One of our clients in the Insurance Industry is looking for Insurance Client Services Representatives to work hybrid in Omaha, Nebraska, San Antonio, Texas, and Pittston, Pennsylvania. As a Client Services Representative, you will be responsible for delivering industry-leading service by ensuring the timely and accurate entry of all inbound leads. Answering inbound calls, you'll be speaking with traditional agents and brokers to assist in them providing product options for their end clients. This role requires strong multitasking abilities, consistent dependability, and a collaborative mindset. You'll work closely with team members in a fast-paced environment, maintaining high service standards while contributing to a supportive and team-focused culture. This position can pay anywhere between $19/hr and $21/hr dependent on previous licensing. Exact compensation may vary based on several factors, including skills, experience, and education.
Required Skills & Experience
· Bachelor's or Associates degree in Business Administration or related field
· Or will take Post Secondary Credits with 2+ years of customer service experience
· Customer Service Experience
· Excellent verbal and written communication skills
· Organizational skills and attention to detail
· Excellent time management skills with a proven ability to multitask
Nice to Have Skills & Experience
· Current commercial P&C license (property and casualty) - Allows for higher compensation
· Experience working in the auto insurance agency
· Previous experience working in the insurance industry
· Bilingual with any other language
$19-21 hourly 3d ago
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Airport Customer Service Agent
GAT 3.8
Agent job in Omaha, NE
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$25k-31k yearly est. 9d ago
EDGAR Filing Agent
Ultimus 3.8
Agent job in Omaha, NE
The EDGAR Filing Agent is responsible for converting and filing documents with the Securities and Exchange Commission (SEC) on EDGAR systems using desktop software. KEY ACCOUNTABILITIES EDGAR CONVERSIONS Converts and submits level 1-2 EDGAR filings with no guidance from management.
Converts and submits level 3 EDGAR filings with guidance from management.
Provides high-quality and prompt turn-around of converted EDGAR documents allowing for timely client review before filing.
Converts documents to an EDGAR acceptable format and submits them to SEC, on behalf of client, on schedule and in compliance with regulations.
Facilitates advance payment of filing fees with client in accordance with SEC provisions.
Confirms and forwards SEC acceptance notices to client.
Provides an EWFS to the billing dept. after every EDGAR job has been completed daily.
Provides a daily log of all pending and filed jobs for that reporting cycle.
Maintains iXBRL trackers to ensure clients follow the iXBRL rule.
ADMINISTRATIVE SUPPORT
Assists manager with projects and staying up to date with SEC requirements and new regulations.
Helps maintain summary prospectus websites so clients follow regulations.
Performs clerical and administrative support tasks for associates.
WORKING RELATIONSHIPS
Assists with training junior associates on conversion techniques, policies, and procedures.
Provides guidance and oversight to the team when needed.
Daily contact with clients regarding EDGAR filing services, clarification of requests, review printing needs, etc.
Direct point of contact when management is unavailable.
May perform other duties as required and assigned.
EDUCATION AND EXPERIENCE
An undergraduate degree or equivalent.
5-7 years of experience working with SEC EDGAR filings.
Experience with a typesetter.
KNOWLEDGE
Novaworks GoFiler or similar software.
Well-versed in all Risk Return submission types.
Microsoft Office Suite.
Adobe Acrobat.
SKILLS AND ABILITIES
Troubleshoots issues utilizing creative and critical thinking skills.
Multitasking, analytical, and organizational skills.
Initiative-taking, strategic, and meticulous approaches with a strong commitment to quality, efficiency, and effectiveness.
Demonstrates personal integrity, responsibility, and accountability.
Effectively uses resources such as time and information in conjunction with associates.
Participates in solving problems and making decisions.
Presents and expresses ideas and information, written and oral, clearly, and concisely.
Actively listens to others to achieve understanding and supports an open exchange of ideas and information.
Identifies needs, arranges for, and obtains resources to accomplish individual and department goals.
Establishes and develops effective working relationships with associates and clientele during both favorable and unfavorable situations.
Modifies team and individual priorities and deadlines in response to added information, changing conditions, or unexpected obstacles and ensures completion.
Equivalent education, experience, and KSA's will be considered.
$66k-83k yearly est. 8d ago
Agent Code: AMOHEA
Evans Network of Companies
Agent job in Omaha, NE
Amie Heathman is an Independent Freight Agent of Greatwide Truckload Management, a member of the Evans Network of Companies. We are seeking qualified Class A Owner Operators for Open Deck and Flatbed freight opportunities. If you're an experienced Owner Operator who loves open deck freight, you'll feel right at home here.
We've been doing this for decades - no fluff, no false promises. Just honest, high-paying freight and a team that works hard for you.
Open Deck & Flatbed Owner Operators - What You'll Get:
* $5,000-$7,000 average weekly gross
* 75% of Linehaul + 100% Fuel Surcharge
* Shorter Miles = Higher Paying Loads
* Oversized Open Deck Preferred (Hazmat optional - we've got that freight too)
* Ports & Piers Freight Available
* Home When YOU Want it!
* Whether you prefer to be home weekends, every few days, or stay out longer - it's YOUR call!
Where We Run:
* We go where the money is!
* Strong lanes right now in the Midwest, with freight available nationwide. Short or long runs - you pick!
What We're Looking For:
* Professional Owner Operators with Flatbed / Step Deck experience
* Endorsements a plus (Hazmat / TWIC)
* Drivers who want to partner with a dispatcher who tells it like it is and keeps you moving!
Owner Operator Benefits Include:
* NO COST Cargo & Liability Insurance
* Plate Program, Trailer Rentals, IFTA, & Tractor Insurance All Available Through Us With No Money Down!
* HUGE Fuel & Tire Discounts, EFS Fuel Cards, & Access to Medical Insurance
* Accurate Weekly Pay, Direct Deposit
* $2,000 Referral Bonus!
* Owner Operator Career Support & Development
* Clean Roadside Inspection Bonus/Payouts!
Requirements:
* Opendeck/Flatbed Drivers: Must Have 6 Months of Recent Flat/Open Experience. Also, Having own Flatbed Equipment is a Plus!
* 1 Year of Verifiable Class A Driving Experience in the Previous 3 Years
* Satisfactory Driving Record (Good PSP & MVR Reports)
* Tractor Must Be a 2000 or Newer
* Required to Run Under Greatwide's Authority
We don't over-promise - we over-deliver.
If you're ready to partner with a team that truly gets open deck freight and respects your time, reach out today.
CALL AMIE for More Details: ************
Click Here to Apply Now!
Click here to email us
APPLY NOW CALL **********
Quick App
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First Name *
Last Name *
Cell Phone *
Email *
City *
State *
* -Select--AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
Zip *
Do you have a CDL-A? *
Select an option YesNo
Have you had any moving violations in the last two years? *
Select an option YesNo
Do you have at least 1 year of verifiable Class A tractor-trailer experience from the last 5 years? *
Select an option YesNo
Are you 22 years or older? *
Select an option YesNo
Do you have any DWIs in the past 5 years? *
Select an option YesNo
Are you intending to run under your own authority? *
Select an option YesNo
What Equipment Type Do You Intend to Run? *
Select an option ContainerDry VanFlatbed/StepdeckOpendeckPower OnlyHazmatReefer
Resume
Opt-in
I hereby consent to receive autodialed and/or pre-recorded calls and/or SMS (text messages) from or on behalf of Evans Network of Companies at the telephone number provided above.
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$30k-61k yearly est. 5d ago
Corporate Travel Coordinator
Database USA 4.1
Agent job in Omaha, NE
We are looking for a corporate travel agent/coordinator to run our small in-house travel agency. Requirements include booking flights, setting up transportation, accommodations, and other travel related services including collecting and processing payments and reporting.
Candidate must have at least 5 years' experience as a corporate travel agent/coordinator and have extensive knowledge of domestic and international travel. Also must have knowledge of the Sabre reservation system and be able to complete ARC reporting requirements for the agency.
$61k-82k yearly est. 60d+ ago
LIfe and Financial Services Sales
Lance Juett Insurance Agency Inc.
Agent job in Omaha, NE
Job Description
We are seeking a passionate, self-driven, natural born sales person with a desire to make a difference in people's lives. As our newest life insurance sales representative you will sell and market life and financial services to existing clients and new customers. As a full-time sales representative you will help individuals, families, and small businesses secure their tomorrows.
We are seeking energetic and driven individuals with a winning spirit to join our fast paced sales department. As a life insurance sales representative you will work with a dynamic team that shares your desire to be the best. Our disciplined, proven successful sales process will help you in growing your career. Apply today so we can contact you about the next steps in the interview process to be our next sales representative. .
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
Responsibilities
Solicits for new business via telephone, networking, and other lead sources.
Develop insurance quotes, makes sales presentations, and closes sales.
Develop ongoing networking relationships with centers of influence.
Secure all onboarding Documents from customers.
Develop new Financial Services opportunities.
Document each customer contact in eAgent.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Prospecting and generating new business through leads & referral sources.
Generating insurance quotes.
Be outstanding at relationship building.
Maintain client relationships with follow up phone calls.
Cold call, direct email and perform other lead generation activities.
Follow up with customers to assure satisfaction, respond to questions, solicit further sales, and solve problems.
Grow sales revenue by utilizing phone, email and potential client lists.
Requirements
Must be able to pass a comprehensive background check and be able to obtain your series 6, series 63 and your Life and Health licenses with in 60 days of start date
$65k-155k yearly est. 14d ago
Employee Benefits Sales Producer
Holmes Murphy 4.1
Agent job in Omaha, NE
We are looking to add a Employee Benefits Sales Producer (Client Executive) to join our Employee Benefits team in Omaha, Nebraska. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!
Essential Responsibilities:
Actively generate new sales leads through community activities, association meetings and qualified sales calls, which results in achieving or exceeding sales goals.
Partners with appropriate internal team members and/or experts on appropriate coverages for initial and ongoing prospect sales meetings and proposals.
In collaboration with client experience team, manages existing book of business.
Maintain relationship with clients and their business needs, addressing changes as needed and delivering documents as appropriate.
Attends all sales-related activities, promoting game-changing, positive attitude in support of all agency changes and/or growth.
Effectively communicate company's position and development of solutions on latest industry trends to clients.
Responsible for overall team accountability as respects to commitments made to customers. Encourages and coaches to build healthy, high functioning teams through influencing others.
Promotes the agency and the insurance industry in the community.
Additional duties that may be requested.
Qualifications:
Education: College degree preferred, but not required. Ability to obtain or retain State specific licensing and industry specific professional designations. Hold appropriate state specific Insurance Agent's License, or the ability to obtain within 90 days of hire.
Experience: Sales experience, preferably employee benefits.
Here's a little bit about us:
In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.
Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:
Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey!
Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow.
401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first.
Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
$74k-126k yearly est. Auto-Apply 48d ago
Commissioning Agent - Data Center
Olsson 4.7
Agent job in Omaha, NE
Cedar Rapids, IA; Indianapolis, IN; Kansas City, MO; Lincoln, NE; Minneapolis, MN; Monroe, LA; Omaha, NE ** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
Olsson is offering an exciting opportunity to work directly with the world's leading technology companies in a high-impact commissioning role. As a key player in our team, you'll ensure that state-of-the-art facilities-like data centers and other large-scale infrastructure-operate at peak performance from day one.
In this role, you'll:
+ Oversee daily commissioning activities with precision and accountability
+ Conduct thorough pre-functional and functional testing to validate system integrity
+ Collaborate with clients and internal teams to drive successful project outcomes
+ Champion quality and reliability to help secure repeat business from satisfied partners
We're seeking professionals who bring deep commissioning experience and thrive in fast-paced, collaborative environments. Ideal candidates will be comfortable working with complex mechanical and electrical systems, and possess a proactive mindset, strong attention to detail, and a passion for excellence
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong communication skills
+ Ability to contribute and work well on a team
+ 3+ years of experience in commissioning
+ Strong Knowledge base of Pre Functional and Functional Commissioning
+ Experience in Mechanical and Electrical systems
+ Ability to lead projects and self-starter to take on a variety of tasks to best serve the client and their project work
+ Ability to work with marketing and business development to gain new clients
+ Investigation and troubleshooting of problems to find solutions
+ Construction experience preferred
\#LI-DD1
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** .
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$27k-36k yearly est. 60d+ ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Agent job in Omaha, NE
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Omaha area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$35k-47k yearly est. 60d+ ago
Route Jump Driver/Customer Representative
Spin Linen
Agent job in Omaha, NE
Route Jump Driver/Customer Representative - Being a route driver is more than sitting behind the wheel. You are the face that our customers see every time they get a delivery, making you an important influence to our customers. This position offers a lot of independence and incentives to our employees. We offer retirement, company paid life insurance, weekly pay. Our employees have been our greatest asset for the last 91 years we have been in business.
Come and join our family owned and operated company today!
Position
Route Jump Driver/Customer Representative
Responsibilities and Duties
Responsible for making accurate deliveries to customers
Responsible for covering PTO or Sick Days for all Routes
Assisting Drivers with run backs and special deliveries
Manage customer inventories
Build/maintain long term relationships with customers
Keep truck clean to our accreditation standards
Reporting truck maintenance issues through daily DOT log
Help facilitate customer agreement renewals
Responsible to make change customer invoices as needed
Daily load/unload of truck
Standards
Completion of daily deliveries
Maintain a professional appearance
Maintain safe driving practices
Consistent high customer service scores
Skills and Abilities
Able to lift up to 100 lbs
Ability to push & pull carts up to 500 lbs
Committed to creating raving fans
Strong math skills
Problem solving skills
High sense of urgency
Be able to adapt to changes throughout the day
Managing the efficiency of route
Good knowledge of strong internal compass
Benefits & Perks
Work an average of 40 hours a week for weekly pay of $800
In addition to excellent pay, we offer:
Health & Dental Insurance
Retirement
Company Paid Life Insurance
Paid Vacation
Weekly Pay
Our Core Values:
Integrity
Customer Service
Teamwork
Accountability
Innovation
Please check out our web site at ***************** to learn more about our 94-year-old company.
$800 weekly 46d ago
Commercial Insurance Sales - Risk Advisor
North Risk Partners 3.5
Agent job in La Vista, NE
Full-time Description
WHY NORTH RISK PARTNERS
Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska.
At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life.
JOB SUMMARY
North Risk's Commercial Lines #one TEAM is currently seeking a driven and enthusiastic Risk Advisor. This position will build business by identifying prospects, converting prospects to clients and maintaining relationships with existing clients. Risk Advisors are required to generate new business to meet minimum sales goals established by North Risk Partners.
ESSENTIAL RESPONSIBILITIES
Prospect and generate new business appointments
Analyze and develop solutions for prospective and current client business insurance needs
Develop strong relationships with clients through advising and offering all value-added services available through North Risk Partners
Sell/refer business across all departments (i.e., property and casualty, employee benefits and personal lines)
Study trends and advancements in the insurance and finance industries as well as changes to the regulatory climate for businesses and the insurance industry overall to keep knowledge current and plan strategically
Attend and actively participate in agency sales training meetings
Develop and maintain positive relationships with partner insurance carriers
Continuously fill the sales pipeline and meet monthly goals associated with the pipeline
Enter activity and other relevant information into the company's software system(s) in accordance with company procedures
Follow all federal and state regulations, and best practices for avoiding errors and omissions
Collect overdue account receivable balances from customers. See company policy
Continue professional development; pursue and maintain professional designations if applicable
Travel as necessary to meet client needs
Requirements
QUALIFICATIONS (Knowledge, Skills, & Abilities)
A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years in a sales role
Ability to obtain & maintain a property & casualty license
Commission based sales experience is helpful, but not required
Demonstrated experience with prospecting and proactive outreach
Experience with building new relationships and maintaining existing ones
BEHAVIOR EXPECTATIONS
A role model for North Risk Partners' core values, mission, and desired culture
Demonstrate enthusiasm and a positive attitude
Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders
A team player who collaborates and works well with his/her coworkers
A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners
PHYSICAL REQUIREMENTS
Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds
Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently
Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization
Sit and a desk for extended periods of time and perform long hours of work sitting at a computer
Move around office/building/facilities repeatedly throughout the day
Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels
Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings
Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed
TOOLS AND EQUIPMENT USED
Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment.
WORK ENVIRONMENT
The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee.
This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time.
COMPENSATION AND BENEFITS
This full-time position is paid a base salary, plus commission and benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting.
We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.
$75k-104k yearly est. 60d+ ago
Call Center, 211 Helpline, Multiple Shifts available. Full and Part time.
United Way of The Midlands 3.9
Agent job in Omaha, NE
Job Title: Community Resource Specialist I Department: 211 Helpline Supervisor: 211 Management FLSA Status: Part-time, Non-Exempt Location: Omaha, NE - ON-SITE Hours: 7-hour shifts between 8:00 am - 5:00 pm, Monday-Thursday. About United Way of the Midlands: Since 1923, United Way of the Midlands (UWM) has served the Omaha-Council Bluffs metro by bringing together the business, government and not-for-profit sectors and raising money to support our community's most impactful health and human service programs. UWM's funded programs and direct services - including JAG Nebraska, 211 and the Weatherization Assistance Program - focus on four key areas to improve health and well-being for all, build financial stability and strength, help young people realize their full potential and address urgent needs today to advance a better tomorrow. At United Way, we are committed to fostering integrity, inclusion, and responsibility across our work where all employees feel valued, respected, and empowered to bring their unique perspectives and experiences to the table. UWM's Mission: United Way of the Midlands UNITES our community's CARING SPIRIT to build a STRONGER tomorrow. Guiding Principles: At United Way of the Midlands, we…
Build TRUST in everything we do.
Extend GRACE by thinking beyond ourselves.
Show GRIT by bringing it everyday.
Be OPEN to embracing others' differences.
Actively ENGAGE by listening and sharing.
Live CURIOUSLY to learn constantly.
Community Resource Specialist Summary:
The Community Resource Specialist I is responsible for responding to individuals in need of assistance through multiple channels of communication.
Responsibilities:
Answers phone calls, email, chat and text, demonstrating strong customer focus with all users of the service; ability to work with diverse populations within the context of developing the cultural competency needed, to provide appropriate resources to inquirers.
Maintains a nonjudgmental attitude when speaking with clients, displaying sensitivity to all cultural backgrounds.
Identifies and reflects the feelings of callers in crisis.
Assesses the clients' needs or situation using pertinent questions and the principles of active listening.
Advocates for clients when appropriate.
Requests statistical and demographic information related to our clients to assist in the determination and tracking of unmet needs in the community.
Records clients' information into the call center database and provide referrals to the appropriate resources as needed.
Places outbound calls to follow-up with a percentage of our clients to determine if their needs were met.
Completes assessments for clients in high-risk situations.
Accesses the 2-1-1 database for resources and appropriately refer clients.
Identifies requests for resources that are not available in our database and inform the call center database Manager of unmet needs.
Maintains an acceptable level of call handling and customer service performance as described by the 2-1-1 training standards.
Completes all training for new programs and services related to 2-1-1 and provide feedback as needed.
Completes the Inform USA Community Resource Specialist certification exam within six months of eligibility to ensure adherence to industry standards and quality service delivery.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Required Skills and Abilities:
High level of professionalism, confidentiality and capacity to work independently.
High level of written and verbal communication skills with attention to detail and organization.
Demonstrate proficiency in using call center software, computer hardware and telephone equipment.
Ability to work alternative schedules and demonstrate flexibility in times of disaster.
Engage in and maintain knowledge of UWM programs and strategies.
Proactive in engaging in or seeking out self-learning opportunities.
Ability to work effectively as a team member and assist other staff members willingly.
English proficiency sufficient and bilingual preferred for communication with supervisors, co-workers, clients and customers.
Knowledge of MS Office Outlook, Excel, Access and Word Processing software.
Education and Experience:
Associate's degree (preferred) from two-year College or University and/or one to two years related experience and/or training in Social Services or Human Services.
A high school diploma or GED is required for this position.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must occasionally lift and/or move up to 10 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Benefits:
Generous 401(k) Retirement plan
Paid vacation and sick time
Employer-paid life and disability insurance
Professional development assistance
Tuition reimbursement
United Way of the Midlands is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law
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$32k-41k yearly est. 60d+ ago
4am Inbound (Stocking) (T1777)
Dev 4.2
Agent job in Omaha, NE
Company DescriptionJobs for Humanity is partnering with Target to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Target
Job Description
Location: 17810 W Center Rd, Omaha, Nebraska, United States, 68130-2308
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour
ALL ABOUT TARGET
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the:
Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement
Experience executing daily/weekly workload to support business priorities and deliver on sales goals
As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Create a welcoming experience by authentically greeting all guests
Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
Engage with guests in a genuine way, which include asking questions to better understand their specific needs
Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests
Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs
Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad
Execute revisions, sales plans and planograms for all GM categories
Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM)
Conduct weekly price change workload for all GM categories
Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy
Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely
Own backroom aisles, including backstock, for your GM areas
Process all inbound deliveries using the Receive application to ensure inventory accuracy
Complete all backroom daily and weekly audits
Operate power equipment only if certified
Maintain backroom and fixture room organization, location accuracy and follow equipment guidelines
Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks
Demonstrate a culture of ethical conduct, safety and compliance
Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws
All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target
Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do
You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go:
Welcoming and helpful attitude toward guests and other team members
Learn and adapt to current technology needs
Work both independently and with a team
Resolve guest questions quickly on the spot
Attention to detail and follow a multi-step processes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Accurately handle cash register operations
Climb up and down ladders
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at ************** for additional information.
$15 hourly 60d+ ago
Winner's Circle - Customer Service
Daveandbusters
Agent job in Omaha, NE
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12 - $13.5 per hour
Salary Range:
12
-
13.5
We are an equal opportunity employer and participate in E-Verify in states where required.
$12-13.5 hourly Auto-Apply 60d+ ago
Travel Consultant
Kim Luxe Travel
Agent job in Omaha, NE
Kim Luxe Travel specializes in customized, luxury, and budget-friendly travel experiences for clients across the globe. We take pride in crafting personalized itineraries that bring dream vacations to life. As we continue to grow, we're looking for passionate Travel Consultants to join our dynamic and supportive team.
Position Overview
The Travel Consultant will play a key role in helping clients plan and book unforgettable trips. You'll use your knowledge of destinations, travel logistics, and customer service to design personalized travel experiences. This position is ideal for someone who's organized, detail-oriented, and loves helping others explore the world.
Key Responsibilities
Consult with clients to determine travel needs, preferences, and budgets.
Research destinations, accommodations, tours, and activities to create tailored itineraries.
Book flights, hotels, cruises, and vacation packages through preferred suppliers.
Provide professional recommendations and upsell travel services when appropriate.
Manage client bookings, payments, and documentation accurately.
Stay informed about travel restrictions, industry trends, and destination updates.
Deliver exceptional customer service before, during, and after each trip.
Qualifications
Previous experience in travel consulting, customer service, or sales preferred.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to work independently and manage multiple client requests.
Familiarity with GDS, travel platforms, or supplier booking systems (a plus).
A genuine passion for travel and creating memorable experiences for others.
What We Offer
Remote, flexible schedule - work from anywhere.
Competitive commission and performance bonuses.
Comprehensive training and ongoing mentorship.
Access to exclusive travel deals and discounts.
Opportunities for career growth within the travel industry.
Supportive, collaborative team culture.
$25k-37k yearly est. 13d ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Agent job in Omaha, NE
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1013662BR
Location Number 000206 Omaha NE Store
Address 115 N 76th St$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
$15-17.9 hourly 10d ago
Travel Coordinator / Travel Agent
Diventures 3.3
Agent job in Omaha, NE
Job Description
At Diventures we are in the relationship business. Our Travel Coordinators build positive experiences and lasting relationships with our customers through high-touch communication and personal customer service. We plan, sell, and deliver amazing travel packages to beautiful, exotic, adventurous, relaxing, and luxury dive destinations all over the world... and we have fun doing it!
Our Travel Team serves as expert resources for divers (and their non-diving friends/spouses) looking for their next great trip. We provide group travel services for our 20 dive stores and their customers, plus we offer private travel services for those looking for custom itineraries. We also offer wholesale travel services to other dive shops who choose to outsource their travel programs.
Our Travel Coordinators support the development of unique group and private travel packages: researching destinations, engaging with our partners, creating itineraries, and developing trip guidelines. Candidates should have experience putting together trips and managing customer details (16-28 travelers on average) throughout booking and delivery.
As the primary contact for our travelers, our Travel Coordinators deliver concierge-level customer service via phone, email and in person. They understand the urgency of customer needs and act accordingly. Diventures Travel Coordinators manage all traveler details - from airfare and accommodations to dive plans and land excursions. We're looking for someone with strong attention to detail and organization skills who is focused on getting the details right, so our travelers have a positive experience.
Reporting to the Operating Partner-Travel, the Travel Coordinator will also work closely with our local store teams, including Trip Leaders and Customer Experience Specialists who help sell trip spots. Our Travel Team manages nearly 200 trips per year - join the team and help us expand beyond that!
Responsibilities include:
Provide concierge level customer service to all travelers
Compile and enter travel details and traveler information
Understand complicated logistical information
Research and compile travel packages to unique and fun destinations
Help make the Diventures Travel Program run efficiently and effectively
Key Attributes of the successful Diventures Travel Coordinator
Meticulous with a high attention to detail
Obsessed with the customer experience
Effective time manager
Great written, verbal and phone communication skills
Ambitious
High level of confidence
Collaborative
Dependable
Problem-solver
Patient
Hard working
Self-motivated
Sense of urgency and sensitivity to customers' time and need
Required Competencies:
2-3 years of experience as a Travel Coordinator, executive assistant or similar concierge customer service role
Significant, relevant experience communicating with customers: in person, over the phone, and in writing
Command of Microsoft Office suite products (Outlook, Word, Excel, PowerPoint)
Sabre or similar GDS experience preferred
Significant relevant work experience, in a high-volume, on-demand customer service setting
Demonstrable problem-solving acumen and ability to resolve travel-related issues in timely & effective manner
Strong preference will be given to those with travel industry and/or scuba industry knowledge and experience
$25k-32k yearly est. 28d ago
Front Desk Agent
Baymont Inn & Suites Fremont 3.9
Agent job in Fremont, NE
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a Front Desk Agent for the Baymont by Wyndham/Penny's Diner in Fremont, NE.
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support front desk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$27k-33k yearly est. Auto-Apply 55d ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Agent job in Omaha, NE
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$29k-33k yearly est. 9d ago
Travel Coordinator
Diventures 3.3
Agent job in Omaha, NE
At Diventures we are in the relationship business. Our Travel Coordinators build positive experiences and lasting relationships with our customers through high-touch communication and personal customer service. We plan, sell, and deliver amazing travel packages to beautiful, exotic, adventurous, relaxing, and luxury dive destinations all over the world... and we have fun doing it!
Our Travel Team serves as expert resources for divers (and their non-diving friends/spouses) looking for their next great trip. We provide group travel services for our 20 dive stores and their customers, plus we offer private travel services for those looking for custom itineraries. We also offer wholesale travel services to other dive shops who choose to outsource their travel programs.
Our Travel Coordinators support the development of unique group and private travel packages: researching destinations, engaging with our partners, creating itineraries, and developing trip guidelines. Candidates should have experience putting together trips and managing customer details (16-28 travelers on average) throughout booking and delivery.
As the primary contact for our travelers, our Travel Coordinators deliver concierge-level customer service via phone, email and in person. They understand the urgency of customer needs and act accordingly. Diventures Travel Coordinators manage all traveler details - from airfare and accommodations to dive plans and land excursions. We're looking for someone with strong attention to detail and organization skills who is focused on getting the details right, so our travelers have a positive experience.
Reporting to the Operating Partner-Travel, the Travel Coordinator will also work closely with our local store teams, including Trip Leaders and Customer Experience Specialists who help sell trip spots. Our Travel Team manages nearly 200 trips per year - join the team and help us expand beyond that!
Responsibilities include:
Provide concierge level customer service to all travelers
Compile and enter travel details and traveler information
Understand complicated logistical information
Research and compile travel packages to unique and fun destinations
Help make the Diventures Travel Program run efficiently and effectively
Key Attributes of the successful Diventures Travel Coordinator
Meticulous with a high attention to detail
Obsessed with the customer experience
Effective time manager
Great written, verbal and phone communication skills
Ambitious
High level of confidence
Collaborative
Dependable
Problem-solver
Patient
Hard working
Self-motivated
Sense of urgency and sensitivity to customers' time and need
Required Competencies:
2-3 years of experience as a Travel Coordinator, executive assistant or similar concierge customer service role
Significant, relevant experience communicating with customers: in person, over the phone, and in writing
Command of Microsoft Office suite products (Outlook, Word, Excel, PowerPoint)
Sabre or similar GDS experience preferred
Significant relevant work experience, in a high-volume, on-demand customer service setting
Demonstrable problem-solving acumen and ability to resolve travel-related issues in timely & effective manner
Strong preference will be given to those with travel industry and/or scuba industry knowledge and experience
How much does an agent earn in Council Bluffs, IA?
The average agent in Council Bluffs, IA earns between $22,000 and $85,000 annually. This compares to the national average agent range of $19,000 to $72,000.