The Greysteel Company
Smart investments begin with sustainable relationships.
Greysteel is a leading advisor for private, middle market, and institutional real estate investors. Our collaborative platform optimizes solutions for our clients by providing end-to-end investment services including investment property sales, capital markets, and structured finance. The ability to blend cutting-edge technology, market expertise, and proven proprietary processes uniquely positions Greysteel's advisors to deliver best‑in‑class client service.
Greysteel's advisors create a market for each engagement, spanning all commercial property investment activities, from asset dispositions to senior loans and structured financings. Our reputation as market creators has been built on consistently solving complex challenges by leveraging our data and technology suite to identify and execute the optimal capital event for our clients.
The Opportunity
Greysteel is seeking self‑motivated individuals, with an entrepreneurial mindset who are passionate about commercial real estate, to leverage Greysteel's collaborative platform for their success. As a mortgage broker your primary focus will be to develop and maintain client relationships by providing best‑in‑class advisory services throughout the transaction lifecycle. Your efforts will be supported by Greysteel's Engine; a powerful infrastructure that includes industry‑leading training, coaching, research, marketing and analytics supported by a seasoned transaction management team.
Key Responsibilities
Leverage Greysteel's collaborative platform to advise clients on their commercial real estate transactions.
Become an expert in your market by staying up to date on industry trends and activity.
Prospect, cultivate, and maintain client relationships.
Conduct and present in-depth property analysis, financial modeling, sales and due diligence reviews.
Create a market for investment opportunities leveraging the Greysteel Engine and our proprietary process.
yourself, your colleagues, and Greysteel with professionalism and integrity.
Successful Advisors Have
An entrepreneurial mindset and strong desire to build your own business.
An exceptional work ethic.
Demonstrated ability to work independently, set and exceed goals.
Coachability and eagerness to constantly learn.
The ability to communicate complex ideas.
A Bachelor's degree or two years related work experience.
What We Offer
A powerful training and development program with exposure to a vast network of industry professionals.
Collaborative platform and a shared database of clients.
The freedom to build your own business within a proven model for success supported by the Greysteel Engine.
Unlimited earning potential through a commission‑only role.
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$86k-109k yearly est. 5d ago
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Commercial Lines Client Service Rep
Summit Bridge Partners 4.5
Agent job in Baltimore, MD
About the Role
The Commercial Lines Client Service Representative plays a vital role in supporting our commercial clients and ensuring their insurance needs are met with professionalism and care. As the primary point of contact for business clients, you will deliver exceptional service, provide expert guidance on commercial coverage, and maintain strong client relationships. This position is key to sustaining our reputation for excellence and driving client retention.
Key Responsibilities
● Provide timely and professional assistance to commercial clients regarding their insurance policies, including coverage questions, billing inquiries, and policy changes.
● Process new business applications, renewals, endorsements, audits, and cancellations accurately and efficiently.
● Proactively identify client needs and recommend appropriate coverage options or enhancements to protect their business.
● Maintain accurate client and policy information in the agency management system.
● Assist in the claims process by guiding clients and collaborating with carriers to ensure fair and timely resolution.
● Coordinate with producers and underwriters to deliver comprehensive solutions for complex commercial accounts.
About the Candidate
The ideal candidate has a strong background in customer service and experience working with commercial insurance accounts. They excel at building lasting relationships with business clients and explaining complex coverage in clear, understandable terms. Highly organized and detail-oriented, they thrive in fast-paced environments and manage multiple priorities with accuracy. Their proactive communication and commitment to service excellence make them an invaluable member of the team.
Qualifications
Experience: 2+ years in a customer service role, preferably within commercial insurance.
Active P&C license preferred but not required with the right experience
Strong written and verbal communication skills
Tech-savvy, detail-oriented, and organized
Experience with an agency management system is a plus.
Team-first mentality with a proactive and collaborative attitude
Compensation & Benefits
Competitive base pay range of $60,000 to $80,000
Full benefits package including health insurance and retirement contributions
Free parking
Work Environment
In-office role (Monday to Friday schedule).
