experience: High School diploma or GED 1 to 2 years previous sales or retail experience Garden experience is preferred but not required
    $37k-60k yearly est. 2d ago
  • Bilingual Sales Advocate (60610)

    Mobilelink USA

    Advocate job in Kissimmee, FL

    Mobilelink-Bilingual Sales Advocate With over 500 Cricket stores, Mobilelink is Cricket's largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Bilingual Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today! Why Join the Mobilelink Family? Unlimited earning potential Unlimited growth potential PTO after 90 days. Dental Insurance Health insurance Vision insurance Company-paid Life Insurance Role Responsibilities: Provide extraordinary customer service by being compassionate towards and understanding their needs. Build value by offering tailored and thoughtful solutions to fit each person, family, or business. Represent our Company and the Cricket brand with the utmost professionalism and courtesy. Assist our leaders with store operations and duties. Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment). As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth. Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown. #CB Qualifications Job Qualifications: Must be fluent in two or more languages. This specific position requires English and Spanish. Clear communication skills- Attitude and technical aptitude. Commitment to exemplary customer service, honesty, and integrity A background in retail sales is helpful, but not required. At least 18 years old and legally able to work in the United States without restrictions. Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays. Strong Social Media presence preferred. Must have reliable transportation to the location. Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed. Ability to operate a personal computer. Adhere to the Team Color policy while maintaining a neat and professional appearance. Working Conditions: Ability to lift up to 10 pounds. Ability to bend, squat, and stretch for purposes of inventory and stocking. Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation). Ability to work in a fast-paced environment. Ability to follow instructions to completion. Problem solves under pressure.
    $36k-59k yearly est. 8d ago
  • Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2225)

    Target 4.5company rating

    Advocate job in Edgewater, FL

    Starting Hourly Rate / Salario por Hora Inicial: $18.75 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of: * Communicating and interacting with guests to build an welcoming guest experience * Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns * Adapting to different guest interactions and situations * Promoting and engaging around various benefits, offerings and services As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: * Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard * Create a welcoming experience by greeting guests as you are completing your daily tasks. * When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. * Make the guest aware of current promos. store activities and events. * Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. * Thank guests and let them know we're happy they chose to shop at Target. * Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. * Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices. * Work efficiently to minimize guest wait time while maintaining guest service and accuracy. * Understand and show guests how to use the features and offerings within the Target App including Wallet. * Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features. * Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures. * Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal. * Stock supplies during store open hours while being available for the guest. * Demonstrate a culture of ethical conduct, safety and compliance. * Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. * Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. * All other duties based on business needs WHAT WE ARE LOOKING FOR This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go: * Communicating effectively, including using positive language and attentive to guests needs * Welcoming and helpful attitude toward guests and other team members * Attention to detail while prioritizing tasks * Willing to educate guests and engage around products and services * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. * Work both independently and with a team * Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Accurately handle checkout operations, transactions, and support cash office operations as needed * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others. * Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary. * Ability to remain mobile for the duration of a scheduled shift (shift length may vary). * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. Find competitive benefits from financial and education to well-being and beyond at ********************************************** Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
    $18.8 hourly Auto-Apply 60d+ ago
  • Bilingual Sales Advocate

    Cricket Wireless Authorized Retailer

    Advocate job in Deltona, FL

    Full-time Description Blue Fig USA is an authorized independent retailer of Cricket Wireless with corporate headquarters in Orlando, FL. With over 90 locations throughout the state, Blue Fig champions the corporate mission and message of a premium customer experience, every customer, every time. Every customer deserves an exceptional experience with no exception. Blue Fig is made of trained wireless experts. Our team members provide valuable solutions that meet the wireless needs of our customers. ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Assist customers by answering questions, presenting products and services, and checking for stock availability. Sales and marketing of wireless products and services. Sell devices, accessories, and other Cricket offerings. Attend training on products/services to understand the product features, trends, or styles of the products/services. DUTIES & RESPONSIBILITIES: Meet sales goals by selling wireless products and services to new and existing customers. Effectively present products and services to and develop relationships with potential clients. Handle all administrative aspects of the sale, including, but not limited to, completing customer contracts and warranties, accepting customer payments, and filing the completed orders. Stay updated with product knowledge, accessories, pricing plans, promotions, and service features through continuous learning and self-development. Know the market by keeping up with competitive offers and be able to provide market feedback to the Sales Manager regarding local competition and product/service needs. Explore individual needs and provide hands-on demonstrations of the latest technology in-store. Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing your expertise. Consult with new and existing customers in order to determine their wireless service needs. Maintain the integrity of store operating procedures, including opening, closing, inventory, point of sale paperwork/record keeping, cash management, and maintaining store standards/appearance in merchandising, backroom, restroom, and work area. Handles all customer service issues in a timely and professional manner. Directly responsible for ensuring sales accuracy of daily cash drawer and sales accuracy with customers. Daily observations per Velocity. Any other assigned duties for store or market goals as outlined by the company leadership. Requirements EDUCATION and/ or EXPERIENCE: High school diploma or equivalent. KNOWLEDGE, SKILLS, & ABILITIES: The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Positive, can-do attitude, highly motivated, results-driven personality. Excellent customer service skills and the ability to understand and implement our sales process. Ability to function independently as well as be a team player. Strong verbal, written, presentation, and interpersonal communication skills. Ability to multitask in a fast-paced environment. Ability to complete sales tasks and meet quotas. Must be able to work the varied hours of retail, including evenings, weekends, and holidays. DESIRED SKILLS: Customer Service experience is preferred, but not required Bilingual / English & Spanish SALARY/ BENEFITS: Base Salary Range $14.00 hourly Base + Commission (Hourly Pay and Commission Paid Weekly) Medical, Dental, Vision & Supplemental Insurance Benefits are eligible after 60 days JOB TYPE: Full-Time/ Part-Time Hourly- Non-Exempt ENVIRONMENT & PHYSICAL DEMANDS: The environmental and physical demands described here are representative of those an individual must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to occasionally lift 10 to 25 pounds. Constant walking and standing; frequent bending, stooping, and reaching
    $14 hourly 35d ago
  • OPS HUMAN SERVICES PROGRAM SPECIALIST - 64964573

