Agent Assistant Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applicant with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate.

At Zippia, we went through over 6,200 Agent Assistant resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

See More Example Resumes

Five Key Resume Tips For Landing an Agent Assistant Job:

Relevant Experience
Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords found in the job description. If they’re looking for someone with Customer Service, be sure to list it as a skill.
Quantifiable Achievements
Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number.
Your Unique Qualities
Recruiters and hiring managers are looking at hundreds of resumes. Let yours stand out, and try not to sound too boring.
Strong Content
If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content.

How To Write an Agent Assistant Resume

Contact Information
First things first — employers only spend about six seconds looking at resumes before they decide to keep them or throw them away, so you should definitely let them know whose it is.
Commute and relocation are things that employers take into consideration when sifting through candidates, so provide your current address in your resume header so that employers have an idea of where you are in relation to their office.
LinkedIn Profile
If you feel that a link to your social media profile could further your standing as a candidate, go ahead and include it. This doesn’t mean you should throw in a link to your hilarious Twitter profile, but instead provide your LinkedIn profile.
Professional Summary (Objective)
Career objective statements are one of the most overlooked pieces of otherwise stellar resumes. It’s not that every Agent Assistant CV out there needs one — it’s just that the ones that really do need them typically never think to include them.
The goal of this section is simple: to summarize the resume in a few short sentences. Through your resume summary you enable employers to quickly learn whether you are a good match for the job. Here are a few things to keep in mind when writing a professional summary:
Keep it short: it should be 4 sentences max
Highlight your most impressive skills or achievements

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume
For Agent Assistants, the skill that stands out above all others in terms of how frequently it shows up on agent assistant resumes is customer service, which is more than twice as common as the next common skill: phone calls. Including these skills on your resume won't necessarily make you stand out from the crowd, but they can help reinforce your experience as an agent assistant.
Top Skills for an Agent Assistant
Here are a few key points of to keep in mind while writing your skills section:
Include between 6 to 12 skills
Make sure to only include hard skills
Highlight your most impressive skills or achievements
Write your work experience section in a way that embraces your agent assistant skills. Sounds easier said than done? Take a look at how other people have done it. Below are real examples from agent assistant resumes that people have included in their work experience section to demonstrate their knowledge of key skills:
Agent Assistant

Candidate Info

Years In Workforce
Years As an Agent Assistant
Bachelor's Degree
Bachelor's Degree - Biology
  • Dissect and resolve customer's mobile, internet and landline issues.
  • Help desk to incoming calls by customers having technical problems with Verizon FIOS cable, internet and voice, solving issues.
  • Provide good customer service Troubleshoot home telephone service Check internet coverage in the area
  • Walk customer through proper troubleshooting steps to resolve their issue.
  • Provide Repair support to Verizon Fios customers Customer service
Debit Agent

Candidate Info

Years In Workforce
Years As an Agent Assistant
Doctoral Degree
Doctoral Degree - Marketing
  • Provided first level technical troubleshooting to determine appropriate action for trouble resolution.
  • Repaired and replaced Internet modems and computers.
  • Worked closely with the clients and management for Verizon Long Distance.
  • Convinced and sold premium channels to DIRECTV customers Preparing reports, assessments and compose correspondence.
  • Worked for clients: Chase Bank, TD Bank, AT&T, Verizon etc.
Agent Assistant

Candidate Info

Years In Workforce
Years As an Agent Assistant
Bachelor's Degree
Bachelor's Degree - Business/Commerce
  • Presented AFLAC supplemental health insurance to small and large (200+ employees) groups of employees.
  • Provide information on Aflac various policy s for healthcare benefits.
  • Prospected for potential new clients Presented Aflac information to employers and employees Conducted enrollments with new policyholders
  • Conducted presentations during open enrollment periods at companies explaining Aflac benefits to employees.
  • Served as an Independant Associate for Aflac, including servicing existing accounts.
Computer Operator

Candidate Info

Years In Workforce
Years As an Agent Assistant
Master's Degree
Master's Degree - Computer Engineering
  • Administrated User ids within Unix Environment and QA testing.
  • Trained and supervised day-shift operations staff providing mainframe computer support for multiple global contracts.
  • Answer customers' questions about merchandise and advise customers on merchandise selection, through multi-line phone and email communications.
  • Handled third shift operations (12 AM to 8:30 AM) on several key IBM mainframe internal systems.
  • Monitor systems consoles, interpret and respond to messages.
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As an agent assistant, you may be curious how your education stacks up against other applicants. As long as you have a bachelor's degree, you're in the majority. Our research showed that most Agent Assistants have a 4-year degree as the highest education level.
Overwhelmingly, those applying to agent assistant positions majored in Business. Some of the other common majors that appear on agent assistant resumes include Communication, Accounting, and Criminal Justice.
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As shown above, the Education section can be very brief. However make sure to include the following:
The name of the school you attended
The year you attended
Your major
Your GPA
The level of education you attained

Agent Assistant Salary

Did your resume land you an interview? Be prepared to talk salary.

How To Answer "What Are Your Salary Requirements"

When you are ready to send your resume to employers, it's important to be aware of the current market conditions for Agent Assistants. Salary can vary based on factors such as location, company, and industry. Check out our detailed salary information for Agent Assistants to learn more.

Average Employee Salary
Min 10%
Median 50%
Max 90%