Customer Service Representative
Agent job in Johnston, IA
· Take inbound calls and occasional emails from (USA/Canada/Australia) customers and dealers regarding part orders or other items available for purchase.
· Occasional outbound calls to customers and dealers to research/investigate and follow up with our findings.
· Document every interaction effectively in our internal case management system
· Approximately 15-20 calls/day
Shifts:
Contact Center is open from 7am - 6pm CST, Monday - Friday
· Three shifts available that rotate within the 11-hour operation:
· 7:00am - 3:30pm
· 8:00am - 4:30pm
· 9:30am - 6:00pm
· Candidate must be available to work any 8-hour shift within the 7am-6pm support window.
SPECIAL CONSIDERATIONS:
· Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.
· Takes approximately 3-4 months from start date to reach full productivity.
· Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with full-time employee.
IDEAL CANDIDATES SHOULD HAVE:
· Knowledge of agriculture, turf (mowers) and utility vehicles
· Prior work experience in Agriculture or Technology dealer channels
· Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline
· Call Center experience
· 6+ months experience with customer service / support experience
· Efficient researching / troubleshooting skills
· Excellent written and verbal communication skills
· Speak with confidence
· Proficiency with Microsoft Office products
· Willingness to work occasional overtime and holidays
· Solid work history and proven dependability
· Reliable at home internet and a distraction free workplace
Interviews will include behavioral based questioning
· Candidate will be asked to share specific examples
The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.
Representative 3
Agent job in Des Moines, IA
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.
**Job Description**
ESSENTIAL DUTIES AND RESPONSIBILITIES
+ Work cross-functionally between Technical Support, Supply Chain, Pricing, Legal, and Product Marketing organizations within company to meet customers' needs
+ Manage the relationship with the account - including contract manufacturers, distributors, and end customer
+ Drive customer revenue and shipments to the goals of the account and company
+ Manage the internal and external communication regarding the account, making sure there is alignment and consistency within WD and externally to the customer Is available, responsive, and timely to customer inquiries, requests for information and/or quotations, problem resolution, etc - even if after normal business hours.
+ Coordinate customer pricing and rebate communication, and ensure correct rebates are paid on time to the customers
+ Manage the product lifecycle by account: product list, product roadmap, product launch, qualification, End of Life Schedule and host various technology and business meetings on weekly & quarterly basis
+ Manage meeting preparation, including creating pre-meeting document and scheduling pre-meeting for internal review and alignment prior to facing the customer
+ Manage meeting logistics including travel for customer engagements Map customer relationships and identify areas for improvement Manage historical and current revenue, PB, and unit shipment data for the account
**Qualifications**
REQUIRED
+ Bachelor's degree in a related field
+ 5-7 years of account management experience or equivalent experience.
+ Understand market conditions and how they affect WD and the customer
+ Understand the customer legal contracts and terms in place
+ Understand the supply chain process from WD to the end customer, identify areas of concern as they arise, and escalate when necessary
SKILLS
+ Exceptional customer service and communication skills, with the ability to explain complex technical concepts to all levels of users.
+ Strong problem-solving and analytical skills.
+ Proven troubleshooting skills in customer-facing environments.
+ Strong desire and ability to learn new products and technologies.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (*********************************************************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be 1/16/2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
AT&T Customer Service Representative
Agent job in Des Moines, IA
Customer Service Representative - Paid Training!
Clarity Enterprises Inc. - Des Moines, IA
$800 - $1,500 a week
We have Full-Time positions available for career-minded individuals with customer service backgrounds, looking to earn a great weekly income! This is an entry-level opening with training provided to ensure success. If you have restaurant, bar, or retail experience then we want to hear from you!
Informing the customer/community about the newest tech products and services. No matter your background, our training program can put you ahead of the curve. Thanks to our stellar management team, we have seen unprecedented growth over the past year. We are ready to expand our TEAM!
Benefits:Earning potential $800 - $1,500 weekly! Positive & Energetic Work EnvironmentUnlimited Growth PotentialContinuous paid training Stability and SecurityPaid travel opportunities.
Requirements: High School Diploma / Advanced College Course work is (preferred)
Previous customer service, retail, sales, or hospitality work experience.
1 year of sales back group(preferred )
Great listening and communication skills to build customer rapport. Must be able to use computer and tablet technology. Attributes that each candidate must possess: Above-average people skills Winning attitude.
Ability to learn new professional and business skills.Great work ethic and ambition. Previous Leadership experience preferred but not required.
Apply today! We are excited for you to start your sales career!
Customer Service Representative - Annuities - $500 SIGN ON BONUS
Agent job in Des Moines, IA
About Global Atlantic
Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit ***********************
Client Care Advocate - Annuities
Start Date: February 23, 2026
Location: Des Moines, IA
Hourly Rate: Hartford - $19.54 per hour + overtime with a $500 sign-on bonus
Paid Training:
Training lasts approximately 12 weeks
Training hours are Monday - Friday, in-office, from 7:30am - 4:00pm Central and consists of both classroom training sessions as well as time on the phone in the contact center fielding incoming calls
After training, you will follow a hybrid schedule
Our contact center is open as follows:
Monday - Thursday 7:00am - 6:00pm Central
Friday 7:00am - 5:00pm Central
This role will work an 8 hour shift once training is complete. Depending on business needs your shift will run between 8:00am EST and 7:00pm EST.
Perks and Benefits:
$500 sign-on bonus
All IT equipment provided
Hybrid work schedule after training period (M -TH in office)
Free lunch and parking
Referral bonuses
Eligible for annual bonus
Comfortable workspaces and game rooms
12 days annual PTO plus 5 days sick time, 11 holidays and volunteer time off
Free health insurance - employee & children levels based on salary band
Training & career advancement
401(k) match and equity opportunities
Tuition, adoption, and lifestyle reimbursement
POSITION OVERVIEW
Global Atlantic has an exciting opportunity for a Customer Service Specialist position based in Hartford. This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving our annuity customers, internal and external, by performing the following duties:
RESPONSIBILITIES:
Understands insurance products, procedures, and system capabilities
Responds to inbound calls providing excellent customer service
Documents telephone conversations and written communication into a computer database or tracking system maintaining accurate corresponding hard copy files where applicable
Receives and resolves telephone inquiries from parties of the contract within service standards
Identify, communicate, and proactively work to solve problems or issues
Accurately answer all consumer/customer questions regarding all Global Atlantic products and accurately articulate features, advantages, and benefits and understanding the variances by State
Investigates client request or complaints utilizing system and contract provisions to provide resolution within established administrative and compliance guidelines
Focuses on Global Atlantic's long-term success by building strong (internal and external) customer relationships
Responsible for reporting to work at the start of scheduled shift and must be comfortable with having all calls recorded for quality assurance
Main contact for assigned sales representatives, accounts, and states
Provides a broad range of technical and operational support to clients and agents
Knowledgeable in using reporting tools and using good judgment when supplying reports to external customer and ensuring no breach in privacy
Participation in team meetings and other cross functional groups is expected
This person is knowledgeable in commission triggers by product, commission payment and chargeback by product and distribution channel
Provides other duties as assigned by management
REQUIRED QUALIFICATIONS:
Bachelor's degree or equivalent work experience
1+ years' experience in customer service
Strong PC and Software skills, especially Microsoft Office products
Insurance industry knowledge is a plus
PREFERRED QUALIFICATION:
Proven ability to grasp new products, concepts, and procedures
Understanding of the industry, sales process, and distribution channel
Strong attention to detail with excellent organizational skills
Great interpersonal and team skills required
Strong written and oral communication skills
Excellent phone presence and presentation
Ability to maintain positive attitude and composure in dealing with difficult situations
Demonstrated flexibility with schedules and time management
This position is not eligible for visa candidates now or in the future.
#LI-KS1
Privacy Statement
Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to *****************
Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.
Auto-ApplyAgent Code: AMOHEA
Agent job in Des Moines, IA
Amie Heathman is an Independent Freight Agent of Greatwide Truckload Management, a member of the Evans Network of Companies. We are seeking qualified Class A Owner Operators for Open Deck and Flatbed freight opportunities. If you're an experienced Owner Operator who loves open deck freight, you'll feel right at home here.
We've been doing this for decades - no fluff, no false promises. Just honest, high-paying freight and a team that works hard for you.
Open Deck & Flatbed Owner Operators - What You'll Get:
* $5,000-$7,000 average weekly gross
* 75% of Linehaul + 100% Fuel Surcharge
* Shorter Miles = Higher Paying Loads
* Oversized Open Deck Preferred (Hazmat optional - we've got that freight too)
* Ports & Piers Freight Available
* Home When YOU Want it!
* Whether you prefer to be home weekends, every few days, or stay out longer - it's YOUR call!
Where We Run:
* We go where the money is!
* Strong lanes right now in the Midwest, with freight available nationwide. Short or long runs - you pick!
What We're Looking For:
* Professional Owner Operators with Flatbed / Step Deck experience
* Endorsements a plus (Hazmat / TWIC)
* Drivers who want to partner with a dispatcher who tells it like it is and keeps you moving!
Owner Operator Benefits Include:
* NO COST Cargo & Liability Insurance
* Plate Program, Trailer Rentals, IFTA, & Tractor Insurance All Available Through Us With No Money Down!
* HUGE Fuel & Tire Discounts, EFS Fuel Cards, & Access to Medical Insurance
* Accurate Weekly Pay, Direct Deposit
* $2,000 Referral Bonus!
* Owner Operator Career Support & Development
* Clean Roadside Inspection Bonus/Payouts!
Requirements:
* Opendeck/Flatbed Drivers: Must Have 6 Months of Recent Flat/Open Experience. Also, Having own Flatbed Equipment is a Plus!
* 1 Year of Verifiable Class A Driving Experience in the Previous 3 Years
* Satisfactory Driving Record (Good PSP & MVR Reports)
* Tractor Must Be a 2000 or Newer
* Required to Run Under Greatwide's Authority
We don't over-promise - we over-deliver.
If you're ready to partner with a team that truly gets open deck freight and respects your time, reach out today.
CALL AMIE for More Details: ************
Real Estate Showing Agent - Johnston
Agent job in Johnston, IA
Showami is a service that connects licensed real estate agents with other licensed real estate agents to assist with buyer showings. We are seeking licensed real estate agents in Johnston and surrounding areas to show homes.
Requirements:
You must be a currently licensed real estate agent
You must have access to the MLS
You must have experience showing homes in the greater Johnston area.
You must be able to show homes using an electronic lockbox
Responsibilities:
Schedule showings on behalf of the buyers agent
Work with buyer clients, listing agents and home sellers to show properties in a timely manner
Conduct home showings in a professional manner
Access the listing via your local MLS
Use apps like ShowingTime to schedule showings for the buyer's agent and their clients
Benefits:
Showing Agents will be paid an average of $32 per home shown but can earn upwards of $50 a home showing, with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
Showing Agents on Showami, have the flexibility of accepting or passing up showing opportunities at their leisure. this means you can pick up showings when you're available and looking for side-gig income.
Opportunity to participate in company contests and promotions!
About Showami
Showami is the fastest, easiest, and most reliable way to have your buyers shown properties when you're not available - without giving up a cent of your commission. We've been networking buyers agents and showing agents since 2016 and have grown to be a nationally recognized company, with agents in every state!
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Assistants in Iowa.
Respond to this job posting to get more information.
Baggage Service Agent
Agent job in Des Moines, IA
Meet and greet arriving passengers in the claim area; provide assistance and information to individuals meeting arriving passengers. Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Computer experience necessary.
3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of passengers, client representatives and employees.
3. Must be able to sit, stand, lift, and/or bend throughout shift and be able to lift and carry up to 50 lbs. throughout the shift.
4. Must pass a pre-employment drug test.
5. Most complete a pre-employment criminal background check.
6. Must be able to read, write, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Make baggage arrival announcements when customers arrive in the claim area providing information and instructions. Log each flight as bags are delivered to the claim area. Updates records with later arriving bag information.
2. Monitor the delivery of baggage and handle irregularities associated with the internal baggage process.
3. Initiates BMAS files for lost, damage and pilfered baggage. Updates BMAS files with information pertinent to the claim. Provides appropriate airport information as required. Monitors damage claims and make settlements.
4. Coordinate the return of lost and/or damaged luggage to customers. Prepare bag delivery orders and arrange for delivery using bag delivery services or other available means.
5. Process and secure unclaimed luggage, updates BMAS and create a BMAS on-hand record in SABRE. Coordinate on-hand bags, update BMAS desk requests, contact passengers regarding unclaimed baggage.
6. Coordinate with Ramp services regarding bag deliveries, missing bags. Update records with late arriving bag information.
7. Assist customers with Skycap requests.
8. Monitor baggage delivery and complete baggage delivery quality checklist.
9. Must be familiar with all FAA/Airline/Company regulations.
10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and report maintenance needs.
11. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
12. Attend meetings and in-services as required.
13. Utilize appropriate communications channels and maintain records, reports and files as required.
14. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible.
15. Adhere to company policies and procedures and participate in achievement of company objectives.
16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
17. Perform other duties as requested.
Travel Coordinator
Agent job in Des Moines, IA
We are seeking a Remote Travel Coordinator to book travel! As a Travel Coordinator, you are responsible for, but not limited to, coordinating travel details, taking all client requests into consideration, researching the best vacation package, contacting your client to detail the quote, confirming the agreed-upon vacation package price, and entering in payment information.
Roles & Responsibilities:
*Research, Create, and Execute exceptional itineraries for clients
*Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
*Complete ongoing training to earn and maintain certification to book travel
*Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
*Work along side of other team members
*Provide suggested budgets for clients
*Review budgets, and plan trips according to clients budget constraints
*Create promotional materials to utilize
*Stay up to date on changes within the tourism industry
*Monitor restrictions on travel that come and go
*Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc )
*Effectively communicate with clients pre/post travel
*Promptly respond to all travel inquires
*Effectively manage your time when researching trips and communicating with clients
*Handle issues that may arise during the bookings and/or travel for clients
*Network with tour operators regarding packages that you can possibly offer to clients
BENEFITS:
*Flexible Schedule
*Travel Perks
*Licensed & Bonded
*Personal Website
*E&O Insurance with Fraud Protection
*Daily Training Available
*Travel Agent Certification
*No experience necessary
Requirements:
*Must be at least 18 years of age
*Must be authorized to work within the US.
*Must be fluent in English
*Must be able to effectively communicate with clients (strong sales background a plus)
*Must have a smartphone with internet access, laptop recommend but not required
Customer Service Representative
Agent job in Johnston, IA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Position Details:
Industry Manufacturing
Work Location Johnston IA 50131
Job Title Customer Service Representative (JDJP00008745)
Duration 1 Year (Strong possibility of extension)
Job Description
• Business casual environment and schedule will fall between 8am-5pm, Monday-Friday. Training is for 2-3 weeks.
• Will be completing about 60-80 inbound calls per day from customers who have accounts with client's Financial.
• Questions can be pertaining to due dates, confirmation of receipt of payment, questions on a statement, etc.
• There are a lot of online resources offered to customers, so individuals must be comfortable with referring to and using these resources to answer questions.
• These positions are to assist with the influx of calls with instalment products.
• Assignment extensions are possible depending on business need.
Qualifications
• Ideal candidates will have a Bachelor's degree in Business or similar (or equivalent experience) and have direct call center experience within a financial services environment, but these are not an absolute requirement.
• Individuals with banking or financial services experience have been successful in this role.
• Open to seeing candidates with other types of customer service experience as well (coop or dealership, for example).
• Open to recent grads.
• Intermediate user of MS Office and have the ability to learn other systems quickly as they will need to learn systems specific to client's to be successful in the role.
• The ability to multitask, learn quickly, communicate well, listen to the customers and assess the customers' needs is required.
Additional Information
To know more on this position or to schedule an interview please contact;
Monaliza Santiago
************
Insurance Customer Service Rep
Agent job in Indianola, IA
Job Description
At COUNTRY Financial - Matt Reed Agency, we combine over 50 years of industry experience with a genuine commitment to helping our clients. We specialize in all lines of insurance and financial services, offering personalized guidance and dependable support to every individual and business we serve. Our office is client-focused and built on teamwork. We take pride in being a supportive, energetic group that values integrity, communication, and growth. If youre looking for a workplace that feels both professional and personal, this is the place to grow your career.
As an Insurance Customer Service Representative, you will play an essential role in delivering outstanding client experiences. From handling inquiries and processing policy updates to supporting our agents and helping clients understand their coverage, youll be the face of service excellence in our agency.
Base pay: $35,000-$45,000 (based on experience)
Paid time off (PTO) and paid vacation
Mon-Fri schedule with evenings and weekends off
Retirement plan
Hands-on training and mentorship
Supportive team culture
Home office support
If youre motivated by helping others, thrive in a team environment, and want a role that keeps you engaged and growing, we encourage you to apply today!
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Weekends Off
Home Office Support
Paid Vacations
Responsibilities
Provide a positive and professional client experience in every interaction
Greet clients and prospects who visit the office
Contact clients at risk of policy or contract cancellation
Manage calendars, schedule appointments, and handle follow-ups
Support marketing campaigns and community events
Requirements
Prior customer service or insurance experience preferred
Property & Casualty license (or willingness to obtain upon hire)
Strong communication and interpersonal skills
Organized and detail-oriented with excellent time management
Team-oriented attitude with a proactive, doer mindset
Travel MDS Specialist
Agent job in Johnston, IA
Join WesleyLife and Help Revolutionize the Aging Experience!
WesleyLife is revolutionizing the experience of aging by challenging the stigma that aging means decline and promoting the idea that life transitions are opportunities for growth and purpose. Come be a part of the revolution!  
About the Role: Travel MDS Specialist
As a Travel MDS Specialist, you'll play a key role in supporting the health, happiness, and daily experience of the residents at WesleyLife
As a Travel MDS Specialist, you will:
Primary Responsibilities:
Responsible for ICD-10 coding.
Set and complete accurate MDS ARDs.
Collaborate with all clinical teams to ensure care plans are accurate and thorough.
Follow corporate guidelines, ethical standards, and federal/state requirements.
Coordinate with the MDS Reimbursement Specialist to ensure:
Accurate MDS completion for all WesleyLife communities.
Focus on quality measures.
Maximized reimbursement.
Additional Duties:
Fulfill community MDS responsibilities as needed during:
Vacancies
Vacations
Leaves of absence
Agency elimination situations where leaders are covering open shifts
Other Responsibilities:
Participate continuously in the development and revision of resident care plans in alignment with WesleyLife nursing procedures.
Ensure documentation meets all Federal, State, and Certification guidelines.
Coordinate the RAI process to ensure accuracy, timeliness, and completeness of:
MDS
CAA
Comprehensive Care Plans
Perform nursing process activities under RN licensure, including:
Assessment
Diagnosis (actual or potential health problems)
Planning
Implementation
Evaluation
Manage resident ICD-10 diagnosis coding upon admission and routinely update for resolved or new diagnoses.
Participate in oversight, review, and improvement plans related to Quality Measures.
Qualifications:
Must obtain and maintain RAC-CT MDS certification through an accredited organization within one year and recertify every two years to retain the RAC-CT certification.
A minimum of two years' experience in a long-term care setting
Must have at least two years dedicated MDS experience
State of Iowa RN or LPN License
What We Offer
We know a great career is about more than just a paycheck - it's about belonging, growth, and making a difference.  At WesleyLife, we provide: 
Compensation & Flexibility:
Compensation will be based on years of expereince
DailyPay Access: Get paid when you need it - instantly access your earnings before payday
Health & Wellness:
Comprehensive Benefits Package: Including health care, vision, dental, and 401(k).
Voluntary benefits including life, accident, and critical illness coverage
Education & Career Growth:
Scholarship Assistance: Up to $3,000/year
Tuition Reimbursement: Up to $1,500/year
Educational Discounts: 18% off tuition at Purdue University Global
Ongoing leadership training and development pathways
Extra Perks:
Recognition and appreciation programs that highlight your impact
A workplace culture that prioritizes respect, teamwork, and support
Why Choose WesleyLife?
At WesleyLife, you're not just starting a job - you're joining a purpose-driven community where your well-being, growth, and impact truly matter. With nearly 80 years of excellence in serving older adults, we empower our team members to thrive while making meaningful connections and changing lives every day.
WesleyLife is proud to be recognized as one of Senior Care's Best Places to Work by WeCare Connect! We're committed to a workplace where every team member is seen, heard, and appreciated.
Ready to Make a Difference?
We're excited to meet people who share our passion for service, wellness, and community.
Apply today and help us continue to revolutionize the aging experience - the WesleyLife Way.
WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen prior to beginning employment
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Real Estate Agent
Agent job in Des Moines, IA
Looking for a Real Estate Career with Unlimited Growth Potential?
Epique Realty is hiring motivated, ambitious individuals ready to thrive in the fast-paced world of real estate. Whether you're just starting out or seeking a new opportunity to elevate your career, we provide the tools, training, and support to help you succeed.
Why Join Epique Realty?
At Epique Realty, we're revolutionizing the real estate experience for agents. Here's what makes us different:
Comprehensive Training & Mentorship
Unparalleled Support & Resources
Uncapped Earning Potential
Advanced Technology & Tools
Revenue Share Program
Private Stock Options
FREE Unmatched Benefits
Superior Marketing Support
Who We're Looking For:
Individuals passionate about helping others and driven to succeed.
Self-starters with strong communication and organizational skills.
Willingness to learn and obtain a real estate license (we'll guide you through the process).
Your Next Step:
Take control of your future by joining a brokerage that truly invests in your success. With Epique Realty, you'll have the resources, training, and support to create the career you've always dreamed of.
Real Estate Agent / Associate (Capital Markets)
Agent job in Des Moines, IA
Job Description
The Greysteel Company Smart investments begin with sustainable relationships. Greysteel is a leading advisor for private, middle market, and institutional real estate investors. Our collaborative platform optimizes solutions for our clients by providing end-to-end investment services including investment property sales, capital markets, and structured finance. The ability to blend cutting-edge technology, market expertise, and proven proprietary processes uniquely positions Greysteel's advisors to deliver best-in-class client service.
Greysteel's advisors create a market for each engagement, spanning all commercial property investment activities, from asset dispositions to senior loans and structured financings. Our reputation as market creators has been built on consistently solving complex challenges by leveraging our data and technology suite to identify and execute the optimal capital event for our clients.
The Opportunity
Greysteel is seeking self-motivated individuals, with an entrepreneurial mindset who are passionate about commercial real estate, to leverage Greysteel's collaborative platform for their success. As a mortgage broker your primary focus will be to develop and maintain client relationships by providing best-in-class advisory services throughout the transaction lifecycle. Your efforts will be supported by Greysteel's Engine; a powerful infrastructure that includes industry-leading training, coaching, research, marketing and analytics supported by a seasoned transaction management team.
Key Responsibilities
Leverage Greysteel's collaborative platform to advise clients on their commercial real estate transactions.
Become an expert in your market by staying up to date on industry trends and activity.
Prospect, cultivate, and maintain client relationships.
Conduct and present in-depth property analysis, financial modeling, sales and due diligence reviews.
Create a market for investment opportunities leveraging the Greysteel Engine and our proprietary process.
Represent yourself, your colleagues, and Greysteel with professionalism and integrity.
Successful Advisors Have
An entrepreneurial mindset and strong desire to build your own business.
An exceptional work ethic
Demonstrated ability to work independently, set and exceed goals.
Coachability and eagerness to constantly learn.
The ability to communicate complex ideas.
A Bachelor's degree or two years related work experience.
What We Offer
A powerful training and development program with exposure to a vast network of industry professionals
Collaborative platform and a shared database of clients.
The freedom to build your own business within a proven model for success supported by the Greysteel Engine.
Unlimited earning potential through a commission-only role.
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Customer Experience Representative
Agent job in Urbandale, IA
Job Description
Our growing agency is looking to add the perfect fit to our team. We are looking to add a high energy, customer focused individual to help create the ideal customer experience for our clients. We take great pride in our proactive approach to protecting customers from every day mayhem. The right person possesses the ability to interact with customers in person, over the phone, and digitally. Our team is looking for someone who wants to grow with the agency. You will be joining a highly successful team thanks in large part to our approach to taking care of customers. This is a primarily phone based position in a challenging field that offers lots of variety in the daily tasks. Our agency team is looking for the perfect fit to help us continue to achieve the level of service our customers expect while our agency continues to grow.
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Flexible Schedule
Paid Time Off (PTO)
Hands on Training
Career Growth Opportunities
Responsibilities
-Assist customers navigating coverages options to help with the changing needs
-Perform tasks associated with customer billing
-Be the frontline face to customers for the agency
-Identify potential opportunities for sales within existing customer base
Requirements
-Positive attitude
-Ability to professionally interact with a wide variety of customers
-Patience with an ever changing marketplace
-Team and customer first mentality
-the ability to obtain a Property and Casualty license
Construction Representative
Agent job in West Des Moines, IA
Job DescriptionDescription:
Shive-Hattery has an immediate opening for an experienced Construction Representative to join our Des Moines, IA office. As one of our construction representatives you will perform hands-on, real-world work on various civil, and building projects located throughout the area. You will conduct field inspections, interpret plans and specifications, and assist with construction testing. Project types will consist primarily of infrastructure related projects including roads, trails, pedestrian improvements, stormwater, and sanitary sewer projects. Other project types could include building projects assisting multi discipline teams with construction administration and field visits.
Qualifications:
Associates Degree from Technical School in Construction Technology or 5+ years of construction experience in lieu of degree
Valid driver's license with acceptable driving record
Ability to lift 25+ pounds
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Contract administration and/or construction observation experience on Iowa DOT projects would be advantageous but not required.
Requirements:
Attending pre-construction and project progress meetings where necessary
Evaluating plans and specifications for construction projects to ensure conformance with regulation
Conducting field inspections to document and measure daily quantities of installed materials
Issuing of violation notices and stop-work orders where structures and materials do not comply with regulations
Referring deviations and disagreements to engineers for clarification
Maintaining records of documentation and keep a detailed daily work log
Assisting engineers and contractors with inquiries
Preparing project specific reports, DOT forms, and/or daily observation reports
Communicating with project managers, clients, and contractors regarding project specifications and testing results
Attending close-out meetings of construction projects
Coordinating with testing technicians to ensure all required field tests are performed
Assisting testing team by conducting field and laboratory tests on materials to measure compliance with regulations
A large portion of the day is spent on project sites. The physical demands include climbing ladders and construction jobsites. Applicant may encounter exposure to electrical equipment, cold, heat, heights, skin irritants, lung irritants, loud noises and difficult or unusual site surfaces. Risk from these exposures is minimized by strict adherence to Company and OSHA safety standards, policies, practices, and procedures.
Why Shive-Hattery?
Our learning and teaching culture is founded on collaboration. You will learn from and teach other employees while working across disciplines. You will grow your skills and continue your professional growth at Shive-Hattery.
Shive-Hattery offers an outstanding and competitive total compensation package including competitive pay and over 35 different benefits.
Benefit Highlights
Medical, Dental, Vision - 4 tiers of coverage
Voluntary Life Insurance - Employee, Spouse, and Child
Voluntary Insurance Plans - Accident, Critical Illness, & Hospital Indemnity
FSA - Medical & Dependent Care
8 Paid Holidays + PTO
Paid Parental Leave
401K/Roth 401K with Company Match
Overtime Bonus
Profit Sharing Bonus
First Time License Bonus
Tuition Reimbursement & Licensure/Certification Financial Support
Professional Development Opportunities
Calm Meditation & Stress Relief Subscription
…And Many More!
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
At this time, we are unable to provide visa sponsorship now or in the future. Candidates must have current and ongoing authorization to work in the United States without employer sponsorship.
Shive-Hattery offers a flexible work environment and supports balancing personal and professional responsibilities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Packaged Gases Customer Service Representative - Des Moines, IA
Agent job in Des Moines, IA
Packaged Gases Customer Service Representative Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns. Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service. Position Accountabilities;
Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs. Provides quotes or completes the sale, if campaign appropriate to directly gain new business. - Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up. - Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise. - Manages requests for products, price and technical information. - Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. - Maintains showroom cleanliness by procedures set forth by management. - Identifies sources of leads and manages the pre-qualification process in collaboration with sales and corporate marketing. - Tracks result of outbound campaign efforts. - Backs up inbound customer service, as needed. Ensure all safety rules are strictly observed. Perform other projects and duties as assigned.
High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable. - Excellent customer service skills. Ability to establish and manage customer relationships - Ability to work independently.
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Qualified applicants will receive consideration for employment without regard to their race, color, Religion, national origin, sex, protected veteran status, or disability EOE AA M/F/VET/Disability.
46,800 base + commissions- Roofing Canvasser and Appointment setter- no sales experience required
Agent job in Des Moines, IA
Legacy Restoration is the leader in residential home exterior renovation, offering a complete line of roofing, siding, windows, gutters and installation services. Our purpose, built on the foundation of our core values, is to improve the quality of life for our employees and customers through the pursuit of excellence. We offer career advancement, growth and leadership development opportunities. We are active members of the communities we serve through actively giving back and participating in volunteer activities.
Do you have what it takes to become part of the team which is a leader in residential exterior restoration? Legacy's Brand Ambassadors canvass different neighborhoods, schedule free inspections, and help customers understand the Legacy difference. Do you want to jump start your sales career? Do you want unlimited earning potential?
Do you have excellent communication skills, interpersonal skills, a positive attitude and the ability to work independently? Do you enjoy working outdoors and in a fast-paced, positive environment? If you have answered yes, then Legacy Restorations is awaiting you!
An Average Day
Daily the Outside Pre-Sales Team will canvass neighborhoods, going door-to-door and speaking with homeowners to set appointments for free no obligation inspections. You will be a Field Marketer and Brand Ambassador for Legacy.After one year, you will know you were successful if:
You have shown that you are self-motivated individual who thrives in a team-oriented environment
You have met weekly and monthly goals on a consistent basis
You have shown a willingness to work hard and put in extra effort to increase your earnings potential
For this position you must have:
A reliable vehicle and smartphone
A valid driver's license
The ability to work outdoors for extended periods of time (in varying weather conditions)
Resilience, a positive attitude towards customer rejections and the drive to continuously engage new prospects.
You're a particularly good fit for this position if:
You enjoy working outside in all weather conditions
You want to break into sales and learn how to become the best
What's in it for you?
Company provided apparel for all weather
Salary of $46,800 plus uncapped bonuses of $50 per appointment after you meet your base quota
ATO, 8 Paid Holidays, and a 4O1K
Health, Dental, and Vision Insurance
Paid Paternity Leave
Team building and volunteering activities throughout the year
Ongoing training and personal development opportunities
Growth opportunities which can lead you into significant
$46,800 - $46,800 a year
Hourly equivalent of $22.50 plus uncapped bonus commissions.
We take great pride in delivering a 5 Star customer experience, quality workmanship for our customers and upholding an outstanding work environment for our employees. The atmosphere at Legacy nurtures a culture of excellence, accountability, professionalism and continued growth and improvement. Giving back to the communities we serve is a vital component of our core values; we frequently volunteer as a group and enjoy team building activities that focus on personal development and bettering the lives of employees, customers and our communities.
Auto-ApplyTelemarketer/Appointment Setter Local Only :
Agent job in Des Moines, IA
Job Description
***IN OFFICE - LOCAL IN OFFICE ONLY***
*** Competitive Salary with Bonus Opportunity equals Uncapped Earnings***
We are seeing and experienced Quote Specialist (Appointment Setter/ Telemarketer) to join our award-winning team! Prior phone experience required. We provide you with ongoing professional development and support on path to success.
Hours Monday - Friday 9:30-4:30
*** base wage +bonus for live transfers ***
advancement opportunities available
About The Ketelsen Davis Agency - Allstate Exclusive Agency
We focus on being an exclusive risk consultant and provide world class service for our customers through life's changes. Our agency takes pride in providing a unique work environment to foster growth and development while achieving success. I challenge you to have a conversation with us and see how we can help you achieve your potential. If you are a motivated self starer who thrives in a fast-paced environment, then this is the opportunity for a rewarding career with excellent income and growth potential.
Why Youll Love Working Here
Join an award-winning Allstate agency committed to growth, excellence, and supporting your success. We provide a welcoming, energized in-office environment no work from home distractions. Youll be part of a team that values integrity, results, and professional development.
Benefits
Hourly Base Salary + Commission
Flexible Schedule
Mon-Fri Schedule
Evenings Off
Advancement Opps
Free Gym on site
Free Parking
Responsibilities
As an in office Telemarketer / Appointment Setter, you will:
Make outbound calls to warm leads supplied by the agency (no cold list building)
Introduce our agency, verify basic information, and identify interest in an insurance quote
Transfer qualified prospects directly to our licensed sales agents for the next step
Update our CRM and document call outcomes accurately
Maintain a high-energy, professional phone presence and meet daily/weekly call targets
Requirements
Must-Have Qualifications
In-office attendance only this role is local to Des Moines; no remote work.
At least years of outbound phone or appointment-setting experience
Strong verbal communication skills and ability to engage prospects quickly
Self-motivated with time-management, organizational skills, and a positive attitude
Basic computer skills (Microsoft Word, Excel, CRM experience preferred)
Must reside in Iowa and be able to commute to our Des Moines office
Customer Service Reps
Agent job in Indianola, IA
2406 N Jefferson Way, Indianola, IA 50125
BDC Service Representative$19 - $22 per hour Depending on Experience! We Pay More for Your Experience!Great Benefits and Room for Advancement! Experience is a Plus! Great Customer Service Skills Required!
Growing Service DepartmentDeYarman Employees Are Eligible to Enroll in Degrees@Work - a No-Cost No Debt College Degree Program.
Walk-in Applicants are Welcome!
Would you like to be a part of the Winning Team? DeYarman Ford in Indianola is currently looking for positive, motivated people to join our Business Development Center. We have an immediate opening for aBDC Service Representative.The position of the Service BDC Representative contributes to the overall success of the dealership by working to assure customer satisfaction.
Webelieve culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.
We offer:
$19 - $22 per hour
Full Time Monday - Friday
Paid Vacation & Holidays
Positive and professional work environment
Hands-on management staff
Transparency within the Company
Paid Training
Excellent opportunity for advancement
401(k) with company match
Health, Dental, Vision, Life, and Disability Insurance
Responsibilities BDC Representative:
Answer all incoming service calls
Schedule service appointments
Call customers for follow ups, appointment reminders, missed appointments, and to bring customers into the dealership for service.
Call customers to inform them of recalls
Administer our in-house rentals
Interact with customers as well as with all dealership departments.
Gather data for outgoing calls.
Candidates must be reliable and must report to work promptly when scheduled.
Other duties may be assigned
QualificationsBDC Representative:
Great customer service skills required
At least one previous role based in strong customer service experience preferred
CDK experience is a plus!
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Please upload your resume. Completing the online assessment will grant you priority approval!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drugscreen.
About us:
DeYarman Automotive Group has recently purchased the Chrysler/ Dodge/ Jeep/ Ram dealership in Ames. Come join our team and be part of a company that has 40+ years experience in the automotive industry. We know how to take care of our people and want to talk to you!
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other
protected status.
RequiredPreferredJob Industries
Customer Service
CSR-Dispatcher
Agent job in Clive, IA
About us
Custom Electrical Services is a small business in Clive, IA. We are a professional electrical contractor that provides service throughout central Iowa.
Our work environment includes:
Relaxed atmosphere
Casual dress code
Daytime schedule
No nights, holidays, or weekends! Ever!
Small business/family atmosphere
Attention all customer service superstars! We are a leading electrical contractor in Clive, Iowa looking for an experienced CSR/Dispatcher to join our team.
Responsibilities
Field incoming phone calls and form submissions from customers.
Dispatch service technicians to appropriate locations in a timely and efficient manner.
Monitor all assigned technicians in a timely and efficient manner.
Monitor all assigned drivers to ensure on-time performance.
Provide exceptional customer service to all clients.
Enter data for job costing.
Requirements
Previous experience with ServiceTitan software is preferred but not required.
Must be 18 years of age or older.
6 months previous experience as a CSR or dispatcher is preferred.
Excellent communication and organizational skills.
Must be able to multitask and organizational skills.
Ability to work independently and as part of a team.
Strong problem-solving skills and attention to detail.
Background check and drug screen required.
If you meet these requirements and are looking for an exciting new opportunity with room for growth please submit your resume today. We can't wait to hear from you!