Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.
Our Route Service Sales Representatives enjoy:
+ Comprehensive 10-week training program
+ Solid base salary and commission potential after being assigned a route
+ Majority work a 4-Day workweek
+ Majority work no nights or weekends
+ Monthly/Quarterly performance bonuses & incentives
Key Responsibilities Include:
+ You are the face of Cintas to our customers and must work to build rapport with key decision makers
+ Ensure quality standards, and proactively solve customer concerns.
+ Grow our existing customer base by upselling and cross-selling additional products and services
+ Negotiating service agreement renewals and control inventory while working professionally and safely
+ Comply with driving and vehicle regulations.
**Skills/Qualifications**
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
All successful candidates will also possess:
+ The ability to meet the physical requirements of the position
+ A High School diploma, GED or Military Service
+ The ability to demonstrate a strong customer service orientation
+ Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
+ A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Compensation**
A reasonable estimate of total compensation for this role ranges between $45,000 - $90,000/Year and is a combination of base salary plus earned commissions. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, performance, and other business and organization needs. This disclosed range has not been adjusted for applicable geographic differentials associated with the location at which the position may be filled. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** SSR
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
\#INDT2
$45k-90k yearly 4d ago
Looking for a job?
Let Zippia find it for you.
Applicant Services Representative
California State University 4.2
Agent job in Los Angeles, CA
APPLICANT SERVICE REPRESENTATIVE (2 POSITIONS AVAILABLE) Administrative Support Assistant IIAdmissions and Recruitment Salary Range: $3,680 - $5,417/Monthly (Budgeted Hiring Salary $3,680) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m. Occasional evening, or weekend, work may be required; non-exempt classification.
Essential Functions : Reporting to the Associate Director of Admissions, the incumbent will become a central figure in our admissions team, to make the college journey smoother and more accessible for our prospective students. The incumbent is responsible for the processing of undergraduate and graduate application documents and responding to admissions related inquiries. The incumbent will conduct applicant follow-up for the online Cal State Apply admission applications and assist with the manual review and entry of paper applications. The incumbent will determine appropriate coding for transcripts and supporting documents and enter (scan and verify) application data into CMS (Content Management System) Student System. The incumbent will update necessary screens/items as appropriate into CMS and follow established entry and imaging procedures for documents, to prepare admission files for the evaluation teams. The incumbent will assist with data resolution and maintenance, student biographical/directory data updates and corrections. The incumbent will review admission appeal and application fee waiver requests. Additionally, the incumbent will respond to inquiries from applicants, current students, staff and campus community, and assist in the training of others.
Required Qualifications & Experience : Equivalent to two years of general office experience, which included providing work direction or acting as a lead to lower level staff. The incumbent must have data entry experience. The incumbent must have fundamental writing and presentation skills to effectively communicate standard information. The incumbent must possess the ability to understand standard office procedures; operate office equipment and computer applications; perform basic arithmetic calculations; respond to routine inquiries and explain standard policies and procedures to others; and follow established procedures, maintain a high level of accuracy and maintain cooperative working relationships. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position.
California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Desired Qualifications : Experience working within a student services-oriented environment. Must be able to work independently and in a high pressure/high volume work environment, with public contact. Be a quick learner, multi-task oriented, and consistently demonstrate a positive attitude, professionalism, student centered philosophy, and teamwork.
Closing Date : Review of applications will begin on September 12, 2024, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.
Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.
To obtain employment information for the impaired call:
TDD Line **************
24-hour Dial-A-Job Line **************
Advertised: Aug 29 2024 Pacific Daylight Time
Applications close:
$3.7k-5.4k monthly 6d ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Agent job in Rancho Cucamonga, CA
Store 2************ Milliken Ave, Rancho Cucamonga, California 91701 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be Customer Service Representative, Customer Service, Representative, Retail, Service
$31k-37k yearly est. 3d ago
Customer Service Representative
Alta Resources 4.5
Agent job in Brea, CA
Alta Resources is Hiring! Earn $17.00-$19.00. Based on Experience. The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, sample fulfillment, data entry, and validation of orders.
The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state government agency. Additional duties may include updating reports, assist in the final testing of new surveys and processes, and some data analysis. This role is responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty. This Role will also work to resolve transferred call issues and answer process questions, all following a designated escalated system process designed by Alta's Client.
Essential Duties & Responsibility
Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques.
Builds relationships and rapport with customers through a conversational and consultative approach.
Troubleshoots and problem solves customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathic approach at all times.
Handles complex compliance issues as Alta's client may be regulated by a federal and/or state government agency.
