How To Become An Agent Assistant: What It Is and Career Path

What is an agent assistant and how to become one

Updated January 8, 2025

3 min read

There is more than meets the eye when it comes to being an agent assistant. For example, did you know that they make an average of $17.98 an hour? That's $37,404 a year! Between 2018 and 2028, the career is expected to grow 6% and produce 32,900 job opportunities across the U.S.

ScoreAgent AssistantUS Average

Salary

2.9

Avg. Salary $37,404

Avg. Salary $59,228

Stability level

6.8

Growth rate 6%

Growth rate 0.3%

Diversity

5.6

Race

American Indian and Alaska Native 0.15%

Asian 4.86%

Black or African American 9.24%

Hispanic or Latino 15.77%

Unknown 3.55%

White 66.44%

Gender

female 70.98%

male 29.02%

Age - 46

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46

Stress level

6.8

Stress level is high

7.1 - high

Complexity level

8.9

Complexity level is advanced

7 - challenging

Work life balance

6.1

Work life balance is fair

6.4 - fair

Key steps to become an agent assistant

Explore agent assistant education requirements

Most common agent assistant degrees

Bachelor's

53.8 %

High School Diploma

16.6 %

Associate

16.5 %

Start to develop specific agent assistant skills

Skills	Percentages
Customer Service	17.19%
Life Insurance	9.58%
Insurance Policies	8.50%
Outbound Calls	6.14%
Inbound Calls	5.75%

Complete relevant agent assistant training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New agent assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an agent assistant based on U.S. Bureau of Labor Statistics data and data from real agent assistant resumes.

Obtain the necessary licensing

Becoming an licensed agent assistant usually doesn't require a college degree. However, you need to pass an exam to become a licensed agent assistant in most of states. 38 states require agent assistants to have license for their work. You can see the list of states below.

State	Education	Exam	License url
Alabama	-	-	Licensed Insurance Producer
Arkansas	Degree required	State exam required	Insurance Sales Producer (Agent)
Colorado	Specific course required	State exam required	Insurance Agent
Connecticut	Specific course required	State exam required	Producer License, Individual
Delaware	-	State exam required	Insurance Agent

Gain additional agent assistant certifications

Agent assistant certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific agent assistant certification, having one may help you stand out relative to other applicants.

The most common certifications for agent assistants include Certified Nurse Assistant (CNA) and Medical Assistant.

More About Certifications

Research agent assistant duties and responsibilities

Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
Train in technical support for Hewlett-Packard customers.
Handle inbound technical support phone calls from Hewlett-Packard notebook customers.

Prepare your agent assistant resume

When your background is strong enough, you can start writing your agent assistant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an agent assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable agent assistant resume templates

Build a professional agent assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your agent assistant resume.