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Aetna overview

Industry
Managed Health Care
Revenue
Headquarters
Employees
47,950
Founded in
Website
Organization type
Public
Social media

Aetna is a healthcare company focusing on innovative benefits, products, and services. Established in 1853 and based in Hartford, Connecticut, the company provides individuals, employers, healthcare professionals, producers, and others with valuable information and resources to make informed decisions regarding their healthcare. Aetna offers a wide range of traditional and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life, long-term care and disability plans, and medical management capabilities. They cater to customer segments including employer groups, individuals, college students, and part-time and hourly workers to serve an estimated 46.7 million people.

Under the leadership of CEO Mark Bertolini Aetna employs a diverse workforce of 47,950 employees and generates annual revenue of $60.6 billion. Aetna is known for its high employee retention rate with staff members typically staying for 5.7 years. Employees at Aetna earn an average yearly salary of $61,847, showcasing the company's commitment to its workforce.

Aetna's mission statement

Dedicated to helping people achieve health and financial security by providing easy access to safe, cost-effective, high-quality health care and protecting their finances against health-related risks.

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3.2/5

Aetna employee reviews

Based on 37 ratings

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Aetna employee reviews

Aetna employee reviews
3.2/5

Based on 37 ratings

Work at Aetna? Share your experience.
Employee reviews
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1.0
A zippia user wrote a review on Feb 2025
Aetna benefits

I'm so traumatized

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2.0
A zippia user wrote a review on Jan 2025
Pros of working at Aetna

Good pay. Generous bonus plans

Cons of working at Aetna

Constant layoffs. Seemed like a new round every time there was any bad news at all which makes for an anxious environment

Aetna benefits

Salary and bonuses

What do you like best about Aetna's CEO and the leadership team?

It just changed again - not enough insight

How would you improve Aetna's culture?

Try sticking by your employees in tough times. Seems like we were always letting people go and hiring an letting go

How did you prepare for the Aetna interview?

Financial reports and web site

How does your compensation at Aetna compare to the industry average?

Pretty good. My pay increases by coming to Aetna

What's the diversity at Aetna like?

Not an issue. Teams were diverse

What brings you the most joy at Aetna?

It’s insurance so…

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4.0
A zippia user wrote a review on Apr 2024
Pros of working at Aetna

Working from home

Cons of working at Aetna

Micromanagement, too much pressure to make a 90 or above on each and every call, and if you don’t meet that metric, you don’t get a raise.

Aetna benefits

Reasonable insurance

What do you like best about Aetna's CEO and the leadership team?

I’ve never talked to the CEO, but I like my leadership team.

How would you improve Aetna's culture?

Do fun things to boost morale. Have group Meetings give out gift cards, really anything to help us create a bond

How did you prepare for the Aetna interview?

I did online research about the position and what it entailed, came up with questions to ask them As well.

How does your compensation at Aetna compare to the industry average?

I would say my compensation is below average. The ad said anywhere from 18.50 - 33/hour. I’ll be at 18.75 at least another year.

What's the diversity at Aetna like?

Fairly represented.

What brings you the most joy at Aetna?

Having a member tell me I helped them today

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1.0
A zippia user wrote a review on Mar 2024
Pros of working at Aetna

learning how to steal from medicare and the federal government via over-billing.

Cons of working at Aetna

being forced to lie about billing

Aetna benefits

none

Is this useful?1 people found this review helpful
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1.0
A zippia user wrote a review on Jan 2024
Pros of working at Aetna

Aetna is awful

Cons of working at Aetna

They are for profit. Not patient oriented

Aetna benefits

Nothing, this company is horrible

What do you like best about Aetna's CEO and the leadership team?

You can never contact them or find them

How would you improve Aetna's culture?

Start with caring for patients

How did you prepare for the Aetna interview?

Not applicable

How does your compensation at Aetna compare to the industry average?

Not applicable

What's the diversity at Aetna like?

Not applicable, nothing about this company is good

What brings you the most joy at Aetna?

Nothing about this company is good

Is this useful?1 people found this review helpful
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5.0
A zippia user wrote a review on Aug 2023
Pros of working at Aetna

It's a great company, supporting management.

Cons of working at Aetna

Compensation is not good as work responsibility.

Aetna benefits

Love to work with SQL and numbers

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1.0
A zippia user wrote a review on Jul 2023
Pros of working at Aetna

Absolutely nothing

Cons of working at Aetna

Abusive and toxic boss, unrealistic productivity expectations, quantity but not quality is prized, immediate boss/lead medical director has made it clear to myself and the other medical directors on the team to only read the nurses’ summaries instead of reading the actual medical records

Aetna benefits

Nothing

Is this useful?2 people found this review helpful
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4.0
A zippia user wrote a review on Nov 2021
Pros of working at Aetna

The hours and benefits were decent.

Cons of working at Aetna

Not very much down time and breaks are short.

Aetna benefits

Not working on weekends and having a Discount card at CVS

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at Aetna

The company was always looking for ways to improve the lives of our members

Cons of working at Aetna

Outsourcing of jobs happens a lot

Aetna benefits

big corporation

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4.0
A zippia user wrote a review on Apr 2021
Pros of working at Aetna

Solid company with sound business principles

Cons of working at Aetna

low pay

Aetna benefits

employee discounts at various retail stores

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3.0
A zippia user wrote a review on Apr 2021
Pros of working at Aetna

Training to perform related functions.

Cons of working at Aetna

Lack of ability to advance.

Aetna benefits

Seniority/Remote Worker

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3.0
A zippia user wrote a review on Apr 2021
Pros of working at Aetna

Environment/spaces are nice

Cons of working at Aetna

Expensive benefits, minimal support from management when operational issues are existent, disorganized/antiquated systems

Aetna benefits

Vision - that is a great benefit

Is this useful?1 people found this review helpful
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4.0
A zippia user wrote a review on Mar 2021
Pros of working at Aetna

Sold company to work for.

Cons of working at Aetna

Lack of training was unfortuate.

Aetna benefits

They treat employees well.

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3.0
A zippia user wrote a review on Mar 2021
Pros of working at Aetna

flexibility

Cons of working at Aetna

not desired job. I wish I was more hands on in the field.

Aetna benefits

Health care/retirement/ stocks

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5.0
A zippia user wrote a review on Sep 2020
Pros of working at Aetna

Infant company at the time with great growth potential.

Cons of working at Aetna

Stalled growth potential.

Aetna benefits

Working from home.

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5.0
A zippia user wrote a review on Sep 2020
Pros of working at Aetna

Transparency

Cons of working at Aetna

Internal promotions

Aetna benefits

Monetary bonuses upon meeting production goals

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4.0
A zippia user wrote a review on Aug 2020
Pros of working at Aetna

There are lots of challenges, and I love to research and resolve challenges.

Cons of working at Aetna

The leadership is lacking good sense

Aetna benefits

Work from home

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5.0
A zippia user wrote a review on Jul 2020
Pros of working at Aetna

flexibility and salary

Cons of working at Aetna

working over 40 hours a week.

Aetna benefits

bonus program, large selection of benefit options.

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4.0
A zippia user wrote a review on May 2020
Pros of working at Aetna

Treat employees well.

Cons of working at Aetna

Nothing stands out

Aetna benefits

health rewards when they were offered and on site fitness center

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5.0
A zippia user wrote a review on Jul 2019
Pros of working at Aetna

Work life balance, opportunity to thrive.

Cons of working at Aetna

Not many cons really. If I have to nit pick, the salaries could be better.

Aetna benefits

Being able to tele work. This is an amazing benefit to have.

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5.0
A zippia user wrote a review on May 2019
Pros of working at Aetna

The staff is supportive and encouraging. Along with the wages and benefits.

Aetna benefits

The health compensation for products such as excercise equipment, massages, and gym memberships.

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4.0
A zippia user wrote a review on Mar 2019
Pros of working at Aetna

I could work with a team Or independent. I had opportunities to train and coach and do incentives for fellow teammates. I felt valued as a person and had a lot of flexibility to get my job done

Cons of working at Aetna

N/a

Aetna benefits

Wellness points/ money

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The team at Aetna

  • The founders of Aetna is Eliphalet Bulkeley.
  • The key people at Aetna are Mark Bertolini and Eliphalet Bulkeley.
Key people
Mark Bertolini
Eliphalet Bulkeley
The inside scoop
At Aetna, they are innovating to make health care simpler, easier and more convenient. Their employees are focused on helping their members achieve their health ambitions. And they also help their employees achieve more in their life and their work. everybody wins at Aetna.

Aetna rankings

Aetna is ranked #46 on the Best Health Care companies to work for in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Aetna salaries

Average Aetna salary
$61,847
yearly
$29.73 hourly
Updated March 14, 2024

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Aetna diversity

9.8
Diversity score
We calculated Aetna’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Aetna’s workforce.
Aetna diversity summary. Zippia estimates Aetna's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Aetna's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Aetna's workforce.
  • Aetna has 47,950 employees.
  • 65% of Aetna employees are women, while 35% are men.
  • The most common ethnicity at Aetna is White (62%).
  • 14% of Aetna employees are Hispanic or Latino.
  • 11% of Aetna employees are Black or African American.
  • The average employee at Aetna makes $61,847 per year.
  • Aetna employees are most likely to be members of the democratic party.
  • Employees at Aetna stay with the company for 5.7 years on average.

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Aetna office locations

Aetna is headquartered in Hartford, CT

Aetna financial performance

9.9
Performance score

Highest paying Aetna competitors

Compare Aetna salaries to competitors, including Morgan Stanley, U.S. Securities and Exchange Commission, and Citi. Employees at Morgan Stanley earn the highest average yearly salary of $103,933. The salaries at U.S. Securities and Exchange Commission average $81,261 per year, and the salaries at Citi come in at $75,483 per year.
RankCompanyAverage salaryJobs
1$103,9330
2$81,2610
3$75,4830
4$71,6890
5$66,6910
6$62,0060
7$60,8900
8$59,0540
9$55,7630
10$53,1300

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Aetna FAQs

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Zippia gives an in-depth look into the details of Aetna, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Aetna. The employee data is based on information from people who have self-reported their past or current employments at Aetna. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Aetna. The data presented on this page does not represent the view of Aetna and its employees or that of Zippia.

Aetna may also be known as or be related to AETNA INC PA, Aetna, Aetna Corp., Aetna Foundation, Inc., Aetna Inc, Aetna Inc., aetna us healthcare and aetna healthcare.