Communication channels include phone, email, and team collaboration platforms
Small team with supportive culture and a mix of independent and group tasks
$60k-80k yearly 5d ago
Field Customer Service Rep
Bradyplus
Agent job in Upper Marlboro, MD
Field Service Rep We are in search of a Field Service Representative who works with customers in the multi-family housing industry to provide operational solutions for their maintenance supply needs. The FSR supports inventory management, placing orders, product consultation and problem solving. He or she will serve as the customer's primary operational contact and will ensure complete satisfaction with deliveries, products, and services.
Responsibilities Include:
Provide stellar customer service as the primary contact for the inventory and service needs of Onsite Properties customers (property
managers, service managers, engineers, etc.)
Travel daily throughout MD, DC, and VA to assigned customer locations.
Manage inventory levels at customers' shops including cycle-counting inventory, and either ordering product from Daycon Products or T2
vendor as required to bring inventories back in line or placing 'pick-up' orders to fix any overstock positions or incorrect product.
Provide order information in a timely fashion, to allow the highest level of coordination with the Daycon distribution team.
Support with ensuring timely and accurate deliveries.
Execute the Onsite Properties script to include review of seasonal items, review of special projects and special orders; Partner with Outside
Sales as needed to ensure alignment and opportunities for account growth.
Work with Onsite Properties detailer team to set up new client shops as required.
Partner with Daycon Procurement team to ensure the accuracy of stocking positions on hardware.
Maintain and update the accuracy of onsite labels.
Provide reports and information as requested in a timely manner.
Provide ongoing feedback to Daycon/Onsite leadership regarding customer trends or process improvement.
The Ideal Candidate Will Have:
1-3 years of experience with trade work, such as plumbing, electrical, HVAC
Ability to professionally engage with customers in the field and by phone.
Willingness to spend the majority of your workday with local travel throughout MD, DC and VA
Computer proficiency includes Outlook, Word, and basic Excel.
Keen attention to detail and organizational skills
Basic math skills - multiplication, division, fractions
Effective oral and written communication skills
Ability to work independently and as a team.
A valid Driver's License and safe driving history
Frequent sitting, standing, and walking.
Occasional lifting of up to 50lbs, rare push/pull of up to 75lbs. stand
Compensation & Benefits
The pay range for this role is $50,000-$55,000/year. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.
About BradyPLUS:
BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ***************** .
BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.
$50k-55k yearly 2d ago
Client Service Representative - Floater (Glen Burnie Branch)
Atlantic Union Bank 4.3
Agent job in Glen Burnie, MD
Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner. Greet and provide exceptional service in person and by telephone/email. Provide accurate information regarding Bank services, Client Service, Floater, Representative, Service, Retail, Business, Client
$32k-43k yearly est. 4d ago
Customer Service Representative
Arata Expositions 4.1
Agent job in Gaithersburg, MD
We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities:
Draft correspondences and other formal documents
Plan and schedule events
Assist onsite at Tradeshows and Conferences
Answer inbound telephone calls
Develop and implement organized filing systems
Perform all other office tasks
Qualifications:
Ability to prioritize and multitask
Excellent written and verbal communication skills
Strong attention to detail
Strong organizational skills
Proficiency in Microsoft Office
Requirements
Must be available to travel
Must be available to work occasional weekends/evenings
Must have a driver's license and car
Must be available to work overtime
$29k-35k yearly est. 2d ago
Customer Service Representative
Carroll Independent Fuel Company 4.1
Agent job in Annapolis, MD
The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.
Principal Duties and Responsibilities:
Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
Respond to all customer requests in a timely manner.
Support and follow all safety and security initiatives.
Ensure proper cash handling with the operations of the POS and cash bank procedures.
Adhere to all store operations procedures, policies and guidelines.
Properly execute up-selling initiatives and provide a value to the customer.
Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
Effectively communicate with store management and team members.
Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
Adhere to all Food Service Program procedures, standards and sanitation requirements.
#cashier#retailjobs#ind HM
Minimum Knowledge, Skills and Abilities:
Must be at least 16 years old
Strong focus on customer service and working with people
Strong commitment to teamwork
Strong communication skills, including the ability to professionally communicate verbally to customers
Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
Flexible and adaptable to change
Ability to handle difficult situations professionally
Ability to lift up to 50 lbs.
Reliable transportation
Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.
Working Conditions:
Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or dealing products.
Spends the majority of the shift standing with frequent bending and lifting.
In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations
$33k-39k yearly est. 2d ago
ISSJ III Foreign Disclosure Representative (FDR)
BTS Software Solutions 3.4
Agent job in Columbia, MD
AVAILABLE UPON CONTRACT AWARD
Primary Location: Ft Bragg, NC
Clearance Requirement: Active Top-Secret Clearance with SCI Eligibility
BTS Software Solutions is seeking Foreign Disclosure Representatives to prepare and process foreign disclosure requests and propose recommendations to the Government per U.S. disclosure and release policies and guidance. The FDR reviews various products for release, ensuring All-Sources have been identified and appropriate security classification markings are applied and verifies sources against product content. The FDR maintains record archives of disclosure requests and adjudications and responds to requests for data; proposes disclosures or releases of information after technical and substantive reviews of information; advises on foreign disclosure policy and procedures in accordance with the Foreign Disclosure program; and tracks and maintains records for decisions concerning disclosure. The FDR possesses in-depth knowledge and experience in IC and DoD policies and procedures for determining the releasability of classified information. These positions support the J2 both CONUS at Ft Liberty, NC and OCONUS/TDY at a fixed location, on a 6-month rotational basis.
Required Qualifications:
Minimum of eight (8) years intelligence analyst or intelligence operations experience is highly desirable.
Minimum of two (2) years working as a Foreign Disclosure Representative experience is highly desirable.
Provide foreign disclosure recommendations after analyzing release requests for Classified Military Information (CMI) and Controlled Unclassified Information to support US Government information/intelligence sharing requirements.
Manage actions related to facilitate foreign visit requests, provide, and assist in foreign disclosure training, provide foreign disclosure/technology security review of technology, TTPs and operational/intelligence products across CAT 1-8 areas IA W NDP-1.
Conduct FDR duties IAW National Disclosure Policy One (NDP-1), CJCSI 2110.0 IE, DoDD 5230.11, ITAR, and USSOCOM policies.
Collaborate with Government individuals responsible for foreign disclosure, technology transfer, and export control.
Operate designated foreign disclosure database/management systems (i.e., Foreign Disclosure Management System, iDisclose, etc.) to log and provide foreign disclosure review and recommendations from varied sources, as directed by the Government.
Provide recommendations on use of DoD National Sharing Policies in support of the SOF enterprise to ensure maximum sharing with key partner nations.
Provide recommendations to Chief and/or Deputy Chief regarding foreign disclosure policies of controlled unclassified and classified information IAW applicable directives and policies per ICPG 403.1.
Prepare responses to Freedom of Information Act (FOIA) requests.
Company Overview:
BTS Software Solutions is a Service-Disabled Veteran Owned Small Business who are community-focused innovators who transform ideas into technology to serve people. We recognize that innovation is only valuable when applied towards a needed solution. Technology has no value without the hard work to turn ideas into reality. Our roots are in helping save Soldiers lives through technology. We bring that ethos to serving our community. We create solutions that touch people's lives - products to communicate, to connect companies with customers, to stay informed, to save lives, and to enhance lives.
We have a small company persona with a large company ethos and capabilities; we create elegant solutions for complex problems that will enrich peoples lives. We offer one of the best benefits packages in the industry: Competitive health benefits package, PTO, 401K matching and vested from day one to name just a few of our benefits and perks.
BTS Software Solutions is an Equal Opportunity Employer (EOE). All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
$32k-47k yearly est. 16h ago
IAD Customer Service Baggage Drop Agent
ABM Industries 4.2
Agent job in Washington, DC
**Title:** IAD Customer Service - Baggage Drop Agent - Vendor Behind Counter (VBC)
**Pay Rate:** 18.13 per hour
**Job Classification:** Full-Time, Non-Exempt
**Shift:** Your **work schedule (shift)** will depend on what the company needs and which shifts are available when you finish onboarding.
+ 04:00 AM - 12:30 PM
+ 05:00 AM - 13:30 PM
The **Customer Service - Baggage Drop Agent also known as Vendor Behind Counter (VBC)** assists airline passengers by verifying government-issued identification, issuing passenger baggage tags, and moving such baggage to the client conveyor belt system.
