Outside Sales Representative - Multifamily & Builder Channel (Philadelphia Region) Location: Philadelphia, King of Prussia, Bryn Mawr, West Chester, Media, Conshohocken, Cherry Hill, Moorestown, Camden About the Role: Our client is seeking a dynamic Outside Sales Representative to spearhead growth in the Philadelphia region. This role focuses on selling interior building products and supplies directly to multi-family builders and developers, offering a highly customizable experience for large-scale projects.
Key Responsibilities:
Develop and manage relationships with regional builders, developers, and GCs.
Sell a curated portfolio of products including cabinetry, countertops, millwork, tile, and fixtures.
Execute a consultative sales approach for mid-market, high-velocity projects-think apartment complexes and condos.
Identify new business opportunities and drive revenue growth in a competitive market.
Ideal Candidate Profile:
4+ years of outside sales experience in building materials or related sectors.
Direct experience selling to builders/developers (not wholesalers or supply houses).
Familiarity with multi-family construction and ability to manage complex, design-forward projects.
Background with cabinetry or similar interior products strongly preferred.
Why This Role?
Join a company that's redefining builder partnerships with customized solutions and exceptional service. Competitive pay, benefits, and career advancement opportunities await.
Ready to Apply? If you thrive in a fast-paced, relationship-driven environment and want to make an impact in the multi-family builder market, we'd love to connect.
BrainWorks is a leading executive search firm that excels in delivering top-tier talent to drive sales and marketing success. Our Sales & Marketing Practice specializes in identifying high-performing professionals who can elevate your business outcomes.
From mid-level managers to C-suite executives, we partner with clients across industries to place leaders in key roles, including sales, marketing, business development, and product management.
BrainWorks prides itself on quality, speed, and results, powered by our proven process refined over 30 years. Partnering with BrainWorks means gaining a trusted ally who is passionate about your success. Visit us at brainworksinc.com.
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#LI-Remote
$33k-53k yearly est. 3d ago
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Customer Service Representative
Ascendo 4.3
Agent job in Freehold, NJ
Overview: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our clients waste management company. In this role, you will be the primary point of contact for their customers, ensuring exceptional service delivery and addressing inquiries related to waste disposal services.
Responsibilities:
Customer Support:
Handle incoming calls, emails, and inquiries from customers regarding waste disposal services.
Provide accurate information about service offerings, pricing, scheduling, and service area coverage.
Assist customers with placing service orders, scheduling pickups, and resolving service-related issues promptly and effectively.
Problem Resolution:
Investigate and resolve customer complaints regarding service interruptions, missed pickups, billing discrepancies, etc.
Escalate complex issues to the appropriate department for resolution while ensuring timely follow-up with the customer.
Documentation and Data Entry:
Maintain accurate customer records, service logs, and documentation of interactions using our CRM system.
Update customer accounts with relevant information, service changes, and billing updates.
Billing and Payments:
Assist customers with understanding billing statements, payment options, and account balances.
Process payments, set up payment arrangements, and manage customer accounts receivable inquiries.
Customer Education:
Educate customers on proper waste disposal practices, recycling guidelines, and environmental stewardship initiatives.
Promote company programs and services aimed at enhancing customer satisfaction and environmental sustainability.
Cross-functional Collaboration:
Collaborate with dispatchers, drivers, and operations teams to ensure seamless service delivery and resolve service-related issues.
Communicate customer feedback and operational challenges to relevant stakeholders for continuous improvement.
Requirements:
Proven experience in customer service or a related field, preferably in waste management, utilities, or logistics industries.
Excellent communication skills (verbal and written) with a strong customer service orientation.
Ability to navigate and utilize CRM systems, databases, and basic office software (e.g., MS Office Suite).
Strong problem-solving skills with the ability to handle challenging situations professionally and calmly.
Detail-oriented and organized, with the ability to manage multiple tasks and prioritize workload effectively.
Preferred Qualifications:
Knowledge of waste management practices, recycling processes, and environmental regulations.
Previous experience using waste management software or ERP systems.
High school diploma or equivalent; additional education or certification in customer service or related fields is a plus.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Edward Beller
$31k-36k yearly est. 3d ago
Real Estate Agent
Vylla
Agent job in Philadelphia, PA
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Primary Function: The Box Office and Call Center Specialist is responsible for serving as the first point of contact with guests to the Barnes Foundation, the Box Office and Call Center Specialist is responsible for consistently providing superior customer service to guests: selling tickets, tours, memberships, classes, and other Barnes programs. The Specialist ensures an efficient and welcoming entry through our ticketing process and a best-in-class experience to every person who interacts with our institution. The Specialist makes the “customer centered” concept a daily reality in all interactions, decisions, and exchanges with guests. The Specialist works both on the phone and in-person, stationed in a call center, at the box office, member desk, or other locations depending on the needs of the day. Specialists use a digital point-of-sale system to process financial transactions and are responsible for accuracy.
Job Qualifications:
Education:
High school diploma and 3-4 years of experience OR Associates degree or higher college completion, with 1-3 years of experience.
Experience:
One (1) to four (4) years of any combination of training or experience in customer/visitor services, hospitality, call center, or events.
Must have a good phone manner, pleasant demeanor, and a genuine interest in communication with members of the public and providing assistance to guests.
Completion of Barnes Foundation Associate training coursework.
Ability to maintain a calm exterior presence during periods of high volume, high stress, or unusual events
Demonstrate strong attention to detail.
Highly organized.
Demonstrated customer service/relations experience with a true passion for working with the public.
Sales experience with demonstrated sales ability in ticketing, retail, food service or other industry.
Flexible schedule with the ability to work weekends, some evenings and holidays, as needed.
Ability to operate a digital point of sale system with accuracy and reliability.
Proficiency in digital tools including Microsoft products and modern communication tools.
Possess good conflict resolution skills, communication skills (in person and by telephone), and ability to multitask independently and collaboratively in a busy setting.
Knowledge or interest in history, fine art and/or language skills beyond English are a plus.
Reliable, high level of personal integrity, outgoing personality and excellent interpersonal skills.
Licenses, Certifications: N/A
Clearances:
Criminal Background-National
Physical Activities to Perform Essential Functions:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Moving:
Ability to stand and walk for 8-hour shifts with minimal rest breaks.
Ability to occasionally transport up to 25 lbs. of files, equipment or supplies. Ability to move to access files, equipment or supplies.
Vision Requirements:
This position requires extended time on the computer.
Communication Requirements:
Clearly communicate in person, by phone, and by video conference.
Communicate with others in conversational and written English.
Working Conditions: Position operates in the foundation's buildings and on the foundation's grounds at the Philadelphia campus.
Job Responsibilities:
Greets visitors, answers questions about the Barnes, its collections, ticketing, tours, exhibitions, programs and public accessibility.
Treats all callers and visitors with respect and courtesy; works collaboratively with staff and volunteers to ensure the guest experience is positive.
Handles challenging situations with the public quickly and effectively, with skill and professionalism.
Identifies and capitalizes on opportunities to promote and sell memberships to visitors and upsell existing members to higher levels of engagement.
Actively up-sells additional offers such as membership, seminars, lectures, and parking.
Continuously expands personal and required knowledge of Barnes services, collection, exhibitions, and actively participates in required trainings.
Disseminates information regarding various education and membership events.
Answers incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, process exchanges, refunds and provides information.
Provides timely response to guest requests for information received by mail, phone, and email.
Follow-up on customer calls and emails.
Creates Customer Service Issue records for all compliments, complaints or comments.
Assist callers with any technical issues experiences with the website and escalate any issues to management appropriately.
Provides assistance with visitors' special needs, including mobility accommodations, adaptive devices.
Operates a digital Point of Sale system, including transacting sales (cash, check, and credit card payments), counts money, provides change and receipts, and balances drawers.
Works with various technology platforms to sell tickets and communicate effectively.
Accurately enters data and processes payments.
Adheres to foundation policies, including those regarding attendance, punctuality and dress code.
Attends departmental meetings as an active contributor to the analysis of operations, suggesting improvements and solutions.
Assists in preparation of mailings and other communications with customers.
Performs other duties as assigned.
Organization-Wide Competencies:
1. Accountability:
a. Prepares for work assignments and meetings,
b. Conducts thorough fact-finding, decision-making and/or follow through,
c. Admits mistakes and errors and informs others when one is not able to meet a commitment.
2. Job Quality:
a. Dependably demonstrates job knowledge necessary for the position,
b. Produces timely, accurate, high quality work output,
c. Prioritizes work responsibilities effectively and produces work quantity expected for the role.
3. Service:
a. Identifies problems and collaborate with others to devise and create effective solutions.
b. Interacts and communicates with fellow employees in a manner that promotes a harmonious and cooperative working environment in accordance with our Core Values.
c. Facilitates open communication and keeps an open mind about new ideas.
4. Leadership:
a. Sets a good example for others,
b. Demonstrates ethical decision-making and communication,
c. Makes decisions. Uses a solution-oriented, collaborative approach.
5. Collaboration:
a. Seeks win-win outcomes in decision-making,
b. Shows a proactive, inclusive, helpful, and respectful attitude to colleagues, guests and others,
c. Takes initiative to contribute to diversity, equity, inclusion, and accessibility initiatives.
6. Empowerment (Supervisors):
a. Directs others' work effectively with adequate goalsetting, accountability, delegation, supervision, conflict resolution, accessibility to support and resources,
b. Motivates team to meet short- and long-term goals: individual, department and strategic plan,
c. Creates environment for staff development.
7. Administration (Supervisors):
a. Meets goals related to revenue targets, expense control, program fees, etc.,
b. Develops/manages budget in keeping with organizational priorities,
c. Follows protocols and reporting requirements set by other departments (HR, IT, Facilities, etc.),
d. Collects and analyzes data effectively,
e. Documents work accurately and consistently, shares information appropriately.
$38k-44k yearly est. Auto-Apply 60d+ ago
Customer Engagement Representative
SKF Inc. 4.6
Agent job in Blue Bell, PA
Salary Range: $50,000.00 to $56,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.
Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.
We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.
We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.
Learn about SKF at ************
Summary:
We are seeking an individual who is passionate about setting a new standard for customer experience and becoming the preferred customer service partner for our valued customers, consistently delivering a "wow" factor in every interaction. This pivotal frontline role is at the heart of our evolving Customer Service vision, empowering you to go beyond traditional customer support. You will be a proactive partner to our customers and internal sales teams, deeply engaging with your customers to understand complex needs, championing innovative solutions, and driving exceptional customer experiences. This position is central to building robust relationships and truly setting a new standard of customer excellence at SKF.
What You'll Do:
* Elevate Customer Experience: Actively work to set a new standard for customer experience, aiming to be the preferred partner for our customers by delivering exceptional value and support in every interaction.
* Drive Proactive Engagement: Serve as the primary, highly engaged contact for customers and internal sales teams, building strong, lasting relationships through everyday interactions and active participation in customer meetings and strategic discussions.
* Deliver Solutions & Value: Move beyond reactive inquiry handling to proactively identify customer challenges and opportunities. Collaborate extensively with cross-functional teams (e.g., Engineering, Planning, Central Operations) to develop, present, and implement effective solutions that drive customer success.
* On-Site Partnership: Attend customer visits to gain firsthand insight into our customers' operations, provide on-site support, troubleshoot issues, and strengthen partnerships.
* Strategic Alignment: Review customer requirements thoroughly to ensure compliance with SKF policies, leveraging a full value chain mindset to optimize processes and enhance overall customer experience.
* Core Customer Management: Manage customer requests that require frontline support, including but not limited to first contact resolution, complex inquiries, customer meetings, internal meetings, answering technical questions, opportunity follow-up, training and support.
* Provide Strategic Insights: Offer actionable insights and recommendations to continuously streamline internal processes and elevate customer satisfaction.
Who You Are:
* Experienced Professional: Minimum of 5 years of experience in customer service or customer-facing roles, demonstrating a proven ability to manage complex customer situations with professionalism and a solution-oriented approach.
* Exceptional Soft Skills: Possess outstanding interpersonal skills, including empathy, active listening, adaptability, and resilience, enabling you to connect deeply with customers, anticipate their needs, and consistently deliver an exceptional customer experience.
* Customer Champion: Possess a deeply customer-centric and full value chain mindset, dedicated to understanding, anticipating, and advocating for customer needs.
* Collaborative & Influential: Proven ability to influence outcomes, effectively collaborate across diverse internal teams, and drive purposeful action.
* Analytical & Innovative: Proficient in Microsoft Excel and Microsoft Suite, with advanced data analysis capabilities to inform decisions and identify innovative solutions.
* Exceptional Communicator: Outstanding written and verbal communication skills, with the ability to articulate complex solutions clearly and present effectively to diverse audiences in various settings.
* Organized & Proactive: Highly organized, with excellent time management, planning skills, and an entrepreneurial spirit that fosters self-motivation and dedication to achieving success.
* Technical Learner: A keen interest and aptitude for dramatically increasing product knowledge and technical confidence to provide advanced support.
* Flexible & Adaptable: Willingness and ability to travel approximately 20-30% to customer sites, other SKF locations, and internationally to SKF Puebla.
What You'll Love About SKF: Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays. Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Diversity in the Workplace. ?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation.
Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more! Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management.
Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution.
Reports to: Customer Engagement Manager
Location: Blue Bell PA
Job ID: 23876
SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.
$50k-56k yearly 3d ago
Airport Customer Service Agent
GAT 3.8
Agent job in Philadelphia, PA
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$24k-31k yearly est. 23d ago
Boarding Agent, Maritime Ship Agent
T. Parker Host 3.8
Agent job in Philadelphia, PA
Dating back to a century ago in 1923, T. Parker Host quickly developed a strong reputation for offering exceptional service and solutions as a ship agency. HOST is the largest dry bulk agent in the United States and handles nearly 4,000 vessels annually, including dry bulk, breakbulk, tankers and cruise ships. As agents, we represent principals from around the world and coordinate directly with both local and international parties for every ship we're appointed - improving efficiency for our customers. Host Agency continues to develop a strong worldwide network of relationships throughout the maritime community.
In addition to immediately serving our customers' vessels, we offer a range of services to add value and support throughout the supply chain - from forwarding and documentation, to commodity reporting, to cargo monitoring.
Position Summary:
Entry-level position and springboard to embark on a career in the maritime field. Liaise with pilots, tug boats, linemen, US Customs and Border Protection, US Coast Guard, cargo interests and vessel owners to ensure safe and efficient vessel operations while in port. Excellent opportunity for those looking to spend time in the field, as well as time in the office, handling communications and port expenses. Must be comfortable with a flexible schedule, working nights and weekends as needed based on vessels' schedules.
Essential Responsibilities and Duties:
Operations Management
* Boarding of vessels at marine facilities and mid-stream locations
* Coordinate berthing assignments and order pilots, tugs, and linesmen for vessels
* Coordinate and order vessel husbandry services within authorized funding limits
* Provide timely and accurate responses to incoming email requests for assigned ships and general office traffic when required
* Draft, execute, and dispatch commercial documentation with timeliness and accuracy
* Be contactable at all times while on call and maintain readiness to respond to vessel requirements and changes of boarding schedules after office hours
* Follow Company Standard Operating Procedures and seek guidance when modifications for specific calls or other questions arise
* Travel to and provide operations support to other ports when required by the Host management team
* Assist in the training and onboarding of new team members as required
Regulatory
* Coordinate with U.S. Government Agencies to prepare and submit required documents, verify successful filings of reporting notices, and schedule necessary vessel attendances within required time frames
* Verify successful filing of cargo import, entry, and export manifests within required time frames
Service
* Maintain professional acumen and a customer service mindset when dealing with Host customer, stakeholder and industry relationships
Education, Knowledge, Experience, Skills and Abilities Required:
* Prior customer service experience, required. Prior agency experience, a plus.
* Transitioning military personnel and veterans encouraged to apply.
* Must have valid driver's license with clean driving record.
* Strong interpersonal skills including excellent verbal and written communication skills
* Self-motivated and able to multi-task in a constantly changing work environment
* Analytical and problem-solving skills
* Ability to manage high volumes of electronic communication, both in office and while mobile in the field
* Ability to work evenings, weekends, holidays and adapt to fluid ship port schedules in 24/7/365 port operations
* ASBA agency certified or willing to become within first three months of employment
Physical Requirements:
* Ability to board vessels via gangway and/or pilot ladder alongside berth and over open water
* Climbing, ascending, descending ladders, stairs, ramps using feet and legs and/or hands and arms
* Must be able to lift and carry 50 lbs
* Subject to inside and outside environmental conditions (cold, heat, wind, rain, snow)
HOST, and its affiliated companies, is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$22k-40k yearly est. 60d+ ago
Field Marketing Agent
Whizz 3.7
Agent job in Philadelphia, PA
At Whizz, we believe that marketing starts with real people and real conversations. As a Field Marketing Agent, you will be the bridge between our innovative e-bike solutions and the delivery riders who need them most. Your role will combine grassroots marketing with direct sales, giving you the chance to both represent our brand and generate meaningful client relationships in the field.
Requirements
Hardworking: Hustler mentality with strong work ethic and goal driven;
People Friendly: Excellent interpersonal and communication skills to build rapport with clients;
Organized: Strong organizational skills to manage multiple leads and sales activities efficiently;
Disciplined: Self-motivated and able to work independently with minimal supervision;
Authorized to work in the US;
Knowledge of foreign languages: (French, Spanish, Arabic) is a big plus
Benefits
Enjoy a flexible part-time schedule;
Opportunity to earn about $1,500/week;
Apply and communicate with clients in any language;
Quick growth path into senior marketing or sales roles;
Hands-on training with sales methods that deliver proven success.
$1.5k weekly Auto-Apply 60d+ ago
Reservation Agent
Premiere #1 Limousine Service
Agent job in Middletown, PA
For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you!
It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures.
DUTIES
* Phone Call Management
* Quick and Accurate Reservations Entry
* Providing Excellent Customer Service to all Clients
* Providing Dispatch Support
* Upselling Packages and VIP Services
* Trip Management and Administration
QUALIFICATIONS
* Knowledge of local area and routes strongly preferred
* Excellent attention to detail required
* Excellent customer service skills required
* 40 WPM typing skills required
* Education: High School Diploma or equivalent required
* Experience: 1-3 years related experience preferred
* Certification/Licensure: N/A
* Software/Hardware: An understanding of MS Office Applications
$25k-30k yearly est. 60d+ ago
Automotive Parts Customer Service Agent
Burns Honda 4.2
Agent job in Marlton, NJ
Job DescriptionAutomotive Parts Customer Service Agent
We're looking for a full-time Automotive Parts Customer Service Agent to join our online Honda parts retail team. If you're kind, patient, and take pride in doing things right the first time - while juggling emails, orders, and phone calls - this position has your name on it. This role focuses on helping customers nationwide through our online store, ensuring every order is handled with accuracy, efficiency, and genuine customer care.
Schedule
Monday through Friday, 8:00 AM - 4:30 PM No evenings. No weekends. Just solid, focused work during the day.
Responsibilities
Respond promptly and professionally to customer support tickets and phone calls
Provide friendly, accurate assistance with order inquiries, part fitment questions, and return requests
Process and bill orders daily through our online systems
Review and verify VINs to ensure proper part fitment before processing orders
Maintain accurate records of all orders, payments, and refunds
Coordinate with warehouse and shipping teams to resolve issues efficiently
Clearly explain company policies on returns, restocking fees, warranties, and shipping
Manage multiple tasks at once while maintaining attention to detail
Keep a positive, professional, and courteous tone with every customer
Requirements
Strong communication skills, both written and verbal
Top-tier computer and typing proficiency - fast, accurate, and confident
Experience in automotive parts, online retail, or dealership operations preferred
Ability to work independently in a fast-paced, detail-oriented environment
Dependable, organized, and driven to complete each task correctly
High School Diploma or GED required
Must maintain a professional demeanor and team-focused attitude
Benefits
Competitive pay
Medical benefits
Employee discounts on vehicle purchases, parts, and service
Paid time off
Comprehensive training and manufacturer support
Recognition programs and advancement opportunities
Why Work With Us
At Honda Factory Parts, we do things the right way - every order, every customer, every time. When you join our online parts team, you'll be part of a trusted name that values integrity, precision, and genuine service. You'll help customers across the country get the right Honda part the first time, while representing a brand built on excellence.
We are an Equal Opportunity Employer. We maintain a drug-free workplace.
We'd love to talk with you - apply today and become part of our online success story!
Submit to and successfully complete MVR, background check, and pre-employment drug test
$28k-32k yearly est. 12d ago
Booking Agent
Xplore World Agency
Agent job in Philadelphia, PA
Job Description
.
We are seeking an outgoing individual for our Booking Agent opportunity! As an Agent, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others with planning. Travel Agents handle the research and booking process for clients, this can include airline, hotel accommodations, car rentals, and event/ticket sales. Anyone with an outgoing personality, who loves to travel is highly encouraged to apply!
Roles & Responsibilities
· Research, Create, and Execute exceptional itineraries for clients
· Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
· Review budgets, and plan trips according to client's budget constraints
· Stay up to date on changes within the tourism industry
· Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc.…)
· Effectively manage your time when researching trips and communicating with clients
Requirements
Requirements
· Must be at least 18years of age, and be authorized to work within the US.
· Must be fluent in English
· Must be able to effectively communicate with clients (strong sales background a plus)
· Must have a smartphone with internet access, laptop recommend but not required
· Personal travel experience is a huge plus, however not required
· Previous experience in customer service or hospitality also a plus, but not required
Benefits
Requirements
· Flexible Schedule
· Travel Discounts and Perks
· Part-time and Full-time available
$36k-67k yearly est. 18d ago
Ramp/Ticket Counter Agent (1159)
Avfuel/Avflight
Agent job in Middletown, PA
General Purpose of Job:
This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include cargo handling, ramp, aircraft cleaning, and other assigned duties.
Duties:
Provide efficient, friendly service to all of our customers.
Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges
Complete all necessary arrangements for accommodating passengers with reservations, standby's, luggage, cabin availability and in-flight supplies
Guide passengers from the terminal to and from aircraft ensuring a safe path at all times
Perform the loading and unloading of cargo on and off aircraft
Transport cargo between terminals and aircraft
Physical handling of freight and company material
Marshalling aircraft and equipment
Operate ground equipment, including tugs and belt loaders
Clean and service cabin interiors, including cockpit, lavatories and draining lavatories
Use safety related equipment and provide de-icing service to the aircraft when needed
Perform other duties as assigned
Qualifications
Qualifications:
Excellent communication skills
Ability to push/pull/lift 50 lbs. for extended periods of time
Ability to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Must be 18 years or older
High School diploma or GED equivalent
Must pass background check, pre-employment drug test and obtain security clearance Must have authorization to work in the U.S.
Must have valid Driver's license
Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
Competency/Behavioral Requirements:
Be pleasant with others on the job and display a good-natured, cooperative attitude
Be reliable, responsible, and dependable, and fulfill obligations
Strong attention to detail
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
Willingness to take on responsibilities and challenges
Be sensitive to others' needs and feelings and be understanding and helpful on the job
Physical Demands :
Must be able to carry 50 pound suitcase from the floor to 18 inches and carry 50 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
$27k-36k yearly est. 13d ago
Call Center/Communication Specialist
Premier Eye Associates
Agent job in Collingswood, NJ
Job DescriptionSalary:
Our highly service oriented optometry practice is looking for a courteous, efficient, self-confident individual with exceptional people skills. The ideal candidate must have strong customer service skills and desire to make our patients so happy that they can't help but tell their friends how well they were treated. The candidate must absolutely love working with people. We are seeking a team member with genuine enthusiasm and contagious positivity. The goal of this individual should be to provide such exceptional service that patients feel as if they are at a 5 star hotel.
Our mission is to provide our family of patients with a world class level of eye care and legendary, memorable customer service. The candidate should realize the importance of this mission and be confident that they can uphold it.
We are looking for a part time (25-28hrs week to start) recall coordinator to perform recalls for three optometry offices. This position will include answering calls, emails, texting patients, and other related duties.
Job tasks include, but are not limited to:
Answering phone calls, texts, and emails for three office locations.
Scheduling appointments.
Performing patient recall and confirmation calls.
Administrative and clerical tasks
Experience is not required, however
applicants must be proficient with computers.
$29k-43k yearly est. 26d ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Agent job in North Wales, PA
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$24k-27k yearly est. 6d ago
Call Center - Virtual Member Experience Advisor - Financial Account Specialist
American Heritage Credit Union 4.3
Agent job in Philadelphia, PA
Job Description
American Heritage Credit Union, a $5 billion credit union, has an immediate opening available for our new Virtual (Video) Member Experience Advisor Division! This position is based out of our Main office in Northeast Philadelphia!
These advisors will provide a premier level of service to members, clients, and associates of American Heritage Credit Union to enhance the overall member experience. Engage with members/non-members through needs-based/consultative actions via remote and video-based experience.
RESPONSIBILITIES INCLUDE:
Serve as a subject matter expert as it relates to all American Heritage deposit and loan-based products and services.
Serve as a subject matter expert as it relates to American Heritage electronic/mobile offerings which includes but is not limited to: Online/Mobile Teller functionality, Bill Payer, Quick Pay, e-Pay, etc.
Engage members as their financial consultant/advisor using knowledge of the credit union's products/services to provide solutions to their perceived and unperceived needs.
Fulfill lead generation requests submitted via customer relationship management (CRM), Better Lobby, etc.
Open new accounts, certificates of deposit, money market accounts, cash management accounts, IRA's, club accounts, and sharedraft accounts. Complete necessary documentation for ACH and payroll deductions, input mortgage applications and cross-sell products and services to meet member financial needs/goals.
Process loan applications, input data, review loan decisions and options with member, prepare supporting loan documentation, compile loan documents for signature and disbursement ensuring accuracy and completeness of loan, and process denials as necessary.
Process requests for changes and maintenance to member accounts, check orders, debit card requests, etc.
Assist members with how to use self-service technology (eg. PAT, Online/Mobile Teller, Bill Pay, etc.).
Utilize sales tracking systems, member data warehouse programs, as well as other tools/systems (eg. Data Verity, Better Lobby, etc.) to analyze members' engagement with the credit union and educate members in areas of low engagement.
Achieve stated goals/objectives set-forth for positions which includes but is not limited to closed loans, new memberships, e-services penetration, etc.
Provide assistance and backup to all Contact Center advisor positions (PAT, Concierge, Member Advisor, etc.) and access all programs needed to assist the membership accordingly.
QUALIFICATIONS:
Three to five years of similar or related experience. Specifically, at least one year of experience in a call center of a credit union or financial institution.
Associate's Degree in Business Administration or a related field or the equivalent experience required.
Must be flexible and available to work Call Center hours of operation: Monday-Friday 7:00 a.m. to 7:00 p.m. and rotating Saturdays 9:00 a.m. to 3:00 p.m.)
FICEP certification (to be completed after hire date).
Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.
$28k-31k yearly est. 8d ago
Call Ctr Specialist Access 24/7
Temple University Health System 4.2
Agent job in Philadelphia, PA
Call Ctr Specialist Access 24/7 - (257103) Description Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex requests through various channels while utilizing numerous databases simultaneously.
Communicates via EPIC to physicians and staff on a daily basis.
Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per protocol.
Maintains knowledge of emergency procedures and ensures proper notification.
Assures database compliance and integrity.
Provides answering service to various practices in the Healthcare Environment.
EducationHigh School Diploma or Equivalent RequiredBachelor's Degree Preferred or Combination of relevant education and experience may be considered in lieu of degree RequiredExperience2 years experience in customer service or a Call Center RequiredGeneral Experience communicating in Spanish (Bilingual) PreferredGeneral Experience in a physician practice or call center environment PreferredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.
Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc.
, and Temple Transport Team.
Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike.
At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Your Tomorrow is Here!Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation.
Achieving that goal means investing in our employees' success through staff and leadership development.
Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike.
Primary Location: Pennsylvania-PhiladelphiaJob: Operational Admin & ManagementSchedule: Full-time Shift: Day JobEmployee Status: Regular
$27k-30k yearly est. Auto-Apply 1d ago
Reservation Agent
Premiere #1 Limousine Service
Agent job in Middletown, PA
Job Description
For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you!
It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures.
DUTIES
Phone Call Management
Quick and Accurate Reservations Entry
Providing Excellent Customer Service to all Clients
Providing Dispatch Support
Upselling Packages and VIP Services
Trip Management and Administration
QUALIFICATIONS
Knowledge of local area and routes strongly preferred
Excellent attention to detail required
Excellent customer service skills required
40 WPM typing skills required
Education: High School Diploma or equivalent required
Experience: 1-3 years related experience preferred
Certification/Licensure: N/A
Software/Hardware: An understanding of MS Office Applications
Job Posted by ApplicantPro
$25k-30k yearly est. 31d ago
Booking Agent
Xplore World Agency
Agent job in Philadelphia, PA
Job Description
.
We are seeking an outgoing individual for our Booking Agent opportunity! As an Agent, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others with planning. Travel Agents handle the research and booking process for clients, this can include airline, hotel accommodation, car rentals, and event/ticket sales. Anyone with an outgoing personality, who loves to travel is highly encouraged to apply!
Roles & Responsibilities
· Research, Create, and Execute exceptional itineraries for clients
· Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
· Review budgets, and plan trips according to client's budget constraints
· Stay up to date on changes within the tourism industry
· Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc.…)
· Effectively manage your time when researching trips and communicating with clients
Requirements
Requirements
· Must be at least 18years of age, and be authorized to work within the US.
· Must be fluent in English
· Must be able to effectively communicate with clients (strong sales background a plus)
· Must have a smartphone with internet access, laptop recommend but not required
· Personal travel experience is a huge plus, however not required
· Previous experience in customer service or hospitality also a plus, but not required
BenefitsBenefits
Flexible Schedule
Travel Discounts and Perks
Part-time and Full-time available
$36k-67k yearly est. 10d ago
Call Center - Virtual Member Experience Advisor - Financial Account Specialist
American Heritage Credit Union 4.3
Agent job in Philadelphia, PA
American Heritage Credit Union, a $5 billion credit union, has an immediate opening available for our new Virtual (Video) Member Experience Advisor Division! This position is based out of our Main office in Northeast Philadelphia!
These advisors will provide a premier level of service to members, clients, and associates of American Heritage Credit Union to enhance the overall member experience. Engage with members/non-members through needs-based/consultative actions via remote and video-based experience.
RESPONSIBILITIES INCLUDE:
Serve as a subject matter expert as it relates to all American Heritage deposit and loan-based products and services.
Serve as a subject matter expert as it relates to American Heritage electronic/mobile offerings which includes but is not limited to: Online/Mobile Teller functionality, Bill Payer, Quick Pay, e-Pay, etc.
Engage members as their financial consultant/advisor using knowledge of the credit union's products/services to provide solutions to their perceived and unperceived needs.
Fulfill lead generation requests submitted via customer relationship management (CRM), Better Lobby, etc.
Open new accounts, certificates of deposit, money market accounts, cash management accounts, IRA's, club accounts, and sharedraft accounts. Complete necessary documentation for ACH and payroll deductions, input mortgage applications and cross-sell products and services to meet member financial needs/goals.
Process loan applications, input data, review loan decisions and options with member, prepare supporting loan documentation, compile loan documents for signature and disbursement ensuring accuracy and completeness of loan, and process denials as necessary.
Process requests for changes and maintenance to member accounts, check orders, debit card requests, etc.
Assist members with how to use self-service technology (eg. PAT, Online/Mobile Teller, Bill Pay, etc.).
Utilize sales tracking systems, member data warehouse programs, as well as other tools/systems (eg. Data Verity, Better Lobby, etc.) to analyze members' engagement with the credit union and educate members in areas of low engagement.
Achieve stated goals/objectives set-forth for positions which includes but is not limited to closed loans, new memberships, e-services penetration, etc.
Provide assistance and backup to all Contact Center advisor positions (PAT, Concierge, Member Advisor, etc.) and access all programs needed to assist the membership accordingly.
QUALIFICATIONS:
Three to five years of similar or related experience. Specifically, at least one year of experience in a call center of a credit union or financial institution.
Associate's Degree in Business Administration or a related field or the equivalent experience required.
Must be flexible and available to work Call Center hours of operation: Monday-Friday 7:00 a.m. to 7:00 p.m. and rotating Saturdays 9:00 a.m. to 3:00 p.m.)
FICEP certification (to be completed after hire date).
Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.
$28k-31k yearly est. 60d+ ago
Call Ctr Specialist Access 24/7
Temple University Health System 4.2
Agent job in Philadelphia, PA
Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex requests through various channels while utilizing numerous databases simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per protocol. Maintains knowledge of emergency procedures and ensures proper notification. Assures database compliance and integrity. Provides answering service to various practices in the Healthcare Environment.
Education
High School Diploma or Equivalent Required
Bachelor's Degree Preferred or
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
2 years experience in customer service or a Call Center Required
General Experience communicating in Spanish (Bilingual) Preferred
General Experience in a physician practice or call center environment Preferred
Licenses
'394662
The average agent in Hamilton, NJ earns between $23,000 and $100,000 annually. This compares to the national average agent range of $19,000 to $72,000.
Average agent salary in Hamilton, NJ
$48,000
What are the biggest employers of Agents in Hamilton, NJ?
The biggest employers of Agents in Hamilton, NJ are: