Service Center
Mt Juliet
Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.
BENEFITS OF JOINING CALIBER
Benefits from day one: Immediately eligible for medical, dental and vision
Industry Comparable Pay - Paid weekly and eligible for overtime
Paid Vacation & Holidays - Can begin accruing day 1
Career growth opportunities - we promote from within!
A career for life: You'll gain hands-on experience within a production shop.
REQUIREMENTS:
* 2+ years of customer facing experience; sales experience a plus
* Must have a valid driver's license and be eligible for coverage under our company insurance policy
ABILITIES/SKILLS/KNOWLEDGE
Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
Passion for learning the collision industry
Be able to understand instructions - written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
Must be able to provide personable, friendly "World Class" customer service to internal and external customers
Caliber is an Equal Opportunity Employer
$25k-40k yearly est. 8d ago
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Customer Service Representative
Pacer Group 4.5
Agent job in Lewisburg, TN
Essential Duties and Responsibilities
• Dealer referrals to distributors
• Provide customers with order information, assistance
• Product support: Parts and Equipment
• Transactional: Orders, Claims and Invoicing
• Act as a switchboard for the company- we use a database to help us refer customers to the appropriate department
• Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives
• Agents are also responsible for triage and assistance of internal customer requests. Identify if a customer need can be met or will it require a case transfer to Tier 2.
Top responsibilities
- Answer incoming calls and respond to customers emails
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Entering accurate ordering information into a company system.
- Comfortable working in fast-paced environments
- Strong time management and organizational skills
- Proficiency in Microsoft Office Products (Excel, Word)
- Familiarity with SAP and Call Center, and Sales Force a plus
Requirements
- At least 1 to 3 years of experience required.
Ability to analyze unlike information and draw conclusions/recommendations
- Strong verbal, written and inter-personal communication skills
- Proficiency in MS Office tools
- High degree of self-motivation to address and improve business needs.
- Sense of urgency, self-initiative, commitment, and sense of ownership is a must.
- Superior follow-up and follow-through skills
- Highly organized and flexible with the ability to prioritize their individual time while balancing customer's demands and requirements to meet company objectives and goals.
$25k-34k yearly est. 2d ago
Customer Service Representative
Russell Tobin 4.1
Agent job in Lewisburg, TN
Russell Tobin's client, a global manufacturing company, is hiring a Customer Service Representative in Lewisburg, TN.
Job Title: Customer Service Representative
Pay: $17/hr
Job Type: 6 mos contract with pos of ext.
Schedule: Regular hours are Monday-Friday 8- 4:30 pm
Customer Service Representative
We are seeking a motivated and customer-focused Tier 1 Customer Service Representative to support distributors across North America, including Canada. This role is ideal for someone who thrives in a fast-paced call center environment and enjoys problem-solving, multitasking, and delivering excellent service.
Position Overview
Tier 1 Customer Service Representatives handle a high volume of inbound calls (up to 50 per day) and related system transactions. The role serves as the first point of contact for both external customers and internal teams, providing information, resolving inquiries when possible, and triaging more complex issues to Tier 2 support.
Key Responsibilities
Answer incoming customer calls and respond to customer emails
Provide dealer referrals and general order information
Support customers with product inquiries related to parts and equipment
Assist with transactional requests including orders, claims, and invoicing
Act as a switchboard, directing calls to the appropriate department using internal databases
Triage customer inquiries and escalate cases to Tier 2 when required
Assist with internal customer requests and determine appropriate resolution paths
Accurately document all interactions and transactions in company systems
Enter up to 50 transactions per day with a high level of accuracy
Required Skills & Qualifications
Excellent customer service orientation
Strong verbal and written communication skills
Ability to work efficiently in a fast-paced environment
Strong time management and organizational skills
Ability to analyze varied information and make sound recommendations
High attention to detail and accuracy
Typing speed of 60+ WPM
Proficiency in Microsoft Office (Excel, Word)
Preferred Qualifications
Call center experience
Familiarity with SAP and Salesforce
Experience with order entry and customer service systems
Typing and call center assessment tests (preferred, not required)
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$17 hourly 2d ago
Customer Service Representative
Diversified Recruitment Services, LLC
Agent job in Lebanon, TN
The Customer Service Specialist will facilitate the order intake process, handle customer issues and inquiries, and organized enough to do so under accelerated time-tables when necessary. This position is part of a small but efficient team that is vital to the successful relationships between the company and its customers.
ESSENTIAL JOB FUNCTIONS
Analyze sales orders to determine and approve which orders should be released to the shipping department.
