The Welcome Call Specialist is responsible for providing exceptional customer service and welcoming all new Group Health members to the health plan. Functions
Make outbound welcome calls to our members in a pleasant, professional and efficient manner assuring exceptional customer service.
Document all incoming and outgoing calls, changes and follow-up information in the Electronic Care Management system.
Each call should cover the basic benefits of the product line and highlight the services we provide.
Assist members with valid phone numbers for services covered under Forward Health and other helpful resources.
Complete assessments with our members in a pleasant, professional, and efficient manner assuring exceptional customer service.
Educate members on plan policies and procedures at every opportunity.
Make members aware of transportation, telehealth or additional services provided through their health plan benefits.
Keep up to date on the various plans and benefit structure under the product lines.
Comply with all company policies and procedures.
Minimum Requirements of the Position
High school graduate or equivalent.
Minimum one year of customer service experience, call center experience preferred.
Excellent communication and customer service skills.
Proficient in the use of Microsoft Word and Excel.
Knowledge of Medicare, Medicaid, CPT / ICD 10 medical billing codes, and medical terminology are beneficial.
Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes).
The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.
This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.
$34k-41k yearly est. Easy Apply 6d ago
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Real Estate Showing Agent
Showami
Agent job in Eau Claire, WI
Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Eau Claire and surrounding areas to assist with various real estate tasks.
Requirements:
You must be a currently licensed real estate agent ( We can help you get licensed )
You must have access to the MLS
You must have experience showing homes in the Eau Claire area.
You must be able to show homes using an electronic lockbox
Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
You can apply for this job if you meet the above requirements.
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in Wisconsin.
To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable)
If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed.
Respond to this job posting to get more information.
$70k-98k yearly est. Auto-Apply 60d+ ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Agent job in Eau Claire, WI
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Eau Claire area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$34k-47k yearly est. 60d+ ago
Insurance Agent - Eau Claire, WI
Country Financial 4.4
Agent job in Eau Claire, WI
We're looking for ambitious, entrepreneurial professionals who want to own their business and help clients prepare for life's planned and unexpected moments with the right insurance products. COUNTRY Financial Insurance Agents have the opportunity and the autonomy to build a rewarding, financially stable career while enriching lives in the communities we serve.
The Career
Our insurance agents take a consultative approach to grow business with existing and prospective clients. As independent contractors, they
are in business for themselves but not by themselves, and they:
Diversify their income through our portfolio of property and casualty, life and health lines.
Have the flexibility to manage their schedules to balance their careers and personal interests.
Educate clients and prospects about our products and services.
Collaborate with COUNTRY Trust Bank Financial Advisors to inform clients of our financial products and services.
Establish an office and build a staff.
We Offer
COUNTRY Financial Insurance Agents have uncapped earning potential and:
Opportunities to earn performance-based global trips and financial rewards.
Access to continued learning and marketing resources.
Affiliation with our 100-year-old brand heritage and family-focused culture that values authenticity and integrity.
There is no buy-in required.
Qualifications
Successful COUNTRY Financial Insurance Agents are:
Entrepreneurial, motivated, and goal driven.
A strong communicator with excellent business acumen.
Committed to linking your efforts with tangible rewards.
Passionate about making positive impacts in their communities.
Required Licenses*
Property/Casualty State Insurance License*
Life/Health State Insurance License*
Preferred Experience
Bachelor's Degree
2+ years of experience in the insurance and or financial services industry
5+ years of business ownership or managerial experience
About Us
COUNTRY Financial is the trade name for a collective of affiliated insurance and financial services companies. This means we have an extended family of support and a large backing.
Since 1925, COUNTRY Financial has been dedicated to helping others plan for their future while also protecting what matters most to them. What started long ago as a simple commitment on Midwest farmlands has expanded to become a FORTUNE 1000 insurance and financial services organization proudly serving 19 states.
Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products. And our consistent AM Best A+ rating means we have the financial strength to keep the promises we make to our clients.
*These licenses are not required to apply; however, the candidate's ability to obtain these licenses is essential when a contract decision is made.
COUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company , COUNTRY Mutual Insurance Company , and their respective subsidiaries, located in Bloomington, Illinois.
Investment management, retirement, trust, and planning services provided by COUNTRY Trust Bank . The investment objectives, risks, charges, and expenses of an investment company should be carefully considered before investing.
$51k-84k yearly est. Auto-Apply 60d+ ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Agent job in Eau Claire, WI
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1014027BR
Location Number 000040 Eau ClaireWI Store
Address 4090 Commonwealth Ave$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
$15-17.9 hourly 16d ago
Newly-Licensed Ambitious Life & Health Agents
Munger Agency
Agent job in Eau Claire, WI
Job Description
Just earned your Life & Health license and ready to make it count? We're looking for driven, goal-oriented sales pros who want more than “just another job.”
If you thrive in a competitive environment, love helping families, and want uncapped earning potential - this is where top producers are built.
What we offer:
High-quality leads + warm market support
Commission structure with bonuses + incentives
Mentorship from top-producing field leaders
Ongoing training + sales playbooks
Flexible schedule + remote opportunities
Clear growth path into leadership
Ideal candidate:
Newly licensed Life & Health agent
Highly motivated + strong work ethic
Growth-minded and coachable
Comfortable speaking with clients + closing sales
If you're hungry, competitive, and ready to win - we want to talk to you.
Apply now & step into your next-level sales career.
Requirements
Requirements:
Life and Health Insurance License (Preferred or willing to obtain)
Excellent communication and presentation skills
Coachable
Tech savy
Must be a self-starter, motivated, and driven to succeed
Must be able to work and reside in the USA
As the demand for life insurance, retirement and legacy services increases, (especially with our aging population), it is important for us to find the right qualified professionals to help us serve our clients and families.
With our proprietary lead generation and training systems in place, you will have the opportunity to build your own business, and earn what you are willing to work for.
Review our requirements and set up an interview via our link: ************************************
Benefits
We also have a leadership development program that enables the most ambitious sales professionals to develop their own agency.
Health & Dental Insurance Benefits Available
Meet With Clients over the internet utilizing ZOOM, Facetime, etc.:
All leads are provided, no cold calling or prospecting
One of America's Fastest Growing Companies: Inc 5000 #1022 for last 6 years
Luxury All Expense Paid Vacations: Free, world-class travel to reward you for your production
Passive Income: Eventually you'll be able to replace your personal production
Untapped Market Potential: Demand nationwide has not been sufficiently met by our products
Team Culture that seeks to promote without overworking you: At our core we believe in balance
Discovering a mutual fit in our hiring process is crucial to us, as we don't align with everyone, and we recognize you feel the same way. We look forward to learning more about you!
$44k-62k yearly est. 27d ago
Customer Service Representative
Fastsigns 4.1
Agent job in Eau Claire, WI
FASTSIGNS #2079 is hiring for a Customer Service Representative to join our team! A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$17 hourly Auto-Apply 60d+ ago
Insurance Agent - Wisconsin
Horace Mann 4.5
Agent job in Eau Claire, WI
Horace Mann is seeking a motivated insurance professional to join our team serving the educator market. This opportunity is designed for individuals looking to build or grow their own business while being supported by a strong brand, established resources, and a niche educator market.
Based on experience and background, this opportunity has an existing book of business and may be aligned as either an Exclusive Agent (EA) or an Enhanced Exclusive Agent. Both opportunities require a Property & Casualty and Life & Health license.
Role Options
Exclusive Agent (EA):
Focused on continuing to build from an existing book of business while expanding market access within the educator community through school events, networking, and referrals, with renewal income earned as new business is written.
Enhanced Exclusive Agent:
Assumes and expands an existing book of educator clients with in-force policies and immediate renewal income, while continuing to grow relationships and deepen market presence.
Must also have, at minimum, the SIE prior to start; Series 6 and/or Series 63 required or to be obtained after hire, as applicable.
What You'll Do
Build and maintain relationships with educators and school employees
Identify client needs and recommend insurance and financial solutions
Generate new business through referrals, school partnerships, and networking
Retain and renew policies while delivering exceptional service
Cross-sell auto, home, life, and retirement products
Participate in community and educator-focused events
What We Offer
1099 compensation with uncapped earning potential with renewals
Industry-leading incentive compensation during the first 48 months while you grow your book (Exclusive Agent)
Book of business with immediate renewal income (Enhanced Agent)
Exclusive territory within a niche educator market
Dedicated service support so you can focus on growth
Ongoing training, technology, and business development resources
Flexibility to manage your own schedule and business
Qualifications
Active Life & Health and Property & Casualty licenses (Exclusive & Enhanced Agent)
Ability to obtain FINRA licenses (SIE, Series 6 & 63, if applicable) (Enhanced)
Insurance or financial services experience preferred
Strong relationship-building and communication skills
Entrepreneurial mindset and self-motivation
Why Horace Mann?
Exclusive access to the educator market
Opportunity to build a meaningful, long-term business
Strong earning potential with stability and growth
Ability to make a real impact supporting educators' financial futures
Whether you're looking to build from a small book, assume an established one, or grow into a future leadership role, Horace Mann offers a path designed to support your success.
#vizi#
#LI-MN1
$43k-66k yearly est. Auto-Apply 20d ago
Customer Service Representative
Citizens State Bank 3.4
Agent job in Chippewa Falls, WI
Customer Service Representative
Work for a company where employees make the difference and opportunity awaits!
Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible!
Our Customer Service Representative position is vital to our company! Customer Service Representatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers.
Development and advancement programs available to grow career and earning potential.
Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions.
Does this sound like you? Apply today!
About Citizens State Bank:
At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell.
At Citizens State Bank, you receive competitive wages and benefits:
401K program with match and elective contribution options and an employer sponsored profit sharing
Over 15 days of PTO in your first year with a progressive scale as your longevity grows
Health (with a near site clinic), dental, and vision benefits
100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP
Health Savings options
Voluntary Accident Plans
$28k-37k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - Eau Claire, WI
Kedia Corporation
Agent job in Eau Claire, WI
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$29k-38k yearly est. 1d ago
Customer Service Representative II
Genpt
Agent job in Eau Claire, WI
Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).
JOB DUTIES:
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• May handle customer returns.
• May support specific customer(s).
• Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
• Performs other duties as assigned.
• Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Excellent communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Strong computer skills.
• Strong negotiation skills.
• Basic product knowledge.
• Reliability, organization, and attention to detail required.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$29k-38k yearly est. Auto-Apply 4d ago
Insurance Agent
1Moh
Agent job in Chippewa Falls, WI
Job Title: Insurance Sales Professional Job SummaryThe Insurance Sales Professional builds trusted relationships with clients by identifying their coverage needs and delivering tailored insurance solutions. This role focuses on business development, client retention, and long-term financial protection while contributing to the agency's growth and reputation for exceptional service.
Location
Chippewa Falls, WI
Work Hours (Shift) Weekdays
Pay (Hourly or Annual Salary)$50k+ Based on experience
Responsibilities
Build and maintain strong client relationships through consultative, needs-based conversations.
Identify insurance needs and recommend appropriate coverage using multiple insurance markets and products.
Generate new business through networking, referrals, outreach, and community engagement.
Collaborate with internal team members to ensure a smooth, professional client experience.
Maintain accurate and organized client records within the agency management system.
Stay current on insurance products, industry trends, and regulatory requirements.
Skills and Abilities
Strong interpersonal and communication skills with a client-first mindset.
Proven ability to build trust and long-term professional relationships.
Networking and prospecting skills to grow a personal book of business.
High integrity, professionalism, and attention to detail.
Ability to work independently while contributing to a collaborative team environment.
Education and/or Experience
Previous sales, customer service, or insurance experience preferred.
Demonstrated track record of professional achievement and growth.
Insurance licensing or ability to obtain required licenses (training provided if needed).
Physical Requirements
Ability to sit, stand, and work at a computer for extended periods.
Ability to communicate effectively in person, over the phone, and digitally.
Occasional local travel for networking or client meetings may be required.
Benefits
Competitive compensation ($50k+ based on experience) with commission opportunities.
Health Insurance and Health Savings Account (HSA).
Profit Sharing Program.
401(k) with company match.
Paid continuing education and professional designations.
Long-term career growth in a supportive, team-focused environment.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
1MOH is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled, or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
$50k yearly 24d ago
Hotel Front Desk Agent | Part Time Weekends
Springhill Suites Eau Claire
Agent job in Eau Claire, WI
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Part-time, weekends
Compensation:
$16 per hour
Responsibilities:
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Bookkeeping: keep accurate records of all hotel guest account information
Mitigate customer complaints as needed
Communicate with housekeeping to make sure guest rooms are ready
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
1+ year of hotel industry experience or related job preferred
Working knowledge of Microsoft Office and reservation management systems
Well-versed in taking telephone calls and handling stressful situations
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
High school diploma, GED, or equivalent
Marriott experience preferred but not required
About Company
Brand New Property located next to the Sonnentag Center!
SpringHill Suites by Marriott Eau Claire is offering accommodations in Eau Claire. The property is located across the Carson Park entrance, near YMCA Tennis Center, Hobbs Center, 1.6 miles from the University of Wisconsin-Eau Claire, and 24 miles from the University of Wisconsin-Stout.
$16 hourly 16d ago
Front Desk Agent - The Lismore
ECWI Hospitality
Agent job in Eau Claire, WI
Job Description
The Lismore Hotel is searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
This is a part-time position. Hours 7 am to 3 pm or 3 pm to 11 pm. Weekend availability needed.
Compensation:
$16 per hour
Responsibilities:
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Field customer complaints when necessary
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Bookkeeping: keep accurate records of all hotel guest account information
Communicate with housekeeping to make sure guest rooms are ready
Qualifications:
Well-versed in taking telephone calls and handling stressful situations
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Working knowledge of Microsoft Office and reservation management systems
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
About Company
ECWI Hospitality locations are managed by GF Hotels and Resorts. These properties consist of:
The Lismore Hotel - A DoubleTree by Hilton (Informalist, Dive, ECDC)
The Oxbow Hotel (The Lakely)
Nucleus Cafe
Racy D'Lenes Coffee Lounge
$16 hourly 23d ago
Licensed Personal Lines Customer Service Representative
Midwest Select Insurance Group LLC 4.2
Agent job in Eau Claire, WI
Job DescriptionBenefits:
Identity theft Protection
401(k) matching
Competitive salary
Dental insurance
Paid time off
Vision insurance
A Licensed Personal Lines Customer Service Representative at Midwest Select Insurance Group, LLC (MSIG) is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow associates while conducting specific service and marketing activities.
Responsibilities
Work with agency producers to place new personal lines business.
Provide service to existing clients related to updating policies, providing quotes, taking payments, claims support, answering questions, and providing documentation.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Qualifications
Hold a property and casualty insurance license in the state of Wisconsin.
Demonstrate a strong willingness to learn and become an expert in your craft.
Understand insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills, as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
$31k-37k yearly est. 29d ago
Customer Service Representative
Thompsongas LLC 3.0
Agent job in Hammond, WI
ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!
ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality.
This is an onsite position.
Major Job Duties:
Handle inbound calls by asking probing questions to uncover sales and service opportunities
Evaluate sales methods and company programs to meet current customer needs and develop potential business leads
Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up
Handle each call with a high level of professionalism, warmth and eagerness
Possess a working knowledge of all ThompsonGas products and service offerings
Hold a thorough understanding of policies and procedures related to safety, product delivery and service
Provide timely and accurate information on customer order status
Lead outbound calling operations in effort to collect from past due customers
Enter and update customer account information in CARGAS and MPX systems
Process billing payments for walk-in customers
Responsible for processing driver daily paperwork
Other duties and projects as assigned
Education and Experience:
Degree or equivalent experience required
3+ years of Customer Service experience (Call center experience preferred)
Sales experience strongly preferred; ability to upsell products in highly competitive environment a must
Previous experience with CARGAS and MPX systems preferred, but not required
Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers
Excellent computer skills including Microsoft office and data entry skills
Ability to organize, multi-task and prioritize assignments in a fast-paced environment
High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner
Flexible to work OT and weekends as needed during busy season
PERKS WITH US!
Medical, Dental, Vision, and 401k with IMMEDIATE eligibility
Disability and life insurance
Paid time off that increases with tenure
Daily Pay Option that offers great flexibility and financial control
Employee training programs with career development/advancement opportunities
Employee recognition program
Quarterly bonus potential
Paid maternity and parental leave benefits
Tuition reimbursement program
This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law.
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
$31k-38k yearly est. Auto-Apply 60d+ ago
Personal Insurance Agent
Forward Bank 4.0
Agent job in Withee, WI
At Forward Insurance, we pride ourselves on delivering exceptional insurance solutions and outstanding customer service. As a trusted member of the community, we are dedicated to building lasting relationships with our clients and providing comprehensive coverage tailored to their unique needs.
We are seeking a motivated and experienced Personal Lines Insurance Agent to join our dynamic team. The ideal candidate will be responsible for generating new business, building strong client relationships, conducting property inspections, and ensuring the highest level of customer satisfaction.
Key Responsibilities
Generate new business through outreach, phone calls, and in-person meetings.
Develop and maintain client relationships and log all interactions.
Conduct property inspections and field underwriting to assess risks.
Represent the agency in community events and maintain a positive image.
Maintain accurate records of client activity and communication.
Stay informed on industry laws and regulations and complete continuing education.
Provide exceptional customer service and uphold the organization's policies and procedures.
Qualifications
Two to three years of insurance experience.
Bachelor's degree in business or a related field is preferred but not required.
Valid insurance licenses in Property & Casualty and Life & Health are a plus or ability to obtain within first 60 days of employment.
Demonstrate ability to communicate, present, influence and sell effectively.
Experience delivering client-focused solutions and establishing long lasting relationships.
$39k-59k yearly est. Auto-Apply 60d+ ago
Customer Service Rep(02101) - 2570 Gracie Dr
Domino's Franchise
Agent job in Baldwin, WI
Job Description
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare products. Receive and process telephone and walk-up customer orders. Clean equipment and facility continuously. See store for a complete list of job duties.
$29k-38k yearly est. 5d ago
Customer Service Representative - State Farm Agent Team Member
Karen Koenigs-State Farm Agent
Agent job in Black River Falls, WI
Job DescriptionBenefits:
401(k) matching
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative with Karen Stai Koenigs Insurance Agency, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-38k yearly est. 16d ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Agent job in Eau Claire, WI
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1014028BR
Location Number 000040 Eau ClaireWI Store
Address 4090 Commonwealth Ave$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
The average agent in Eau Claire, WI earns between $23,000 and $87,000 annually. This compares to the national average agent range of $19,000 to $72,000.