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  • TurboTax Online Customer Support Agent

    Turbotax

    Remote job

    Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
    $25k-34k yearly est. 19d ago
  • Customer Service Representative

    Leeds Professional Resources 4.3company rating

    Remote job

    We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite
    $18 hourly 4d ago
  • Customer Service & Documentation Operations Representative (Remote)

    Glorium Technology 3.6company rating

    Remote job

    We are currently looking for responsible and detail-focused individuals to join our remote team as Customer Service & Documentation Operations Representatives. This work-from-home position supports daily business operations by assisting customers and maintaining accurate documentation within internal systems. The role is well suited for individuals who are organized, reliable, and comfortable working independently while following clear guidelines. In this role, you will communicate with customers through inbound phone calls and written communication channels such as email or internal messaging platforms. Your primary responsibility will be to respond to general inquiries, provide basic assistance, and ensure customers receive accurate and clear information. A professional, respectful, and patient communication style is required, as you will represent the company during every interaction. All customer interactions must be recorded accurately to support internal tracking and service quality. Alongside customer service duties, you will perform documentation and records entry tasks. These responsibilities include entering information into internal databases, reviewing documents for accuracy and completeness, updating existing records, and organizing digital files. Attention to detail is critical, as the information you process supports internal workflows, reporting, and operational decision-making. This position involves routine and structured tasks that require focus and consistency. Training materials, written procedures, and quality standards will be provided during onboarding to help you understand systems and expectations. Although the role is remote, regular communication with supervisors and team members will take place through online tools to ensure alignment and support. Applicants must have access to a reliable internet connection, a personal computer or laptop, and a quiet workspace suitable for professional communication. Basic computer skills are required, including familiarity with email, spreadsheets, and web-based systems. Strong time management skills and dependability are essential to meet assigned schedules and deadlines. Previous experience in customer service, administrative support, or documentation roles is helpful but not required. Entry-level candidates who demonstrate a positive attitude, attention to detail, and willingness to learn are encouraged to apply. Training and ongoing support will be provided to help new team members succeed. Work schedules may be part-time or full-time depending on operational needs. Compensation and schedule details will be discussed clearly during the interview process. This position does not require any application fees, equipment purchases, or upfront payments.
    $25k-32k yearly est. 5d ago
  • Customer Service Representative

    Concero

    Remote job

    We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently. Key Responsibilities: Outbound Calling: Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments. Inbound: Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions. Appointment Scheduling: Accurately book and confirm appointments based on patient availability and doctor schedules with a goal of setting a minimum of 125 appointments per month. Patient Interaction: Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments. Data Management: Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems. Documentation: Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly. Compliance: Adhere to privacy regulations and company policies regarding patient information and appointment scheduling. Feedback and Improvement: Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction. Performance: Maintain and exceed company metrics for outbound and inbound calls and appointments set. Qualifications: Experience: Previous experience in a call center or customer service role is preferred, particularly in a healthcare or insurance setting. Training will be provided. Communication Skills: Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity. Technical Proficiency: Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and technical aptitude use required. Attention to Detail: High attention to detail to ensure accuracy in scheduling and patient information. Empathy: Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information. Working Conditions: Schedule: Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Hours are Monday-Friday between the hours of 8:30-6:00. There are occasional Saturdays based on Company needs Environment: Remote work environment. Noise Requirements: Must be able to provide and maintain a quiet, distraction-free workspace with zero background noise to ensure clear, professional-quality inbound and outbound calls.
    $26k-34k yearly est. 5d ago
  • Remote Entry Level Travel Coordinator

    Sky Land and Ocean Travel 4.2company rating

    Remote job

    Title: We are seeking a detail-oriented and customer-focused Entry Level Travel Coordinators to join our team. In this role, you will support clients by researching destinations, preparing travel quotes, and organizing itineraries for vacations, weekend getaways, and special trips. You'll assist with coordinating flights, hotels, cruises, and activities while ensuring a smooth and enjoyable booking process. This position is ideal for someone who enjoys planning, communication, and helping others create memorable travel experiences-all from the comfort of home. Key Responsibilities: Research travel options including resorts, hotels, flights, cruises, and excursions Prepare quotes, proposals, and detailed travel itineraries for client approval Communicate with clients to gather preferences, provide updates, and answer general questions Coordinate with suppliers and vendors to confirm bookings and special requests Maintain accurate client information, booking details, and records Deliver prompt, professional service to support positive travel experiences Requirements: Strong written and verbal communication skills Excellent attention to detail and organizational ability Proficiency with basic computer skills (email, web browsing, Microsoft Office or Google Workspace) Ability to manage multiple tasks and meet deadlines independently Reliable internet connection and a distraction-free home workspace Customer service, hospitality, or administrative experience is helpful but not required Benefits: Flexible remote work schedule Supportive and collaborative team environment Opportunities for growth within the travel and hospitality field Access to exclusive travel discounts and perks after eligibility requirements are met A fulfilling role helping clients create meaningful travel experiences
    $29k-38k yearly est. 2d ago
  • Customer Service Representative - Remote - 50k-60k/Year

    Spade Recruiting USA

    Remote job

    We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance
    $32k-42k yearly est. 60d+ ago
  • Business Insurance Agent - Mid-level (Hiring Immediately)

    USAA 4.7company rating

    Remote job

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-members unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for members business. On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers. USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time). This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position. What you'll do: Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings. Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions. Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Classifies members and/or non-members business and provide accurate risk management and risk mitigation solutions while leveraging knowledge of B2B sales cycles for success. Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk. Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues. Utilizes advanced knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Leverages advanced knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages advanced understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Provides select account service for members and nonmembers including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. May work with underwriters on complex accounts across management lines and Excess and Surplus for renewals, endorsements, and remarketing. Facilitates multi-tiered account reviews, by leveraging the carrier renewal cycle, and understanding the members and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 2 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication and customer service skills. What sets you apart: 4 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing) 4 or more years working experience quoting and binding directly with the insured. Experience with Agency Management Systems and/or Salesforce. Experience working in a Commercial Lines multiple carrier environment. Experience writing Commercial Lines in multiple states. Experience working in a call center environment. Active P&C General Lines License for home state. Compensation range: The salary range for this position is: $54,550.00 - $97,750.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $54.6k-97.8k yearly 3d ago
  • BCT Reservationist- Full Time

    Inktel Careers 4.1company rating

    Remote job

    If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: Proven track record of ALL of the following STRIVE values: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness Strong desire to be helpful and take ownership to resolve customer situations Empathetic and active listening Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar Positive outlook and enthusiastic attitude Conscientious team player Driven by delivering results Professional demeanor, put together Dependable and consistent, history of good attendance Naturally curious with an aptitude for learning and understanding quickly Ability to multitask by reading, typing, and navigating through applications while speaking with customers Prior customer service/troubleshooting experience preferred BILINGUAL (English & can SPEAK SPANISH) Responsibilities: Communicate with customers in a proactive and professional manner. Respond to questions and provide information while exceeding customer expectations. De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. Identify root cause of inquiries by asking probing questions to determine the best solution. Maintain required product knowledge to deliver best in class service. Details: Start Date: February 24, 2025 Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks Production Schedules available: Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) Pay: $15.87/hr Must be Bilingual (English & Speak Spanish)
    $15.9 hourly 60d+ ago
  • Remote Flight Reservationist

    SVH Travel

    Remote job

    Job Title: Remote Flight Reservationist Company Overview: SVH Travel Company is a leading provider of customized travel experiences, specializing in luxury accommodations, personalized itineraries, and exceptional service. With a commitment to excellence and a passion for travel, we cater to discerning travelers seeking unforgettable journeys around the globe. Job Overview: As a Remote Flight Reservationist at SVH Travel Company, you will be responsible for managing flight reservations and ensuring a smooth booking process for our clients. This remote position requires strong communication skills, attention to detail, and a customer-centric approach. Responsibilities: Flight Booking: Assist clients in booking flights by researching and recommending the best options based on their preferences, budget, and travel requirements. Reservation Management: Manage flight reservations accurately and efficiently, including booking tickets, confirming availability, and processing payments. Client Communication: Interact with clients via phone, email, and chat to address inquiries, provide flight options, and assist with booking changes or modifications. Flight Information: Stay informed about flight schedules, routes, and airline policies to provide up-to-date information and guidance to clients. Customer Service: Provide exceptional customer service by resolving issues, handling complaints, and ensuring client satisfaction throughout the reservation process. Sales Support: Promote additional services such as travel insurance, seat upgrades, and airport transfers to enhance the client experience and drive sales revenue. Collaboration: Coordinate with internal teams, including travel advisors and airline partners, to ensure seamless communication and service delivery to clients. Adherence to Regulations: Follow industry regulations, airline policies, and company procedures while processing flight reservations and handling client information. Benefits: Competitive salary with performance-based incentives. Remote work flexibility, allowing for a comfortable and convenient work environment. Opportunities for career growth and advancement within a reputable travel company. Access to exclusive travel discounts and perks. Comprehensive training and support to excel in the role. Health insurance coverage and other benefits package. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Previous experience in flight reservations, travel agency, or customer service role is advantageous. Excellent communication skills, both verbal and written, with a professional and courteous demeanor. Strong attention to detail and accuracy in data entry and reservation management. Familiarity with flight booking systems, GDS (Global Distribution Systems), and online travel platforms. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Customer-focused mindset with a dedication to providing exceptional service and exceeding client expectations. Flexibility to work non-traditional hours to accommodate client needs across different time zones. Join SVH Travel Company and be part of a dynamic team dedicated to creating unforgettable travel experiences for our clients, all while enjoying the flexibility of remote work.
    $28k-35k yearly est. 60d+ ago
  • Reservation Agent

    Stwhj

    Remote job

    We are a fast-growing company dedicated to creating seamless, customized experiences for our clients. Were looking for a highly organized and creative Itineraries Specialist to design and coordinate unique and memorable journeys for our clients. Key Responsibilities: Design personalized itineraries tailored to each clients needs and preferences. Research destinations, activities, and experiences to create unique recommendations. Manage schedules and bookings for accommodations, transportation, and activities. Provide clients with detailed itineraries and ensure all arrangements are confirmed. Handle adjustments or changes with professionalism and efficiency. What Were Looking For: Excellent organizational and multitasking skills. Strong communication and problem-solving abilities. A passion for creating meaningful and well-planned experiences. Ability to work independently and meet deadlines. Prior experience in planning or coordinating itineraries is a plus (training provided for the right candidate). What We Offer: Flexible remote work opportunities. Comprehensive training and ongoing support. A collaborative and rewarding work environment. Competitive pay and opportunities for growth. Description We are seeking a dedicated and detail-oriented Reservation Agent to join our team in the hospitality industry. This remote position is available to candidates from all educational backgrounds and experience levels. As a Reservation Agent, you will play a key role in ensuring an exceptional booking experience for our guests. You will be responsible for handling reservations, providing information about our services, and maintaining our booking system efficiently. The ideal candidate thrives in a fast-paced environment and possesses excellent customer service skills. Responsibilities Handle incoming reservation requests via phone, email, and online platforms. Provide accurate information regarding hotel services and availability. Update and maintain the booking system with current reservation details. Resolve customer inquiries and issues in a timely manner. Process payment information and confirm reservations with guests. Collaborate with other departments to ensure a seamless guest experience. Track and report on reservation trends and guest feedback. Requirements High school diploma or equivalent (ANY educational background accepted). Proficient in computer applications and booking systems. Strong verbal and written communication skills. Excellent customer service and interpersonal skills. Ability to work independently and as part of a team. Previous experience in hospitality or customer service is a plus, but not required.
    $27k-34k yearly est. 60d+ ago
  • Online Travel Reservationist - Remote

    Destination Knot

    Remote job

    Job Title: Online Travel Reservationist - Remote About Destination Knot:Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey. Position Overview: We are looking for a dependable and detail-oriented Online Reservationist to join our remote team. In this role, you will support clients by researching availability, managing travel bookings, and ensuring accuracy in all reservation details. This is an excellent opportunity for individuals who enjoy working behind the scenes to bring dream vacations to life. Key Responsibilities:Process client reservations for hotels, resorts, cruises, and vacation packages using online booking systems Review and confirm booking details, ensuring accuracy with travel dates, destinations, and preferences Communicate with clients and vendors regarding updates, changes, or special requests Maintain accurate records of bookings and client communications Stay informed on supplier promotions, destination policies, and system updates Collaborate with other team members and travel advisors to ensure a smooth booking experience Provide high-level service and professionalism in all client interactions Qualifications:Previous experience in reservations, travel coordination, or customer service preferred Strong written and verbal communication skills Highly organized and able to manage multiple tasks independently Comfortable working in a virtual environment using digital tools and platforms Must be 18 years or older with access to a computer and reliable internetA passion for organization, accuracy, and helping others experience seamless travel What We Offer:100% remote work flexibility Training and development within the travel and hospitality industry Access to booking tools and supplier platforms Performance-based incentives and travel perksA collaborative and supportive team culture Work Environment: This is a remote position with flexible scheduling, ideal for individuals who thrive in a structured, task-oriented role and enjoy contributing to a client-focused travel planning team.
    $22k-29k yearly est. Auto-Apply 19d ago
  • Reservations Agent

    Esquad

    Remote job

    eSQUAD Staffing allows you to work from home without a webcam. You get the opportunity to work for major companies such as amusement parks, timeshares, roadside assistance, cruise lines and more. The pay can range from $9-13+ an hour. Visit eSQUAD .NET to apply. Responsibilities • Answer inbound calls • Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion • Provide excellent quality customer service to resolve matter to customer satisfaction, within client guidelines Skills & Abilities • Good knowledge of business English, spelling and punctuation • Must be able to communicate clearly and effectively • Must be able to provide quality customer service • Ability to project and convey a positive, concerned and professional image to customers • Must be able to conduct data search efficiently and effectively while working within specific time constraints • Ability to maintain a well-organized work area * BONUS PLAN* PICK THE RIGHT SCHEDULE FOR YOU *
    $9-13 hourly 60d+ ago
  • Reservationist

    Zuma Restaurants

    Remote job

    As a Zuma Reservationist, you are responsible for managing reservations and inquiries in a professional and efficient manner. Operating from an office environment, you will provide exceptional guest service by ensuring seamless coordination of bookings, handling inquiries, and supporting the reception team. Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection. Life at Zuma At Zuma, we're more than a restaurant - we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values: Honor the Mastery - we celebrate every detail, always striving for perfection - putting pride in everything we do Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness Embrace the Energy - we bring passion and positivity to everything we do Main Duties Your key responsibilities will include: Manage reservations via phone, email, and online booking platforms, ensuring accurate entry of guest information into the reservation system (SevenRooms) Handle large party and special event inquiries, coordinating with management and the events team as needed Communicate special requests, preferences, and dietary restrictions to the relevant teams, ensuring a personalized guest experience Maintain an organized system for tracking reservations, waitlists, and cancellations, ensuring efficient use of available seating Assist in creating guest profiles to enhance service and maintain accurate records of regular and VIP guests Provide detailed information about Zuma's menu, dining options, and special promotions to guests during inquiries Collaborate with the reception and FOH teams to ensure a seamless transition of guest information and preferences What We Look For Our ideal candidate embodies our values and the following: A genuine love for culinary experiences & a passion for Japanese cuisine A natural team player who is at home working in sync with a large team Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Previous experience as a Host or similar role in a high-end restaurant, hotel, or hospitality establishment Experience working with SevenRooms or other reservation systems preferred Ability to work flexible hours, including evenings, weekends, and holidays, as required Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: World-Class training, designed to inspire and educate Global opportunities, experience hospitality around the globe with our five incredible brands Health Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being. Family Meals are shared daily Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition Staff discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. Ready to create some magic? Join us and bring your talent to a team that's elevating contemporary dining on a global stage.
    $24k-32k yearly est. 10d ago
  • Booking Agent

    Excitingtravelnow

    Remote job

    Job Description Booking Agent Remote Opportunity (Training Provided) About Us Exciting Travel Now is a professional travel services company. We are passionate about helping clients create seamless and memorable journeys whether it is a family vacation, luxury getaway, or destination wedding. Our team provides personalized planning, reliable booking, and exceptional service every step of the way. Position Overview We are seeking a motivated and detail-oriented Travel Booking Agent to join our growing team. In this role, you will assist clients with planning and booking their travel arrangements while ensuring every detail is accurate and aligned with their preferences. The ideal candidate is organized, customer-focused, and excited about bringing travel dreams to life. This is an independent contractor position with comprehensive training, mentorship, and the flexibility to work remotely. Key Responsibilities Consult with clients to understand their travel goals, preferences, and budgets Research, plan, and book travel arrangements including flights, hotels, cruises, and activities Prepare and deliver detailed itineraries and confirmations Provide client support before, during, and after travel Stay informed on travel industry trends, destinations, and promotions Assist with both individual and group bookings Qualifications Strong communication and client service skills Excellent attention to detail and organizational abilities Comfortable using booking systems or eager to learn Passion for travel and helping others create memorable experiences Must be 18 or older with a reliable internet connection What We Offer Flexible, remote-friendly work arrangements Comprehensive training and ongoing professional development Supportive and collaborative team environment Opportunities for career growth within the travel industry Access to exclusive travel perks and discounts
    $32k-60k yearly est. 12d ago
  • Remote Group Travel Booking Agent

    HB Travels

    Remote job

    Are you the go-to person among friends for travel tips and recommendations? Do you love planning trips for groups and dream of turning your passion for travel into a rewarding career? Were looking for motivated, travel-loving individuals to join our team as Remote Group Travel Booking Agents. What You'll Do Plan & Personalize- Work with clients to create customized group travel experiences, including cruises, resorts, and excursions. Stay Inspired- Keep up with the latest travel trends, destinations, and group-friendly activities to provide exciting options Coordinate Seamless Travel- ️ Design complete group itineraries including flights, transfers, accommodations, dining, and excursions. Handle the Details- ️ Manage all bookings and logistics for groups, ensuring smooth, stress-free travel. Problem-Solve on the Go ️- Address challenges and provide solutions to keep group trips running smoothly. What You Bring Passion for travel and helping groups explore the world Strong communication and interpersonal skills Excellent organizational and multitasking abilities Ability to work independently in a remote environment Client-focused attitude and a drive to exceed expectations Requirements Must be 18+ Reliable internet, smartphone or computer, and a dedicated home workspace What You'll Get Full training and ongoing support- no prior experience needed Access to exclusive travel perks and discounts Your own personalized travel website Flexible hours- you control your schedule Supportive, collaborative remote team environment Unlimited earning potential IATA cards available for qualified agents
    $34k-51k yearly est. 60d+ ago
  • Travel Booking Agent

    Vacation Advertiser 4.4company rating

    Remote job

    Job Title: Travel Booking Agent Dream of a Career That Feels Like an Adventure? At Vacation Advertiser, we believe travel changes lives-and so can you! We're looking for passionate, motivated individuals who are ready to start their journey as an Travel Booking Agent. Whether you're new to the workforce or looking to switch careers, this is your chance to turn your passion for travel into a rewarding opportunity. As a Travel Booking Agent, you'll work directly with travelers to create unforgettable experiences. If you love helping people, enjoy fast-paced environments, and want the flexibility of working remotely, this could be the perfect fit for you! Duties and Responsibilities Answer customer inquiries via phone, email, and chat in a professional and friendly manner Assist clients with booking travel, making changes, and solving travel-related questions Share helpful information about destinations, services, and promotions Provide exceptional service that builds loyalty and excitement Work closely with travel vendors and internal teams to resolve client needs Keep accurate records and follow company guidelines What You Bring: Entry-level candidates welcome-no prior travel experience required Previous customer service, hospitality, or sales experience is a plus Strong communication skills and a helpful, can-do attitude Comfortable using computers and online booking tools Organized, proactive, and able to thrive in a remote work environment Passion for travel and a desire to help others see the world An entrepreneurial mindset and willingness to grow Bonus Points For: Experience with travel booking systems (a plus, not required) Knowledge of cruises, all-inclusive resorts, or European travel Bilingual (especially Spanish-speaking candidates) Position Details: Status: Full-time or Part-time Schedule: Flexible (some weekend availability preferred) Location: Remote (U.S.-based applicants only) Perks: Exclusive travel discounts Paid training and development Remote work flexibility Growth and leadership opportunities within the company Why Vacation Advertiser? We're more than a travel company-we're a community built on passion, purpose, and helping people explore the world. At Vacation Advertiser, you'll be supported, challenged, and celebrated as you grow your career and make a difference in the lives of travelers everywhere. Ready to Start Your Journey? We can't wait to meet you! If you're excited about building a future in travel and meet the qualifications, apply today. Please Note: This role is open to U.S.-based applicants only. Only candidates who meet the listed qualifications will be considered.
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Remote Booking Agent

    Activetravelusa

    Remote job

    Addressing customer inquiries, concerns, and complaints in a professional and timely manner. Identifying opportunities to upsell products and services. Providing excellent support via phone or email. Booking flights, hotels, cars, and more for clients Collaborating with other team members Assisting customers with product information and resolving issues. Requirements: Ability to work independently as well as with a team Ability to work in a fast-paced and dynamic environment. Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Benefits: Discounts Opportunities for career growth and personal development. Friendly and collaborative work environment. No experience required- will train the right candidate
    $33k-54k yearly est. 60d+ ago
  • Booking Agent

    Wanderlust Adventures 4.0company rating

    Remote job

    Job Description We are seeking highly motivated Booking Agents to support clients with planning, organizing, and booking travel experiences. This role is ideal for individuals who are detail-oriented, client-focused, and looking for a remote position with long-term growth potential. You will assist with researching travel options, preparing itineraries, securing reservations, and providing exceptional customer support throughout the entire booking process. This is a great fit for professionals who enjoy autonomy, are proactive in their workflow, and thrive in a self-directed environment. Key Responsibilities Research and quote travel options including cruises, resorts, hotels, flights, tours, and vacation packages Manage travel reservations from inquiry to confirmation Provide accurate information on travel policies, requirements, and vendor guidelines Prepare itineraries, booking documents, and client communication materials Maintain knowledge of travel industry trends, destination updates, and supplier promotions Offer exceptional customer service through email, phone, and messaging platforms Follow established procedures for booking accuracy, documentation, and client follow-up Build strong client relationships and provide timely support before, during, and after travel Required Skills & Qualifications Strong communication and customer service skills Excellent attention to detail and organization Ability to multitask and manage deadlines Comfortable working remotely in a self-managed, independent environment Tech-savvy with the ability to learn booking systems and online tools Problem-solving mindset with a proactive attitude Professional, reliable, and client-focused Passion for travel or helping clients plan memorable experiences Background in customer service, sales, travel, hospitality, or reservations (preferred, not required) Experience using booking systems, or online platforms (preferred, not required) What This Opportunity Includes Remote work with a flexible schedule Training and ongoing development Access to travel industry tools, systems, and supplier networks A supportive community of like-minded professionals Opportunities for skill-building, growth, and leadership development Competitive performance-based earnings This position is ideal for individuals who enjoy independence, are naturally organized, and are motivated by personal growth. You excel when you're able to take initiative, manage your workflow, and create exceptional client experiences. A strong interest in travel, customer service, and professional development is highly valued.
    $32k-56k yearly est. 19d ago
  • Freight Agent

    Partner Fr8

    Remote job

    Partner Fr8 is a rapidly growing logistics company that empowers freight agents to grow their businesses without geographic boundaries. We provide a web-based TMS, giving agents access to thousands of carriers nationwide, vetted by Highway. Partner Fr8 handles the operations, while agents focus on what they do best-building relationships and driving sales. Position Overview: As a Freight Agent at Partner Fr8, you will be an independent contractor responsible for driving revenue by securing new clients and managing ongoing relationships. You will have the flexibility to work remotely and will receive full operational support from our in-house team, including billing, accounts receivable and payable, and carrier management. Key Responsibilities: Develop and maintain relationships with shippers, providing tailored solutions to their freight needs. Manage customer accounts, ensuring top-notch service and consistent follow-up. Collaborate with our brokerage team to find the right carriers for your clients' shipments. Expand your book of business by identifying and onboarding new clients. Stay up-to-date on industry trends and market shifts to provide customers with the most competitive rates and solutions. What We Offer: A competitive, uncapped commission split with no non-compete clause-agents retain full ownership of their customers. Complete back-office support, including billing, accounts payable, and accounts receivable. Operational support from our brokerage team, including load booking, carrier management and freight tracking. Bi-weekly commission via ACH for invoiced loads. Access to an expansive network of carriers and full use of our TMS system. Dedicated support from our agent relations team to ensure your success. Requirements: At least 1 year of sales experience and 2 years of logistics experience (freight broker or trucking industry preferred). Ability to quote freight independently or utilize company-provided quoting tools to secure competitive rates. Established transferrable book of business is a plus but not . Strong communication and negotiation skills. Self-motivated, with a proven ability to work independently. Proficiency in TMS systems is an advantage, but training is provided. Why Join Us? Partner Fr8 offers you the opportunity to build and grow your own business while benefiting from a supportive team that handles the heavy lifting behind the scenes. Our agents enjoy the flexibility and freedom to work on their terms, with no geographic limitations and full control over their customer relationships.
    $28k-43k yearly est. 46d ago
  • Remote Booking Agent

    SLM Bookings

    Remote job

    Join SLM Bookings and receive the tools that will make you successful. As your mentor we will make sure you have: Certifications to start booking clients within a few hours Your own supplier accounts accessed through our 100's of suppliers available (i.e. Disney, Carnival, Voyage, Universal Studios, and All-Inclusive world travel resorts) Access to general marketing training, branding you, and running your agency. Daily and weekly tutorials to make your agency the top in sales and service One on One's Free to Discounted vacations for you and your family A community of other agents, remember even though this is your business, you are not alone and we support all our agents. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Requirements Must be at least 18 years of age, and be authorized to work within the US. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Your earning potential is only limited to your motivation. We have agents that earn $200 per booking to $12,000 for group bookings. Most vendors pay commission up 16% of the booking fee's. So if you are still vacationing and not cashing in on your own trips that is money left on the table. The next steps you can take is to: Apply Select a day and time to meet with us Be prepare to sign up for your business Spend at least one day getting certified and started Attend a new agent meeting AND START BOOKING VACATIONS.
    $23k-43k yearly est. 60d+ ago

Learn more about agent jobs

Top companies hiring agents for remote work

Most common employers for agent

RankCompanyAverage salaryHourly rateJob openings
1PEAK6$62,948$30.261
2State Bar of Michigan$48,016$23.080
3Schnitzer Steel$44,290$21.290
4Apco Graphics Inc.$42,054$20.222
5Servpro$40,831$19.633
6National Service Bureau, Inc.$37,193$17.883
7Alzheimer's Association$34,831$16.750
8Wise$32,190$15.487
9Ciox Health$31,518$15.150
10ManpowerGroup$31,324$15.0626