    State of Florida 4.3company rating

    Advocate job in Daytona Beach, FL

    Working Title: OPS HUMAN SERVICES PROGRAM SPECIALIST - 64964573 Pay Plan: Temp 64964573 Salary: $21 to $22/Hour Total Compensation Estimator Tool Job posting category (Open Competitive) Your Specific Responsibilities: This position provides case management to persons infected and affected by HIV/AIDS within the two-county area of Volusia and Flagler Counties (Area 12). This position provides case management activities through office or field visits according to the guidelines established by the Florida Department of Health Bureau of Communicable Diseases HIV/AIDS Section and the Area 12 HIV/AIDS Program Office. This position reports to the SENIOR HUMAN SERVICE PROGRAM SPEC-SES (64067641). Specific duties are as follows: Completes Comprehensive Needs Assessments of individuals presenting themselves for assistance through the agency. Develops individualized care plans to address identified needs. Responsible for the implementation and oversight of care plans. Ensures Ryan White services are consistently used as the payer of last resort. Updates all required information regarding payer source eligibility on his/her clients in the FL RW Portal, CAREWare and HMS Databases within three business days. Completes and maintains accurate documentation of all client-specific activities. Case notes, scanned documents and all required information on clients are entered in the FL RW Portal and CAREWare database three business days. Promptly links clients to appropriate agencies for services and activities required to assist the client in achieving the goals and objectives identified in their care plan. Facilitates linkage and re-engagement activities for clients who appear to be out of care. Authorizes for transportation for clients to receive medical services and other social aid services (including provision of food vouchers) as needed. Educates clients concerning HIV, its transmission and complications, HIV risk reduction, insurance and entitlements. Advocates for clients and assists with navigation, referrals and enrollment. Completes Acuity Assessments including the following areas: Basic needs (i.e., financial, nutrition); Co-morbidities; Dental; Family planning. Health insurance/medical care coverage; HIV disease state; Housing/living arrangements. Mental health; Risk behaviors; Self-sufficiency (i.e., activities of daily living, literacy. Substance use; Transportation; Treatment adherence Clients are contacted based on their acuity level and monitored accordingly. Acuity Level - Reassess acuity annually unless client situation changes or if service requests become frequent. Recommended minimum contact (phone or face-to-face) every six months. Miscellaneous Activities: Attends and participates in general staff meetings, staff development, such as team/staff meetings and in-service/continuing education. Attends computer skills training classes as needed. Performs related duties as necessary including public health services during disaster. Maintains timely submission of EARs and timesheets. Performs other duties as assigned. Required Knowledge, Skills, and Abilities: Ability to work with HIV/AIDS clients Skilled at verbal communication, telephone etiquette, and use of DOH-Volusia telephones Ability to provide guidance and assistance to clients, coworkers, and community partners Ability to maintain confidential patient information meeting all HIPAA protocols Qualifications: Minimum - Must have two or more years of case management experience Preferred - Knowledge of State of Florida Ryan White comprehensive case management guidelines Skilled in use of CAREWare and the Health Management System (HMS) Ability to maintain effective working relationships with others Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: 1845 Holsonback Drive, Daytona Beach 32117 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available: * State of Florida 401(a) FICA Alternative Plan (mandatory) * Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office) * Workers' Compensation (mandatory, if needed) * Reemployment Assistance (Unemployment Compensation) (mandatory, if needed) * Deferred Compensation (voluntary) * Employee Assistance Program (voluntary) * And more! For a more complete list of benefits, including monthly costs, visit ***************************** Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: ****************** If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $21-22 hourly 10d ago
  • Life Enrichment Specialist

    27C-Grace Management Inc.

    Advocate job in Orlando, FL

    Job Description Pay $75,000 - $85,000/year with a 10/4 schedule - 10 days on with 4 days off per cycle About Grace Management, Inc. Grace Management, Inc. is a national leader in senior living, managing communities across the country that offer independent living, assisted living, and memory care. We're proud to foster a people-centered culture rooted in compassion, connection, and service. At Grace, you're more than an employee - you're part of a team dedicated to making a meaningful difference in the lives of residents and their families every day. Why Grace Management? Our tagline says it all: It's not like home. It is home. We're a mission-driven company dedicated to creating meaningful experiences for residents, families, and team members - and we're looking for someone who can help bring that story to life in a bold and innovative way. We believe the quality of our communities starts with the people who support them, which is why we're committed to help nurture a strong sense of belonging and professional growth. Full-time benefits include: PTO (Paid Time Off) and Holiday Pay: Take advantage of paid time off to maintain a healthy work-life balance. Daily pay: Get paid daily, providing you with financial flexibility and control over your earnings. Health/Dental Insurance 401K with employer match: Plan for your financial future with our 401k program. Life Insurance: Company paid life insurance Short and long-term disability: Financial security while you recover from an injury that puts you out of work Referral Bonuses: Refer qualified candidates and earn rewards Tuition Reimbursement: Invest in your education with our support Employee Assistance Program: Connecting our employees with resources for handling personal challenges Summary of Duties of the Life Enrichment Specialist The Life Enrichment Specialist is a full-time travel position responsible for providing on-site leadership support to Grace Management, Inc. communities by filling open Life Enrichment and Village Program leadership roles on assignment. This position ensures consistency in programming, hospitality excellence, and resident engagement during times of transition, vacancy, or performance improvement. The Specialist will work in collaboration with the Resident Experience team to uphold company standards, mentor Life Enrichment Directors and Village Program Life Enrichment Managers, and provide training and stabilization support across the portfolio. Essential Functions of the Life Enrichment Specialist Serve as an interim Life Enrichment Director or Village Program Life Enrichment Manager during community vacancies, transitions, or leadership changes, ensuring a seamless continuation of engagement programs. Travel to communities nationwide, providing hands-on leadership, training, and mentorship to Life Enrichment teams. Demonstrate full understanding and support of the Grace Management, Inc. mission, policies, and hospitality standards, ensuring consistent compliance and service excellence. Partner with the Vice President of Resident Experience to implement life enrichment initiatives, training programs, and engagement standards. Support the Resident Experience team with facilitation of national training sessions and engagement-focused initiatives. Provide mentoring and onboarding for new Life Enrichment Directors and Village Program Life Enrichment Managers, modeling professionalism and leadership. Deliver virtual and on-site Vibrant Living orientation and ongoing training, ensuring high adoption across all communities. Conduct community visits to observe operations, audit training compliance, assess engagement KPIs, and provide performance coaching. Offer temporary leadership coverage during acquisitions, transitions, or special projects to stabilize programming and maintain a strong engagement culture. Support development of action plans based on resident survey results and follow through on improvement initiatives. Collaborate cross-departmentally with Sales and Dining teams to deliver integrated lifestyle experiences. Assist in developing tools, templates, and best practices to enhance the delivery of engagement, hospitality, and life enrichment standards company-wide. Demonstrates support of the Grace Management, Inc. mission (by actions and attitude), policies and procedures, and assures consistent compliance. Support Resident Experience standards for Grace Management, Inc., working directly with corporate and community leaders to optimize department performance. Supports Vice President of Resident Experience in development and implementation of life enrichment initiatives, training plans, and life enrichment standards. Demonstrate exceptional command of the technology necessary to deliver virtual content and engagement on an enterprise scale. Participates in operations team calls to remain updated on company/community information and to provide updates on life enrichment, memory care and hospitality and engagement initiatives in collaboration with the Resident Experience team. Work with the Director of Hospitality and Engagement on the resident survey action planning process and completion of plan initiatives. Participates in interviewing new Life Enrichment Directors, Life Enrichment Coordinators, or Village Program Life Enrichment Managers as requested. Support the onboarding and coaching of Life Enrichment leaders (LEDs, LECs, and VPLEMs) across all levels of care as requested and assigned. Assist with the implementation of quarterly engagement campaigns, holiday programming, and corporate initiatives. Monitor resident engagement KPIs and provide follow-up coaching and support as needed. Assist with the development and refinement of tools, documentation templates, and best practices for resident engagement, hospitality, and life enrichment. Ensure programming culture is maintained and enhanced during times of change. Partner with community and divisional leadership to align expectations during onboarding. Non-Essential Functions of the Life Enrichment Specialist Participates in projects or committees, as assigned. Performs other duties, as requested. Stay informed on industry trends and innovation in engagement and programming Knowledge, Skills, Abilities, and Experience Bachelor's degree in Gerontology, Recreation Therapy, Human Services, or related field preferred Minimum of High School Diploma or GED equivalent and five years of relevant senior living community management experience or comparable post-high school education which may include vocational or college education; and three years of relevant multi-site senior living community management experience with proven leadership and management skills. Prior experience with Life Enrichment and Hospitality. Ability to travel full time (100%) to support community needs. Valid Driver's License and a driving record that meets the requirements of Grace Management, Inc. insurance carrier. Ability to accomplish goals and tasks by motivating others Ability to read, write and speak English. Excellent computer skills including: Windows, Office, Word, Excel, Outlook, internet based and property management programs. Solid ability to interact and build relationships. Demonstrate competence in oral and written communication. Must be organized, attentive to detail, and possess a positive, friendly and professional demeanor. Exceptional grammatical and writing skills, proficient with email process and etiquette. Must have the interpersonal skills to work with various levels of people, associates, and residents. Be in good physical health and free of communicable diseases. Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds. Adhere to and carry out all Grace Management, Inc. policies and procedures There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.
    $75k-85k yearly 28d ago
  • Major Case Specialist, General Liability

    Travelers Insurance Company 4.4company rating

    Advocate job in Orlando, FL

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $104,000.00 - $171,700.00 **Target Openings** 1 **What Is the Opportunity?** Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Major Case Specialist, you are responsible for investigating, evaluating, reserving, negotiating, and resolving complex, serious and severe claims typically with full damage value for average claim $500,000 to over a multi-million dollar value. You will serve as an expert technical resource to claim professionals, business partners, customers, and other stakeholders. This role is eligible for a sign on bonus up to $20,000. **What Will You Do?** + Oversee major General Liability claims from initiation to resolution, ensuring compliance with company policies and industry regulations.Conduct detailed investigations to gather evidence, assess liability and determine extent of damages. + Evaluate claim information and documentation to make informed decisions regarding coverage and settlement. + Engage in negotiations with claimants, legal representatives, and other parties to achieve fair and equitable settlements. + Maintain comprehensive and accurate records of all claim activities, communications, and decisions. + Prepare and present detailed reports on claim status, trends and outcomes to senior management. + Work closely with legal, underwriting, and other departments to ensure coordinated claim handling. + Apply litigation management strategies through the selection of counsel and evaluation. + In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. + Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. **What Will Our Ideal Candidate Have?** + Bachelor's Degree. + Ten years of experience in handling major General Liability claims and managing litigation and complex negotiations. + Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. + Able to make independent decisions on most assigned cases without involvement of management. + Thorough understanding of business line products, policy language, exclusions, and ISO forms. + Demonstrated ability of strategic claims handling practices. + Strong written and verbal communication skills with the ability to understand, synthesize, interpret, and convey information in a simplified manner. + Familiarity with industry regulations and legal requirements specific to General Liability insurance. + Ability to work independently and manage multiple high-value claims simultaneously. **What is a Must Have?** + High School Degree or GED required with a minimum of 4 years bodily injury litigation claim handling or comparable claim litigation experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $37k-49k yearly est. 51d ago
  • Youth Care Worker-Evening Shift

    Father Flanagan's Boys' Home

    Advocate job in Oviedo, FL

    Teaches skills and monitors youth behavior in accordance with an individualized service plan.Pay: $19/hour Schedule: Evenings 2pm-10pm, must be available on the weekends and holidays MAJOR RESPONSIBILITIES & DUTIES:Provides safe and effective services Adheres to policies related to safety and boundaries with service recipients. Attends safety and abuse risk management training as assigned. Adheres to procedures related to managing high-risk activities and supervising service recipients. Reports suspicious or inappropriate behaviors and policy violations. Follows mandated abuse reporting requirements. Adheres to policies and procedures related to Medication Administration for service recipients. Assists in the supervision and training of youth Assesses and monitors youth skills and progress to determine skill development needs and priorities. Uses the Boys Town Model to teach and monitor behaviors and skills in accordance with individualized service plans. Monitors activities and maintains a safe living and learning environment for youth. Monitors, supports, and encourages academic performance and educational success. Models appropriate relationships with youth and staff. Attends consultation meetings, staff meetings, and shift transition meetings. Assists in processing documents for youth intake and departure, updates files, and assists in the preparation of youth summaries and reports. Observes and participates in mediation and planning conferences with youth and their families. Attends to youth medical and physical conditions as needed. Utilizes Boys Town vehicle to transport youth to and from school, appointments, and outings. Monitors environment and ensures safe and secure conditions for youth. Ensures safety in accordance with policies and procedures including youth safety, outings, and reporting guidelines. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of regulatory requirements pertaining to youth care. Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality. Ability to build and sustain trust to facilitate successful, professional relationships. REQUIRED QUALIFICATIONS: High school diploma or equivalent required. Minimum 21 years of age required. Possess a valid driver's license with a good driving record and pass an annual Motor Vehicle Registration (MVR) check required. Demonstrate to criteria while maintaining current in CPR and nationally recognized personal restraint model must be obtained during pre-service training required. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Reasonably expected to have and maintain sufficient, agility, and endurance to perform all job requirements (including stressful situations – physically, mentally, and emotionally) encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families. Must have sufficient ability to see, hear, speak, and mobility to monitor youth, assist and perform daily household chores, and participate in activities with youth. Subject to outside environmental conditions occasionally and inside conditions frequently. Includes constant interruptions, inappropriate behaviors, and the potential for verbal and physical threats from youth. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.
    $19 hourly Auto-Apply 9d ago
  • Lead Youth Care Specialist

    Residing Hope

    Advocate job in Deltona, FL

    This is a full-time (non-exempt) hourly position; working from Wednesday through Saturday from 10:00 pm to 8:00 am; flexible, as needed. Night shift staff are eligible for an additional $1.50/hourly differential. Do you believe that every child deserves a healthy, happy, nurturing environment in which to grow? Are you an individual who desires to dedicate your career to enriching the lives of children and families? If so, we look forward to you joining Residing Hope where you can make a positive difference to children and families in need. How We Help Children in Need At Residing Hope, we believe that children and families should be empowered to experience the transforming love of Christ through evidence-based care and holistic services. This is reflected in our work as we care for children in crisis, including those abused, abandoned or neglected. We give love, hope, and a place to live to more than 500 children through group homes, foster care, an independent living program, and specialized therapy. Why Residing Hope? Competitive insurance plans, including health, dental, vision, life insurances, and more Work life balance, including flexible scheduling, generous paid time off plans and ten paid holidays per year Retirement benefits with up to a 5% contribution match Educational tuition reimbursement and certification incentives Incredible training opportunities Discounted tuition rates to our onsite Montessori school What You Need Minimum of High School Diploma or GED equivalent Minimum age for this position is 21 years old Minimum of two (2) years experience working with youth Bi-lingual both written and orally in English and Spanish is required Valid Florida s Driver's License Proof of Immunizations: 2 doses- Varicella 2 doses- MMR 1 dose- Tdap within the past 10 years 1 dose- Influenza during flu season, (August/September through June) Yearly requirement of Influenza and TB testing Essential Duties and Responsibilities Serves as primary Point of Contact while on duty and will adhere to following program policies and procedures in managing emergencies as they arise. Ensures that the staff to resident ratio is adequate and consistent with the agency policy. Ensure line of sight and sound supervision of DCF and ORR standards are maintained at all times. Maintain the order, safety, cleanliness of the facility, housekeeping and adequate supervision of residents at all times. If no youth are present in the program and/or youth are unable to perform their chores due to illness, quarantine or refusal, staff will complete cleaning tasks including but not limited to: sweep/mop/vacuum floors, dusting, laundry, wipe down surface areas, window cleaning, cleaning of bathrooms, youth bedrooms, collecting and taking our trash, and cleaning company vehicles. Plan and provide for the safe transportation of youth to various activities that may include, but not limited to outings, court/legal appointments, meals out, medical appointments, etc. Demonstrates safety in wearing appropriate PPE when working with youth who are under a quarantine setting, this includes youth waiting for test-results or those deemed positive of an infectious disease, including but not limited to Covid-19. Provide for the nutritional needs of the youth including the preparation of culturally sensitive meals according to approved dietary menu, along with serving and cleaning up from meals. Provide for the health and clothing needs of each youth in the cottage. This includes distribution of medications and proper documentation of medication. Clothing and hygiene needs are to be communicated through the Unit Supervisor. Demonstrates an understanding of trauma informed practices through the promotion of safety, consistent care, supervision and support to residents of the Caminos Program. Ensures consistent implementation of each resident s individual service plan through participation in the development of unit activities, life skill exercises and recreation activities as well as through identifying opportunities for acculturation and spiritual life awareness. Provides direct supervision of youth and completes required documentation including daily notes and incident reports. Actively ensures safety of the environment by encouraging youth to participate in maintaining established standards of cleanliness and orderliness in their living unit and the surrounding campus. Conduct oneself as a role model for the youth; establish and maintain professional boundaries with youth in the cottage; provide appropriate direction for youth in their daily routines; give youth positive reinforcement as appropriate. Assist with preparing residents for airline travel, accompanying residents to the airport as needed and accompanying residents on fly outs with 24 hours advanced notice. In line with federal regulations, conducts intake procedures within 24 hours of entry to the program. Ensures that all new residents are provided with a warm welcome to the program, have their basic needs met in a timely manner and are provided within information pertaining to the program rules and expectations as well as their rights and responsibilities. Attend and actively participate in staff meetings and/or training as required. Demonstrate professional interactions with external stakeholders, including legal representatives and child advocates, as well as family members and identified sponsors while also ensuring that proper care is taken to maintain the confidentiality and privacy of each resident. Completes assigned unit system responsibilities and documentation including the completion of a thorough inventory for each resident s belongings upon admission, discharge and on a quarterly basis. Demonstrates knowledge and compliance of health and safety standards through on-site inspections according to agency guidelines. Promotes effective communication and demonstrates the ability to receive, transmit, store and retrieve information through the timely submission of documentation and compliance with logbook policy as well as active participation in unit meetings. Demonstrates an understanding of the value of cultural diversity, including the ability to develop systems and practices that are inclusive of diverse staff members and responsive to the cultural needs of the client population served. Demonstrates knowledge of and familiarity with Residing Hope and Everstand/Office of Refugee Resettlement Policy and Procedures relating to the care and supervision of Unaccompanied Children. This includes knowledge of legal background and authority governing the practice as related to working with Unaccompanied Children. Provides mandatory on-call coverage as required. Fosters quality and diversity in problem identification and conflict resolution among residents and co-workers. Perform all other job duties and responsibilities, as assigned. EQUAL EMPLOYMENT OPPORTUNITY We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $28k-47k yearly est. 60d+ ago
  • Youth Care Specialist

    Youth Opportunity Investments, LLC 4.2company rating

    Advocate job in Orlando, FL

    Job Title: Youth Care Specialist We are seeking a highly skilled and compassionate Youth Care Specialist to join our team. If you are passionate about providing care to youth in need and want to join a top-notch team, please apply today! We offer a competitive salary and comprehensive benefits package, including health, dental, vision insurance and a 401k that's top 3 % in the country. Company: Youth Opportunity Investments - Orange youth Academy Youth Opportunity is dedicated to empowering youth with individualized needs to achieve success and independence by establishing solid foundations of physical and emotional well-being, positive social and familial relationships, and education. Through a strong commitment to teamwork, leadership, and organizational culture, our employees are equipped and qualified to create transformative impacts in the lives of young individuals. At Youth Opportunity, we prioritize the investment in excellence for the growth and success of our employees and the achievement of the youth we serve. Learn more about our culture at: ************************************************* Job Type: Full Time Benefits: Medical, Dental, Vision, and Life Insurance eligible after 60 days of employment 401k with 100% match up to 4% of your salary after 60 days of employment Paid Time Off and 7 Paid Holidays (for full-time employees) Tuition Assistance and Opportunities for Growth Key Responsibilities: This direct care position supervises a group of 7-10 youth through activities during waking and non-waking hours. While unobtrusively providing external controls necessary to ensure safety and security, Youth Care Specialists guide and teach youth the internal controls needed to live responsibly when and where external controls are relaxed. Supervise the activities of a group of youths, maintaining knowledge of the whereabouts of all group members. Comply with published procedures on movement, physical security, contraband, head counts, and reporting. Provide a safe, secure environment using group counseling techniques, individual relationships, “positive discipline” techniques through effective use of the behavior modification system (I-Choose), and the use of crisis intervention and de-escalation techniques as needed. Represent each youth's problems, needs, and accomplishments to the treatment team, or provides progress reports to the counselor representative on the treatment team. Call and/or conduct “huddle-ups”, problem solving group meetings, and daily reviews with the assigned group of youths, providing prompts and interventions to ensure that youth are helping each other and are recognized for their efforts. Assist classroom teachers in the delivery of subject matter and transfer of class content and study practices to the living units. Assist and promote activity planning and completion by the assigned group of youths. Ensure that planning, doing, and evaluating are part of the daily routing for each group, and that activities or opportunities for individual recognition are created and used to treatment advantage. Document daily shift occurrences and frequent population counts as required by local and corporate policy. Make referrals for special needs or medical evaluation, and brief oncoming shifts on events of the past shift. Other Duties Include: Participate in training and development activities as required. Report any acts, incidents or conditions that reflect the possibility of inappropriate youth-to-youth or staff-to-youth relationships. Perform other duties as assigned. Requirements: Education - Two years of college coursework in social or human service field preferred. High school diploma or equivalent required. Experience - For incumbents with a high school diploma or equivalent, two years' work experience working with youth preferred. Skills - Verbal skills to relate effectively with youth on an adult level, without patronizing, are required. Group counseling and leadership skills are required. Good analytical skills and the ability to distinguish between cause and effect and opinion and fact are also required, as is the capacity to think and act independently. Certification in First Aid, CPR, and appropriate crisis intervention methods must be obtained during the probationary period. Proficiency in group work must be demonstrated during probationary period and remaining employment with YOI. Must be able to provide accurate, objective written documentation of shift events and unusual incidents. Physical Demands - Must be able to lift 30 pounds from floor level to shoulder height. Extensive walking and standing required. Must be capable of detecting and rapidly responding to client altercations, attempts at self-harm, or escape attempts, and must be able to apply approved physical restraint techniques. Must be capable of participating with clients in active and passive team or individual activities in outdoor or indoor environments, occasionally during inclement weather. Must be capable of transporting a client. Must be free of communicable diseases as defined by the state and to the extent that such knowledge is attainable under the law. Other - Must maintain an appropriate and valid state driver's license. Must meet state and criminal background check requirements. Equal Opportunity Employer: Youth Opportunity Investments is an equal opportunity employer and affords equal opportunity to all associates and applicants without regard to race, color, region, national origin, citizenship, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or any other legally protected status.
    $38k-53k yearly est. 60d+ ago
  • Parks Service Worker

    Orlando Economic Partnership 3.5company rating

    Advocate job in Orlando, FL

    Salary Range$17.72-$22.60Job Posting End Date - Applications will no longer be accepted starting02-04-2026Job Summary Performs skilled maintenance work in the care of special Parks facilities. Is responsible for the performance of a variety of tasks in the maintenance and repair of parks buildings, facilities, and equipment which requires general knowledge of maintenance functions, skill in the use of hand power tools, and the ability to operate medium and heavy equipment such as water trucks, tractors, dump trucks, tree spades, and/or front-end loaders. Work is performed outdoors and the employee is exposed to weather conditions, insects, and various chemicals. Work is performed with limited supervision and is reviewed while in progress and upon completion. Minimum Qualifications: High School Diploma/G.E.D. Certificate and two (2) years experience in grounds or general building maintenance required; or an equivalent combination of education, training, and experience. Valid Florida Driver's License required. Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at **************** or ************. If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree.
    $17.7-22.6 hourly Auto-Apply 4d ago
  • Family Advocate

    Mid Florida Community Services Head Start/Early Head Start 4.1company rating

    Advocate job in Deltona, FL

    Responsible for the recruitment and enrollment of eligible families. Responsible for identifying the needs of families and their children in Head Start/Early Head Start and for providing comprehensive case management services in an effort to empower them to achieve and maintain self-sufficiency. Schedule: Monday - Friday 7:30am - 4:00pm Please apply online at ******************* Only completed and signed applications will be considered. Full Time Position- Benefits Eligible: Vacation, Sick, PTO, Employer paid health benefits, 403B retirement, 14 company paid holidays, Pet Insurance, Basic $30,000 Life Insurance Policy, Long-Term Disability Insurance (LTD) and Accidental Death and Dismemberment Insurance (AD&D). Public Service Loan Forgiveness Qualified Employer. ESSENTIAL JOB FUNCTIONS: Recruits eligible children for the Head Start/Early Head Start program to meet enrollment requirements, including children with disabilities. Completes applications, parent interviews, and enrollment process. Schedules, facilitates and documents Project Spotlight in accordance with procedures and ensures follow up is complete. Provides case management to support families in identifying needs and goals, develop family partnership agreements, make referrals as necessary, and provide follow up. Collaborates with health services staff to ensure compliance with all child health requirements. Connects families with community resources to meet basic needs in times of crisis. Documents all aspects of the case management process in ChildPlus.net. May assist in scheduling initial home visit for teaching team as required by program and provides subsequent visits as deemed necessary. Prepares, maintains, and updates child/family files/records in accordance with policies and procedures. Supports families in coordinating, preparing and actively participating in the Parent Family and Community Engagement Experiences. Is an active participant in all parent events. Collaborates with the Parent, Family and Community Engagement Committee and Family Services Coordinator to ensure that parent/male engagement and parent activities occur at the center. Works collaboratively with center staff to promote and document family participation, and provide feedback to parents and staff regarding participation Documents and provides follow up of excessive absenteeism and attendance concerns as required by program.Ensures compliance with the Rilya Wilson Act. Submits reports, documents, and files as directed. Meets monthly with the ERSEA Supervisor to discuss outcomes from reports. Maintains open and positive communication with families through ongoing contact and interaction. Greetsparents at child arrival and departure times to the extent possible. Provides information about community events to families. Works in collaboration with the Community Outreach Coordinator by participating in community activities/events (occasionally on weekday evenings or weekends) that support families, enhance the Head Start/Early Head Start program, and increase community awareness of Head Start/Early Head Start. Acts as an advocate and role model for Head Start/Early Head Start families. Attends and actively participates in training programs, staff meetings, and other meeting/trainings. Maintains confidentiality in all aspects of client, staff and agency information. Maintains effective working interaction with coworkers and outside contacts that will enhance the operation of Head Start/Early Head Start program. Organizes and prioritizes all assignments as directed. Participates in regular safety, storm and fire drills. Uses and follows federal, state and local regulations/laws, including the Head Start/Early Head Start Performance Standards, applicable transmittal notices, and other administrative orders/directions. Participates in ongoing monitoring, Community Assessment and Self-Assessment and performs reasonable related functions. Uses and follows the policies/procedures of You Thrive Florida, including but not limited to Personnel Policies, Occupational Health and Safety policies, payroll policies/practices, etc. Ensure documentation standards in ChildPlus are met as required by Program. NON-ESSENTIAL/SECONDARY FUNCTIONS: Performs any additional duties as directed or assigned by supervisor, management staff, program director or You Thrive Florida management staff. This description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position. JOB STANDARDS: Education: Minimum of a High School Diploma and FDC Course; credential or certification in SocialWork, Human Services, Family Services, counseling or related field; Employee will obtain certification in First Aid/CPR. Within 90 days of employment must begin at least one of the DCF Child Care training courses listed in S.402.305 (2) (d), Florida Statutes. Within eighteen (18) months of hire will complete Head Start/Early Head Start required certification training hours. Employee must complete the Head Start/Early Head Start mandated 55 hours of Florida DCF Child Care Training as outlined in the Family Advocate Career Advancement Criteria. Employee will obtain certification in ERSEA within 1 year of hire date and will maintain annually thereafter. Experience: No experience required if in possession of a Human Services or Social Work Associates degree or higher. Licenses & Certifications: Valid Florida driver's license and be insurable by Company's current carrier. Subject to Federal, State and Local legal requirements/background checks/clearance for working with children. First Aid and CPR certified. CRITICAL SKILLS, ABILITIES, & EXPERTISE: Physical Requirements: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Sitting, standing for long periods of time, use of fingers, arms, hands and legs and voice/talking are constant. Good eyesight (correctable) and hearing (correctable) are essential. Squatting, walking, handling, grasping, stretching/reaching, bending at the waist and light lifting and/or carrying (up to 15lbs) are frequent. Pushing, pulling, kneeling, balancing, turning,feeling, medium lifting, and/or carrying (up to 30lbs), and driving is occasional. Equipment: Instructional materials and supplies, playground equipment, computer, multi-line phone and other small office and equipment and vehicle. Skills & Expertise: Ability to arrive to work daily and on time. Ability to work with limited direction. Knowledge of organization methods. Skill in completing work with a high degree of accuracy. Ability to effectivelycommunicate orally and in writing. Ability to establish effective working relationships with people, particularly parents and children. Ability to analyze and interpret data and human/family needs. Ability to use and operate a personal computer. Ability to work with children. Knowledge of early childhood issues. Ability to maintain child and parent confidentiality. Ability to be reliable, responsible and accountable to job requirements. Ability to pass a competency exam with a minimum satisfactory score. (Satisfactory core to be defined by YTFadministration). Knowledge of community and community programs/resources. ENVIRONMENTAL JOB FACTORS: Job Location: Primary location is the Head Start/Early Head Start facilities in Hernando, Sumter and/or Volusiacounties. Occasional travel to other counties. As determined by overall program needs, primary job location is subject to change within the program's operational regions at any given time with reasonable notice provided. Work Environment: While performing the responsibilities of the position, these work environment characteristics are representative of the environment the employee will encounter. Office environment and working alone andwith others frequently. Working with office equipment is frequent. Occasionally outdoors and operates a vehicle. Please see the link below to the new Care Provider Background Screening Clearinghouse Education and Awareness website. This site was implemented under the directive of HB 531 (2025). As part of these requirements, each specified agency must include a clear and conspicuous link to the webpage on its website and provide the link in all job vacancy advertisements and posts by the qualified entity. ********************************
    $24k-31k yearly est. 16d ago
  • Family Service Counselor - Inside Sales Representative

    Carriage Services 4.0company rating

    Advocate job in Titusville, FL

    Family Service Counselor - Sales Representative At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer. Family Service Counselor - Inside Sales Representative - Inside sales role with leads provided via walk-in traffic & inbound calls - Assists families with funeral selections and attends services - Honesty, Integrity, and Quality are at the heart of all we do - Top Family Service Counselors should earn six figure incomes Funeral Services at Oaklawn Memorial Gardens Compensation Potential: $55,000 a year - $80,000 a year Job-Type: Full-Time Location: Oaklawn Memorial Gardens - 2116 Garden Street Titusville, Florida 32796 Qualifications High school diploma or equivalent required; some college or college degree preferred. Proven track record of success in inside sales and outside sales production strongly preferred. May require the possession (or ability to obtain) an insurance license as required by applicable law. Valid driver s license in good standing and acceptable driving record. Bilingual speaking preferred. Job Duties Establishes a professional relationship with client families to ensure that all needs are being met. Represents the company in a professional and caring manner. Provides tours and guides families that visit the cemetery locations. Attends services and visitations for client families to develop relationships, ensure excellent service, and potential referrals. Completes required paperwork, ensures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures. Develops new prospects and community-based contacts. Makes presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre-need arranging. Maintains positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family. Actively participates in all required location and company training initiatives. Reports all progress to the Sales Manager (or Unit Leader) as directed. Schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals; and Identifies and remedies all hazards at location and on grounds. Performs other duties as assigned. Benefits: Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance
    $55k-80k yearly 3d ago
  • Social Services Coordinator - Kissimmee

    Humanitary Medical Center

    Advocate job in Kissimmee, FL

    Humanitary Medical Center Kissimmee, Inc. is looking for an experienced and friendly Social Services Coordinator that can work in a fast-paced environment. We are actively interviewing, and our team is waiting for the right candidate! Job Summary: The Social Services Coordinators responsibility is to provide information and guidance to patients about their social rights, benefits and existing resources facilitating access to all citizens. Also provides orientation on the steps to follow within the federal, state and local regulations, including HIPAA. Coordinates the socio- economic needs and service to selected member populations across the continuum of illness. Work Location: 1507 N. John Young Pkwy, STEB Orlando FL 34741 Essential Duties & Responsibilities: The following duties are illustrative and not exhaustive. Detects and receives cases on patient's needs related to Social Services and Social Assistance Interviews and coordinate home assessments with members and their families Provides support and/or intervention and assists members in understanding the implications and complexities of their current medical situation and/or overall personal care Assess social needs of applicant through an individualized analysis with the use of techniques and experiences of the Social Worker Coordinates appropriate resources to patients to meet their needs and demands Evaluates and follows up with all cases, especially where there are minors or elderly, or anyone at higher risk Develops plan of care for patients to obtain authorizations for appropriate home and community-based services Assesses the availability of natural supports such as the enrollee's representative or family members to ensure the ongoing mental and physical health of those natural supports Acts as a liaison between the Health Plan, providers, enrollees, and their families Assesses the enrollees' current medical and social circumstances to identify any gaps or barriers that would impact compliance with the prescribed treatment plan and assist members in understanding the implications and complexities of their current medical condition Educate enrollees about the program, including Community based Services Coordinates with enrollees' primary care provider, specialists and other providers and care programs to ensure comprehensive approach to care and determine appropriate behavioral action needed to support medical needs Coordinates community resources and assist members in obtaining these resources when their benefits are exhausted or not available Follows up with members telephonically and/or in-person and coordinates member's case management services Constantly interacts with members, family and other resources to determine appropriate behavioral action needed to address/ support medical needs Calls patients to ensure they are and have seen their PCP and are completing their treatment plan or preventative care services as defined by the PCP or guidelines Coordinates community resources Assists in obtaining benefits for members through community resources At times, may manage members with severe mental illness who have high rates of behavioral health utilization and/or severe psychosocial vulnerability Communicates effectively with other professional and support staff to achieve positive patient outcomes Promotes and contributes to a positive, problem-solving environment Assists patients, family members and others with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner Complies with company policies and procedures and maintains confidentiality of patient medical records in accordance with state and federal laws Ensures compliance with all HEDIS, HIPAA, OSHA and other federal, state or local regulations Participates in training and in-service education, as required Other duties as assigned This is not intended to be all-inclusive. Our associates may be required to perform other related duties as necessary to meet the ongoing needs of the organization. Requirements: Experience in an acute care, manage care, or social services environment Minimum of High School diploma or equivalent combination of education and experience Previous experience in healthcare environment and medical terminology Excellent computer knowledge is required, including proficient knowledge of Microsoft Office Proficiency in electronic health record software Outstanding Customer relations experience Proficient in Microsoft Office, including Outlook and Excel. Reliable with strong organizational and interpersonal skills Must be fully Bilingual (English & Spanish) Must be patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies Excellent listening, interpersonal, verbal and written communication skills with individuals at all levels of the organization Ability to work effectively independently and in a team environment with little supervision Must be able to work well under stressful conditions Must be able to work in a fast-paced environment Ability to effectively present information and respond to questions from groups of managers, clients, customers and the public, strong presentation skills Ability to define problems, collect data, establish facts, and draw valid conclusions Strong decision-making, analytical skills Must be self-motivated, organized and have excellent prioritization skills Physical Requirements/Working Environment: The noise level in the work environment is usually moderate Works in office areas as well as throughout the facility Interact with patients, family members, staff, visitors, government agencies, etc., under a variety of conditions and circumstances May be subject to hostile and/or emotionally upset patients, family members, staff, visitors, etc. May be exposed to infectious waste, diseases, conditions, etc., including exposure to the AIDS and hepatitis B viruses. All employees are offered the opportunity to receive the Engerix Hepatitis B vaccination series This work requires the following physical activities: climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity The work is performed indoors. Sits, stands, bends, lifts, and moves intermittently during working hours Work schedule is approximate, and hours/days may change based on company needs All full-time employees are required to complete forty (40) hours per week as scheduled, including weekends and holidays as needed May be requested lo work overtime and weekends May occasionally walk on slippery or uneven surfaces Highly regulated environment Ability to continuously sit for extended periods of time Frequent bending, kneeling, squatting The employee may lift and/or move up to 10 pounds The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: Humanitary Medical Center Inc reserves the right to modify, interpret, or apply this , as it desires. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive ; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. This job description is not an employment contract, implied or otherwise. Humanitary Medical Center Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Benefits offered: Paid Holidays 401 (k) Plan PTO (Paid Time Off) Employee Assistance Program Health Insurance Voluntary Life Insurance
    $41k-54k yearly est. Auto-Apply 60d+ ago
  • Counselor - Crisis Response Team - Daytona

    Stewart-Marchman-Act Behavioral Healthcare

    Advocate job in Daytona Beach, FL

    Top reasons to work for SMA Healthcare: * Career growth and advancement potential * Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance * Tuition Reimbursement * Paid Personal Leave (up to 25 days after 3 years of service) * 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution) Essential Job Functions: * Answers phone calls from individuals inquiring about services, those in need of immediate assistance, admitting to services, need information regarding services and community resources and linkage to SMA behavioral services. * Provides information on Baker Act and Marchman Act. * Provides crisis intervention to individuals and/ or family members calling and triages calls to determine if there is a need for routine, urgent or emergent intervention * Meet with individuals and families face to face in the community, with a goal of 60 minutes from time of dispatch * Participate in mandatory on-call rotation * Provides solution focused supportive counseling and warm hand off to individuals that need immediate services * Participates in required SMA in-service trainings to maintain employment. * As assigned, assists in the maintenance of SMA's compliance with treatment and documentation requirements of funding sources, performance improvement, and accreditation activities. * Performs miscellaneous job-related duties as assigned. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and to work the assigned shift. The program functions 24 hours a day, 7 days per week. An individual must be able to work the hours/ days for which they are hired to work. Additionally, the program functions 365 days per year and some holidays will be required. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education and/or Experience: Graduation from an accredited school with a Bachelor degree in Human Services or a related field. Master's Degree preferred. Within the last five years must have had two years of experience in behavioral health treatment services and one year of experience in a setting where it was necessary to communicate orally and in writing to inform, advise, or train others about client issues, treatment service delivery, documentation in client records or UM principles. Experience with American Society of Addictions Medicine Patient Placement Criteria is preferred. Experience with CARF, Medicaid, and Managed Care requirements is preferred. Additional education, licensure, and/or experience may be required depending on specific program guidelines. Knowledge/Skills/and Abilities: * Must be knowledgeable and demonstrate competency in current best practices of behavioral health treatment and related services, especially as it relates to documenting the course of treatment and patient placement criteria in the client record. * Depending on assignment must have knowledge of typical diagnoses, treatment services, and developmental issues for adolescents in general, delinquent adolescents, adults and pregnant/post-partum women who are admitted to a mental health and/or substance abuse treatment setting. * Must be knowledgeable and demonstrate competency in using crisis intervention strategies * Knowledge of growth and development. * Ability to assess age specific data. * Ability to interpret age specific response to treatment. * Knowledge of the treatment needs of adolescent mental health, substance abuse, co-occurring, ADD, ADHD, conduct, and oppositional defiant disorders. * Knowledge of the treatment needs of adult mental health, substance abuse, and co-occurring diagnoses of affective disorders, anxiety disorders, PTSD, and antisocial personality disorder. * Knowledge of the treatment needs of adult pregnant/post -partum women with mental health, substance abuse, and co-occurring diagnoses of affective disorders, anxiety disorders, PTSD, and antisocial personality disorder. * Proficiency in working with telephone system and telephone etiquette. * Proficiency in working with computer hardware and software. Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required. Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance - ability to work 8-12 hour shifts with a meal break, as possible. Hours and days off may vary. Extra hours, including weekends and holidays, may be required. May require travel to other SMA locations.May require extended hours or overnight shifts during a natural disaster such as a hurricane. May require travel to other SMA locations. Application: This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. It should not be used to limit the nature and extent of assignments such individuals may be given.
    $37k-51k yearly est. 37d ago
  • BI LINGUAL CASE WORKER

    Aue Staffing, Inc.

    Advocate job in Port Orange, FL

    AUE Staffing is currently seeking a bilingual (Spanish/English) Program Services Specialist for a long-term, temporary assignment. This full-time role requires a self-motivated individual with strong customer service, organizational, and problem-solving skills. The specialist will assist clients by screening for eligibility, providing direct services, and acting as a liaison between service partners and the program team. This is an excellent opportunity for someone with a human services or administrative background who enjoys working in a fast-paced, client-facing environment. Key Responsibilities: Screen and interview applicants for financial assistance and related programs Assess applicant eligibility based on income, family status, and other criteria Perform home visits and related investigations to gather supplemental case information Manage and update client files in compliance with internal procedures Provide program services directly to clients as needed Handle incoming phone calls and determine appropriate referral or appointment scheduling Guide clients on necessary documentation for eligibility interviews Support assessors by screening walk-in clients and preparing them for intake Liaise with partners, contractors, and external service providers Prepare reports, correspondence, and maintain accurate case records Attend staff meetings and consult supervisors on complex or difficult cases Perform other related duties as assigned
    $26k-38k yearly est. 54d ago
  • Family Advocate

    You Thrive Florida

    Advocate job in Deltona, FL

    Responsible for the recruitment and enrollment of eligible families. Responsible for identifying the needs of families and their children in Head Start/Early Head Start and for providing comprehensive case management services in an effort to empower them to achieve and maintain self-sufficiency. Schedule: Monday - Friday 7:30am - 4:00pm Please apply online at ******************* Only completed and signed applications will be considered. Full Time Position- Benefits Eligible: Vacation, Sick, PTO, Employer paid health benefits, 403B retirement, 14 company paid holidays, Pet Insurance, Basic $30,000 Life Insurance Policy, Long-Term Disability Insurance (LTD) and Accidental Death and Dismemberment Insurance (AD&D). Public Service Loan Forgiveness Qualified Employer. ESSENTIAL JOB FUNCTIONS: Recruits eligible children for the Head Start/Early Head Start program to meet enrollment requirements, including children with disabilities. Completes applications, parent interviews, and enrollment process. Schedules, facilitates and documents Project Spotlight in accordance with procedures and ensures follow up is complete. Provides case management to support families in identifying needs and goals, develop family partnership agreements, make referrals as necessary, and provide follow up. Collaborates with health services staff to ensure compliance with all child health requirements. Connects families with community resources to meet basic needs in times of crisis. Documents all aspects of the case management process in ChildPlus.net. May assist in scheduling initial home visit for teaching team as required by program and provides subsequent visits as deemed necessary. Prepares, maintains, and updates child/family files/records in accordance with policies and procedures. Supports families in coordinating, preparing and actively participating in the Parent Family and Community Engagement Experiences. Is an active participant in all parent events. Collaborates with the Parent, Family and Community Engagement Committee and Family Services Coordinator to ensure that parent/male engagement and parent activities occur at the center. Works collaboratively with center staff to promote and document family participation, and provide feedback to parents and staff regarding participation Documents and provides follow up of excessive absenteeism and attendance concerns as required by program.Ensures compliance with the Rilya Wilson Act. Submits reports, documents, and files as directed. Meets monthly with the ERSEA Supervisor to discuss outcomes from reports. Maintains open and positive communication with families through ongoing contact and interaction. Greetsparents at child arrival and departure times to the extent possible. Provides information about community events to families. Works in collaboration with the Community Outreach Coordinator by participating in community activities/events (occasionally on weekday evenings or weekends) that support families, enhance the Head Start/Early Head Start program, and increase community awareness of Head Start/Early Head Start. Acts as an advocate and role model for Head Start/Early Head Start families. Attends and actively participates in training programs, staff meetings, and other meeting/trainings. Maintains confidentiality in all aspects of client, staff and agency information. Maintains effective working interaction with coworkers and outside contacts that will enhance the operation of Head Start/Early Head Start program. Organizes and prioritizes all assignments as directed. Participates in regular safety, storm and fire drills. Uses and follows federal, state and local regulations/laws, including the Head Start/Early Head Start Performance Standards, applicable transmittal notices, and other administrative orders/directions. Participates in ongoing monitoring, Community Assessment and Self-Assessment and performs reasonable related functions. Uses and follows the policies/procedures of You Thrive Florida, including but not limited to Personnel Policies, Occupational Health and Safety policies, payroll policies/practices, etc. Ensure documentation standards in ChildPlus are met as required by Program. NON-ESSENTIAL/SECONDARY FUNCTIONS: Performs any additional duties as directed or assigned by supervisor, management staff, program director or You Thrive Florida management staff. This description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position. Qualifications JOB STANDARDS: Education: Minimum of a High School Diploma and FDC Course; credential or certification in SocialWork, Human Services, Family Services, counseling or related field; Employee will obtain certification in First Aid/CPR. Within 90 days of employment must begin at least one of the DCF Child Care training courses listed in S.402.305 (2) (d), Florida Statutes. Within eighteen (18) months of hire will complete Head Start/Early Head Start required certification training hours. Employee must complete the Head Start/Early Head Start mandated 55 hours of Florida DCF Child Care Training as outlined in the Family Advocate Career Advancement Criteria. Employee will obtain certification in ERSEA within 1 year of hire date and will maintain annually thereafter. Experience: No experience required if in possession of a Human Services or Social Work Associates degree or higher. Licenses & Certifications: Valid Florida driver's license and be insurable by Company's current carrier. Subject to Federal, State and Local legal requirements/background checks/clearance for working with children. First Aid and CPR certified. CRITICAL SKILLS, ABILITIES, & EXPERTISE: Physical Requirements: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Sitting, standing for long periods of time, use of fingers, arms, hands and legs and voice/talking are constant. Good eyesight (correctable) and hearing (correctable) are essential. Squatting, walking, handling, grasping, stretching/reaching, bending at the waist and light lifting and/or carrying (up to 15lbs) are frequent. Pushing, pulling, kneeling, balancing, turning,feeling, medium lifting, and/or carrying (up to 30lbs), and driving is occasional. Equipment: Instructional materials and supplies, playground equipment, computer, multi-line phone and other small office and equipment and vehicle. Skills & Expertise: Ability to arrive to work daily and on time. Ability to work with limited direction. Knowledge of organization methods. Skill in completing work with a high degree of accuracy. Ability to effectivelycommunicate orally and in writing. Ability to establish effective working relationships with people, particularly parents and children. Ability to analyze and interpret data and human/family needs. Ability to use and operate a personal computer. Ability to work with children. Knowledge of early childhood issues. Ability to maintain child and parent confidentiality. Ability to be reliable, responsible and accountable to job requirements. Ability to pass a competency exam with a minimum satisfactory score. (Satisfactory core to be defined by YTFadministration). Knowledge of community and community programs/resources. ENVIRONMENTAL JOB FACTORS: Job Location: Primary location is the Head Start/Early Head Start facilities in Hernando, Sumter and/or Volusiacounties. Occasional travel to other counties. As determined by overall program needs, primary job location is subject to change within the program's operational regions at any given time with reasonable notice provided. Work Environment: While performing the responsibilities of the position, these work environment characteristics are representative of the environment the employee will encounter. Office environment and working alone andwith others frequently. Working with office equipment is frequent. Occasionally outdoors and operates a vehicle. Please see the link below to the new Care Provider Background Screening Clearinghouse Education and Awareness website. This site was implemented under the directive of HB 531 (2025). As part of these requirements, each specified agency must include a clear and conspicuous link to the webpage on its website and provide the link in all job vacancy advertisements and posts by the qualified entity. ********************************
    $21k-32k yearly est. 12d ago

Learn more about advocate jobs

How much does an advocate earn in Sanford, FL?

The average advocate in Sanford, FL earns between $29,000 and $73,000 annually. This compares to the national average advocate range of $26,000 to $58,000.

Average advocate salary in Sanford, FL

$46,000

What are the biggest employers of Advocates in Sanford, FL?

The biggest employers of Advocates in Sanford, FL are:
  1. Target
  2. Elite Wireless Corporation
  3. HCA Healthcare
  4. Youth Advocate Programs
  5. Cricket Wireless Authorized Retailer
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