Travel Consultant
Agent job in Bismarck, ND
We are looking for an energetic, driven, and detail-oriented Remote Travel coordinator. Our Travel Coordinators play a key role in our travel team building itineraries, crafting emails, performing hotel rate checks, arranging concierge services, corresponding with suppliers, and building relationships with our trusted supplier network and clientele. To be a successful travel coordinator, you should have a passion for travel and a desire to inspire others to make their travel dreams come true.
RESPONSIBILITIES
Support in writing emails to clients
Research destination, culinary, and activity recommendations
Correspond with suppliers to coordinate curated travel arrangements
Create and keep client travel documents and invoices updated
Completes travel arrangements for clients with air, hotel, car, and other ground transportation vendors at the lowest possible fares. Utilizes preferred vendors to minimize expense
Participates fully as a team member to assist as needed in completing all functions related to servicing the travel needs of the staff, including ticket/itinerary processing, clerical functions, travel credits, etc.
KNOWLEDGE, SKILLS, & QUALIFICATIONS
Degree in Marketing, Hospitality, Travel & Tourism or Business a plus
Related travel experience and industry knowledge is essential
A passion for travel
Highly organized with a strong attention to detail
Self-driven in an autonomous, remote environment
Ability to set goals and develop achievable timelines to hit them
Ability to speak multiple languages will be highly regarded
REQUIREMENTS
A dedicated home work environment, including:
A computer
Cell phone
High-speed internet
Minimal distractions
Real Estate Showing Agent
Agent job in Mandan, ND
Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Mandan and surrounding areas to assist with various real estate tasks.
Requirements:
You must be a currently licensed real estate agent ( We can help you get licensed )
You must have access to the MLS
You must have experience showing homes in the Mandan area.
You must be able to show homes using an electronic lockbox
Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
You can apply for this job if you meet the above requirements.
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in North Dakota.
To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable)
If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed.
Respond to this job posting to get more information.
Representative 3
Agent job in Bismarck, ND
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.
**Job Description**
ESSENTIAL DUTIES AND RESPONSIBILITIES
+ Work cross-functionally between Technical Support, Supply Chain, Pricing, Legal, and Product Marketing organizations within company to meet customers' needs
+ Manage the relationship with the account - including contract manufacturers, distributors, and end customer
+ Drive customer revenue and shipments to the goals of the account and company
+ Manage the internal and external communication regarding the account, making sure there is alignment and consistency within WD and externally to the customer Is available, responsive, and timely to customer inquiries, requests for information and/or quotations, problem resolution, etc - even if after normal business hours.
+ Coordinate customer pricing and rebate communication, and ensure correct rebates are paid on time to the customers
+ Manage the product lifecycle by account: product list, product roadmap, product launch, qualification, End of Life Schedule and host various technology and business meetings on weekly & quarterly basis
+ Manage meeting preparation, including creating pre-meeting document and scheduling pre-meeting for internal review and alignment prior to facing the customer
+ Manage meeting logistics including travel for customer engagements Map customer relationships and identify areas for improvement Manage historical and current revenue, PB, and unit shipment data for the account
**Qualifications**
REQUIRED
+ Bachelor's degree in a related field
+ 5-7 years of account management experience or equivalent experience.
+ Understand market conditions and how they affect WD and the customer
+ Understand the customer legal contracts and terms in place
+ Understand the supply chain process from WD to the end customer, identify areas of concern as they arise, and escalate when necessary
SKILLS
+ Exceptional customer service and communication skills, with the ability to explain complex technical concepts to all levels of users.
+ Strong problem-solving and analytical skills.
+ Proven troubleshooting skills in customer-facing environments.
+ Strong desire and ability to learn new products and technologies.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (*********************************************************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be 1/16/2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
Independent Sales Agent
Agent job in Bismarck, ND
Join our dynamic sales and marketing team as an Independent Sales Agent, where you will play a crucial role in driving our business growth and success. This position is perfect for a motivated individual with a passion for sales and a desire to excel in a competitive industry. As an Independent Sales Agent, you will have the opportunity to work independently, leveraging your entrepreneurial spirit and servant leadership skills to build and maintain strong client relationships. Your efforts will directly contribute to achieving our sales targets and expanding our market presence. This is a 1099, 100% Commission opportunity for you to earn exactly what you KNOW you are.
Responsibilities
Develop and implement effective sales strategies.
Identify and pursue new business opportunities through networking and relationship building.
Maintain and grow existing client accounts by providing exceptional customer service.
Conduct market research to stay informed about industry trends and competitor activities.
Prepare and deliver compelling sales presentations to potential clients.
Requirements Requirements:
1-3 years of experience in sales or a related field.
Strong communication skills with the ability to engage and persuade clients.
Proficient computer knowledge for managing sales tools and CRM systems.
Self-motivated with a hunger for success and a results-driven mindset.
Entrepreneurial spirit with the ability to work independently and take initiative.
Demonstrated servant leadership qualities, fostering a collaborative team environment.
Benefits
World class training
Mentorship
Bonuses
High earning opportunity
Life Insurance
Group Medical, Dental, Vision options
Trips!!
Front Desk Agent
Agent job in Bismarck, ND
Job Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits
Medical and Dental Insurance
PTO
Competitive Pay
401(k) Retirement Savings Plan
Life Insurance
Disability Insurance
Hotel Room Discounts
Ongoing Training and Career Development
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyCustomer Service Representative
Agent job in Bismarck, ND
Eide Ford Lincoln is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative in Bismarck, North Dakota. This individual will be responsible for providing exceptional service to our customers in the auto industry. This is a full-time position.
Compensation & Benefits:
The compensation for this role is a competitive base salary plus commission, paid biweekly. In addition, our full-time employees are eligible for a comprehensive benefits package including medical, dental, and vision insurance, 401k retirement plan, HSA account, paid time off, and employee discounts.
Responsibilities:
- Greet and welcome customers in a friendly and professional manner
- Act as the first point of contact for customer inquiries and concerns
- Provide information about products and services offered by the dealership's service department
- Conduct follow-up calls with customers to ensure satisfaction with their service experience
- Resolve customer complaints or issues with a high level of empathy and professionalism
- Maintain and update customer records in the company database
- Collaborate with other departments to ensure smooth and efficient customer service processes
- Meet and exceed sales targets and goals set by the dealership
- Assist with administrative tasks as needed
Requirements:
- High school diploma or equivalent; college degree preferred
- Previous customer service experience in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a busy work environment
- Knowledge of the automotive industry is not needed, we will train
- Willingness to work flexible hours, including evenings and weekends
EEOC Statement:
Auto-ApplyCustomer Service Representative
Agent job in Bismarck, ND
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Agent job in Bismarck, ND
Job DescriptionBenefits:
Hourly Plus Commission
License Reimbursement
401(k)
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As an Customer Service Representative - State Farm Agent Team Member for Roberta Storm - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.
QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer
Customer Service Representative - State Farm Agent Team Member
Agent job in Bismarck, ND
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Renae Haug - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Agent job in Bismarck, ND
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative with Brennen Rossman State Farm Insurance, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Handle calendar management, scheduling appointments, and coordinating meetings.
Provide administrative support, including proofreading documents and managing correspondence.
QUALIFICATIONS:
Strong phone etiquette and customer service skills are required for effective communication with clients.
Excellent organizational skills with the ability to manage multiple priorities effectively.
Previous customer service experience preferred.
Strong typing skills with attention to detail for data entry and filing tasks.
Customer Service Representative
Agent job in Bismarck, ND
Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs.
+ Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer.
+ Assists customer with award origination and disbursement processing and identifying and resolving processing issues.
+ Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data.
+ Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested.
+ Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application.
+ Performs manual linking and unlinking of award records and promissory/agreement to serve notes.
+ Performs analysis of COD borrower data integrity situations identified by Customer.
+ Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc.
+ Support Services shall be executed in compliance with processing and program guidelines published by Customer.
**Minimum Qualifications**
+ High School Diploma or GED
+ 0-2 years of Call center experience. 0-2 years of customer service or public relations experience.
**Other Job Specific Skills**
+ Ability to successfully adapt and perform during times of high call volume.
+ Ability to provide effective customer service and deal tactfully and courteously with the public.
+ Strong written and verbal communication skills.
+ Strong listening ability to interpret and clarify information being provided by customers.
+ Strong commitment to providing quality service.
+ Ability to foster a good working relationship and rapport with customers.
+ Keen attention to detail and accuracy.
+ Ability to work well under pressure.
+ Unwavering dedication to customer satisfaction and resolving customer concerns.
+ Ability to convey enthusiasm, energy and sincerity over the phone
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$26.00 - $26.00
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Customer Service Representative - Bismarck, ND
Agent job in Bismarck, ND
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep(01871) - 1100 East Main Street
Agent job in Mandan, ND
Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative / Quality Control
Agent job in Mandan, ND
Job Description
Lincoln Repair is a fun and rewarding place to work! We love helping people by getting to know them and fixing their vehicles. We don't take ourselves too seriously, but we take our company culture VERY seriously!
Can you relate to this statement, “Strangers are just friends I haven't met yet!” if so, please APPLY NOW, you are exactly who we're looking for.
In addition to your love of interacting with people, you will be MOST successful in this position if you are a lover of ACCURACY and PROCESS.
If you love interacting with others and seek accuracy through a proven process, then you need to apply for this position RIGHT NOW!
You are the perfect person and we look forward to meeting you!
Lincoln Repair has been in business since 2018 and is the area's largest independent automotive repair shop.
This is a full-time position. Monday - Friday, 7:45AM - 5:30PM.
We offer:
Weekends Off!!
Competitive Pay
BCBS Medical Insurance
Dental Insurance
Vision Insurance
401k Retirement Plan w/ Profit Sharing
Short-term disability and other supplemental benefits
Gym Membership
And more!
Expectations & Responsibilities:
Deliver excellent customer service.
Build, and maintain strong relationships with customers and fellow team members to establish trust and loyalty.
Learn the Lincoln Repair Way and use that knowledge to help the office and shop run smoothly.
Be willing to learn, and ultimately become, a Service Advisor.
Greet walk-in customers.
Answer phone calls and schedule appointments
Complete Daily, Weekly, and Monthly housekeeping duties for the office such as: sweeping, mopping, dusting, cleaning bathroom, etc.
Complete Quality Control (QC) Process on all vehicles using our QC Procedure Checklist.
Be able to test drive vehicles.
Be able to use a torque wrench.
Requirements:
Valid Driver License.
Clean driving record (be able to be covered by our company auto insurance.)
Be able to use a commercial phone system.
Proficient with typing and using a computer.
Be able to have a system to keep yourself organized and accomplish tasks in priority order.
Occasionally lift up to 50 lbs.
If you have experience in the Auto industry that would be wonderful, but it is not a requirement.
#hc126769
Customer Service Representative - State Farm Agent Team Member
Agent job in Mandan, ND
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
With 25 years of experience in the insurance industryand 10 of those with State FarmIve built an agency grounded in expertise, heart, and a strong commitment to our community. Our close-knit team of three full-time professionals (plus myself) thrives in a collaborative environment where flexibility, growth, and fun go hand-in-hand. We offer perks like PTO, a health stipend, and coverage options for life and short-term disability, making sure our team is well taken care of.
If you're looking for a meaningful career in a supportive and energized environment, wed love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Heather Fried - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Front Desk Agent
Agent job in Bismarck, ND
Job DescriptionJob Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits
Medical and Dental Insurance
PTO
Competitive Pay
401(k) Retirement Savings Plan
Life Insurance
Disability Insurance
Hotel Room Discounts
Ongoing Training and Career Development
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Rental Agent
Agent job in Bismarck, ND
Job Description
We are looking looking for highly-motived and hard-working individuals to join our team as a Rental Sales Agent / Associate. This position will contribute to the success of the company by assisting customers with their vehicle rentals to ensure a positive customer experience. The ideal candidate will be energetic and competitive with a passion for working in a sales-driven and fast-paced atmosphere. Rental Sales Agent's will strive to make every customer experience a memorable one - we pride ourselves on delivering exceptional customer service and we treat our customers like family. Apply today to be part of our great team!
Who We Are:
At Avis, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Avis is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer:
Excellent Store Culture
Health Insurance
Paid Training
Paid Vacation and Sick Leave for Full-Time Employees
Ford Incentives
401k (with company match)
Flexible Spending
Rental Sales Agent Specific Benefits:
$16/ hour PLUS commission
Lucrative commission/incentive/bonus plan paid monthly.
Full training provided to learn the business and enhance professional skills.
We will supply you with the necessary training to reach your full potential. This training will empower you to meet sales goals and maximize earning potential. Additionally, you will be able to take advantage of our educational opportunities to develop skills that will prepare you for career advancement.
Responsibilities:
Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses.
Be the vehicle expert. Know the in's & the out's of product offerings, optional packages & latest technology
Perform high-quality and professional demonstrations of new/used vehicles.
Follow-up with buyers to ensure referral business.
Learn to overcome objections and thrive in sales situations
Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
Bring your ‘A game' & positive attitude with you every day
Qualifications :
At least six (6) months of experience in a role where sales and/or customer service is preferred but not required.
Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment.
Sales driven, self-motivated, personable and dependable.
Basic computer skills in order to input information into our database.
Available to work a varied and flexible schedule including days, nights, weekends and holidays.
Ready to hit the ground running on learning new product in's & out's.
Fantastic communication skills with your customers.
Professional, well-groomed personal appearance.
Clean driving record and valid driver's license .
Willing to submit to a pre-employment background check & drug screen.
Avis is an Equal Opportunity Employer. Minimum age for employment is 18 (BFOQ).
Job Type: Full-time
Pay: $16.00 per hour
Insurance Agent - Bismarck, ND
Agent job in Bismarck, ND
We're looking for ambitious, entrepreneurial professionals who want to own their business and help clients prepare for life's planned and unexpected moments with the right insurance products. COUNTRY Financial Insurance Agents have the opportunity and the autonomy to build a rewarding, financially stable career while enriching lives in the communities we serve.
The Career
Our insurance agents take a consultative approach to grow business with existing and prospective clients. As independent contractors, they
are in business for themselves but not by themselves, and they:
Diversify their income through our portfolio of property and casualty, life and health lines.
Have the flexibility to manage their schedules to balance their careers and personal interests.
Educate clients and prospects about our products and services.
Collaborate with COUNTRY Trust Bank Financial Advisors to inform clients of our financial products and services.
Establish an office and build a staff.
We Offer
COUNTRY Financial Insurance Agents have uncapped earning potential and:
Opportunities to earn performance-based global trips and financial rewards.
Access to continued learning and marketing resources.
Affiliation with our 100-year-old brand heritage and family-focused culture that values authenticity and integrity.
There is no buy-in required.
Qualifications
Successful COUNTRY Financial Insurance Agents are:
Entrepreneurial, motivated, and goal driven.
A strong communicator with excellent business acumen.
Committed to linking your efforts with tangible rewards.
Passionate about making positive impacts in their communities.
Required Licenses*
Property/Casualty State Insurance License*
Life/Health State Insurance License*
Preferred Experience
Bachelor's Degree
2+ years of experience in the insurance and or financial services industry
5+ years of business ownership or managerial experience
About Us
COUNTRY Financial is the trade name for a collective of affiliated insurance and financial services companies. This means we have an extended family of support and a large backing.
Since 1925, COUNTRY Financial has been dedicated to helping others plan for their future while also protecting what matters most to them. What started long ago as a simple commitment on Midwest farmlands has expanded to become a FORTUNE 1000 insurance and financial services organization proudly serving 19 states.
Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products. And our consistent AM Best A+ rating means we have the financial strength to keep the promises we make to our clients.
*These licenses are not required to apply; however, the candidate's ability to obtain these licenses is essential when a contract decision is made.
COUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company , COUNTRY Mutual Insurance Company , and their respective subsidiaries, located in Bloomington, Illinois.
Investment management, retirement, trust, and planning services provided by COUNTRY Trust Bank . The investment objectives, risks, charges, and expenses of an investment company should be carefully considered before investing.
#LI-Agency
Auto-ApplyInsurance Advisor Sales Trainee
Agent job in Bismarck, ND
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Customer Service, Sales
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$41,200.00 - $67,900.00
**Target Openings**
10
**What Is the Opportunity?**
Are You a New Grad? Launch Your Career in Insurance Sales!
What You'll Do:
Transform how people protect what matters most! As an Insurance Advisor Trainee, you'll become a trusted sales consultant helping customers nationwide find insurance coverage that best fits their needs. You'll master the art of relationship-building using innovative technology to deliver personalized insurance coverage.
Your Growth Journey:
-Comprehensive Paid Training: we invest in making you an expert
-Real Impact from Day One: manage your client relationships and close deals
-Master Consultative Selling: no pushy tactics, just genuine problem-solving
What Success Looks Like:
-Converting warm leads to customers, no cold calling required.
-Build lasting client relationships through strategic outbound communication.
-Analyze customer needs and recommend tailored insurance coverage
-Drive revenue through authentic, consultative conversations
-Thrive in a fast-paced, results-driven environment
The Package:
-Salary starts between $45K-$48K range plus $10K-$32K in annual incentives; that's a total package potential of $55K-$77K.
-Benefits: Mental and Physical Health Programs, 401K Match, Pension Plan, 20 days of PTO your first year, and more!
The Schedule:
-Start Date: January 12th, 2026
-Hybrid Work Arrangement: three days in office and two days remote
-Training: 9:00am-5:30pm EST Monday- Friday for the first 4-6 weeks
-Post Training: 9:30am-6:00pm local time Monday-Friday plus 1 Saturday shift per month from 9:00am-5:30pm EST
Ready to build something meaningful? Join a team where your success directly impacts families across America while building your own financial future.
*As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
**What Will You Do?**
+ Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers.
+ Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment.
+ Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales.
+ Communicate effectively & professionally with customers verbally and via email
+ Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics.
+ Receive and implement constructive feedback in the form of professional coaching.
+ Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer.
+ This role is not responsible for cold calls or lead generation.
+ Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire.
+ Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ A Bachelor's degree from an accredited four-year college or university is a plus.
+ Prior call center and sales experience
+ Personal Insurance product knowledge
+ Strong verbal and written communication skills
+ Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly.
+ Able to demonstrate a positive and professional demeanor.
+ Adaptable to change.
**What is a Must Have?**
+ High school diploma or GED.
+ Licensing Requirements:
+ InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state.
+ Each state will evaluate any/all criminal and financial background incidents to determine license eligibility.
+ Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications.
+ Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Rental Agent
Agent job in Bismarck, ND
We are looking looking for highly-motived and hard-working individuals to join our team as a Rental Sales Agent / Associate. This position will contribute to the success of the company by assisting customers with their vehicle rentals to ensure a positive customer experience. The ideal candidate will be energetic and competitive with a passion for working in a sales-driven and fast-paced atmosphere. Rental Sales Agent's will strive to make every customer experience a memorable one - we pride ourselves on delivering exceptional customer service and we treat our customers like family. Apply today to be part of our great team!
Who We Are:
At Avis, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Avis is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer:
Excellent Store Culture
Health Insurance
Paid Training
Paid Vacation and Sick Leave for Full-Time Employees
Ford Incentives
401k (with company match)
Flexible Spending
Rental Sales Agent Specific Benefits:
$16/ hour PLUS commission
Lucrative commission/incentive/bonus plan paid monthly.
Full training provided to learn the business and enhance professional skills.
We will supply you with the necessary training to reach your full potential. This training will empower you to meet sales goals and maximize earning potential. Additionally, you will be able to take advantage of our educational opportunities to develop skills that will prepare you for career advancement.
Responsibilities:
Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses.
Be the vehicle expert. Know the in's & the out's of product offerings, optional packages & latest technology
Perform high-quality and professional demonstrations of new/used vehicles.
Follow-up with buyers to ensure referral business.
Learn to overcome objections and thrive in sales situations
Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
Bring your ‘A game' & positive attitude with you every day
Qualifications :
At least six (6) months of experience in a role where sales and/or customer service is preferred but not required.
Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment.
Sales driven, self-motivated, personable and dependable.
Basic computer skills in order to input information into our database.
Available to work a varied and flexible schedule including days, nights, weekends and holidays.
Ready to hit the ground running on learning new product in's & out's.
Fantastic communication skills with your customers.
Professional, well-groomed personal appearance.
Clean driving record and valid driver's license .
Willing to submit to a pre-employment background check & drug screen.
Avis is an Equal Opportunity Employer. Minimum age for employment is 18 (BFOQ).
Job Type: Full-time
Pay: $16.00 per hour
Auto-Apply