Why Join Howden US?
At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030.
We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future.
Why Howden?
You'll Own It
With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own.
You'll Be Empowered
We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise.
You'll Be Part of Something Bigger
Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable
We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.
What is the role?
The Client Service Representative plays a critical role in supporting the end-to-end client lifecycle-from onboarding through renewal and ongoing service. This role partners closely with Account Executives and Account Representatives to ensure timely, accurate, and compliant delivery of client documentation and service requests.
You will serve as the operational backbone of the client team, coordinating with carriers, accounting, and internal service teams to ensure seamless execution and an exceptional client experience. The Client Service Representative combines strong attention to detail with proactive communication and problem-solving skills to maintain client satisfaction and operational excellence.
What will you be doing?
Client Onboarding & Data Management
Collect and organize client data to support onboarding, renewals, and program changes.
Maintain accurate records in internal systems, ensuring data integrity and audit readiness.
Assist in setting up new client accounts, verifying information, and coordinating across teams for a smooth onboarding experience.
Placement & Renewal Support
Prepare renewal materials, marketing submissions, and side-by-side coverage comparisons to support placement activities.
Coordinate with clients and carriers to gather, validate, and reconcile exposure data and program details.
Track key renewal milestones and ensure timely completion of all deliverables.
Proposal & Binding
Develop draft client proposals, including financing options, coverage summaries, and supporting documentation.
Facilitate the binding process by coordinating with carriers and ensuring all program details are accurately captured in systems.
Verify accuracy of binders, endorsements, and policy confirmations before delivery to clients.
Billing & Accounting Coordination
Partner with accounting teams to manage invoices, allocations, and fee agreements.
Ensure compliance with internal controls and regulatory requirements, including surplus lines tax filings.
Investigate and resolve billing discrepancies promptly, maintaining clear communication with clients and internal stakeholders.
Policy Issuance & Documentation
Deliver policies, certificates of insurance (COIs), and Auto ID cards to clients accurately and on time.
Review endorsements, renewals, and policy documents for completeness and accuracy.
Maintain organized documentation in line with audit, compliance, and data standards.
Ongoing Client Service
Support mid-term adjustments and policy changes, ensuring timely confirmation and documentation to clients.
Conduct audit checks and assist with ad hoc client reporting or analysis as requested.
Respond promptly to client inquiries, providing clear, professional, and solution-oriented communication.
Key Skills & Competencies
Client Focus: Committed to delivering timely, accurate, and high-quality service.
Organizational Skills: Able to manage multiple deliverables and priorities with attention to detail.
Communication: Strong written and verbal communication for collaborating across clients, carriers, and internal teams.
Problem-Solving: Skilled at identifying issues and resolving them efficiently and diplomatically.
Technical Proficiency: Comfortable working in insurance management systems (Epic, AMS360, or similar) and Microsoft Office tools.
Team Collaboration: Works effectively as part of a client service team, demonstrating reliability and initiative.
Qualifications
Bachelor's degree in Business, Insurance, or a related field; or equivalent work experience.
2+ years of experience in insurance operations, client servicing, or administrative support preferred.
Familiarity with Certificates of Insurance, policy documentation, and billing procedures a plus.
Strong organizational and communication skills with a client-service orientation.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Experience with insurance agency management systems (Epic, CSR24, AMS360, or similar) preferred.
What do we offer in return? A career that you define.
Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives.
Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other, in the small everyday moments and the bigger challenges
We are determined to make a positive difference, at work and beyond
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Our sustainability promise
We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.
$27k-47k yearly est. 21h ago
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Energy Service Representative
Willdan Group, Inc. 4.4
Agent job in Charlotte, NC
Energy Service Representative responsibilities include prospecting for qualified small business customers, conducting energy assessments, developing solutions for lighting, refrigeration, HVAC, and water, presenting proposals to customers, and signing up new customers for the electrical utility program design. Willdan encourages candidates who are committed, motivated, and passionate sales representatives to apply.
Essential Duties and Responsibilities
Conduct onsite energy assessments of non-residential buildings, which include but are not limited to identifying existing lighting and refrigeration equipment.
Prospect and develop new business relationships within your territory.
Conduct needs analysis to determine the best energy efficiency products for customers.
Provide information to customers on available utilityincentives and program details.
Prepare and present proposals that recommend energy conservation measures, provide customer costs and incentives, andthensell the value proposition to the customer.
Maintain strong ongoing communications with customers to assure customer satisfaction.
Track pipeline, maintain Outlook calendar with field appointments, and monitor progress towards program goals.
Meet or exceed set proposal and sales objectives.
Responsible for representing the company in a professional manner and abiding by all safety and employee guidelines.
Responsible for maintaining and protecting all company equipment issued.
Job Requirements / Qualifications
Bachelor's degree or equivalent preferred in related field.
2 or more years of outside sales experience.
Self-motivated, accountable, sales-oriented mentality.
Outgoing personality and the ability to interact positively with people and provide excellent customer service.
Excellent verbal, interpersonal, and written communication skills.
Detail-oriented with the ability to work to schedules and objectives.
Ability to learn and present energy efficiency scopes, including but not limited to lighting, refrigeration, HVAC, and water.
Proven ability to conduct successful cold calls and generate leads.
Local working knowledge of assigned territory preferred.
Sound business ethics, including the protection of proprietary and confidential information.
Ability to prioritize multiple projects and tasks to ensure timely delivery of high-quality deliverables.
Demonstrated ability to collaborate with a wide range of stakeholders while delivering excellent customer service in a highly dynamic growth environment.
Ability to work effectively in a fast-paced, evolving, entrepreneurial work environment.
Proficiency with technology, including use of iPad and MS Office Applications (Word, PowerPoint, Outlook, Excel, Teams)
Ability to travel within assigned territory up to 90% of the time.
Must possess a valid driver's license.
Experience with energy auditing or commercial lighting is required.
Passing a drug test is required to be hired due to client contract requirements.
EEO Non-Discrimination and ADA Reasonable Accommodation Statement
Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.
Willdan Energy Company participates in E-Verify.
$47k-66k yearly est. 21h ago
B2B Customer Service Representative
LHH 4.3
Agent job in Matthews, NC
LHH is looking for a detail-oriented and proactive professional for a contract-to-hire B2B Customer Service Representative role in Matthews, NC! The ideal candidate will have a background in manufacturing environments and a strong understanding of global trade operations. This position is fully in office Monday - Friday.
Responsibilities
Serve as the primary point of contact for business clients, distributors, and internal teams regarding order status and logistics.
Accurately enter and validate customer purchase orders in the internal system.
Coordinate with production, sales, and logistics teams to ensure timely fulfillment and delivery.
Manage freight arrangements, including booking carriers, scheduling pickups, and tracking shipments.
Prepare and review shipping documentation such as commercial invoices, customs declarations, and regulatory paperwork.
Troubleshoot and resolve any issues related to shipments, documentation, or customer inquiries.
Maintain compliance with internal procedures, international trade regulations, and customer-specific requirements.
Provide regular updates to the sales team on order and delivery status.
Support general administrative tasks and contribute to continuous process improvements.
Qualifications
2+ years of business to business customer service experience within a manufacturing or distribution setting.
Familiarity with import/export processes and documentation is preferred
Strong organizational skills and attention to detail.
Excellent communication skills, both written and verbal, with a professional demeanor.
Ability to collaborate across departments including engineering, finance, and production.
Experience with ERP or order management systems.
$29k-35k yearly est. 3d ago
Insurance Sales Agent - Charlotte, NC (WT HARRIS)
The Auto Club Group 4.2
Agent job in Charlotte, NC
Looking to take your sales career to the next level?
Join America's most trusted brand with over 100 years of service as an Insurance Sales Agent-no insurance background required.
If you have strong-proven sales skills and the drive to succeed, we'll provide the training and support you need to launch a rewarding career.
What we offer:
Competitive base pay + uncapped commission + performance bonuses
* Average annual earnings $57,000-$87,000+
* Unlimited commission potential
o Elevated commission payout (first 15 months)
* Supplemental Pay paid monthly
o Additional $200/week for months 0-2
o Additional $150/week for months 3-4
o Additional $100/week for months 5-6
* New Hire On-Pace Bonus
* Non-exempt (overtime eligible)
Competitive benefits packages
* Medical, dental and vision benefits
* 401k Match
* Paid parental leave and adoption assistance
* Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
* Paid volunteer day annually
* Company sponsored Bachelors/Masters/Ph.D. Degree Program
* AAA Membership
* Discounts, perks, and rewards and much more
Trusted Insurance Brand
* Walk-in traffic in local AAA branches from Travel/Car Care/Life
* Lead generation of 13+ million members
* Annual Sales Incentive Trip
What You'll Do as an Insurance Sales Agent
* Responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch.
* Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business.
* Effectively overcomes objections to close the sale and/or retain the insured.
* Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership.
* Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.
* Participates in local branch events, to solicit new business, create and expand business networks.
* Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand.
* Responds to customer inquiries and requests relating to insurance, membership, and financial products.
* Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate.
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
* Active State Property & Casualty Insurance Sales license
* Active State Life Insurance Sales license, or obtain within 90 days of hire
* Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
* Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit.
Education
* High School diploma or equivalent
Work experience
* 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking)
Successful candidates will possess:
* Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads.
* Possess consultative selling techniques utilizing thorough product knowledge.
* Strong prospecting skills
* Excellent verbal and written communication skills combined with strong customer focus
* Ambition, motivation, and drive
* Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications.
* Excellent listening skills and ability to understand customer needs.
Work Environment
Works in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events.
#LI-AM1
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$57k-87k yearly 1d ago
Route Service Representative (4 Day Workweek)
Cintas Corporation 4.4
Agent job in Hickory, NC
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$30k-34k yearly est. 7d ago
Real Estate Sales Buyer'S Agent
Giving Tree Realty 4.2
Agent job in Charlotte, NC
Job Description
We're searching for an ambitious, professional real estate sales buyer's agent for an exciting opportunity with our team. You'll be responsible for generating leads, working with prospective homebuyers, and continuously following up to close the deal. Applicants should be experienced, driven sales professionals who want to take the next step in their careers. Apply now!
