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Agent jobs in Hattiesburg, MS

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  • Customer Service Rep(05990) - 5828 U.S. Hwy. 11

    Domino's Franchise

    Agent job in Purvis, MS

    Team members must be able to answer phones, take orders, take customer's payments, and greet customers.
    $23k-30k yearly est. 2d ago
  • Customer Service Representative

    Jf Fitness 4.1company rating

    Agent job in Hattiesburg, MS

    Club Role - Customer Service Representative-Overnight Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team! Job Summary The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is an overnight position Monday-Friday. Duties & Responsibilities ● Greet and check in all members, guests, and prospective members ● Answer phone calls in a polite and professional manner ● Inform prospective members about our membership options and current promotions ● Facilitate necessary updates to members' accounts ● Ensure all retail items are fully stocked ● Operate the POS system and accept payments ● Assist in maintaining the neatness and cleanliness of the club ● Other duties as assigned Compensation ● Part time employee ● Hourly ● Complimentary gym membership Qualifications ● High school diploma or equivalent ● Customer service - 1 year (preferred) ● CPR/AED certification (preferred) ● Basic computer proficiency ● Professional attitude ● Upbeat and positive personality ● Efficient and effective communication skills ● Ability to multi-task and excel in a busy environment Job Requirements ● Pass drug screening ● Background check ● Use of finger scan technology for recording time worked ● Not eligible to work remotely
    $24k-30k yearly est. 60d+ ago
  • Real Estate Showing Agent

    Showami

    Agent job in Hattiesburg, MS

    Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Hattiesburg and surrounding areas to assist with various real estate tasks. Requirements: You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the Hattiesburg area. You must be able to show homes using an electronic lockbox Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown. You can apply for this job if you meet the above requirements. Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in Mississippi. To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable) If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed. Respond to this job posting to get more information.
    $65k-98k yearly est. 57d ago
  • Teller/Account Services Representative

    Sunbelt Federal Credit Union

    Agent job in Hattiesburg, MS

    Responsive recruiter Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Paid time off Profit sharing Tuition assistance Vision insurance Teller/Account Services Representative SUMMARY/OBJECTIVE:Under the direction and supervision of the Account/Card Services Supervisor, this role is responsible for providing support to account holders, branches, Sunbelt Account Experts and My Teller Plus. The key areas of responsibility of this role include providing operational guidance and support, handling incoming account holder requests and escalations. The Account Services Representative will ensure that all interactions with members and staff are handled with high-quality performance standards; ensuring optimal customer service, integrity and profitability. The Representative maintains a strong and positive working environment and takes initiative. Should be able to explain products' and services and their values, benefits, features, rates and fees to account holders, while ensuring the highest quality of service. All Account Service Representatives should also be able to learn as needed and operate an ITM (Interactive Teller Machine). Must stay current with credit union membership requirements, deposit products, services, loan products, and marketing campaigns. Must maintain consistent, in-depth knowledge of Credit Union products and services, policies and procedures, operations, systems and general banking regulations. Member Service Representatives hours will be expanding in the near future so candidates must be able and willing to work different 8-hour shifts. As early as 8:00 o'clock a.m. and as late as 7:00 o'clock p.m. and some Saturdays. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers an average of 80% of the share of calls inbound calls daily with emphasis on exceptional customer service and accuracy of data input. Maintain the company set guideline to average call length of 2.5 minutes. Listen effectively to account holder requests and offer solutions to meet the account holder's needs. Process various types of account holder requests and serve membership by providing excellent service and information in a pleasant, professional, and efficient manner via telephone, email or other correspondence. Explain monthly statements, research account history, resolve account holder problems and process account corrections. Aid regarding plastic cards including placing orders for new cards, researching card transactions, blocking cards and troubleshooting malfunctioning cards. Accepts account holder requests for wire transfers within policy. Assists account holders with Home/Cloud Banking issues. Provide account holders with forms by mail or e-Documents necessary to transact business at the Credit Union. Opens new memberships via the online membership portal. Cross-sell all services offered by the Credit Union. Research and respond to account holder inquiries and requests via phone, email and live Internet Chat. Serve as a subject matter expert to branch employees. Assist branch employees with research and problem resolution. Open accounts via mail or internet requests. Process ATM and mobile deposit checks Takes loan and credit card payments over the phone via SWBC. Effectively access reports and resolve issues Understand and is accountable for executing all job functions in a way that is consistent with all requirements of BSA, OFAC and the USA Patriot Act/Customer Identification Act (CIP). Note: Failure to comply with requirements may be subject to strong disciplinary action, up to and including termination by the credit union, as well as, civil and criminal penalties. Keep work areas clean and organized. Other duties/projects as assigned. ITM (Interactive Teller Machine) When operating the ITM, the Account Service Representative is responsible for the day to day operations of the ITM up to and including the basic role of teller with some exceptions and differences. Not all teller duties are functional at the ITM. This job duty is based on video interaction, which requires being comfortable, professional and friendly on camera with account holders. Responsibilities while at the ITM include, but are not limited to: Providing teller assistance to account holders and enhances interactive banking experience via video technology. Projects good customer relations while conveying a positive banking/customer service experience utilizing video technology. Effective communication skills with the ability to multi-task while maintaining attention to detail and operating several computer programs to ensure transaction integrity. This position requires individuals with effective verbal communication skills and strong listening skills. Facilitate the ITM process for account holders by providing step-by-step guidance through the ITM process. Must validate all checks presented for cashing or deposit to protect the credit union and the account holder from loss. Assists account holders with all routine teller machine transactions such as cash and check deposits, cash and check withdrawals, transfers, loan payments and account balance inquiries. May recommend other bank products and/or services to meet the account holder's needs. Protects account holder confidentiality and privacy. Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Strong customer service, problem-solving and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles. Professional, well-developed interpersonal skills essential for projecting a positive image as representative of the Credit Union. Account Holder Focus Dependability - Job requires being reliable, responsible and dependable and fulfilling obligations. Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. Work requires basic knowledge of credit union software, Word and Excel. Computer Proficiency Intermediate mathematical skills required (calculation and concepts involving decimals, percentages, fractions, etc.). Must demonstrate an ability to understand and implement changing policies and procedures. Must be familiar with and can communicate how to use our services such as home banking, bill paying and cloud pay services Strong written and verbal communication skills with the ability to communicate effectively with all levels of staff Education & Experience: High School Graduate or Equivalent (GED). BA or BS a plus Previous call center experience is preferred 2+ years financial services experience. Certificates, Licenses and Registrations: Must successfully complete BSA/OFAC training as required Employee must be bondable (insurable) Must complete and pass annual training courses required by management Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are varying 8 hour shifts Monday through Friday between the hours of 7:30 a.m. to 6:00 p.m., and occasional Saturdays from 9:00 a.m. until 1:00 p.m. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to stand, walk and sit, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and/or carry up to 30 pounds. Employment Requirements: All applicants must meet the certain conditions of employment to be eligible for employment at Sunbelt Federal Credit Union: U.S. Citizenship Successfully passing a drug test for illegal drugs Successfully passing a background investigation and Credit Check Benefits Offered: 401K, With employee match and profit shares. Medical, Dental & Vision Company provided Life, STD, LTD Aflac Insurance products Paid Holidays Employee Education Assistance Program 16 Days of PTO (Paid time off) that begins accruing day one. (usable after 90 days) Employee Assistance Program (EAP) DECLARATION: This job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sunbelt FCU is an Equal Opportunity Employer. Compensation: $15.00 - $17.00 per hour
    $15-17 hourly Auto-Apply 60d+ ago
  • Life/Health Insurance Position - State Farm Agent Team Member

    Jacan Warren-State Farm Agent

    Agent job in Petal, MS

    Job DescriptionBenefits: Bonus based on performance ROLE DESCRIPTION: Jacan Warren - State Farm Agent is seeking a qualified and empathetic professional for the role of Life/Health Insurance Position - State Farm Agent Team Member. As a customer-oriented expert, you will market the Life/Health insurance services and products to benefit customers and their families. Your experience equips you to continually grow your income as you provide the necessary support and reassurances. As a strategic and emotionally intelligent resource to the community, we are excited to expand our successful agency with your skillset. RESPONSIBILITIES: Offer life and health insurance policies to new and existing customers. Conduct needs analysis to identify insurance products for customers. Explain policy features, benefits, and exclusions to customers. Assist customers with claims and policy changes. Develop and maintain customer relationships. Stay updated on industry trends and new product offerings. Ensure compliance with state and federal regulations. QUALIFICATIONS: State insurance license for life and health insurance. Communication and interpersonal skills. Ability to understand and explain complex insurance products. Sales experience, preferably in insurance. Detail-oriented with excellent organizational skills. Ability to build and maintain customer relationships. Proficiency with insurance agency software.
    $39k-62k yearly est. 5d ago
  • Looking for Field Sales Agent

    TLC Creative Solutions 4.2company rating

    Agent job in Hattiesburg, MS

    TLC Creative Solutions Compensation: $500 to $1,000 per week. Employment Type: contract Job Title: Enrollment Agent TLC Creative Solutions has over 14 years in the Lifeline Industry. As a leader in innovation, the team at TLC Creative Solutions continuously strives to exceed expectations and expand the quality products and services it provides to its customers. TLC Creative Solutions is a service provider in low-income communities. We connect low-income families to Government Assistance programs at national, state, and municipal levels on behalf of the ACP Program. Our field sales agents work directly with qualified individuals to get free data service on a tablet device or cell phone provided through the ACP Program. TLC Creative Solutions is now hiring for the ACP Program. This is a great opportunity for you to make money while providing a much-needed service to low-income families. You get to make your own schedule, and work when you want! Competitive Pay: · Commission and bonus point structure: The harder you work the more you can earn · Average Field Sales Agent earns $750.00 per week · Top Field Sales Agent earns $2,000.00 per week Responsibilities: · Assist low-income families through the application process · Verify applicants' identity and proof of eligibility of benefits · Activate qualified customers device Requirements: · 18 years of age + · Have your own reliable transportation · Work in-person with the general public at outdoor locations such as grocery stores, medical facilities, and government offices. · Have the ability to move around and lift 25 lbs. · Bilingual is a plus! Once you apply and you qualify, we will call to schedule an interview. Job Type: Contract Pay: $750.00 - $2,000.00 per week. Compensation: $700.00 - $2,000.00 per week Initially established as a small marketing agency, TLC Creative Solutions has grown to earn the trust of Fortune 500 companies, and to effectively navigate the intricacies of government level contracts. Located in the heart of New York, TLC now has over 50 years of combined experience providing marketing, sales, and brand development services to companies such as T-Mobile, Sprint, and Spectrum, with a nationwide reach. We have maintained success by forming lasting relationships with each of our clients, giving them a one-on-one approach, and by staying ahead of the curve. Our representatives dedicate their energy to anticipating needs and meeting goals. Rather than seek the highest paying contract, TLC takes its responsibility as an established company seriously, and always finds the best way to contribute to the times.
    $500-1k weekly Auto-Apply 60d+ ago
  • Insurance Agent

    Mississippi Farm Bureau 3.7company rating

    Agent job in Hattiesburg, MS

    Job DescriptionInsurance Agent We are seeking energetic self-starters who are interested in a rewarding career as a self-employed Insurance Agent. This role requires high achievers with a positive and professional attitude, excellent communication skills and self-discipline. This is a great opportunity for the entrepreneurial-minded individual who wants to lead and build a successful business. As an Independent Contractor, you will set your own schedule but with plenty of support and endless growth potential. If you think you are a great fit and want to be a part of a winning culture, then we would love to hear from you! Additional Responsibilities and Duties Sell Life Insurance and Property/Casualty Insurance products Seek out leads and new clients Discuss financial concerns and needs of individuals Service new and existing clients Develop your professional skills and knowledge Requirements of Insurance Agent 4-Year college degree or equivalent Sales experience Ability to pass background and credit check Company Overview Mississippi Farm Bureau Casualty Insurance Company is a wholly-owned subsidiary of Southern Farm Bureau Casualty Insurance Company. Southern Farm Bureau Casualty Insurance Company began operating on September 30, 1947. The Company is Mississippi's largest domestic property and casualty insurance company. Today Southern Farm Bureau Casualty operates, indirectly or through subsidiaries, in Mississippi, Arkansas, Louisiana, South Carolina, Florida and Colorado. Southern Farm Bureau Casualty is rated A (Excellent) by the A. M. Best rating agency. Mississippi Farm Bureau Casualty Insurance Company was licensed on September 1, 1986. Mississippi Farm Bureau Casualty Insurance Company specializes in writing automobile, homeowners, farm liability, farm property, standard fire and inland marine policies. Mississippi Farm Bureau Casualty is rated A (Excellent) by the A. M. Best rating agency. Mississippi Farm Bureau Casualty Insurance Company is currently the second-largest automobile and homeowner writer in Mississippi. The Company has become a leader in the insurance industry through the marketing of competitive products and the extensive training of its underwriters, claims staff and contracted Insurance Agents. Mississippi Farm Bureau Casualty Insurance Company is committed to providing superior customer service to all of our policyholders.
    $41k-65k yearly est. 1d ago
  • Customer Service Representative (CSR) - Bay Springs, MS

    Ergon 4.5company rating

    Agent job in Bay Springs, MS

    NOW HIRING: Customer Service Representative - Bay Springs, MS Looking for a reliable, long-term career with a company that's built on trust, stability, and family values? Southern Propane in Bay Springs, MS is seeking a dependable and customer-focused individual to join our team as a Customer Service Representative. This position is located in a satellite office where the CSR will work independently without on-site supervision, requiring strong self-motivation and the ability to manage tasks with minimal guidance. Who We Are: Southern Propane is a family-owned propane company with over 70 years of experience serving homes and businesses across the Southeast. As part of the Ergon family of companies, we operate more than 30 locations across 5 states, and we take pride in offering exceptional service-both to our customers and our employees. We're not just a workplace-we're a place to build your future. Key Responsibilities: Answer incoming phone calls in a courteous and professional manner Respond to customer questions, concerns, and requests accurately and efficiently Maintain a calm and helpful attitude, even in challenging situations Perform general office duties such as filing, scanning, and data entry Create propane deliveries after obtaining information from customers Accept cash, check, and credit card payments from customers Qualifications: High school diploma or equivalent required Strong verbal and written communication skills Friendly, patient, and professional demeanor Ability to handle multiple tasks at once Basic computer and typing skills Prior customer service experience is a plus Benefits available: Competitive pay + bonus opportunities Medical, dental, vision & life insurance 401(k) with company match Paid time off Propane discount Supportive team, long-term stability, and room to grow 📍 Location: Southern Propane, 3216 Hwy 15 N, Bay Springs, MS 39422 Employment offer contingent upon pre-employment drug test, background check, and MVR.
    $28k-34k yearly est. 60d+ ago
  • Customer Service Representative - Hattiesburg, MS

    Kedia Corporation

    Agent job in Hattiesburg, MS

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $23k-30k yearly est. 18h ago
  • BDC Representative

    Pine Belt Imports Inc. 3.5company rating

    Agent job in Hattiesburg, MS

    Job Description Making outbound sales phone calls according to script and schedule a sales appointment Log all Customer comments & information. Schedule follow-up contact if no appointment is made. Contact Customers using scripts and word tracks to schedule appointments for Sales. Confirm scheduled appointments. Track all leads and appointments in BDC tracker. Reschedule no-show Customer appointments. Follow up with Sales Department to determine if appointment was kept and the outcome. Schedule future contact as needed. Purify and update Customer changes in database. Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact. Contact Customers based on current marketing initiatives. Respond to Customer website requests. Contact Internet Customers via email and phone to schedule a Sales appointment. Follow up on Internet Customer emails according to a pre-determined timeline. Notify necessary departments when an appointment is scheduled. Assist with other duties, as assigned. Ability to meet or exceed monthly goals. JOB REQUIREMENTS: High School Diploma or equivalent. Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable. Previous experience with the process of the scripts, power tracks, and alternative choices. Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer. First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently. Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required. Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills. Benefits Summary: Health Dental Vision 401K Plan Paid Vacations Life Insurance Employee Discounts
    $20k-31k yearly est. 14d ago
  • Front Desk Agent

    Hattiesburg 4.1company rating

    Agent job in Hattiesburg, MS

    LRC2 Management is a leading hospitality company that values exceptional guest service and employee satisfaction. We strive to provide a welcoming and rewarding environment for our guests and employees alike. Description of the role: As a Front Desk Agent at LRC2 Management in Hattiesburg, MS, you will be the first point of contact for our guests, providing exceptional customer service and assistance. You will be responsible for greeting guests, checking them in and out, answering inquiries, and ensuring their stay is comfortable and enjoyable. Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Compensation: Responsibilities: Greet and check-in/out guests in a friendly and efficient manner Answer phone calls and provide information to guests Assist guests with inquiries, requests, and resolving any issues that may arise Process payments and maintain accurate records Requirements: Excellent communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Knowledge of hotel operations and software systems (preferred) Flexibility to work various shifts, including weekends and holidays LRC2 Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $25k-29k yearly est. Auto-Apply 60d+ ago
  • Automotive Customer Service Representative

    Walt Massey Chevy GMC Lucedale

    Agent job in Lucedale, MS

    Automotive Customer Service Representative (Focus: Customer Satisfaction & Follow-Up) Full-Time | Career Growth Opportunities | Industry-Leading Pay Structure Are you passionate about delivering world-class customer service? Do you have a knack for follow-up and building lasting relationships? Walt Massey Automotive is seeking motivated, high-energy professionals who are ready to build a career focused on ensuring every customer experience ends with satisfaction. What You'll Do: Engage with recent service customers to ensure expectations were met and concerns addressed Follow up with customers to reinforce brand confidence and build lasting loyalty Document all customer interactions and feedback in our CRM system Partner with service and management teams to support our mission of delivering best-in-class experiences Help drive our Customer Satisfaction Index (CSI) by closing the loop and resolving any issues proactively Who We're Looking For: Driven, career-minded individuals who take pride in follow-through Friendly, confident communicators with a professional phone presence Detail-oriented, organized, and capable of managing multiple tasks Comfortable using phones, CRM tools, and other communication technology Automotive or customer service experience is a plus, but not required Why Walt Massey? Clear career path with internal promotion opportunities Competitive pay structure with performance incentives A collaborative and supportive team culture Comprehensive benefits: Health, dental, vision, and 401(k) Apply today and join a company that believes great service doesn't end with the sale - it begins with relationships built on trust, care, and attention to detail. Apply today and join a company that believes great service doesn't end with the sale - it begins with relationships built on trust, care, and attention to detail.
    $22k-30k yearly est. Auto-Apply 60d+ ago
  • Population Health Agent - Population Health - Full Time

    Covington County Hospital 3.8company rating

    Agent job in Collins, MS

    the Population Health Agent is responsible for answering the phones, making appointments, for annual wellness visits, colonoscopies, mammograms, etc. The Population Health Agent will also work adherence calls in Rx Effect and help manually enter quality metrics in payer websites. Position Type: Full Time. Medical; Dental; Vision; Long and Short-term Disability; Retirement. Qualifications: High school graduate or equivalent Must be able to interact with the public in a professional manner. Basic computer skills required Experience with insurance verification process preferred Duties and Responsibilities: Demonstrates efficient use of electronic health record Answers phone in a courteous and polite manner with appropriate tone Answers patient questions with courtesy, respect, and appropriate tone Maintains patient accounts by obtaining, recording, and updating personal and financial information Comforts patients by anticipating patients' anxieties and provides necessary support to find resolution Attitude and performance are reflective of serving others Complies with Infection Control, Universal Precautions, Coporate Compliance, and HIPAA guidelines Performs other duties as assigned
    $42k-65k yearly est. 24d ago
  • Customer Service Representative

    Jf Fitness 4.1company rating

    Agent job in Hattiesburg, MS

    Job Description Club Role - Customer Service Representative-Overnight Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team! Job Summary The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is an overnight position Monday-Friday. Duties & Responsibilities ● Greet and check in all members, guests, and prospective members ● Answer phone calls in a polite and professional manner ● Inform prospective members about our membership options and current promotions ● Facilitate necessary updates to members' accounts ● Ensure all retail items are fully stocked ● Operate the POS system and accept payments ● Assist in maintaining the neatness and cleanliness of the club ● Other duties as assigned Compensation ● Part time employee ● Hourly ● Complimentary gym membership Qualifications ● High school diploma or equivalent ● Customer service - 1 year (preferred) ● CPR/AED certification (preferred) ● Basic computer proficiency ● Professional attitude ● Upbeat and positive personality ● Efficient and effective communication skills ● Ability to multi-task and excel in a busy environment Job Requirements ● Pass drug screening ● Background check ● Use of finger scan technology for recording time worked ● Not eligible to work remotely
    $24k-30k yearly est. 10d ago
  • E Branch Account Services Representative

    Sunbelt Federal Credit Union

    Agent job in Hattiesburg, MS

    Responsive recruiter Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Profit sharing Tuition assistance Vision insurance E-Branch Account Services Representative SUMMARY/OBJECTIVE:As an E-Branch Account Services Representative, you will deliver financial education and assistance to our members through digital technology. This position will perform a broad variety of account service functions with accuracy and in a timely manner, to include account opening / maintenance and refer lending transactions to our centralized lending team. These functions may include, but are not limited to account maintenance, opening new accounts and offering ancillary products. This position will be based in a central location and may occasionally assist in the account services call center as needed. FLSA Classification: Non-Exempt Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides daily support by assisting members via direct contact channels to include: inbound/outbound text, Video Banking, secure messaging and email with professionalism and urgency. Creates, maintains and enhances account holder relationships, ensuring an exceptional experience via Video Banking technology. Assist with daily verification of new online enrollments for fraud prevention purposes. Maintains in-depth knowledge of Credit Union products, services, policies and applicable regulations. Effectively interview account holders and potential account holders independently. Asks questions and listens carefully to determine the appropriate SFCU products and services to offer. Presents products and services in a positive, professional and knowledgeable manner, so inquiring individuals can make an informed decision. Opens new share and share draft accounts. Verifies personal identification to prevent fraudulent activity. Provides regulatory disclosure information on new and other specific types of accounts. Orders or prints plastics such as Debit and Credit Cards. Identifies needs, develops financial relationships, and consistently provides account holders with opportunities for appropriate loan and deposit products and services. Refers all loan inquiries to the centralized lending department while the member is present virtually. This will be via transferring the member to the centralized department via Video Banking technology. Effectively cross-sells account, consumer loan and mortgage loan products. Supports the credit union's mission, vision, strategic goals, quality initiatives and service standards. Supports SFCU's mission to become the primary financial institution of our account holders by providing services in an expeditious and courteous manner. Understands that educating our account holders and informing them of the products and services we have to offer is the highest level of service we can provide and the key to accomplishing out mission and goals. Strives to meet individual goals by effectively cross selling products and services. Resolves account holder problems independently and escalates more complex problems or situations to management. Also ensures that the escalation is entered in to the Contact Management with detailed information of the account holder's issue and the best way to contact the account hold when a resolution is found. Competencies:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Fluency in English required. Excellent verbal and written communication skills with emphasis on proper grammar, etiquette and voice qualities such as tone, inflection and enunciation. Effective communication skills with the ability to multi-task while maintaining attention to detail and operating several computer programs to ensure transaction integrity. Must be familiar with the internet, mobile apps, and navigating software platforms. Knowledge of, or the ability to quickly learn banking software applications. Working knowledge of SFCU's products, services, policies and procedures. Understanding of federal laws and regulations that govern financial institutions. Basic understanding of computer applications and software Must possess strong basic math skills, accuracy and attention to detail Qualifications: High School Graduate or Equivalent (GED). At least 12 months of credit union/banking or call center experience (preferably in a customer service capacity) Strong computer skills and the ability to utilize multiple computer applications simultaneously Position Type/Expected Hours of WorkThis is a full-time position. Shifts may range from 8:00am - 5:30pm plus occasional Saturdays 9 - 1. Shifts may change or rotate, with sufficient notice, according to business needs. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 25-50 pounds. Employment RequirementsAll applicants must meet the certain conditions of employment to be eligible for employment at Sunbelt Federal Credit Union: U.S. Citizenship Successfully passing a background investigation Benefits Offered: 401K, With employee match. Medical, Dental, Vision, Life, STD, LTD insurances Paid Holidays Employee Education Assistance Program (Tuition Reimbursement). 16 Days of PTO (Paid time off) that begins accruing day one. (usable after 90 days) Employee Assistance Program (EAP) DECLARATIONThis job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sunbelt FCU is an Equal Opportunity Employer.
    $18k-23k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Hattiesburg, MS

    Kedia Corporation

    Agent job in Hattiesburg, MS

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $23k-30k yearly est. 60d+ ago
  • Customer Service Rep(05960) - 17145 W Wortham Rd

    Domino's Franchise

    Agent job in Saucier, MS

    Team members must be able to answer phones, take orders, take customer's payments, and greet customers.
    $22k-30k yearly est. 60d+ ago
  • Population Health Agent - Population Health - Full Time

    Covington County Hospital 3.8company rating

    Agent job in Collins, MS

    Job Description the Population Health Agent is responsible for answering the phones, making appointments, for annual wellness visits, colonoscopies, mammograms, etc. The Population Health Agent will also work adherence calls in Rx Effect and help manually enter quality metrics in payer websites. Position Type: Full Time. Medical; Dental; Vision; Long and Short-term Disability; Retirement. Qualifications: High school graduate or equivalent Must be able to interact with the public in a professional manner. Basic computer skills required Experience with insurance verification process preferred Duties and Responsibilities: Demonstrates efficient use of electronic health record Answers phone in a courteous and polite manner with appropriate tone Answers patient questions with courtesy, respect, and appropriate tone Maintains patient accounts by obtaining, recording, and updating personal and financial information Comforts patients by anticipating patients' anxieties and provides necessary support to find resolution Attitude and performance are reflective of serving others Complies with Infection Control, Universal Precautions, Coporate Compliance, and HIPAA guidelines Performs other duties as assigned
    $42k-65k yearly est. 24d ago
  • E Branch Account Services Representative

    Sunbelt Federal Credit Union

    Agent job in Hattiesburg, MS

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Profit sharing Tuition assistance Vision insurance E-Branch Account Services RepresentativeSUMMARY/OBJECTIVE: As an E-Branch Account Services Representative, you will deliver financial education and assistance to our members through digital technology. This position will perform a broad variety of account service functions with accuracy and in a timely manner, to include account opening / maintenance and refer lending transactions to our centralized lending team. These functions may include, but are not limited to account maintenance, opening new accounts and offering ancillary products. This position will be based in a central location and may occasionally assist in the account services call center as needed. FLSA Classification: Non-Exempt Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides daily support by assisting members via direct contact channels to include: inbound/outbound text, Video Banking, secure messaging and email with professionalism and urgency. Creates, maintains and enhances account holder relationships, ensuring an exceptional experience via Video Banking technology. Assist with daily verification of new online enrollments for fraud prevention purposes. Maintains in-depth knowledge of Credit Union products, services, policies and applicable regulations. Effectively interview account holders and potential account holders independently. Asks questions and listens carefully to determine the appropriate SFCU products and services to offer. Presents products and services in a positive, professional and knowledgeable manner, so inquiring individuals can make an informed decision. Opens new share and share draft accounts. Verifies personal identification to prevent fraudulent activity. Provides regulatory disclosure information on new and other specific types of accounts. Orders or prints plastics such as Debit and Credit Cards. Identifies needs, develops financial relationships, and consistently provides account holders with opportunities for appropriate loan and deposit products and services. Refers all loan inquiries to the centralized lending department while the member is present virtually. This will be via transferring the member to the centralized department via Video Banking technology. Effectively cross-sells account, consumer loan and mortgage loan products. Supports the credit unions mission, vision, strategic goals, quality initiatives and service standards. Supports SFCUs mission to become the primary financial institution of our account holders by providing services in an expeditious and courteous manner. Understands that educating our account holders and informing them of the products and services we have to offer is the highest level of service we can provide and the key to accomplishing out mission and goals. Strives to meet individual goals by effectively cross selling products and services. Resolves account holder problems independently and escalates more complex problems or situations to management. Also ensures that the escalation is entered in to the Contact Management with detailed information of the account holders issue and the best way to contact the account hold when a resolution is found. Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Fluency in English required. Excellent verbal and written communication skills with emphasis on proper grammar, etiquette and voice qualities such as tone, inflection and enunciation. Effective communication skills with the ability to multi-task while maintaining attention to detail and operating several computer programs to ensure transaction integrity. Must be familiar with the internet, mobile apps, and navigating software platforms. Knowledge of, or the ability to quickly learn banking software applications. Working knowledge of SFCUs products, services, policies and procedures. Understanding of federal laws and regulations that govern financial institutions. Basic understanding of computer applications and software Must possess strong basic math skills, accuracy and attention to detail Qualifications: High School Graduate or Equivalent (GED). At least 12 months of credit union/banking or call center experience (preferably in a customer service capacity) Strong computer skills and the ability to utilize multiple computer applications simultaneously Position Type/Expected Hours of Work This is a full-time position. Shifts may range from 8:00am 5:30pm plus occasional Saturdays 9 1. Shifts may change or rotate, with sufficient notice, according to business needs. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 25-50 pounds. Employment Requirements All applicants must meet the certain conditions of employment to be eligible for employment at Sunbelt Federal Credit Union: U.S. Citizenship Successfully passing a background investigation Benefits Offered: 401K, With employee match. Medical, Dental, Vision, Life, STD, LTD insurances Paid Holidays Employee Education Assistance Program (Tuition Reimbursement). 16 Days of PTO (Paid time off) that begins accruing day one. (usable after 90 days) Employee Assistance Program (EAP) DECLARATION This job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sunbelt FCU is an Equal Opportunity Employer.
    $18k-23k yearly est. 10d ago
  • Customer Service Rep(05925) - 713 N 16TH Ave

    Domino's Franchise

    Agent job in Laurel, MS

    As the leaves start to blow, let us help you bring in some extra dough! Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. Our company motto is “Less Stress, More Success!” Company Description Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. Our company motto is “Less Stress, More Success!” Job Description ABOUT THE JOB As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to creating a pleasant experience for Customers. As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours! Qualifications Smiling face and great attitude! Additional information All your information will be kept confidential according to EEO guidelines. WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT'S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly (meaning hours vary by week) position with competitive pay. · Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9-month measurement period. · 401K program available. Qualifications HOW CAN YOU QUALIFY? · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.
    $23k-30k yearly est. 1d ago

Learn more about agent jobs

How much does an agent earn in Hattiesburg, MS?

The average agent in Hattiesburg, MS earns between $21,000 and $84,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average agent salary in Hattiesburg, MS

$42,000
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