Post job

Employee reviews

3.24/5

Out of 37 Aetna reviews, 57% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 37 ratings

Overall rating
3.2
Work environment
2.6
Management
2.4
Career opportunities
2.5
Diversity and inclusion
3.0
Salary and benefits
2.5
Work at Aetna?
Share your experience

Aetna reviews

Employee reviews
profile
4.0
A zippia user wrote a review on Apr 2024
Pros of working at Aetna

Working from home

Cons of working at Aetna

Micromanagement, too much pressure to make a 90 or above on each and every call, and if you don’t meet that metric, you don’t get a raise.

Aetna benefits

Reasonable insurance

What do you like best about Aetna's CEO and the leadership team?

I’ve never talked to the CEO, but I like my leadership team.

How would you improve Aetna's culture?

Do fun things to boost morale. Have group Meetings give out gift cards, really anything to help us create a bond

How did you prepare for the Aetna interview?

I did online research about the position and what it entailed, came up with questions to ask them As well.

How does your compensation at Aetna compare to the industry average?

I would say my compensation is below average. The ad said anywhere from 18.50 - 33/hour. I’ll be at 18.75 at least another year.

What's the diversity at Aetna like?

Fairly represented.

What brings you the most joy at Aetna?

Having a member tell me I helped them today

Is this useful?
profile
2.0
A zippia user wrote a review on Jan 2025
Pros of working at Aetna

Good pay. Generous bonus plans

Cons of working at Aetna

Constant layoffs. Seemed like a new round every time there was any bad news at all which makes for an anxious environment

Aetna benefits

Salary and bonuses

What do you like best about Aetna's CEO and the leadership team?

It just changed again - not enough insight

How would you improve Aetna's culture?

Try sticking by your employees in tough times. Seems like we were always letting people go and hiring an letting go

How did you prepare for the Aetna interview?

Financial reports and web site

How does your compensation at Aetna compare to the industry average?

Pretty good. My pay increases by coming to Aetna

What's the diversity at Aetna like?

Not an issue. Teams were diverse

What brings you the most joy at Aetna?

It’s insurance so…

Is this useful?
profile
1.0
A zippia user wrote a review on Jul 2023
Pros of working at Aetna

Absolutely nothing

Cons of working at Aetna

Abusive and toxic boss, unrealistic productivity expectations, quantity but not quality is prized, immediate boss/lead medical director has made it clear to myself and the other medical directors on the team to only read the nurses’ summaries instead of reading the actual medical records

Aetna benefits

Nothing

Is this useful?2 people found this review helpful
profile
1.0
A zippia user wrote a review on Jan 2024
Pros of working at Aetna

Aetna is awful

Cons of working at Aetna

They are for profit. Not patient oriented

Aetna benefits

Nothing, this company is horrible

What do you like best about Aetna's CEO and the leadership team?

You can never contact them or find them

How would you improve Aetna's culture?

Start with caring for patients

How did you prepare for the Aetna interview?

Not applicable

How does your compensation at Aetna compare to the industry average?

Not applicable

What's the diversity at Aetna like?

Not applicable, nothing about this company is good

What brings you the most joy at Aetna?

Nothing about this company is good

Is this useful?1 people found this review helpful
profile
4.0
A zippia user wrote a review on Mar 2019
Pros of working at Aetna

I could work with a team Or independent. I had opportunities to train and coach and do incentives for fellow teammates. I felt valued as a person and had a lot of flexibility to get my job done

Cons of working at Aetna

N/a

Aetna benefits

Wellness points/ money

Is this useful?
profile
1.0
A zippia user wrote a review on Feb 2025
Aetna benefits

I'm so traumatized

Is this useful?
profile
1.0
A zippia user wrote a review on Mar 2024
Pros of working at Aetna

learning how to steal from medicare and the federal government via over-billing.

Cons of working at Aetna

being forced to lie about billing

Aetna benefits

none

Is this useful?1 people found this review helpful
profile
1.0
A zippia user wrote a review on Jan 2024
Pros of working at Aetna

Aetna is awful

Cons of working at Aetna

They are for profit. Not patient oriented

Aetna benefits

Nothing, this company is horrible

What do you like best about Aetna's CEO and the leadership team?

You can never contact them or find them

How would you improve Aetna's culture?

Start with caring for patients

How did you prepare for the Aetna interview?

Not applicable

How does your compensation at Aetna compare to the industry average?

Not applicable

What's the diversity at Aetna like?

Not applicable, nothing about this company is good

What brings you the most joy at Aetna?

Nothing about this company is good

Is this useful?1 people found this review helpful
profile
5.0
A zippia user wrote a review on Aug 2023
Pros of working at Aetna

It's a great company, supporting management.

Cons of working at Aetna

Compensation is not good as work responsibility.

Aetna benefits

Love to work with SQL and numbers

Is this useful?
profile
4.0
A zippia user wrote a review on Nov 2021
Pros of working at Aetna

The hours and benefits were decent.

Cons of working at Aetna

Not very much down time and breaks are short.

Aetna benefits

Not working on weekends and having a Discount card at CVS

Is this useful?
profile
4.0
A zippia user wrote a review on Apr 2021
Pros of working at Aetna

Solid company with sound business principles

Cons of working at Aetna

low pay

Aetna benefits

employee discounts at various retail stores

Is this useful?
profile
3.0
A zippia user wrote a review on Apr 2021
Pros of working at Aetna

Training to perform related functions.

Cons of working at Aetna

Lack of ability to advance.

Aetna benefits

Seniority/Remote Worker

Is this useful?
profile
3.0
A zippia user wrote a review on Apr 2021
Pros of working at Aetna

Environment/spaces are nice

Cons of working at Aetna

Expensive benefits, minimal support from management when operational issues are existent, disorganized/antiquated systems

Aetna benefits

Vision - that is a great benefit

Is this useful?1 people found this review helpful
profile
4.0
A zippia user wrote a review on Mar 2021
Pros of working at Aetna

Sold company to work for.

Cons of working at Aetna

Lack of training was unfortuate.

Aetna benefits

They treat employees well.

Is this useful?
profile
3.0
A zippia user wrote a review on Mar 2021
Pros of working at Aetna

flexibility

Cons of working at Aetna

not desired job. I wish I was more hands on in the field.

Aetna benefits

Health care/retirement/ stocks

Is this useful?
profile
5.0
A zippia user wrote a review on Sep 2020
Pros of working at Aetna

Infant company at the time with great growth potential.

Cons of working at Aetna

Stalled growth potential.

Aetna benefits

Working from home.

Is this useful?
profile
5.0
A zippia user wrote a review on Sep 2020
Pros of working at Aetna

Transparency

Cons of working at Aetna

Internal promotions

Aetna benefits

Monetary bonuses upon meeting production goals

Is this useful?
profile
4.0
A zippia user wrote a review on Aug 2020
Pros of working at Aetna

There are lots of challenges, and I love to research and resolve challenges.

Cons of working at Aetna

The leadership is lacking good sense

Aetna benefits

Work from home

Is this useful?
profile
5.0
A zippia user wrote a review on Jul 2020
Pros of working at Aetna

flexibility and salary

Cons of working at Aetna

working over 40 hours a week.

Aetna benefits

bonus program, large selection of benefit options.

Is this useful?
profile
4.0
A zippia user wrote a review on May 2020
Pros of working at Aetna

Treat employees well.

Cons of working at Aetna

Nothing stands out

Aetna benefits

health rewards when they were offered and on site fitness center

Is this useful?
profile
5.0
A zippia user wrote a review on Jul 2019
Pros of working at Aetna

Work life balance, opportunity to thrive.

Cons of working at Aetna

Not many cons really. If I have to nit pick, the salaries could be better.

Aetna benefits

Being able to tele work. This is an amazing benefit to have.

Is this useful?
profile
5.0
A zippia user wrote a review on May 2019
Pros of working at Aetna

The staff is supportive and encouraging. Along with the wages and benefits.

Aetna benefits

The health compensation for products such as excercise equipment, massages, and gym memberships.

Is this useful?
profile
4.0
A zippia user wrote a review on Mar 2019
Pros of working at Aetna

I could work with a team Or independent. I had opportunities to train and coach and do incentives for fellow teammates. I felt valued as a person and had a lot of flexibility to get my job done

Cons of working at Aetna

N/a

Aetna benefits

Wellness points/ money

Is this useful?

Rate Aetna's feedback responsiveness.

Zippia waving zebra
Work at Aetna? Share your experience

Zippia score

Aetna salaries

9.4
Salary score
The national average salary for an Aetna employee in the United States is $61,847 per year or $30 per hour. Employees in the top 10 percent can make over $114,000 per year, while employees at the bottom 10 percent earn less than $33,000 per year.

Aetna demographics summary

9.8
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Aetna financial performance

9.9
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Do you work at Aetna?

Did the Aetna act on employee feedback?