Bilingual Leasing Agent (Spanish-English at Seasons Park)
Leasing agent job at Aeon
Job Description
Organization Background
Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For nearly 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of more than 5,000 apartment homes, Aeon provides stability for thousands of residents each year.
We focus on bold, forward-thinking solutions that address the need for affordable housing. Through innovation, collaboration, and an unyielding commitment to community, we help create opportunities for residents to build stronger, more sustainable futures. Join a mission-driven team that is shaping the future of affordable housing and making a lasting impact. Learn more at *************
Position Summary
Aeon is seeking a Bilingual Leasing Agent (Spanish-English) to provide sales, marketing and customer service support to one of Aeon's Property Management teams in Richfield, Seasons Park Apartments. Seasons Park is a 422-unit multi-family apartment community. This is a sales-oriented position, and the ideal candidate will be highly goal-oriented and love working directly with current and prospective Aeon residents in a team-oriented, people-centered environment. The Bilingual Leasing Agent reports to the Assistant Site Manager.
Key responsibilities include, but are not limited to:
Maintain current knowledge of apartment availability, rates and features.
Greet prospective residents and discuss their housing needs and interests.
Review information packet, floor plans, deposits, etc. and present information regarding community offerings.
Follow established policies and procedures in the qualification, screening and acceptance of applicants for residency.
Conduct property and apartment tours to include the showing of amenities, models and available apartments.
Maintain prospect and leasing data on guest card and in property management software.
Follow up within 48 hours of showing with prospective resident if lease was not signed and send appropriate thank you card.
Follow the community lease renewal program. Maximize resident renewals.
Prepare lease-related paperwork in an accurate and timely manner. Explain all lease documents to new and existing residents. Ensure all documents are correctly completed prior to resident move-in.
Prepare property information packet.
Prepare move-in packet.
Assist with managing day-to-day operations of the community.
Work closely with Senior Property Manager and Assistant Property Manager to ensure apartments are ready for move-in and maintained in a satisfactory manner.
Complete staff trainings as required.
Maintain and safeguard confidential information.
Remain flexible, receptive and adaptive to change.
Understand and apply basic principles of good housekeeping and safety.
Perform other related duties as requested by supervisor.
Skills & Qualifications
Bilingual in Spanish & English with cultural awareness and sensitivity required.
At least one year of leasing experience or closely related face-to-face sales experience is strongly preferred.
Proven ability to source and attract clients/customers with a demonstrated ability to "close" a sale.
Proven ability to work well with people and create a comfortable environment.
Ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
Working knowledge of basic accounting practices.
Proven ability to work in a team atmosphere.
Proven ability to organize and prioritize work projects.
Must be a resourceful, problem solving, relationship-building, seeker of excellence.
Must have valid driver's license, vehicle, and vehicle insurance.
Physical Requirements:
Ability to lift up to 10lbs.
Ability to reach above and below the shoulder height.
Ability to sit and stand for extended periods.
Ability to conduct property tours and inspections: Includes walking through hallways, stairwells, leasing offices, common areas, and vacant or occupied apartment homes. This may involve navigating multiple floors and uneven surfaces.
Ability to file documents and enter data for extended periods.
Ability to work in varying external weather conditions.
Compensation, Hours & Location
This position pays $19 per hour plus commissions and offers an impressive benefit package that includes medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, generous paid time off and an employee assistance program.
This is a full-time position, scheduled for 40 hours per week. The standard work schedule is Monday through Friday during daytime hours, typically 9 AM to 6 PM, with rotating Saturdays as needed.
This is an in-person position and will office mostly out of their currently assigned properties. Occasional work at Aeon's Central Office, training facilities and other properties will occur from time to time.
If you are interested in applying for this position, please visit: ********************************************
Position is open until filled.
Aeon values a diverse work environment. Individuals with disabilities, persons from BIPOC communities, the LGBTQ+ community, and people from underrepresented communities are strongly encouraged to apply.
Aeon is an Equal Opportunity / Affirmative Action Employer
Employees and residents are encouraged to apply.
Job Posted by ApplicantPro
Brain Trust Agent - Minneapolis, MN (Office)
Minneapolis, MN jobs
Brain Trust | Agent Profile Reports To: Brain Trust | Leader FLSA Status: Full-Time Non Exempt Brain Trust Agents operate as an ELITE team at the hub of sales, customer and retail support for ERIK'S and our affiliates. Associates service customers & staff at retail stores, shoperiks.com and shredshop.com, staff via chat, email, phone at our new Brain Trust Headquarters in Minneapolis, Minnesota.
Support includes but is not exclusive to:
Retail Sales
Web Sales
Group Sales
Retail Customer Support
Web Customer Support
Retail Staff Support
Demo Center Support
Will Call Support
Data and Order Entry
Agents are expected to be a driving sales and knowledge force in every area of our business while consistently curating and fostering experiences that not only meet but normally exceed expectations of both customers and, our staff.
Position Requirements
Experience
* Retail bicycle, ski, snowboard sales and service or, highly related experience.
Proven Skills
* Top notch closing ability
* Exceptional product knowledge
* Exceptional customer service skill
* High-level, attention to detail
* Self-motivated to continually seek out new, relevant knowledge and skills.
* Excellent verbal and written communication skills.
* Strong typing, spelling and grammar
* Strong organizational and multitasking skills.
* Strong data entry skills.
* Work well under pressure and the able to respond to continuously changing needs.
Working Conditions
* Work is performed in an office environment.
* Physical requirements include sitting for long periods of time, typing, use of general office equipment and occasional lifting up to 50 pounds while utilizing safe practices.
Compensation and Benefits
Base wage + Commission
Health
401K
Employee Purchase
Top Brain Trust Agents are expected to earn over $50,000 annually
This position profile is a representation of what is required for an employee to succeed. As company needs change, position expectations may change. It is expected that all employees complete any reasonable request that may not be listed in their job description. Employees who feel a request is unreasonable should contact Human Resources.
Leasing Specialist
Minneapolis, MN jobs
Relationship-driven, results-focused, and obsessed with creating great resident experiences
SAIL is a high-performance property management company built on two big commitments:
Delivering a Legendary Experience to residents, owners, and our team
Driving strong, measurable results at every property we touch
We blend disciplined operations with creative, strategic marketing. We are clear about what success looks like, we track it, and we support our people in achieving it.
Our Core Values guide how we show up every day:
Giving Our Personal Best
Intellectual Curiosity
Valuing Relationships
Enthusiasm
If those feel like non-negotiables for you, keep reading.
The Role
The Leasing Specialist is a key driver of occupancy, revenue, and resident experience across the SAIL portfolio. This role may support leasing at a single community, a group of properties, or rotate based on occupancy needs and business priorities.
You are energized by a fast pace, changing priorities, and a mix of in-person, phone, online, and video leasing. You love connecting with people and you are equally comfortable with follow-up, systems, and tracking your numbers. You understand that every lead, every tour, and every interaction matters.
This role reports into SAIL's Leasing Manager and will partner closely with Property Managers, Resident Coordinators, and the Marketing team.
What You'll Do
Drive occupancy and revenue
Convert qualified leads to leases, maintaining strong closing ratios across assigned properties
Support leasing at multiple communities as needed, shifting focus based on occupancy, exposure, and traffic
Follow a consistent sales process from first contact through move-in
Actively manage your pipeline and calendar to maximize tours and applications
Deliver a Legendary Experience
Create an experience for prospects and residents that is anticipatory, memorable, authentic, and consistent
Personalize each interaction, listening for what matters most to the prospect and tailoring your approach
Maintain professional, warm, and clear communication in person, on the phone, via email, text, and video
Own your follow-up and systems
Manage leads quickly and consistently through our CRM and property management software
Practice strong “speed to lead” response times and structured follow-up touchpoints
Keep online listings, availability, pricing, and promotional details accurate and up to date
Use scripts, tools, and resources provided by SAIL while still sounding like a real human
Collaborate and continuously improve
Partner with the site teams and corporate leasing leadership to understand priorities, roadblocks, and opportunities
Participate in Level 10 and leasing-focused meetings as needed, bringing real issues forward so we can identify, discuss, and solve
Share what is working in the field and offer ideas to improve tours, marketing, and the overall leasing experience
What Success Looks Like
In your first 6-12 months, success looks like:
Consistently strong conversion from inquiry to tour, and tour to lease, across assigned properties
Reliable and timely follow-up documented in our systems
Positive feedback from prospects, residents, and site teams about your professionalism and care
Willingness to flex between communities, support where the need is highest, and maintain a positive, solutions-focused attitude
Clear alignment with SAIL's Core Values and Service Standards
Why You'll Love Working With SAIL
A team that values both relationships and results
Clear expectations, real accountability, and support to grow
Exposure to a variety of communities, product types, and markets
A leadership team that is actively building a best-in-class, centralized leasing model and wants your input
If you are excited by the idea of growing with a company that is serious about performance, service, and people, we'd love to meet you.
Apply with your resume and a brief note sharing why leasing and resident experience matter to you.
Compensation: $46,000 - $50,000 annual salary + Monthly Leasing Commissions & Quarterly Rock Bonuses
Requirements What You Bring
Experience in property management, hospitality, sales, or a highly customer-facing role is a bonus but not necessary
Proven ability to hit goals, work a sales process, and manage your time and priorities
Comfort with technology, including CRM tools, property management software, virtual tours, and digital communication
Strong written and verbal communication skills
A calm, steady approach under pressure and the ability to handle a steady volume of inquiries and tours
A mindset of “this is my business” regarding your properties, your pipeline, and your results
This role requires periodic weekend or evening shifts as needed.
Leasing Specialist
Minneapolis, MN jobs
Job DescriptionDescription:
Leasing Specialist
Relationship-driven, results-focused, and obsessed with creating great resident experiences
SAIL is a high-performance property management company built on two big commitments:
Delivering a Legendary Experience to residents, owners, and our team
Driving strong, measurable results at every property we touch
We blend disciplined operations with creative, strategic marketing. We are clear about what success looks like, we track it, and we support our people in achieving it.
Our Core Values guide how we show up every day:
Giving Our Personal Best
Intellectual Curiosity
Valuing Relationships
Enthusiasm
If those feel like non-negotiables for you, keep reading.
The Role
The Leasing Specialist is a key driver of occupancy, revenue, and resident experience across the SAIL portfolio. This role may support leasing at a single community, a group of properties, or rotate based on occupancy needs and business priorities.
You are energized by a fast pace, changing priorities, and a mix of in-person, phone, online, and video leasing. You love connecting with people and you are equally comfortable with follow-up, systems, and tracking your numbers. You understand that every lead, every tour, and every interaction matters.
This role reports into SAIL's Leasing Manager and will partner closely with Property Managers, Resident Coordinators, and the Marketing team.
What You'll Do
Drive occupancy and revenue
Convert qualified leads to leases, maintaining strong closing ratios across assigned properties
Support leasing at multiple communities as needed, shifting focus based on occupancy, exposure, and traffic
Follow a consistent sales process from first contact through move-in
Actively manage your pipeline and calendar to maximize tours and applications
Deliver a Legendary Experience
Create an experience for prospects and residents that is anticipatory, memorable, authentic, and consistent
Personalize each interaction, listening for what matters most to the prospect and tailoring your approach
Maintain professional, warm, and clear communication in person, on the phone, via email, text, and video
Own your follow-up and systems
Manage leads quickly and consistently through our CRM and property management software
Practice strong “speed to lead” response times and structured follow-up touchpoints
Keep online listings, availability, pricing, and promotional details accurate and up to date
Use scripts, tools, and resources provided by SAIL while still sounding like a real human
Collaborate and continuously improve
Partner with the site teams and corporate leasing leadership to understand priorities, roadblocks, and opportunities
Participate in Level 10 and leasing-focused meetings as needed, bringing real issues forward so we can identify, discuss, and solve
Share what is working in the field and offer ideas to improve tours, marketing, and the overall leasing experience
What Success Looks Like
In your first 6-12 months, success looks like:
Consistently strong conversion from inquiry to tour, and tour to lease, across assigned properties
Reliable and timely follow-up documented in our systems
Positive feedback from prospects, residents, and site teams about your professionalism and care
Willingness to flex between communities, support where the need is highest, and maintain a positive, solutions-focused attitude
Clear alignment with SAIL's Core Values and Service Standards
Why You'll Love Working With SAIL
A team that values both relationships and results
Clear expectations, real accountability, and support to grow
Exposure to a variety of communities, product types, and markets
A leadership team that is actively building a best-in-class, centralized leasing model and wants your input
If you are excited by the idea of growing with a company that is serious about performance, service, and people, we'd love to meet you.
Apply with your resume and a brief note sharing why leasing and resident experience matter to you.
Compensation: $46,000 - $50,000 annual salary + Monthly Leasing Commissions & Quarterly Rock Bonuses
Requirements:What You Bring
Experience in property management, hospitality, sales, or a highly customer-facing role is a bonus but not necessary
Proven ability to hit goals, work a sales process, and manage your time and priorities
Comfort with technology, including CRM tools, property management software, virtual tours, and digital communication
Strong written and verbal communication skills
A calm, steady approach under pressure and the ability to handle a steady volume of inquiries and tours
A mindset of “this is my business” regarding your properties, your pipeline, and your results
This role requires periodic weekend or evening shifts as needed.
Bilingual Leasing Agent (Spanish-English at Seasons Park)
Leasing agent job at Aeon
Organization Background Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For nearly 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of more than 5,000 apartment homes, Aeon provides stability for thousands of residents each year.
We focus on bold, forward-thinking solutions that address the need for affordable housing. Through innovation, collaboration, and an unyielding commitment to community, we help create opportunities for residents to build stronger, more sustainable futures. Join a mission-driven team that is shaping the future of affordable housing and making a lasting impact. Learn more at *************
Position Summary
Aeon is seeking a Bilingual Leasing Agent (Spanish-English) to provide sales, marketing and customer service support to one of Aeon's Property Management teams in Richfield, Seasons Park Apartments. Seasons Park is a 422-unit multi-family apartment community. This is a sales-oriented position, and the ideal candidate will be highly goal-oriented and love working directly with current and prospective Aeon residents in a team-oriented, people-centered environment. The Bilingual Leasing Agent reports to the Assistant Site Manager.
Key responsibilities include, but are not limited to:
* Maintain current knowledge of apartment availability, rates and features.
* Greet prospective residents and discuss their housing needs and interests.
* Review information packet, floor plans, deposits, etc. and present information regarding community offerings.
* Follow established policies and procedures in the qualification, screening and acceptance of applicants for residency.
* Conduct property and apartment tours to include the showing of amenities, models and available apartments.
* Maintain prospect and leasing data on guest card and in property management software.
* Follow up within 48 hours of showing with prospective resident if lease was not signed and send appropriate thank you card.
* Follow the community lease renewal program. Maximize resident renewals.
* Prepare lease-related paperwork in an accurate and timely manner. Explain all lease documents to new and existing residents. Ensure all documents are correctly completed prior to resident move-in.
* Prepare property information packet.
* Prepare move-in packet.
* Assist with managing day-to-day operations of the community.
* Work closely with Senior Property Manager and Assistant Property Manager to ensure apartments are ready for move-in and maintained in a satisfactory manner.
* Complete staff trainings as required.
* Maintain and safeguard confidential information.
* Remain flexible, receptive and adaptive to change.
* Understand and apply basic principles of good housekeeping and safety.
* Perform other related duties as requested by supervisor.
Skills & Qualifications
* Bilingual in Spanish & English with cultural awareness and sensitivity required.
* At least one year of leasing experience or closely related face-to-face sales experience is strongly preferred.
* Proven ability to source and attract clients/customers with a demonstrated ability to "close" a sale.
* Proven ability to work well with people and create a comfortable environment.
* Ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
* Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
* Working knowledge of basic accounting practices.
* Proven ability to work in a team atmosphere.
* Proven ability to organize and prioritize work projects.
* Must be a resourceful, problem solving, relationship-building, seeker of excellence.
* Must have valid driver's license, vehicle, and vehicle insurance.
* Physical Requirements:
* Ability to lift up to 10lbs.
* Ability to reach above and below the shoulder height.
* Ability to sit and stand for extended periods.
* Ability to conduct property tours and inspections: Includes walking through hallways, stairwells, leasing offices, common areas, and vacant or occupied apartment homes. This may involve navigating multiple floors and uneven surfaces.
* Ability to file documents and enter data for extended periods.
* Ability to work in varying external weather conditions.
Compensation, Hours & Location
This position pays $19 per hour plus commissions and offers an impressive benefit package that includes medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, generous paid time off and an employee assistance program.
This is a full-time position, scheduled for 40 hours per week. The standard work schedule is Monday through Friday during daytime hours, typically 9 AM to 6 PM, with rotating Saturdays as needed.
This is an in-person position and will office mostly out of their currently assigned properties. Occasional work at Aeon's Central Office, training facilities and other properties will occur from time to time.
If you are interested in applying for this position, please visit: ********************************************
Position is open until filled.
Aeon values a diverse work environment. Individuals with disabilities, persons from BIPOC communities, the LGBTQ+ community, and people from underrepresented communities are strongly encouraged to apply.
Aeon is an Equal Opportunity / Affirmative Action Employer
Employees and residents are encouraged to apply.