Compensation:
$90,000 - $175,000 at plan yearly
Responsibilities:
Contact prospects after the initial meeting via phone, email, and other forms of communication to add them to the sales pipeline and cultivate qualified leads
Have open houses to build relationships with prospective homebuyers and introduce them to their local real estate market
Compile representation contracts, purchase agreements, closing statements, deeds, and leases for homebuyers for a seamless transaction and positive sales experience
Find potential homebuyers and give them information on properties that meet their needs and fit within their budget
Be the main point of contact between buyer and seller to ensure a successful sale
Qualifications:
Has superb interpersonal and communication skills
Sufficient knowledge of the local real estate market conditions and recent trends in the industry
Possess a valid U.S. driver's license and can travel by car
At least one year of experience as a buyer's agent or relevant real estate experience
Show a track record of real estate success
Must Have an Active Real Estate License
About Company
Giving Tree Realty was recently honored to receive the coveted "Best Place to Work" award two years running! Tremendous opportunity to join a firm that is truly a family of caring individuals! We are a truly unique company whose values are based on a foundation of Giving Back to the community, which is why this year we won the award for Best Residential Real Estate Company!
Giving Tree Realty is one of the fastest-growing real estate firms in the Carolinas. We donate a portion of every real estate transaction to a local charity or non-profit organization. When you choose to work with us, you instantly become part of our good work.
$90k-175k yearly 13d ago
Real Estate Showing Agent
Nexthome Choice Realty 4.3
Agent job in Cornelius, NC
Job DescriptionLove Real Estate and love the money but have trouble getting clients? Work for our top producing agents who will give you the leads and all you have to do is convert and close. We are looking for an experienced Showing Agent.
We need someone who will fit the team. We are an energetic, client-centered, highly efficient, motivated, and enthusiastic team. We need someone who will match our speed. We have the clients - we need someone good at conversion and closing. If this sounds like you, let's talk!
Join our growing agency and you'll be backed by the best sales and administrative team in the area. Apply today!
Compensation:
$19 - $21 hourly
Responsibilities:
Promptly return all buyer client telephone calls, texts and emails to uphold our agency's standards of client service
Help buyers with refining their home criteria and select additional homes to show
Assist the lead agent by showing homes to buyer clients that meet their needs and budgets that results in more sales
Gather information about potential homes and local communities so you can answer buyer questions
Coordinate with clients, listing agents and home sellers to schedule showings on a timely basis
Qualifications:
A valid Real Estate License is required for this job
Willing and able to spend a lot of time driving
Driven, motivated and desires professional growth
Self motivated and able to perform tasks independently
Familiarity with CRM and marketing/lead technologies or ability to learn new systems quickly
About Company
Who We Are: At NextHome Choice Realty, we pride ourselves on our collaborative and innovative approach to real estate. Our team is committed to excellence, and we are looking for someone who shares our passion for the industry. NextHome Choice Realty is a boutique firm where we all share the Humans Over Houses concept in real estate sales.
$19-21 hourly 19d ago
Licensed Real Estate Sales Agent
Carpenter Realtors-In 4.1
Agent job in Mooresville, NC
The Licensed Real Estate Sales Agent is a position well-suited for a personable and customer service oriented individual. You'll be responsible for walking various clients through one of the most substantial transactions they will ever make. This career is multi-faceted and offers the agent the opportunity to act as a sales professional, marketing expert, customer service manager, contract negotiator and client advocate. Every day in real estate is new, exciting, and different than the previous day, so the Licensed Real Estate Sales Agent must be extremely flexible and thrive in a rapidly changing environment.
To fulfill this role as a Real Estate Sales Agent, you will need to be self-driven and perform well under pressure. This role also affords significant flexibility, so you'll need to be able to work independently and stay on task in order to meet clients' needs. Real Estate Agents need a loyal client roster in order to be effective, so strong customer service is essential. If you possess these traits and have your real estate license, then we want to speak with you.
Compensation for Real Estate Agents is commission-based. This means that the more inventory you move, the more income you will generate for yourself. The real estate industry is ever-evolving. Now is a great time to get involved. Many agents can earn over $100,000 a year once they have established their business.
Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details.
Job Responsibilities
As a Licensed Real Estate Sales Agent, you will...
* Work closely with clients to identify properties that meet their criteria
* Cultivate rapport with potential buyers and assist with their home buying needs
* Create and distribute marketing materials that advertise your real estate sales services in your community
* Market your real estate agent services to the local community
* Advocate for clients during sales negotiations
* Communicate in a timely manner with all clients who are active in the real estate sales process and follow up and reach out to those who are not
* Follow up with clients after their transaction
* Network and pursue referrals and nurture a roster of clients
As a broker, we will...
* Coach you through the licensing process for becoming a real estate agent
* Equip you with training and support for best practices within our local real estate market
* Provide you with the flexibility to plan your own schedule so you can have a healthy work/life balance
* Offer you a competitive commission rate
About Carpenter Realtors
With 34 offices throughout central Indiana, Carpenter Realtors helps Indiana families buy and sell homes quickly and hassle-free. Since 1970, we have been helping Indianapolis clients with all of their real estate needs. Our real estate buying and selling services are designed to make buying or selling an Indianapolis-area home easier, quicker, and more rewarding.
Working Here
At Carpenter Realtors, we treat our agents like partners. Our offerings cover training, management support, competitive compensation, the latest tech offerings, international relocation services, exclusive multi-media advertising for your listings and personal promotion, flexible lead management offerings and complete market coverage. We sell more Indianapolis and central Indiana homes because we provide our associates with more technology, more marketing support and greater competitive advantages.
Our Equal Opportunity Promise
We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect.
Industry
Real Estate Lic
$100k yearly 60d+ ago
Front Desk Agent- Part Time
Stepstone Realty 3.4
Agent job in Charlotte, NC
Requirements
Relevant education and work experience will contribute to your appeal as a candidate. However, demonstrating a natural aptitude for the tasks outlined above in conjunction with values that align with ours are the primary drivers of our hiring decisions.
EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$24k-27k yearly est. 13d ago
Endorsement Agent - 1099
Transportation Insight 4.1
Agent job in Hickory, NC
Job Title: Endorsement Contractor COMPANY STATEMENT: Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of a managed, multi-modal supply chain solution that helps companies unlock the power of their supply chain to create a competitive advantage in retaining customers and growing their business. Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day. JOB PURPOSE: Transportation Insight Contracted Endorsement Agents are business liaisons who facilitate introductions that help companies improve profitability and achieve competitive advantage. CRITICAL JOB FUNCTIONS:
Leverage his/her network for referrals or former partners to support growth efforts.
SUPPORTING DUTIES TO THE CRITICAL JOB FUNCTIONS:
Align with the Sales and/or Marketing teams on lead introduction strategies in order for Business Development Reps and/or Client Solutions Directors to engage with prospective clients.
Where necessary, and as requested by the VP of Client Solutions, support and strengthen the business relationships of existing customers where you hold an existing relationship for the purpose of upselling and/or client retention.
EEOC/ADA STATEMENT: Transportation Insight is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other protected status by law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.
$36k-71k yearly est. 60d+ ago
Call Center Business Sales Customer Solutions Representative
Charter Spectrum
Agent job in Charlotte, NC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Are you passionate about turning challenges into opportunities? As a Call Center Business Sales Customer Solutions Representative at Spectrum, you'll play a key role in maximizing customer and revenue retention. By handling inbound and outbound calls from commercial customers considering service changes, you'll use your expertise to retain and grow their business. Your ability to build strong relationships and provide tailored solutions will directly impact our company's success and customer satisfaction. Join our team and make a meaningful difference in ensuring our clients stay connected and thriving.
What our Call Center Business Sales Customer Solutions Representatives Enjoy Most About the Role
* Enhancing the customer experience by retaining customers and resolving issues with strong listening and probing techniques.
* Building long-term relationships and providing customer-centric solutions tailored to business needs.
* Saving and reselling products by aligning features, benefits, and price with customer requirements, and upselling additional services.
* Taking ownership of customer concerns, coordinating with departments, and ensuring satisfaction.
* Resolving billing inquiries, educating customers on competitive advantages, and staying updated on marketing campaigns and retention offers.
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent
Experience
* 1 year of sales experience or 2 years call center experience
Technical Skills
* Knowledge of Charter Business products (Internet, video, music, data, telephone) will enable you to offer informed support.
* Proficiency in understanding and explaining business telecom services.
Skills & Abilities
* Strong verbal and written communication skills in English and Spanish to interact professionally with customers and team members.
* Ability to build long-term customer relationships and consistently achieve sales targets.
* Flexibility to work varied schedules, including nights, weekends, and holidays.
* Empathy and professionalism to handle customer concerns with tact and understanding.
Preferred Qualifications
* Sales knowledge of complex services such as Hosted Voice and Cloud Services.
* Experience with CSG billing software.
* B2B sales experience in telecommunications or premise-based voice and data products.
* 2+ years of call center experience in customer service and/or phone sales will empower you to excel in retaining business and addressing customer needs.
#LI-CB3
SRT100 2026-67690 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
$70k yearly 10d ago
Janitorial Agent
G2 Secure Staff 4.6
Agent job in Charlotte, NC
Responsible for comprehensive cleaning of assigned locations within the airport to client specifications.
MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older.
3. Must have reliable telephone and transportation.
4. Must have a High School Diploma or GED.
B. PHYSICAL AND MENTAL DEMANDS
With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of employees and client representatives.
3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
4. Must be able to lift, carry, and/or hold up to 50 lbs.
5. Must pass pre-employment and random drug test.
6. Must pass a pre-employment background check.
7. Must be able to read, write, understand and carry out instructions in English.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
10. Must have good hearing and vision.
11. May be required to work weekends, overnight shifts and holidays.
12. May be exposed to occasional loud noise levels.
ESSENTIAL FUNCTIONS:
1. Thorough cleaning of assigned location, including as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean restrooms, add supplies, clean out garbage, clean windows, scrub, strip and or wax floors on a regular schedule.
