Inside Sales - Actuation and Valve Services
Agent job in Sulphur, LA
* Receive correspondence from external and internal customers which must be handled on a timely basis. * Tasks will include quoting, executing, final pricing, and invoicing. * Responsible for managing open order dates and work scope. * The ability to communicate clearly and effectively with multiple divisions. (Production, Outside Sales, Project Management, Customer)
* Ability to research and identify necessary repair parts.
* This job is demanding in terms of knowledge, skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine.
* Multi-tasking and the ability to handle and manage interruptions is expected.
* Overtime, and after hour work can be required during outage season.
* Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times.
* Attend and participate in required trainings.
* Participate in the after hour and weekend 'On-Call' rotation.
* Always build and cultivate solid relationships.
* Regular and predictable attendance is essential for this position.
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************
Custodial Customer Representative
Agent job in Beaumont, TX
Efficient Systems, a family owned and operated award winning Air Conditioning, Heating, & Indoor Air Quality company has serviced Southeast Texas since 1979. We offer maintenance, repair and replacement systems for residential, commercial and industrial clients throughout the greater Beaumont, Orange, Nederland, Lumberton, and Port Arthur area.
Efficient Systems offer only the best air conditioning, heating, and indoor air quality products. We service all makes and models of heating and air conditioning systems, and offer HVAC system design services for new construction and home remodeling. We also offer commercial refrigeration and kitchen equipment as well as building control systems and industrial dehumidification equipment.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Answer incoming calls professionally.
• Verify and update patient demographics with each patient related call as needed.
• Screen callers to determine caller's needs.
• Schedule, cancel, confirm or reschedule appointments according to the scheduling guidelines.
• Transfer calls to the clinics according to protocol.
• Answer caller questions according to protocol.
• Take and forward messages to the appropriate party.
• Provide exceptional customer service to all callers.
• Maintain cultural sensitivity when dealing with customers and coworkers.
• Respond to customer inquiries.
OTHER DUTIES AND RESPONSIBILITIES:
• Maintain a safe work environment by remaining informed of and compliant with the clinic's safety policies, and in particular by application of safe practices in area of own responsibility.
• Compliance:
o Knowledgeable of and compliant with laws and regulations governing area of responsibility.
o Responsible for reporting any potentially non-compliant conduct.
o Cooperate fully with our Compliance Officer in upholding our Compliance Plan
• Act as a team player in all work situations.
• Always consider “what is the right thing” when making a decision.
• Maintain a safe work environment.
• Look for ways to improve job quality and create a fun work atmosphere.
• Assist financial screeners with filing, copying and other office duties during lower call volume periods.
• Build collaborative relationships with NTMs, financial screeners and front desk staff through strong communication.
• May assist with training other Call Center Attendants.
• Performs other duties and responsibilities as requested.
Qualifications
Requirements A. Education / Experience:
• High School diploma or GED preferred.
• One year phone service preferred.
• One year medical facility preferred.
Additional Information
Knowledge, skills and abilities:
• Fluent in both English and Spanish preferred.
• Good telephone etiquette and excellent keyboard skills
• Excellent grasp of call center guidelines, protocols and rules for scheduling and managing patients.
• Excellent interpersonal skills enabling the person to be able to react effectively and calmly in emergencies and within strict guidelines.
• The capacity to maintain the trust of the customers as well as customer confidentiality.
Automotive BDC agent -Business Development Center-
Agent job in Orange, TX
Job Description: BDC Agent (Business Development Center) - [Team Granger] Are you a communication whiz with a passion for helping people find their dream car? Do you thrive in a fast-paced environment and enjoy exceeding expectations? Then join our winning team as a BDC Agent! Team Granger is seeking a driven and enthusiastic BDC Agent to play a vital role in our sales funnel. You will be the first point of contact for potential customers, acting as a bridge between our marketing efforts and showroom visits. Responsibilities: Respond to inbound phone calls and online inquiries from potential customers about our new and pre-owned vehicles. Qualify leads by identifying customer needs and budget constraints. Schedule appointments for qualified leads with our sales team. Follow-up with leads after initial contact to ensure a positive experience. Research and maintain a strong knowledge of our vehicle inventory, features, and pricing. Assist with outbound calls to existing customers and service inquiries (as needed). Enter customer information and track interactions within our CRM system. Maintain a positive and professional demeanor throughout all interactions. Benefits: Competitive hourly + commission structure Training and development opportunities Fun and energetic work environment Potential for career advancement within the dealership Be part of a team dedicated to providing exceptional customer service Health, dental, vision, 401k, paid vacation & sick time To Apply: Please submit your resume and cover letter to ********************** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Requirement:Qualifications: Minimum 1 year of experience in sales, customer service, or a related field (or equivalent demonstrable skills) Excellent communication and interpersonal skills, both verbal and written Strong ability to build rapport with customers and identify their needs Proactive and results-oriented with a focus on exceeding customer expectations Excellent telephone etiquette and the ability to handle multiple calls simultaneously Strong computer skills with proficiency in CRM software and data entry Ability to work independently and meet deadlines in a fast-paced environment A positive attitude, self-motivation, and a willingness to learn
Easy ApplyAutomotive BDC agent -Business Development Center
Agent job in Orange, TX
BDC Agent (Business Development Center) - [Team Granger]
Are you a communication whiz with a passion for helping people find their dream car? Do you thrive in a fast-paced environment and enjoy exceeding expectations? Then join our winning team as a BDC Agent!
Team Granger is seeking a driven and enthusiastic BDC Agent to play a vital role in our sales funnel. You will be the first point of contact for potential customers, acting as a bridge between our marketing efforts and showroom visits.
Responsibilities:
Respond to inbound phone calls and online inquiries from potential customers about our new and pre-owned vehicles.
Qualify leads by identifying customer needs and budget constraints.
Schedule appointments for qualified leads with our sales team.
Follow-up with leads after initial contact to ensure a positive experience.
Research and maintain a strong knowledge of our vehicle inventory, features, and pricing.
Assist with outbound calls to existing customers and service inquiries (as needed).
Enter customer information and track interactions within our CRM system.
Maintain a positive and professional demeanor throughout all interactions.
Benefits:
Competitive hourly + commission structure
Training and development opportunities
Fun and energetic work environment
Potential for career advancement within the dealership
Be part of a team dedicated to providing exceptional customer service
Health, dental, vision, 401k, paid vacation & sick time
To Apply:
Please submit your resume and cover letter to **********************
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Qualifications:
Minimum 1 year of experience in sales, customer service, or a related field (or equivalent demonstrable skills)
Excellent communication and interpersonal skills, both verbal and written
Strong ability to build rapport with customers and identify their needs
Proactive and results-oriented with a focus on exceeding customer expectations
Excellent telephone etiquette and the ability to handle multiple calls simultaneously
Strong computer skills with proficiency in CRM software and data entry
Ability to work independently and meet deadlines in a fast-paced environment
A positive attitude, self-motivation, and a willingness to learn
Easy ApplyAMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE
Agent job in Port Arthur, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
Life Insurance Position - State Farm Agent Team Member
Agent job in Port Neches, TX
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
Bette Davidson, State Farm, is seeking a qualified and self motivated professional for the role of Life Insrance sales. As a customer-oriented expert, you will market Life insurance services and products to benefit customers and their families. Your sales experience equips you to continually grow your income as you provide the necessary support and reassurance.
As a strategic and emotionally intelligent resource to the community, we are excited to expand our successful agency with your skillset.
RESPONSIBILITIES:
Consult on life insurance products to customers.
Assist customers with life insurance applications and claims.
Provide customers with information on life insurance plans and options.
Maintain compliance with life insurance regulations.
QUALIFICATIONS:
Knowledge of life insurance products and services.
Strong sales and customer service skills.
Previous experience in life insurance sales preferred.
Physician Sales Marketing Agent - Neurology
Agent job in Beaumont, TX
Pharmaceutical Sales Representative
We are a national healthcare company bring life-changing medicines to those who need them, as well as improve the understanding and management of disease. We give our best effort to our work, and we put our sales people first. We're looking for sales professionals who want to work on our Pharmaceutical Sales Rep team and who are determined to make life better for patients.
Responsibilities - Pharmaceutical Sales Representative
Have you demonstrated your ability to achieve results in a challenging and progressive environment? Are you a self-starter with the desire to achieve and win?
Key Pharmaceutical Sales Rep Responsibilities:
Partner with health care professionals and those involved with patient care as a product expert to tailor solutions for patient therapy
Work in your own pharmaceutical sales territory and also partner with team members and alliance partners for success in the territory
Sell in a changing health care environment, utilizing critical thinking and a strategic mindset to understand the environment (payer, health systems, business) and gain access to the customers to make an impact on patients' lives
Achieve sales growth in territory and deliver on strong sales results
Entrepreneurial mindset to analyze, develop and grow pharmaceutical territory business
Operate with high integrity and comply with pharmaceutical sales industry policies and procedures
Key Pharmaceutical Sales Rep Requirements:
Basic Qualifications - Pharmaceutical Sales Rep
Successfully completed the Pre-Employment Screen
Valid driver's license and acceptable driving record
Industry knowledge or ability to detail healthcare providers
Qualified candidates must be legally authorized to be employed in the United States.
Additional Information - Pharmaceutical Sales Rep
Ability to provide secure and temperature controlled location for product samples may be required
We are an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
Additional Skills/Preferences - Pharmaceutical Sales Rep
Live within territory or within 30 miles of territory boundaries
Demonstrated business insight
Ability to communicate technical and pharmacodynamics with physicians and other healthcare providers
Excellent communication and organizational skills
Ability to collaborate in a team environment
How to Apply:
Send us your resume ASAP.
Customer Service Representative
Agent job in Port Arthur, TX
About Your Future with Distribution International
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a
“Great Place to Work”
of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
Ability to maintain a positive rapport with customers, providing world class service.
Exemplary customer service skills, analytics and problem- solving skills.
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
Any other duty, task, or responsibilities as assigned.
Your Qualifications
Minimum of 18 years of age.
If operating a Company Vehicle, a valid driver's license will be required.
1- 2 years of experience in a customer service role.
Ability to perform basic math calculations.
Personable, enthusiastic and engaging personality.
Excellent communication skills, both verbal and written.
Travel Requirements
Type of Travel Required: Local
Amount of Travel Required:
Physical Requirements
Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence : minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
Compensation Range
$20.00 - $40.00
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
Auto-ApplyBDC Representative
Agent job in Silsbee, TX
Job Description
CarGuys Inc. -America's #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's
Currently we have a dealership in your area looking to hire BDC/Internet Sales Representatives.
- The perfect candidate for this position will:
Have at least a few years of BDC/Internet Sales Representative experience
Answer incoming sales calls and set appointments consistent with company guidelines.
Answer incoming internet sales leads in a professional and courteous manner consistent with company standards.
You will Need to be dressed professionally
And You Must be Organized and have the ability to communicate effectively with both co-workers and customers
This Dealership is willing to:
Pay you an above average salary based on industry standards
Offer you a full benefits package
Paid Vacation and Paid Time Off
Employee Discounts on both auto repairs and parts
They offer Growth and advancement opportunities
Along with Long term Job Security
Skills:Dealership BDC representative, Dealership Internet Representative, Automotive BDC Representative, Automotive internet representative, Automotive dealership BDC representative, Automotive dealership internet representative, internet sales representative, BDC sales representative, appointment setting, lead generating, internet leads, appointment setting, automotive appointment setting, sales appointment, service appointment, customer service agent, customer service representative,customer service, CRM, lead marketing, digital marketing, internet marketing,
*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
Customer Service Rep(09264) - 10424 IH-10 Ste. 600
Agent job in Mont Belvieu, TX
Job DescriptionABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has a lot of ways for you to gr4ow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza company in the world requires execptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years or older. Have an outgoing personality. GENERAL JOB DUTIES FOR ALL TEAM MEMBERS Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare all products. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility on a daily basis. COMMUNICATION SKILLS Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS?SKILLS Ability to add, subtract, multiply, and divide accurately ang quickley (may use a calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Front Desk Agent - Candlewood Suites Beaumont, TX
Agent job in Beaumont, TX
Job Description
Essential Duties and Responsibilities
As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Act in accordance with all security and emergency procedures and manage the instigation of these, as required
Ensure that all Guest complaints managed, recorded, and resolved promptly
Support the Night Auditor with all Front Desk and accounting related duties
Produce nightly reports, as required
Inform Departments of special requests, early/late departures, room changes and other Guest requests
Maintain good communication and work relationships in all hotel areas
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner.
Required Skills and Requisites
Job Requirements
Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Flexible work schedule Day Shift and Night Shift
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Two years Front Desk experience
Knowledge of the hospitality industry
High level of IT Proficiency
Able to speak and understand Spanish
Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.
Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
Part-Time Customer Service Tax Representative
Agent job in Orange, TX
We are seeking a dedicated and detail-oriented Part-Time Customer Service Tax Representative to join our team. This role is essential in providing exceptional customer service and support to clients regarding tax-related inquiries and issues. The ideal candidate will possess strong communication skills, a keen eye for detail, and an understanding of basic tax principles.
**Key Responsibilities:**
- Handle incoming calls and emails from clients with tax-related inquiries in a courteous and professional manner.
- Provide accurate information and solutions to clients regarding their tax concerns, ensuring a positive customer experience.
- Assist clients with the completion and submission of tax-related documents.
- Maintain up-to-date knowledge of current tax laws and company policies to provide accurate information to clients.
- Keep detailed and accurate records of client interactions and transactions.
- Collaborate with the tax team to address and resolve complex client issues.
- Manage multiple inquiries simultaneously while maintaining a high level of attention to detail.
**Qualifications:**
- High school diploma or equivalent
- Prior experience in customer service, preferably in a financial or tax setting.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proficiency with Microsoft Office
- Basic understanding of tax principles and regulations.
**Work Schedule:**
The office is open Monday-Saturday from 9:00 am-8:00 pm.
This is a part time job offering 25-30 hours a week with a flexible schedule, however once the schedule is set employees are expected to be there when scheduled.
This is a 2-3 month (6-12 weeks) assignment during tax season, to begin the first week of January 2026. Applicants must be willing to commit to the full length of the assignment.
*Pre-Employment Requirements**
- Must provide 3 Professional References immediately after completion of initial phone interview.
- All applications must have a complete current resume attached, and be a Texas or Louisiana resident
in order to be considered for the position.
considered
- Valid Driver's License and Social Security Card
**Your resume MUST DETAIL your experience, in order to be
BDC Representative
Agent job in Silsbee, TX
CarGuys Inc. -America's #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's
Currently we have a dealership in your area looking to hire BDC/Internet Sales Representatives.
- The perfect candidate for this position will:
Have at least a few years of BDC/Internet Sales Representative experience
Answer incoming sales calls and set appointments consistent with company guidelines.
Answer incoming internet sales leads in a professional and courteous manner consistent with company standards.
You will Need to be dressed professionally
And You Must be Organized and have the ability to communicate effectively with both co-workers and customers
This Dealership is willing to:
Pay you an above average salary based on industry standards
Offer you a full benefits package
Paid Vacation and Paid Time Off
Employee Discounts on both auto repairs and parts
They offer Growth and advancement opportunities
Along with Long term Job Security
Skills:Dealership BDC representative, Dealership Internet Representative, Automotive BDC Representative, Automotive internet representative, Automotive dealership BDC representative, Automotive dealership internet representative, internet sales representative, BDC sales representative, appointment setting, lead generating, internet leads, appointment setting, automotive appointment setting, sales appointment, service appointment, customer service agent, customer service representative,customer service, CRM, lead marketing, digital marketing, internet marketing,
*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
Sales & Service Representative
Agent job in Sulphur, LA
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enter quotes, process customer orders, and resolve customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.
**Key Duties & Responsibilities**
+ Respond to customer requests for quotes by sourcing products from existing Company inventory or buying them out externally.
+ Build quotes that simultaneously create value for the customer and profitability for MRC Global.
+ Identify and actively pursue sales opportunities to contribute to overall sales growth.
+ Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.
+ Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs.
+ Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.
+ Verify the on-time shipping/delivery status of pending inbound and outbound shipments; communicate status proactively with the customer and adjust product sourcing efforts if needed.
+ Proactively respond to customers' needs and concerns with options by using a problem-solving approach.
+ Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications.
+ Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes.
+ Consult with the manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.
+ Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
+ Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process.
**Required Experience**
+ One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services; OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales.
**Skills & Abilities**
+ Competent in the use of computers and software applications.
+ Ability to communicate and promote ideas and transfer detailed knowledge to others.
+ Ability to effectively present information in one-on-one and small group situations.
+ Attention to detail; works with a sense of urgency.
**Working Conditions**
+ Frequent driving/traveling.
+ Able to interact with others frequently.
+ Most work is performed at a desk or in front of a computer.
+ Able to sit/stand for long periods of time.
+ For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
+ Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice (*******************************************************************************************************
At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work.
We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth.
**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team.
At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members.
We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
Inside Sales
Agent job in Nederland, TX
Job DescriptionPRIMARY FUNCTION:
The Inside Sales position gives support and coordination to the client in all rental equipment needs. This position ensures that all rental related functions of the branch are conducted in an efficient, accurate, and timely manner. This role provides a great opportunity to learn all aspects of the business to prepare for a future role in sales and/or management.
REQUIRED EDUCATION & SKILLS:
Bachelor's degree preferred
2+ years experience in customer service or sales experience
Must have excellent customer service and problem-solving skills
Must be able to multi-task and work on many different projects at one time
Must be willing to learn all aspects of the business to prepare for a future role in sales and/or management.
PREFERRED SKILLS:
RentalMan Experience
Experience working in an industrial industry
PRIMARY DUTIES:
Assists Sales Reps and Branch Mgmt. with the coordinating of all rental equipment (and rental equipment
accessories) inventory, deliveries, and pickups
Act as a liaison between customers, and other departments of the branch, to ensure customer expectations are
met, exceeded, and good will is maintained for future business
Responsible for RentalMan system management of all on/off rents
Dispatches service calls for delivery, equipment pick up, parts and maintenance
Monitors accounts receivable reports
Creates and monitors rental contracts and delivery tickets
Continuous growth in knowledge of Company products, inventory, pricing and delivery capabilities
Performs other tasks and duties as assigned by Management
4 Horn Industrial is an Equal Opportunity Company.
Customer Service Representative
Agent job in Sulphur, LA
JOB TITLE:
Customer Service Representative
DEPARTMENT:
Training
CSRs represent our organization and are the face of our company. Customer service representatives respond to customer inquiries via telephone and face-to-face meetings. The CSRs meet the needs of customers by providing quality service. The list below is not comprehensive of all potential job duties. Other duties may be assigned as needed.
Essential Job Responsibilities
Customer Transactions
Ensure a smooth check-in process for students
Answer phone calls and help customers with questions or concerns
Assist with company inquiries and scheduling issues
Maintain confidentiality regarding students' information.
Maintain a positive and professional attitude with customers
Teamwork
Work with other CSRs to answer phone calls in a timely manner
Set up and break down instructor-led courses
Lab Monitoring
Observe student behaviors in the training rooms and computer labs
Ensure the integrity of the testing processes is not compromised
Assist students with questions and concerns
Walk and stand for extended periods of time while monitoring students
Encourage positive client learning and ensure customer service standards are upheld
Live Online Proctor
Checks in trainees and verifies identification prior to testing
Monitors trainees throughout training event
Communicates lab rules and policies to trainees as needed while proctoring to ensure adherence to HASC rules and policies
Explains the course and/or exam processes
Assists trainees with technical assistance related to course navigation, login process, or equipment setup
Understands testing procedures for each exam and adheres to company quality and security measures
Reports suspected irregularities or trainee behavior to management immediately
Responsible for maintaining professional and respectful demeanor
Assists with covering for lunches and breaks
Reports all course problems or discrepancies in a timely and efficient manner to the Supervisor of Live Online Proctoring
Performs other duties as assigned
Opening and Closing Lab
Ensure labs are functional and operating in the mornings
Print class rosters each morning and prepare for students
Sanitize testing areas at end of each day
Arm and disarm facility as assigned
Additional Daily Lab Duties
Ensure testing areas are sanitized between customers
Communicate and coordinate with front counter Customer Service Representatives
Score tests for select courses
Troubleshoot computers when customers experience difficulties
Competencies
Communication Proficiencies
Troubleshooting and multitasking
Technical Capacity
Customer/Client Focus
Problem Solving/Analysis
Teamwork Orientation
Preferred Skills & Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED diploma, or six months to a year related customer service/cash handling experience, or equivalent combination of education and experience.
Language Skills
Ability to understand, read, write, and speak English. Individuals with the ability to speak Spanish are beneficial.
Reasoning Ability/ Decision Making
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have knowledge and proficiency in Microsoft Word, Excel, and PowerPoint. Individuals should also have knowledge of Microsoft Outlook, internet software, and other applications. (i.e. OMNI, S2V)
Physical Demands
While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
This job is typically in an office environment and may also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Reporting Responsibilities
The Customer Service Representative reports directly to the Operations Manager or site Supervisor. This position does not have direct reports.
Customer Service Representative - State Farm Agent Team Member
Agent job in Sulphur, LA
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Sam Bowers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative-Floater
Agent job in Sulphur, LA
Responsible for: covering CSR - receptionist, exercise tech, smoothie bar & child care post positions
SPECIFICATIONS
Educational Requirements:
Required: High School Diploma
Prefer: A student in a health related field - Exercise Science, Exercise Physiology, Sports Medicine, and Human Performance.
B. Experience Requirements: Prefer experience in exercise and fitness.
C. Special Requirements: Basic Life Support -- Course C and Standard First Aid
JOB RELATED HAZARDS
Physical demands, such as: Standing, bending, lifting, and lending physical support to clients.
Front Desk Agent Part Time (WoodSpring Suites Sulphur)
Agent job in Sulphur, LA
WoodSpring Suites is looking for a Guest Services Representative to be responsible for ensuring a safe, welcoming, and well-maintained environment for all guests.
Responsibilities
Greet guests, process check-ins and check-outs, and handle overnight guest inquiries.
Perform daily procedures, including balancing and reconciling the day's transactions.
Conduct property walks to ensure safety, cleanliness, and security standards are met.
Respond promptly to guest concerns, service needs, and emergency situations.
Answer phones, manage reservations, and provide accurate hotel information.
Maintain lobby, front desk, and common areas in a clean and orderly condition.
Assist with light housekeeping or maintenance tasks as needed to support guest satisfaction.
Serve as an onsite presence for safety and operational needs throughout the shift.
Comply with all WoodSpring Suites policies, brand standards, and safety procedures.
Qualifications
Experience in hotel or a related field preferred.
High school diploma or equivalent required.
Strong interpersonal and communication skills.
Dependable and able to work independently overnight.
Basic computer knowledge (training provided on hotel systems).
Must be fluent in English.
Must be able to pass a background check
Physical Requirements
The physical demands described here are representative of those that must be met by an employee with or without accommodation to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, and hear.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, and lifting.
The employee must occasionally lift and/or move up to 25 pounds.
Exposure to adverse weather conditions, hazardous chemicals, odors, dirt and dust.
Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Front Desk Agent - Holiday Inn & Suites Beaumont, Texas
Agent job in Beaumont, TX
Job Description
Essential Duties and Responsibilities
As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Act in accordance with all security and emergency procedures and manage the instigation of these, as required
Ensure that all Guest complaints managed, recorded, and resolved promptly
Support the Night Auditor with all Front Desk and accounting related duties
Produce nightly reports, as required
Inform Departments of special requests, early/late departures, room changes and other Guest requests
Maintain good communication and work relationships in all hotel areas
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner.
Required Skills and Requisites
Job Requirements
Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Flexible work schedule Day Shift and Night Shift
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Two years Front Desk experience
Knowledge of the hospitality industry
High level of IT Proficiency
Able to speak and understand Spanish
Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.
Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.