Affordable Housing of America LLC jobs - 6 jobs

Founded in 1991 to address the overwhelming need for affordable housing in Monmouth County, the Affordable Housing Alliance (AHA) has grown from a small $25,000 grant into a multi-million-dollar annual operation and powerhouse non-profit. In our decades of service, we've developed over 600 affordable housing units with a strong pipeline fueling future growth. Our passionate team of difference-makers' guides residents through every step of the housing journey - from homelessness prevention and rental assistance, to homebuyer education and foreclosure counseling. At the Affordable Housing Alliance (AHA), we believe that safe, decent and affordable housing is a fundamental human right. Everyone deserves to feel secure, comfortable and supported in the place they call home. As a catalyst for change in our community, the AHA strives to uphold this right by providing comprehensive housing services and solutions for all who need it most. Our Core Values ● Integrity- We demonstrate honesty and unwavering ethical conduct in all of our actions. At the AHA, we build trust through transparency and hold ourselves accountable to the highest standards. ● Hope - We meet each person where they are in their unique journey with genuine understanding. By offering tangible assistance, we nurture hope and empower individuals to build their path forward. ● Adaptability- We embrace change as an opportunity to innovate and grow stronger. At the AHA, we respond dynamically to evolving community needs, turning challenges into possibilities for those we serve. ● Community Service - We dedicate ourselves to uplifting others and improving lives through meaningful action. At the AHA, we create positive change by empowering individuals, fostering independence, and building a more vibrant community for all. The Utility Intake Spe cialist provides initial contact to clients seeking utility assistance. The Intake Specialist greets and assists walk-in clients and responds to client calls and emails. This position directs and secures client documents to ensure the applications may be reviewed and processed. The Intake Specialist utilizes two different systems and online files. ESSENTIAL FUNCTIONS/DUTIES: Work in a fast-paced environment as the first contact to respond to and assist clients in need. Utilize multitasking skills to respond to clients calling, emailing and walking in for assistance. Demonstrate empathy, patience and professionalism while reviewing program requirements to help clients determine eligibility for programs. Receive and file (or scan and file) documents received by mail or fax from clients. Utilizing two different systems, enter initial intake information for clients indicating documents received and then file the documents either electronically or in paper filing system. Demonstrate strong sense of teamwork and effective communication skills essential to contribute to a positive work environment. Occasionally attend community outreach events promoting assistance programs and assisting clients. Other duties as assigned and necessary for the administrative functioning of the department QUALIFICATIONS/EDUCATION High School Diploma Bi-Lingual Spanish a plus PLUS One to 2 years of experience preferred in providing intake and referral services, community outreach, or other related social service experiences. Strong interpersonal skills to communicate with clients, some of whom may be in crisis. Ability to listen respectfully and demonstrate empathy. Computer proficiency, experience with data entry and ability to learn new systems. Attention to detail and ability to maintain confidential information. UPON EMPLOYMENT: Ability to pass a drug test. Ability to pass a criminal background check. If required to drive an agency vehicle, NJ driver's license in good standing with no more than six (6) points. We Encourage Applicants Who: Have lived experience with homelessness or housing insecurity, with insight into both the barriers and opportunities that come from these circumstances. Demonstrate a passion for using personal experience to support others and advocate for meaningful change. Offer a firsthand understanding of systemic challenges connected to poverty and economic insecurity. Community Outreach: This position may require participation in community outreach events and organizational activities outside of regular business hours. Staff members are expected to attend assigned evening and weekend outreach events as part of their role responsibilities. These events may include but are not limited to community fairs, educational workshops, promotional activities, networking events, and public engagement initiatives. Participation in outreach events is considered an essential function of this position. Candidates should be prepared to work flexible hours including evenings and weekends as business outreach needs arise.

