Under the direction of Call Center leadership, a Customer Service Representative is primarily responsible for handling incoming telephone calls and making outbound calls as needed. A Customer Service Representative may also be required to handle e-PA, e-mail and facsimile inquiries as needed and will have to meet established productivity and quality objectives.
Initial training is 10 - 12 weeks in duration, Monday - Friday from 8:30 AM - 5:00 PM, work schedule change will be required after completing training.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Respond promptly to all incoming inquiries/issues from pharmacy providers, members, and authorized client representatives.
Make outbound calls as needed.
Navigate multiple systems across dual screens and clearly document each call.
Stay current with new policies and procedures.
Maintain strong working relationships with co-workers and managers in support of a cohesive team environment.
Maintain required quality and productivity metrics.
Be proactive by reporting any repeat complications that may be occurring because of systems, policies, or technological deficiencies.
Gain timely supervisory assistance in the event the situation requires intervention or investigation beyond normal capacity.
Treat others with dignity and respect and demonstrate empathy on a regular basis, especially during difficult situations.
Other duties as assigned.
QUALIFICATIONS
Three years' experience in a call center environment, (Must have high school diploma) or equivalent.
Process oriented, ability to work in a team environment,
Knowledge of Microsoft Outlook, Excel and Word is preferred,
Excellent written and oral communication skills are required,
Demonstrated ability to work and make decisions in a fast-paced environment,
Demonstrated ability to multi-task,
Flexible work schedule as needed
Proven track record of reliability
Will need to support weekend and possible second shift work.
We are an equal opportunity employer.
$23k-31k yearly est. 8d ago
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Ground Operations Agent
Allegiant Air 4.6
Agent job in Punta Gorda, FL
The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights, service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other duties as assigned.
Visa Sponsorship Available: No
Minimum Requirements: Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: High School Diploma/GED
Years of Experience: None
Credit Check: No
Valid/Unexpired Passport Book: No
Valid/Unexpired Driver's License: Yes
* Must be at least 18 years of age and possess a valid driver's license.
* Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.
Preferred Requirements
Must be highly motivated with a positive attitude.
Must be willing to work a flexible schedule including nights, weekends and holidays.
Must adhere to dress code policy.
Ability to work efficiently under time constraints.
Able to attend required training.
Basic computer skills.
Ability to work in extreme weather conditions.
TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum.
Job Duties:
Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
Operate ground service equipment.
Marshal aircraft to and from gates.
Provide proper handling of baggage requiring special care.
Service aircraft lavatories.
Responsible for aircraft security searches and commissary security searches as required.
Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.
Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.
Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.
Able to communicate using a two-way radio.
Effective communication skills, both verbal and written.
Perform aircraft interior cleaning as required.
Stock aircraft and carts with necessary supplies as required, i.e. Inflight magazines and lavatory supplies.
Inventory tracking as required.
Other duties as assigned.
Physical Requirements:
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). Are required to lift and/or carry up to 100 lbs. and to push and/or pull up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.
Essential Services Provider:
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer: Disability/Veteran
For more information, see *************************
$16 - $16 an hour
Summary:
The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights, service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other duties as assigned.
Visa Sponsorship Available: No
Minimum Requirements: Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: High School Diploma/GED
Years of Experience: None
Credit Check: No
Valid/Unexpired Passport Book: No
Valid/Unexpired Driver's License: Yes
* Must be at least 18 years of age and possess a valid driver's license.
* Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.
Preferred Requirements
Must be highly motivated with a positive attitude.
Must be willing to work a flexible schedule including nights, weekends and holidays.
Must adhere to dress code policy.
Ability to work efficiently under time constraints.
Able to attend required training.
Basic computer skills.
Ability to work in extreme weather conditions.
TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum.
Job Duties:
Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
Operate ground service equipment.
Marshal aircraft to and from gates.
Provide proper handling of baggage requiring special care.
Service aircraft lavatories.
Responsible for aircraft security searches and commissary security searches as required.
Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.
Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.
Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.
Able to communicate using a two-way radio.
Effective communication skills, both verbal and written.
Perform aircraft interior cleaning as required.
Stock aircraft and carts with necessary supplies as required, i.e. Inflight magazines and lavatory supplies.
Inventory tracking as required.
Other duties as assigned.
Physical Requirements:
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). Are required to lift and/or carry up to 100 lbs. and to push and/or pull up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.
Essential Services Provider:
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer: Disability/Veteran
For more information, see *************************
Full Time Benefits:
Profit Sharing
Medical/Dental/Vision/Life/ Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
Part Time Benefits:
Profit Sharing
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Sick time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$16-16 hourly 6d ago
Agent in Charge
Verano Holdings 4.2
Agent job in Lehigh Acres, FL
The Agent in-Charge is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. In addition, they will provide support and direction to dispensary staff at the direction of the AGM.
This role is expected to spend 30% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory.
Essential Duties and Responsibilities
* Possess a positive attitude while greeting customers and patients.
* Assist in regular inventory cycle counts to ensure accurate levels and immediately report any discrepancies to retail leadership.
* Obtain cannabis product from the vault and provide it to Cannabis Advisor for sale.
* Be an advocate of cannabis customer care.
* Open and close store as directed by the AGM or GM.
* Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
* Verify all product received is properly tagged in accordance with state & local regulations and is accompanied by all necessary paperwork.
* Support Inventory Manager with reconciliation of physical inventory within State tracking system and POS systems to ensure all information is accurately porting to the state and no malfunctions of the POS and scales are occurring.
* Confirm online orders are completed and accurate prior to pick-up
* Assist Cannabis Advisors with any product or POS System questions.
* Build rapport with regular patients/customers to promote repeat business.
* Work well with others in a fast-paced, dynamic retail environment.
* Accurately handle cash transactions, including bank drops and daily payouts as directed by GM or AGM.
* Provide patients and customers alike with information on types, methods, and efficacy of various cannabis products (we do not provide medical advice).
* Be open to continued, on-going cannabis education and training.
* Provide support to managers and other Cannabis Advisors as needed.
* Maintain a clean, organize, and sanitize workstation/store front.
* Ensure accuracy of online orders before pick-up.
* Understand and apply detailed compliance regulations as required by local and state laws.
* Complete transactions at the POS and ensure the state monitored inventory system accurately updates the amount of product available.
* Other duties as assigned.
Minimum Qualifications
* 2+ years of retail or hospitality experience.
* Must be at least 21 years of age.
* Desire to learn about cannabinoids, terpenes and product application/consumption methods.
* Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
* Ability to use office equipment (computers and printers) and their included software, i.e., Word, Excel, email, etc.
* Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.
Preferred Qualifications
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 35 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.
$32k-63k yearly est. 16d ago
Customer Service Agent
Sixt 4.3
Agent job in Fort Myers, FL
Back to results Customer Service Agent Branches & Operations Full-time Fort Myers, United States Apply now Apply now Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $19.
YOUR ROLE AT SIXT
* You welcome all customers upon arrival and gather feedback to improve their future rental experience
* You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
* You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
* You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
* You work in various weather conditions and are willing to take on additional tasks to support business needs
YOUR SKILLS MATTER
* Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience
* Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
* Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
* Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
* Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus
WHAT WE OFFER
* Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
* Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
* Bonus Plan Take advantage of a bonus plan based on performance
* Employee Assistance Program Access support whenever needed through our Employee Assistance Program
* Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
* Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Postet on 14.01.2026
# REF26234X
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$19 hourly 14d ago
Account Service Rep
The Hertz Corporation 4.3
Agent job in Estero, FL
**Account Service Representative - Corporate Contracts:** The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support. Expected salary is $50,000
**What You'll Do:**
+ Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness.
+ Ensuring all contracts, exhibits, and amendments templates are up to date and accurate.
+ Track contract status, approvals, and signatures to ensure timely execution
+ Work with Legal department to discuss and work through contract language.
+ Data input and management: Accurately enter, update, and maintain data in the Compliance tool.
+ Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected.
+ Drive optimization and process improvement while applying best practice methodologies.
+ Aid in conflict resolution.
+ Additional duties and projects as assigned.
**What We're Looking For:**
+ Bachelor's Degree.
+ Knowledge of contracting policies, legal requirements, and best practices.
+ Excellent communication (written and verbal) and interpersonal skills.
