AEA Investors jobs in Urban Honolulu, HI - 21 jobs

FULL-TIME Part-time The Sales and Service Expert (SSE) delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSE builds relationships and translates the value of 24 Hour Fitness product and service offerings, and has a strong focus on behaviors that drive member acquisition and retention. The SSE delivers successful guest and member engagement, and attainment of sales revenue goals. ESSENTIAL DUTIES & RESPONSIBILTIES Guest Experience and New Member On-boarding * Executes the CARE sales model with each guest and passionately relate how 24 Hour Fitness's products/services will satisfy their fitness needs. * Tours potential members through the club and describes the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals. Ensures all guests are registered through the digital kiosk. * Communicates membership and fitness offers in a clear and concise manner using Company provided presentation tools. * Effectively and professionally enrolls guests using Company sales techniques and protocol. * Adheres to specific Membership Agreement Procedures (MAP) when enrolling members and guests. * On-boards new members successfully and assist with all member retention activities in order to drive club profitability. * Consistently achieves or exceed personal and team sales goals. Prospecting and Lead Generation * Obtains leads externally from within the community using company provided tools/programs. (i.e. Community outreach/Local Promotions, Corporate Sales on-sites). * Generates leads/new business internally through member promotions, referrals, the dissemination of guest passes, and contacting leads generated via phone. * Responsible for effectively setting appointments for all leads and potential new business opportunities. * Communicates and promotes local and global marketing campaigns to leads and members. * Manages and follows up on leads/new business by using a Lead Management System. * Executes daily planner to track and plan for successful lead management and selling activities. * Consistently achieve or exceed personal productivity goals. Member Experience * Partners with Sales and Service Manager (SSM) to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention. * Ensures members receive a friendly greeting/check-in and prompt attention to their needs. * Engages members with various fitness offerings including personal training, group exercise classes and 24GO digital content. * Maintains name relationships with members and serving as a resource for their questions or concerns, and putting them in touch with the right 24 Hour Fitness resources as appropriate. * Provides a clean, friendly, well-maintained club to members and guests and * Helps new members become comfortable in the club. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. ORGANIZATION RELATIONSHIPS Reports to the Sales and Service Manager. Communicates and interacts with club members, prospective members and outside/third party vendors. This position does not have any direct reports. REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities * In-depth knowledge and experience with sales practices and techniques. * General understanding of Fitness Industry. * Ability to work with computers. * Strong interpersonal communication skills. * Strong customer service skills. * Independent, self-starter with strong organizational skills. * Ability to work as part of a team. * Ability to operate Point of Sale (POS) System. * Knowledge of Membership System software preferred. Minimum Educational Level/Certifications * High School Diploma or GED. * Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from approved organization is required (within 60 days of employment). * Bachelor's degree preferred. Work Experience and Qualifications * Prior experience in fitness or retail industry preferred. * 1-2 years of experience in service sales preferred. Physical Demands/ Environmental Conditions * Ability to work in club office; move about club floors and rooms * Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures * Ability to communicate telephonically with members * Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system * While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts * Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required * Able to work in a loud environment Travel Requirement * Minimum travel may be required for training purpose and lead generation. Disclaimers DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity. COMPLIANCE & INTEGRITY: Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures. All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors. WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately. Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment. Pay Range: $16.00 - $16.00 FUNCTIONAL GROUP Sales

FULL-TIME Part-time The Sales & Service Overnight (SSO) is a member of the Club Operations team that serves the needs of members and guests to create a welcoming, informative, and enjoyable experience. Working a dedicated overnight shift, the SSO plays a critical role in upholding the 24 Hour Fitness Service Commitments starting with a Clean, Friendly, Well-Maintained gym. The SSO will regularly interact with guests inquiring about memberships and through consultative and engaging conversation, helps inspire guests to take the right next steps in pursuing their fitness goals. In addition, the SSO maintains relationships with existing members, greeting them during check-in, resolving concerns that may arise, and contributing to a best-in-class member-centric environment. ESSENTIAL DUTIES & RESPONSIBILTIES Member Engagement Uphold Service Commitments and drive member satisfaction by: * Ensuring members receive a friendly greeting/check-in and prompt attention to their needs * Maintaining name relationships with members and serving as a resource for their questions or concerns * Resolving member concerns as they arise and when needed, escalating through the proper management channels * Being present on the club floor and locker rooms, helping keep a clean and safe environment * Regularly conducting team cleans and identifying equipment and/or amenities in need of service Guest Experience & New Member Onboarding Generate quality guest visits and assist enrollment as needed through: * Helping guests become comfortable in the club * Offering tours, discussing amenities and answering membership questions * Inspiring guests to achieve their personal fitness goals * Presenting 24 Hour Fitness in a way that best connects with guests * Removing barriers and misconceptions on both free and fee-based Fitness services (Personal Training, Group Exercise, 24GO Digital) * Ensuring new members are set up for success by meeting with a Personal Trainer Retail Merchandising and Other In-Club Promotions Sell retail products and generate additional club revenue by: * Maintaining a proficient knowledge base of current retail products * Ensuring proper retail merchandising and planogram standards * Encouraging members to refer guests to try the club * Offering in-club promotions including Personal Training, Add-On Memberships, etc. ORGANIZATION RELATIONSHIPS This position will report directly to the Sales & Service Manager. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities * All 24 Hour Fitness Membership sales and administrative processes * Computer skills for using 24 Hour Fitness systems and other common applications as needed * Strong customer service skills * Strong communication skills both oral and written * Organization skills * Attention to detail Minimum Educational Level/Certifications * High School diploma or General Educational Development (G.E.D.). * Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from approved organization is required. CPR & AED certification will be provided through 24 Hour Fitness. * Must complete SSO training (includes Club Orientation and Club Safety) prior to working alone at the front desk. Minimum Work Experience and Qualifications * Must have 6-12 months experience in customer service function. * Prior overnight shift experience preferred. * Experience operating multiple phone lines preferred. * Basic computer skills. Physical Demands/ Environmental Conditions * While performing the duties of this job, the employee is regularly required to stand for up to 8 hours and must talk and hear. The employee occasionally sits, walks, kneels and reaches with hands and arms. * Frequently required to lift and/or move up to 45 lbs. * While performing the duties of this job, regularly exposed to moving mechanical parts. * The noise level in the environment is occasionally loud. Travel Requirement * Some travel may be required to attend meetings and trainings. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Pay Range: $16.00 - $16.00 FUNCTIONAL GROUP Service

FULL-TIME Part-time Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're excited about this role because you will: * Share your passion for fitness by helping new members get started on their fitness journey. * Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll spend your days: * Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests. * Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community. * Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. We're excited about you because you: * Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others. * Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn. * Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Availability * Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement * Minimum travel may be required for training purpose and lead generation. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Pay Range: $16.00 - $16.00 FUNCTIONAL GROUP Service

FULL-TIME Full-time Who we are At 24 Hour Fitness we are committed to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for enthusiastic team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. The sneakers you will fill As a Facility Technician, you set the foundational stage to our Service Promise of ensuring a clean, friendly, and well-maintained club. Your daily focus is to ensure proper operation of all club areas and equipment, which ensures a safe, outstanding experience for our members. When a member comes in looking for their favorite machine, you'll be the reason it's working. How you will spend your days Conducting a daily walk-through of the facility, identifying repair/service needs, and maintaining the club's Maintenance Log Partnering with the General Manager and Assistant General Manager to discuss club maintenance needs Maintaining, or overseeing outside service provider maintenance of, the pool/spa/steam/sauna to ensure proper chemical balances, draining, and general servicing Procuring repair parts, materials, tools, and equipment Performing routine preventative maintenance, including upkeep of associated logs and history files Performing monthly OSHA safety checks as required on the OSHA / Preventative Maintenance Guidelines, and modeling all OSHA, company and Facilities department safety guidelines on a daily basis Connecting with members while on the floor to help maximize their club experience What you bring General experience in repair/maintenance of equipment and physical building General knowledge of HVAC and/or electrical equipment 2 years' experience in operations/maintenance preferred Excellent organizational, multi-tasking, analytical problem solving, and communication skills Demonstrated success in priority management and agility in responding to shifting priorities General understanding of computer skills, including email Previous experience in health club maintenance strongly preferred Availability for overtime work Reliable transportation Physical Requirements/Work Environment Must be able to work in an environment with occasionally high noise levels. The sound of weights clinking, feet flying across treadmills, and the laughter of lives changing can get loud. Regularly exposed to moving mechanical parts. Daily duties include lifting weights, squatting, bending, reaching, remaining in a stationary position for prolonged periods of time, and moving for prolonged periods of time. Frequently moves fitness equipment weighing a minimum of 50 pounds. Regularly exposed to pool chemicals, cleaning supplies, and grease/oil from cardiovascular equipment. Travel/Availability Travel between clubs to service multiple facilities may be required Full-time, flexible availability across week days, weekends, and holidays DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the riacght to modify, add, or remove duties as necessary. Pay Range: $23.12 - $35.00 FUNCTIONAL GROUP Facilities

FULL-TIME Part-time The Group X Coach creates an inviting, inspiring and motivating group exercise experience through delivering pre-choreographed or freestyle group exercise programs to members and guests. ESSENTIAL DUTIES & RESPONSIBILTIES Class Instruction * Coach pre-choreographed or freestyle group sessions and classes to a wide variety of members at varying fitness levels in person or via virtual technology. * Present group sessions and classes in a way that makes members feel welcomed, encouraged and challenged. * Ensure group sessions and classes are delivered with high quality and safe for all fitness levels by educating members on safe techniques and guidelines. * Increase member attendance through strong teaching skills and ability to connect with and motivate others. * Must maintain an average of Coaching at least 2 classes per week Customer Service * Deliver exceptional customer services for members and guests through positive interactions before and after group session or class. * Handle member concerns or direct to appropriate club management. * Report broken equipment and maintenance needs to club management. * Recruits new members to join classes. * Start and finish group session and class on time as scheduled. * Deliver on the Service Promise of Clean, Friendly and Well Maintained Club by organizing equipment and assisting with maintaining a clean and organized club. Administrative * Find appropriate substitutes for group session or class coverage by following company policy and guidelines. * Maintain a strong social media presence to attract new participants to class, special events, etc. * Attend staff meetings on occasion as required. ORGANIZATION RELATIONSHIPS This position reports to the General Manager and interacts with all club staff, members and guests. QUALIFICATIONS Knowledge, Skills & Abilities * Knowledge of safe exercise techniques and principles. * Strong communication skills and ability to connect with a wide variety of people. * Enthusiastic and energetic approach to creating a community feel within a group session or class. * Passion for fitness and helping others achieve health and wellness goals. Minimum Educational Level/Certifications * Current approved group exercise primary certification for taught format. * High School Diploma or GED equivalent. Minimum Work Experience and Qualifications * Previous group exercise instruction experience is preferred. Physical Demands/ Environmental Conditions * Physical effort required for daily duties includes lifting weights, squatting, bending, reaching, hopping, jumping, kicking and prolonged standing and walking. Working Environment * While performing the duties of this job the team member is regularly exposed to moving mechanical parts. * The noise level in the environment is occasionally loud. * Ability to work weekends and holidays as needed to support the business. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Pay Range: $20.32 - $22.57 FUNCTIONAL GROUP Group X

FULL-TIME Part-time The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition. The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person. ESSENTIAL DUTIES & RESPONSIBILTIES Service and Train Clients * Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle. * Inform clients of fitness tools available to assist them in achieving their goals. * Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress. * Demonstrate safe and proper exercise techniques to clients. * Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session. * Meet minimum productivity expectations servicing clients and group sessions. * Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels. Service Members and Administration * Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments. * Build and generate a strong fitness business through new client acquisition and retention. * Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle. * Coach members on proper use of equipment and exercise techniques. * Start and finish sessions as scheduled. * Handle member concerns or direct to appropriate club management. * Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club. * Create, maintain, and regularly update progress for each personal training client, following company guidelines. * Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems. ORGANIZATION RELATIONSHIPS Reports to the General Manager and will interact with all levels of club staff. QUALIFICATIONS Knowledge, Skills & Abilities * Understand principles of physical fitness and proper exercise technique. * Ability to communicate clearly and concisely, both verbally and in writing. * Ability to adjust and operate fitness equipment. * Ability to perform a variety of exercise routines. * Demonstrate excellent customer services skills. Minimum Educational Level/Certifications * High School Diploma or GED required. * Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required. * Degree in a related field or current certification through at least one nationally accredited industry associations. * Specialized fitness credentials preferred or equivalent work experience or education in specialized function. Minimum Work Experience and Qualifications * 1+ years of experience as a Personal Trainer or Fitness Coach. * Holistic fitness program design and consultation experience preferred, but not required. Physical Demands/ Environmental Conditions * Must be able to lift 50 lbs. * Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking. Working Environment * While performing the duties of this job the team member is regularly exposed to moving mechanical parts. * The noise level in the environment is occasionally loud. * Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Fitness Coaches at 24 Hour Fitness earn a competitive hourly base rate with the opportunity to increase their income through session premium pay for each training session delivered. Coaches can further maximize their earnings with commission on eligible fitness sales, creating a unique opportunity to be rewarded not only for their coaching impact but also for helping members reach their goals. This blended compensation structure provides stability while also recognizing and rewarding performance and results. Pay Range: $22.40 - $35.84/hour in-session. 16.00/hour non-session. FUNCTIONAL GROUP Fitness

FULL-TIME Part-time Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're excited about this role because you will: * Share your passion for fitness by helping new members get started on their fitness journey. * Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll spend your days: * Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests. * Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community. * Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. We're excited about you because you: * Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others. * Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn. * Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Availability * Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement * Minimum travel may be required for training purpose and lead generation. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Pay Range: $16.00 - $16.00 FUNCTIONAL GROUP Service

FULL-TIME Part-time Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're excited about this role because you will: * Share your passion for fitness by helping new members get started on their fitness journey. * Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll spend your days: * Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests. * Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community. * Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. We're excited about you because you: * Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others. * Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn. * Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Availability * Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement * Minimum travel may be required for training purpose and lead generation. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Pay Range: $16.00 - $16.00 FUNCTIONAL GROUP Service

FULL-TIME Part-time The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard. ESSENTIAL DUTIES & RESPONSIBILTIES * Cleans and dusts walls, mirrors, countertops, glass, and windows * Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc. * Cleans and dusts all weight and cardio equipment * Restocks supplies * Empties clubs' garbage and recycling containers * Completes daily and weekly scope of work as assigned * Performs special cleaning projects as assigned * Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing). Not all clubs have wet areas * Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.) * Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide * Performs minor painting as approved / directed by General Manager and Facilities Technician * Use all janitorial supplies in accordance to product labels and club manuals * Report all newly identified facility maintenance issues via Service Channel * Report any member complaints to the General Manager ORGANIZATION RELATIONSHIPS Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members. REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities * Cleaning practices and procedures * Understand and follow written instructions * Effectively communicate (verbal and writing skills) * Work independently in the absence of supervision * Attention to detail * Establish and maintain cooperative working relationships with those contacted in the course of duties Minimum Educational Level/Certifications * High School Diploma or General Education Diploma (GED) Minimum Work Experience and Qualifications * Six months of janitorial experience Physical Demands/ Environmental Conditions * While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms * Frequently required to climb, balance, stoop, kneel, crouch, or crawl * Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds * Telephone usage: Ability to communicate with internal and external members * Required usage of cleaning chemicals, ladders, and cleaning utensils * Regularly exposed to moving mechanical parts * Noise level in the environment is occasionally loud Travel Requirement * Travel from club to club may be required DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Pay Range: $16.00 - $16.00 FUNCTIONAL GROUP Facilities

FULL-TIME Part-time The Sales and Service Expert (SSE) delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSE builds relationships and translates the value of 24 Hour Fitness product and service offerings, and has a strong focus on behaviors that drive member acquisition and retention. The SSE delivers successful guest and member engagement, and attainment of sales revenue goals. ESSENTIAL DUTIES & RESPONSIBILTIES Guest Experience and New Member On-boarding * Executes the CARE sales model with each guest and passionately relate how 24 Hour Fitness's products/services will satisfy their fitness needs. * Tours potential members through the club and describes the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals. Ensures all guests are registered through the digital kiosk. * Communicates membership and fitness offers in a clear and concise manner using Company provided presentation tools. * Effectively and professionally enrolls guests using Company sales techniques and protocol. * Adheres to specific Membership Agreement Procedures (MAP) when enrolling members and guests. * On-boards new members successfully and assist with all member retention activities in order to drive club profitability. * Consistently achieves or exceed personal and team sales goals. Prospecting and Lead Generation * Obtains leads externally from within the community using company provided tools/programs. (i.e. Community outreach/Local Promotions, Corporate Sales on-sites). * Generates leads/new business internally through member promotions, referrals, the dissemination of guest passes, and contacting leads generated via phone. * Responsible for effectively setting appointments for all leads and potential new business opportunities. * Communicates and promotes local and global marketing campaigns to leads and members. * Manages and follows up on leads/new business by using a Lead Management System. * Executes daily planner to track and plan for successful lead management and selling activities. * Consistently achieve or exceed personal productivity goals. Member Experience * Partners with Sales and Service Manager (SSM) to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention. * Ensures members receive a friendly greeting/check-in and prompt attention to their needs. * Engages members with various fitness offerings including personal training, group exercise classes and 24GO digital content. * Maintains name relationships with members and serving as a resource for their questions or concerns, and putting them in touch with the right 24 Hour Fitness resources as appropriate. * Provides a clean, friendly, well-maintained club to members and guests and * Helps new members become comfortable in the club. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. ORGANIZATION RELATIONSHIPS Reports to the Sales and Service Manager. Communicates and interacts with club members, prospective members and outside/third party vendors. This position does not have any direct reports. REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities * In-depth knowledge and experience with sales practices and techniques. * General understanding of Fitness Industry. * Ability to work with computers. * Strong interpersonal communication skills. * Strong customer service skills. * Independent, self-starter with strong organizational skills. * Ability to work as part of a team. * Ability to operate Point of Sale (POS) System. * Knowledge of Membership System software preferred. Minimum Educational Level/Certifications * High School Diploma or GED. * Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from approved organization is required (within 60 days of employment). * Bachelor's degree preferred. Work Experience and Qualifications * Prior experience in fitness or retail industry preferred. * 1-2 years of experience in service sales preferred. Physical Demands/ Environmental Conditions * Ability to work in club office; move about club floors and rooms * Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures * Ability to communicate telephonically with members * Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system * While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts * Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required * Able to work in a loud environment Travel Requirement * Minimum travel may be required for training purpose and lead generation. Disclaimers DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity. COMPLIANCE & INTEGRITY: Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures. All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors. WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately. Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment. Pay Range: $16.00 - $16.00 FUNCTIONAL GROUP Sales

FULL-TIME Part-time The Sales and Service Expert (SSE) delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSE builds relationships and translates the value of 24 Hour Fitness product and service offerings, and has a strong focus on behaviors that drive member acquisition and retention. The SSE delivers successful guest and member engagement, and attainment of sales revenue goals. ESSENTIAL DUTIES & RESPONSIBILTIES Guest Experience and New Member On-boarding * Executes the CARE sales model with each guest and passionately relate how 24 Hour Fitness's products/services will satisfy their fitness needs. * Tours potential members through the club and describes the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals. Ensures all guests are registered through the digital kiosk. * Communicates membership and fitness offers in a clear and concise manner using Company provided presentation tools. * Effectively and professionally enrolls guests using Company sales techniques and protocol. * Adheres to specific Membership Agreement Procedures (MAP) when enrolling members and guests. * On-boards new members successfully and assist with all member retention activities in order to drive club profitability. * Consistently achieves or exceed personal and team sales goals. Prospecting and Lead Generation * Obtains leads externally from within the community using company provided tools/programs. (i.e. Community outreach/Local Promotions, Corporate Sales on-sites). * Generates leads/new business internally through member promotions, referrals, the dissemination of guest passes, and contacting leads generated via phone. * Responsible for effectively setting appointments for all leads and potential new business opportunities. * Communicates and promotes local and global marketing campaigns to leads and members. * Manages and follows up on leads/new business by using a Lead Management System. * Executes daily planner to track and plan for successful lead management and selling activities. * Consistently achieve or exceed personal productivity goals. Member Experience * Partners with Sales and Service Manager (SSM) to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention. * Ensures members receive a friendly greeting/check-in and prompt attention to their needs. * Engages members with various fitness offerings including personal training, group exercise classes and 24GO digital content. * Maintains name relationships with members and serving as a resource for their questions or concerns, and putting them in touch with the right 24 Hour Fitness resources as appropriate. * Provides a clean, friendly, well-maintained club to members and guests and * Helps new members become comfortable in the club. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. ORGANIZATION RELATIONSHIPS Reports to the Sales and Service Manager. Communicates and interacts with club members, prospective members and outside/third party vendors. This position does not have any direct reports. REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities * In-depth knowledge and experience with sales practices and techniques. * General understanding of Fitness Industry. * Ability to work with computers. * Strong interpersonal communication skills. * Strong customer service skills. * Independent, self-starter with strong organizational skills. * Ability to work as part of a team. * Ability to operate Point of Sale (POS) System. * Knowledge of Membership System software preferred. Minimum Educational Level/Certifications * High School Diploma or GED. * Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from approved organization is required (within 60 days of employment). * Bachelor's degree preferred. Work Experience and Qualifications * Prior experience in fitness or retail industry preferred. * 1-2 years of experience in service sales preferred. Physical Demands/ Environmental Conditions * Ability to work in club office; move about club floors and rooms * Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures * Ability to communicate telephonically with members * Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system * While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts * Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required * Able to work in a loud environment Travel Requirement * Minimum travel may be required for training purpose and lead generation. Disclaimers DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity. COMPLIANCE & INTEGRITY: Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures. All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors. WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately. Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment. Pay Range: $16.00 - $16.00 FUNCTIONAL GROUP Sales

FULL-TIME Part-time The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition. The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person. ESSENTIAL DUTIES & RESPONSIBILTIES Service and Train Clients * Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle. * Inform clients of fitness tools available to assist them in achieving their goals. * Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress. * Demonstrate safe and proper exercise techniques to clients. * Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session. * Meet minimum productivity expectations servicing clients and group sessions. * Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels. Service Members and Administration * Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments. * Build and generate a strong fitness business through new client acquisition and retention. * Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle. * Coach members on proper use of equipment and exercise techniques. * Start and finish sessions as scheduled. * Handle member concerns or direct to appropriate club management. * Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club. * Create, maintain, and regularly update progress for each personal training client, following company guidelines. * Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems. ORGANIZATION RELATIONSHIPS Reports to the General Manager and will interact with all levels of club staff. QUALIFICATIONS Knowledge, Skills & Abilities * Understand principles of physical fitness and proper exercise technique. * Ability to communicate clearly and concisely, both verbally and in writing. * Ability to adjust and operate fitness equipment. * Ability to perform a variety of exercise routines. * Demonstrate excellent customer services skills. Minimum Educational Level/Certifications * High School Diploma or GED required. * Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required. * Degree in a related field or current certification through at least one nationally accredited industry associations. * Specialized fitness credentials preferred or equivalent work experience or education in specialized function. Minimum Work Experience and Qualifications * 1+ years of experience as a Personal Trainer or Fitness Coach. * Holistic fitness program design and consultation experience preferred, but not required. Physical Demands/ Environmental Conditions * Must be able to lift 50 lbs. * Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking. Working Environment * While performing the duties of this job the team member is regularly exposed to moving mechanical parts. * The noise level in the environment is occasionally loud. * Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Fitness Coaches at 24 Hour Fitness earn a competitive hourly base rate with the opportunity to increase their income through session premium pay for each training session delivered. Coaches can further maximize their earnings with commission on eligible fitness sales, creating a unique opportunity to be rewarded not only for their coaching impact but also for helping members reach their goals. This blended compensation structure provides stability while also recognizing and rewarding performance and results. Pay Range: $22.40 - $35.84/hour in-session. 16.00/hour non-session. FUNCTIONAL GROUP Fitness

FULL-TIME Part-time Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're excited about this role because you will: * Share your passion for fitness by helping new members get started on their fitness journey. * Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll spend your days: * Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests. * Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community. * Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. We're excited about you because you: * Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others. * Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn. * Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Availability * Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement * Minimum travel may be required for training purpose and lead generation. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Pay Range: $16.00 - $16.00 FUNCTIONAL GROUP Service

FULL-TIME Part-time The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard. ESSENTIAL DUTIES & RESPONSIBILTIES * Cleans and dusts walls, mirrors, countertops, glass, and windows * Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc. * Cleans and dusts all weight and cardio equipment * Restocks supplies * Empties clubs' garbage and recycling containers * Completes daily and weekly scope of work as assigned * Performs special cleaning projects as assigned * Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing). Not all clubs have wet areas * Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.) * Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide * Performs minor painting as approved / directed by General Manager and Facilities Technician * Use all janitorial supplies in accordance to product labels and club manuals * Report all newly identified facility maintenance issues via Service Channel * Report any member complaints to the General Manager ORGANIZATION RELATIONSHIPS Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members. REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities * Cleaning practices and procedures * Understand and follow written instructions * Effectively communicate (verbal and writing skills) * Work independently in the absence of supervision * Attention to detail * Establish and maintain cooperative working relationships with those contacted in the course of duties Minimum Educational Level/Certifications * High School Diploma or General Education Diploma (GED) Minimum Work Experience and Qualifications * Six months of janitorial experience Physical Demands/ Environmental Conditions * While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms * Frequently required to climb, balance, stoop, kneel, crouch, or crawl * Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds * Telephone usage: Ability to communicate with internal and external members * Required usage of cleaning chemicals, ladders, and cleaning utensils * Regularly exposed to moving mechanical parts * Noise level in the environment is occasionally loud Travel Requirement * Travel from club to club may be required DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Pay Range: $16.00 - $16.00 FUNCTIONAL GROUP Facilities

FULL-TIME Part-time The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition. The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person. ESSENTIAL DUTIES & RESPONSIBILTIES Service and Train Clients * Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle. * Inform clients of fitness tools available to assist them in achieving their goals. * Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress. * Demonstrate safe and proper exercise techniques to clients. * Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session. * Meet minimum productivity expectations servicing clients and group sessions. * Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels. Service Members and Administration * Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments. * Build and generate a strong fitness business through new client acquisition and retention. * Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle. * Coach members on proper use of equipment and exercise techniques. * Start and finish sessions as scheduled. * Handle member concerns or direct to appropriate club management. * Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club. * Create, maintain, and regularly update progress for each personal training client, following company guidelines. * Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems. ORGANIZATION RELATIONSHIPS Reports to the General Manager and will interact with all levels of club staff. QUALIFICATIONS Knowledge, Skills & Abilities * Understand principles of physical fitness and proper exercise technique. * Ability to communicate clearly and concisely, both verbally and in writing. * Ability to adjust and operate fitness equipment. * Ability to perform a variety of exercise routines. * Demonstrate excellent customer services skills. Minimum Educational Level/Certifications * High School Diploma or GED required. * Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required. * Degree in a related field or current certification through at least one nationally accredited industry associations. * Specialized fitness credentials preferred or equivalent work experience or education in specialized function. Minimum Work Experience and Qualifications * 1+ years of experience as a Personal Trainer or Fitness Coach. * Holistic fitness program design and consultation experience preferred, but not required. Physical Demands/ Environmental Conditions * Must be able to lift 50 lbs. * Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking. Working Environment * While performing the duties of this job the team member is regularly exposed to moving mechanical parts. * The noise level in the environment is occasionally loud. * Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Fitness Coaches at 24 Hour Fitness earn a competitive hourly base rate with the opportunity to increase their income through session premium pay for each training session delivered. Coaches can further maximize their earnings with commission on eligible fitness sales, creating a unique opportunity to be rewarded not only for their coaching impact but also for helping members reach their goals. This blended compensation structure provides stability while also recognizing and rewarding performance and results. Pay Range: $22.40 - $35.84/hour in-session. 16.00/hour non-session. FUNCTIONAL GROUP Fitness

FULL-TIME Part-time Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're excited about this role because you will: * Share your passion for fitness by helping new members get started on their fitness journey. * Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll spend your days: * Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests. * Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community. * Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. We're excited about you because you: * Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others. * Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn. * Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Availability * Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement * Minimum travel may be required for training purpose and lead generation. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Pay Range: $16.00 - $16.00 FUNCTIONAL GROUP Service

FULL-TIME Part-time The Sales and Service Expert (SSE) delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSE builds relationships and translates the value of 24 Hour Fitness product and service offerings, and has a strong focus on behaviors that drive member acquisition and retention. The SSE delivers successful guest and member engagement, and attainment of sales revenue goals. ESSENTIAL DUTIES & RESPONSIBILTIES Guest Experience and New Member On-boarding * Executes the CARE sales model with each guest and passionately relate how 24 Hour Fitness's products/services will satisfy their fitness needs. * Tours potential members through the club and describes the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals. Ensures all guests are registered through the digital kiosk. * Communicates membership and fitness offers in a clear and concise manner using Company provided presentation tools. * Effectively and professionally enrolls guests using Company sales techniques and protocol. * Adheres to specific Membership Agreement Procedures (MAP) when enrolling members and guests. * On-boards new members successfully and assist with all member retention activities in order to drive club profitability. * Consistently achieves or exceed personal and team sales goals. Prospecting and Lead Generation * Obtains leads externally from within the community using company provided tools/programs. (i.e. Community outreach/Local Promotions, Corporate Sales on-sites). * Generates leads/new business internally through member promotions, referrals, the dissemination of guest passes, and contacting leads generated via phone. * Responsible for effectively setting appointments for all leads and potential new business opportunities. * Communicates and promotes local and global marketing campaigns to leads and members. * Manages and follows up on leads/new business by using a Lead Management System. * Executes daily planner to track and plan for successful lead management and selling activities. * Consistently achieve or exceed personal productivity goals. Member Experience * Partners with Sales and Service Manager (SSM) to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention. * Ensures members receive a friendly greeting/check-in and prompt attention to their needs. * Engages members with various fitness offerings including personal training, group exercise classes and 24GO digital content. * Maintains name relationships with members and serving as a resource for their questions or concerns, and putting them in touch with the right 24 Hour Fitness resources as appropriate. * Provides a clean, friendly, well-maintained club to members and guests and * Helps new members become comfortable in the club. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. ORGANIZATION RELATIONSHIPS Reports to the Sales and Service Manager. Communicates and interacts with club members, prospective members and outside/third party vendors. This position does not have any direct reports. REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities * In-depth knowledge and experience with sales practices and techniques. * General understanding of Fitness Industry. * Ability to work with computers. * Strong interpersonal communication skills. * Strong customer service skills. * Independent, self-starter with strong organizational skills. * Ability to work as part of a team. * Ability to operate Point of Sale (POS) System. * Knowledge of Membership System software preferred. Minimum Educational Level/Certifications * High School Diploma or GED. * Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from approved organization is required (within 60 days of employment). * Bachelor's degree preferred. Work Experience and Qualifications * Prior experience in fitness or retail industry preferred. * 1-2 years of experience in service sales preferred. Physical Demands/ Environmental Conditions * Ability to work in club office; move about club floors and rooms * Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures * Ability to communicate telephonically with members * Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system * While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts * Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required * Able to work in a loud environment Travel Requirement * Minimum travel may be required for training purpose and lead generation. Disclaimers DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity. COMPLIANCE & INTEGRITY: Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures. All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors. WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately. Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment. Pay Range: $16.00 - $16.00 FUNCTIONAL GROUP Sales

FULL-TIME Part-time The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard. ESSENTIAL DUTIES & RESPONSIBILTIES * Cleans and dusts walls, mirrors, countertops, glass, and windows * Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc. * Cleans and dusts all weight and cardio equipment * Restocks supplies * Empties clubs' garbage and recycling containers * Completes daily and weekly scope of work as assigned * Performs special cleaning projects as assigned * Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing). Not all clubs have wet areas * Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.) * Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide * Performs minor painting as approved / directed by General Manager and Facilities Technician * Use all janitorial supplies in accordance to product labels and club manuals * Report all newly identified facility maintenance issues via Service Channel * Report any member complaints to the General Manager ORGANIZATION RELATIONSHIPS Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members. REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities * Cleaning practices and procedures * Understand and follow written instructions * Effectively communicate (verbal and writing skills) * Work independently in the absence of supervision * Attention to detail * Establish and maintain cooperative working relationships with those contacted in the course of duties Minimum Educational Level/Certifications * High School Diploma or General Education Diploma (GED) Minimum Work Experience and Qualifications * Six months of janitorial experience Physical Demands/ Environmental Conditions * While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms * Frequently required to climb, balance, stoop, kneel, crouch, or crawl * Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds * Telephone usage: Ability to communicate with internal and external members * Required usage of cleaning chemicals, ladders, and cleaning utensils * Regularly exposed to moving mechanical parts * Noise level in the environment is occasionally loud Travel Requirement * Travel from club to club may be required DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Pay Range: $16.00 - $16.00 FUNCTIONAL GROUP Facilities

FULL-TIME Part-time Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're excited about this role because you will: * Share your passion for fitness by helping new members get started on their fitness journey. * Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll spend your days: * Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests. * Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community. * Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. We're excited about you because you: * Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others. * Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn. * Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Availability * Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement * Minimum travel may be required for training purpose and lead generation. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Pay Range: $16.00 - $16.00 FUNCTIONAL GROUP Service