2. Thorough cleaning of jet bridges, break rooms, ticket counters, office space and any other customer locations.
3. Leave notice for supervisor to re-order supply items that are running low.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
8. Attend meetings and in-services as required.
9. Utilize appropriate communications channels and maintain records, reports and files as required.
10. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible.
11. Adhere to company policies and procedures and participate in achievement of company objectives.
12. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
13. Perform other duties as requested.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
$24k-32k yearly est. 1d ago
Communications Agent
Skillbridge Academy
Agent job in Charlotte, NC
Elevare Branding is a forward-thinking company dedicated to delivering exceptional client experiences through professionalism, clarity, and human connection. We believe strong communication is the foundation of successful brands, and our teams play a vital role in representing our values with excellence. At Elevare Branding, we invest in people, provide structured growth paths, and foster an environment where performance and development go hand in hand.
Job Description
We are seeking a motivated and detail-oriented Communications Agent to support internal and external communication initiatives. This role is ideal for individuals who are articulate, organized, and eager to develop strong professional communication skills within a structured and supportive environment.
The Communications Agent will serve as a key point of contact, ensuring accurate information flow, professional interaction, and consistent messaging across departments.
Responsibilities
Handle written and verbal communications in a clear, professional, and timely manner
Coordinate information between internal teams and external contacts
Assist in drafting, reviewing, and organizing communication materials
Maintain accurate records and communication logs
Support daily communication operations and administrative tasks
Ensure professionalism and consistency in all messaging
Qualifications
Strong written and verbal communication skills
Excellent organizational and time-management abilities
Attention to detail and commitment to accuracy
Ability to work independently and collaboratively within a team
Professional demeanor and reliability
Willingness to learn and grow within a structured role
Additional Information
Competitive salary ($55,000 - $59,000 annually)
Growth opportunities within the organization
Skill development and professional training
Supportive and structured work environment
Stable full-time position
$55k-59k yearly 3d ago
Publishing Project Referral Agent
Black Star Fund Lllp
Agent job in Charlotte, NC
Black Star Fund Publishing is a dynamic and forward-thinking publishing house dedicated to discovering and promoting diverse voices in literature. We are passionate about helping authors bring their stories to life and are committed to providing exceptional publishing services.
Job Description
Location:
Remote
Job Overview:
We are seeking a highly motivated and results-driven Publishers Project Referral Agent to join our team. In this role, you will be responsible for identifying and referring potential authors and book publishing projects to our lead editor/publisher. This is a commission-based position, offering $200 per signed contract for publishing services.
Key Responsibilities:
Identify and approach potential authors and book projects that align with Black Star Fund Publishing's vision and goals.
Develop and maintain a network of contacts within the literary and publishing communities.
Effectively communicate the benefits and services offered by Black Star Fund Publishing to prospective clients.
Refer qualified authors and projects to the lead editor/publisher.
Track and report on referral activities and progress.
Compensation:
Commission-based: $200 per signed contract for publishing services.
How to Apply:
Interested candidates are invited to submit their resume and a brief cover letter detailing their relevant experience and why they are interested in this position to [email address].
Join Our Team:
If you are passionate about literature and have a knack for connecting with talented authors, we would love to hear from you. Join Black Star Fund Publishing and be part of a team dedicated to uplifting diverse voices in the literary world.
Qualifications
Proven experience in sales, marketing, or a related field, preferably within the publishing industry.
Strong networking and relationship-building skills.
Excellent communication and interpersonal skills.
Self-motivated with a results-oriented mindset.
Ability to work independently and manage time effectively.
Passion for literature and a keen understanding of the publishing process.
Additional Information
Publishing web page/ author manuscript submission page:
********************************************
$27k-57k yearly est. 16h ago
Jr. Right of Way Agent
Hearns Real Estate Solutions, LLC
Agent job in Charlotte, NC
Job DescriptionHearns Real Estate Solutions (HRES) is seeking a full-time, exempt Jr. Right of Way Agent to be based in our Charlotte, NC office or surrounding field offices. HRES firm specializing exclusively in land acquisition, relocation, and program management for public works projects implemented under the Uniform Relocation Act regulations. The Jr. Agent role will assist the Project Manager and Right of Way Agents while learning the right of way industry. The right of way industry serves to carry out public infrastructure projects by assisting those property owners impacted by the project, all in accordance to federal and/or local laws and regulations. This position requires a self-motivated individual with a unique combination of analytical skills, attention to detail and superb problem-solving skills with a positive can-do demeanor. The Jr. Agent is an entry level position. The intent of this position is to progress through the training program and develop from a Jr. Agent to a Right of Way Agent, and be assigned to other projects as they are available.
Minimum Requirements:
Excellent written and verbal communication skills.
Demonstrated organizational, planning, and prioritization skills.
Analytical, problem solving, and negotiation skills.
Must be proficient with MS Office Suite, specifically Outlook, Word & Excel; SharePoint or equivalent and other electronic tools.
Bachelors degree; OR
Must have low level management and/or leadership experience
Sales background a plus
Customer service oriented
Strong written and verbal communication skills
Must be technologically proficient with Microsoft Office Suite
Must be open to a flexible work schedule
Must be willing to travel
Must be detail oriented
Demonstrates desire to work as part of a collaborative team
Entrepreneurial and innovative spirit with a desire to succeed
Valid Drivers License
Preferred Requirements:
Four-year degree at an accredited university or related experience.
Competencies
1. Excellent written and verbal communication skills.
2. Demonstrated organizational, planning, coordination, tracking, and prioritization skills.
3. Attention to detail and active listening skills.
Description
Why choose a career with HRES?
How did you get to school today? Did you drive a car or ride a bus?
Have you ever considered how the highways you use are developed?
Do you use a cell phone?
Have you ever considered how cell towers are placed?
When was the last time you flew on an airplane?
Have you ever considered how airports are developed or expanded?
Have you ever taken a subway or train for public transportation?
How are they constructed and expanded?
Do you use electricity to power your cell phone and computer?
Have you ever considered how electricity is transmitted to your school or home?
You could have the opportunity to work for a company that makes these things happen. Did you know that the 5th Amendment to the U. S. Constitution guarantees that private property shall not be taken for public use without just compensation? We can train you to be part of building our countrys infrastructure while protecting the private property rights of those impacted by these projects.
Key Result Areas (KRA's): (Areas in which performance is measured and goals set)
1. Time Management
2. Productivity
3. Stakeholder Relationships
4. Professional Development
5. Communication
6. Quality
Key Result Areas (KRA's):
(Areas in which performance is measured and goals set)
Time Management
Productivity
Stakeholder Relationships
Professional Development
Communication
Quality
KRA #1:
Tasks-Activities Demonstrated ability to set priorities, track details/data/information/activities and create/implement work & travel schedules and contribute to the organization moving forward.
Accountability (Goal) Provide detailed account of organized tasks, schedule or checklist for each project to include timelines, priorities and potential challenges to meeting deliverables.
KRA #2:
Tasks-Activities Demonstrates the ability to manage a minimum number of parcels to completion within the allotted timeframe as designated by the Assistant Project Manager, APM, or Project Manager, PM and Learning Plan. Agent must demonstrate an increase in their capacity to complete the minimum number of parcels over time.
Accountability (Goal) An agent is expected to successfully manage and complete a minimum number of parcels at any given time as determined by the Assistant Project Manager or Project Manager. Must be able to utilize Parcel Suite software for accurate tracking.
KRA #3:
Tasks-Activities -
Timelines:
Be punctual and submit all deliverables according to schedule.
Integrity:
Always deal with internal and external clients with integrity, as it results an attitude of respect toward HRES team, the clients and their organization.
Appearance:
Maintain a professional appearance at all times to include HRES logo apparel or HRES name tag.
Preparation:
Agent should have working knowledge of HRES and the services we offer. Being prepared will dictate the overall success of HRES.
Listening:
Be an active listener in projects and meetings, Be aware of your body language, Maintain eye contact, Dont Interrupt, Provide feedback and ask appropriate questions.
Problem Solve:
Help the client solve the problem, problem identification/analysis.
Business Development:
Agent is expected to forward all information that could potentially lead to a business opportunity to the APM or PM.
Accountability (Goal) Agent must demonstrate the ability to represent HRES independently. Able to communicate with clients or perspective clients and have knowledge to help promote and cross sell HRES divisions. Able to work cooperatively and effectively with others to interpret and resolve problems. Anticipates, understands and responds to the needs of internal and external customers to meet or exceed their expectations. Takes the initiative to go above and beyond to assist where and when needed.
KRA #4:
Tasks-Activities An agent must show initiative and take an active role in their own professional development by identifying development opportunities in their Performance Coaching Plan. Agents must share knowledge and take opportunities to mentor others to help with their professional development. Agents must learn and adapt quickly, take time to reflect, set goals, and seek regular feedback and support.
Accountability (Goal) Continually progress toward or achievement of specific professional development goals, identified in Performance Coaching Plan, certifications, advanced degrees, or proficiency in new skill or knowledge areas.
KRA #5:
Tasks-Activities The Agent is expected to communicate with the APM and/or PM by phone, email, or in person frequently to identify risks, opportunities, prioritize or delegate tasks or reassign parcels.
Accountability (Goal) The agent is responsible for communicating risks, opportunities or schedule concerns with the Project Team in accordance with the Communication Plan implemented by the Project Manager.
KRA #6:
Tasks-Activities Agents must consistently utilize the checklist or quality control document as directed by the APM or PM to ensure compliance.
Accountability (Goal) Every parcel that the Agent submits must consistently pass the audit review process with minimal rework.
Work Environment
This job operates in a professional office environment. This role uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to lift and/or move up to 10lbs.
Travel
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. Up to 75% Travel is required.
Expected Hours of Work
This is a Full-Time position with some flexibility in hours. The employee must be available during the core work hours of 8:00 a.m. to 5:00 p.m. and work 40 hours or more, if necessary, each week.
Additional Eligibility Qualifications
1. Must be proficient using multiple peripherals, including but not limited to, tablet, smartphone, laptop, printer, etc.
Work Authorization/Security Clearance
Must be authorized to work in the United States.
Flexible work from home options available.
$27k-57k yearly est. 13d ago
Repossession Agent for Recreational Vehicles/Heavy Equipment-Charlotte NC
Associates Asset Recovery
Agent job in Charlotte, NC
Job Description
Associates Asset Recovery is looking for repossession agents that are responsible for the investigation that may lead to the recovery of assigned collateral across South Carolina, North Carolina, and Georgia. Car and truck agents will be required to thoroughly investigate the accounts and give detailed updates on their progress while in the field. Agents in trucks will also be responsible for securing the units after they have been found and transporting them to one of our secure holding lots. Knowledge of current repossession software and a current CARS certification are a plus but are not required. Associate's has a full office staff to assist the agents in the field 24 hours a day, 7 days a week. All these positions will require some days work, some night work, and some weekend hours. We will work with you to find a schedule that is beneficial to both you and Associates.
Associates Asset Recovery has been in business for more than 30 years with many industry awards and recognitions. Our number one mission is to help clients to regain the collateral they seek safely and professionally. If you would like to be a part of Team AAR please apply with the link below.
Job Type: Full Time
Recreational Vehicles and Speciality Equipment Repossession Agents
Requirements:
Ability to display professional work behaviors and defensive driving skills
Previous repossession/tow experience
At least 23 years of age with a good driving history
Ability to work without direct supervision but able to answer to remote management
Must be able to read and write in English at a reasonable level to communicate with employees, customers, and clients.
You must have personal transportation to and from work
Must be able to pass a drug and background check (special circumstances will be considered)
Excellent observation skills where you always put the safety of self and the public as a priority
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$27k-57k yearly est. 14d ago
Agent Code: ASCTYC
Evans Network of Companies
Agent job in Charlotte, NC
Dedicated Round Trips out of Atlanta, GA - Regional Dry Van • CDL-A Owner Operators Wanted Tyczewski Logistics, LLC, freight agent for Greatwide Truckload Management, offers CDL-A Regional Owner Operator Truck Drivers opportunities for Dedicated Dry Van trips to multiple locations in the SE, MW, and Florida. Operate your business with the stability of a trusted, financially secure carrier. As part of The Evans Network of Companies, we provide steady dedicated freight, high earning potential, and the freedom you've always wanted.
Ready to level up?
Take advantage of this opportunity that Greatwide has for owner-operators like you!
Click Here to Apply Now!
Pay & Freight Highlights:
* $4,500 - $8,500 weekly gross
* Run Round Trips out of GA - Dedicated Light Weight Dry Van freight
* Run to multiple locations: SE, MW, & Florida
* 63% linehaul + 100% fuel surcharge
* Home every other night, home weekends, or stay out longer - it's your choice!
* Contract Customer freight with a mixture of Drop & Hook
* NO Forced dispatch, no touch freight
Owner-Operator Benefits:
* NO-COST Cargo & Liability Insurance
* Trailers are Provided and are Part of our Trailer Pool - 2020 and Newer Equipment
* Plates, IFTA & Tractor Insurance - $0 down
* Pre-Pass, Fuel & Tire Discounts (EFS fuel card provided) + medical options
* Weekly pay via direct deposit
* $2,000 Referral Bonus
* Clean Roadside Bonuses
* 24/7 Dispatch & Maintenance Support - Cash Advances
Requirements:
* At least 22 year of age
* 1 year Class A CDL experience
* Good MVR & PSP
* Tractor year 2000 or newer
* Must run under our DOT & authority
CALL JOSH FOR MORE DETAILS!
Call Direct: ************
Click Here to Apply Now!
APPLY NOW CALL **********
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First Name *
Last Name *
Cell Phone *
Email *
City *
State *
* -Select--AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
Zip *
Do you have a CDL-A? *
Select an option YesNo
Have you had any moving violations in the last two years? *
Select an option YesNo
Do you have at least 1 year of verifiable Class A tractor-trailer experience from the last 5 years? *
Select an option YesNo
Are you 22 years or older? *
Select an option YesNo
Do you have any DWIs in the past 5 years? *
Select an option YesNo
Are you intending to run under your own authority? *
Select an option YesNo
What Equipment Type Do You Intend to Run? *
Select an option ContainerDry VanFlatbed/StepdeckOpendeckPower OnlyHazmatReefer
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I hereby consent to receive autodialed and/or pre-recorded calls and/or SMS (text messages) from or on behalf of Evans Network of Companies at the telephone number provided above.
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$27k-57k yearly est. 2d ago
Independent Medicare Agent- Charlotte
Connie Health
Agent job in Charlotte, NC
At Connie Health, we're revolutionizing the way older Americans navigate Medicare-but we're doing it together. As an independent agent, you'll have the freedom to grow your business with the full support of our team. We've built a culture of collaboration, innovation, and fun, where success is shared, and no one feels alone. With cutting-edge technology, real-time support, and a community that celebrates wins, we make it easier for you to focus on what matters most: helping seniors find the right Medicare coverage and the best healthcare solutions.
We're looking for licensed, ambitious, and customer-focused Medicare Agents to join our growing team. Our unique approach provides agents with cutting-edge tools, personalized support, and a business model built on trust and long-term relationships. If you're passionate about helping others and want to maximize your earning potential, this is the opportunity for you!
Why Join Connie Health?
Uncapped Earning Potential
Full commission and renewals on business you generate.
Competitive flat fee + yearly renewal for company-scheduled appointments.
Exclusive Access to Cutting-Edge Technology
Company-provided equipment.
Proprietary Connie Health Agent Platform with powerful recommendation and quoting tools.
Streamlined sales process so you can focus on building relationships and closing deals.
Dedicated Support & Training
Backing from Western Asset Protection (25+ years of Medicare expertise).
Internal operations team to assist with technical and sales support.
Ongoing Member Support - Less Hassle, More Sales
Our internal Medicare Advisor team handles post-sale customer support.
We assist your clients with insurance issues and provider selection-allowing you to focus on selling!
Requirements Who We're Looking For
Licensed: Active Life & Health license & AHIP Certification
Experienced: 1-3 years of Medicare sales experience.
Locally Connected: In-depth knowledge of your local healthcare market.
Entrepreneurial: Self-starter with a go-getter mindset.
Tech-Savvy: Comfortable using sales platforms and digital tools.
Flexible: Willing to work non-traditional hours, especially during AEP.
Compliant: Strong understanding of Medicare Communications & Marketing Guidelines (MCMG).
What You'll Love About Connie Health
Lucrative commissions & bonuses
Pre-scheduled, qualified appointments
Proprietary technology for increased productivity
Continuous training & development
Company-provided equipment
Internal customer service team-less admin work for you!
A mission-driven organization with a collaborative, supportive team
Ready to take your Medicare sales career to the next level? Apply today and join a team that truly cares!
$27k-57k yearly est. 24d ago
Entry Level Marketing Agent
Talkishco
Agent job in Charlotte, NC
DescriptionJob Title: Entry Level Marketing Agent Company: Talkishco At Talkishco, we offer a range of sales solutions to businesses, including sales consulting, lead generation, sales training, sales outsourcing, and CRM implementation.
Job Description: The Entry Level Marketing Agent at Talkish Co. assists the marketing team with planning and implementing promotional campaigns, supporting product launches, and conducting market research. This role focuses on helping the team achieve marketing objectives through a variety of tasks, with an emphasis on hands-on experience in different areas of marketing.
Pay: $22.50 - $31.50 per hour
Key Responsibilities
Assist in the creation and distribution of marketing materials such as brochures, flyers, and email newsletters.
Support the team with product launch initiatives, coordinating logistics, and managing timelines.
Conduct research on market trends, competitor activity, and customer preferences, preparing summary reports for team use.
Help with the planning and coordination of events and trade shows.
Track and analyze campaign performance data, preparing reports on key metrics.
Organize and maintain marketing files, databases, and contact lists.
Coordinate with external vendors for print materials, promotional items, and other marketing needs.
Participate in brainstorming sessions and contribute to the development of marketing strategies.
Provide general administrative support, including scheduling meetings, organizing documents, and managing calendars.
Skills, Knowledge and Expertise
Bachelor's degree in Marketing, Business, Communications, or a related field.
Strong organizational skills and attention to detail.
Basic understanding of marketing principles and strategies.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Excellent communication skills, both written and verbal.
Ability to multitask and work well in a team environment.
Enthusiasm for learning and growing within the marketing field.
Benefits
Competitive salary
Opportunities for professional development and growth
Collaborative and supportive work environment
Health benefits package
Paid time off and holidays
$22.5-31.5 hourly 26d ago
Booking & Travel Specialist
Xperience Xscape Travels
Agent job in Charlotte, NC
As a Booking & Travel Specialist, you'll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you'll be their trusted point of contact.
At Xperience Xscape Travels in the United States, we take pride in offering thoughtful, high-quality service that makes every client feel valued.
Key Responsibilities
Respond promptly and kindly to client questions via email, phone, and chat.
Assist with itinerary updates, travel changes, and special requests.
Share accurate information about travel requirements and destination details.
Conduct follow-ups to confirm satisfaction and gather feedback.
Handle concerns with empathy and problem-solving skills.
Benefits
Remote freedom - work anywhere with flexible hours.
Travel perks, discounted rates, and insider access.
Growth opportunities through training and team support.
Join a mission-driven team that loves creating memorable experiences.
What We're Looking For
Excellent written and verbal communication.
Customer service background (travel experience is a plus).
Organized, detail-oriented, and proactive work style.
Comfortable learning new tools and systems.
Passion for travel and helping others.
Working Place: Remote Company : Xperience Xscape Travels
The average agent in Charlotte, NC earns between $19,000 and $80,000 annually. This compares to the national average agent range of $19,000 to $72,000.
Average agent salary in Charlotte, NC
$39,000
What are the biggest employers of Agents in Charlotte, NC?
The biggest employers of Agents in Charlotte, NC are: