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  • Customer Success Representative

    Ledvance

    Agent job in Westfield, IN

    LEDVANCE is a worldwide leader in innovative lighting products as well as intelligent and connected lighting solutions (Smart Home). The company emerged from the classical lighting business of SYLVANIA and combines traditional general illumination with modern, forward-looking lighting technology. LEDVANCE has very stable, long-standing customer relationships and a powerful distribution network with excellent market access around the globe. We know all the requirements of the general illumination market and cater for the individual demands of our direct and indirect customers. We are seeking a proactive and analytical Customer Success Representative to manage and grow our key customer accounts. In this role, you will act as a strategic partner to our key US & Canada Trade, Retail, and Ecommerce Customers. You will collaborate cross-functionally to ensure customer success while identifying opportunities for growth, efficiencies and optimization. Key Responsibilities Include: Oversee day-to-day account management activities, ensuring accuracy, responsiveness, and high service levels Manage and support Key Accounts across multiple channels, including Retail Managed Accounts, Key Trade Accounts, and Ecommerce customers Manage ongoing relationships with third-party networks and platforms (e.g., Rithum, SPS Commerce), ensuring data accuracy, order flow, and issue resolution Provide project and order support, coordinating internally to ensure timely execution, fulfillment, and customer satisfaction Support Made-To-Order (MTO) and Poles programs by coordinating requirements and ensuring alignment between customer needs and internal teams Help to maintain and update Customer Master data, ensuring accuracy across systems, platforms, and reporting tools Meet or exceed performance metrics such as response time, customer satisfaction, and quality standards Maintain a positive, empathetic, and solution-oriented approach in all interactions Qualifications Include: High School diploma plus minimum 3 years relevant experience required. AS preferred. Excellent verbal and written communication skills Strong analytical skills with the ability to interpret data and translate insights into action Experience managing key or strategic customer accounts Preferred Skills & Competencies Strategic thinking with a customer-first mindset Ability to manage multiple accounts and priorities effectively Strong problem-solving and critical thinking skills Advanced experience with Excel preferred Other Relocation and/or work sponsorship are not available with this position. Hours are Monday - Friday, 8:00 to 5:00 PM, with up to three days per week remote.
    $32k-50k yearly est. 2d ago
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  • Customer Service Representative(Account Management)

    AZZ 4.3company rating

    Agent job in Greenfield, IN

    Since 1961, Precoat Metals (**************** has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team. Job Description Your previous customer service/account management experience in a fast paced environment make you the perfect candidate to fill the open position we have due to an upcoming retirement. You will be based at our Greenfield, IN facility and will work cooperatively with customers & members of the production and distribution team to grow existing customers,support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. In addition to being the representative of our customer and their advocate, you will: Generate new & repeat sales by providing product and technical information in a timely manner Determine customer requirements and expectations in order to recommend specific products and solutions Present price, credit and terms in accordance with standard procedures and customers' profitability profiles Accurately process customer transactions such as orders, quotes or returns Provide accurate information regarding scheduling and availability of items Obtain and provide accurate information relating to shipment dates and expected date of delivery Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability Increase sales and average order size by means of cross-selling, up-selling, add-on sales Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction Monitor scheduled shipment dates to ensure timely delivery and expedite as needed Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint Remain current on consumer preferences, changes in local codes and product developments Setup and maintain customer files Identify trends in customer satisfaction or dissatisfaction Manage time effectively, meet personal goals and work effectively with other members of the team Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software Follow company policies and procedures Present a professional image at all times to customers and vendors Conduct ongoing customer needs, analysis, research of customer requirements through first party resources. Complete contact activity reports Assist in sales projects like price increases etc. Qualifications You will bring your High School diploma or equivalent and 2-5 years of customer service or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional demeanor to the team. In addition to: Must be able to work in a team-oriented, fast-paced, sales environment Provide track record of consistently achieving or exceeding goals Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook Superior customer service & selling skills. Superb communication and interpersonal skills Strong organizational skills with the ability to prioritize & multi-task Detailed oriented & able to work independently Customer focused with exceptional telephone sales ability Additional Information We are an Equal Opportunity Employer. M/F/Disabled/Veterans Precoat Metals is a Drug Free Workplace INDHP We are an Equal Opportunity Employer. Precoat Metals is a Drug Free Workplace
    $29k-35k yearly est. 7d ago
  • Life Insurance Agent - In Office

    The Whittingham Agencies

    Agent job in New Castle, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 8d ago
  • Enterprise Solutions Representative

    Pitt Ohio 4.5company rating

    Agent job in Indianapolis, IN

    PITT OHIO, a $900 million, high service, highly profitably, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Indianapolis, IN area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. Territories Northern part of IN (South Bend, IN area) PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Purpose To contribute to the profitable growth of the company's LTL and supply chain solution services. Responsibilities • Manage a portfolio of accounts with a special focus on building shipper relationships. • Leverage PITT OHIO service offerings to create a deeper relationship with existing customers. • Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers. • Secure accurate supply chain maps to support our consultative sales approach. • Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and prospective customers. • Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory. • Effectively communicate the value of logistic and supply chain solutions to your account base. • Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools. • Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base. • Support PITT OHIO Operations and Administration in reducing cost with your customer base • Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments • Support all Company goals and policies • Able to react to change productively and handle other essential tasks as assigned Other Duties • Interface with Operations, Pricing, Claims, Collections and other internal departments • Able to react to change in response to changes in the Company's go-to-market strategy. • Proficiently use PITT OHIO Sales applications. • Participate in “Huddles” (collaborative sales meetings) to grow business. • Participate in monthly terminal safety meetings and summer driver cookouts. Qualifications • Minimum 3-5 years sales experience • Previous experience or ability to learn the transportation industry preferred. • Previous experience or ability to learn business-to-business selling. • Fluent English language skills required to effectively communicate with internal and external customers • Must possess excellent interpersonal, verbal and written communication skills • Experienced in Microsoft Office programs and the Internet • Skillful typing • Valid Drivers License and clean driving record required • Problem solving, negotiation, and time management skills are essential Working Conditions • Travel is required; must be able to energetically travel by car, plane or public transportation • Weekend and evening entertainment required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. #POE2
    $26k-32k yearly est. Auto-Apply 40d ago
  • Customer Service Agent

    Milwaukee Tool 4.8company rating

    Agent job in Greenwood, IN

    Customer success is extremely vital to the long-term success of our organization. We will achieve such success by ensuring our customers are receiving massive value from our service. As such, we will rely on the partnership of premier, customer success agents who will own driving success for our customers. The representative will act with a great sense of urgency and will intentionally and consistently deliver elite experiences to our valued partners. Duties/Responsibilities Acts as a dedicated and empowered customer success agent IC or End-User Channel. Responsible for meeting 100% daily target goals Through using listening skills to determine the root cause of a customer's question/problem Independently analyzes concerns from customers and provides adequate and timely solutions. Troubleshoots and utilizes self-help tools to assist with technical issues. Strong knowledge of Milwaukee products and services. Exhibits agility by working cross-functionally with crucial support business units to resolve inquiries as a one-call resolution Escalate unresolved issues to higher-level team members like your Team Lead and/or Supervisor for clarification or resolution Maintain accurate records of service interactions Education and Experience Requirements Requires education equivalent to four years of high school 0-2 years of Customer Service or Support Basic understanding of service operations and workflows Strong analytical, interpersonal, organizational, and time management skills Demonstrates effective and active listening skills, patience, and professionalism Ability to prioritize and complete tasks within the required timelines Excellent written and verbal communication skills Proficiency in Microsoft Office products, including Word, Excel, and PowerPoint (Microsoft Office Products) Milwaukee Tool is an equal opportunity employer.
    $28k-31k yearly est. Auto-Apply 13d ago
  • Call Center Agent - IN - Full-Time - Mon- Thurs 11:30-8:30 rotating Friday 8:30-4:30 or Sat 9:00 to 1:00

    Versiti 4.3company rating

    Agent job in Indianapolis, IN

    Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Call Center Agent - Indianapolis, IN In-Office and Remote day are required (not fully remote) Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you're looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We're hiring Call Center Agents in Indianapolis who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we'd love to talk with you. Apply today - we move quickly. What You'll Do: Make outbound calls encouraging current blood donors to schedule appointments Use computer systems to document information Provide friendly, professional service on every call Follow clear processes and training to support blood donor needs Work with a supervisor who's invested in your success What We Offer: $16/hr + shift differentials where applicable Predictable and consistent schedules Paid training - we teach you everything you need to know Supportive supervisors and a team‑oriented culture Benefits package (medical, dental, vision, PTO, 401K.) What We're Looking For: Strong communication skills Comfort using computers and learning new systems Reliability and a positive attitude Call Center experience is helpful but not required Schedule: Full and Part- Time Schedules Set shifts Schedules fall between 8am-8pm shifts Location: Indianapolis, IN - Position requires In-office and remote days Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Adheres to work schedule Meets productivity, quality, and service level goals Provides compelling messaging to donors to influence blood donation Provides blood donation information and convert donor into appropriate donation type based on donor eligibility Answers donor questions, requests and concerns via phone and text Recruits new donors by asking existing donors for family/friend referral (pledge) Educates and motivates donors to schedule their next donation appointment Attends training and implements techniques/tactics taught into workflow Maintains accurate donor information in profile Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion Participates on team projects, as assigned Demonstrates Versiti's core values daily Executes service recovery techniques in order to address donor concerns/complaints Provides excellent customer service by always doing what is right for the donor Advocates Versiti's mission in the community Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required equivalent required Experience 1-3 years customer service experience, preferably in a contact center environment required Knowledge, Skills and Abilities Excellent verbal and written communication skills required Ability to demonstrate sales techniques and overcome objections required Good attention to detail and accurate data entry skills required Results-oriented / collaborates with management to meet individual goals required Ability to multi-task and proactively communicate progress/obstacles required Ability to perform in a team-oriented environment required Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) - helpful in order to advance to an Agent II role required Tools and Technology Personal Computer (desk top, lap top, tablet) required Microsoft Office products required Must learn contact center-specific programs (HemaTerra) required Not ready to apply? Connect with us for general consideration.
    $16 hourly Auto-Apply 6d ago
  • Janitorial Agent

    G2 Secure Staff 4.6company rating

    Agent job in Indianapolis, IN

    Responsible for comprehensive cleaning of assigned locations within the airport to client specifications. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older. 3. Must have reliable telephone and transportation. 4. Must have a High School Diploma or GED. B. PHYSICAL AND MENTAL DEMANDS With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 50 lbs. 5. Must pass pre-employment and random drug test. 6. Must pass a pre-employment background check. 7. Must be able to read, write, understand and carry out instructions in English. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 10. Must have good hearing and vision. 11. May be required to work weekends, overnight shifts and holidays. 12. May be exposed to occasional loud noise levels. ESSENTIAL FUNCTIONS: 1. Thorough cleaning of assigned location, including as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean restrooms, add supplies, clean out garbage, clean windows, scrub, strip and or wax floors on a regular schedule. 2. Thorough cleaning of jet bridges, break rooms, ticket counters, office space and any other customer locations. 3. Leave notice for supervisor to re-order supply items that are running low. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 8. Attend meetings and in-services as required. 9. Utilize appropriate communications channels and maintain records, reports and files as required. 10. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible. 11. Adhere to company policies and procedures and participate in achievement of company objectives. 12. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 13. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
    $29k-37k yearly est. 19h ago
  • Wound Care Specialist- Traveler- Indianapolis, IN

    Gordian Medical 4.5company rating

    Agent job in Indianapolis, IN

    Exciting opportunity available for a Nurse or Physical Therapist with wound care experience. American Medical Technologies (AMT), a progressive company in the senior care setting, is the leading independent provider of wound care solutions for long term care (LTC) facilities in the United States. Servicing qualifying residents in 6250 LTC facilities, AMT is building on this success by developing new programs, products and services to improve the quality of care in the senior care market. With this exciting new direction, AMT is recruiting individuals who want to be a part of a high growth company focused on becoming the leader in senior care. Job Description, Clinical Specialist/Account Manager AMT has high expectations for our team of professionals. We look for candidates with a strong work ethic, an outgoing attitude, good communication skills, high energy, the ability to work independently, and strong skills in selling and influencing decision-makers. AMT also wants candidates to be a good fit in the area of senior care, with a customer-centric approach and the clinical and professional expertise to make a significant contribution to both our customers and our company. Strengths in these AMT core values translates into excellent job performance and results in a successful career with AMT. The traveler position involves weekly travel to areas across the country for coverage throughout the work week (Monday- Friday) returning home for weekends. The traveler is responsible for booking all travel arrangements including airline, hotel and car as needed. A company credit card is not provided but reimbursement is timely and regular. Job duties include: · Scheduling rounds with assigned LTC facilities to facilitate timely ordering of eligible products · Providing education to LTC staff on appropriate product utilization · Selling, securing and retaining new business in the LTC arena Job performance is measured by customer satisfaction, volume of business managed and superior execution of the AMT vision: “Improving the quality of life of senior care patients through innovative and value based programs to support their long term care needs across all settings.” Requirements for consideration include: · Associate degree or higher · Experience in wound care · LPN/LVN/PTA or higher clinical designation Proof of COVID-19 vaccination by date of hire is required. Additionally, special consideration will be afforded those with wound care certification and experience with Microsoft office and medical record software. Compensation includes: · Highly competitive base salary · Bonus · Paid expenses · 401(k) · Choice of medical, dental, and vision plans American Medical Technologies is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
    $57k-75k yearly est. Auto-Apply 60d+ ago
  • Investment Real Estate - Acquisition Agent (Licensed)

    New Western Acquisitions 3.5company rating

    Agent job in Indianapolis, IN

    About the Opportunity We're the #1 home buyer in the U.S. and a 3x Glassdoor Best Place to Work. At New Western, our Acquisition Agents are the dealmakers who fuel our marketplace. You'll be on the front lines sourcing off-market homes, negotiating with sellers, and shaping the inventory that powers thousands of investor transactions. Acquisition Agents at New Western work at a fast pace, powered by our industry leading market data, to make dozens of offers on properties each month. Individuals who are licensed agents, have experience in the fix and flip space, property management or wholesaling thrive in this role and have income potential that is unmatched.What You'll Do Source residential properties through prospecting, research, referrals, and inbound leads Build relationships with homeowners, wholesalers, agents, and other local sources Analyze properties to determine investment value (ARV, repair costs, comps, etc.) Negotiate and secure purchase contracts with sellers Collaborate with Sales Agents to ensure a fast, efficient transaction for investors What You'll Gain Earnings: First-year average $93K | Top 20% $160K+ | Long-term top performers $450K+ Deal Flow: Gain years of transaction experience in just a few months Team support: In-house disposition team so you can focus on your next acquisition Learning: In-person coaching + on-demand learning via New Western University Tech & Data: Proprietary marketplace and unmatched market intelligence to evaluate deals with confidence Culture: High-performance, teamwork, and recognition (see @NewWestern) Who Thrives Here 2+ years of experience in residential real estate, wholesaling, fix-and-flip, deal making, or property management OR a strong interest in investment real estate with a proven track record in transactional sales Competitive, coachable and strategic Skilled communicators and negotiators who can build trust quickly Comfortable making fast, data-driven decisions in a high-activity environment High level of personal accountability and self-direction Active real estate license (or willingness to obtain one - we'll help guide you) Why New Western When you buy a deal as a New Western Acquisition Agent, you're not just growing your career, you're helping revitalize neighborhoods, expand housing supply, and create opportunities for investors and small business owners. At New Western, you'll find a fun, in-office culture with leaderboards, recognition, and the support to push you further, faster. Ready to Build Your Career? Apply now and close your first deal in as little as 60 days. Learn more at lifeatnewwestern.com.Real estate license (or willingness to obtain) required. #cb PM20 #LI-RO1
    $77k-101k yearly est. Auto-Apply 60d+ ago
  • Call Center (Patient Support Specialist)

    Dermatology Inc.

    Agent job in Greenwood, IN

    The ideal candidate will be able to multitask in a fast-paced setting, answering more than 100 calls per day while being courteous, a patient advocate, and promoting a positive patient experience. They must also be extremely detail-oriented and be able to develop strong interpersonal relationships with patients and staff. • Register and schedule patients referred by outside physicians (via phone or fax). Ensure complete and accurate registration, including patient demographics and current insurance information. • Verify patient insurance, including referrals and authorization requirements. • Triage phone calls to appropriate staff members • Additional duties as assigned. Requirements • Strong patient advocate, promoting a positive patient experience. • Experience with an EMR scheduling system. • Previous medical practice experience is a plus • Basic insurance knowledge • Dedicated team-player • Dependable and reliable • Ability to effectively communicate with patients • Focused on accuracy and attention to detail. • Positive, energetic personality
    $27k-38k yearly est. 1d ago
  • Collections Call Center Agent

    Superior Auto, Inc. 3.7company rating

    Agent job in Indianapolis, IN

    Join the Team at Superior Auto! Are you a strong communicator who enjoys helping people and making a real impact? Superior Auto is looking for a Collections Call Center Representative to support our store locations and deliver exceptional customer service with every call. In this role, you'll be the friendly, solutions-focused voice that helps customers stay on track with their accounts-while also supporting stores that need extra collections assistance. If you're motivated, professional, and ready to grow your skills, we'd love to meet you. What We Offer Competitive pay of $18/hr and monthly incentive based on results. No late nights, no Sundays - You'll have time for life outside of work. Steady schedule - Five-day workweek, alternating Saturdays with a weekday off. Solid benefits including health, vision, dental, and more. Growth opportunity - Be part of a new department where you can help shape the future. What You'll Do Make timely, professional outbound collections calls to customers on behalf of our store locations. Conduct welcome calls to new customers and help start their journey with Superior Auto on the right foot. Support special outreach projects such as delinquency prevention campaigns. Follow compliance scripts and communication standards to ensure accuracy and consistency. Solve complex account situations and escalate to the appropriate team. Provide courteous, customer-focused assistance that builds relationships and promotes understanding and trust. Participate in team meetings, coaching sessions, and ongoing training. What We're Looking For High school diploma or GED (preferred but not required). Clear, confident communication skills. Customer service or collections experience (preferred, not required). Ability to work both as part of a team and independently. Ability to work occasional pre-approved overtime based on call volume. Superior Auto is an Equal Opportunity Employer
    $18 hourly Auto-Apply 9d ago
  • Reservationist

    MV Transit

    Agent job in Indianapolis, IN

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly. Job Responsibilities: * Answer passenger calls collecting all necessary trip information for the permissible time period. * Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. * Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate. * Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes. * Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel. * Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. * Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees. * Maintain accurate records and appropriate filing systems. * Communicate effectively with operations staff regarding scheduling or passenger issues. * Ability to handle multiple tasks accurately and effectively. * Excellent customer service. * Professional demeanor and appearance. * Reliable in attendance. * Team player and helpful to staff, management, and peers. Qualifications Talent Requirements: * High School diploma or equivalent. * Able to work in a fast-paced environment. * Experience in paratransit scheduling utilizing Trapeze PASS, preferred. * Possess excellent decision-making skills. * Excellent attendance record. * Excellent verbal and written communication skills. * Telephone speaking and/or call center experience. * Computer experience. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
    $20k-25k yearly est. Auto-Apply 60d+ ago
  • Call Center Agent

    Pldi

    Agent job in Indianapolis, IN

    We are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills
    $25k-37k yearly est. 60d+ ago
  • Repossession Agent - Cicero

    Indiana Recovery Services

    Agent job in Cicero, IN

    Join one of the top repossession teams in the Nation! Description: The Repossession Agents job consists of investigating, identifying / locating and securing defaulted collateral using a variety of programs and technology. Once secured, safely and efficiently transporting unit back to company impound yard. Qualifications: Self-starter with positive attitude and ability to work with minimal supervision Strong attention to detail, goal oriented Able to multi-task in a fast-paced environment Commitment to excellent customer service Shifts and/or schedules may change throughout the year as dictated by management and business needs Preferred proficiency in current technology Able to problem solve and determine solutions to issues as they arise Must be able to work in all weather conditions Must have a Chauffeur's endorsement and maintain a clear driving record Must be able to lift a minimum of 50 lbs Must be at least 23 yrs of age Must pass a background check and drug screen Background in collateral recovery, towing, investigations, law enforcement or military preferred but not required. Preferred knowledge of vehicles Job Duties for Repossession Agent: Locate, verify and secure collateral out for repossession based on information provided by the lien holder Properly securing unit to tow truck and safely towing unit to lot Report recovered collateral in required systems Maintain equipment and complete daily vehicle inspections prior to and at the end of each shift Complete condition report and photos on recovered collateral as needed Transport recovered units to auction as requested Follow all DOT regulations and company policies All other duties as required Compensation: Agents make anywhere from $50K - $130K a year depending on work ethic and determination. Bi-weekly pay schedule Matching retirement program Health Benefits Paid vacation Company clothing allowance Company issued ipad for use in the course of work duties
    $31k-66k yearly est. 60d+ ago
  • Reception Center Agent - Columbus Auto Group

    Fordofcolumbusin

    Agent job in Columbus, IN

    Reception Center Agent This entry level position is perfect for anyone interested in developing lifelong skills in customer service, professionalism, critical thinking and problem solving. In doing so, they will create a strong foundation if interested in a career in Automotive Sales or Service.The Columbus Auto Group Reception Center Agent has many important responsibilities including, but not limited to: Answer inbound calls for all dealerships in the group Connect callers to the appropriate department or individual Provide detailed messages for missed calls Schedule all service appointment requests Confirm next day Service Appointments Respond to OnStar alerts by contacting customers regarding the maintenance suggested, and scheduling the service appointment. Service Reminders for newly purchased customers to schedule and return for their first maintenance. Requirements: Pleasant, organized, coachable.
    $25k-36k yearly est. Auto-Apply 19d ago
  • Reception Center Agent - Columbus Auto Group

    P4 Automotive

    Agent job in Columbus, IN

    Reception Center Agent This entry level position is perfect for anyone interested in developing lifelong skills in customer service, professionalism, critical thinking and problem solving. In doing so, they will create a strong foundation if interested in a career in Automotive Sales or Service. The Columbus Auto Group Reception Center Agent has many important responsibilities including, but not limited to: Answer inbound calls for all dealerships in the group Connect callers to the appropriate department or individual Provide detailed messages for missed calls Schedule all service appointment requests Confirm next day Service Appointments Respond to OnStar alerts by contacting customers regarding the maintenance suggested, and scheduling the service appointment. Service Reminders for newly purchased customers to schedule and return for their first maintenance. Requirements: Pleasant, organized, coachable.
    $25k-36k yearly est. Auto-Apply 18d ago
  • Cargo Agent - Air (IND)

    Air General Incorporated 3.6company rating

    Agent job in Indianapolis, IN

    Job Description Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Cargo Agent at our Indianapolis, International (IND) airport location. The Cargo Agent will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. The successful candidate should demonstrate the capability to work both independently and collaboratively within a team. If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us! Job Responsibilities include: Load/unload air cargo from/to vehicles/trucks Maintain and operate a forklift, tug and pallet jack safely and efficiently Adhere to all FAA, Airport, and Air General safety and security procedures Present cargo documents to U.S. Customs, Immigration, USDA and any other relevant agencies to achieve the necessary releases and clearances Understand and prepare documentation for tracing action, perform follow-up, and keep customer informed of progress or their shipment Take special measures to ensure proper handling of valuables, perishables, live animal shipments, and special loads Obtain Customs Log Number and appropriate flight clearances Reconcile Master and House air waybills, as applicable Verify booking details and make corrections where applicable Any other duties assigned by supervisors or managers Requirements: High school diploma or GED required. Must be able to obtain a valid airport SIDA badge. Must be at least 18 years of age. Must have a valid and unexpired US Driver's license. Must be able to lift up to 70 lbs. Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs. Must be able to clearly understand and communicate in English when performing essential job functions. Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens. Be available to work varied shifts, including nights, weekends, and holidays. Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines. Some travel may be required for airline specific training. Schedule: 11:30 am - 8:00 pm (Tuesday - Friday) Benefits Offered: Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc. Paid Time Off and Sick Time Paid Parental Leave 401(k) Retirement Plan and Roth after 6 months, company match after 1 year Life Insurance Tuition Scholarship Program Company Emergency Loan Program Earned Wage Access - offered through Tapcheck Tuition Reimbursement Employee Assistance Program (EAP) Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos: ***********************************
    $32k-42k yearly est. 23d ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Agent job in Noblesville, IN

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do Provide positive, timely service to customers during the check-in and checkout process Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps Help customers set up new devices and provide advice on whether to repair or replace old devices Monitor service queues and provide accurate status updates to customers Maintain knowledge and skillsets through certified training courses Clearly communicate and partner with fellow agents Basic qualifications 3 months of experience working in retail or customer service Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications Passion for technology and desire to solve problems Ability to adapt and learn new skills in a fast-paced industry What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
    $27k-30k yearly est. 48d ago
  • Customer Service Representative

    Ledvance

    Agent job in Westfield, IN

    LEDVANCE is a worldwide leader in innovative lighting products as well as intelligent and connected lighting solutions (Smart Home). The company emerged from the classical lighting business of SYLVANIA and combines traditional general illumination with modern, forward-looking lighting technology. LEDVANCE has very stable, long-standing customer relationships and a powerful distribution network with excellent market access around the globe. We know all the requirements of the general illumination market and cater for the individual demands of our direct and indirect customers. We are seeking a reliable and customer-focused Customer Service Representative to join our team. In this role, you will handle inbound and outbound interactions for internal and external customers across phone, email, and chat channels, providing timely support, resolving issues, and delivering an excellent customer experience. Key Responsibilities Include: Handle customer inquiries via phone calls, emails, and live chat in a professional and courteous manner. Resolve customer issues efficiently by identifying needs, researching solutions, and following up as needed Provide clear and accurate information about products, services, policies, and procedures Escalate complex or unresolved issues to appropriate teams when necessary Meet or exceed performance metrics such as response time, customer satisfaction, and quality standards Maintain a positive, empathetic, and solution-oriented approach in all interactions Qualifications Include: High School diploma plus minimum 3 years relevant experience required. AS preferred. Strong verbal and written communication skills Comfortable handling multiple communication channels (calls, emails, and chats) Basic computer skills and ability to learn new systems quickly Strong problem-solving and active listening skills as well as the ability to apply critical thinking. A positive attitude and customer centric focus Preferred Skills & Competencies Ability to multitask and manage time effectively in a fast-paced environment Typing proficiency and experience Conflict resolution and de-escalation skills Dependable, punctual, and team-oriented Other Relocation and/or work sponsorship are not available with this position. Hours are Monday - Friday, 8:00 AM to 5:00 PM, with up to three days per week remote.
    $27k-35k yearly est. 2d ago
  • Life Insurance Agent - In Office

    The Whittingham Agencies

    Agent job in Cicero, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 8d ago

Learn more about agent jobs

How much does an agent earn in Greenwood, IN?

The average agent in Greenwood, IN earns between $22,000 and $92,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average agent salary in Greenwood, IN

$45,000
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