Group Manager jobs at AECOM - 12114 jobs

At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well‑being, development, and ability to make an impact because when one Nerd levels up, we all do. We're looking for a Director, User Operations to lead the transformation of NerdWallet's customer support through AI, redesigning how we resolve customer issues, scale service, and improve satisfaction. In this role, you'll oversee both the strategic vision and day‑to‑day operations of our customer support organization, guiding it through a period of innovation and growth. You'll inherit a strong foundation with established processes, clear metrics, and a high‑performing team, and have the opportunity to elevate our support ecosystem through automation and the thoughtful application of emerging AI technologies. You'll set direction and empower a talented group of customer service professionals and technical specialists to redefine how we deliver support. As the bridge between operational excellence and cutting‑edge AI innovation, you'll collaborate with cross‑functional partners to ensure our systems evolve in step with the business. Success will be measured through improvements in customer satisfaction, resolution times, and operational efficiency. This role reports to the Director, Engineering. Where you can make an impact: Drive AI‑powered customer service strategy: Translate business goals into actionable AI roadmaps, partnering closely with your technical solutions architect to evaluate and leverage the right tools. Design intelligent customer journeys that leverage chatbots, voice AI, and automated routing to provide instant, accurate support across all NerdWallet products and services. Use data and AI to transform operations: Empower the team to harness insights from customer interactions, AI performance metrics, and behavioral patterns to optimize and scale our support capabilities. Machine learning solutions should predict customer needs and proactively resolve issues before they escalate. Champion technical innovation in customer service: Advance the adoption of conversational AI systems, agentic voice technology, and automated resolution workflows. Every AI innovation should maintain the human touch that makes financial guidance meaningful while scaling to serve millions of users. Balance automation with human expertise: Ground AI innovation in a deep understanding of customer support excellence. Ensure automation strengthens the human connection at the heart of our service, with thoughtful escalation models and quality systems that guarantee complex financial questions receive the expert attention they deserve. Collaborate cross‑functionally: Represent the User Operations org such that every new product or experience includes the right support model from the start. Stay plugged into organizational initiatives to align customer support needs with evolving business and product strategies. Lead and develop high‑performing teams: Build, mentor, and inspire a diverse team of customer operations professionals, AI solutions specialists, and support analysts. Foster a culture of innovation, continuous learning, and customer obsession while creating career development pathways that blend service excellence with technical mastery. Your experience: 8+ years in customer operations, support, or related functions within technology‑driven organizations, preferably in financial services or consumer‑facing products. 3+ years leading large, multi‑layered teams (10+ members through managers or technical leads), ideally spanning both operational and technical domains. 3+ years of experience driving AI and automation initiatives in customer service environments (e.g., conversational AI, chatbots, agent‑assist tools, voice AI). Demonstrated ability to scale and optimize support operations through process improvement and data‑informed decision‑making. Deep knowledge of customer service technologies and integrations (e.g., CRM, ticketing, and API systems such as Zendesk, Intercom, Salesforce). Experience applying AI/ML to enhance customer service, including natural language processing, sentiment analysis, automated routing, and performance optimization. Proficiency with analytics, experimentation, and visualization tools (e.g., Amplitude, Looker, A/B testing). Strategic understanding of how AI‑powered service impacts the customer lifecycle - from reactive support to proactive engagement. Strong record of delivering measurable results: improving satisfaction (NPS, CSAT, CES), reducing resolution times, and advancing operational efficiency. Where: This role will be remote (based in the U.S.). We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well‑being of you and your family. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) Industry‑leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy - Vacation Time Off + 11 holidays New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend Work from home equipment stipend and co‑working space subsidy Have Some Fun! (Nerds are fun, too) Nerd‑led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company‑wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer‑paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E‑Verify program for all US locations. For more information, please see: E‑Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI‑Remote #LI‑5 #LI‑DNP #J-18808-Ljbffr

A leading personal finance company located in California is seeking a Director of User Operations. In this role, you will transform customer support using AI technologies and lead a high-performing team. The ideal candidate has substantial experience in customer operations and automation initiatives, with a focus on driving measurable results in satisfaction and operational efficiency. Remote work flexibility is offered. #J-18808-Ljbffr