**Basic Qualifications:**
- Must be 18 years of age or older
- No high school diploma, GED, or college degree required
**Preferred Qualifications:**
- One (1) year of customer service or similar work experience preferred
**Specific Duties/Essential Job Functions** : (Other duties may be assigned)
+ Meet and greet airline customers in a positive and friendly manner.
+ Move stanchions for optimal line queue management.
+ Verify government-issued photo identification and /or authorization to ensure only authorized access to the concourse.
+ Issue customer baggage tags and place such tags on checked baggage.
+ Move tagged baggage to the client conveyor belt system.
+ Comply with all safety, security, compliance, and quality standards and employees must also adhere to all hazardous materials handling requirements.
+ Maintain a clean and safe work area at all times.
+ Miscellaneous duties as assigned.
**Physical Demands:**
+ The individual may be required to stand and walk for 2/3 or more of the work shift.
+ Individuals may be required to talk, hear, and use hands to handle or feel, for 2/3 or more of the work shift.
+ Individuals may be required to periodically lift 75 pounds or more for up to 2/3 of the work shift
**Work Environment:**
+ The work environment has a moderate noise level.
**Language Skills:**
+ Ability to communicate effectively in the English language.
+ Ability to read and interpret documents such as government-issued identification items, safety rules, operating and procedure manuals, and employee handbooks.
+ Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
**Math Skills:**
+ Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal
**Reasoning Ability** :
+ Ability to apply common sense understanding in order to carry out instructions furnished in written, oral, or diagram form.
+ Ability to deal with problems involving several concrete variables in standardized situations.
**General Company Requirements:**
+ Employees must comply with the Company's uniform and grooming standards and must wear his or her SIDA badge/Airport ID at all times.
+ Employees must comply with all guidelines and policies set forth in ABM Aviation's Employee Handbook. These policies include, but are not limited to, the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy
**Experience:**
+ Previous airport, baggage handling, warehouse, or porter experience preferred.
**Overall:**
+ Must be 18 years of age or older.
+ Must be willing to work on assigned schedule, which includes weekends.
+ Must meet all requirements to receive required airport SIDA badge, and Customs Seal (if applicable), including successful completion of a background check and ten-year work history.
**MUST have** the following three documents with yo for the SIDA Badge Application CBP purposes in case we move you forward for the next steps:
+ SSN
+ **Identification with Current Address (Choose one)****
+ State ID
+ Driver's License
+ **Citizenship Verification (Choose one)****
+ **US Citizens:** US Passport or US Birth Certificate/Naturalization
+ **Foreign Nationals:** Green Card or Employment Authorization Document (EAD)
+ EAD Categories ineligible for SIDA security clearance: A10, A11, C08, C10 (see recruiter for more information)
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members (******************************************************************************************************************** | (Programa de Beneficios de ABM)
REQNUMBER: 141576
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
$29k-37k yearly est. 3d ago
Customer Service Representative - State Farm Agent Team Member
Bryan Michaels-State Farm Agent
Agent job in Bel Air, MD
Benefits:
License reimbursement
401(k)
Opportunity for advancement
Paid time off
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Training & development
ABOUT OUR AGENCY:
I opened my agency in 2000 after starting my career in the claims side of the insurance industry, which gave me a strong foundation for helping customers when they need it most. Family is a huge part of my life - I'm a proud father of three, and I'm about to become a grandfather for the first time. Over the years, I've spent a lot of time coaching youth sports, which has shaped my leadership style and passion for mentorship.
Our office is a close-knit, family-oriented environment where teamwork, dedication, and genuine care for people come first. We value team members who are willing to learn, can juggle multiple priorities, and love connecting with others. You'll even find small touches of appreciation here, like spontaneous coffee happy hours to celebrate wins and build camaraderie.
If you're someone who thrives in a collaborative setting, enjoys learning, and wants to make a difference in people's lives, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Service Representative with Bryan Michaels, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$28k-37k yearly est. 2d ago
Customer Service Representative
Caliber Collision Repair Services 3.7
Agent job in Upper Marlboro, MD
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
$28k-36k yearly est. 2d ago
Customer Service Representative
Capital Bank Md 4.3
Agent job in Rockville, MD
About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of superior service. Conduct all tasks following established bank policies and procedures.
