Customer Sales & Service Representative
Agent job in Duluth, MN
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $40k-$60k per year. This includes hourly ($18-$24) based on experience, as well as quarterly and monthly bonus opportunities based on performance. No specific amount is guaranteed.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-AC1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyInsurance Agent - Duluth, MN
Agent job in Duluth, MN
We're looking for ambitious, entrepreneurial professionals who want to own their business and help clients prepare for life's planned and unexpected moments with the right insurance products. COUNTRY Financial Insurance Agents have the opportunity and the autonomy to build a rewarding, financially stable career while enriching lives in the communities we serve.
The Career
Our insurance agents take a consultative approach to grow business with existing and prospective clients. As independent contractors, they
are in business for themselves but not by themselves, and they:
Diversify their income through our portfolio of property and casualty, life and health lines.
Have the flexibility to manage their schedules to balance their careers and personal interests.
Educate clients and prospects about our products and services.
Collaborate with COUNTRY Trust Bank Financial Advisors to inform clients of our financial products and services.
Establish an office and build a staff.
We Offer
COUNTRY Financial Insurance Agents have uncapped earning potential and:
Opportunities to earn performance-based global trips and financial rewards.
Access to continued learning and marketing resources.
Affiliation with our 100-year-old brand heritage and family-focused culture that values authenticity and integrity.
There is no buy-in required.
Qualifications
Successful COUNTRY Financial Insurance Agents are:
Entrepreneurial, motivated, and goal driven.
A strong communicator with excellent business acumen.
Committed to linking your efforts with tangible rewards.
Passionate about making positive impacts in their communities.
Required Licenses*
Property/Casualty State Insurance License*
Life/Health State Insurance License*
Preferred Experience
Bachelor's Degree
2+ years of experience in the insurance and or financial services industry
5+ years of business ownership or managerial experience
About Us
COUNTRY Financial is the trade name for a collective of affiliated insurance and financial services companies. This means we have an extended family of support and a large backing.
Since 1925, COUNTRY Financial has been dedicated to helping others plan for their future while also protecting what matters most to them. What started long ago as a simple commitment on Midwest farmlands has expanded to become a FORTUNE 1000 insurance and financial services organization proudly serving 19 states.
Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products. And our consistent AM Best A+ rating means we have the financial strength to keep the promises we make to our clients.
*These licenses are not required to apply; however, the candidate's ability to obtain these licenses is essential when a contract decision is made.
COUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company , COUNTRY Mutual Insurance Company , and their respective subsidiaries, located in Bloomington, Illinois.
Investment management, retirement, trust, and planning services provided by COUNTRY Trust Bank . The investment objectives, risks, charges, and expenses of an investment company should be carefully considered before investing.
Auto-ApplyLicensed Life Insurance Agent -- Top Performers Only | $150k-$350k+
Agent job in Duluth, MN
Job DescriptionLicensed Life Insurance Agent - Top Performers Only | $150k-$350k+
Commission Only | Remote | High-Intent Leads | Elite Coaching
About the Opportunity
If you're already licensed and already producing - but you know you're capable of
more
- this is the room you want to be in.
We're looking for serious, competitive agents who want:
Higher standards
Higher volume
Higher profitability
A culture where the best get better
Leadership that actually coaches
This is NOT for new licensees, dabblers, or part-timers looking for “flexibility.”
This is for the 1% who want to dominate.
What We Offer
High-intent lead strategies (fresh data + proven systems)
Daily coaching from top producers (not hobbyists)
A system built around 10 sits/week - the metric that moves income
Remote selling, proven scripts, and a clean, ethical presentation
Support with underwriting, carriers, and advanced market cases
Agency-building guidance if you want to scale
Income Range
Top performers on our team are earning:
$150k-$220k personal production
$250k-$350k+ if also building a team
If you can run volume with discipline, the ceiling is extremely high.
What You'll Do
Run 8-15 appointments weekly (virtual or in-home)
Contact leads through our proven process
Present clear, simple solutions
Submit clean apps and help families protect what matters most
Plug into MACC: Massive Action, Constant Correction
Why Join Us
Because you know you're not average - and you're tired of being in rooms where no one pushes you.
We're building a culture of high challenge + high support.
Top producers thrive here because the standards are high, the leadership is real, and the system works.
APPLY NOW
If you're a licensed agent who wants to produce at the highest level, apply today. We'll reach out for a confidential conversation.
RequirementsWe Want Agents Who Are:
Licensed in Life/Health (required)
Competitive and internally driven
Coachable - willing to follow a simple, effective system
Consistent in activity
Ready to play at a higher level
MUST Live and be able to work in USA!!
Not a Fit If You:
Want a salary or hourly pay
Avoid accountability
Don't invest in leads
Need hand-holding or motivation
BenefitsBenefits
Uncapped Potential
Flexibility
Life Insurance
Ability to Qualify for Free National and International Trips
Ability to build your OWN agency as you grow
Ability to Leave a Legacy of generational wealth
Real Estate Showing Agent
Agent job in Duluth, MN
Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Duluth and surrounding areas to assist with various real estate tasks.
Requirements:
You must be a currently licensed real estate agent ( We can help you get licensed )
You must have access to the MLS
You must have experience showing homes in the Duluth area.
You must be able to show homes using an electronic lockbox
Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
You can apply for this job if you meet the above requirements.
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in Minnesota.
To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable)
If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed.
Respond to this job posting to get more information.
Customer Service Rep(07368) 7002 Grand Ave
Agent job in Duluth, MN
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional Information
Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Customer Service Representative - Duluth, MN
Agent job in Duluth, MN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative - State Farm Agent Team Member
Agent job in Duluth, MN
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
BDC Representative
Agent job in Hermantown, MN
For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people, apply today!
What We Offer
Medical, Dental & Vision
Short Term & Long Term Disability
HSA/Flexible Spending
401k with Match
Paid Vacation
Growth Opportunities
Paid Training
Responsibilities
Establish strong customer relationships by assisting with incoming customer call inquiries, scheduling sales appointments, and maintaining long-term follow up with customers
Identify customer needs and recommend appropriate vehicle products and services
Record customer information in the required database
Qualifications
Excellent verbal and written communication skills
Strong computer skills including date entry, internet, and Microsoft Office
Excellent time management skills and attention to detail while working under tight timelines
Willingness to follow direction while working independently
Available to work flexible hours including nights, weekends and some holidays
Professional Appearance
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Auto-ApplyInsurance Agent - Superior, WI
Agent job in Duluth, MN
Join Horace Mann and Unlock Your Financial Potential
Ready to take control of your financial future? At Horace Mann, we are here to support you in achieving your goals and making a meaningful difference in the lives of the educators who trust you. Join us and take the first step toward building a brighter, more prosperous future.
If you're ready to take the next step toward realizing your financial goals, we invite you to join our team as an Exclusive Agent. With Horace Mann's expertise and your ambition, together, we can help you unlock your full potential.
What We Offer:
Competitive, performance-based [1099] compensation with an industry-leading 48-month incentive package
Earning incentives tied to your activity and success during the first 48 months
Quarterly production incentives for the first 48 months, rewarding consistent performance
Dedicated Premier Service Representative to handle client service work, allowing you to focus on building your business
Exclusive niche market designed to increase your opportunities for success
Cutting-edge technology and ongoing training to support and grow your operations
A comprehensive multiline product portfolio to meet a variety of client needs
Market and relationship-building programs to help you establish and grow your network
Your Path to Success:
Several factors will contribute to your success in this role, including:
A commitment to identifying and implementing solutions that help educators achieve affordable insurance solutions and financial security
A focus on achieving market access and building strong relationships
The ability to confidently present products to both groups and individuals
Active engagement in networking, community, and industry events
A dedication to investing time and resources to ensure the long-term success of your business
What We're Looking For:
Strong interpersonal and business management skills to build and manage your agency
2-5 years of experience in the insurance and financial services industry (preferred)
Resident State General Lines Insurance Licenses:
Life and Health Insurance License
Property and Casualty Insurance License
Ability to obtain FINRA Series 6 & 63 licenses (if applicable in your region)
Horace Mann Educators Corporation - Founded by Educators for Educators
Educators founded the Horace Mann Educator Corporation in 1945. We are the most comprehensive national multi-line insurance and financial services company dedicated to serving America's educators and families. We are an equal opportunity employer.
#vizi#
#LI-MN1
Auto-ApplyInside Sales
Agent job in Superior, WI
Job DescriptionSalary:
Inside Sales Representative
About Us
At Arctic Compressor, we're not just about machines we're about the heroes who use them and thepassionate sales professionals who help us grow. Since 2018, we've been disrupting the high-pressure breathing air solutions market, rapidly gaining market share from long-established industry leaders. Join us during this exciting period of growth and create your path to success!
The Opportunity
As an Inside Sales Representative, you'll play a crucial role in our continued expansion. Arctic Compressor aggressively invests in tools and talent to support new sales growth. Our innovative products and bold market strategy have opened up significant opportunities in the municipal fire sector, industrial applications, and the Department of Defense market. Arctic products are high-value, long-term capital assets. Small sales start at $25,000-$30,000, with substantial potential for larger, city, state, and county contracts. A compensation plan with clear earning potential, backed by a fast-paced marketing and sales lead generation team will allow you to build a rewarding sales career and take pride in your work at Arctic.
Key Responsibilities
Deliver exceptional sales support to both external customers (end users and authorized dealers of Arctic Compressor) and internal stakeholders (Dealer Channel Management, Sales Management, and Territory Managers).
This position is an entry-level sales role and will be responsible for both reactive customer service and proactive prospecting. The Inside Sales Representative's primary duty is to support closing sales by advancing the sales process as directed by Sales Management on behalf of Territory Managers. The best candidates will be comfortable in cold calls and creating new business.
Using well-developed sales techniques, communication, Optimism and presentation skills, duties will include but not be limited to:
Target select geographies with aggressive prospecting practices including cold sales calls, networking, and referrals to enthusiastically support Arctics growth strategies.
The first point of contact is to qualify leads generated by the Arctic Marketing team and call center.
Collaborate with Territory Managers assigned to the deal to gather and communicate sales information to end users and dealer representatives.
Coordinate and execute follow-up activities in the multi-stage sales process under the direction of Sales Management and Territory Managers.
Follow-up contact on deals that have gone dormant with customer points of contact and dealer representatives to create momentum in the sales process.
Build strong relationships within each sector or market by understanding and addressing specific customer concerns.
Establish a trusted advisor relationship with customers and channel management professionals.
Use our CRM tools to track your sales activities and share critical sales information with our internal teams. The CRM system enhances communication and helps you support closing deals more efficiently with the backing of our entire organization.
Leverage the unique strengths of Arctic Compressors American-made products that are competitively priced, designed to be robust, reliable, and simple to use with short lead times and excellent customer service.
Continuously build and demonstrate independent sales skills and planning, motivation, and high activity.
Qualifications
At least 2 years of experience, including cold calling, lead generation, and handling inbound sales inquiries is required.
Experience in sales techniques and the ability to demonstrate each step of a consultative sales process.
Some formal sales training is preferred.
Demonstrated ability to ask questions, solve problems, and listen to uncover customer needs so that each interaction and every proposal is tailored to the customer.
Technical aptitude to learn products and customer application criteria.
Very strong written communication skills to communicate in writing with customers and to record data in the CRM that is usable for other sales team members.
Proficiency with CRM systems and modern office software.
Willingness to travel occasionally, as needed.
Excellent verbal and written communication skills to engage with potential customers.
Strong active listening skills to understand customer needs and provide tailored solutions with speed and urgency when appropriate.
Familiarity with Customer Relationship Management software.
Ability to manage multiple leads and opportunities efficiently.
Proficient with office tools such as Google Workspace.
Ability to maintain accurate records, track customer interactions & provide sales performance reports.
Why Join Us
At Arctic Compressor, your hard work directly translates to success. As a rapidly growing company, we provide numerous opportunities for career advancement and professional development. Join a team that values dedication and celebrates your achievements.
Ready to Make Your Mark?
If you're a driven sales professional eager to make a real impact and achieve significant financial rewards, we'd love to hear from you! This is your opportunity to take initiative, join a winning team, and elevate your career.
Commercial Lines Customer Service Representative
Agent job in Hermantown, MN
Purpose of Job:
To provide additional support to commercial lines clients by supporting commercial lines teams in daily tasks and policy processing.
To provide prompt, efficient, high quality service to all RIA clients
Responsibilities:
Certificates of insurance/evidence of property documents
Processing/preparing auto ID cards
MVRs
Login to carrier sites daily to download and distribute policy/billing documents
Processing commercial lines account manager documents when available to do so
Preparing policy books
Carrier follow ups
Further career development through continuing education and obtaining designations
Job Qualifications:
Advanced computer skills
Self-Motivation
Ability to work in a team environment
Ability to work extra hours during heavy workloads
Accessibility after normal business hours
Willingness to take direction from fellow colleagues
Professional customer service telephone skills
Exceptional communication and time management skills
Ability to multitask
Willingness to work at all locations
Insurance experience and license preferred
Performance Measurements:
Semi-annual performance reviews will be conducted which entail, but are not limited to, new business production, processing efficiencies, workload management and account retention.
Benefits:
401k Match
Profit Sharing
Section 125 - Daycare, Health, Dental & Vision
35 Hour Work Week
Vacation
PTO
7 Paid Holidays & Birthday off
HSA Health Insurance - 100% of Employee Paid
$50,000 Life Insurance - option to purchase additional coverage on employee, spouse & dependents at your cost
Future Licensing, Designations, and CE Scheduled and Paid by Agency
Group Long Term Disability - at your cost
Group Dental - at your cost
Group Vision - at your cost
Aflac Benefits - at your cost
LegalShield - Shared cost
Customer Service Representative
Agent job in Cloquet, MN
Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Customer Service Representative (CSR) to work at our Cloquet office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service.
Job Duties:
Provide superior customer service by being professionally helpful, curious, and courageous
Process customer transactions accurately and proficiently
Maintain exceptional cash handling skills and accurate balancing
Consistently make customer introductions to banking partners to grow relationships
Diligently examine all transactions to prevent losses and deter fraudulent activity
Desired Skills:
High school diploma or equivalent
Cash handling experience preferred
Strong verbal and written communication skills
Attention to detail
Proficiency in computers
Salary range for this role is $18.00 to $20.00 per hour, depending on experience.
We offer a competitive benefits package including 401k and profit sharing.
Hotel Front Desk Agent
Agent job in Duluth, MN
Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$17.50 per hour
Responsibilities:
Mitigate customer complaints as needed
Work with the housekeeping staff to ensure rooms are ready for new guests
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Bookkeeping: keep accurate records of all hotel guest account information
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Qualifications:
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Has experience answering telephone calls and troubleshooting stressful situations
High school diploma, GED, or equivalent
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
About Company
The Lift Bridge Lodge is an independently owned hotel on the shores of Lake Superior. We are part of the Ascend Collection by Choice Hotels. This property has 123 rooms and is situated in the heart of Canal Park in Duluth, MN.
Employee Benefits Insurance Advisor
Agent job in Duluth, MN
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch!
Job Summary:
The Employee Benefits Insurance Advisor strategically plans for the sales and underwriting profitability of the agency's employee benefits business. Individually, this position is also responsible for prospecting, soliciting, quoting and selling new Employee Benefits accounts to meet their own individual sales goal.
Primary Duties:
Advisor - New Sales
Identify and develop a base of prospective clients by using referrals, occupational, and special interest groups.
Respond to referrals quickly and effectively.
Prequalify prospects for insurability and quality of risk.
Gather complete risk and underwriting information to complete applications and submission documentation, while analyzing risk exposures and determining changes and/or additional coverages to address those needs.
Determine appropriate insurance markets and make submissions to potential markets.
Design insurance programs and recommend coverages to clients.
Create insurance proposals and make sales presentations.
Be familiar with and follow binding rules for all insurance carriers.
Educate clients on agency payment expectations and late charges. Collect down payments from insureds for purchases of new coverage and obtain signatures on all applications for insurance.
Introduce Account Executives or Account Managers to clients as part of their service team.
Enter documentation, as required for producers, in EPIC for all new sales processes.
Ask for referrals from insureds to help generate new business.
Accepts and handles prospects assigned by management.
Advisor - Existing Client Relationships (renewals and retention)
Develop and retain a book of business that is profitable for both the agency and the carriers. Identify clients that no longer meet agency standards and develop an exit strategy for them.
Work with Account Manager to obtain updated exposure information from the insured to develop a renewal strategy.
Review existing policy coverages no less than annually with insureds. Explain coverages, exclusions and options to reduce risk and manage premiums. Work with clients to ensure coverage and limits are adequate for their risk.
Remarket coverages when necessary.
Propose coverages to round out the account.
Work with Account Executives or Account Managers to provide timely information to carriers and clients according to agency standards and procedures.
Document activities, conversations and data in EPIC according to Agency procedures.
Review complex or unique policy change requests or service activities with Account Executives/Managers.
Recommend and assist insured in carrying out loss control programs and procedures recommended by producer or company loss control staff.
Collect current premiums, past due balances and late charges on agency billed items.
Provide assistance as needed for complex or troublesome claim situations.
Retain an agreed upon percentage of accounts each year.
Continue to develop relationships with insureds.
Develop positive and professional relationships with carriers/ underwriters/representatives.
Accept and carry out any duties/accounts assigned by Agency Management.
Bell Insurance Standards
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Perform other duties as assigned.
Job Skills Required:
Insurance License.
Previous sales experience, particularly insurance, is preferred.
Commitment to continuous learning/education in insurance and the industries for which you are managing risk.
Ability to communicate verbally and in writing with others, explain complex issues, to receive and interpret complex information and to respond appropriately.
Proficiency in technology to use EPIC system as required.
Good presentation skills.
Good interpersonal skills with a deep and knowledgeable professional network.
Focus on ethics, integrity and honesty.
Customer Service / Sales Representative
Agent job in Cloquet, MN
Job description
Immediate opening for Customer Service/Sales Representatives to join our growing team! If you have previous customer facing sales or service experience and want to earn a excellent income we want to meet you! You will be joining one of the most exciting, fast paced, and rewarding careers in customer service sales with unlimited earning potential! Our representatives daily mission is answer questions and educate customers on how to buy the right vehicle that fits their budget and needs.
Sales Consultant Responsibilities:
Smile, and have a positive attitude
Learn the product to become a product knowledge expert
Present, demonstrate, and educate customers on specific vehicles
Help customers find the right vehicle for their needs and budget
Prospect and contact existing and potential customers to make them aware of manufacturer special offers
Set follow-up appointments to keep customers aware of latest developments
Use computer software to keep organized and provide excellent customer service
Desire to succeed
*
Please do not apply unless you meet the following requirements. Applicants that do not meet the following requirements will not be considered.
Valid Drivers License
Previous customer service/sales experience
Familiarity with computer software/typing
Strong attention to detail
Ability to work a rotating schedule 5 days per week. Our business hours are Monday - Friday 8:30am -7pm and Saturday 9am to 4pm.
You must be motivated by high income potential and want to earn a minimum of $60,000.00 to $120,000.00 or more per year.
Job Type: Full-time
Pay: $60,000.00 - $120,000.00 per year
Benefits:
Benefits:
-Paid Time Off at 30 days
-Medial Insurance, Health, Vision, Dental, including advanced benefits of Free virtual visits and over 550 Free prescriptions!
-401K
-Employee Discounts on vehicles, parts and service
-Paid training and career development
Compensation Package:
Commission pay
Monthly bonus
Schedule:
Day shift
Evenings as needed
Monday to Friday
Rotating weekends
Ability to Relocate:
Cloquet, MN 55720: Relocate before starting work (Required)
Work Location: In person
#hc165027
Customer Service Representative - State Farm Agent Team Member
Agent job in Moose Lake, MN
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative-State Farm Agent Team Member. Insurance experience not required; we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer service experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career.
Responsibilities
Serve as a primary contact for customers via phone, email, in-person walk-ins and text.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate and knowledgeable support which includes responding to inquiries about insurance availability, eligibility, coverages, policy changes, billing clarification and resolving issues.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain accurate documentation of all customer interactions.
Order office & marketing supplies, complete daily deposits and daily mail needs.
Work collaboratively with team members to meet agency service and retention goals.
As an Agent Team Member, you will receive...
From $45,000 annual+ bonuses available
Simple IRA (matching)
Health Insurance
Holiday Pay
Paid time off, birthday day off
Team Lunches & Outings
Monday-Friday 8:30-5 schedule, no weekends
Training & development
Continuing Education
License Reimbursement
Growth potential/Opportunity for advancement within my agency
Agent Aspirant Program for individuals aspiring to start their own agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication and interpersonal skills - written, verbal and listening
People-oriented, you like to talk to others
High attention to detail and ability to manage multiple tasks simultaneously
Proactive in problem solving
Pride in getting work done accurately and timely
Able to learn computer functions and company software
Property & Casualty Insurance License (must be able to obtain)
Life & Health Insurance License (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
This is an in-office position, must be able to commute to our agency daily in Moose Lake, MN.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - Duluth, MN
Agent job in Duluth, MN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
BDC Representative
Agent job in Hermantown, MN
For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people, apply today!
What We Offer
* Medical, Dental & Vision
* Short Term & Long Term Disability
* HSA/Flexible Spending
* 401k with Match
* Paid Vacation
* Growth Opportunities
* Paid Training
Responsibilities
* Establish strong customer relationships by assisting with incoming customer call inquiries, scheduling sales appointments, and maintaining long-term follow up with customers
* Identify customer needs and recommend appropriate vehicle products and services
* Record customer information in the required database
Qualifications
* Excellent verbal and written communication skills
* Strong computer skills including date entry, internet, and Microsoft Office
* Excellent time management skills and attention to detail while working under tight timelines
* Willingness to follow direction while working independently
* Available to work flexible hours including nights, weekends and some holidays
* Professional Appearance
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Commercial Insurance Advisor
Agent job in Duluth, MN
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch!
Job Summary:
The Commercial Insurance Advisor/Manager strategically plans for the sales and underwriting profitability of the agency's commercial lines business. The Insurance Advisor is responsible for the profitable growth of the Agency and contributing to the Agency sales goals. Individually, the Advisor is responsible for prospecting, soliciting, quoting and selling new Property/Casualty and/or Benefits accounts, while meeting their own individual sales goal. The Advisor is also responsible for proactive relationship management of their accounts, working in conjunction with Agency Account Managers.
Primary Duties:
Manager
Develop, work with, and evaluate insurance carriers to address issues with underwriting, service, claims and technology.
Actively participate to improve our relationships at management levels via agent advisory groups.
Strategic planning for cross selling and upselling projects implemented in all offices.
Monitor and advise CL advisors on sales progress.
Maintain good handle on EPIC and CL workflows to set management direction for sales and service.
Review CL staffing needs and plan accordingly.
Work with HR on hiring and termination processes.
Direct involvement in training for CL staff on coverage, agency sales and service philosophy.
Conduct regular staff meetings with including areas such as education, service, claims, workflows, E&O, etc.
Advisor - New Sales
Identify and develop a base of prospective clients by using referrals, occupational, and special interest groups.
Respond to referrals quickly and effectively.
Prequalify prospects for insurability and quality of risk.
Gather complete risk and underwriting information to complete applications and submission documentation, while analyzing risk exposures and determining changes and/or additional coverages to address those needs.
Determine appropriate insurance markets and make submissions to potential markets.
Design insurance programs and recommend coverages to clients.
Create insurance proposals and make sales presentations.
Be familiar with and following binding rules for all insurance carriers.
Educate clients on agency payment expectations and late charges. Collect down payments from insureds for purchases of new coverage and obtain signatures on all applications for insurance.
Introduce Account Manager to clients as part of their service team.
Enter documentation, as required for producers, in EPIC for all new sales processes.
Ask for referrals from insureds to help generate new business.
Accepts and handles prospects assigned by management.
Advisor - Existing Client Relationships (renewals and retention)
Develop and retain a book of business that is profitable for both the agency and the carriers. Identify clients that no longer meet agency standards and develop an exit strategy for them.
Work with Account Manager to obtain updated exposure information from the insured to develop a renewal strategy.
Review existing policy coverages no less than annually with insureds. Explain coverages, exclusions and options to reduce risk and manage premiums. Work with clients to ensure coverage and limits are adequate for their risk.
Remarket coverages when necessary.
Propose coverages to round out the account.
Work with Account Manager to provide timely information to carriers and clients according to agency standards and procedures.
Document activities, conversations and data in EPIC according to Agency procedures.
Review complex or unique policy change requests or service activities with Account Manager.
Recommend and assist insured in carrying out loss control programs and procedures recommended by producer or company loss control staff.
Collect current premiums, past due balances and late charges on agency billed items.
Provide assistance as needed for complex or troublesome claim situations.
Retain an agreed upon percentage of accounts each year.
Continue to develop relationships with insureds.
Develop positive and professional relationships with carriers/ underwriters/representatives.
Accept and carry out any duties/accounts assigned by Agency Management.
Bell Insurance Standards
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.
Job Skills Required:
Insurance License.
Previous sales experience, particularly insurance, is preferred.
Commitment to continuous learning/education in insurance and the industries for which you are managing risk.
Ability to communicate verbally and in writing with others, explain complex issues, to receive and interpret complex information and to respond appropriately.
Proficiency in technology to use EPIC system as required.
Good presentation skills.
Good interpersonal skills with a deep and knowledgeable professional network.
Focus on ethics, integrity and honesty.
Customer Service / Sales Representative
Agent job in Cloquet, MN
Immediate opening for Customer Service/Sales Representatives to join our growing team! If you have previous customer facing sales or service experience and want to earn a excellent income we want to meet you! You will be joining one of the most exciting, fast paced, and rewarding careers in customer service sales with unlimited earning potential! Our representatives daily mission is answer questions and educate customers on how to buy the right vehicle that fits their budget and needs.
Sales Consultant Responsibilities:
Smile, and have a positive attitude
Learn the product to become a product knowledge expert
Present, demonstrate, and educate customers on specific vehicles
Help customers find the right vehicle for their needs and budget
Prospect and contact existing and potential customers to make them aware of manufacturer special offers
Set follow-up appointments to keep customers aware of latest developments
Use computer software to keep organized and provide excellent customer service
Desire to succeed
*
Please do not apply unless you meet the following requirements. Applicants that do not meet the following requirements will not be considered.
Valid Drivers License
Previous customer service/sales experience
Familiarity with computer software/typing
Strong attention to detail
Ability to work a rotating schedule 5 days per week. Our business hours are Monday - Friday 8:30am -7pm and Saturday 9am to 4pm.
You must be motivated by high income potential and want to earn a minimum of $60,000.00 to $120,000.00 or more per year.
Job Type: Full-time
Pay: $60,000.00 - $120,000.00 per year
Benefits:
Benefits:
-Paid Time Off at 30 days
-Medial Insurance, Health, Vision, Dental, including advanced benefits of Free virtual visits and over 550 Free prescriptions!
-401K
-Employee Discounts on vehicles, parts and service
-Paid training and career development
Compensation Package:
Commission pay
Monthly bonus
Schedule:
Day shift
Evenings as needed
Monday to Friday
Rotating weekends
Ability to Relocate:
Cloquet, MN 55720: Relocate before starting work (Required)
Work Location: In person