AEG jobs in San Francisco, CA - 20 jobs

Licensed Opticians are responsible for selling & dispensing eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Licensed Opticians are at the heart of our business. Their technical and customer service skills ensure patient satisfaction and repeat business. * Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services * Custom fits glasses & precisely places prescription in lenses * Develops own clientele from providing outstanding service and obtaining referrals * Assists co-workers with difficult or complex areas of product needs & prescriptions * Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available * Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues with the Store Manager, as necessary * Retrieves patient charts and electronic health records * Assists patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements * Educates patients on proper eyeglass and contact lens care * Collects eye and face measurements to ensure proper fit * Interprets prescriptions written by optometrist and ophthalmologist * Creates work orders for lab technicians, specifying information on lenses needed * Follows-up on all pending orders. Verifies all orders are within the time guidelines given and informs patients of status if delays occur. Notifies patient when orders arrive from lab/manufacturer * Dispenses glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback * Adjusts eyewear to ensure visual acuity, proper fit, and patient comfort. Using various tools, performs eyewear adjustments and repairs * Proficient in using tools such as pupilometers, PD Sticks, lensometers, pliers, wrenches, frame warmers, etc. * Regularly communicates with technicians and/or store managers, providing additional patient information, or asking for an order status * Inspects the final product ensuring there are no flaws; Cleans and polishes lenses using cloths and solvents * Cleans and organizes frame boards, displays, mirrors, work bench, office area, bathroom, and breakroom, maintaining overall cleanliness and visual appeal of the store * Restocks retail boards with new merchandize * Understands product issues and analyzes any problems. Thoroughly and accurately answers patients' questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc. * Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc. Qualifications * High School Diploma * State Licensure * Optical dispensing experience * Minimum of one-year experience working as an Optician strongly preferred * Experience with HIPAA requirements preferred * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Excellent customer service skills and pleasant demeanor, experience with sales preferred * Manual dexterity and hand-eye coordination * Dependability and punctuality * Ability to lift up to 30lbs, bend, kneel, and stand up to 8 hrs a day Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

The District Manager (DM) reports directly to the Regional Vice President (RVP) and typically has responsibility for 10-15 stores within a designated geography. The DM is responsible for the delivery of our shared Key Performance Indicators (The Acuity Way) and our Customer Service Model (S.E.R.V.E.). Additionally, the DM is responsible for the implementation of key programs for our store teams that balance driving top line sales while protecting bottom line profitability. AEG's philosophy is to drive results through an emphasis on TALENT. The DM is responsible for creating a “Culture of Talent” within the District that includes: a) Recruitment of top leaders, b) Building a bench of next level leaders, c) Coaching & Developing store level leaders to build strong cohesive store/district teams, d) Collaborating with diverse groups within AEG (e.g. Doctors, Supply Chain, IT, HR, Dallas Service Center) and e) Modeling AEG's Core: People First, Collaboration, Entrepreneurial Spirit, Focus and Accountability. Builds Plans to deliver profitable District sales measured by our Acuity Way focuses Ensures the delivery of our S.E.R.V.E. model and Net Promoter Score Ensures the practice manager and the OD's have a strong working relationship through regular co-planning and builds strong relationships with our P.C. Doctors Proactively recruit, hire, train, develop, motivate and retain top talent Helps lead the Integration of newly acquired businesses and assists with plugging them into the AEG common platform - Acuity Way, Lab, Acuity HD Lenses, Warranty, Labor Scheduling, People, Accounting, IT, Managed Care, etc. Ensures all operating policies and procedures are followed at the highest level to include merchandising, store presentation, timely and accurate completion of all sales transactions, and utilization of all sales strategies and resources Execution of inventory management, controls loss prevention and discounting policies May be asked to provide assistance with Operations related projects not listed in this description

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! SUMMARY The stagehand is responsible for performing all setup before, during, and after events which includes, but is not limited to, assembling and disassembling production equipment on stage. In addition, the stagehand will work closely with and assist carpenters with scenery build, installation, video, sound and light production PRIMARY RESPONSIBILITIES Responsible for assembling and setting up at the beginning of the scene (i.e. props, microphones, musical instruments, scenery, etc), disassembling and removing equipment at the end of the scene in addition to cleaning up the stage and backstage area after performances. Load and unload equipment from trucks and set up equipment according to stage design while ensuring safety requirements are met. Assist carpenters with scenery build and installation of stage maintenance, construct and paint set pieces, move and rearrange furniture. Work closely with electricians and lighting assistants with maintenance of video, sound, and light production. Ensure operations of systems are functioning properly. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 1-2 years of related work experience. Previous experience with manual labor preferred. Must be able to take direction and execute instructions accurately. Ability to work in a fast-paced environment. Ability to lift, push and pull up to 50 pounds. PAY SCALE: $19.00 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description. AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! SUMMARY The Porter will be responsible for the cleanliness and upkeep of all areas of the venue including the main floor, mezzanine, backstage, bathrooms, bars, etc. The porter is also responsible for basic building upkeep and maintenance including changing lightbulbs, basic light construction tasks, painting, restocking cleaning supplies, and more as needed. PRIMARY RESPONSIBILITIES Post event cleaning: follow procedures and cleaning routines as scheduled for sweeping/mopping, emptying trash cans and replacing liners, wiping down surface areas, clean-up spills and fluids, and ensuring general cleanliness and quality standards are met before the next event arrives. Perform maintenance as needed including changing lightbulbs, painting, light construction, repair, and more as assigned. Restock and reorder supplies as needed, manifest and report large scale repair needs and ensure the general upkeep of the venue from a maintenance perspective. Complete all assigned tasks within the guidelines & deadlines set by Supervisors and Event Manager. Inspect assigned work area prior to and during event, looking for safety hazards, facility issues, housekeeping needs, personal injuries, etc. Report issues to Supervisor or Event Manager. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 1-2 years of related work experience Reliable, punctual, and regular in attendance Excellent interpersonal and communication skills Ability to take direction and work well with others Able to stand for extended periods of time (4-6 hours per shift) and lift tables, chairs, etc. Must be able to work flexible hours including nights, weekends, and holidays Employee must use precautions and follow safety guidelines PAY SCALE: $19.00 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description. AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! CONVERSION CREW SUMMARY The Conversion Crew provides support to the Operations department in regard to event setup, changeovers, general facility maintenance, and daily operational tasks. PRIMARY RESPONSIBILITIES * Physically assist with event setup, changeovers, and daily operational tasks including but not limited to setting up, breaking down, and properly storing items such as tables, chairs, portable stages, and dancefloors. * Work with Custodial Supervisor on day to day tasks. * Assist Operations and Event Managers on relevant event/operation related information. * Other operational responsibilities assigned as needed. QUALIFICATIONS * A minimum education level of: High School Diploma or its equivalency * A minimum of 0-2 years of related work experience * Working knowledge of operations equipment including pallet jacks, utility vehicles, staging, trussing, hand tools, power tools, etc. * Must be able to work nights, weekends, and holidays as event schedule requires. * Ability to execute and meet deadlines as well as function in a fast paced environment. * Ability to work outdoors in a variety of weather conditions. * Ability to work as a team and understand and follow instructions. * Ability to complete tasks with attention to detail. * Ability to lift 30 lbs unassisted. * Strong organizational skills with ability to multi-task. * Must have reliable transportation Pay Scale: $18.00 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description. AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

Optical Consultants are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Optical Consultants are at the heart of our business. Their technical and customer service skills ensure patient satisfaction and repeat business. Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services Develops own clientele from providing outstanding service and obtaining referrals Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues with the Store Manager, as necessary. Retrieves patient charts and electronic health records Assists patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements Educates patients on proper eyeglass and contact lens care Collect eye and face measurements to ensure proper fit Interprets prescriptions written by optometrist and ophthalmologist Creates work orders for lab technicians, specifying information on lenses needed Follows-up on all pending orders. Verifies all orders are within the time guidelines given and informs patients of status if delays occur. Notifies patient when orders arrive from lab/manufacturer Dispenses glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback Adjusts eyewear to ensure visual acuity, proper fit, and patient comfort. Using various tools, performs eyewear adjustments and repairs Proficient in using tools such as pupilometers, PD Sticks, lensometers, pliers, wrenches, frame warmers, etc. Regularly communicates with technicians and/or store managers, providing additional patient information, or asking for an order status Inspects the final product ensuring there are no flaws; Cleans and polishes lenses using cloths and solvents Cleans and organizes frame boards, displays, mirrors, work bench, office area, bathroom, and breakroom, maintaining overall cleanliness and visual appeal of the store Restocks retail boards with new merchandize Understands product issues and analyzes any problems. Thoroughly and accurately answers patients' questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc. Collaborates with technicians, front desk associates, Managers, and Optometrist. Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc.

A growth oriented manufacturing company providing outsourcing solutions to companies nationwide, seeks a flexible career-minded individual to join us as Office Administrator / Administrative Assist / Payroll Clerk / Customer Service and grow with the company. Our firm is currently looking for several entry level Administrative Assist / Payroll Clerk / Customer Service to be filled. Ambitious, success driven, goal oriented, and positive individuals are encouraged to apply. (A little bit of everything for this entry level position)..Position available to all US Citizens Only Job Duties: Will be responsible for weekly Payroll Compile, store, and retrieve management data, using computer. Coordinates collection and preparation of operating reports, such as time-and-attendance records, terminations, new hires, transfers, budget expenditures, and statistical records of performance data. Prepares reports Reviews and answers correspondence. Reply Resumes to : *********************

The Licensed Practice Manager "LPM" has accountability of all aspects of the location business operations. As a "people first" organization the PM is a champion of their team through development programs of coaching, mentoring, and performance management. Through creating memorable experiences with each patient, the PM for "keeping score" and is responsible for driving top line sales, increasing margin, controlling payroll expenses, and increasing profitability to meet the company's overall business objectives. Working directly with the staff and OD partners to ensure we are providing professional eye exams and medical services needed, quality product selection, acceptance of vision insurance plans and remarkable patient service. The matching incumbent will be passionate about people, patient care and the "Acuity Way." * Applies leadership, creative thinking, and analytical skills to improve individual practice performance and is an expert in solving operational issues * Builds an effective team that works collaboratively to achieve results * Addresses the practice's unique strengths and challenges with objectives, strategies, and plans * Establishes clear objectives for store staff, communicates expectations with clarity and sets high standards of expectations for performance * Sets the standard for a remarkable patience service and experience utilizing the Acuity Way * Identifies and selects top talent that matches AEG's values with ability to recruit for long term sustainability * Custom fits glasses & precisely places prescription in lenses * Collects eye and face measurements to ensure proper fit * Interprets prescriptions written by optometrist and ophthalmologist * Works closely with District Manager with the objective of achieving and exceeding financial plans for the practice * Learns quickly and adapts to facing new problems; works to solve for a creative solution * Relentless style to achieving results and development of others sharing best practices withing AEG platform * Versatile learner: retains an open mind when adapting to change * Marshal's resources to get tasks done efficiently; can orchestrate many activities to accomplish various goals through superior service * Ensures the daily sales are reviewed identifies gaps and places solutions in place to close the gap * Reinforces the practice selling strategy and the Acuity Way * Protects the company through loss prevention * Partners with Human Resources to ensure that employees are committed to the handbook guidelines Qualifications * 3-5 years of professional setting background with leadership capacity * State Licensure * Optical dispensing experience * Business Degree in Hospitality, Business, or related experience in management field * Excellent Verbal and Written Communication Skills * Optician Certification Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

About the Company AEG Vision (“AEG”) is the market-leading manager of full-scope optometry practices throughout the country. The optometry practices under management maintain the local brand, practice staff, store associates, and patients, while AEG invests in medical equipment, technology, infrastructure, and the team in order to elevate the patient experience. AEG's core purpose is to “improve the health of our community by helping our neighbors see better and look their best, one patient at a time.” We are assembling a team of experienced industry professionals to help build AEG into the best place to work and ensure that each patient of the practices under management has an outstanding patient experience. Optometric Technician About the role Optometric Technicians work in conjunction with the doctors to perform activities involving patient care, pre-testing, post-exam duties, specialty testing, and maintain the doctor's appointment schedule in a manner that delivers a professional, pleasant patient experience. Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, Optomap, etc. Performs verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment Enters patient information in Electronic Health Records (EEHR) Assists ODs to care for patients in a timely, effective manner, as close to appointed schedule as possible Instructs patients on medical care as prescribed by the doctor's treatment plan and schedules follow up appointments as needed Discusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information forms May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete appropriate paperwork Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA) Responds to patient's telephone inquiries regarding medication, treatment, problems referring to the OD as necessary Completes proper coding of procedures for payment collection May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.) Corresponds with Doctor offices (internal and external) regarding patient and insurance referrals Supports the OD with patient education as instructed by the Optometrist Documents medical findings and communication between doctor and patient in Electronic Medical Records and assists with clerical duties related to medical documentation (participating practices only) Participates in Practice meetings / projects as requested Ensures that maximum OD utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager's outreach, etc. Calls all no-shows or cancelled patients to reschedule appointments Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory Performs end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc. Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the Practice and / or across the organization Performs other duties within the Practice as requested and as time allows

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! BOX OFFICE SUPERVISOR SUMMARY The Supervisor Box Office is responsible for overseeing the ticket selling staff. The Box Office Supervisor will resolve customer service concerns and troubleshoot issues that arise with ticketing software and the point of sale system. This position will also supervise the building of events in ticketing software and coordinate each show with the marketing department. PRIMARY RESPONSIBILITIES 1. Responsible for supervision of ticket sellers. Ensure that all employees are fulfilling their job responsibilities and advising staff when necessary. 2. Responsible for training of ticketing staff. Assist manager with scheduling and disseminate the schedule for department, ensuring all shifts are filled properly. 3. Accurately reconcile all credential inventory and equipment to ensure proper check in at the end of each shift. 4. Resolve customer service issues and complaints. Work with department to fix issues related to customer service complaints when appropriate. Troubleshoot any issues relating to software or point of sale system. 5. May be responsible for the organization of staff meetings, acceptance and payment of deliveries. May review ticketing information for each show built, validating prices and dates are correct. Coordinate show builds with marketing department. QUALIFICATIONS 1. Years of related work experience: 3 2. Strong computer skills with a proficiency in MS Office programs (Word, Excel, Outlook) 3. Excellent written, listening, and verbal communication skills and experience in conflict resolution 4. Experience in a supervisory role 5. Must be able to work flexible schedule, including: nights, weekends and some holidays 6. Ability to effectively supervise, motivate, and lead a productive team. 7. Knowledge and interest in live entertainment preferred PREFERENCES: Available to work flexible hours, including nights and weekends Pay Scale: $18.75 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description. AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! VENUES HIRING: The Regency Ballroom - 1300 Van Ness Ave, San Francisco, CA 94109 The Warfield - 982 Market St, San Francisco, CA 94102 POSITIONS AVAILABLE: GUEST SERVICES STAFF USHER/TICKET TAKER USHER SUPERVISOR POSITION INFORMATION: 1. Guest Services Staff Job Summary Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.Essential Functions Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary. Operate the various coat check rooms within established guidelines and procedures at the venue. Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access). Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly. Seat guests and assist ADA patrons. Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings. Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency. Monitor venue during guest arrival and exit to comply with fire department safety regulations. Perform other duties and responsibilities as deemed appropriate by Management and Supervisors. Required Qualifications A minimum education level of: High School Diploma or its equivalency A minimum of 1-2 years of related work experience Ability to work in varying conditions Ability to lift 50 lbs. without assistance Positive attitude with superior customer service skills Ability to stand, walk, and climb stairs for long periods of time PREFERENCES Previous experience working in events and knowledge of the music industry preferred Availability to work nights, weekends, and holidays as needed according to venue schedule. 2. Usher/Ticket Taker Job Summary The Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise. Essential Functions Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s). Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information. Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements. Display a calm and attentive demeanor when rectifying issues with guests. Check and scan guest tickets upon entry to the facility/venue or section. Review guest tickets to direct them to the appropriate area. Control access points to prevent unauthorized entries. Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager. Required Qualifications A minimum education level of: High School Diploma or its equivalency A minimum of 0-1 years of related work experience Able to work efficiently in a fast-paced environment Exemplify a strong commitment and willingness to provide excellent customer service Maintain a neat, clean and professional appearance Possess strong interpersonal and communication skills Sound judgement; able to make sound decisions Available to work evenings, weekends, and holidays 3. Usher Supervisor Job Summary The Usher Supervisor will be responsible for supervising the usher staff to ensure a superior level of guest service is provided to the guests / customers at the event. Essential Functions Supervise usher staff and daily operations and attend supervisor meetings. Prepare and conduct Pep Rallies and pre/post show briefings. Respond to and problem solve guest complaints and/or concerns. Monitor and report all policies and procedures violations; conduct progressive employee counseling with advisement from Assistant House Manager and House Manager. Respond to and manage guest behavior issues based on the 1-2-3 approach. Communicate with Security base via radio with earpiece if guest behavior requires and escalated response by that department. Problem-solve guest ticketing problems in the lobby and at the seats when Ushers have an issue. Communicate via radio with earpiece to box office for assistance in resolution. Assist in relocation of guests with special needs, i.e., ADA guests, based on seat locations provided by box office. Communicate via radio with ear-piece within the department and with other departments regarding issues including but not limited to ticketing, guests with special needs/ADA, guest behavior, guest injuries/illness, broken equipment, safety hazards, VIP guests, etc. Monitor uniform inventory and supervise uniform issue (usher) positions. Prepare and conduct group interviews and training sessions Required Qualification A minimum education level of: High School Diploma or its equivalency (BA/BS Degree Preferred) A minimum of 4 years of related work experience A minimum of 4 years work experience as an usher Available to work nights, weekends and holidays Excellent interpersonal, communication, and problem solving skills Excellent customer service skills Ability to effectively supervise, motivate and lead a productive team Pay Scale: Pay Scale varies dependent on venue. Guest Services Staff: $19.00-20.00 Usher/Ticket Taker: $17.00-19.00 Usher Supervisor: $23.00 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her/their normal description. AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

Opticians are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Opticians are at the heart of our business. Their technical and customer service skills ensure patient satisfaction and repeat business. Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services Develops own clientele from providing outstanding service and obtaining referrals Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues with the Store Manager, as necessary Retrieves patient charts and electronic health records Assists patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements Educates patients on proper eyeglass and contact lens care Collect eye and face measurements to ensure proper fit Interprets prescriptions written by optometrist and ophthalmologist Creates work orders for lab technicians, specifying information on lenses needed Follows-up on all pending orders. Verifies all orders are within the time guidelines given and informs patients of status if delays occur. Notifies patient when orders arrive from lab/manufacturer Dispenses glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback Adjusts eyewear to ensure visual acuity, proper fit, and patient comfort. Using various tools, performs eyewear adjustments and repairs Proficient in using tools such as pupilometers, PD Sticks, lensometers, pliers, wrenches, frame warmers, etc. Regularly communicates with technicians and/or store managers, providing additional patient information, or asking for an order status Inspects the final product ensuring there are no flaws; Cleans and polishes lenses using cloths and solvents Cleans and organizes frame boards, displays, mirrors, work bench, office area, bathroom, and breakroom, maintaining overall cleanliness and visual appeal of the store Restocks retail boards with new merchandize Understands product issues and analyzes any problems. Thoroughly and accurately answers patients' questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc. Collaborates with technicians, front desk associates, Managers, and Optometrist. Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc Performs other duties as needed and as assigned by manager

Optical Consultants are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Optical Consultants are at the heart of our business. Their technical and customer service skills ensure patient satisfaction and repeat business. * Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services * Develops own clientele from providing outstanding service and obtaining referrals * Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available * Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues with the Store Manager, as necessary. * Retrieves patient charts and electronic health records * Assists patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements * Educates patients on proper eyeglass and contact lens care * Collect eye and face measurements to ensure proper fit * Interprets prescriptions written by optometrist and ophthalmologist * Creates work orders for lab technicians, specifying information on lenses needed * Follows-up on all pending orders. Verifies all orders are within the time guidelines given and informs patients of status if delays occur. Notifies patient when orders arrive from lab/manufacturer * Dispenses glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback * Adjusts eyewear to ensure visual acuity, proper fit, and patient comfort. Using various tools, performs eyewear adjustments and repairs * Proficient in using tools such as pupilometers, PD Sticks, lensometers, pliers, wrenches, frame warmers, etc. * Regularly communicates with technicians and/or store managers, providing additional patient information, or asking for an order status * Inspects the final product ensuring there are no flaws; Cleans and polishes lenses using cloths and solvents * Cleans and organizes frame boards, displays, mirrors, work bench, office area, bathroom, and breakroom, maintaining overall cleanliness and visual appeal of the store * Restocks retail boards with new merchandize * Understands product issues and analyzes any problems. Thoroughly and accurately answers patients' questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc. * Collaborates with technicians, front desk associates, Managers, and Optometrist. * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc. * High School Diploma * Minimum of one-year experience working as an Optician strongly preferred * Experience with HIPAA requirements preferred * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Excellent customer service skills and pleasant demeanor, experience with sales preferred * Manual dexterity and hand-eye coordination * Dependability and punctuality * Ability to lift up to 30lbs, bend, kneel, and stand up to 8hrs a day

The Licensed Practice Manager “LPM” has accountability of all aspects of the location business operations. As a “people first” organization the PM is a champion of their team through development programs of coaching, mentoring, and performance management. Through creating memorable experiences with each patient, the PM for “keeping score” and is responsible for driving top line sales, increasing margin, controlling payroll expenses, and increasing profitability to meet the company's overall business objectives. Working directly with the staff and OD partners to ensure we are providing professional eye exams and medical services needed, quality product selection, acceptance of vision insurance plans and remarkable patient service. The matching incumbent will be passionate about people, patient care and the “Acuity Way.” Applies leadership, creative thinking, and analytical skills to improve individual practice performance and is an expert in solving operational issues Builds an effective team that works collaboratively to achieve results Addresses the practice's unique strengths and challenges with objectives, strategies, and plans Establishes clear objectives for store staff, communicates expectations with clarity and sets high standards of expectations for performance Sets the standard for a remarkable patience service and experience utilizing the Acuity Way Identifies and selects top talent that matches AEG's values with ability to recruit for long term sustainability Custom fits glasses & precisely places prescription in lenses Collects eye and face measurements to ensure proper fit Interprets prescriptions written by optometrist and ophthalmologist Works closely with District Manager with the objective of achieving and exceeding financial plans for the practice Learns quickly and adapts to facing new problems; works to solve for a creative solution Relentless style to achieving results and development of others sharing best practices withing AEG platform Versatile learner: retains an open mind when adapting to change Marshal's resources to get tasks done efficiently; can orchestrate many activities to accomplish various goals through superior service Ensures the daily sales are reviewed identifies gaps and places solutions in place to close the gap Reinforces the practice selling strategy and the Acuity Way Protects the company through loss prevention Partners with Human Resources to ensure that employees are committed to the handbook guidelines

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! BOX OFFICE ATTENDANT Job Summary The Box Office Attendant is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders and collects payments. Essential Functions * Accurately and efficiently processes orders for and collect payments from guests. * Follow cash handling and inventory procedures to ensure security of assets and inventory. * Greet customers with a positive and friendly demeanor. * Assist guests by providing information, answering questions and processing requests. * Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed. * Provides upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events. * Contributes to the team dynamic by assisting coworkers, maintaining the facilities' cleanliness and helping to develop and maintain a positive work environment. Required Qualifications * A minimum education level of: High School Diploma or its equivalency * A minimum of 0-1 years of related work experience * Excellent customer service skills * Must be able to work independently and in a team setting * Good communication skills to effectively communicate with customers and co-worker * Basic Math skills * Must be responsible and professional * Effective decision-making skills * Demonstrated ability to work in a fast-paced environment PREFERENCES * Available to work flexible hours, including nights and weekends Pay Scale: $16.75 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description. AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

About the Company AEG Vision ("AEG") is the market-leading manager of full-scope optometry practices throughout the country. The optometry practices under management maintain the local brand, practice staff, store associates, and patients, while AEG invests in medical equipment, technology, infrastructure, and the team in order to elevate the patient experience. AEG's core purpose is to "improve the health of our community by helping our neighbors see better and look their best, one patient at a time." We are assembling a team of experienced industry professionals to help build AEG into the best place to work and ensure that each patient of the practices under management has an outstanding patient experience. Optometric Technician About the role Optometric Technicians work in conjunction with the doctors to perform activities involving patient care, pre-testing, post-exam duties, specialty testing, and maintain the doctor's appointment schedule in a manner that delivers a professional, pleasant patient experience. * Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, Optomap, etc. * Performs verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment * Enters patient information in Electronic Health Records (EEHR) * Assists ODs to care for patients in a timely, effective manner, as close to appointed schedule as possible * Instructs patients on medical care as prescribed by the doctor's treatment plan and schedules follow up appointments as needed * Discusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information forms * May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete appropriate paperwork * Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA) * Responds to patient's telephone inquiries regarding medication, treatment, problems referring to the OD as necessary * Completes proper coding of procedures for payment collection * May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.) * Corresponds with Doctor offices (internal and external) regarding patient and insurance referrals * Supports the OD with patient education as instructed by the Optometrist * Documents medical findings and communication between doctor and patient in Electronic Medical Records and assists with clerical duties related to medical documentation (participating practices only) * Participates in Practice meetings / projects as requested * Ensures that maximum OD utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager's outreach, etc. * Calls all no-shows or cancelled patients to reschedule appointments * Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory * Performs end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc. * Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the Practice and / or across the organization * Performs other duties within the Practice as requested and as time allows * High School or GED qualification * Entry level PC skills to include MC Office, Windows, and Word Processing * Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual * Excellent verbal and written communication skills to effectively and professionally collaborate with co-workers and patients Preferred Qualifications: * Experience evaluating patients for eye exams and dispensing eye exam medications * Familiarity with medical terms associated with eye treatment * Experience maintaining patients' records / files per HIPAA regulations * Industry certification (CPO, CPOA, CPOT) preferred but not required Benefits * Medical/Dental/Vision/Life/STD/LTD * Employee Vision Discount Program * 401(k) with Match * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Optometric Technicians work in conjunction with the doctors to perform activities involving patient care, pre-testing, post-exam duties, specialty testing, and maintain the doctor's appointment schedule in a manner that delivers a professional, pleasant patient experience. * Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, Optomap, etc. * Performs verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment * Enters patient information in Electronic Health Records (EEHR) * Assists ODs to care for patients in a timely, effective manner, as close to appointed schedule as possible * Instructs patients on medical care as prescribed by the doctor's treatment plan and schedules follow up appointments as needed * Discusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information forms * May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete appropriate paperwork * Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA) * Responds to patient's telephone inquiries regarding medication, treatment, problems referring to the OD as necessary * Completes proper coding of procedures for payment collection * May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.) * Corresponds with Doctor offices (internal and external) regarding patient and insurance referrals * Supports the OD with patient education as instructed by the Optometrist * Documents medical findings and communication between doctor and patient in Electronic Medical Records and assists with clerical duties related to medical documentation (participating practices only) * Participates in Practice meetings / projects as requested * Ensures that maximum OD utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager's outreach, etc. * Calls all no-shows or cancelled patients to reschedule appointments * Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory * Performs end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc. * Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the Practice and / or across the organization * Performs other duties within the Practice as requested and as time allows * High School or GED qualification * Entry level PC skills to include MC Office, Windows, and Word Processing * Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual * Excellent verbal and written communication skills to effectively and professionally collaborate with co-workers and patients Preferred Qualifications: * Experience evaluating patients for eye exams and dispensing eye exam medications * Familiarity with medical terms associated with eye treatment * Experience maintaining patients' records / files per HIPAA regulations * Industry certification (CPO, CPOA, CPOT) preferred but not required Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Optometric Technicians work in conjunction with the doctors to perform activities involving patient care, pre-testing, post-exam duties, specialty testing, and maintain the doctor's appointment schedule in a manner that delivers a professional, pleasant patient experience. Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, Optomap, etc. Performs verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment Enters patient information in Electronic Health Records (EEHR) Assists ODs to care for patients in a timely, effective manner, as close to appointed schedule as possible Instructs patients on medical care as prescribed by the doctor's treatment plan and schedules follow up appointments as needed Discusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information forms May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete appropriate paperwork Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA) Responds to patient's telephone inquiries regarding medication, treatment, problems referring to the OD as necessary Completes proper coding of procedures for payment collection May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.) Corresponds with Doctor offices (internal and external) regarding patient and insurance referrals Supports the OD with patient education as instructed by the Optometrist Documents medical findings and communication between doctor and patient in Electronic Medical Records and assists with clerical duties related to medical documentation (participating practices only) Participates in Practice meetings / projects as requested Ensures that maximum OD utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager's outreach, etc. Calls all no-shows or cancelled patients to reschedule appointments Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory Performs end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc. Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the Practice and / or across the organization Performs other duties within the Practice as requested and as time allows