Identify opportunities to cross-sell additional products and services to existing customers. Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services. Actively support all marketing campaigns. Participate in outbound calling activities.
Position Responsibilities
Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations.
Ensure a high level of customer satisfaction through the delivery of superior service.
Conduct all tasks following established bank policies and procedures.
Identify opportunities to cross-sell additional products and services to existing customers.
Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services.
Actively support all marketing campaigns.
Participate in outbound calling activities.
Minimum Education and Experience
One year of college education or equivalent work experience
One year of experience in a cash handling position; preferably as a Teller in a Bank or Credit Union
Detail oriented
Commitment to the delivery of superior customer service
Ability to work successfully with a wide variety of people in a team environment
Ability to solve problems and use sound judgement
Strong interest in building a career in the Financial Services Industry
Willingness to work at other locations when necessary
Technical Knowledge and Skills
Microsoft office software suite (Word and Excel)
Excellent oral and written communication skills.
Compensation
Base Salary Range: $18.39 - $24.03 hourly. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance
Working Arrangements
This role is expected to work in office Monday through Friday at assigned work location.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more!
Generous Paid Time Off and Paid Holidays.
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$18.4-24 hourly 5d ago
Customer Service Representative- Waldorf Rte. 5 - Waldorf, MD
Wesbanco Bank Inc. 4.3
Agent job in Waldorf, MD
Back Customer Service Representative- Waldorf Rte. 5 #61-8681 Waldorf, Maryland, United States Apply X Facebook LinkedIn Email Copy Location
This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Waldorf Rte. 5 Banking Center.
Market Mid-Atlantic Work Hours per Week 40 Requirements
High school diploma or GED required.
Banking, cash handling, sales, and customer service experience preferred.
Job Description
Summary:
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned.
Essential Functions:
Excellent Customer Service
Operational and Security Proficiency
Identify referral opportunities
Relationship building
Cross-selling of Bank's products and services
Business development (inside and outside)
Essential Duties and Responsibilities:
Personally models the standards of the Bank's Mission, Vision, and Pledge.
Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client.
Accepts and accurately processes all financial service transactions.
Responsible for CSR cash drawer and follows proper balancing and cash handling procedures.
Complies and operates within security and audit procedures.
Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability.
Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals.
Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met.
Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals.
Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals.
Educates bank team on uncovering opportunities to help advance financial wellness of customers.
Sets priorities and follows through on the implementation of the defined sales and service activities.
Promotes company products and services in the community to assist in the continuing growth of the Bank.
Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements.
Actively participates in regular sales and staff meetings.
Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues.
Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate.
Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed.
Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures.
Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location.
Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Cross trained and expected to assist with operational duties.
Other Skills and Requirements:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements.
Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.
Strong consumer lending skills are preferred with a solid understanding of consumer lending products.
Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base.
Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing.
Must have strong product knowledge for the level of selling and successfully promoting bank products expected with position.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Sound mathematical and analytical skills preferred.
Must have excellent organizational skills and the ability to multi-task and to be flexible.
Ability to lift and carry up to 25 lbs.
Must be available to work all hours of operations.
Additional Information:
The wage range for the Customer Service Representative position is $17.00 - $20.50 per hour and eligible for approved overtime and referral incentives. The position includes 17 days of PTO (Paid Time Off) and 5 days of STD (Short Term Disability) and 11 annual paid holidays.
WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.
Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Waldorf, Maryland, United States
$17-20.5 hourly 3d ago
Travel Management Specialist (Journeyman)
Spectrum Comm Inc. 4.2
Agent job in Arlington, VA
Provide daily DTS support for all F-35 related travel requirements and deliver travel management support through a help desk.
Key Responsibilities
· Provide daily DTS support for F-35 travel requirements and respond to traveler/approver inquiries via help desk.
· Support travel authorization and voucher processing; troubleshoot discrepancies and coordinate resolution as needed.
Provide periodic status updates and support data reporting on travel activity as required
Requirements
Minimum Qualifications
· BA/BS degree in a relevant subject or discipline.
· Minimum 5 years performing duties described in the functional description.
· U.S. citizenship required.
· Active Secret clearance, or ability to obtain/maintain Secret (interim may be acceptable per contract requirements).
Preferred Qualifications
· Advanced knowledge/experience with DTS.
· Working knowledge of Defense Joint Travel Regulations (JTR).
· Working knowledge of DoD Financial Management Regulations related to travel.
· Experience supporting high-volume government travel operations (preferred).
Education/Experience Substitution
Education/Experience Substitution: An Associate's degree plus 5 additional years of related work experience may be substituted for a Bachelor's degree; a GED and/or relevant technical certification plus 10 additional years of work experience may be substituted for a Bachelor's degree.
Additional Notes
· Must be able to work effectively in a secure, mission-focused environment supporting Government stakeholders.
· Must maintain professionalism, discretion, and high attention to detail in handling sensitive information.
· Must be able to use standard productivity tools and Government collaboration platforms as required.
$54k-80k yearly est. 6d ago
Travel Management (DTS) Specialist
Act1 Federal 4.2
Agent job in Arlington, VA
Travel Management Specialist
Schedule (FT/PT): FT
Travel Required: NA
Shift: Day
Remote Type: On-site
Clearance required: Secret
Division: Aviation
Who is ACT1 Federal? ACT1 Federal LLC is a 100% employee-owned company. We've served the Department of Defense (DoD) for nearly thirty years. Our core missions include weapon systems engineering, logistics, space domain expertise, global defense and security, business and financial management for security assistance and major defense articles, as well as military training and arctic security. Join us!
**THIS POSITION IS CONTINGENT UPON CONTRACT AWARD**
Description: The Travel Management Specialist will provide daily DTS support for all F35 related travel requirements and perform travel management support through a Help Desk.
Responsibilities:
Assist the F-35 JPO by reviewing and auditing DTS entries to ensure DTS is used properly by the staff and all payment and funding discrepancies are resolved.
Support the F-35 JPO on the use of Government Travel Charge Cards (GTCC).
Track and support the entire lifecycle of a trip in DTS including the management of travel profiles of program office personnel.
Prepare and review travel authorizations, vouchers, and local vouchers.
Review and recommend vouchers for payment.
Monitor payment of authorizations and vouchers. Maintain a close working relationship with travel Approving Officials to ensure timely approval of orders.
Perform weekly audits of travel obligations, expenditures, and un-submitted vouchers and provide a weekly report with the data.
Monitor F-35 Team funds and recommend adjustments.
Resolve payment and funding discrepancies with each Team and travelers.
Provide written updates on Team travel expenditures, travel frequency, GTCC usage.
Requirements
Bachelor's degree in a relevant subject or discipline for the position (5 years additional experience in lieu of a degree).
Advanced knowledge of and 5 years' experience with Defense Travel System (DTS) and Defense Joint Travel Regulations, and Department of Defense Financial Management Regulations as they relate to travel is required.
Excellent and professional verbal and written communication skills required.
Active Secret Clearance is required.
Benefits
· Medical/Dental/Vision Insurance
· ACT1 Employee Stock Ownership Plan (ESOP)
· Company Paid Life and AD&D Insurance
· Company Paid Short-Term Disability
· Voluntary Long-Term Disability
· Flexible Spending Accounts (FSA)
· Health Savings Account (HSA)
· 401K with employer match
· Paid Time Off
· Paid Holidays
· Parental Leave
· Military Leave
· Education, Training & Professional Development
· Voluntary Accidental Injury/Critical Illness/Hospital Care
· Voluntary Pet Insurance, Legal Resources, and Identity Protection
********************************
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
If this position is listed as remote or hybrid, you'll periodically work from a ACT1 Federal or client site facility.
If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local or international law.
$40k-62k yearly est. Auto-Apply 33d ago
Travel Booking Agent
HB Travels
Agent job in Alexandria, VA
About Us We are a trusted travel services company that helps clients create seamless, enjoyable, and memorable journeys. From leisure vacations to business travel, we provide personalized recommendations and high-quality support for every step of the booking process.
Position Overview
We are seeking a motivated and detail-oriented Travel Booking Agent to join our team. In this role, you will assist clients with planning, booking, and managing their travel arrangements. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for travel. This opportunity offers unlimited earning potential, making it a great fit for driven individuals who want to grow their success in the travel industry.
Key Responsibilities
Assist clients with booking flights, hotels, cruises, and vacation packages.
Research destinations and provide tailored travel recommendations.
Manage reservations, confirmations, and changes with accuracy and efficiency.
Deliver exceptional customer service before, during, and after travel.
Stay informed on travel industry trends, promotions, and seasonal offers.
Qualifications
Experience in travel, hospitality, or customer service preferred.
Strong communication and interpersonal skills.
Ability to multitask and manage multiple client bookings.
Detail-oriented with strong organizational skills.
Familiarity with booking systems or willingness to learn.
Genuine enthusiasm for travel and helping others plan memorable experiences.
What We Offer
Unlimited earning potential tied to your performance and dedication.
Flexible work arrangements, including remote opportunities.
Professional training and ongoing development resources.
A supportive team culture focused on collaboration and service excellence.
Access to potential travel perks and industry discounts.
$36k-67k yearly est. 60d+ ago
Travel Booking Agent
Vacation Advertiser 4.4
Agent job in Silver Spring, MD
Remote Travel Booking Agent: Full-Time or Part Time
We are looking for travel booking agents to help clients plan and book their travel arrangements, such as flights, hotels, rental cars, and vacation packages. The job requires excellent customer service skills,
Responsibilities Include:
Assisting clients with travel planning and booking, including researching, and recommending destinations, transportation options, and accommodations.
Providing information on travel requirements, such as passport and visa regulations, as well as travel insurance options.
Communicating with clients via phone, email, and in-person to provide personalized customer service and answer any questions.
Processing travel reservations and payments using computer systems and online booking tools.
Resolving customer issues or concerns related to travel arrangements, such as flight cancellations or delays.
Maintaining accurate records of customer bookings, payments, and travel itineraries.
Collaborating with other travel industry professionals, such as airline and hotel representatives, to ensure the best possible customer experience.
Staying up to date on travel industry trends and regulations, including changes to travel restrictions or health and safety protocols.
Candidates should have a high school diploma or equivalent, be at least 18 years of age, and authorized to work in the U.S.
Have excellent communication and organizational skills, as well as attention to detail and the ability to multitask in a fast-paced environment.
No experience necessary, we provide all travel training to become certified as a travel agent.
If you have a passion to see the world while helping others plan amazing vacations, then this job is for you!
$30k-35k yearly est. Auto-Apply 60d+ ago
Client Service Representative - Floater (Glen Burnie Branch)
Atlantic Union Bank 4.3
Agent job in Glen Burnie, MD
The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
Position Accountabilities
Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner.
Greet and provide exceptional service in person and by telephone/email.
Provide accurate information regarding Bank services, products, policies and procedures.
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.
Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management)
Complete forms and other required documents and follow Bank policies and procedures.
Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes.
Perform all duties of a Teller to include:
Provide excellent client experience
Perform basic client and cash transactions
Balance cash each day
Identify referral opportunities to contribute to branch goals
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing digital channels
* Perform other duties as assigned.
Organizational Relationship
This position reports to Branch location leadership.
Position Qualifications
Education & Experience
High school diploma or equivalent (GED).
One (1) or more years of experience in a client service and/or a cross-trained teller position
Previous cash handling experience preferred
Knowledge & Skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Proficient computer skills
Ability to handle multiple tasks with attention to details
Flexible, able to adapt to change
Shifts may vary for each position offering, depending on business need
Able to stand for extended periods of time and lift objects up to 30 pounds
Some local travel possible
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting *********************************************************
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
$32k-43k yearly est. 5d ago
Customer Service Representative
Carroll Independent Fuel Company 4.1
Agent job in Westminster, MD
The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.
Principal Duties and Responsibilities:
Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
Respond to all customer requests in a timely manner.
Support and follow all safety and security initiatives.
Ensure proper cash handling with the operations of the POS and cash bank procedures.
Adhere to all store operations procedures, policies and guidelines.
Properly execute up-selling initiatives and provide a value to the customer.
Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
Effectively communicate with store management and team members.
Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
Adhere to all Food Service Program procedures, standards and sanitation requirements.
#cashier#retailjobs#INDHD
Minimum Knowledge, Skills and Abilities:
Must be at least 16 years old
Strong focus on customer service and working with people
Strong commitment to teamwork
Strong communication skills, including the ability to professionally communicate verbally to customers
Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
Flexible and adaptable to change
Ability to handle difficult situations professionally
Ability to lift up to 50 lbs.
Reliable transportation
Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.
Working Conditions:
Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or deaning products.
Spends the majority of the shift standing with frequent bending and lifting.
In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations
$33k-39k yearly est. 2d ago
Travel Management (DTS) Specialist
Act1 Federal 4.2
Agent job in Arlington, VA
Job Description
Travel Management Specialist
Schedule (FT/PT): FT
Travel Required: NA
Shift: Day
Remote Type: On-site
Clearance required: Secret
Division: Aviation
Who is ACT1 Federal? ACT1 Federal LLC is a 100% employee-owned company. We've served the Department of Defense (DoD) for nearly thirty years. Our core missions include weapon systems engineering, logistics, space domain expertise, global defense and security, business and financial management for security assistance and major defense articles, as well as military training and arctic security. Join us!
**THIS POSITION IS CONTINGENT UPON CONTRACT AWARD**
Description: The Travel Management Specialist will provide daily DTS support for all F35 related travel requirements and perform travel management support through a Help Desk.
Responsibilities:
Assist the F-35 JPO by reviewing and auditing DTS entries to ensure DTS is used properly by the staff and all payment and funding discrepancies are resolved.
Support the F-35 JPO on the use of Government Travel Charge Cards (GTCC).
Track and support the entire lifecycle of a trip in DTS including the management of travel profiles of program office personnel.
Prepare and review travel authorizations, vouchers, and local vouchers.
Review and recommend vouchers for payment.
Monitor payment of authorizations and vouchers. Maintain a close working relationship with travel Approving Officials to ensure timely approval of orders.
Perform weekly audits of travel obligations, expenditures, and un-submitted vouchers and provide a weekly report with the data.
Monitor F-35 Team funds and recommend adjustments.
Resolve payment and funding discrepancies with each Team and travelers.
Provide written updates on Team travel expenditures, travel frequency, GTCC usage.
Requirements
Bachelor's degree in a relevant subject or discipline for the position (5 years additional experience in lieu of a degree).
Advanced knowledge of and 5 years' experience with Defense Travel System (DTS) and Defense Joint Travel Regulations, and Department of Defense Financial Management Regulations as they relate to travel is required.
Excellent and professional verbal and written communication skills required.
Active Secret Clearance is required.
Benefits
· Medical/Dental/Vision Insurance
· ACT1 Employee Stock Ownership Plan (ESOP)
· Company Paid Life and AD&D Insurance
· Company Paid Short-Term Disability
· Voluntary Long-Term Disability
· Flexible Spending Accounts (FSA)
· Health Savings Account (HSA)
· 401K with employer match
· Paid Time Off
· Paid Holidays
· Parental Leave
· Military Leave
· Education, Training & Professional Development
· Voluntary Accidental Injury/Critical Illness/Hospital Care
· Voluntary Pet Insurance, Legal Resources, and Identity Protection
********************************
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
If this position is listed as remote or hybrid, you'll periodically work from a ACT1 Federal or client site facility.
If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local or international law.
$40k-62k yearly est. 4d ago
Client Service Representative - Floater (Ashton Branch)
Atlantic Union Bank 4.3
Agent job in Ashton-Sandy Spring, MD
Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner. Greet and provide exceptional service in person and by telephone/email. Provide accurate information regarding Bank services, Client Service, Floater, Representative, Service, Retail, Business, Client
The average agent in Glen Burnie, MD earns between $21,000 and $92,000 annually. This compares to the national average agent range of $19,000 to $72,000.
Average agent salary in Glen Burnie, MD
$44,000
What are the biggest employers of Agents in Glen Burnie, MD?
The biggest employers of Agents in Glen Burnie, MD are: