AEG jobs in Pittsburgh, PA - 31 jobs

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Join our team and get access to some of the most exciting events in the Greater-Pittsburgh area that include annual conventions, sporting events, public shows, celebrity galas and prestigious gatherings! Work alongside other rock stars as we create a never-forgetting experience for our guests! When joining our team, you will also gain access to DAY ONE medical, dental, vision benefits alongside a wealth of voluntary benefits such as disability, accident, pre-paid legal, critical illness, company matched 401k and so much more. Did I mention FREE DOWNTOWN PARKING? Vacation, Sick, Holiday, and Personal Days too! Let us not forget our completely awesome employee events each year! *Some benefits may only be available in a full-time status, but lots of perks for part-time team members too! LEGENDS GLOBAL, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Supervisor at the David L. Lawrence Convention Center. The ENTRY LEVEL Operations Supervisor position is the front-line supervisor and is primarily responsible for guidance of house crews during set up, breakdown and changes for all events; preparing and implementing maintenance plans; oversight of Altum CMMS system; oversight of all housekeeping activities, ensuring the cleanliness of the building as part of the Operations Department management team. Essential Duties and Responsibilities Include the following. Other duties may be assigned: Staff Supervision: Supervise union labor and house crews engaged in facility maintenance, cleaning and set-up, breakdown, and changes for all events. Ensure that all job assignments are completed efficiently and effectively during events and shifts Effectively communicates with the operations team via start of shift checklist, end of shift outline, and end of day summary Ensure that all event spaces are prepared according to event specifications and standards Coordinate with event planners, clients, and other departments to address and resolve any on-site issues promptly Communicate schedules to employees and manage any adjustments or changes. Prepares and distributes the weekly union schedule, reports and updates to management and operations team members. Monitors the call-off line, prepares attendance sheets for distribution to both management and employees for approval signatures. Provides on-site support with onboarding/training union labor and house crews (i.e. administers and reviews new hire paperwork). Address any staff issues or conflicts and provide coaching and support as needed. Carries out supervisory responsibilities in accordance with company policies and applicable law. Maintenance Planning: Submits maintenance requests for repairs, damages and preventative maintenance via the DLCC ALTUM software system Schedule and oversee maintenance work provided by 3rd Parties; ensure work is properly documented in Altum system Manage a preventative maintenance plan for the facility and its equipment. Process employee fingerprint enrollments via the computerized time clock management system (i.e. ABI). Housekeeping Oversight: Reviews inventory needs and housekeeping supplies for upcoming events Manage housekeeping staff to ensure the cleanliness of the building at all times. monitor cleaning schedules and protocols. Ensures proper use of all chemicals by Housekeeping staff in accordance with Safety Data Sheets (SDS) Conduct inspections to ensure that cleaning standards are met and maintained. Safety and Compliance: Implement and enforce safety procedures and protocols to maintain a safe environment for staff and guests. Ensures all equipment is in good working order Interprets company policies to workers and enforces safety regulations Respond to and resolve any issues or emergencies promptly. Administrative Duties: Maintain accurate records of maintenance, housekeeping activities, and staff schedules. Prepare reports on operations, including event set-up and breakdown, maintenance activities, and housekeeping performance. Assist operations department with planning and executing projects as assigned Qualifications High school diploma or equivalent; bachelor's degree in facilities management, hospitality, or a related field preferred. Minimum of 1-2 years of experience in operations management, preferably in a convention center or similar facility. Strong leadership and supervisory skills. Excellent organizational and problem-solving abilities. Effective communication and interpersonal skills. Experience with all computer programs such as Microsoft word, excel and email. Ability to work flexible hours, including nights, weekends, and holidays as required. Physical Requirements /Working Conditions: Constant (67-100%) Substantial and prolonged standing and walking on concrete and uneven surfaces, 8-10 hrs per day across all halls, meeting rooms, ballrooms, loading docks Constant (67-100%) Vision (corrected or uncorrected), Hearing, Talking Frequent (34-66%) Use of hands, eye-hand coordination, sitting, typing, emailing, computer , radio and phone work Frequent (34-66%) Exposure to high stress levels, elevated noise levels, dust and fumes Frequent (34-66%) Perform office related functions in standard office setting. Frequent (34-66%) Carrying, Handling equipment, radios, tablets, cell phones, event signage Occasional (1-33%) Exposure to cold/heat/humidity conditions on show