**Customer Service Representative ** **Employment Type:** Full-time , $17/hr **Supporting:** Customer Care **About Us ** We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. ** **
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
**Here's What the Job Really Looks Like **
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
**How You'll Make an Impact **
+ Guide customers through questions, concerns, or challenges they encounter while using the product or service
+ Listen actively to understand the root of the issue and provide clear, effective solutions
+ Record detailed call information for auditing, reporting, and follow-up purposes
+ Maintain and update customer records to ensure accurate and current information
+ Identify opportunities to introduce customers to new or enhanced services that meet their needs
+ Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
**What'll Set You Up for Success **
**Required: **
+ High school diploma or GED
+ 6+ months of customer service or sales experience preferred
**For Internal Candidates** :
+ Must not be on any corrective action or performance plans
+ Must have held your current position for 6+ months
+ Must have relevant industry/program experience
**Location Note:** We're currently hiring for this position in Bluefield, WV.
**Why Alorica? **
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
**TIDE** is our connection group built around real conversations, shared experiences, and genuine belonging. **MLBA (Making Lives Better at Alorica)** is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
**What We Offer: **
+ Health, dental, and vision coverage with HSA options
+ Paid time off
+ Flexible pay options: daily or weekly pay
+ 401(k) retirement plan
+ Leadership development programs that really grow your career
+ Open access courses through Alorica Academy
+ Paid training and tuition reimbursement
+ Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
+ Employee assistance program for personal and professional support
+ Additional voluntary benefits to meet your individual needs
**Our Values **
**Bold** - We challenge conventions and take smart risks
**Relentless** - We deliver results, no matter what it takes
**Connected** - We work as One Alorica because we're stronger together
**True** - We show up as our authentic selves, every single day
**Ready to Join Us? **
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
**Equal Opportunity Employer - Veterans/Disabled **
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
\#AloricaJobs #CallCenter #CustomerServiceJobs #BluefieldWV
$17 hourly 31d ago
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BDC Agent
Crossroads Chevrolet 3.5
Agent job in Mount Hope, WV
Job Title: Sales BDC Agent
Crossroads Chevrolet is seeking a motivated and professional Sales Business Development Center (BDC) Agent to join our growing team. This role is critical to our sales operation and serves as the first point of contact for many of our customers. The ideal candidate is confident on the phone, organized, goal-driven, and committed to delivering an exceptional customer experience.
Key Responsibilities
Respond promptly to inbound sales leads (phone, internet, text, and email)
Make outbound calls to follow up on internet inquiries, unsold prospects, and past customers
Schedule and confirm showroom appointments for the sales team
Accurately document all customer interactions in the CRM
Maintain high standards of professionalism and customer service
Work closely with Sales Managers and Sales Consultants to maximize appointment show rates
Meet or exceed daily, weekly, and monthly performance goals
Qualifications
Strong phone presence with clear, professional communication skills
Prior automotive BDC, call center, or sales experience preferred.
Ability to multitask and work efficiently in a fast-paced environment
Basic computer skills and CRM experience a plus
Positive attitude, strong work ethic, and coachability
Reliable attendance and punctuality
eLeads proficiency
What We Offer
Competitive hourly pay plus performance-based bonuses
Medical, Dental, and Vision Insurance
401(k) availability
Paid Time Off
Employee discounts on vehicle purchases, parts, and service
Supplemental benefits including short-term disability, long-term disability, and life insurance
Opportunities for internal career growth and advancement
Why Crossroads Chevrolet
We are a customer-focused dealership committed to teamwork, accountability, and results. If you are looking for a stable career with growth potential in the automotive industry, Crossroads Chevrolet is the place to build it.
Apply today and take the next step in your career with Crossroads Chevrolet.
$57k-93k yearly est. Auto-Apply 34d ago
Agent Code: DPAGFL
Evans Network of Companies
Agent job in Beckley, WV
GRC Freight Services, LLC, Agent for Greatwide Truckload Management, has an Immediate Opportunity for CDL A Owner Operators - Hauling Light Weight 53' Dry Van Loads URGENT NEED for 53' DRY VAN Owner Operators! * $5,000 - $7,000 Weekly Gross! * Various Lanes Available
* Running In and Out of the: Midwest and East Cost
* Home Weekly
* Most Loads are Light Weight
* Some Drop & Hook
* Experienced and Friendly Dispatchers
Benefits:
* NO COST Cargo & Liability Insurance
* Plate Program, Trailer Rental & IFTA Program, Medical & Tractor Insurance
* HUGE Fuel & Tire Discounts, EFS Fuel Cards, Accurate Weekly Pay, Direct Deposit
* $2K Referral Bonus!
* Clean Roadside Inspection Bonus/Payouts!
* Our Dedicated and Experienced Dispatchers Are Here to Make You Successful and Keep You Moving!
QUALIFICATION CRITERIA
* Need Atleast 1 Full Year Class A Experience
* Must Have a Good MVR and PSP Report to Qualify
* We Accept Tractors 2000 and Up
* Run Under Greatwide's Authority
CALL US FOR MORE DETAILS!
Call Brandi @ ************ or ************ (cell)
Click Here to Apply Now!
APPLY NOW CALL **********
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Do you have a CDL-A? *
Select an option YesNo
Have you had any moving violations in the last two years? *
Select an option YesNo
Do you have at least 1 year of verifiable Class A tractor-trailer experience from the last 5 years? *
Select an option YesNo
Are you 22 years or older? *
Select an option YesNo
Do you have any DWIs in the past 5 years? *
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$34k-74k yearly est. 29d ago
Automotive BDC Agent
Duncan Ford Lincoln 3.6
Agent job in Christiansburg, VA
Why This Role?
Join a well-established Ford & Mazda Dealership in Blacksburg, VA where the Business Development Center (BDC) plays a critical role in driving appointments, customer experience, and dealership growth. If you enjoy talking to people, working towards goals and being rewarded for performance, this is a great opportunity.
What You'll Do:
Handle inbound and outbound calls, text messages, emails and digital leads.
Set and Confirm Sales and Service Appointments.
Follow-up with customers using proven dealership processes.
Provide accurate information on vehicles, incentives and services.
Update and manage leads in the CRM.
Work Closely with Sales Managers, Advisors and the BDC team to ensure a smooth customer hand-off.
Schedule:
Full-Time Position
Set Schedule with Rotating Saturdays
Limited evenings (No Late-Night Shifts)
Pay Plan (Realistic & Performance-Based)
Entry Level: $30,000 - $40,000
Solid Performer: $40,000 - $55,000
Top Performers: $60,000+ (Top Performers consistently earn above the base through monthly incentives.)
What We're Looking For:
Strong communication and customer service skills.
Comfortable on the phone and with computers.
Ability to multitask and manage time effectively.
Sales, Call Center, or Automotive Experience is a plus ---- not required.
Coachable, dependable, and goal-oriented mindset.
Benefits:
Health Insurance
Empower 401K Plan Options
Employee Discounts on Vehicles and Services.
Paid Training and Ongoing Coaching
Career Growth:
This role offers clear paths into:
Sales
BDC Leadership
Management Roles within the Dealership.
Apply Today:
If you're ready to start or grow a career in automotive with a team that values performance, accountability, and development, apply now. We're excited to meet motivated candidates who want to win.
$40k-55k yearly Auto-Apply 23d ago
Specialized Travel Consultant
Amex 3.8
Agent job in Prince, WV
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
With Amex GBT Ovation, our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT Ovation. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
What You'll Do
Advise and arrange travel for VIP corporate business customers (both individuals and groups)
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel
Passion for excellence in providing white glove VIP service, including proactive anticipation of needs
Native GDS expertise (Sabre)
Professional communication (written and verbal)
Strong attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently
Teamwork and openness to feedback
Please be flexible and prepared to work a pre-determined shift any time between 12 PM and 11 PM eastern time Monday to Friday.
Location
New York, United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!
$46.2k-85.8k yearly Auto-Apply 1d ago
Real Estate Showing Agent
Showami
Agent job in Beckley, WV
Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Beckley and surrounding areas to assist with various real estate tasks.
Requirements:
You must be a currently licensed real estate agent ( We can help you get licensed )
You must have access to the MLS
You must have experience showing homes in the Beckley area.
You must be able to show homes using an electronic lockbox
Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
You can apply for this job if you meet the above requirements.
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in West Virginia.
To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable)
If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed.
Respond to this job posting to get more information.
$92k-131k yearly est. Auto-Apply 60d+ ago
Specialized Travel Consultant (Amex GBT Ovation)
Theconnect
Agent job in Prince, WV
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
With Amex GBT Ovation, our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT Ovation. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
What You'll Do
Advise and arrange travel for VIP corporate business customers (both individuals and groups)
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel
Passion for excellence in providing white glove VIP service, including proactive anticipation of needs
Native GDS expertise (Sabre)
Professional communication (written and verbal)
Strong attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently
Teamwork and openness to feedback
Please be flexible and prepared to work a pre-determined shift any time between 12 PM and 11 PM eastern time Monday to Friday.
Location
New York, United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!
$46.2k-85.8k yearly Auto-Apply 29d ago
Modern Remote Life Insurance Agent - No Cold Calling
Ao Garcia Agency
Agent job in Princeton, WV
Licensed Life Insurance Agents Only We're a fast-growing, tech-driven insurance organization looking for experienced agents who want a
smarter
way to build their business. Our system delivers warm, qualified leads - so you can spend your time closing, not chasing.
What We Offer:• 100% remote - work from anywhere• No cold calling, ever• High-quality leads provided and called for you• Competitive compensation with real income potential• Fast-track leadership opportunities• Modern CRM, automation tools, and training
Requirements:• Active life insurance license• Strong communication and follow-up skills• Coachable and self-motivated
*All interviews will be conducted via Zoom video conferencing We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$50k-72k yearly est. Auto-Apply 3d ago
Insurance Agent -Princeton, WV
Horace Mann 4.5
Agent job in Princeton, WV
Join Horace Mann: Empower Educators, Achieve Financial Success
Ready to Make a Difference?
Join Horace Mann today and take the first step toward achieving your career and financial goals while making a meaningful impact on the educators you serve. Together, we can help educators secure their future while empowering you to achieve your own.
As an Insurance Producer at Horace Mann, you'll receive mentorship from an experienced agent while gaining hands-on experience in the industry. Our insurance products are tailored to meet the unique needs of educators, and we provide outstanding training, competitive rates, and flexible work options. With an unparalleled compensation structure, exciting incentives, and bonus opportunities, top performers have the chance to earn all-expenses-paid trips to amazing destinations.
Why Join Us?
Performance-Based Compensation [1099] with a 36-month incentive plan and enhanced commissions
Monthly incentives based on sales volume for the first 36 months
Quarterly production bonuses for the first 36 months
No external office requirement-work from anywhere
Leverage established books of business while building your own practice
Access to a niche market that increases your potential for success
Value-added services to connect you with ideal clients
Simple, streamlined products and sales processes for quick success
Networking, community, and industry events to expand your connections
A comprehensive, multi-line product portfolio in a ‘One-Stop Shop' model
What You Will Do:
Solve financial challenges faced by educators through tailored solutions
Present with confidence-one-on-one or in large groups-to educate potential clients on products
Engage in community and networking events, expanding your professional connections
Stay current with industry trends and apply new knowledge to help clients
Cultivate strong market relationships and build a solid client base
Invest time and resources in ensuring the success and growth of your business
What We're Looking For:
A commitment to helping educators achieve financial prosperity
Strong interpersonal and presentation skills
Self-motivation and the ability to manage your own business
The ability to obtain or currently hold state licenses in Life & Health and Property & Casualty
Compensation and Benefits:
Sign-On Bonus
Uncapped Earnings/Commission
Structured Incentive & Bonus Pay to reward your hard work
Work Environment-work in-person, in the field, and/or from an office setting
Support and Accountability:
As an Insurance Producer, you'll be guided by a mentor agent who will support you every step of the way to ensure your success.
We make a difference!
At Horace Mann, we are driven by our mission to support the educators who shape the future of our children. We believe that educators deserve someone who looks after their financial well-being just as they do for their students. Our passion lies in providing tailored solutions that protect what educators have today and help them achieve long-term financial security and happiness.
#LI-CP1
#LI-AK1
#VIZI#
$33k-55k yearly est. Auto-Apply 39d ago
Customer Service Representative
Fastsigns 4.1
Agent job in Beckley, WV
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $24,000.00 - $50,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$24k-50k yearly Auto-Apply 60d+ ago
Client Service Representative Galax Veterinary Clinic
Blue Ridge 4.2
Agent job in Galax, VA
Practice
Galax Veterinary Clinic encompasses both Animal Medical Services of Mount Airy, NC, and Galax Veterinary Clinic of Galax, VA.
We are the largest veterinary medical practice serving Carroll County, Grayson County, and Surry County with the ability to provide high-quality medical care for both small and large animals.
More about the Role
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Competencies
Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas.
Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
Processes cash, checks, charge card payments and credit account payments.
Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
Assists in the updating of client/patient files, as needed.
Prepares and sends client correspondence.
Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
Performs a backup of the computer system on a regular basis, as directed.
Performs and oversees the performance of posting daily business.
Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
Answers incoming telephone calls applying proper telephone etiquette.
Presents clients with medications, instructions, new client kits and any other take home items.
Handles emergency situations with great care, patience, and following established clinic policies and procedures.
Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
Requirements/Qualifications
Ability to work on weekends as required
High school diploma or equivalent
Previous veterinary experience preferred
Client satisfaction references preferred
Practices OSHA safety techniques including proper PPE
Benefits Offered
Paid time off
Health insurance; dental insurance; vision insurance
Retirement benefits or accounts
Bonus incentive
Flexible work schedules
Career and professional development
Employee Assistance Program
Employee Referral Program
Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range USD $13.00 - USD $15.00 /Hr.
$13-15 hourly Auto-Apply 44d ago
Front Desk Agent
Summit Bechtel Reserve
Agent job in Glen Jean, WV
We are proud to provide the upmost customer service to guests of all ages. We focus on understanding the needs of our guests and communicating effectively to deliver results.
Key Responsibilities
Oversee front desk operations, reservation software, and check-in/check-out procedures
Greet guests with a friendly and professional welcome
Address guest inquiries, complaints, and requests quickly and effectively
Follow up with guests to gather feedback and ensure satisfaction
Manage room reservations and update property management system accurately
Model the Scout Oath and Law in daily interactions
Maintain a clean, organized, inspected, neat, and safe work area
Perform additional duties assigned by SBR leadership
Abide by policies and procedures outlined in the SBR staff handbook
Qualifications
Minimum age: 18+
Required: Proficient computer skills. (Word, Excel, POS systems, reservation software)
Preferred: Experience in hospitality field
Exceptional organizational and prioritization skills; must be a self-starter
Willing to become a registered Scouting America member (includes background screening)
Comfortable using Microsoft Teams for daily work-related communication
Physical & Practical Requirements
Ability to stand, walk, and hike up to 4 hours daily and ability to lift/move up to 25 pounds
Complete the
Annual Health and Medical Record
, including height/weight guidelines
Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55
Desired Traits
High emotional intelligence (such as self/social awareness and team dynamics)
Positive and cheerful attitude with a strong customer-service focus
Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
Ability to connect with individuals from diverse age groups, maturity, and backgrounds
$29k-35k yearly est. 18d ago
Customer Service Rep
Carsonvalleyhealth
Agent job in Christiansburg, VA
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$25k-33k yearly est. 3d ago
Front Desk Agent
V & P 3.9
Agent job in Beaver, WV
Assist guests You are the first interaction the guest will have
Responsibilities
Answering phones
Checking guests in and out using the PMS system
Light cleaning
Qualifications
Excellent communication skills
Customer service skills
Problem solving abilities
The ability to stand for extended periods of time
$31k-37k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
Scholar Hotels
Agent job in Radford, VA
The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains
guest service
as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests' needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Hotel Standards
Front Desk Operations
Greet all guests (internal and external)
Process guest reservations, registration (check-in) and departures (check-outs)
Offer guest assistance at every opportunity
Respond to all guest requests efficiently
Ensure guest satisfaction by following through on requests and other needs
Provide information to guests about hotel policies, services and amenities
Provide information, directions and other assistance as necessary about the local area
Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc.
Handles collection efforts of all in-house balances and notifies management of potential liabilities
Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned
Maintain daily logs and checklists
Effectively communicate all pertinent information to other employees within the department
Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc.
Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary
Assist guests with booking and modifying reservations as needed
Comply with all standards and regulations to encourage safe and efficient hotel operations
Maintain regular attendance in compliance with company policy
Maintain high standards of personal appearance and grooming in accordance with company policy
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain and organize work area regularly and monitor lobby cleanliness
Other duties as required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus relative experience in customer service
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs
CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel, or crouch
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
$25k-30k yearly est. 60d+ ago
Universal Branch Representative I - $2,500 Commitment Bonus
Virginia Credit Union 4.3
Agent job in Christiansburg, VA
PRIMARY FUNCTION:
The Universal Branch Representative performs the duties of both a Teller and Member Service Representative (platform). This role is vital in the delivery of an exceptional member experience while supporting branch sales and service strategies.
JOB DUTIES AND RESPONSIBILITIES:
Teller Responsibilities:
Establishes member relationships through quality service and cross selling VACU products/services to meet member needs
Handles each transaction proficiently and accurately, exercising good judgment and seeking approval for any transaction exceeding assigned levels of authority
Performs paying and receiving functions with accurate balancing and reporting, including but not limited to deposits, check cashing, loan payments, miscellaneous sales, cash advances, etc.
Disburses cash accurately and maintains a cash drawer, balancing it daily
Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies. Maintains adequate cash and/or cash limits as required by VACU policy
Evaluates needs of existing and prospective members and makes daily referrals to Member Service Representatives
Member Service Responsibilities:
Responsible for opening Memberships
Responsible for opening all types of deposit accounts
Able to provide assistance and maintenance on all deposit and loan accounts
Referral based lending knowledge
Assesses each member's financial needs to identify, cross-sell opportunities and expand relationships
Make appropriate referrals to deepen member relationships
Demonstrates the ability to make appropriate decisions in the best interest of VACU and the membership
Engage members and prospective members in a professional and courteous manner in person and over the phone
Demonstrates flexibility around the daily needs of the members and the branch
Possesses leadership skills to properly self-manage and guide co-workers consistently
Possesses lobby leadership skills in order to maximize exceptional member experience
Demonstrates appropriate knowledge of all VACU policies and procedures related to the platform and teller line, including Security and Information Security
Answers member inquiries and cross-sells products and services of the credit union when appropriate.
Responsible for handling member transactions quickly and efficiently in a courteous manner within established policies and procedures and to identify and assist in member needs in a proficient and professional manner
Meets member needs by maintaining appropriate knowledge of all VACU products and services
Answers the phone and responds to member phone inquiries professionally and accurately
Building and retaining member relationships by performing follow - up and courtesy calls to members.
Meets expectations in all areas of teller and MSR performance documentation including service quality, operations, and sales
Provides quality service by following all member service expectations
Handles troubleshooting and special assignments in support of supervisor.
Responsible for ensuring that business goals and individual member service and sales goals are consistently met.
Responsible for delivering high quality service and needs based sales to members
Required notary certification. Must stay informed of all notary rules and regulations.
Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies. Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security. Report all Risk Management Policy violations in accordance with policy.
Must develop and maintain a working knowledge of all applicable federal and state regulations including corporate policies and procedures. Stay up to date on all required loan documents, systems, credit reports and related lending documents.
Other duties may be required and assigned by the supervisor
JOB QUALIFICATIONS:
Knowledge: Thorough understanding of products and services offered by financial institutions preferred
Skills: Satisfactory computer skills required.
Abilities: Positive and effective communication and public relations skills, cross-selling, problem solving and interpersonal skills. Sound judgment. Ability to handle difficult situations. Ability to handle multiple tasks. Professional appearance and manner.
Minimum Education and Experience:
Minimum of high school diploma or equivalent.
Some college education or business courses preferred.
Customer/member service experience, preferably at a financial institution
Cash handling/business experience at a financial institution
Knowledge of TCD transaction and settlement procedures
PHYSICAL REQUIREMENTS:
This job requires the ability to sit and stand for long periods of time.
This job requires occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.
$29k-33k yearly est. Auto-Apply 34d ago
On-Site Customer Service Agent
Alorica Inc. 4.1
Agent job in Bluefield, WV
Customer Service Representative Employment Type: Full-time , $17/hr Supporting: Customer Care About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
* Guide customers through questions, concerns, or challenges they encounter while using the product or service
* Listen actively to understand the root of the issue and provide clear, effective solutions
* Record detailed call information for auditing, reporting, and follow-up purposes
* Maintain and update customer records to ensure accurate and current information
* Identify opportunities to introduce customers to new or enhanced services that meet their needs
* Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
What'll Set You Up for Success
Required:
* High school diploma or GED
* 6+ months of customer service or sales experience preferred
For Internal Candidates:
* Must not be on any corrective action or performance plans
* Must have held your current position for 6+ months
* Must have relevant industry/program experience
Location Note: We're currently hiring for this position in Bluefield, WV.
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
* Health, dental, and vision coverage with HSA options
* Paid time off
* Flexible pay options: daily or weekly pay
* 401(k) retirement plan
* Leadership development programs that really grow your career
* Open access courses through Alorica Academy
* Paid training and tuition reimbursement
* Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
* Employee assistance program for personal and professional support
* Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #CustomerServiceJobs #BluefieldWV
$17 hourly Auto-Apply 29d ago
BDC Agent
Crossroads Chevrolet 3.5
Agent job in Mount Hope, WV
Job DescriptionJob Title: Sales BDC Agent
Crossroads Chevrolet is seeking a motivated and professional Sales Business Development Center (BDC) Agent to join our growing team. This role is critical to our sales operation and serves as the first point of contact for many of our customers. The ideal candidate is confident on the phone, organized, goal-driven, and committed to delivering an exceptional customer experience.
Key Responsibilities
Respond promptly to inbound sales leads (phone, internet, text, and email)
Make outbound calls to follow up on internet inquiries, unsold prospects, and past customers
Schedule and confirm showroom appointments for the sales team
Accurately document all customer interactions in the CRM
Maintain high standards of professionalism and customer service
Work closely with Sales Managers and Sales Consultants to maximize appointment show rates
Meet or exceed daily, weekly, and monthly performance goals
Qualifications
Strong phone presence with clear, professional communication skills
Prior automotive BDC, call center, or sales experience preferred.
Ability to multitask and work efficiently in a fast-paced environment
Basic computer skills and CRM experience a plus
Positive attitude, strong work ethic, and coachability
Reliable attendance and punctuality
eLeads proficiency
What We Offer
Competitive hourly pay plus performance-based bonuses
Medical, Dental, and Vision Insurance
401(k) availability
Paid Time Off
Employee discounts on vehicle purchases, parts, and service
Supplemental benefits including short-term disability, long-term disability, and life insurance
Opportunities for internal career growth and advancement
Why Crossroads Chevrolet
We are a customer-focused dealership committed to teamwork, accountability, and results. If you are looking for a stable career with growth potential in the automotive industry, Crossroads Chevrolet is the place to build it.
Apply today and take the next step in your career with Crossroads Chevrolet.
$57k-93k yearly est. 4d ago
Insurance Agent - Oak Hill, WV
Horace Mann 4.5
Agent job in Oak Hill, WV
We seek an experienced Insurance Agent to serve a specialized educator market while assuming an existing business book with in-force policies and renewals. As a 1099 Captive Agent, you will be responsible for retaining, servicing, and expanding relationships with educators. You will ensure they have the right insurance solutions tailored to their unique needs while providing access to valuable no-cost programs and resources.
Key Responsibilities:
Assume and grow an established book of business consisting primarily of educators and school employees.
Retain and renew existing policies while ensuring customer satisfaction and long-term relationships.
Generate new business through referrals, school partnerships, and networking within the education sector.
Identify cross-selling and upselling opportunities to offer additional protection, such as life and retirement products.
Educate clients on their coverage options, policy benefits, and financial protection strategies tailored for educators.
Share Value-Added Programs
Student Loan Solutions to help educators navigate loan repayment options.
Financial Wellness Workshops to support long-term financial planning.
Classroom Funding Assistance in partnership with DonorsChoose, helping educators secure funding for essential classroom resources.
Qualifications:
Active insurance license in (Life, Health, Property & Casualty, SIE, and the ability to obtain additional FINRA licenses within 12 months).
Proven experience as an Insurance Agent or Agency Owner, specializing in Property & Casualty, Life, and Retirement solutions.
Strong relationship-building skills with the ability to connect with educators and school personnel.
Self-motivated and goal-oriented with the ability to work independently.
Excellent communication and presentation skills, especially in explaining policies to non-financial professionals.
Compensation & Benefits:
Commission-based earnings with renewal income from an assumed book of business.
Access to an established client base with active policies in force.
Performance-based rewards, including production incentives and exclusive trips.
Opportunities for additional sales and referrals within the niche educator market.
Ongoing training and resources to support professional growth.
Flexibility and autonomy to manage your schedule while benefiting from an established captive agency structure.
Why Join Us?
Immediate renewal income with a built-in book of educator clients.
Exclusive access to a niche market with a strong demand for specialized insurance solutions.
Ability to make a meaningful impact by helping educators secure their financial future.
Long-term career growth with residual income potential.
If you're a dedicated insurance professional looking for a specialized, relationship-driven opportunity in the educator market, we'd love to hear from you!
At Horace Mann, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance, and retirement solutions.
#LI-AK1
#LI-CP1
#VIZI#
$33k-55k yearly est. Auto-Apply 40d ago
Front Desk Agent
Summit Bechtel Reserve
Agent job in Glen Jean, WV
Job Description
We are proud to provide the upmost customer service to guests of all ages. We focus on understanding the needs of our guests and communicating effectively to deliver results.
Key Responsibilities
Oversee front desk operations, reservation software, and check-in/check-out procedures
Greet guests with a friendly and professional welcome
Address guest inquiries, complaints, and requests quickly and effectively
Follow up with guests to gather feedback and ensure satisfaction
Manage room reservations and update property management system accurately
Model the Scout Oath and Law in daily interactions
Maintain a clean, organized, inspected, neat, and safe work area
Perform additional duties assigned by SBR leadership
Abide by policies and procedures outlined in the SBR staff handbook
Qualifications
Minimum age: 18+
Required: Proficient computer skills. (Word, Excel, POS systems, reservation software)
Preferred: Experience in hospitality field
Exceptional organizational and prioritization skills; must be a self-starter
Willing to become a registered Scouting America member (includes background screening)
Comfortable using Microsoft Teams for daily work-related communication
Physical & Practical Requirements
Ability to stand, walk, and hike up to 4 hours daily and ability to lift/move up to 25 pounds
Complete the
Annual Health and Medical Record
, including height/weight guidelines
Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55
Desired Traits
High emotional intelligence (such as self/social awareness and team dynamics)
Positive and cheerful attitude with a strong customer-service focus
Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
Ability to connect with individuals from diverse age groups, maturity, and backgrounds
The average agent in Bluefield, WV earns between $24,000 and $103,000 annually. This compares to the national average agent range of $19,000 to $72,000.