DESCRIPTION JOB TITLE : Maintenance Technician RESPONSIBLE TO: Facilities Manager FLSA STATUS: Non-Exempt This document is intended to describe the general duties required for this position. It is not intended to serve as an exhaustive list of duties, skills and responsibilities. About the Affordable Housing Alliance: Founded in 1991 to address the overwhelming need for affordable housing in Monmouth County, the Affordable Housing Alliance (AHA) has grown from a small $25,000 grant into a multi million dollar annual operation and powerhouse non-profit. In our decades of service, we've developed over 600 affordable housing units with a strong pipeline fueling future growth. Our passionate team of difference-makers guides residents through every step of the housing journey - from homelessness prevention and rental assistance, to homebuyer education and foreclosure counseling. At the Affordable Housing Alliance (AHA), we believe that safe, decent and affordable housing is a fundamental human right. Everyone deserves to feel secure, comfortable and supported in the place they call home. As a catalyst for change in our community, the AHA strives to uphold this right by providing comprehensive housing services and solutions for all who need it most. Our Core Values Integrity- We demonstrate honesty and unwavering ethical conduct in all of our actions. At the AHA, we build trust through transparency and hold ourselves accountable to the highest standards. Hope - We meet each person where they are in their unique journey with genuine understanding. By offering tangible assistance, we nurture hope and empower individuals to build their path forward. Adaptability- We embrace change as an opportunity to innovate and grow stronger. At the AHA, we respond dynamically to evolving community needs, turning challenges into possibilities for those we serve. Community Service - We dedicate ourselves to uplifting others and improving lives through meaningful action. At the AHA, we create positive change by empowering individuals, fostering independence, and building a more vibrant community for all. JOB SUMMARY: The Maintenance Technician ("MT") reports to the Facilities Manager and is responsible for the maintenance and repair of an apartment development(s) which may consist of multiple buildings or a single structure. A key element of this position is the effective management and prioritization of daily resident work orders, which must be addressed in a professional and timely manner. The MT will ensure their assigned apartment development(s) is maintained to company and industry standards of excellence. The MT will work with commitment to maintain a clean, well-maintained property and the mechanical systems which are a part of the development(s). The MT will be available for emergency calls on a rotating schedule and responsive to safety matters, and may be required to perform maintenance duties at other scattered site properties as needed. The MT will provide excellent customer service to residents thus encouraging long-term retention. ESSENTIAL FUNCTIONS/DUTIES: * Manage and prioritize daily resident work orders, ensuring timely completion and professional communication throughout the process * Effectively manage the unit make-ready program to company standards which is 5 business days * Work collaboratively with the Facilities Manager, Lead Maintenance Tech, Property Managers and the Director of Property Management to successfully complete apartment work orders and inspections * Follow the company Risk Management directives to maintain a safe property environment * Make repairs and perform proper Preventative Maintenance to company, industry and building codes standards * Seek support from the Facilities Manager or Lead Maintenance Tech before proceeding with unfamiliar measures such as contacting vendors or contractors for non-routine repairs or replacements * Ensure all preventative maintenance processes are completed following the proper manufacturer guidance and warranty standards * Maintain common areas in a professional manner and inspect the property and its grounds daily * Proactively manage to avoid surprises by maintaining the property to "inspection level" every day * Provide meaningful input to the capital planning process, budget process and examine expenditures for cost savings and efficiencies - share best practices with colleagues * Work orders, preventive maintenance and apartment turnovers are to be completed within company policy and appropriate timeframes while showing great customer service * Deliver customer service, professionalism, safe work practices, effective property inspections, and follow all Fair Housing and Risk Management initiatives * Ensure property is prepared to excel at all property inspections, including Agency and REAC without the need for surges in staffing or spending * Identify and address potential issues before Housing Quality Standards inspections and complete any required repairs or remediation after inspections in a timely manner * Maintain organized and well-stocked maintenance shops, including inventory management and timely ordering of supplies and materials * Serve as a role model, mentor, coach and trusted resource to field staff and residents * Complete Unit by Units inspections along with Property Managers bi-annually * Assist with the Supportive Services program so that it is successful * Perform maintenance duties at other scattered site properties as assigned by the Facilities Manager We Encourage Applicants Who: Have experienced homelessness or housing insecurity and understand the barriers and opportunities within these experiences Are passionate about using their experiences to support others and advocate for change Bring a personal understanding of systemic challenges related to economic insecurity Expected annual base salary/hourly range: $21-$23 per hour Employees are eligible for: Medical, dental, & vision insurance Participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Employee Assistance Program Paid Holidays Paid Time Off Overtime Additional compensation: Base salary does not include other forms of compensation or benefits offered in connection with the advertised role.

JOB TITLE: Utility Case Worker RESPONSIBLE TO: Utility Program Manager FLSA STATUS: Non-exempt This document is intended to describe the general duties required for this position. It is not intended to serve as an exhaustive list of duties, skills and responsibilities. About the Affordable Housing Alliance: Founded in 1991 to address the overwhelming need for affordable housing in Monmouth County, the Affordable Housing Alliance (AHA) has grown from a small $25,000 grant into a multi million dollar annual operation and powerhouse non-profit. In our decades of service, we've developed over 600 affordable housing units with a strong pipeline fueling future growth. Our passionate team of difference-makers guides residents through every step of the housing journey - from homelessness prevention and rental assistance, to homebuyer education and foreclosure counseling. At the Affordable Housing Alliance (AHA), we believe that safe, decent and affordable housing is a fundamental human right. Everyone deserves to feel secure, comfortable and supported in the place they call home. As a catalyst for change in our community, the AHA strives to uphold this right by providing comprehensive housing services and solutions for all who need it most. Our Core Values Integrity- We demonstrate honesty and unwavering ethical conduct in all of our actions. At the AHA, we build trust through transparency and hold ourselves accountable to the highest standards. Hope - We meet each person where they are in their unique journey with genuine understanding. By offering tangible assistance, we nurture hope and empower individuals to build their path forward. Adaptability- We embrace change as an opportunity to innovate and grow stronger. At the AHA, we respond dynamically to evolving community needs, turning challenges into possibilities for those we serve. Community Service - We dedicate ourselves to uplifting others and improving lives through meaningful action. At the AHA, we create positive change by empowering individuals, fostering independence, and building a more vibrant community for all. JOB SUMMARY: The Case Worker assists client either calling or in person to assist with needs, explain programs, and process applications. Applications are processed in a secure online system and the case worker obtains all supporting documents to complete the applications according to program requirements. The Case Worker works in a fast pace environment helping clients in need of utility assistance. Demonstrate professionalism, care, accuracy and integrity working individually and as part of a team while helping clients and processing applications. ESSENTIAL FUNCTIONS/DUTIES: Carefully review documentation provided by clients to determine program eligibility and contact clients for any required documents that have not been provided. Utilize multitasking skills to answer client calls and communicate with clients via telephone, internet and in person and advise of program requirements/application status. Manage a workload of client applications (paper and online) for all utility assistance programs. Utilize and enter information into computer systems resulting in benefits to clients. Demonstrate empathy, patience and professionalism while reviewing program requirements to help clients determine eligibility for programs. Utilizing program systems, enter initial intake information for clients indicating documents received and then file the documents either electronically or in paper filing system. Process client applications accurately and efficiently. Demonstrate strong sense of teamwork and effective communication skills essential to contribute to a positive work environment. Attend company and utility outreach events outside the office promoting the programs and assisting applicants and receive applications. Perform other duties as assigned and necessary for the administrative functioning of the department QUALIFICATIONS/EDUCATION High School Diploma Bi-Lingual Spanish a plus Computer proficiency, attention to detail, experience with data entry and ability to learn new systems. One to 2 years of experience preferred in providing intake and referral services, community outreach, or other related social service experiences. Strong interpersonal skills to communicate with clients, some of whom may be in crisis. Ability to listen respectfully and demonstrate empathy. Strong organizational skills to manage workload, analytical skills, and detail oriented. Flexibility and ability to change priorities quickly and make decisions. Ability to work independently and as part of a team. Communication, teamwork and ability to multi-task are essential Attention to detail and ability to maintain confidential information. PLUS Have experienced homelessness or housing insecurity and understand the barriers and opportunities within these experiences Are passionate about using their experiences to support others and advocate for change Bring a personal understanding of systemic challenges related to economic insecurity UPON EMPLOYMENT: Ability to pass a drug test. Drug screen does not include THC. Ability to pass a criminal background check. If required to drive an agency vehicle, NJ driver's license in good standing with no more than six (6) points. Expected annual base salary/hourly range: $18.50 per hour Employees are eligible for: Medical, dental, & vision insurance Participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Employee Assistance Program Paid Holidays Paid Time Off Additional compensation: Base salary does not include other forms of compensation or benefits offered in connection with the advertised role.

JOB TITLE: Program Navigator RESPONSIBLE TO: Program Manager - Logistics FLSA STATUS: Non-Exempt This document is intended to describe the general duties required for this position. It is not intended to serve as an exhaustive list of duties, skills and responsibilities. About the Affordable Housing Alliance: Founded in 1991 to address the overwhelming need for affordable housing in Monmouth County, the Affordable Housing Alliance (AHA) has grown from a small $25,000 grant into a multi million dollar annual operation and powerhouse non-profit. In our decades of service, we've developed over 600 affordable housing units with a strong pipeline fueling future growth. Our passionate team of difference-makers guides residents through every step of the housing journey - from homelessness prevention and rental assistance, to homebuyer education and foreclosure counseling. At the Affordable Housing Alliance (AHA), we believe that safe, decent and affordable housing is a fundamental human right. Everyone deserves to feel secure, comfortable and supported in the place they call home. As a catalyst for change in our community, the AHA strives to uphold this right by providing comprehensive housing services and solutions for all who need it most. Our Core Values ● Integrity- We demonstrate honesty and unwavering ethical conduct in all of our actions. At the AHA, we build trust through transparency and hold ourselves accountable to the highest standards. ● Hope - We meet each person where they are in their unique journey with genuine understanding. By offering tangible assistance, we nurture hope and empower individuals to build their path forward. ● Adaptability- We embrace change as an opportunity to innovate and grow stronger. At the AHA, we respond dynamically to evolving community needs, turning challenges into possibilities for those we serve. ● Community Service - We dedicate ourselves to uplifting others and improving lives through meaningful action. At the AHA, we create positive change by empowering individuals, fostering independence, and building a more vibrant community for all. JOB SUMMARY: The Program Navigator plays a vital role within the Affordable Housing Alliance by acting as the point of entry for clients to receive the agency's various services. This involves describing the services that AHA provides, determining the community resources that may assist the client, screening applicants, connecting them to the appropriate service(s) based on their needs, providing them with the appropriate onboarding instructions & materials, and processing documentation in order for them to receive services. ESSENTIAL FUNCTIONS/DUTIES: Conduct an assessment of all client caller needs during initial contact with our agency. Provide resource information and referrals; distribute applications for Utility Assistance and CAP programs, and assist with completion as needed. Assess client eligibility for Utility and CAP programs by applying income guidelines for each respective program. Process client counseling packets and maintain online intake databases using platforms such as SurveyMonkey, EmpowOR, CounselorMax, and other systems required by grant-funded programs. Manage the switchboard by routing calls, announcing the name and nature of calls, and/or recording accurate messages when applicable. Participate in staff meetings and other meetings as assigned. Promote understanding and development of skills necessary to work with individuals experiencing housing crises, poverty, and inequity. Attend agency and community outreach events as assigned by the Program Manager - Logistics. Serve as an Outreach Ambassador and Coordinator by representing the agency, speaking about services, and providing resource materials. Send outreach instructions and event details to assigned staff. Perform any other duties as assigned by the Program Manager - Logistics, CPO, and/or CEO. QUALIFICATIONS Education & Experience High school diploma or equivalent required; associate's or bachelor's degree in Social Services, Human Services, or a related field preferred. Prior experience in client intake, case management, community outreach, or customer service strongly preferred. Minimum of 2 years experience with housing work Strong understanding of community resources and social service programs, particularly Utility Assistance and CAP. Excellent communication, interpersonal, and customer service skills. Ability to manage multiple tasks, prioritize effectively, and meet deadlines.Proficient in Microsoft Office Suite and comfortable learning new systems (SurveyMonkey, EmpowOR, CounselorMax).Strong organizational skills with attention to detail and accuracy. Ability to maintain confidentiality and demonstrate sensitivity when working with diverse populations. Commitment to the mission of serving individuals and families experiencing housing crises, poverty, and inequity. We Encourage Applicants Who: Have lived experience with homelessness or housing insecurity, with insight into both the barriers and opportunities that come from these circumstances. Demonstrate a passion for using personal experience to support others and advocate for meaningful change. Offer a firsthand understanding of systemic challenges connected to poverty and economic insecurity. Community Outreach: This position requires participation in community outreach events and organizational activities outside of regular business hours. Staff members are expected to attend assigned evening and weekend outreach events as part of their role responsibilities. These events may include but are not limited to community fairs, educational workshops, promotional activities, networking events, and public engagement initiatives. Participation in outreach events is considered an essential function of this position. Candidates should be prepared to work flexible hours including evenings and weekends as business outreach needs arise. Expected annual base salary/hourly range: $23 per hour Employees are eligible for: Medical, dental, & vision insurance Participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Employee Assistance Program Paid Holidays Paid Time Off Additional compensation: Base salary does not include other forms of compensation or benefits offered in connection with the advertised role.

Job Description Founded in 1991 to address the overwhelming need for affordable housing in Monmouth County, the Affordable Housing Alliance (AHA) has grown from a small $25,000 grant into a multi-million-dollar annual operation and powerhouse non-profit. In our decades of service, we've developed over 600 affordable housing units with a strong pipeline fueling future growth. Our passionate team of difference-makers' guides residents through every step of the housing journey - from homelessness prevention and rental assistance, to homebuyer education and foreclosure counseling. At the Affordable Housing Alliance (AHA), we believe that safe, decent and affordable housing is a fundamental human right. Everyone deserves to feel secure, comfortable and supported in the place they call home. As a catalyst for change in our community, the AHA strives to uphold this right by providing comprehensive housing services and solutions for all who need it most. Our Core Values ● Integrity- We demonstrate honesty and unwavering ethical conduct in all of our actions. At the AHA, we build trust through transparency and hold ourselves accountable to the highest standards. ● Hope - We meet each person where they are in their unique journey with genuine understanding. By offering tangible assistance, we nurture hope and empower individuals to build their path forward. ● Adaptability- We embrace change as an opportunity to innovate and grow stronger. At the AHA, we respond dynamically to evolving community needs, turning challenges into possibilities for those we serve. ● Community Service - We dedicate ourselves to uplifting others and improving lives through meaningful action. At the AHA, we create positive change by empowering individuals, fostering independence, and building a more vibrant community for all. The Utility Intake Specialist provides initial contact to clients seeking utility assistance. The Intake Specialist greets and assists walk-in clients and responds to client calls and emails. This position directs and secures client documents to ensure the applications may be reviewed and processed. The Intake Specialist utilizes two different systems and online files. ESSENTIAL FUNCTIONS/DUTIES: Work in a fast-paced environment as the first contact to respond to and assist clients in need. Utilize multitasking skills to respond to clients calling, emailing and walking in for assistance. Demonstrate empathy, patience and professionalism while reviewing program requirements to help clients determine eligibility for programs. Receive and file (or scan and file) documents received by mail or fax from clients. Utilizing two different systems, enter initial intake information for clients indicating documents received and then file the documents either electronically or in paper filing system. Demonstrate strong sense of teamwork and effective communication skills essential to contribute to a positive work environment. Occasionally attend community outreach events promoting assistance programs and assisting clients. Other duties as assigned and necessary for the administrative functioning of the department QUALIFICATIONS/EDUCATION High School Diploma Bi-Lingual Spanish a plus PLUS One to 2 years of experience preferred in providing intake and referral services, community outreach, or other related social service experiences. Strong interpersonal skills to communicate with clients, some of whom may be in crisis. Ability to listen respectfully and demonstrate empathy. Computer proficiency, experience with data entry and ability to learn new systems. Attention to detail and ability to maintain confidential information. UPON EMPLOYMENT: Ability to pass a drug test. Ability to pass a criminal background check. If required to drive an agency vehicle, NJ driver's license in good standing with no more than six (6) points. We Encourage Applicants Who: Have lived experience with homelessness or housing insecurity, with insight into both the barriers and opportunities that come from these circumstances. Demonstrate a passion for using personal experience to support others and advocate for meaningful change. Offer a firsthand understanding of systemic challenges connected to poverty and economic insecurity. Community Outreach: This position may require participation in community outreach events and organizational activities outside of regular business hours. Staff members are expected to attend assigned evening and weekend outreach events as part of their role responsibilities. These events may include but are not limited to community fairs, educational workshops, promotional activities, networking events, and public engagement initiatives. Participation in outreach events is considered an essential function of this position. Candidates should be prepared to work flexible hours including evenings and weekends as business outreach needs arise.