+ A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects.
+ The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook.
+ The ability to collaborate with others as well as work independently.
+ The ability to adapt quickly to changes in business climate.
+ Excellent problem-solving skills, research/investigate to find resolution.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$50k yearly 60d+ ago
Wheelchair Agent
Aviation Division 3.8
Agent job in Fort Myers, FL
More than 60 years as a leader in Spain in general business services. The Grupo EULEN has more than 7,000 clients in 11 countries, more than 75,000 employees, and more than 80 services in the market.
Our reputation for providing cost-effective and efficient quality services is recognized within the aviation industry. We are currently servicing most of the major airlines at the country's major airports. We offer services in all areas of the ramp, cabin cleaning, janitorial, security, passenger, and baggage handling operations.
Eulen is a military and veteran-friendly employer, veterans, and candidates with military experience are encouraged to apply
Job Summary
The Wheelchair Agent's responsibilities include pushing passengers in a wheelchair to and from their arrival/departure gate and assisting passengers with moving luggage to their vehicles, taxi stands, parking shuttle stations, and rental car stations.
Key Responsibilities
Transports passengers requiring wheelchair assistance within the terminal and aircraft to the designated destination
Exhibiting exceptional positive customer service and communication with all passengers
Ensure customer service professionalism while under pressure and stressful environment
Ensure the safety of property and people along with the security protocol are follow
Comply with all client and/or site security requirements and processes
Assist passengers with baggage retrieval and transport, if necessary
What you will need
Must be 18 years of age or older
Must be able to understand, speak, and read in English
Communicate face to face and/or by radio, often quickly, under pressure, and with environmental interference
Always be professional in appearance and manners to passengers and any other person at the airport
Be able to stand, squat, kneel, and walk 70% or more of the scheduled work time
Must be able to pass airport ID requirements
Must have schedule flexibility for the weekend, holiday, and night shifts
Training is provided along with exceptional customer service guidelines
Working Conditions
The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.
EEOC Statement
Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law
$32k-63k yearly est. 21d ago
Agent Recruiter - Part Time
Jack Schroeder and Associates
Agent job in Fort Myers, FL
Agent Recruiter (Part-Time, Flexible Schedule)
Jack Schroeder and Associates, LLC Fort Myers, FL
About Us
At Jack Schroeder and Associates (JSA), our people are at the heart of everything we do. For more than 50 years, we've built a reputation as a brokerage that truly supports its agents, going above and beyond with best-in-class back-office support, advanced technology, and a collaborative team that makes doing business simple and efficient. When our agents succeed, we succeed.
The Opportunity
We are seeking a motivated Agent Relations Recruiter to help grow our network of independent insurance agents and agencies. In this role, you'll play a key part in expanding JSA's reach by recruiting new agents while also working with existing partners to add new carriers and product lines. This is an excellent opportunity for someone who enjoys relationship-building, flexibility, and performance-based rewards.
What You'll Do
Connect with prospective agents and agencies through outbound calls to introduce JSA's value, opportunities, and support model
Build relationships and establish new partnerships with independent agents
Review agents' current carrier appointments and insurance licenses with the state Department of Insurance
Accurately complete and maintain intake forms in our CRM system
Support the team by assisting with additional projects and initiatives as needed
Why You'll Love This Role
Flexible schedule: Available hours between 9:00 AM - 4:00 PM, Monday-Thursday
Part-time hours: Approximately 24-30 hours per week
Some weeks may have reduced or no hours due to company events or holidays
Unlimited bonus potential for successfully approved agent contracts
Supportive team environment with the tools and resources you need to succeed
What We're Looking For
Strong ability to build and maintain professional relationships
Self-motivated and comfortable working independently
Excellent verbal and written communication skills
Willingness to learn and utilize company agent tools and resources
Proficiency with computers and Microsoft Office; Salesforce experience preferred
Bilingual candidates are a plus
Equal Opportunity Employer
Jack Schroeder and Associates, LLC is proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and employment process.
Employer.com is revolutionizing the hiring landscape by streamlining recruitment processes and enhancing the job search experience for both employers and candidates. As part of a distinguished family of workplace solution companies, we work alongside Recruiter.com & Job Mobz, which specializes in talent acquisition services; BountyJobs, the leading marketplace for recruitment agencies; Bench Accounting, providing seamless financial management; and Before You Apply, offering comprehensive employer branding capabilities.
Job Description
About our Client
Our client's mission is to help everyone find their place in the world. They were founded in 2012 and have been revolutionizing the real estate industry with their end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
They are currently seeking an Office Admin to join them in their
Downtown Naples
office!
Position details:
Target start date:
ASAP
Anticipated end date:
May 2026
Work schedule:
Mon - Fri 9-5pm
Pay range:
$25.00 / hour
About the role:
Serve as the face of the office by welcoming guests, managing mail distribution, check deposits, and providing first-line support for office-related needs
Responsible for the overall appearance and organization of the office, ensure cleanliness and overall organization of all areas of the office including reception, conference rooms, kitchen, and general common areas
Maintain supply inventory, replenishment and regular re-stock orders; staying within budgeting guidelines, ordering & processing deliveries
Coordinate with vendors to resolve on-site facilities issues, escalating and partnering on large scale facilities issues with our National Workplace team
Partner with local teammates on event planning and meeting logistics, serving as the single point of contact for ideation, coordination, and execution.
Account manage a small portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
Promote the adoption of our technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests
Partner with local Agent Experience Managers and Onboarding team on strategy and logistics for welcoming new customers
Provide ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications
Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
Qualifications
Qualifications:
The successful candidate will have:
1-2 years previous experience in customer service, office management, hospitality, or operations
Great listening skills, connects well with others, and is empathetic of the customer's pain points
Be technologically savvy!
Experience with both Mac and Google workspaces
Strong verbal communication and presentation skills
Meticulous attention to detail, highly organized
Ability to work in the office during the stated hours
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25 hourly 1d ago
LPR Repossession Agent
Sun West Recovery
Agent job in Punta Gorda, FL
Job DescriptionDescription:
Sun West Recovery, a leader in asset recovery services, is currently expanding our field team. We're seeking motivated, dependable individuals to join our Vehicle Recovery Division as LPR Field Agents.
This role is a key part of our repossession process and offers excellent growth potential for those looking to advance in the recovery industry. Whether you have experience in towing, security, LPR scanning, or even repossessions, we want to hear from you.
Requirements:
Your responsibilities will include:
Operating a License Plate Recognition (LPR) vehicle equipped with state-of-the-art technology.
Conducting heavy surveillance and in-field investigations to locate and identify vehicles.
Working closely with our skip tracing and recovery teams to secure collateral.
Conducting discreet in-field interviews as needed.
Traveling independently throughout Punta Gorda, Florida and surrounding areas.
This role is ideal for someone who thrives on independence, enjoys working outdoors, and wants to make a direct impact on our company's financial success.
Qualifications & Skills:
High school diploma or GED with a continuous record of learning.
Proven ability to work in an outdoor environment without direct supervision.
A discreet, investigative mindset.
Strong communication, analytical, and "street smarts" skills.
Comfortable using smartphones, laptops, and basic technology.
A clean driving record with no more than two points.
Must be at least 23 years old (insurance requirement).
Bonus Points For:
Experience with Recovery Database Network (RDN) and ClearPlan.
Commercial vehicle or tow truck driving experience.
Skip tracing skills and a current DOT Medical Card.
Why Join Us?
Uncapped Earning Potential: Your drive determines your income!
Comprehensive Training: Learn everything you need to succeed in this exciting field.
Tools & Support: Company-provided vehicle, equipment, and ongoing mentorship.
Benefits:
Health Insurance
Paid Time Off
401 (K)
Advancement opportunities with a growing company.
Plus: Receive a $1,000 sign on bonus* if you bring a minimum of 1 year of verified repossession experience.
This isn't just a job-it's a career where you can enjoy working outdoors, contribute to the success of your team, and achieve financial freedom. Join National Asset Recovery Specialists, Inc., and let's grow together!
Apply Now and start your journey to success!
$25k-53k yearly est. 7d ago
Italian Content Moderator or Customer Support Agent
Velenosi&Meredith
Agent job in Naples, FL
Job Opportunity: Italian-Speaking Customer Support and Content Moderation Roles Portugal (Office) or Greece (Full Remote)
Full Remote anywhere in Greece
Contract Type: Permanent
Are you a native or fluent Italian speaker (C1-C2) with good English skills (B1 or higher)? Ready to boost your career while living in beautiful Southern Europe? We are hiring Italian-speaking talents for customer support and content moderation roles, offering full relocation support and permanent contracts.
About the Role
Work for a top international company and choose your path:
Assist customers via phone, email, and chat with professionalism and empathy
Monitor and moderate content across online platforms, ensuring compliance with guidelines
Requirements
Italian (C1-C2 level) and English (B1+ minimum)
EU citizenship or valid working visa
Strong communication and problem-solving skills
Customer-oriented attitude
Previous experience is a plus but not required
What We Offer
Full-time permanent contract
Competitive salary and performance bonuses
Full relocation support (flight + accommodation assistance)
Paid training and continuous career development
International and dynamic work environment
Ready to start your adventure in Portugal or Greece?
Apply now: ****************************
WhatsApp: +39 ************
If you speak other languages too, let us know more roles are available!
$28k-40k yearly est. Easy Apply 60d+ ago
Leisure Reservations Agent
Sitio de Experiencia de Candidatos
Agent job in Naples, FL
Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$24k-32k yearly est. Auto-Apply 16d ago
CSR
Seacoast Service Partners Na LLC 3.4
Agent job in Fort Myers, FL
We are seeking a highly motivated and organized Customer Service Representative (CSR) to join our plumbing team. The CSR is the first point of contact for customers and plays a vital role in providing exceptional customer service, scheduling appointments, and supporting daily operations
Key Responsibilities
· Answer inbound calls and respond to customer inquiries in a professional and courteous manner
· Schedule and confirm plumbing service appointments
· Dispatch technicians and coordinate daily job assignments
· Maintain accurate customer records in the system
· Handle billing questions and process payments as needed
· Resolve customer complaints or escalate to appropriate team members
· Follow up with customers post-service to ensure satisfaction
Qualifications
· High school diploma or equivalent
· 1+ years of experience in a customer service or administrative role (experience in a plumbing/HVAC or home services company a plus)
· Excellent verbal and written communication skills
· Strong organizational and multitasking abilities
· Proficient in Microsoft Office and service dispatch software (e.g., ServiceTitan, Housecall Pro, or similar)
· Ability to remain calm under pressure and manage high call volumes
Work Environment
Office-based with standard business hours (occasional weekends or evenings may be required)
Fast-paced and team-oriented
Benefits
· Competitive pay
· Health, dental, and vision insurance
· Paid time off and holidays
· Opportunities for growth and advancement
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$18k-30k yearly est. 7d ago
Sales Department Appointment Setter & Customer Service Agent
Sam Galloway Ford-Lincoln
Agent job in Fort Myers, FL
Sam Galloway Ford is growing again! Please take advantage of this amazing opportunity to join our 4th generation, 96-year-old family owned and operated business. We are proud to serve Lee County as one of America's oldest Ford dealerships. We are currently looking to expand our sales BDC department with new team members.
We are in need of two to three appointment setters/customer service agents.
Responsibilities may include, but are not limited to:
- Calling customers to set sales appointments
- Answering emails in a timely manner
- Following up on customer inquiries
- Answering incoming sales phone calls
- Working with the BDC manager
- Communication with the sales team Ideal Candidates: - Team Player- Phone etiquette experience - Customer service background
- Great communicator
Sam Galloway offers competitive pay and a generous employee benefits program.
Benefits include:
PTO
Health Insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Optional Additional Life Insurance
STD Insurance
LTD Insurance
Accidental Insurance
Critical Illness Insurance
$21k-27k yearly est. Auto-Apply 60d+ ago
Call Center Agent
Telespecialists LLC
Agent job in Fort Myers, FL
Call Center Agent / Navigator
at the Fort Myers office. Night shift: 6:30 PM to 7:00 AM.
About Us:
TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible.
Join a team where your passion meets our purpose. If you're inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that's reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future.
Tele Specialists Offers:
A great culture with a team environment
A fun, diverse work environment
A rapidly growing company with career advancement opportunities
Medical, Dental and Vision benefits
401k match
Paid Vacation
Leadership Training Classes
Mentorship Program
Tuition Reimbursement
About the Role:
The navigator is responsible for coordinating the care between the patients and physicians throughout the continuum of the telehealth encounter. High volumes of calls are directed to the dispatcher. The dispatcher answers the call, obtains information, and then contacts the physician to transfer the information.
Duties/Responsibilities:
Coordinates and manages teleneurologists' schedules for rounding and teleneurology
Serve as an essential link between patients and teleneurology team
Receive and triage calls from client hospitals.
Promote collaboration to both internal and external healthcare team members.
Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to interact with internal and external customers
Flexible and adaptable with learning and understanding technology
Strong written, oral and interpersonal communication skills
Highly self-motivated, directed and proactive
Ability to effectively prioritize and execute tasks in a high-pressure environment
Able to communicate effectively within department and with members of interdisciplinary teams
Education and Experience:
High School Diploma required
1-year in a call center preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift 15 pounds at times
$23k-33k yearly est. Auto-Apply 42d ago
Welcome Center Agent - Floater
Ymca of Collier County
Agent job in Naples, FL
Introduction:
The YMCA of Collier County is seeking a friendly and professional Welcome Center Agent to join our team in Naples. This is a floater position, meaning your hours will vary throughout the week, and you'll support the membership team by filling in for shifts that are not currently staffed.
This role is crucial for delivering excellent service to all members, guests, and program participants. The ideal candidate will be responsible for responding to member and guest needs, actively promoting memberships and programs, and ensuring the Welcome Center remains clean and organized. We are looking for someone with excellent customer service skills who can thrive in a fast-paced environment and create a welcoming atmosphere for everyone who walks through our doors.
Responsibilities:
Create a positive environment where everyone feels welcome, encourage, and motivate others to become more involved in the YMCA. Greet and interact with members in a friendly manner.
Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
Communicate in a friendly and a courteous manner when answering phones, transferring calls, and taking messages. Ensure that no member is left unattended.
Emphasis will be placed on member service, program knowledge, member/staff safety, and communication with members and staff
Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships.
Builds relationships with members; helps members connect with one another and the YMCA.
Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
Oversee that all members and guests are properly checking in at the member service desk. Applies all YMCA policies dealing with member services and guest visits.
Present a professional image to all employees, members, and general public. Wear name-tag and adhere to dress standards at all times.
Responsible for studying and learning general information for both facilities, events and departments seasonal program changes.
Responsible for accurately entering memberships and program registrations. Follow proper procedures for all business transactions (example: receipt, monies, and program registration)
Responsible for accurately reconciling daily cash drawer.
Attend all designated staff meetings.
If unable to work due to sickness, vacation, etc. Responsible for finding shift coverage and communicate to supervisor.
Follows YMCA policies and procedures; responds to emergency situations.
Performs other duties as assigned.
Qualifications:
Certifications required within 30 days of hire: Designated online training (Redwoods and Y-USA) CPR/AED, and First Aid
Excellent interpersonal and problem-solving skills
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
Previous customer service, sales, or related experience
Must be proficient with computers and standard office software
Flexibility to work early mornings (5:00 am), evenings, weekends, and holidays as needed (required).
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
The employee frequently is required to stand and reach, and must be able to move around the work environment.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
The noise level in the work environment is usually moderate.
Perks:
Free YMCA membership,
Employee discounts YMCA programs
Opportunities for advancement within the company
Positive and supportive work environment
View all jobs at this company
$23k-33k yearly est. 60d+ ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Agent job in Estero, FL
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$17k-19k yearly est. 5d ago
Call Center Specialist- PRN
Shellpoint 4.0
Agent job in Fort Myers, FL
What We're Looking For…
Currently, we are seeking an individual to work on-call/PRN within our Call Center. This person will be the point of contact for all incoming calls or email requests from residents and internal departments for Maintenance, Housekeeping, or Property/Landscape issues. This person will also handle resident questions, complaints, and inquiries with the highest degree of courtesy and professionalism to resolve resident issues with one call resolution. In addition, this person will also monitor the emergency call system, schedules Special Services, issues resident bar codes, golf cart and bicycle stickers. A strong customer service background is required.
$25k-28k yearly est. 6d ago
Account Service Rep
The Hertz Corporation 4.3
Agent job in Estero, FL
Account Service Representative - Corporate Contracts:
The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support.
Expected salary is $50,000
What You'll Do:
Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness.
Ensuring all contracts, exhibits, and amendments templates are up to date and accurate.
Track contract status, approvals, and signatures to ensure timely execution
Work with Legal department to discuss and work through contract language.
Data input and management: Accurately enter, update, and maintain data in the Compliance tool.
Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected.
Drive optimization and process improvement while applying best practice methodologies.
Aid in conflict resolution.
Additional duties and projects as assigned.
What We're Looking For:
Bachelor's Degree.
Knowledge of contracting policies, legal requirements, and best practices.
Excellent communication (written and verbal) and interpersonal skills.
A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects.
The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook.
The ability to collaborate with others as well as work independently.
The ability to adapt quickly to changes in business climate.
Excellent problem-solving skills, research/investigate to find resolution.
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$50k yearly Auto-Apply 60d+ ago
Welcome Center Agent - Opener
Ymca of Collier County
Agent job in Marco Island, FL
Introduction:
The YMCA of Collier County is looking for a friendly, reliable and professional Welcome Center Agent to join our team in Marco Island. This role is key to creating a positive first impression for all members, guests, and visitors.
Position Overview:
This is an opener position, meaning you will be responsible for opening the facility and getting it ready for the day. While your hours may vary throughout the week, most shifts will be in the early morning.
This role is crucial for delivering excellent service to all members, guests, and program participants. The ideal candidate will be responsible for responding to member and guest needs, actively promoting memberships and programs, and ensuring the Welcome Center remains clean and organized. We are looking for someone with excellent customer service skills who can thrive in a fast-paced environment and create a welcoming atmosphere for everyone who walks through our doors.
Responsibilities:
Create a positive environment where everyone feels welcome, encourage, and motivate others to become more involved in the YMCA. Greet and interact with members in a friendly manner.
Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
Communicate in a friendly and a courteous manner when answering phones, transferring calls, and taking messages. Ensure that no member is left unattended.
Emphasis will be placed on member service, program knowledge, member/staff safety, and communication with members and staff
Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships.
Builds relationships with members; helps members connect with one another and the YMCA.
Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
Oversee that all members and guests are properly checking in at the member service desk. Applies all YMCA policies dealing with member services and guest visits.
Present a professional image to all employees, members, and general public. Wear name-tag and adhere to dress standards at all times.
Responsible for studying and learning general information for both facilities, events and departments seasonal program changes.
Responsible for accurately entering memberships and program registrations. Follow proper procedures for all business transactions (example: receipt, monies, and program registration)
Responsible for accurately reconciling daily cash drawer.
Attend all designated staff meetings.
If unable to work due to sickness, vacation, etc. Responsible for finding shift coverage and communicate to supervisor.
Follows YMCA policies and procedures; responds to emergency situations.
Performs other duties as assigned.
Qualifications:
Excellent interpersonal and problem-solving skills
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
Previous customer service, sales, or related experience
Must be proficient with computers and standard office software
Flexibility to work early mornings (5:00 am), evenings, weekends, and holidays as needed (required).
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
The employee frequently is required to stand and reach, and must be able to move around the work environment.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
The noise level in the work environment is usually moderate.
Perks:
Free YMCA membership,
Employee discounts YMCA programs
Opportunities for advancement within the company
Positive and supportive work environment
View all jobs at this company
$32k-55k yearly est. 60d+ ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Agent job in Port Charlotte, FL
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
How much does an agent earn in Bonita Springs, FL?
The average agent in Bonita Springs, FL earns between $18,000 and $74,000 annually. This compares to the national average agent range of $19,000 to $72,000.
Average agent salary in Bonita Springs, FL
$37,000
What are the biggest employers of Agents in Bonita Springs, FL?
The biggest employers of Agents in Bonita Springs, FL are: