Aegis Communications Group Overview

Aegis Communications Group, Inc. provides outsourced customer relationship management (CRM) solutions and back office transaction support internationally. The company s CRM service offerings include Web-enabled and telephone-based customer service, help desk, and customer acquisition and retention; multilingual communications programs; client service center facilities management; order provisioning, which is the transferring of data into clients' billing systems and customer records; up-selling and cross-selling of products and services; and database management. Its Web-enabled customer care services include online customer-initiated call back, automated email response, live Web text chat, pushed content Web sessions, Web self-service, fax/email on demand, and online management reporting. Aegis Communications Group, Inc. was formerly known as ATC Communications Group, Inc. and changed its name to Aegis Communications Group, Inc. in July 1998. The company was founded in 1985 and is based in Irving, Texas. As of September 28, 2005, Aegis Communications Group, Inc. operates as a subsidiary of Aegis Limited.
Founded in 1985, Aegis Communications Group is an established company that loves to hire graduates from Indian River State College, with 14.3% of its employees having attended Indian River State College. Want to compare Aegis Communications Group to some other great places to work in the United States? We suggest taking a look at Zippia's list of Best Companies to Work For in the United States. The average employee at Aegis Communications Group makes $29,939 per year. In comparison, some of its highest paying competitors, like Synergy Solutions, Data Control Group, and Focus Services, pay $43,161, $35,433, and $35,239, respectively.
Based in the United States, Aegis Communications Group is a key player in the technology industry with 3,700 employees.


IT Services





Founded in





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Aegis Communications Group Salaries

How much does Aegis Communications Group pay?
The national average salary for an Aegis Communications Group employee in the United States is $29,939 per year. Employees in the top 10 percent can make over $53,000 per year, while employees at the bottom 10 percent earn less than $16,000 per year.
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Average Employee Earnings

Aegis Communications Group Salaries By Job Title

While Aegis Communications Group employees earn an average yearly salary of $29,939, different roles can command different wages. Some of the positions that earn high wages at Aegis Communications Group include Account Manager, Supervisor, Enrollment Specialist, and Human Resources Assistant. A typical Account Manager salary at Aegis Communications Group is $54,585. To get a better sense of the salaries at Aegis Communications Group, other roles such as Cashier and Customer Service Agent can be considered as well. For comparison, the title Cashier at Aegis Communications Group earns $23,447 per year.
Account Manager
Account Manager
Enrollment Specialist
Enrollment Specialist
Human Resources Assistant
Human Resources Assistant
Administrative Assistant
Administrative Assistant
Sales Associate
Sales Associate
Verification Specialist
Verification Specialist
Data Entry Clerk
Data Entry Clerk

Aegis Communications Group Careers

On average, employees at Aegis Communications Group stay with the company for 1.7 years. Employees most commonly join Aegis Communications Group after leaving Walmart. When they leave Aegis Communications Group, they most frequently get their next job at Walmart.

Average Length of Employment

Aegis Communications Group

1.7 years
Connextions1.3 years
Top Employers Before Aegis Communications Group
Walmart21.9 %
US Army9.5 %
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Top Employers After Aegis Communications Group
Walmart16.0 %
AT&T6.4 %
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Aegis Communications Group Financial Performance

Performance Score
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Aegis Communications Group Competitors

Competitors of Aegis Communications Group include Synergy Solutions, Data Control Group, and Focus Services. The average salaries at Synergy Solutions rank the highest, with their employees earning an average salary of $43,161 per year. The employees at Data Control Group earn an average yearly salary of $35,433 per year, and the salaries at Focus Services average $35,239 per year.

Frequently Asked Questions about Aegis Communications Group

When was Aegis Communications Group founded?

Aegis Communications Group was founded in 1985.

How many Employees does Aegis Communications Group have?

Aegis Communications Group has 3,700 employees.

What industry is Aegis Communications Group in?

Aegis Communications Group is in the it services industry.

Who are Aegis Communications Group's competitors?

Aegis Communications Group competitors include Connextions, C3/CustomerContactChannels, Teletech Holdings, Dialog Direct, Vangent, Sykes Enterprises, Teleperformance, Data Control Group, Convergys, Focus Services, American Customer Care, Synergy Solutions, KGB, Afni, Alta Resources, Sutherland Global Services, Affinitas, ACCENT Marketing Services, PFSweb, Consumer Cellular.

What is Aegis Communications Group's website?

You can find the Aegis Communications Group website at

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You can find out what it is like to work at Aegis Communications Group, also known as AEGIS COMMUNICATIONS GROUP LLC, Aegis Communications Group Inc and Aegis Communications Group LLC.

Zippia gives an in-depth look into the details of Aegis Communications Group, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Aegis Communications Group. The employee data is based on information from people who have self-reported their past or current employments at Aegis Communications Group. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Aegis Communications Group and its employees or that of Zippia.