There is more than meets the eye when it comes to being an agent assistant. For example, did you know that they make an average of $17.98 an hour? That's $37,404 a year! Between 2018 and 2028, the career is expected to grow 10% and produce 48,300 job opportunities across the U.S.

What Does an Agent Assistant Do

There are certain skills that many agent assistants have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, self-confidence and analytical skills.

Learn more about what an Agent Assistant does

How To Become an Agent Assistant

If you're interested in becoming an agent assistant, one of the first things to consider is how much education you need. We've determined that 53.8% of agent assistants have a bachelor's degree. In terms of higher education levels, we found that 3.9% of agent assistants have master's degrees. Even though most agent assistants have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become an Agent Assistant

Agent Assistant Career Paths

Average Salary for an Agent Assistant

Agent Assistants in America make an average salary of $37,404 per year or $18 per hour. The top 10 percent makes over $49,000 per year, while the bottom 10 percent under $27,000 per year.
Average Agent Assistant Salary
$37,404 Yearly
$17.98 hourly

What Am I Worth?

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Roles and Types of Agent Assistant

There are several types of agent assistant, including:

Agent

Role:

So long to the days of claiming you don't know where you want to go for lunch because, as an agent, you have a lot of decision-making power in your hands. Be prepared to use it.

Agents help clients by acting as their liasion. They negotiate terms of contracts, particularly on a financial level. The more money you make your client, the more money you'll be able to collect. So you'll want to work on your negotiation and persuasion skills.

Agents work in a variety of industries, so you can have your pick of opportunities. Some work in the entertainment industry, while others are in the financial scene. Wherever you end up, you'll most likely be working a full-time job. Although, some client meetings can be done outside of normal work hours. This means you might want to prepare yourself for some late nights.

  • Average Salary: $37,864
  • Degree: Bachelor's Degree

Insurance Agent

Role:

Well, insurance agents are salespeople, they have a very specific industry that they work in. Sometimes they may only sell one type of insurance, but many sell lots of different insurances. This includes car, rental and health.

While, you can get a job as an insurance agent with just a high school degree, many agents have a bachelor's degree. In addition, you need to be licensed in the state where you'll be working. But the learning doesn't stop there. Insurance agent learn a lot through their on-the-job training. Here's to learning something new every day!

  • Average Salary: $51,936
  • Degree: Bachelor's Degree

Sales Agent

Role:

With an average salary of $41,574 per year and a job growth rate of 4%, entering the career world as a Sales Agent is a good start. Not only will you have a stable job, but you also have the chance to explore other careers related to your professional path. You can be an Agent, an Account Executive, a Regional Sales Manager, and a National Sales Manager.

As a Sales Agent, also known as a sales representative, you will offer clients goods and services. Since you are selling or offering goods to existing and potential clients, you need to be knowledgeable about the product of the company in order to be able to assist the customers when they have concerns.

When it comes to skills and traits, you need to be creative and detail-oriented. You also need to have good math skills since you are doing business. Lastly, excellent customer service skills are needed as a Sales Agent; you need to know what your customer needs and provide them with appropriate goods and services.

  • Average Salary: $45,217
  • Degree: Bachelor's Degree

States With The Most Agent Assistant Jobs

Mouse over a state to see the number of active agent assistant jobs in each state. The darker areas on the map show where agent assistants earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Agent Assistant Jobs By State

RankStateNumber of JobsAverage Salary
1California2,808$31,811
2Texas1,879$31,595
3Florida1,755$33,595
4Ohio1,556$39,167
5Pennsylvania1,471$37,647
6New York1,151$44,937
7Illinois1,084$36,625
8Massachusetts992$44,731
9Arizona894$35,577
10Georgia841$32,563
11Colorado755$36,398
12Virginia643$34,454
13Washington615$42,097
14Tennessee598$33,903
15Wisconsin581$42,416
16New Jersey573$41,341
17Indiana566$36,900
18North Carolina529$35,094
19Oregon523$39,852
20Alabama497$39,345
21Maryland453$36,634
22Utah430$32,445
23South Carolina420$34,934
24Louisiana419$33,006
25Iowa383$36,249
26Oklahoma318$31,325
27Nebraska309$39,738
28Arkansas308$33,270
29Connecticut290$41,447
30Nevada275$31,349
31Kansas261$35,569
32Mississippi202$33,720
33Idaho194$35,345
34New Hampshire193$44,653
35Kentucky170$33,977
36New Mexico168$29,948
37Delaware156$37,778
38Montana150$37,447
39Rhode Island140$43,731
40West Virginia120$31,118
41Vermont108$39,243
42South Dakota107$41,435
43Wyoming91$36,398
44North Dakota90$41,457
45Hawaii86$37,865
46Alaska68$55,513
47Minnesota0$40,644
48Maine0$39,869
49Michigan0$37,154
50Missouri0$33,486

Agent Assistant Education

Agent Assistant Majors

27.9 %

Agent Assistant Degrees

Bachelors

53.8 %

High School Diploma

16.6 %

Associate

16.5 %

Top Colleges for Agent Assistants

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

$55,584

Enrollment

10,764

2. Boston University

Boston, MA • Private

In-State Tuition

$53,948

Enrollment

17,238

3. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition

$14,760

Enrollment

31,451

4. Howard University

Washington, DC • Private

In-State Tuition

$26,756

Enrollment

6,166

5. SUNY College at Oswego

Oswego, NY • Private

In-State Tuition

$8,440

Enrollment

7,039

6. Stanford University

Stanford, CA • Private

In-State Tuition

$51,354

Enrollment

7,083

7. Baylor University

Waco, TX • Private

In-State Tuition

$45,542

Enrollment

14,159

8. University of Louisiana at Lafayette

Lafayette, LA • Private

In-State Tuition

$9,912

Enrollment

14,245

9. Ball State University

Muncie, IN • Private

In-State Tuition

$9,896

Enrollment

15,529

10. Butler University

Indianapolis, IN • Private

In-State Tuition

$41,120

Enrollment

4,553

Top Skills For an Agent Assistant

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 17.2% of agent assistants listed customer service on their resume, but soft skills such as communication skills and self-confidence are important as well.

  • Customer Service, 17.2%
  • Life Insurance, 9.6%
  • Insurance Policies, 8.5%
  • Outbound Calls, 6.1%
  • Inbound Calls, 5.7%
  • Other Skills, 52.9%

Choose From 10+ Customizable Agent Assistant Resume templates

Zippia allows you to choose from different easy-to-use Agent Assistant templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Agent Assistant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Agent Assistant Resume
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Agent Assistant diversity

Agent Assistant Gender Distribution

Female
Female
71%
Male
Male
29%

After extensive research and analysis, Zippia's data science team found that:

  • Among agent assistants, 71.0% of them are women, while 29.0% are men.

  • The most common race/ethnicity among agent assistants is White, which makes up 66.4% of all agent assistants.

  • The most common foreign language among agent assistants is Spanish at 56.7%.

Online Courses For Agent Assistant That You May Like

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1. Virtual Agent Development in Dialogflow ES for Citizen Devs

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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice...

2. Virtual Agent Development in Dialogflow CX for Citizen Devs

coursera

Welcome to "CCAI Virtual Agent Development in Dialogflow CX for Citizen Developers", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX. This is an intermediate course, intended for learners with the...

3. Virtual Transaction Coordinator for Real Estate Agents

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Build a Team, Delegate Tasks, Monitor Results Remotely & Deliver Extraordinary Service to Clients by Using GoogleDocs...

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Best States For an Agent Assistant

Some places are better than others when it comes to starting a career as an agent assistant. The best states for people in this position are Alaska, New York, Massachusetts, and New Hampshire. Agent assistants make the most in Alaska with an average salary of $55,513. Whereas in New York and Massachusetts, they would average $44,937 and $44,731, respectively. While agent assistants would only make an average of $44,653 in New Hampshire, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Hampshire

Total Agent Assistant Jobs: 193
Highest 10% Earn:
$57,000
Location Quotient:
1.2

2. Rhode Island

Total Agent Assistant Jobs: 140
Highest 10% Earn:
$60,000
Location Quotient:
1.25

3. Massachusetts

Total Agent Assistant Jobs: 992
Highest 10% Earn:
$59,000
Location Quotient:
1.17
Full List Of Best States For Agent Assistants

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Top Agent Assistant Employers

Most Common Employers For Agent Assistant

RankCompanyAverage SalaryHourly RateJob Openings
1New York Life Insurance$52,625$25.3052
2COUNTRY Financial$50,165$24.1264
3Northwestern Mutual$48,701$23.4141
4U.S. Secret Service$45,100$21.6854
5Farm Bureau Insurance$44,182$21.2426
6Keller Williams Realty$43,482$20.9031
7State Farm Insurance Agency$41,495$19.95154
8Marcus & Millichap$41,341$19.8826
9American Family Insurance$40,482$19.46319
10United Talent Agency$39,325$18.9132