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  • Customer Service Representative

    Upshot Recruiting

    Agent job in Norwalk, CT

    Title: Customer Service Representative / Inside Sales Pay Range: competitive salary, bonus opportunity Benefits: Employee Health Benefits 100% Covered, 401K Growth Opportunity: rapidly growing company that will have many opportunities for promotions Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Provide accurate information regarding products and services to enhance customer satisfaction. • Perform data entry tasks to maintain up-to-date customer records and interactions. • Conduct outbound calling to existing clients for follow up on customer feedback or promote new services. • Collaborate with team members to resolve complex customer issues effectively. • Maintain a positive attitude while managing multiple tasks in a fast-paced environment. Ideal Candidate Profile: • Excellent verbal and written communication skills • Strong client service orientation with the ability to empathize with customers' needs. • Experience with order management systems and CRM software is a plus. • Ability to communicate efficiently while engaging with customers on various platforms. • Sales experience is beneficial for promoting products and services effectively. • multilingual abilities are a plus
    $29k-38k yearly est. 2d ago
  • Cellular Sales Agent

    Pristine Management Group 3.7company rating

    Agent job in Paterson, NJ

    Are you interested in pursuing a technology-focused career that drives innovation and shapes the future of communication? Our company has consistently been a leading provider of market insights and consumer sales in the region. We gather customer perspectives and determine consumer preferences for our telecommunication client's products, services, and promotional sales through customer introduction and communication. Our clients aim to provide the most advanced technology services available, and our AT&T Cellular Sales Agents are their partners in reaching qualified customers. By having a free flow of information between our clients and our teams, we develop a deep understanding of where our clients want to be in the short term and how we can advance their technology preferences. We are seeking an AT&T Cellular Sales Agent who will gain a comprehensive understanding of the telecommunications field to effectively answer potential customer questions, troubleshoot issues, and suggest alternative service options. We are seeking an AT&T Cellular Sales Agent who is passionate about creating business opportunities and committed to staying ahead of client innovations. *What we look for in an AT&T Cellular Sales Agent:* * Build a positive image and representation of the client brand by providing informative customer service before, during, and after the sales process for residential consumers * Use communication and engagement strategies to secure new customers, achieve outreach goals, and complete sales metrics * Develop an understanding of the market region to generate more relevant marketing and sales strategies for client products * Work with the sales team and other AT&T Cellular Sales Agents to determine how client qualifications and protocols can be adequately conveyed to the customers * Utilize entry-level training on sales, customer service, client expectations, and business metrics to generate new opportunities for the client successfully * Analyze sales results to identify patterns, track market preferences, and better assist customer service and marketing strategies *Qualifications for a Successful AT&T Cellular Sales Agent:* * A high school diploma or equivalency * Previous knowledge of customer service, sales, business, management, or leadership is encouraged * Ability to properly communicate the benefits and elements of our client's services during sales orders * Reliability in time management to follow schedules and achieve planned goals for marketing, product visibility, sales, and customer service * Friendly and professional demeanor when working with customers, management, and other AT&T Cellular Sales Agents This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
    $42k-62k yearly 5d ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Agent job in Glen Head, NY

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 4d ago
  • Real Estate Professional

    Berkshire Hathaway Homeservices Ne Prop-Ct 4.7company rating

    Agent job in Larchmont, NY

    As a Real Estate Professional, you will be responsible for facilitating interaction between buyers and sellers of Real Estate. This requires not only good administrative skills, but also a charismatic personality. Real Estate organizations are searching for proactive, self-managing, individuals who have a desire to provide the best possible experience for the customer. The Real Estate Professional position is geared to people who are driven by personal achievement, able to self-manage, and able to manage large networks of customers and prospects. Compensation for Real Estate Agents is based on commissions. This means that as you help buy and sell more property, your income will grow. Now is a great time to get involved in this industry. Real Estate Agents who excel can earn over $100,000 a year after they've built a client base. The more work you put into establishing a client base, the more money you will earn. Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details. Job Responsibilities * Build strong, sustainable relationships with existing client contacts and establish new contacts through networking. * Demonstrate knowledge and experience of all aspects of digital marketing and delivery. * Show desire to forge connections, build trust and manage long-term relationships with individuals. * Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases. * Utilize web-based tools to manage a database of customers and prospects. * Assist potential clients with fiscal decisions concerning real estate. * Resolve disagreements/issues that arise during the purchase or sale of real estate property. About Berkshire Hathaway HomeServices NE Properties Berkshire Hathaway HomeServices New England and Westchester Properties is a leading real estate brokerage firm with over 1,500 real estate agents in Connecticut, Rhode Island, and Westchester County. We are the premiere real estate firm in the Northeast. Whether residential, commercial, corporate relocation, equestrian or waterfront living, our company and agents are local market experts committed to providing exceptional service to our clients. Working Here At Berkshire Hathaway HomeServices New England, New York and Westchester Properties, we are passionate about what we do and strive to be the best real estate service provider in the Northeast. It is our commitment to offer the best support, tools, programs and technology to our Sales Executives, enabling you to provide outstanding service to your clients and build your business. Our core values, service philosophy, innovative technology and most importantly, our people, are what make us the leader in the areas we serve. Our Equal Opportunity Promise We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect. Industry Real Estate
    $100k yearly 60d+ ago
  • Real Estate Sales Agent