A leading financial services firm is seeking an Operational Risk Management Leader in Chicago. This role involves overseeing the risk management framework, leading a high-performance team, and ensuring compliance with operational risk management requirements. Candidates should have a bachelor's degree and substantial operational risk management experience, with strong leadership and analytical skills. The position offers a competitive salary and a robust benefits package including healthcare, retirement plans, and paid parental leave. #J-18808-Ljbffr

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.This role is for an Operational Risk Management (ORM) Leader responsible for overseeing and challenging the effectiveness of EWS risk and control environment. The position ensures that business activities remain within defined risk appetites through independent oversight.**Overall Purpose**Responsible for leading a high-performing team in providing risk management and technical expertise in assessing the overall effectiveness of the company's risk and control environment and ensuring adherence to Operational Risk Management (ORM) Program requirements. This position provides independent oversight and challenge over the operational risks arising from EWS's business activities across multiple levels to ensure operational risks are understood, owned, and managed to risk appetite.**Essential Functions*** Acts as an operational risk subject-matter expert.* Leads a high-performance team by providing exceptional leadership ongoing coaching and performance management.* Builds and maintains relationships with business partners while adhering to the highest ethical standards required for independent risk oversight.* Challenges and guides senior business management and functional leaders in compliance, technology risk, and legal on operational risk matters.* Supervises team members performing operational risk oversight activities, including review, challenge, and validation of issues, risk and control assessments, control reviews, and product and other general risk assessments.* Leverages data analytics and technological capabilities to inform data-drive and fact-based risk analysis to identify emerging risks, process and control improvements, or areas for increased training through the analysis of results.* Develops communications (written and presented) to support findings.* Reports on operational risk profile related to aligned coverage area(s).* Participates and provides input in regulatory exams and inquiries.* Provides operational risk training and guidance.**Minimum Qualifications*** Education and/or experience typically obtained through completion of a bachelor's degree in risk management, Computer Science, Information Systems, Business Administration, Finance, Accounting or related field* Minimum of 12+ years of operational risk management experience, preferably in financial services or other highly regulated industries* Strong understanding of operational risk programs (i.e., RCSA, Risk Events, Issue Management, Key Indicators) and risk domains (e.g., product and service delivery, process management, business disruption, third-party, fraud, and data)* Possesses sound judgment, curiosity, and strong attention to detail and efficiency* Team-oriented with strong interpersonal skills* Proven leader with at least 5 years in a leadership role with direct people responsibility or equivalent project leadership experience* Excellent presentation and communication skills to synthesize and present risk issues clearly and persuasively and respond effectively to senior stakeholders* Ability to drive sustainable change, influence and uphold standards* Background and drug screen**Preferred Qualifications*** Master's degree in a relevant field* Prior financial institution experience* Prior experience in independent risk management conducting risk oversight* Risk management, internal control, or internal audit certification(s)* Additional related education and/or experience preferred**Physical Requirements**Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.The base pay scale for this position in: Chicago, IL in USD per year is: $154,000 - $193,000. New York, NY in USD per year is: $186,000 - $232,000. Additionally, candidates are eligible for a discretionary incentive plan and benefits.Some of the Ways We Prioritize Your Health and Happiness * Healthcare Coverage -Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.* 401(k) Retirement Plan -Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.* Paid Time Off - Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.* 12 weeks of Paid Parental Leave* Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to for the latest. Our team can share more during the interview process! ***.*****CURRENT EMPLOYEES: Apply for open positions via Job Hub in your Workday Account.** for an assistance request.E-Verify***.***## Privacy Notice***Effective:** May 2, 2025*This privacy notice is intended to inform California residents of the personal information we collect, how it's used and disclosed, and the rights you have in regard to such information.Click below for the full privacy notice #J-18808-Ljbffr

A workspace management technology company in San Francisco seeks a Head of Customer Success Operations to lead the CS Operations team and develop strategic initiatives. The ideal candidate has over 7 years of experience in revenue operations within a SaaS context and a proven track record of team leadership. This onsite role, requiring four days a week in the San Francisco HQ, offers a unique opportunity to make a significant impact on customer experience and operational success. #J-18808-Ljbffr

Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together. Learn more at envoy.com About the role Envoy is seeking a strategic, data-driven, and hands‑on leader to serve as our Head of Customer Success Operations. Reporting to the VP of Customer Success, you will own the systems, processes, insights, and operational frameworks that enable predictable, scalable customer outcomes. This is a builder/operator role-ideal for someone who can set strategy, analyze deeply, execute quickly, and collaborate cross‑functionally in a high‑growth environment. This is an onsite position that requires four days a week (Monday-Thursday) in our San Francisco HQ. You will Lead and develop the CS Operations team, partnering closely with Data, EPD, Finance, and GTM leadership. Own CS operational strategy, including financial planning, renewals forecasting, retention/churn modeling, capacity planning, and quota design. Establish operating rhythms, forecasting frameworks, and performance processes that drive predictable revenue outcomes. Oversee program management for key CS initiatives such as NPS, tech stack governance, product launch readiness, cross‑functional strategic initiatives, research workstreams, and special projects. Own all post‑sales data & insights management, including churn, expansions, pipegen, product usage analytics, renewal forecasting, team performance dashboards, executive reporting, QBRs, board materials, and monthly/bi‑weekly business reviews. Lead org design & staffing strategy for the CS organization, including compensation plan design, quarterly SPIFFs, capacity modeling, headcount planning, and long‑term org structure. Build a deep understanding of Customer Success metrics and convert insights into strategic recommendations. Track leading indicators of customer health, adoption, and retention; deliver clear reporting to CS leadership. Maintain data accuracy across Salesforce, Omni, Vitally, and related systems; build routines to ensure data integrity. Translate business requirements into technical specifications for BI teams; communicate insights across technical and non‑technical audiences. Oversee program management for key CS initiatives such as NPS, tech stack governance, product launch readiness, cross‑functional strategic initiatives, research workstreams, and special projects. Design and optimize GTM processes to improve customer conversion, retention, and expansion. You have 7+ years in Revenue Operations, GTM Operations, or Sales/Customer Operations within SaaS. 2-3 years of team leadership/management experience preferred. Experience building and scaling operations in a fast‑paced startup environment Comfortable operating in ambiguity and creating clarity out of complexity. Strong analytical, strategic, and process design skills. Excellent communication and stakeholder management abilities Passion for solving problems and driving cross‑functional alignment. You'll get A high degree of trust in your ideas and execution. An opportunity to partner and collaborate with other talented people. An inclusive community where you feel welcomed and cared for as a person. The ability to make an immediate impact in helping customers create a great workplace experience. Support for your personal and professional growth. By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law. #J-18808-Ljbffr

Senior Manager, Mergers & Acquisitions (exit readiness) Are you ready to make an impact? Our expert and award-winning Mergers & Acquisitions (M&A) practice seeks a Senior Manager to join our rapidly growing Sell‑Side Advisory (SSA) team. WM SSA consultants specialize in exit readiness, advising companies on the strategic and operational factors that can impact a potential recapitalization, financing, or exit to a strategic or financial buyer. WM's model leverages the insights of experienced entrepreneurs, seasoned operators, and veteran deals professionals to proactively identify and act on both risk and opportunity, empowering management with precise coaching, and collaborating with investment banks to refine narratives around technology and operations. In this dynamic role, you will work with our national M&A practice, primarily serving portfolio companies of venture capital and private equity firms. Senior principals/senior managers lead operational and technology assessments in a due diligence context and conduct exit readiness exercises for portfolio company leadership and their investors. You will be an integral part of our team, helping shape our team culture and participating in the entrepreneurial process of growing a rapidly expanding offering (strategy formulation, recruiting, team building, practice development, etc.). Responsibilities Lead Transaction Services teams serving clients across industries (with specific capabilities in mergers & acquisitions), while demonstrating executive presence with C‑level client counterparts and private equity teams Engage stakeholders involved in a sell‑side process, including other advisors, investment banks, private equity or corporate owners, and C‑level client executives Confidently coach client executives on how to articulate value derived from technology and operations and on how to navigate potentially challenging diligence topics Facilitate sell‑side due diligence projects focused on operational and technology strategy, organizational structures/operating models, and current state business processes and supporting technology De‑risk exit processes through sell‑side diligence efforts and development of strategies for critical issue remediation Identify strategic opportunities and quantify potential for value creation Lead engagement teams on transaction advisory, guiding the team to prepare focused request lists/agendas, facilitating client reviews, and accountability for deliverables Enhance methodologies for client delivery and practice innovation Manage project economics including pricing estimates, risk assessments tracking project budgets, creating, and delivering invoices, and managing collection process Business development across investment banks, private equity, and portfolio companies Actively recruit, manage, coach, and retain top quality consultants Qualifications Bachelor's degree or equivalent experience required; advanced degree a plus 8+ years working in roles that emphasize strategy, technology, and/or operations in a team‑based, cross‑functional environment 3+ years of experience in investment banking, corporate development/strategy, entrepreneurship/venture capital if you do not have a consulting or M&A background Excellent critical thinking, oral and written communication skills Comfort leading business development opportunities, externally and across the firm Consulting experience a plus, but not required Experience managing or analyzing P&L statements, and financial modeling skills a plus, but not required Candidates must be eligible to work permanently in the United States without sponsorship Ability to travel up to 50% A commitment to inclusion and diversity, and openness to new ideas and perspectives Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date. Seattle or Washington, D.C. $209,800 - $246,800 USD $219,800 - $258,500 USD New York City or San Francisco $229,800 - $270,300 USD A location not listed above $199,800 - $235,000 USD West Monroe is an Equal Employment Opportunity Employer. We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit ***************************** If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to *************************. If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. #J-18808-Ljbffr

A leading health solutions company is seeking an Executive Director for AI and Machine Learning in New Jersey. This pivotal role involves overseeing AI governance and operational excellence, ensuring scalable and ethical AI solutions, and managing a team of engineers and data scientists. With a focus on innovation and collaboration, the successful candidate will drive AI/ML initiatives that align with the company's goals. Competitive compensation ranges from $175,100 to $334,750 annually, complemented by exceptional benefits, including a 401(k) plan and employee stock purchase options. #J-18808-Ljbffr

A leading insurance technology firm is looking for a VP of Operations to lead its operations team. You will work closely with the CEO and influence organizational growth in a fast-paced startup environment. Ideal candidates should have over 5 years of experience in B2B SaaS, preferably in startups, and possess excellent communication skills. Your role will encompass human resources, finance management, and ensuring legal compliance. Join us and take charge of a rewarding, dynamic position. #J-18808-Ljbffr

Canopy Connect is building the infrastructure that powers best-in‑class insurance experiences. We empower consumers to gain value and convenience from their own data, and we enable businesses to securely and quickly support their customers. We're recruiting a tenacious, quick‑witted, and curious VP of Operations to serve as the founding member of our Operations team. This is a highly‑visible role that will work extensively with our CEO as well as several internal and external counterparts. The successful candidate will have a substantial impact on the organization and serve as Canopy Connect's primary “go‑to” person, on issues both large and small. We're looking for a true generalist who can seamlessly switch between the core competencies listed below. If you're a “Jack of All Trades” looking for a self‑directed, challenging, and highly‑rewarding role in a collegiate environment, let's talk! Core Competencies Human Resources Hiring, onboarding, benefits administration, coordination of team events, managing online employer reputation to attract top talent Finance FP&A, A/R & A/P, drafting investor updates, pricing/packaging construction, liaise with external accounting firm Legal Take ownership of compliance matters, prepare and update legal documents, liaise with external counsel Strategic Design & track OKRs, support partnership development efforts, lead special projects Ad hoc Manage CEO & general company email/mail correspondence, other ops tasks as needed Primary working partners CEO Sales Recruiting (internal) Accounting (external) Legal (external) About you 5+ years professional experience Experience in B2B SaaS, particularly at a product‑led growth org with DTC/SMB and enterprise lines of business (Stripe, Slack, Grammarly, etc.) Experience at a Series A or earlier startup Self‑motivated, resourceful, and comfortable working in nebulous environments with minimal oversight Clear, concise, and confident communicator (both written and verbal) Lifelong learner Extraordinarily organized Bonus points for Experience at a company selling APIs and/or data (vs. a platform) Experience in insurance, payments, banking, FinTech, and/or InsurTech Experience at hypergrowth startup that scaled substantially during your tenure Prior roles in BizOps, Special Projects, or Strategy Prior experience as a founder #J-18808-Ljbffr

A leading law firm in San Francisco is seeking a Senior Technology Site Reliability Engineering Manager to lead a team focused on ensuring the reliability, scalability, and performance of their infrastructure and services. The ideal candidate will have 7+ years of experience in DevOps or Site Reliability Engineering, strong leadership skills, and proficiency in tools like AWS and Terraform. The firm offers a competitive salary range of $165,000 - $235,000 and comprehensive benefits including 21 days of PTO and parental support. #J-18808-Ljbffr

A leading consulting firm in Houston is seeking an experienced Principal Operations AI Engineer to spearhead AI-driven solutions optimizing operational processes. This role demands a strong background in AI engineering, a Master's degree, and a commitment to ethical practices. Competitive compensation ranges from $249,200 to $290,480 annually, alongside performance bonuses. Join us to impact the future of operational efficiency through innovative AI solutions. #J-18808-Ljbffr

🌟 Director of Revenue Cycle Operations 📍 Los Angeles, CA 90071 (Onsite) 💰 $166,000-$197,000 / year 📝 Contract To Hire | Full-Time | Onsite Are you a hands-on revenue cycle leader who thrives in complex healthcare environments and knows Epic Revenue Cycle inside and out? This is a high-impact opportunity to step into a Director-level role, reporting directly to the CFO, where your expertise will shape strategy, performance, and long-term operational success. This contract-to-hire role offers the chance to prove impact quickly and transition into a permanent leadership position within a mission-driven healthcare organization. 🚀 What You'll Lead You'll provide strategic and operational oversight across the full revenue cycle, including: Professional & facility coding Charge capture and billing Denials prevention, follow-up, and appeals Payment posting and reconciliation Patient billing and customer service support You'll ensure processes are efficient, compliant, and aligned with organizational goals, serving as the primary revenue cycle leader and trusted advisor to executive leadership. 🖥️ Epic Revenue Cycle Expertise You'll act as the Epic Revenue Cycle subject matter expert, driving optimization and performance across: Resolute Professional & Hospital Billing Cadence / Prelude (registration impacts) Charge Review & Claim Edit work queues Reporting, dashboards, and KPIs You'll partner closely with IT, clinical, and operational teams to improve clean claim rates, reduce denials, and accelerate cash collections. 🏥 Payer & Regulatory Leadership (California-Focused) Deep expertise in Medi-Cal (FFS & Managed Care) Strong understanding of commercial payers and workers' compensation Ensure compliance with state and federal billing regulations Lead payer communications, audits, escalations, and denial resolutions 📊 Denials & Performance Management You'll own the denial strategy and performance metrics, including: Days in A/R Denial rates and root-cause trends Clean claim rate Cash collections You'll deliver clear, actionable insights to the CFO and executive leadership. 👥 Team Leadership & Development Lead and mentor a small, high-impact billing team Foster a culture of accountability, collaboration, and growth Provide coaching, performance reviews, and succession planning 🤝 Cross-Functional Collaboration Partner across clinical, patient access, finance, compliance, and IT teams to ensure end-to-end revenue cycle alignment and continuous improvement. ✅ Required Qualifications Bachelor's degree in Healthcare Administration, Finance, Business, or related field 7+ years of progressive healthcare revenue cycle experience Strong hands-on Epic Revenue Cycle experience (required) Deep knowledge of California billing regulations and Medi-Cal Proven leadership across coding, billing, denials, posting, and customer service Excellent analytical, communication, and problem-solving skills ⭐ Preferred (Nice to Have) Consulting experience Epic Revenue Cycle certifications Experience in pediatric, orthopedic, or specialty hospital settings Background in smaller hospital or health system environments 🎯 Why This Role Stands Out Contract-to-hire pathway to long-term leadership Direct visibility and partnership with the CFO High-impact role with autonomy and influence Stable engagement with fast interview feedback (24-48 hours) Opportunity to shape and optimize Epic-driven revenue operations If you're a strategic yet hands-on revenue cycle leader ready to make an immediate impact and grow into a long-term Director role, this is a standout opportunity in the Los Angeles market.

Digital Radiography & Mobile CT Business Leader Role Description The Business Leader of Digital Radiography and Mobile CT directs the strategic and operational execution of sales for Samsung Healthcare product lines across the United States as well as some international markets for Mobile CT. This role manages the national sales team in both direct and indirect sales, and is responsible for achieving revenue targets, expanding market share, and driving performance through hands-on leadership in a fast-paced environment. Ensuring that every member of your team is empowered, aligned in our vision, and continuously improving, you will foster a culture of excellence, collaboration, and innovation. Responsibilities Evaluate opportunities, geography, and install base to create a specific go-to-market strategy for the DR and Mobile CT businesses including dealer and direct sales alignment, and sub-segment coverage Seamlessly coordinate with direct and indirect sales, and cross-functional resources, including Clinical, Marketing, Product Development, Operations, Finance, and Service resources to ensure we are satisfying company, dealer, and customer needs Recognize development needs and coach to improve performance; create opportunities and provide support for career advancement; establish priorities with clear goals and responsibilities to get results from people and exceed expectation Develop and execute sales strategies to meet revenue and profit goals across all regions Establish quotas, track performance, and deliver forecasts to senior leadership Oversee pricing, product mix, and sales operations to align with company objectives Partner closely with Samsung Healthcare's Korea HQ to align strategy, product roadmap, and market execution Lead solution development and client engagement across hospitals, imaging centers, and physician offices Conduct National Sales Meetings, quarterly workshops, and ride-alongs with the sales team Demonstrate the ability to ensure our sales team is pivoting and finding new growth opportunities within their zones Deliver training programs to enhance product knowledge and selling capabilities Manage weekly team calls, CRM updates, and pipeline reviews Submit regular status reports and participate in quarterly performance reviews Ensure partner compliance and support co-marketing initiatives Facilitate dealer communications and oversee reseller profiles Coordinate with Marketing to support campaigns and maximize event impact Frequent domestic and international travel required Education & Experience BA/BS in Business Administration, Communications, Marketing or other related discipline preferred 10+ years of experience in Med-Tech capital equipment sales required, with Digital Radiography and Mobile CT experience strongly preferred Experience in 3rd party vendor/contractor management Must be able to handle multiple projects simultaneously and task in unison Proven leadership in managing teams, strategic planning, and budget oversight Strong communication, analytical, and organizational skills Proficiency in CRM systems and Microsoft Office Suite Budget, expense, and resource management experience required Skills & Competencies Exceptional verbal and written communication skills; able to influence, present, and collaborate across all levels of the organization Strong analytical and decision-making abilities; capable of assembling facts, interpreting data, and providing strategic recommendations Proven ability to manage time effectively, prioritize tasks, and make sound business judgments in a fast-paced environment Deep understanding of sales operations, CRM systems, and pipeline management Skilled in coaching and developing high-performing teams, with a focus on accountability and continuous improvement Ability to lead cross-functional initiatives and coordinate with marketing, customer service, and HR teams Adept at navigating complex sales cycles and managing channel relationships, including conflict resolution and partner compliance Comfortable conducting technical product demonstrations, in-services, and educational seminars Knowledgeable in industry trends and competitor offerings to effectively position NeuroLogica's product line Must wear a dosimeter when in direct contact with radiation-emitting devices, in compliance with safety protocols Physical Requirements Ability to lift/move equipment up to 25 lbs and push/pull heavy loads during trade show setup Must be able to stand for long periods (8-15 hours), drive long distances, and work in varied environments Exposure to clinical settings, radiation-emitting devices, and loud noise levels Vision requirements include close, distance, peripheral, and depth perception About Boston Imaging Located North of Boston in Danvers, MA, NeuroLogica Corporation, who does business in the Ultrasound and Digital Radiography space as Boston Imaging, is a subsidiary of Samsung Electronics who develops, manufactures and markets innovative medical imaging equipment for healthcare facilities and private practices worldwide. As a fast-moving, entrepreneurial company, Boston Imaging is a rapidly growing presence in the medical imaging field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. We welcome you to learn more. Benefits We offer a comprehensive benefit package which includes multiple Blue Cross/Blue Shield Medical Plans Dental coverage through BlueCross/Blue Shield Dental Vision coverage by Blue Cross/Blue Shield Company paid Short-term and Long-term Disability coverage $1 for $1 401k match up to 5% managed by Fidelity Other benefit options such as company paid employee life insurance, a wellness program, tuition reimbursement and many more Please contact NeuroLogica for any questions or requests related to accommodations. Boston Imaging welcomes diversity and is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories are always encouraged to apply. The company's AAP can be made available for inspections upon requests. #J-18808-Ljbffr

About us Zara is a forward-thinking force in fashion; embodying what is possible when responsibility and aspiration are accessible to all. By bringing more thoughtful style to the world, we aim to provide everyone, no matter where they are, with the inspiringly beautiful, always on-trend, responsibly crafted fashion they deserve. Purpose As the Operations Manager it is your role to execute the operations of the store focused on the stockroom, achieving its operation at the service of sales and customers. You are dynamic and operational with great ability to organize and execute tasks. You will also be analytical with the ability to read reports and draw conclusions Key Responsibilities: Help the Head of store Operations organize store operations based on operational KPIs to optimize and improve performance. Manage warehouse stock and merchandise flows taking into account the criteria of the Sales Manager. Execute the replenishment and verify its location in the plant. He supervises the back processes: checkout, fitting rooms, size collection and online collection, so that they are executed well and provide good customer service. Run omnichannel-related processes (SINT, IPOD, STORE MODE, CC). Help Head of store operations manager implement new projects and operational updates. Assist Head of Store Operations Manager manage the external team. Use analytics tools and track KPIs to improve in-store processes. Supervise and take responsibility for the operation of store devices and track technology incidents. Continuous communication and feedback with your supervisor (Head of store operations manager) and all teams within the store (section managers, experts, specialists) Continuously train teams in their area. Help Head of store operations manager develop the store's operational team. You are responsible for compliance with occupational risk prevention, health and safety regulations. What we offer: In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts. Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more! Zara USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws. EOE/DFW

Shift: Monday- Friday, 4:00am - 1:00pm (Must be flexible with schedule) Role: Provides day-to-day supervision of collection services and related operations of all or part of a subsidiary. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Essential Responsibilities: Assures rates are applied accurately, directly or through subordinate supervisors. Continually audits and evaluates standards for collection activities. Applies apartment, commercial, and residential rates to ensure appropriate customer billing. Adjusts routes to ensure that workload and weights are evenly distributed. Observes collection practices on the routes and enforces safety policies and procedures; conducts accident, injury, and workplace investigations. Ensures all employees are properly trained and licensed (if applicable) to operate and/or maintain all equipment. Assists with collection of delinquent accounts, as needed. Ensures compliance with environmental regulations, employee safety standards, other applicable regulations, and corporate policies. Ensures compliance with collective bargaining agreements. Deals with employee representative regarding questions or disputes. Identifies all potential rule infractions and implements corrective actions and/or processes to avoid future infractions. Maintains and generates records of operations and submits reports as directed. Investigates and resolves customer inquiries and complaints not resolved by subordinates. Adjusts rate and billing disputes as necessary. Prepares or assists in preparing budgets and plans for equipment and staffing. Assists General Manager in planning operations. Represents the company in community activities, with public contacts, and Company activities. Other duties as assigned. Qualifications: Possession of a high school diploma or GED. Bachelor's degree preferred. Related management experience in resource recovery and in supervisory capacity. Principles of employee training, supervision, and evaluation. Supervisory techniques, resource allocation, planning and budgeting. Valid Class “B” Commercial Driver's License preferred upon hire or within six months of hire Recology Offers: An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. Recology Benefits May Include: Paid time off and paid holidays. Health and wellness benefits including medical, dental, and vision. Retirement plans (Employee Stock Ownership Plan, 401(k) with match). Annual wellness incentives. Employee Assistance Program (EAP). Educational assistance. Commuting benefits. Employee referral program. Supplemental Information: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. #J-18808-Ljbffr

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. Role and responsibilities Senior Managers serve in an outward-facing, hands-on, and multi-faceted role combining project and engagement management, team leadership and material interaction with clients at both tactical and strategic levels. Activities vary based on project size/scope and individual skill sets; the Senior Manager can expect to spend considerable time on client-facing engagements through all project phases (pursuit to delivery), project management, and intensive data-analysis to implement impactful recommendations. Additionally, Senior Managers time will revolve around overall practice development, the mentorship of Coachees (when assigned), and general project/organizational administrative tasks. We are looking for an Oracle Financials Sr. Manager / Solution Architect who can define and oversee ERP solution design across global transformation programs. This role requires deep Oracle ERP Cloud expertise, the ability to align solutions with client business strategy, and hands-on leadership in guiding design and architecture decisions. Key Responsibilities Own the end-to-end solution design for Oracle ERP Financials and EPM Cloud implementations, ensuring scalability, compliance, and performance. Lead workshops with business stakeholders to translate requirements into future-state designs. Support pre-sales activities and contribute to proposals and client presentations. Act as a thought leader, staying ahead of Oracle roadmap and innovation (AI, automation, analytics). Provide architectural oversight across modules (AHCS, GL, AR, AP, FA, CM). Collaborate with integration, reporting, and data teams to ensure seamless end-to-end design. Define standards, templates, and best practices for ERP implementations. Qualifications Bachelor's or Master's degree in a field related to this position or equivalent work experience with Oracle SaaS solutions 5-7 years of related experience with ERP and EPM Cloud implementations in a consulting role Must have strong banking industry experience. Insurance and capital markets is nice to have but not mandatory. 5+ years of experience leading implementations with at least 2 of the following Oracle Cloud modules: Accounting Hub (AHCS), General Ledger (GL), Receivables (AR), Payables (AP), Asset Management (FA), Cash Management, OFSAA solutions Experience as a functional application specialist, but also familiarity with Oracle\'s FS Reference Architecture Proven experience with integrations from Banking, Insurance, and/or Capital Markets solutions; knowledge of OIC Excellent communication skills - oral and written - and the interpersonal skills needed to quickly establish relationships of trust and collaboration The ability to train and participate in the professional development of Huron staff in both project management and technical dimensions Proven ability to contribute on multiple projects of differing scale and duration Willingness to travel up to 50% as needed to work with client or other internal project teams Compensation and benefits The estimated base salary range for this job is $165,000 - $185,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $189,750 - $231,250. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position level Director Country United States of America #J-18808-Ljbffr

Our client, a luxury Italian footwear brand, is seeking a Store Manager to join the team at their South Coast Plaza location. The role includes driving sales, managing staff, overseeing inventory, and ensuring excellent customer service. Candidates must be able to work a full-time retail schedule, including weekends and holidays as needed. Job Duties Include: Lead by example in delivering exceptional customer service aligned with brand standards, ensuring a premium shopping experience through active floor presence and sales involvement Manage, coach, and develop team performance through ongoing training, feedback, and KPI implementation, fostering a culture of accountability and growth. Develop a strong talent pipeline, own all aspects of staff training (product, systems, selling ceremony, etc.), and support team adaptability to new tools and technologies. Oversee inventory accuracy and product care, partner with stock team to resolve issues, and ensure proper handling of merchandise and assets. Maintain brand VM standards, communicate local market needs, and collaborate with HQ to ensure optimal product mix and presentation. Drive sales results through action plans, budget alignment, and entrepreneurial outreach, maintaining strong revenue focus and cost control. Ensure compliance with all operational, POS, and cash handling procedures, holding team accountable for accuracy and integrity. Additional duties as needed and assigned Job Qualifications Include: 3+ years of experience in high-end or contemporary retail Footwear experience is a plus, strong backgrounds in fashion apparel, jewelry, or accessories are equally valued Proactive in developing creative strategies to grow the client base and drive sales Passionate about delivering exceptional customer experiences while maintaining a strong focus on business performance Demonstrated polished interpersonal skills, with a confident and professional presence aligned with a luxury retail environment Ability to work flexible hours, including evenings, weekends, and holidays, as needed Ability to lift 50lbs and stand for duration of shift Salary: $110K-$130K + bonus The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.

Client is women's contemporary brand. Client will be disclosed after you are considered for an interview with them. Looking for retail management experience with brands such as Fabletics, Alo Yoga, Lululemon, or the like. SALARY: $90-$100k + monthly bonus structure LOCATION: Washington DC OVERVIEW: The Store Manager is responsible is responsible for driving the business forward by providing an exceptional customer experience and creating long-lasting client relationships. The Store Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another, and to create a legacy for themselves. This individual must oversee and manage the operations of the store to ensure they run smoothly, optimizing profitability and efficiency. THE RESPONSIBILITIES: Meet personal and store sales goals by ensuring that each customer receives outstanding customer service Establish a returning client business by developing and maintaining long lasting relationships Actively outreach to client base to strengthen relationship via email, phone call and text messaging Utilize company selling culture and training tools to meet and exceed KPI expectations Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team Maintain organization, upkeep, and cleanliness of both the front and back of house Recruit, hire, onboard, and train all new hires Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader Ensure the integrity of payroll and the payroll process Actively support Diversity, Equity, and Inclusion initiatives Ensure that the sales floor is maintained and beautifully reflects the brand Cultivate an environment which promotes teamwork and comradery Remain coachable and open to feedback to continuously develop in your role Act as a leader in the District and as a partner to fellow Store Managers REQUIREMENTS: Previous management experience required Previous sales experience required Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed Continuous standing and walking; ability to move around all store areas and be accessible to customers Ability to occasionally climb ladders as needed Ability to work daily with telephone, POS and computer equipment Ability to work a flexible schedule including days, nights, weekends, and holidays