floors during move in/outs and outside the facility with some exposure to adverse weather and working conditions. Occasional (1-33%) Climbing, kneeling and carrying items above shoulder level Must be able to work long hours, weekends, and/or nights and holidays as events dictate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. LEGENDS Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Guest Services Supervisor oversees and supervises Guest Service Representatives during events at PPG Paints Arena. In addition, the Supervisor conducts pre-event meetings to ensure all pertinent event information is shared and all guest service locations are properly staffed; opens/closes the main guest service room; collects all guest lost & found items; and serves as the event point of contact for the facility's Service Recovery program to ensure guest, fan, and partner complaints are addressed in a courteous and timely fashion. This is a part-time, event-based position. This role pays an hourly rate of $21.44 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 3, 2026. Responsibilities Supervise guest service staff to ensure appropriate coverage at all guest service locations throughout the facility and that proper Guest Services policies and procedures are carried out. Conduct pre-event meetings with guest service staff to ensure all pertinent information is shared pertaining to that day's event. Open and close main room and collect and tag all lost & found items. Serve as a point of contact for our Service Recovery program to ensure guest, fan, and partner's complaints are addressed in a courteous, respectful, and timely fashion. Assist in the implementation and administration of the employee recognition program. Communicate with guests, management, and command center to provide solutions to guest-related issues. Collect/Complete incident reports and provide summary at end of night to leadership. Assist guests with resolution of seat issues for non-hockey events. Ensure Guest Services Room is fully operational. Qualifications Qualifications A minimum education level of: High School Diploma or its equivalency A minimum of 3 years of related work experience Knowledge of supervisory principles and practices; ability to coordinate staff Excellent written and oral communication skills Ability to prioritize and to handle multiple projects simultaneously Proficiency in MS Office programs Excellent customer service and problem solving skills Ability to work independently with minimal supervision Ability to work flexible schedule as needed, including weekends, evenings, and holidays Desired Traits Passion for live events and guest satisfaction Calm under pressure and quick-thinking in dynamic environments Detail-oriented with strong organizational skills Collaborative and proactive leadership style Work Environment Fast-paced, high-volume arena setting Requires standing and walking for extended periods Exposure to loud environments, large crowds, and variable weather conditions Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements include the ability to operate a keyboard and move around the facility. Must be able to hear and speak to use two-way radio and telephone. This position is not substantially exposed to adverse conditions. May be exposed to high levels of noise. Computer To perform this job successfully, an individual should have knowledge of Microsoft Office Software, as well as working knowledge of payroll and timekeeping systems. Certifications, Licenses, Registrations No certifications are required

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! A Brief Overview The Special Events Coordinator shall be responsible for the planning, budgeting, and implementation of events as assigned by the General Manager including the backstage hospitality for touring artists when applicable. Under administrative direction of the General Manager, the Events Coordinator is responsible for assisting tenants with their scheduled events. This position will be responsible for equipment, supplies, inventory and physical plant areas involved in this position (dressing rooms, backstage hospitality and similar areas). The Events Coordinator also serves as the venue representative to local hotels and develops relationships and coordinates pricing with these organizations. What you will do • Review touring artist hospitality riders and provides budget for items and services as listed. Assist manager in ensuring proper support staff to fulfill of contractual arrangements and works vendors associated within the area. • Oversee backstage service on show days including but not limited to providing meals, dressing room set up, light wardrobe duties, and runner duties. • Assist Production Manager with needs such as copying, providing information to acts, getting artists list to box office or other similar functions. • Book or make recommendations of local hotels for the acts and their entourage. Negotiate annual prices, secures partner agreements with General Manager and handle tracking of free rooms and use of same. Provide quarterly report. • Produce detailed budgeting information including, but not limited to: pre-show budget based on rider, receipts and analysis of day of show expenses, inventories of stock on hand, annual needs (towels, equipment, durables). • Build and cultivate relationships with vendors such as caterers, hotels and equipment providers to negotiate for best pricing available. • Maintain database of potential targets for Special Events and participates in solicitation efforts. May conduct assigned market research as directed. • Participate in association meetings for event planners and similar organization. Attend meetings, network, and provides data to General Manager. • Manage events as assigned and work as the direct contact for the special events. Attend rental meetings and provide budgets. • Prepares checklists, schedules and other correspondence for departments relative to events. May prepare detailed outlines and instructions for events as required. • This position may also assist with ordering of venue supplies, staff uniform shirts/outfits and maintain hospitality files (hotels, maps, menus) for quick access and acts as liaison for same. Education Qualifications • High School Diploma or its equivalency (BA/BS Degree Preferred) Experience Qualifications • 2-4 years Of related work experience • Experience in hospitality and food service industries Skills and Abilities • Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems • Knowledge of legal and risk issues surrounding food service, contract fulfillment and leases • Exceptional problem solving skills • Exceptional Customer Service skills to interface with artists, management, tenants and other high profile persons • Highly organized and flexible. Able to work under pressure calmly. • Budgeting and inventory experience. Ability to handle cash and checks, figure sums and provide expense reports Qualifications (ALL) • High School Diploma or its equivalency (BA/BS Degree Preferred) • 2-4 years Of related work experience • Experience in hospitality and food service industries • Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems • Knowledge of legal and risk issues surrounding food service, contract fulfillment and leases • Exceptional problem solving skills • Exceptional Customer Service skills to interface with artists, management, tenants and other high profile persons • Highly organized and flexible. Able to work under pressure calmly. • Budgeting and inventory experience. Ability to handle cash and checks, figure sums and provide expense reports Physical Demands Payscale: $17 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law. Employer does not offer work visa sponsorship for this position.

The optometrist will conduct eye exams for Acuity Eyecare group and strive to practice to the full capacity of their license. The optometrist will support practice growth by establishing patient relationships and education to the patient on eyecare. * Conducting Eye exams * Establishing long term patient relationships through proper patient care and education * Performs verbal interview with patient prior to examination to determine health and ocular history, medical issues, reasons for their visit as well their visual wants and needs * Instructs, recommends and advises patients as to their options for remediation of ametropias, systemic and ocular disease as well as visual wants and needs. Hands-off patient to support staff with recap discussion * Ability to generate patient loyalty and promote the profession of Optometry and Acuity Eyecare Group values * Perform vision tests and analyze results * Diagnose sight problems, such as nearsightedness or farsightedness and eye diseases * Prescribe eyeglasses, contact lenses, and medications * Recommend or provide treatments such as vision therapy or low-vision rehabilitation (brand specific) * Provide pre- and postoperative care to patients undergoing eye surgery-for example, examining a patient's eyes the day after cataract or refractive surgery * Evaluate patients for the presence of diseases such as diabetes and refer patients to other healthcare providers within the proper time frame * Promote eye health by counseling patients, including explaining how to clean and wear contact lenses how often to have their eyes examined * clearly communicating to the opticians and other sales people appropriate recommendations for the best possible lenses with the latest highest technology coatings and designs. * Doctorate of Optometry from a credentialed institution, * Must have passed all optometric state boards Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Assistant Managers supports the Practice Managers in overseeing all day-to-day store operations. They supervise all practice employees, ensuring AEG policies and procedures are followed, standards are enforced, and all patients' needs are met. An Assistant Manager works on the sales floor and assists the Opticians with sales and troubleshooting and helps resolve customer service issues. * Resolves customer service issues/complaints regarding products and/or services; issues refund to patients; Signs off on spectacle remakes * Monitors patient flow (appointments and walk-ins), ensuring on-time practice performance * Helps move patients though without disruptions, communicates with the Technicians regarding schedule, and checks in on patients in the lobby * Monitors associates break times, ensuring everyone receives breaks as required by law and company policy * Participates in interviewing and selection of new practice employees * Participates in employee disciplinary actions if necessary * Documents any employee relations issues, escalates to Practice Manager or HR as appropriate * Resolves conflict between associates, escalates to Practice Manager or HR as appropriate. * Together with Practice Manager, organized and leads staff meetings * Provides ongoing feedback to employees * Facilitates training for new team members * Demonstrates cost awareness and makes suggestions on improving store's efficiency * Monitors associates opening and closing duties, ensuring store is clean, organized, and well-stocked * Once a year, or as necessary, participates in store inventory * Other duties as assigned by the Practice Manager Education * High school diploma or equivalent * ABO Certification preferred but not necessary Experience * Extensive optical experience required * Experience with customer service and/or sales * Management experience preferred Knowledge, Skills, Abilities, and other Characteristics * Excellent interpersonal and customer service skills * Computer literacy and data entry * Ability to read and understand basic financial statements * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Strong analytical and problem-solving skills * Strong conflict resolution skills * Ability to lift up to 30 lbs, bend, kneel, and stand up to 8 hrs a day Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Opticians are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Opticians are at the heart of our business. Their technical and customer service skills ensure patient satisfaction and repeat business. Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services Develops own clientele from providing outstanding service and obtaining referrals Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues with the Store Manager, as necessary Retrieves patient charts and electronic health records Assists patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements Educates patients on proper eyeglass and contact lens care Collect eye and face measurements to ensure proper fit Interprets prescriptions written by optometrist and ophthalmologist Creates work orders for lab technicians, specifying information on lenses needed Follows-up on all pending orders. Verifies all orders are within the time guidelines given and informs patients of status if delays occur. Notifies patient when orders arrive from lab/manufacturer Dispenses glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback Adjusts eyewear to ensure visual acuity, proper fit, and patient comfort. Using various tools, performs eyewear adjustments and repairs Proficient in using tools such as pupilometers, PD Sticks, lensometers, pliers, wrenches, frame warmers, etc. Regularly communicates with technicians and/or store managers, providing additional patient information, or asking for an order status Inspects the final product ensuring there are no flaws; Cleans and polishes lenses using cloths and solvents Cleans and organizes frame boards, displays, mirrors, work bench, office area, bathroom, and breakroom, maintaining overall cleanliness and visual appeal of the store Restocks retail boards with new merchandize Understands product issues and analyzes any problems. Thoroughly and accurately answers patients' questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc. Collaborates with technicians, front desk associates, Managers, and Optometrist. Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc Performs other duties as needed and as assigned by manager

Optical Consultants are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Optical Consultants are at the heart of our business. Their technical and customer service skills ensure patient satisfaction and repeat business. Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services Develops own clientele from providing outstanding service and obtaining referrals Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues with the Store Manager, as necessary. Retrieves patient charts and electronic health records Assists patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements Educates patients on proper eyeglass and contact lens care Collect eye and face measurements to ensure proper fit Interprets prescriptions written by optometrist and ophthalmologist Creates work orders for lab technicians, specifying information on lenses needed Follows-up on all pending orders. Verifies all orders are within the time guidelines given and informs patients of status if delays occur. Notifies patient when orders arrive from lab/manufacturer Dispenses glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback Adjusts eyewear to ensure visual acuity, proper fit, and patient comfort. Using various tools, performs eyewear adjustments and repairs Proficient in using tools such as pupilometers, PD Sticks, lensometers, pliers, wrenches, frame warmers, etc. Regularly communicates with technicians and/or store managers, providing additional patient information, or asking for an order status Inspects the final product ensuring there are no flaws; Cleans and polishes lenses using cloths and solvents Cleans and organizes frame boards, displays, mirrors, work bench, office area, bathroom, and breakroom, maintaining overall cleanliness and visual appeal of the store Restocks retail boards with new merchandize Understands product issues and analyzes any problems. Thoroughly and accurately answers patients' questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc. Collaborates with technicians, front desk associates, Managers, and Optometrist. Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc.

About the Company AEG Vision (“AEG”) is the market-leading manager of full-scope optometry practices throughout the country. The optometry practices under management maintain the local brand, practice staff, store associates, and patients, while AEG invests in medical equipment, technology, infrastructure, and the team in order to elevate the patient experience. AEG's core purpose is to “improve the health of our community by helping our neighbors see better and look their best, one patient at a time.” We are assembling a team of experienced industry professionals to help build AEG into the best place to work and ensure that each patient of the practices under management has an outstanding patient experience. Optometric Technician About the role Optometric Technicians work in conjunction with the doctors to perform activities involving patient care, pre-testing, post-exam duties, specialty testing, and maintain the doctor's appointment schedule in a manner that delivers a professional, pleasant patient experience. Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, Optomap, etc. Performs verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment Enters patient information in Electronic Health Records (EEHR) Assists ODs to care for patients in a timely, effective manner, as close to appointed schedule as possible Instructs patients on medical care as prescribed by the doctor's treatment plan and schedules follow up appointments as needed Discusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information forms May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete appropriate paperwork Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA) Responds to patient's telephone inquiries regarding medication, treatment, problems referring to the OD as necessary Completes proper coding of procedures for payment collection May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.) Corresponds with Doctor offices (internal and external) regarding patient and insurance referrals Supports the OD with patient education as instructed by the Optometrist Documents medical findings and communication between doctor and patient in Electronic Medical Records and assists with clerical duties related to medical documentation (participating practices only) Participates in Practice meetings / projects as requested Ensures that maximum OD utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager's outreach, etc. Calls all no-shows or cancelled patients to reschedule appointments Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory Performs end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc. Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the Practice and / or across the organization Performs other duties within the Practice as requested and as time allows

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! A Brief Overview The Special Events Coordinator shall be responsible for the planning, budgeting, and implementation of events as assigned by the General Manager including the backstage hospitality for touring artists when applicable. Under administrative direction of the General Manager, the Events Coordinator is responsible for assisting tenants with their scheduled events. This position will be responsible for equipment, supplies, inventory and physical plant areas involved in this position (dressing rooms, backstage hospitality and similar areas). The Events Coordinator also serves as the venue representative to local hotels and develops relationships and coordinates pricing with these organizations. What you will do * Review touring artist hospitality riders and provides budget for items and services as listed. Assist manager in ensuring proper support staff to fulfill of contractual arrangements and works vendors associated within the area. * Oversee backstage service on show days including but not limited to providing meals, dressing room set up, light wardrobe duties, and runner duties. * Assist Production Manager with needs such as copying, providing information to acts, getting artists list to box office or other similar functions. * Book or make recommendations of local hotels for the acts and their entourage. Negotiate annual prices, secures partner agreements with General Manager and handle tracking of free rooms and use of same. Provide quarterly report. * Produce detailed budgeting information including, but not limited to: pre-show budget based on rider, receipts and analysis of day of show expenses, inventories of stock on hand, annual needs (towels, equipment, durables). * Build and cultivate relationships with vendors such as caterers, hotels and equipment providers to negotiate for best pricing available. * Maintain database of potential targets for Special Events and participates in solicitation efforts. May conduct assigned market research as directed. * Participate in association meetings for event planners and similar organization. Attend meetings, network, and provides data to General Manager. * Manage events as assigned and work as the direct contact for the special events. Attend rental meetings and provide budgets. * Prepares checklists, schedules and other correspondence for departments relative to events. May prepare detailed outlines and instructions for events as required. * This position may also assist with ordering of venue supplies, staff uniform shirts/outfits and maintain hospitality files (hotels, maps, menus) for quick access and acts as liaison for same. Education Qualifications * High School Diploma or its equivalency (BA/BS Degree Preferred) Experience Qualifications * 2-4 years Of related work experience * Experience in hospitality and food service industries Skills and Abilities * Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems * Knowledge of legal and risk issues surrounding food service, contract fulfillment and leases * Exceptional problem solving skills * Exceptional Customer Service skills to interface with artists, management, tenants and other high profile persons * Highly organized and flexible. Able to work under pressure calmly. * Budgeting and inventory experience. Ability to handle cash and checks, figure sums and provide expense reports Qualifications (ALL) * High School Diploma or its equivalency (BA/BS Degree Preferred) * 2-4 years Of related work experience * Experience in hospitality and food service industries * Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems * Knowledge of legal and risk issues surrounding food service, contract fulfillment and leases * Exceptional problem solving skills * Exceptional Customer Service skills to interface with artists, management, tenants and other high profile persons * Highly organized and flexible. Able to work under pressure calmly. * Budgeting and inventory experience. Ability to handle cash and checks, figure sums and provide expense reports Physical Demands Payscale: $17 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law. Employer does not offer work visa sponsorship for this position.

Assistant Managers supports the Practice Managers in overseeing all day-to-day store operations. They supervise all practice employees, ensuring AEG policies and procedures are followed, standards are enforced, and all patients' needs are met. An Assistant Manager works on the sales floor and assists the Opticians with sales and troubleshooting and helps resolve customer service issues. Resolves customer service issues/complaints regarding products and/or services; issues refund to patients; Signs off on spectacle remakes Monitors patient flow (appointments and walk-ins), ensuring on-time practice performance Helps move patients though without disruptions, communicates with the Technicians regarding schedule, and checks in on patients in the lobby Monitors associates break times, ensuring everyone receives breaks as required by law and company policy Participates in interviewing and selection of new practice employees Participates in employee disciplinary actions if necessary Documents any employee relations issues, escalates to Practice Manager or HR as appropriate Resolves conflict between associates, escalates to Practice Manager or HR as appropriate. Together with Practice Manager, organized and leads staff meetings Provides ongoing feedback to employees Facilitates training for new team members Demonstrates cost awareness and makes suggestions on improving store's efficiency Monitors associates opening and closing duties, ensuring store is clean, organized, and well-stocked Once a year, or as necessary, participates in store inventory Other duties as assigned by the Practice Manager

The optometrist will conduct eye exams for Acuity Eyecare group and strive to practice to the full capacity of their license. The optometrist will support practice growth by establishing patient relationships and education to the patient on eyecare. Conducting Eye exams Establishing long term patient relationships through proper patient care and education Performs verbal interview with patient prior to examination to determine health and ocular history, medical issues, reasons for their visit as well their visual wants and needs Instructs, recommends and advises patients as to their options for remediation of ametropias, systemic and ocular disease as well as visual wants and needs. Hands-off patient to support staff with recap discussion Ability to generate patient loyalty and promote the profession of Optometry and Acuity Eyecare Group values Perform vision tests and analyze results Diagnose sight problems, such as nearsightedness or farsightedness and eye diseases Prescribe eyeglasses, contact lenses, and medications Recommend or provide treatments such as vision therapy or low-vision rehabilitation (brand specific) Provide pre- and postoperative care to patients undergoing eye surgery-for example, examining a patient's eyes the day after cataract or refractive surgery Evaluate patients for the presence of diseases such as diabetes and refer patients to other healthcare providers within the proper time frame Promote eye health by counseling patients, including explaining how to clean and wear contact lenses how often to have their eyes examined clearly communicating to the opticians and other sales people appropriate recommendations for the best possible lenses with the latest highest technology coatings and designs.

Optical Consultants are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Optical Consultants are at the heart of our business. Their technical and customer service skills ensure patient satisfaction and repeat business. * Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services * Develops own clientele from providing outstanding service and obtaining referrals * Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available * Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues with the Store Manager, as necessary. * Retrieves patient charts and electronic health records * Assists patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements * Educates patients on proper eyeglass and contact lens care * Collect eye and face measurements to ensure proper fit * Interprets prescriptions written by optometrist and ophthalmologist * Creates work orders for lab technicians, specifying information on lenses needed * Follows-up on all pending orders. Verifies all orders are within the time guidelines given and informs patients of status if delays occur. Notifies patient when orders arrive from lab/manufacturer * Dispenses glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback * Adjusts eyewear to ensure visual acuity, proper fit, and patient comfort. Using various tools, performs eyewear adjustments and repairs * Proficient in using tools such as pupilometers, PD Sticks, lensometers, pliers, wrenches, frame warmers, etc. * Regularly communicates with technicians and/or store managers, providing additional patient information, or asking for an order status * Inspects the final product ensuring there are no flaws; Cleans and polishes lenses using cloths and solvents * Cleans and organizes frame boards, displays, mirrors, work bench, office area, bathroom, and breakroom, maintaining overall cleanliness and visual appeal of the store * Restocks retail boards with new merchandize * Understands product issues and analyzes any problems. Thoroughly and accurately answers patients' questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc. * Collaborates with technicians, front desk associates, Managers, and Optometrist. * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc. * High School Diploma * Minimum of one-year experience working as an Optician strongly preferred * Experience with HIPAA requirements preferred * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Excellent customer service skills and pleasant demeanor, experience with sales preferred * Manual dexterity and hand-eye coordination * Dependability and punctuality * Ability to lift up to 30lbs, bend, kneel, and stand up to 8hrs a day

Opticians are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Opticians are at the heart of our business. Their technical and customer service skills ensure patient satisfaction and repeat business. * Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services * Develops own clientele from providing outstanding service and obtaining referrals * Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available * Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues with the Store Manager, as necessary * Retrieves patient charts and electronic health records * Assists patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements * Educates patients on proper eyeglass and contact lens care * Collect eye and face measurements to ensure proper fit * Interprets prescriptions written by optometrist and ophthalmologist * Creates work orders for lab technicians, specifying information on lenses needed * Follows-up on all pending orders. Verifies all orders are within the time guidelines given and informs patients of status if delays occur. Notifies patient when orders arrive from lab/manufacturer * Dispenses glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback * Adjusts eyewear to ensure visual acuity, proper fit, and patient comfort. Using various tools, performs eyewear adjustments and repairs * Proficient in using tools such as pupilometers, PD Sticks, lensometers, pliers, wrenches, frame warmers, etc. * Regularly communicates with technicians and/or store managers, providing additional patient information, or asking for an order status * Inspects the final product ensuring there are no flaws; Cleans and polishes lenses using cloths and solvents * Cleans and organizes frame boards, displays, mirrors, work bench, office area, bathroom, and breakroom, maintaining overall cleanliness and visual appeal of the store * Restocks retail boards with new merchandize * Understands product issues and analyzes any problems. Thoroughly and accurately answers patients' questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc. * Collaborates with technicians, front desk associates, Managers, and Optometrist. * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc * Performs other duties as needed and as assigned by manager Qualifications * High School Diploma * Minimum of one-year experience working as an Optician strongly preferred * Experience with HIPAA requirements preferred * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Excellent customer service skills and pleasant demeanor, experience with sales preferred * Manual dexterity and hand-eye coordination * Dependability and punctuality * Ability to lift up to 30lbs, bend, kneel, and stand up to 8hrs a day Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

About the Company AEG Vision ("AEG") is the market-leading manager of full-scope optometry practices throughout the country. The optometry practices under management maintain the local brand, practice staff, store associates, and patients, while AEG invests in medical equipment, technology, infrastructure, and the team in order to elevate the patient experience. AEG's core purpose is to "improve the health of our community by helping our neighbors see better and look their best, one patient at a time." We are assembling a team of experienced industry professionals to help build AEG into the best place to work and ensure that each patient of the practices under management has an outstanding patient experience. Optometric Technician About the role Optometric Technicians work in conjunction with the doctors to perform activities involving patient care, pre-testing, post-exam duties, specialty testing, and maintain the doctor's appointment schedule in a manner that delivers a professional, pleasant patient experience. * Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, Optomap, etc. * Performs verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment * Enters patient information in Electronic Health Records (EEHR) * Assists ODs to care for patients in a timely, effective manner, as close to appointed schedule as possible * Instructs patients on medical care as prescribed by the doctor's treatment plan and schedules follow up appointments as needed * Discusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information forms * May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete appropriate paperwork * Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA) * Responds to patient's telephone inquiries regarding medication, treatment, problems referring to the OD as necessary * Completes proper coding of procedures for payment collection * May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.) * Corresponds with Doctor offices (internal and external) regarding patient and insurance referrals * Supports the OD with patient education as instructed by the Optometrist * Documents medical findings and communication between doctor and patient in Electronic Medical Records and assists with clerical duties related to medical documentation (participating practices only) * Participates in Practice meetings / projects as requested * Ensures that maximum OD utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager's outreach, etc. * Calls all no-shows or cancelled patients to reschedule appointments * Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory * Performs end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc. * Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the Practice and / or across the organization * Performs other duties within the Practice as requested and as time allows * High School or GED qualification * Entry level PC skills to include MC Office, Windows, and Word Processing * Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual * Excellent verbal and written communication skills to effectively and professionally collaborate with co-workers and patients Preferred Qualifications: * Experience evaluating patients for eye exams and dispensing eye exam medications * Familiarity with medical terms associated with eye treatment * Experience maintaining patients' records / files per HIPAA regulations * Industry certification (CPO, CPOA, CPOT) preferred but not required Benefits * Medical/Dental/Vision/Life/STD/LTD * Employee Vision Discount Program * 401(k) with Match * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Assistant Managers supports the Practice Managers in overseeing all day-to-day store operations. They supervise all practice employees, ensuring AEG policies and procedures are followed, standards are enforced, and all patients' needs are met. An Assistant Manager works on the sales floor and assists the Opticians with sales and troubleshooting and helps resolve customer service issues. * Resolves customer service issues/complaints regarding products and/or services; issues refund to patients; Signs off on spectacle remakes * Monitors patient flow (appointments and walk-ins), ensuring on-time practice performance * Helps move patients though without disruptions, communicates with the Technicians regarding schedule, and checks in on patients in the lobby * Monitors associates break times, ensuring everyone receives breaks as required by law and company policy * Participates in interviewing and selection of new practice employees * Participates in employee disciplinary actions if necessary * Documents any employee relations issues, escalates to Practice Manager or HR as appropriate * Resolves conflict between associates, escalates to Practice Manager or HR as appropriate. * Together with Practice Manager, organized and leads staff meetings * Provides ongoing feedback to employees * Facilitates training for new team members * Demonstrates cost awareness and makes suggestions on improving store's efficiency * Monitors associates opening and closing duties, ensuring store is clean, organized, and well-stocked * Once a year, or as necessary, participates in store inventory * Other duties as assigned by the Practice Manager Education * High school diploma or equivalent * ABO Certification preferred but not necessary Experience * Extensive optical experience required * Experience with customer service and/or sales * Management experience preferred Knowledge, Skills, Abilities, and other Characteristics * Excellent interpersonal and customer service skills * Computer literacy and data entry * Ability to read and understand basic financial statements * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Strong analytical and problem-solving skills * Strong conflict resolution skills * Ability to lift up to 30 lbs, bend, kneel, and stand up to 8 hrs a day Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Optometric Technicians work in conjunction with the doctors to perform activities involving patient care, pre-testing, post-exam duties, specialty testing, and maintain the doctor's appointment schedule in a manner that delivers a professional, pleasant patient experience. Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, Optomap, etc. Performs verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment Enters patient information in Electronic Health Records (EEHR) Assists ODs to care for patients in a timely, effective manner, as close to appointed schedule as possible Instructs patients on medical care as prescribed by the doctor's treatment plan and schedules follow up appointments as needed Discusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information forms May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete appropriate paperwork Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA) Responds to patient's telephone inquiries regarding medication, treatment, problems referring to the OD as necessary Completes proper coding of procedures for payment collection May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.) Corresponds with Doctor offices (internal and external) regarding patient and insurance referrals Supports the OD with patient education as instructed by the Optometrist Documents medical findings and communication between doctor and patient in Electronic Medical Records and assists with clerical duties related to medical documentation (participating practices only) Participates in Practice meetings / projects as requested Ensures that maximum OD utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager's outreach, etc. Calls all no-shows or cancelled patients to reschedule appointments Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory Performs end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc. Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the Practice and / or across the organization Performs other duties within the Practice as requested and as time allows