Advocates jobs in Framingham, MA - 193 jobs

Pay Rate: $25-$27/hour The Therapeutic Events Coordinator is responsible for planning, organizing, and participating in engaging recreational events sponsored by the Friendship Project (Advocates' volunteer program) and the Autism Welcoming Center, located at the Natick Mall. These inclusive events serve autistic children and their families, as well as adults with developmental disabilities, autism, brain injuries, and mental health challenges, fostering a supportive and welcoming environment for all participants. Minimum Education Required High School Diploma/GED Additional Shift Details Hybrid position, Monday - Friday 9:00am - 5:00pm with some evenings and weekends required. Responsibilities Greet and assist families visiting the Autism Welcoming Center at the Natick Mall, ensuring a warm, inclusive, and positive experience for all. Develop, organize, and lead engaging sensory activities for children of the Autism Alliance and their families. Collaborate with the Friendship Project team to plan and deliver meaningful and enjoyable social and recreational events. Coordinate and schedule events at the Autism Welcoming Center and at community venues. Create accessible registration forms and communicate event details effectively with volunteer coordinators. Attend all events to support participants, foster engagement, and ensure seamless event operations. Manage event setup and breakdown to maintain a welcoming and organized environment. Monitor participation and event data, sharing insights with supervisors to support ongoing program improvement. Maintain effective communication with supervisors, participants, and caregivers/families regarding planning, programming, scheduling, and any individual concerns. Treat all families with dignity and respect in accordance with Advocates' Human Rights Policy. Demonstrate awareness of how multicultural values and beliefs impact workplace behavior, communication, teamwork, service delivery, and organizational success. Adhere to all agency policies and procedures in performing job duties. Qualifications Bachelor's Degree preferred 2 years' experience working with individuals with autism and/or mental health challenges and their families High School Diploma or GED acceptable with the approval of Senior Vice president. Personal family experience with autism may substitute for some educational requirements. Strong organizational and interpersonal skills. Valid Driver's license and willingness to travel throughout service area. Must be able to flex working hours to meet the needs of the programs - this will include evenings, weekends, and school vacations.

Starting rate $19.50/hour The In-Home Support Staff is responsible to supervise the daily living activities of individuals, providing ongoing support, guidance and role modeling on a consistent basis. The In-Home Support Staff will facilitate individual growth in areas of daily living skills, independence, personal development, financial management, communication, socialization and community integration. High School Diploma/GED Provide ongoing support, guidance and role modeling for individuals. Assist individual in daily living activities, while promoting self-advocacy, decision-making, problem-solving, and empowerment. Collaborate with the individual, family members and program management, as part of the multidisciplinary team in providing support to individual. Participate in planning and implementation of activities and daily routine for individuals. Support individuals in their home and encourage individuals to become an active member of their community by actively seeking out integrated activities, opportunities for community participation, and membership. Assist individuals to identify and develop person-centered goals and plans to address any concerns. Lift and transfer individuals as needed. Prepare summaries of interactions and objective behavioral observations of clients. Provide transportation as needed. Attend and actively participate in all trainings as assigned; maintain current necessary certifications. Report significant medical, behavioral and psychiatric health-related concerns. Perform physical intervention in the event of a client crisis. Please note: The essential functions listed in this section are not limited only to the tasks listed and may include other duties as assigned. Qualifications/Education/Experience: High School diploma or GED. Experience with the program population is preferred. High energy level and ability to function in a team atmosphere. Ability to communicate effectively both verbally and in writing and ability to use good judgment. Ability to work in a team environment as well as independently. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Starting Salary: $265,000 Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. The Behavioral Health Regional Medical Director (RMD) is a leadership and clinical role within Advocates' Behavioral Health Services Division. The RMD serves as Medical Director for the clinics of an assigned region. The RMD, in conjunction with and at the direction of the Chief Medical Officer, is responsible for the development, oversight, and administration of medical services in the region. The RMD provides clinical supervision for assigned medical staff and delivers direct clinical services, including evaluating medical and psychosocial conditions, collaboratively developing and implementing treatment plans, prescribing medication as appropriate, monitoring and evaluating treatment progress, and providing consultation to staff and outside providers. Are you ready to make a difference? Minimum Education Required Master's Degree Responsibilities In conjunction with and at the direction of the Chief Medical Officer, oversees medical services within assigned region. Provides consultation to regional director and clinic directors in support of clinic operations to ensure the provision of high-quality care. Provides clinical supervision, including chart reviews and annual performance appraisals, of assigned medical staff (physicians and Advanced Practice Registered Nurses (APRNs)). Maintains and meets requirements of Prescriptive Practice Guidelines agreements with APRNs who are without independent prescriptive practice authority. Ensures compliance of assigned medical staff with state, federal and insurance regulations regarding psychiatric service provision and medication prescription. Ensures compliance of assigned medical staff with Advocates medical and psychiatric policies and procedures and provides input as needed for development of new policies and procedures. In conjunction with Clinical Directors, ensures that administrative functions of assigned medical staff are being managed promptly, including chart documentation, required trainings, licensure, and guardianship paperwork. In conjunction with Clinical Directors, manages and promptly responds to critical incidents, concerns, feedback, or complaints from people served, funders, community partners or other parties, in compliance with all policies, procedures, regulations and contractual requirements. Participates in the recruitment and hiring of APRNs and psychiatrists in conjunction with management staff to maintain adequate medical staffing. Works with Chief Medical Officer and Clinical Directors to identify regional service and program needs, develop new services, and design and implement systems of care. Available either onsite or remotely, per clinic needs. Must have ability to be onsite as needed. Provides medical, psychiatric, and medical-legal service and consultation to people served by Advocates. Monitors efficacy and adverse effects of prescribed medications. Provides teaching and consultation to other members of the multidisciplinary team, including students, if assigned. Provides collaborative leadership in diagnosis, formulation, treatment planning, and risk management. Coordinates care with other medical specialists and institutions and communicates with family members and other agencies involved as needed. Actively participates in the Quality Assurance/Improvement process of the division. Maintains all records in accordance with applicable policies and procedures and completes all required documentation in a timely manner. Practices in general accordance with the treatment philosophy of Advocates. Maintains open, collaborative, and collegial relationships with internal and external team members. Attends and actively participates in supervision, clinical rounds, and medical staff meetings. Provides on call-responsibilities, same day triage, and consultation to persons served, team members, and other staff, as appropriate and needed, including through Urgent Care and Mobile Crisis Intervention. Ensures the people Advocates serves are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adheres to all principles related to the Advocates Way. Performs all duties in accordance with the agency's policies and procedures. Strictly follows all agency Performance Standards. Attends trainings as assigned and maintains necessary certifications required by Advocates. Follows agency and appropriate licensing policies regarding professional ethics and confidentiality. Qualifications MD or DO from an accredited medical school. Board certification in psychiatry by the American Board of Psychiatry and Neurology (candidates may be accepted if board eligible, if the candidate demonstrates to the satisfaction of the Chief Medical Officer comparable experience and competence). Current, valid, unrestricted license to practice medicine in Massachusetts. Current, valid, and unrestricted DEA and Massachusetts Controlled Substances Registrations. Ability to maintain professional liability insurance coverage of a minimum of $1,000,000/$3,000,000. Satisfactory report from the National Practitioner Data Bank and absence of Medicare/Medicaid sanctions. Currently practicing a minimum of 20 hours per week, defined as direct service, supervision, or clinical administration. Ability to perform each essential duty satisfactorily. Commitment to Advocates values and mission. High energy level, superior interpersonal skills, and ability to function in a team atmosphere. Ability to effectively communicate verbally and in writing. Ability to read and speak English. Bi-/tri-lingual (English/Spanish/Portuguese) preferred. Understanding of and competence in serving culturally diverse populations. Ability to utilize electronic health records efficiently and effectively in the provision and documentation of care. Current and valid driver's license and access to an operational and insured automobile. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Rate: $26-$33.26 (Rate determined by degree and experience) The Lead Classroom Assistant will provide case management for two students, including designing and implementing student programming based on the students' individualized education plan (IEP) goals. In collaboration with the Head Teacher, you will assist with assessments, ensure accurate data collection, help train new staff, and maintain a cohesive and supportive classroom environment and student success. You will also support families by conducting weekly home parent training sessions. The Darnell School is a program of Advocates and is a 221-day-per-year ABA school program serving students ages 9-22 with autism, intellectual and developmental disabilities and/or behavioral challenges. Our mission is to teach, support and empower people with disabilities to live meaningful lives based on their needs and choices. We offer spacious classrooms with ample opportunity for community skill-building, relationship development and recreation. Learn more about The Darnell School here: https://darnellschool.org/ Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a close-knit community that values ideas and contributions from staff. Minimum Education Required Bachelor's Degree Responsibilities Case management for two students Implement student individualized education plan (IEP) goals Implement behavior support plans Collect data for IEP goals using an electronic data collection system or via paper and pencil Review and summarize data on goals for case students using electronic data collection system Develop and/or modify student programming Assist head teacher with assessments Assist head teacher in training new staff Conduct weekly home parent training for case students Accompany and teach students in the community Transport students in the community, as needed Attend weekly classroom staff meetings Attend monthly school wide trainings Maintain certifications (First Aid, CPR, Safety Care) Qualifications Bachelor's degree in special education, Applied Behavior Analysis or related field Computer literacy skills, including ability to be proficient in word processing Skills in effective communication, include spoken and written English Must successfully pass background checks. Must have valid driver's license, safe driving record, automobile insurance and access to vehicle to be used as directed and when needed for transport. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Starting Rate: $21.00/hour $1,000 Sign-on Bonus The Day and Community Integration Specialist provides one-to-one support to an adult Living with: Asperger's Syndrome, Acquired Brain Injury and Visual Impairments; both in his home and throughout the community. This role focuses on supporting meaningful daily routines, building independence, and increasing participation in community life. The Day and Community Integration Specialist works alongside the individual to develop and strengthen daily living, community, and pre-vocational skills. Supports may include job coaching and vocational skill development, assistance with maintaining consistent routines, and participation in recreational, volunteer, and social activities. Examples include learning to use community resources such as the library, making purchases at local stores, participating in fitness activities like swimming or using a YMCA gym, and attending preferred social or community events. Minimum Education Required Bachelor's Degree Additional Shift Details Monday - Friday 8:00am -3:00/3:30pm Responsibilities Provide individualized, one-to-one support within the home and community environments. Teach and reinforce daily living and functional skills, including safety awareness, travel training, money management, shopping, budgeting, and household routines. Support community engagement and integration, including use of community resources such as libraries, fitness centers, volunteer sites, recreational activities, and social events. Support prevocational skill development, job readiness activities, and exploration of vocational or volunteer opportunities. Implement skill building strategies and behavior support approaches as outlined by the interdisciplinary team. Promote consistency, predictability, and positive routines throughout the day. Encourage independence while providing appropriate structure, prompting, and support. Build positive, respectful relationships with the individual, family members, caregivers, and other stakeholders. Collaborate with supervisors, clinicians, and program staff to support individualized goals and outcomes. Provide transportation to and from scheduled activities using a personal vehicle, as required. Maintain accurate documentation related to services, progress, and activities. Attend required trainings, supervisions, and staff meetings. Ensure all supports are provided in a manner that upholds dignity, respect, and individual rights in accordance with Advocates' Human Rights Policy. Perform all duties in accordance with agency policies, procedures, and the principles of the Advocates Way. Qualifications Bachelor's degree in psychology, special education, human services, or a related field required. Minimum of two years of experience supporting individuals with developmental disabilities and/or acquired brain injury. Experience with Autism and brain injury supports strongly preferred. Experience with Applied Behavior Analysis (ABA) principles preferred. Experience implementing individualized skill‑building or behavior support plans preferred. Strong ability to work independently with reliability, follow‑through, and sound judgment. Excellent verbal and written communication skills. Ability to build rapport and maintain professional, therapeutic relationships. Basic computer skills, including Microsoft Word and Excel. Sensitivity to and respect for the needs of individuals served. Ability to function effectively as part of a collaborative team. Valid driver's license required. Access to an insured, reliable vehicle and willingness to transport individuals as needed. Ability to perform all essential job functions satisfactorily.

*Starting rate $19.23-$21.63* Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts. The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”). Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program. Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments. Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes. Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed. Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team. Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services. Assist the RN with medication reconciliation functions as required, such as information collection. Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community. Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection. Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan. Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time. Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service. Complete required trainings and other professional development activities. Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care. Identify community resources and develop natural supports for client. Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters. Qualifications Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings. Ability to maintain personal and professional boundaries. Strong skills in the areas of communication, follow through, collaboration, and customer service. Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies. Excellent organizational, time management, problem solving skills. Ability to openly address and acknowledge issues of substance use and mental illness. Excellent written and verbal communication. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Bilingual in Spanish Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

$42,000 The Reentry Navigator will provide in-reach and transitional and reentry navigation services recovery services to individuals re-entering into the community from incarceration. Navigators will work with program participants to develop and implement treatment plans that will service and support their transition back into the community, provide supported referrals to address participants' needs, and to assist program participant to obtain their identified goals. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff. Are you ready to make a difference? Minimum Education Required Bachelor's Degree Additional Shift Details Monday thru Friday 9am-5pm on call rotation 5pm-9am Responsibilities Provide program participants with case management services, transitional support, education, and other identified services. Use evidence-based methods to complete required assessments, offer counseling services, and provide supported referrals to community resources as identified. Work collaboratively with clinical staff to interpret assessment findings, develop an individualized service plan (ISP), and identify community-based supports that coincide with participant goals. Actualize and implement treatment plans for assigned program participants. Meet with assigned participants on weekly basis or a designated time frame within each ISP to review and document progress in accordance with program requirements. Coordinate community-based services as required. Accurately record and document all meetings and interactions with service recipients in their file to reflect individual's progress towards obtaining goals and desired outcomes in accordance with program requirements. Maintain required data through Data Analysis Planning (DAP) notes and other necessary clinical records and documentation in accordance with program. Review efforts on a weekly basis with clinical supervisor. Complete all documentation, file notes, updates and assessments within the timeframe established by the program and/or Advocates. Support the strength-based, client-driven model by empowering the service recipients in conflict resolution and decision-making. Coordinate communication with multiple agencies and staff who are project partners, including all key correctional facility employees and other partners as they are identified. Responsible for conducting meetings with participants being held at any correctional facility to conduct initial intake and begin preparing resources based on the participants' needs. Provide transportation to service recipients within caseload on day of release, and when appropriate in treatment planning. Attend and actively participates in supervision, staff meetings, multidisciplinary team meetings or meeting related to participant specific needs or services. Attend all trainings as assigned and maintain current all required certifications Provide crisis intervention and mediation as required. Assist with facilitating the most appropriate referral to the appropriate level of care and/or agency for individuals in collaboration with the team. Develop and maintain a thorough knowledge of managed care and health insurance systems; provide other clinicians with managed care information and resources pertinent need being managed. This position is based out of Essex County Qualifications Bachelor's Degree in Social Work or in human services or health care related field with at least one to two year's minimum experience working with individuals returning to the community from the criminal justice system. Ability to develop and maintain satisfactory working relationships with consumers and community providers. Ability to obtain and maintain security clearance into the state prisons and jails. High energy level, superior interpersonal skills and ability to function in a team atmosphere. Ability to communicate effectively verbally and in writing. Strong computer skills. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

$72,000 unlicensed; $77,000 independent licensure Join our team! Advocates is seeking empathetic, compassionate, driven professionals to offer clinical services to children and families. In Home Therapy is an intensive family therapy program, providing support and interventions to children and their families facing a wide range of challenges. We offer a collaborative team environment, weekly individual supervision, and monthly training and group supervision. We are committed to helping our staff obtain licensure, and In Home Therapy Clinicians are eligible for reimbursement for costs of independent licensure. Our team includes new graduates, experienced clinicians, and everyone in between! Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Are you ready to make a difference? Minimum Education Required Master's Degree Responsibilities Promote a healthy, safe and open environment for individuals and families. Complete biopsychosocial assessments, including the CANS. Coordinate treatment planning in collaboration with families, and provide intensive family therapy. Identify community resources and develop supports for youth and parent/guardian. Collaborate with other providers, including outpatient therapists, primary care physicians, schools, inpatient hospitals, etc. Complete all required documentation and progress notes. Provide skills training and coaching to children and families in both crisis and non-crisis situations. Qualifications Must have a degree that is license eligible with an Allied Mental Health licensure board or Department of Public Health. Licensure/degree must be appropriate and contain a scope of practice that allows a clinician to provide behavioral health interventions to youth and families. A degree in one of the following fields with two years of experience working with children and families with behavioral health needs will be accepted: Mental Health (including but not restricted to: counseling, addictions, family therapy, social work, psychology and expressive therapies), child development, nursing/medicine and Education with a concentration in Behavioral Health. Degree Must be eligible for LMHC or LICSW At least one year of experience working with children, adolescents, and/or families. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport members. Excellent written and verbal communication. Familiarity with standardized documentation processes. Ability to develop and maintain positive working relationships with employees and providers. Enthusiastic, motivated approach and exceptional interpersonal skills. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Portuguese or Spanish speaking required Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Rate: $22/hour The Bilingual Administrative Specialist creates a customer-friendly environment in which visitors to the clinic are greeted, phone requests are managed, and waiting room spaces are clean and welcoming. The Administrative Specialist ensures that the general business functions of the clinic, such as scheduling and appointment reminders, function smoothly and efficiently. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Shift Blended Shift Additional Shift Details The hours will be a combination 8:00 a.m. to 4:00 p.m. and 12:00 p.m. to 8:00 p.m., with weekends as needed. The candidate would not be expected to work the 12-8 shift every day, but they should be open to a mix of shift as scheduled. Weekend coverage is on as-needed basis, which typically rotates among the team and most of the time is either Saturday or Sunday not both days at the same time. Responsibilities Greet clinic visitors in a helpful, friendly and approachable manner. Update contact information, verify insurance, and collect co-payment. Respond to and direct telephone and email inquiries promptly. Schedule ongoing and intake appointments for therapists in collaboration with the Intake Director. Manage filing system and storage of medical records in compliance with clinic regulations. Create charts for therapist and ensure forms are filed appropriately. Provide clerical and administrative support to clinical staff. Ensure that the waiting rooms are clean, organized and maintained. Contact appropriate department and/or personnel in cases of an emergency. Qualifications Bilingual in Spanish and/or Portuguese Must have a high school diploma or equivalent degree. Psychology and social work students are strongly encouraged to apply! Must have valid driver's license and access to auto. Excellent written and verbal communication. Excellent customer services and communication skills. Bilingual candidates encouraged to apply! Comprehensive computer knowledge. Must hold a valid driver's license and access to an operational and insured vehicle. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. Why Should I Consider a Career in Human Services? Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening . We exercise independent judgement and contribute to the overall success and benefit of the Team. Is Human Services a Fit for Me? Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first. Keywords: clinic receptionist, front desk, clerical

*Starting rate $22/hour* The Assistant Program Director is responsible for the supervision of evening and weekend shifts. They serve as the point person for residents and Direct Care Staff while on shift. The Assistant Program Director is responsible for assisting with the schedules, appointments and activities of the program participants as well as the daily operations of the house under the supervision of the Program Director. The Assistant Program Director will participate in the daily care of the residents and coordinate with Direct Care Staff as it pertains to resident documentation and paperwork. Minimum Education Required High School Diploma/GED Shift Second Shift Additional Shift Details Tuesday-Thursday 3-11p, Friday-Saturday 7a-3p Responsibilities Work with program participants to identify goals and objectives; assist with writing service plans and ensure implementation and follow through. Oversee program participants' safety and fire safety procedures to include: fire drills, training of staff and residents, oversight of Personal Emergency Response System (PERS) and Emergency Evacuation Plan. Assist with staff scheduling to ensure program coverage and budgetary compliance. Responsible for supervising all shift activities. Participates actively in-service planning meetings and development of individualized goals. Ensures that service goals are implemented and followed (with team support). Assists program participants with functional skills training to assist them to increase independence in areas related to directing support, healthcare management, emergency management, and Activities of Daily Living. Meets with each program participant a minimum of once monthly to check call devices and review emergency procedures. Supports with program and individual recreation. Documents program participant's safety checks, progress and challenges monthly. Assists program participants with taking medications and with community living skills. Actively participates in program participant, family, team and staff meetings. Reports changes in program participant's status or behavior to the Residential Program Nurse and/or Residential Program Director. Completes all documentation and Incident Reports, in accordance with funder requirements and Agency/program established deadlines. Maintains confidentiality with all facility and program participant information as required by HIPAA, Advocates, Inc., and program policies. Attends and actively participates in supervision and staff meetings. Attends assigned trainings and maintain necessary certifications and licenses (CPR/First Aid, Safety Care, MAP etc). Ensures that individuals we support are treated with dignity and respect in accordance with Advocates' Human Rights policy and the Advocates Way philosophy Drives residents in Advocates vehicles, including wheelchair lift-equipped vans as well as in personal vehicle. Please note: The essential functions listed in this section are not limited only to the tasks listed and may include other duties as assigned. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. Qualifications Associates degree in human services or 1 year experience in related field. Ability to organize, prioritize, plan and complete tasks independently. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Ability to understand, speak, read and write fluent English. Strong written and oral communication skills. Strong computer knowledge. Working knowledge of Microsoft Word and Microsoft Excel. Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport individuals. Ability to operate agency vehicles. Must be able to perform each essential function satisfactorily. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. General requirements: Full upper extremity range of motion Full lower extremity range of motion Must be able to lift furniture and/or objects/persons weighing over 50 lbs.

*Starting rate $19/hour* The Skills Instructor will work one-on-one with an adult with autism in our Day and Employment Services programs, helping individuals to develop important skills including communication, self-care, and more. Skills training and instruction will occur through on-site recreational and therapeutic services, as well as through activities in the community. The Skills Instructor is responsible for the health and safety of supported individuals and the implementation of each individual's Day Habilitation Service Plan. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a tight-knit community that values the ideas and contributions of our staff. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Shift First Shift Additional Shift Details Monday-Friday 8am-3pm Responsibilities Collaborate with case manager to provide developmental skills training including training in self-care, receptive and expressive communication, self direction, activities of daily living, hygiene, grooming, and first aid. Collaborate with case manager to create and implement a comprehensive written day habilitation service plan (DHSP) for all assigned individuals. Assist individuals to identify and develop goals and plans to address any concerns, wants, or needs. Provide ongoing support through personal care, guidance, and role modeling for individuals. Complete all documentation which supports DHSP plan. Initiate a proactive approach focusing on individual advocacy, empowerment, and community integration. Qualifications High School diploma or equivalent degree and one year of experience with individuals with developmental disabilities. Strongly prefer that a candidate have a demonstrated understanding of and competence in serving culturally diverse populations. Demonstrate strong verbal and written communication skills with individuals, families, colleagues, funding sources, consultants, and the community at large. Demonstrate an ability to work as part of a team and perform job duties with minimal supervisory intervention. Must hold a valid driver's license. Must have access to an operational and insured vehicle and be willing to use it to transport individuals. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Starting Rate: $48,880 * $2,500 sign-on bonus (for external candidates only) * Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. The Program Manager is responsible for overseeing the administration of the assigned program, providing leadership, supervision, guidance, and clinical support. The Program Manager actively promotes community inclusion, self-advocacy, and individual rights. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Additional Shift Details Monday Thru Wednesday 10am-6pm Thursday 1pm-9pm Friday 10am-6pm Responsibilities Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program. Manage administrative processes and requirements in consultation with the Administrative Director. Develop and monitor scheduling of staff across the program to ensure economy and program coverage. Interpret and monitor program budgets. Conduct staff meetings. Supervise and evaluate assigned staff. Assist individuals with obtaining all services and entitlements for which they qualify, to include, housing, inspections, insurance benefits. Maintain exemplary communication and relationships with outside agencies. Complete investigations and reviews as requested. Develop and monitor creative and interesting community centered opportunities for all individuals. Audit individual financial records/case records/and medications on a regular basis. Complete business reports, to include petty cash, census, payroll report. Monitor all staff training, including core trainings, development trainings and program specific trainings. Must be able to travel between programs, office, trainings, and department meetings. Perform physical intervention in the event of a crisis. Qualifications Bachelor's Degree or two years of program experience including supervision of staff, hiring, terminations, staff development and evaluation. Familiarity with state human service systems and related treatment philosophy. Ability to communicate effectively verbally and in writing and ability to use good judgment. Must have basic computer knowledge. High energy level, superior interpersonal skills and ability to function in a team atmosphere. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

$48,000-$50,000 The Training Specialist I is responsible for providing assistance to employees, facilitators and vendors at the Westboro Training Center; preparing for training sessions; office supply management; processing trainings and certifications; and training employees in crisis prevention training. Monday through Friday 8:30-4:30, on-site in Westboro. Minimum Education Required High School Diploma/GED Responsibilities Provide on-site support at the Westboro Training Center, including room and training session preparation, greeting employees, and assisting trainers with training materials and A/V needs Monitor office & training supplies at the Center and communicate inventory needs to Training Manager. Serve as an internal facilitator for crisis prevention training Schedule interpreters for required trainings. Review monthly training calendars, input training sessions into LMS, and communicate available trainings to employees via email. Process enrollment requests and communicate course confirmations. Monitor the Training email inbox daily and process all inquires and requests. Provide assistance to employees, facilitators and vendors inquiring about training and development services available. Process training classes on external vendor sites, as needed, to obtain employee certificates. Process training packets and update employee transcripts in LMS, including upload of employee certificates. Monitor and update online trainings and training registration. Develop promotional material for offered trainings. Maintain Training page of internal website. Prepare and distribute monthly reports on upcoming employee certification expiration dates. Serve as a member of the Training Collaboration group. Work with the Training and Development Manager to meet the training needs of supervisors and staff through the creative deployment, enhancement, facilitation and evaluation of training programs and materials to reflect company goals and philosophy. Monitor training equipment used in the delivery of agency wide trainings including ordering, scheduling and following up on returns. Maintain required certification to train in crisis management. Monitor all trainers required certifications. Support the Human Resource Department in other areas as needed. Attends and actively participates in supervision and staff meetings. Adhere to all principles related to the Advocates Way. Ensure that clients are treated with dignity and respect in accordance with Advocates' Human Rights Policy. Perform all duties in accordance with agency policies and procedures. Strictly follow all agency Performance Standards. Qualifications High school diploma or GED, AA/AS or higher preferred 2 years experience in training or an administrative role. Experience presenting to groups preferred. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Must have excellent presentation skills. Must have strong computer skills. Experience with Microsoft Office- PowerPoint and Excel required. Ability to maintain confidentiality of information High energy level, superior interpersonal skills, ability to work independently as well as part of a team. Must possess ability to multi-task in fast paced environment and maintain a professional level of customer service at all times. Must have strong organizational skills and attention to detail. Must be able to perform each essential duty satisfactorily. Must hold a valid drivers' license and have access to an operational and insured vehicle. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

*Starting rate $18.50/hour* Staff will assist individuals with developmental disabilities to participate fully in their lives and in their communities. They will assist in providing non-medical care and supervision to individuals with disabilities (Autism, intellectual and developmental disabilities). This is a relief position and hours are subject to change. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Provide non-medical care, supervision, and socialization to an individual with disabilities (Autism, Intellectual & Developmental disability) Services may include: Assistance with meals and basic activities of daily living Completion of light housekeeping tasks Assist the individual with shopping, planning, making appointments and recreation activities. Accompanying individual on walks, to the gym, trips to social and recreational activities and community events. Assist with hobbies and leisure activities. Collaborate with the family, peers, and supervisor in implementing the plan of care to meet the individual's goals. Responsible for the participant safety and well-being. Interact with participants in an empathetic, respectful, caring, and dignified manner. Maintain current progress and service notes and submits all required documentation and verbal feedback to Supervisor in accordance with Advocates' policy. Attends and actively participates in supervision and staff meetings. Ensure that individuals we support are treated with dignity and respect in accordance with Advocates' Human Rights Policy. Adhere to all principles related to the Advocates Way. Perform all duties in accordance with the agency's policies and procedures. Qualifications High school diploma or equivalent, or at least one year minimum of working in related fields or lived experience. Minimum one year experience in providing companion or caregiving to individuals with intellectual and developmental disabilities. Bilingual Preferred (Portuguese & Spanish). Ability to read English and communicate effectively in the primary language of the program to which he/she is assigned. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transp Must be able to perform each essential duty satisfactorily. Ability to communicate effectively in writing and ability to use good judgment. Must have sensitivity to the needs of the population. Basic computer knowledge in order to complete documentation in a timely manner. High energy level, superior interpersonal skills and ability to function in a team atmosphere. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

*Starting rate $21/hour* The Life Enrichment Specialist will offer support and skills training to the brain injury survivor in their home, work setting, and health and leisure domains. Through service coordination, resource identification, and independent living and life skills training, the Life Enrichment Specialist will enhance the overall community integration of the brain injury survivor. The Life Enrichment Specialist will report to the Director of Day and Community Brain Injury Services, CTRS. For direct inquiries related to this position please contact Susan Gaffney, Director at sgaffney@advocates.org or apply on our careers page. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Additional Shift Details Monday-Friday with opportunities for weekend shifts for special events Responsibilities Responsible for the delivery of client services, to include intake, service planning, life skills training and coordination of other services to achieve client goals. Provide support and supervision to the brain injury survivor. Provide transportation and training around utilizing transportation to brain injury survivors, to meet the survivor's service needs. Document monthly progress toward identified goals. Maintain ongoing communications with program/agency staff and service providers. Provide crisis intervention and access emergency services to clients as needed. Identify and address community integration issues for clients on caseload or as designated. Qualifications Bachelor's degree in social services or other related field and 1 year related experience; or BA in related field and 3 years related experience. Must be able to perform each essential duty satisfactorily. Must have sensitivity to the needs of the population. Strong computer knowledge. Strong analytical, numerical and reasoning abilities. Must have excellent interpersonal skills and ability to work as part of a team. Ability to read English and communicate effectively in the primary language of the program to which he/she is assigned. Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Salary $50,000-$58,000 The Accounts Receivable Accountant is responsible for the accurate and timely billing of contracts, including cost reimbursement contracts, and other fiscal analysis. Minimum Education Required Bachelor's Degree Responsibilities Prepare and invoice cost reimbursement and unit rate contracts for both state and federally funded programs. Prepare and invoice non-state contracts with affiliates and revenue sources. Follow proper invoicing and billing procedures as designated by each contract's varying requirements. Calculate and invoice service fees and reimbursements due from individuals supported. Apply cash deposits and applications, credit/debit memos as required. Investigate billing issues. Respond to Adhoc requests for information. Attend and actively participate in staff meetings. Process and maintain food stamp (SNAP) applications for group home clients. Ensure that clients are treated with dignity and respect in accordance with Advocates Human Rights Policy. Perform all duties in accordance with the agency's policies and procedures. Adhere to all principles related to the Advocates Way. Qualifications B.A. and 2 + years accounting experience, preferably with receivables in non-profit, human services and/or health care environment is preferred. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Strong Excel spreadsheet application and PC skills. Proficiency in accounting software applications (experience with Solomon a plus). Meticulous attention to detail; timeliness and accuracy. Ability to communicate articulately and knowledgeably with all levels of internal staff and external parties as required. Must be able to perform each essential duty satisfactorily. Must be well-organized, willing to learn and take initiative. High energy level, superior interpersonal skills, and ability to function in a team environment. Must demonstrate the ability to meet deadlines and follow assignments through to completion. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

*Starting rate $18.50/hour* The Skills Instructor position is a hands-on, entry-level role working with adults who have an intellectual or developmental disability, autism, or a brain injury. In this role, you will work with a larger team at Advocates' Day Services location in Ashland, including other Skills Instructors, Case Managers, Employment Coaches, and Program Managers. You will assist program participants with activities of daily living, provide developmental skills training through recreational and therapeutic services, and encourage community integration. You will assist in developing and following Service Plans for those we support, as well as teaching and role modeling daily living skills and positive behaviors. Serving as a skills instructor is a rewarding way to begin a career in education and/or human services. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Shift First Shift Additional Shift Details Monday-Friday 8:30am-3:30pm Responsibilities Assist individuals to identify and develop goals and plans to address any concerns, wants or needs. Provide ongoing support, through personal care, guidance and role modeling for individuals. Collaborates with the Case Manager to provide developmental skills training including training in self-care, self-preservation, receptive and expressive communication, self direction, activities of daily living, hygiene, grooming and first aid. Collaborates with case manager to create and implement a comprehensive written therapeutic service plan (DHSP) for all assigned individuals. Complete all documentation which supports DHSP plan. Initiate a proactive approach towards focusing on individual advocacy, empowerment, and community integration. Qualifications High School Diploma or equivalent degree and one year of experience in a training program for individuals with developmental disabilities. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Demonstrate strong verbal and written communications skills with individuals, families, funding sources, consultants, the community at large, program and administrative team. Demonstrate an ability to work as a team and perform job duties with minimal supervisory intervention. Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport individuals. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

*Starting rate $22.63/hour* The Project Coordinator oversees an Advocates' community initiative, Joan's Closet, which provides clothing to members in need. This role involves managing volunteers, coordinating donations, and ensuring smooth operations. This role is fully on-site in Framingham, MA. Minimum Education Required High School Diploma/GED Responsibilities Recruit, train, and supervise volunteers. Lead Advisory Board and Panel for Joan's Closet. Maintain regular communication with supervisor and executive sponsor. Ensure cleanliness and security of program workspaces. Coordinate with external vendors and service providers. Assist with company events and meetings. Manage program budgets and maintain expense records. Collaborate with Marketing & Communications to promote the program. Facilitate volunteer meetings and project planning. Solicit donations and manage donor relations. Organize shopping and donation events. Qualifications High School Diploma or GED required; minimum 1 year of administrative experience. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Must be able to perform each essential function satisfactorily. Strong interpersonal skills; ability to work independently and collaboratively. Effective verbal and written communication across all organizational levels. Project management experience from concept to completion. Proficiency in Microsoft Office; familiarity with Smartsheet, Canva, and Sign-up Genius preferred. Basic accounting knowledge to maintain budget. Excellent organizational and multitasking abilities. English fluency required; ASL or other language skills a plus. Demonstrated organizational and time management skills. Must hold a valid drivers' license. Must have access to an operational and insured vehicle. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Starting Rate: $48,880 The Program Manager is responsible for the overall direction and operation of the residential program. This role will provide supervision and rehabilitative direction and emergency on-call services to a team of Direct Care Staff and supported individuals. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Provide oversight and supervision to Direct Care staff and group living residents, promoting a warm, safe, and empowering environment. Develop and monitor staff scheduling to ensure program coverage and budgetary compliance. Lead staff meetings and individual supervisions, and ensure staff trainings are current. Conduct intakes, ensuring that proper care is accessed. Participate in the Individual Action Plans (IAP) process for all individuals. Assume fiscal responsibility for the site by assisting in program budget development and management, as well as safeguarding client's funds. Ensure that client's rehabilitative treatment and clinical record meet Rehab Option standards. Prepare reports as directed, including data collection and analysis. Participate in the on-call rotation through 24 hour availability for consultation and emergency crisis intervention. Qualifications HS Diploma plus 5 years' experience, BA in related field preferred. Strong computer knowledge. Excellent analytical, reasoning and numerical aptitude. Excellent written and verbal communication. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.