Coordinate with the Shipping Department to control freight costs and determine the optimal loads to send out for order delivery.
Audit and authorize orders ensuring compliance with requirements and accuracy of order information in the QAD operating system.
Advise cross functional teams (Supply Chain, Sales, Distribution) of client demands and needs and plan product roll out during new product deployment.
Coordinate with the Quality team and complete adjustments and credits for any damaged goods, mislabeled products, and/or returns from customers.
Analyze system reports and data to determine the best course of action for the customer.
Provide order confirmation data and continuous shipping updates on pending deliveries to the appropriate customer contact through well-organized communication methods.
Assist the Sales staff through effective communication of customer related inquiries, issues, and concerns daily.
Provide insights to management on daily dialogue and information obtained through customer contact.
Communicate with customers regarding orders, credits, reports, and various customer needs
Hastily escalate unresolvable issues to internal management and respond to Customer needs in a timely manner.
Coordinate with compliance specialist, request & review USMCA forms/international documents as needed for freight clearance for international customers.
Inputting data into spreadsheets or databases as required.
REQUIREMENTS
Bachelor's degree in finance, Business Administration or equivalent experience required
2+ years' experience in customer analytics, inventory management, customer service, or technical experience using EDI feeds required.
KEY COMPETENCIES
Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint
Hands-on approach to problem solving and analysis.
Excellent organizational and analytical Skills
Ability to analyze system reports and data to determine the best course of action
$26k-34k yearly est. 2d ago
Real Estate Agent (Considering Real Estate for the First Time)
Carpenter Realtors-In 4.1
Agent job in Shelbyville, TN
Now interviewing for new and those interested in becoming Real Estate Agents. A real estate agent acts as the middleman between two parties seeking to buy or sell real property. Real estate agents have the skill and expertise to either market the property and sell for the best possible price and conditions, or to look for property that suits a client's needs and buy it at the best price possible with the most favorable terms.
Negotiation is a key part of the real estate agent's work, as they act as the intermediary between buyer and seller or will often negotiate on their behalf of the seller or the buyer. Real estate agents will charge a percentage of the final sale price as their fee.
Are you ambitious, enthusiastic, resilient? Dream of your own business in real estate sales? We provide the best training, mentorship, and a proven method to become successful. If you are ready to put in the time and energy to take advantage of our reputation, tools, and support and can respond quickly to today's buyers' and sellers' needs, we want to talk with you. We can help you turn this decision into life changing income and personal reward. If you've ever considered a profession in real estate, get connected with our Career Counselors by submitting your information.
Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details.
Job Responsibilities
* Interact with customers via phone, email, and social media
* Advise contacts on the state of the real estate market
* Collect and distribute information concerning the need to buy or sell real estate
* Answer questions about contracts and terms of sale
* Utilize computer technology to manage a database of customers and prospects
* Assist potential clients with financial decisions concerning real estate
* Resolve conflicts that arise during the purchase or sale of real estate property.
About Carpenter Realtors
With 34 offices throughout central Indiana, Carpenter Realtors helps Indiana families buy and sell homes quickly and hassle-free. Since 1970, we have been helping Indianapolis clients with all of their real estate needs. Our real estate buying and selling services are designed to make buying or selling an Indianapolis-area home easier, quicker, and more rewarding.
Working Here
At Carpenter Realtors, we treat our agents like partners. Our offerings cover training, management support, competitive compensation, the latest tech offerings, international relocation services, exclusive multi-media advertising for your listings and personal promotion, flexible lead management offerings and complete market coverage. We sell more Indianapolis and central Indiana homes because we provide our associates with more technology, more marketing support and greater competitive advantages.
Our Equal Opportunity Promise
We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect.
Industry
Real Estate Nexp
$86k-99k yearly est. 60d+ ago
Agent Experience Coordinator
Senior Software Engineer-Seattle
Agent job in Franklin, TN
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
As an Agent Experience Coordinator, you are the first person our customers see when they walk into one of our Compass offices. You will oversee the management of the office to ensure everything is running smoothly and that our Compass office standards are being maintained. You will support a small roster of our customers with everything including understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEC you are passionate about your customers, delivering a world class experience, and partnering with the rest of the agent experience team when support is needed.
Please note: this role is 100% in-office in our Franklin, TN office
At Compass You Will:
Serve as the face of the office by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues
Manage a small portfolio of customers directly by fielding questions and resolving issues via phone calls, emails, and in-person meetings
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support
Partner with the National Onboarding team on facilitation of onboarding processes for new customers
Provide basic marketing support by answering questions, creating collateral from templates, and being the liaison to marketing specialists for more complex support requests
Work collaboratively with other team members and departments to champion questions and feedback on behalf of agents
Answer basic questions and troubleshoot issues related to technology/devices, conference room hardware, enterprise systems, etc.
Provide ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications
Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
What We're Looking For:
1-2 years previous experience in customer service, office management, hospitality, or operations
Previous experience in real estate a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
Great listening skills, connects well with others, and is empathetic of the customer's pain points
A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
Strong verbal communication and presentation skills
Meticulous attention to detail, highly organized
Ability to work in the office during standard operating hours
Ability to lift up to 25 lbs
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Do your best work, be your authentic self. At Compass, we believe that everyone deserves to find their place in the world - a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.
Notice for California Applicants
Los Angeles County Fair Chance Notice
$23k-50k yearly est. Auto-Apply 2d ago
AT&T Customer Representative
Prime Management Group 4.3
Agent job in Franklin, TN
AT&T Customer Brand Ambassador - Join Prime Management Group in Nashville, TN!
Are you passionate about technology, customer service, and achieving sales success? Prime Management Group, based in Nashville, TN, is seeking a driven and enthusiastic AT&T Customer Brand Ambassador to represent our client AT&T, a leader in wireless services. Grow your career in an exciting retail sales environment and make an impact in one of the most dynamic industries.
What You'll Do:
Promote AT&T Products & Services: Engage with customers in retail partner locations, showcasing AT&T's wireless plans, devices, and accessories. Build strong relationships with customers by explaining product features and offering personalized solutions.
Meet and Exceed Sales Goals: Leverage your sales expertise to consistently hit or surpass weekly and monthly sales targets. Your success directly impacts your income and career progression.
Deliver Exceptional Customer Experiences: Provide top-tier customer service by answering questions, offering advice, and recommending tailored solutions to meet customer needs.
Maintain Expert Product Knowledge: Stay up-to-date with the latest AT&T wireless products, services, and promotions through ongoing training and development.
Collaborate with Retail Partners: Work closely with in-store teams to strengthen the customer experience and enhance AT&T's presence within retail locations.
Your Skills and Qualifications:
Full-Time Availability: Ability to work retail hours, including weekends and holidays, to meet the demands of a fast-paced environment.
Sales-Driven Mindset: You're a natural self-starter who thrives in a goal-oriented setting. Achieving and exceeding targets excites you.
Customer Service Excellence: You excel at connecting with people and providing outstanding service that leaves a lasting impression.
Willingness to Learn: You're eager to dive into training and stay informed about new wireless technology and AT&T products.
Experience in Sales or Retail (Preferred): While previous retail sales experience is helpful, we're happy to train the right candidate who brings passion and a strong drive for success.
What We Offer:
Weekly Pay: Earn reliable weekly compensation based on your performance and results.
W2 Employment Benefits: Enjoy the security of a full-time position with opportunities for growth.
Career Advancement: We prioritize your development through structured training, mentorship, and advancement opportunities.
Dynamic Work Environment: Work in an energetic, fast-paced retail setting, interacting with a variety of customers every day.
Ready to take your career to the next level? Join the Prime Management Group team in Nashville, TN, and represent one of the most recognized brands in wireless services - AT&T!
$32k-46k yearly est. Auto-Apply 25d ago
International Travel Professional
206 Tours
Agent job in Brentwood, TN
Exciting opportunity to be part of a International Tour Operator specializing in Catholic Pilgrimages.
206 Tours, a leading Tour Operator with over 39 years of experience, is seeking an International Travel Professional
to join our team. This is an in-office position. The ideal candidate must possess strong computer skills, excellent organizational abilities, and have a passion for providing exceptional customer service!
Responsibilities:
Handle daily data entry tasks, including processing reservations and communicating with clients, organizations, travel agents, priests, churches, and more.
Respond promptly to customer inquiries through various channels such as phone calls, online chat system, emails, social media, while always ensuring excellent customer service.
Reconfirm tour and travel arrangements with operators worldwide and airlines to ensure seamless operations.
Support the sales team with administrative tasks to enhance the overall efficiency of day-to-day operations.
Requirements:
Minimum of 3 years experience in operations
Strong computer skills and proficiency in data entry.
Exceptional organizational abilities to manage and prioritize multiple tasks effectively.
Excellent communication skills to engage with clients and stakeholders professionally.
Attention to detail and accuracy to ensure error-free data entry and customer communication.
Previous experience in the travel or hospitality industries or related fields is a plus but not mandatory.
Previous experience with GDS systems preferred, but not mandatory.
Benefits:
Competitive compensation package, reflecting your skills and dedication.
Growth opportunities in a company that has been successfully operating for 39 years.
A supportive and appreciative work environment where your contributions are recognized.
Health Insurance, Dental Insurance, and SIMPLE IRA match opportunities
Potential for occasional travel opportunities.
Please note:
This position is an in-office role, and applicants must live within a reasonable commuting distance of our office location.
Remote positions are not available.
This role requires flexibility to ensure team goals are met, including occasional work outside standard hours.
Initiative and ownership are core to success and directly impact performance evaluation.
Ready to embark on a fulfilling journey with 206 Tours? Take the first step and submit your application today!
For more information about our company, please visit *****************
We look forward to welcoming you to the 206 Tours family!
$42k-66k yearly est. 60d+ ago
Reservations Agent - Full Time
Contour Aviation 4.0
Agent job in Smyrna, TN
Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Full-Time Employee Benefits & Compensation Overview
As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs:
Insurance
* Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)
401(k) Savings Plan
* Eligibility begins the first day of the month following your hire date.
* The Company offers a matching contribution up to 6% of your eligible compensation.
* Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
Paid Sick Leave
* Accrual of up to 56 hours of paid sick leave per year.
* Unused sick leave rolls over annually until your sick bank reaches 480 hours.
Vested Vacation Hours
* Eligible to receive vacation hours on January 1st following your hire date.
* These hours will be vested and available for use in accordance with Company policies.
Non-Revenue/Space Available (NRSA) Travel Privileges
* NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.
Leaves of Absence
* Eligible for various types of leave, including:
* Medical Leave
* Non-Medical Family Care Leave
* Maternity and Paternity Leave
* Personal Leave
* Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.
Compensation Details
* The starting hourly rate for this position is between $16.50 and $21.50 based on your prior work history. Based on your performance, you are eligible to receive a step increase of $1.00 each year on pay anniversary date until you reach $21.50. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year.
* When you work on a Contour Airlines observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour Airlines' observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.
* When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.
Equal Employment Opportunity
Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************.
Join Our Growing Team
Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.
Summary of Essential Duties
The Reservations Agent is responsible for providing exceptional customer service by assisting passengers with flight reservations, itinerary changes, fare inquiries, and general travel-related questions. This position requires accuracy, professionalism, and adherence to company policies and FAA/DOT regulations.
Key Responsibilities
* Handling incoming bookings and service inquiries for airline reservations using Company resources to provide complete and accurate air itineraries.
* Book applicable air itinerary to ensure accurate flight arrivals/departures as well as costing requirements within one hour of receipt of request.
* Responsible for assisting customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment.
* Read, understand, and apply contract bulk rules and restrictions including bulk fares, codeshares, routing requirements, ticketing deadlines, changes, and cancellations.
* All agents will be called to solve customer-related issues and requests; to hold their composure during all situations with customers. Be capable of problem-solving situations with customers self-sufficiently.
* Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
* Show dedication and commitment to always handling telephone calls and passengers whilst carefully following all Contour procedures and regulations to achieve the highest possible quality of reservations and ticketing service.
* Process miscellaneous requests including seat assignments, SSRs, and email confirmation requests.
* Process airline schedule changes and inform internal and external customers of changes.
* Process queues with efficiency and accuracy according to department protocol.
* Courteously communicate with external customers to advise of applicable air itinerary changes resulting from an airline-initiated flight change.
* Work within team to achieve performance standards for all brands and air department duties.
* Provide assistance over the phone for in-house reservation agents and managers.
* Responsible for assisting Contours employees with all travel needs. i.e., airline, hotel, and car rental accommodations for Charter trips and/or positioning for training.
* Ability to keep open communication with other team members.
* Work directly with management on problem solving.
* Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing on daily basis.
* Maintain the integrity of the company and our airline partners.
* Be available to work any shift during business hours including rotating weekends if necessary.
* Perform other job-related duties as assigned by management
$16.5-21.5 hourly 45d ago
Service BDC Call Center Agent
AMSI Real Estate Services 4.2
Agent job in Franklin, TN
Join one of the Tennessean's Top Workplaces of Middle Tennessee (for over 5 years) where we believe happy employees make happy customers! We are growing and want you to grow with us too!
Job Description
Toyota of Cool Springs is seeking a well-spoken, friendly, and customer-centric call center agent.
SUMMARY
Provide truly exceptional customer service in a fast paced work environment at a high volume dealership.
Responsibilities
Answers incoming calls promptly and professionally
Obtains customer and vehicle information
Creates appointments for vehicle maintenance, service and recalls
Makes outbound calls to existing customers to follow-up on recent service and schedule next appointments
Qualifications
Positive attitude
Well-spoken with previous call center/receptionist experience
Proficiency with computers
Must be able to multi-task
Must be a solution-oriented problem solver
Customer Satisfaction focused
What We Offer
Base pay $17/hour plus commissions and bonus, guaranteed minimum of at least $19.50/hour
401(k) Savings Plan with Employer-Match
Medical Insurance
Dental Plan
Vision Plan
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Vacation
5-Day Work Week
Locally Owned
We promote from within
$17 hourly Auto-Apply 60d+ ago
RE Sales Agent
Carrington Mortgage 4.5
Agent job in Brentwood, TN
Vylla Home is redefining the homeownership experience for agents like you!
At Vylla Home, our mission is simple: to deliver an extraordinary homebuying or selling experience for each and every client! Join our team as a Real Estate Agent and be part of disrupting the real estate industry, all without skimping on the resources, training, tech and tools you need.
Vylla Home invests in you! We provide everything from free marketing and customer relationship management tools to 24/7 training, face-to-face broker support, qualified leads and referrals and much more.
Vylla's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and employees. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership - from real estate with Vylla Home to Title/Settlement and Escrow services, Mortgage lending, and more - all under one roof!
We offer our agents:
Up to 100% Broker Split - keep your commission and set your own value! Unlimited opportunity to earn what you are worth.
Reasonable flat rate referral fees. No hidden costs!
Qualified leads, assets and referrals
Free CRM and CMA tools, transaction management system, e-signatures and more
Customized training, live demos and more available 24/7
Customizable agent websites, marketing support, social media training and more
Face-to-face broker support and coaching - true mentorship
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our headquarters in Aliso Viejo, California)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution (Carrington and Vylla family of companies)
Incentive program to earn cash if you help grow our team and bring new agents onboard
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
$35k-62k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
Arbor Lodging 3.5
Agent job in Franklin, TN
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$25k-31k yearly est. 59d ago
Call Center
Perunhr
Agent job in Spring Hill, TN
Responsibilities
Professionally represents Companies Mission and Values and the Brand during each customer engagement.
Answers inbound calls in a Call Center environment
Resolves and documents all customer contacts, inquiries, and concerns in the system.
Follows through with a sense of urgency on any research or additional contact to ensure customer complaint or query is resolved in a timely manner.
Partners with the field, vendors and internal departments to ensure resolution to customer contacts as needed.
Provides product information and project information, which could include recommending products to purchase and/or their effective use.
May perform other duties as assigned *
Qualifications
Basic computer skills with experience in Microsoft Word, Microsoft Excel
Strong communication (verbal, listening, and written) and interpersonal skills
Must have ability to handle conflict positively
Strong sense of urgency
Must demonstrate strong problem solving, multi-tasking and critical thinking skills
Experience in call logging systems is preferred
Customer service-focused call center experience is helpful
Overview
Hybrid Role: This is not a fully remote position | Training will be in-person
$27k-38k yearly est. 60d+ ago
Inbound Appointment Specialist
Best Choice Roofing Holdings
Agent job in Goodlettsville, TN
We are looking for a highly motivated and results-driven individual to join our team as a Customer and Sales Representative/Inbound Appointment Specialist. In this role, you will be responsible for handling inbound calls from potential, new, and existing customers, as well as conducting outbound calls to convert leads into qualified in-home appointments. Your primary goal is to set appointments with all decision-makers present, ensuring our sales professionals have the best opportunity to close deals.
About Us:
Best Choice Roofing was founded in 2009 and has rapidly grown to become one of the largest residential roofing companies in the US. Our balance of expertise, winning sales system, top-of-the-line materials partnerships, and consistent customer satisfaction have helped Best Choice Roofing to become the fastest growing roofing company in the country.
Our team is dedicated to building strong relationships with clients and each other so we can achieve great things together! We believe in teamwork, continuous improvement, and celebrating success.
Key Responsibilities:
Handle inbound calls and make outbound calls to leads generated from our website, lead providers, and inbound web forms.
Adhere to standard operating procedures (SOP) and follow the designated call cadence for each lead source.
Schedule and confirm appointments for the sales team, ensuring clear and accurate handover of information.
Maintain accurate and up-to-date records of all calls, appointments, and client interactions in our internal systems.
Consistently meet or exceed daily, weekly, and monthly performance targets for appointment setting and conversion.
Conduct cold calls using a provided lead database and re-engage with prior contacts and warm leads.
Requirements
Qualifications:
Previous experience in a call center or sales role is preferred.
Excellent verbal and written communication skills.
Strong customer service skills.
Strong computer proficiency; ability to talk and type simultaneously.
Highly organized, with strong multitasking capabilities.
Financially motivated and driven to succeed in a fast-paced environment.
Confident communicator with strong persuasion skills, the ability to think quickly, multitask effectively, and maintain a proactive, goal-oriented mindset.
What Makes Us The Best Choice?
Competitive Compensation: $19-21 hourly with bonus opportunities of up to $750 a month!
Real Career Growth Opportunity: We value our employees and offer opportunities for advancement and professional development.
Company-enhanced benefits, including access to Medical, Life, Dental, and Vision insurance coverage as well as 401k for retirement.
We are an Equal Opportunity Employer, a drug-free workplace, and comply with all applicable federal and state regulations.
Salary Description $19-21 hourly
$19-21 hourly 2d ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Agent job in Mount Juliet, TN
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1012915BR
Location Number 001064 Mount Juliet TN Store
Address 401 S Mt Juliet Rd Ste 370$15 - $20.57 /hr
Pay Range $15 - $20.57 /hr
$15-20.6 hourly 31d ago
Leasing & Marketing Agent - Part-Time (1099)
Darwin Homes
Agent job in Murfreesboro, TN
About Viewpoint at Murfreesboro
Viewpoint at Murfreesboro is a brand-new 171-unit townhome community in the heart of Murfreesboro, TN. The property consists of 3- and 4-bedroom townhomes, clubhouse, swimming pool, pet park, play lawn, and leasing center.
Position Overview
Adoor is seeking a highly motivated and skilled Leasing & Marketing Agent to join our team as a 1099 independent contractor. This team member will work closely with the Community Manager, residents, and others to assist in overseeing all aspects of the community's daily operations. This role requires regular communication with residents to ensure leasing and marketing goals are met on a monthly basis. The agent will adhere to lease policies and will be responsible for the accurate and timely completion of marketing processes and reports.
Key Responsibilities
Manage all aspects of the leasing process, including leasing townhomes, sending follow-up email campaigns, and assisting to ensure a smooth move-in for all new residents
Greet clients, assess needs, answer questions, and provide tours of the townhomes and community
Process applications and prepare and review lease agreements and renewals
Respond to in-person, phone, and email inquiries, including providing leasing information, making appointments, and creating and following up with maintenance requests
Assist with completing weekly, monthly, and special reports as assigned by the Community Manager
Provide excellent customer service and assist all clients with a positive and friendly tone
Implement customer-centric initiatives and ensure compliance with Fair Housing regulations while fostering a positive environment
Oversee marketing strategies and property administration to support revenue goals and maintain high customer satisfaction
Plan and execute successful resident events
Assist with move-in and move-out processes
Inspect and report on property curb appeal and overall appearance of buildings and amenities
Monitor resident feedback regarding facilities and maintenance needs
Assist with customer sales interactions
Utilize KPIs to report on trends and proactively address issues
Perform weekly market surveys to identify local marketing opportunities
Execute social media and communication strategies to engage customers
Qualifications
High school diploma or equivalent required
Minimum 2+ years of residential, student, multifamily, or BTR experience
Experience with PMS and communication systems
Valid driver's license and reliable transportation
Prior experience in a Leasing or Marketing role is highly preferred
Ability to function in a high-paced and at times stressful environment
Team player with excellent communication skills
Detail-oriented with a commitment to accurate documentation
Physical Requirements
Ability to lift up to 50 lbs
Frequent standing, walking, climbing, bending, and kneeling
Must be able to work in both indoor and outdoor environments in varying weather conditions
As a 1099 independent contractor, this position does not include employee benefits. Contractors are responsible for their own taxes, insurance, and other self-employment obligations.
Accommodation: Darwin Homes, Inc & Adoor Property Management Inc is committed to providing reasonable accommodations for qualified individuals with disabilities and ensuring accessibility in the workplace. If you require accommodation due to a disability to perform the essential functions of the job, please inform us at the time of application.
Darwin Homes, Inc & Adoor Property Management Inc is an equal opportunity employer and makes employment decisions based on merit. We prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable laws. Darwin Homes, Inc complies with all applicable federal, state, and local laws regarding equal employment opportunity and strives to create a diverse and inclusive work environment for all employees.
$27k-45k yearly est. 8d ago
Account Service Representative (Personal Banker)
Liberty Federal Credit Union
Agent job in Columbia, TN
Liberty FCU, a full-service credit union, is seeking an Account Service Representative (Personal Banker) to assist with the daily retail operations and activities out of our NEW Columbia Office, located at 203 S. James M Campbell Boulevard, Columbia, TN 38401 projected to open in the third quarter of 2026. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking, and problem-solving skills. Previous credit union or financial institution experience is preferred. If applicable, an initial six-eight week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If you are interested in applying for this position, please click Apply.
Duties and responsibilities include but are not limited to the following:
Serve as a primary Account Service Representative.
Meet with members to determine their banking needs and recommend appropriate accounts.
Assist members with enrolling in credit union products and services.
Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures.
Ensure all required account documents are completed accurately.
Strive to meet cross sell goals.
Assist members with certificates, IRA and HSA accounts.
Serve as a Notary Public and Signature Guarantee for credit union transactions.
Open and close safe deposit boxes.
Maintain a working knowledge of the credit union's core processing system.
Serve as a Consumer Loan Processor.
Meet with members to determine their lending needs and recommend appropriate loan type.
Maintain an active knowledge base of lending products, guidelines, policies, and procedures.
Identify and recommend additional products that meets the member's needs.
Ensure all required lending documents are completed accurately.
Make follow up outbound calls to members to inquire about lending needs.
Strive to support branch lending goals.
Serve as back-up Teller/Member Service Representative (MSR).
Perform various member transactions such as deposits, withdrawals, and loan payments.
Ensure transactions are posted efficiently and correctly.
Assist in balancing branch cash machines.
Ensure cash drawer is in balance daily.
Answer member telephone inquiries.
Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
Open and close the office on a rotating basis or when necessary.
Serve as Saturday manager or any other assigned position on a rotating basis.
Assist branch office with record keeping of employee absences and training when necessary.
Develop a working knowledge of the credit union's data and word processing system.
Any other duties assigned by my supervisor or management.
Qualifications:
Must have a HS diploma or GED and be at least 18 years of age.
Must be able to work a flexible schedule and travel to other office locations when needed.
Must be able to stand for long periods of time and do some heavy lifting.
Must have 1-2 years of cash handling experience.
Banking experience is desired.
Benefits and Compensation:
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
$21k-27k yearly est. Auto-Apply 6d ago
Appointment Setter - Brand Ambassador
Renewal 4.7
Agent job in Hendersonville, TN
Are you a driven, outgoing professional with a passion for sales, marketing, and customer engagement? Do you thrive in face-to-face interactions and love the challenge of persuading and influencing others? If so, this is the perfect opportunity for you!
Why Join Us?- Great Pay & Uncapped Bonuses - $18/hour + weekly performance bonuses - Paid Training - Learn lead generation, sales strategy, and event marketing techniques- Perks & Benefits - Mileage reimbursement, student loan repayment, tuition assistance, employee discounts, and more- Career Growth - Clear path into full-time sales or team leadership roles
What You'll Be Doing- Engaging with homeowners at retail stores, tradeshows, and high-traffic community events- Starting conversations, building rapport, and uncovering customer needs- Generating high-quality leads and booking free, in-home consultations for our sales team- Educating potential customers on our industry-leading window and door solutions- Using persuasion and influence to encourage homeowners to take the next step
What We're Looking For:- A natural salesperson - you love talking to people and have a talent for persuasion- Resilient and goal-oriented - comfortable handling rejection and staying motivated- Strong communicator - able to connect, influence, and engage with all types of people- Comfortable in face-to-face marketing settings- Must have: personal vehicle and valid driver's license- Willing and able to stand on your feet for 5-10 hours- Physically able to lift and carry up to 50 lbs (event materials, display items, etc.)- A growth mindset - eager to learn and develop your sales skills
About UsRenewal by Andersen is the custom window and door replacement division of Andersen Corporation, a company that's been trusted for over 120 years. As a Brand Ambassador, you'll be the face of our company, introducing homeowners to the products and experiences that make us the most recognized name in the industry.
Apply TodayThis is a great opportunity for students, career changers, or anyone looking for excellent earning potential. If you're ready to grow your skills and income, we want to hear from you!
#LI-CC1SMS terms: Windows, LLC offers you the option to engage in SMS text conversations about your job application. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. You may reply STOP to cancel and HELP for help.
By opting-in to receiving SMS text messages about your job application, you acknowledge and agree that your consent data, mobile number, and personal information will be collected and stored solely for the purpose of providing you with updates and information related to your job application. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$18 hourly Auto-Apply 60d+ ago
Reservations Agent - Full Time
Corporate Flight Management 4.0
Agent job in Smyrna, TN
Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Full-Time Employee Benefits & Compensation Overview
As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs:
Insurance
Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)
401(k) Savings Plan
Eligibility begins the first day of the month following your hire date.
The Company offers a matching contribution up to 6% of your eligible compensation.
Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
Paid Sick Leave
Accrual of up to 56 hours of paid sick leave per year.
Unused sick leave rolls over annually until your sick bank reaches 480 hours.
Vested Vacation Hours
Eligible to receive vacation hours on January 1st following your hire date.
These hours will be vested and available for use in accordance with Company policies.
Non-Revenue/Space Available (NRSA) Travel Privileges
NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.
Leaves of Absence
Eligible for various types of leave, including:
Medical Leave
Non-Medical Family Care Leave
Maternity and Paternity Leave
Personal Leave
Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.
Compensation Details
The starting hourly rate for this position is between $16.50 and $21.50 based on your prior work history. Based on your performance, you are eligible to receive a step increase of $1.00 each year on pay anniversary date until you reach $21.50. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year.
When you work on a Contour Airlines observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour Airlines' observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.
When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.
Equal Employment Opportunity
Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************.
Join Our Growing Team
Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.
Summary of Essential Duties
The Reservations Agent is responsible for providing exceptional customer service by assisting passengers with flight reservations, itinerary changes, fare inquiries, and general travel-related questions. This position requires accuracy, professionalism, and adherence to company policies and FAA/DOT regulations.
Key Responsibilities
Handling incoming bookings and service inquiries for airline reservations using Company resources to provide complete and accurate air itineraries.
Book applicable air itinerary to ensure accurate flight arrivals/departures as well as costing requirements within one hour of receipt of request.
Responsible for assisting customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment.
Read, understand, and apply contract bulk rules and restrictions including bulk fares, codeshares, routing requirements, ticketing deadlines, changes, and cancellations.
All agents will be called to solve customer-related issues and requests; to hold their composure during all situations with customers. Be capable of problem-solving situations with customers self-sufficiently.
Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
Show dedication and commitment to always handling telephone calls and passengers whilst carefully following all Contour procedures and regulations to achieve the highest possible quality of reservations and ticketing service.
Process miscellaneous requests including seat assignments, SSRs, and email confirmation requests.
Process airline schedule changes and inform internal and external customers of changes.
Process queues with efficiency and accuracy according to department protocol.
Courteously communicate with external customers to advise of applicable air itinerary changes resulting from an airline-initiated flight change.
Work within team to achieve performance standards for all brands and air department duties.
Provide assistance over the phone for in-house reservation agents and managers.
Responsible for assisting Contours employees with all travel needs. i.e., airline, hotel, and car rental accommodations for Charter trips and/or positioning for training.
Ability to keep open communication with other team members.
Work directly with management on problem solving.
Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing on daily basis.
Maintain the integrity of the company and our airline partners.
Be available to work any shift during business hours including rotating weekends if necessary.
Perform other job-related duties as assigned by management
Qualifications
Be at least 18 years of age
Prior customer service experience preferred but not required.
Be authorized to work in the United States and able to travel in and out of the United States.
Must have a valid driver's license and good driving record.
Must understand, read, and write English. Ability to read, write, speak, and understand Spanish a plus but not required.
Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar soft wares
Able to type 30 words per minute.
Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
Possess strong leadership and organizational skills.
Must have well-developed people skills and ability to work with a variety of personalities.
Able to coordinate multiple priorities and meet deadlines.
Able to handle interruptions and a fast-paced environment.
Maintain strong attention to detail.
Be self-motivated and able to motivate others.
Ability to work independently and as part of a team.
Excellent communication skills both written and verbal delivered with tact and professionalism
Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
To support the operations, a Reservations Agent must be willing to work nights (including overnight shifts between the hours of 9:00PM to 6:00AM), weekends, holidays, as well as a varying schedule.
Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.
$16.5-21.5 hourly 21d ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Agent job in Hendersonville, TN
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.