Agent jobs in Amherst, NY - 374 jobs

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Green Mountain Energy, an NRG owned company, was founded on the mission to use the power of consumer choice to help change the way power is made. More than 20 years later, sustainability is still at the heart of everything we do. Join our team as we help make the planet a cleaner, greener place to be. This position is located in our Buffalo, NY sales territory. Summary: The Sales Agent for Green Mountain will be responsible for generating face-to-face conversations with prospective customers to promote and sell products and services in various settings. The primary goal is to acquire new customers and enroll them. Sales Agents will be responsible to achieve goals set by the Sales Team Lead and/or Area Manager. They will also work closely with other members of the Sales Team to determine best practices, maximize customer satisfaction, learn market trends, and support sales and marketing initiatives. Essential Duties/Responsibilities: Based on information provided by the customers, discuss and assist customers' fit to match with the most suitable price plan and promotion/incentive Achieve and maintain set performance metrics while providing best-in-class service Efficiently navigate order entry system(s) as necessary Utilize and exercise compliance standards for securing customer information Abide by site rules and regulations, including all company safety rules/regulations Education: A high school diploma or GED equivalent is required, and must be 18 years of age or older Additional Knowledge, Skills and Abilities: 1-3 years sales or other customer-facing experience preferred, or other applicable work experience. Excellent communication through oral and written form Proficient mathematical/analytical skills Ability to work effectively both as an individual and a member of a team Ability to communicate clearly with customers --in person while maintaining composure and control, when possible follow-up may be needed Must be able to work independently and multi-task Proficient in MS Office applications, specifically Excel Physical Requirements: May occasionally require lifting as appropriate to perform duties and responsibilities Working Conditions: Working onsite at assigned location(s) or event(s) within an assigned geography Must be available to work evenings and weekends This position is a part-time position eligible for commission incentives and/or targets provided by the Team Leads and/or Area Managers Compensation: This part-time position is compensated on a commission-only basis, with a range of $3 to $100 per completed task and pursuant to incentives and/or targets provided by the Team Leads and/or Area Managers. Certain non-sales time is compensated at the applicable minimum wage. Be alert for employment scams! Click this link to learn more. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at ************************************************************************ Official description on file with Talent.

Customer Service Representative- Regular Full Time Buffalo, NY Join the DiVal Safety Equipment team in our Buffalo, NY headquarters as a member of our fast paced and dynamic team. The focus of this position is to actively engage and provide superior service to our external and internal customers. In this position you will be the first point of contact for DiVal's outside sales team's customers, delivering the highest level of proactive customer service while maintaining workflow. Duties and Responsibilities: Working through our CRM, acknowledge all requests within a 2hr timeframe. Process customer orders, returns, exchanges, back-order updates, and contract pricing. Enter sales quotes & orders as requested by internal/external customer within 2 hours of receiving. Coordinate expedites & obtain proof of delivery. Process new item requests (NIR) submitted by Sales team. Proactively update and increase product knowledge. Promote company events and services through all points of contact with our customers. Perform general data entry functions in addition to those listed above. Proactively work with all internal departments to provide excellent service to our customers. Work with your manager to improve workflow and processes. Skills and Requirements: You have a passion for the “Customer Experience” and helping business become more successful. 2+ years of office support in a customer service role is preferred. Solid computer and multitasking skills, Microsoft Office and CRM. Exceptional communication skills, both written and verbal. Excellent organizational and time management skills. Strong decision making and analytical abilities. Must be able to pass a NON-DOT drug screen and physical. Customer facing coverage for retail store when needed. Ability to lift 30 lbs. - 50 lbs. on a repetitive basis. Able to climb ladders on a repetitive basis. High School diploma / GED equivalent. The ability to work 5 days a week, Mon.-Fri., 8:30-5pm. Benefits: Medical benefits. Dental & vision benefits. Other voluntary benefits (STD, LTD, Accident, Critical illness, Life insurance). Company provided life insurance policy. 401K. Paid time off. DiVal Safety Equipment is proud and dedicated to be an Equal Opportunity Employer (EOE) of Minorities / Women / Veterans / Disabled. Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location.

Description: A MX Agent is responsible for providing exceptional customer service and support to clients through phone calls, emails, digital banking messages, live chats, and interactive ATMs. This includes assisting with transactions, troubleshooting issues, and answering inquiries. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position. KEY RESPONSIBILITIES Provide prompt and courteous assistance to clients, addressing their inquiries and resolving issues related to banking services. Help clients with various transactions, including deposits, withdrawals, and account inquiries, ensuring accuracy and efficiency through an interactive ATM. Diagnose and resolve technical problems clients may encounter with ITMs or online banking platforms. Ensure each interaction is positive and personalized, making clients feel valued and understood. Monitor and maintain performance metrics within established guidelines to ensure service quality and operational efficiency. ATTITUDES Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: Respect: Treating all clients and colleagues with dignity and consideration. Client Focus: Prioritizing the needs and satisfaction of clients in every interaction. Inclusion: Fostering an environment where diverse perspectives are welcomed and valued. BEHAVIORS Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating: Leadership: Demonstrate ability to positively influence others to achieve Integrity: Strong business ethics and honest behaviors Collaboration: Working effectively with others to achieve common goals Volunteerism: A recognized and visible presence serving our communities COMPETENCIES Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating: Accountability: Taking responsibility for actions and outcomes. Innovation: Seeking and applying new ideas and technologies to improve processes. Professionalism: Conducting oneself in a manner that reflects well on the organization. POSITION LEVEL(S) EXPECTATIONS Level I: provide exceptional personalized service to clients by means of interactive ATMs, calls, live chat, email, and digital banking messages. They address all service or transaction needs and refer banking products and services as appropriate. Level II: complete all requirements of Level I unassisted for one year or more by demonstrating proficiency and expertise with all queues. Support, coach, and mentor Level 1 agents with day-to-day tasks. Facilitates departmental meetings to communicate operational matters and team metrics. Level III: complete all requirements of Level II, consistently exceeding all individual goals and supporting team member in meeting their goals. Support management with scheduling, queue management to meet departmental metrics, and on-the job coaching as needed. Takes a leadership role in developing all levels of agents. SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning. Requirements: QUALIFICATIONS, EDUCATION, & EXPERIENCE To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted. LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively. TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines, call center phone system, and any other computer programs pertinent to performing job duties. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice. BENEFITS Medical, Dental, Vision & Life Insurance 401K with company match Paid Time Off & Recognized Holidays Leave policies Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet) Employee Assistance Program Employee Health & Wellness Program Special Loan and Deposit Rates Gradifi Student Loan Paydown Plan Rewards & Recognition Programs and much more! Eligibility requirements apply. CNB Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion. ****************************************************************************************************************

Company: NOCO Energy Corp Residential Customer Service Representative Compensation: $20.00-$25.00 per hour Celebrating over 90 years in business, NOCO is proudly positioned at the forefront of energy innovation. With a foundation built on integrity, we are family-owned and community-focused. At NOCO, we believe that the right candidate can make a real difference for a company - and that the right company can make a real difference for the candidate. Our organization strives to support a diverse workforce of talented, hardworking professionals just like you. If you feel you have the drive, dedication and passion required to be part of the NOCO family, we encourage you to apply today. What We Are Looking For The NOCO Residential Customer Service Representative is a critical part of our mission to deliver the ultimate customer experience, including timely, accurate and professional customer service to our NOCO HVAC customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting any issues with our products and services. You will communicate with customers primarily through phone, email and chat, utilizing a variety of software tools to navigate customer accounts, research and review What You Will Do * Interact with customers via telephone, email, online chat, or in-person to provide support and information on products or services. * Work directly with customers to provide solutions and recommend home products and services to fit their needs. * Field customer questions and complaints; when the issue is beyond the representative's knowledge, forward to the assigned specialist or other appropriate staff. * Provide information on services offered, pricing, and scheduling availability. * Collect and enter orders for new or additional products or services. * Make outbound calls to customers to confirm appointments, provide updates on service timings, and inform them of any changes or delays. * Follow up with customers post-service to ensure satisfaction and address any further concerns. * Initiate outbound calls to follow up on service completion, gather customer feedback, and promote additional services or maintenance plans. * Update customer information and service histories in the company's database. * Act as a liaison between customers, technicians, and the company's management team. * Coordinate and schedule technicians for service calls, maintenance, and install. * Monitor technicians' locations and statuses to ensure efficient routing and timely arrival at job sites. * Adjust schedules in response to emergencies or urgent service requests. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company. NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. What You Will Need * High school diploma or equivalent * 2-3 years of customer service, preferably in HVAC or related industry * Dispatching experience preferred * Ability to confidently make outbound calls, handle potential objections, and engage customers effectively * Excellent communication skills including active listening * Service-oriented and able to resolve customer grievances * Proficient computer skills with the ability to learn new software * Good time management skills to prioritize and plan work activities * Is high energy, friendly and engaging; has excellent persuasion skills; can persuade others to change their minds or behavior. * Has a service orientation; is actively looking for ways to help people. * Identifies and resolves problems in a timely manner * Reacts well under pressure and treats others with respect * Works efficiently and effectively, both independently and as a team to ensure call standards * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at times. What We Offer * Competitive compensation package * Generous medical insurance offerings * Dental and vision plans * Company-paid life insurance * Company-paid short-term disability * 401(k) with company match * Health savings accounts * Generous Paid Time Off policies * 7 paid holidays * Employee and family assistance program * Company-paid training * Safety incentives * Years of service incentives

Canacre's core services focus on leadership in Environment and Land services throughout the project lifecycle. At Canacre, we emphasize continuous development and growth. Our commitment to investing in industry knowledge and the expertise of our teams sets us apart. Our goals are to provide technical leadership for greater regulatory understanding and certainty and to build collaborative relationships with stakeholders, mitigating tomorrow's environment, land and right-of-way risks today. At Canacre, we act with honesty and integrity within a culture where trust, collaboration, and teamwork flourish. We commit to diversity, inclusivity and the celebration of successes. Our vision is to foster an environment that promotes inspired and empowered team members who make an impact. The Right of Way Agent will be responsible for acquisition and enforcement of real property rights required for the operation, maintenance, and expansion of transmission, distribution, and communication systems, and other public and private infrastructure. The Right of Way Agent will provide local contact for interface with government, permitting, and customer interface related to franchise or property rights. DUTIES AND RESPONSIBILITIES: Research, negotiate, acquire, defend, and ensure legal recording and enforcement of property rights required for electric, gas, or communication infrastructure for the client Document all project related activities, communication and correspondence with landowners including in-person meetings, email, phone, mail, etc. Assist in preparing and securing specific state, highway, railroad, County, Town, City, Village permits for use of lands owned by governmental agencies, the public or other utilities including tree clearing permits. Research, negotiate, and acquire leases, licenses, and permits for client infrastructure, staging areas for storm or construction lay down areas, railroads & canals crossing permits Coordinate and process payments to landowners for certain property rights Review legal descriptions, maps and other resources to ensure acquisition areas are correctly defined. Review real estate market data and/or appraisals to present to landowners or to develop basis for proposed settlements; develop comparable market analyses for presentation to client as needed. Prepare various documents necessary to document basis for settlements, construction conditions, close negotiations, damages, etc. Serve as legal witness as necessary for condemnation or other proceedings Other activities related to obtaining or managing land rights to support substation relocations/rebuilds, transmission line rebuilds, and other utility scale projects Other tasks as assigned by project stakeholders. Maintain project related files in organized manner, adhering to company work breakdown structures and file naming protocols. Perform other duties as required. QUALIFICATIONS: Secondary degree or accreditation in related field is considered an asset. 2-3 years of experience negotiating property rights documents including rights-of-way, easements, licenses, leases, purchase and sale agreements Experience drafting and negotiating property rights documents including rights-of-way, easements, licenses, leases, purchase and sale agreements Knowledge of Real Estate principles gained through education and experience Clear, concise written and oral communications Strong organizational skills including project files, diaries and other project data. Strong negotiation and interpersonal skills Computer literacy (working knowledge of Microsoft Office software, Google Earth) Ability to plot metes and bounds descriptions of property and read a variety of maps, electronic and paper Ability to evaluate, interpret, and analyze engineering and right-of-way drawings Ability to interpret and research (abstract) legal documents Skilled in property rights research methods, including courthouse searches for recorded documents and internet research of same Ability to research, develop and determine valuation of local real estate, crops, timber, etc. for compensation and/or damage settlements. Ability to create and manage project forecasts associated with field agent tasks and professionally convey progress to internal and external stakeholders. Must be willing to travel regularly (up to 80%) Must have or have the ability to obtain a Notary Public License At Canacre, our benefits program is one of the ways in which we reinforce the value we place on employees and the role they play in helping us achieve our goals. Canacre offers comprehensive health and dental coverage, paid time off, and disability insurance. Other benefits include a 401(k) Savings Plan employer matching program, Employee Assistance Program, flexible work arrangement and a variety of wellness programs. Canacre is an equal opportunity employer, committed to a diverse workforce. Canacre complies with federal and state/provincial law governing non-discrimination in employment practices. Given the volume of applications we typically receive, we are unable to respond to all applicants, however, you will be contacted if your experience is a suitable match with one of our upcoming projects. At Canacre, we are committed to upholding the highest standards of employment practices in each jurisdiction we operate in. We ensure that all employees are fairly compensated for their work, in accordance with the provisions outlined by the Fair Labor Standards Act (FLSA) and the Canada Labour Code.

Build your independent truck driving business while enjoying steady freight and high earnings with Greatwide's Nationwide OTR Dry Van Opportunity! At Greatwide, we offer CDL-A OTR Owner Operator Truck Drivers the independence to run your own business with the stability of a trusted, financially secure carrier. As part of The Evans Network of Companies, we provide you with steady freight and the potential for high earnings while maintaining the freedom you've always wanted. If you're ready to take your independence, business, and success to the next level, discover the opportunities Greatwide has for owner-operators like you. APPLY NOW! Advantages for Nationwide CDL-A OTR Owner Operators at Greatwide: * $4,000 - $6,500 average weekly gross earnings! * Pick your own loads - Dry Van Freight * Earn 75% of linehaul on all loads * 100% fuel surcharge (for additional earnings) * No forced dispatch - You're in control of your home time! * Remote onboarding - Get started from anywhere Operate in all 48 states, with many loads in/out of NC, SC, GA, AL, MS, LA, TX and TN Additional Owner Operator Truck Driver Benefits Include: * NO COST Cargo & Liability Insurance * Plate Program, Trailer Rentals, IFTA, & Tractor Insurance All Available With No Money Down! * Access to HUGE Fuel & Tire Discounts, EFS Fuel Cards and Medical Insurance options * Consistent weekly pay with direct deposit * $2,000 referral bonus * Clean Roadside Inspection Bonuses * 24/7 dispatch support * Career development and growth opportunities Requirements: * 1 full year Class A experience * Good MVR and PSP report * Tractor years 2000 and newer * Run under our DOT & authority Click Here to Apply Now! APPLY NOW CALL ********** Quick App Submission saved.","submit ActionMessageTimeout":null,"submit ActionMessagePosition":"top-form","submit ActionFormHide":false,"submit Action":"entry","submit ActionTab":"same-tab","error Message":" Couldn't save submission due to errors.","error MessagePosition":"top-form","loading Indicator":null,"loading IndicatorText":null,"validation OnSubmit":true,"validation OnFocus":false,"scroll ToTop":true,"has MultiplePages":false,"pages":[{"settings":{"submit ButtonLabel":"Submit","back ButtonLabel":"Back","show BackButton":false,"save ButtonLabel":"Save","show SaveButton":false,"save ButtonStyle":"link","buttons Position":"left","css Classes":null,"container Attributes":[],"input Attributes":[],"enable NextButtonConditions":false,"next ButtonConditions":{"show Rule":"show","condition Rule":"all","conditions":[]},"enable PageConditions":false,"page Conditions":{"show Rule":"show","condition Rule":"all","conditions":[]},"enable JsEvents":false,"js GtmEventOptions":[{"label":"event","value":"form PageSubmission"},{"label":"form Id","value":"short App"},{"label":"page Id","value":"311"},{"label":"page Index","value":0}]},"id":311,"layout Id":20,"name":"Contact Info","uid":"b86cdf88-03be-4739-9549-000b497e60b8","user Condition":null,"element Condition":null}],"theme Config":{"loading":{"class":"fui-loading"},"error Message":{"class":"fui-error-message"},"disabled":{"class":"fui-disabled"},"tab Error":{"class":"fui-tab-error"},"tab Active":{"class":"fui-tab-active"},"tab Complete":{"class":"fui-tab-complete"},"success Message":{"class":"fui-success-message"},"alert":{"class":"fui-alert"},"alert Error":{"class":"fui-alert fui-alert-error fui-alert-top-form","role":"alert","data-fui-alert":true},"alert Success":{"class":"fui-alert fui-alert-success fui-alert-top-form","role":"alert","data-fui-alert":true},"page":{"id":"fui-short App-pgdbgb-p-311","class":"fui-page","data-index":"0","data-id":"311","data-fui-page":true},"progress":{"class":"fui-progress","data-fui-progress":true},"tab":{"class":"fui-tab"},"success":{"class":"fui-success"},"error":{"class":"fui-error-message"},"field Errors":{"class":"fui-errors"},"field Error":{"class":"fui-error-message"}},"redirect Url":"https:\/\/driveforenoc.com\/thankyou","current PageId":311,"output JsTheme":true,"enable UnloadWarning":true,"enable BackSubmission":true,"ajax Timeout":10,"base ActionUrl":"https:\/\/driveforenoc.com\/index.php?p=actions","refresh TokenUrl":"https:\/\/driveforenoc.com\/index.php?p=actions\/formie\/forms\/refresh-tokens&form=FORM_PLACEHOLDER","script Attributes":[]}}" data-form-submit-method="page-reload" data-form-submit-action="entry" data-redirect="*********************************** First Name * Last Name * Cell Phone * Email * City * State * * -Select--AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming Zip * Do you have a CDL-A? * Select an option YesNo Have you had any moving violations in the last two years? * Select an option YesNo Do you have at least 1 year of verifiable Class A tractor-trailer experience from the last 5 years? * Select an option YesNo Are you 22 years or older? * Select an option YesNo Do you have any DWIs in the past 5 years? * Select an option YesNo Are you intending to run under your own authority? * Select an option YesNo What Equipment Type Do You Intend to Run? * Select an option ContainerDry VanFlatbed/StepdeckOpendeckPower OnlyHazmatReefer Resume Opt-in I hereby consent to receive autodialed and/or pre-recorded calls and/or SMS (text messages) from or on behalf of Evans Network of Companies at the telephone number provided above. 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Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Wasserman works with iconic sports and media figures across the world in every major sport, utilizing our extensive influence to maximize negotiations and create meaningful opportunities for our clients across teams, leagues, brands, content and live events. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 69 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit ***************** Job Description Recruits and represents a roster of exclusive multi-facilitated digital talent encompassing numerous cultural passion areas and creator formats. Manages the day-to-day business and brand development for represented talent, as requested. Sources, manages and executes digital partnerships, personal development, brand outreach and new talent acquisition alongside senior executives across agency divisions. Duties: Recruit and represent digital talent, with a focus across a broad set of passions, including, but not limited to fitness, health and wellness, fashion, family, beauty, etc. Provide a variety of services for represented clients, including but not limited to sourcing, managing and servicing digital partnerships for talent. Stay informed on the creator economy and companies/products looking for partnerships. Identify, establish and maintain relationships with new brands to work with digital talent (whether represented by employee or others). Work closely with agents and other employees across the Talent division, as requested, to help drive opportunities for clients represented by others who are interested in digital marketing. Supervise, train and develop staff ( e.g. , managing workload, delegating responsibilities, managing projects and performance management) while also creating an environment that fosters growth. Work closely with SVPs, in achieving department goals. Stay informed on the latest social trends for digital creators. Remain at the forefront of the creator landscape, regularly and proactively identifying new and emerging creators and discussing the same with the SVPs. Integrate with other departments to enhance and grow clients' day-to-day businesses, brands and personal ventures. Identify and manage inbound opportunities across multiple clients, including identifying clients represented by other agents if necessary and appropriate. Own and track multiple deals while using and enhancing the company's internal systems. Assist in the oversight and execution of productions for talent brand partnerships. Be live, onsite and in person for important talent meetings and activations. Regularly update senior executives on activities and workstreams for clients. Work with Talent legal, accounting and operations teams to ensure proper deal execution and payment. Skills/Qualifications: Deep knowledge of social media from a business and consumer perspective, including but not limited to advanced knowledge of X, Instagram, TikTok, YouTube, Snapchat and Facebook. Familiarity with social media monitoring metrics. 4-5+ years of talent management/influencer marketing experience (preferably at an agency). 1-2 years of experience managing a team of direct reports. Bachelor's Degree or equivalent industry experience. Working knowledge of new media platforms from a business and consumer perspective. Superb teamwork and team management skills. Extreme discretion: ability to handle confidential information. Requires considerable flexibility in scheduling and the willingness to work nights and weekends as needed. High emotional intelligence and demonstrated ability to build strong interpersonal relationships. Well-developed verbal and written communication skills and ability to interact positively with all types of people. A professional demeanor when talking to clients. Outstanding organizational skills and the ability to prioritize tasks and manage multiple projects simultaneously. Eagerness to be part of a fast-paced start up and help grow a next generation talent agency. Willingness and ability to travel, often with short notice (about 20% of the time). Ability to anticipate problems and manage others' expectations. Ability to maintain confidentiality and professionalism in all situations. Ability to exercise discretion, sound judgment and significant initiative. Base salary range: $90k - $200k plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

National Fuel is currently seeking full-time Customer Service Representatives for an outstanding career opportunity at our Williamsville, NY Customer Response Center. National Fuel is proud to have an inclusive workplace where diversity is valued, hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today. Looking for a career change? Love working with customers? Looking for a set Monday - Friday schedule? No call center experience is required. We are looking for YOU! PRIMARY RESPONSIBILITIES: * No weekends or evenings required! * This position requires employees to attend an instructor guided training course that will last for approximately 12-14 weeks. Training will include regular assessments. * The schedule during training will be Monday - Friday 7:30 a.m. - 4 p.m. * After successful completion of training, the work schedule will be Monday - Friday 9:30 a.m. - 6:00 p.m. * Work in a fast-paced call center environment that receives thousands of inbound calls each day from utility customers in our New York service territory. * Respond to a large variety of inbound calls which can include but are not limited to emergency calls, account/billing questions, collection issues, meter reads and new service requests. MINIMUM QUALIFICATIONS: * High school diploma or equivalent * Prior experience in a customer service focused environment * Proficient at navigating computer applications and web-based programs * Exceptional interpersonal skills * Proven history of dependability and reliability PREFERRED QUALIFICATIONS: * Prior experience with SAP and/or Microsoft Office applications. ABOUT NATIONAL FUEL: National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA. COMPENSATION AND BENEFITS: This is a position within the Company's collective bargaining unit with an hourly rate of pay. * Starting rate of pay $25.42/hour * After 6 months $27.90/hour * After one year $29.91/hour National Fuel offers a comprehensive benefits package including the following: * Medical and Prescription Drug Coverage · Paid Sick Time · Dental & Vision Coverage · Parental Leave for Mothers and Fathers · 401(k) with Company Match · Tuition Reimbursement · Company Funded Retirement Savings Account · Life Insurance · Paid Vacation · Flexible Spending Account · Paid Company Holidays * Charitable Giving Program HOW TO APPLY: Any candidate offered a position with National Fuel will be required to successfully complete a pre-employment drug test. For confidential consideration, please submit your resume and cover letter (preferably in PDF format) to **************** by 1/26/26. Attachments with a .docm extension will not be accepted. Please reference position #26-005NY - New York Customer Service Rep in the subject line of your email.

$18-25 hourly depending on experience does have the option to be a hybrid position but does require in person training* INNS OF AURORA, LLC CORE VALUES: While our employees' skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: • Courage • Initiative • Dependability • Flexibility • Integrity • Judgment • Respect for others Position Purpose: Under the direction of the Reservation Manager, the Reservationist will provide a seamless guest experience by securing accommodation, dining, Spa, and resort experience reservations with a professional and approachable demeanor. **Weekend and Evening Availability is Required** Responsibilities/Duties/Functions/Tasks: Secure all resort reservations (accommodations, experiences, and dining) via phone and electronic booking channels. using available resources to accommodate guest requests within parameters Communicate with guests primarily via phone and e-mail, occasionally in person. Act as a brand ambassador to curate "the perfect stay" for each and every guest Provide back-up support for guest services staff members, as needed. Ability to manage multiple systems simultaneously, leverage technology to increase efficiency and drive productivity Strategically up-sell guests to maximize revenue Provide tours to guests, if requested Provide support for Sales Department Maintain an approachable, knowledgeable, and accommodating attitude Answer general inquiries and direct phone calls to their appropriate departments Handle guest complaints with empathy and work to bring resolution to issues with little direct support from supervisor Maintain knowledge of current area events, activities, and hours of operation Maintain knowledge of guest policies, room rates, and availability Other duties, as assigned Requirements High school degree Comfortable working in a highly technical, multi-system driven environment Knowledge of high-touch operations and service requirements Ability to work independently and exercise excellent judgement Excellent written and verbal communication skills Proficiency in Microsoft Office programs and strong computer literacy Ability to multi-task effectively under fast-paced working conditions Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, holiday and evening availability PREFERENCES Prior experience in hotel operations/ reservations Experience working with Stay n' Touch PMS and Synxis CRS Specialized historical knowledge of Cayuga County Extensive knowledge of arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inn Familiarity with IOA properties Benefits We are proud to offer outstanding benefits to all of our employees. Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages. Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits. We are proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.

Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Cheektowaga and surrounding areas to assist with various real estate tasks. Requirements: You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the Cheektowaga area. You must be able to show homes using an electronic lockbox Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown. You can apply for this job if you meet the above requirements. Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in New York. To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable) If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed. Respond to this job posting to get more information.

Who We Are OneBridge Benefits was founded in 2013 by members of its current leadership team who had the vision to create better technology to support account-based health plans. Fast forward to today and we continue to be in growth mode, as a premier healthtech company servicing over 250,000 participants with over 2 billion dollars in health accounts. In becoming part of the OneBridge Benefits team you would be joining a group of bright, driven, and creative individuals. We have built an environment that creates opportunities for our people to serve greater roles within specialized teams as we never lose sight of the pursuit of individual passions. We strive to go above and beyond, and embrace open communication, collaboration, and flexibility to achieve our mission. Check out our careers page for more information on the Company and our Core Values: onebridgebenefits.com/careers/ Your Opportunity with Us: Our Customer Service Representative is part of our Customer Care Center and has an integral role in providing excellent customer service to our participants. This position may require flexibility in shift scheduling. A successful candidate would be ready to embrace the following key responsibilities: Takes pride in providing each participant with an outstanding experience Timely resolve participant issues, complaints, and inquiries Handle participant inbound and outbound calls by listening to participant needs and providing supportive solutions, along with capturing call log notes Inform clients and employers about upcoming changes or situations that impact their accounts Develop a thorough understanding of the Company's products and solutions to be able to guide callers through troubleshooting, navigating the company online portal and mobile applications Communicate, coordinate and team with other departments when needed to assist with solving participant issues Ability when the need arises to reprocess transactions within the system while on the phone with a participant Process forms and adjustments as directed by the participant Review and apply appropriate action to incoming documents from participants and employer groups Help train new employees and thoroughly share our internal customer service policies Analyze data, from reports and system information, to identify and resolve errors prior to final substantiation Consistently maintain production standards based on metrics and processing goals Meet or exceed quality standards for entered information A strong candidate would have the following qualifications and skills: Completed High School Diploma or equivalent Six months of customer service experience in a healthcare related or social services setting, or a combination of experience preferred Excellent written and verbal communication skills Ability to listen to a customer issue with an approach that de-escalates the situation High quality and accurate data entry skills Strong attention to detail and highly organized Individually driven as well as dedicated to working collaboratively with the team Ability to meet all department goals to include accuracy and productivity Strong analytical, problem-solving, and decision-making skills Proficiency in Microsoft Office products Flexibility to work additional hours as needed The OneBridge Way At OneBridge Benefits, we believe that a thriving Company Culture is the foundation of meaningful work and memorable experiences. Our atmosphere is rooted in connection, purpose, and authenticity. We invite you to explore and discover what makes us unique and see if it feels like the right place for you to thrive! We offer practical perks that makes a difference, like free covered parking just a short, easy walk away, as well as an on-site gym. We embrace a casual dress code, welcoming comfort that fits your work style while supporting your day-to-day business activities. We're community-minded changemakers, giving back through employee-driven charity involvement and causes that matter to our people This role is based in-office and requires regular in-person presence to support cross-functional collaboration and engagement. Candidates should be comfortable commuting to downtown, Buffalo, NY. Job Type: Full-time Pay: $20.00 per hour Schedule: Monday to Friday, 11:30am - 8:00pm Apply today to learn more about building your career with our OneBridge Benefits team.

Job Description At Sonwil, our enduring mission is to deliver high value, performance driven logistics solutions . We've done just that for over 40 years while building trusted partnerships with the likes of North America's largest shippers. The pursuit of innovation is always at the forefront of our service offerings, and we continue to shape the future of the supply chain and deliver sustainable solutions for future generations to come . Our Customer Experience Representatives are the foundation of the freight brokerage division of our business, helping customers move their inventory in the most cost effective way by identifying and providing logistics solutions. As a CXR, you will act in a supporting role for our portfolio of accounts while working in a team environment. Every day, you will be interacting directly with our customers: addressing their concerns, implementing solutions, and upholding Sonwil Logistics' commitment to top-tier service. Duties and Responsibilities Act as the main point of contact for customers seeking updates on a shipment Act as a point of contact regarding customer issues to internal stakeholders Develop efficient working relationship with facilities to optimize scheduling and quickly resolve issues Maintain strong relationships with current and prospective shippers Manage relationships with internal stakeholders, including other departments and divisions, to provide a seamless customer experience Proactively identify problems and implement effective solutions Provide exemplary customer service assistance through telephone and email interactions by solving customer problems Manage successful operational flow of loads including customer order processing, appointment scheduling and portal update Ensure accurate and timely order and data entry Generate and evaluate reports, as needed Other duties as assigned Qualifications Associate's degree preferred but not required High level multi-tasking ability with strong organizational skills Enthusiasm and high energy "People person," friendly, outgoing, and confidence is a must Willingness to work in a team environment, but able to conduct themselves and their work independently Transportation or Logistics background a plus but not required Safety Requirements Must be able to work in an office setting Physical Requirements This position is administrative in nature and will require the ability to sit, talk, and hear. This position is frequently required to stand, walk, reach, bend, and lift up to 5 pounds. NOTE: The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct reports None Please note that base pay offered may vary depending on job-related knowledge, skills and experience. M-F 8:30am-5pm

Handle guest complaints ensuring guest satisfaction. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Maintain complete knowledge at all times of: o All hotel features/services, hours of operation. o All room types, numbers, layout, decor, appointments and location. o All room rates, special packages and promotions. o Daily house count and expected arrivals/departures. o Room availability status for any given day. o Scheduled daily group activities. o Yield management strategies that are in place. o Hotel and departmental policies and procedures. Process all reservation requests, changes and cancellations received by phone, fax, e-mail, mail, internally and through corporate reservations center or travel agencies. Sell the best rated room to meet the guest's needs; maximize rate for all reservations. Explain guarantee and cancellation policies to callers; assign confirmation/cancellation numbers and relay such to caller. Set up proper billing accounts (i.e., room/tax/incidentals, tax exempt, direct/special billing) and process advance deposits according to Accounting policies and with proper authorizations. Verify all reservation information with caller to ensure accuracy. Set up group room blocks in the system. Book group reservations and input rooming lists against the room block. Monitor group cut-off dates and review with Sales or group contact. Return all unused rooms to general room inventory after group's cut-off date. Review group resumes and convey all pertinent information in the system to appropriate personnel 48 hours prior to group's arrival. Assist in Front Office areas as assigned Responsibilities: Provide superior guest services to include providing prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations, deadlines and information; process all payments according to established hotel requirements. Coordinate all aspects of group room block entry into the reservations system. Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications: High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Job Type: Full-time Pay: $17 per hour Work Location: In person, Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes.

Don't see the right role for you on our website at this time? Submit your resume to this posting for future consideration! ABOUT US: Montante Group delivers world-class real estate development, construction, and solar installation services through its three affiliated companies: TM Montante Development, Montante Construction and Montante Solar. Our philosophy on any project is to provide clients with superior value through projects that are distinctive and smart. We take pride in our ability to deliver unique spaces that have low occupancy costs and create operational efficiencies for our tenants and customers. Montante Group utilizes a team process, clearly identifying goals, maintaining consistent communication and performing quality work in a timely manner. All of our project partners take part in this process, including tenants, contractors, financing institutions, and local and state governments. Our collaborative process enables Montante Group to provide a high quality product at the very best price, all while ensuring that all parties are satisfied with the end results. ABOUT OUR OPPORTUNITIES: This is for general interest in the company and future consideration for future openings! Openings will be based out of our Buffalo, NY office. We are interested in speaking with candidates of all experience levels in the construction, real estate, solar, and property development categories. BENEFITS: Montante Group offers a wide variety of competitive benefits which includes: Competitive wages A comprehensive full benefit package including medical insurance with employer contribution towards premium, vision, dental, employer paid life insurance, and other ancillary benefits! Generous paid time off and paid holidays Financial protection which includes short- and long-term disability, accidental death & dismemberment insurance, critical illness and accident insurance, identity theft covered and various discounts. Annual performance and salary review, with potential for bonus Employee Assistance Program Employee engagement initiatives Montante Companies, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description: Training: 3 weeks of classroom training as well as 2.5 weeks of OJT training. Training schedule is the same as the shift schedule below. Shift Schedule: Sat 07:55am - 04:25pm, Mon, Tues, Wed, Fri 11:30am - 08:00pm EST Provides customer solutions by providing seamless delivery of service, and/or fulfillment requests by answering calls, text messages or emails in a contact center environment. Requires knowledge of multiple products and ability to deepen or retain relationships through service. Performs routine account-related transactions. Involves referring customers to the appropriate line of business for products not supported. May be required to solve problems and investigate/resolve a wide variety of issues and requests that include gathering additional information, setting expectations and working with other support organizations to fulfill the request. May handle escalated issues by successfully navigating the organization to resolve customer requests. Routes, maintains and tracks outstanding servicing requests and provides thorough follow up. Accountable for the successful resolution of all customer requests. Typically requires 1-2 years of experience. Qualifications Should have a Customer Service experience in Call center environment. Should have at least 1 - 2 years of experience Additional Information To get further details or to apply for this position please contact: Suhas Konuche ************ ******************************

Job DescriptionCompany: Wilkins Recreational Vehicles Job Title: Customer Experience Coordinator - Full Time We believe talent makes a difference! Join an award-winning team offering excellent earning potential and opportunities for long-term growth, including a leadership team that values your professionalism, customer focus, and attention to detail. We're looking for team members who create outstanding first impressions-because we know exceptional experiences begin at the front desk. Salary Range: $18.00 - $20.00/hour Job Duties: Greet and welcome all incoming customers in a warm, friendly, and professional manner-creating a positive first impression and helping set the tone for an exceptional experience. Provide excellent front-line customer service by directing customers to the appropriate team member or department with confidence and care. Promptly and professionally answer incoming phone calls, ensuring accurate information is provided or calls are routed appropriately. Support the coordination and check-in process of all incoming new vehicles, working closely with both sales and service departments. Complete associated paperwork and input vehicle information accurately into our system. Serve as a helpful administrative resource for the entire Wilkins RV team-keeping our operations running smoothly and efficiently. Requirements: Strong interpersonal skills with the ability to warmly and professionally interact with customers and colleagues. Dependable, detail-oriented, and organized with a customer-first mindset. Capable of effectively handling multiple calls and tasks in a fast-paced environment while maintaining a positive attitude. Saturday and Evening availability #1 RV Dealer in New York Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York, and Northern Pennsylvania. Powered by JazzHR A0ExFsQYf9

We are a community of dedicated Sales and Customer Service professionals united by a shared vision to create exceptional customer experiences and drive outstanding service results. As a Sales and Customer Service Agent with our company, you will work to represent AT&T services and recommend the best products to customers that fit their desired needs. We invest in our Sales and Customer Service Agent members, offering product training, sales development strategies, and an opportunity for advancement within this role. As a Sales and Customer Service Agent, you will find an environment where your ideas are heard, get the opportunity to work with customers in engaging settings, and develop new skills daily. Sales and Customer Service Agent Key Responsibilities: Interact with new and existing customers of AT&T's services to understand their needs and recommend suitable products and services, and/or enhancements at retail stores Educate customers on our telecommunication product offerings, promotions, and new technologies through a guided sales presentation Work with customers one-on-one to process any sales orders they have shown interest in and want to purchase Resolve customer inquiries and issues efficiently and courteously, ensuring high satisfaction Achieve daily and weekly retail sales metrics by effectively presenting product benefits Continuously update product knowledge to stay informed about AT&T's evolving portfolio Participate in training and development sessions to enhance sales and service skills Sales and Customer Service Agent Skills: Must be 18+ years of age and eligible to work in the US Proven experience in customer service, retail, or sales is a plus Genuine desire to help people Comfortable working in a retail environment Ability to work independently and as part of a team Reliable transportation is a plus when working in our retail stores Proficiency in basic computer applications and willingness to learn new systems A paycheck you can count on, and commissions that go as far as your ambition. Compensation is based on an hourly wage and commissions earned with every sale. Average total compensation is reflected in the estimated earnings.

Why Join Care Medical Practice? Care Medical Practice is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient's race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality-not a burden-every single day. Join us in creating a better way to care. Position Overview The Family Member Call Center Agent, is a frontline brand ambassador for Care Medical Practice and our sister PC Grace at Home. This position is pivotal in delivering an exceptional experience to our Family Members (patients) by handling high-volume inbound and outbound communications to schedule and reschedule appointments, conduct appointment reminder outreach, and support Care Medical/Grace at Home wellness campaigns. The role also includes routing clinical triage information to providers, and assisting with medication refills, medical records, medical documentation, and medical service coordination with the nursing team. Agents support a comprehensive primary care model-including pediatric care, women's health, family planning, adult medicine, and geriatrics-using sound judgment, clear communication, and strict adherence to privacy and quality standards. Key Responsibilities Patient Access, Scheduling, and Outreach: Answer 40-80 inbound calls daily with professionalism and empathy; complete timely outbound follow-up calls and texts. Schedule, reschedule, and cancel appointments accurately across multiple providers and departments in accordance with clinical protocols and urgency (e.g., well-child checks and pediatric vaccines, women's health screenings, chronic care follow-ups, acute visits). Place proactive appointment reminder calls/texts and perform rescheduling outreach to reduce no-shows and close care gaps. Support Care Medical/Grace at Home wellness campaigns through targeted outreach, education, and scheduling for preventive and in-home wellness services. Provide clear instructions on visit preparation, required documentation, insurance/referrals, and practice policies (no-shows, late arrivals). Clinical Request Intake and Triage Routing: Apply basic triage guidelines to assess urgency and perform warm transfers/escalations to clinical teams as indicated. Intake and route clinical requests efficiently, including: Medication refill requests (collect pharmacy details, last visit date, medication name/dose; route per protocol). Medical records requests (verify identity/authorization, log requests, route to records team). Medical documentation and forms (e.g., school/work forms, FMLA; ensure completeness, route, track). Vaccine records (locate/verify in EMR/registry and route or coordinate release as appropriate). Collaborate with clinical and administrative teams to support care coordination and timely communication back to Family Members. Data Integrity, Compliance, and Quality: Collect, verify, and update demographics, contact preferences, insurance, PCP attribution, and referrals/authorizations. Document thoroughly and accurately in EMR/scheduling systems (e.g., MEDENT) in compliance with HIPAA and organizational policies. Meet or exceed performance and quality metrics (e.g., first-contact resolution, schedule accuracy, average handle time, patient satisfaction). Participate in ongoing training, feedback, and quality improvement efforts. Required Qualifications Education: High school diploma or equivalent required. Coursework/certification in medical office administration, healthcare communications, or patient access preferred. Medical terminology. Experience: 1-2 years in a high-volume medical call center, centralized scheduling, or patient access role preferred. Experience supporting primary care across pediatrics, OB/GYN, internal medicine/geriatrics, or multi-specialty settings preferred. Experience with outreach campaigns (appointment reminders, care gap closure, wellness initiatives) is a plus. Communication: Excellent verbal communication, active listening, and de-escalation skills; calm, professional, and patient-centered approach. Bilingual skills (English/Spanish or languages reflective of our Family Members) strongly preferred. Technical Proficiency: Proficiency with EMR/scheduling systems (e.g., MEDENT, Epic, Athenahealth) and call center tools (e.g., RingCentral). Accurate, efficient data entry; able to navigate multiple systems and outreach platforms. Additional Competencies: Strong judgment to follow protocols and escalate appropriately. Organized, detail-oriented, and dependable; strong follow-through and ownership of resolution. Ability to build trust and rapport with Family Members, teammates, and provider offices. Strict adherence to HIPAA and privacy standards. Our Benefits Financial Well-being Competitive Compensation: We offer competitive salaries to attract and retain the best talent. 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match. Health and Wellness Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution. Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife. Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you. Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time. Additional Perks Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance. Commuter Benefits: Save on your commute with our commuter benefits program. Mileage Reimbursement: Get reimbursed for work-related travel expenses. The working environment and physical requirements of the job include: Practice-based, with daily In-office work. The job is performed indoors in a traditional office setting with air conditioning, artificial light, and an open workspace. In this position you will need to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculators, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business. Equal Opportunity & Reasonable Accommodation Statement Care Medical Practice is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. If you require a reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process. Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

NACA IN-HOUSE REAL ESTATE AGENT COMPENSATION RANGE: $60,000 to 100,000+ (100% Commission with ability to exceed $100,000) FLSA: Independent Contractor CONTACT: ************* WEBSITE: ************ Dear NACA Job Applicant, Thank you for your interest in working at NACA. Please follow the below steps. YOU HAVE ACCESSED THIS SITE THROUGH THE NACA WEBSITE: Complete the below application. The application process involves a series of questions which will require some time and thought to complete. Also, please submit your resume. Due to the high demand from applicants please allow a week to review your application and to receive a response. If you pass the initial evaluation, a member of the HR team will contact you to schedule an interview and a pre-employment assessment online. YOU HAVE ACCESSED THIS SITE DIRECTLY: Visit our website at https://************/careers/ to view the job description. Please also use this opportunity to read more about NACA's extraordinary accomplishments over 40 years, and our Best in America homeownership programs. GENERAL INFORMATION: To gain an insight into NACA's homebuying process, job requirements and NACA's mission, you can register to attend a homebuyer's workshop which are held virtually and also face-to-face every two weeks. Also, to learn about NACA's outstanding homeownership programs you can access the attached Homebuyer Workbook. Working at NACA requires strong customer service skills, significant time commitment, and ability to work in a fast-paced work environment. We are looking for dedicated and talented hard-working individuals who are willing to further NACA's mission of fighting for economic justice and affordable homeownership particularly for those subjected to systemic racism. Working at NACA provides unprecedented opportunities for someone to do well by doing good. If you are excited about becoming part of our fast-growing organization that sets the national standard in providing affordable homeownership and advocacy, we invite you to apply by accessing the link below. We look forward to reviewing your application. In the meantime if you have any questions, please contact us at *************. Sincerely, Bruce Marks NACA's CEO & Founder