Agent jobs in Berkeley, CA - 1,403 jobs

A leading entertainment company is seeking a Lead Software Engineer in San Francisco to drive the design and development of AI Core Capabilities. The role involves hands-on engineering and technical leadership, mentoring senior engineers, and collaborating extensively across teams to ensure efficient AI integration. Candidates should possess a strong background in Python, API development, and AI governance, along with excellent communication skills. Competitive compensation packages, including bonuses and benefits, are available. #J-18808-Ljbffr

A growing AI company in San Francisco is seeking an experienced Software Engineer to extend and scale their AI systems. This role involves collaborating on AI capabilities, optimizing data performance, and enhancing user experience. Candidates must possess analytical thinking and problem-solving skills, along with expert proficiency in Python. The company offers competitive compensation, flexible PTO, and a remote-first work environment. #J-18808-Ljbffr

A leading health tech startup in San Francisco is looking for a Product Manager to enhance AI capabilities in clinical environments. In this role, you will architect systems that support clinicians and drive improvements in healthcare. The position requires 4+ years of PM experience, preferably in AI/ML products, and strong technical knowledge. Join us to shape the future of healthcare and make a global impact. #J-18808-Ljbffr

A pioneering AI company headquartered in Redwood City is seeking an Engagement Manager for AI Agent deployments. In this role, you will oversee the implementation of AI solutions for enterprise customers, ensuring smooth execution and long-term success. Responsibilities include leading cross-functional teams, managing complex projects, and driving customer outcomes. Candidates should have over 5 years in customer delivery roles and a strong grasp of contact center KPIs. This position offers competitive compensation and a hybrid work model. #J-18808-Ljbffr

A leading AI company in San Francisco is seeking a motivated individual to manage their engineering team. The role involves driving product delivery, collaborating with teams, and mentoring engineers. Successful candidates will have extensive experience in tech leadership and a track record of developing high-quality products. You'll be part of a dynamic, hybrid environment with competitive compensation and benefits. #J-18808-Ljbffr

A leading technology company in San Francisco is seeking an experienced Lead AI Agentic Engineer to define the technical vision for autonomous IT operations. This role involves architecting scalable AI solutions and collaborating with cross-functional teams to strengthen security and improve employee experience. Ideal candidates will have significant experience in AI/ML and a passion for innovation. #J-18808-Ljbffr

A leading SaaS technology company is seeking a Head of Product Management to define the product vision and lead the product organization. You'll drive execution, oversee a team of product managers, and ensure alignment with business goals. The ideal candidate will have over 10 years of product management experience and a strong understanding of SaaS ecosystems. This role offers the opportunity to impact global sales cycles and customer lifetime value. #J-18808-Ljbffr

A dynamic AI startup is seeking an Agent Product Manager for Strategic Accounts in New York. This role involves building and optimizing enterprise-grade AI solutions while collaborating with clients to understand their needs. You will drive projects independently, forge relationships across organizations, and provide strategic guidance on AI roadmaps. If you're an entrepreneurial thinker ready to make a significant impact, this position offers a chance to work with top global brands and solve complex business challenges. #J-18808-Ljbffr

Everyone's talking about AI. But here's the truth: ChatGPT can't send your emails. It can't book your flights. It can't even order you lunch. Why? Because AI is trapped in a chat box. It can't take real actions in the real world. We are changing that forever. We're not just building another AI company - we're creating the infrastructure that will power every AI application you'll use in the future. The Revolution Needs You Every AI app needs agentic "tools" - special functions that let AI models take real actions. Without tools, AI can only chat. With tools, AI can actually do things. We're building the definitive tools catalog and tool-calling platform that will unlock AI's true potential. Think Zapier for AI Actions. Think Auth0 for AI. Think really big. Why This Is The Opportunity of a Lifetime Founder-Market Fit : Our CEO previously founded Stormpath (acquired by Okta), where he created the first Authentication API for developers. He's done this before - and this time the market is 10x bigger. Our CTO led the vector database team at Redis, shipped 100+ LLM applications, and is a contributor to LangChain and LlamaIndex. He knows this space better than anyone. Dream Team: We've assembled authentication, integrations, distributed systems, and AI experts from Okta, Redis, Microsoft, Splunk, Ngrok, Google, Airbyte, Disney, and HPE who've built and founded multiple successful developer platforms. Perfect Timing: We're at the inflection point of AI adoption. The biggest problem isn't better models - it's connecting AI to real‑world actions. That's us. Massive Market: We're building critical infrastructure for the biggest technological shift of our generation. Every AI app will need what we're building. Backed By The Best: Our investors have backed Databricks, Clickhouse, MongoDB, Perplexity, Cohere, ScaleAI, Confluent, Elastic, and Firebase. They see what we see - this is going to be huge. The Challenge We're arming AI with real capabilities, and we need someone to show developers how to unleash them. As our Developer Relations Advocate & Agent Developer, you will be showing the world what is possible with state‑of‑the‑art demos and agents. You will be using your existing AI/LLM knowledge to build exciting and novel agents that excite & educate, often open‑sourcing them. You will of course be building with Arcade, as well as the tools and frameworks of our many partners to push the art‑of‑the-possible forward. You will become user‑0 of Arcade, and collaborate with the engineering and product teams to build, test, and document our newest features. Then, you will be using your pre‑existing networks and reach to share your work with the developer community at large, by creating and sharing videos and blog posts online, and by speaking at meetups and conferences in the real world. This will include travel and networking to succeed. What You'll Do Build: Create bleeding‑edge demos showcasing Arcade's products and ecosystem partners, while teaching developers how to make agents that really work. Public Speaking and Evangelism: Be the face of Arcade within the greater AI developer community. Represent Arcade at conferences, community meetups, and customer events. Become an ever‑present source for information and ideas. We expect you to already know the best conferences and meetups for agent developers, and what would make a memorable presentation. Marketing and Awareness: Increase adoption of Arcade's product. Build brand awareness in the developer community. Advocacy and Community Engagement: Engage with developers in Arcade's community, educating and gathering feedback for the product and GTM teams. Required Skills Expert agent builder and proficient with at least one agent orchestration framework (LangChain, Mastra, etc) 3+ Years of professional software development experience using Python and/or Typescript 3+ years of developer relations, developer marketing, or similar related experience. A large, pre‑existing audience on social media, YouTube, LinkedIn, or similar platform. Enthusiastic about public speaking and direct developer engagement both online and in person. Experience creating new communities of engaged users and partners. Passion for AI and its impact on our technological world - you've built agents before and understand their power and the problems. Video production and editing skills Strong teamwork and communication skills High motivation and ability to work on a fast cadence - shipped is better than perfect. Join The Movement We're not just building a product - we're leading a movement to transform AI from just chatbots to agents that can take actions against real systems. This is your chance to be at the forefront of that revolution. If you want to look back in 5 years and say, "I helped build that", then we want to talk to you. Ready to make AI actually useful? Apply Now #J-18808-Ljbffr

About xAI xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands‑on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role You'll build, automate, and operate the systems that power xAI's global GTM organization. This is a hands‑on, builder‑first role, responsible for architecting the tech stack, implementing automation, and deploying AI agents that directly generate revenue. You'll work with GTM, Product, and Engineering leadership to automate forecasting, CRM, and long‑tail revenue capture. Over time, the role may expand with additional team capacity based on needs and performance; however, this is not in current plans. Responsibilities Own and scale the GTM tech stack (HubSpot, Clay, Gong, internal tools). Architect and automate workflows to remove manual GTM tasks. Build systems to support consumption‑based forecasting models linked to product telemetry. Develop dashboards and reporting for leadership visibility. Partner cross‑functionally to align data flows across Product, Sales, and RevOps. Evaluate and implement new technologies to expand automation coverage. Required Qualifications Deep experience owning and automating CRMs at scale, HubSpot preferred. Proven track record designing and deploying AI/LLM‑powered agent workflows for revenue operations or sales. Experience with consumption‑based revenue models and hyperscaler GTM environments (AWS, Azure, GCP). History of building and leading high‑performing teams. Strategic and hands‑on - comfortable & experienced building AI‑driven systems while operating as an executive partner. Analytical and data‑driven, capable of building end‑to‑end automation pipelines. Preferred Qualifications Hybrid of architect and operator - owns both vision and execution. Obsessed with automation and eliminating manual work. Able to bridge technical depth with business context. Thrives in fast‑changing, high‑growth environments. Enjoys being measured on tangible revenue impact and scalability. Advanced degrees in computer science (or similar). Annual Salary Range $200,000 - $400,000 USD Benefits Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long‑term disability insurance, life insurance, and various other discounts and perks. Equal Employment Opportunity xAI is an equal opportunity employer. #J-18808-Ljbffr

Benefits Bonus based on performance Competitive salary Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development What We Offer At Midas, we value our team and are committed to creating a rewarding and professional work environment. Here's what you can expect when you join us as a Front Line Specialist: Competitive Pay with opportunities for growth. Free Uniforms. 5-Day Work Schedule, Monday-Saturday, 8:00 AM - 5:00 PM, with Sundays always off. Paid Holidays and Vacation Time (5 paid holidays and 4 vacation days annually). Birthday Off Upon Request - because you deserve to celebrate! Daily Overtime Opportunities to maximize your earnings. Work in a clean, organized, and professional shop with modern equipment and tools. Access to state-of-the-art shop tools, scanners, and cooling systems in the bays for comfort. The chance to build strong customer relationships at a busy, high-performing location with a 4.6-star Google rating. Adaptive Learning Training Program: Daily 3-5 minute training sessions with the opportunity to earn reward points. ASE Certification Incentives: Earn a $1.50 raise for each ASE certification, including the C1 Service Consultant ASE, and we'll cover the cost of testing. Discounts and Opportunities to Work on Your Own Vehicle. Be part of a supportive team environment that celebrates success and offers growth opportunities. Join a AAA-Approved Repair Shop known for excellence and a stellar reputation. About the Role As a Front-Line Specialist, you'll be the first point of contact for our valued customers. Your role is essential in ensuring each customer has a positive and seamless experience at Midas. Key Responsibilities Greet customers warmly and professionally, making them feel valued and welcome. Answer phone calls, schedule appointments, and manage the front desk efficiently. Listen to customer concerns and clearly communicate recommended services. Assist in maintaining a clean and organized customer waiting area. Collaborate with service advisors and technicians to ensure smooth workflow. Keep customers informed about the status of their vehicles and address any questions or concerns. Uphold Midas' commitment to exceptional customer service at all times. What We're Looking For Previous experience in customer service or a similar role is preferred but not required. Strong communication skills with a friendly and professional demeanor. Ability to multitask and stay organized in a fast-paced environment. A passion for delivering exceptional customer experiences. Basic computer skills and familiarity with scheduling software are a plus. A positive attitude and willingness to learn and grow with our team. Join Us Today If you're a people person with a passion for customer service, we'd love to have you on our team! Apply now and take the first step toward an exciting career with Midas. #J-18808-Ljbffr

A tech-enabled insurance advisory is seeking a knowledgeable Insurance Advisor to enhance client satisfaction during the sales and onboarding phase. The role requires 2+ years in a client-facing capacity, as well as a property and casualty license. Ideal candidates should be adaptable and possess excellent communication skills. The position is based in New York with a hybrid work model requiring in-office attendance three days a week. Competitive salary package, including equity options, is offered. #J-18808-Ljbffr

A leading technology company is seeking a Principal Product Manager to lead the vision and delivery of AI agents for their Sales organization. The ideal candidate will have over 10 years of product management experience with deep expertise in Salesforce. You will define the product strategy and enhance seller productivity through AI innovations. This role requires strong collaboration across teams and a passion for driving results. The position offers competitive compensation and robust employee benefits. #J-18808-Ljbffr

About Us: AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options. Job Summary: Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels. * Please note: We are only recruiting local candidates at this time to accommodate an in person schedule. The employee will come into San Jose location 4 times a week. Schedule: Monday - Friday, 7:30AM- 4:30PM Responsibilities: Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours. Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us. Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns. Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively. Competency and initiative to meet and exceed the department metrics and individual performance goals. Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry. Skills/Talents you have: Analytical, problem solver and critical thinker. Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy. Team player that is willing to take initiative to support customers, other agents and supervisors. Adaptability to thrive in a fast-paced ever changing work environment. Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers. Positive attitude with a desire to learn and share ideas in a collaborative work environment. Clear and concise communicator within customer interactions and across different departments. Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results. Excellent time management skills. Customer-focused with strong interpersonal and tech savvy skills. Qualifications: Customer Service Experience: 1 year (Preferred) Fluency in English. Additional languages a bonus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application) Experience with AI Intercom, Slack or other CRM software is a plus. Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software. Excellent written and oral communication skills. Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs. Customer-focused and can demonstrate mastery of customer service skills. Ability to maneuver between multiple tasks. Benefits: 100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period Paid vacation days and sick leave Paid Holidays + Floating Holidays 401k Free snacks and drinks in office Employee discount Company engagement events Monthly departmental CS appreciation lunches Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision. Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About LEOTEK: We are a leading provider of high-quality LED street, area, site, and traffic signal lighting solutions. We are committed to driving innovation and sustainability through our products, services, and customer support, serving both public and commercial sectors. We are currently transitioning into an IoT solutions and Data Management Systems (DMS) provider, leveraging street lighting technology and lighting grid infrastructure as its foundation. About The Role: The Customer Service Rep has responsibility for pre and post sales and logistics support to Independent Sales Representatives, Distributors, and Customers, and work with Production/warehouse to communicate delivery schedules to customers, answer general Inquiries, and supporting our Business Development Managers (BDMs) in the field to achieve total customer satisfaction and build customer relationships. What You'll Do: Responsible for much of the order fulfillment process including but not limited to order-related information requests, communicating delivery schedule, and coordination with other departments to ensure the company provides an accurate and high standard of delivery and customer service. Respond to high volume of inquiries via e-mail or phone from business development managers, sales representatives, and customers regarding pricing, product features, product availability, company policies, and post sales issues. Administer and enforce policies pertaining to pricing, sales orders, freight. Coordinate with the Credit Team to set up new customers and release on credit hold orders. Who You Are: Bachelor's degree or relevant experience preferred. 5+ years order fulfilment/customer service representative, and/or sales operations experience in a technical, manufacturing environment. Experience working with sales representatives in a high-volume product environment. SAP is a plus. Excellent written and oral English communication skills. LEOTEK Electronics USA LLC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Applications for this position will be accepted until 12/31/2026. Posting Your New Career, Delivered! Hot Job, Cool Benefits! AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you! Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative. Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to: Safely operate a propane delivery truck along provided delivery routes Filling residential and/or commercial bulk tanks with propane Delivering propane cylinders to commercial/industrial customers Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures Consistent use of required Personal Protective Equipment Depending on fluctuating needs, work 8 to 12-hour shifts What's In It for You? Home every day 17 PTO days plus 7 paid holidays $5,000 sign-on bonus Ongoing safety incentives Career advancement opportunities and annual performance reviews Uniforms provided Employee referral program Year-round medical coverage available as well as: 401k with company match, propane discount year-round, paid holidays and paid vacation Requirements All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements Acceptable driving record Satisfactory completion of a DOT physical, drug test and background check Willingness to work outdoors in all weather conditions Ability to lift up to 70 lbs AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis. The pay for this position ranges from $30.00/hour to $30.00/hour, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position. This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Your Business. Your Rules. Our Platform. The freight agency model is broken. It's built on opaque fees, clunky tech, and partners who act like your boss. We're here to fix it. For decades, running your own freight business meant fighting for transparency. It meant using old-guard tech, chasing payments, and always wondering if your "partner" was about to poach your customers. That era is over. CloudTrucks exists to empower the independent entrepreneur. We built our reputation by providing a complete "Business in a Box" for thousands of logistics professionals. Now, we are bringing that same disruptive power to freight agents. We provide the infrastructure-the capital, the technology, and the back-office muscle-so you can run your business faster, smarter, and more profitably. 💻 The Platform: Your Business, Streamlined This isn't just a TMS. It's your complete operating system, designed to eliminate friction. All our partners get access to our full, premium TMS suite, supercharged with best-in-class integrations. Radical Transparency: No more "shadow" accounting. A powerful agent portal shows you your exact commissions on every load, in real-time. Instant Carrier Compliance: Full TMS integration. Stop waiting on carrier packets. Onboard new carriers with tech enabled vetting in seconds. Total Load Visibility: Industry-leading visibility is built into the TMS. Give your customers the automated, real-time tracking they expect. Your Customer Portal: Empower your shippers with their own portal to track loads and pull documents, making you look like the tech-forward partner you are. 💰 The Offer: Flexible Models Built for You We don't believe in a "one-size-fits-all" approach. Whether you are a cradle-to-grave operator or a high-volume rainmaker, we have a model that fits your business with industry-competitive splits. The Independent Operator Designed for the experienced agent who wants maximum control and maximum margin. You run your sales and operations; we provide the capital, the technology, and the back-office financial support. The Fully-Supported Partner Designed for the sales-focused professional who wants to scale without hiring staff. You focus 100% on customer relationships, and our dedicated internal team handles the operations-booking, dispatching, and tracking your freight 24/7. 🛡️ The Partnership: Built on Trust, Not Contracts This is why we're different. You Own Your Customers. Period. We are your partner, not your competitor. We will never solicit the customers you bring on. Our agreement is built on mutual trust, not restrictive non-competes. Get Paid Fast & Consistently. We provide the capital to run your business. We pay carriers fast to protect your reputation, and we pay you on time, every time. No games. We Handle 100% of the Risk. We manage all compliance, vetting, and insurance. When a claim happens, our team handles it. You keep selling. Support That Actually Supports. Freight doesn't stop at 5 PM, and neither do we. You have a leadership team in your corner dedicated to your success. We are here to provide the strategic guidance and support you need to win with your customers whenever you need it. This Is For You If... You are an entrepreneur with an established, loyal book of business. You prefer the unlimited earning potential of a 100% commission, 1099 contract position over the capped safety of a base salary. You are tired of being treated like an employee. You believe technology should make your life easier, not harder. You are ready to run your business your way. This is not for new brokers just starting out or those without existing customer relationships. Ready to see what running your business on a modern platform feels like? About CloudTrucks CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space. Core to this industry are over 3.5M truck drivers. They move more than 70% of all goods transported around the U.S., yet operate in a highly fragmented industry with huge opportunities for products, services and automation. We strive to deliver solutions that help truck drivers operate with much greater efficiency, increase their revenue, and offload business complexity. We are looking for uniquely exceptional people to join us on our journey as we massively scale into an industry-defining business. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Yountville, CA Laying in the heart of Napa Valley, Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Reservations Agent is responsible for handling reservations in a friendly and efficient manner and quoting available rates to maximize room revenue and average rate according to Estate Yountville standards. They are also responsible for participating in the monthly Rooms Merchandising meeting. ESSENTIAL JOB RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working. Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Answer all incoming calls promptly in a friendly efficient and courteous manner. Be able to answer guest inquiries about hotel services facilities and hours of operation. Book room reservations while focusing on maximizing room revenue and average rate using standard company rate quoting scenario at all times. Communicate and work closely with the Sales Department concerning group bookings. Continually update Central Reservations on rates and availability maintain availability calendar and communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle all special reservations to include V.I.P. reservations packages and discounts. Compile and input all necessary information for the required Rooms Merchandising meetings. Promptly efficiently and accurately book and block rooms using hotel guidelines for Group Rooming Lists and Booking Agreements. Attend Rooms Merchandising meetings and give input on trends and opportunities to maximize revenue. Employees must at all times be friendly helpful and courteous to guests managers and all their fellow employees. Complete forecasts as required by management. Monitor daily sales activity and alert Guest Services Manager of sold out nights group ceiling status and possible problem situations. Perform any other duties as requested by management. Attend meetings as required by management. Be able to perform all duties of Guest Services Agent and assist as needed at front desk. REQUIRED QUALIFICATIONS: College course work in related field helpful. Experience in a hotel or a related field required. High School diploma or equivalent required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Must maintain composure and objectivity while under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) ************************************

RESERVATIONS AGENT Yountville, CA Laying in the heart of Napa Valley, Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Reservations Agent is responsible for handling reservations in a friendly and efficient manner and quoting available rates to maximize room revenue and average rate according to Estate Yountville standards. They are also responsible for participating in the monthly Rooms Merchandising meeting. ESSENTIAL JOB RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working. Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Answer all incoming calls promptly in a friendly efficient and courteous manner. Be able to answer guest inquiries about hotel services facilities and hours of operation. Book room reservations while focusing on maximizing room revenue and average rate using standard company rate quoting scenario at all times. Communicate and work closely with the Sales Department concerning group bookings. Continually update Central Reservations on rates and availability maintain availability calendar and communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle all special reservations to include V.I.P. reservations packages and discounts. Compile and input all necessary information for the required Rooms Merchandising meetings. Promptly efficiently and accurately book and block rooms using hotel guidelines for Group Rooming Lists and Booking Agreements. Attend Rooms Merchandising meetings and give input on trends and opportunities to maximize revenue. Employees must at all times be friendly helpful and courteous to guests managers and all their fellow employees. Complete forecasts as required by management. Monitor daily sales activity and alert Guest Services Manager of sold out nights group ceiling status and possible problem situations. Perform any other duties as requested by management. Attend meetings as required by management. Be able to perform all duties of Guest Services Agent and assist as needed at front desk. REQUIRED QUALIFICATIONS: College course work in related field helpful. Experience in a hotel or a related field required. High School diploma or equivalent required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Must maintain composure and objectivity while under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) ************************************