Completes, maintains, and processes pertinent paperwork and records with a high attention to detail to ensure accurate data is entered in CRM, client systems, and other technology as needed. Additional duties may include balancing of orders, updating reports, assist in the final testing of new surveys, and some data analysis.
Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management.
Meets all identified team and client performance metrics, goals and deadlines in a fast paced, ever changing, high performing team based environment. Provides back up support to other teams as needed.
Takes the initiative to obtain and consistently upgrade product knowledge.
Escalates issues and reports quality issues per procedures.
Identifies potential sales opportunities with consumers regarding their product needs, or up selling related products.
Builds relationships and works closely with client, Alta co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed.
Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature.
Report any training needs or system error/discrepancies to the supervisor.
Complete other tasks as deemed appropriate by supervisor.
Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position.
Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations. Has a passion to serve others.
Excellent interpersonal, verbal and written communication skills. Ability to establish rapport, builds relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating negative information.
Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.
Demonstrate an ability to maintain composure while diffusing and professionally negotiating a high-tension situation on a routine basis. Strong retention skills with the ability to follow a process flow and/or script as needed.
Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi task effectively and execute tasks with minimum supervision. Strong organization and time management skills. Ability to remain focused and productive with tasks that may be repetitive. Strong attention to detail and accuracy.
Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate person and follow up accordingly to the customer. Knows when to involve supervisors.
Ability to maintain a high level of confidentiality by handling sensitive and private client and customer information in accordance with Alta Resources and Client's policies and regulatory requirements.
Embraces change and is flexible to the needs of the business and team.
Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals.
Ability to accept and apply coaching and feedback from leadership.
Proven track record of reliability and a strong work ethic is a must.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent (GED, HSED) required. Post high school education is preferred.
Previous work experience in customer service, sales, training, or member retention required. Industry experience or any other service related industry experience is a plus.
Ability to quickly learn complex program and product knowledge, work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone via a headset at the same time. Beginner to Intermediate knowledge and use of Microsoft Suite, primarily in Word, Excel, PowerPoint, and Outlook is desired. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required.
Polished phone demeanor, tone and etiquette is required.
Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX
About Us | Careers | Need Assistance | 877.464.2582 | Privacy Policy
$28k-37k yearly est. 6d ago
Travel Coordinator
Pocket FM
Agent job in Los Angeles, CA
It's an exciting time to join Pocket FM as we continue shaping the future of audio entertainment in the United States and globally. We are a leading audio OTT platform with a vast collection of serialized audio series, podcasts, and audiobooks across a wide range of genres.
With over 100k+ hours of content and a global community of over 100 million listeners, Pocket FM is scaling rapidly across regions and time zones. As our teams continue to expand-particularly between the U.S. and India-efficient, thoughtful travel coordination is essential to supporting our people and business operations.
We are looking for an in-house Travel Coordinator to manage and support all employee, leadership, and production-related travel. This role is ideal for a highly organized, detail-oriented professional who thrives in a fast-paced environment and enjoys enabling teams through seamless logistics.
The Travel Coordinator will be responsible for planning, booking, and managing international and domestic travel for employees, executives, and cross-functional teams. You will serve as the central point of contact for all travel logistics, ensuring a smooth, cost-effective, and flexible travel experience.This role requires excellent communication, discretion, and the ability to manage multiple travel requests while adapting quickly to changing priorities.
Responsibilities:
Coordinate and book International and Domestic travel, including flights, hotels, ground transportation, and visa support.
Serve as the primary point of contact for all company travel-related requests, changes, and emergencies.
Manage travel arrangements for executives, leadership, and cross-functional teams, including creative and production staff.
Ensure all bookings comply with company travel policies and budget guidelines.
Handle last-minute changes, cancellations, and urgent travel needs with speed and professionalism.
Track and reconcile travel spend; provide reports and insights as needed for Finance and leadership.
Partner with People Ops, Finance, and Admin teams to support onboarding travel, offsites, company events, and retreats.
Maintain accurate and organized records of itineraries, confirmations, and travel documentation.
Build and manage relationships with travel vendors, airlines, hotels, and booking platforms.
Continuously improve internal travel processes to increase efficiency, cost savings, and employee experience.
Qualifications & Preferred Experience
3+ years of experience in travel coordination, executive support, office administration, or a related role.
Strong knowledge of domestic and international travel logistics, including high-volume, multi-city, and international bookings.
Exceptional organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
Excellent written and verbal communication skills with a high level of professionalism and discretion.
Comfortable handling last-minute changes, urgent travel needs, and shifting deadlines.
Proficiency with travel booking platforms and expense management tools.
Experience supporting executives or leadership teams.
Experience working in tech, media, entertainment, or high-growth startup environments.
Proven ability to proactively solve logistical challenges and anticipate travel needs.
Experience coordinating travel for large teams, offsites, or company events.
Familiarity with frequent travel to and from India, including visa processes, regional airlines, time zones, and cross-cultural considerations.
$53k-92k yearly est. 1d ago
Customer Service Representative
Chevron Stations, Inc.
Agent job in Rancho Cucamonga, CA
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality Customer Service Representative, Customer Service, Representative
$32k-41k yearly est. 3d ago
Client Services Representative
Venbrook 3.3
Agent job in Irvine, CA
JOB TITLE: Client Services Representative (CSR) - Employee Benefits
DEPARTMENT: Employee Benefits
CLASSIFICATION: Non-Exempt
LANGUAGE REQUIREMENT: Bilingual English and Spanish
COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience
COMPANY OVERVIEW:
Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines.
Our teams support clients through direct service, accountability, and clear communication.
Our culture emphasizes ownership, collaboration, and trust.
We offer a comprehensive benefits package:
401k with employer match
Medical, dental, vision, life, and disability insurance
Paid Time Off
Paid holidays
Paid sick leave
Professional development opportunities
Flexible work arrangements
JOB SUMMARY:
The Client Services Representative supports employees and HR contacts with day-to-day benefit inquiries.
You operate in a high-volume, member-facing environment.
You resolve routine issues and escalate complex matters following defined guidelines.
Your work supports a consistent member experience and reduces service interruptions for Account Management teams.
DUTIES/RESPONSIBILITIES:
Employee and Member Support
Serve as the primary contact for benefit inquiries via phone and email
Explain coverage, eligibility, and benefit usage in clear terms
Guide members through carrier portals, mobile applications, and ID card access
Support employees during open enrollment
Provide bilingual support in English and Spanish
Routine Benefits and Claims Support
Process ID card requests and replacements
Confirm provider network participation
Respond to basic claim status inquiries
Verify eligibility and enrollment changes
Add or remove dependents
Provide prescription refill guidance
Address standard open enrollment questions
Issue Identification and Escalation
Identify issues requiring escalation
Route cases to Account Management per internal guidelines
Ensure complete documentation prior to escalation
Maintain ownership until successful handoff is confirmed
Documentation and Collaboration
Document all interactions and outcomes in the CRM system
Track open items through resolution
Partner with Account Managers and Advocacy teams
Identify recurring issues and share trends with leadership
EDUCATION & EXPERIENCE:
Required Skills & Qualifications
· One to three years of experience in employee benefits, insurance
· Bilingual English and Spanish
· Clear written and verbal communication skills
· Ability to manage high call and email volume
· Strong organization and follow-through
· Professional and composed in time-sensitive situations
Preferred Qualifications
· Experience in an employee benefits brokerage or consulting environment
· Knowledge of health and welfare benefit plans
· Experience with CRM or benefits administration platforms
· Working knowledge of Outlook, Word, and Excel
Measures of Success
Timely resolution of routine member issues
Clear and complete escalation documentation
Positive member experience feedback
Reduced disruption to Account Management workflows
$28.9-33.7 hourly 1d ago
Customer Service Rep
ASC Engineered Solutions, LLC
Agent job in Brea, CA
The Customer Service Representative provides effective customer service for all internal and external customers.
Duties and Responsibilities
Responsible for communicating with customers via phone, email, fax, etc.
Provides timely and accurate information to incoming customer service orders, status, and product knowledge request
Processes customer orders, changes, and returns
Resolves customer complaints by investigating problems, developing solutions, and making recommendations
Works closely with the Operations Supervisor as directed
Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
Provides timely feedback regarding service failures or customer concerns
Works closely with Sales Representatives on quotes, status of orders etc.
Promotes a safe workplace
Performs other duties as directed
What You Will Bring
Required Skills, Competencies and Qualifications
Strong communication and interpersonal skills
Outstanding customer service skills
Excellent time management ability
Ability to handle adversity and conflict with successful outcomes
Outstanding attention to detail and accuracy
Possesses strong commitment to team environment while working well with others
Works systematically and logically to resolve problems
Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services
Knowledge of technical details of the company product
Proficient in computer data entry
Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software
2+ years of Customer Service experience in the manufacturing or construction industry
Job Benefits
Medical, Dental, Vision, and FSA are available 30 days following your start date
401k with company match is available after 90 days of employment
Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you
3 PTO days after 60 days of employment (hourly and non-exempt positions only)
2 weeks of vacation after 6 months of employment
10 paid holidays - including your birthday!
$32k-41k yearly est. 6d ago
Customer Service Rep
ASC Engineered Solutions-The Reliable Automatic Sprinkler Co., Inc.
Agent job in Brea, CA
The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform Customer Service, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer
$32k-41k yearly est. 6d ago
Route Service Representative - Medico Long Angeles
American Textile Maintenance Co 3.5
Agent job in Los Angeles, CA
We are Southern California's leader in uniform and linen services - family owned and operated since 1932. Our proud heritage of quality service started 89 years ago, and the operation has remained in the family ever since for 4 generations. Medico Professional Linen Service is a uniform and linen service specializing in private practice and medical clinic businesses in the Southern California area. This operation is the largest linen and uniform service specializing in this niche in the United States and is now being mirrored by our industry peers in other regions of the country. Our values of team work, quality, and service have been at the heart of what we do and have strengthened our brands and business relationships.
The Route Representative is responsible for servicing the accounts of Medico Professional Linen. Medico Professional Linen Service is a textile rental service organization. Primary responsibility is the customer service of existing and new accounts.
If you are career minded and growth-oriented and have aspirations to work for a company that is the leader in quality and service in its industry, then this position is for you.
This position is responsible for servicing a broad range of customer accounts.
Skills and Abilities:
Must have the ability to communicate effectively both verbally and in writing.
Required to maintain an eligible driving record.
Preferred knowledge and understanding of linen industry.
Knowledge and understanding of maintaining route books, route billing and codes.
Knowledge and understanding of operating a hand held device.
Ability to work well with others and problem solving customer concerns onsite.
Must have a professional manner and appearance.
Must have exceptional organization and customer service abilities.
Must have the ability to learn and participate in group training sessions.
Computer literate.
Position includes required ability to lift more than 30lbs and required ability to stand and walk for eight or more hours per day.
Education:
Must have a high school diploma or GED equivalent.
Experience:
Must have an eligible driving record with at least 5 years driving experience. Class A Drivers preferred.
Benefits:
Hourly Wage
Pension Plan
Comprehensive Insurance Program
Paid Holidays and Vacation
Serious Applicants only!
Job Type:
Full-time
Salary:
$23.00 - $26.00 per hour (Class C)
$25.00 - $28.00 per hour - Class A
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
10 or 8 hour shift
Monday to Friday
Must be available weekends
Work Location:
In person
American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$23-26 hourly 2d ago
DME Operations Agent (Cantonese or Mandarin Speaking)
Astrana Health, Inc.
Agent job in Monterey Park, CA
Department: Ops - DME Employment Type: Full Time Reporting To: Peter Wong Compensation: $20.00 - $26.00 / hour Description Job Title: DME Operations Agent*Cantonese or Mandarin Speaking* Department: Operations - DME
About the Role:
We are currently seeking an Operations Agent to join our growing DME Operations team. The Operations Agent is responsible for drop shipping DME supplies to members via DME software, to ensure order accuracy, coordinating customer support including setting in-person appointments, arranging deliveries, and maintaining compliance documentation for dispensed DME supplies. This position is primarily office-based and administrative in nature, focusing on customer communication, order processing, and data entry to ensure smooth operational workflow.
Reporting to the Director of DME Operations, the Operations Agent will collaborate with DME Operations Supervisors and the DME Operations team. The Operations Agent will be responsible for managing inbound calls, confirming, and processing (Drop shipping) DME supply orders, setting in-person appointments, maintaining documentation accuracy and ensuring compliance standards are met.
What You'll Do
Respond to incoming telephone calls and assist members with empathy and professionalism
Confirm new orders via telephone, schedule in-person appointments or gather information for shipping
Process and track supply orders through DME software (e.g. Brightree)
Scan, upload, and maintain digital documentation (e.g. delivery documents, forms, compliance documents, etc.) into DME database
Prepare invoices and support accounting functions as needed
Update and maintain claims (EOB) log
Complete compliance surveys for dispensed supplies
Support Director of DME Operations, DME Operations Supervisors, and DME department with clerical and order management tasks (ex. supplies inventory tracking)
Maintain a clean and organized workspace
Perform other administrative tasks as assigned to balance departmental workload
Other duties as assigned
Qualifications
High School Diploma or equivalent (associate's degree preferred)
Bilingual in Cantonese or Mandarin
Experience in administrative, customer service, or operations roles
Proficient in Microsoft Outlook, Excel, and other software applications (e.g. Brightree)
Ability to type at least 60 wpm
Strong attention to detail, time management, and communications skills
Highly motivated and able to work with multiple tasks simultaneously
Demonstrated empathy and professionalism when interacting with patients, customers, and other team members
Ability to follow company policies, compliance standards, and HIPAA guidelines
May be required to work overtime to meet departmental objectives/goals
You are great for this role if:
Highly organized and detail oriented with an ability to multi-task in a fast-paced setting
Prior experience with durable medical equipment (DME) preferred
Understanding of Incontinence, Wound Care, Ostomy, and Urology supplies
Knowledge of Brightree software
Excellent oral, writing, and typing skills
Understanding of Health Plan compliance and Federal regulations and standards.
Environmental Job Requirements and Working Conditions
This position is full-time in office. The office is located at 568 Garvey Ave., Monterey Park, CA 91754.
The national target pay range for this role is: $20.00 - $26.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at ************************************ to request an accommodation.
Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
$20-26 hourly 4d ago
Customer Service Representative
24 Seven Talent 4.5
Agent job in Bell Gardens, CA
We are seeking a temporary Customer Experience Representative to support our client, who is well-known in the luxury apparel industry!
Schedule & Location
Monday - Friday, 8:30 AM - 5:00 PM
No weekend work required
Compensation
$21 per hour
A candidate with Luxury customer service experience is preferred.
Essential Duties & Responsibilities
Handle customer inquiries, needs, and requests across multiple channels, including email, phone, chat, and social media
Develop a strong understanding of product offerings to assist with inquiries, recommendations, and order-related issues
Process customer orders, returns, and exchanges with accuracy and efficiency
Identify, troubleshoot, and resolve customer issues while striving to exceed customer satisfaction goals
Maintain professionalism and ensure all customer interactions reflect brand standards
Accurately document customer interactions and feedback within the CRM system (Gorgias or similar)
Collaborate with internal teams to resolve complex customer concerns and contribute to continuous process improvement
Liaise with the warehouse to resolve issues related to orders, deliveries, credits, and returns, proactively communicating updates to the team
Qualifications
Proven customer service experience, preferably within a luxury retail or e-commerce environment
Strong written and verbal communication skills across multiple platforms
Ability to multitask, prioritize effectively, and maintain attention to detail
Experience using CRM systems;
Experience with
Gorgias, Shopify, and Loop
is highly desirable for a smooth transition.
Problem-solving mindset with the ability to manage escalated or complex customer situations
Team-oriented approach with the ability to collaborate cross-functionally
$21 hourly 5d ago
Customer Service Representative
Caliber Collision Repair Services 3.7
Agent job in Riverside, CA
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Business Operations, Retail
$32k-41k yearly est. 2d ago
Customer Service Representative
Chevron 4.8
Agent job in Victorville, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 2019
Station Address: 14217 HWY 395, Victorville, CA 92394
Job Expectations:
* Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
* Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
* Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
* Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
* Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
* Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
* Work professionally with vendors and contractors.
* Regular and punctual attendance is expected.
* Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
* Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
* Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
* Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
* Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
* Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
* Actively promote store specials and other marketing programs.
* Cross-check price of delivered goods for accuracy.
* Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
* Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
* May perform other duties as assigned by management.
Requirement/Qualifications:
* Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
* Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
* Strong attention to detail.
* Ability to handle challenging situations professionally and exercise exceptional judgement.
* Ability to work both independently and in team settings.
* Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
* Cooking/Restaurant experience preferred
Supervisor Responsibilities:
* This position has no supervisory responsibilities
Travel:
* Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
* Ability to stand and walk for long periods of time on hard and uneven surfaces.
* Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
* Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
* Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
* Periodic exposure to all outdoor conditions during daylight hours.
* Moderate exposure to walk-in coolers and freezers at 34 F or lower.
* Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
* Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
* The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
* Full-time & Part-time shifts available
* Direct Deposit with competitive weekly pay
* Health & Wellness packages available for purchase
* Education reimbursement program
* Shift Differential Pay for select shifts and job titles
* Management Bonus Program
* Loyalty Service time Program
* Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Privacy and Terms and Conditions
We respect the privacy of candidates for employment. This Privacy Notice sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.
Please access the Global Application Statements, select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement.
Terms of Use
$18-19 hourly 6d ago
Sales Agent - Commercial Real Estate Investment
Summit Re 4.5
Agent job in Newport Beach, CA
Sales Agent - Commercial Real Estate Investment
Summit RE is looking for Real Estate Agents that want to be part of a team with unlimited potential. Are you a self-starter and a high achiever? Do you want to build your own business?
Summit RE has a strong track record of developing new agents into high income producers. Commercial Real Estate rewards performance, not tenure, and agents who commit fully to our system can build a sustainable career that can be life changing.
At Summit RE we can teach real estate sales and a system that achieves our client's goals and leads to long term relationships. Each Agent has a dedicated Senior Agent (Mentor) and the support of our entire brokerage team, while benefiting from our marketing department, financial analyst team, transaction coordinators, and research department.
Expectations of the Role
§ Prospecting - A minimum of 400 calls per week. Agents must be effective on the phone and consistently prospect for new business.
§ Training - We incorporate group discussion, guest speakers, senior leadership presentations and interactive training to prepare agents for rewarding careers. At Summit RE we focus on daily habits and a process that leads to achieving our client's goals and the results take care of themselves.
§ Mentorship - Each Agent has a dedicated Senior Agent as well as access to Senior Executives to go to as needed
§ Resources- Our Agents have full access to a support team of transaction coordinators, marketing professionals, financial analysts, and research team. Costar, Crexi, and our internal system iClimb
§ Summit RE Technology - We use technology to manage the transaction and AI to drive business to our Agents.
A typical Week would require
§ Discipline to make 400 calls per week.
§ Time management skills to balance multiple tasks and schedules.
§ Travel as may be required to meet Clients and tour properties.
§ Manage listings and maintain our database of properties and investors
§ Assist and quarterback the sale through the entire deal cycle.
§ Market Analysis to uncover opportunities and track Real Estate market activity in your territory
§ Study the economy, trends, government relations, and population data that affect property valuation. We never stop learning.
§ Review lease documents, construction plans and surveys, legal documents, and third-party reports as they relate to culmination of a Sale.
What we are looking for:
§ Determination and commitment to succeed
§ A positive “figure things out” attitude
§ Ability to develop, maintain and strengthen relationships. A Team player
§ Track record of success: sports, personal achievements, or leadership roles.
§ Bachelor's degree & Microsoft Office Skills
§ Real Estate license or be within two weeks of taking the Exam.
Summit RE is a commercial real estate brokerage firm headquartered in Dallas Texas focusing on state of Texas and the Southwest region of the US. We specialize in investment sales of office, industrial, and retail investment sale transactions, with offices in California and Dallas.
Email Anna Rosowski (*********************) for immediate consideration
$58k-91k yearly est. 1d ago
Customer Service Representative
Karen Kane 3.6
Agent job in Vernon, CA
We're looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence. Do you have excellent communications skills and problem-solving skills? This may be the perfect job for you! This is an on-site position based in Los Angeles, CA. The ideal candidate for this job is engaging, client-centric, focused on finding solutions, and committed to providing A+ customer service.
About the Role - Job Responsibilities Include:
Respond, answer, and resolve any customer inquiries and concerns
Help customers place orders over the phone; increase revenue through cross-selling and up-selling merchandise
Communicate with customers who are experiencing various issues through emails, phone calls, and live chat
Develop and maintain a strong knowledge of our clothing and other products, as well as our current promotions
Help receive and prepare incoming ecommerce merchandise so that it is shipment-ready for our customers
Provide product detail to our Ecommerce team to help improve online product descriptions
Communicate clearly with all departments in writing and/or verbally regarding defective and unacceptable merchandise
Offer suggestions as needed to improve team processes or efficiencies
Respond promptly and accurately to customer inquiries and requests
Assist customers with placing, tracking, and returning orders
Work with Ecommerce team on related initiatives and activities as needed
Qualifications - Candidate Requirements:
High school diploma / GED
Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems preferred
Ability to read, write, and speak in both English and Spanish (bilingual)
Self-motivated with the ability to question and learn new tasks quickly
Ability to empathize with and prioritize customer needs
Ability to determine customer needs and provide appropriate solutions
Highly motivated, energetic and upbeat personality
Microsoft Office Knowledge - Outlook, Excel, and Word
Ability to work independently and with a team
Pay range and compensation package - Benefits:
401k plan with partial company match
Comprehensive healthcare, dental, and vision plan
Clothing discount
Voluntary life insurance, as well as short-term and long-term disability policies
Voluntary free annual biometric health test
Early access to company sample sales
Company-sponsored Wellness program
Access to free monthly health & mindfulness webinars
Seasonal monetary awards for participation in company Fitness Challenges
Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country
Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others
$28k-35k yearly est. 5d ago
Customer Service Representative
Ultima 4.3
Agent job in Culver City, CA
Job Title: Customer Service Representative
Job Type: Full Time
About Us
At Ultima, we're not just selling products-we're offering real solutions to real challenges. As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it.
Job Summary
As a CSR you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.
Key Responsibilities
• Engage with customers face to face providing friendly support
• Proactively identify customer needs and recommend appropriate products, upgrades, or solutions
• Handle inquiries related to pricing and general information
• Achieve individual and team sales targets through excellent service and persuasive communication
• Maintain up-to-date knowledge of our client's products and services
Qualifications
1-3 years of experience in customer service, event coordination, or hospitality
Excellent verbal and written communication skills
Strong problem-solving skills and the ability to stay calm under pressure
High attention to detail and exceptional organizational skills
Positive, team-oriented attitude with a passion for creating memorable experiences
What We Offer
Competitive salary and benefits package
Opportunity to travel to live events (as applicable)
Fun, collaborative, and creative work environment
Clear growth path in the customer experience and events space
Exposure to exciting high-profile brands
How to Apply:
Submit your resume for consideration! Interviews will be held in person at our Culver City office beginning this week! If you're out of state we can arrange a virtual meeting. Looking forward to connecting with you!
$32k-40k yearly est. 1d ago
Real Estate Agent - All Leads Provided + Mentorship
Better Homes and Gardens Real Estate Champions 4.9
Agent job in Riverside, CA
Stop wasting your marketing budget on cold leads. At Better Homes and Gardens Real Estate Champions, we invest in the pipeline so you can invest in the close. We provide the high-quality, high-intent leads you need to stop prospecting and start producing.
Why Agents Partner with Better Homes and Gardens Real Estate Champions:
High-Intent Lead Pipeline: Access a consistent stream of ready-to-transact buyer and seller opportunities.
Wealth-Building Mentorship: Work 1:1 with our non-competing Broker to strategically grow your net income and business efficiency.
Stability & High Retention: Join a supportive, stable environment known for long-term agent success and genuine collaboration.
The Total Financial Package: Benefit from quality leads, top-tier commission splits, and a strategic transition bonusall designed to help you build a sustainable, high-income career.
Its time to earn what youre truly worth. Apply now to partner with a brokerage that makes a tangible investment in your financial success.
About Better Homes and Gardens Real Estate Champions: We are a stable, supportive, and broker-led brokerage where agents receive the direct mentorship and tools necessary to grow their business and build a sustainable career. Our passion comes directly from our broker's personal commitment to agent success.
Job Details:
Job Type: Full-time
Pay: Competitive Commission ($48,000 - $195,000+ a year)
Schedule: Self-determined, weekend availability
Supplemental Pay: Bonus pay, Commission pay
Location: Inland Empire, including Riverside, San Bernardino, Moreno Valley, and Rancho Cucamonga
Better Homes and Gardens Real Estate Champions is an equal opportunity employer and is committed to a diverse and inclusive workplace. To be employed as a real estate agent, you must be licensed in the state of California.
What Were Looking For:
Ambitious, production-minded agents focused on maximizing their annual profitability.
Entrepreneurial professionals who value a strong split combined with powerful, brokerage-funded support systems.
Goal-oriented individuals determined to build a lasting legacy in the Inland Empire market.
Key Responsibilities:
Proactively manage a robust pipeline of company-provided and personal leads to maximize conversion.
Expertly negotiate contracts to secure the most profitable outcomes for your clients and your business.
Consistently execute high-value activities to meet and exceed personal GCI and production goals.
Compensation details: 48000-195000 Yearly Salary
PI1a49cf14de51-31181-39342297
$48k-195k yearly 8d ago
Freight Forwarding Operations & Customer Service Agent
Syncreon 4.6
Agent job in Long Beach, CA
We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge.
KEY ACCOUNTABILITIES
* Manage file creation and all services associated with freight forwarding and logistics
* Assist with account start-up; liaison with sales to ensure required documentation/information needed for the SOP are provided
* Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing
* Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files
* Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed
* Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files
* Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance
* Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file
* Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload
QUALIFICATIONS, EXPERIENCE AND SKILLS
* Graduate in any field
* At least 3 years of relevant and recent experience in Freight Forwarding Operations and customer service
* Freight Forwarding experience is mandatory
ABOUT DP WORLD
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
Pay: $60,000.00 - $68,000.00 per year
About the Role
How you will contribute
* Owning, logging & ensuring all daily customer services contacts & queries received via telephone & email are worked through to resolution per strict SLA's.
* Strong focus on communication and ensuring that any systems/operational issues impacting customer shipments are proactively reported to the relevant syncreon & customer teams and tracked through to resolution.
* Compiling, reviewing and actioning reporting suites for our key account customer and syncreon business per KPI requirements.
* Actioning customer complaints received ensuring that detailed and accurate root cause/corrective actions are implemented, formally documented and submitted to the customer.
* Carrier management including tracking open customer orders through to delivery/return/claim and actioning exceptions as they arise.
* Carrier performance reporting against agreed KPI's and actioning trends for root cause & corrective actions.
* Participating in weekly carrier & customer task meetings along with monthly reviews & QBR's.
* Self-billing including compiling and managing all billing activities for all carrier and customer transactions.
* Providing daily/weekly/monthly reporting suite from the syncreon TMS system per required customer & carrier customised reporting requirements.
* Participating in syncreon control tower / customer projects.
* Being the voice of the customer.
Your Key Qualifications
* Fluency in oral & written English is essential.
* 2 years' work experience in a high tech customer services and logistics' environment.
* Excellent knowledge of the Microsoft office suite, with proven reporting & presentation skills.
* Responsiveness in dealing with Customer requests.
* Attention to detail for billing, process analysis, customer complaints investigations & reporting activities.
* Excellent interpersonal skills.
* Ability to work as part of a team and assist other team members during peak volume periods
* Experience in carrier network management.
We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge.
KEY ACCOUNTABILITIES
* Manage file creation and all services associated with freight forwarding and logistics
* Assist with account start-up; liaison with sales to ensure required documentation/information needed for the SOP are provided
* Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing
* Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files
* Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed
* Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files
* Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance
* Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file
* Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload
QUALIFICATIONS, EXPERIENCE AND SKILLS
* Graduate in any field
* At least 3 years of relevant and recent experience in Freight Forwarding Operations and customer service
* Freight Forwarding experience is mandatory
ABOUT DP WORLD
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
Pay: $60,000.00 - $68,000.00 per year
Nearest Major Market: Long Beach
Nearest Secondary Market: Los Angeles
Job Segment: Logistics, Supply Chain, Operations Manager, Supply, Database, Operations, Technology
$60k-68k yearly 60d+ ago
Airline Customer Service Agent - Chinese/English Speakers LAX
Pacific Aviation 4.1
Agent job in Los Angeles, CA
Airline Customer Service Agent - Chinese/English Speakers
On-site | Operations | Pacific Aviation | Part Time
Los Angeles, California, United States
Do you thrive on helping others, have the charm to make anyone feel at ease, and the language skills to connect with our Chinese-speaking travelers? If so, Pacific Aviation is looking for enthusiastic individuals to join our team at LAX as Airline Customer Service Agents-and we're especially seeking bilingual Chinese/English speakers who can turn travel challenges into positive experiences!
We're Pacific Aviation-the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you'll be the helping hand that ensures every traveler feels supported and valued. Whether it's assisting at check-in or guiding them at the boarding gates, you'll play a vital role in creating memorable travel moments.
Your Mission:
As an Airline Customer Service Agent, you'll be the guiding star that helps passengers navigate their travel journey. Here's how you'll make an impact:
Warm Welcomes & Friendly Farewells: Greet passengers with a smile at the check-in counters, ensuring they feel valued from start to finish.
Boarding Pro: Make clear, accurate announcements, check travel documents, and assist with boarding and deplaning for both domestic and international flights.
Travel Expert: Provide accurate directions, answer questions, and help passengers feel confident navigating the airport.
Team Collaborator: Work closely with teammates, airline personnel, and supervisors to ensure seamless operations and exceptional service.
Note: This role involves standing and walking for the majority of your shift.
Why You'll Love This Role:
You won't just be assisting passengers; you'll be the reason they feel welcomed and supported on their journey. You'll get to meet people from around the world, grow professionally, and be part of a dynamic, inclusive team at one of the world's busiest airports.
Requirements
What You Bring:
Bilingual Brilliance: Fluency in both Chinese (conversational and written) and English to provide clear communication and exceptional service.
Team Spirit: You thrive in a team environment and love working collaboratively to achieve common goals.
Growth Mindset: You see challenges as opportunities to learn and grow.
Professionalism: You carry yourself with confidence, courtesy, and care.
Attention to Detail: You ensure accuracy and efficiency in all tasks, from documentation checks to passenger assistance.
Flexibility & Reliability: Available for part-time shifts, including mornings (5:00 AM - 12:00 PM), afternoons (1:00 PM - 8:30 PM), and evenings (4:30 PM - 10:30 PM). You must be available at least four (4) days per week, including weekends and holidays.
Positive Attitude: You bring a “whatever it takes” mindset to keep things running smoothly.
Legal Eligibility: Authorized to work in the U.S. without sponsorship.
Benefits
Pay: $22.50 per hour
Health & Wellness: Access to medical, dental, and vision benefits.
Financial Security: 401(k) program with company contribution.
Work-Life Balance: Paid time off to relax and recharge.
Growth & Learning: Paid training to set you up for success.
Team Perks:
Referral Bonuses: Bring your friends along for the ride!
Cell Phone Reimbursement: Stay connected with ease.
Parking Discounts: Because your commute should be hassle-free.
Uniforms Provided: Look sharp without the extra expense.