As a Customer Service Representative, you will be the first point of contact for our clients. You'll play a key role in ensuring a smooth and supportive experience by answering questions, resolving concerns, and guiding clients through our tax resolution process.
Key Responsibilities
Handle inbound and outbound calls with professionalism and empathy
Respond to client inquiries via phone, email, and chat in a timely manner
Maintain accurate client records in our CRM system
Schedule appointments and follow up on documentation
Collaborate with tax professionals and case managers to ensure client satisfaction
Educate clients on our services and next steps in their resolution process
De-escalate concerns and provide solutions with a customer-first mindset
Qualifications
1+ year of customer service experience, preferably in a financial or tax-related field
*Skills*
Customer service, tax, administrative support, Customer support
*Top Skills Details*
Customer service,tax,administrative support
*Experience Level*
Entry Level
*Job Type & Location*This is a Permanent position based out of Las Vegas, NV.
*Pay and Benefits*The pay range for this position is $45000.00 - $50000.00/yr.
health and dental benefit offerings, PTO, Sick pay
*Workplace Type*This is a fully onsite position in Las Vegas,NV.
*Application Deadline*This position is anticipated to close on Jan 16, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$45k-50k yearly 6d ago
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Freight Agent - LAS
Southwest Airlines 4.5
Agent job in Las Vegas, NV
Department:
Ground Operations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
*** For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Nevada.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
and not selected for the Freight Agent position at LAS within the last 12 months.***
Pay & Benefits:
Pay of $20.40 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
Benefits you'll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents
Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
Explore more benefits you'll love: *****************************************
Want to be part of a small but mighty Team that helps move important shipments across the country? Freight Agents at Southwest work outside and in our Cargo facility to safely load and unload cargo, including packages, U.S. Mail, fresh seafood, and even life-saving medical items. You'll work with other airport Teams to keep flights on schedule and make sure shipments get where they need to go. You'll help Customers who ship with Southwest Cargo, adjust priorities as needed, and support a smooth operation every day. As a Cargo Agent, you'll learn new skills, work with a close Team, and play a big part in helping Southwest succeed. See what a day as a Freight Agent looks like: swa.is/DayWithFreightAgent
Additional details
This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.
Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
U.S. Citizenship required under Federal regulations.
Learn more about becoming a Freight Agent and check out the FAQs: careers.southwestair.com/freight-and-cargo-agent-workgroup
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
Provides friendly service to and maintains positive relationships with all internal and external Customers
Works in a cooperative spirit to ensure the success of our Company
Works in air freight facilities
May be exposed to a wide variety of weather conditions and jet and machinery noise and fumes
Responsible for opening/closing of the air freight facilities at which they are working
Handles Station AMS and radio communications traffic as needed
Checks Cargo information for each flight
Answers Cargo facility telephones
Resolve Customer situations by providing Positively Outrageous Service
Writes and submits irregularity reports as required
Checks cargo on hand to see that it is properly logged and accounted for
Checks that all board mail and Company material is dispatched and sent to indicated Stations
Responsibilities include greeting and handling Customers in a polite and friendly manner
Re-manifest cargo due to weight restrictions, delayed or cancelled flights, lost, delayed, or damaged shipments
Conducts Federally Mandated screening of all cargo shipments according to the Southwest Airlines TSA approved security program
Handles cash, checks, credit cards, and coupons as forms of payment for shipments. Computes charges, makes change and balances daily transactions.
Handles any aspect of processing a cargo shipment by operating a computerized point-of-sale system; resolving related complaints and problems
Properly maintains and wears the uniform by Company regulations and presents a neat and professional appearance while on duty
Provides friendly service to all co-workers and Customers. Performs special task or assignments as delegated by Supervisor or Station Management personnel
Responsible for ground security and assuring operations follow security procedures
May perform the duties of an Operations Agent. Further information can be found in the Operations Agent
Must be able to meet any physical ability requirements listed on this description
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Ability to work well with others as part of a team, meet the public, and work under stressful situations
Must be able to obtain and maintain GSC qualification
Must comply with DOT drug and alcohol testing program
Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
Must successfully complete Operations/Freight Agent training program with a 90% or greater average and evaluation / probationary period
Must be aware of hazardous situations and be able to handle emergencies as needed
Able to work under pressure and handle many functions at once with many different offices and/or groups of people
Must work under tight time constraints to accomplish quick turns of aircraft
Must possess good written and oral skills
Must be able to effectively communicate verbally by telephone, face to face and public address systems
Must be able to be alert to moving vehicles or aircraft and use radio equipment
Must be able to communicate information and instructions verbally or via radio equipment
Education
Required: High School Diploma or GED
Preferred: College coursework or degree
Experience
Preferred: Two years of airline/military related work experience in ramp/operations/provisioning functions
Licensing/Certification
Must be able to obtain a SIDA badge and meet all local airport requirements
Must possess a valid state motor vehicle operator's license
May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
Physical Abilities
Must be able to lift and move items of 70 pounds and/or more
Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
Must be able to carry heavy items up and down jetway stairs
Must be able to distinguish each color displayed on every type of screening equipment
Must be able to hear and respond to the spoken voice and to audible alarms generated by screening equipment
Must maintain the ability to wear prescribed uniforms
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Ability to work shift work and/or overtime
Ability to read, speak and write English
Foreign language skills are desirable, but not required
*The pay amount doesn't guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.
***Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Pay Rate:
$20.40
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
$20.4 hourly Auto-Apply 2d ago
Agent VIP Lounge - On Call
Palms 4.4
Agent job in Las Vegas, NV
The Agent VIP Lounge plays a vital role in delivering exceptional, personalized service to our most valued guests. Working closely with Management of the VIP Lounge and in collaboration with all hotel departments, this position is responsible for completing arrival and departure transactions for VIP guests, assisting with reservations for dining, shows, entertainment, and fulfilling any additional personalized requests.
In alignment with our Mission-to be a best-in-class, people-first organization delivering exceptional hospitality to our guests, honoring tribal culture while driving economic success-VIP Agents are expected to embody a spirit of service, cultural respect, and operational excellence in every interaction. They contribute to our Vision by helping maximize the property's potential through authentic, approachable guest experiences and fostering a community-driven, employer-of-choice atmosphere.
By living our core values-Integrity, Humility, Unity, Respect, and Excellence-VIP Agents help elevate the guest experience and contribute to a culture of hospitality that is both meaningful and memorable.
Core Responsibilities:
Efficiently process check-in and check-out transactions for VIP guests with discretion and professionalism.
Provide personalized concierge services, including booking dining, shows, entertainment, and transportation.
Offer knowledgeable assistance about the property, amenities, and local attractions.
Act as a liaison between VIP guests and hotel departments to expedite and fulfill requests.
Proactively anticipate guest needs and exceed expectations through attentive, proactive service.
Handle guest service recovery with empathy and efficiency, ensuring satisfaction and resolution.
Maintain a consistently upbeat, positive, and professional demeanor with all guests and colleagues.
Stay informed of current hotel events, promotions, and offers to better serve VIP guests.
Uphold confidentiality and discretion, especially when assisting high-profile or tribal guests.
Monitor and maintain the VIP Lounge, including cleanliness, ambiance, and refreshment availability.
Offer and replenish VIP Lounge refreshments during guest interactions.
Complete daily VIP reports and conduct follow-up calls to ensure guest satisfaction.
Assist in training and mentoring new VIP Agents to uphold service excellence.
Manage VIP room assignments, including placing rooms out of order and releasing them as needed.
Remain PCI compliant be correctly processing credit card authorization forms, accurately handling payments, and verifying guest identification.
Perform additional duties as assigned by management.
Qualifications:
High School Diploma or relevant certificate required.
Must be available to work nights, weekends, and holidays.
LMS experience is preferred but not required.
Concierge experience is preferred but not required.
Minimum of one year of experience in Front Desk, VIP Services, Casino Marketing, or a related casino role.
Physical Demands:
Must be tolerant of varying conditions of noise level, temperature, illumination, and air quality.
Work is performed in a lounge setting.
May be exposed to smoke.
The noise level in the work environment is usually moderate to loud.
Constant contact with executives, department management, employees, and guests.
Prolonged sitting or standing and mobility.
Standing for extended periods of time as a lounge ambassador.
Approaching and interacting with guests entering the lounge to request player cards.
Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions.
Lift, carry, push, pull or otherwise move objects and/or move up to 25 pounds occasionally.
Eye/hand coordination.
Use of standard office equipment.
Ability to distinguish letters, numbers, and symbols.
Equal Opportunity Employer:
Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Palms Casino Resort, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law.
We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!
$19k-25k yearly est. Auto-Apply 14d ago
Reservations Agent Revenue
Hilton Grand Vacations 4.8
Agent job in Las Vegas, NV
* Books wholesale reservations and input Groups and Convention rooming lists for all properties, including guest list uploads * Answer phone calls in a cordial and professional manner. Assist guests with new reservations, modifications, and cancellations.
* Handle OTA reservations, maintain responses in Extranet, and respond to OTA emails in a timely manner.
* Works closely with accounting and coordinates charges & refunds respectively & research discrepancies for Business Management and Wholesale Manager
* Books specialty reservations and extended stays for Local Negotiated and Corporate Negotiated guests
* Assist Front Desk with reservations and inquiries
* Assist Reservations Manager with Booking.com credit card declines for all future dates by attempt to charge credit cards in Voice, update extranet for each guest requesting new credit card, cancel non-deposited reservations.
* Collaborate with Business Management & Front Desk to research & troubleshoot and resolve accounting discrepancies & guest disputes
* Assist with Guest Assistance cases and respond in required time
* Assist Sales and Meetings and Conventions Managers with reservation requests and rooming lists.
* Maintains accurate records and documentation for all reservations.
* Assist Revenue Manager and Revenue Management team in identifying potential stop sell dates & high demand booking patterns.
* Assist in clearing waitlists at all properties.
* Perform other tasks and special projects as requested by Revenue Management team and Reservations Manager
* Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
* Completes all required Company training/compliance courses as assigned
* Adheres to Company standards and maintains compliance with all policies and procedures
* Attend meetings
* Proficiency in reservation and data entry and operation of office equipment.
* Knowledge of internet systems
* Beginner to intermediate skill level in Excel, PowerPoint, and Word
* Ability to work a flexible schedule
* Ability to learn and perform essential job functions accurately, prioritize duties in a high-volume reservations department and work independently with minimal supervision after the initial training period
* Demonstrates excellence in service quality standards delivering outstanding hospitality to all team members and guests of the resort; meeting their needs and ensuring proper standards of conduct and efficiency are followed at all times.
* Excellent English language communication skills in order to communicate both verbally and in writing with guests, owners and team members.
* Must be willing to work under pressure and be able to adapt to changing environment.
$30k-35k yearly est. 2d ago
Reservation Agent
Green Valley Ranch By Well & Being 3.9
Agent job in Henderson, NV
Job Description
Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.
Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”
We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!
JOB SUMMARY
The Spa Reservation Agent is responsible for managing and booking spa appointments for guests by taking phone calls, emails, and online reservations, providing information about spa services and amenities, ensuring accurate scheduling, and coordinating with the spa team to meet client needs, all while maintaining a professional and client-focused approach. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards.
ESSENTIAL FUNCTIONS
Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures.
Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria.
Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines.
Greet guests warmly over the phone using professional verbiage and etiquette.
Provide guests with thorough descriptions and guidance on all spa services, treatments, packages, pricing, retail products, and spa amenities, to assist in selecting appropriate treatments.
Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences.
Promote, sell, and up-sell spa services and packages to enhance the guest experience.
Maintain accurate guest records, including contact information, treatment history, and preferences.
Communicate guest complaints or any maintenance issues to Spa Management.
Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
Complete all necessary opening and closing duties.
Perform other duties as assigned.
Attend mandatory vendor and company training sessions, as scheduled by Spa Management.
REQUIRED EDUCATION AND PREFERRED EXPERIENCE
Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities.
At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail.
At least 1 year of luxury retail sales experience.
Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests.
Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services.
Must be polished, professional, and have a strong command of both written and verbal English.
Must possess excellent communication skills and phone etiquette.
Must be organized, proactive, and possess a strong attention to detail.
Basic computer software skills, including Microsoft Office.
Previous experience with Booker, Book4Time, Spa Soft preferred.
BENEFITS/PERKS
Medical, Dental and Vision (FTE only)
401K Matching
PTO - Paid/Holiday Time Off
VTO - Voluntary Time Off
Discounts on Retail Products and Spa Services
COMPENSATION: $15.00 per hour + Gratuity Pool + Retail Commission
The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at The Green Valley Ranch by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
$15-19 hourly 7d ago
Insurance Sales Producer
Jason Suemoto-Farmers Insurance Agency 4.3
Agent job in Las Vegas, NV
Job Description
Here is your opportunity to join a high performing insurance agency. You will be actively calling new prospects, assessing their insurance needs, advising of proper coverages and selling policies.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Career Growth Opportunities
Retirement Plan
Responsibilities
Making at least 80 outbound calls per day
Quoting at least 4 new people per day
Performing a comprehensive coverage analysis
Selling one new household per day
Requirements
Must be able to pass criminal/financial background check
Must have Property & Casualty insurance license or pass the exam and obtain license within 30 days of hire
Must be able to send professional emails
Must be able to meet sales goals
$45k-86k yearly est. 11d ago
Reservationist
Cote Vegas
Agent job in Las Vegas, NV
COTE, the carnivorous vision of proprietor Simon Kim, blends the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. The result is a unique, convivial and interactive atmosphere, accompanied by the highest quality USDA Prime beef, an impeccable 1200+ label wine list, and a suite of classic-but-creative cocktails
Smokeless grills in every table, combined with cuts from our in-house dry aging room, ensure that every morsel of steak is hot, fresh, and caramelized every bite.
At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊
Hiring Phase: COTE begins the hiring process, including resume screening and interviews, August 12 onwards.
Training Phase: The training phase is planned for two weeks in mid-September, Monday-Friday. The week of 9/15, training will run from 10am to 3pm in order to allow those who are currently employed to continue working. The week of 9/22, training will run from 10am to 4pm.
Pre-Opening: The Pre-Opening phase runs from Monday, 9/29 to Thursday, 10/2 and consists of Friends & Family services during normal dinner hours.
Grand Opening: The grand opening party will take place on Friday 10/3, and the restaurant will be open for service 7 days/week beginning on Saturday 10/4.
Job Summary:
Reservationists are dynamic hospitality professionals responsible for answering all COTE Vegas phone and email inquiries, booking customer reservations, and maintaining the flow of the book. Reservationists warmly receive every inquiry, whether from customers, employees, vendors, or other third parties. Reservationists work with COTE restaurant and Event teams to ensure a smooth continuation of service.
Essential Job Duties & Responsibilities:
Job duties and responsibilities include, but are not limited to the following:
Communicates to the Lead Reservationist and Reservations Manager where there are overbookings or anomalies on the reservations grid.
Completes all assigned side work related to opening and closing the reservations desk, phone lines, and email lines at Gracious Hospitality Management.
Maintains a clean and orderly work station, and a clean office environment. Answers all customer phone and email inquiries in a timely, professional, and hospitable manner, and forwards issues or complaints to the management team.
Books customer reservations to the satisfaction of the customer and capacity of each restaurant.
Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team.
Performs google searches and keeps thorough and up-to-date profiles on all customers and reservations.
Fields phone and email inquiries for GHM. Communicates messages to management or the correct department.
Coordinates bespoke, tailored service experiences for clients and plans “COTE-Tailoring Program” moments at the direction of the Lead Reservationist and Reservations Manager.
Reports to each scheduled shift on time, in uniform, and ready to work.
Assists other stations or areas of the restaurant when requested by management.
Qualifications:
Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
Must be reachable by email and able to communicate via phone as well.
Communicates information effectively and efficiently.
Excellent organizational skills and attention to detail.
Possesses a positive, results-oriented, team-player mentality.
Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
Ability to under pressure and maintain professionalism when working under stress.
Knowledge of workplace safety procedures and local Department of Health standards.
Food Handler's Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.
Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.
Ability to execute steps of service in adherence with company policy.
Excellent interpersonal and customer service skills.
Excellent communication with management and teammates.
Ability to operate phones.
1+ years similar experience preferred.
Nevada's Pay Transparency Law requires employers to provide the salary range or rate for a position to applicants who have interviewed for it, seek a promotion, or for an internal transfer to that position.
Nevada Pay Range$20-$22 USD Benefits (with variation for full-time/part-time employment):
Structured, generous compensation for all positions
Comprehensive Medical, Dental, and Vision benefits
Flexible Spending Account/Health Savings Account
Commuter Benefits
Referral Bonus Program
Career Advancement Opportunities
Employee Recognition Awards
Employee Dining Discounts
Paid Time Off
COTE fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.
Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at *********************
$20-22 hourly Auto-Apply 60d+ ago
Bin Stocking agent - Retirees Welcome
Lightning Bolt 3.7
Agent job in Las Vegas, NV
Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY
Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 4-10 hours / week Travel costs will be compensated
We will provide training and all the tools needed to make this easy.
Job Duties: Scanning and Stocking Shelves
Performing VMI (vendor managed inventory)
This includes:
Driving to customer's sites within one hour. (mileage paid)
Stocking bins with fasteners and fittings
Scanning items that need to be replenished
Revisiting the following week to stock the items that have been delivered
Requirements:
Honest
Dependable
Good attitude & friendly
Have reliable transportation
Must have a cell phone with the ability to send email (data plan)
$30 hourly Auto-Apply 3d ago
Reservation Agent
Well & Being
Agent job in Las Vegas, NV
Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.
Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”
We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!
JOB SUMMARY
The Spa Reservation Agent is responsible for managing and booking spa appointments for guests by taking phone calls, emails, and online reservations, providing information about spa services and amenities, ensuring accurate scheduling, and coordinating with the spa team to meet client needs, all while maintaining a professional and client-focused approach. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards.
ESSENTIAL FUNCTIONS
Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures.
Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria.
Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines.
Greet guests warmly over the phone using professional verbiage and etiquette.
Provide guests with thorough descriptions and guidance on all spa services, treatments, packages, pricing, retail products, and spa amenities, to assist in selecting appropriate treatments.
Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences.
Promote, sell, and up-sell spa services and packages to enhance the guest experience.
Maintain accurate guest records, including contact information, treatment history, and preferences.
Communicate guest complaints or any maintenance issues to Spa Management.
Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
Complete all necessary opening and closing duties.
Perform other duties as assigned.
Attend mandatory vendor and company training sessions, as scheduled by Spa Management.
REQUIRED EDUCATION AND PREFERRED EXPERIENCE
Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities.
At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail.
At least 1 year of luxury retail sales experience.
Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests.
Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services.
Must be polished, professional, and have a strong command of both written and verbal English.
Must possess excellent communication skills and phone etiquette.
Must be organized, proactive, and possess a strong attention to detail.
Basic computer software skills, including Microsoft Office.
Previous experience with Booker, Book4Time, Spa Soft preferred.
BENEFITS/PERKS
Medical, Dental and Vision (FTE only)
401K Matching
PTO - Paid/Holiday Time Off
VTO - Voluntary Time Off
Discounts on Retail Products and Spa Services
COMPENSATION: $15.00 per hour + Gratuity Pool + Retail Commission
The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at The Red Rock Spa by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
$15-19 hourly 60d+ ago
Reservation Agent
The Red Rock Spa By Well & Being
Agent job in Las Vegas, NV
Job Description
Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.
Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”
We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!
JOB SUMMARY
The Spa Reservation Agent is responsible for managing and booking spa appointments for guests by taking phone calls, emails, and online reservations, providing information about spa services and amenities, ensuring accurate scheduling, and coordinating with the spa team to meet client needs, all while maintaining a professional and client-focused approach. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards.
ESSENTIAL FUNCTIONS
Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures.
Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria.
Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines.
Greet guests warmly over the phone using professional verbiage and etiquette.
Provide guests with thorough descriptions and guidance on all spa services, treatments, packages, pricing, retail products, and spa amenities, to assist in selecting appropriate treatments.
Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences.
Promote, sell, and up-sell spa services and packages to enhance the guest experience.
Maintain accurate guest records, including contact information, treatment history, and preferences.
Communicate guest complaints or any maintenance issues to Spa Management.
Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
Complete all necessary opening and closing duties.
Perform other duties as assigned.
Attend mandatory vendor and company training sessions, as scheduled by Spa Management.
REQUIRED EDUCATION AND PREFERRED EXPERIENCE
Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities.
At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail.
At least 1 year of luxury retail sales experience.
Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests.
Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services.
Must be polished, professional, and have a strong command of both written and verbal English.
Must possess excellent communication skills and phone etiquette.
Must be organized, proactive, and possess a strong attention to detail.
Basic computer software skills, including Microsoft Office.
Previous experience with Booker, Book4Time, Spa Soft preferred.
BENEFITS/PERKS
Medical, Dental and Vision (FTE only)
401K Matching
PTO - Paid/Holiday Time Off
VTO - Voluntary Time Off
Discounts on Retail Products and Spa Services
COMPENSATION: $15.00 per hour + Gratuity Pool + Retail Commission
The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at The Red Rock Spa by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
$15-19 hourly 22d ago
Reservationist
Knightsbridge Capital Corporation
Agent job in Las Vegas, NV
Join the Team at Montana's Premier Luxury Ranch Resort!
About Paws Up Montana:
Paws Up Montana embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike.
Position:
Paws Up is seeking a Reservationist to add to our team in Las Vegas, Nevada. The role of the Reservationist is to sell the amenities that Paws Up offers and convert inquiries into booking while assisting in cultivating a fulfilling and memorable guest experience.
What We Offer:
Monthly bonus potential averaging from $500 to $1,000
Medical, Dental, Vision Insurance
401K with Employer Match
Paid Time Off - 9 Floating Holidays and 15 Personal Days
Career Development and Advancement Opportunities
Life Insurance, Long Term, and Short-Term Disability
Employee Assistance Program (5 free counseling sessions)
Referral Bonus Program (Get paid $250 to recruit)
Carpool Reimbursement ($5-$20/Day)
Employee Discounts on Merchandise (30% on select items in our retail store)
Employee Lunch Provided
The Primary Functions are:
Present a professional and courteous demeanor on the phone, in person, and through email; Email correspondence is handled with proper grammar.
Respond to emails, phone calls, and inquiries promptly.
Ensure all resort and reservation information is accurately communicated to the guest.
Maintain up-to-date awareness of Resort information and amenities.
Act as liaison between the guest and departments on guest inquiries prior to arrival, ensuring follow through, completion, and resolve.
Enter booking information accurately into the Resort system and update as needed.
Maintain a clean and clear work environment while staying organized and efficient.
Ensure confidentiality of guests before and throughout their stay.
Maintain a high level of attention to detail at all times.
Complete all Reservations tasks and projects as assigned.
Follow and complete daily department checklists.
Assist management with reports or projects as needed.
Looking for Team Members with:
High school diploma, GED or vocational training or job-related course work, preferred college degree
1+ years' experience in a sales, reservations, administrative or customer service position
Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint)
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day.
Adaptable to high volume workload during peak seasons
Has a friendly and professional manner under periods of high demands and with guest, team members, and management
Valid State Driver's License with two years driving experience.
If you are passionate about extraordinary guest experiences and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up Montana!
Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$25k-31k yearly est. Auto-Apply 11d ago
Lifestyle Management - Dining Reservations Agent
Ten Group
Agent job in Las Vegas, NV
Job Description
About the company:
Ten was founded in 1998 in London, UK by Alex Cheatle and Andrew Long, driven by a clear and lasting vision: to deliver an unrivalled, personalized, and trusted service that empowers members to get the most out of life. That same commitment to excellence and meaningful service continues to guide everything we do today.
The business began providing a lifestyle concierge service to just 20 members in London. As its reputation, contacts and expertise grew, Ten's footprint and competence grew, making it one of the leading Lifestyle Management companies in the world. Today, Ten has more than 50 corporate clients- and employee-loyalty programs and runs private membership services for millions of members worldwide. Ten Lifestyle Group plc (Symbol: TENG) has been listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017. Our vision is to become the world's most trusted concierge service.
About the role:
We are seeking a passionate, detail-oriented, and service-driven individual to join our elite team as a Dining Specialist. In this role, you will be at the forefront of crafting unforgettable culinary experiences for our discerning members. Our team of Lifestyle Managers specializes in curating bespoke travel and entertainment itineraries, and as a Dining Specialist, your focus will be on securing reservations at the world's most sought-after restaurants and uncovering hidden gastronomic gems.
You'll work closely with our global network of hospitality partners to deliver exceptional dining experiences-from Michelin-starred establishments to exclusive chef's tables and trending culinary pop-ups. Your deep knowledge of the food and beverage industry, combined with your flair for personalized service, will ensure our members enjoy seamless, memorable moments that exceed expectations.
Success in this role means:
•Delivering outstanding customer service and personalized recommendations.
•Staying ahead of dining trends, seasonal menus, and industry developments.
•Collaborating with internal teams and preferred suppliers to meet departmental goals.
•Maintaining a sharp eye on competitor offerings and exclusive member privileges.
•Thriving in a fast-paced environment where precision and timeliness are key.
If you have a refined palate, a love for hospitality, and a drive to create extraordinary experiences, this is your opportunity to shine.
Key responsibitilies:
Manage reservation requests for domestic and international restaurants
Serve members primarily via telephone and email, staying on calls for their full duration to ensure continuity and personalized service.
Provide curated dining suggestions and alternatives when reservations are not possible, tailored to member preferences and account tier (UHNW vs. mass-affluent).
Follow up with members to confirm interest, answer questions, and finalize arrangements.
Operational Excellence and SOP Enforcement
Enforce standardized procedures for global Lifestyle Managers (LMs) submitting top-tier dining requests, including accurate submissions, avoidance of duplicate outreach, and timely responses.
Handle all communication with suppliers to obtain quotes or reservation details, reviewing all information before presenting it to members.
Submit quotes and confirmations via CRM systems and ensure all member payments and supplier transactions are processed accurately through the finance team.
Cross-Regional and Specialized Support
Act as a primary U.S. contact for VIP and high-touch dining requests from global offices, providing expert guidance and support.
Manage additional specialized requests requiring deep knowledge of the NYC and U.S. dining scene, including general restaurant suggestions and trend-based recommendations.
Identify recurring issues or member pain points and escalate to the U.S. Partnerships Manager as needed.
Account Prioritization and Member Advocacy
Set clear expectations with members, manage competing deadlines, and maintain ongoing communication throughout the request lifecycle.
Always act in the best interest of the member, fulfilling requests in the most resourceful and intelligent way while following best practices.
Knowledge and Relationship Management
Maintain expert-level understanding of Ten's U.S. dining proposition and ensure consistent application across global teams, driven by a genuine passion for exceptional culinary experiences.
Stay informed on newly opened establishments, launched experiences, and developments in the assigned area of expertise, with a strong enthusiasm for the dining industry.
Represent the business externally at networking events, FAM trips, and trade shows to enhance Ten's profile and industry relationships, showcasing your dedication to the world of dining.
Provide operational feedback to the U.S. Partnerships Manager to improve access strategies and support communication of new dining benefits to global teams, fuelled by your commitment to delivering outstanding dining experiences.
Reporting and Performance
Meet monthly KPIs related to sales, Net Promoter Score (NPS), and service efficiency.
Manage multiple concurrent requests and sourcing options from various suppliers, adapting to shifting priorities and completing tasks within defined timeframes.
Requirements
Minimum 2 years of experience in luxury dining, hospitality, or concierge services, with deep familiarity across the U.S. restaurant landscape-especially NYC's top-tier venues (e.g., Carbone, Tatiana, The Polo Bar).
Expert knowledge of high-demand restaurants, including reservation policies, insider access strategies, and relationship management with elite dining partners.
Exceptional organizational skills, capable of managing requests while maintaining accuracy, timeliness, and member satisfaction.
Experience supporting high-net-worth individuals, tailoring dining experiences to their preferences, occasions, and expectations.
Excellent communication and coordination skills, with the ability to guide global Lifestyle Managers (LMs) on SOPs, escalation protocols, and member expectation management.
Proficiency in Microsoft Office Suite (Word, Outlook, Excel) and comfort with CRM systems and reservation platforms (e.g., OpenTable, SevenRooms).
Analytical mindset, with the ability to track request volume, conversion rates, and member outcomes, and report trends to the U.S. Partnerships Manager.
Adaptability and poise under pressure, especially during off-hours and urgent requests, following defined escalation paths and SOPs.
Collaborative spirit, supporting cross-regional teams and contributing to knowledge base upkeep, training materials, and operational feedback loops.
Work location - We are hiring for both offices in Las Vegas & New York (100% on site job)
Additional qualifications
A passion for working in a business that places members and customer service at their core as well as commercial success.
A natural communicator who always takes the time to keep their colleagues informed and up to date and always considers the best way to tailor communication to different audiences
Excellent English language skills, both written and spoken and any second language is always an advantage.
Commitment to supporting the delivery of Ten's environmental, social and governance goals, and promoting policy adherence.
Benefits
Aside from regular Extended Health, Dental, Vision and Telehealth we have other benefits listed below:
Employee Assistance and mental wellness resources
Travel offers from a variety of sources that allow great discounts on hotels, cruises, and rental cars. These vary by location.
22 days of Paid Time Off your first year and maxing out at 32 days per year in your 4th year (based on a 40hr work week).
3 extra float days after 3 years of work.
One month off, fully paid sabbatical every 5 years of work, in addition to your Paid Time Off days.
Full catalogue of learning modules that cover a wide range of categories for personal and professional development
Discount on Pet Insurance and a variety of other non-travel perks and discounts
IATA card after 90 days which gives access to travel discounts
Monetary loyalty rewards at 3yrs, 5yrs, and 10 years of service
Working Holidays: Ability to work from any of our 23 global offices for a short period of time
DE & I Statement
Widespread acceptance for every person. We encourage diverse philosophies, cultures, and backgrounds. We praise diversity and are dedicated to creating an inclusive work environment for our employees. This idea ties the Ten teams together. Ten is honored to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law
$25k-31k yearly est. 5d ago
AGENT - SUITE RESERVATIONS
The Venetian Resort Las Vegas
Agent job in Las Vegas, NV
The primary responsibility of the Agent - Suite Reservations is to process all Hotel, Casino, Restaurant, Box Office Show & other reservations in an incentive-based capacity with base pay. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures.
Essential Duties & Responsibilities:
* Maintain complete knowledge of all hotel features/services and hours of operation. Familiar with all suite types, layout, décor, appointments, and location.
* Determine suite availability and status for current day, scheduled in house group activities, locations, and times.
* Receive inbound calls & messages from potential and confirmed guests of The Venetian Resort that are requesting Casino Events and Promotions, Suite Reservations, Restaurant and Box Office Show reservations, general inquiries and more. Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed, or reviewed.
* Provide each guest with unmatched guest service.
* Possess full knowledge of hotel products, services, and benefits.
* Provide a service or assistance to meet the needs of a guest, client, or customer.
* Safety is an essential function of this job.
* Consistent and regular attendance is an essential function of this job.
* Performs other related duties as assigned.
Additional Duties & Responsibilities:
Company Standards of Conduct
All The Venetian Resort Team Members are expected to always conduct and carry themselves in a professional manner. Team Members are required to observe the Company's standards, work requirements and rules of conduct.
Additional Duties & Responsibilities:
Additional Duties & Responsibilities:
Minimum Qualifications:
* 21 years of age.
* Proof of authorization/eligibility to work in the United States.
* High School diploma or equivalent.
* Must be able to obtain and maintain a valid Nevada Gaming Control Board registration and any other certification or license, as required by law or policy.
* 1 - 2 years working in a Luxury Hotel & Casino environment is preferred.
* Experience in LMS, ACSC, Passkey, Open Table, Archtics, Xtend, SDD Jazz, HotSOS, Zingle, SevenRooms, UrVenue, Alice, Transportation Portal and Internet knowledge preferred.
* Must be proficient in Word and Excel, must have the ability to type a minimum of 35 wpm.
* Ability to communicate clearly and effectively in English, both in spoken and written form.
* Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of diverse backgrounds and levels of experience.
* Must be able to work varied shifts, including nights, weekends, and holidays.
Physical Requirements:
Must be able to:
* Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
* Physically access all areas of the property and drive areas with or without reasonable accommodation.
* Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
* Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
* Ability for prolonged periods of time to walk, sit, stand, stretch, bend, and kneel.
* Work in a fast-paced and busy environment.
* Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
$25k-31k yearly est. 46d ago
Reservations Agent Revenue
Description This
Agent job in Las Vegas, NV
Books wholesale reservations and input Groups and Convention rooming lists for all properties, including guest list uploads
Answer phone calls in a cordial and professional manner. Assist guests with new reservations, modifications, and cancellations.
Handle OTA reservations, maintain responses in Extranet, and respond to OTA emails in a timely manner.
Works closely with accounting and coordinates charges & refunds respectively & research discrepancies for Business Management and Wholesale Manager
Books specialty reservations and extended stays for Local Negotiated and Corporate Negotiated guests
Assist Front Desk with reservations and inquiries
Assist Reservations Manager with Booking.com credit card declines for all future dates by attempt to charge credit cards in Voice, update extranet for each guest requesting new credit card, cancel non-deposited reservations.
Collaborate with Business Management & Front Desk to research & troubleshoot and resolve accounting discrepancies & guest disputes
Assist with Guest Assistance cases and respond in required time
Assist Sales and Meetings and Conventions Managers with reservation requests and rooming lists.
Maintains accurate records and documentation for all reservations.
Assist Revenue Manager and Revenue Management team in identifying potential stop sell dates & high demand booking patterns.
Assist in clearing waitlists at all properties.
Perform other tasks and special projects as requested by Revenue Management team and Reservations Manager
Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
Completes all required Company training/compliance courses as assigned
Adheres to Company standards and maintains compliance with all policies and procedures
Attend meetings
Proficiency in reservation and data entry and operation of office equipment.
Knowledge of internet systems
Beginner to intermediate skill level in Excel, PowerPoint, and Word
Ability to work a flexible schedule
Ability to learn and perform essential job functions accurately, prioritize duties in a high-volume reservations department and work independently with minimal supervision after the initial training period
Demonstrates excellence in service quality standards delivering outstanding hospitality to all team members and guests of the resort; meeting their needs and ensuring proper standards of conduct and efficiency are followed at all times.
Excellent English language communication skills in order to communicate both verbally and in writing with guests, owners and team members.
Must be willing to work under pressure and be able to adapt to changing environment.
$25k-31k yearly est. Auto-Apply 2d ago
Wearhouse Agent
AGI 4.0
Agent job in Las Vegas, NV
Do you enjoy working in a fast-paced, safety-obsessed aviation environment? As a Warehouse Agent, you will be essential to increase operational efficiency, company profitability, and customer satisfaction by accurately and safely receiving/storing inbound and outbound shipments.
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
Facilitate the loading and unloading of cargo to and from trucks.
Check freight for proper piece count, weight, dimensions and documents as appropriate when accepting or delivering cargo.
Issue appropriate warehouse receipt or collect signed copy of delivery receipt.
Ensure that cargo has a proper release issued by office personnel controlling the cargo before cargo is delivered to consignee or agent.
Operate basic cargo handling equipment such as forklift, aircraft pallets and pallet jacks.
Break down cargo from import flights, sort as required, check freight against manifest and store in proper manner and location in warehouse.
Build up cargo for export flights, following instructions of supervisor or person directing the buildup of the freight.
Keep inventory of on hand freight, warehouse supplies, airline equipment and containers.
Maintain security of the cargo and company's equipment. Observe that cargo has not been tampered with or that pilferage has taken place. Report incidents to supervisor as needed.
Maintain work area in clean condition, reporting damaged or broken equipment as needed.
Accept related assignments from lead agents, supervisors or management.
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
Complete all training when required by company, airport governing authority, or customer when required.
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.
Physical Requirements:
This job requires physical stamina and strength - Warehouse Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
Must be able to be alerted to moving vehicles and use radio equipment to communicate with crew and airport authorities.
Must be able to work around machinery noises.
Knowledge, Skills & Abilities
Good Communication Skills: Warehouse Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of trucks, equipment, and cargo.
Basic math skills: Warehouse Agents may be required to calculate piece count, weight and dimensions.
Computer skills: Warehouse Agents may be required to use computer systems to track cargo.
Problem-solving skills: Warehouse Agents may be called upon to troubleshoot issues during loading and unloading.
Time management skills: Warehouse Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment.
Qualifications:
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
Possess a valid driver's license with a clean driving record.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Must complete ramp and SIDA training to obtain airport authority identification security.
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
Preferred Qualifications - One+ year of relevant experience.
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees.
Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
16.00
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$22k-34k yearly est. Auto-Apply 36d ago
Box Office Ticket Agent - Theatre at Resorts World (Part-Time)
AEG Worldwide 4.6
Agent job in Las Vegas, NV
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
Position Summary:
The Box Office Agent is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders and collects payments.
Essential Functions:
The Box Office Ticket Agent is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders and collects payments.
Follow cash handling and inventory procedures to ensure security of assets and inventory.
Greet customers with a positive and friendly demeanor. Assist guests by providing information, answering questions and processing requests.
Provides upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events.
Contributes to the team dynamic by assisting coworkers, maintaining the facilities' cleanliness and helping to develop and maintain a positive work environment.
Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed.
Required Qualifications:
A minimum education level of: High School Diploma or its equivalency
A minimum of 0-1 years of related work experience
Excellent customer service skills
Must be able to work independently and in a team setting
Good communication skills to effectively communicate with customers and co-workers
Basic Math skills
Must be responsible and professional
Effective decision-making skills
Demonstrated ability to work in a fast-paced environment
Available to work flexible hours, including nights and weekends
Pay Scale: $16.00 - 18.00
Bonus:
This position is not eligible for a bonus under the current bonus plan requirements.
Benefits:
Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
$16-18 hourly Auto-Apply 60d+ ago
Open Marketing Agent
Sands of Kahana
Agent job in Las Vegas, NV
Always add something. We are a hospitality and lifestyle company that inspires 'lasting togetherness' through our brands, companies, and products. We wake up every day to inspire togetherness through connecting, sharing and discovery. Life is better together. We're better together.
Somerpointe Resorts is a leading developer of vacation ownership with twelve resorts in its network including Tahiti Village, its flagship. Headquartered in Las Vegas, NV, the Somerpointe Resorts portfolio encompasses more than 100,000 owners and 2,000 guestrooms in some of the world's most desirable locations including Las Vegas, Hawaii and Orlando.
What will I be doing?
Working in a state of the art Call Center, making outbound phone calls to guests who applied to get a complementary stay at one of our resorts here in Las Vegas! Your job will be to call them, answer their questions, ensure they are qualified to take advantage of the promotion, and book their mini vacation getaway along with a timeshare sales presentation to see our beautiful timeshare resorts!
An outgoing and positive attitude is a must to be successful in this role!
Requirements
* Must be able to overcome objections and highlight the benefits of vacations and travel
* Individuals who are financially driven
* Basic Computer skills are required
* Previous sales experience is needed and phone sales experience is preferred
* Passionate, coachable, open minded, positive, resourceful with strong communication and partnership skills
* High school diploma required
$27k-43k yearly est. 15d ago
Bingo Agent - On Call
Sam's Town Hotel & Gambling Hall, Las Vegas 4.1
Agent job in Las Vegas, NV
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Sell bingo cards to customers and accurately maintain bank. Assist customers in learning and playing bingo by providing information and instructions. Perform caller duties. Verify winning cards and distribute winnings.
Assist customers in learning and playing bingo by providing information and instructions.
Sell tickets to customers. Count bingo cards and maintain bank accurately.
Perform caller duties, including calling out numbers over microphone, providing instructions and announcing the amount of money to be won.
Verify winning cards and distribute winnings, following established cash handling procedures.
Reach for bingo balls while using machines and retrieve dropped bingo balls.
Travel through customer seating aisles to collect winning cards, balance and carry bingo boards.
Other duties as assigned by management.
Qualifications
Must be at least 21 years of age.
Six (6) months of experience preferred.
Must be able to stand and/or walk for extended periods of time during shift.
Must be able to lift 25 pounds.
Must have excellent communication and customer service skills.
Must be able to obtain/maintain any necessary licenses and/or certifications.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$21k-24k yearly est. 60d+ ago
Front Desk Agent
Tuscany Suites & Casino 3.9
Agent job in Las Vegas, NV
Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Part Time Guest Service Representative to provide excellent customer service to all hotel guests.
PAY: $16.50
ESSENTIAL DUTIES & RESPONSIBILITIES
Assigns guest rooms, checks guests in and out in accordance with current policies and procedures.
Manages cash flow in assigned bank and performs account postings with accuracy.
Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk's daily operations.
Processes guest accounts upon check-out in an efficient and accurate manner.
Provides excellent guest service and handles all special requests and complaints not requiring a supervisor or manger until guest is completely satisfied.
Operates the PBX switchboard on assigned shift.
Utilized property radio system to contact various departments and staff.
Responsible for in depth product knowledge, anticipating & delivering on guest's needs, and closing reservations sales.
Handle multiple inbound phone calls from guests seeking hotel room or group reservations.
Accurately input guest information into Resort computer system.
Perform other duties assigned.
EDUCATION AND EXPERIENCE
High school diploma or GED required. Good communication skills, ability to perform in a fast paced environment. Preferred hospitality experience or minimum 6 months customer service experience. Must be flexible with available shifts.
$16.5 hourly Auto-Apply 36d ago
Enrolled Agent
Teksystems 4.4
Agent job in Las Vegas, NV
Five Star Tax Resolutions is seeking a skilled and motivated Enrolled Agent to join our team in Las Vegas. We specialize in helping individuals and businesses resolve complex tax issues with professionalism and care. If you're passionate about tax advocacy and thrive in a fast-paced environment, we want to hear from you.
About the Role
As an Enrolled Agent, you'll represent clients before the IRS, prepare tax returns, and develop resolution strategies tailored to each case. You'll be a key player in helping our clients regain financial peace of mind.
Responsibilities
Represent clients in IRS audits, collections, and appeals
Prepare and review individual and business tax returns
Develop and execute tax resolution plans (e.g., Offers in Compromise, Installment Agreements)
Communicate with clients to gather documentation and explain options
Stay up-to-date on federal and state tax laws
Collaborate with team members to ensure timely case progress
Must-Have Qualifications
Active Enrolled Agent (EA) credential
Experience communicating directly with the IRS on behalf of clients
Proven background in preparing individual and business tax returns
Strong communication and organizational skills
Ability to manage multiple cases and meet deadlines
Preferred Skills
Experience with tax resolution software (e.g., PitBullTax, Canopy)
Bilingual (Spanish/English) is a plus
Familiarity with Nevada state tax issues
*Skills*
tax preparation, IRS, customer service
*Top Skills Details*
tax preparation ,IRS, customer service
*Additional Skills & Qualifications*
communication
customer service
IRS communication
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Permanent position based out of Las Vegas, NV.
*Pay and Benefits*The pay range for this position is $75000.00 - $90000.00/yr.
health and dental options. PTO and sick pay
*Workplace Type*This is a fully onsite position in Las Vegas,NV.
*Application Deadline*This position is anticipated to close on Jan 15, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The average agent in Henderson, NV earns between $16,000 and $58,000 annually. This compares to the national average agent range of $19,000 to $72,000.
Average agent salary in Henderson, NV
$30,000
What are the biggest employers of Agents in Henderson, NV?
The biggest employers of Agents in Henderson, NV are: