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  • Remote- Manager of Fitness Operations

    24 Hour Fitness, Inc. 4.7company rating

    Remote 24 Hour Fitness, Inc. Job

    **FULL-TIME** Full-time The Sr Manager Fitness Operations is responsible for managing the fitness infrastructure to effectively implement the company's strategic fitness plans. This position works collaboratively with corporate and field partners, oversees product line implementation, and will create, develop and respond to analytics and data for the programs. **ESSENTIAL DUTIES & RESPONSIBILTIES** 1. Fitness Infrastructure Management: * Partner with the Senior Director of Fitness to develop strategy, identify opportunities, and drive optimization for Personal Training, Group Training and Group Exercise. * Responsible for managing the infrastructure (operating models, tools, systems, SOPs, metrics) to effectively implement the company's strategic fitness plans. * Test new fitness products, pilots, and/or programs to determine viability for 24 Hour Fitness. * Manage strategic transition from test/concept to scalable implementation * Operationalize fitness training, group training and GX content in partnership with Fitness Programs/Partnership and L&D. * Create tools/support for labor management in partnership with Club Operations 2. Fitness Operations * Responsible for driving business case development and financial investment recommendations. * Maintain project and product roadmaps to ensure key deadlines and targets for rollouts are met * Support development of marketing and CRM processes for fitness product * Manage strategic transition from concept to practical implementation, addressing any issues that arise with implementation or management of programs * Create recommendations for corporate fitness team initiatives based on the needs of the clubs. Prioritize needs to determine sequencing of initiatives. * Provide input and perspective on new products and services related to Fitness programming. * Strategic lens on marketplace to stay informed on industry and competitive trends/dynamics to prioritize capability development. * Regular engagement across all cross-functional partners (and business units) 3. Management of Analytics and Fitness Operations Team: * Responsible for performing business process improvement and supporting the field organization with operational guidelines designed to improve the execution of Fitness, Group Fitness and GX programs. * Gathers and interprets fitness data and provides recommendations to improve quality and efficiency of fitness programs and process. * Act as data steward for the fitness department, in participation with the data governance team. * Develop tools and resources for labor management in partnership with Club Operations **ORGANIZATION RELATIONSHIPS** The Sr Manager Fitness Operations reports to the Sr Director Fitness Business & Operations and interacts and manages business relationships with club and corporate team members across various departments. This role manages multiple direct reports, at manager and individual contributor levels. **QUALIFICATIONS** **Knowledge, Skills & Abilities** * Strong knowledge of internal and external fitness business practices with the ability to be inquisitive and innovative * Strong analytical skills with the ability to proactively predict, identify and solve problems with purposeful solutions * Ability to effectively manage multiple priorities and independent projects in a dynamic and fast-paced environment * Strong interpersonal, organizational, project management and communication skills. * High level of detail orientation, flexibility, and comfort supporting organization change and process improvement **Minimum Educational Level/Certifications** *Bachelor degree in Business or related field. **Minimum Work Experience and Qualifications** * 10+ years of experience in progressive operations or fitness management * Experience managing product implementation process * Experience in leading simultaneous complex projects from inception to completion. **Physical Demands/ Environmental Conditions** * Must be able to sit and work on a computer for extended periods of time. * Must be able to work extended hours on occasion. * Regularly required to work standard office equipment (personal computer, copy machine, fax machine, etc.) **Travel Requirement** * Potential travel requirements to club, regional and corporate offices up to 25% of time. **Benefits Summary** 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. **Compensation Summary** **All Employees:** Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. **Average of 30 hours or more per week:** Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). **Washington State** : Receive 40 hours of sick time on your first day of employment. After 6 months of employment, accrue 1 hour of sick time for every 30 hours worked, up to a maximum of 120 hours, inclusive of time carried over. Actual offer may vary from posted hiring range based on location, work experience, and/or education. Salary range will vary based on geography of the applicant. Pay Range for Los Angeles, Orange County and Seattle: $112,125.00-$151,398.00 (Exempt), $53.91-$72.79 (Non-Exempt) Pay Range for Bay Area (California) & New York City (incl. New Jersey): $117,000.00-$157,980.00 (Exempt), $56.25-$75.95 (Non-Exempt) Pay Range for San Diego & Carlsbad (California) and all other locations: $105,300.00-$142,182.00 (Exempt), $50.63-$68.36 (Non-Exempt) **FUNCTIONAL GROUP** Fitness
    $117k-158k yearly 46d ago
  • Sales and Service Associate

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    24 Hour Fitness Worldwide, Inc. Job In Falls Church, VA

    FULL-TIME Part-time Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're excited about this role because you will: * Share your passion for fitness by helping new members get started on their fitness journey. * Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll spend your days: * Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests. * Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community. * Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. We're excited about you because you: * Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others. * Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn. * Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment. VARIABLE COMPENSATION: Effective December 28, 2024 Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Availability * Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement * Minimum travel may be required for training purpose and lead generation. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. FUNCTIONAL GROUP Service Apply Now
    $102k-127k yearly est. 3d ago
  • Call Center - Virtual Member Experience Advisor - Financial Account Specialist

    American Heritage Federal Credit Union 4.3company rating

    Remote or Philadelphia, PA Job

    American Heritage Credit Union, a $5 billion credit union, has an immediate opening available for our new Virtual (Video) Member Experience Advisor Division! This position is based out of our Main office in Northeast Philadelphia! These advisors will provide a premier level of service to members, clients, and associates of American Heritage Credit Union to enhance the overall member experience. Engage with members\/non-members through needs-based\/consultative actions via remote and video-based experience. RESPONSIBILITIES INCLUDE: * Serve as a subject matter expert as it relates to all American Heritage deposit and loan-based products and services. * Serve as a subject matter expert as it relates to American Heritage electronic\/mobile offerings which includes but is not limited to: Online\/Mobile Teller functionality, Bill Payer, Quick Pay, e-Pay, etc. * Engage members as their financial consultant\/advisor using knowledge of the credit union's products\/services to provide solutions to their perceived and unperceived needs. * Fulfill lead generation requests submitted via customer relationship management (CRM), Better Lobby, etc. * Open new accounts, certificates of deposit, money market accounts, cash management accounts, IRA's, club accounts, and sharedraft accounts. Complete necessary documentation for ACH and payroll deductions, input mortgage applications and cross-sell products and services to meet member financial needs\/goals. * Process loan applications, input data, review loan decisions and options with member, prepare supporting loan documentation, compile loan documents for signature and disbursement ensuring accuracy and completeness of loan, and process denials as necessary. * Process requests for changes and maintenance to member accounts, check orders, debit card requests, etc. * Assist members with how to use self-service technology (eg. PAT, Online\/Mobile Teller, Bill Pay, etc.). * Utilize sales tracking systems, member data warehouse programs, as well as other tools\/systems (eg. Data Verity, Better Lobby, etc.) to analyze members' engagement with the credit union and educate members in areas of low engagement. * Perform member transactions through a variety of channels which includes but is not limited to video, phone, mail, fax, etc. * Prepare\/assist with report compilations * Achieve stated goals\/objectives set-forth for positions which includes but is not limited to closed loans, new memberships, e-services penetration, etc. * Effectively describe features and benefits of American Heritage's products and services so members may realize how their financial goals can be met. * Interview loan applicants, process logs, and prepare loan applications using the automated loan approval system and distribute to loan officers for their approval. * DocuSign, mail, or fax loan applications and other pertinent account applications and\/or information to members and prospective members. * Gather background information on members through obtaining credit bureau reports and offering alternative cost-saving financial solutions to members while enhancing relationships and providing ultimate member service. * Cross sell all products\/services including loans and third-party affiliates: Insurance Services, Investment and Retirement Center (IRC), American Heritage Realty, First Heritage Financial Services, etc. * Assure quality member service by enthusiastically acknowledging members and ensuring they are promptly and professionally assisted. * Provide assistance and backup to all Contact Center advisor positions (PAT, Concierge, Member Advisor, etc.) and access all programs needed to assist the membership accordingly. * Keep all credit union members and employee-related business in strictest confidence. * Consistently maintain and improve skills and knowledge for efficient service delivery. QUALIFICATIONS: * Three to five years of similar or related experience. Specifically, at least one year of experience in a call center of a credit union or financial institution. * Associate's Degree in Business Administration or a related field or the equivalent experience required. * Must be flexible and available to work Call Center hours of operation: Monday-Friday 7:00 a.m. to 7:00 p.m. and rotating Saturdays 9:00 a.m. to 3:00 p.m.) * FICEP certification (to be completed after hire date). * Working knowledge or the ability to learn, understand, and serve as a subject matter expert on credit union products and services. * Extensive knowledge of Data Verity, Better Lobby, Meridian Link & Symitar. * Exceptional knowledge of lending products, deposit products, electronic services, and interest rates. Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.","
    $28k-31k yearly est. 60d+ ago
  • Senior Underwriter

    American Heritage Lending 4.3company rating

    Remote or Irvine, CA Job

    Responsive recruiter American Heritage Lending, LLC Established in 2008, the company was founded to be a company set apart from an already impacted market. Licensed in multiple states across the US, the premise of our company evolved into the pinnacle for our success - creating a caring experience for the families we service across the nation. Position Overview: The Senior Underwriter is responsible for implementing underwriting policies & standard practice and managing all aspects of loan decisions. They determine the economic health of applications; review loan conditions; implement and enforce fraud detection; verify and calculate risk factors of the loan and weigh credit risk to ensure that the liability taken will result in a saleable loan. They communicate decisions to all parties and build relationships with both internal and external parties. Essential Duties & Responsibilities include: Manually reviews loan application, loan documents and third-party documents (i.e., appraisal, title, flood, fraud) to determine a credit decision on Non-QM Programs. Reviews Borrowers' conditions and third-party documents for loan programs that have an automated underwriting decision. Reviews DU verification messages/approval conditions. Verifying the accuracy and integrity of all loan data entered into the system. Calculates income, reviews assets and liabilities. Documents all loan exceptions and compensating factors. Maintains knowledge of all policies and modifications to the guidelines and standards of the Company, federal housing programs, investors, and private mortgage insurers. Updates loan application information within loan origination software and other applications. Analyzes documentation collected to ensure it meets guidelines or if other documentation is needed; ensures loan application follows underwriting, investor, RESPA, and HMDA guidelines. Identifies Changes in Loan to ensure appropriate disclosures are provided to the Borrower in a timely manner. Completes HMDA Data and Denial Letters for ineligible loans. Documents and effectively communicates reasons for approval/rejection of loans. Experience & Minimum Qualifications (Skills, Knowledge & Abilities): Skilled in effective written and verbal communication Advanced working knowledge of Microsoft Office products and automated underwriting systems Knowledge of lenders' policies and procedures Proficient knowledge in Encompass High mathematical aptitude Ability to analyze and interpret data sufficient to render a sound business decision. Ability to gather and monitor information, track and record changes in accordance with regulations. Ability to analyze large volumes of documents while maintaining attention to detail to ensure all risk factors are identified and conditioned. Ability to work in a fast paced, agile environment; meet tight deadlines; and plan for and anticipate eleventh-hour changes; highly organized and able to prioritize. 5+ years' experience as a Certified Underwriter (required) 5+ years' experience mortgage loan processing proficiency (required) 2+ years' experience in Non-QM Underwriting (required) Bachelor's Degree in business, banking, finance or a related field Essential Mental & Physical Requirements:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Frequently required to sit, stand, kneel, stoop, or squat Use hands or fingers to handle or feel objects, tools, or controls Reach with hands and arms Talk or hear Specific vision ability includes close vision, distance vision, color vision, depth perception and the ability to adjust focus Occasionally lift and/or move up to 25 pounds Ability to analyze situations logically to identify causes and draw solid conclusions Ability to anticipate the consequences of a situation Ability to modify one's own behavior to meet expectations of others Ability to sustain one's own emotions from interfering with responding effectively to internal and external customer's needs Displays honesty and trustworthiness; has a sense of personal accountability; maintains a moral conviction to do the right thing Physical Demands:The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment:This job operates in an office setting and largely sedentary, requiring the routine use of a computer and other standard office equipment. The ability to lift or move up to 20 pounds, bend, reach, and perform manual tasks may also be required. Remote work is an optional setting. Work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather condition prevalent at the time. Business travel may provide for varying degrees of change in the work environment. The noise level in work environment is usually moderate. Job Classification: Exempt Work Location: Remote Benefits: Medical Dental Vision Matching 401(k) Paid Time Off Paid Holidays Why American Heritage Lending: We are a high-growth Company that doubled our staff in 2022 Competitive Salary Wide Product Options - Bridge, Fix and Flip, FHA, VA, Conventional, Non-QM, DCSR, Hard Money Loans and more We are not impacted by the volatility of the interest rate This Company describes its culture as: Family-Accountability-Integrity-Teamwork-Have fun along the way Start your career today with American Heritage Lending! Note: Nothing in this job description restricts the company's right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position. This is a remote position. Compensation: $100,000.00 - $110,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. American Heritage Lending is a customer service-oriented lender in the Non-QM mortgage market. The company was founded by mortgage professionals with a long history of providing flexible solutions to borrowers who don't fit the Qualified Mortgage space. American Heritage Lending prides itself on providing superior service, and our experienced staff is here to help you every step of the way. Our highly trained Account Executives, Loan Brokers, and Loan Officers work with clients to structure loans and provide real solutions for difficult loans that were rejected by traditional lenders or Government automated underwriting methods. This Company describes its culture as: Family-Accountability-Integrity-Teamwork-Have fun along the way
    $100k-110k yearly 60d+ ago
  • Personal Trainer

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    24 Hour Fitness Worldwide, Inc. Job In Falls Church, VA

    FULL-TIME Part-time The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition. The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person. ESSENTIAL DUTIES & RESPONSIBILTIES Service and Train Clients * Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle. * Inform clients of fitness tools available to assist them in achieving their goals. * Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress. * Demonstrate safe and proper exercise techniques to clients. * Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session. * Meet minimum productivity expectations servicing clients and group sessions. * Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels. Service Members and Administration * Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments. * Build and generate a strong fitness business through new client acquisition and retention. * Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle. * Coach members on proper use of equipment and exercise techniques. * Start and finish sessions as scheduled. * Handle member concerns or direct to appropriate club management. * Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club. * Create, maintain, and regularly update progress for each personal training client, following company guidelines. * Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems. ORGANIZATION RELATIONSHIPS Reports to the General Manager and will interact with all levels of club staff. QUALIFICATIONS Knowledge, Skills & Abilities * Understand principles of physical fitness and proper exercise technique. * Ability to communicate clearly and concisely, both verbally and in writing. * Ability to adjust and operate fitness equipment. * Ability to perform a variety of exercise routines. * Demonstrate excellent customer services skills. Minimum Educational Level/Certifications * High School Diploma or GED required. * Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required. * Degree in a related field or current certification through at least one nationally accredited industry associations. * Specialized fitness credentials preferred or equivalent work experience or education in specialized function. Minimum Work Experience and Qualifications * 1+ years of experience as a Personal Trainer or Fitness Coach. * Holistic fitness program design and consultation experience preferred, but not required. Physical Demands/ Environmental Conditions * Must be able to lift 50 lbs. * Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking. Working Environment * While performing the duties of this job the team member is regularly exposed to moving mechanical parts. * The noise level in the environment is occasionally loud. * Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. FUNCTIONAL GROUP Fitness Apply Now
    $107k-143k yearly est. 3d ago
  • District Cleaning Supervisor - San Diego

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    24 Hour Fitness Worldwide, Inc. Job In California, MD

    FULL-TIME Full-time The District Cleaning Supervisor is responsible for maintaining the cleanliness, maintenance, and overall appearance of multiple Health Club Facilities within their assigned district. This role involves traveling between club locations, overseeing a team of Club Attendants, and ensuring that the facilities are maintained to a high standard. The District Cleaning Supervisor will also be responsible for educating club staff on proper cleaning procedures and methods. This position requires reliable transportation due to daily club-to-club travel. ESSENTIAL DUTIES & RESPONSIBILITIES Team District Management: * Oversee a team of 10-15 Club Attendants, providing guidance, training, and scheduling staff shifts. * Assist in educating club staff on proper cleaning procedures, techniques, and safety measures. * Foster a positive and productive work environment, promoting teamwork and accountability. * Ensure that each club location is properly staffed and equipped to maintain cleanliness standards. * Set team goals and expectations for each club attendant. * Address performance issues and implement corrective action plans when necessary. * Recognize and reward high-performing Club Attendants. * Collaborate with club staff to develop and implement cleaning procedures specific to each facility's needs. * Provide ongoing education and training to club attendant staff on best practices for maintaining a clean and healthy environment. * Identify training and development needs to enhance performance. * Conduct regular inspections to ensure that the facilities meet cleanliness standards and address any areas needing attention. Cleaning and Maintenance: * Personally perform a variety of cleaning tasks to keep the health club facilities in a healthy, clean, and orderly standard. * Clean and dust walls, mirrors, countertops, and windows. * Sweep mop, scrub, and vacuum floors of all areas of the club. * Clean and dust all weight and cardio equipment. * Restock all cleaning supplies and assess upkeep of stock room. * Empty all trash and recycling receptacles. * Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular chemical testing. * Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.) * Partner with Facility Technician to perform cleaning duties on equipment as outlined in the preventive maintenance guide. * Perform minor painting as approved / directed by leadership. * Use all cleaning supplies in accordance with product labels and club manuals. * Report all newly identified facility maintenance issues via service channel. QUALIFICATIONS Required Knowledge, Skills & Abilities * Strong knowledge of cleaning procedures, techniques, and equipment to ensure the cleanliness and maintenance of health club facilities. * Excellent leadership and communication skills to effectively oversee and manage a team of Club Attendants. * Ability to educate and train club staff on proper cleaning procedures, techniques, and safety measures. * Detail-oriented with a commitment to maintaining high standards of cleanliness and appearance. * Strong organizational skills to schedule staff shifts, ensure proper staffing of club locations, and prioritize tasks. * Ability to address performance issues and implement corrective action plans when necessary. * Knowledge of facility cleaning procedures specific to health club environments. * Ability to conduct regular inspections to ensure cleanliness standards are met and address any areas needing attention. * Basic knowledge of minor cosmetic repairs and painting. * Proficiency in using cleaning supplies in accordance with product labels and club manuals. * Ability to identify facility maintenance issues and report them through the appropriate channels. Physical Demands/ Environmental Conditions * While performing duties of this job, the employee is regularly required to stand, walk. * Frequently required to climb, balance, stoop, kneel, crouch or crawl. * Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds. * Telephone usage: ability to communicate with internal and external members. * Required usage of cleaning chemicals, ladders, utensils and equipment. * Regularly exposed to moving mechanical parts. * Noise level in the environment is occasionally loud. Travel Requirement * Must have reliable transportation due to regular daily club-to-club travel within a given district * Occasional flight and overnight hotel stays (up to 10% of the time.) DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Washington State : Receive 40 hours of sick time on your first day of employment. After 6 months of employment, accrue 1 hour of sick time for every 30 hours worked, up to a maximum of 120 hours, inclusive of time carried over. Actual offer may vary from posted hiring range based on location, work experience, and/or education. Salary range will vary based on geography of the applicant. Pay Range for Los Angeles, Orange County and Seattle: $48,070.00-$60,088.00 (Exempt), $23.11-$28.89 (Non-Exempt) Pay Range for Bay Area (California) & New York City (incl. New Jersey): $50,160.00-$62,700.00 (Exempt), $24.12-$30.14 (Non-Exempt) Pay Range for San Diego & Carlsbad (California) and all other locations: $45,144.00-$56,430.00 (Exempt), $21.70-$27.13 (Non-Exempt) FUNCTIONAL GROUP Facilities Apply Now
    $50.2k-62.7k yearly 3d ago
  • Regional Sales Manager_West Coast

    American Heritage Lending 4.3company rating

    Remote or Irvine, CA Job

    Responsive recruiter Regional Sales ManagerAmerican Heritage Lending, LLC Established in 2008, the company was founded to be a company set apart from an already impacted market. Licensed in multiple states across the US, the premise of our company evolved into the pinnacle for our success - creating a caring experience for the families we service across the nation. Position Overview:The Regional Sales Manager will have a great personality, team player, and customer service attitude. The Regional Sales Manager will manage the goal-oriented Correspondent Sales team and the sales function in the Division (or a specific geographic area, as determined by the National Sales Manager-Correspondent Lending). The Regional Sales Manager will also be primarily responsible for the following: recruiting, hiring, and training sales team; originating quality loans that sell - personal production; developing and ensuring continuance of good relationships with established brokers and customers. The duties for Regional Sales Manager include, but are not limited to, those described below. Essential Duties & Responsibilities include: Strong sales skills and knowledge of the mortgage lending business. Exercise administrative control over sales function of Sales Team. Assume leadership role among Sales Team. Coach, motivate and support Sales Team to ensure growth and profitability, defining expected production goals for each Team Member and ensuring adequate working knowledge of systems. Responsible for development of new business and strengthening of existing relationships by: Determining a prospect's needs and selling appropriate product; selling loans for appropriate amounts, rates and terms that comply with AHL's program guidelines. Maintains working knowledge of federal, state and local governments and private investors' policies and guidelines. Maintains strong familiarity with current trends in the real estate and mortgage banking industries as well as the company's operating policies and procedures. Formalizes sales strategies, forecasts and reports as necessary. Creates/maintains synergy with corporate departments. Provide present and potential brokers/sources with superior level of customer service. Communicates and work with AHL Account Managers as necessary to ensure desired production results. Manage broker performance and communicate results with AHL Leadership. Experience & Minimum Qualifications (Skills, Knowledge & Abilities): Minimum of 2+ years' experience in wholesale mortgage lending management experience preferred. Lead or supervisory skills. Strong interpersonal-communication and business-relationship skills. Proven negotiating skills and forecasting capabilities. Ability to conduct and attend web meetings and conference calls including presentations. Basic knowledge Non-QM; Bridge, DSCR-Business Purpose, Fix/Flip Strong level of proficiency in Microsoft Office- Word, Excel & PowerPoint programs Proficient with Encompass/LON Ability to attend trade shows & seminars as needed Essential Mental & Physical Requirements:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Frequently required to sit, stand, kneel, stoop, or squat Use hands or fingers to handle or feel objects, tools, or controls Reach with hands and arms Talk or hear Specific vision ability includes close vision, distance vision, color vision, depth perception and the ability to adjust focus Occasionally lift and/or move up to 25 pounds Ability to analyze situations logically to identify causes and draw solid conclusions Ability to anticipate the consequences of a situation Ability to modify one's own behavior to meet expectations of others Ability to sustain one's own emotions from interfering with responding effectively to internal and external customer's needs Displays honesty and trustworthiness; has a sense of personal accountability; maintains a moral conviction to do the right thing Physical Demands:The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment:This job operates in an office setting and largely sedentary, requiring the routine use of a computer and other standard office equipment. The ability to lift or move up to 25 pounds, bend, reach, and perform manual tasks may also be required. Remote work is an optional setting. Work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather condition prevalent at the time. Business travel may provide for varying degrees of change in the work environment. The noise level in work environment is usually moderate. Job Classification: Exempt Location: Remote Benefits: Medical Dental Vision Matching 401(k) Basic Life & AD&D Paid Time Off Paid Holidays Why American Heritage Lending: We are a high-growth Company that doubled our staff in 2022 Competitive Salary Wide Product Options - Bridge, Fix and Flip, FHA, VA, Conventional, Non-QM, DCSR, Hard Money Loans and more We are not impacted by the volatility of the interest rate This Company describes its culture as: Family-Accountability-Integrity-Teamwork-Have fun along the way Start your career today with American Heritage Lending! Note: Nothing in this job description restricts the company's right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position. This is a remote position. Compensation: $72,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. American Heritage Lending is a customer service-oriented lender in the Non-QM mortgage market. The company was founded by mortgage professionals with a long history of providing flexible solutions to borrowers who don't fit the Qualified Mortgage space. American Heritage Lending prides itself on providing superior service, and our experienced staff is here to help you every step of the way. Our highly trained Account Executives, Loan Brokers, and Loan Officers work with clients to structure loans and provide real solutions for difficult loans that were rejected by traditional lenders or Government automated underwriting methods. This Company describes its culture as: Family-Accountability-Integrity-Teamwork-Have fun along the way
    $72k yearly 60d+ ago
  • Facilities Specialist - Plumbing (North Bay/Peninsula)

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    24 Hour Fitness Worldwide, Inc. Job In California, MD

    FULL-TIME Full-time Celebrating over 35 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness with nearly 300 clubs in 11 states nationwide. We provide a welcoming and inclusive environment, with thousands of square feet of premium strength and cardio equipment, turf zones, free weights, functional training areas and more. Studio and cycle classes, personal training and innovative digital and virtual offerings are all available options to keep our member's minds and body fit. Join us in creating a healthy happier world by changing lives through fitness! JOB SUMMARY The District Facilities Specialist works directly in the clubs of a given district to ensure the safety, repair and maintenance of the overall facility. With expertise in a trade(s) such as Plumbing, HVAC, Electrical, Fire Safety and or Pool Equipment, the District Facilities Specialist will support in establishing and maintaining a high standard of facilities functionality. This role is responsible for using their specialized knowledge to resolve, repair and provide preventative maintenance playing a critical role in creating a positive member experience. ESSENTIAL DUTIES & RESPONSIBILTIES * Assemble and disassemble gym and building equipment to ensure all external and internal parts are clean and functioning properly. * Assess and troubleshoot equipment to restore them to functioning status. This includes, but is not limited to the following based on specialization: * Pool Pumps/Filters/Chlorinators * Drains, Showers, Toilets, Sinks and Urinals * Electrical Panels, Fuses and Motors * HVAC units and Exhaust Fans * Boilers, Steam generators and Water Heaters * Log all needed repair work or services into the clubs workorder management system * Communicate directly with vendors and technical support teams to diagnose issues and ensure proper part ordering. * Partners with the District Repair and Maintenance Manager to create and execute a facility maintenance calendar for designated area of expertise. * Prioritize and address emergency facility issues as-needed. * Has been trained in and follows all OSHA, company, and Facilities department safety guidelines on a daily basis * Ensure proper operation and maintenance of all interior and exterior areas that are within the leased premises of each club. QUALIFICATIONS Required Knowledge, Skills & Abilities * Trade skills in either plumbing, HVAC, electrical, fire safety and or pool equipment. * 1-5 years of experience in a facilities, trade, or engineering role. * High School Diploma * Ability to read and adhere to schedules and calendared events. * Ability to read Standard operating procedures and equipment instructional guides. * Strong interpersonal and communication skills. * Highly organized and able to handle a multi-task environment. * High level of professionalism, honesty, integrity, and an excellent work ethic. * Diligence and a strong understanding of liability issues, general safety in a publicly operating business. * Ability to manage and track work orders for multiple locations through a work order management system. Preferred Knowledge, Skills & Abilities * Prior Facilities or Engineering experience in a fitness, retail or hospitality. * Skill and mastery of multiple trades relevant to the position. * Holds required certifications for trade (electrical, HVAC, plumbing etc.) Physical Demands/ Environmental Conditions * While performing duties of this job, the employee is regularly required to stand, walk. * Frequently required to climb, balance, stoop, kneel, crouch or crawl. * Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds. * Telephone usage: ability to communicate with internal and external members. * Required usage of cleaning chemicals, ladders, utensils and equipment. * Regularly exposed to moving mechanical parts. * Noise level in the environment is occasionally loud. Travel Requirement * Travel by car within a given district BENEFITS AT 24 In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually. DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Washington State : Receive 40 hours of sick time on your first day of employment. After 6 months of employment, accrue 1 hour of sick time for every 30 hours worked, up to a maximum of 120 hours, inclusive of time carried over. Actual offer may vary from posted hiring range based on location, work experience, and/or education. Salary range will vary based on geography of the applicant. Pay Range for Los Angeles, Orange County and Seattle: $48,070.00-$60,088.00 (Exempt), $23.11-$28.89 (Non-Exempt) Pay Range for Bay Area (California) & New York City (incl. New Jersey): $50,160.00-$62,700.00 (Exempt), $24.12-$30.14 (Non-Exempt) Pay Range for San Diego & Carlsbad (California) and all other locations: $45,144.00-$56,430.00 (Exempt), $21.70-$27.13 (Non-Exempt) FUNCTIONAL GROUP Facilities Apply Now
    $50.2k-62.7k yearly 3d ago
  • Club Janitorial Attendant

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    24 Hour Fitness Worldwide, Inc. Job In Falls Church, VA

    FULL-TIME Part-time The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard. ESSENTIAL DUTIES & RESPONSIBILTIES * Cleans and dusts walls, mirrors, countertops, glass, and windows * Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc. * Cleans and dusts all weight and cardio equipment * Restocks supplies * Empties clubs' garbage and recycling containers * Completes daily and weekly scope of work as assigned * Performs special cleaning projects as assigned * Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing). Not all clubs have wet areas * Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.) * Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide * Performs minor painting as approved / directed by General Manager and Facilities Technician * Use all janitorial supplies in accordance to product labels and club manuals * Report all newly identified facility maintenance issues via Service Channel * Report any member complaints to the General Manager ORGANIZATION RELATIONSHIPS Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members. REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities * Cleaning practices and procedures * Understand and follow written instructions * Effectively communicate (verbal and writing skills) * Work independently in the absence of supervision * Attention to detail * Establish and maintain cooperative working relationships with those contacted in the course of duties Minimum Educational Level/Certifications * High School Diploma or General Education Diploma (GED) Minimum Work Experience and Qualifications * Six months of janitorial experience Physical Demands/ Environmental Conditions * While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms * Frequently required to climb, balance, stoop, kneel, crouch, or crawl * Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds * Telephone usage: Ability to communicate with internal and external members * Required usage of cleaning chemicals, ladders, and cleaning utensils * Regularly exposed to moving mechanical parts * Noise level in the environment is occasionally loud Travel Requirement * Travel from club to club may be required DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. FUNCTIONAL GROUP Facilities Apply Now
    $23k-27k yearly est. 3d ago
  • Seeking a Future Opportunity at AHL

    American Heritage Lending 4.3company rating

    Remote or Irvine, CA Job

    Responsive recruiter American Heritage Lending, LLC Established in 2008, the company was founded to be a company set apart from an already impacted market. Licensed in multiple states across the US, the premise of our company evolved into the pinnacle for our success - creating a caring experience for the families we service across the nation. Please apply to this job posting if you are unsure of which open role is the right fit, seeking a future opportunity, or referred by a current AHL employee. Work Environment: This job operates in an office setting and largely sedentary, requiring the routine use of a computer and other standard office equipment. The ability to lift or move up to 20 pounds, bend, reach, and perform manual tasks may also be required. Remote work is an optional setting. Work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather condition prevalent at the time. Business travel may provide for varying degrees of change in the work environment. The noise level in work environment is usually moderate. Benefits: Medical Dental Vision Matching 401(k) Paid Time Off Paid Holidays Why American Heritage Lending: We are a high-growth Company that doubled our staff in 2022 Competitive Salary Wide Product Options - Bridge, Fix and Flip, FHA, VA, Conventional, Non-QM, DCSR, Hard Money Loans and more We are not impacted by the volatility of the interest rate This Company describes its culture as: Family-Accountability-Integrity-Teamwork-Have fun along the way Start your career today with American Heritage Lending! Note: Nothing in this job description restricts the company's right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position. Flexible work from home options available. Compensación: $50,000.00 - $100,000.00 per year Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley. American Heritage Lending is a customer service-oriented lender in the Non-QM mortgage market. The company was founded by mortgage professionals with a long history of providing flexible solutions to borrowers who don't fit the Qualified Mortgage space. American Heritage Lending prides itself on providing superior service, and our experienced staff is here to help you every step of the way. Our highly trained Account Executives, Loan Brokers, and Loan Officers work with clients to structure loans and provide real solutions for difficult loans that were rejected by traditional lenders or Government automated underwriting methods. This Company describes its culture as: Family-Accountability-Integrity-Teamwork-Have fun along the way
    $50k-100k yearly 60d+ ago
  • Sales and Service Expert

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    24 Hour Fitness Worldwide, Inc. Job In Fairfax, VA

    FULL-TIME Part-time The Sales and Service Expert (SSE) delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSE builds relationships and translates the value of 24 Hour Fitness product and service offerings, and has a strong focus on behaviors that drive member acquisition and retention. The SSE delivers successful guest and member engagement, and attainment of sales revenue goals. ESSENTIAL DUTIES & RESPONSIBILTIES Guest Experience and New Member On-boarding * Executes the CARE sales model with each guest and passionately relate how 24 Hour Fitness's products/services will satisfy their fitness needs. * Tours potential members through the club and describes the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals. Ensures all guests are registered through the digital kiosk. * Communicates membership and fitness offers in a clear and concise manner using Company provided presentation tools. * Effectively and professionally enrolls guests using Company sales techniques and protocol. * Adheres to specific Membership Agreement Procedures (MAP) when enrolling members and guests. * On-boards new members successfully and assist with all member retention activities in order to drive club profitability. * Consistently achieves or exceed personal and team sales goals. Prospecting and Lead Generation * Obtains leads externally from within the community using company provided tools/programs. (i.e. Community outreach/Local Promotions, Corporate Sales on-sites). * Generates leads/new business internally through member promotions, referrals, the dissemination of guest passes, and contacting leads generated via phone. * Responsible for effectively setting appointments for all leads and potential new business opportunities. * Communicates and promotes local and global marketing campaigns to leads and members. * Manages and follows up on leads/new business by using a Lead Management System. * Executes daily planner to track and plan for successful lead management and selling activities. * Consistently achieve or exceed personal productivity goals. Member Experience * Partners with Sales and Service Manager (SSM) to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention. * Ensures members receive a friendly greeting/check-in and prompt attention to their needs. * Engages members with various fitness offerings including personal training, group exercise classes and 24GO digital content. * Maintains name relationships with members and serving as a resource for their questions or concerns, and putting them in touch with the right 24 Hour Fitness resources as appropriate. * Provides a clean, friendly, well-maintained club to members and guests and * Helps new members become comfortable in the club. Effective December 28, 2024 Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. ORGANIZATION RELATIONSHIPS Reports to the Sales and Service Manager. Communicates and interacts with club members, prospective members and outside/third party vendors. This position does not have any direct reports. REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities * In-depth knowledge and experience with sales practices and techniques. * General understanding of Fitness Industry. * Ability to work with computers. * Strong interpersonal communication skills. * Strong customer service skills. * Independent, self-starter with strong organizational skills. * Ability to work as part of a team. * Ability to operate Point of Sale (POS) System. * Knowledge of Membership System software preferred. Minimum Educational Level/Certifications * High School Diploma or GED. * Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from approved organization is required (within 60 days of employment). * Bachelor's degree preferred. Work Experience and Qualifications * Prior experience in fitness or retail industry preferred. * 1-2 years of experience in service sales preferred. Physical Demands/ Environmental Conditions * Ability to work in club office; move about club floors and rooms * Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures * Ability to communicate telephonically with members * Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system * While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts * Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required * Able to work in a loud environment Travel Requirement * Minimum travel may be required for training purpose and lead generation. Disclaimers DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity. COMPLIANCE & INTEGRITY: Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures. All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors. WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately. Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment. FUNCTIONAL GROUP Sales Apply Now
    $108k-133k yearly est. 3d ago
  • Associate, Everyday Banking

    BMO Harris Bank 4.1company rating

    Remote or Wisconsin Job

    Application Deadline: 01/11/2025 Address: VIRTUAL(R)13 - HomeRes - IL Job Family Group: Retail Banking Sales & Service Work Schedule (All hours are in Central Time Zone): Ability to work in a flexible environment is required, the call center is open Monday - Sunday. Required Days Off: Saturday or Sunday off, and Tuesday, Wednesday or Thursday off (flexibility preferred) Shift: Choose from 8:00 am - 6:30 pm CST (FLEX) or 9:30 am to 6:30 pm CST (SET) Training Schedule: 12 weeks of training. To be considered for the role, you must be able to attend the full 12 week mandatory training period, starting from March 3rd. The training schedule is Monday - Friday, 8 am to 5 pm CST. Job Description*Remote Opportunity* Where new skills and great service come to life Whether you're new to banking or already have financial services experience, our Customer Contact Center is where you'll develop skills for career growth while providing great customer experiences. As an Associate, you'll help customers with their finances from giving sound advice to promoting BMO's personal banking products. How we'll help you get started At BMO, we invest in our Associates from day one. With learning and development at the heart of our employee's success, we'll introduce you to the world of banking all the way to helping you grow into future roles: You'll get up to 12 weeks of industry leading educational training to build the knowledge and skills you need Our team of leaders work with you to build a development plan with regular coaching, mentorship and support so you can reach your professional goals What you'll do day to day Handles an average of 75-100 inbound calls daily in a high-volume, fast-paced call center environment. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed. Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner. Integrates marketing promotions and programs into customer conversations when appropriate. Delivers exceptional customer service that builds trust through expertise, providing responsive service and support. Understands customer needs and provides sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Stays abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided. Escalates complex or unresolved customer situations to managers as required. Performs any required activities to ensure customer's requests are accurately processed. Collaborates with internal and external stakeholders in order to deliver on business objectives. Manages all transactional outcomes of customer calls or refers to appropriate internal business groups. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience (sales, customer service, call center, or financial institution experience an asset). A knack for being tech savvy with above average computer skills. Knowledge of personal banking products. Knowledge of competitive marketplace and trends in product offerings. Knowledge of contact center operational processes and policies. Knowledge of call center technology, processes and metrics. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Why you'll love growing your career here Customizable benefits, performance bonuses and our competitive employee share ownership program Work in a digitally focused environment where you'll use innovative tools Strengthen your skillsets with access to professional tools, resources, in-depth training and ongoing manager support As North American's eighth largest bank serving customers for 200+ years, connect with thousands of employees to build your professional network and explore more opportunities Salary: $41,715.00 - $46,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ******************************************** About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at ************************* BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
    $41.7k-46k yearly 10h ago
  • Social Media Manager

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    24 Hour Fitness Worldwide, Inc. Job In California, MD

    FULL-TIME Full-time 24 HOUR FITNESS At 24 Hour Fitness, we're committed to helping our members live their happiest and healthiest lives. We support our members where they're at, create fun and engaging ways to workout, and celebrate our members' big and small triumphs on their journey. We're seeking a creative, analytical social media manager to accelerate the growth and engagement of social media on 24 Hour Fitness social channels. You will be charged with significantly scaling social following and engagement. You will be a significant contributor to the brand's success across organic social media channels, with focus on Tiktok, Instagram, and Facebook. You will be able to support the social media influencer program. What you'll do: Key Responsibilities: Platform and Content Management: 50% of time * Be the social media expert maintaining a cutting edge understanding of best practices, features, strategies, and tactics for all social channels. * Editorialize the brand through the lens of brand purpose, marketing objectives and popular culture to ensure relevance and resonance for our target audience. * Create and manage the social media calendar based on the company's priorities and lean into platform trends. * Own social content process from ideation and planning to scheduling on all active channels. * Create short-form video content for all channels. Ability to produce high-performing social content a PLUS. * Build and proactively manage a positive social media community and identify opportunities for engagement. * Partner with the marketing team on integrated planning to inform social editorial strategy and collaborate on creative needs (from ideation to approval.) Influencer Relationships: 30% * Build brand awareness and drive growth through social influencer and creator partnerships. * Lead all influencer and ambassador communications, including contract or collaboration terms negotiations. Support and oversee key influencer campaigns, events and experiences. * Identify new influencers, creators and brand ambassadors to help us reach and engage new audiences. * Partner with the marketing team to find ways to integrate high-performing influencer content across other marketing channels. * Define and manage goals and KPIs for influencers and creators, ensuring established performance goals are met. Analytics and Insights: 20% of time * Design and execute social media reporting on key metrics, such as engagement and sentiment. * Partner with digital analyst to develop social media analytics process and manage social media performance to quantify the impact of organic social and influencer programs. * Identify key topics, data and news that will entertain/inform/educate our audience. * Share social media insights with the marketing team to inform social and broader brand editorial strategy. You Are: * Well-versed on all relevant social media platforms and trends. * You know the platforms and tools that make social media marketing impactful. * A strong cross-functional and team player, fun to work with, effective in influencing and and collaborating to create phenomenal results. * Naturally collaborative, with experience working across functions. * Able to balance both short-term and long-term marketing planning and multitask, while still paying attention to details and executing. * Results oriented. You are most comfortable in work environments which are outcome-oriented and merit-based, and are highly motivated by goal accomplishment. * Receptive to change. You are flexible, adaptable, innovative, and open in response to competitive pressure and market change. * Comfortable working with and identifying influencers. Qualifications : * 5+ years of experience in marketing, with at least 3 years working directly on social media and digital strategy. * Experience with developing platform-specific strategies, specifically TikTok, Instagram and Facebook. * Profient with enterprise-level social media tools, such as Emplifi, Adobe Creative Suite, CapCut, PowerPoint/Keynote. * Experience with content creation, editing, reporting. Producing video content is a major plus. * Experience with on location video and photo shoots. * Experience with collaborating with influencers and content creators Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Washington State : Receive 40 hours of sick time on your first day of employment. After 6 months of employment, accrue 1 hour of sick time for every 30 hours worked, up to a maximum of 120 hours, inclusive of time carried over. Actual offer may vary from posted hiring range based on location, work experience, and/or education. Salary range will vary based on geography of the applicant. Pay Range for Los Angeles, Orange County and Seattle: $84,065.00-$105,110.00 (Exempt), $40.42-$50.53 (Non-Exempt) Pay Range for Bay Area (California) & New York City (incl. New Jersey): $87,720.00-$109,680.00 (Exempt), $42.17-$52.73 (Non-Exempt) Pay Range for San Diego & Carlsbad (California) and all other locations: $78,948.00-$98,712.00 (Exempt), $37.96-$47.46 (Non-Exempt) FUNCTIONAL GROUP n/a Apply Now
    $87.7k-109.7k yearly 3d ago
  • Sales and Service Manager

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    24 Hour Fitness Worldwide, Inc. Job In Falls Church, VA

    FULL-TIME Full-time The Sales and Service Manager (SSM) ensures the club delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSM is responsible for hiring and developing talented team members who build relationships and translate the value of 24 Hour Fitness product and service offerings, have a strong focus on behaviors that drive member acquisition and retention, and proactively review process and team member effectiveness. The SSM drives both successful guest and member engagement, and attainment of sales revenue goals. ESSENTIAL DUTIES & RESPONSIBILTIES Leadership Excellence * Hires, trains and fosters continuous development of all Sales and Service team members. * Leads Sales and Service team members to provide members with a full complement of product and service offerings tailored to meet members' individual needs. Models relationship building and product/service offerings, and acts as subject matter expert to support all team members in providing guests and members with tailored solutions and experiences. * Cultivates Sales and Services team members' skills through continuous assessment, feedback and coaching. * Implements and oversees ongoing training to ensure all Sales and Service team members provide exceptional service in a member-centric environment. Regularly shares industry updates to complement offerings. * Manages overall performance, engagement, and personnel matters for Sales and Service team members. * Manages Sales and Services team schedule within budgeted hours to ensure adequate coverage to meet member and guest needs. * Responsible for the successful attainment of department targets, including new member sales and fitness revenue, retail and member retention. Sales Management & Personal Sales * Drives all new sales efforts within the club including new member sales, EFT, Point of Sale (POS) fitness packages, retail, and any club specific sales offerings. * Develops business plans and review weekly sales numbers & club statistics with GM to identify potential revenue gaps and modify team execution strategy as necessary. * Establishes monthly, weekly and daily sales goals for all Sales and Services * Develops, executes and coordinates local club marketing activities. * Generates new business through lead management * Maintains current knowledge and awareness of marketing campaigns in order to effectively communicate to members and prospective members. * Ensures new members are properly on-boarded with a plan to help achieve their intended health and wellness goals. * Consistently achieves or exceeds personal and team sales goals. Member Experience * Partner with General Manager (GM) to provide a best-in-class, member-centric experience that is tailored to guest and member needs. * Lead by example to provide a clean, friendly, well-maintained club to members and guests. * Partner with club Personal Training team to execute company fitness initiatives designed to improve the overall member experience and meet club financial targets. * Engage members with various fitness offerings including personal training, group exercise classes and 24GO digital content. * Resolve member inquiries, concerns, and complaints in a professional manner within 24 Hour Fitness corporate and club parameters. ORGANIZATION RELATIONSHIPS The SSM reports to the General Manager. All Sales and Service Experts and Sales and Service Associate will report directly to the Sales and Service Manager. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Club Team Bonus Plan, and effective December 28, 2024, Fitness Sales and Membership Sales Commission Plans. These pans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. QUALIFICATIONS Knowledge, Skills & Abilities * Positive and productive leadership, including motivating, coaching, and communicating with diverse groups * Possess a strong member centric focus and is comfortable in engaging with members in person. * Responds professionally to requests and inquiries from guests, members and team members. * Possesses strong organizational skills to execute and prioritize multiple tasks Minimum Educational Level/Certifications * High School Diploma or GED required * Bachelor's Degree preferred * Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approved organization Minimum Work Experience and Qualifications * Prior management experience in service sales industry leading 4-10 employees preferred. * 1-2 years of experience in service sales preferred. * Fitness industry experience preferred. Physical Demands/ Environmental Conditions * Ability to work in club office; move about club floors and rooms * Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures * Ability to communicate telephonically with members * Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system * While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts * Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required * Able to work in a loud environment Travel Requirement * Availability to travel 10% of the time to attend training and meetings DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. FUNCTIONAL GROUP Club Management Apply Now
    $121k-156k yearly est. 3d ago
  • Investment Service Specialist

    BMO Harris Bank 4.1company rating

    Remote or South Dakota Job

    Application Deadline: 01/18/2025 Address: VIRTUAL(U)27 - HomeRes - NE Job Family Group: Wealth Sales & Service**Remote Opportunity** Work Schedule: Monday-Friday, 10 am to 7pm Central Time The BMO Investment Services (BIS) Investment Service Specialist's primary responsibility is to provide our clients a superior customer service experience. Being the first point of client contact, the BIS Investment Service Specialist core mandate is to assist our clients with questions related to their accounts. Inquiries or instructions around customer service will range from assisting with password resets, qualified (registered) account opening and maintenance, provide account balances and details regarding client accounts, money movements, account transfers, provide quotes, handle fixed income and market linked certificates of deposit investment inquiries, purchases and redemptions, as well as general navigation of Wealth websites. The BMO Investment Services, Investment Service Specialist has the ultimate goal of building and solidifying customer loyalty. This position also plays an integral role in uncovering opportunities to refer to BIS Financial Advisors and internal business partners within the bank. 70%: Service Oriented Client Support -Service incoming phone calls and emails from clients in a professional manner within service level goals -Demonstrate effective core competencies through each stage of a call by connecting with clients, asking open ended questions and listening to the needs of the client to uncover opportunities -Provide comprehensive client service and account management to clients, including but not limited to the following key accountabilities: Execute trades on client account open request (e.g., the purchase of mutual funds or other brokerage products) Facilitate customer asset transfers into the bank and perform required account maintenance Provide general and specific information on accounts and products, transaction status, etc… upon request Respond to web navigation queries, assist online trade execution and provide basic technical assistance as required Account opening and account maintenance processing including working with clients to accurately and thoroughly complete appropriate required documentation Utilize client relationship management system to track activities and contacts -Uncover referral opportunities to Financial Advisors and BMO Harris Bank colleagues as opportunities arise during the customer conversation and in keeping with client segmentation strategies -Participate as required in outbound calling campaigns to grow the overall investment business -Act as a secondary contact to service individual client requests when their assigned Financial Advisor is not available. -Provide customized, comprehensive service to clients in the mass market segment -Support service requests based on investment solutions from a product set (mutual funds, fixed income, certificates of deposit, managed asset allocation program, insurance products, fixed annuities, variable annuities and life insurance) -Resolve any client issue or concern quickly and effectively to retain the relationship and build future opportunities for growth; all formal complaints must be immediately shared with the Manager and/or Compliance Officer -Possess strong knowledge and act as resource on software including LPL's ClientWorks, SalesForce, and Moneyguide-Pro 30%: Risk Management -Maintain strong knowledge of target investment product and solutions, regulatory requirements, competitive trends to provide clients with credible service -Perform all service activities in compliance with firm and regulatory requirements and policies to mitigate risk to BMO Investment Services Financial Advisors -Adhere to the guidelines outlined in the Compliance Manual for BIS Financial Advisors -Conduct business based on the rules and regulations of the various entities that regulate the banking and brokerage industry (e.g. NASD, SEC, Federal Reserve, Internal Audit) -Maintain accurate client records as required by the firm, regulatory authorities and the nature of the client relationship -Maintain accurate transaction records as required by the firm, regulatory authorities and consistent with the products sold to the client -Utilize approved marketing literature to mitigate risks and exposure to BMO Investment Services Knowledge Minimum 2 - 3 years successful experience with a customer service focus in the financial planning, securities, or insurance industry Valid and active SIE, Series 7, 66 (or 65+63) is required Series 65 obtained within 6 months of employment Bachelor's degree preferred with emphasis on finance or economics Basic knowledge of a Financial Planning process Solid knowledge of markets and investment products Strong working knowledge of financial industry Experience working with managed products and/or financial Planning services. High level of integrity (Clean U-4). Skills Strong customer service and communication skills One-on-one and group presentation skills Excellent problem solving skills Demonstrated ability to refer financial opportunities Salary: $41,715.00 - $65,500.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ******************************************** About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at ************************* BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
    $41.7k-65.5k yearly 2d ago
  • Junior Underwriter

    American Heritage Lending 4.3company rating

    Remote or Irvine, CA Job

    Responsive recruiter American Heritage Lending, LLC Established in 2008, the company was founded to be a company set apart from an already impacted market. Licensed in multiple states across the US, the premise of our company evolved into the pinnacle for our success - creating a caring experience for the families we service across the nation. Position Overview: The Junior Mortgage Underwriter assists Senior Mortgage Underwriters in evaluating the eligibility of loan applications. Exercising sound independent judgment based on detailed analysis, the Junior Mortgage Underwriter is responsible for analyzing and verifying loan application, loan conditions , evaluating risk, and making loan eligibility decisions alongside Senior Mortgage Underwriters ensuring that all documentation follows the relevant regulations. Essential Duties & Responsibilities include: Manually reviews loan application, loan documents and third-party documents at condition review (i.e., appraisal, title, flood, fraud) and determines if they meet guidelines on Non-QM Programs. Reviews Borrowers' conditions and third-party documents for loan programs that have an automated underwriting decision. Reviews DU verification messages/approval conditions. Verifying the accuracy and integrity of all loan data entered into the system. Maintains knowledge of all policies and modifications to the guidelines and standards of the Company, federal housing programs, investors, and private mortgage insurers. Updates loan application information within loan origination software and other applications. Analyzes documentation collected to ensure it meets guidelines or if other documentation is needed; ensures loan application follows underwriting, investor, RESPA, and HMDA guidelines. Assist Senior Underwriter with changes in Loan to ensure appropriate disclosures are provided to the Borrower in a timely manner. Documents and effectively communicates reasons for approval/rejection of loan conditions after review. Experience & Minimum Qualifications (Skills, Knowledge & Abilities): Skilled in effective written and verbal communication Advanced working knowledge of Microsoft Office products and automated underwriting systems Knowledge of lenders' policies and procedures Proficient knowledge in Encompass High mathematical aptitude Ability to analyze and interpret data sufficient to render a sound business decision. Ability to gather and monitor information, track and record changes in accordance with regulations. Ability to analyze large volumes of documents while maintaining attention to detail to ensure all risk factors are identified and conditioned. Ability to work in a fast paced, agile environment; meet tight deadlines; and plan for and anticipate eleventh-hour changes; highly organized and able to prioritize. 3+ years' experience as a Junior Mortgage Underwriter (required) 5+ years' experience mortgage loan processing proficiency (required) 2+ years' experience with Non-QM Underwriting (required) Essential Mental & Physical Requirements:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Frequently required to sit, stand, kneel, stoop, or squat Use hands or fingers to handle or feel objects, tools, or controls Reach with hands and arms Talk or hear Specific vision ability includes close vision, distance vision, color vision, depth perception and the ability to adjust focus Occasionally lift and/or move up to 25 pounds Ability to analyze situations logically to identify causes and draw solid conclusions Ability to anticipate the consequences of a situation Ability to modify one's own behavior to meet expectations of others Ability to sustain one's own emotions from interfering with responding effectively to internal and external customer's needs Displays honesty and trustworthiness; has a sense of personal accountability; maintains a moral conviction to do the right thing Physical Demands:The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment:This job operates in an office setting and largely sedentary, requiring the routine use of a computer and other standard office equipment. The ability to lift or move up to 20 pounds, bend, reach, and perform manual tasks may also be required. Remote work is an optional setting. Work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather condition prevalent at the time. Business travel may provide for varying degrees of change in the work environment. The noise level in work environment is usually moderate. Job Classification: Exempt Work Location: Remote Benefits: Medical Dental Vision Matching 401(k) Paid Time Off Paid Holidays Why American Heritage Lending: We are a high-growth Company that doubled our staff in 2022 Competitive Salary Wide Product Options - Bridge, Fix and Flip, FHA, VA, Conventional, Non-QM, DCSR, Hard Money Loans and more We are not impacted by the volatility of the interest rate This Company describes its culture as: Family-Accountability-Integrity-Teamwork-Have fun along the way Start your career today with American Heritage Lending! Note: Nothing in this job description restricts the company's right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position. This is a remote position. Compensation: $70,000.00 - $80,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. American Heritage Lending is a customer service-oriented lender in the Non-QM mortgage market. The company was founded by mortgage professionals with a long history of providing flexible solutions to borrowers who don't fit the Qualified Mortgage space. American Heritage Lending prides itself on providing superior service, and our experienced staff is here to help you every step of the way. Our highly trained Account Executives, Loan Brokers, and Loan Officers work with clients to structure loans and provide real solutions for difficult loans that were rejected by traditional lenders or Government automated underwriting methods. This Company describes its culture as: Family-Accountability-Integrity-Teamwork-Have fun along the way
    $70k-80k yearly 60d+ ago
  • Brand Marketing Manager

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    24 Hour Fitness Worldwide, Inc. Job In California, MD

    FULL-TIME Full-time At 24 Hour Fitness, we're committed to helping our members live their happiest and healthiest lives. We support our members where they're at, create fun and engaging ways to workout, provide distinctive member experiences, and celebrate our members' big and small triumphs on their journey. We are committed to enabling the next generation to stay active, inspiring the next generation of athletes, and engaging our local communities to keep moving. Our brand partnerships help us deliver on these commitments, and we are looking for a Brand Marketing Manager to help us activate our brand partnerships to build brand affinity, reach new audiences, bring distinctive member experiences to our members, our clubs and give back to our communities. As our Brand Marketing Manager, you will be integral in driving and delivering these efforts. You will cultivate relationships with our partners, ensure we are maximizing the partnerships across KPIs, oversee the execution of deliverables and activations of our sponsorships, deliver member experiences in collaboration with our partners, and support in managing the execution of partnerships. The ideal candidate is an innovative, detail-oriented marketer with a strong consumer-centric approach and proven track record activating sponsorships or partnerships. They excel in cultivating relationships, developing impactful partner marketing programs and delivering results. They've been successful driving brand equity while delivering business results. ESSENTIAL DUTIES & RESPONSIBILTIES Estimated Partnership Relationship Management * Manage day-to-day partnership management efforts including partner relationship management, marketing programs, onboarding partners, partner profiles and data base management, monthly and quarterly reporting and recaps, and internal and partner facing communications. * Play a key leadership role including brainstorming, creating and executing partnerships, programs and events that differentiate the 24 Hour Fitness brand from competitors, drive traffic, increase sales, and generate goodwill with existing and prospective members. * Identify, plan, organize and manage multiple, parallel projects to successfully build partnerships, coordinate partnership events, build brand awareness, and make recommendations to promote partnerships through strategic marketing channels. * Ensure each contract's opportunities are maximized for the partnership based on your detailed knowledge of each contract and partner's priorities. * Write briefs to establish project strategy, objectives and tactics with internal functional leaders such as Retail, Corporate Sales, Fitness and Innovation to guide strategic marketing efforts within our clubs, while managing inventory, resources and timelines. * Provide comprehensive recap reports at the conclusion of each campaign, including identification of key learnings and opportunities. * Initiate and maintain positive relationships with project stakeholders and other contacts to facilitate project activities and achieve objectives. * Manage and complete projects per the plan specifications, on schedule and within budget. * Drive communication and creative strategies, ideas and solutions for partnerships. Brand Marketing Project Management * Work with brand marketing team to develop campaigns for key audiences geared to motivate, inspire, engage and retain members * Provide thought leadership and guidance on best practices related to brand guidelines, metrics and management strategies across teams * Plan and execute messaging inside the club to maximize branding and deliver compelling consumer communication to drive key metrics. This includes branding "on the four walls" of the club, outside the club, internal media, etc. * Test and develop innovative ways, in conjunction with agency partners, to deliver compelling, operationally functional and cost effective ways in which to talk to our members and prospects. * Provide analysis to measure and improve marketing program effectiveness. * Manage design and production of marketing collateral, signage, and other marketing tools. * Develop creative briefs to establish project objectives and identify deliverables. * Lead kick-off of creative projects -- takes idea/request to initiation phase with meetings, copywriter involvement, etc. * Uses a project management platform to manage communication and assets. * Establishes and maintains effective and productive communication and relationships with creative team and internal/external partners. Grassroots Marketing Support * Acts as a regional marketing consultant to assess community-based opportunities that present a district or region-wide business impact. * Provides guidance on activation best practices. Field Program Development * Leveraging data, identifies and develops scalable localized marketing tactics and programs * Evaluate market performance and oversee budget * Provide analysis to measure and improve marketing program effectiveness. * Effectively measure the impact of campaigns post execution and provide learnings and implications, as well as recommendations for future programming. * Recommend and present program design and process improvements based on learnings. * Utilize consumer insights to better inform campaign strategies. * Manage marketing budgets for each marketing function within team and work closely with director on budget setting, forecasting and reporting. * Oversee purchase order requisition process for all programs. * Develop and manage timelines to ensure projects are completed on-time and within budget. ORGANIZATION RELATIONSHIPS This position interacts and communicates with all levels of the organization: Field and club management, corporate staff and senior management. Strong business relationships with internal marketing partners including Creative Services, Digital, CRM, social media marketing, PR as well as internal business units. REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities * Strong knowledge of marketing, partnerships and brand marketing. * Excellent project management skills and acute attention to details. * Excellent written and verbal communication skills. * Ability to prioritize effectively to spend time on the issues that will make the most difference to the brand and the business. * Experience in managing cross-functional teams (internal and external) and agency partners. * Experience managing the creative development process from concept through to implementation.* Minimum Educational Level/Certifications * Bachelor's degree. Minimum Work Experience and Qualifications * 5+ years of experience in brand or partnership marketing management * Experience working with 3rd party vendors. * Marketing experience in the Retail, Fitness, and/or Service fields. * Experience managing the creative development process from concept through to implementation * Experience in activation or trade shows Travel Requirement * Travel up to 15% may be required PREFERRED QUALIFICATIONS Knowledge, Skills & Abilities * Demonstrated ability to interpret consumer trends and research and implement relevant and actionable marketing programs. * Experience in tracking and driving implications from industry and competitive trends. Disclaimers DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity. COMPLIANCE & INTEGRITY: Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures. All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors. WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately. Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment. Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Washington State : Receive 40 hours of sick time on your first day of employment. After 6 months of employment, accrue 1 hour of sick time for every 30 hours worked, up to a maximum of 120 hours, inclusive of time carried over. Actual offer may vary from posted hiring range based on location, work experience, and/or education. Salary range will vary based on geography of the applicant. Pay Range for Los Angeles, Orange County and Seattle: $93,495.00-$126,213.00 (Exempt), $44.95-$60.68 (Non-Exempt) Pay Range for Bay Area (California) & New York City (incl. New Jersey): $97,560.00-$131,700.00 (Exempt), $46.90-$63.32 (Non-Exempt) Pay Range for San Diego & Carlsbad (California) and all other locations: $87,804.00-$118,530.00 (Exempt), $42.21-$56.99 (Non-Exempt) FUNCTIONAL GROUP Marketing Apply Now
    $97.6k-131.7k yearly 3d ago
  • Personal Trainer

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    24 Hour Fitness Worldwide, Inc. Job In Fairfax, VA

    FULL-TIME Part-time The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition. The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person. ESSENTIAL DUTIES & RESPONSIBILTIES Service and Train Clients * Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle. * Inform clients of fitness tools available to assist them in achieving their goals. * Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress. * Demonstrate safe and proper exercise techniques to clients. * Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session. * Meet minimum productivity expectations servicing clients and group sessions. * Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels. Service Members and Administration * Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments. * Build and generate a strong fitness business through new client acquisition and retention. * Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle. * Coach members on proper use of equipment and exercise techniques. * Start and finish sessions as scheduled. * Handle member concerns or direct to appropriate club management. * Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club. * Create, maintain, and regularly update progress for each personal training client, following company guidelines. * Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems. ORGANIZATION RELATIONSHIPS Reports to the General Manager and will interact with all levels of club staff. QUALIFICATIONS Knowledge, Skills & Abilities * Understand principles of physical fitness and proper exercise technique. * Ability to communicate clearly and concisely, both verbally and in writing. * Ability to adjust and operate fitness equipment. * Ability to perform a variety of exercise routines. * Demonstrate excellent customer services skills. Minimum Educational Level/Certifications * High School Diploma or GED required. * Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required. * Degree in a related field or current certification through at least one nationally accredited industry associations. * Specialized fitness credentials preferred or equivalent work experience or education in specialized function. Minimum Work Experience and Qualifications * 1+ years of experience as a Personal Trainer or Fitness Coach. * Holistic fitness program design and consultation experience preferred, but not required. Physical Demands/ Environmental Conditions * Must be able to lift 50 lbs. * Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking. Working Environment * While performing the duties of this job the team member is regularly exposed to moving mechanical parts. * The noise level in the environment is occasionally loud. * Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. FUNCTIONAL GROUP Fitness Apply Now
    $107k-143k yearly est. 3d ago
  • District Manager- East Bay & Sacramento

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    24 Hour Fitness Worldwide, Inc. Job In California, MD

    FULL-TIME Full-time The District Manager (DM) ensures that all assigned clubs within a district provide the industry's best member experience, exhibit a team driven environment, and achieve financial success. The DM's major emphasis is to recruit, hire, train and develop a diverse, high-performance team of General Managers (GMs) that delivers on company goals and reflects its values. * Responsible for communicating and upholding company standards and leading by example for delivering the 24 Hour Fitness Service Promise; manage a clean, friendly and well maintained clubs. Ensure that managers create and maintain a service culture at all clubs within the district. * Sets operational goals and priorities for all GMs and is responsible for attainment of district targets (e.g. revenue, profit, turnover and retention). * Responsible for the performance management of the district as required to maintain company standards and financial results. * Responsible for the hiring and development of the district team with particular emphasis on club leadership positions. * Recommends staffing changes, additions, special pricing, promotions and facility remodels to the RVP and divisional staff. * Provides guidance on the district operating budget and approves discretionary expenditures (within set guidelines) for all clubs within the district. * The DM will also be responsible for driving the success of three new and piloted innovation concepts including iCryo, Nutrishop, 9-Round and PASE Factor, in a growing market with high visibility. Span of Control / Organizational Relationship / People Management: Reports to the Regional Vice President (RVP) Approximate job scope: 18 clubs This position directly manages multiple General Managers inside the district. Essential Duties & Responsibilities: Planning Participate and provide field input into the development of the district P&L and operating plan. To achieve this objective, the DM will: * Work with the General Managers to ensure that they proactively develop thorough business plans. Ensure that the plans are executed with reoccurring performance checkpoints (See management section.) * Establish priorities and goals, including revenue targets for membership, fitness & labor for GMs * Identify, plan and execute club improvements within the district * Provide input to the RVP regarding the regional P&L * Review allocated club budgets with GMs in order to receive feedback and recommended changes and suggestions Managing Set team and individual goals, monitor progress and provide guidance to ensure that district operational objectives are achieved. To achieve this objective, the DM will: * Partner with GMs, human resources & recruiters to prospect new management for clubs * Recruit, interview & hire GMs, review & provide advice on tier-two club management hires * Provide consistent accountability for direct reports through training, coaching conducting planning sessions and performance reviews. Recognize good performance and discipline when necessary * Develop direct reports by communicating priorities and equipping the team to achieve results through significant face-time and coaching on member service and team satisfaction * Create Individual Development Plans (IDP) with direct reports on an annual basis * Provide guidance to GMs on localized tactics to deliver on agreed upon performance goals and on implementation of corporate and divisional programs * Monitor and observe club facilities to ensure execution of the service promise and adherence to company programs and offer recommendations to GMs * Monitor each club's performance * Recommend staffing additions and promotions, marketing spend, special pricing, club remodels, and repairs and maintenance (R&M) * Coordinate local promotions with General Managers. * Coordinate new or relocation club activities including staffing, training and promotions * Resolve the most difficult escalated member concerns that are outside of the authority of GM to solve * Provide resources and direction to ensure that company policies, including loss prevention procedures, employment and human resources policies are enforced Inspiring and Leading Change Communicate, lead by example, and motivate the district to understand, develop passion and implement a club culture that reflects the corporate image, values, and strategy. To achieve this objective, the DM will: * Be visible within the district clubs and set the example for providing member and team member satisfaction * Inspire and encourage GMs to follow through on member and team member initiatives * Ensure that 24 Hour Fitness values of enhanced member experience and team member satisfaction are embedded in the management and personnel of each club Qualifications: Knowledge, Skills & Abilities: * Fitness industry knowledge preferred Educational Level: * High School Diploma or GED required * Bachelor's Degree preferred Experience: * 5+ years minimum of progressive management experience supervising 18+ employees * 4-6 years of broad retail/sales and service industry experience * Comparable multi-unit management experience preferred * Prior experience in the three 24 Hour Fitness club departments: Sales, Service, & Fitness preferred, cross functional training across other jobs/roles at minimum. * Experience and familiarity with managing to a P&L preferred * Operations management experience preferred * Consultative sales experience preferred Physical Qualifications: * Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public. * Travel: Must be able to travel by car and airplane up to 80% of the time * Ability to communicate telephonically with internal and external members * Ability to access and operate Company computer system including prepare documents, enter data into computer system, read reports from a computer data base or email system Work Environment: * Work is typically performed in a club environment * While performing the club-visit duties of this job, the employee is regularly exposed to moving mechanical parts. The noise level in the environment is occasionally loud * Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, and weekends and holidays may be required This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Washington State : Receive 40 hours of sick time on your first day of employment. After 6 months of employment, accrue 1 hour of sick time for every 30 hours worked, up to a maximum of 120 hours, inclusive of time carried over. Actual offer may vary from posted hiring range based on location, work experience, and/or education. Salary range will vary based on geography of the applicant. Pay Range for Los Angeles, Orange County and Seattle: $112,125.00-$151,398.00 (Exempt), $53.91-$72.79 (Non-Exempt) Pay Range for Bay Area (California) & New York City (incl. New Jersey): $117,000.00-$157,980.00 (Exempt), $56.25-$75.95 (Non-Exempt) Pay Range for San Diego & Carlsbad (California) and all other locations: $105,300.00-$142,182.00 (Exempt), $50.63-$68.36 (Non-Exempt) FUNCTIONAL GROUP Club Management Apply Now
    $117k-158k yearly 3d ago
  • Associate Banker

    BMO Harris 4.1company rating

    Norfolk, VA Job

    Application Deadline: 02/20/2025 Address: 602 Norfolk Ave. Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. * Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking. * Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. * As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice. * Meets customer transaction-based needs with seamless execution. * Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. * Contributes to meeting branch business results and the customer experience. * Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Acts as a key member of a collaborative and versatile branch and market team. * Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. * Organizes work information to ensure accuracy and completeness. * Takes the initiative to find creative approaches that make each customer's experience feel personal. * Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. * Contributes to business results and the overall experience delivered in the branch. * May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. * Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest. * Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. * Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. * Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. * Complies with legal and regulatory requirements for the jurisdiction. * Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. * Completes complex & diverse tasks within given rules/limits. * Analyzes issues and determines next steps; escalates as required. * Broader work or accountabilities may be assigned as needed. Qualifications: * Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience. * Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction. * Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications. * Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience. * Basic knowledge of specialized sales and business banking solutions to refer to specialists. * Passionate commitment to helping customers. * Drive to deliver a personal customer experience. * A focus on results and the ability to thrive in a consultative sales and team-based environment. * Resourceful self-starter with courage and confidence to approach customers. * Readiness to collaborate and work in different capacities as part of a team. * Strong interpersonal skills, including the ability to build rapport and connections with customers. * An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. * Basic specialized knowledge. * Verbal & written communication skills - Good. * Organization skills - Good. * Collaboration & team skills - Good. * Analytical and problem solving skills - Good. Salary: $41,715.00 - $48,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ******************************************** About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at ************************* BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
    $41.7k-48k yearly 2d ago

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