    Century 21 Full Service Realty 3.8company rating

    Agent job in Montvale, NJ

    Job Description Are you ready to elevate your real estate career with a remarkable opportunity? Join C21 Full Service Realty and explore a world of limitless potential! At C21 Full Service Realty, we are experiencing growth and success that goes beyond the ordinary. Our innovative approach and dynamic online lead generation platform have propelled our professionals to new heights. It's no wonder we're one of the fastest-growing real estate firms in the industry. What sets C21 Full Service Realty apart: A Wealth of High-Quality Leads: Say goodbye to the struggle of finding clients; we provide a steady stream of exceptional opportunities directly to you. Expert Guidance: Our exceptional mentors and management team guide you to success with top-notch marketing resources and transaction support. Streamlined Administration: We handle backend paperwork, allowing you to focus on client service and sales. Effective Lead Conversion: Our proven coaching system caters to all professionals, transforming you into a lead conversion expert. Are you the perfect fit for C21 Full Service Realty? A Self-Starter: We seek motivated, self-driven professionals for fulfilling full-time sales positions. Positive Service-Oriented: If you excel at connecting with people and have a passion for helping others, this career is perfect for you. A Team Player: Success at C21 Full Service Realty requires initiative, energy, and a genuine desire to thrive within a supportive, collaborative team. As a Real Estate Professional with us, you'll make a meaningful impact by: Consistently Engaging Prospects: Maximize sales potential by actively engaging with opportunities. Building Client Relationships: Understand clients' goals to create additional sales opportunities. Conducting Buyer Seller Consultations: Connect clients with their ideal properties through insightful consultations. Showcasing Properties: Host open houses to engage potential buyers and showcase our available homes. Managing Transactions: Oversee property deals for a seamless and efficient experience for all parties involved. Expanding the Business: Utilize your expertise to attract new clients and grow our business. Staying Informed: Maintain a comprehensive understanding of market trends, ready to address any client inquiries. Qualifications we're looking for: An Active Real Estate License: A current Real Estate License is essential. Previous Sales Experience: While appreciated, prior sales experience is not mandatory. Tech-Savvy: Embrace innovative tools and systems in the digitally-advanced real estate landscape. Excellent Communication Interpersonal Skills: Excel in communication, negotiation, and professional networking. Driven Goal-Oriented: Exhibit self-motivation, determination, and a willingness to overcome challenges. Organized Time Management Pro: Maintain excellent organization and master time management. While others remain stagnant, C21 Full Service Realty is moving forward! In a thriving real estate market, we are flourishing, and exceptional opportunities await you. Are you ready to embrace growth and success? Apply today and step into a more prosperous future with us! Job Type: Full-time Pay: $48,226.91 - $196,492.21 per year Benefits: Flexible schedule Schedule: Monday to Friday Self-determined schedule Weekend availability Supplemental pay types: Bonus pay Commission pay
    $48.2k-196.5k yearly 13d ago
  • Automotive Sales BDC Agent

    Auto Services Unlimited 4.4company rating

    Agent job in Riverdale, NJ

    We're Hiring: Business Development Customer Agent! Location: KIA of Riverdale Employment Type: Full-Time Are you passionate about cars, customer service, and driving results? Join our dynamic team at KIA of Riverdale, where we take pride in connecting customers with their dream vehicles while delivering top-notch service every step of the way. What You'll Do: Be the first point of contact for potential customers via phone, email, and online inquiries. Engage with leads, schedule appointments, and follow up to ensure a seamless customer experience. Maintain accurate customer records and manage our CRM system effectively. Collaborate with the sales team to convert leads into loyal customers. Deliver exceptional service that reflects our dealership's values and reputation. What We're Looking For: Strong communication and interpersonal skills - you're confident, friendly, and professional. A proactive, goal-oriented mindset with attention to detail. Previous experience in customer service, sales, or automotive industry (preferred but not required). Ability to multitask in a fast-paced environment. Familiarity with CRM tools and Microsoft Office Suite is a plus. Why Join Us: Competitive salary + performance-based bonuses Ongoing training and growth opportunities Supportive team and positive work environment Employee discounts on vehicles and services ✨ If you're motivated, customer-focused, and ready to accelerate your career, we'd love to meet you! Apply today by sending your resume to ************************** or visiting **********************
    $64k-129k yearly est. Easy Apply 10d ago
  • Real Estate Buyer'S Sales Agent

    The Dana Team Inc. 4.8company rating

    Agent job in Jericho, NY

    Job Description We're looking for a talented, professional buyer's agent to join our expanding team of real estate professionals. You will be responsible for consulting with and guiding clients through the entire home-buying process. From contacting pre-qualified leads to showing homes to the negotiation process and final sale, you will be the buyer's point of contact and ensure they have a positive experience. Applicants should be enthusiastic, determined, and driven to succeed. If this sounds like you, start your application today! Compensation: $80,000 - $200,000 yearly Responsibilities: Reach out to pre-qualified leads to gauge their interest and determine their wants and needs for a home Provide potential home buyers with pertinent information about their local housing market Serve as an intermediary between the buyer and seller or listing agent to ensure mutual transaction satisfaction Create documents such as representation contracts, purchase agreements, closing statements, deeds, and leases to close the sale Schedule showings, show homes, and go to open houses for potential buyers Follow the team standard for prospecting, follow-up and attend training Qualifications: Valid U.S. driver's license with the ability to travel by car Candidate should have a high school diploma, bachelor's degree preferred An established track record of successful real estate sales Sufficient knowledge of the local real estate market and recent trends in the industry Has superb interpersonal and communication skills About Company Join the Dana Team - A Trusted Real Estate Leader in Nassau County, Long Island With over 10 years in the industry, Dana Team has built a solid reputation and a deep foundation in the Nassau County, Long Island market, completing more than 350 transactions and reaching $60 million in sales volume in 2024 alone. We've been here through the shifts, and we continue to grow by staying ahead in a market that's always evolving. We're looking for someone who is passionate, driven, and committed to excellence, someone who's ready to grow with a team that's rooted in experience but always reaching higher. If that sounds like you, apply now, we're excited to get to know you!
    $80k-200k yearly 5d ago
  • Sr. Right of Way Agent (Field)

    Coates Field Service Inc. 4.6company rating

    Agent job in Hoboken, NJ

    Job Description Coates Field Service, Inc is seeking an experienced Sr. Right of Way of Agent for multiple electric transmission projects. These projects are located in Rochester, Syracuse, Buffalo, Binghamton, Albany, and Middletown, NY. The successful candidate will be experienced in acquiring linear right of way for private landowners, and able to adapt to tight deadlines in order to meet project deliverables. **Per Diem Available** Primary Job Duties & Responsibilities: Obtains right of entry and survey permission from private landowners. Negotiates and acquires property rights required for electric transmission. Documents all communication and correspondence with landowners including in-person meetings, email, phone, and mail. Responds to internal and external stakeholder inquiries in matters related to property rights. Investigates, negotiates, and acquires temporary right of way areas for driveways, construction lay down areas, and other temporary construction needs. Submits executed documents to Coates Operations office for client countersignature, payment to landowner, and recording. Serves as legal witness as necessary for condemnation or other proceedings. Other job duties and responsibilities as assigned. Knowledge, Skills & Abilities: Working knowledge of drafting and negotiating property rights documents including rights-of-way, easements, leases, purchases, and sale agreements. Excellent written and verbal communication skills. Strong negotiation and interpersonal skills. Ability to utilize multiple forms of technology including: Project Databases, Microsoft Office Suite, Google Earth, etc. Ability to plot metes and bounds descriptions of property and read a variety of maps, electronic and paper. Ability to evaluate, interpret, and analyze engineering and right-of-way drawings Ability to interpret and research (abstract) legal documents. Skilled in property rights research methods, including courthouse searches for recorded documents and internet research of same. Ability to determine valuation of crops, timber, etc. for damage settlement. Ability to travel regularly. Who We Are: Coates has a 75-year history providing comprehensive land acquisition and right of way services to municipalities, utilities, energy providers, and oil and gas companies nationwide. The first firm of its kind, we are widely recognized as a leader in the land and right of way acquisition industry. A national corporation, Coates has the depth of knowledge and the agility to respond to client needs in all 50 states. Coates is headquartered in Oklahoma City, Oklahoma, with regional offices located throughout the United States. It is our mission to provide professional, high-quality, cost-efficient land acquisition and right of way services our clients need, when and where they need us. Coates is committed to rewarding the loyalty of the national team of Coates' Employees. Coates hires the best candidates available for all positions, without regard to the individual's race, religion, or sexual preference or orientation. Coates is an Equal Opportunity Employer (EOE). Coates offers a comprehensive and generous benefits package, including medical/dental, vision, STD/LTD, life insurance, paid time off, company paid holidays, and more!
    $46k-75k yearly est. 16d ago
  • Communications Agent

    Talkishco

    Agent job in Jersey City, NJ

    Job DescriptionDescription Job Title: Communications Agent Job Type: Full-Time We are seeking a dynamic and detail-oriented Communications Agent to join our team. The Communications Agent will play a critical role in managing and enhancing our organization's external and internal communications. The ideal candidate has excellent written and verbal communication skills, a knack for storytelling, and the ability to adapt messaging to reach diverse audiences. They will work closely with team members across departments to ensure consistent, engaging, and professional communication. Key Responsibilities Media Relations: Act as the liaison with media outlets, building and maintaining relationships with journalists, handling press inquiries, and managing press lists. Brand Messaging: Ensure consistency in brand voice and messaging across all communications and marketing materials. Internal Communications: Collaborate with HR and leadership to create internal communications that inform and engage employees, including newsletters, announcements, and policy updates. Crisis Communication: Assist in the development and execution of crisis communication strategies, providing timely and accurate information to internal and external stakeholders. Event Support: Support marketing and communications efforts around events, including promotions, on-site support, and post-event communications. Skills, Knowledge and Expertise Strong writing, editing, and verbal communication skills. Proficiency in Microsoft Office, Google Workspace, and design tools (e.g., Adobe Creative Suite, Canva) a plus. Familiarity with social media analytics and media tracking tools. Ability to work under tight deadlines, manage multiple projects, and adjust to shifting priorities. Benefits Comprehensive health, dental, and vision insurance. Paid time off and holidays. Retirement plan with company match. Professional development opportunities. Fun and creative work environment.
    $33k-71k yearly est. 19d ago
  • Group Travel Coordinator

    Amsalem Business Travel LLC 3.9company rating

    Agent job in Wayne, NJ

    Job DescriptionBenefits: Dental insurance Health insurance Vision insurance Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Travel Coordinator to join our team! As a group travel coordinator, you will communicate with clients, understand their unique travel needs, and handle planning their travel from A-Z . You will also be responsible for suggesting additional trip add-ons, processing payments from clients, and maintaining excellent communication throughout the journey to provide the best possible experience for the client. The ideal candidate has strong communication and customer service skills, previous sales or customer service experience, and can multitask across multiple projects and trips at any given time. Responsibilities Communicate with the client every step of the way, presenting multiple trip options based on their wants and needs Book trips, activities, and tours for clients Accept and process payments Maintain a line of communication throughout the trip planning process as well as the trip itself, and assist in any troubleshooting to give the client the best experience possible Maintain excellent records of clients, payments, trips, and other details Qualifications Excellent communication and customer service skills Strong listening skills, with the ability to translate what the client enjoys into a trip or experience Must be comfortable communicating both over email and the phone with clients Familiarity with basic computer programs such as Microsoft Office, Outlook, and common calendar or scheduling software Strong organizational skills The ability to multitask and shift priorities, as needed A desire to help people Ability to be thorough and attentive to detail. About us: ABT or Amsalem Business Travel is a travel management company specializing in corporate travel. We have 7 locations worldwide, with our main headquarters located in Israel. As leaders in the travel industry since 1983; ABT is know for our commitment to superior service. Handling all aspects of travel for our clients allows them to rest assured knowing all they need to focus on is their work and commitments; we'll handle the rest! *This post is an ON-SITE job only, the applicant must be able to get to the office*
    $30k-39k yearly est. 6d ago
  • Agent Experience Coordinator

    Senior Software Engineer-Seattle

    Agent job in Chappaqua, NY

    At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. Please note: this role is 100% in-office based in Chappaqua, NY. As an Agent Experience Coordinator you are the first person our customers see when they walk into one of our Compass offices. You will oversee the management of the office to ensure everything is running smoothly and that our Compass office standards are being maintained. You will support a small roster of our customers with everything including understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEC you are passionate about your customers, delivering a world class experience, and partnering with the rest of the agent experience team when support is needed. At Compass You Will: Serve as the face of the office by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues Manage a small portfolio of customers directly by fielding questions and resolving issues via phone calls, emails, and in-person meetings Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support Partner with the National Onboarding team on facilitation of onboarding processes for new customers Provide basic marketing support by answering questions, creating collateral from templates, and being the liaison to marketing specialists for more complex support requests Work collaboratively with other team members and departments to champion questions and feedback on behalf of agents Answer basic questions and troubleshoot issues related to technology/devices, conference room hardware, enterprise systems, etc. Provide ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change What We're Looking For: 1-2 years previous experience in customer service, office management, hospitality, or operations Previous experience in real estate a plus Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus Great listening skills, connects well with others, and is empathetic of the customer's pain points A passion for creating community within a space; you encourage in-office interaction, bonding and engagement Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly Strong verbal communication and presentation skills Meticulous attention to detail, highly organized Ability to work in the office during standard operating hours Ability to lift up to 25 lbs Compensation: The base pay range for this position is $26.00 - $27.00 hourly; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. Perks that You Need to Know About: Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that everyone deserves to find their place in the world - a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers. Notice for California Applicants Los Angeles County Fair Chance Notice
    $26-27 hourly Auto-Apply 11d ago
  • Reservationist

    Transdevna

    Agent job in Garden City, NY

    Hiring Immediately Reservationist Hourly rate $20.86 Transdev is proud to offer Hourly rate range $20.86-$20.86 Benefits include: * Vacation, Sick time, Floating Holidays and paid time off for 9 observed holidays * Medical, dental & vision after 30 calendar days of employment for full-time employees, life insurance, 401k retirement benefits OVERVIEW: Reservationists are responsible for booking trips for ADA paratransit service for the handicap and disable community. Providing clients with timely, accurate, and courteous customer assistance and information to the general public daily. Work requires reservationists to exercise judgement to ensure compliance with established policies, procedures, and guidelines. Reservationists are required to maintain sensitivity and patience to a diverse group of individuals including the elderly and persons of disability in a demanding call center environment. Work involves a large amount of verbal communication, by telephone; attention to detail to prevent errors; good problem-solving skills, and the use of various computer software applications and phone system. Position is under the direct supervision the Call Center Manager. All telephone calls are recorded and monitored for quality assurance & training purposes and will be used in employee evaluation sessions. RESPONSIBILITIES: + Receive inbound client calls. + Book reservations for paratransit service. + Provide prompt and courteous customer service to inquiries from the general public. + Work closely with the dispatchers to ensure on-time performance and efficiency of service. + Verify and update passenger information, locations, addresses, and special comments using system software. + Advise potential applicants of the eligibility requirements and assist them as instructed. + Prepare applications to be sent out to perspective applicants. + Maintain sensitivity and patience to a diverse group of individuals. + Email/fax client's certification information for visitor requests to other transit agencies within the nation. + Intake customer complaints and document to appropriate department personnel for resolution. + Must be reliable and maintain regular attendance to assure efficient and effective performance of job duties. + Maintains various logs and produces reports as assigned. + Perform other job-related duties assigned by management. Requirements: + Ability to acquire a working knowledge of Nassau Inter-County Express service area. + Ability to communicate clearly and concisely both verbally and in written form. + Ability to work effectively and harmoniously in pressure situations with fellow employees, supervisors, dispatchers, and bus operators to attain the best possible transit service for customers. + Ability to operator standard office machines including, but not limited to, fax, copy machine, printers, scanner, computer, telephone and label makers. + High School diploma or GED required. + Typing speed of at least 35 wpm required; Excellent speed and accuracy preferred. + You must be able to pass a drug test and a criminal background check. + Must be able to work a flexible schedule, work hours may include a nonstandard workweek, overtime, with various shifts and weekend work. PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by the employee to successful perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. + 100 % of work is accomplished indoors and in air conditioned or well-ventilated facilities. + Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen and Background check. With over a decade of experience managing the contract for Nassau Inter-County Express (NICE Bus), Transdev has consistently demonstrated its commitment to excellence. Our dedicated team at NICE Bus has achieved significant milestones, continuously striving to enhance the customer experience. Through innovative practices, a focus on safety, and a customer-first approach, we are setting new standards in public transportation. For more information, please visit our website at ******************* About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6569 Pay Group: QSN Cost Center: 517 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $20.9-20.9 hourly 51d ago
  • Customer Service Sales Agent

    The White Label Firm 4.0company rating

    Agent job in Kearny, NJ

    The White Label Firm, Inc. (2015) is a sales, marketing and promotions Company with locations in NYC, NJ. We handle campaigns for clients who range from the telecom, utility, non profit, security and financial sector. We believe our business can only grow based on the caliber of the people on our team. We hold a strong emphasis on training our leaders of tomorrow and believe in values of teamwork, positivity and an impossible is nothing attitude. Rather your looking for a career change or new to the workforce, we have a place for you. Job Description CUSTOMER SERVICE SALES AGENT Our company is currently holding interviews for our entry level position in our SALES and MARKETING department with room to ADVANCE to a Management position. Our Company provides the opportunity for ENTRY LEVEL people to make a change in their careers for a more stable position with greater opportunity. We train candidates with little to no experience and catapult their levels of confidence and experience. -FULL TRAINING PROVIDED~~ NO EXPERIENCE NEEDED. SUBMIT YOUR RESUME NOW Qualifications ALL INVITED TO APPLY IF DESCRIPTION FITS Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-39k yearly est. 60d+ ago
  • Call Center Sales Agent

    American Central Marketing Group 4.3company rating

    Agent job in Secaucus, NJ

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Overview Are you a skilled salesperson looking for a high-earning opportunity in the booming Medicare market? American Central Marketing Group is expanding our Medicare call center team! We're seeking driven, coachable sales reps to become licensed Medicare agents and help seniors choose the right health plans. Whether you're already licensed or looking to get licensed, we provide everything you need to succeed. What We Offer: Hourly pay plus Top-tier commissions: Warm inbound & outbound leads no cold calling Training + Licensing Support (if unlicensed) CRM & Dialer system Career growth into team leads and managers Responsibilities: Make outbound and take inbound calls to Medicare-eligible individuals Educate clients on Medicare Advantage, Med Supp, and Part D options Use our CRM to manage leads and track client interactions Maintain CMS compliance and complete scopes of appointment Enroll clients into plans that meet their healthcare needs Qualifications: Sales experience (phone sales preferred) Health insurance license (preferred, not required) Willing to complete licensing and AHIP certification Strong communicator with the ability to build rapport fast Motivated, coachable, and goal-oriented Schedule: Monday to Friday: 9:00 AM 6:00 PM EST Saturdays optional during AEP (Annual Enrollment Period) Location: In-office in Secaucus, NJ Ready to Join One of the Fastest Growing Medicare Teams in the Country? Apply today and start your journey toward a 6-figure career in Medicare sales. Join us as we strive to provide top-notch service while growing our business. If you are passionate about helping others and have the skills we are looking for, we encourage you to apply! Job Type: Full-time Pay: $18.00 - $20.00 per hour plus commission Opportunity for advancement Expected hours: 40 per week Monday thru Friday 9 am to 5 pm est Benefits: Paid time off Supplemental Pay: Bonus opportunities Commission pay Ability to Commute: Secaucus, NJ 07094 (Required) Ability to Relocate: Secaucus, NJ 07094: Relocate before starting work (Required) Work Location: In person
    $18-20 hourly 28d ago
  • Customer Support Agent, Evenings and Weekends

    Open 3.9company rating

    Agent job in Jersey City, NJ

    ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). THE POSITION Our roster has an opening with your name on it We are seeking Customer Service Game Changers with an acute, customer centric mindset, to support the players of the Number 1 Sportsbook in the US. We're hiring for overnight and weekend shifts that will start between 5:00 - 11:30 pm, candidates must be able to complete initial training during the day shift and must located in the state of New Jersey, within 120 miles from Jersey City. The ideal candidate will have previous iGaming experience, be passionate about sports and possess the ability to adapt to and embrace any challenge and opportunity presented to them. In addition to the specific responsibilities outlined below, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play 1. Customer Support: Respond promptly and professionally to customer inquiries via various channels including live chat, email, and phone. Assist customers with account-related queries, betting and promotion inquiries, and technical issues. Provide explanations on betting options and outcomes, odds, promotions, and policies. 2. Problem Resolution: Investigate and resolve customer complaints or issues efficiently and effectively. Escalate complex problems to higher-level support or management when necessary. Follow up with customers to ensure satisfactory resolution of issues. 3. Product Knowledge: Maintain a deep understanding of our sports betting platform, including available sports, markets, and features. Stay updated on sports events, odds changes, and industry trends. Educate customers on how to navigate the platform, place bets, and utilize features effectively. 4. Compliance and Responsible Gaming: Adhere to regulatory requirements and company policies related to responsible gaming and customer verification. Identify and report any suspicious activities or potential compliance issues. Assist customers with setting limits, self-exclusion, and accessing responsible gaming resources. 5. Ability to work a flexible schedule, I.e., holidays, weekends, evenings, and overnight in addition to large sporting events (Super Bowl, Kentucky Derby, March Madness) as needed. Please note that employment in this role is contingent upon the successful candidate obtaining gaming licenses for certain jurisdictions. This licensing process includes comprehensive background checks by the state gaming commission, encompassing criminal records, financial history, and personal background verification, to ensure compliance with state gaming regulations Candidate must comply with and support the company's responsible gambling policies, procedures, and initiatives. THE STATS What we're looking for in our next teammate Minimum 12 months Customer Service experience in the Sports Betting industry Strong knowledge of sports and betting terminology, including various types of bets and odds formats. Excellent communication skills, both verbal and written. Ability to adapt and deliver in a fast-paced environment. Strong problem-solving abilities and attention to detail. Familiarity with customer service software and CRM systems. Willingness to work flexible hours, including evenings, weekends, and holidays. Commitment to upholding responsible gaming practices and compliance standards. If you are passionate about sports and have a strong customer service background with experience in sports betting, we invite you to apply for this exciting opportunity. Join us in delivering exceptional service and enhancing the betting experience for our customers. PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level. FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or another other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. The applicable hourly pay for this position is $21 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation.
    $21 hourly Auto-Apply 27d ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Agent job in West Nyack, NY

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help customers set up new devices and provide advice on whether to repair or replace old devices * Monitor service queues and provide accurate status updates to customers * Maintain knowledge and skillsets through certified training courses * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience working in retail or customer service * Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications * Passion for technology and desire to solve problems * Ability to adapt and learn new skills in a fast-paced industry What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1011573BR Location Number 000455 West Nyack NY Store Address 1240 Palisades Center Dr$15.5 - $20.57 /hr Pay Range $15.5 - $20.57 /hr
    $15.5-20.6 hourly 5d ago
  • Defense & Government Travel Consultant I (entry level) Fort Lee/ Gregg Adams Virginia (onsite)

    CWT Global

    Agent job in Fort Lee, NJ

    Do you want to work in a collaborative, international environment - whether in person or remotely? Are you experienced and/or passionate about providing top-quality customer service? Do you enjoy interacting with people who care about their work and each other? If the answer is "yes", we should talk. Many of the world's best-known and biggest companies and governments around the globe rely on CWT to keep their people connected - anywhere, anytime, anyhow - by providing an efficient, safe, and secure government travel experience across six continents. As a Defense & Government travel consultant (what we call a travel counselor), you will provide outstanding customer service through various channels to corporate travelers before, during, and after their business trips. Welcome to a culture of caring Joining CWT means becoming part of a collaborative, close-knit, global community. Our "people first" ethos starts with our colleagues. As a member of the CWT team, you'll see that our core value of caring runs deep. It goes beyond the confines of our company too; our commitment to corporate social responsibility is deeply rooted in what we do and who we are. Because we care so much for our travelers, we also care for our colleagues by fostering a high-performance and high-quality environment, fully supported by our leaders helping you succeed. We actively look for people who bring a positive attitude to work with them and that's reflected in the atmosphere in our offices, remote teams, and contact centers, and the dynamic between colleagues. Our people want to be here - which explains the long careers of so many of our colleagues. Speaking of longevity, CWT has been in the travel industry for 150 years (and counting). We're proud of our history and even more excited about where we're going next: the corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before. We are very proud of our 65 year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family and encourage you to check out our opportunities and start your journey with CWTSatoTravel today. As the U.S. military and government division of CWT, CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 700 associates throughout 180 locations in 8 countries and U.S. territories. Though our offices are spredustry. Your mission, should you choose to accept it… ad across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the in Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is an unforgettable one from start to finish, for all the right reasons. And as part of the Traveler Experience organization, you'll be at the forefront of providing that exceptional experience. Going beyond just making bookings, you'll play a key role in delivering a safe and enjoyable journey to our clients' traveling employees. On a day-to-day basis, you will: * Create and complete travel arrangements (air, hotel, car, rail) * Ensure reservations are built according to client standards and preferences * Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience * Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares * Escalate most complex bookings to more experienced staff * Assignments include both routine and non-routine work * Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date #LI-ONSITE #LI-AD1 No experience in defense & government travel? No problem. Your passion for service excellence and your commitment to supporting your team is what's most important to us. Our clients are at the heart of everything we do and we want to hire people who feel the same way. So, if you're willing to learn, we will teach you everything you need to excel in this exciting industry. The kind of attributes we're looking for in new team members include: Languages * English fluent - written and spoken * 2nd language a plus Knowledge, Skills, and Abilities (KSAs) * Detail-oriented * Good verbal and written communication skills * Basic MS Office A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too * Strong teamworking skills * A positive, "can do" attitude * Willingness to learn and grow! CWT accepts Military experience/certifications as a substitute for some requirements. Optional experience that's a plus * Any travel industry-related experience * Customer Service What's in it for you? There are all kinds of advantages to joining the CWT community. We hope these things have already won you over - but just in case, here are a few extra, important details you probably want to know: * Hands-on paid training in the travel industry * Competitive compensation - including shift differentials, referral bonuses, and supplier incentives. * 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year * Both on-site and home-based positions available * Flexible working options: Full-time, part-time, working nights and weekends. * Medical/dental/vision * Employee discounts and supplier incentives * Employee Assistance Program & Employee Resource Groups * Salary Range between USD 32,000 - USD 39,000 yearly Because this position is directly with our United States Federal Government client, the United States government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review. To the extent, this position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government-required and/or company-mandated information security policies and regulations. The individual is also required to take all Information Security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations. CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to **********************************. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. #LI-ONSITE #LI-AD1
    $33k-55k yearly est. 45d ago
  • Customer Service Agents - Managment Trainee

    R&R Business Consultants

    Agent job in Lyndhurst, NJ

    To meet the increasing demand for personalized marketing, R&R Business Consultants Inc. was formed. We know that businesses want an outsourcing solution they can trust and rely on. That's why we pride ourselves on our ability to exceed expectations, deliver competitive results and guarantee a high return on investment. We propel our clients' brands and their products to the forefront using the latest personalized marketing methods that are guaranteed to boost sales and raise awareness in a strategically targeted market. Brand New Startup beginning new branch in New Jersey! Job Description R&R Business Consultants, Inc. (2015) is looking to bring on board 5 customer service agents to handle face to face sales presentations, time and budget management on behalf of Fortune 500 clients. **we are not a call center and this is not a telemarketing firm** Equipped with an Ipad Air, you will be in charge of capturing consumer data, handling customer service, sales, marketing and promotional campaigns. You will be a apart of a dynamic team atmosphere. Qualifications We look for strong people skills, work ethic and time management. Additional Information We are looking for rapid growth, there will be tremendous opportunity to move up within the company. All your information will be kept confidential according to EEO guidelines.
    $29k-37k yearly est. 8h ago
  • Out reach Specialist/Cold caller

    Wireless Zone-St. Augustine, Fl

    Agent job in Hicksville, NY

    Job DescriptionWe are looking for a ENTHUSIASTIC, motivated and confident cold caller to follow up on leads and potential wireless customers!!!!! Gather basic customer information Follow a simple script Set appointments Reliable, Professional and clear speaking voice
    $35k-51k yearly est. 5d ago
  • Customer Support Agent, Evenings and Weekends

    Flutter Entertainment PLC

    Agent job in Jersey City, NJ

    :" ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). THE POSITION Our roster has an opening with your name on it We are seeking Customer Service Game Changers with an acute, customer centric mindset, to support the players of the Number 1 Sportsbook in the US. We're hiring for overnight and weekend shifts that will start between 5:00 - 11:30 pm, candidates must be able to complete initial training during the day shift and must located in the state of New Jersey, within 120 miles from Jersey City. The ideal candidate will have previous iGaming experience, be passionate about sports and possess the ability to adapt to and embrace any challenge and opportunity presented to them. In addition to the specific responsibilities outlined below, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play 1. Customer Support: * Respond promptly and professionally to customer inquiries via various channels including live chat, email, and phone. * Assist customers with account-related queries, betting and promotion inquiries, and technical issues. * Provide explanations on betting options and outcomes, odds, promotions, and policies. 2. Problem Resolution: * Investigate and resolve customer complaints or issues efficiently and effectively. * Escalate complex problems to higher-level support or management when necessary. * Follow up with customers to ensure satisfactory resolution of issues. 3. Product Knowledge: * Maintain a deep understanding of our sports betting platform, including available sports, markets, and features. * Stay updated on sports events, odds changes, and industry trends. * Educate customers on how to navigate the platform, place bets, and utilize features effectively. 4. Compliance and Responsible Gaming: * Adhere to regulatory requirements and company policies related to responsible gaming and customer verification. * Identify and report any suspicious activities or potential compliance issues. * Assist customers with setting limits, self-exclusion, and accessing responsible gaming resources. 5. Ability to work a flexible schedule, I.e., holidays, weekends, evenings, and overnight in addition to large sporting events (Super Bowl, Kentucky Derby, March Madness) as needed. * Please note that employment in this role is contingent upon the successful candidate obtaining gaming licenses for certain jurisdictions. * This licensing process includes comprehensive background checks by the state gaming commission, encompassing criminal records, financial history, and personal background verification, to ensure compliance with state gaming regulations * Candidate must comply with and support the company's responsible gambling policies, procedures, and initiatives. THE STATS What we're looking for in our next teammate * Minimum 12 months Customer Service experience in the Sports Betting industry * Strong knowledge of sports and betting terminology, including various types of bets and odds formats. * Excellent communication skills, both verbal and written. * Ability to adapt and deliver in a fast-paced environment. * Strong problem-solving abilities and attention to detail. * Familiarity with customer service software and CRM systems. * Willingness to work flexible hours, including evenings, weekends, and holidays. * Commitment to upholding responsible gaming practices and compliance standards. If you are passionate about sports and have a strong customer service background with experience in sports betting, we invite you to apply for this exciting opportunity. Join us in delivering exceptional service and enhancing the betting experience for our customers. PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level. FanDuel is an equal opportunities employer and we believe, as one of our principles states, "We are One Team!". As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or another other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. The applicable hourly pay for this position is $21 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. "}
    $21 hourly 27d ago

Learn more about agent jobs

How much does an agent earn in Greenburgh, NY?

The average agent in Greenburgh, NY earns between $28,000 and $120,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average agent salary in Greenburgh, NY

$58,000

What are the biggest employers of Agents in Greenburgh, NY?

The biggest employers of Agents in Greenburgh, NY are:
  1. Cape Air
  2. Compass SLS and ILS
  3. Senior Software Engineer-Seattle
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